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Home › NC › Charlotte › Childcare Network #92B
2301 Commonwealth Avenue, Charlotte NC 28205 · License #60004323 · Center · Child Care Center
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G.S. 110-90 · Violation
Name of Operation: Childcare Network #92B Facility ID: 60004323 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/23/2026 Number Present: 17 Completed Date: 2/23/2026 Age: From 0 To 2 Total Minutes: 295 Time In: 10:00 AM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during the Annual Compliance Visit. The five-star licensed child care center continued to meet voluntary enhanced ratios and space requirements. Upon arrival at the center, I greeted at the side entry door by the infant caregiver. The assistant administrator, Ms. Chelsea Demerson. The Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Item Number Listing dated April 2025 were used to document compliance. Spaces #1-3, and outdoor learning environment were monitored for compliance. Children were monitored served for lunch, cheese pizza, green beans, and diced pineapples. Milk was not served with the meal. Ms. Chelsea forgot the milk and had to go across the street to the kitchen to obtain the milk. Space #3 did not have a dirty toy bin or any dirty toys in the bin. Ms. Chelsea went and obtained a bin and labeled it. It was discussed that a conversation was warranted with the lead teacher to ensure all the toys were pulled and properly cleaned during nap time. A weekly cleaning checklist was provided and recommended to post in the applicable classrooms to help staff with accountability of cleaning. In space #1 and #2 had books in poor repair that were accessible to children. The outdoor learning environment was monitored for compliance. Protective surfacing requirements were not met with at least six inches of mulch. The mulch was visibly compacted. We discussed how infants were taken outside daily. There was not a stroller or bye-bye buggy on site. The infant caregiver stated that staff assist when getting children outside to the playground area. It would be helpful for staff to have access to a stroller or bye-bye buggy to take children for walks off premises and especially when ERS were completed. Children must go outside daily, unless there was active precipitation falling from the sky. The infant caregiver stated the infants go to the screened in porch. It was explained that going to the screened in porch did not meet the daily outdoor time for children. No children were identified with a medical condition that required medication, or medical action plan. Children were monitored engaged in free play, diapering, eating lunch, and napping time. Staff and Training worksheets were not updated and emailed as requested prior to the visit. There were two new staff and one existing staff member. All three staff files were monitored for compliance (O. Brown, S. Hicks and A. Teasley). The ABCMS was run prior to the visit and O. Brown, hired in December 2025, was not linked to the facility. There were four former staff members who were monitored linked and need to be unlinked. (J. Lewis, N. Martinez, R. Ramakrishnan and C. Romero Jijon). There were seventeen (17) children enrolled. Two (2) children’s files were monitored for compliance and found to meet child care requirements. Documentation for quarterly safety drills, monthly fire drills, playground inspections and center incident log were monitored for compliance. There have not been any documented incidents since the beginning of the year 2026. Administration stated there were not any incidents that required an incident report. The center’s EPR plan and Ready to Go File were monitored for compliance. The EPR plan was current. We discussed where the center and children’s records were being maintained. Administration stated the records were being maintained in the administration offices in the other building. Further discussion is being completed on the DCDEE side to ensure consistency and compliance with child care rules. Lesson plans were monitored posted, but none of the three required posted lesson plans were dated. There was not anything visible in any classrooms showing connection to what was listed on the posted lesson plan. The center does not provide transportation to children. The last sanitation inspection completed was dated September 3, 2025, with seven (7) demerits cited and a Superior classification issued. The last annual fire inspection was completed March 26, 2025. It was highly recommended to begin your annual inspection process four to six weeks prior to expiration. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current lesson plan was not posted in space #2 or #3. The lesson plan posted in space #1 was not dated. GS 110-91(12); .0508(a) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. A dirty toy bin was not present in space #3 nor were there any identified mouthed toys removed from the environment. .2822(a)(1-4) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. Books were monitored in poor condition in spaces #2 and #3. .0601(d) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member hired in December 2025, was not linked to the facility in the ABCMS. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing did not measure at least six inches in depth was compacted. .0605(k)(1-4) Technical Assistance Provided and General Discussion: 1. We discussed status on Pathway #1. Ms. Mackins stated there were two out of the three lead teachers who were new and needed additional time to prepare for ERS. It was highly recommended to obtain a community assessment from NCRLAP as soon as possible. It was explained to Ms. Mackins that the expectation for providers that six months after their visit between October 2025 and March 2026 that six months from the visit, the program would begin the reassessment process. Six months from today’s visit is August 2026. Beyond August would jeopardize the star rating for the license. Child Care Consultants will not be able to delay processing for an entire caseload. The center must adhere to the timeline for beginning the reassessment process. There are several resources available on the NCRLAP website at www.NCRLAP.org. It was recommended to take advantage of the training/resources available. We discussed the center self-study (NCRLAP) and the CQI quality improvement plan for the center and individuals. Staff education requirements for the four-and five-star ratings were reviewed with the administration. 2. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. It was recommended to enroll in the infant/toddler program offered by CCRI, have a community assessment from NCRLAP and purchase either infant/toddler strollers or bye-bye buggy. CORRECTIVE ACTION: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before (insert date), I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Mara Brinton, Child Care Consultant 3687 Stallings Road Harrisburg, NC 28075 mara.brinton@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the above listed address detailing how each violation has been corrected and when. This information shall be received by Monday, March 9, 2026. You may email me with your letter of correction. If you have any questions, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov. You may also contact my supervisor, Michele Sullivan at 704-594-0147 or by email at michele.sullivan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: Childcare Network #92B Facility ID: 60004323 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/23/2026 Number Present: 17 Completed Date: 2/23/2026 Age: From 0 To 2 Total Minutes: 295 Time In: 10:00 AM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during the Annual Compliance Visit. The five-star licensed child care center continued to meet voluntary enhanced ratios and space requirements. Upon arrival at the center, I greeted at the side entry door by the infant caregiver. The assistant administrator, Ms. Chelsea Demerson. The Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Item Number Listing dated April 2025 were used to document compliance. Spaces #1-3, and outdoor learning environment were monitored for compliance. Children were monitored served for lunch, cheese pizza, green beans, and diced pineapples. Milk was not served with the meal. Ms. Chelsea forgot the milk and had to go across the street to the kitchen to obtain the milk. Space #3 did not have a dirty toy bin or any dirty toys in the bin. Ms. Chelsea went and obtained a bin and labeled it. It was discussed that a conversation was warranted with the lead teacher to ensure all the toys were pulled and properly cleaned during nap time. A weekly cleaning checklist was provided and recommended to post in the applicable classrooms to help staff with accountability of cleaning. In space #1 and #2 had books in poor repair that were accessible to children. The outdoor learning environment was monitored for compliance. Protective surfacing requirements were not met with at least six inches of mulch. The mulch was visibly compacted. We discussed how infants were taken outside daily. There was not a stroller or bye-bye buggy on site. The infant caregiver stated that staff assist when getting children outside to the playground area. It would be helpful for staff to have access to a stroller or bye-bye buggy to take children for walks off premises and especially when ERS were completed. Children must go outside daily, unless there was active precipitation falling from the sky. The infant caregiver stated the infants go to the screened in porch. It was explained that going to the screened in porch did not meet the daily outdoor time for children. No children were identified with a medical condition that required medication, or medical action plan. Children were monitored engaged in free play, diapering, eating lunch, and napping time. Staff and Training worksheets were not updated and emailed as requested prior to the visit. There were two new staff and one existing staff member. All three staff files were monitored for compliance (O. Brown, S. Hicks and A. Teasley). The ABCMS was run prior to the visit and O. Brown, hired in December 2025, was not linked to the facility. There were four former staff members who were monitored linked and need to be unlinked. (J. Lewis, N. Martinez, R. Ramakrishnan and C. Romero Jijon). There were seventeen (17) children enrolled. Two (2) children’s files were monitored for compliance and found to meet child care requirements. Documentation for quarterly safety drills, monthly fire drills, playground inspections and center incident log were monitored for compliance. There have not been any documented incidents since the beginning of the year 2026. Administration stated there were not any incidents that required an incident report. The center’s EPR plan and Ready to Go File were monitored for compliance. The EPR plan was current. We discussed where the center and children’s records were being maintained. Administration stated the records were being maintained in the administration offices in the other building. Further discussion is being completed on the DCDEE side to ensure consistency and compliance with child care rules. Lesson plans were monitored posted, but none of the three required posted lesson plans were dated. There was not anything visible in any classrooms showing connection to what was listed on the posted lesson plan. The center does not provide transportation to children. The last sanitation inspection completed was dated September 3, 2025, with seven (7) demerits cited and a Superior classification issued. The last annual fire inspection was completed March 26, 2025. It was highly recommended to begin your annual inspection process four to six weeks prior to expiration. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current lesson plan was not posted in space #2 or #3. The lesson plan posted in space #1 was not dated. GS 110-91(12); .0508(a) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. A dirty toy bin was not present in space #3 nor were there any identified mouthed toys removed from the environment. .2822(a)(1-4) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. Books were monitored in poor condition in spaces #2 and #3. .0601(d) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member hired in December 2025, was not linked to the facility in the ABCMS. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing did not measure at least six inches in depth was compacted. .0605(k)(1-4) Technical Assistance Provided and General Discussion: 1. We discussed status on Pathway #1. Ms. Mackins stated there were two out of the three lead teachers who were new and needed additional time to prepare for ERS. It was highly recommended to obtain a community assessment from NCRLAP as soon as possible. It was explained to Ms. Mackins that the expectation for providers that six months after their visit between October 2025 and March 2026 that six months from the visit, the program would begin the reassessment process. Six months from today’s visit is August 2026. Beyond August would jeopardize the star rating for the license. Child Care Consultants will not be able to delay processing for an entire caseload. The center must adhere to the timeline for beginning the reassessment process. There are several resources available on the NCRLAP website at www.NCRLAP.org. It was recommended to take advantage of the training/resources available. We discussed the center self-study (NCRLAP) and the CQI quality improvement plan for the center and individuals. Staff education requirements for the four-and five-star ratings were reviewed with the administration. 2. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. It was recommended to enroll in the infant/toddler program offered by CCRI, have a community assessment from NCRLAP and purchase either infant/toddler strollers or bye-bye buggy. CORRECTIVE ACTION: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before (insert date), I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Mara Brinton, Child Care Consultant 3687 Stallings Road Harrisburg, NC 28075 mara.brinton@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the above listed address detailing how each violation has been corrected and when. This information shall be received by Monday, March 9, 2026. You may email me with your letter of correction. If you have any questions, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov. You may also contact my supervisor, Michele Sullivan at 704-594-0147 or by email at michele.sullivan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: Childcare Network #92B Facility ID: 60004323 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/23/2026 Number Present: 17 Completed Date: 2/23/2026 Age: From 0 To 2 Total Minutes: 295 Time In: 10:00 AM Time Out: 02:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during the Annual Compliance Visit. The five-star licensed child care center continued to meet voluntary enhanced ratios and space requirements. Upon arrival at the center, I greeted at the side entry door by the infant caregiver. The assistant administrator, Ms. Chelsea Demerson. The Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Item Number Listing dated April 2025 were used to document compliance. Spaces #1-3, and outdoor learning environment were monitored for compliance. Children were monitored served for lunch, cheese pizza, green beans, and diced pineapples. Milk was not served with the meal. Ms. Chelsea forgot the milk and had to go across the street to the kitchen to obtain the milk. Space #3 did not have a dirty toy bin or any dirty toys in the bin. Ms. Chelsea went and obtained a bin and labeled it. It was discussed that a conversation was warranted with the lead teacher to ensure all the toys were pulled and properly cleaned during nap time. A weekly cleaning checklist was provided and recommended to post in the applicable classrooms to help staff with accountability of cleaning. In space #1 and #2 had books in poor repair that were accessible to children. The outdoor learning environment was monitored for compliance. Protective surfacing requirements were not met with at least six inches of mulch. The mulch was visibly compacted. We discussed how infants were taken outside daily. There was not a stroller or bye-bye buggy on site. The infant caregiver stated that staff assist when getting children outside to the playground area. It would be helpful for staff to have access to a stroller or bye-bye buggy to take children for walks off premises and especially when ERS were completed. Children must go outside daily, unless there was active precipitation falling from the sky. The infant caregiver stated the infants go to the screened in porch. It was explained that going to the screened in porch did not meet the daily outdoor time for children. No children were identified with a medical condition that required medication, or medical action plan. Children were monitored engaged in free play, diapering, eating lunch, and napping time. Staff and Training worksheets were not updated and emailed as requested prior to the visit. There were two new staff and one existing staff member. All three staff files were monitored for compliance (O. Brown, S. Hicks and A. Teasley). The ABCMS was run prior to the visit and O. Brown, hired in December 2025, was not linked to the facility. There were four former staff members who were monitored linked and need to be unlinked. (J. Lewis, N. Martinez, R. Ramakrishnan and C. Romero Jijon). There were seventeen (17) children enrolled. Two (2) children’s files were monitored for compliance and found to meet child care requirements. Documentation for quarterly safety drills, monthly fire drills, playground inspections and center incident log were monitored for compliance. There have not been any documented incidents since the beginning of the year 2026. Administration stated there were not any incidents that required an incident report. The center’s EPR plan and Ready to Go File were monitored for compliance. The EPR plan was current. We discussed where the center and children’s records were being maintained. Administration stated the records were being maintained in the administration offices in the other building. Further discussion is being completed on the DCDEE side to ensure consistency and compliance with child care rules. Lesson plans were monitored posted, but none of the three required posted lesson plans were dated. There was not anything visible in any classrooms showing connection to what was listed on the posted lesson plan. The center does not provide transportation to children. The last sanitation inspection completed was dated September 3, 2025, with seven (7) demerits cited and a Superior classification issued. The last annual fire inspection was completed March 26, 2025. It was highly recommended to begin your annual inspection process four to six weeks prior to expiration. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current lesson plan was not posted in space #2 or #3. The lesson plan posted in space #1 was not dated. GS 110-91(12); .0508(a) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. A dirty toy bin was not present in space #3 nor were there any identified mouthed toys removed from the environment. .2822(a)(1-4) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. Books were monitored in poor condition in spaces #2 and #3. .0601(d) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member hired in December 2025, was not linked to the facility in the ABCMS. G.S. 110-90.2 & .2703(r) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The protective surfacing did not measure at least six inches in depth was compacted. .0605(k)(1-4) Technical Assistance Provided and General Discussion: 1. We discussed status on Pathway #1. Ms. Mackins stated there were two out of the three lead teachers who were new and needed additional time to prepare for ERS. It was highly recommended to obtain a community assessment from NCRLAP as soon as possible. It was explained to Ms. Mackins that the expectation for providers that six months after their visit between October 2025 and March 2026 that six months from the visit, the program would begin the reassessment process. Six months from today’s visit is August 2026. Beyond August would jeopardize the star rating for the license. Child Care Consultants will not be able to delay processing for an entire caseload. The center must adhere to the timeline for beginning the reassessment process. There are several resources available on the NCRLAP website at www.NCRLAP.org. It was recommended to take advantage of the training/resources available. We discussed the center self-study (NCRLAP) and the CQI quality improvement plan for the center and individuals. Staff education requirements for the four-and five-star ratings were reviewed with the administration. 2. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. It was recommended to enroll in the infant/toddler program offered by CCRI, have a community assessment from NCRLAP and purchase either infant/toddler strollers or bye-bye buggy. CORRECTIVE ACTION: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before (insert date), I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Mara Brinton, Child Care Consultant 3687 Stallings Road Harrisburg, NC 28075 mara.brinton@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the above listed address detailing how each violation has been corrected and when. This information shall be received by Monday, March 9, 2026. You may email me with your letter of correction. If you have any questions, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov. You may also contact my supervisor, Michele Sullivan at 704-594-0147 or by email at michele.sullivan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: Childcare Network #92B Facility ID: 60004323 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 10/23/2025 Number Present: 18 Completed Date: 10/23/2025 Age: From 0 To 1 Total Minutes: 240 Time In: 10:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance with applicable child care requirements during a Routine Unannounced Visit. The five-star licensed center continued to operate meeting enhanced ratios and space. Ms. Mackins, center administrator, greeted me in her office. The child care item listing dated April 2025 was used to identify and determine non-compliance. The following sections were monitored for compliance: A1, B1, C4, C5, C6, E1, E2, F3, G1, G3, G4 and G5. A walk through of spaces # 1-3, and the outdoor learning environment were monitored for compliance. The center does not provide transportation to children. The center does not serve school age children in the building. Children were monitored engaged in free play, tummy time, outdoor play and eating lunch. A yellow slide maintained in the outdoor learning environment was monitored with a large divot where mulch was kicked out of the area when children exit the slide. It was recommended to purchase a kick plate or make a rake accessible for staff to use prior to children go outside. We discussed dirty toy bins maintained on upper shelves. Very little dirty toys were monitored in the “dirty toy bins”. Ms. Mackins was reminded that while the center is dealing with Hand, foot and mouth disease, staff need to work hard to remove mouthed toys from the children’s environments. We discussed posted infant feeding schedules. In space #1 a couple of the posted feeding schedules were top of each other on a clip board. Each individual feeding schedule should be posted separately and easily identifiable for any staff who may serve as a floater or substitute. In space #1 the center had the old ITS-SIDS poster, the DCDEE sample policy and CCN#92B center ITS-SIDS policy were posted. It was recommended to remove the DCDEE sample policy and ITS-SIDS poster and only post the CCN #92B center policy. Several books in space #2 were monitored with torn pages/seams. There were not any new staff members hired since the last AC visit in March 2025. The staff and training worksheet were updated and provided for review during the visit. All staff were monitored current with CBC’s, CPR and FA training with health and safety training. We discussed the ABCMS portal and the required process. A DCDEE roster report was run prior to the visit and existing staff were monitored linked. Monthly outdoor inspections, incident log, monthly fire drills and quarterly safety drills were monitored completed, and current. The center’s printed EPR plan and Ready to Go File were monitored for compliance. The EPR plan was monitored current but the RTGF was missing two enrolled children and one child’s allergy medical action plan. The last sanitation inspection was completed September 3, 2025, with seven (7) demerits cited and a Superior classification issued. The last annual fire inspection was completed on March 26, 2025. It was highly recommended to begin your annual inspection process four to six weeks prior to expiration. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. At least three books were monitored in poor repair in space #2. .0601(d) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The monitored RTGF was not current with each child's emergency contact information, or allergy information. There were two children whose required information was not maintained in the file. .0607(d)(10) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch/fall zone at the base of the yellow slide didn't meet six inches in depth. .0605(k)(1-4) Technical Assistance Provided and General Discussion: 1. Pathway #1 was selected and documented with Ms. Mackins. We discussed Modernization of QRIS. It was highly recommended to ensure a DCDEE WORKS status letter is on file for each staff member, including all lead teachers, teachers, and group leaders. It was recommended to review all links sent pertaining to the QRIS Modernization via the DCDEE website and emails from the consultant. Ms. Mackins requested September 2026 as the time frame for processing the reassessment of the license. We discussed the importance of being ready for ERS, no later than September 2026. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. 3. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 4. It was recommended to connect with a community health nurse, Juanita Brown. Ms. Brown was contacted during the visit to discuss hand and foot and mouth disease and DCDEE medication and medication form requirements for licensed programs. Ms. Brown may be contacted at 704-258-4718 or by email at juanita.brown@mecklenburgcountync.gov. 5. We discussed the room temperature requirements. In space #2, the room temperature read 68F. It was almost 11:00 am when the walk through was conducted. The room temperature may not be lower than 65F. The infant room may not exceed 75F and all other classrooms may not exceed 85F. The opening staff will need to verify the inside room temperatures during the late fall and winter months to ensure the minimum room temperature of 65F. 6. Ms. Makins requested assistance with unlinking staff in the ABCMS. The updated guide was provided, and Ms. Makins was asked to contact me if she is unsuccessful with unlinking former staff. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Thursday, November 6, 2025. You may email me with your letter of correction. Mail written documentation to Mara Brinton, 3687 Stallings Road, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If you have any questions, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: Childcare Network #92B Facility ID: 60004323 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 17 Completed Date: 3/5/2025 Age: From 0 To 1 Total Minutes: 270 Time In: 12:00 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during the Annual Compliance Visit. Upon arrival at the center, I was greeted at the administrator’s office door by a staff member. The staff member was asked to locate Ms. Mackins. Ms. Makins was located covering lunch breaks, and we returned to her office. The center maintained a five-star rated license and continued to meet enhanced ratios and space. The Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Item Number Listing dated November 2024 were used to document compliance. Spaces #1-3, and outdoor learning environment were monitored for compliance. No transportation is provided for children. No food Children were monitored napping on mats with linen and engaged in tummy time. Nineteen children were monitored enrolled. Two children’s records were selected and monitored for compliance. Staff and Training worksheets were requested to be emailed to me prior to the visit. The worksheet was printed and provided during the visit. Based on the change of ownership that took place March 1, 2024, the existing staff were required to obtain CMT training within ninety (90) days and had one year from March 1, 2024, to complete Health and Safety Training. Ms. Mackins stated she did not fully understand what was required for the existing staff. The three existing staff obtained CMT training but did not complete the Health and Safety training by March 1, 2025. The center’s EPR plan was monitored for compliance and current. The EPR ready to go file was monitored for compliance. Ms. Mackins was reminded if after the annual review of the EPR plan in the system is completed, if nothing changed then only print off page 28/31 respectively for this center’s printed plan/page number. There was a change of ownership, and the existing staff had ninety days to complete Recognizing and Responding to Child Maltreatment and CPR and FA. The existing staff also had one year from March 1, 2024, to complete the required health and safety training. Ms. Mackins stated she was confused about if existing staff need. Over the counter medications were monitored stored properly with a permission slip to administer the medication. We discussed over the counter medications permission slips are valid for up to 12 months. Documentation for quarterly safety drills and monthly fire drills were discussed and monitored. The daily attendance with children’s arrival and departure times were monitored documented and current for today. The outdoor learning environment was monitored for compliance. Monthly inspections were conducted and compliance issued noted and corrected. In the corner of the fenced in playground, the corner white fence was boding over and a weed vine growing up the corner post. There was a Little Tykes plastic tree house. One of the plastic flowers was monitored broken off, leaving just the green plastic stem protruding. The backdoor ramp was monitored with beginning signs of deterioration. By mid-to-late spring the wood would need to be painted. The last sanitation inspection was conducted on September 26, 2024, with twenty-three (23) demerits cited, and an Approved classification issued. The last annual fire inspection was completed on March 27, 2024. It was recommended to begin the annual inspection process 4-6 weeks prior to expiration. The fire inspector must complete the DCDEE annual fire inspection report. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. A plastic flower on a Little Tykes Tree house was monitored broken off, leaving the green plastic stem protruding. .0601(d) 721 All equipment and furnishings were not in good repair. The white fence slat was monitored boding over by overgrown vines and weeds pushing up against the fence. G.S. 110-91(6); .0601(b) 1898 Staff did not complete the health and safety training within one year of employment. Three existing staff were required to complete H & S training by March 1, 2025. .1102(a) Technical Assistance Provided and General Discussion: 1. It was recommended to purchase the third edition of ITERS and ECERS and begin training staff. There are several resources available on the NCRLAP website at www.NCRLAP.org. It was recommended to take advantage of the training available. 2. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Ms. Mackins has been unable to complete the required process. We discussed obtaining/using a Business NCID. Ms. Mackins will need to complete the required process and communicate such within the next two weeks. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. We discussed submitting CBC requalification’s in six-month increments (June and January). CBC renewals may be submitted six months prior to expiration. 4. We discussed the use of evacuation cribs for a child’s daily crib. I explained that a child could be assigned an evacuation crib, as long as when it is used to practice monthly drills the sheets are changed and crib disinfected after group use. 5. We discussed how infants are taken outside for their daily requirement with outdoor time. There were not any strollers or bye-bye buggies. Staff physically escort infants to the front fenced in yard, daily. However, there was no apparatus for a caregiver to take infants/toddlers for a walk. Strollers or a bye-bye buggy would be required. Infant evacuation cribs are only to be used for monthly fire drills or in an emergency. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Wednesday, March 19, 2025. You may email me with your letter of correction. Mail documentation to Mara Brinton, 7870 Woodmere Drive, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If you have any questions, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: Childcare Network #92B Facility ID: 60004323 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 17 Completed Date: 3/5/2025 Age: From 0 To 1 Total Minutes: 270 Time In: 12:00 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during the Annual Compliance Visit. Upon arrival at the center, I was greeted at the administrator’s office door by a staff member. The staff member was asked to locate Ms. Mackins. Ms. Makins was located covering lunch breaks, and we returned to her office. The center maintained a five-star rated license and continued to meet enhanced ratios and space. The Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Item Number Listing dated November 2024 were used to document compliance. Spaces #1-3, and outdoor learning environment were monitored for compliance. No transportation is provided for children. No food Children were monitored napping on mats with linen and engaged in tummy time. Nineteen children were monitored enrolled. Two children’s records were selected and monitored for compliance. Staff and Training worksheets were requested to be emailed to me prior to the visit. The worksheet was printed and provided during the visit. Based on the change of ownership that took place March 1, 2024, the existing staff were required to obtain CMT training within ninety (90) days and had one year from March 1, 2024, to complete Health and Safety Training. Ms. Mackins stated she did not fully understand what was required for the existing staff. The three existing staff obtained CMT training but did not complete the Health and Safety training by March 1, 2025. The center’s EPR plan was monitored for compliance and current. The EPR ready to go file was monitored for compliance. Ms. Mackins was reminded if after the annual review of the EPR plan in the system is completed, if nothing changed then only print off page 28/31 respectively for this center’s printed plan/page number. There was a change of ownership, and the existing staff had ninety days to complete Recognizing and Responding to Child Maltreatment and CPR and FA. The existing staff also had one year from March 1, 2024, to complete the required health and safety training. Ms. Mackins stated she was confused about if existing staff need. Over the counter medications were monitored stored properly with a permission slip to administer the medication. We discussed over the counter medications permission slips are valid for up to 12 months. Documentation for quarterly safety drills and monthly fire drills were discussed and monitored. The daily attendance with children’s arrival and departure times were monitored documented and current for today. The outdoor learning environment was monitored for compliance. Monthly inspections were conducted and compliance issued noted and corrected. In the corner of the fenced in playground, the corner white fence was boding over and a weed vine growing up the corner post. There was a Little Tykes plastic tree house. One of the plastic flowers was monitored broken off, leaving just the green plastic stem protruding. The backdoor ramp was monitored with beginning signs of deterioration. By mid-to-late spring the wood would need to be painted. The last sanitation inspection was conducted on September 26, 2024, with twenty-three (23) demerits cited, and an Approved classification issued. The last annual fire inspection was completed on March 27, 2024. It was recommended to begin the annual inspection process 4-6 weeks prior to expiration. The fire inspector must complete the DCDEE annual fire inspection report. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. A plastic flower on a Little Tykes Tree house was monitored broken off, leaving the green plastic stem protruding. .0601(d) 721 All equipment and furnishings were not in good repair. The white fence slat was monitored boding over by overgrown vines and weeds pushing up against the fence. G.S. 110-91(6); .0601(b) 1898 Staff did not complete the health and safety training within one year of employment. Three existing staff were required to complete H & S training by March 1, 2025. .1102(a) Technical Assistance Provided and General Discussion: 1. It was recommended to purchase the third edition of ITERS and ECERS and begin training staff. There are several resources available on the NCRLAP website at www.NCRLAP.org. It was recommended to take advantage of the training available. 2. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Ms. Mackins has been unable to complete the required process. We discussed obtaining/using a Business NCID. Ms. Mackins will need to complete the required process and communicate such within the next two weeks. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. We discussed submitting CBC requalification’s in six-month increments (June and January). CBC renewals may be submitted six months prior to expiration. 4. We discussed the use of evacuation cribs for a child’s daily crib. I explained that a child could be assigned an evacuation crib, as long as when it is used to practice monthly drills the sheets are changed and crib disinfected after group use. 5. We discussed how infants are taken outside for their daily requirement with outdoor time. There were not any strollers or bye-bye buggies. Staff physically escort infants to the front fenced in yard, daily. However, there was no apparatus for a caregiver to take infants/toddlers for a walk. Strollers or a bye-bye buggy would be required. Infant evacuation cribs are only to be used for monthly fire drills or in an emergency. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Wednesday, March 19, 2025. You may email me with your letter of correction. Mail documentation to Mara Brinton, 7870 Woodmere Drive, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If you have any questions, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0606 · Violation
Name of Operation: Childcare Network #92B Facility ID: 60004323 Consultant: MARA BRINTON Operation Type: Center Case Number: 0324-146L Visit Date: 3/11/2024 Number Present: 13 Completed Date: 3/14/2024 Age: From 0 To 1 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations of violations of child care requirements during a complaint visit. Upon arrival at center #92A, I went upstairs to the administrator’s office. Mr. Terrence was present, and I requested he contact Ms. Mackins to inform her of the visit. The visit was applicable to the site across the street, #92B. Once Ms. Mackins returned to the center the printed allegations were read aloud to her as followed: There is a concern that diapers are not being changed when soiled. Before Ms. Mackins and I went across the street to center #92B, one of the staff members who works at #92B was returning from break. The staff person works at #92B and is often one of the closers. The staff person was interviewed about frequency of diaper changing of infants and toddlers. The staff member reported children are checked about every half hour but changed every two hours. We discussed some recommended practices to help track and communicate with parents. It was recommended to require staff who are responsible for diapering children in the building to use a sharpie pen, write their initials and the time the diaper was placed on the child. This would allow any parent to know and see the last time their child was diapered before leaving the facility for the day. It was also recommended to utilize electronic applications to help communicate with parents electronically when their child was diapered at the facility. The staff member was asked at what time do children begin departing for the day. The staff person responded any time between 3:30 pm and 5:30 pm. Ms. Mackins and I went across the street to facility #92B and three spaces were monitored for compliance. There were thirteen (13) children present in two spaces. The older infant space towards the front of the converted house was not in use. In the unused space and the infant space were monitored with a sample ITS-SIDS policy. The center’s policy was not posted. I instructed Ms. Mackins to determine and check the applicable boxes on the sample policy to indicate what the center staff will do to help make the sleep environment for infants as safe as possible. After the policy is completed/customized, the policy should be reviewed, signed by the applicable infant parents, and then filed in the child’s record. The revised or customized policy should also be reviewed with each infant staff, and anyone scheduled to work in the infant room. There were two staff in the toddler room with nine children who were one year old. One staff was completing the diapering of a child. Proper diapering procedures were observed followed, and the staff and child washed their hands afterwards. The daily schedule was monitored and reviewed. Times were listed in the daily schedule reflecting the center has scheduled times throughout the day for children to be diapered. Diapering schedules of children were discussed with two staff present. Both staff stated children were changed at least every two hours. The toddlers were observed walking around the classrooms, seated at the table playing with table top toys and interacting with their provider and each other. There were not any sagging diapers or soiled clothes observed. Based on the discussions with five staff members and observations the allegation that diapers are not being changed when soiled was UNSUBSTANTIATED. Two classrooms of infants and toddlers were observed. Not one child was observed with soiled diapers. Upon arrival to one classroom, a staff person was in process of completing changing a diaper of a toddler. Staff were interviewed about the frequency of checking and changing diapers. All staff responded with an appropriate response and standard of at least every two hours. Violation Number Comment Rule 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center did not have a developed ITS-SIDS policy posted in the infant room. In the older infant space, not in use, there was a sample ITS SIDS policy that was not customized. .0606(b) Technical Assistance Provided and General Discussion: 1. I spoke with Mr. Terrence about center working thermometers. He stated they did not know until a parent suggested to them to get new thermometers that they were not functioning properly. Mr. Terrence stated new thermometers were purchased and placed in the classrooms at #92B. Mr. Terrence was asked if families are notified if a parent informs the center their child was diagnosed with a communicable disease. Mr. Terrence stated of course we notify the families of applicable classrooms, but only if parents tell us. Mr. Terrence stated there are times parents do not inform the administration their child was diagnosed with anything but instead inform the center the child is sick and will return another day. Mr. Terrence stated they post information on the applicable classroom door so parents will be able to discern if their child displays any of the symptoms. The center also uses electronic forms of communication. 2. Ms. Mackins stated the center uses an electronic communication application entitled, “See-N-Moments”, email and text messages to communicate with families. I inquired if the staff of diapered children communicate with parents using the application mentioned. Ms. Mackins stated the infant staff use the application to communicate with parents about the infant’s day including diapering. However, Ms. Mackins stated the toddler staff may not document diapering when using the application. I encouraged Ms. Mackins to have the staff to document using the application any time an infant or toddler is diapered. It is important for staff who have children who do not have the language skills yet to communicate clearly about their day and should receive consistent communication from the staff. 3. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. (b) The center shall post a copy of its safe sleep policy about infant safe sleep practices in a prominent place in the infant room where parents and caregivers are able to view daily. (c) A copy of the center's safe sleep policy shall be given and explained to the parents of an infant aged 12 months or younger on or before the first day the infant attends the center. The parent shall sign a statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain: (1) the infant's name; (2) the date the infant first attended the center; (3) the date the center's safe sleep policy was given and explained to the parent; and (4) the date the parent signed the acknowledgement. The center shall retain the acknowledgement in the child's record as long as the child is enrolled at the center. (d) If a center amends its safe sleep policy, it shall give written notice of the amendment to the parents of all enrolled infants aged 12 months or younger at least 14 days before the amended policy is implemented. Each parent shall sign a statement acknowledging the receipt and explanation of the amendment. The center shall retain the acknowledgement in the child's record as long as the child is enrolled at the center. (e) A caregiver shall place a child age 12 months or younger on the child's back for sleeping, unless for a child age 6 months or younger, the operator obtains a written waiver from a health care professional; or for a child older than 6 months, the operator obtains a written waiver from a health care professional or parent. Waivers shall include the following: (1) the infant's name and birth date; (2) the signature and date of the infant's health care professional or parent; (3) if a wedge is needed specify why it is needed and how it is to be used; and (4) the infant's authorized sleep positions. The center shall retain the waiver in the child's record as long as the child is enrolled at the center. (f) For each infant with a waiver on file at the center as specified in Paragraph (e) of this Rule, a notice shall be posted for quick reference near the infant's crib, bassinet, play pen, cot or mat that shall include: (1) the infant's name; (2) the infant's authorized sleep position; and (3) the location of the signed waiver. No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. (h) A bed, crib, or cot, equipped with a firm waterproof mattress at least four inches thick and a fitted sheet shall be provided for each child who remains in the center after midnight. The top of bunk beds shall be used by school-age children only. (i) A caregiver shall not place anything over the face of a child during rest time. History Note: Authority G.S. 110-85; 110-91(15); 143B-168.3; Eff. May 1, 2004; Amended Eff. July 1, 2010; Readopted Eff. October 1, 2017; Amended Eff. February 1, 2021. 4. The summary could not be completed at the time of the visit due to computer access issues and the allegations received were not issued to the correct facility. The intake department had to reissue the allegations to the correct facility first before the summary could be completed in the system. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Friday, March 29, 2024. You may email me your letter of correction. Mail written documentation to Mara Brinton, 7870 Woodmere Drive, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If you have any questions, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
G.S. 110-85 · Violation
Name of Operation: Childcare Network #92B Facility ID: 60004323 Consultant: MARA BRINTON Operation Type: Center Case Number: 0324-146L Visit Date: 3/11/2024 Number Present: 13 Completed Date: 3/14/2024 Age: From 0 To 1 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations of violations of child care requirements during a complaint visit. Upon arrival at center #92A, I went upstairs to the administrator’s office. Mr. Terrence was present, and I requested he contact Ms. Mackins to inform her of the visit. The visit was applicable to the site across the street, #92B. Once Ms. Mackins returned to the center the printed allegations were read aloud to her as followed: There is a concern that diapers are not being changed when soiled. Before Ms. Mackins and I went across the street to center #92B, one of the staff members who works at #92B was returning from break. The staff person works at #92B and is often one of the closers. The staff person was interviewed about frequency of diaper changing of infants and toddlers. The staff member reported children are checked about every half hour but changed every two hours. We discussed some recommended practices to help track and communicate with parents. It was recommended to require staff who are responsible for diapering children in the building to use a sharpie pen, write their initials and the time the diaper was placed on the child. This would allow any parent to know and see the last time their child was diapered before leaving the facility for the day. It was also recommended to utilize electronic applications to help communicate with parents electronically when their child was diapered at the facility. The staff member was asked at what time do children begin departing for the day. The staff person responded any time between 3:30 pm and 5:30 pm. Ms. Mackins and I went across the street to facility #92B and three spaces were monitored for compliance. There were thirteen (13) children present in two spaces. The older infant space towards the front of the converted house was not in use. In the unused space and the infant space were monitored with a sample ITS-SIDS policy. The center’s policy was not posted. I instructed Ms. Mackins to determine and check the applicable boxes on the sample policy to indicate what the center staff will do to help make the sleep environment for infants as safe as possible. After the policy is completed/customized, the policy should be reviewed, signed by the applicable infant parents, and then filed in the child’s record. The revised or customized policy should also be reviewed with each infant staff, and anyone scheduled to work in the infant room. There were two staff in the toddler room with nine children who were one year old. One staff was completing the diapering of a child. Proper diapering procedures were observed followed, and the staff and child washed their hands afterwards. The daily schedule was monitored and reviewed. Times were listed in the daily schedule reflecting the center has scheduled times throughout the day for children to be diapered. Diapering schedules of children were discussed with two staff present. Both staff stated children were changed at least every two hours. The toddlers were observed walking around the classrooms, seated at the table playing with table top toys and interacting with their provider and each other. There were not any sagging diapers or soiled clothes observed. Based on the discussions with five staff members and observations the allegation that diapers are not being changed when soiled was UNSUBSTANTIATED. Two classrooms of infants and toddlers were observed. Not one child was observed with soiled diapers. Upon arrival to one classroom, a staff person was in process of completing changing a diaper of a toddler. Staff were interviewed about the frequency of checking and changing diapers. All staff responded with an appropriate response and standard of at least every two hours. Violation Number Comment Rule 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center did not have a developed ITS-SIDS policy posted in the infant room. In the older infant space, not in use, there was a sample ITS SIDS policy that was not customized. .0606(b) Technical Assistance Provided and General Discussion: 1. I spoke with Mr. Terrence about center working thermometers. He stated they did not know until a parent suggested to them to get new thermometers that they were not functioning properly. Mr. Terrence stated new thermometers were purchased and placed in the classrooms at #92B. Mr. Terrence was asked if families are notified if a parent informs the center their child was diagnosed with a communicable disease. Mr. Terrence stated of course we notify the families of applicable classrooms, but only if parents tell us. Mr. Terrence stated there are times parents do not inform the administration their child was diagnosed with anything but instead inform the center the child is sick and will return another day. Mr. Terrence stated they post information on the applicable classroom door so parents will be able to discern if their child displays any of the symptoms. The center also uses electronic forms of communication. 2. Ms. Mackins stated the center uses an electronic communication application entitled, “See-N-Moments”, email and text messages to communicate with families. I inquired if the staff of diapered children communicate with parents using the application mentioned. Ms. Mackins stated the infant staff use the application to communicate with parents about the infant’s day including diapering. However, Ms. Mackins stated the toddler staff may not document diapering when using the application. I encouraged Ms. Mackins to have the staff to document using the application any time an infant or toddler is diapered. It is important for staff who have children who do not have the language skills yet to communicate clearly about their day and should receive consistent communication from the staff. 3. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and (11) specifies any other steps the center shall take to provide a safe sleep environment for infants aged 12 months or younger. (b) The center shall post a copy of its safe sleep policy about infant safe sleep practices in a prominent place in the infant room where parents and caregivers are able to view daily. (c) A copy of the center's safe sleep policy shall be given and explained to the parents of an infant aged 12 months or younger on or before the first day the infant attends the center. The parent shall sign a statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain: (1) the infant's name; (2) the date the infant first attended the center; (3) the date the center's safe sleep policy was given and explained to the parent; and (4) the date the parent signed the acknowledgement. The center shall retain the acknowledgement in the child's record as long as the child is enrolled at the center. (d) If a center amends its safe sleep policy, it shall give written notice of the amendment to the parents of all enrolled infants aged 12 months or younger at least 14 days before the amended policy is implemented. Each parent shall sign a statement acknowledging the receipt and explanation of the amendment. The center shall retain the acknowledgement in the child's record as long as the child is enrolled at the center. (e) A caregiver shall place a child age 12 months or younger on the child's back for sleeping, unless for a child age 6 months or younger, the operator obtains a written waiver from a health care professional; or for a child older than 6 months, the operator obtains a written waiver from a health care professional or parent. Waivers shall include the following: (1) the infant's name and birth date; (2) the signature and date of the infant's health care professional or parent; (3) if a wedge is needed specify why it is needed and how it is to be used; and (4) the infant's authorized sleep positions. The center shall retain the waiver in the child's record as long as the child is enrolled at the center. (f) For each infant with a waiver on file at the center as specified in Paragraph (e) of this Rule, a notice shall be posted for quick reference near the infant's crib, bassinet, play pen, cot or mat that shall include: (1) the infant's name; (2) the infant's authorized sleep position; and (3) the location of the signed waiver. No confidential medical information, including an infant's medical diagnosis, shall be shown on the notice. (g) Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. (h) A bed, crib, or cot, equipped with a firm waterproof mattress at least four inches thick and a fitted sheet shall be provided for each child who remains in the center after midnight. The top of bunk beds shall be used by school-age children only. (i) A caregiver shall not place anything over the face of a child during rest time. History Note: Authority G.S. 110-85; 110-91(15); 143B-168.3; Eff. May 1, 2004; Amended Eff. July 1, 2010; Readopted Eff. October 1, 2017; Amended Eff. February 1, 2021. 4. The summary could not be completed at the time of the visit due to computer access issues and the allegations received were not issued to the correct facility. The intake department had to reissue the allegations to the correct facility first before the summary could be completed in the system. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Friday, March 29, 2024. You may email me your letter of correction. Mail written documentation to Mara Brinton, 7870 Woodmere Drive, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If you have any questions, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.