G.S. 110-90 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 10/7/2025 Number Present: 18 Completed Date: 10/7/2025 Age: From 0 To 4 Total Minutes: 132 Time In: 10:21 AM Time Out: 12:33 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during an Administrative Action Follow-Up Visit. The last annual compliance visit was conducted on April 9, 2025. The center had a compliance history of 78% prior to today’s visit. The following was monitored using the April 2025 Center Item Number Listing: supervision of children; discipline, nurture, or care of children, staff/child ratio, group size, licensed capacity, permit restriction, CPR training, First Aid training, medications and criminal record check requirements regarding pre-service and five-year reassessments in accordance with G.S. 110-90.2(b). The Written Warning administrative action was observed posted by the front door. Upon arrival I was greeted by Ms. N. Baskins, Assistant Director, and I explained the purpose of the visit. Ms. A. Nicholson, Administrator, was present today and accompanied me on the walk through. She stated Ms. A. Gaddy, Director, was offsite attending a Childcare Network Director’s training. Spaces 1, 3, 5, 6, 8, and 9 were not currently being used. In Space 2 for infant care I observed safe sleep checks documented as required and all required information was posted. One (1) infant was present and was observed crawling and exploring the classroom. I observed a soda and chips on the counter. The teacher stated they were hers and she knew she should put them in the closet and not eat in front of children. The food and soda were removed from the classroom during the visit. Bottles were dated and labeled. I observed toddlers in Space 4 preparing for lunch. Some children were observed sitting at the table while others washed their hands for lunch. The lead teacher read a book with children while they waited for lunch to be delivered. Children in Space 7 were observed eating lunch. Lunch met nutrition requirements. One (1) child brought his lunch from home and had a nutrition opt out form completed. I monitored the head count sheet and it was explained that one (1) NC Pre-K child from building #97A was present in Space 7 on 10/6/25 from 7:40 am – 10:40 am. Ms. Nicholson stated that the child did not have medical information completed for NC Pre-K and was sent to Space 7. I explained that children enrolled in NC Pre-K could not be moved to private pre-k classrooms. Adequate supervision was observed and staff/child ratio was maintained throughout the visit. Teachers were observed engaged with children. It was reported no medications were onsite and no children required emergency medications for chronic conditions. One (1) new employee was hired since the last visit conducted on 8/27/25. The employee had a provisional CBC qualification letter valid through 11/6/25. I reminded Ms. Nicholson and Ms. Baskins that the employee could not supervise children alone until the CBC qualification letter was received. The center roster was reviewed in the ABCMS criminal background portal. The roster was incomplete. Violation Number Comment Rule 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A teacher's chips and cup of soda were observed sitting on the counter in Space 2. .0901(i) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The employee roster was not completed in the ABCMS portal. G.S. 110-90.2 & .2703(r) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Tuesday, October 21, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to jennifer.stansfield@dhhs.nc.gov. Emailed compliance letters must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/General Comments: - Information regarding the ABCMS roster was included in the annual compliance visit summary on 4/9/25. The expectation was that the roster would be completed during the next monitoring visit. - Revised policies and procedures for the corrective action plan were approved on 10/3/25. The staff meeting to review new policies and procedures is scheduled for 10/14/25. The agenda and roster should be emailed after the meeting and new policies and procedures should be implemented immediately. During the next administrative action follow up visit I will verify policies and procedures are followed. The administrative action should remain posted until the closure letter is received. - Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. A Pathways discussion will be completed during the next administrative action follow-up visit. Thank you for your time today. Please contact me with questions and concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 10/7/2025 Number Present: 18 Completed Date: 10/7/2025 Age: From 0 To 4 Total Minutes: 132 Time In: 10:21 AM Time Out: 12:33 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during an Administrative Action Follow-Up Visit. The last annual compliance visit was conducted on April 9, 2025. The center had a compliance history of 78% prior to today’s visit. The following was monitored using the April 2025 Center Item Number Listing: supervision of children; discipline, nurture, or care of children, staff/child ratio, group size, licensed capacity, permit restriction, CPR training, First Aid training, medications and criminal record check requirements regarding pre-service and five-year reassessments in accordance with G.S. 110-90.2(b). The Written Warning administrative action was observed posted by the front door. Upon arrival I was greeted by Ms. N. Baskins, Assistant Director, and I explained the purpose of the visit. Ms. A. Nicholson, Administrator, was present today and accompanied me on the walk through. She stated Ms. A. Gaddy, Director, was offsite attending a Childcare Network Director’s training. Spaces 1, 3, 5, 6, 8, and 9 were not currently being used. In Space 2 for infant care I observed safe sleep checks documented as required and all required information was posted. One (1) infant was present and was observed crawling and exploring the classroom. I observed a soda and chips on the counter. The teacher stated they were hers and she knew she should put them in the closet and not eat in front of children. The food and soda were removed from the classroom during the visit. Bottles were dated and labeled. I observed toddlers in Space 4 preparing for lunch. Some children were observed sitting at the table while others washed their hands for lunch. The lead teacher read a book with children while they waited for lunch to be delivered. Children in Space 7 were observed eating lunch. Lunch met nutrition requirements. One (1) child brought his lunch from home and had a nutrition opt out form completed. I monitored the head count sheet and it was explained that one (1) NC Pre-K child from building #97A was present in Space 7 on 10/6/25 from 7:40 am – 10:40 am. Ms. Nicholson stated that the child did not have medical information completed for NC Pre-K and was sent to Space 7. I explained that children enrolled in NC Pre-K could not be moved to private pre-k classrooms. Adequate supervision was observed and staff/child ratio was maintained throughout the visit. Teachers were observed engaged with children. It was reported no medications were onsite and no children required emergency medications for chronic conditions. One (1) new employee was hired since the last visit conducted on 8/27/25. The employee had a provisional CBC qualification letter valid through 11/6/25. I reminded Ms. Nicholson and Ms. Baskins that the employee could not supervise children alone until the CBC qualification letter was received. The center roster was reviewed in the ABCMS criminal background portal. The roster was incomplete. Violation Number Comment Rule 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A teacher's chips and cup of soda were observed sitting on the counter in Space 2. .0901(i) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The employee roster was not completed in the ABCMS portal. G.S. 110-90.2 & .2703(r) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Tuesday, October 21, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to jennifer.stansfield@dhhs.nc.gov. Emailed compliance letters must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/General Comments: - Information regarding the ABCMS roster was included in the annual compliance visit summary on 4/9/25. The expectation was that the roster would be completed during the next monitoring visit. - Revised policies and procedures for the corrective action plan were approved on 10/3/25. The staff meeting to review new policies and procedures is scheduled for 10/14/25. The agenda and roster should be emailed after the meeting and new policies and procedures should be implemented immediately. During the next administrative action follow up visit I will verify policies and procedures are followed. The administrative action should remain posted until the closure letter is received. - Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within 12 months based on the pathway chosen. A Pathways discussion will be completed during the next administrative action follow-up visit. Thank you for your time today. Please contact me with questions and concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 0725-028L Visit Date: 7/8/2025 Number Present: 20 Completed Date: 7/8/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 02:00 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The concerns were related to incident reports. It was reported that a three year old child was injured on 6/27/25 and the parent was not provided an incident report for the injury. I discussed the concern with Ms. Lisa Rynkewicz, Director. Ms. Rynkewicz began employment on 7/7/25. I reviewed the incident log and observed that incident reports were last logged in April 2025. There were completed incident reports on the director’s desk for May but nothing for 6/27/25. I spoke with the three year old teacher and she stated she recalled a child falling and scraping her leg. She stated she did not complete an incident report but discussed the fall the parent at pick up. I explained that anytime a child was injured on site a report should be completed for parents to sign and the incident should be logged on the incident log. The concern that incident reports were not completed was confirmed. Space 5 was participating in outdoor play during the visit. I observed the teacher bent over a child pointing her finger at him and using a harsh tone telling him to listen. I walked to the teacher and asked what was happening and she stated she had told the child four times not to hit his classmates, and he was not listening. I explained that her tone was inappropriate and if she felt herself becoming frustrated she should call administration on her walkie to take a break. The following violations from the visit conducted on 6/24/25 were confirmed corrected today. Item #886 regarding the temperature in the infant room. The air conditioning was repaired and the classrooms were set at the correct temperature. The following violations were repeat violations today: Item #1041 regarding a completed criminal background check. Item #1757 regarding a CBC qualification letter on file. During the visit conducted on 6/24/25 the teacher who was present in the infant room today did not have a Criminal Background Qualification letter on file and was in process of obtaining the letter. During that visit the previous director and Ms. Jordyn Youse, Childcare Network Compliance Specialist, were informed that Ms. Breyonna Washington was not allowed back onsite until she had a current qualification letter. The information was also included in the visit summary signed by the previous director. Ms. Washington still did not have a DCDEE qualification letter and when I reviewed her in ABCMS it indicated her qualification was still in process. Ms. Washington stated she provided the previous director with the form needed for out of state verification and that she was told she could work since she provided the notarized statement. I explained that the notarized statement should be sent the CBC Unit and that she would not be allowed to work until she received a qualification letter. I showed her an example of a qualification letter. I also reviewed with her the requirements of a provisional qualification if she received that until her out of state background cleared. Ms. Washington left during the visit today. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed for a three year old child who was injured on 6/27/25. .0802 (e) 853 Incident logs were not completed and maintained as required. The incident log did not include incident reports that were completed in May 2025. The last entry on the log was for April 2025. .0802(g)(1-6) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. I observed a teacher bent over a child pointing her finger at him and using a harsh tone telling him to listen. G.S. 110-91(10) 1041 Prior to employment a Criminal Background Check was not completed. A new employee, B. Washington, who was onsite today did not have a criminal background check completed. Repeat violation. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A new employee, B. Washington, did not have a qualification letter on file. She was onsite today caring for children. Repeat violation. G.S. 110-90.2(b) & (d) & .2703(e) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, July 22, 2025 to the email address listed below. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: - All employees must have a criminal background check completed prior to employment. The letter must be on site for review. The CBC qualification is valid for 5 years and must be renewed prior to the expiration. - Incident reports should be completed anytime children are injured onsite. If the injury required medical treatment the incident report should be sent to the consultant within 7 calendar days. All incident reports should be stored in children’s files and logged on the center’s incident log. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 0725-028L Visit Date: 7/8/2025 Number Present: 20 Completed Date: 7/8/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 02:00 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The concerns were related to incident reports. It was reported that a three year old child was injured on 6/27/25 and the parent was not provided an incident report for the injury. I discussed the concern with Ms. Lisa Rynkewicz, Director. Ms. Rynkewicz began employment on 7/7/25. I reviewed the incident log and observed that incident reports were last logged in April 2025. There were completed incident reports on the director’s desk for May but nothing for 6/27/25. I spoke with the three year old teacher and she stated she recalled a child falling and scraping her leg. She stated she did not complete an incident report but discussed the fall the parent at pick up. I explained that anytime a child was injured on site a report should be completed for parents to sign and the incident should be logged on the incident log. The concern that incident reports were not completed was confirmed. Space 5 was participating in outdoor play during the visit. I observed the teacher bent over a child pointing her finger at him and using a harsh tone telling him to listen. I walked to the teacher and asked what was happening and she stated she had told the child four times not to hit his classmates, and he was not listening. I explained that her tone was inappropriate and if she felt herself becoming frustrated she should call administration on her walkie to take a break. The following violations from the visit conducted on 6/24/25 were confirmed corrected today. Item #886 regarding the temperature in the infant room. The air conditioning was repaired and the classrooms were set at the correct temperature. The following violations were repeat violations today: Item #1041 regarding a completed criminal background check. Item #1757 regarding a CBC qualification letter on file. During the visit conducted on 6/24/25 the teacher who was present in the infant room today did not have a Criminal Background Qualification letter on file and was in process of obtaining the letter. During that visit the previous director and Ms. Jordyn Youse, Childcare Network Compliance Specialist, were informed that Ms. Breyonna Washington was not allowed back onsite until she had a current qualification letter. The information was also included in the visit summary signed by the previous director. Ms. Washington still did not have a DCDEE qualification letter and when I reviewed her in ABCMS it indicated her qualification was still in process. Ms. Washington stated she provided the previous director with the form needed for out of state verification and that she was told she could work since she provided the notarized statement. I explained that the notarized statement should be sent the CBC Unit and that she would not be allowed to work until she received a qualification letter. I showed her an example of a qualification letter. I also reviewed with her the requirements of a provisional qualification if she received that until her out of state background cleared. Ms. Washington left during the visit today. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed for a three year old child who was injured on 6/27/25. .0802 (e) 853 Incident logs were not completed and maintained as required. The incident log did not include incident reports that were completed in May 2025. The last entry on the log was for April 2025. .0802(g)(1-6) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. I observed a teacher bent over a child pointing her finger at him and using a harsh tone telling him to listen. G.S. 110-91(10) 1041 Prior to employment a Criminal Background Check was not completed. A new employee, B. Washington, who was onsite today did not have a criminal background check completed. Repeat violation. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A new employee, B. Washington, did not have a qualification letter on file. She was onsite today caring for children. Repeat violation. G.S. 110-90.2(b) & (d) & .2703(e) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, July 22, 2025 to the email address listed below. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: - All employees must have a criminal background check completed prior to employment. The letter must be on site for review. The CBC qualification is valid for 5 years and must be renewed prior to the expiration. - Incident reports should be completed anytime children are injured onsite. If the injury required medical treatment the incident report should be sent to the consultant within 7 calendar days. All incident reports should be stored in children’s files and logged on the center’s incident log. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 0625-056L Visit Date: 6/24/2025 Number Present: 24 Completed Date: 6/24/2025 Age: From 0 To 5 Total Minutes: 118 Time In: 01:02 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced follow-up visit was to verify compliance with violations cited during a complaint visit conducted on 6/10/25 when supervision was cited. Upon arrival I was greeted by Ms. Jordyn Youse, Childcare Network Compliance Specialist, and explained the purpose of the visit. She stated Ms. Latarsha Vann, Director, was onsite. Ms. Vann met with a perspective parent while Ms. Youse accompanied me on the walkthrough. Children were observed resting in Spaces 5 and 4. Spaces 7, 6, 3, and 1 were not being used. The air conditioning in Space 2 for infant care was not working and the classroom temperature measured 78 degrees. It was explained that Ms. Vann arrived at the facility at 9:00 am and at 9:30 am lowered the thermostat that controlled Space 1 and 2. Ms. Vann called parents for pick up 10:30 am and one (1) infant was still present. I observed the door to the adjoining classroom open and the infant playing on the floor with a teacher in Space 2 in front of the opened door. The air conditioning was working in Space 3. The one (1) remaining infant was picked up during the visit at 1:45 pm. One (1) new employee’s paperwork was reviewed. She had a medical report, TB test, and Prevention of Shaken Baby and Abusive Head Trauma policy signed. She did not have a CBC qualification letter in her file. I looked her up in the ABCMS portal and Ms. Breyonna Washington did not have a qualification letter. She needed to send information regarding out of state residency to receive the determination letter. Ms. Washington completed the paperwork today. She may not be onsite until she receives her qualification. The following violations were verified corrected today: Item #303 regarding supervision. All children were observed adequately supervised. Item #721 regarding materials in good repair. The latches on the gates were replaced and closed properly. Item # 1874 was corrected during the visit conducted on 6/10/25. Three (3) violations were cited today. Violation Number Comment Rule 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The air conditioning was not working properly in Space 2 for infants. The temperature in the room was 78 degrees. .0606(a)(5) 1041 Prior to employment a Criminal Background Check was not completed. A new employee, B. Washington, who was onsite today did not have a criminal background check completed. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A new employee, B. Washington, did not have a qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Tuesday, July 8, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to jennifer.stansfield@dhhs.nc.gov. and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/General Comments: - The infant classrooms, Spaces 1 & 2 may not open until the air conditioning is repaired. - We discussed that it would have been okay to move the infant to the empty adjacent classroom today as it was considered an emergency situation due to the extreme heat outside and the rising temperature in the infant classroom. I explained that the child’s crib and age appropriate materials could have been moved into Space 3 until the parent was able to pick up. - I recommend asking candidates for hire to bring all pre-employment paperwork to interviews for verification if possible. If the candidate does not have pre-employment paperwork completed at the time of interview, I recommend verifying the paperwork is completed once the director receives the “go ahead” from HR to start a new employee. I recommend asking the candidate to bring all paperwork submitted to HR to their first day of employment. Thank you for your time today. Please contact me with any questions at Jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 0625-056L Visit Date: 6/24/2025 Number Present: 24 Completed Date: 6/24/2025 Age: From 0 To 5 Total Minutes: 118 Time In: 01:02 PM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced follow-up visit was to verify compliance with violations cited during a complaint visit conducted on 6/10/25 when supervision was cited. Upon arrival I was greeted by Ms. Jordyn Youse, Childcare Network Compliance Specialist, and explained the purpose of the visit. She stated Ms. Latarsha Vann, Director, was onsite. Ms. Vann met with a perspective parent while Ms. Youse accompanied me on the walkthrough. Children were observed resting in Spaces 5 and 4. Spaces 7, 6, 3, and 1 were not being used. The air conditioning in Space 2 for infant care was not working and the classroom temperature measured 78 degrees. It was explained that Ms. Vann arrived at the facility at 9:00 am and at 9:30 am lowered the thermostat that controlled Space 1 and 2. Ms. Vann called parents for pick up 10:30 am and one (1) infant was still present. I observed the door to the adjoining classroom open and the infant playing on the floor with a teacher in Space 2 in front of the opened door. The air conditioning was working in Space 3. The one (1) remaining infant was picked up during the visit at 1:45 pm. One (1) new employee’s paperwork was reviewed. She had a medical report, TB test, and Prevention of Shaken Baby and Abusive Head Trauma policy signed. She did not have a CBC qualification letter in her file. I looked her up in the ABCMS portal and Ms. Breyonna Washington did not have a qualification letter. She needed to send information regarding out of state residency to receive the determination letter. Ms. Washington completed the paperwork today. She may not be onsite until she receives her qualification. The following violations were verified corrected today: Item #303 regarding supervision. All children were observed adequately supervised. Item #721 regarding materials in good repair. The latches on the gates were replaced and closed properly. Item # 1874 was corrected during the visit conducted on 6/10/25. Three (3) violations were cited today. Violation Number Comment Rule 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The air conditioning was not working properly in Space 2 for infants. The temperature in the room was 78 degrees. .0606(a)(5) 1041 Prior to employment a Criminal Background Check was not completed. A new employee, B. Washington, who was onsite today did not have a criminal background check completed. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. A new employee, B. Washington, did not have a qualification letter on file. G.S. 110-90.2(b) & (d) & .2703(e) Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Tuesday, July 8, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to jennifer.stansfield@dhhs.nc.gov. and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/General Comments: - The infant classrooms, Spaces 1 & 2 may not open until the air conditioning is repaired. - We discussed that it would have been okay to move the infant to the empty adjacent classroom today as it was considered an emergency situation due to the extreme heat outside and the rising temperature in the infant classroom. I explained that the child’s crib and age appropriate materials could have been moved into Space 3 until the parent was able to pick up. - I recommend asking candidates for hire to bring all pre-employment paperwork to interviews for verification if possible. If the candidate does not have pre-employment paperwork completed at the time of interview, I recommend verifying the paperwork is completed once the director receives the “go ahead” from HR to start a new employee. I recommend asking the candidate to bring all paperwork submitted to HR to their first day of employment. Thank you for your time today. Please contact me with any questions at Jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 0625-056L Visit Date: 6/10/2025 Number Present: 31 Completed Date: 6/10/2025 Age: From 0 To 5 Total Minutes: 269 Time In: 10:46 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The concerns were related to supervision. On 6/5/25 the facility self-reported an incident that occurred on 6/4/25 when a three (3) year old child left the 2’s/3’s playground and was found in the courtyard of the facility by the assistant director who was assisting in Space 3. The incident was discussed with Ms. Latarsha Vann, Director, today. One (1) additional employee was interviewed. The following was reported: On 6/4/25 the three (3) year old teacher took seven (7) children to the playground. The center’s policy is to request assistance from administrators during transitions. The teacher did not request assistance, and the administrators were unaware the classroom was on the playground. While on the playground it was reported the teacher was playing Simon Says with children and was unaware one (1) child left the playground. The child had to open one (1) gate to leave the playground that led to a walkway outside of Spaces 6 and 7 and then open another gate that led to the enclosed courtyard. The child walked around the toddler playground located within the courtyard and was found on the sidewalk outside of Space 3 and retrieved by the assistant director. The director was informed of the incident, and she went to the playground. As she was walking towards the playground she was met by the teacher walking the class back from the playground. The teacher asked Ms. Vann if she knew where the child was as she could not find her on the playground. It was reported that the child was unsupervised for approximately five (5) minutes before she was found. I monitored the playground today and asked Ms. Vann and another teacher to show me where staff were positioned the day the incident occurred. It was reported that the teacher was standing facing the equipment with her back to the gate. She also stated she was walking around while she played Simon Says with children. The concern regarding adequate supervision was confirmed based on interviews, observations, and the self-report on 6/5/25. I observed some barriers on the 2’s/3’s playground that could potentially lead to supervision concerns. The playground was L-shaped and there were multiple large trees throughout creating blind spots for teachers. I recommended assigning positions on the playground to provide adequate supervision, especially when only one (1) teacher was supervising. Staff should be able to see or hear children at all times and render immediate assistance if needed. I recommend staff position themselves near the swings facing the interior of the playground if they are alone. At that position staff would be able to see the entire playground and the gate. Staff should not be stationary when supervising but continue to walk around to ensure children are not hidden from view behind trees and equipment. Staff should also conduct head counts of children. Ms. Vann stated the policy is to document head counts every fifteen (15) minutes. I observed the two (2) gates that were opened by the child to be in good repair and working properly. However, when monitoring the exterior spaces, I observed a gate leading the parking lot located directly off Woodlawn Road that did not latch properly. I was able to push the gate open without lifting the latch. The gate was not installed properly and/or over time was not operating as intended. I recommend daily playground checks to include all gates to ensure each was working properly and secured. There were twelve (12) gates located on the property. It was reported that three (3) year old children were transitioned to Space 4 from Space 5 on 6/4/25. I requested head count sheets and attendance from 6/4/25 for Space 4. Head count sheets were not completed for children transitioned to Space 4 and there was no attendance documented for Space 4. All children remained on the attendance/transition sheet for Space 5. I reviewed head count sheets and attendance from 6/4/25 for Space 5. The head count sheet was not completed as required. It was unclear if head counts were conducted. I also observed that transitions were not documented on that day. Ms. Vann stated the facility used CN Moments application as well as paper copies to record attendance, arrival/departure times, transitions, head counts, and daily reports. We reviewed CN Moments from 6/4/25 and there was nothing entered for Space 4. I recommend coaching each staff member on documentation on paper as well as CN Moments. Staff should sign themselves in to each classroom to provide a clear picture of who was supervising children and during what times. I recommend administration check head count sheets and attendance for accuracy and completeness periodically throughout the day. Each classroom should have individual attendance/arrival and departure times documented. If children are combined during the first hour of the operating day they should be signed out of that classroom when they transition to their assigned space and signed in to their new classroom. It was reported that walkies were used by staff to communicate with administrators for assistance with transitions. It was reported that on 6/4/25 walkies were not distributed. However, there were phones in each classroom to call for assistance. Walkies were not distributed in classrooms during today’s visit. I recommend that staff who open the building deliver walkies to classrooms prior to children arriving. One (1) new employee file was reviewed today. Her hire date was documented as 5/20/25 and Ms. Vann stated she began working in the classroom 5/22/25. The shaken baby and abusive head trauma policy was signed 6/3/25. She had a current CBC qualifying letter and required health forms were on file. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On 6/4/25 a three (3) year old child left the playground and was found unsupervised in the courtyard of the facility by the assistant director. The teacher responsible for the child was unaware of where the child was for approximately five (5) minutes. .1801(a)(1-5) 721 All equipment and furnishings were not in good repair. The gate leading the parking lot located directly off Woodlawn Road did not latch properly. The gate was able to be pulled open without lifting the latch. The gate was not installed properly and/or over time was not operating as intended. G.S. 110-91(6); .0601(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. An new employee who began working with children on 5/23/25 had a policy signed and dated 6/3/25. .0608(d)(1-4) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, June 24, 2025 to the email address listed below. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: - Courtney Woodyard and Amanda Mubichi, Childcare Network Quality Assurance Specialists were present during today’s visit. - I emailed sample sanitation and licensing checklists for staff to use in the classroom. The checklists are not required but are meant to assist with compliance and accountability. Ms. Vann can edit the checklists to meet the needs of her facility. - Technical assistance recommendations were documented in the section above to include daily playground gate checks, periodic monitoring of head count sheets by administration, assigning positions on playgrounds. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0606 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 0525-216L Visit Date: 5/27/2025 Number Present: 37 Completed Date: 5/27/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 11:50 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The concerns were related to sanitation requirements, staff files, and discipline. Supervision, adequate and approved space, new staff requirements, posted license and license restrictions were monitored in addition to the concerns outlined in the complaint. Upon arrival I was greeted by Ms. Latarsha Vann, Director, and I explained the purpose of the visit. I discussed the concerns with Ms. Vann in her office. I interviewed four (4) staff members, conducted a walk through of the facility and observed live video footage of classrooms. Work is still being completed in Space 7. During the last visit, children from Space 7 were moved to Space 6. Ms. Vann reported today that children were now using Space 5 until all work was completed in Space 7. Ms. Vann stated that in April a toilet in one of the restrooms between Spaces 6 and 7 had overflowed due to infant wipes being flushed. She stated the water was cleaned up and the floor was immediately dried. She stated the restroom was closed until plumbers were able to snake the line. She stated the restroom was closed for two (2) days. A secondary restroom was available between Spaces 6 and 7 while repairs were completed. I was able to access Space 6 today and observed the toilets working properly and I did not observe water damage on the floors. I observed a plastic sheet with a warning sign blocking the outside hallway between Spaces 8 & 9. Ms. Vann stated Mr. T. Watson from Mecklenburg County Environmental Health visited the facility on Friday, May 23, 2025 to address concerns sent to his office regarding lead paint remediation. Ms. Vann stated Mr. Watson approved of the remediation process he observed. The concerns regarding sanitation requirements were unconfirmed. No new staff had been hired since the annual compliance visit conducted on 4/9/25. New staff paperwork was reviewed during that visit. Concerns regarding new staff files was unconfirmed. During staff interviews it was reported that a staff member in Space 5 was observed on occasion grabbing children by the arm and/or wrist and pulling them to get in line or go outside. It was reported that the teacher appeared to be frustrated when grabbing and pulling a child. It was also reported that a child in Space 5 repeatedly threw toys and objects and hit other children and staff. It was reported that teachers wrapped their arms around the child to prevent him from injuring himself or others. The concern regarding discipline was confirmed based on the report that a teacher was observed grabbing and pulling children’s arms/wrists when frustrated. All classrooms met staff/child ratio today and adequate supervision was observed. Children in Space 5 were observed napping and three (3) children had blankets covering their heads while they slept. I removed the blankets from their heads and faces. A sound machine was being used in Space 5 as well. The sound machine’s volume was too high. I was standing across a table from the teacher and she was unable to hear my question. I asked her to turn it down and to keep the volume no higher than level 2. I talked to the teacher about walking around the space while children slept to ensure safe sleeping conditions. I also explained that if the volume was too high on the sound machine she would not be able to hear if a child was in distress. Two (2) violations were cited today. Violation Number Comment Rule 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. It was reported that a staff member in Space 5 was observed on occasion grabbing children by the arm and/or wrist and pulling them to get in line or go outside. It was reported that the teacher appeared to be frustrated when grabbing and pulling a child. .1803(a)(1) 1954 A caregiver placed something over the face of a child during rest time. Three (3) children in Space 5 for children ages 3 and 4 years old had blankets covering their heads while they slept. 10A NCAC 09 .0606(i) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, June 10, 2025 to the email address listed below. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: - Staff should never pull or grab children by the arm. The risk of Nursemaid Elbow is common in young children when they are pulled by their arms or wrists. To prevent nursemaid's elbow, avoid pulling or swinging a child by their arms or hands. Instead, lift the child by grasping their torso under the armpits. Be mindful of pulling or jerking on a child's arm, and use verbal cues instead. - I recommended limiting the number of children allowed in each center to assist with classroom management. I also discussed making centers intentional and adding new materials to reflect the theme or lesson plan. - I recommended staff training courses from Child Care Resources Inc regarding challenging behaviors. There were four (4) courses regarding challenging behaviors under Social & Emotional Development offered in June 2025. Thank you for your time today. Please contact me with questions or concerns at Jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 4/30/2025 Number Present: 44 Completed Date: 4/30/2025 Age: From 0 To 5 Total Minutes: 271 Time In: 10:44 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance follow-up visit to verify correction of violations cited during the annual compliance visit conducted on 4/9/25 when twenty (20) violations were cited. Upon arrival I was greeted by Ms. Latarsha Vann, Director, and I explained the purpose of the visit. Ms. Vann accompanied me on the walk through. In Space 2 for infant care there were four (4) infants present. It was explained that infants were placed at the facility from another Childcare Network. Three (3) children arrived today and one (1) began care on Monday, 4/28/25. A file was not provided for any of the children present. Staff did not know the ages of infants in care and emergency medical information was not onsite. It was reported that parent contact information was gathered at drop off. Cribs were not labeled and feeding schedules were not completed and posted. A diaper cream was observed stored on a shelf 5 feet off the ground. There was no permission form for the cream. Ms. Amber Hensley, Regional Director, was contacted and paperwork for each child was delivered to the facility during the visit. Children were moved from Space 7 to Space 6 while work was being completed on the ceiling of Space 7. The work was anticipated to be completed by 5/5/25. All classrooms providing care for children were monitored. Staff/child ratio was observed meeting requirements and adequate supervision was observed. The following violations were observed corrected: Item #533 regarding labeled infant bottles. Infant bottles were dated and labeled. Item #620 regarding walls and ceilings in good condition. The walls were observed in good repair. Item #714 regarding openings on the playground not less than 3 ½ inches or greater than 9 inches. The gate at the rear of the playground had a bungy cord that was supposed to prevent the gate from opening. The way the bungy cord was attached did not prevent the gate from opening. The gate opened completely creating an opening greater than 9 inches. Item #828 regarding the air conditioning units inaccessible. The gate was locked to the air conditioning units. Item 841 regarding medication storage. All diaper creams were observed stored correctly. Item #887 regarding safe sleep checks. Safe sleep checks were documented as required. Item #1034 regarding staff health questionnaires. The health questionnaire was completed 4/11/25. Item #1035 regarding staff emergency information. The emergency information was completed 4/11/25. Item #1044 regarding expired CBC qualification letter. The individual was not onsite and the director stated she did not anticipate her coming back to work. She also stated until the letter was received she was not allowed to work. Item #1048 regarding First Aid training. The individual was not onsite and the director stated she did not anticipate her coming back to work. She also stated until the training was received she was not allowed to work. Item #1049 regarding CPR training. The individual was not onsite and the director stated she did not anticipate her coming back to work. She also stated until the training was received she was not allowed to work. Item #1052 regarding on-going training hours. One (1) employee was no longer employed at the facility and the other employee had documentation of college coursework. Item #1065 regarding SIDS training for staff supervising infants. All staff working in the infant room had current SIDS training. Item #1124 regarding child emergency identifying information. The facility no longer offers transportation. Item #1320 regarding child medical assessments. All required medical assessments were on file. Item #1323 regarding child immunization records. All required immunization records were on file. Item #1874 regarding staff acknowledgment of Prevention of Shaken Baby and Abusive Head Trauma policy. The policy was signed and observed in the file. Item #1896 regarding playground safety training. The director’s training was observed in the file. Item #1914 regarding individual listed on the EMC not onsite. All individuals listed on the EMC were onsite. Item #1329 regarding child application containing all required information. Applications were complete from the AC visit. Six (6) violations were cited today and each was corrected during the visit. Violation Number Comment Rule 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. Four (4) infants were enrolled in Space 2. Cribs were not labeled. 15A NCAC 18A .2821(b) & (c) 847 Parent's medication authorization did not include required information. Authorization for an infant diaper cream was not onsite. 10A NCAC 09 .0803(4)(6-9) 1309 The information contained in the application was not accessible to caregiving staff during the time children were in care. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, did not information for caregiving staff. .0801 (d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, did not have emergency medical care information on file at the center. .0802(c) 1319 Medical authorizations were not accessible to staff. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, did not have medical authorizations accessible to staff. .0802(d) 1328 Children's records were not made available for review. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, had no information on file for review. G.S. 110-91(9) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Wednesday, May 14, 2025 to the email address listed below. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. General Comments/Technical Assistance: - Whenever staff or children are moved from one location to another, their file should follow them immediately. All staff should have information about a child to provide a safe and healthy environment. Thank you for your time today. Please contact me at jennifer.stansfield@dhhs.nc.gov or 704-956-1648 with questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 4/30/2025 Number Present: 44 Completed Date: 4/30/2025 Age: From 0 To 5 Total Minutes: 271 Time In: 10:44 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance follow-up visit to verify correction of violations cited during the annual compliance visit conducted on 4/9/25 when twenty (20) violations were cited. Upon arrival I was greeted by Ms. Latarsha Vann, Director, and I explained the purpose of the visit. Ms. Vann accompanied me on the walk through. In Space 2 for infant care there were four (4) infants present. It was explained that infants were placed at the facility from another Childcare Network. Three (3) children arrived today and one (1) began care on Monday, 4/28/25. A file was not provided for any of the children present. Staff did not know the ages of infants in care and emergency medical information was not onsite. It was reported that parent contact information was gathered at drop off. Cribs were not labeled and feeding schedules were not completed and posted. A diaper cream was observed stored on a shelf 5 feet off the ground. There was no permission form for the cream. Ms. Amber Hensley, Regional Director, was contacted and paperwork for each child was delivered to the facility during the visit. Children were moved from Space 7 to Space 6 while work was being completed on the ceiling of Space 7. The work was anticipated to be completed by 5/5/25. All classrooms providing care for children were monitored. Staff/child ratio was observed meeting requirements and adequate supervision was observed. The following violations were observed corrected: Item #533 regarding labeled infant bottles. Infant bottles were dated and labeled. Item #620 regarding walls and ceilings in good condition. The walls were observed in good repair. Item #714 regarding openings on the playground not less than 3 ½ inches or greater than 9 inches. The gate at the rear of the playground had a bungy cord that was supposed to prevent the gate from opening. The way the bungy cord was attached did not prevent the gate from opening. The gate opened completely creating an opening greater than 9 inches. Item #828 regarding the air conditioning units inaccessible. The gate was locked to the air conditioning units. Item 841 regarding medication storage. All diaper creams were observed stored correctly. Item #887 regarding safe sleep checks. Safe sleep checks were documented as required. Item #1034 regarding staff health questionnaires. The health questionnaire was completed 4/11/25. Item #1035 regarding staff emergency information. The emergency information was completed 4/11/25. Item #1044 regarding expired CBC qualification letter. The individual was not onsite and the director stated she did not anticipate her coming back to work. She also stated until the letter was received she was not allowed to work. Item #1048 regarding First Aid training. The individual was not onsite and the director stated she did not anticipate her coming back to work. She also stated until the training was received she was not allowed to work. Item #1049 regarding CPR training. The individual was not onsite and the director stated she did not anticipate her coming back to work. She also stated until the training was received she was not allowed to work. Item #1052 regarding on-going training hours. One (1) employee was no longer employed at the facility and the other employee had documentation of college coursework. Item #1065 regarding SIDS training for staff supervising infants. All staff working in the infant room had current SIDS training. Item #1124 regarding child emergency identifying information. The facility no longer offers transportation. Item #1320 regarding child medical assessments. All required medical assessments were on file. Item #1323 regarding child immunization records. All required immunization records were on file. Item #1874 regarding staff acknowledgment of Prevention of Shaken Baby and Abusive Head Trauma policy. The policy was signed and observed in the file. Item #1896 regarding playground safety training. The director’s training was observed in the file. Item #1914 regarding individual listed on the EMC not onsite. All individuals listed on the EMC were onsite. Item #1329 regarding child application containing all required information. Applications were complete from the AC visit. Six (6) violations were cited today and each was corrected during the visit. Violation Number Comment Rule 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. Four (4) infants were enrolled in Space 2. Cribs were not labeled. 15A NCAC 18A .2821(b) & (c) 847 Parent's medication authorization did not include required information. Authorization for an infant diaper cream was not onsite. 10A NCAC 09 .0803(4)(6-9) 1309 The information contained in the application was not accessible to caregiving staff during the time children were in care. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, did not information for caregiving staff. .0801 (d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, did not have emergency medical care information on file at the center. .0802(c) 1319 Medical authorizations were not accessible to staff. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, did not have medical authorizations accessible to staff. .0802(d) 1328 Children's records were not made available for review. Three (3) infants transferred from another location today and one (1) infant transferred from another location on Monday, 4/28/25, had no information on file for review. G.S. 110-91(9) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Wednesday, May 14, 2025 to the email address listed below. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. General Comments/Technical Assistance: - Whenever staff or children are moved from one location to another, their file should follow them immediately. All staff should have information about a child to provide a safe and healthy environment. Thank you for your time today. Please contact me at jennifer.stansfield@dhhs.nc.gov or 704-956-1648 with questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 4/9/2025 Number Present: 44 Completed Date: 4/9/2025 Age: From 0 To 5 Total Minutes: 260 Time In: 10:10 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit including compliance with requirements located in Child Care Rule Section .3000 in space #9, where children participating in the NC Pre-K program were cared for. The facility was currently operating with a Five Star Permit issued 10/31/24. The program earned 7 points in the education component, 6 points in the program standards component, and 1 quality point for a staff’s benefits package and infrastructure of parent involvement. The facility had an eighteen (18) month compliance history score of 81% prior to today’s visit. The November 2024 Center Item Number Listing and the May 2024 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I was greeted by Ms. Chaquita McNair, Admin Training Specialist, and I explained the purpose of the visit. She stated Ms. Latarsha Vann, Director, was offsite at a training. Ms. Jordyn Youse, Compliance Specialist, arrived shortly after me. Ms. McNair accompanied me on the walkthrough. I also monitored compliance for violations cited during the complaint visit conducted on 3/26/25. Four (4) classrooms were monitored including one (1) NC Pre-K classroom. In the room for infant care I observed three (3) infants and two (2) toddlers present with one (1) teacher. The teacher was observed preparing a bottle and holding an infant. Children were observed crawling and exploring the classroom. Materials were observed accessible to children. Each child had an assigned crib. The teacher stated the two (2) toddlers were moved from Space 3 to her room due to staff absences. She stated a cot would be provided for each child at naptime. I monitored safe sleep checks. The teacher stated no one had slept today. I monitored previous safe sleep checks and observed a teacher marked an infant was placed on her tummy for sleep. The teacher stated the person who completed the check was a floater and relieved her for break on 4/8/25. I monitored the floaters file for SIDS training. She did not have training. I recommended all teachers including floaters get SIDS training due to high absenteeism to ensure a trained employee was always present in the infant room. Bottles were observed labeled and one (1) set of bottles was not dated. The teacher stated parents were asked to label and date bottles. I explained bottles should be checked and if they were missing information teachers should and could label and date bottles. Toddlers were observed participating in a large group story and art activity at the table. Preschool children were observed outside and eating lunch. Lunch met nutrition requirements and substitutions were made to the menu prior to serving. Children in NC Pre-K were observed on the playground. I was informed today that the lead teacher separated employment on 3/27/25. A qualified assistant teacher was present and a floater was assigned to the classroom in the lead teacher's absence. It was explained to me that the facility was currently searching for a new lead teacher. The outdoor learning environments were monitored. Transportation requirements were reviewed. Two (2) children were reported as being transported for NC Pre-K in Space 9. One (1) child did not have emergency identifying information attached to his emergency information. It was reported that the bus did not run 4/8/25 and the morning of 4/9/25 due to the bus driver being absent. Ms. Youse did not know the alternate plan for when a driver was absent. A sampling of children’s files were monitored for completed health assessments and developmental screenings as well as child care requirements. Fire and emergency drills were completed and documented as required. Playground inspections were completed. The playground inspection for March 2025 was completed by Ms. Vann. Ms. Vann did not have documentation of playground safety training in her file. The last sanitation inspection was completed on 3/18/25 and received a disapproved rating. Ms. Youse spoke with Mecklenburg County Environmental Health today and scheduled a reinspection. The last fire inspection was completed on 2/26/25. The Secretary of State website was reviewed today and Child Development Schools North Carolina, LLC, owner of the facility, was listed current-active. The following violation(s) were verified corrected from the visit conducted on 3/26/24: Item #303 regarding supervision Item #325 regarding staff/child interaction Item #840 regarding hazardous product storage Item #886 regarding the temperature in the infant room Item #892 regarding a posted safe sleep policy Item #897 regarding a safe sleep waiver Item #1756 regarding enhanced staff/child ratio Item #1775 regarding NC Pre-K staff/child ratio The following violation was cited again: Item #887 regarding safe sleep checks Twenty (20) violations were cited today including one (1) repeat violation. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One (1) set of bottles were not dated. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Paint on an exterior wall of Space 9 and paint on the walls in the gym were peeling. 15A NCAC 18A .2825(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate on the preschool playground used by lawn maintenance had a gap between 3 1/2 and 9 inches posing an entrapment concern. .0605(g) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The gate was unlocked to air conditioning units located next to the infant playground and along the sidewalk outside Spaces 2, 3, and 4. .0604 (m) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper creams were stored underneath the changing table in Space 3 in an unlocked cabinet. 15A NCAC 18A .2820(d) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A safe sleep check completed on 4/8/25 indicated an infant was placed in the crib on her stomach. Repeat violation .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) employee hired 4/1/25 did not have a health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) employee hired 4/1/25 did not have emergency information on file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee's CBC letter expired 3/23/25. She was not onsite on 4/8/25 or today, but was onsite Monday, 4/7/25. G.S. 110-90.2(b) & .2703(n)&(o) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee who provides transportation did not have First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee who provides transportation had a CPR certificate on file but no card from an approved training organization. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two (2) employees were required to complete 20 hours of ongoing training annually. There was no training available for review. .1103(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A provider who relieved an infant teacher for lunch did not have SIDS training. .1102(f) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One (1) child who was transported for NC Pre-K did not have a photograph attached to the emergency information. 10A NCAC 09 .1003(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Two (2) children did not have medical assessment on file. GS 110-91(1);.0302(d)(2); .0304(g) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two (2) children did not have immunization records on file. 10A NCAC 09 .0302(d)(2) 1329 Application for enrollment did not include all required information. Four (4) child applications were not fully completed. Questions on the application were left blank. .0801(a)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) employee hired 4/1/25 did not have a signed copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma on file. The teacher was working with toddlers today. .0608(d)(1-4) 1896 At least one staff member counted to comply with the rule did not complete the training in playground safety within six months of employment date. The individual who completed and signed the March playground check did not have a playground safety training certificate on file. .1102(e ) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two (2) individuals listed on the posted EMC plan were not onsite today. .0802(b)(1-2) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Wednesday, April 23, 2025 to the email address listed below. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Current “Frequently Asked Questions” can be found at the bottom of the information page. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The following was discussed: - When teachers are absent from the Pre-K classroom for 16 days or more attendance days, substitute staff must hold an Associate Degree in birth-through-kindergarten, child development, early childhood education, or an early childhood education related field. The qualified substitute should be in place for Space 9 by 4/28/25. The days the program is closed for spring break do not count in the 16 days. - Trim back vines and branches hanging over the swings on the large playground. - I recommend a bungee or zip tie on the gate at the back of the large playground to tighten the opening to prevent entrapment. The gate is not used for children to exit in the event of an emergency. It was used by the lawn crew. - Books should be audited and replaced as needed when they begin to become worn with use. - Staff listed on the emergency medical care plan must be on site at all times. I recommend listing at least three (3) alternate staff. Once you make changes to the EMC plan all staff must be trained and the training must be signed and dated by each staff member. - When children are transitioned to another classroom they should be listed on the roster for the day they are transitioned. Make sure there is no confusion on the head count sheet of when the children were present in the classroom. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1003 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 4/9/2025 Number Present: 44 Completed Date: 4/9/2025 Age: From 0 To 5 Total Minutes: 260 Time In: 10:10 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit including compliance with requirements located in Child Care Rule Section .3000 in space #9, where children participating in the NC Pre-K program were cared for. The facility was currently operating with a Five Star Permit issued 10/31/24. The program earned 7 points in the education component, 6 points in the program standards component, and 1 quality point for a staff’s benefits package and infrastructure of parent involvement. The facility had an eighteen (18) month compliance history score of 81% prior to today’s visit. The November 2024 Center Item Number Listing and the May 2024 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I was greeted by Ms. Chaquita McNair, Admin Training Specialist, and I explained the purpose of the visit. She stated Ms. Latarsha Vann, Director, was offsite at a training. Ms. Jordyn Youse, Compliance Specialist, arrived shortly after me. Ms. McNair accompanied me on the walkthrough. I also monitored compliance for violations cited during the complaint visit conducted on 3/26/25. Four (4) classrooms were monitored including one (1) NC Pre-K classroom. In the room for infant care I observed three (3) infants and two (2) toddlers present with one (1) teacher. The teacher was observed preparing a bottle and holding an infant. Children were observed crawling and exploring the classroom. Materials were observed accessible to children. Each child had an assigned crib. The teacher stated the two (2) toddlers were moved from Space 3 to her room due to staff absences. She stated a cot would be provided for each child at naptime. I monitored safe sleep checks. The teacher stated no one had slept today. I monitored previous safe sleep checks and observed a teacher marked an infant was placed on her tummy for sleep. The teacher stated the person who completed the check was a floater and relieved her for break on 4/8/25. I monitored the floaters file for SIDS training. She did not have training. I recommended all teachers including floaters get SIDS training due to high absenteeism to ensure a trained employee was always present in the infant room. Bottles were observed labeled and one (1) set of bottles was not dated. The teacher stated parents were asked to label and date bottles. I explained bottles should be checked and if they were missing information teachers should and could label and date bottles. Toddlers were observed participating in a large group story and art activity at the table. Preschool children were observed outside and eating lunch. Lunch met nutrition requirements and substitutions were made to the menu prior to serving. Children in NC Pre-K were observed on the playground. I was informed today that the lead teacher separated employment on 3/27/25. A qualified assistant teacher was present and a floater was assigned to the classroom in the lead teacher's absence. It was explained to me that the facility was currently searching for a new lead teacher. The outdoor learning environments were monitored. Transportation requirements were reviewed. Two (2) children were reported as being transported for NC Pre-K in Space 9. One (1) child did not have emergency identifying information attached to his emergency information. It was reported that the bus did not run 4/8/25 and the morning of 4/9/25 due to the bus driver being absent. Ms. Youse did not know the alternate plan for when a driver was absent. A sampling of children’s files were monitored for completed health assessments and developmental screenings as well as child care requirements. Fire and emergency drills were completed and documented as required. Playground inspections were completed. The playground inspection for March 2025 was completed by Ms. Vann. Ms. Vann did not have documentation of playground safety training in her file. The last sanitation inspection was completed on 3/18/25 and received a disapproved rating. Ms. Youse spoke with Mecklenburg County Environmental Health today and scheduled a reinspection. The last fire inspection was completed on 2/26/25. The Secretary of State website was reviewed today and Child Development Schools North Carolina, LLC, owner of the facility, was listed current-active. The following violation(s) were verified corrected from the visit conducted on 3/26/24: Item #303 regarding supervision Item #325 regarding staff/child interaction Item #840 regarding hazardous product storage Item #886 regarding the temperature in the infant room Item #892 regarding a posted safe sleep policy Item #897 regarding a safe sleep waiver Item #1756 regarding enhanced staff/child ratio Item #1775 regarding NC Pre-K staff/child ratio The following violation was cited again: Item #887 regarding safe sleep checks Twenty (20) violations were cited today including one (1) repeat violation. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One (1) set of bottles were not dated. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Paint on an exterior wall of Space 9 and paint on the walls in the gym were peeling. 15A NCAC 18A .2825(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate on the preschool playground used by lawn maintenance had a gap between 3 1/2 and 9 inches posing an entrapment concern. .0605(g) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The gate was unlocked to air conditioning units located next to the infant playground and along the sidewalk outside Spaces 2, 3, and 4. .0604 (m) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper creams were stored underneath the changing table in Space 3 in an unlocked cabinet. 15A NCAC 18A .2820(d) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A safe sleep check completed on 4/8/25 indicated an infant was placed in the crib on her stomach. Repeat violation .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) employee hired 4/1/25 did not have a health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) employee hired 4/1/25 did not have emergency information on file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee's CBC letter expired 3/23/25. She was not onsite on 4/8/25 or today, but was onsite Monday, 4/7/25. G.S. 110-90.2(b) & .2703(n)&(o) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee who provides transportation did not have First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee who provides transportation had a CPR certificate on file but no card from an approved training organization. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two (2) employees were required to complete 20 hours of ongoing training annually. There was no training available for review. .1103(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A provider who relieved an infant teacher for lunch did not have SIDS training. .1102(f) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One (1) child who was transported for NC Pre-K did not have a photograph attached to the emergency information. 10A NCAC 09 .1003(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Two (2) children did not have medical assessment on file. GS 110-91(1);.0302(d)(2); .0304(g) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two (2) children did not have immunization records on file. 10A NCAC 09 .0302(d)(2) 1329 Application for enrollment did not include all required information. Four (4) child applications were not fully completed. Questions on the application were left blank. .0801(a)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) employee hired 4/1/25 did not have a signed copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma on file. The teacher was working with toddlers today. .0608(d)(1-4) 1896 At least one staff member counted to comply with the rule did not complete the training in playground safety within six months of employment date. The individual who completed and signed the March playground check did not have a playground safety training certificate on file. .1102(e ) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two (2) individuals listed on the posted EMC plan were not onsite today. .0802(b)(1-2) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Wednesday, April 23, 2025 to the email address listed below. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Current “Frequently Asked Questions” can be found at the bottom of the information page. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The following was discussed: - When teachers are absent from the Pre-K classroom for 16 days or more attendance days, substitute staff must hold an Associate Degree in birth-through-kindergarten, child development, early childhood education, or an early childhood education related field. The qualified substitute should be in place for Space 9 by 4/28/25. The days the program is closed for spring break do not count in the 16 days. - Trim back vines and branches hanging over the swings on the large playground. - I recommend a bungee or zip tie on the gate at the back of the large playground to tighten the opening to prevent entrapment. The gate is not used for children to exit in the event of an emergency. It was used by the lawn crew. - Books should be audited and replaced as needed when they begin to become worn with use. - Staff listed on the emergency medical care plan must be on site at all times. I recommend listing at least three (3) alternate staff. Once you make changes to the EMC plan all staff must be trained and the training must be signed and dated by each staff member. - When children are transitioned to another classroom they should be listed on the roster for the day they are transitioned. Make sure there is no confusion on the head count sheet of when the children were present in the classroom. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 4/9/2025 Number Present: 44 Completed Date: 4/9/2025 Age: From 0 To 5 Total Minutes: 260 Time In: 10:10 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit including compliance with requirements located in Child Care Rule Section .3000 in space #9, where children participating in the NC Pre-K program were cared for. The facility was currently operating with a Five Star Permit issued 10/31/24. The program earned 7 points in the education component, 6 points in the program standards component, and 1 quality point for a staff’s benefits package and infrastructure of parent involvement. The facility had an eighteen (18) month compliance history score of 81% prior to today’s visit. The November 2024 Center Item Number Listing and the May 2024 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I was greeted by Ms. Chaquita McNair, Admin Training Specialist, and I explained the purpose of the visit. She stated Ms. Latarsha Vann, Director, was offsite at a training. Ms. Jordyn Youse, Compliance Specialist, arrived shortly after me. Ms. McNair accompanied me on the walkthrough. I also monitored compliance for violations cited during the complaint visit conducted on 3/26/25. Four (4) classrooms were monitored including one (1) NC Pre-K classroom. In the room for infant care I observed three (3) infants and two (2) toddlers present with one (1) teacher. The teacher was observed preparing a bottle and holding an infant. Children were observed crawling and exploring the classroom. Materials were observed accessible to children. Each child had an assigned crib. The teacher stated the two (2) toddlers were moved from Space 3 to her room due to staff absences. She stated a cot would be provided for each child at naptime. I monitored safe sleep checks. The teacher stated no one had slept today. I monitored previous safe sleep checks and observed a teacher marked an infant was placed on her tummy for sleep. The teacher stated the person who completed the check was a floater and relieved her for break on 4/8/25. I monitored the floaters file for SIDS training. She did not have training. I recommended all teachers including floaters get SIDS training due to high absenteeism to ensure a trained employee was always present in the infant room. Bottles were observed labeled and one (1) set of bottles was not dated. The teacher stated parents were asked to label and date bottles. I explained bottles should be checked and if they were missing information teachers should and could label and date bottles. Toddlers were observed participating in a large group story and art activity at the table. Preschool children were observed outside and eating lunch. Lunch met nutrition requirements and substitutions were made to the menu prior to serving. Children in NC Pre-K were observed on the playground. I was informed today that the lead teacher separated employment on 3/27/25. A qualified assistant teacher was present and a floater was assigned to the classroom in the lead teacher's absence. It was explained to me that the facility was currently searching for a new lead teacher. The outdoor learning environments were monitored. Transportation requirements were reviewed. Two (2) children were reported as being transported for NC Pre-K in Space 9. One (1) child did not have emergency identifying information attached to his emergency information. It was reported that the bus did not run 4/8/25 and the morning of 4/9/25 due to the bus driver being absent. Ms. Youse did not know the alternate plan for when a driver was absent. A sampling of children’s files were monitored for completed health assessments and developmental screenings as well as child care requirements. Fire and emergency drills were completed and documented as required. Playground inspections were completed. The playground inspection for March 2025 was completed by Ms. Vann. Ms. Vann did not have documentation of playground safety training in her file. The last sanitation inspection was completed on 3/18/25 and received a disapproved rating. Ms. Youse spoke with Mecklenburg County Environmental Health today and scheduled a reinspection. The last fire inspection was completed on 2/26/25. The Secretary of State website was reviewed today and Child Development Schools North Carolina, LLC, owner of the facility, was listed current-active. The following violation(s) were verified corrected from the visit conducted on 3/26/24: Item #303 regarding supervision Item #325 regarding staff/child interaction Item #840 regarding hazardous product storage Item #886 regarding the temperature in the infant room Item #892 regarding a posted safe sleep policy Item #897 regarding a safe sleep waiver Item #1756 regarding enhanced staff/child ratio Item #1775 regarding NC Pre-K staff/child ratio The following violation was cited again: Item #887 regarding safe sleep checks Twenty (20) violations were cited today including one (1) repeat violation. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One (1) set of bottles were not dated. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Paint on an exterior wall of Space 9 and paint on the walls in the gym were peeling. 15A NCAC 18A .2825(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate on the preschool playground used by lawn maintenance had a gap between 3 1/2 and 9 inches posing an entrapment concern. .0605(g) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The gate was unlocked to air conditioning units located next to the infant playground and along the sidewalk outside Spaces 2, 3, and 4. .0604 (m) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper creams were stored underneath the changing table in Space 3 in an unlocked cabinet. 15A NCAC 18A .2820(d) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A safe sleep check completed on 4/8/25 indicated an infant was placed in the crib on her stomach. Repeat violation .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) employee hired 4/1/25 did not have a health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) employee hired 4/1/25 did not have emergency information on file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee's CBC letter expired 3/23/25. She was not onsite on 4/8/25 or today, but was onsite Monday, 4/7/25. G.S. 110-90.2(b) & .2703(n)&(o) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee who provides transportation did not have First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee who provides transportation had a CPR certificate on file but no card from an approved training organization. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two (2) employees were required to complete 20 hours of ongoing training annually. There was no training available for review. .1103(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A provider who relieved an infant teacher for lunch did not have SIDS training. .1102(f) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One (1) child who was transported for NC Pre-K did not have a photograph attached to the emergency information. 10A NCAC 09 .1003(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Two (2) children did not have medical assessment on file. GS 110-91(1);.0302(d)(2); .0304(g) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two (2) children did not have immunization records on file. 10A NCAC 09 .0302(d)(2) 1329 Application for enrollment did not include all required information. Four (4) child applications were not fully completed. Questions on the application were left blank. .0801(a)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) employee hired 4/1/25 did not have a signed copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma on file. The teacher was working with toddlers today. .0608(d)(1-4) 1896 At least one staff member counted to comply with the rule did not complete the training in playground safety within six months of employment date. The individual who completed and signed the March playground check did not have a playground safety training certificate on file. .1102(e ) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two (2) individuals listed on the posted EMC plan were not onsite today. .0802(b)(1-2) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Wednesday, April 23, 2025 to the email address listed below. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Current “Frequently Asked Questions” can be found at the bottom of the information page. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The following was discussed: - When teachers are absent from the Pre-K classroom for 16 days or more attendance days, substitute staff must hold an Associate Degree in birth-through-kindergarten, child development, early childhood education, or an early childhood education related field. The qualified substitute should be in place for Space 9 by 4/28/25. The days the program is closed for spring break do not count in the 16 days. - Trim back vines and branches hanging over the swings on the large playground. - I recommend a bungee or zip tie on the gate at the back of the large playground to tighten the opening to prevent entrapment. The gate is not used for children to exit in the event of an emergency. It was used by the lawn crew. - Books should be audited and replaced as needed when they begin to become worn with use. - Staff listed on the emergency medical care plan must be on site at all times. I recommend listing at least three (3) alternate staff. Once you make changes to the EMC plan all staff must be trained and the training must be signed and dated by each staff member. - When children are transitioned to another classroom they should be listed on the roster for the day they are transitioned. Make sure there is no confusion on the head count sheet of when the children were present in the classroom. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 4/9/2025 Number Present: 44 Completed Date: 4/9/2025 Age: From 0 To 5 Total Minutes: 260 Time In: 10:10 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit including compliance with requirements located in Child Care Rule Section .3000 in space #9, where children participating in the NC Pre-K program were cared for. The facility was currently operating with a Five Star Permit issued 10/31/24. The program earned 7 points in the education component, 6 points in the program standards component, and 1 quality point for a staff’s benefits package and infrastructure of parent involvement. The facility had an eighteen (18) month compliance history score of 81% prior to today’s visit. The November 2024 Center Item Number Listing and the May 2024 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I was greeted by Ms. Chaquita McNair, Admin Training Specialist, and I explained the purpose of the visit. She stated Ms. Latarsha Vann, Director, was offsite at a training. Ms. Jordyn Youse, Compliance Specialist, arrived shortly after me. Ms. McNair accompanied me on the walkthrough. I also monitored compliance for violations cited during the complaint visit conducted on 3/26/25. Four (4) classrooms were monitored including one (1) NC Pre-K classroom. In the room for infant care I observed three (3) infants and two (2) toddlers present with one (1) teacher. The teacher was observed preparing a bottle and holding an infant. Children were observed crawling and exploring the classroom. Materials were observed accessible to children. Each child had an assigned crib. The teacher stated the two (2) toddlers were moved from Space 3 to her room due to staff absences. She stated a cot would be provided for each child at naptime. I monitored safe sleep checks. The teacher stated no one had slept today. I monitored previous safe sleep checks and observed a teacher marked an infant was placed on her tummy for sleep. The teacher stated the person who completed the check was a floater and relieved her for break on 4/8/25. I monitored the floaters file for SIDS training. She did not have training. I recommended all teachers including floaters get SIDS training due to high absenteeism to ensure a trained employee was always present in the infant room. Bottles were observed labeled and one (1) set of bottles was not dated. The teacher stated parents were asked to label and date bottles. I explained bottles should be checked and if they were missing information teachers should and could label and date bottles. Toddlers were observed participating in a large group story and art activity at the table. Preschool children were observed outside and eating lunch. Lunch met nutrition requirements and substitutions were made to the menu prior to serving. Children in NC Pre-K were observed on the playground. I was informed today that the lead teacher separated employment on 3/27/25. A qualified assistant teacher was present and a floater was assigned to the classroom in the lead teacher's absence. It was explained to me that the facility was currently searching for a new lead teacher. The outdoor learning environments were monitored. Transportation requirements were reviewed. Two (2) children were reported as being transported for NC Pre-K in Space 9. One (1) child did not have emergency identifying information attached to his emergency information. It was reported that the bus did not run 4/8/25 and the morning of 4/9/25 due to the bus driver being absent. Ms. Youse did not know the alternate plan for when a driver was absent. A sampling of children’s files were monitored for completed health assessments and developmental screenings as well as child care requirements. Fire and emergency drills were completed and documented as required. Playground inspections were completed. The playground inspection for March 2025 was completed by Ms. Vann. Ms. Vann did not have documentation of playground safety training in her file. The last sanitation inspection was completed on 3/18/25 and received a disapproved rating. Ms. Youse spoke with Mecklenburg County Environmental Health today and scheduled a reinspection. The last fire inspection was completed on 2/26/25. The Secretary of State website was reviewed today and Child Development Schools North Carolina, LLC, owner of the facility, was listed current-active. The following violation(s) were verified corrected from the visit conducted on 3/26/24: Item #303 regarding supervision Item #325 regarding staff/child interaction Item #840 regarding hazardous product storage Item #886 regarding the temperature in the infant room Item #892 regarding a posted safe sleep policy Item #897 regarding a safe sleep waiver Item #1756 regarding enhanced staff/child ratio Item #1775 regarding NC Pre-K staff/child ratio The following violation was cited again: Item #887 regarding safe sleep checks Twenty (20) violations were cited today including one (1) repeat violation. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One (1) set of bottles were not dated. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Paint on an exterior wall of Space 9 and paint on the walls in the gym were peeling. 15A NCAC 18A .2825(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate on the preschool playground used by lawn maintenance had a gap between 3 1/2 and 9 inches posing an entrapment concern. .0605(g) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The gate was unlocked to air conditioning units located next to the infant playground and along the sidewalk outside Spaces 2, 3, and 4. .0604 (m) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper creams were stored underneath the changing table in Space 3 in an unlocked cabinet. 15A NCAC 18A .2820(d) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A safe sleep check completed on 4/8/25 indicated an infant was placed in the crib on her stomach. Repeat violation .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) employee hired 4/1/25 did not have a health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) employee hired 4/1/25 did not have emergency information on file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee's CBC letter expired 3/23/25. She was not onsite on 4/8/25 or today, but was onsite Monday, 4/7/25. G.S. 110-90.2(b) & .2703(n)&(o) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee who provides transportation did not have First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee who provides transportation had a CPR certificate on file but no card from an approved training organization. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two (2) employees were required to complete 20 hours of ongoing training annually. There was no training available for review. .1103(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A provider who relieved an infant teacher for lunch did not have SIDS training. .1102(f) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One (1) child who was transported for NC Pre-K did not have a photograph attached to the emergency information. 10A NCAC 09 .1003(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Two (2) children did not have medical assessment on file. GS 110-91(1);.0302(d)(2); .0304(g) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two (2) children did not have immunization records on file. 10A NCAC 09 .0302(d)(2) 1329 Application for enrollment did not include all required information. Four (4) child applications were not fully completed. Questions on the application were left blank. .0801(a)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) employee hired 4/1/25 did not have a signed copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma on file. The teacher was working with toddlers today. .0608(d)(1-4) 1896 At least one staff member counted to comply with the rule did not complete the training in playground safety within six months of employment date. The individual who completed and signed the March playground check did not have a playground safety training certificate on file. .1102(e ) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two (2) individuals listed on the posted EMC plan were not onsite today. .0802(b)(1-2) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Wednesday, April 23, 2025 to the email address listed below. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Current “Frequently Asked Questions” can be found at the bottom of the information page. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The following was discussed: - When teachers are absent from the Pre-K classroom for 16 days or more attendance days, substitute staff must hold an Associate Degree in birth-through-kindergarten, child development, early childhood education, or an early childhood education related field. The qualified substitute should be in place for Space 9 by 4/28/25. The days the program is closed for spring break do not count in the 16 days. - Trim back vines and branches hanging over the swings on the large playground. - I recommend a bungee or zip tie on the gate at the back of the large playground to tighten the opening to prevent entrapment. The gate is not used for children to exit in the event of an emergency. It was used by the lawn crew. - Books should be audited and replaced as needed when they begin to become worn with use. - Staff listed on the emergency medical care plan must be on site at all times. I recommend listing at least three (3) alternate staff. Once you make changes to the EMC plan all staff must be trained and the training must be signed and dated by each staff member. - When children are transitioned to another classroom they should be listed on the roster for the day they are transitioned. Make sure there is no confusion on the head count sheet of when the children were present in the classroom. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 0325-232L Visit Date: 3/26/2025 Number Present: 43 Completed Date: 3/26/2025 Age: From 0 To 5 Total Minutes: 243 Time In: 10:37 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The concerns were related to staff/child ratio and supervision in the infant classroom. Supervision, adequate and approved space, new staff requirements, posted license and license restrictions were monitored in addition to the concerns outlined in the complaint. Upon arrival I was greeted by Ms. Amber Hensley, District Manager, and I explained the purpose of the visit. I was introduced to the new administrator, Ms. Latarsha Vann. Ms. Vann began employment on 3/24/25. I discussed the concerns with Ms. Hensley and Ms. Vann. On 3/18/25 a Mecklenburg County Environmental Health (EH) Specialist called me to report alleged violations of child care requirements during her inspection in Space 1 for infant care. Ms. Hensley stated she was present with the EH specialist during the inspection and was made aware of the concerns. The EH Specialist reported she observed seven (7) children including two (2) children under 12 months of age present with one (1) teacher during her inspection. She also stated the teacher who was present was lying on the floor on top of stacked Boppy pillows possibly asleep or looking at her phone when they walked into the room. Ms. Hensley confirmed there was one (1) teacher present with seven (7) children including two (2) infants. She also confirmed that the teacher was observed on her phone lying on the floor. I interviewed an additional teacher who confirmed the classroom was out of ratio. She stated a floater was assigned to her classroom because the young toddlers were combined in the classroom for the day. She stated all of the children were sleeping at the same time. She stated the floater did not inform her when she left the room, but she reported being alone for at least ten (10) minutes. I asked if she was asleep while laying on the floor and she stated she was not asleep but confirmed she was looking at her phone. Based on the interviews and reporter statements the concerns related to staff/child ratio and supervision were substantiated. Ms. Hensley and Ms. Vann accompanied me on the walkthrough of the facility. In Space 1 for infant care I observed three (3) infants present. One (1) infant was observed sleeping and a safe sleep check was not documented. I observed safe sleep checks completed for 3/25/25. Staff were indicating children were placed on their stomachs to sleep. The teacher stated she placed children in their cribs on their stomachs. All children enrolled were under 12 months of age. She stated she thought once a child could roll over they could be placed on their stomachs because they would roll over during sleep. I explained that even if an infant immediately rolled over, they were required to be placed on their backs when laying them down. She stated one (1) child had a signed sleep waiver. A notice was not placed over the infant’s crib indicating a waiver was on file. The signed waiver was observed in the child’s file. I explained that a notice should be placed above infant cribs who had signed sleep waivers. The safe sleep policy was not posted in the classroom. I observed the temperature in the room was 76 degrees. The air conditioner was turned on while monitoring to lower the temperature to 75 degrees. Four (4) additional rooms with children were monitored. Five (5) classrooms were not being used to care for children. We walked through Space 6 to Space 7. I heard a teacher in the Jack and Jill bathroom between Space 6 and Space 7 with a child who was crying. The teacher was heard telling the child to "stop that crying. Enough." in a tone that was not respectful or nurturing. Ms. Hensley and I both spoke to the teacher about her tone. In Space 7 I observed the closet door opened and a bottle of unlabeled cleaning solution sitting on a shelf below 5 feet. The cleaning solution was removed from the closet. I observed one (1) teacher supervising fourteen (14) children in Space 9 for NC Pre-K students. She stated the lead teacher just left the room to use the restroom. Children were observed using the restroom, washing hands, and preparing for rest. The lead teacher arrived back to the room while I was still monitoring. She stated she thought she could leave the classroom because children were preparing to rest. I explained that children could still be awake but should be on their cots and not moving around the room before she left one (1) teacher to supervise children. Violations are noted below. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On 3/18/25 an infant teacher was reported laying on the floor looking at her phone while children napped. .1801(a)(1-5) 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A teacher in Space 7 was in the Jack and Jill bathroom with a child who was crying. The teacher was heard telling the child to "stop that crying. Enough." in a tone that was not respectful or nurturing. .1802 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The closet door in Space 7 was opened and bottle of unlabeled cleaning solution was observed sitting on a shelf below 5 feet. .2820(b) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The temperature in Space 1 was 76 degrees. .0606(a)(5) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. An infant was observed sleeping in Space 1. The time the infant was placed in the crib was not documented and safe sleep checks were not documented. .0606(g) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in Space 1. .0606(b) 897 An infant with a waiver of the requirement that all infants be placed on their backs for sleeping did not have a notice containing the required information posted for quick reference near the infant sleep space and/or confidential medical information was shown on the notice. A notice was not posted above an infant's crib indicating a safe sleep waiver was on file. Safe sleep checks indicated the child was placed on her stomach to sleep. The safe sleep waiver was confirmed completed and in the child's file. .0606(f)(1-3) 1756 Enhanced staff/child ratios and group sizes were not met. On 3/18/25 seven (7) children including two (2) children under 12 months of age were present with one (1) teacher for approximately ten (10) minutes. 10A NCAC 09 .2818 1775 NC Pre-K program staff/child ratios and group sizes were not met. During the visit today, fourteen (14) children were observed present with one (1) teacher in Space 9 an NC Pre-K classroom. .3009 Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, April 1, 2025 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Rule Clarification: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b) (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES(e)(f) (e) A caregiver shall place a child age 12 months or younger on the child's back for sleeping, unless for a child age 6 months or younger, the operator obtains a written waiver from a health care professional; or for a child older than 6 months, the operator obtains a written waiver from a health care professional or parent. Waivers shall include the following: (1) the infant's name and birth date; (2) the signature and date of the infant's health care professional or parent; (3) if a wedge is needed specify why it is needed and how it is to be used; and (4) the infant's authorized sleep positions. (f) The center shall retain the waiver in the child's record as long as the child is enrolled at the center. For each infant with a waiver on file at the center as specified in Paragraph (e) of this Rule, a notice shall be posted for quick reference near the infant's crib, bassinet, play pen, cot or mat that shall include: (1) the infant's name; (2) the infant's authorized sleep position; and (3) the location of the signed waiver. No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1801 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 0325-232L Visit Date: 3/26/2025 Number Present: 43 Completed Date: 3/26/2025 Age: From 0 To 5 Total Minutes: 243 Time In: 10:37 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The concerns were related to staff/child ratio and supervision in the infant classroom. Supervision, adequate and approved space, new staff requirements, posted license and license restrictions were monitored in addition to the concerns outlined in the complaint. Upon arrival I was greeted by Ms. Amber Hensley, District Manager, and I explained the purpose of the visit. I was introduced to the new administrator, Ms. Latarsha Vann. Ms. Vann began employment on 3/24/25. I discussed the concerns with Ms. Hensley and Ms. Vann. On 3/18/25 a Mecklenburg County Environmental Health (EH) Specialist called me to report alleged violations of child care requirements during her inspection in Space 1 for infant care. Ms. Hensley stated she was present with the EH specialist during the inspection and was made aware of the concerns. The EH Specialist reported she observed seven (7) children including two (2) children under 12 months of age present with one (1) teacher during her inspection. She also stated the teacher who was present was lying on the floor on top of stacked Boppy pillows possibly asleep or looking at her phone when they walked into the room. Ms. Hensley confirmed there was one (1) teacher present with seven (7) children including two (2) infants. She also confirmed that the teacher was observed on her phone lying on the floor. I interviewed an additional teacher who confirmed the classroom was out of ratio. She stated a floater was assigned to her classroom because the young toddlers were combined in the classroom for the day. She stated all of the children were sleeping at the same time. She stated the floater did not inform her when she left the room, but she reported being alone for at least ten (10) minutes. I asked if she was asleep while laying on the floor and she stated she was not asleep but confirmed she was looking at her phone. Based on the interviews and reporter statements the concerns related to staff/child ratio and supervision were substantiated. Ms. Hensley and Ms. Vann accompanied me on the walkthrough of the facility. In Space 1 for infant care I observed three (3) infants present. One (1) infant was observed sleeping and a safe sleep check was not documented. I observed safe sleep checks completed for 3/25/25. Staff were indicating children were placed on their stomachs to sleep. The teacher stated she placed children in their cribs on their stomachs. All children enrolled were under 12 months of age. She stated she thought once a child could roll over they could be placed on their stomachs because they would roll over during sleep. I explained that even if an infant immediately rolled over, they were required to be placed on their backs when laying them down. She stated one (1) child had a signed sleep waiver. A notice was not placed over the infant’s crib indicating a waiver was on file. The signed waiver was observed in the child’s file. I explained that a notice should be placed above infant cribs who had signed sleep waivers. The safe sleep policy was not posted in the classroom. I observed the temperature in the room was 76 degrees. The air conditioner was turned on while monitoring to lower the temperature to 75 degrees. Four (4) additional rooms with children were monitored. Five (5) classrooms were not being used to care for children. We walked through Space 6 to Space 7. I heard a teacher in the Jack and Jill bathroom between Space 6 and Space 7 with a child who was crying. The teacher was heard telling the child to "stop that crying. Enough." in a tone that was not respectful or nurturing. Ms. Hensley and I both spoke to the teacher about her tone. In Space 7 I observed the closet door opened and a bottle of unlabeled cleaning solution sitting on a shelf below 5 feet. The cleaning solution was removed from the closet. I observed one (1) teacher supervising fourteen (14) children in Space 9 for NC Pre-K students. She stated the lead teacher just left the room to use the restroom. Children were observed using the restroom, washing hands, and preparing for rest. The lead teacher arrived back to the room while I was still monitoring. She stated she thought she could leave the classroom because children were preparing to rest. I explained that children could still be awake but should be on their cots and not moving around the room before she left one (1) teacher to supervise children. Violations are noted below. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On 3/18/25 an infant teacher was reported laying on the floor looking at her phone while children napped. .1801(a)(1-5) 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A teacher in Space 7 was in the Jack and Jill bathroom with a child who was crying. The teacher was heard telling the child to "stop that crying. Enough." in a tone that was not respectful or nurturing. .1802 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The closet door in Space 7 was opened and bottle of unlabeled cleaning solution was observed sitting on a shelf below 5 feet. .2820(b) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The temperature in Space 1 was 76 degrees. .0606(a)(5) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. An infant was observed sleeping in Space 1. The time the infant was placed in the crib was not documented and safe sleep checks were not documented. .0606(g) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in Space 1. .0606(b) 897 An infant with a waiver of the requirement that all infants be placed on their backs for sleeping did not have a notice containing the required information posted for quick reference near the infant sleep space and/or confidential medical information was shown on the notice. A notice was not posted above an infant's crib indicating a safe sleep waiver was on file. Safe sleep checks indicated the child was placed on her stomach to sleep. The safe sleep waiver was confirmed completed and in the child's file. .0606(f)(1-3) 1756 Enhanced staff/child ratios and group sizes were not met. On 3/18/25 seven (7) children including two (2) children under 12 months of age were present with one (1) teacher for approximately ten (10) minutes. 10A NCAC 09 .2818 1775 NC Pre-K program staff/child ratios and group sizes were not met. During the visit today, fourteen (14) children were observed present with one (1) teacher in Space 9 an NC Pre-K classroom. .3009 Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, April 1, 2025 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Rule Clarification: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b) (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES(e)(f) (e) A caregiver shall place a child age 12 months or younger on the child's back for sleeping, unless for a child age 6 months or younger, the operator obtains a written waiver from a health care professional; or for a child older than 6 months, the operator obtains a written waiver from a health care professional or parent. Waivers shall include the following: (1) the infant's name and birth date; (2) the signature and date of the infant's health care professional or parent; (3) if a wedge is needed specify why it is needed and how it is to be used; and (4) the infant's authorized sleep positions. (f) The center shall retain the waiver in the child's record as long as the child is enrolled at the center. For each infant with a waiver on file at the center as specified in Paragraph (e) of this Rule, a notice shall be posted for quick reference near the infant's crib, bassinet, play pen, cot or mat that shall include: (1) the infant's name; (2) the infant's authorized sleep position; and (3) the location of the signed waiver. No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 0325-232L Visit Date: 3/26/2025 Number Present: 43 Completed Date: 3/26/2025 Age: From 0 To 5 Total Minutes: 243 Time In: 10:37 AM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The concerns were related to staff/child ratio and supervision in the infant classroom. Supervision, adequate and approved space, new staff requirements, posted license and license restrictions were monitored in addition to the concerns outlined in the complaint. Upon arrival I was greeted by Ms. Amber Hensley, District Manager, and I explained the purpose of the visit. I was introduced to the new administrator, Ms. Latarsha Vann. Ms. Vann began employment on 3/24/25. I discussed the concerns with Ms. Hensley and Ms. Vann. On 3/18/25 a Mecklenburg County Environmental Health (EH) Specialist called me to report alleged violations of child care requirements during her inspection in Space 1 for infant care. Ms. Hensley stated she was present with the EH specialist during the inspection and was made aware of the concerns. The EH Specialist reported she observed seven (7) children including two (2) children under 12 months of age present with one (1) teacher during her inspection. She also stated the teacher who was present was lying on the floor on top of stacked Boppy pillows possibly asleep or looking at her phone when they walked into the room. Ms. Hensley confirmed there was one (1) teacher present with seven (7) children including two (2) infants. She also confirmed that the teacher was observed on her phone lying on the floor. I interviewed an additional teacher who confirmed the classroom was out of ratio. She stated a floater was assigned to her classroom because the young toddlers were combined in the classroom for the day. She stated all of the children were sleeping at the same time. She stated the floater did not inform her when she left the room, but she reported being alone for at least ten (10) minutes. I asked if she was asleep while laying on the floor and she stated she was not asleep but confirmed she was looking at her phone. Based on the interviews and reporter statements the concerns related to staff/child ratio and supervision were substantiated. Ms. Hensley and Ms. Vann accompanied me on the walkthrough of the facility. In Space 1 for infant care I observed three (3) infants present. One (1) infant was observed sleeping and a safe sleep check was not documented. I observed safe sleep checks completed for 3/25/25. Staff were indicating children were placed on their stomachs to sleep. The teacher stated she placed children in their cribs on their stomachs. All children enrolled were under 12 months of age. She stated she thought once a child could roll over they could be placed on their stomachs because they would roll over during sleep. I explained that even if an infant immediately rolled over, they were required to be placed on their backs when laying them down. She stated one (1) child had a signed sleep waiver. A notice was not placed over the infant’s crib indicating a waiver was on file. The signed waiver was observed in the child’s file. I explained that a notice should be placed above infant cribs who had signed sleep waivers. The safe sleep policy was not posted in the classroom. I observed the temperature in the room was 76 degrees. The air conditioner was turned on while monitoring to lower the temperature to 75 degrees. Four (4) additional rooms with children were monitored. Five (5) classrooms were not being used to care for children. We walked through Space 6 to Space 7. I heard a teacher in the Jack and Jill bathroom between Space 6 and Space 7 with a child who was crying. The teacher was heard telling the child to "stop that crying. Enough." in a tone that was not respectful or nurturing. Ms. Hensley and I both spoke to the teacher about her tone. In Space 7 I observed the closet door opened and a bottle of unlabeled cleaning solution sitting on a shelf below 5 feet. The cleaning solution was removed from the closet. I observed one (1) teacher supervising fourteen (14) children in Space 9 for NC Pre-K students. She stated the lead teacher just left the room to use the restroom. Children were observed using the restroom, washing hands, and preparing for rest. The lead teacher arrived back to the room while I was still monitoring. She stated she thought she could leave the classroom because children were preparing to rest. I explained that children could still be awake but should be on their cots and not moving around the room before she left one (1) teacher to supervise children. Violations are noted below. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On 3/18/25 an infant teacher was reported laying on the floor looking at her phone while children napped. .1801(a)(1-5) 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A teacher in Space 7 was in the Jack and Jill bathroom with a child who was crying. The teacher was heard telling the child to "stop that crying. Enough." in a tone that was not respectful or nurturing. .1802 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The closet door in Space 7 was opened and bottle of unlabeled cleaning solution was observed sitting on a shelf below 5 feet. .2820(b) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The temperature in Space 1 was 76 degrees. .0606(a)(5) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. An infant was observed sleeping in Space 1. The time the infant was placed in the crib was not documented and safe sleep checks were not documented. .0606(g) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in Space 1. .0606(b) 897 An infant with a waiver of the requirement that all infants be placed on their backs for sleeping did not have a notice containing the required information posted for quick reference near the infant sleep space and/or confidential medical information was shown on the notice. A notice was not posted above an infant's crib indicating a safe sleep waiver was on file. Safe sleep checks indicated the child was placed on her stomach to sleep. The safe sleep waiver was confirmed completed and in the child's file. .0606(f)(1-3) 1756 Enhanced staff/child ratios and group sizes were not met. On 3/18/25 seven (7) children including two (2) children under 12 months of age were present with one (1) teacher for approximately ten (10) minutes. 10A NCAC 09 .2818 1775 NC Pre-K program staff/child ratios and group sizes were not met. During the visit today, fourteen (14) children were observed present with one (1) teacher in Space 9 an NC Pre-K classroom. .3009 Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, April 1, 2025 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Rule Clarification: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b) (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES(e)(f) (e) A caregiver shall place a child age 12 months or younger on the child's back for sleeping, unless for a child age 6 months or younger, the operator obtains a written waiver from a health care professional; or for a child older than 6 months, the operator obtains a written waiver from a health care professional or parent. Waivers shall include the following: (1) the infant's name and birth date; (2) the signature and date of the infant's health care professional or parent; (3) if a wedge is needed specify why it is needed and how it is to be used; and (4) the infant's authorized sleep positions. (f) The center shall retain the waiver in the child's record as long as the child is enrolled at the center. For each infant with a waiver on file at the center as specified in Paragraph (e) of this Rule, a notice shall be posted for quick reference near the infant's crib, bassinet, play pen, cot or mat that shall include: (1) the infant's name; (2) the infant's authorized sleep position; and (3) the location of the signed waiver. No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 1024-112L Visit Date: 10/9/2024 Number Present: 5 Completed Date: 10/9/2024 Age: From 0 To 5 Total Minutes: 141 Time In: 10:09 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit is to monitor compliance of all applicable childcare requirements during a complaint visit. The allegations were discussed with Director Valire Jones. Ms. Amy Italiano, Lead Consultant, was present conducting a temporary time period visit at the facility today as well. Allegations: There are concerns that mold is present within the facility and children are not adequately supervised. Upon arrival I was accompanied by Ms. Jones to Space 7 where I met Ms. Italiano and discussed the concerns. The complaint was originally assigned to Childcare Network #97A that shares a parcel of land with Childcare Network #97B. It was determined after reviewing the concerns with Ms. Jones and Ms. Italiano that the complaint was intended for #97B as #97A provided care for Pre-K and School-age children. Additional information was received indicating the concerns about supervision was in Space 7 for children three years of age. I contacted Michele Sullivan, Licensing Supervisor, and explained the situation. She stated to call Intake in the Raleigh office and have the complaint reassigned to #97B. Ms. Italiano had conducted a walk through of Spaces 1-4 prior to my arrival. Ms. Italiano stated she observed what she thought was mold in Space 5. Ms. Jones accompanied me to Space 5 where I also observed black discoloration on the ceiling above the air conditioning wall unit. Mecklenburg County Environmental Health was contacted during the visit and a message was left regarding remediation procedures and timelines. Based on observations the concern that mold is present within the facility was substantiated. Ms. Italiano did not report any additional concerns about mold in Spaces 8 and 9. In Space 7 for children three years of age I observed teachers conducting head counts as children sat on the carpet preparing to go outside to the playground. Two (2) teachers were present with twelve (12) children. Both teachers were observed actively supervising children. I interviewed two (2) teachers regarding the supervision concern during bathroom times. It was explained that three (3) children were in pull-ups and that teachers assisted them when needed to change the pull-up and/or encouraging independence during toileting routines. There were two (2) bathrooms located in the classroom. One (1) bathroom was labeled for girls and the other for boys. The boys bathroom was a jack and jill style bathroom shared with Space 6. A small hallway connected Space 6 and 7 and the toilets were located in a bathroom off the hallway. I did not observe any children using the restroom during the visit. It was explained that a teacher stood at or near the doorway of each bathroom to maintain adequate supervision in both the classroom and restroom. Based on observations and interviews the concern regarding adequate supervision was unsubstantiated. I recommended that teachers use the bathroom assigned to girls for all children who wore pull-ups as that bathroom was located directly in the classroom and was not shared with another space. I recommended positioning in the doorway of that bathroom to assist with changing pull-ups if needed. We discussed that adequate supervision required teachers to see or hear children at all times and be able to render immediate assistance if needed. We also discussed that the rule states staff must know where each child is located and be aware of the children's activities at all times. One (1) violation was cited during today’s visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Black discoloration on the ceiling above the air conditioning wall unit was observed in Space 5. It was determined the discoloration was fungal growth. 15A NCAC 18A .2825(a) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Wednesday, October 23rd, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Rule Clarification: Child Care Rule 10A NCAC 09 .1801(a) (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. Thank you for your time today, Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Childcare Network #97B Facility ID: 60004342 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: 1024-112L Visit Date: 10/9/2024 Number Present: 5 Completed Date: 10/9/2024 Age: From 0 To 5 Total Minutes: 141 Time In: 10:09 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit is to monitor compliance of all applicable childcare requirements during a complaint visit. The allegations were discussed with Director Valire Jones. Ms. Amy Italiano, Lead Consultant, was present conducting a temporary time period visit at the facility today as well. Allegations: There are concerns that mold is present within the facility and children are not adequately supervised. Upon arrival I was accompanied by Ms. Jones to Space 7 where I met Ms. Italiano and discussed the concerns. The complaint was originally assigned to Childcare Network #97A that shares a parcel of land with Childcare Network #97B. It was determined after reviewing the concerns with Ms. Jones and Ms. Italiano that the complaint was intended for #97B as #97A provided care for Pre-K and School-age children. Additional information was received indicating the concerns about supervision was in Space 7 for children three years of age. I contacted Michele Sullivan, Licensing Supervisor, and explained the situation. She stated to call Intake in the Raleigh office and have the complaint reassigned to #97B. Ms. Italiano had conducted a walk through of Spaces 1-4 prior to my arrival. Ms. Italiano stated she observed what she thought was mold in Space 5. Ms. Jones accompanied me to Space 5 where I also observed black discoloration on the ceiling above the air conditioning wall unit. Mecklenburg County Environmental Health was contacted during the visit and a message was left regarding remediation procedures and timelines. Based on observations the concern that mold is present within the facility was substantiated. Ms. Italiano did not report any additional concerns about mold in Spaces 8 and 9. In Space 7 for children three years of age I observed teachers conducting head counts as children sat on the carpet preparing to go outside to the playground. Two (2) teachers were present with twelve (12) children. Both teachers were observed actively supervising children. I interviewed two (2) teachers regarding the supervision concern during bathroom times. It was explained that three (3) children were in pull-ups and that teachers assisted them when needed to change the pull-up and/or encouraging independence during toileting routines. There were two (2) bathrooms located in the classroom. One (1) bathroom was labeled for girls and the other for boys. The boys bathroom was a jack and jill style bathroom shared with Space 6. A small hallway connected Space 6 and 7 and the toilets were located in a bathroom off the hallway. I did not observe any children using the restroom during the visit. It was explained that a teacher stood at or near the doorway of each bathroom to maintain adequate supervision in both the classroom and restroom. Based on observations and interviews the concern regarding adequate supervision was unsubstantiated. I recommended that teachers use the bathroom assigned to girls for all children who wore pull-ups as that bathroom was located directly in the classroom and was not shared with another space. I recommended positioning in the doorway of that bathroom to assist with changing pull-ups if needed. We discussed that adequate supervision required teachers to see or hear children at all times and be able to render immediate assistance if needed. We also discussed that the rule states staff must know where each child is located and be aware of the children's activities at all times. One (1) violation was cited during today’s visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Black discoloration on the ceiling above the air conditioning wall unit was observed in Space 5. It was determined the discoloration was fungal growth. 15A NCAC 18A .2825(a) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Wednesday, October 23rd, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Rule Clarification: Child Care Rule 10A NCAC 09 .1801(a) (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. Thank you for your time today, Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times