10A NCAC 09 .0713 · Violation

Name of Operation: CREATIVE KIDS LEARNING ACADEMY LLC Facility ID: 60003783 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 9 Completed Date: 10/29/2025 Age: From 1 To 4 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last Annual Compliance visit for this facility was on 11/1/24. The compliance history percentage for the 18-month period is 88%. The facility currently holds a four-star license. Upon arrival, I was greeted by Ms. Sharon Snead, owner. I shared the reason for the visit. Ms. Snead assisted me with today’s visit. The Secretary of State’s website was monitored and Creative Kids Learning Academy LLC is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in circle time, choice activities and the individual needs of the young toddler were met by the teacher. Three (3) staff files and two (2) children’s files were monitored during the visit for compliance with NC Childcare Rules. There were two (2) new staff members hired since the facility’s last RU visit on 5/13/25. The child care consultant made notes on the staff and training worksheets and initialed where notes were made on the documents completed by the administrator. The Emergency Preparedness and Response Plan was reviewed and was not updated annually. Medication is not currently administered at this facility. Transportation is not provided at this facility. The last sanitation inspection was conducted on 5/21/25 with two (2) demerits and a superior classification. The last fire inspection was conducted on 9/9/25. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Snead and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A child one year of age was grouped with children 3 years of age and older. 10A NCAC 09 .0713(a)(6) 721 All equipment and furnishings were not in good repair. In the school age outdoor play area, there were several balls that were flat. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the toddler and preschool playgrounds there were weeds. 15A NCAC 18A .2832(a) 1050 Training counted by staff, was not approved by the Division, as required in rule. Staff member C.G. received trainings not approved by the Division. .1105(1-3) 1301 Center did not maintain a record of daily attendance. In spaces #1 and 3, the daily attendance was not maintained. GS 110-91(9) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Proof of completion was not available for the annual review of the EPR Plan. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. Staff member, C.G. did not complete two of the health and safety required topics. .1102(a) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, before or by November 12, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 A follow-up visit will be conducted in the near future to confirm compliance with NC Child Care Rules regarding staff/child ratios. Technical Assistance/Resources: • During the visit, I met with Ms. Snead regarding the QRIS pathway chosen for the facility. They are deciding between pathways 1 and 2. I completed a QRIS conversation form and provided a signed copy during the visit. • During the visit, I provided a copy of the updated Summary of the Law poster. • During the visit, I reminded Ms. Snead that when the EPR plan is updated online that proof of completion needs to be available for review, such as the cover page or the history page online. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: CREATIVE KIDS LEARNING ACADEMY LLC Facility ID: 60003783 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 9 Completed Date: 10/29/2025 Age: From 1 To 4 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last Annual Compliance visit for this facility was on 11/1/24. The compliance history percentage for the 18-month period is 88%. The facility currently holds a four-star license. Upon arrival, I was greeted by Ms. Sharon Snead, owner. I shared the reason for the visit. Ms. Snead assisted me with today’s visit. The Secretary of State’s website was monitored and Creative Kids Learning Academy LLC is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in circle time, choice activities and the individual needs of the young toddler were met by the teacher. Three (3) staff files and two (2) children’s files were monitored during the visit for compliance with NC Childcare Rules. There were two (2) new staff members hired since the facility’s last RU visit on 5/13/25. The child care consultant made notes on the staff and training worksheets and initialed where notes were made on the documents completed by the administrator. The Emergency Preparedness and Response Plan was reviewed and was not updated annually. Medication is not currently administered at this facility. Transportation is not provided at this facility. The last sanitation inspection was conducted on 5/21/25 with two (2) demerits and a superior classification. The last fire inspection was conducted on 9/9/25. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Snead and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A child one year of age was grouped with children 3 years of age and older. 10A NCAC 09 .0713(a)(6) 721 All equipment and furnishings were not in good repair. In the school age outdoor play area, there were several balls that were flat. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the toddler and preschool playgrounds there were weeds. 15A NCAC 18A .2832(a) 1050 Training counted by staff, was not approved by the Division, as required in rule. Staff member C.G. received trainings not approved by the Division. .1105(1-3) 1301 Center did not maintain a record of daily attendance. In spaces #1 and 3, the daily attendance was not maintained. GS 110-91(9) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Proof of completion was not available for the annual review of the EPR Plan. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. Staff member, C.G. did not complete two of the health and safety required topics. .1102(a) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, before or by November 12, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 A follow-up visit will be conducted in the near future to confirm compliance with NC Child Care Rules regarding staff/child ratios. Technical Assistance/Resources: • During the visit, I met with Ms. Snead regarding the QRIS pathway chosen for the facility. They are deciding between pathways 1 and 2. I completed a QRIS conversation form and provided a signed copy during the visit. • During the visit, I provided a copy of the updated Summary of the Law poster. • During the visit, I reminded Ms. Snead that when the EPR plan is updated online that proof of completion needs to be available for review, such as the cover page or the history page online. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CREATIVE KIDS LEARNING ACADEMY LLC Facility ID: 60003783 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 9 Completed Date: 10/29/2025 Age: From 1 To 4 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last Annual Compliance visit for this facility was on 11/1/24. The compliance history percentage for the 18-month period is 88%. The facility currently holds a four-star license. Upon arrival, I was greeted by Ms. Sharon Snead, owner. I shared the reason for the visit. Ms. Snead assisted me with today’s visit. The Secretary of State’s website was monitored and Creative Kids Learning Academy LLC is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in circle time, choice activities and the individual needs of the young toddler were met by the teacher. Three (3) staff files and two (2) children’s files were monitored during the visit for compliance with NC Childcare Rules. There were two (2) new staff members hired since the facility’s last RU visit on 5/13/25. The child care consultant made notes on the staff and training worksheets and initialed where notes were made on the documents completed by the administrator. The Emergency Preparedness and Response Plan was reviewed and was not updated annually. Medication is not currently administered at this facility. Transportation is not provided at this facility. The last sanitation inspection was conducted on 5/21/25 with two (2) demerits and a superior classification. The last fire inspection was conducted on 9/9/25. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Snead and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. A child one year of age was grouped with children 3 years of age and older. 10A NCAC 09 .0713(a)(6) 721 All equipment and furnishings were not in good repair. In the school age outdoor play area, there were several balls that were flat. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the toddler and preschool playgrounds there were weeds. 15A NCAC 18A .2832(a) 1050 Training counted by staff, was not approved by the Division, as required in rule. Staff member C.G. received trainings not approved by the Division. .1105(1-3) 1301 Center did not maintain a record of daily attendance. In spaces #1 and 3, the daily attendance was not maintained. GS 110-91(9) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Proof of completion was not available for the annual review of the EPR Plan. .0607(e) 1898 Staff did not complete the health and safety training within one year of employment. Staff member, C.G. did not complete two of the health and safety required topics. .1102(a) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, before or by November 12, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 A follow-up visit will be conducted in the near future to confirm compliance with NC Child Care Rules regarding staff/child ratios. Technical Assistance/Resources: • During the visit, I met with Ms. Snead regarding the QRIS pathway chosen for the facility. They are deciding between pathways 1 and 2. I completed a QRIS conversation form and provided a signed copy during the visit. • During the visit, I provided a copy of the updated Summary of the Law poster. • During the visit, I reminded Ms. Snead that when the EPR plan is updated online that proof of completion needs to be available for review, such as the cover page or the history page online. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CREATIVE KIDS LEARNING ACADEMY LLC Facility ID: 60003783 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 16 Completed Date: 5/13/2025 Age: From 0 To 4 Total Minutes: 125 Time In: 09:25 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. This facility has a four-star rated license and the compliance history percentage prior to this visit was 94%. Upon arrival, I was greeted by Ms. Mary Snead, staff member. I shared the reason for the visit. Ms. Snead assisted me with today’s visit. Ms. Sharon Snead, owner, arrived soon after and assisted me with today’s visit. Ms. Ebony Duncan, supervisor, accompanied me on today’s visit. The following were monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, license posted, permit restrictions, discipline and storage of hazardous products and medications. Sixteen (16) children were present during the visit. The children were engaged in outdoor play time on the playground and the individual needs of the infant and young toddlers were being met by the teacher. The last sanitation inspection was on 11/14/24 with six (6) demerits and a superior classification. The last fire inspection was conducted on 8/23/24. Medication is currently not administered at this facility. There was one (1) new staff member hired since the facility’s last annual compliance visit on 11/1/24. The personnel and health files for the staff member were reviewed during the visit and the consultant completed a staff and training worksheet for the staff member’s information. The violations cited during the visit were discussed with Ms. Snead and documented in the visit summary. The following violations were observed during the visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On the preschool playground, a red riding toy had chipping paint. On the toddler playground, there was a mat with cracked and broken pieces of plastic, there were broken pieces of plastic and wood embedded in the ground, one of the wooden borders around the plant bed was broken and a wire was hanging into the plant bed. The fence near the walking path to the toddler playground is in need of repair. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not covered in space #3. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can was on a shelf in space #1 and not stored in a locked room or cabinet. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, a plastic bag with diapers was stored in a cubby accessible to children under three years of age. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required first aid training that was due by 2/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required CPR training that was due by 2/2025. .1102(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member, S.S. did not complete the required training prior to caring for children. .0608(d)(1-4) All violations documented above must be corrected immediately. A letter needs to be sent to me stating how each violation was corrected and how compliance will be maintained in the future. Please include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email by May 27, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Snead that all licensed facilities are in a hold harmless status until the new QRIS is implemented. • During the visit, I encouraged Ms. Snead to visit the NCRLAP website at www.ncrlap.org for helpful information regarding the environment rating scales and outreach assessments. • During the visit, I discussed the standing water on the ground caused by all of the rain over the last several days-areas such as the entrance to the preschool playground and the trike-go-around. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have any questions or need further assistance, please contact me at 980-867-8005 or via email at Stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: CREATIVE KIDS LEARNING ACADEMY LLC Facility ID: 60003783 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 16 Completed Date: 5/13/2025 Age: From 0 To 4 Total Minutes: 125 Time In: 09:25 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. This facility has a four-star rated license and the compliance history percentage prior to this visit was 94%. Upon arrival, I was greeted by Ms. Mary Snead, staff member. I shared the reason for the visit. Ms. Snead assisted me with today’s visit. Ms. Sharon Snead, owner, arrived soon after and assisted me with today’s visit. Ms. Ebony Duncan, supervisor, accompanied me on today’s visit. The following were monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, license posted, permit restrictions, discipline and storage of hazardous products and medications. Sixteen (16) children were present during the visit. The children were engaged in outdoor play time on the playground and the individual needs of the infant and young toddlers were being met by the teacher. The last sanitation inspection was on 11/14/24 with six (6) demerits and a superior classification. The last fire inspection was conducted on 8/23/24. Medication is currently not administered at this facility. There was one (1) new staff member hired since the facility’s last annual compliance visit on 11/1/24. The personnel and health files for the staff member were reviewed during the visit and the consultant completed a staff and training worksheet for the staff member’s information. The violations cited during the visit were discussed with Ms. Snead and documented in the visit summary. The following violations were observed during the visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On the preschool playground, a red riding toy had chipping paint. On the toddler playground, there was a mat with cracked and broken pieces of plastic, there were broken pieces of plastic and wood embedded in the ground, one of the wooden borders around the plant bed was broken and a wire was hanging into the plant bed. The fence near the walking path to the toddler playground is in need of repair. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was not covered in space #3. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can was on a shelf in space #1 and not stored in a locked room or cabinet. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, a plastic bag with diapers was stored in a cubby accessible to children under three years of age. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required first aid training that was due by 2/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, S.S. did not complete the required CPR training that was due by 2/2025. .1102(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member, S.S. did not complete the required training prior to caring for children. .0608(d)(1-4) All violations documented above must be corrected immediately. A letter needs to be sent to me stating how each violation was corrected and how compliance will be maintained in the future. Please include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email by May 27, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Snead that all licensed facilities are in a hold harmless status until the new QRIS is implemented. • During the visit, I encouraged Ms. Snead to visit the NCRLAP website at www.ncrlap.org for helpful information regarding the environment rating scales and outreach assessments. • During the visit, I discussed the standing water on the ground caused by all of the rain over the last several days-areas such as the entrance to the preschool playground and the trike-go-around. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have any questions or need further assistance, please contact me at 980-867-8005 or via email at Stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CREATIVE KIDS LEARNING ACADEMY LLC Facility ID: 60003783 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 11/1/2024 Number Present: 13 Completed Date: 11/1/2024 Age: From 0 To 4 Total Minutes: 135 Time In: 09:00 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on November 6, 2023. The compliance history percentage for the 18-month period is 94%. The facility currently holds a four-star license. Upon arrival, I was greeted by Ms. Laverne Everett, Administrator. I shared the reason for the visit. Ms. Everett assisted me with today’s visit. The Secretary of State’s website was monitored and Creative Kids Learning Academy LLC is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in choice activities and the individual needs of the infants and young toddlers were being met by the teacher. One (1) staff file and three (3) children’s files were monitored during the visit for compliance with NC Childcare Rules. There were no new staff members. I made note of updates on the staff and training worksheet provided and initialed where I noted updates. The Emergency Preparedness and Response Plan was reviewed during today’s visit and last updated by the administrator on 10/28/19. Medication is not currently administered at this facility. Transportation is not currently being provided at this facility. The last sanitation inspection was conducted on 5/17/24 with eight (8) demerits and a superior classification. The last fire inspection was conducted on 8/23/24. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Everett and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The play structure on the preschool playground needs to be power washed. G.S. 110-91(6); .0601(b) 1898 Staff did not complete the health and safety training within one year of employment. Staff member, S.M. did not completed all required topics for the health and safety trainings. .1102(a) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by November 15, 2024. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Everett that the hold harmless status has been extended for child care facilities until the new QRIS is implemented per Senate Bill 425. • During the visit, I discussed with Ms. Everett regarding the required testing for asbestos and lead based paint. She shared that the facility had completed the required testing. • During the visit, I reminded Ms. Everett that the approved fire inspection report must be submitted to the Division within one week of completion. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: CREATIVE KIDS LEARNING ACADEMY LLC Facility ID: 60003783 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 11/6/2023 Number Present: 9 Completed Date: 11/6/2023 Age: From 0 To 4 Total Minutes: 145 Time In: 08:55 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on November 8, 2022. The compliance history percentage for the 18 month period is 94%. The facility currently holds a four-star license. Upon arrival, I was greeted by Ms. Laverne Everett, administrator. I shared the reason for the visit. Ms. Everett assisted me with today’s visit. The Secretary of State’s website was monitored and Creative Kids Learning Academy, LLC is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in choice activities, outdoor play time on the playground and the individual needs of the infants and young toddlers were being met by the teachers. The infant/toddler playground is being redone due to the storm damage from earlier in the year. The new equipment is expected to be delivered within 2-3 weeks. The facility has push toys, rockers and balls available for the infants and young toddlers to play with. Two (2) staff files were monitored during the visit. One (1) file was for a new staff member. Four (4) children’s files were monitored. Medication is not administered at this facility. Transportation is provided at this facility. The interior and exterior the van was monitored for compliance with NC Childcare Rules. The van with license # DKP-4527 had a valid registration that expires on 11/30/23. The insurance provided by Progressive is valid from 7/13/23-7/13/24. The last sanitation inspection was conducted on 10/31/23 with four (4) demerits and a superior classification. The last fire inspection was conducted on 10/3/23. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Everett and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in space #1 was broken. 15A NCAC 18A .2806(j)(2) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. New staff member S.M. had a medical report that was older than 12 months. 10A NCAC 09 .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member C.G. did not complete the required on-going training hours. .1103(a) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by November 20, 2023. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Everett that this facility is in cohort #1 with a prep year of 7/1/23-6/30/24 and a reassessment year of 7/1/24-6/30/25. I discussed with Ms. Everett and Ms. Snead about making sure that all staff are registered in WORKS and that their education has been evaluated. I also shared the difference between the prep year, assessment year and outreach/practice assessments. • During the visit, I shared with Ms. Everett that the staff and training worksheet and the summary of the law brochure/poster were updated September 2023 and are available on the DCDEE website under “provider documents”. • I reminded Ms. Everett that fire inspections must be sent to DCDEE within one week of completion. Rule reference .0304 (a) on page 11 of the NC Childcare Rules. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.