Carter's Child Care

G.S. 110-90 · Violation

Name of Operation: CARTER'S CHILD CARE Facility ID: 60004161 Consultant: LASHAWNDA BERRY Operation Type: Family CC Home Case Number: Visit Date: 4/28/2026 Number Present: 5 Completed Date: 4/28/2026 Age: From 0 To 3 Total Minutes: 105 Time In: 08:55 AM Time Out: 10:40 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit is to monitor applicable child care rules and laws. The facility currently has a Three-Star rated license, the 18-month compliance history score is 99%. The facility license and Summary of the Law was prominently posted. Today I was greeted by E. Anderson, staff. Ms. Anderson assisted me during today’s visit and the visit summary was shared with her. I informed the Owner (via telephone), Coronica Hall, that I was present at the center and she stated that she would be there soon. Permit information-the program operates with a Three-star license, issued April 13, 2022 earning six (6) points for education, two (2) points for program, and one (1) quality point by meeting one programmatic option. License restriction includes: First and Second; Maximum of 5 preschool children at any time; Serves no more than 2 children <1 yr. old. Program is still located at: 2617 South West Blvd., Charlotte, NC 28216. The phone number is: (704) 891-6717. The FCCH is owned by a private owner. There were five (5) children in attendance today. There are five (5) children enrolled at the center. The children present were observed during indoor free play. The meal today met the childcare nutritional requirements. The facility is in compliance with the firearm safety requirements. Criminal record qualifying letter for Ms. Hall’s is not in compliance, the qualifying letter expired on 12/10/2025. Ms. Anderson’s qualifying letter expires on 10/6/2028. Ms. Hall’s health questionnaire expires on 10/7/2026. Ms. Andersons health questionnaire expires on 10/7/2026. Ms. Hall’s CPR and First Aid expires on 3/9/2028. Ms. Anderson’s CPR and First Aid expires on 3/9/2028. Ms. Hall’s ITS-SIDS expires on 11/14/26. Ms. Anderson’s ITS-SIDS expires on 8/29/26. Supervision, capacity, and space were observed in compliance today. The last sanitation inspection was conducted in January 2026. The center followed it’s permit restrictions. Fire drills and shelter in place/lock down drills were monitored and in compliance. The center’s last shelter in place drill was documented for April 2026. Playground inspections were monitored and in compliance. The Division of Child Development Family Child Care Home Item Number Listing was used as a guide to review all child care rules and monitor for all applicable child care requirements. There were two (2) violations cited today. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). C. Hall's qualifying letter expired on 12/10/2025. G.S. 110-90.2 & .2703(n) & (o) 1986 Breast milk, formula, and other bottled beverages sent from home were not fully prepared, dated, and labeled with individual child's names. I observed two bottles in the refrigerator with no name or date. .1706(l) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 4/12/2026, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1. The owner of the FCCH is supposed to be the main caregiver and reside in the home. 2. The center operates 5 days a week, the Owner/ Provider must be the primary caregiver. 3. 1706(l): Breast milk, formula, and other bottled beverages sent from home were not fully prepared, dated, and labeled with individual child's names. 4. G.S. 110-90.2 &.2703(n)&(o): Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). Rated License: QRIS has been updated to the Pathway to the Stars. Today we discussed the Pathway to the Stars, the provider stated that the center would like to pursue: Pathway #2 Please make sure that all staff education is updated in WORKS! QRIS Modernization Implementation Timeline: September 2025- Administrator/Operator Meetings October - March 2026- Consultants will work with you to determine the desired pathway and plan for application April - September 2026- Submit rated license application and transition to a pathway The goal is to have everyone transitioned by the end of 2026. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1705 · Violation

Name of Operation: CARTER'S CHILD CARE Facility ID: 60004161 Consultant: LASHAWNDA BERRY Operation Type: Family CC Home Case Number: Visit Date: 10/7/2025 Number Present: 4 Completed Date: 10/7/2025 Age: From 1 To 3 Total Minutes: 285 Time In: 09:00 AM Time Out: 12:00 PM Time In: 02:00 PM Time Out: 03:45 PM List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. This family child care home has a three-star license and an 18-month compliance history score of 88%. The center’s license and NC child care law were prominently posted. I was greeted by E. Anderson, Caregiver I discussed with you, Ms. Anderson, the Annual Compliance Monitoring guidelines. I asked Ms. Anderson if Ms. Carter would be at the center today and she informed that she would not be. I reminded Ms. Anderson that Ms. Carter must be the primary caregiver, Ms. Carter has not been present at the centers last three visits. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed during indoor free play, naptime and transitions. There were four (4) children present today. There are four (4) children enrolled. The center is only providing care for first shift currently. Inspections: The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required, the centers last fire drill was documented on 10/1/25. Shelter-in-place and lockdown drills were in compliance and documented on 10/1/25. The playground safety inspections were reviewed, the last playground inspection was documented on 10/1/25. The facility last had a sanitation inspection on 1/25. The inspection was completed by the Mecklenburg County Health Department. Outdoor Learning Environment: The outdoor learning environment was monitored today and in compliance. Safety: The center is in compliance with the firearm safety requirements. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records were monitored today and not in compliance. Staff files were monitored today and in compliance. There were three (3) violations cited today. Violation Number Comment Rule 908 Health questionnaire was not completed annually. Two staff members did not have documentation of a current health questionnaire. .1703(a)(1) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Staff member (C.C) did not have documentation of completing the required number of on-going training hours. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Additional Caregiver, A.E, (start date: 9/23/24) did not complete Health and Safety trainings within first year of hire. .1703(b) Technical Assistance: 1. Today I discussed with caregiver, A.E, that Ms. Carter Owner, would need to be the primary caregiver. 2. I provided Ms. Anderson with the Health and Safety Training Record Document and instructions on how to access Moodle to take trainings. 3. During today's visit I discussed section .3200 of the child care rules with Ms. Anderson. Ms. Anderson (additional caregiver) informed me that she was unaware of what path the center would like to pursue. Ms. Anderson stated that she would check with the Owner and update me. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/21/25, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. If you have questions or concerns, please feel free to contact me by email or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28055 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CARTER'S CHILD CARE Facility ID: 60004161 Consultant: LASHAWNDA BERRY Operation Type: Family CC Home Case Number: Visit Date: 10/7/2025 Number Present: 4 Completed Date: 10/7/2025 Age: From 1 To 3 Total Minutes: 285 Time In: 09:00 AM Time Out: 12:00 PM Time In: 02:00 PM Time Out: 03:45 PM List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. This family child care home has a three-star license and an 18-month compliance history score of 88%. The center’s license and NC child care law were prominently posted. I was greeted by E. Anderson, Caregiver I discussed with you, Ms. Anderson, the Annual Compliance Monitoring guidelines. I asked Ms. Anderson if Ms. Carter would be at the center today and she informed that she would not be. I reminded Ms. Anderson that Ms. Carter must be the primary caregiver, Ms. Carter has not been present at the centers last three visits. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed during indoor free play, naptime and transitions. There were four (4) children present today. There are four (4) children enrolled. The center is only providing care for first shift currently. Inspections: The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required, the centers last fire drill was documented on 10/1/25. Shelter-in-place and lockdown drills were in compliance and documented on 10/1/25. The playground safety inspections were reviewed, the last playground inspection was documented on 10/1/25. The facility last had a sanitation inspection on 1/25. The inspection was completed by the Mecklenburg County Health Department. Outdoor Learning Environment: The outdoor learning environment was monitored today and in compliance. Safety: The center is in compliance with the firearm safety requirements. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records were monitored today and not in compliance. Staff files were monitored today and in compliance. There were three (3) violations cited today. Violation Number Comment Rule 908 Health questionnaire was not completed annually. Two staff members did not have documentation of a current health questionnaire. .1703(a)(1) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Staff member (C.C) did not have documentation of completing the required number of on-going training hours. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Additional Caregiver, A.E, (start date: 9/23/24) did not complete Health and Safety trainings within first year of hire. .1703(b) Technical Assistance: 1. Today I discussed with caregiver, A.E, that Ms. Carter Owner, would need to be the primary caregiver. 2. I provided Ms. Anderson with the Health and Safety Training Record Document and instructions on how to access Moodle to take trainings. 3. During today's visit I discussed section .3200 of the child care rules with Ms. Anderson. Ms. Anderson (additional caregiver) informed me that she was unaware of what path the center would like to pursue. Ms. Anderson stated that she would check with the Owner and update me. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/21/25, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. If you have questions or concerns, please feel free to contact me by email or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28055 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1705 · Violation

Name of Operation: CARTER'S CHILD CARE Facility ID: 60004161 Consultant: LASHAWNDA BERRY Operation Type: Family CC Home Case Number: Visit Date: 10/9/2024 Number Present: 4 Completed Date: 10/9/2024 Age: From 0 To 3 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Three-Star license and an 18-month compliance history score of 78%, effective April 13, 2022. The restrictions include: First and Second Shift; Maximum of 5 preschool children at any time; Serves no more than 2 children < 1 yr. old. Upon arrival, I was greeted by E. Anderson, staff member. Ms. Anderson informed me that Owner/ Provider, C. Carter-Hall was not present today. I discussed with Ms. Anderson the Annual Compliance Monitoring guidelines. I began the walkthrough of the center alone and Ms. Anderson assisted me with the rest of visit. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in nurturing interactions with caregivers, teacher directed activities and multi-play opportunities. There were four (4) children present today. There are five (5) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was monitored today. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 9/12/2024. The centers last documented shelter in place was conducted on 7/15/24. The last monthly playground inspection was conducted on 9/12/2024. The center last had a sanitation inspection on 1/3/2024. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records and staff files were monitored today and in compliance. Staff files were monitored today and in compliance. There were fifteen (15) violations cited during today's visit. Violation Number Comment Rule 421 Prior to an individual assuming caregiving responsibilities, the operator did not review the child care requirements, including the Emergency Preparedness and Response Plan, and/or have a signed and dated statement which attests that a review of the requirements was completed on file in the home available for review. One new staff member has not reviewed the EPR plan (HM). .1729(c ) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. I observed a container of Aquaphor in on a shelf in the play room, accessible to children. .1719 (a)(7) 729 Appliances with heating elements, such as bottle warmers, crock pots, curling irons, and electrical cords were accessible to children. I observed electrical cords accessible to children in the play room. 10A NCAC .1719(a)(28) 909 Negative TB test or screening results for all operators were not available. Two staff members did not have documentation of TB test in file. (EA)(HM) .1702(b)(4) 1301 Operator did not complete the required number of on-going training hours as specified in rule. One staff member did not have documentation of completing the required number of on-going training hours (EA). GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1855 The operator did not review the FCCH EPR Plan with additional caregivers on an annual basis. One staff member did not review the EPR plan (EA). .1729(a )(10) 1891 Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities. One new staff member did not have documentation of receiving 16 hours of orientation prior to caregiving. .1729( c) 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. On the outdoor learning environment, I observed broken/ molded/rusted toys and debris/ broken chairs. .1719(a)(17) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Sleep charts did not reflect infants being visually checked every 15 minutes. .1724(a)(7) 2015 Operator did not review the abusive head trauma and shaken baby syndrome policy with staff and/or the acknowledgement of the review did not contain required items or was not available for review. One new staff member did not have documentation of reviewing the abusive head trauma and shaken baby syndrome policy prior to caregiving (HM). .1726(d)(1-4) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. One staff member did not have documentation of completing health and safety trainings annually. .1703(b) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. One staff member did not have documentation of completing the professional development plan (EA). .1703(i) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. One children's file reviewed did not have documentation of the centers smoking and tobacco restriction. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One children's file reviewed did not have documentation that the parents received the shaken baby syndrome and abusive head trauma policy. .1726(b)&(c) 2036 The operator did not review the plan for emergency procedures with additional caregivers and substitutes prior to allowing them to care for children, and when the plan is revised. One new staff member did not review the EPR and EMC plan (HM). .1713 Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/23/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Reminders: 1. Today Ms. Anderson and I discussed the requirements of the Owner/ Provider: * The owner of the CLIAR is supposed to be the main caregiver and reside in the home. * The center operates 5 days a week, the Owner/ Provider must be the primary caregiver. Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CARTER'S CHILD CARE Facility ID: 60004161 Consultant: LASHAWNDA BERRY Operation Type: Family CC Home Case Number: Visit Date: 10/9/2024 Number Present: 4 Completed Date: 10/9/2024 Age: From 0 To 3 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Three-Star license and an 18-month compliance history score of 78%, effective April 13, 2022. The restrictions include: First and Second Shift; Maximum of 5 preschool children at any time; Serves no more than 2 children < 1 yr. old. Upon arrival, I was greeted by E. Anderson, staff member. Ms. Anderson informed me that Owner/ Provider, C. Carter-Hall was not present today. I discussed with Ms. Anderson the Annual Compliance Monitoring guidelines. I began the walkthrough of the center alone and Ms. Anderson assisted me with the rest of visit. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in nurturing interactions with caregivers, teacher directed activities and multi-play opportunities. There were four (4) children present today. There are five (5) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was monitored today. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 9/12/2024. The centers last documented shelter in place was conducted on 7/15/24. The last monthly playground inspection was conducted on 9/12/2024. The center last had a sanitation inspection on 1/3/2024. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records and staff files were monitored today and in compliance. Staff files were monitored today and in compliance. There were fifteen (15) violations cited during today's visit. Violation Number Comment Rule 421 Prior to an individual assuming caregiving responsibilities, the operator did not review the child care requirements, including the Emergency Preparedness and Response Plan, and/or have a signed and dated statement which attests that a review of the requirements was completed on file in the home available for review. One new staff member has not reviewed the EPR plan (HM). .1729(c ) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. I observed a container of Aquaphor in on a shelf in the play room, accessible to children. .1719 (a)(7) 729 Appliances with heating elements, such as bottle warmers, crock pots, curling irons, and electrical cords were accessible to children. I observed electrical cords accessible to children in the play room. 10A NCAC .1719(a)(28) 909 Negative TB test or screening results for all operators were not available. Two staff members did not have documentation of TB test in file. (EA)(HM) .1702(b)(4) 1301 Operator did not complete the required number of on-going training hours as specified in rule. One staff member did not have documentation of completing the required number of on-going training hours (EA). GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1855 The operator did not review the FCCH EPR Plan with additional caregivers on an annual basis. One staff member did not review the EPR plan (EA). .1729(a )(10) 1891 Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities. One new staff member did not have documentation of receiving 16 hours of orientation prior to caregiving. .1729( c) 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. On the outdoor learning environment, I observed broken/ molded/rusted toys and debris/ broken chairs. .1719(a)(17) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Sleep charts did not reflect infants being visually checked every 15 minutes. .1724(a)(7) 2015 Operator did not review the abusive head trauma and shaken baby syndrome policy with staff and/or the acknowledgement of the review did not contain required items or was not available for review. One new staff member did not have documentation of reviewing the abusive head trauma and shaken baby syndrome policy prior to caregiving (HM). .1726(d)(1-4) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. One staff member did not have documentation of completing health and safety trainings annually. .1703(b) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. One staff member did not have documentation of completing the professional development plan (EA). .1703(i) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. One children's file reviewed did not have documentation of the centers smoking and tobacco restriction. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One children's file reviewed did not have documentation that the parents received the shaken baby syndrome and abusive head trauma policy. .1726(b)&(c) 2036 The operator did not review the plan for emergency procedures with additional caregivers and substitutes prior to allowing them to care for children, and when the plan is revised. One new staff member did not review the EPR and EMC plan (HM). .1713 Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/23/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Reminders: 1. Today Ms. Anderson and I discussed the requirements of the Owner/ Provider: * The owner of the CLIAR is supposed to be the main caregiver and reside in the home. * The center operates 5 days a week, the Owner/ Provider must be the primary caregiver. Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1705 · Violation

Name of Operation: CARTER'S CHILD CARE Facility ID: 60004161 Consultant: LASHAWNDA BERRY Operation Type: Family CC Home Case Number: Visit Date: 10/10/2023 Number Present: 4 Completed Date: 10/10/2023 Age: From 2 To 2 Total Minutes: 210 Time In: 08:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. This family child care home has a four-star license and an 18-month compliance history score of 80%. The center’s license and NC child care law were prominently posted. I was greeted by Corinna Hall, Owner. I discussed with you, Ms. Hall, the Annual Compliance Monitoring guidelines. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were reviewed and in compliance. The playground safety inspections were reviewed and documented. The facility last had a sanitation inspection 1/2023. The inspection was completed by the Mecklenburg County Health Department. There were four (4) children in attendance today. There are five (5) children in enrolled. The children were observed engaged in indoor free play and transitions. The facility is in compliance with the firearm safety requirements. The facility does not provide transportation. The playground was monitored today. The provider’s file was monitored and not in compliance. The provider has added an additional caregiver, Ebony Anderson. Ms. Anderson’s file was monitored today and in compliance. One (1) children’s record was monitored and not in compliance. There were ten (10) violations cited today. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. An attempted visit was conducted on 10/6/23, during the visit, I observed disinfectant spray on the counter near the diaper changing area, disinfectant wipes were on the bottom shelf near the refrigerator (accessible to children), medication was stored in cabinets that were not five feet from the ground, cleaning products not properly locked underneath the kitchen cabinet, and a can of paint stored on the kitchen floor (accessible to children). .1719 (a)(7) 918 Prior to employment, a Criminal Background Check was not completed. An attempted visit was conducted on 10/6/23, where Ms. Ebony Anderson was present alone with three children. Ms. Anderson did not have documentation of completing the Criminal Background Check during the visit. G.S. 110-90.2; .2703(a) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Operator (C.H) completed five out of ten required hours of on-going training. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One children's file monitored today did not have documentation that the parent received the Summary of the NC Child Care Law before the child was enrolled. GS 110-102 1856 The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file. (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. .1714(b) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The provider was not able to provide documentation of completing the Recognizing and Responding to Suspicions of Child Maltreatment training. .1703(a)(5) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Operator (C.H) did not complete the health and safety trainings. .1703(b) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. Operator (C.H) did not complete a professional development plan within one year. .1703(i) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. One children's file monitored today did not have a copy of the written statement to parents regarding the smoking and tobacco restriction with the parents signature. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One children's file monitored today did not include a signed copy of the shaken baby syndrome and abusive head trauma policy. .1726(b)&(c) Technical Assistance: 1. Today we discussed the file checklist (operator, program, substitute and children). I left a copy of all the checklist to help with organizing files. 2. Today we discussed adding a space to use for child care, this space was originally part of the providers bedroom, but is now set up and ready to use to provide care for children. 3. The provider was able to ask questions during today's visit. Ms. Hall wanted to know what steps she would need to take to transition the FCCH into a Center in a Residence. I was able to provide Ms. Hall with the steps she would need to take to start that process. 4. Today we discussed health and safety, on-going training and the EPR plan. Ms. Hall was left with all the information needed to make sure she completes the above listed items. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/24/2023, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. If you have questions or concerns, please feel free to contact me by email or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 236 Paw Creek, NC 28130 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CARTER'S CHILD CARE Facility ID: 60004161 Consultant: LASHAWNDA BERRY Operation Type: Family CC Home Case Number: Visit Date: 10/10/2023 Number Present: 4 Completed Date: 10/10/2023 Age: From 2 To 2 Total Minutes: 210 Time In: 08:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. This family child care home has a four-star license and an 18-month compliance history score of 80%. The center’s license and NC child care law were prominently posted. I was greeted by Corinna Hall, Owner. I discussed with you, Ms. Hall, the Annual Compliance Monitoring guidelines. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were reviewed and in compliance. The playground safety inspections were reviewed and documented. The facility last had a sanitation inspection 1/2023. The inspection was completed by the Mecklenburg County Health Department. There were four (4) children in attendance today. There are five (5) children in enrolled. The children were observed engaged in indoor free play and transitions. The facility is in compliance with the firearm safety requirements. The facility does not provide transportation. The playground was monitored today. The provider’s file was monitored and not in compliance. The provider has added an additional caregiver, Ebony Anderson. Ms. Anderson’s file was monitored today and in compliance. One (1) children’s record was monitored and not in compliance. There were ten (10) violations cited today. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. An attempted visit was conducted on 10/6/23, during the visit, I observed disinfectant spray on the counter near the diaper changing area, disinfectant wipes were on the bottom shelf near the refrigerator (accessible to children), medication was stored in cabinets that were not five feet from the ground, cleaning products not properly locked underneath the kitchen cabinet, and a can of paint stored on the kitchen floor (accessible to children). .1719 (a)(7) 918 Prior to employment, a Criminal Background Check was not completed. An attempted visit was conducted on 10/6/23, where Ms. Ebony Anderson was present alone with three children. Ms. Anderson did not have documentation of completing the Criminal Background Check during the visit. G.S. 110-90.2; .2703(a) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Operator (C.H) completed five out of ten required hours of on-going training. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One children's file monitored today did not have documentation that the parent received the Summary of the NC Child Care Law before the child was enrolled. GS 110-102 1856 The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file. (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. .1714(b) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The provider was not able to provide documentation of completing the Recognizing and Responding to Suspicions of Child Maltreatment training. .1703(a)(5) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Operator (C.H) did not complete the health and safety trainings. .1703(b) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. Operator (C.H) did not complete a professional development plan within one year. .1703(i) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. One children's file monitored today did not have a copy of the written statement to parents regarding the smoking and tobacco restriction with the parents signature. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One children's file monitored today did not include a signed copy of the shaken baby syndrome and abusive head trauma policy. .1726(b)&(c) Technical Assistance: 1. Today we discussed the file checklist (operator, program, substitute and children). I left a copy of all the checklist to help with organizing files. 2. Today we discussed adding a space to use for child care, this space was originally part of the providers bedroom, but is now set up and ready to use to provide care for children. 3. The provider was able to ask questions during today's visit. Ms. Hall wanted to know what steps she would need to take to transition the FCCH into a Center in a Residence. I was able to provide Ms. Hall with the steps she would need to take to start that process. 4. Today we discussed health and safety, on-going training and the EPR plan. Ms. Hall was left with all the information needed to make sure she completes the above listed items. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/24/2023, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. If you have questions or concerns, please feel free to contact me by email or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 236 Paw Creek, NC 28130 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: CARTER'S CHILD CARE Facility ID: 60004161 Consultant: LASHAWNDA BERRY Operation Type: Family CC Home Case Number: Visit Date: 10/10/2023 Number Present: 4 Completed Date: 10/10/2023 Age: From 2 To 2 Total Minutes: 210 Time In: 08:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. This family child care home has a four-star license and an 18-month compliance history score of 80%. The center’s license and NC child care law were prominently posted. I was greeted by Corinna Hall, Owner. I discussed with you, Ms. Hall, the Annual Compliance Monitoring guidelines. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were reviewed and in compliance. The playground safety inspections were reviewed and documented. The facility last had a sanitation inspection 1/2023. The inspection was completed by the Mecklenburg County Health Department. There were four (4) children in attendance today. There are five (5) children in enrolled. The children were observed engaged in indoor free play and transitions. The facility is in compliance with the firearm safety requirements. The facility does not provide transportation. The playground was monitored today. The provider’s file was monitored and not in compliance. The provider has added an additional caregiver, Ebony Anderson. Ms. Anderson’s file was monitored today and in compliance. One (1) children’s record was monitored and not in compliance. There were ten (10) violations cited today. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. An attempted visit was conducted on 10/6/23, during the visit, I observed disinfectant spray on the counter near the diaper changing area, disinfectant wipes were on the bottom shelf near the refrigerator (accessible to children), medication was stored in cabinets that were not five feet from the ground, cleaning products not properly locked underneath the kitchen cabinet, and a can of paint stored on the kitchen floor (accessible to children). .1719 (a)(7) 918 Prior to employment, a Criminal Background Check was not completed. An attempted visit was conducted on 10/6/23, where Ms. Ebony Anderson was present alone with three children. Ms. Anderson did not have documentation of completing the Criminal Background Check during the visit. G.S. 110-90.2; .2703(a) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Operator (C.H) completed five out of ten required hours of on-going training. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One children's file monitored today did not have documentation that the parent received the Summary of the NC Child Care Law before the child was enrolled. GS 110-102 1856 The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file. (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. .1714(b) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The provider was not able to provide documentation of completing the Recognizing and Responding to Suspicions of Child Maltreatment training. .1703(a)(5) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Operator (C.H) did not complete the health and safety trainings. .1703(b) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. Operator (C.H) did not complete a professional development plan within one year. .1703(i) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. One children's file monitored today did not have a copy of the written statement to parents regarding the smoking and tobacco restriction with the parents signature. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One children's file monitored today did not include a signed copy of the shaken baby syndrome and abusive head trauma policy. .1726(b)&(c) Technical Assistance: 1. Today we discussed the file checklist (operator, program, substitute and children). I left a copy of all the checklist to help with organizing files. 2. Today we discussed adding a space to use for child care, this space was originally part of the providers bedroom, but is now set up and ready to use to provide care for children. 3. The provider was able to ask questions during today's visit. Ms. Hall wanted to know what steps she would need to take to transition the FCCH into a Center in a Residence. I was able to provide Ms. Hall with the steps she would need to take to start that process. 4. Today we discussed health and safety, on-going training and the EPR plan. Ms. Hall was left with all the information needed to make sure she completes the above listed items. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/24/2023, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. If you have questions or concerns, please feel free to contact me by email or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 236 Paw Creek, NC 28130 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CARTER'S CHILD CARE Facility ID: 60004161 Consultant: LASHAWNDA BERRY Operation Type: Family CC Home Case Number: Visit Date: 10/10/2023 Number Present: 4 Completed Date: 10/10/2023 Age: From 2 To 2 Total Minutes: 210 Time In: 08:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. This family child care home has a four-star license and an 18-month compliance history score of 80%. The center’s license and NC child care law were prominently posted. I was greeted by Corinna Hall, Owner. I discussed with you, Ms. Hall, the Annual Compliance Monitoring guidelines. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter-in-place and Lock-down drills were reviewed and in compliance. The playground safety inspections were reviewed and documented. The facility last had a sanitation inspection 1/2023. The inspection was completed by the Mecklenburg County Health Department. There were four (4) children in attendance today. There are five (5) children in enrolled. The children were observed engaged in indoor free play and transitions. The facility is in compliance with the firearm safety requirements. The facility does not provide transportation. The playground was monitored today. The provider’s file was monitored and not in compliance. The provider has added an additional caregiver, Ebony Anderson. Ms. Anderson’s file was monitored today and in compliance. One (1) children’s record was monitored and not in compliance. There were ten (10) violations cited today. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. An attempted visit was conducted on 10/6/23, during the visit, I observed disinfectant spray on the counter near the diaper changing area, disinfectant wipes were on the bottom shelf near the refrigerator (accessible to children), medication was stored in cabinets that were not five feet from the ground, cleaning products not properly locked underneath the kitchen cabinet, and a can of paint stored on the kitchen floor (accessible to children). .1719 (a)(7) 918 Prior to employment, a Criminal Background Check was not completed. An attempted visit was conducted on 10/6/23, where Ms. Ebony Anderson was present alone with three children. Ms. Anderson did not have documentation of completing the Criminal Background Check during the visit. G.S. 110-90.2; .2703(a) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Operator (C.H) completed five out of ten required hours of on-going training. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One children's file monitored today did not have documentation that the parent received the Summary of the NC Child Care Law before the child was enrolled. GS 110-102 1856 The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file. (10) the location of the Ready to Go File. A Ready to Go File means a collection of information on children, additional caregivers and the facility, to utilize, if an evacuation occurs. The file shall include a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and additional caregiver, additional caregiver contact information, Incident Report forms, an area map, and emergency telephone numbers. .1714(b) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The provider was not able to provide documentation of completing the Recognizing and Responding to Suspicions of Child Maltreatment training. .1703(a)(5) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Operator (C.H) did not complete the health and safety trainings. .1703(b) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. Operator (C.H) did not complete a professional development plan within one year. .1703(i) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. One children's file monitored today did not have a copy of the written statement to parents regarding the smoking and tobacco restriction with the parents signature. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One children's file monitored today did not include a signed copy of the shaken baby syndrome and abusive head trauma policy. .1726(b)&(c) Technical Assistance: 1. Today we discussed the file checklist (operator, program, substitute and children). I left a copy of all the checklist to help with organizing files. 2. Today we discussed adding a space to use for child care, this space was originally part of the providers bedroom, but is now set up and ready to use to provide care for children. 3. The provider was able to ask questions during today's visit. Ms. Hall wanted to know what steps she would need to take to transition the FCCH into a Center in a Residence. I was able to provide Ms. Hall with the steps she would need to take to start that process. 4. Today we discussed health and safety, on-going training and the EPR plan. Ms. Hall was left with all the information needed to make sure she completes the above listed items. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/24/2023, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. If you have questions or concerns, please feel free to contact me by email or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 236 Paw Creek, NC 28130 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times