10A NCAC 09 .0604 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 109 Completed Date: 4/16/2025 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the front desk administrator, D.Mack. I stated the purpose of my visit and Mr. A. Harrison walked into the lobby. I stated my purpose and we proceeded with the walk through of the facility. I was assisted by several administrators and assistants during the visit. Ms. Hart, Ms. Mack, Ms. M Dixon assisted me with the monitoring visit. The facility has a 5-star license with 7 points in program, 7 points in education and 1 quality point effective 11/16/2018. The facility operates several Early Head start classrooms and two Mecklenburg Pre-K classrooms. The children were observed during indoor free play with activity centers, teacher directed group time, bathroom and handwashing routines and snack transition. Teachers were actively engaged in each classroom. Infants were observed having tummy time and cruising around the room and napping. Naptime was observed in all classrooms except the three Meck-PreK classes. Meck Pre K classes were not in the building due to spring break. The items posted on the menu meet the required nutritional components. All applicable requirements were monitored today. I monitored the children's indoor and outdoor areas. All classes were also observed participating in outdoor gross motor activities. Baked chicken, mashed potatoes, string beans and milk were served for lunch. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. Transportation requirements were found to be in compliance. During today’s visit there were several computer and issues with our regulatory system and an electronic visit could not be entered or printed. INSPECTIONS: The last sanitation inspection was conducted. 12/12/2025 The last fire inspection was conducted on 10/10/2024 The last documented fire drill was conducted 04/03/2025 . The last documented shelter-in-place or lockdown drill was conducted 04/4/2025 . The last documented playground inspection was conducted 03/10/2025 . The last Annual Compliance was conducted 04/24/24. Compliance History prior to today’s visit is 89% Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The door handled was falling off and broken in space 3. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There was an uncovered outlet in space 203 near the table center in the back of the classroom. 10A NCAC 09 .0604(c) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. There were several children files that were enrolled prior to 2023 that did not have updated emergency care authorization information updated. .0802(c) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. There was no signage posted in the black van. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth measured under 5 inches and you could see the ground in several places. .0605(k)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. New staff used prior health and safety trainings from previous employment that was over a year to try and meet this requirement. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Several teaches were expired, their training was completed in in 2020 or 2021. .1103(b) You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by April 30, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. Technical assistance: We discussed reapplying for your five stars licensure, you stated that the facility is thinking about I would suggest you continue to work with CCRI. Review NCRLAP.org website for requirements and other trainings pertaining to the Environmental rating scales. We discussed Recognizing and Responding to Suspicions of Child Maltreatment training (rule .1102, Chapter nine, Child Care Rules effective November 2024 page 40 ) This free training can be taken at https://www.preventchildabusenc.org/online-trainings/. The training is provided in English and Spanish. Teachers must take this training with-in 90 days of hire. Health & Safety trainings will may need to be retaken as well, new staff will have a year from hire date to complete. This training follows the same guidelines as the aforementioned trainings. Both must be retaken at new employment. (10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENT, chapter nine, page 40). CBC Provider Portal: FYI As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. This will be monitored at your next visit. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 109 Completed Date: 4/16/2025 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the front desk administrator, D.Mack. I stated the purpose of my visit and Mr. A. Harrison walked into the lobby. I stated my purpose and we proceeded with the walk through of the facility. I was assisted by several administrators and assistants during the visit. Ms. Hart, Ms. Mack, Ms. M Dixon assisted me with the monitoring visit. The facility has a 5-star license with 7 points in program, 7 points in education and 1 quality point effective 11/16/2018. The facility operates several Early Head start classrooms and two Mecklenburg Pre-K classrooms. The children were observed during indoor free play with activity centers, teacher directed group time, bathroom and handwashing routines and snack transition. Teachers were actively engaged in each classroom. Infants were observed having tummy time and cruising around the room and napping. Naptime was observed in all classrooms except the three Meck-PreK classes. Meck Pre K classes were not in the building due to spring break. The items posted on the menu meet the required nutritional components. All applicable requirements were monitored today. I monitored the children's indoor and outdoor areas. All classes were also observed participating in outdoor gross motor activities. Baked chicken, mashed potatoes, string beans and milk were served for lunch. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. Transportation requirements were found to be in compliance. During today’s visit there were several computer and issues with our regulatory system and an electronic visit could not be entered or printed. INSPECTIONS: The last sanitation inspection was conducted. 12/12/2025 The last fire inspection was conducted on 10/10/2024 The last documented fire drill was conducted 04/03/2025 . The last documented shelter-in-place or lockdown drill was conducted 04/4/2025 . The last documented playground inspection was conducted 03/10/2025 . The last Annual Compliance was conducted 04/24/24. Compliance History prior to today’s visit is 89% Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The door handled was falling off and broken in space 3. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There was an uncovered outlet in space 203 near the table center in the back of the classroom. 10A NCAC 09 .0604(c) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. There were several children files that were enrolled prior to 2023 that did not have updated emergency care authorization information updated. .0802(c) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. There was no signage posted in the black van. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth measured under 5 inches and you could see the ground in several places. .0605(k)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. New staff used prior health and safety trainings from previous employment that was over a year to try and meet this requirement. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Several teaches were expired, their training was completed in in 2020 or 2021. .1103(b) You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by April 30, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. Technical assistance: We discussed reapplying for your five stars licensure, you stated that the facility is thinking about I would suggest you continue to work with CCRI. Review NCRLAP.org website for requirements and other trainings pertaining to the Environmental rating scales. We discussed Recognizing and Responding to Suspicions of Child Maltreatment training (rule .1102, Chapter nine, Child Care Rules effective November 2024 page 40 ) This free training can be taken at https://www.preventchildabusenc.org/online-trainings/. The training is provided in English and Spanish. Teachers must take this training with-in 90 days of hire. Health & Safety trainings will may need to be retaken as well, new staff will have a year from hire date to complete. This training follows the same guidelines as the aforementioned trainings. Both must be retaken at new employment. (10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENT, chapter nine, page 40). CBC Provider Portal: FYI As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. This will be monitored at your next visit. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 109 Completed Date: 4/16/2025 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the front desk administrator, D.Mack. I stated the purpose of my visit and Mr. A. Harrison walked into the lobby. I stated my purpose and we proceeded with the walk through of the facility. I was assisted by several administrators and assistants during the visit. Ms. Hart, Ms. Mack, Ms. M Dixon assisted me with the monitoring visit. The facility has a 5-star license with 7 points in program, 7 points in education and 1 quality point effective 11/16/2018. The facility operates several Early Head start classrooms and two Mecklenburg Pre-K classrooms. The children were observed during indoor free play with activity centers, teacher directed group time, bathroom and handwashing routines and snack transition. Teachers were actively engaged in each classroom. Infants were observed having tummy time and cruising around the room and napping. Naptime was observed in all classrooms except the three Meck-PreK classes. Meck Pre K classes were not in the building due to spring break. The items posted on the menu meet the required nutritional components. All applicable requirements were monitored today. I monitored the children's indoor and outdoor areas. All classes were also observed participating in outdoor gross motor activities. Baked chicken, mashed potatoes, string beans and milk were served for lunch. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. Transportation requirements were found to be in compliance. During today’s visit there were several computer and issues with our regulatory system and an electronic visit could not be entered or printed. INSPECTIONS: The last sanitation inspection was conducted. 12/12/2025 The last fire inspection was conducted on 10/10/2024 The last documented fire drill was conducted 04/03/2025 . The last documented shelter-in-place or lockdown drill was conducted 04/4/2025 . The last documented playground inspection was conducted 03/10/2025 . The last Annual Compliance was conducted 04/24/24. Compliance History prior to today’s visit is 89% Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The door handled was falling off and broken in space 3. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There was an uncovered outlet in space 203 near the table center in the back of the classroom. 10A NCAC 09 .0604(c) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. There were several children files that were enrolled prior to 2023 that did not have updated emergency care authorization information updated. .0802(c) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. There was no signage posted in the black van. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth measured under 5 inches and you could see the ground in several places. .0605(k)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. New staff used prior health and safety trainings from previous employment that was over a year to try and meet this requirement. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Several teaches were expired, their training was completed in in 2020 or 2021. .1103(b) You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by April 30, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. Technical assistance: We discussed reapplying for your five stars licensure, you stated that the facility is thinking about I would suggest you continue to work with CCRI. Review NCRLAP.org website for requirements and other trainings pertaining to the Environmental rating scales. We discussed Recognizing and Responding to Suspicions of Child Maltreatment training (rule .1102, Chapter nine, Child Care Rules effective November 2024 page 40 ) This free training can be taken at https://www.preventchildabusenc.org/online-trainings/. The training is provided in English and Spanish. Teachers must take this training with-in 90 days of hire. Health & Safety trainings will may need to be retaken as well, new staff will have a year from hire date to complete. This training follows the same guidelines as the aforementioned trainings. Both must be retaken at new employment. (10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENT, chapter nine, page 40). CBC Provider Portal: FYI As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. This will be monitored at your next visit. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/16/2025 Number Present: 109 Completed Date: 4/16/2025 Age: From 0 To 5 Total Minutes: 470 Time In: 09:10 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the front desk administrator, D.Mack. I stated the purpose of my visit and Mr. A. Harrison walked into the lobby. I stated my purpose and we proceeded with the walk through of the facility. I was assisted by several administrators and assistants during the visit. Ms. Hart, Ms. Mack, Ms. M Dixon assisted me with the monitoring visit. The facility has a 5-star license with 7 points in program, 7 points in education and 1 quality point effective 11/16/2018. The facility operates several Early Head start classrooms and two Mecklenburg Pre-K classrooms. The children were observed during indoor free play with activity centers, teacher directed group time, bathroom and handwashing routines and snack transition. Teachers were actively engaged in each classroom. Infants were observed having tummy time and cruising around the room and napping. Naptime was observed in all classrooms except the three Meck-PreK classes. Meck Pre K classes were not in the building due to spring break. The items posted on the menu meet the required nutritional components. All applicable requirements were monitored today. I monitored the children's indoor and outdoor areas. All classes were also observed participating in outdoor gross motor activities. Baked chicken, mashed potatoes, string beans and milk were served for lunch. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. Transportation requirements were found to be in compliance. During today’s visit there were several computer and issues with our regulatory system and an electronic visit could not be entered or printed. INSPECTIONS: The last sanitation inspection was conducted. 12/12/2025 The last fire inspection was conducted on 10/10/2024 The last documented fire drill was conducted 04/03/2025 . The last documented shelter-in-place or lockdown drill was conducted 04/4/2025 . The last documented playground inspection was conducted 03/10/2025 . The last Annual Compliance was conducted 04/24/24. Compliance History prior to today’s visit is 89% Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The door handled was falling off and broken in space 3. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There was an uncovered outlet in space 203 near the table center in the back of the classroom. 10A NCAC 09 .0604(c) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. There were several children files that were enrolled prior to 2023 that did not have updated emergency care authorization information updated. .0802(c) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. There was no signage posted in the black van. .0604(i) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth measured under 5 inches and you could see the ground in several places. .0605(k)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. New staff used prior health and safety trainings from previous employment that was over a year to try and meet this requirement. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Several teaches were expired, their training was completed in in 2020 or 2021. .1103(b) You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by April 30, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. Technical assistance: We discussed reapplying for your five stars licensure, you stated that the facility is thinking about I would suggest you continue to work with CCRI. Review NCRLAP.org website for requirements and other trainings pertaining to the Environmental rating scales. We discussed Recognizing and Responding to Suspicions of Child Maltreatment training (rule .1102, Chapter nine, Child Care Rules effective November 2024 page 40 ) This free training can be taken at https://www.preventchildabusenc.org/online-trainings/. The training is provided in English and Spanish. Teachers must take this training with-in 90 days of hire. Health & Safety trainings will may need to be retaken as well, new staff will have a year from hire date to complete. This training follows the same guidelines as the aforementioned trainings. Both must be retaken at new employment. (10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENT, chapter nine, page 40). CBC Provider Portal: FYI As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. This will be monitored at your next visit. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 8/28/2024 Number Present: 43 Completed Date: 8/28/2024 Age: From 0 To 5 Total Minutes: 60 Time In: 12:00 PM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with childcare requirements. I was greeted in the lobby by Ms. Hart I stated the purpose of my visit and Ms. Hart contacted Mr. Anthony Harrison, administrator. I proceeded with the monitoring visit. When Mr. Harrison arrived, I restated the purpose of my visit. and I conducted a walk-through of the facility. The majority of children were napping, and some were playing quietly on their mats. Meck PreK classrooms were conducting their first of the year parent conferences. Many classrooms were closed today due to Meck PreK and Early Head start classes do not start until September. I conducted a walkthrough of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. There were no new staff. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space 208 two mats measured under 18" apart one was 15" and the other was 16" apart. 15A NCAC 18A .2821(e) Comments: Violations: Required statement: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Prior to todays visit your compliance was 88%. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 98 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 45 Time In: 11:45 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with childcare requirements. I was greeted in the lobby by Ms. Gates, and then Mr. Anthony Harrison, both administrators. I stated the purpose of my visit, and Ms. Gates and I conducted a walk-through of the facility. I observed the children engaged in the following activities. I conducted a walkthrough of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. There were no new staff. Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space 202, 204, and 203 there were two mats that measured less than 18inches. 15A NCAC 18A .2821(e) Violations: Required statement: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 99% prior to today’s visit. Violations cited today may negatively affect this score. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until your cohort has ended. You are in the first Cohort, please refer to the email sent last July for details. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 116 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 200 Time In: 12:50 PM Time Out: 04:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the front desk administrative assistant, Ms. H. The Director/Administrator greeted me as he was walking down the hall. I stated the purpose of my visit and proceeded with the monitoring visit, Mr. A. Harrison, and Ms. H. administrator/director and Admin assistant, assisted me with the walk through of the facility and The facility has a 5-star license with 7 points in program, 7 points in education and 1 quality point effective 11/16/2018. The facility operates several Early Head start classrooms and two Mecklenburg Pre-K classrooms. The children were observed during indoor free play with activity centers, teacher directed group time, bathroom and handwashing routines and snack transition. Teachers were actively engaged in each classroom. Infants were observed having tummy time and cruising around the room and napping. Naptime was observed in all classrooms except the two Meck-PreK classes. The items posted on the menu meet the required nutritional components. All applicable requirements were monitored today. I monitored the children's indoor and outdoor areas. All classes were also observed participating in outdoor gross motor activities. Afternoon snack consisted of Chex mix, oranges, and water. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. Transportation requirements were found to be in compliance. INSPECTIONS: The last sanitation inspection was conducted. 11/22/2023 The last fire inspection was conducted on 08-19-2023 The last documented fire drill was conducted 03-25-2024. The last documented shelter-in-place or lockdown drill was conducted 03-28-23. The last documented playground inspection was conducted 2-14-24. The last Annual Compliance was conducted 04/25/2023. Compliance History prior to today’s visit is 91% Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. five feeding plans were not updated to show that children are eating table food from the facility. 10 NCAC 09 .0902(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fencing near the parking lot/white bus measured five inches from the ground to the fence and had a brick under the fence. .0605(g) 847 Parent's medication authorization did not include required information. There were three forms in space 109 that did not have the amount needed on the forms. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was expired Dermer smooth dated 1/2024, (room 109) .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff first aid expired in 2019. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff training expired in 2019. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. two children did not have the required documents within in 30 days of enrollment. One child was 39 days and the other was over so days. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission, one child did not have record of this information 39 days after enrollment. 10A NCAC 09 .0302(d)(2) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. two staff did not take the training within the required 90 days. employment dates were 7/4/23, and3/28/23. .1102(g) REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by May 10, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. Order no. 116 has ended and you are in the first Cohort. Contact me when and if you are ready to proceed with your Rated license reassessment, or if you are interested in a practice Environmental rating scale. Technical assistance: During the interim, while DCDEE creates cohorts to help facilities become current with their license. I would suggest you continue to work with CCRI. Review NCRLAP.org website for requirements and other trainings pertaining to the Environmental rating scales. Possible CPR & First aid training:http://www.lifesaversolutions.org Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS110-91 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 116 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 200 Time In: 12:50 PM Time Out: 04:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the front desk administrative assistant, Ms. H. The Director/Administrator greeted me as he was walking down the hall. I stated the purpose of my visit and proceeded with the monitoring visit, Mr. A. Harrison, and Ms. H. administrator/director and Admin assistant, assisted me with the walk through of the facility and The facility has a 5-star license with 7 points in program, 7 points in education and 1 quality point effective 11/16/2018. The facility operates several Early Head start classrooms and two Mecklenburg Pre-K classrooms. The children were observed during indoor free play with activity centers, teacher directed group time, bathroom and handwashing routines and snack transition. Teachers were actively engaged in each classroom. Infants were observed having tummy time and cruising around the room and napping. Naptime was observed in all classrooms except the two Meck-PreK classes. The items posted on the menu meet the required nutritional components. All applicable requirements were monitored today. I monitored the children's indoor and outdoor areas. All classes were also observed participating in outdoor gross motor activities. Afternoon snack consisted of Chex mix, oranges, and water. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. Transportation requirements were found to be in compliance. INSPECTIONS: The last sanitation inspection was conducted. 11/22/2023 The last fire inspection was conducted on 08-19-2023 The last documented fire drill was conducted 03-25-2024. The last documented shelter-in-place or lockdown drill was conducted 03-28-23. The last documented playground inspection was conducted 2-14-24. The last Annual Compliance was conducted 04/25/2023. Compliance History prior to today’s visit is 91% Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. five feeding plans were not updated to show that children are eating table food from the facility. 10 NCAC 09 .0902(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fencing near the parking lot/white bus measured five inches from the ground to the fence and had a brick under the fence. .0605(g) 847 Parent's medication authorization did not include required information. There were three forms in space 109 that did not have the amount needed on the forms. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was expired Dermer smooth dated 1/2024, (room 109) .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff first aid expired in 2019. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff training expired in 2019. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. two children did not have the required documents within in 30 days of enrollment. One child was 39 days and the other was over so days. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission, one child did not have record of this information 39 days after enrollment. 10A NCAC 09 .0302(d)(2) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. two staff did not take the training within the required 90 days. employment dates were 7/4/23, and3/28/23. .1102(g) REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by May 10, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. Order no. 116 has ended and you are in the first Cohort. Contact me when and if you are ready to proceed with your Rated license reassessment, or if you are interested in a practice Environmental rating scale. Technical assistance: During the interim, while DCDEE creates cohorts to help facilities become current with their license. I would suggest you continue to work with CCRI. Review NCRLAP.org website for requirements and other trainings pertaining to the Environmental rating scales. Possible CPR & First aid training:http://www.lifesaversolutions.org Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 116 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 200 Time In: 12:50 PM Time Out: 04:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the front desk administrative assistant, Ms. H. The Director/Administrator greeted me as he was walking down the hall. I stated the purpose of my visit and proceeded with the monitoring visit, Mr. A. Harrison, and Ms. H. administrator/director and Admin assistant, assisted me with the walk through of the facility and The facility has a 5-star license with 7 points in program, 7 points in education and 1 quality point effective 11/16/2018. The facility operates several Early Head start classrooms and two Mecklenburg Pre-K classrooms. The children were observed during indoor free play with activity centers, teacher directed group time, bathroom and handwashing routines and snack transition. Teachers were actively engaged in each classroom. Infants were observed having tummy time and cruising around the room and napping. Naptime was observed in all classrooms except the two Meck-PreK classes. The items posted on the menu meet the required nutritional components. All applicable requirements were monitored today. I monitored the children's indoor and outdoor areas. All classes were also observed participating in outdoor gross motor activities. Afternoon snack consisted of Chex mix, oranges, and water. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. Transportation requirements were found to be in compliance. INSPECTIONS: The last sanitation inspection was conducted. 11/22/2023 The last fire inspection was conducted on 08-19-2023 The last documented fire drill was conducted 03-25-2024. The last documented shelter-in-place or lockdown drill was conducted 03-28-23. The last documented playground inspection was conducted 2-14-24. The last Annual Compliance was conducted 04/25/2023. Compliance History prior to today’s visit is 91% Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. five feeding plans were not updated to show that children are eating table food from the facility. 10 NCAC 09 .0902(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fencing near the parking lot/white bus measured five inches from the ground to the fence and had a brick under the fence. .0605(g) 847 Parent's medication authorization did not include required information. There were three forms in space 109 that did not have the amount needed on the forms. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was expired Dermer smooth dated 1/2024, (room 109) .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff first aid expired in 2019. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff training expired in 2019. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. two children did not have the required documents within in 30 days of enrollment. One child was 39 days and the other was over so days. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission, one child did not have record of this information 39 days after enrollment. 10A NCAC 09 .0302(d)(2) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. two staff did not take the training within the required 90 days. employment dates were 7/4/23, and3/28/23. .1102(g) REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by May 10, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. Order no. 116 has ended and you are in the first Cohort. Contact me when and if you are ready to proceed with your Rated license reassessment, or if you are interested in a practice Environmental rating scale. Technical assistance: During the interim, while DCDEE creates cohorts to help facilities become current with their license. I would suggest you continue to work with CCRI. Review NCRLAP.org website for requirements and other trainings pertaining to the Environmental rating scales. Possible CPR & First aid training:http://www.lifesaversolutions.org Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 116 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 200 Time In: 12:50 PM Time Out: 04:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the front desk administrative assistant, Ms. H. The Director/Administrator greeted me as he was walking down the hall. I stated the purpose of my visit and proceeded with the monitoring visit, Mr. A. Harrison, and Ms. H. administrator/director and Admin assistant, assisted me with the walk through of the facility and The facility has a 5-star license with 7 points in program, 7 points in education and 1 quality point effective 11/16/2018. The facility operates several Early Head start classrooms and two Mecklenburg Pre-K classrooms. The children were observed during indoor free play with activity centers, teacher directed group time, bathroom and handwashing routines and snack transition. Teachers were actively engaged in each classroom. Infants were observed having tummy time and cruising around the room and napping. Naptime was observed in all classrooms except the two Meck-PreK classes. The items posted on the menu meet the required nutritional components. All applicable requirements were monitored today. I monitored the children's indoor and outdoor areas. All classes were also observed participating in outdoor gross motor activities. Afternoon snack consisted of Chex mix, oranges, and water. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. Transportation requirements were found to be in compliance. INSPECTIONS: The last sanitation inspection was conducted. 11/22/2023 The last fire inspection was conducted on 08-19-2023 The last documented fire drill was conducted 03-25-2024. The last documented shelter-in-place or lockdown drill was conducted 03-28-23. The last documented playground inspection was conducted 2-14-24. The last Annual Compliance was conducted 04/25/2023. Compliance History prior to today’s visit is 91% Violation Number Comment Rule 542 The written feeding plan was not modified as the child's needs changed. five feeding plans were not updated to show that children are eating table food from the facility. 10 NCAC 09 .0902(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fencing near the parking lot/white bus measured five inches from the ground to the fence and had a brick under the fence. .0605(g) 847 Parent's medication authorization did not include required information. There were three forms in space 109 that did not have the amount needed on the forms. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was expired Dermer smooth dated 1/2024, (room 109) .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff first aid expired in 2019. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff training expired in 2019. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. two children did not have the required documents within in 30 days of enrollment. One child was 39 days and the other was over so days. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission, one child did not have record of this information 39 days after enrollment. 10A NCAC 09 .0302(d)(2) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. two staff did not take the training within the required 90 days. employment dates were 7/4/23, and3/28/23. .1102(g) REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by May 10, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. Order no. 116 has ended and you are in the first Cohort. Contact me when and if you are ready to proceed with your Rated license reassessment, or if you are interested in a practice Environmental rating scale. Technical assistance: During the interim, while DCDEE creates cohorts to help facilities become current with their license. I would suggest you continue to work with CCRI. Review NCRLAP.org website for requirements and other trainings pertaining to the Environmental rating scales. Possible CPR & First aid training:http://www.lifesaversolutions.org Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: 1223-250L Visit Date: 1/11/2024 Number Present: 58 Completed Date: 1/11/2024 Age: From 0 To 5 Total Minutes: 96 Time In: 03:39 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint report, case##: 1223-250L alleging that there is a concern that a child was left unsupervised on December 14, 2023. Upon arrival I was greeted by two administrators and the Chief Operation Manager, I stated the purpose of my visit. The Operations Manager, who has just started working at the facility, contacted the current administrator who was out sick. When I spoke with the Director I stated the purpose of my visit, and the detail can be found in the findings below. I conducted a walkthrough of the facility, teachers and children were engaged in center play or gross motor activities outside. An infant was being held by a teachers and others were engaged in floor play/tummy time. The following items were monitored: supervision, staff/child ratio general safety, discipline, adequate/approved space, permit restrictions, most recent violations and all required posted documents. Enrollment was not captured during this visit; however all classes were in ratio and the ages were checked for the children in attendance in the classroom where the violation occurred. Complaint: Allegations: The report alleges there is a concern that a child was left unsupervised on December 14, 2023. Findings: I interviewed the administrator and two teachers. During the interview when asked about the incident it was stated that a child who was not feeling well was asleep in the quite area. During the transition to bathroom and outside play the teachers both stated that they took the children to the bathroom in the hallway and after toileting proceeded to take the children outside to play. When they were outside and started looking at the “name to face” attendance sheet and realized that the child was left inside. As they were walking back to retrieve the child, the child’s mother was walking up to pick the child up. The child was found still asleep in the classroom. -Allegation regarding concerns there is a concern that a child was left unsupervised on December 14, 2023, was substantiated based on findings. Violation Number Comment Rule 303 Children were not adequately supervised at all times. There was a child left napping in the classroom as other children and teachers went outside. .1801(a)(1-5) REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the email or address below by January 31, 2024. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: DIXON ACADEMY OF CHARLOTTE, INC Facility ID: 60001334 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: 0923-198L Visit Date: 9/28/2023 Number Present: 165 Completed Date: 9/28/2023 Age: From 0 To 5 Total Minutes: 165 Time In: 02:00 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint report, case #0923-198L. There are concerns that: *The van driver uses inappropriate discipline. (Examples: The driver yells at the children, tells them to shut up, and makes unkind remarks.) *An incident report was not prepared as required. Upon arrival I observed a staff member exited the building and heading towards the van. I immediately went to the door and was let in by a teacher who was covering the front desk. I introduced myself and I asked her if any administrations were onsite and she stated “no, they are on break”. I then asked if she could contact someone in charge as I need to speak with the drivers and teachers before they start their van route. As the teacher contacted administration, I sat my things down and went to speak with the person who was one of the van drivers. (Details can be found below). I proceeded with the walk through of the facility and Dr. Harrison, Operations manager/administrator arrived, and I restated my visit purpose. Teachers were observed participating in transition from a large group activity to center play activities. Indoor play to outside play. I observed infant and toddlers being actively engaged on playground structures with their teachers. Transitions to the van was also observed today. Capacity, Supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Complaint Visit: Allegation section The report alleges concerns that Staff used inappropriate discipline. Findings: Administrators, teachers, and van drivers were given an opportunity to respond to allegations. Staff were asked to describe interactions with children and about children’s behavior, how they manage behaviors, morning routines before 9:00am and verbiage used by staff in the environment. Staff stated the way they respond with behavior, which was in compliance with the requirements. All staff and administration stated that they have not heard anyone yell or speak negatively to children. The staff in question, stated that she does not speak to children that way and does not yell at children. The staff in question stated that she asks children to “catch a bubble” or “be quiet”. Administrators stated that the classroom door stays open and that they walk the halls and have never heard anything inappropriate or related to the complaint. The teacher in question stated that there are school-aged children who use foul language, yells, and tells children to “shut-up”. Allegations concerning the van driver uses inappropriate discipline. (Examples: The driver yells at the children, tells them to shut up, and makes unkind remarks.) due to interview finding and statements, which differed from reporter statement and supplemental information, this allegation was deemed unsubstantiated. An incident report was not prepared as required. The report alleges concerns that an incident report was not prepared as required. Findings: When the alleged teacher was asked about the incident that occurred on the reporters reported date. The teacher remembered the incident, she explained that she was taking the children to the van to sit and wait for the bus. Her story aligned with what the report stated about the child being hurt by the van door. When asked if she completed an incident report, she stated no. She said that after the children walked to the school bus she went inside. Allegations concerning that an incident report was not prepared as required was deemed substantiated due to staff interview. Violation Number Comment Rule 1952 A copy of the incident report was not given to the parent. Child was hurt by a door at the facility and staff did not prepare an incident report or give to the parent. .0802(e) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. Technical assistance on how to maintain compliance with the violations cited today was provided. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by October 11, 2023 The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical assistance: To make it easy to report incidents, add incident reports in the travel binder or somewhere in the van to assist staff with reporting. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.