Charlotte Bilingual Learning Center

10A NCAC 09 .0514 · Violation

Name of Operation: CHARLOTTE BILINGUAL LEARNING CENTER Facility ID: 60003703 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 11/4/2025 Number Present: 0 Completed Date: 11/4/2025 Age: From 0 To 0 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during a Routine Unannounced visit. The current Five-Star rated license was issued on September 19, 2025. The last Annual Compliance Visit was completed on March 18, 2025. The facility has a compliance history of 94% prior to today’s visit. The following was monitored using the April 2025 Child Care Center Item Number Listing: supervision, capacity, CPR, First Aid, special training, storage of hazardous substances, storage of medication, approved space, provider records, program records, license posted, and permit restrictions. Upon arrival I was granted entrance into the facility and greeted in the front office by a member of the administrative staff, where I introduced myself and shared the purpose of today’s visit. I then proceeded to Ms. M. Duran’s office, where I placed my personal items and spoke with another member of the leadership team while awaiting her arrival. Shortly after, Ms. Duran arrived and we discussed more details about today’s visit prior to conducting a walk-through of the facility. Ms. Duran informed me that there were no children present, and teachers were conducting parent conferences, as today was a Teacher Workday. I informed her that I could still conduct the visit and would monitor the facility as using the same guidelines, as if children were present. She stated that she understood. Upon beginning the walk-through of the facility the program’s license, no smoking signage, safe arrival/departure procedures and NC child care law summary were each observed prominently posted. During today’s visit nine (9) licensed childcare spaces, four (4) restrooms, the program’s lobby and all spaces adjacent to these areas were monitored for compliance. Each was observed to be compliant. Children were not observed onsite, as today was a teacher workday. Daily attendance sheets were observed posted and reflecting prior days of attendance for each classroom but not monitored as there were no children present. Hazardous materials were observed stored, as required. Program records were monitored. Monthly fire drills, quarterly emergency drills and monthly outdoor playground inspections were reviewed. They were each found to be conducted and documented as required. Emergency medication was monitored and found to be compliant, as well as stored as required. Staff files were monitored for current Criminal Background Checks and specialized training using the most recently updated Staff and Training Worksheet. They were found to be in compliance. Four (4) files were monitored for new staff members hired between August 15, 2025 and October 20, 2025. It was observed that three (3) new staff members’ personnel files did not contain a signed and dated statement that they received a job description. It was also observed that one new (1) staff member who has contact with children did not have documentation on file of receiving at least 16 hours of orientation within first 6 weeks of employment. Children’s files were not monitored. The last sanitation inspection was conducted on September 17, 2025 with 5 demerits and a Superior rating. The facility’s last approved fire inspection was conducted on August 21, 2025. There were two (2) violations cited today. Violation Number Comment Rule 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) files were monitored for new staff members hired between August 15, 2025 and October 20, 2025. It was observed that one new (1) staff member who has contact with children did not have documentation on file of receiving at least 16 hours of orientation within first 6 weeks of employment. .1101(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Four (4) files were monitored for new staff members hired between August 15, 2025 and October 20, 2025. It was observed that three (3) new staff members’ personnel files did not contain a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Tuesday November 18, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: - During today’s visit the Administrator was reminded of the importance of ensuring that all program related documentation including but not limited to staff forms, required staff training and other pertinent staff related paperwork is completed, as required, and these items are both easily accessible and stored as required. -During today’s visit the Administrator was reminded to consistently update the facility’s CBC Roster created through the ABCMS portal, as changes occur. This includes both new hires, rehires and when employment ends for a staff member. -During today’s visit Ms. Marta and I discussed the recent updates to the QRIS process. We discussed that both in-person and virtual trainings had been recently offered for providers in Mecklenburg County. I reminded her that there are currently three Pathways being offered and inquired if she had identified which Pathway her program would possibly choose. She informed me that she was currently most interested in Pathway One, Program Assessment, as it is what the facility is most familiar with. I, then, inquired when she felt the program would be prepared to go through this process. She stated that potentially November of 2026 would be the best timeframe for her program based on the change in enrollment after the beginning of a new school year. We, then, completed the Pathway to the Stars information sheet and I provided her with three printed resources from the Division website explaining more about CQI, Education Standards and Pathway One (Program Assessment). -Please check your email regularly for updates from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Quality Everyday (QED) through CCRI is available and works with one (1), two (2), three (3), four (4), and five (5) Star facilities. Thank you for your time and if you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHARLOTTE BILINGUAL LEARNING CENTER Facility ID: 60003703 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 6/6/2025 Number Present: 94 Completed Date: 6/6/2025 Age: From 3 To 5 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during a Routine Unannounced visit. The current Five-Star rated license was issued on July 10, 2020. The last Annual Compliance Visit was completed on March 18, 2025. The facility has a compliance history of 86% prior to today’s visit. The following was monitored using the April 2025 Child Care Center Item Number Listing: supervision, capacity, CPR, First Aid, special training, storage of hazardous substances, storage of medication, approved space, provider records, program records, license posted, and permit restrictions. Upon arrival I was granted entrance into the facility and greeted in the front office by a member of the administrative staff, where I introduced myself and shared the purpose of today’s visit. I was then escorted to Ms. M. Duran’s office, where I placed my personal items and discussed a few more details about today’s visit prior to conducting a walk-through of the facility. The program’s license, no smoking signage, safe arrival/departure procedures and NC child care law summary were prominently posted. Six (6) licensed childcare spaces, four (4) restrooms, the program’s lobby and all spaces adjacent to these areas were monitored for compliance. Children were observed participating in outdoor learning activities, independent play, personal care routines, transitional activities and small group activities. In Space #3 the posted daily attendance sheet was observed reflecting that no children had been checked in for the day although seventeen (17) children were in attendance. This information was brought to the attention of the teachers present and updated to reflect the current number of children in attendance. Hazardous materials were observed stored, as required. Program records were monitored. Monthly fire drills, quarterly emergency drills and monthly outdoor playground inspections were reviewed. They were each found to be conducted and documented as required. Emergency medication was monitored and found to be compliant, as well as stored as required. Staff files were monitored for current Criminal Background Checks and specialized training using the most recently updated Staff and Training Worksheet. They were found to be in compliance. Children’s files were not monitored. The last sanitation inspection was conducted on January 30, 2025 with 8 demerits and a Superior rating. The facility’s last approved fire inspection was conducted on November 13, 2024. There was one (1) violation cited today. It was corrected during the visit, so there is no corrective action letter due at this time. Violation Number Comment Rule 1301 Center did not maintain a record of daily attendance. In Space #3 the posted daily attendance sheet was observed reflecting that no children had been checked in for the day although seventeen (17) children were in attendance. GS 110-91(9) Technical Assistance Provided and General Discussion: - During today’s visit both the teachers and administrators were reminded of the importance of ensuring that all program related documentation is completed, as required. We spoke specifically about the posted attendance and any attendance related sign-in/sign-out sheets. Staff members were reminded that it is imperative that these documents stay current and reflect accurate information. -During today’s visit I requested to see the facility’s current CBC Roster created through the ABCMS portal. Ms. Marta shared that she continues to experience technical difficulties with linking all staff members to the school. She was able to show me the facility’s current roster and while some staff members of the program are listed other staff members that once appeared on the list are no longer there. She also was able to show me one staff member in still listed as in progress, while others do not show up at all. We attempted to troubleshoot the issue for fifteen minutes before deciding a follow-up call to the helpdesk later would be the best next steps to seek a resolution. Ms. Marta stated that she would provide me with an update once she had one to share. Thank you for your time and if you have any questions about today’s visit, please feel free to contact Resha Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHARLOTTE BILINGUAL LEARNING CENTER Facility ID: 60003703 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 3/18/2025 Number Present: 88 Completed Date: 3/18/2025 Age: From 3 To 5 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during an Annual Compliance visit. The facility is currently operating with a Five Star Rated License issued July 10, 2020 and had an eighteen (18) month compliance history score of 82% prior to today’s visit. The May 2023 Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Center Item Number Listing dated November 2024 was used to document compliance with child care rules. Upon arrival I utilized the building’s call button to notify the front office of my presence. I was granted entrance into the facility and proceeded to the front office where I was greeted by members of the administrative team. I introduced myself and shared the purpose of today’s visit. I then asked if Ms. M. Duran, Program Administrator, was available and I was told that she would be with me shortly. Within a few moments Ms. Duran joined us, and we proceeded to her office. It was there I shared with her the purpose of today’s visit and placed my personal items. She shared with me that she was currently conducting interviews for the upcoming school year but she entrust this process to a colleague and join me for today’s. Shortly after we conducted a walk-through of the program. During today’s visit the facility’s lobby area, six (6) licensed child care spaces, the facility’s cafeteria, hallways adjacent to these licensed spaces used by travel of enrolled students, three (3) bathrooms, and one (1) outdoor learning environment was monitored for compliance. During the visit children were observed engaged in free play activities, group learning activities, mealtime routines, transitional activities, personal care routines and naptime. Teachers were observed providing nurturing interactions. The facility was observed maintaining adequate supervision and in compliance with staff/child ratio, capacity including group size. It was observed that the facility’s license, NC Summary of Law, Safe Arrival/Departure procedures, Emergency Medical Care Plan and First Aid poster were posted in a visible area. In Space #3 emergency medication was monitored. It was observed that one child with a chronic medical condition requiring life-saving medicine did not have a Medical Action Plan on file. This information was shared with the Administrator and she was reminded of the importance of ensuring that all children have all required medication and the completed, corresponding paperwork on file. She stated that she would have the parent complete this form immediately. In Space #4 children were observed engaging in a group learning activity for approximately eight (8) minutes that utilized the classroom’s computer as a primary component. However, upon checking both the posted lesson plan and the classroom’s screen time log this activity was not documented. I reminded the Administrator that use of any electronic media device with a visual display, during the scheduled day has to be documented to ensure that children do not exceed the maximum of thirty minutes per day per child and two and a half hours total per week per child. She stated that she understood and would have teachers update their current documentation to reflect this. She also shared that she would speak with the program’s Meck Pre-K coach to identify how to best meet this requirement, as this component is included daily in the classroom’s lesson plan. The outdoor learning environment was monitored and found to be in compliance. It was observed that once space is currently not in use, as some wooden planks on the boardwalk have become loose posing a safety hazard for children that utilize this space. Ms. Duran shared that the program has recently received assistance from a third party agency that will begin repairing the area tomorrow with a scheduled completion date of Friday, March 21st 2025. I inquired what steps have been taken to ensure that children still have opportunities to engage in large motor activities and she informed me that teachers take children on walks prior onsite prior to engaging in play activities in the gross motor activity room. The center’s incident log was monitored and found to be in compliance. Monthly outdoor inspections were monitored for the past twelve months. They were found to have been conducted and documented as required. Monthly fire drills were monitored. They were found to be documented and current. Emergency drills were monitored. It was observed that there was one instance were an emergency drill had happened at the four month interval instead of the required three month interval. This violation was considered as corrected, as an emergency drill had taken place prior to today’s visit. The cafeteria was monitored and found to be in compliance. Twelve (12) children’s files were monitored today. It was observed that one child had a chronic medical condition listed on both their application and medical assessment that required life-saving medication but neither the required medication or corresponding paperwork was available. The Administrator shared that the parent had been previously notified of this issue and had stated that the child no longer needs the medication listed but she had not yet followed up with documentation reflecting this change. The Administrator stated that she would follow up with the parent immediately to have provide the required documentation. Eight (8) staff files were reviewed during today’s visit. Each was found to be in compliance. The Emergency Preparedness and Response Plan/Ready to Go File was monitored and found to be in compliance. The facility does not provide transportation, but vehicles were observed onsite for emergency use. The last annual Sanitation Inspection was conducted on January 30, 2025 with a rating of Superior and 8 demerits. The last Fire Inspection the facility has on file was conducted on November 13, 2024. However, the approved the inspection form was not forwarded to the Consultant seven days after completion as required. This violation is considered corrected, as a copy of the approved inspection form was provided during today’s visit. There were five (5) violations cited during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last Fire Inspection the facility has on file was conducted on November 13, 2024. However, the approved the inspection form was not forwarded to the Consultant seven days after completion as required. 10A NCAC 09 .0304(a) 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In Space #4 children were observed engaging in a group learning activity for approximately eight (8) minutes that utilized the classroom’s computer as a primary component. However, upon checking both the posted lesson plan and the classroom’s screen time log this activity was not documented. .2508(e)(1-5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills were monitored. It was observed that there was one instance were an emergency drill had happened at the four month interval instead of the required three month interval. .0604(u);.0302(d)(8) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. In Space #3 emergency medication was monitored. It was observed that two children with a chronic medical condition requiring life-saving medicine did not have a Medical Action Plan on file. .0801(b) 1836 Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. Twelve (12) children’s files were monitored today. It was observed that one child had a chronic medical condition listed on both their application and medical assessment that required life-saving medication but neither the required medication or corresponding paperwork was available. .0801 (e) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Tuesday April 01, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -The Administrator and I discussed the importance of ensuring all required program documentation and paperwork is completed in its entirety. We spoke specifically about medication forms. - The administrator and I discussed putting a system in place to ensure all required inspections and drills are completed, documented by staff and forwarded to the program’s assigned consultant as required to stay in compliance. We spoke specifically about the facility’s annual fire inspection and emergency drills. -We discussed the importance of ensuring that all required emergency medication and corresponding, completed documentation is onsite for children with chronic medical conditions. We also discussed that if a parent chooses to not provide that medication then that parent needs to provide a written statement expressing this choice. -We also discussed that the Administrator has experienced various technical issues when attempting to access/update the program’s roster on the ABCMS portal. She explained that the number listed does not connect to the helpdesk and upon being transferred to the correct department her call went unanswered. She then stated that once she was able to access the program’s information she has been unsuccessful in obtaining access to the correct information. -During today’s visit we briefly discussed the current status of the QRIS modernization process and when the facility is scheduled to go through assessment. Ms. Duran stated that she has been preparing to make some changes to her program but she waiting to move forward until more information is provided. I provided her details on where the process is currently and she stated that she would follow up with additional questions, if needed. -It was highly recommended to maintain your staff and training worksheets to always keep them current and maintain DCDEE WORKS status letters for each lead teacher, teacher, and administrator. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHARLOTTE BILINGUAL LEARNING CENTER Facility ID: 60003703 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 5/2/2024 Number Present: 88 Completed Date: 5/2/2024 Age: From 3 To 5 Total Minutes: 480 Time In: 09:30 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during an Annual Compliance visit. The facility is currently operating with a Five Star Rated License issued July 10, 2020 and had an eighteen (18) month compliance history score of 89% prior to today’s visit. The May 2023 Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Center Item Number Listing dated August 2023 was used to document compliance with child care rules. Upon arrival I was allow entrance into the facility and greeted in the main office by members of the administrative team. I introduced myself and shared the purpose of today’s visit. I then asked if Ms. M. Duran, Program Administrator, was available and I was informed that she was currently conducting an observation in a classroom but she would be with me shortly. Within a few moments Ms. Duran joined us in the office and I shared with her the purpose of today’s visit. She escorted me to her office where I placed my personal items before we conducted a walk-through of the facility. The lobby, six licensed child care spaces, the cafeteria, the hallways adjacent to the licensed spaces, two bathrooms, and two outdoor learning environments were monitored for compliance. During the visit I observed children engaged in outdoor learning, free play activities, group activities, mealtime routines, transitional activities and naptime. Teachers provided nurturing interactions and the facility was found in compliance with supervision, staff/child ratio, capacity and group size. It was observed that the facility’s license, NC Summary of Law, Safe Arrival/Departure procedures, Emergency Medical Care Plan and First Aid poster were posted in a visible area. In the lobby it was observed that three electrical wall outlets and an electrical power strip were accessible to children but did not have safety plugs covering unused electrical outlets. I reminded Ms. Duran that all electrical outlets that are not in use should either be covered with a safety plug or be made inaccessible to children. She stated that she understood, and this was corrected during the visit. In Space #3 fourteen (14) children were observed present but not documented on the posted daily attendance sheet. This was brought to Ms. Duran’s attention and corrected during the visit. It was also observed that one electrical wall outlet was accessible to children, but it did not have a safety plug covering it when not in use. This was corrected during the visit. In Space #4 sixteen (16) children were observed present but not documented on the posted daily attendance sheet. This was brought to Ms. Duran’s attention and corrected during the visit. In Space #5 three (3) foam blocks were observed in the Block Center with visible teeth impressions. I brought this to Ms. Duran’s attention and reminded her that all toys that are visibly worn or in poor repair need to be removed immediately and made inaccessible to children, as they present a hazard. The three (3) blocks were removed and discarded during the visit. In Space #6 one electrical outlet was observed accessible to children but it did not have a safety plug covering it when not in use. This was corrected during the visit. Emergency medications were monitored and it was observed that two children had incomplete permission to administer forms on file. The outdoor learning environment was monitored and found to be in compliance. The center’s incident log was monitored and found to be in compliance. Monthly outdoor inspections were monitored for the past twelve months. They were found to have been conducted and documented as required. Monthly fire drills were monitored. They were found to be documented and current. Emergency drills were monitored. They were found to be conducted and documented as required. The cafeteria was monitored and found to be in compliance. Ten (10) children’s files were monitored today and found to be in compliance. Five (5) staff files were reviewed, and it was observed that two (2) staff members had not completed all initial health and safety trainings, as required. It was also observed that one (1) staff member did not have a completed annual health questionnaire or annual emergency information form on file. The Emergency Preparedness and Response Plan/Ready to Go File was monitored and found to be in compliance. The facility does not provide transportation, but vehicles were observed onsite for emergency use. The last annual Sanitation Inspection was conducted on 01/04/24 with a rating of Superior and 8 demerits. The last annual Fire Inspection the facility has on file was conducted on 04/30/24. There were seven (7) violations cited during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space #5 three (3) foam blocks were observed in the Block Center with visible teeth impressions. .0601(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the lobby it was observed that three electrical wall outlets and an electrical power strip were accessible to children but did not have safety plugs covering unused electrical outlets. It was also observed in Space #3 and Space #6 that each had one electrical wall outlet accessible to children that did not have a safety plug covering it when not in use. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. Emergency medications were monitored and it was observed that two children had incomplete permission to administer forms on file. 10A NCAC 09 .0803(4)(6-9) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) staff files were reviewed, and it was observed that one (1) staff member did not have a completed annual health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five (5) staff files were reviewed, and it was observed that one (1) staff member did not have a completed annual emergency information form on file. .0701(a) 1301 Center did not maintain a record of daily attendance. In Space #3 fourteen (14) children were observed present but not documented on the posted daily attendance sheet. It was also observed in Space #4 that sixteen (16) children were observed present but not documented on the posted daily attendance sheet. GS 110-91(9) 1898 Staff did not complete the health and safety training within one year of employment. Five (5) staff files were reviewed, and it was observed that two (2) staff members had not completed all initial health and safety trainings, as required. .1102(a) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Thursday May 16, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -The Administrator and I discussed the importance of ensuring all required program documentation and paperwork is completed in its entirety. We spoke specifically about the attendance and medication forms. - The administrator and I discussed putting a system in place to ensure all required paperwork, training hours, annual forms and documentation are completed by staff as required to stay in compliance. We spoke specifically about the annual health questionnaire, emergency information form and health/safety training. -We discussed the importance of ensuring that the facility is checked daily for any potential safety concerns or hazards including uncovered electrical outlets and broken/worn toys. -It was highly recommended to maintain your staff and training worksheets to always keep them current and maintain DCDEE WORKS status letters for each lead teacher, teacher, and administrator. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHARLOTTE BILINGUAL LEARNING CENTER Facility ID: 60003703 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 5/2/2024 Number Present: 88 Completed Date: 5/2/2024 Age: From 3 To 5 Total Minutes: 480 Time In: 09:30 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during an Annual Compliance visit. The facility is currently operating with a Five Star Rated License issued July 10, 2020 and had an eighteen (18) month compliance history score of 89% prior to today’s visit. The May 2023 Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Center Item Number Listing dated August 2023 was used to document compliance with child care rules. Upon arrival I was allow entrance into the facility and greeted in the main office by members of the administrative team. I introduced myself and shared the purpose of today’s visit. I then asked if Ms. M. Duran, Program Administrator, was available and I was informed that she was currently conducting an observation in a classroom but she would be with me shortly. Within a few moments Ms. Duran joined us in the office and I shared with her the purpose of today’s visit. She escorted me to her office where I placed my personal items before we conducted a walk-through of the facility. The lobby, six licensed child care spaces, the cafeteria, the hallways adjacent to the licensed spaces, two bathrooms, and two outdoor learning environments were monitored for compliance. During the visit I observed children engaged in outdoor learning, free play activities, group activities, mealtime routines, transitional activities and naptime. Teachers provided nurturing interactions and the facility was found in compliance with supervision, staff/child ratio, capacity and group size. It was observed that the facility’s license, NC Summary of Law, Safe Arrival/Departure procedures, Emergency Medical Care Plan and First Aid poster were posted in a visible area. In the lobby it was observed that three electrical wall outlets and an electrical power strip were accessible to children but did not have safety plugs covering unused electrical outlets. I reminded Ms. Duran that all electrical outlets that are not in use should either be covered with a safety plug or be made inaccessible to children. She stated that she understood, and this was corrected during the visit. In Space #3 fourteen (14) children were observed present but not documented on the posted daily attendance sheet. This was brought to Ms. Duran’s attention and corrected during the visit. It was also observed that one electrical wall outlet was accessible to children, but it did not have a safety plug covering it when not in use. This was corrected during the visit. In Space #4 sixteen (16) children were observed present but not documented on the posted daily attendance sheet. This was brought to Ms. Duran’s attention and corrected during the visit. In Space #5 three (3) foam blocks were observed in the Block Center with visible teeth impressions. I brought this to Ms. Duran’s attention and reminded her that all toys that are visibly worn or in poor repair need to be removed immediately and made inaccessible to children, as they present a hazard. The three (3) blocks were removed and discarded during the visit. In Space #6 one electrical outlet was observed accessible to children but it did not have a safety plug covering it when not in use. This was corrected during the visit. Emergency medications were monitored and it was observed that two children had incomplete permission to administer forms on file. The outdoor learning environment was monitored and found to be in compliance. The center’s incident log was monitored and found to be in compliance. Monthly outdoor inspections were monitored for the past twelve months. They were found to have been conducted and documented as required. Monthly fire drills were monitored. They were found to be documented and current. Emergency drills were monitored. They were found to be conducted and documented as required. The cafeteria was monitored and found to be in compliance. Ten (10) children’s files were monitored today and found to be in compliance. Five (5) staff files were reviewed, and it was observed that two (2) staff members had not completed all initial health and safety trainings, as required. It was also observed that one (1) staff member did not have a completed annual health questionnaire or annual emergency information form on file. The Emergency Preparedness and Response Plan/Ready to Go File was monitored and found to be in compliance. The facility does not provide transportation, but vehicles were observed onsite for emergency use. The last annual Sanitation Inspection was conducted on 01/04/24 with a rating of Superior and 8 demerits. The last annual Fire Inspection the facility has on file was conducted on 04/30/24. There were seven (7) violations cited during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space #5 three (3) foam blocks were observed in the Block Center with visible teeth impressions. .0601(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the lobby it was observed that three electrical wall outlets and an electrical power strip were accessible to children but did not have safety plugs covering unused electrical outlets. It was also observed in Space #3 and Space #6 that each had one electrical wall outlet accessible to children that did not have a safety plug covering it when not in use. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. Emergency medications were monitored and it was observed that two children had incomplete permission to administer forms on file. 10A NCAC 09 .0803(4)(6-9) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) staff files were reviewed, and it was observed that one (1) staff member did not have a completed annual health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five (5) staff files were reviewed, and it was observed that one (1) staff member did not have a completed annual emergency information form on file. .0701(a) 1301 Center did not maintain a record of daily attendance. In Space #3 fourteen (14) children were observed present but not documented on the posted daily attendance sheet. It was also observed in Space #4 that sixteen (16) children were observed present but not documented on the posted daily attendance sheet. GS 110-91(9) 1898 Staff did not complete the health and safety training within one year of employment. Five (5) staff files were reviewed, and it was observed that two (2) staff members had not completed all initial health and safety trainings, as required. .1102(a) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Thursday May 16, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -The Administrator and I discussed the importance of ensuring all required program documentation and paperwork is completed in its entirety. We spoke specifically about the attendance and medication forms. - The administrator and I discussed putting a system in place to ensure all required paperwork, training hours, annual forms and documentation are completed by staff as required to stay in compliance. We spoke specifically about the annual health questionnaire, emergency information form and health/safety training. -We discussed the importance of ensuring that the facility is checked daily for any potential safety concerns or hazards including uncovered electrical outlets and broken/worn toys. -It was highly recommended to maintain your staff and training worksheets to always keep them current and maintain DCDEE WORKS status letters for each lead teacher, teacher, and administrator. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHARLOTTE BILINGUAL LEARNING CENTER Facility ID: 60003703 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 5/2/2024 Number Present: 88 Completed Date: 5/2/2024 Age: From 3 To 5 Total Minutes: 480 Time In: 09:30 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during an Annual Compliance visit. The facility is currently operating with a Five Star Rated License issued July 10, 2020 and had an eighteen (18) month compliance history score of 89% prior to today’s visit. The May 2023 Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Center Item Number Listing dated August 2023 was used to document compliance with child care rules. Upon arrival I was allow entrance into the facility and greeted in the main office by members of the administrative team. I introduced myself and shared the purpose of today’s visit. I then asked if Ms. M. Duran, Program Administrator, was available and I was informed that she was currently conducting an observation in a classroom but she would be with me shortly. Within a few moments Ms. Duran joined us in the office and I shared with her the purpose of today’s visit. She escorted me to her office where I placed my personal items before we conducted a walk-through of the facility. The lobby, six licensed child care spaces, the cafeteria, the hallways adjacent to the licensed spaces, two bathrooms, and two outdoor learning environments were monitored for compliance. During the visit I observed children engaged in outdoor learning, free play activities, group activities, mealtime routines, transitional activities and naptime. Teachers provided nurturing interactions and the facility was found in compliance with supervision, staff/child ratio, capacity and group size. It was observed that the facility’s license, NC Summary of Law, Safe Arrival/Departure procedures, Emergency Medical Care Plan and First Aid poster were posted in a visible area. In the lobby it was observed that three electrical wall outlets and an electrical power strip were accessible to children but did not have safety plugs covering unused electrical outlets. I reminded Ms. Duran that all electrical outlets that are not in use should either be covered with a safety plug or be made inaccessible to children. She stated that she understood, and this was corrected during the visit. In Space #3 fourteen (14) children were observed present but not documented on the posted daily attendance sheet. This was brought to Ms. Duran’s attention and corrected during the visit. It was also observed that one electrical wall outlet was accessible to children, but it did not have a safety plug covering it when not in use. This was corrected during the visit. In Space #4 sixteen (16) children were observed present but not documented on the posted daily attendance sheet. This was brought to Ms. Duran’s attention and corrected during the visit. In Space #5 three (3) foam blocks were observed in the Block Center with visible teeth impressions. I brought this to Ms. Duran’s attention and reminded her that all toys that are visibly worn or in poor repair need to be removed immediately and made inaccessible to children, as they present a hazard. The three (3) blocks were removed and discarded during the visit. In Space #6 one electrical outlet was observed accessible to children but it did not have a safety plug covering it when not in use. This was corrected during the visit. Emergency medications were monitored and it was observed that two children had incomplete permission to administer forms on file. The outdoor learning environment was monitored and found to be in compliance. The center’s incident log was monitored and found to be in compliance. Monthly outdoor inspections were monitored for the past twelve months. They were found to have been conducted and documented as required. Monthly fire drills were monitored. They were found to be documented and current. Emergency drills were monitored. They were found to be conducted and documented as required. The cafeteria was monitored and found to be in compliance. Ten (10) children’s files were monitored today and found to be in compliance. Five (5) staff files were reviewed, and it was observed that two (2) staff members had not completed all initial health and safety trainings, as required. It was also observed that one (1) staff member did not have a completed annual health questionnaire or annual emergency information form on file. The Emergency Preparedness and Response Plan/Ready to Go File was monitored and found to be in compliance. The facility does not provide transportation, but vehicles were observed onsite for emergency use. The last annual Sanitation Inspection was conducted on 01/04/24 with a rating of Superior and 8 demerits. The last annual Fire Inspection the facility has on file was conducted on 04/30/24. There were seven (7) violations cited during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space #5 three (3) foam blocks were observed in the Block Center with visible teeth impressions. .0601(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the lobby it was observed that three electrical wall outlets and an electrical power strip were accessible to children but did not have safety plugs covering unused electrical outlets. It was also observed in Space #3 and Space #6 that each had one electrical wall outlet accessible to children that did not have a safety plug covering it when not in use. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. Emergency medications were monitored and it was observed that two children had incomplete permission to administer forms on file. 10A NCAC 09 .0803(4)(6-9) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) staff files were reviewed, and it was observed that one (1) staff member did not have a completed annual health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five (5) staff files were reviewed, and it was observed that one (1) staff member did not have a completed annual emergency information form on file. .0701(a) 1301 Center did not maintain a record of daily attendance. In Space #3 fourteen (14) children were observed present but not documented on the posted daily attendance sheet. It was also observed in Space #4 that sixteen (16) children were observed present but not documented on the posted daily attendance sheet. GS 110-91(9) 1898 Staff did not complete the health and safety training within one year of employment. Five (5) staff files were reviewed, and it was observed that two (2) staff members had not completed all initial health and safety trainings, as required. .1102(a) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Thursday May 16, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -The Administrator and I discussed the importance of ensuring all required program documentation and paperwork is completed in its entirety. We spoke specifically about the attendance and medication forms. - The administrator and I discussed putting a system in place to ensure all required paperwork, training hours, annual forms and documentation are completed by staff as required to stay in compliance. We spoke specifically about the annual health questionnaire, emergency information form and health/safety training. -We discussed the importance of ensuring that the facility is checked daily for any potential safety concerns or hazards including uncovered electrical outlets and broken/worn toys. -It was highly recommended to maintain your staff and training worksheets to always keep them current and maintain DCDEE WORKS status letters for each lead teacher, teacher, and administrator. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CHARLOTTE BILINGUAL LEARNING CENTER Facility ID: 60003703 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 82 Completed Date: 2/16/2024 Age: From 3 To 5 Total Minutes: 210 Time In: 11:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during a Routine Unannounced visit. The current Five-Star rated license was issued on July 10, 2020. The last Annual Compliance Visit was completed on May 09, 2023. The facility has a compliance history of 92% prior to today’s visit. The license and NC child care law summary were prominently posted. The following was monitored using the August 2023 Child Care Center Item Number Listing: supervision, capacity, CPR, First Aid, special training, storage of hazardous substances, storage of medication, approved space, provider records, program records, license posted, and permit restrictions. Upon arrival I was greeted at the front entrance by a member of the administrative staff, where I introduced myself and shared the purpose of today’s visit. I was then escorted to Ms. M. Duran’s office, where I placed my personal items before we conducted a walk-through of the facility. Children were observed participating in group time activities, personal care routines, transitional activities and mealtime routines. In Space #3 it was observed that there was a packet of Dramamine Nausea Chews with the warning Keep out of Reach of children accompanied by other warnings stored in a backpack hanging on a hook less than five (5) feet from the floor. I brought this to Ms. Duran’s attention and reminded her that all hazard materials with the warning Keep out of the Reach of children and accompanied by other warnings must be stored under lock and key. This was removed and placed in a locked cabinet during the visit. In the hallway bathroom a large spider web was observed in the window. I reminded Ms. Duran that this needs to be removed immediately, as the presence of insects in areas accessible to and used by children poses a safety hazard. This was removed and the area cleaned during the walk-through. In Space #4 it was observed that there were two (2) electrical outlets on a power strip located on the floor near the carpeted area uncovered when not in use. I pointed this out to Ms. Duran and the classroom teacher, I reminded them that all electrical outlets that are accessible to children must be covered with safety plug coverings when not in use. It was also observed that six (6) packets of burn cream and five (5) packets of triple antibiotic ointment each with the warning Keep out of Reach of children accompanied by other warnings were being stored in a First Aid kit located in a backpack hanging on a hook less than five (5) feet from the floor. I brought this to Ms. Duran’s attention and the items were removed from the classroom and placed in a secured area during the visit. In Space #5 it was observed that there was an emergency medication present that did not have a current permission to administer medication form on file. In Space #6 one (1) electrical outlet was observed not covered with a safety plug when not in use. I pointed this out to the teacher, and she covered the unused electrical outlet with a safety plug during the walk through. Two (2) children had emergency medications present that did not have current permission to administer medication forms on file. It was also observed that there was a First Aid kit present that contained Benadryl anti-itch cream, Neosporin antibiotic ointment and a BenGay cooling gel pack each with the warning Keep out of Reach of children accompanied by other warnings. These were removed during the visit. Program records were monitored. Monthly fire drills and outdoor playground inspections were reviewed. They were found to be conducted and documented as required. Emergency drills (shelter-in-place/lockdown) were reviewed, and it was observed that they are being conducted and documented as required. Staff files were monitored for current Criminal Background Checks and specialized training using the most recently updated Staff and Training Worksheet. They were found to be in compliance. Children’s files were not monitored. The last sanitation inspection was conducted today, January 04, 2024 with 8 demerits and a Superior rating. There were four (4) violations cited today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In the hallway bathroom a large spider web was observed in the window. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #4 it was observed that there were two (2) electrical outlets on a power strip located on the floor near the carpeted area uncovered when not in use. It was also observed in Space #6 that one (1) electrical outlet was observed not covered with a safety plug when not in use. 10A NCAC 09 .0604(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #3 it was observed that there was a packet of Dramamine Nausea Chews with the warning Keep out of Reach of children accompanied by other warnings stored in a backpack hanging on a hook less than five (5) feet from the floor. In Space #4 it was observed that there were six (6) packets of burn cream and five (5) packets of triple antibiotic ointment each with the warning Keep out of Reach of children accompanied by other warnings were being stored in a First Aid kit located in a backpack hanging on a hook less than five (5) feet from the floor. In Space #6 it was also observed that there was a First Aid kit present that contained Benadryl anti-itch cream, Neosporin antibiotic ointment and a BenGay cooling gel pack each with the warning Keep out of Reach of children accompanied by other warnings. 15A NCAC 18A .2820(d) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #5 it was observed that there was an emergency medication present that did not have a current permission to administer medication form on file. It was also observed in Space #6 that two (2) children had emergency medications present that did not have current permission to administer medication forms on file. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Corrective Action: Any outstanding violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Friday March 01, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -It was discussed that all medication forms should be reviewed by both the administrator and staff when medication is brought in to ensure that they are completed in their entirety. -I reminded both Administrators and Teachers that it is imperative that safety guidelines must be followed at all times including pest/insects being removed immediately, electrical outlets being covered and hazardous materials/medications being stored in the correct manner including inaccessible to children. -I reminded Teachers and Administrators to review all learning materials for age-appropriateness prior to making them accessible to children. We spoke specifically about art materials and items with small parts in the three year old classroom. -I reminded Administrators to continue monitoring areas shared with other programs for hazards and safety concerns to ensure enrolled children do not have access to hazard materials, debris/clutter or materials that are not age-appropriate. Thank you for your time and if you have any questions about today’s visit, please feel free to contact Resha Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHARLOTTE BILINGUAL LEARNING CENTER Facility ID: 60003703 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 2/16/2024 Number Present: 82 Completed Date: 2/16/2024 Age: From 3 To 5 Total Minutes: 210 Time In: 11:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with all applicable childcare requirements during a Routine Unannounced visit. The current Five-Star rated license was issued on July 10, 2020. The last Annual Compliance Visit was completed on May 09, 2023. The facility has a compliance history of 92% prior to today’s visit. The license and NC child care law summary were prominently posted. The following was monitored using the August 2023 Child Care Center Item Number Listing: supervision, capacity, CPR, First Aid, special training, storage of hazardous substances, storage of medication, approved space, provider records, program records, license posted, and permit restrictions. Upon arrival I was greeted at the front entrance by a member of the administrative staff, where I introduced myself and shared the purpose of today’s visit. I was then escorted to Ms. M. Duran’s office, where I placed my personal items before we conducted a walk-through of the facility. Children were observed participating in group time activities, personal care routines, transitional activities and mealtime routines. In Space #3 it was observed that there was a packet of Dramamine Nausea Chews with the warning Keep out of Reach of children accompanied by other warnings stored in a backpack hanging on a hook less than five (5) feet from the floor. I brought this to Ms. Duran’s attention and reminded her that all hazard materials with the warning Keep out of the Reach of children and accompanied by other warnings must be stored under lock and key. This was removed and placed in a locked cabinet during the visit. In the hallway bathroom a large spider web was observed in the window. I reminded Ms. Duran that this needs to be removed immediately, as the presence of insects in areas accessible to and used by children poses a safety hazard. This was removed and the area cleaned during the walk-through. In Space #4 it was observed that there were two (2) electrical outlets on a power strip located on the floor near the carpeted area uncovered when not in use. I pointed this out to Ms. Duran and the classroom teacher, I reminded them that all electrical outlets that are accessible to children must be covered with safety plug coverings when not in use. It was also observed that six (6) packets of burn cream and five (5) packets of triple antibiotic ointment each with the warning Keep out of Reach of children accompanied by other warnings were being stored in a First Aid kit located in a backpack hanging on a hook less than five (5) feet from the floor. I brought this to Ms. Duran’s attention and the items were removed from the classroom and placed in a secured area during the visit. In Space #5 it was observed that there was an emergency medication present that did not have a current permission to administer medication form on file. In Space #6 one (1) electrical outlet was observed not covered with a safety plug when not in use. I pointed this out to the teacher, and she covered the unused electrical outlet with a safety plug during the walk through. Two (2) children had emergency medications present that did not have current permission to administer medication forms on file. It was also observed that there was a First Aid kit present that contained Benadryl anti-itch cream, Neosporin antibiotic ointment and a BenGay cooling gel pack each with the warning Keep out of Reach of children accompanied by other warnings. These were removed during the visit. Program records were monitored. Monthly fire drills and outdoor playground inspections were reviewed. They were found to be conducted and documented as required. Emergency drills (shelter-in-place/lockdown) were reviewed, and it was observed that they are being conducted and documented as required. Staff files were monitored for current Criminal Background Checks and specialized training using the most recently updated Staff and Training Worksheet. They were found to be in compliance. Children’s files were not monitored. The last sanitation inspection was conducted today, January 04, 2024 with 8 demerits and a Superior rating. There were four (4) violations cited today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In the hallway bathroom a large spider web was observed in the window. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #4 it was observed that there were two (2) electrical outlets on a power strip located on the floor near the carpeted area uncovered when not in use. It was also observed in Space #6 that one (1) electrical outlet was observed not covered with a safety plug when not in use. 10A NCAC 09 .0604(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #3 it was observed that there was a packet of Dramamine Nausea Chews with the warning Keep out of Reach of children accompanied by other warnings stored in a backpack hanging on a hook less than five (5) feet from the floor. In Space #4 it was observed that there were six (6) packets of burn cream and five (5) packets of triple antibiotic ointment each with the warning Keep out of Reach of children accompanied by other warnings were being stored in a First Aid kit located in a backpack hanging on a hook less than five (5) feet from the floor. In Space #6 it was also observed that there was a First Aid kit present that contained Benadryl anti-itch cream, Neosporin antibiotic ointment and a BenGay cooling gel pack each with the warning Keep out of Reach of children accompanied by other warnings. 15A NCAC 18A .2820(d) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #5 it was observed that there was an emergency medication present that did not have a current permission to administer medication form on file. It was also observed in Space #6 that two (2) children had emergency medications present that did not have current permission to administer medication forms on file. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Corrective Action: Any outstanding violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Friday March 01, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -It was discussed that all medication forms should be reviewed by both the administrator and staff when medication is brought in to ensure that they are completed in their entirety. -I reminded both Administrators and Teachers that it is imperative that safety guidelines must be followed at all times including pest/insects being removed immediately, electrical outlets being covered and hazardous materials/medications being stored in the correct manner including inaccessible to children. -I reminded Teachers and Administrators to review all learning materials for age-appropriateness prior to making them accessible to children. We spoke specifically about art materials and items with small parts in the three year old classroom. -I reminded Administrators to continue monitoring areas shared with other programs for hazards and safety concerns to ensure enrolled children do not have access to hazard materials, debris/clutter or materials that are not age-appropriate. Thank you for your time and if you have any questions about today’s visit, please feel free to contact Resha Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times