10A NCAC 09 .0604 · Violation

Name of Operation: CRE8TIVE CHILD CARE Facility ID: 60003671 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 4/7/2025 Number Present: 9 Completed Date: 4/7/2025 Age: From 1 To 5 Total Minutes: 150 Time In: 09:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. G. Ganesh, Operator/ Lead Teacher, assisted me with today’s visit. Your program currently operates with a One Star Rated License, issued December 28, 2019. The program’s compliance history before today’s visit was eighty-five percent. There were nine children one year of age to five years of age present today with two staff members. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Due to inclement weather, the outdoor learning environment was not monitored. Children throughout were participating in free choice of indoor activity areas, personal care routines, and story time and teacher directed activities. Ten percent of the children’s records were monitored. One child did not have updated emergency medical care information updated annually. The Verification of Required Information for Operator and Additional Caregivers was completed today. The last fire inspection was conducted on March 12, 2025. The last sanitation inspection was conducted December 23, 2024, with a “Superior” classification. A shelter-in-place drill was conducted on February 12, 2025. The last fire drill was conducted on March 7, 2025. Outdoor safety checklists were monitored today and occurring monthly has required. The following violations were observed today. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two electrical outlets were not protected with a safety plug. 10A NCAC 09 .0604(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The operator had not completed emergency information annually. .0701(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's emergency medical care information was not updated annually. The information was last updated January 1, 2024. .0802(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before April 21, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: The Operator was reminded today that First Aid and CPR certification expires April 17, 2025. Emergency medical care information must be on file on the child's first day of attendance and updated as changes occurred or at least annually for each child. A suggestion was made to update information/documents annually at the first of each year to ensure updates are completed annually. DCDEE- I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. Thank you for your time today. If you have questions, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: CRE8TIVE CHILD CARE Facility ID: 60003671 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 4/7/2025 Number Present: 9 Completed Date: 4/7/2025 Age: From 1 To 5 Total Minutes: 150 Time In: 09:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. G. Ganesh, Operator/ Lead Teacher, assisted me with today’s visit. Your program currently operates with a One Star Rated License, issued December 28, 2019. The program’s compliance history before today’s visit was eighty-five percent. There were nine children one year of age to five years of age present today with two staff members. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Due to inclement weather, the outdoor learning environment was not monitored. Children throughout were participating in free choice of indoor activity areas, personal care routines, and story time and teacher directed activities. Ten percent of the children’s records were monitored. One child did not have updated emergency medical care information updated annually. The Verification of Required Information for Operator and Additional Caregivers was completed today. The last fire inspection was conducted on March 12, 2025. The last sanitation inspection was conducted December 23, 2024, with a “Superior” classification. A shelter-in-place drill was conducted on February 12, 2025. The last fire drill was conducted on March 7, 2025. Outdoor safety checklists were monitored today and occurring monthly has required. The following violations were observed today. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two electrical outlets were not protected with a safety plug. 10A NCAC 09 .0604(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The operator had not completed emergency information annually. .0701(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's emergency medical care information was not updated annually. The information was last updated January 1, 2024. .0802(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before April 21, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: The Operator was reminded today that First Aid and CPR certification expires April 17, 2025. Emergency medical care information must be on file on the child's first day of attendance and updated as changes occurred or at least annually for each child. A suggestion was made to update information/documents annually at the first of each year to ensure updates are completed annually. DCDEE- I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. Thank you for your time today. If you have questions, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CRE8TIVE CHILD CARE Facility ID: 60003671 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 4/17/2024 Number Present: 9 Completed Date: 4/17/2024 Age: From 1 To 4 Total Minutes: 225 Time In: 09:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the annual compliance visit. A checklist was used to monitor the facility. Upon my arrival, I was greeted by your assistant. He informed me you and the group of children were outside in the back yard. I walked into the year where you greeted me. At that time I observed three shaving cream cans on the picnic tables and four children with their hands covered in the shaving cream and they were spreading it on the picnic as a sensory activity. I explained that shaving cream is not intended for child care activities and it could not be used, I also explained they cans are aerosol cans and cannot be left unattended, they should be stored properly. I went into the art room where I observed two more cans on low shelves. You removed these immediately and stored them in your locked garage and children's hands were washed and the picnic table was cleaned. While outdoors I monitored the play area. I observed a tire with a plastic cover that was observed disintegrating with a lot of torn small pieces of plastic on the ground. In the year I observed other torn pieces of plastic. Landscaping material was observed exposed and is considered a tripping hazard by a tree near the sand box. All the material outdoors need to be pressure washed, they were observed visible dirty today. The children were observed in a teacher directed water color activity and then were allowed to play freely in the yard where some children choose to use an obstacle course and others played in the sand box. Once inside each child was observed washing their hands and lunch was offered. Children were offered lunch and then rest time. While indoors I observed several children's belongings stored in plastic grocery bags hanging low on hooks, foam poles in the child care room, and art material stored in Ziploc bags accessible to children. Each room had a variety of material accessible to children in care. The current activity plan was not posted, you had it on your clipboard, it was reviewed and had all required activities planned for the month of April. I reviewed all children's records. One child's file did not have a signed shaken baby syndrome policy signed. All other files were observed meeting compliance. I reviewed your file and your assistant's file today, you both have a current DCDEE qualifying letter, CPR/FA certification and have completed the health and safety trainings. Your assistant is required to obtain 10 hours a year of annual on-going training but has only received 5 for the annual year. He will need to obtain 5 more hours immediately. Program records were reviewed. The license was observed posted, first aid poster, the Summary of NC Child Care, emergency care plan, daily schedule, and tobacco free poster were observed posted. Monthly playground inspections were reviewed and found meeting compliance. Supervision and staff child ratios were maintained during today's visit. You and your assistant were observed engaged with the children during the entire visit. Nurturing tones were used when speaking with the children. You do not offer transportation. The following violations were observed today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. March activity plan was observed posted on the bulletin board. When I asked where April's activity plan was posted you showed it to me on your clipboard. GS 110-91(12); .0508(a) 507 A private water supply was used by the center and it had not been tested by or did not meet the requirements of the Commission for Public Health. We checked the Carolina For Kids website regarding your water test results, they show your water was last test in September 2020. .0901(e) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Outdoors I observed a plastic cover disintegrating with lots of small torn plastic pieces on the ground in the yard. I also observed landscaping material exposed, causing a tripping hazard and all the toys were visible dirty and need to be pressure washed. 15A NCAC 18A .2832(a) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. As I arrived, you and the group were outdoors where I observed four children using shaving cream, it was all over there hands and on the picnic table. I observed three shaving cream cans on the picnic table and two bottles on the art shelves in the art room. .0604(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed 5 cans of aerosol shaving cream in the child care space, 3 of the cans were on the picnic table as children were playing with the shaving cream, and 2 cans were observed on low shelves in the art room. .2820(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Outdoors I observed foam rockets on the ground and picnic table, foam sponges, a tire covered in plastic that was observed disintegrating, and pieces of plastic in different areas of the ground in the back yard. In the art room I observed paints stored in ziplock plastic bags on an easel accessible to children, sponges and foam paint brushes on the art shelf and in the child care room I observed a box filled will large foam poles and I observed children's clothing hung on a hook stored in plastic grocery bags. Two children under 3 years of age were present, and you have 3 children enrolled who are under 3 years of age. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. You assist is required to receive 10 hours of on-going training per year based on how many hours he works a week with you, he only received 5 hours for this annual year. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. You conducted an emergency drill on 11/4/23 and then again on 3/7/24 which is more than 3 months from the last drill. .0604(u);.0302(d)(8) 1871 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. One child's file did not have signed statement which attests that they parent reviewed the policy. .0608(b) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gita Ganesh, Owner/Operator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before May 1, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Plastics, foam, small choking hazards: With the mixed age group you have to make sure what is accessible to all the children is developmentally appropriate for the ages you serve. You follow a Reggio curriculum and offer many different activities and experiences throughout the day. I reviewed the requirement regarding plastics, foams small items children could easily choke. I encourage you to find other storage for the material and children's clothing that were observed stored in plastic grocery bags and Ziploc bags. Items need to be stored properly. If you are doing a teacher directed activities with 3 year old's and older you need to make sure once the activity is over any material that cannot be accessible to children under 3 should be stored properly (locked and/or stored above 5 feet depending on the item.) On-going Trainings: Keeping up with the on-going training log annually will help you make sure you and assistance maintain the on-going training requirements. Approved trainings can be taken online and in person. Prior to paying for a training, if you aren't sure if the training is approved by DCDEE, as the trainer to provide you proof of NC DCDEE approval. If you have any questions, contact me: Andrea Anderson 12233 Royal Castle Ct Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: CRE8TIVE CHILD CARE Facility ID: 60003671 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 11/29/2023 Number Present: 7 Completed Date: 11/29/2023 Age: From 1 To 3 Total Minutes: 196 Time In: 09:24 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the routine unannounced visit. The 18 month compliance history, prior to today’s visit was 92% Upon my arrival I was greeted by Gita Ganesh, Owner Operator. I introduced myself and explained the purpose of today’s visit. I handed the operator a grill lighter that I observed on the ground of the front porch as you enter the home. I explained that it could not remain there since enrolled children enter and exit the home from the front entrance and the lighter must be stored properly while children are in care. Once inside I observed seven children ranging in age of 18 months to 3 years. The operator’s husband was home, but was not downstairs caring for the children as a teacher with he provider. I explained that the ratio was not being met. She stated the ratio was 1:8. I explained the ratio when 1 year olds is present is 1:6 and she can have an additional 2 school agers in care to equal 8 children. She misunderstood, her husband came downstairs and joined them and remained with them throughout the visit. The lower level of the home is set up for child care. During today’s visit I observed children in free choice activities, large group activities, small group activities and outdoor play. The current activity plan was posted, reviewed and activities offered and available were listed on the plan. Material and equipment were observed to be developmentally appropriate for the age range served. Supervision was observed being maintained during today’s visit. I reviewed the operator’s specialized training and current DCDEE qualifying letter, everything was found meeting compliance except for one training. You completed Recognizing and Responding to Suspicions of Maltreatment last in June 2018, I reminded you that the training is a Health and Safety training and must be completed at within 5 years of last completion. I reviewed your husband’s file and found it meeting compliance. I reviewed program records today. Daily attendance was reviewed, you are documenting daily arrival and departure for each child enrolled. The one year old enrolled about two months ago and you have been caring for more than 6 children ranging in age of 1-4 years for that timeframe. You stated your husband will be working with you when the one year old is present and more than 6 preschool children are present until all children are two and over and the ratio becomes 1:10. The last fire inspection was conducted on 5-11-23. The last sanitation inspection was conducted on 3-23-2023. The emergency drill log was reviewed and found meeting compliance. You have one dog, a Siberian Husky, whose rabies vaccination is valid until 9-29-2024. Information required to be posted was observed posted on the bulletin board in the front room as you enter the home. The current license was observed posted and all permit restrictions were observed meeting compliance. You stated you do not administer medication; you request parents provide medication if children require it and at this time no children require medication. Cleaning supplies were observed stored properly today. The following violations were observed today: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon my arrival the operator was present with seven children ages 1-3 years. GS 110-91(7);.0713(a-d) 819 Materials used for starting fires, such as matches, lighters and accelerants were not kept in locked storage. Upon the consultants arrival, a lighter was observed on the ground of the front porch by the entrance to the home. 10A NCAC 09 .0604(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The owner/operator completed Recognizing and Responding to Suspicions of Maltreatment last on 6-27-2018. .1103(b) Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gita Ganesh, Owner/Operator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before December 13, 2023. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. I will return in the very near future to monitor corrections to violation cited during today's visit. Technical Assistance was provided on the following: Staff/Child Ratio: You stated you misunderstood and thought you could have 8 children when 1 year olds were present in a center located in a residence. You had not cared for 1 year olds in a long time, and just enrolled a 16 month old two months ago. I explained when 1 year olds are present the ratio is 1:6 and you could have an additional 2 more children as long as they were school agers, which would equal the 8 children. You could not care for 8 preschool children with one staff if you had a 1 year old present, you would need an additional staff with you. Your husband is qualified to work with you and is home with you during the day, so he will be assisting you until when you have more than 6 preschool children present when the 1 year old is present, or until you hire another staff. Once the 1 year old turns 2 years of age (24 months) then the ratio become 1:10. Health and Safety Training - You were using the original health and safety training log that did not have the 5 year columns so it didn't help you keep track of completing all required health and safety trainings. I showed you the current Health and Safety training log on the DCDEE website you will use to log all your health and safety trainings and to keep track of ensure you complete them within the next five years, while you remain in operation. All health and safety requirements can be found in 10A NCAC 09 .1102. I also reminded you to keep both the on-going training log and the health and safety training log current with certificates attached to meet 10A NCAC 09 .1106(a) Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. Lighters: When I handed you the lighter I saw on the front porch you stated the children don't really go out front. I explained that they enter and exit from your front door. So you need to keep the entire premise clean and free of hazards, meaning anywhere children have access, where they walk up to the home, entering and exiting is included in that area. I encourage you to do a daily check of the area prior to children arriving each day to ensure you have put any hazards used in the home after child care hours are stored properly prior to care beginning the next day. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: CRE8TIVE CHILD CARE Facility ID: 60003671 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 11/29/2023 Number Present: 7 Completed Date: 11/29/2023 Age: From 1 To 3 Total Minutes: 196 Time In: 09:24 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the routine unannounced visit. The 18 month compliance history, prior to today’s visit was 92% Upon my arrival I was greeted by Gita Ganesh, Owner Operator. I introduced myself and explained the purpose of today’s visit. I handed the operator a grill lighter that I observed on the ground of the front porch as you enter the home. I explained that it could not remain there since enrolled children enter and exit the home from the front entrance and the lighter must be stored properly while children are in care. Once inside I observed seven children ranging in age of 18 months to 3 years. The operator’s husband was home, but was not downstairs caring for the children as a teacher with he provider. I explained that the ratio was not being met. She stated the ratio was 1:8. I explained the ratio when 1 year olds is present is 1:6 and she can have an additional 2 school agers in care to equal 8 children. She misunderstood, her husband came downstairs and joined them and remained with them throughout the visit. The lower level of the home is set up for child care. During today’s visit I observed children in free choice activities, large group activities, small group activities and outdoor play. The current activity plan was posted, reviewed and activities offered and available were listed on the plan. Material and equipment were observed to be developmentally appropriate for the age range served. Supervision was observed being maintained during today’s visit. I reviewed the operator’s specialized training and current DCDEE qualifying letter, everything was found meeting compliance except for one training. You completed Recognizing and Responding to Suspicions of Maltreatment last in June 2018, I reminded you that the training is a Health and Safety training and must be completed at within 5 years of last completion. I reviewed your husband’s file and found it meeting compliance. I reviewed program records today. Daily attendance was reviewed, you are documenting daily arrival and departure for each child enrolled. The one year old enrolled about two months ago and you have been caring for more than 6 children ranging in age of 1-4 years for that timeframe. You stated your husband will be working with you when the one year old is present and more than 6 preschool children are present until all children are two and over and the ratio becomes 1:10. The last fire inspection was conducted on 5-11-23. The last sanitation inspection was conducted on 3-23-2023. The emergency drill log was reviewed and found meeting compliance. You have one dog, a Siberian Husky, whose rabies vaccination is valid until 9-29-2024. Information required to be posted was observed posted on the bulletin board in the front room as you enter the home. The current license was observed posted and all permit restrictions were observed meeting compliance. You stated you do not administer medication; you request parents provide medication if children require it and at this time no children require medication. Cleaning supplies were observed stored properly today. The following violations were observed today: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon my arrival the operator was present with seven children ages 1-3 years. GS 110-91(7);.0713(a-d) 819 Materials used for starting fires, such as matches, lighters and accelerants were not kept in locked storage. Upon the consultants arrival, a lighter was observed on the ground of the front porch by the entrance to the home. 10A NCAC 09 .0604(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The owner/operator completed Recognizing and Responding to Suspicions of Maltreatment last on 6-27-2018. .1103(b) Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gita Ganesh, Owner/Operator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before December 13, 2023. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. I will return in the very near future to monitor corrections to violation cited during today's visit. Technical Assistance was provided on the following: Staff/Child Ratio: You stated you misunderstood and thought you could have 8 children when 1 year olds were present in a center located in a residence. You had not cared for 1 year olds in a long time, and just enrolled a 16 month old two months ago. I explained when 1 year olds are present the ratio is 1:6 and you could have an additional 2 more children as long as they were school agers, which would equal the 8 children. You could not care for 8 preschool children with one staff if you had a 1 year old present, you would need an additional staff with you. Your husband is qualified to work with you and is home with you during the day, so he will be assisting you until when you have more than 6 preschool children present when the 1 year old is present, or until you hire another staff. Once the 1 year old turns 2 years of age (24 months) then the ratio become 1:10. Health and Safety Training - You were using the original health and safety training log that did not have the 5 year columns so it didn't help you keep track of completing all required health and safety trainings. I showed you the current Health and Safety training log on the DCDEE website you will use to log all your health and safety trainings and to keep track of ensure you complete them within the next five years, while you remain in operation. All health and safety requirements can be found in 10A NCAC 09 .1102. I also reminded you to keep both the on-going training log and the health and safety training log current with certificates attached to meet 10A NCAC 09 .1106(a) Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. Lighters: When I handed you the lighter I saw on the front porch you stated the children don't really go out front. I explained that they enter and exit from your front door. So you need to keep the entire premise clean and free of hazards, meaning anywhere children have access, where they walk up to the home, entering and exiting is included in that area. I encourage you to do a daily check of the area prior to children arriving each day to ensure you have put any hazards used in the home after child care hours are stored properly prior to care beginning the next day. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1106 · Violation

Name of Operation: CRE8TIVE CHILD CARE Facility ID: 60003671 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 11/29/2023 Number Present: 7 Completed Date: 11/29/2023 Age: From 1 To 3 Total Minutes: 196 Time In: 09:24 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the routine unannounced visit. The 18 month compliance history, prior to today’s visit was 92% Upon my arrival I was greeted by Gita Ganesh, Owner Operator. I introduced myself and explained the purpose of today’s visit. I handed the operator a grill lighter that I observed on the ground of the front porch as you enter the home. I explained that it could not remain there since enrolled children enter and exit the home from the front entrance and the lighter must be stored properly while children are in care. Once inside I observed seven children ranging in age of 18 months to 3 years. The operator’s husband was home, but was not downstairs caring for the children as a teacher with he provider. I explained that the ratio was not being met. She stated the ratio was 1:8. I explained the ratio when 1 year olds is present is 1:6 and she can have an additional 2 school agers in care to equal 8 children. She misunderstood, her husband came downstairs and joined them and remained with them throughout the visit. The lower level of the home is set up for child care. During today’s visit I observed children in free choice activities, large group activities, small group activities and outdoor play. The current activity plan was posted, reviewed and activities offered and available were listed on the plan. Material and equipment were observed to be developmentally appropriate for the age range served. Supervision was observed being maintained during today’s visit. I reviewed the operator’s specialized training and current DCDEE qualifying letter, everything was found meeting compliance except for one training. You completed Recognizing and Responding to Suspicions of Maltreatment last in June 2018, I reminded you that the training is a Health and Safety training and must be completed at within 5 years of last completion. I reviewed your husband’s file and found it meeting compliance. I reviewed program records today. Daily attendance was reviewed, you are documenting daily arrival and departure for each child enrolled. The one year old enrolled about two months ago and you have been caring for more than 6 children ranging in age of 1-4 years for that timeframe. You stated your husband will be working with you when the one year old is present and more than 6 preschool children are present until all children are two and over and the ratio becomes 1:10. The last fire inspection was conducted on 5-11-23. The last sanitation inspection was conducted on 3-23-2023. The emergency drill log was reviewed and found meeting compliance. You have one dog, a Siberian Husky, whose rabies vaccination is valid until 9-29-2024. Information required to be posted was observed posted on the bulletin board in the front room as you enter the home. The current license was observed posted and all permit restrictions were observed meeting compliance. You stated you do not administer medication; you request parents provide medication if children require it and at this time no children require medication. Cleaning supplies were observed stored properly today. The following violations were observed today: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon my arrival the operator was present with seven children ages 1-3 years. GS 110-91(7);.0713(a-d) 819 Materials used for starting fires, such as matches, lighters and accelerants were not kept in locked storage. Upon the consultants arrival, a lighter was observed on the ground of the front porch by the entrance to the home. 10A NCAC 09 .0604(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The owner/operator completed Recognizing and Responding to Suspicions of Maltreatment last on 6-27-2018. .1103(b) Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gita Ganesh, Owner/Operator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before December 13, 2023. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. I will return in the very near future to monitor corrections to violation cited during today's visit. Technical Assistance was provided on the following: Staff/Child Ratio: You stated you misunderstood and thought you could have 8 children when 1 year olds were present in a center located in a residence. You had not cared for 1 year olds in a long time, and just enrolled a 16 month old two months ago. I explained when 1 year olds are present the ratio is 1:6 and you could have an additional 2 more children as long as they were school agers, which would equal the 8 children. You could not care for 8 preschool children with one staff if you had a 1 year old present, you would need an additional staff with you. Your husband is qualified to work with you and is home with you during the day, so he will be assisting you until when you have more than 6 preschool children present when the 1 year old is present, or until you hire another staff. Once the 1 year old turns 2 years of age (24 months) then the ratio become 1:10. Health and Safety Training - You were using the original health and safety training log that did not have the 5 year columns so it didn't help you keep track of completing all required health and safety trainings. I showed you the current Health and Safety training log on the DCDEE website you will use to log all your health and safety trainings and to keep track of ensure you complete them within the next five years, while you remain in operation. All health and safety requirements can be found in 10A NCAC 09 .1102. I also reminded you to keep both the on-going training log and the health and safety training log current with certificates attached to meet 10A NCAC 09 .1106(a) Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. Lighters: When I handed you the lighter I saw on the front porch you stated the children don't really go out front. I explained that they enter and exit from your front door. So you need to keep the entire premise clean and free of hazards, meaning anywhere children have access, where they walk up to the home, entering and exiting is included in that area. I encourage you to do a daily check of the area prior to children arriving each day to ensure you have put any hazards used in the home after child care hours are stored properly prior to care beginning the next day. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CRE8TIVE CHILD CARE Facility ID: 60003671 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 11/29/2023 Number Present: 7 Completed Date: 11/29/2023 Age: From 1 To 3 Total Minutes: 196 Time In: 09:24 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the routine unannounced visit. The 18 month compliance history, prior to today’s visit was 92% Upon my arrival I was greeted by Gita Ganesh, Owner Operator. I introduced myself and explained the purpose of today’s visit. I handed the operator a grill lighter that I observed on the ground of the front porch as you enter the home. I explained that it could not remain there since enrolled children enter and exit the home from the front entrance and the lighter must be stored properly while children are in care. Once inside I observed seven children ranging in age of 18 months to 3 years. The operator’s husband was home, but was not downstairs caring for the children as a teacher with he provider. I explained that the ratio was not being met. She stated the ratio was 1:8. I explained the ratio when 1 year olds is present is 1:6 and she can have an additional 2 school agers in care to equal 8 children. She misunderstood, her husband came downstairs and joined them and remained with them throughout the visit. The lower level of the home is set up for child care. During today’s visit I observed children in free choice activities, large group activities, small group activities and outdoor play. The current activity plan was posted, reviewed and activities offered and available were listed on the plan. Material and equipment were observed to be developmentally appropriate for the age range served. Supervision was observed being maintained during today’s visit. I reviewed the operator’s specialized training and current DCDEE qualifying letter, everything was found meeting compliance except for one training. You completed Recognizing and Responding to Suspicions of Maltreatment last in June 2018, I reminded you that the training is a Health and Safety training and must be completed at within 5 years of last completion. I reviewed your husband’s file and found it meeting compliance. I reviewed program records today. Daily attendance was reviewed, you are documenting daily arrival and departure for each child enrolled. The one year old enrolled about two months ago and you have been caring for more than 6 children ranging in age of 1-4 years for that timeframe. You stated your husband will be working with you when the one year old is present and more than 6 preschool children are present until all children are two and over and the ratio becomes 1:10. The last fire inspection was conducted on 5-11-23. The last sanitation inspection was conducted on 3-23-2023. The emergency drill log was reviewed and found meeting compliance. You have one dog, a Siberian Husky, whose rabies vaccination is valid until 9-29-2024. Information required to be posted was observed posted on the bulletin board in the front room as you enter the home. The current license was observed posted and all permit restrictions were observed meeting compliance. You stated you do not administer medication; you request parents provide medication if children require it and at this time no children require medication. Cleaning supplies were observed stored properly today. The following violations were observed today: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon my arrival the operator was present with seven children ages 1-3 years. GS 110-91(7);.0713(a-d) 819 Materials used for starting fires, such as matches, lighters and accelerants were not kept in locked storage. Upon the consultants arrival, a lighter was observed on the ground of the front porch by the entrance to the home. 10A NCAC 09 .0604(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The owner/operator completed Recognizing and Responding to Suspicions of Maltreatment last on 6-27-2018. .1103(b) Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gita Ganesh, Owner/Operator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before December 13, 2023. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. I will return in the very near future to monitor corrections to violation cited during today's visit. Technical Assistance was provided on the following: Staff/Child Ratio: You stated you misunderstood and thought you could have 8 children when 1 year olds were present in a center located in a residence. You had not cared for 1 year olds in a long time, and just enrolled a 16 month old two months ago. I explained when 1 year olds are present the ratio is 1:6 and you could have an additional 2 more children as long as they were school agers, which would equal the 8 children. You could not care for 8 preschool children with one staff if you had a 1 year old present, you would need an additional staff with you. Your husband is qualified to work with you and is home with you during the day, so he will be assisting you until when you have more than 6 preschool children present when the 1 year old is present, or until you hire another staff. Once the 1 year old turns 2 years of age (24 months) then the ratio become 1:10. Health and Safety Training - You were using the original health and safety training log that did not have the 5 year columns so it didn't help you keep track of completing all required health and safety trainings. I showed you the current Health and Safety training log on the DCDEE website you will use to log all your health and safety trainings and to keep track of ensure you complete them within the next five years, while you remain in operation. All health and safety requirements can be found in 10A NCAC 09 .1102. I also reminded you to keep both the on-going training log and the health and safety training log current with certificates attached to meet 10A NCAC 09 .1106(a) Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. Lighters: When I handed you the lighter I saw on the front porch you stated the children don't really go out front. I explained that they enter and exit from your front door. So you need to keep the entire premise clean and free of hazards, meaning anywhere children have access, where they walk up to the home, entering and exiting is included in that area. I encourage you to do a daily check of the area prior to children arriving each day to ensure you have put any hazards used in the home after child care hours are stored properly prior to care beginning the next day. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CRE8TIVE CHILD CARE Facility ID: 60003671 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 11/29/2023 Number Present: 7 Completed Date: 11/29/2023 Age: From 1 To 3 Total Minutes: 196 Time In: 09:24 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the routine unannounced visit. The 18 month compliance history, prior to today’s visit was 92% Upon my arrival I was greeted by Gita Ganesh, Owner Operator. I introduced myself and explained the purpose of today’s visit. I handed the operator a grill lighter that I observed on the ground of the front porch as you enter the home. I explained that it could not remain there since enrolled children enter and exit the home from the front entrance and the lighter must be stored properly while children are in care. Once inside I observed seven children ranging in age of 18 months to 3 years. The operator’s husband was home, but was not downstairs caring for the children as a teacher with he provider. I explained that the ratio was not being met. She stated the ratio was 1:8. I explained the ratio when 1 year olds is present is 1:6 and she can have an additional 2 school agers in care to equal 8 children. She misunderstood, her husband came downstairs and joined them and remained with them throughout the visit. The lower level of the home is set up for child care. During today’s visit I observed children in free choice activities, large group activities, small group activities and outdoor play. The current activity plan was posted, reviewed and activities offered and available were listed on the plan. Material and equipment were observed to be developmentally appropriate for the age range served. Supervision was observed being maintained during today’s visit. I reviewed the operator’s specialized training and current DCDEE qualifying letter, everything was found meeting compliance except for one training. You completed Recognizing and Responding to Suspicions of Maltreatment last in June 2018, I reminded you that the training is a Health and Safety training and must be completed at within 5 years of last completion. I reviewed your husband’s file and found it meeting compliance. I reviewed program records today. Daily attendance was reviewed, you are documenting daily arrival and departure for each child enrolled. The one year old enrolled about two months ago and you have been caring for more than 6 children ranging in age of 1-4 years for that timeframe. You stated your husband will be working with you when the one year old is present and more than 6 preschool children are present until all children are two and over and the ratio becomes 1:10. The last fire inspection was conducted on 5-11-23. The last sanitation inspection was conducted on 3-23-2023. The emergency drill log was reviewed and found meeting compliance. You have one dog, a Siberian Husky, whose rabies vaccination is valid until 9-29-2024. Information required to be posted was observed posted on the bulletin board in the front room as you enter the home. The current license was observed posted and all permit restrictions were observed meeting compliance. You stated you do not administer medication; you request parents provide medication if children require it and at this time no children require medication. Cleaning supplies were observed stored properly today. The following violations were observed today: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon my arrival the operator was present with seven children ages 1-3 years. GS 110-91(7);.0713(a-d) 819 Materials used for starting fires, such as matches, lighters and accelerants were not kept in locked storage. Upon the consultants arrival, a lighter was observed on the ground of the front porch by the entrance to the home. 10A NCAC 09 .0604(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The owner/operator completed Recognizing and Responding to Suspicions of Maltreatment last on 6-27-2018. .1103(b) Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gita Ganesh, Owner/Operator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before December 13, 2023. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. I will return in the very near future to monitor corrections to violation cited during today's visit. Technical Assistance was provided on the following: Staff/Child Ratio: You stated you misunderstood and thought you could have 8 children when 1 year olds were present in a center located in a residence. You had not cared for 1 year olds in a long time, and just enrolled a 16 month old two months ago. I explained when 1 year olds are present the ratio is 1:6 and you could have an additional 2 more children as long as they were school agers, which would equal the 8 children. You could not care for 8 preschool children with one staff if you had a 1 year old present, you would need an additional staff with you. Your husband is qualified to work with you and is home with you during the day, so he will be assisting you until when you have more than 6 preschool children present when the 1 year old is present, or until you hire another staff. Once the 1 year old turns 2 years of age (24 months) then the ratio become 1:10. Health and Safety Training - You were using the original health and safety training log that did not have the 5 year columns so it didn't help you keep track of completing all required health and safety trainings. I showed you the current Health and Safety training log on the DCDEE website you will use to log all your health and safety trainings and to keep track of ensure you complete them within the next five years, while you remain in operation. All health and safety requirements can be found in 10A NCAC 09 .1102. I also reminded you to keep both the on-going training log and the health and safety training log current with certificates attached to meet 10A NCAC 09 .1106(a) Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. Lighters: When I handed you the lighter I saw on the front porch you stated the children don't really go out front. I explained that they enter and exit from your front door. So you need to keep the entire premise clean and free of hazards, meaning anywhere children have access, where they walk up to the home, entering and exiting is included in that area. I encourage you to do a daily check of the area prior to children arriving each day to ensure you have put any hazards used in the home after child care hours are stored properly prior to care beginning the next day. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times