10A NCAC 09 .0604 · Violation

Name of Operation: Childcare Network #93 Facility ID: 60004340 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: 0925-132L Visit Date: 9/17/2025 Number Present: 20 Completed Date: 9/17/2025 Age: From 0 To 11 Total Minutes: 390 Time In: 10:15 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced On September 11, 2025 the Division of Child Development and Early Education (DCDEE) received a complaint allegation regarding the following: There is a concern that incident reports are not being completed as required. There is a concern that children are not being adequately supervised. There is a concern that the facility is not following its operational policies and procedures. There is a concern that ratio is not being maintained. There is a concern that children are not being treated in a nurturing manner. The purpose of today’s visit was to discuss these allegations with the program’s administration. The 18-month compliance history was 94% prior to today’s visit. Upon arrival I was greeted at the primary entrance of the facility by Ms. K. Smith, Director In Training, where I introduced myself. I was allowed entry into the building and we headed to the main office where I shared the purpose of today’s visit as I proceeded to find a space for my personal items. After storing my personal items in a nearby chair the allegation statement was read aloud to Ms. Smith and a few details were shared of which child care regulations were being investigated for potential violations. Ms. Smith stated that she was aware of a few situations that had occurred in the past month that may be related to these allegations. She also stated that she felt as though they were all in connection a child that had recently disenrolled from the program. I then shared a few additional details about the specific allegations that had been provided in the complaint and inquired if she had any questions. She stated she did not. I then asked Ms. Smith to elaborate on the knowledge she had of the similar situations she had previously mentioned that had occurred within the past month. It was at that point Ms. Smith provided details about three situations that had occurred with a child that was previously enrolled in one of the younger classrooms and the parent had chosen to disenroll earlier this month. Ms. Smith explained that she only had firsthand knowledge of one of the incidents that had occurred, as she had not been onsite when the others had taken place, but the program’s Assistant Director, Ms. D. Holmes, had firsthand knowledge of each incident including follow-up communications and any next steps that may have occurred. I, then, asked Ms. Smith to share her firsthand account of the situation she knowledge of. It was at that point she shared additional details and upon conclusion, I reviewed program documents including the program’s incident log, various incident reports and classroom attendance documentation before informing Ms. Smith that I would need to conduct a walk-through of the program and speak with any additional staff members including Ms. Holmes that were present onsite today and had any knowledge of these incidents. Two (2) additional staff members were identified. A walk-through of the program was then conducted. Four (4) classrooms and the Infant/Toddler/Twos outdoor learning environment were monitored. While in the outdoor learning environment it was observed that three wooden beams used to create a border around the stationary play structure area were in poor repair, as the wood had visible breaks and the medal screw hardware securing these beams was now protruding and accessible to children. It was also observed that a partially covered tree trunk was also present in that area, creating a safety hazard and the top of a drainage cover was observed broken with pointy sides present in the path of travel and accessible to children. Each of these concerns was shared with the Administrator who was informed that these items would need to be repaired immediately and made inaccessible to children until they were done so. The Administrator was also informed that there was an excessive amount of outdoor debris including broken tree limbs, yard clippings, mulch and other outdoor materials present in an area enclosed by borders at the base of a large tree on the playground. She was reminded that the presence of these items welcome pests and needs to be cleared immediately. Upon conclusion of the walk-through, I reminded Ms. Smith that I would need to speak with those three (3) additional staff members previously identified individually. During the interviews it was shared that staff members recalled similar situations that had occurred approximately two-three weeks ago where there was a concern about the completion of an incident for a child that had potentially being injured while in care, a concern about a lapse in supervision due to a teacher falling asleep while caring for children, a concern about a child being asleep in the outdoor learning environment on a shared blanket and a concern a child not receiving nurturing care when experiencing moments of distress. It was also shared during these interviews that there was no knowledge of completed follow-ups that had taken place by the program’s corporate office or members of the leadership staff pertaining to supervision concerns. At the conclusion of the staff interviews, additional program documents including the facility’s Family handbook, the facility’s Employee handbook, a staff file and the facility’s most current Staff and Training worksheet were reviewed. It was during this review that specific details concerning the facility’s supervision policy and the steps taken to address parental concerns were discussed. Based on the four (4) staff interviews conducted, a review of the facility’s operational policies, a review of the facility’s incident log, a review of multiple incident reports, a review of the various classroom’s daily attendance documentation and a review of the program’s most current Staff and Training worksheet there is no evidence of a violation that ratio is not being maintained. Therefore, these allegations have been UNSUBSTANTITED. Based on the four (4) staff interviews conducted, a review of the facility’s operational policies, a review of the facility’s incident log, a review of multiple incident reports, a review of the various classroom’s daily attendance documentation and a review of the program’s most current Staff and Training worksheet there is evidence of a violation pertaining to the facility is not following its operational policies and procedures. There is also evidence of violations pertaining to incident reports are not being completed as required, children are not adequately supervised and that children are not being treated in a nurturing manner. Therefore, these allegations were SUBSTANTIATED. It was also during today’s visit that a staff member present in the Infant classroom was observed utilizing her cellphone various times while both supervising and providing care for children. This was shared with the Administrator while discussing the program’s cellphone policy and requirements for supervising young children. There were seven (7) violations cited today. Violation Number Comment Rule 303 Children were not adequately supervised at all times. During the four (4) staff interviews conducted it was shared by one staff member that a situation had occurred approximately two-three weeks ago where there was a lapse in supervision due to a teacher falling asleep while caring for children on the playground. It was also during today’s visit that a staff member present in the Infant classroom was observed utilizing her cellphone various times while both supervising and providing care for children. .1801(a)(1-5) 491 Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. During today's visit it was reported by one staff member that a Toddler was observed experiencing moments of distress and allowed to cry for an extended period of time without being addressed by the caregiver at their first opportunity. .0511(b)(1) 611 All beds, cots, or mats with individual linen were not provided for each child. During interviews with staff members it was confirmed that a child had been observed asleep in the outdoor learning environment on a shared blanket with other children. 15A NCAC 18A .2821(c) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. During today's visit an excessive amount of outdoor debris including broken tree limbs, yard clippings, mulch and other outdoor materials was observed present in an area enclosed by borders at the base of a large tree on the playground. 15A NCAC 18A .2832(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Based on a review of the facility’s incident log and a review of multiple incident reports it was observed that incident reports were not being completed thoroughly on a consistent basis and incident reports were being stored together in the facility’s incident log instead of each child’s file as required. .0802 (e) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. While in the outdoor learning environment it was observed that three wooden beams used to create a border around the stationary play structure area were in poor repair, as the wood had visible breaks and the medal screw hardware securing these beams was now protruding and accessible to children. It was also observed that a partially covered tree trunk was also present in that area, creating a safety hazard and the top of a drainage cover was observed broken with pointy sides present in the path of travel and accessible to children. 10A NCAC 09 .0604(p) 1200 Facility did not follow written operational policies. During a review of the facility’s operational policies and a review of various classrooms' daily attendance documentation it was observed that the policies and policies for recording transitional information for children were not being completed consistently. 10A NCAC 09 .2805(a) Corrective Action: All violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday October 01, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -During today’s visit the Administrator was reminded of the expectations of supervising children while in care and the importance of ensuring that children are always adequately supervised. This includes but is not limited to both the indoor and outdoor learning environments. We spoke specifically about potential hazards in the classroom, outdoor play area and during transitional times of the day. -During today’s visit the Administrator and I discussed specific details about the importance of ensuring all program policies and procedures are being followed at all times. We spoke specifically about those included in the family handbook, operational policies relating to the completion of incident reports, as well the process to address parental concerns. I reminded the Administrator of the importance of consistently completing all program-related documentation thoroughly, storing this documentation as required and having all form readily accessible. -During today’s visit the Administrator was reminded of the importance of ensuring that staff members are properly informed of the expectations of providing both nurturing and caring interactions with all children at all times, not just those are easily consolable. -During today’s visit the Administrator was strongly encouraged to put a system in place to ensure that classroom attendance always remains current to reflect the total number of children in care at that time. We spoke about possibly utilizing a specific form to record when children transition between classrooms. -During today’s visit the Administrator was reminded of safe sleep practices for young children, sleep practices for all children and requirements for ensuring sanitation guidelines are always maintained during periods of rest. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2805 · Violation

Name of Operation: Childcare Network #93 Facility ID: 60004340 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: 0925-132L Visit Date: 9/17/2025 Number Present: 20 Completed Date: 9/17/2025 Age: From 0 To 11 Total Minutes: 390 Time In: 10:15 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced On September 11, 2025 the Division of Child Development and Early Education (DCDEE) received a complaint allegation regarding the following: There is a concern that incident reports are not being completed as required. There is a concern that children are not being adequately supervised. There is a concern that the facility is not following its operational policies and procedures. There is a concern that ratio is not being maintained. There is a concern that children are not being treated in a nurturing manner. The purpose of today’s visit was to discuss these allegations with the program’s administration. The 18-month compliance history was 94% prior to today’s visit. Upon arrival I was greeted at the primary entrance of the facility by Ms. K. Smith, Director In Training, where I introduced myself. I was allowed entry into the building and we headed to the main office where I shared the purpose of today’s visit as I proceeded to find a space for my personal items. After storing my personal items in a nearby chair the allegation statement was read aloud to Ms. Smith and a few details were shared of which child care regulations were being investigated for potential violations. Ms. Smith stated that she was aware of a few situations that had occurred in the past month that may be related to these allegations. She also stated that she felt as though they were all in connection a child that had recently disenrolled from the program. I then shared a few additional details about the specific allegations that had been provided in the complaint and inquired if she had any questions. She stated she did not. I then asked Ms. Smith to elaborate on the knowledge she had of the similar situations she had previously mentioned that had occurred within the past month. It was at that point Ms. Smith provided details about three situations that had occurred with a child that was previously enrolled in one of the younger classrooms and the parent had chosen to disenroll earlier this month. Ms. Smith explained that she only had firsthand knowledge of one of the incidents that had occurred, as she had not been onsite when the others had taken place, but the program’s Assistant Director, Ms. D. Holmes, had firsthand knowledge of each incident including follow-up communications and any next steps that may have occurred. I, then, asked Ms. Smith to share her firsthand account of the situation she knowledge of. It was at that point she shared additional details and upon conclusion, I reviewed program documents including the program’s incident log, various incident reports and classroom attendance documentation before informing Ms. Smith that I would need to conduct a walk-through of the program and speak with any additional staff members including Ms. Holmes that were present onsite today and had any knowledge of these incidents. Two (2) additional staff members were identified. A walk-through of the program was then conducted. Four (4) classrooms and the Infant/Toddler/Twos outdoor learning environment were monitored. While in the outdoor learning environment it was observed that three wooden beams used to create a border around the stationary play structure area were in poor repair, as the wood had visible breaks and the medal screw hardware securing these beams was now protruding and accessible to children. It was also observed that a partially covered tree trunk was also present in that area, creating a safety hazard and the top of a drainage cover was observed broken with pointy sides present in the path of travel and accessible to children. Each of these concerns was shared with the Administrator who was informed that these items would need to be repaired immediately and made inaccessible to children until they were done so. The Administrator was also informed that there was an excessive amount of outdoor debris including broken tree limbs, yard clippings, mulch and other outdoor materials present in an area enclosed by borders at the base of a large tree on the playground. She was reminded that the presence of these items welcome pests and needs to be cleared immediately. Upon conclusion of the walk-through, I reminded Ms. Smith that I would need to speak with those three (3) additional staff members previously identified individually. During the interviews it was shared that staff members recalled similar situations that had occurred approximately two-three weeks ago where there was a concern about the completion of an incident for a child that had potentially being injured while in care, a concern about a lapse in supervision due to a teacher falling asleep while caring for children, a concern about a child being asleep in the outdoor learning environment on a shared blanket and a concern a child not receiving nurturing care when experiencing moments of distress. It was also shared during these interviews that there was no knowledge of completed follow-ups that had taken place by the program’s corporate office or members of the leadership staff pertaining to supervision concerns. At the conclusion of the staff interviews, additional program documents including the facility’s Family handbook, the facility’s Employee handbook, a staff file and the facility’s most current Staff and Training worksheet were reviewed. It was during this review that specific details concerning the facility’s supervision policy and the steps taken to address parental concerns were discussed. Based on the four (4) staff interviews conducted, a review of the facility’s operational policies, a review of the facility’s incident log, a review of multiple incident reports, a review of the various classroom’s daily attendance documentation and a review of the program’s most current Staff and Training worksheet there is no evidence of a violation that ratio is not being maintained. Therefore, these allegations have been UNSUBSTANTITED. Based on the four (4) staff interviews conducted, a review of the facility’s operational policies, a review of the facility’s incident log, a review of multiple incident reports, a review of the various classroom’s daily attendance documentation and a review of the program’s most current Staff and Training worksheet there is evidence of a violation pertaining to the facility is not following its operational policies and procedures. There is also evidence of violations pertaining to incident reports are not being completed as required, children are not adequately supervised and that children are not being treated in a nurturing manner. Therefore, these allegations were SUBSTANTIATED. It was also during today’s visit that a staff member present in the Infant classroom was observed utilizing her cellphone various times while both supervising and providing care for children. This was shared with the Administrator while discussing the program’s cellphone policy and requirements for supervising young children. There were seven (7) violations cited today. Violation Number Comment Rule 303 Children were not adequately supervised at all times. During the four (4) staff interviews conducted it was shared by one staff member that a situation had occurred approximately two-three weeks ago where there was a lapse in supervision due to a teacher falling asleep while caring for children on the playground. It was also during today’s visit that a staff member present in the Infant classroom was observed utilizing her cellphone various times while both supervising and providing care for children. .1801(a)(1-5) 491 Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. During today's visit it was reported by one staff member that a Toddler was observed experiencing moments of distress and allowed to cry for an extended period of time without being addressed by the caregiver at their first opportunity. .0511(b)(1) 611 All beds, cots, or mats with individual linen were not provided for each child. During interviews with staff members it was confirmed that a child had been observed asleep in the outdoor learning environment on a shared blanket with other children. 15A NCAC 18A .2821(c) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. During today's visit an excessive amount of outdoor debris including broken tree limbs, yard clippings, mulch and other outdoor materials was observed present in an area enclosed by borders at the base of a large tree on the playground. 15A NCAC 18A .2832(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Based on a review of the facility’s incident log and a review of multiple incident reports it was observed that incident reports were not being completed thoroughly on a consistent basis and incident reports were being stored together in the facility’s incident log instead of each child’s file as required. .0802 (e) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. While in the outdoor learning environment it was observed that three wooden beams used to create a border around the stationary play structure area were in poor repair, as the wood had visible breaks and the medal screw hardware securing these beams was now protruding and accessible to children. It was also observed that a partially covered tree trunk was also present in that area, creating a safety hazard and the top of a drainage cover was observed broken with pointy sides present in the path of travel and accessible to children. 10A NCAC 09 .0604(p) 1200 Facility did not follow written operational policies. During a review of the facility’s operational policies and a review of various classrooms' daily attendance documentation it was observed that the policies and policies for recording transitional information for children were not being completed consistently. 10A NCAC 09 .2805(a) Corrective Action: All violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday October 01, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -During today’s visit the Administrator was reminded of the expectations of supervising children while in care and the importance of ensuring that children are always adequately supervised. This includes but is not limited to both the indoor and outdoor learning environments. We spoke specifically about potential hazards in the classroom, outdoor play area and during transitional times of the day. -During today’s visit the Administrator and I discussed specific details about the importance of ensuring all program policies and procedures are being followed at all times. We spoke specifically about those included in the family handbook, operational policies relating to the completion of incident reports, as well the process to address parental concerns. I reminded the Administrator of the importance of consistently completing all program-related documentation thoroughly, storing this documentation as required and having all form readily accessible. -During today’s visit the Administrator was reminded of the importance of ensuring that staff members are properly informed of the expectations of providing both nurturing and caring interactions with all children at all times, not just those are easily consolable. -During today’s visit the Administrator was strongly encouraged to put a system in place to ensure that classroom attendance always remains current to reflect the total number of children in care at that time. We spoke about possibly utilizing a specific form to record when children transition between classrooms. -During today’s visit the Administrator was reminded of safe sleep practices for young children, sleep practices for all children and requirements for ensuring sanitation guidelines are always maintained during periods of rest. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2805 · Violation

Name of Operation: Childcare Network #93 Facility ID: 60004340 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: 0325-412L Visit Date: 4/9/2025 Number Present: 28 Completed Date: 4/9/2025 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced On March 27, 2025 the Division of Child Development and Early Education (DCDEE) received a complaint allegation regarding the following: There is a concern that child not adequately supervised. There is a concern that the facility is not following its operational policies and procedures. There is a concern that incident reports are not being completed as required. There is a concern that children are not being treated in a nurturing manner. The purpose of today’s visit was to discuss these allegations with the program’s administration. The 18-month compliance history was 95% prior to today’s visit. Upon arrival I was allowed entry into the facility by Ms. D. Holmes, Assistant Director where we exchanged pleasantries, and I inquired if Ms. A. Simpson, Program Administrator was available. Ms. Holmes stated that Ms. Simpson was currently in her office and I could proceed there to speak with her. Upon entering the office Ms. Simpson was observed seated at her desk. We exchanged greetings and I then shared the purpose of today’s visit as I proceeded to find a space for my personal items. After storing my personal items in a nearby chair the allegation statement was read aloud to Ms. Simpson. Ms. Simpson stated that she was anticipating a visit from myself pertaining to a complaint possibly received by a parent of child recently disenrolled from the program. I then shared a few additional details about the specific allegations that had been provided in the complaint and inquired if she had any questions. She stated she did not. I then asked Ms. Simpson if she had any knowledge of a like situation that had occurred within the past month or so like the allegation that I had shared, and she stated that she did. Ms. Simpson provided details about a child that was previously enrolled in one of the older Preschool classrooms but had been terminated due to experiencing multiple episodes of challenging behavior. It was at that point Ms. Simpson invited Ms. Holmes into the office to share a firsthand account of an incident that had taken place on March 26th, 2025 resulting in the child being disenrolled. It was during these exchanges Ms. Simpson stated that she was not onsite during this incident, as she was at an offsite training accompanied by the District Manager, J. Harper. Additional details about the incident that occurred on March 26th were then shared followed by copies of written statements from other staff members present that day and one child’s file. After reviewing these written statements, I requested to review copies of the facility’s parent handbook and six additional children’s files. I then informed Ms. Simpson that I would need to speak with any other staff members present onsite today that had any knowledge of this incident. Three (3) additional staff members were identified, however only two (2) of those teachers were present today that had been present when the incident occurred. I then informed Ms. Simpson that I would need to speak with those two (2) additional staff members individually. During the interviews it was shared that each of the staff members recalled a similar situation that had occurred approximately two weeks ago where a child had displayed multiple episodes of challenging behavior resulting in the child being sent home. It was also shared that there had been previous incidents beginning in October 2024 concerning the child’s behavior that including hitting other children, trying to leave the room, throwing toys and engaging in aggressive behavior with both staff and classmates but it had seemed to get better around the beginning of November 2024. Both staff members shared that they had documented some of the incidents in the classroom’s documentation binder and spoken briefly with both the child’s parent and Administrators about it. It was at that point that I inquired if any incident reports had been completed regarding the physical altercations with other children and I was informed that there had not been any completed. I then requested to see any documentation recorded for any episodes of challenging behavior observed in the older Preschool classrooms. I was informed that this documentation could not be located. It was at that point a walk-through of the program was conducted. Four (4) classrooms were monitored during today’s visit and children were observed engaging in a variety of activities including meal-time activities, personal care routines and transitioning to naptime. Teachers were observed assisting children with their individual needs and engaging in one-on-one interactions. In the three-year-old classroom, ten (10) children were observed present but only nine (9) children were observed recorded on the two attendance sheets present in the classroom. This was brought to the attention of the staff members present and corrected during the walk-through. At the conclusion of the walk-through additional program documents including the facility’s Family handbook, challenging behavior documentation recorded in October 2024, the facility’s Addressing Concerning Behavior in Classrooms policy, a review of the facility’s most current Staff and Training worksheet and a copy of an Individual Action Plan were reviewed. It was during this process that specific details concerning the facility’s exclusion and disenrollment process was discussed. I requested to see all documentation recorded pertaining to episodes of challenging behavior, conferences held, lesson plans or behavior modification techniques that had been implemented to address these concerns, evidence of efforts made to assist families in finding more suitable environments and documentation signed by both the Administrator and District Manager regarding the decision to terminate. I was informed that these items were not available and some of the steps had not occurred. Based on the four (4) staff interviews conducted, a review of the facility’s operational policies and a review of facility’s most current Staff and Training worksheet there is no evidence of a violation that children are not adequately supervised and that children are not being treated in a nurturing manner. Therefore, these allegations have been UNSUBSTANTITED. Based on the four (4) staff interviews conducted, a review of the facility’s operational policies, a review of facility’s Family handbook, a review of the challenging behavior documentation recorded in October 2024, a review of the facility’s Addressing Concerning Behavior in Classrooms policy and a review of the copy of an Individual Action Plan there is evidence of a violation pertaining to the facility is not following its operational policies and procedures. There is also evidence of a violation pertaining to incident reports are not being completed as required. Therefore, these allegations were SUBSTANTIATED. There were three (3) violations cited today. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. During staff interviews I inquired if any incident reports had been completed regarding the physical altercations with other children and I was informed that there had not been any completed. However, it was reported that incidents had occurred that resulted in injuries due to physical altercations. .0802 (e) 1200 Facility did not follow written operational policies. During today's visit I requested to see all documentation recorded pertaining to episodes of challenging behavior as outlined in their operational policies including: conferences held, lesson plans or behavior modification techniques that had been implemented to address these concerns, evidence of efforts made to assist families in finding more suitable environments and documentation signed by both the Administrator and District Manager regarding the decision to terminate. I was informed that these items were not available and some of the steps had not occurred. 10A NCAC 09 .2805(a) 1301 Center did not maintain a record of daily attendance. In the three-year-old classroom, ten (10) children were observed present but only nine (9) children were observed recorded on the two attendance sheets present in the classroom. GS 110-91(9) Action: All violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday April 23, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -During today’s visit the Administrators and I discussed specific details about the importance of ensuring all program policies and procedures are being followed at all times. We spoke specifically about those included in the family handbook and operational policies relating to the completion of incident reports, as well the process to identify when it is necessary to disenroll a child. I reminded both Administrators of the importance of consistently completing documentation, following all steps outlined in policies for addressing challenging behaviors and sharing this information with parents, as required. We also spoke about the importance of maintaining all documentation for incidents of challenging behavior for later reference including incident reports, classroom documentation logs, emails, notes from parent conferences and all classroom modifications including lesson plans or activities implemented to address specific behaviors. -During today’s visit both staff members and administrators were reminded of the importance of ensuring that classroom attendance always remains current to reflect the total number of children in care at that time. We spoke about possibly utilizing a specific form to record when children transition between classrooms. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: Childcare Network #93 Facility ID: 60004340 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: 0325-412L Visit Date: 4/9/2025 Number Present: 28 Completed Date: 4/9/2025 Age: From 0 To 5 Total Minutes: 345 Time In: 09:45 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced On March 27, 2025 the Division of Child Development and Early Education (DCDEE) received a complaint allegation regarding the following: There is a concern that child not adequately supervised. There is a concern that the facility is not following its operational policies and procedures. There is a concern that incident reports are not being completed as required. There is a concern that children are not being treated in a nurturing manner. The purpose of today’s visit was to discuss these allegations with the program’s administration. The 18-month compliance history was 95% prior to today’s visit. Upon arrival I was allowed entry into the facility by Ms. D. Holmes, Assistant Director where we exchanged pleasantries, and I inquired if Ms. A. Simpson, Program Administrator was available. Ms. Holmes stated that Ms. Simpson was currently in her office and I could proceed there to speak with her. Upon entering the office Ms. Simpson was observed seated at her desk. We exchanged greetings and I then shared the purpose of today’s visit as I proceeded to find a space for my personal items. After storing my personal items in a nearby chair the allegation statement was read aloud to Ms. Simpson. Ms. Simpson stated that she was anticipating a visit from myself pertaining to a complaint possibly received by a parent of child recently disenrolled from the program. I then shared a few additional details about the specific allegations that had been provided in the complaint and inquired if she had any questions. She stated she did not. I then asked Ms. Simpson if she had any knowledge of a like situation that had occurred within the past month or so like the allegation that I had shared, and she stated that she did. Ms. Simpson provided details about a child that was previously enrolled in one of the older Preschool classrooms but had been terminated due to experiencing multiple episodes of challenging behavior. It was at that point Ms. Simpson invited Ms. Holmes into the office to share a firsthand account of an incident that had taken place on March 26th, 2025 resulting in the child being disenrolled. It was during these exchanges Ms. Simpson stated that she was not onsite during this incident, as she was at an offsite training accompanied by the District Manager, J. Harper. Additional details about the incident that occurred on March 26th were then shared followed by copies of written statements from other staff members present that day and one child’s file. After reviewing these written statements, I requested to review copies of the facility’s parent handbook and six additional children’s files. I then informed Ms. Simpson that I would need to speak with any other staff members present onsite today that had any knowledge of this incident. Three (3) additional staff members were identified, however only two (2) of those teachers were present today that had been present when the incident occurred. I then informed Ms. Simpson that I would need to speak with those two (2) additional staff members individually. During the interviews it was shared that each of the staff members recalled a similar situation that had occurred approximately two weeks ago where a child had displayed multiple episodes of challenging behavior resulting in the child being sent home. It was also shared that there had been previous incidents beginning in October 2024 concerning the child’s behavior that including hitting other children, trying to leave the room, throwing toys and engaging in aggressive behavior with both staff and classmates but it had seemed to get better around the beginning of November 2024. Both staff members shared that they had documented some of the incidents in the classroom’s documentation binder and spoken briefly with both the child’s parent and Administrators about it. It was at that point that I inquired if any incident reports had been completed regarding the physical altercations with other children and I was informed that there had not been any completed. I then requested to see any documentation recorded for any episodes of challenging behavior observed in the older Preschool classrooms. I was informed that this documentation could not be located. It was at that point a walk-through of the program was conducted. Four (4) classrooms were monitored during today’s visit and children were observed engaging in a variety of activities including meal-time activities, personal care routines and transitioning to naptime. Teachers were observed assisting children with their individual needs and engaging in one-on-one interactions. In the three-year-old classroom, ten (10) children were observed present but only nine (9) children were observed recorded on the two attendance sheets present in the classroom. This was brought to the attention of the staff members present and corrected during the walk-through. At the conclusion of the walk-through additional program documents including the facility’s Family handbook, challenging behavior documentation recorded in October 2024, the facility’s Addressing Concerning Behavior in Classrooms policy, a review of the facility’s most current Staff and Training worksheet and a copy of an Individual Action Plan were reviewed. It was during this process that specific details concerning the facility’s exclusion and disenrollment process was discussed. I requested to see all documentation recorded pertaining to episodes of challenging behavior, conferences held, lesson plans or behavior modification techniques that had been implemented to address these concerns, evidence of efforts made to assist families in finding more suitable environments and documentation signed by both the Administrator and District Manager regarding the decision to terminate. I was informed that these items were not available and some of the steps had not occurred. Based on the four (4) staff interviews conducted, a review of the facility’s operational policies and a review of facility’s most current Staff and Training worksheet there is no evidence of a violation that children are not adequately supervised and that children are not being treated in a nurturing manner. Therefore, these allegations have been UNSUBSTANTITED. Based on the four (4) staff interviews conducted, a review of the facility’s operational policies, a review of facility’s Family handbook, a review of the challenging behavior documentation recorded in October 2024, a review of the facility’s Addressing Concerning Behavior in Classrooms policy and a review of the copy of an Individual Action Plan there is evidence of a violation pertaining to the facility is not following its operational policies and procedures. There is also evidence of a violation pertaining to incident reports are not being completed as required. Therefore, these allegations were SUBSTANTIATED. There were three (3) violations cited today. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. During staff interviews I inquired if any incident reports had been completed regarding the physical altercations with other children and I was informed that there had not been any completed. However, it was reported that incidents had occurred that resulted in injuries due to physical altercations. .0802 (e) 1200 Facility did not follow written operational policies. During today's visit I requested to see all documentation recorded pertaining to episodes of challenging behavior as outlined in their operational policies including: conferences held, lesson plans or behavior modification techniques that had been implemented to address these concerns, evidence of efforts made to assist families in finding more suitable environments and documentation signed by both the Administrator and District Manager regarding the decision to terminate. I was informed that these items were not available and some of the steps had not occurred. 10A NCAC 09 .2805(a) 1301 Center did not maintain a record of daily attendance. In the three-year-old classroom, ten (10) children were observed present but only nine (9) children were observed recorded on the two attendance sheets present in the classroom. GS 110-91(9) Action: All violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday April 23, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -During today’s visit the Administrators and I discussed specific details about the importance of ensuring all program policies and procedures are being followed at all times. We spoke specifically about those included in the family handbook and operational policies relating to the completion of incident reports, as well the process to identify when it is necessary to disenroll a child. I reminded both Administrators of the importance of consistently completing documentation, following all steps outlined in policies for addressing challenging behaviors and sharing this information with parents, as required. We also spoke about the importance of maintaining all documentation for incidents of challenging behavior for later reference including incident reports, classroom documentation logs, emails, notes from parent conferences and all classroom modifications including lesson plans or activities implemented to address specific behaviors. -During today’s visit both staff members and administrators were reminded of the importance of ensuring that classroom attendance always remains current to reflect the total number of children in care at that time. We spoke about possibly utilizing a specific form to record when children transition between classrooms. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #93 Facility ID: 60004340 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 10/3/2024 Number Present: 34 Completed Date: 10/3/2024 Age: From 0 To 9 Total Minutes: 155 Time In: 09:55 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care center requirements. The facility’s temporary license was issued on May 1, 2024, as the result of a change of ownership. The March 2024 version of the Child Care Center Item Number Listing and the Change of Ownership Licensing Checklist was used to monitor compliance. The facility’s compliance history was 100% prior to today’s visit. This was the second visit during the facility’s temporary license period. Angela Simpson, Director, was present upon my arrival. Ms. Simpson accompanied us as we monitored seven (7) classrooms. Infants and toddlers were observed sleeping and playing in activity areas. Feeding schedules and Safe Sleep Charts were documented as required. Preschool children were observed in outside play and transiting too outside. The activity centers had age-appropriate materials accessible to the children. The rooms were child friendly. The group was within staff/child ratio, group size and space capacity requirements. In space #3 a purse was sitting on a chair behind a door that was not locked. This was corrected during the visit. In space #3 #4 and #7 there is peeling paint in the classrooms. The monthly fire drill and playground inspection were conducted and documented as required. The EPR plan was completed on, June 26, 2024. Staff and children’s files were reviewed. One (1) violation was observed. The files were very organized. The playgrounds were monitored today. Grass and weeds were observed growing through the mulch and under the play structure. The rain spouts attached to the building in the play area have sharp bottoms accessible to the children. There is a part of the fence that the top bar has broken off and it is causing protrusions at the top of the fence. There is a zip line play equipment that is broken and can not be used. The fire inspection was conducted on May 31, 2024. The sanitation inspection was conducted on May 6, 2024, with 17 demerits and an approved rating. The Notice of Compliance was issued 2 August 16, 2024. Seven (7) violations were cited and discussed with Ms. Simpson. Two (2) of the seven (7) violations were corrected during the visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3 #4 and #7 there is peeling paint in the classrooms. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. There is a zip line play equipment that is broken and can not be used. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The rain spouts attached to the building in the play area have sharp bottoms accessible to the children. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Grass and weeds were observed growing through the mulch and under the play structure that could harbor pests. 15A NCAC 18A .2832(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. There is a part of the fence that the top bar has broken off and it is causing protrusions at the top of the fence. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3 a purse was sitting on a chair behind a door that was not locked. .2820(b) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child did not have an updated emergency medical care information on file. .0802(c) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Simpson will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before October 17, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Quality Enhancement and/or Technical Assistance Discussions: Ms. Simpson and I discussed that staff would need to complete all Health & Safety courses within the first year. Recognizing and responding need to be completed within 90 days. If any staff members have completed the Health & Safety since May 1, 2023, they will not need to take the training again. Administrative, Operational and Personnel Policies –The facility’s policies were approved as required. As soon as I receive that the violations from today’s visit are corrected, the facility is eligible to come off of their temporary license. Star Rated License / Environment Rating Scales (ERS) Assessments – The facility will transition at the end of their temporary license to the star rating level the previous owner had earned. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. Your consultant will be working with you when it is time to go through the assessment. The facility’s rating level from the previous owner had earned the following rating. 6 points in education 6 points in program 1 Quality Point. This is a total of 13 points, which is a Five-Star License. The facility has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. Ms. Simpson responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: Childcare Network #93 Facility ID: 60004340 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 10/3/2024 Number Present: 34 Completed Date: 10/3/2024 Age: From 0 To 9 Total Minutes: 155 Time In: 09:55 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care center requirements. The facility’s temporary license was issued on May 1, 2024, as the result of a change of ownership. The March 2024 version of the Child Care Center Item Number Listing and the Change of Ownership Licensing Checklist was used to monitor compliance. The facility’s compliance history was 100% prior to today’s visit. This was the second visit during the facility’s temporary license period. Angela Simpson, Director, was present upon my arrival. Ms. Simpson accompanied us as we monitored seven (7) classrooms. Infants and toddlers were observed sleeping and playing in activity areas. Feeding schedules and Safe Sleep Charts were documented as required. Preschool children were observed in outside play and transiting too outside. The activity centers had age-appropriate materials accessible to the children. The rooms were child friendly. The group was within staff/child ratio, group size and space capacity requirements. In space #3 a purse was sitting on a chair behind a door that was not locked. This was corrected during the visit. In space #3 #4 and #7 there is peeling paint in the classrooms. The monthly fire drill and playground inspection were conducted and documented as required. The EPR plan was completed on, June 26, 2024. Staff and children’s files were reviewed. One (1) violation was observed. The files were very organized. The playgrounds were monitored today. Grass and weeds were observed growing through the mulch and under the play structure. The rain spouts attached to the building in the play area have sharp bottoms accessible to the children. There is a part of the fence that the top bar has broken off and it is causing protrusions at the top of the fence. There is a zip line play equipment that is broken and can not be used. The fire inspection was conducted on May 31, 2024. The sanitation inspection was conducted on May 6, 2024, with 17 demerits and an approved rating. The Notice of Compliance was issued 2 August 16, 2024. Seven (7) violations were cited and discussed with Ms. Simpson. Two (2) of the seven (7) violations were corrected during the visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3 #4 and #7 there is peeling paint in the classrooms. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. There is a zip line play equipment that is broken and can not be used. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The rain spouts attached to the building in the play area have sharp bottoms accessible to the children. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Grass and weeds were observed growing through the mulch and under the play structure that could harbor pests. 15A NCAC 18A .2832(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. There is a part of the fence that the top bar has broken off and it is causing protrusions at the top of the fence. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3 a purse was sitting on a chair behind a door that was not locked. .2820(b) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child did not have an updated emergency medical care information on file. .0802(c) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Simpson will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before October 17, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Quality Enhancement and/or Technical Assistance Discussions: Ms. Simpson and I discussed that staff would need to complete all Health & Safety courses within the first year. Recognizing and responding need to be completed within 90 days. If any staff members have completed the Health & Safety since May 1, 2023, they will not need to take the training again. Administrative, Operational and Personnel Policies –The facility’s policies were approved as required. As soon as I receive that the violations from today’s visit are corrected, the facility is eligible to come off of their temporary license. Star Rated License / Environment Rating Scales (ERS) Assessments – The facility will transition at the end of their temporary license to the star rating level the previous owner had earned. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. Your consultant will be working with you when it is time to go through the assessment. The facility’s rating level from the previous owner had earned the following rating. 6 points in education 6 points in program 1 Quality Point. This is a total of 13 points, which is a Five-Star License. The facility has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. Ms. Simpson responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childcare Network #93 Facility ID: 60004340 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 10/3/2024 Number Present: 34 Completed Date: 10/3/2024 Age: From 0 To 9 Total Minutes: 155 Time In: 09:55 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with all applicable child care center requirements. The facility’s temporary license was issued on May 1, 2024, as the result of a change of ownership. The March 2024 version of the Child Care Center Item Number Listing and the Change of Ownership Licensing Checklist was used to monitor compliance. The facility’s compliance history was 100% prior to today’s visit. This was the second visit during the facility’s temporary license period. Angela Simpson, Director, was present upon my arrival. Ms. Simpson accompanied us as we monitored seven (7) classrooms. Infants and toddlers were observed sleeping and playing in activity areas. Feeding schedules and Safe Sleep Charts were documented as required. Preschool children were observed in outside play and transiting too outside. The activity centers had age-appropriate materials accessible to the children. The rooms were child friendly. The group was within staff/child ratio, group size and space capacity requirements. In space #3 a purse was sitting on a chair behind a door that was not locked. This was corrected during the visit. In space #3 #4 and #7 there is peeling paint in the classrooms. The monthly fire drill and playground inspection were conducted and documented as required. The EPR plan was completed on, June 26, 2024. Staff and children’s files were reviewed. One (1) violation was observed. The files were very organized. The playgrounds were monitored today. Grass and weeds were observed growing through the mulch and under the play structure. The rain spouts attached to the building in the play area have sharp bottoms accessible to the children. There is a part of the fence that the top bar has broken off and it is causing protrusions at the top of the fence. There is a zip line play equipment that is broken and can not be used. The fire inspection was conducted on May 31, 2024. The sanitation inspection was conducted on May 6, 2024, with 17 demerits and an approved rating. The Notice of Compliance was issued 2 August 16, 2024. Seven (7) violations were cited and discussed with Ms. Simpson. Two (2) of the seven (7) violations were corrected during the visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3 #4 and #7 there is peeling paint in the classrooms. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. There is a zip line play equipment that is broken and can not be used. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The rain spouts attached to the building in the play area have sharp bottoms accessible to the children. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Grass and weeds were observed growing through the mulch and under the play structure that could harbor pests. 15A NCAC 18A .2832(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. There is a part of the fence that the top bar has broken off and it is causing protrusions at the top of the fence. GS 110-91(6); .0605((i) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3 a purse was sitting on a chair behind a door that was not locked. .2820(b) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child did not have an updated emergency medical care information on file. .0802(c) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Simpson will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before October 17, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Quality Enhancement and/or Technical Assistance Discussions: Ms. Simpson and I discussed that staff would need to complete all Health & Safety courses within the first year. Recognizing and responding need to be completed within 90 days. If any staff members have completed the Health & Safety since May 1, 2023, they will not need to take the training again. Administrative, Operational and Personnel Policies –The facility’s policies were approved as required. As soon as I receive that the violations from today’s visit are corrected, the facility is eligible to come off of their temporary license. Star Rated License / Environment Rating Scales (ERS) Assessments – The facility will transition at the end of their temporary license to the star rating level the previous owner had earned. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. Your consultant will be working with you when it is time to go through the assessment. The facility’s rating level from the previous owner had earned the following rating. 6 points in education 6 points in program 1 Quality Point. This is a total of 13 points, which is a Five-Star License. The facility has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. Ms. Simpson responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times