Cadence Academy Preschool, Raintree

10A NCAC 09 .0514 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/21/2026 Number Present: 139 Completed Date: 1/21/2026 Age: From 0 To 5 Total Minutes: 350 Time In: 09:45 AM Time Out: 03:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. L. Curcio, Regional Manager and A. Elo, Assistant Director assisted me with today's visit. We completed a walk-through of the facility. Children throughout the facility were participating in personal care routines, free play of indoor activities and circle time. Staff members were observed leading circle time, supervising activities and assisting with personal care routines. The facility's last annual compliance visit was conducted on January 28, 2025. A sanitation inspection was conducted November 20, 2025 with a "Superior" classification. The fire inspection was conducted on December 12, 2025. A lockdown drill was conducted on December 10, 2025. The last fire drill was conducted December 30, 2025. Playground safety checklist were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 20, 2026 and Cadence Education LLC was listed as current-active status. Ten percent of children's records were monitored. Due to the facility being in between Director's, the staff and training worksheets were not completed prior to the visit. The facility will be given time to complete the worksheets and a follow up visit is scheduled for Monday, January 26, 2026 to monitor staff files. The following violations were observed. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #3, there was not a thermometer in the refrigerator. 15A NCAC 18A .2806(j)(2) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #1, there was no soap at the diaper changing sink. 15A NCAC 18A .2818(b) & (d) 611 All beds, cots, or mats with individual linen were not provided for each child. A crib for one infant was not labeled with the child's name. 15A NCAC 18A .2821(c) 721 All equipment and furnishings were not in good repair. In space #5, the handle to the cabinet underneath the diaper changing table was broken. In space #4, the cushion to two chairs had exposed foam. In space #7, a lounger pillow was ripped with exposed foam and tile on the floor near the door was cracked in several places. G.S. 110-91(6); .0601(b) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan posted throughout the building was not current. .0802(a)(1)(A-B); 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #1, one infant's diaper cream expired in 2024. .0803(12) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a hire date of October 20, 2025 did not have a medical report on file. 10A NCAC 09 .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff members had not completed an annual health questionnaire. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member had completed First Aid training from an approved organization however, the course is not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had completed CPR certification from an approved organization however, the course is not approved. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation and staff development plan had been completed. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's emergency medical care information had not been updated since 2024. .0802(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Parent authorization for a medication expired December 2025. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Five staff members did not have verification on file that health and safety training had been completed. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 4, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided. A conversation was held with the Regional Director and Assistant Director regarding stacking chairs in classrooms. If chairs are stacked, they must not be stacked more than two at a time if children have access to them. A conversation was held with the administrators regarding rugs in the classrooms. Rugs should be monitored regularly for potential tripping hazards. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/21/2026 Number Present: 139 Completed Date: 1/21/2026 Age: From 0 To 5 Total Minutes: 350 Time In: 09:45 AM Time Out: 03:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. L. Curcio, Regional Manager and A. Elo, Assistant Director assisted me with today's visit. We completed a walk-through of the facility. Children throughout the facility were participating in personal care routines, free play of indoor activities and circle time. Staff members were observed leading circle time, supervising activities and assisting with personal care routines. The facility's last annual compliance visit was conducted on January 28, 2025. A sanitation inspection was conducted November 20, 2025 with a "Superior" classification. The fire inspection was conducted on December 12, 2025. A lockdown drill was conducted on December 10, 2025. The last fire drill was conducted December 30, 2025. Playground safety checklist were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 20, 2026 and Cadence Education LLC was listed as current-active status. Ten percent of children's records were monitored. Due to the facility being in between Director's, the staff and training worksheets were not completed prior to the visit. The facility will be given time to complete the worksheets and a follow up visit is scheduled for Monday, January 26, 2026 to monitor staff files. The following violations were observed. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #3, there was not a thermometer in the refrigerator. 15A NCAC 18A .2806(j)(2) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #1, there was no soap at the diaper changing sink. 15A NCAC 18A .2818(b) & (d) 611 All beds, cots, or mats with individual linen were not provided for each child. A crib for one infant was not labeled with the child's name. 15A NCAC 18A .2821(c) 721 All equipment and furnishings were not in good repair. In space #5, the handle to the cabinet underneath the diaper changing table was broken. In space #4, the cushion to two chairs had exposed foam. In space #7, a lounger pillow was ripped with exposed foam and tile on the floor near the door was cracked in several places. G.S. 110-91(6); .0601(b) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan posted throughout the building was not current. .0802(a)(1)(A-B); 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #1, one infant's diaper cream expired in 2024. .0803(12) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a hire date of October 20, 2025 did not have a medical report on file. 10A NCAC 09 .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff members had not completed an annual health questionnaire. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member had completed First Aid training from an approved organization however, the course is not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had completed CPR certification from an approved organization however, the course is not approved. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation and staff development plan had been completed. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's emergency medical care information had not been updated since 2024. .0802(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Parent authorization for a medication expired December 2025. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Five staff members did not have verification on file that health and safety training had been completed. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 4, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided. A conversation was held with the Regional Director and Assistant Director regarding stacking chairs in classrooms. If chairs are stacked, they must not be stacked more than two at a time if children have access to them. A conversation was held with the administrators regarding rugs in the classrooms. Rugs should be monitored regularly for potential tripping hazards. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/21/2026 Number Present: 139 Completed Date: 1/21/2026 Age: From 0 To 5 Total Minutes: 350 Time In: 09:45 AM Time Out: 03:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. L. Curcio, Regional Manager and A. Elo, Assistant Director assisted me with today's visit. We completed a walk-through of the facility. Children throughout the facility were participating in personal care routines, free play of indoor activities and circle time. Staff members were observed leading circle time, supervising activities and assisting with personal care routines. The facility's last annual compliance visit was conducted on January 28, 2025. A sanitation inspection was conducted November 20, 2025 with a "Superior" classification. The fire inspection was conducted on December 12, 2025. A lockdown drill was conducted on December 10, 2025. The last fire drill was conducted December 30, 2025. Playground safety checklist were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 20, 2026 and Cadence Education LLC was listed as current-active status. Ten percent of children's records were monitored. Due to the facility being in between Director's, the staff and training worksheets were not completed prior to the visit. The facility will be given time to complete the worksheets and a follow up visit is scheduled for Monday, January 26, 2026 to monitor staff files. The following violations were observed. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #3, there was not a thermometer in the refrigerator. 15A NCAC 18A .2806(j)(2) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #1, there was no soap at the diaper changing sink. 15A NCAC 18A .2818(b) & (d) 611 All beds, cots, or mats with individual linen were not provided for each child. A crib for one infant was not labeled with the child's name. 15A NCAC 18A .2821(c) 721 All equipment and furnishings were not in good repair. In space #5, the handle to the cabinet underneath the diaper changing table was broken. In space #4, the cushion to two chairs had exposed foam. In space #7, a lounger pillow was ripped with exposed foam and tile on the floor near the door was cracked in several places. G.S. 110-91(6); .0601(b) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan posted throughout the building was not current. .0802(a)(1)(A-B); 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #1, one infant's diaper cream expired in 2024. .0803(12) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a hire date of October 20, 2025 did not have a medical report on file. 10A NCAC 09 .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff members had not completed an annual health questionnaire. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member had completed First Aid training from an approved organization however, the course is not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had completed CPR certification from an approved organization however, the course is not approved. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation and staff development plan had been completed. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's emergency medical care information had not been updated since 2024. .0802(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Parent authorization for a medication expired December 2025. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Five staff members did not have verification on file that health and safety training had been completed. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 4, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided. A conversation was held with the Regional Director and Assistant Director regarding stacking chairs in classrooms. If chairs are stacked, they must not be stacked more than two at a time if children have access to them. A conversation was held with the administrators regarding rugs in the classrooms. Rugs should be monitored regularly for potential tripping hazards. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/21/2026 Number Present: 139 Completed Date: 1/21/2026 Age: From 0 To 5 Total Minutes: 350 Time In: 09:45 AM Time Out: 03:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. L. Curcio, Regional Manager and A. Elo, Assistant Director assisted me with today's visit. We completed a walk-through of the facility. Children throughout the facility were participating in personal care routines, free play of indoor activities and circle time. Staff members were observed leading circle time, supervising activities and assisting with personal care routines. The facility's last annual compliance visit was conducted on January 28, 2025. A sanitation inspection was conducted November 20, 2025 with a "Superior" classification. The fire inspection was conducted on December 12, 2025. A lockdown drill was conducted on December 10, 2025. The last fire drill was conducted December 30, 2025. Playground safety checklist were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 20, 2026 and Cadence Education LLC was listed as current-active status. Ten percent of children's records were monitored. Due to the facility being in between Director's, the staff and training worksheets were not completed prior to the visit. The facility will be given time to complete the worksheets and a follow up visit is scheduled for Monday, January 26, 2026 to monitor staff files. The following violations were observed. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #3, there was not a thermometer in the refrigerator. 15A NCAC 18A .2806(j)(2) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #1, there was no soap at the diaper changing sink. 15A NCAC 18A .2818(b) & (d) 611 All beds, cots, or mats with individual linen were not provided for each child. A crib for one infant was not labeled with the child's name. 15A NCAC 18A .2821(c) 721 All equipment and furnishings were not in good repair. In space #5, the handle to the cabinet underneath the diaper changing table was broken. In space #4, the cushion to two chairs had exposed foam. In space #7, a lounger pillow was ripped with exposed foam and tile on the floor near the door was cracked in several places. G.S. 110-91(6); .0601(b) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan posted throughout the building was not current. .0802(a)(1)(A-B); 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #1, one infant's diaper cream expired in 2024. .0803(12) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a hire date of October 20, 2025 did not have a medical report on file. 10A NCAC 09 .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff members had not completed an annual health questionnaire. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member had completed First Aid training from an approved organization however, the course is not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had completed CPR certification from an approved organization however, the course is not approved. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation and staff development plan had been completed. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's emergency medical care information had not been updated since 2024. .0802(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Parent authorization for a medication expired December 2025. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Five staff members did not have verification on file that health and safety training had been completed. .1103(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 4, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided. A conversation was held with the Regional Director and Assistant Director regarding stacking chairs in classrooms. If chairs are stacked, they must not be stacked more than two at a time if children have access to them. A conversation was held with the administrators regarding rugs in the classrooms. Rugs should be monitored regularly for potential tripping hazards. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at Kaye.Dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 9/3/2025 Number Present: 126 Completed Date: 9/3/2025 Age: From 0 To 5 Total Minutes: 335 Time In: 09:30 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. The NC Secretary of State website was reviewed on September 2, 2025, and Cadence Education LLC was listed as current-active. R. Kaplan, Director, assisted me with today’s visit. We conducted a walk through the facility. Children were observed in the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor and outdoor activities, transitions, personal care routines, teacher directed activities and circle time. The caregivers were interacting and meeting the developmental needs for each of the children. The last fire inspection was conducted on September 16. 2024. A sanitation inspection was conducted on August 18, 2025, with a “Superior” classification. A shelter-in-place drill was conducted in June 2025, and the last monthly fire drill was conducted on August 29, 2025. Playground Inspection Checklists were also monitored today and occurring monthly as required. The Staff and Training Worksheets were not updated prior to today’s visit. I monitored files for seven new staff members that have been hired since the last annual compliance visit which was conducted on January 28, 2025. The Staff and Training Worksheets from the annual compliance visit were used to verify existing staff were current with criminal background checks, ITS-SIDS training, First Aid and CPR certification. The following violations were observed. Violation Number Comment Rule 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan has not been updated since there were changes in administration in July 2025. .0802(a)(1)(A-B); 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #4, Two tubes of diaper cream was stored in an unlocked bottom cabinet. In space #5, six tubes of diaper cream was located in a storage container on a shelf that was unlocked and not five feet above the floor. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. Five children with emergency medication had authorizations that had been completed, however there was no parent signature on the forms. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two staff members with hire dates of March 2025 and April 2025 did not have verification on file that orientation had been completed. .1101(a) 9999 A violation was found for which there is no item number. In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. In space #4, there were toys and equipment being stored in the restroom. This is a violation of a requirement in 15A NCAC 18A .2817(a). Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before September 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: The facility has a new Director as of July 2025. During the visit, I gave the Director the Preservice Requirements for Administrator of a Child Care Center form to complete so that the DCDEE’s Regulatory system can be updated with the correct information for the facility. Once the form is completed, email the form to me at the address listed below. A conversation was held with the Director and a Teacher in the infant room regarding handwashing. A fresh disposable wipe can be used in place of washing with soap and water until the infant is able to support their head A conversation was held with the Director regarding Pathway to the Stars/QRIS. Child Care Consultants from Mecklenburg County will host upcoming training session on QRIS. You only need to attend one session. Centers Date: Tuesday September 9 Time: 10am-12pm or 1pm-3 pm Location: Child Care Resources Regency Executive Drive Charlotte Date: Wednesday September 10 Time: 10am-12pm or 1pm-3 pm or 6:30pm-8:30pm Location: Child Care Resources Regency Executive Drive Charlotte Date: Thursday September 11 Time: 10am-12pm or 1pm-3 pm Location: Child Care Resources Regency Executive Drive Charlotte The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. A link with registration information was emailed to the facility on August 26, 2025. I also encourage you to review DCDEE’s website on a regular basis for up to date information at https://ncchildcare.ncdhhs.gov/Whats-New as well as the tab under What’s new for information regarding the QRIS-Modernization. Thank you for your time today. If you have any questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 9/3/2025 Number Present: 126 Completed Date: 9/3/2025 Age: From 0 To 5 Total Minutes: 335 Time In: 09:30 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. The NC Secretary of State website was reviewed on September 2, 2025, and Cadence Education LLC was listed as current-active. R. Kaplan, Director, assisted me with today’s visit. We conducted a walk through the facility. Children were observed in the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor and outdoor activities, transitions, personal care routines, teacher directed activities and circle time. The caregivers were interacting and meeting the developmental needs for each of the children. The last fire inspection was conducted on September 16. 2024. A sanitation inspection was conducted on August 18, 2025, with a “Superior” classification. A shelter-in-place drill was conducted in June 2025, and the last monthly fire drill was conducted on August 29, 2025. Playground Inspection Checklists were also monitored today and occurring monthly as required. The Staff and Training Worksheets were not updated prior to today’s visit. I monitored files for seven new staff members that have been hired since the last annual compliance visit which was conducted on January 28, 2025. The Staff and Training Worksheets from the annual compliance visit were used to verify existing staff were current with criminal background checks, ITS-SIDS training, First Aid and CPR certification. The following violations were observed. Violation Number Comment Rule 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan has not been updated since there were changes in administration in July 2025. .0802(a)(1)(A-B); 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #4, Two tubes of diaper cream was stored in an unlocked bottom cabinet. In space #5, six tubes of diaper cream was located in a storage container on a shelf that was unlocked and not five feet above the floor. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. Five children with emergency medication had authorizations that had been completed, however there was no parent signature on the forms. 10A NCAC 09 .0803(4)(6-9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two staff members with hire dates of March 2025 and April 2025 did not have verification on file that orientation had been completed. .1101(a) 9999 A violation was found for which there is no item number. In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. In space #4, there were toys and equipment being stored in the restroom. This is a violation of a requirement in 15A NCAC 18A .2817(a). Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before September 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: The facility has a new Director as of July 2025. During the visit, I gave the Director the Preservice Requirements for Administrator of a Child Care Center form to complete so that the DCDEE’s Regulatory system can be updated with the correct information for the facility. Once the form is completed, email the form to me at the address listed below. A conversation was held with the Director and a Teacher in the infant room regarding handwashing. A fresh disposable wipe can be used in place of washing with soap and water until the infant is able to support their head A conversation was held with the Director regarding Pathway to the Stars/QRIS. Child Care Consultants from Mecklenburg County will host upcoming training session on QRIS. You only need to attend one session. Centers Date: Tuesday September 9 Time: 10am-12pm or 1pm-3 pm Location: Child Care Resources Regency Executive Drive Charlotte Date: Wednesday September 10 Time: 10am-12pm or 1pm-3 pm or 6:30pm-8:30pm Location: Child Care Resources Regency Executive Drive Charlotte Date: Thursday September 11 Time: 10am-12pm or 1pm-3 pm Location: Child Care Resources Regency Executive Drive Charlotte The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. A link with registration information was emailed to the facility on August 26, 2025. I also encourage you to review DCDEE’s website on a regular basis for up to date information at https://ncchildcare.ncdhhs.gov/Whats-New as well as the tab under What’s new for information regarding the QRIS-Modernization. Thank you for your time today. If you have any questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 130 Completed Date: 1/28/2025 Age: From 0 To 5 Total Minutes: 415 Time In: 09:10 AM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. The program’s 18-month compliance history before today’s visit was 78%. L. Curcio, Interim Director, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The facility’s last annual compliance visit was conducted on February 7, 2024. A sanitation inspection was completed December 19, 2024, with an “Approved” classification. The last fire inspection was received on June 4, 2024, and your facility was approved for daytime care only. A lockdown drill was conducted on December 27, 2024. The last fire drill was conducted on January 14, 2024. Playground safety checklists were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 27, 2025, and Cadence Education LLC was listed as current- active. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been ten new staff hired since a routine unannounced visit was conducted on August 29, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Law was not posted. G.S. 110-102 617 All openings to the outer air were not protected against the entrance of flying pest. A door to an outside playground was propped open. 15A NCAC 18A .2831(c) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There was a broken shovel on the playground. In space #6, there was a broken plastic cabinet. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, the power strip had two outlets that were not protected by safety covers. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, a bottle of body spray was located in an unlocked cabient. There was a flammable warning on the bottle. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was older than 12 months from hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member did not have verfification of a negative TB test on file. One new staff member's negative TB test was older than 12 months from hire date. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members had a First Aid Card on file by an approved organization however, the course completed was not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had a CPR card on file by an approved organization however, the course completed was not approved. .1102(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information for seven children had not been updated annually. .0802(c) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #3, a staff member's purse was located on the bottom shelf of a unlocked cabinet. This is a violation of a requirement in 15A NCAC 18A .2820 STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -First Aid/CPR must be completed within 90 days of the hire date and before the expiration date for existing staff. Courses completed must be offered by an approved agency with approved courses. The Interim Director is aware of how to access information on approved courses. The Interim Director has a FA/CPR class scheduled for February 11, 2025. -Medical Statement/TB test must be completed prior to the first day of employment and must be within a year of the hire date. -Emergency Medical Care Information included on the child’s application must be updated annually or whenever changes occur. -Staff personnel belongings such as purses must be kept in locked storage or at least five feet above the floor. -All equipment and furnishing must be in good repair. Staff must monitor indoor and outdoor areas daily and remove equipment/furnishings in poor repair. -Electrical Outlets and power strips not in use or located behind furniture or equipment must be protected by a safety cover. The facility has safety outlets however, a power strip was being used in space #9. -North Carolina Summary of the Law-The summary shall be posted with the facility's license in accordance with G.S. 110-99. -ANIMAL AND VERMIN CONTROL- When doors or windows are left open, they must have a screen protecting against flying pests entering the building. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 130 Completed Date: 1/28/2025 Age: From 0 To 5 Total Minutes: 415 Time In: 09:10 AM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. The program’s 18-month compliance history before today’s visit was 78%. L. Curcio, Interim Director, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The facility’s last annual compliance visit was conducted on February 7, 2024. A sanitation inspection was completed December 19, 2024, with an “Approved” classification. The last fire inspection was received on June 4, 2024, and your facility was approved for daytime care only. A lockdown drill was conducted on December 27, 2024. The last fire drill was conducted on January 14, 2024. Playground safety checklists were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 27, 2025, and Cadence Education LLC was listed as current- active. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been ten new staff hired since a routine unannounced visit was conducted on August 29, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Law was not posted. G.S. 110-102 617 All openings to the outer air were not protected against the entrance of flying pest. A door to an outside playground was propped open. 15A NCAC 18A .2831(c) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There was a broken shovel on the playground. In space #6, there was a broken plastic cabinet. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, the power strip had two outlets that were not protected by safety covers. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, a bottle of body spray was located in an unlocked cabient. There was a flammable warning on the bottle. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was older than 12 months from hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member did not have verfification of a negative TB test on file. One new staff member's negative TB test was older than 12 months from hire date. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members had a First Aid Card on file by an approved organization however, the course completed was not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had a CPR card on file by an approved organization however, the course completed was not approved. .1102(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information for seven children had not been updated annually. .0802(c) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #3, a staff member's purse was located on the bottom shelf of a unlocked cabinet. This is a violation of a requirement in 15A NCAC 18A .2820 STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -First Aid/CPR must be completed within 90 days of the hire date and before the expiration date for existing staff. Courses completed must be offered by an approved agency with approved courses. The Interim Director is aware of how to access information on approved courses. The Interim Director has a FA/CPR class scheduled for February 11, 2025. -Medical Statement/TB test must be completed prior to the first day of employment and must be within a year of the hire date. -Emergency Medical Care Information included on the child’s application must be updated annually or whenever changes occur. -Staff personnel belongings such as purses must be kept in locked storage or at least five feet above the floor. -All equipment and furnishing must be in good repair. Staff must monitor indoor and outdoor areas daily and remove equipment/furnishings in poor repair. -Electrical Outlets and power strips not in use or located behind furniture or equipment must be protected by a safety cover. The facility has safety outlets however, a power strip was being used in space #9. -North Carolina Summary of the Law-The summary shall be posted with the facility's license in accordance with G.S. 110-99. -ANIMAL AND VERMIN CONTROL- When doors or windows are left open, they must have a screen protecting against flying pests entering the building. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 130 Completed Date: 1/28/2025 Age: From 0 To 5 Total Minutes: 415 Time In: 09:10 AM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. The program’s 18-month compliance history before today’s visit was 78%. L. Curcio, Interim Director, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The facility’s last annual compliance visit was conducted on February 7, 2024. A sanitation inspection was completed December 19, 2024, with an “Approved” classification. The last fire inspection was received on June 4, 2024, and your facility was approved for daytime care only. A lockdown drill was conducted on December 27, 2024. The last fire drill was conducted on January 14, 2024. Playground safety checklists were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 27, 2025, and Cadence Education LLC was listed as current- active. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been ten new staff hired since a routine unannounced visit was conducted on August 29, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Law was not posted. G.S. 110-102 617 All openings to the outer air were not protected against the entrance of flying pest. A door to an outside playground was propped open. 15A NCAC 18A .2831(c) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There was a broken shovel on the playground. In space #6, there was a broken plastic cabinet. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, the power strip had two outlets that were not protected by safety covers. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, a bottle of body spray was located in an unlocked cabient. There was a flammable warning on the bottle. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was older than 12 months from hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member did not have verfification of a negative TB test on file. One new staff member's negative TB test was older than 12 months from hire date. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members had a First Aid Card on file by an approved organization however, the course completed was not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had a CPR card on file by an approved organization however, the course completed was not approved. .1102(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information for seven children had not been updated annually. .0802(c) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #3, a staff member's purse was located on the bottom shelf of a unlocked cabinet. This is a violation of a requirement in 15A NCAC 18A .2820 STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -First Aid/CPR must be completed within 90 days of the hire date and before the expiration date for existing staff. Courses completed must be offered by an approved agency with approved courses. The Interim Director is aware of how to access information on approved courses. The Interim Director has a FA/CPR class scheduled for February 11, 2025. -Medical Statement/TB test must be completed prior to the first day of employment and must be within a year of the hire date. -Emergency Medical Care Information included on the child’s application must be updated annually or whenever changes occur. -Staff personnel belongings such as purses must be kept in locked storage or at least five feet above the floor. -All equipment and furnishing must be in good repair. Staff must monitor indoor and outdoor areas daily and remove equipment/furnishings in poor repair. -Electrical Outlets and power strips not in use or located behind furniture or equipment must be protected by a safety cover. The facility has safety outlets however, a power strip was being used in space #9. -North Carolina Summary of the Law-The summary shall be posted with the facility's license in accordance with G.S. 110-99. -ANIMAL AND VERMIN CONTROL- When doors or windows are left open, they must have a screen protecting against flying pests entering the building. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-102 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 130 Completed Date: 1/28/2025 Age: From 0 To 5 Total Minutes: 415 Time In: 09:10 AM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. The program’s 18-month compliance history before today’s visit was 78%. L. Curcio, Interim Director, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The facility’s last annual compliance visit was conducted on February 7, 2024. A sanitation inspection was completed December 19, 2024, with an “Approved” classification. The last fire inspection was received on June 4, 2024, and your facility was approved for daytime care only. A lockdown drill was conducted on December 27, 2024. The last fire drill was conducted on January 14, 2024. Playground safety checklists were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 27, 2025, and Cadence Education LLC was listed as current- active. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been ten new staff hired since a routine unannounced visit was conducted on August 29, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Law was not posted. G.S. 110-102 617 All openings to the outer air were not protected against the entrance of flying pest. A door to an outside playground was propped open. 15A NCAC 18A .2831(c) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There was a broken shovel on the playground. In space #6, there was a broken plastic cabinet. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, the power strip had two outlets that were not protected by safety covers. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, a bottle of body spray was located in an unlocked cabient. There was a flammable warning on the bottle. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was older than 12 months from hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member did not have verfification of a negative TB test on file. One new staff member's negative TB test was older than 12 months from hire date. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members had a First Aid Card on file by an approved organization however, the course completed was not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had a CPR card on file by an approved organization however, the course completed was not approved. .1102(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information for seven children had not been updated annually. .0802(c) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #3, a staff member's purse was located on the bottom shelf of a unlocked cabinet. This is a violation of a requirement in 15A NCAC 18A .2820 STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -First Aid/CPR must be completed within 90 days of the hire date and before the expiration date for existing staff. Courses completed must be offered by an approved agency with approved courses. The Interim Director is aware of how to access information on approved courses. The Interim Director has a FA/CPR class scheduled for February 11, 2025. -Medical Statement/TB test must be completed prior to the first day of employment and must be within a year of the hire date. -Emergency Medical Care Information included on the child’s application must be updated annually or whenever changes occur. -Staff personnel belongings such as purses must be kept in locked storage or at least five feet above the floor. -All equipment and furnishing must be in good repair. Staff must monitor indoor and outdoor areas daily and remove equipment/furnishings in poor repair. -Electrical Outlets and power strips not in use or located behind furniture or equipment must be protected by a safety cover. The facility has safety outlets however, a power strip was being used in space #9. -North Carolina Summary of the Law-The summary shall be posted with the facility's license in accordance with G.S. 110-99. -ANIMAL AND VERMIN CONTROL- When doors or windows are left open, they must have a screen protecting against flying pests entering the building. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 130 Completed Date: 1/28/2025 Age: From 0 To 5 Total Minutes: 415 Time In: 09:10 AM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. The program’s 18-month compliance history before today’s visit was 78%. L. Curcio, Interim Director, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The facility’s last annual compliance visit was conducted on February 7, 2024. A sanitation inspection was completed December 19, 2024, with an “Approved” classification. The last fire inspection was received on June 4, 2024, and your facility was approved for daytime care only. A lockdown drill was conducted on December 27, 2024. The last fire drill was conducted on January 14, 2024. Playground safety checklists were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 27, 2025, and Cadence Education LLC was listed as current- active. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been ten new staff hired since a routine unannounced visit was conducted on August 29, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Law was not posted. G.S. 110-102 617 All openings to the outer air were not protected against the entrance of flying pest. A door to an outside playground was propped open. 15A NCAC 18A .2831(c) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There was a broken shovel on the playground. In space #6, there was a broken plastic cabinet. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, the power strip had two outlets that were not protected by safety covers. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, a bottle of body spray was located in an unlocked cabient. There was a flammable warning on the bottle. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was older than 12 months from hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member did not have verfification of a negative TB test on file. One new staff member's negative TB test was older than 12 months from hire date. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members had a First Aid Card on file by an approved organization however, the course completed was not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had a CPR card on file by an approved organization however, the course completed was not approved. .1102(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information for seven children had not been updated annually. .0802(c) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #3, a staff member's purse was located on the bottom shelf of a unlocked cabinet. This is a violation of a requirement in 15A NCAC 18A .2820 STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -First Aid/CPR must be completed within 90 days of the hire date and before the expiration date for existing staff. Courses completed must be offered by an approved agency with approved courses. The Interim Director is aware of how to access information on approved courses. The Interim Director has a FA/CPR class scheduled for February 11, 2025. -Medical Statement/TB test must be completed prior to the first day of employment and must be within a year of the hire date. -Emergency Medical Care Information included on the child’s application must be updated annually or whenever changes occur. -Staff personnel belongings such as purses must be kept in locked storage or at least five feet above the floor. -All equipment and furnishing must be in good repair. Staff must monitor indoor and outdoor areas daily and remove equipment/furnishings in poor repair. -Electrical Outlets and power strips not in use or located behind furniture or equipment must be protected by a safety cover. The facility has safety outlets however, a power strip was being used in space #9. -North Carolina Summary of the Law-The summary shall be posted with the facility's license in accordance with G.S. 110-99. -ANIMAL AND VERMIN CONTROL- When doors or windows are left open, they must have a screen protecting against flying pests entering the building. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-99 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 130 Completed Date: 1/28/2025 Age: From 0 To 5 Total Minutes: 415 Time In: 09:10 AM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. The program’s 18-month compliance history before today’s visit was 78%. L. Curcio, Interim Director, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The facility’s last annual compliance visit was conducted on February 7, 2024. A sanitation inspection was completed December 19, 2024, with an “Approved” classification. The last fire inspection was received on June 4, 2024, and your facility was approved for daytime care only. A lockdown drill was conducted on December 27, 2024. The last fire drill was conducted on January 14, 2024. Playground safety checklists were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 27, 2025, and Cadence Education LLC was listed as current- active. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been ten new staff hired since a routine unannounced visit was conducted on August 29, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Law was not posted. G.S. 110-102 617 All openings to the outer air were not protected against the entrance of flying pest. A door to an outside playground was propped open. 15A NCAC 18A .2831(c) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There was a broken shovel on the playground. In space #6, there was a broken plastic cabinet. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, the power strip had two outlets that were not protected by safety covers. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, a bottle of body spray was located in an unlocked cabient. There was a flammable warning on the bottle. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was older than 12 months from hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member did not have verfification of a negative TB test on file. One new staff member's negative TB test was older than 12 months from hire date. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members had a First Aid Card on file by an approved organization however, the course completed was not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had a CPR card on file by an approved organization however, the course completed was not approved. .1102(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information for seven children had not been updated annually. .0802(c) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #3, a staff member's purse was located on the bottom shelf of a unlocked cabinet. This is a violation of a requirement in 15A NCAC 18A .2820 STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -First Aid/CPR must be completed within 90 days of the hire date and before the expiration date for existing staff. Courses completed must be offered by an approved agency with approved courses. The Interim Director is aware of how to access information on approved courses. The Interim Director has a FA/CPR class scheduled for February 11, 2025. -Medical Statement/TB test must be completed prior to the first day of employment and must be within a year of the hire date. -Emergency Medical Care Information included on the child’s application must be updated annually or whenever changes occur. -Staff personnel belongings such as purses must be kept in locked storage or at least five feet above the floor. -All equipment and furnishing must be in good repair. Staff must monitor indoor and outdoor areas daily and remove equipment/furnishings in poor repair. -Electrical Outlets and power strips not in use or located behind furniture or equipment must be protected by a safety cover. The facility has safety outlets however, a power strip was being used in space #9. -North Carolina Summary of the Law-The summary shall be posted with the facility's license in accordance with G.S. 110-99. -ANIMAL AND VERMIN CONTROL- When doors or windows are left open, they must have a screen protecting against flying pests entering the building. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 130 Completed Date: 1/28/2025 Age: From 0 To 5 Total Minutes: 415 Time In: 09:10 AM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. The program’s 18-month compliance history before today’s visit was 78%. L. Curcio, Interim Director, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The facility’s last annual compliance visit was conducted on February 7, 2024. A sanitation inspection was completed December 19, 2024, with an “Approved” classification. The last fire inspection was received on June 4, 2024, and your facility was approved for daytime care only. A lockdown drill was conducted on December 27, 2024. The last fire drill was conducted on January 14, 2024. Playground safety checklists were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 27, 2025, and Cadence Education LLC was listed as current- active. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been ten new staff hired since a routine unannounced visit was conducted on August 29, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Law was not posted. G.S. 110-102 617 All openings to the outer air were not protected against the entrance of flying pest. A door to an outside playground was propped open. 15A NCAC 18A .2831(c) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There was a broken shovel on the playground. In space #6, there was a broken plastic cabinet. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, the power strip had two outlets that were not protected by safety covers. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, a bottle of body spray was located in an unlocked cabient. There was a flammable warning on the bottle. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was older than 12 months from hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member did not have verfification of a negative TB test on file. One new staff member's negative TB test was older than 12 months from hire date. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members had a First Aid Card on file by an approved organization however, the course completed was not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had a CPR card on file by an approved organization however, the course completed was not approved. .1102(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information for seven children had not been updated annually. .0802(c) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #3, a staff member's purse was located on the bottom shelf of a unlocked cabinet. This is a violation of a requirement in 15A NCAC 18A .2820 STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -First Aid/CPR must be completed within 90 days of the hire date and before the expiration date for existing staff. Courses completed must be offered by an approved agency with approved courses. The Interim Director is aware of how to access information on approved courses. The Interim Director has a FA/CPR class scheduled for February 11, 2025. -Medical Statement/TB test must be completed prior to the first day of employment and must be within a year of the hire date. -Emergency Medical Care Information included on the child’s application must be updated annually or whenever changes occur. -Staff personnel belongings such as purses must be kept in locked storage or at least five feet above the floor. -All equipment and furnishing must be in good repair. Staff must monitor indoor and outdoor areas daily and remove equipment/furnishings in poor repair. -Electrical Outlets and power strips not in use or located behind furniture or equipment must be protected by a safety cover. The facility has safety outlets however, a power strip was being used in space #9. -North Carolina Summary of the Law-The summary shall be posted with the facility's license in accordance with G.S. 110-99. -ANIMAL AND VERMIN CONTROL- When doors or windows are left open, they must have a screen protecting against flying pests entering the building. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 130 Completed Date: 1/28/2025 Age: From 0 To 5 Total Minutes: 415 Time In: 09:10 AM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of February 10, 2020. The program’s 18-month compliance history before today’s visit was 78%. L. Curcio, Interim Director, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The facility’s last annual compliance visit was conducted on February 7, 2024. A sanitation inspection was completed December 19, 2024, with an “Approved” classification. The last fire inspection was received on June 4, 2024, and your facility was approved for daytime care only. A lockdown drill was conducted on December 27, 2024. The last fire drill was conducted on January 14, 2024. Playground safety checklists were also monitored and are occurring each month as required. The NC Secretary of State website was reviewed on January 27, 2025, and Cadence Education LLC was listed as current- active. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been ten new staff hired since a routine unannounced visit was conducted on August 29, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Law was not posted. G.S. 110-102 617 All openings to the outer air were not protected against the entrance of flying pest. A door to an outside playground was propped open. 15A NCAC 18A .2831(c) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There was a broken shovel on the playground. In space #6, there was a broken plastic cabinet. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, the power strip had two outlets that were not protected by safety covers. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, a bottle of body spray was located in an unlocked cabient. There was a flammable warning on the bottle. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member's medical report was older than 12 months from hire date. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member did not have verfification of a negative TB test on file. One new staff member's negative TB test was older than 12 months from hire date. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members had a First Aid Card on file by an approved organization however, the course completed was not approved. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member had a CPR card on file by an approved organization however, the course completed was not approved. .1102(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information for seven children had not been updated annually. .0802(c) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have a medical exam on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Two children did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 9995 A violation was found for which there is no item number. Purses and other personal effects belonging to child care center employees shall be kept inaccessible to children and shall be stored in accordance with this Rule, as applicable. In space #3, a staff member's purse was located on the bottom shelf of a unlocked cabinet. This is a violation of a requirement in 15A NCAC 18A .2820 STORAGE Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before February 11, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -First Aid/CPR must be completed within 90 days of the hire date and before the expiration date for existing staff. Courses completed must be offered by an approved agency with approved courses. The Interim Director is aware of how to access information on approved courses. The Interim Director has a FA/CPR class scheduled for February 11, 2025. -Medical Statement/TB test must be completed prior to the first day of employment and must be within a year of the hire date. -Emergency Medical Care Information included on the child’s application must be updated annually or whenever changes occur. -Staff personnel belongings such as purses must be kept in locked storage or at least five feet above the floor. -All equipment and furnishing must be in good repair. Staff must monitor indoor and outdoor areas daily and remove equipment/furnishings in poor repair. -Electrical Outlets and power strips not in use or located behind furniture or equipment must be protected by a safety cover. The facility has safety outlets however, a power strip was being used in space #9. -North Carolina Summary of the Law-The summary shall be posted with the facility's license in accordance with G.S. 110-99. -ANIMAL AND VERMIN CONTROL- When doors or windows are left open, they must have a screen protecting against flying pests entering the building. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 8/29/2024 Number Present: 95 Completed Date: 8/29/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 09:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a five -star license, issued February 10, 2020. I rang the doorbell upon arrival and Ariel Curtain, Assistant Director greeted me. Gloria Sutliffe, Administrator greeted me shortly after finishing circle time. I explained the purpose of today’s visit and what would be monitored. I began the visit by reviewing program records and then Ms. Sutliffe accompanied me on a walkthrough of the facility. The program’s compliance history was seventy seven percent prior to today’s visit. The last Annual Compliance Visit was conducted February 7, 2024. The NC Secretary of State website was reviewed on August 28, 2024, and was listed as current- active. The license was posted, and the restrictions were in compliance meeting enhanced ratios and enhanced space. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. A walk-through of the facility was completed today, all indoor areas were monitored. I observed children in both the indoor and outdoor learning environments. Several classes serving children aged 2 and older were combined today. I found supervision and staff/child ratios to be in compliance. Three rooms were not in use today allowing NC Pre-K staff to prepare to open September 3, 2024. The rooms were not in use today were locked and not accessible to children. Infants were engaged in rest, feeding, tummy time, floor play, diapering and observed cared for individually and attentively. The caregivers were interacting and meeting the developmental needs for each of the children with caring and nurturing tones. Sleep checks were monitored and found not completed, recorded, and maintained as required. Bottle warmers were observed inaccessible and secured on the counter in the classroom serving Infant/Toddlers. Infant feeding schedules were posted and up to date. Bottles were labeled and dated. Children throughout the facility were participating in group time, free play in activity areas, transitions, outdoor play, meal time and personal care routines. Staff were heard using nurturing tones in each classroom. The menu was posted, followed and meal patterns were met. Children were redirected if needed and staff were attentive to address children appropriately who were upset. Each group provides children with a variety of material to choose, staff were engaged with the children in their care. Information required to be posted was observed posted. Each classroom had a current activity plan posted. The kitchen was locked, and all food was stored properly. Cleaning supplies were observed stored properly. Outlets were observed covered. There was emergency medication for one child located in the center. The medical action plan was reviewed and met compliance. The emergency medication was stored properly. Topical medications were monitored in all rooms with diapering needs and several violations were observed. The rules and violations can be reviewed in the Violations Section of your Visit Summary Material and equipment were observed to be clean and in good repair. Two safety hazards were observed today. A broken tile on the floor in the room serving 3 and 4-year-old children was accessible to children. Several locked cabinets would not close completely using the plastic child proof locks creating pinch points. Monthly playground inspections were reviewed and found meeting compliance. The incident log was reviewed and found meeting compliance. The last fire inspection was conducted on June 4, 2024. The last sanitation inspection was conducted on May 22, 2024, with 13 demerits and a Superior rating. The Emergency Drill Log and Report was reviewed. The last fire drill was conducted on August 1, 2024, the fire drill log is in compliance. The last the shelter-in-place drill was conducted January 29, 2024, the shelter in place drill log is not in compliance. Daily attendance and name to face sheets were reviewed, and a discrepancy was found in one combined room serving children two and three years old. One two year old child in attendance was not listed on the name to face sheet however the child was listed on the attendance sheet. The teacher immediately added the child to the sheet. The violations observed today are as follows: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space 2, medications were found in a plastic bin in an unlocked changing table accessible to children. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 2, one child had an antifungal cream without a doctor's permission to administer and in Space 3 one child had Vaseline without a permission to administer form and mupirocin ointment without permission from a physician. A child in Space 3 had jock itch powder without permission from a physician. 10A NCAC 09 .0803(1)(a & b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were found accessible to children in Space 1. Cars with small wheels were found accessible to children in Spaces 2 and 4. An abacus with small beads was found in Space 7 and glue with a small cap was found in Space 8 accessible to children. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space 1 and Space 2 it was documented that infants were placed on their side or tummy when put in the bed. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member, GA did not have current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member, GA did not have current CPR certification on file. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place drill recorded was dated 1/29/24. .0604(u);.0302(d)(8) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 12, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Emails and Current Newsletters: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ for the latest information on child care rules and regulations. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. Staff who have not received NC Early Childhood Credentials can test out and obtain NC Early Childhood Credential Equivalency. The What’s New tab provides current information that is sent out through blast emails. Star Rated License: Hold harmless has been extended until the new QRIS is implemented (Senate Bill 425). Currently, you do not need to move forward with a rated license assessment. Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. I encourage you to keep staff credentials updated in WORKS. ERS Resources: Please review the NCRLAP website at https://www.ncrlap.org/ for additional resources and trainings for your staff. Resources such as Child Care Resource and Referral and Smart Start can be valuable when preparing for the ERS. “All about ECERS-R”, “All about ITERS-R” and the NCRLAP website (www.ncrlap.org) can also be helpful as staff prepare for the ERS. On the NCRLAP website, there are training videos, sample questions and clarifying information regarding the assessments you may find helpful. Staff and Training Worksheets: We discussed updating the worksheets monthly to monitor important expiration dates. Staff training: We discussed training all staff in medication procedures and communicating clear expectations with parents. We discussed safe sleep documentation training for caregivers in infant rooms. Mixed Age Groups Materials : We discussed ensuring that small parts are inaccessible to children under 3 when combining rooms with mixed age groups. General Comments At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns, please contact me at 980-748-6270 or by email at Lisa.Eddins-Smith@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 8/29/2024 Number Present: 95 Completed Date: 8/29/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 09:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a five -star license, issued February 10, 2020. I rang the doorbell upon arrival and Ariel Curtain, Assistant Director greeted me. Gloria Sutliffe, Administrator greeted me shortly after finishing circle time. I explained the purpose of today’s visit and what would be monitored. I began the visit by reviewing program records and then Ms. Sutliffe accompanied me on a walkthrough of the facility. The program’s compliance history was seventy seven percent prior to today’s visit. The last Annual Compliance Visit was conducted February 7, 2024. The NC Secretary of State website was reviewed on August 28, 2024, and was listed as current- active. The license was posted, and the restrictions were in compliance meeting enhanced ratios and enhanced space. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. A walk-through of the facility was completed today, all indoor areas were monitored. I observed children in both the indoor and outdoor learning environments. Several classes serving children aged 2 and older were combined today. I found supervision and staff/child ratios to be in compliance. Three rooms were not in use today allowing NC Pre-K staff to prepare to open September 3, 2024. The rooms were not in use today were locked and not accessible to children. Infants were engaged in rest, feeding, tummy time, floor play, diapering and observed cared for individually and attentively. The caregivers were interacting and meeting the developmental needs for each of the children with caring and nurturing tones. Sleep checks were monitored and found not completed, recorded, and maintained as required. Bottle warmers were observed inaccessible and secured on the counter in the classroom serving Infant/Toddlers. Infant feeding schedules were posted and up to date. Bottles were labeled and dated. Children throughout the facility were participating in group time, free play in activity areas, transitions, outdoor play, meal time and personal care routines. Staff were heard using nurturing tones in each classroom. The menu was posted, followed and meal patterns were met. Children were redirected if needed and staff were attentive to address children appropriately who were upset. Each group provides children with a variety of material to choose, staff were engaged with the children in their care. Information required to be posted was observed posted. Each classroom had a current activity plan posted. The kitchen was locked, and all food was stored properly. Cleaning supplies were observed stored properly. Outlets were observed covered. There was emergency medication for one child located in the center. The medical action plan was reviewed and met compliance. The emergency medication was stored properly. Topical medications were monitored in all rooms with diapering needs and several violations were observed. The rules and violations can be reviewed in the Violations Section of your Visit Summary Material and equipment were observed to be clean and in good repair. Two safety hazards were observed today. A broken tile on the floor in the room serving 3 and 4-year-old children was accessible to children. Several locked cabinets would not close completely using the plastic child proof locks creating pinch points. Monthly playground inspections were reviewed and found meeting compliance. The incident log was reviewed and found meeting compliance. The last fire inspection was conducted on June 4, 2024. The last sanitation inspection was conducted on May 22, 2024, with 13 demerits and a Superior rating. The Emergency Drill Log and Report was reviewed. The last fire drill was conducted on August 1, 2024, the fire drill log is in compliance. The last the shelter-in-place drill was conducted January 29, 2024, the shelter in place drill log is not in compliance. Daily attendance and name to face sheets were reviewed, and a discrepancy was found in one combined room serving children two and three years old. One two year old child in attendance was not listed on the name to face sheet however the child was listed on the attendance sheet. The teacher immediately added the child to the sheet. The violations observed today are as follows: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space 2, medications were found in a plastic bin in an unlocked changing table accessible to children. 15A NCAC 18A .2820(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 2, one child had an antifungal cream without a doctor's permission to administer and in Space 3 one child had Vaseline without a permission to administer form and mupirocin ointment without permission from a physician. A child in Space 3 had jock itch powder without permission from a physician. 10A NCAC 09 .0803(1)(a & b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were found accessible to children in Space 1. Cars with small wheels were found accessible to children in Spaces 2 and 4. An abacus with small beads was found in Space 7 and glue with a small cap was found in Space 8 accessible to children. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space 1 and Space 2 it was documented that infants were placed on their side or tummy when put in the bed. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member, GA did not have current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member, GA did not have current CPR certification on file. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place drill recorded was dated 1/29/24. .0604(u);.0302(d)(8) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 12, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Emails and Current Newsletters: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ for the latest information on child care rules and regulations. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. Staff who have not received NC Early Childhood Credentials can test out and obtain NC Early Childhood Credential Equivalency. The What’s New tab provides current information that is sent out through blast emails. Star Rated License: Hold harmless has been extended until the new QRIS is implemented (Senate Bill 425). Currently, you do not need to move forward with a rated license assessment. Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. I encourage you to keep staff credentials updated in WORKS. ERS Resources: Please review the NCRLAP website at https://www.ncrlap.org/ for additional resources and trainings for your staff. Resources such as Child Care Resource and Referral and Smart Start can be valuable when preparing for the ERS. “All about ECERS-R”, “All about ITERS-R” and the NCRLAP website (www.ncrlap.org) can also be helpful as staff prepare for the ERS. On the NCRLAP website, there are training videos, sample questions and clarifying information regarding the assessments you may find helpful. Staff and Training Worksheets: We discussed updating the worksheets monthly to monitor important expiration dates. Staff training: We discussed training all staff in medication procedures and communicating clear expectations with parents. We discussed safe sleep documentation training for caregivers in infant rooms. Mixed Age Groups Materials : We discussed ensuring that small parts are inaccessible to children under 3 when combining rooms with mixed age groups. General Comments At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Thank you for your time today. If you have questions or concerns, please contact me at 980-748-6270 or by email at Lisa.Eddins-Smith@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 107 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 430 Time In: 09:50 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. A checklist was used to monitor the facility. The facility's 18 month compliance history, prior to todays visit was 90%. Today, I met with Gloria Sutliffe, Administrator. I explained the purpose of today’s visit and what would be monitored. You accompanied me on a walkthrough of the facility. The last fire inspection was conducted on 6/30/23. The emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 11/15/23. Information required to be posted was observed posted in the lobby. The emergency care plan was reviewed and found to be current. Monthly playground inspections were reviewed and found meeting compliance. The current incident log was reviewed and found meeting compliance. Each classroom had a current activity plan posted. First aid posters were observed posted in classrooms. The current menu was posted and found meeting compliance. While in the infant room I reviewed the current feeding schedules and visual safe sleep documentation. Two rooms serving infants did not have the center's safe sleep policy posted, this was corrected during the visit. Daily attendance was reviewed and found meeting compliance. The current license was observed posted and all permit restrictions were found meeting compliance today. Supervision and voluntary enhanced staff/child ratios were maintained during the visit. Staff were heard using nurturing tones during the visit. Staff used nurturing tones when addressing children. Each group provides children with a variety of material to choose, staff were engaged with the children in their care. Activities listed on the current activity plan were being implemented in each classroom today. Each group was observed in approved licensed space. I observed groups indoors and outdoors today. Medications were observed stored properly. Cleaning supplies were observed stored properly. Outlets were observed covered. Bottle warmers were observed secured on the counter in the classroom serving Infant/Toddlers. Permission to administer medication and medical action plans on site were not all meeting compliance today, see violation section of this document. All playgrounds were monitored today. I observed groups of children playing outdoors today. Staff were observed moving about the outdoor environment monitoring play. Please see violation section of this document. I reviewed a sample of children's records, two children have been enrolled more than 30 days and do not have a medical on file, one of the children only has immunization and incident reports on file. He transferred from another location and his full file was not on site. Staff records were reviewed today. You did not have your staff and training worksheets completed or kept current. I assisted you in completing the document as I reviewed staff files, please see violation section of today's document. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Space 4 has one child who is under 15 months enrolled, the child's feeding schedule was not posted. 10A NCAC 09 .0902(a) 617 All openings to the outer air were not protected against the entrance of flying insects. Space 6 and Space 10 were observed with classroom doors propped open the the outdoor play yard, while each group was outdoors playing. 15A NCAC 18A .2831(c) 721 All equipment and furnishings were not in good repair. Outdoors on the infant/toddler playground I observed two deflated balls, you removed them during the visit. On the PK playground the two pretend stationary steering wheels were loose and cause a pinch point. One mat on the ground at the base of the slide on the infant/toddler playground is causing a tripping hazard, as one corner is raised as the rest of the mat is flush to the ground. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Space 4 has four diaper creams in the classroom and do not have permission to administer. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. Space 5 has several creams and lotions in the classroom, the written permission does not indicate the instructions on when you are to administer. 10A NCAC 09 .0803(4)(6-9) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Space 1 and Space 2 serve infants, neither room had the center's safe sleep policy posted. .0606(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired 7-25-23 does not have proof of completing First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired 7-25-23 does not have proof of completing CPR certification on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff hired 8/29/22 and one staff hired 6/1/21 do not have a current staff development plan or annual review on file. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children's files reviewed did not have a medical on file, it was confirmed both children have been enrolled more than 30 days (One child enrolled in May 2023, and the other child transferred from another location almost a year ago.) GS110-91(1) 1327 Accurate records were not maintained for all children. One child, who transferred to this location almost a year ago, only had immunization records, and incident reports on file. No other required information was on file available for review. G.S. 110-91(9) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The group housed in the "All Purpose" space, serving preschool children, has one child that has a medical action plan on file, it has not been updated since 2/2022 the the facility reports that child still has the condition noted on the medical action plan. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The "All Purpose Space" that serves preschool children, has three children with chronic condition requiring medication(epi pen and Auvi-q) the medication permission was last provided on 6/23, 3/23 and 2/7/23. Permission to administer is granted for 6 months, and you did obtain current permission to administer the medication you have on site. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff hired 11-16-18 completed recognizing and responding to suspicions of maltreatment last on 12/28/18, this is a health and safety training required to be completed within the next 5 years of last completion, she should have completed it again by 12/28/23. .1103(b) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gloria Sutliffe, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before February 21, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Medications: The are many medication requirements that must be med in order for you to keep medication on site and administer. I encourage all medications be reviewed by administration to ensure all information is completed accurately, is current prior to allowing the medication to remain on site and placed in the classrooms. Teachers do not have the time to ensure the permission is completed correctly, medical action plan is provided when required, and all other medication requirements are met to keep the medication on site, when they have to greet children, supervise and engage children in activities. You keep permission to administer medications in the lobby, I would put a sign by the slips that inform parents they must see an administrator to ensure all medication information is provided and accurate prior to leaving any medication on site. You may want to sent a memo to parents to not store medication in the children's bags left on site, encourage staff to ask that question in the mornings at arrival as well as instruct the parent to go back to the front lobby and complete the documents and give to an administrator. Once the administrator confirms compliance and accepts the medication they can take it to the classroom and review the permission slip information and/or medical action plan with the staff. I also encourage you to keep track of (Master list) all medications on site, when they expire, when the permission expires, if a medical action plan is on file if required and when it expires. Each classroom could keep the same document regarding what they have stored in the classrooms and check it monthly to help ensure all medication requirements are maintained. Propped Doors: You stated that the doors have a key fob that must be charged and it doesn't stay charged long so some teachers prop the classroom doors to the playgrounds so they are not locked out. Each class has a walkie talkie staff should take with them, they could contact you when they need to come inside, place tape or something over the lock so it doesn't latch once the door is closed while outdoors, or change the locking system on your doors so they can be functional all day. Children's files: I see you have had notes on the children's files that are missing required information and it's past due to have on file. I encourage you to put a system in place where there is follow through in order to obtain the information immediately to ensure children's file requirements are maintained. Material and Equipment in good repair: Staff should be informing you when material is not in good repair, so it can be removed, replaced or made inaccessible to children in care. Balls deflated don't allow children to use the balls the way they intended to be used, therefor it's considered poor repair. Another example is if the sink is missing from the dramatic play area pretend kitchen sink, the device can't be used properly therefor not in good repair. Books that are torn and cannot be taped back together correctly, covers missing or written over the words are pictures is also considered poor repair. Containers material and equipment should also be kept clean and in good repair, so if they crack or are visible dirty they should be removed or cleaned when observed. You may want to have a classroom checklist with one line item that discusses items in good repair. The classroom opener should check the room out each morning prior to taking children to ensure the space is safe and ready to care for children. Staff Files: I highly encourage you to maintain the staff and training worksheet, using it as a running document throughout the year will help you keep track of each staff's file and maintaining compliance. As you hire a new staff on day one input their information into the staff and training worksheet to verify you have all required paperwork required to be on file day 1. And them come up with a system to check the document each month to ensure nothing required to be maintained has expired. Other Rated License Reassessment: You informed me that you have just applied for NAC assessment. You are currently in your preparation year for the rated license reassessment. You will be required to be reassessed during the July 1, 2024 - June 30, 2025 year. I encourage you to make sure all current education has been submitted for each staff to WORKS for evaluation. If you choose to the have environmental rating scales conducted during the prep year, you may choose too. If you score well you can either complete the reassessment at that time, or hold the score for the reassessment year. If you score below a 5.0 or don't feel you scored well, you may request the scales to be completed again during the reassessment year free of charge and that score will the be score used for the Programmatic Standard of the license. NCRLAP.org has a lot of resources regarding the scales, I encourage you all to utilize. You will submit the request for scales and reassessment application when ready to your child care consultant. Andrea Anderson 12233 Royal Castle Ave Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 107 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 430 Time In: 09:50 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. A checklist was used to monitor the facility. The facility's 18 month compliance history, prior to todays visit was 90%. Today, I met with Gloria Sutliffe, Administrator. I explained the purpose of today’s visit and what would be monitored. You accompanied me on a walkthrough of the facility. The last fire inspection was conducted on 6/30/23. The emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 11/15/23. Information required to be posted was observed posted in the lobby. The emergency care plan was reviewed and found to be current. Monthly playground inspections were reviewed and found meeting compliance. The current incident log was reviewed and found meeting compliance. Each classroom had a current activity plan posted. First aid posters were observed posted in classrooms. The current menu was posted and found meeting compliance. While in the infant room I reviewed the current feeding schedules and visual safe sleep documentation. Two rooms serving infants did not have the center's safe sleep policy posted, this was corrected during the visit. Daily attendance was reviewed and found meeting compliance. The current license was observed posted and all permit restrictions were found meeting compliance today. Supervision and voluntary enhanced staff/child ratios were maintained during the visit. Staff were heard using nurturing tones during the visit. Staff used nurturing tones when addressing children. Each group provides children with a variety of material to choose, staff were engaged with the children in their care. Activities listed on the current activity plan were being implemented in each classroom today. Each group was observed in approved licensed space. I observed groups indoors and outdoors today. Medications were observed stored properly. Cleaning supplies were observed stored properly. Outlets were observed covered. Bottle warmers were observed secured on the counter in the classroom serving Infant/Toddlers. Permission to administer medication and medical action plans on site were not all meeting compliance today, see violation section of this document. All playgrounds were monitored today. I observed groups of children playing outdoors today. Staff were observed moving about the outdoor environment monitoring play. Please see violation section of this document. I reviewed a sample of children's records, two children have been enrolled more than 30 days and do not have a medical on file, one of the children only has immunization and incident reports on file. He transferred from another location and his full file was not on site. Staff records were reviewed today. You did not have your staff and training worksheets completed or kept current. I assisted you in completing the document as I reviewed staff files, please see violation section of today's document. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Space 4 has one child who is under 15 months enrolled, the child's feeding schedule was not posted. 10A NCAC 09 .0902(a) 617 All openings to the outer air were not protected against the entrance of flying insects. Space 6 and Space 10 were observed with classroom doors propped open the the outdoor play yard, while each group was outdoors playing. 15A NCAC 18A .2831(c) 721 All equipment and furnishings were not in good repair. Outdoors on the infant/toddler playground I observed two deflated balls, you removed them during the visit. On the PK playground the two pretend stationary steering wheels were loose and cause a pinch point. One mat on the ground at the base of the slide on the infant/toddler playground is causing a tripping hazard, as one corner is raised as the rest of the mat is flush to the ground. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Space 4 has four diaper creams in the classroom and do not have permission to administer. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. Space 5 has several creams and lotions in the classroom, the written permission does not indicate the instructions on when you are to administer. 10A NCAC 09 .0803(4)(6-9) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Space 1 and Space 2 serve infants, neither room had the center's safe sleep policy posted. .0606(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired 7-25-23 does not have proof of completing First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired 7-25-23 does not have proof of completing CPR certification on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff hired 8/29/22 and one staff hired 6/1/21 do not have a current staff development plan or annual review on file. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children's files reviewed did not have a medical on file, it was confirmed both children have been enrolled more than 30 days (One child enrolled in May 2023, and the other child transferred from another location almost a year ago.) GS110-91(1) 1327 Accurate records were not maintained for all children. One child, who transferred to this location almost a year ago, only had immunization records, and incident reports on file. No other required information was on file available for review. G.S. 110-91(9) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The group housed in the "All Purpose" space, serving preschool children, has one child that has a medical action plan on file, it has not been updated since 2/2022 the the facility reports that child still has the condition noted on the medical action plan. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The "All Purpose Space" that serves preschool children, has three children with chronic condition requiring medication(epi pen and Auvi-q) the medication permission was last provided on 6/23, 3/23 and 2/7/23. Permission to administer is granted for 6 months, and you did obtain current permission to administer the medication you have on site. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff hired 11-16-18 completed recognizing and responding to suspicions of maltreatment last on 12/28/18, this is a health and safety training required to be completed within the next 5 years of last completion, she should have completed it again by 12/28/23. .1103(b) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gloria Sutliffe, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before February 21, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Medications: The are many medication requirements that must be med in order for you to keep medication on site and administer. I encourage all medications be reviewed by administration to ensure all information is completed accurately, is current prior to allowing the medication to remain on site and placed in the classrooms. Teachers do not have the time to ensure the permission is completed correctly, medical action plan is provided when required, and all other medication requirements are met to keep the medication on site, when they have to greet children, supervise and engage children in activities. You keep permission to administer medications in the lobby, I would put a sign by the slips that inform parents they must see an administrator to ensure all medication information is provided and accurate prior to leaving any medication on site. You may want to sent a memo to parents to not store medication in the children's bags left on site, encourage staff to ask that question in the mornings at arrival as well as instruct the parent to go back to the front lobby and complete the documents and give to an administrator. Once the administrator confirms compliance and accepts the medication they can take it to the classroom and review the permission slip information and/or medical action plan with the staff. I also encourage you to keep track of (Master list) all medications on site, when they expire, when the permission expires, if a medical action plan is on file if required and when it expires. Each classroom could keep the same document regarding what they have stored in the classrooms and check it monthly to help ensure all medication requirements are maintained. Propped Doors: You stated that the doors have a key fob that must be charged and it doesn't stay charged long so some teachers prop the classroom doors to the playgrounds so they are not locked out. Each class has a walkie talkie staff should take with them, they could contact you when they need to come inside, place tape or something over the lock so it doesn't latch once the door is closed while outdoors, or change the locking system on your doors so they can be functional all day. Children's files: I see you have had notes on the children's files that are missing required information and it's past due to have on file. I encourage you to put a system in place where there is follow through in order to obtain the information immediately to ensure children's file requirements are maintained. Material and Equipment in good repair: Staff should be informing you when material is not in good repair, so it can be removed, replaced or made inaccessible to children in care. Balls deflated don't allow children to use the balls the way they intended to be used, therefor it's considered poor repair. Another example is if the sink is missing from the dramatic play area pretend kitchen sink, the device can't be used properly therefor not in good repair. Books that are torn and cannot be taped back together correctly, covers missing or written over the words are pictures is also considered poor repair. Containers material and equipment should also be kept clean and in good repair, so if they crack or are visible dirty they should be removed or cleaned when observed. You may want to have a classroom checklist with one line item that discusses items in good repair. The classroom opener should check the room out each morning prior to taking children to ensure the space is safe and ready to care for children. Staff Files: I highly encourage you to maintain the staff and training worksheet, using it as a running document throughout the year will help you keep track of each staff's file and maintaining compliance. As you hire a new staff on day one input their information into the staff and training worksheet to verify you have all required paperwork required to be on file day 1. And them come up with a system to check the document each month to ensure nothing required to be maintained has expired. Other Rated License Reassessment: You informed me that you have just applied for NAC assessment. You are currently in your preparation year for the rated license reassessment. You will be required to be reassessed during the July 1, 2024 - June 30, 2025 year. I encourage you to make sure all current education has been submitted for each staff to WORKS for evaluation. If you choose to the have environmental rating scales conducted during the prep year, you may choose too. If you score well you can either complete the reassessment at that time, or hold the score for the reassessment year. If you score below a 5.0 or don't feel you scored well, you may request the scales to be completed again during the reassessment year free of charge and that score will the be score used for the Programmatic Standard of the license. NCRLAP.org has a lot of resources regarding the scales, I encourage you all to utilize. You will submit the request for scales and reassessment application when ready to your child care consultant. Andrea Anderson 12233 Royal Castle Ave Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 107 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 430 Time In: 09:50 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. A checklist was used to monitor the facility. The facility's 18 month compliance history, prior to todays visit was 90%. Today, I met with Gloria Sutliffe, Administrator. I explained the purpose of today’s visit and what would be monitored. You accompanied me on a walkthrough of the facility. The last fire inspection was conducted on 6/30/23. The emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 11/15/23. Information required to be posted was observed posted in the lobby. The emergency care plan was reviewed and found to be current. Monthly playground inspections were reviewed and found meeting compliance. The current incident log was reviewed and found meeting compliance. Each classroom had a current activity plan posted. First aid posters were observed posted in classrooms. The current menu was posted and found meeting compliance. While in the infant room I reviewed the current feeding schedules and visual safe sleep documentation. Two rooms serving infants did not have the center's safe sleep policy posted, this was corrected during the visit. Daily attendance was reviewed and found meeting compliance. The current license was observed posted and all permit restrictions were found meeting compliance today. Supervision and voluntary enhanced staff/child ratios were maintained during the visit. Staff were heard using nurturing tones during the visit. Staff used nurturing tones when addressing children. Each group provides children with a variety of material to choose, staff were engaged with the children in their care. Activities listed on the current activity plan were being implemented in each classroom today. Each group was observed in approved licensed space. I observed groups indoors and outdoors today. Medications were observed stored properly. Cleaning supplies were observed stored properly. Outlets were observed covered. Bottle warmers were observed secured on the counter in the classroom serving Infant/Toddlers. Permission to administer medication and medical action plans on site were not all meeting compliance today, see violation section of this document. All playgrounds were monitored today. I observed groups of children playing outdoors today. Staff were observed moving about the outdoor environment monitoring play. Please see violation section of this document. I reviewed a sample of children's records, two children have been enrolled more than 30 days and do not have a medical on file, one of the children only has immunization and incident reports on file. He transferred from another location and his full file was not on site. Staff records were reviewed today. You did not have your staff and training worksheets completed or kept current. I assisted you in completing the document as I reviewed staff files, please see violation section of today's document. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Space 4 has one child who is under 15 months enrolled, the child's feeding schedule was not posted. 10A NCAC 09 .0902(a) 617 All openings to the outer air were not protected against the entrance of flying insects. Space 6 and Space 10 were observed with classroom doors propped open the the outdoor play yard, while each group was outdoors playing. 15A NCAC 18A .2831(c) 721 All equipment and furnishings were not in good repair. Outdoors on the infant/toddler playground I observed two deflated balls, you removed them during the visit. On the PK playground the two pretend stationary steering wheels were loose and cause a pinch point. One mat on the ground at the base of the slide on the infant/toddler playground is causing a tripping hazard, as one corner is raised as the rest of the mat is flush to the ground. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Space 4 has four diaper creams in the classroom and do not have permission to administer. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. Space 5 has several creams and lotions in the classroom, the written permission does not indicate the instructions on when you are to administer. 10A NCAC 09 .0803(4)(6-9) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Space 1 and Space 2 serve infants, neither room had the center's safe sleep policy posted. .0606(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired 7-25-23 does not have proof of completing First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired 7-25-23 does not have proof of completing CPR certification on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff hired 8/29/22 and one staff hired 6/1/21 do not have a current staff development plan or annual review on file. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children's files reviewed did not have a medical on file, it was confirmed both children have been enrolled more than 30 days (One child enrolled in May 2023, and the other child transferred from another location almost a year ago.) GS110-91(1) 1327 Accurate records were not maintained for all children. One child, who transferred to this location almost a year ago, only had immunization records, and incident reports on file. No other required information was on file available for review. G.S. 110-91(9) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The group housed in the "All Purpose" space, serving preschool children, has one child that has a medical action plan on file, it has not been updated since 2/2022 the the facility reports that child still has the condition noted on the medical action plan. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The "All Purpose Space" that serves preschool children, has three children with chronic condition requiring medication(epi pen and Auvi-q) the medication permission was last provided on 6/23, 3/23 and 2/7/23. Permission to administer is granted for 6 months, and you did obtain current permission to administer the medication you have on site. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff hired 11-16-18 completed recognizing and responding to suspicions of maltreatment last on 12/28/18, this is a health and safety training required to be completed within the next 5 years of last completion, she should have completed it again by 12/28/23. .1103(b) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gloria Sutliffe, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before February 21, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Medications: The are many medication requirements that must be med in order for you to keep medication on site and administer. I encourage all medications be reviewed by administration to ensure all information is completed accurately, is current prior to allowing the medication to remain on site and placed in the classrooms. Teachers do not have the time to ensure the permission is completed correctly, medical action plan is provided when required, and all other medication requirements are met to keep the medication on site, when they have to greet children, supervise and engage children in activities. You keep permission to administer medications in the lobby, I would put a sign by the slips that inform parents they must see an administrator to ensure all medication information is provided and accurate prior to leaving any medication on site. You may want to sent a memo to parents to not store medication in the children's bags left on site, encourage staff to ask that question in the mornings at arrival as well as instruct the parent to go back to the front lobby and complete the documents and give to an administrator. Once the administrator confirms compliance and accepts the medication they can take it to the classroom and review the permission slip information and/or medical action plan with the staff. I also encourage you to keep track of (Master list) all medications on site, when they expire, when the permission expires, if a medical action plan is on file if required and when it expires. Each classroom could keep the same document regarding what they have stored in the classrooms and check it monthly to help ensure all medication requirements are maintained. Propped Doors: You stated that the doors have a key fob that must be charged and it doesn't stay charged long so some teachers prop the classroom doors to the playgrounds so they are not locked out. Each class has a walkie talkie staff should take with them, they could contact you when they need to come inside, place tape or something over the lock so it doesn't latch once the door is closed while outdoors, or change the locking system on your doors so they can be functional all day. Children's files: I see you have had notes on the children's files that are missing required information and it's past due to have on file. I encourage you to put a system in place where there is follow through in order to obtain the information immediately to ensure children's file requirements are maintained. Material and Equipment in good repair: Staff should be informing you when material is not in good repair, so it can be removed, replaced or made inaccessible to children in care. Balls deflated don't allow children to use the balls the way they intended to be used, therefor it's considered poor repair. Another example is if the sink is missing from the dramatic play area pretend kitchen sink, the device can't be used properly therefor not in good repair. Books that are torn and cannot be taped back together correctly, covers missing or written over the words are pictures is also considered poor repair. Containers material and equipment should also be kept clean and in good repair, so if they crack or are visible dirty they should be removed or cleaned when observed. You may want to have a classroom checklist with one line item that discusses items in good repair. The classroom opener should check the room out each morning prior to taking children to ensure the space is safe and ready to care for children. Staff Files: I highly encourage you to maintain the staff and training worksheet, using it as a running document throughout the year will help you keep track of each staff's file and maintaining compliance. As you hire a new staff on day one input their information into the staff and training worksheet to verify you have all required paperwork required to be on file day 1. And them come up with a system to check the document each month to ensure nothing required to be maintained has expired. Other Rated License Reassessment: You informed me that you have just applied for NAC assessment. You are currently in your preparation year for the rated license reassessment. You will be required to be reassessed during the July 1, 2024 - June 30, 2025 year. I encourage you to make sure all current education has been submitted for each staff to WORKS for evaluation. If you choose to the have environmental rating scales conducted during the prep year, you may choose too. If you score well you can either complete the reassessment at that time, or hold the score for the reassessment year. If you score below a 5.0 or don't feel you scored well, you may request the scales to be completed again during the reassessment year free of charge and that score will the be score used for the Programmatic Standard of the license. NCRLAP.org has a lot of resources regarding the scales, I encourage you all to utilize. You will submit the request for scales and reassessment application when ready to your child care consultant. Andrea Anderson 12233 Royal Castle Ave Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 107 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 430 Time In: 09:50 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. A checklist was used to monitor the facility. The facility's 18 month compliance history, prior to todays visit was 90%. Today, I met with Gloria Sutliffe, Administrator. I explained the purpose of today’s visit and what would be monitored. You accompanied me on a walkthrough of the facility. The last fire inspection was conducted on 6/30/23. The emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 11/15/23. Information required to be posted was observed posted in the lobby. The emergency care plan was reviewed and found to be current. Monthly playground inspections were reviewed and found meeting compliance. The current incident log was reviewed and found meeting compliance. Each classroom had a current activity plan posted. First aid posters were observed posted in classrooms. The current menu was posted and found meeting compliance. While in the infant room I reviewed the current feeding schedules and visual safe sleep documentation. Two rooms serving infants did not have the center's safe sleep policy posted, this was corrected during the visit. Daily attendance was reviewed and found meeting compliance. The current license was observed posted and all permit restrictions were found meeting compliance today. Supervision and voluntary enhanced staff/child ratios were maintained during the visit. Staff were heard using nurturing tones during the visit. Staff used nurturing tones when addressing children. Each group provides children with a variety of material to choose, staff were engaged with the children in their care. Activities listed on the current activity plan were being implemented in each classroom today. Each group was observed in approved licensed space. I observed groups indoors and outdoors today. Medications were observed stored properly. Cleaning supplies were observed stored properly. Outlets were observed covered. Bottle warmers were observed secured on the counter in the classroom serving Infant/Toddlers. Permission to administer medication and medical action plans on site were not all meeting compliance today, see violation section of this document. All playgrounds were monitored today. I observed groups of children playing outdoors today. Staff were observed moving about the outdoor environment monitoring play. Please see violation section of this document. I reviewed a sample of children's records, two children have been enrolled more than 30 days and do not have a medical on file, one of the children only has immunization and incident reports on file. He transferred from another location and his full file was not on site. Staff records were reviewed today. You did not have your staff and training worksheets completed or kept current. I assisted you in completing the document as I reviewed staff files, please see violation section of today's document. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Space 4 has one child who is under 15 months enrolled, the child's feeding schedule was not posted. 10A NCAC 09 .0902(a) 617 All openings to the outer air were not protected against the entrance of flying insects. Space 6 and Space 10 were observed with classroom doors propped open the the outdoor play yard, while each group was outdoors playing. 15A NCAC 18A .2831(c) 721 All equipment and furnishings were not in good repair. Outdoors on the infant/toddler playground I observed two deflated balls, you removed them during the visit. On the PK playground the two pretend stationary steering wheels were loose and cause a pinch point. One mat on the ground at the base of the slide on the infant/toddler playground is causing a tripping hazard, as one corner is raised as the rest of the mat is flush to the ground. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Space 4 has four diaper creams in the classroom and do not have permission to administer. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. Space 5 has several creams and lotions in the classroom, the written permission does not indicate the instructions on when you are to administer. 10A NCAC 09 .0803(4)(6-9) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Space 1 and Space 2 serve infants, neither room had the center's safe sleep policy posted. .0606(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired 7-25-23 does not have proof of completing First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired 7-25-23 does not have proof of completing CPR certification on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff hired 8/29/22 and one staff hired 6/1/21 do not have a current staff development plan or annual review on file. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children's files reviewed did not have a medical on file, it was confirmed both children have been enrolled more than 30 days (One child enrolled in May 2023, and the other child transferred from another location almost a year ago.) GS110-91(1) 1327 Accurate records were not maintained for all children. One child, who transferred to this location almost a year ago, only had immunization records, and incident reports on file. No other required information was on file available for review. G.S. 110-91(9) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The group housed in the "All Purpose" space, serving preschool children, has one child that has a medical action plan on file, it has not been updated since 2/2022 the the facility reports that child still has the condition noted on the medical action plan. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The "All Purpose Space" that serves preschool children, has three children with chronic condition requiring medication(epi pen and Auvi-q) the medication permission was last provided on 6/23, 3/23 and 2/7/23. Permission to administer is granted for 6 months, and you did obtain current permission to administer the medication you have on site. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff hired 11-16-18 completed recognizing and responding to suspicions of maltreatment last on 12/28/18, this is a health and safety training required to be completed within the next 5 years of last completion, she should have completed it again by 12/28/23. .1103(b) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gloria Sutliffe, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before February 21, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Medications: The are many medication requirements that must be med in order for you to keep medication on site and administer. I encourage all medications be reviewed by administration to ensure all information is completed accurately, is current prior to allowing the medication to remain on site and placed in the classrooms. Teachers do not have the time to ensure the permission is completed correctly, medical action plan is provided when required, and all other medication requirements are met to keep the medication on site, when they have to greet children, supervise and engage children in activities. You keep permission to administer medications in the lobby, I would put a sign by the slips that inform parents they must see an administrator to ensure all medication information is provided and accurate prior to leaving any medication on site. You may want to sent a memo to parents to not store medication in the children's bags left on site, encourage staff to ask that question in the mornings at arrival as well as instruct the parent to go back to the front lobby and complete the documents and give to an administrator. Once the administrator confirms compliance and accepts the medication they can take it to the classroom and review the permission slip information and/or medical action plan with the staff. I also encourage you to keep track of (Master list) all medications on site, when they expire, when the permission expires, if a medical action plan is on file if required and when it expires. Each classroom could keep the same document regarding what they have stored in the classrooms and check it monthly to help ensure all medication requirements are maintained. Propped Doors: You stated that the doors have a key fob that must be charged and it doesn't stay charged long so some teachers prop the classroom doors to the playgrounds so they are not locked out. Each class has a walkie talkie staff should take with them, they could contact you when they need to come inside, place tape or something over the lock so it doesn't latch once the door is closed while outdoors, or change the locking system on your doors so they can be functional all day. Children's files: I see you have had notes on the children's files that are missing required information and it's past due to have on file. I encourage you to put a system in place where there is follow through in order to obtain the information immediately to ensure children's file requirements are maintained. Material and Equipment in good repair: Staff should be informing you when material is not in good repair, so it can be removed, replaced or made inaccessible to children in care. Balls deflated don't allow children to use the balls the way they intended to be used, therefor it's considered poor repair. Another example is if the sink is missing from the dramatic play area pretend kitchen sink, the device can't be used properly therefor not in good repair. Books that are torn and cannot be taped back together correctly, covers missing or written over the words are pictures is also considered poor repair. Containers material and equipment should also be kept clean and in good repair, so if they crack or are visible dirty they should be removed or cleaned when observed. You may want to have a classroom checklist with one line item that discusses items in good repair. The classroom opener should check the room out each morning prior to taking children to ensure the space is safe and ready to care for children. Staff Files: I highly encourage you to maintain the staff and training worksheet, using it as a running document throughout the year will help you keep track of each staff's file and maintaining compliance. As you hire a new staff on day one input their information into the staff and training worksheet to verify you have all required paperwork required to be on file day 1. And them come up with a system to check the document each month to ensure nothing required to be maintained has expired. Other Rated License Reassessment: You informed me that you have just applied for NAC assessment. You are currently in your preparation year for the rated license reassessment. You will be required to be reassessed during the July 1, 2024 - June 30, 2025 year. I encourage you to make sure all current education has been submitted for each staff to WORKS for evaluation. If you choose to the have environmental rating scales conducted during the prep year, you may choose too. If you score well you can either complete the reassessment at that time, or hold the score for the reassessment year. If you score below a 5.0 or don't feel you scored well, you may request the scales to be completed again during the reassessment year free of charge and that score will the be score used for the Programmatic Standard of the license. NCRLAP.org has a lot of resources regarding the scales, I encourage you all to utilize. You will submit the request for scales and reassessment application when ready to your child care consultant. Andrea Anderson 12233 Royal Castle Ave Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 107 Completed Date: 2/7/2024 Age: From 0 To 5 Total Minutes: 430 Time In: 09:50 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. A checklist was used to monitor the facility. The facility's 18 month compliance history, prior to todays visit was 90%. Today, I met with Gloria Sutliffe, Administrator. I explained the purpose of today’s visit and what would be monitored. You accompanied me on a walkthrough of the facility. The last fire inspection was conducted on 6/30/23. The emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 11/15/23. Information required to be posted was observed posted in the lobby. The emergency care plan was reviewed and found to be current. Monthly playground inspections were reviewed and found meeting compliance. The current incident log was reviewed and found meeting compliance. Each classroom had a current activity plan posted. First aid posters were observed posted in classrooms. The current menu was posted and found meeting compliance. While in the infant room I reviewed the current feeding schedules and visual safe sleep documentation. Two rooms serving infants did not have the center's safe sleep policy posted, this was corrected during the visit. Daily attendance was reviewed and found meeting compliance. The current license was observed posted and all permit restrictions were found meeting compliance today. Supervision and voluntary enhanced staff/child ratios were maintained during the visit. Staff were heard using nurturing tones during the visit. Staff used nurturing tones when addressing children. Each group provides children with a variety of material to choose, staff were engaged with the children in their care. Activities listed on the current activity plan were being implemented in each classroom today. Each group was observed in approved licensed space. I observed groups indoors and outdoors today. Medications were observed stored properly. Cleaning supplies were observed stored properly. Outlets were observed covered. Bottle warmers were observed secured on the counter in the classroom serving Infant/Toddlers. Permission to administer medication and medical action plans on site were not all meeting compliance today, see violation section of this document. All playgrounds were monitored today. I observed groups of children playing outdoors today. Staff were observed moving about the outdoor environment monitoring play. Please see violation section of this document. I reviewed a sample of children's records, two children have been enrolled more than 30 days and do not have a medical on file, one of the children only has immunization and incident reports on file. He transferred from another location and his full file was not on site. Staff records were reviewed today. You did not have your staff and training worksheets completed or kept current. I assisted you in completing the document as I reviewed staff files, please see violation section of today's document. The following violations were cited today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Space 4 has one child who is under 15 months enrolled, the child's feeding schedule was not posted. 10A NCAC 09 .0902(a) 617 All openings to the outer air were not protected against the entrance of flying insects. Space 6 and Space 10 were observed with classroom doors propped open the the outdoor play yard, while each group was outdoors playing. 15A NCAC 18A .2831(c) 721 All equipment and furnishings were not in good repair. Outdoors on the infant/toddler playground I observed two deflated balls, you removed them during the visit. On the PK playground the two pretend stationary steering wheels were loose and cause a pinch point. One mat on the ground at the base of the slide on the infant/toddler playground is causing a tripping hazard, as one corner is raised as the rest of the mat is flush to the ground. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Space 4 has four diaper creams in the classroom and do not have permission to administer. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. Space 5 has several creams and lotions in the classroom, the written permission does not indicate the instructions on when you are to administer. 10A NCAC 09 .0803(4)(6-9) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Space 1 and Space 2 serve infants, neither room had the center's safe sleep policy posted. .0606(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired 7-25-23 does not have proof of completing First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired 7-25-23 does not have proof of completing CPR certification on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff hired 8/29/22 and one staff hired 6/1/21 do not have a current staff development plan or annual review on file. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children's files reviewed did not have a medical on file, it was confirmed both children have been enrolled more than 30 days (One child enrolled in May 2023, and the other child transferred from another location almost a year ago.) GS110-91(1) 1327 Accurate records were not maintained for all children. One child, who transferred to this location almost a year ago, only had immunization records, and incident reports on file. No other required information was on file available for review. G.S. 110-91(9) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The group housed in the "All Purpose" space, serving preschool children, has one child that has a medical action plan on file, it has not been updated since 2/2022 the the facility reports that child still has the condition noted on the medical action plan. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The "All Purpose Space" that serves preschool children, has three children with chronic condition requiring medication(epi pen and Auvi-q) the medication permission was last provided on 6/23, 3/23 and 2/7/23. Permission to administer is granted for 6 months, and you did obtain current permission to administer the medication you have on site. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff hired 11-16-18 completed recognizing and responding to suspicions of maltreatment last on 12/28/18, this is a health and safety training required to be completed within the next 5 years of last completion, she should have completed it again by 12/28/23. .1103(b) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gloria Sutliffe, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before February 21, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Medications: The are many medication requirements that must be med in order for you to keep medication on site and administer. I encourage all medications be reviewed by administration to ensure all information is completed accurately, is current prior to allowing the medication to remain on site and placed in the classrooms. Teachers do not have the time to ensure the permission is completed correctly, medical action plan is provided when required, and all other medication requirements are met to keep the medication on site, when they have to greet children, supervise and engage children in activities. You keep permission to administer medications in the lobby, I would put a sign by the slips that inform parents they must see an administrator to ensure all medication information is provided and accurate prior to leaving any medication on site. You may want to sent a memo to parents to not store medication in the children's bags left on site, encourage staff to ask that question in the mornings at arrival as well as instruct the parent to go back to the front lobby and complete the documents and give to an administrator. Once the administrator confirms compliance and accepts the medication they can take it to the classroom and review the permission slip information and/or medical action plan with the staff. I also encourage you to keep track of (Master list) all medications on site, when they expire, when the permission expires, if a medical action plan is on file if required and when it expires. Each classroom could keep the same document regarding what they have stored in the classrooms and check it monthly to help ensure all medication requirements are maintained. Propped Doors: You stated that the doors have a key fob that must be charged and it doesn't stay charged long so some teachers prop the classroom doors to the playgrounds so they are not locked out. Each class has a walkie talkie staff should take with them, they could contact you when they need to come inside, place tape or something over the lock so it doesn't latch once the door is closed while outdoors, or change the locking system on your doors so they can be functional all day. Children's files: I see you have had notes on the children's files that are missing required information and it's past due to have on file. I encourage you to put a system in place where there is follow through in order to obtain the information immediately to ensure children's file requirements are maintained. Material and Equipment in good repair: Staff should be informing you when material is not in good repair, so it can be removed, replaced or made inaccessible to children in care. Balls deflated don't allow children to use the balls the way they intended to be used, therefor it's considered poor repair. Another example is if the sink is missing from the dramatic play area pretend kitchen sink, the device can't be used properly therefor not in good repair. Books that are torn and cannot be taped back together correctly, covers missing or written over the words are pictures is also considered poor repair. Containers material and equipment should also be kept clean and in good repair, so if they crack or are visible dirty they should be removed or cleaned when observed. You may want to have a classroom checklist with one line item that discusses items in good repair. The classroom opener should check the room out each morning prior to taking children to ensure the space is safe and ready to care for children. Staff Files: I highly encourage you to maintain the staff and training worksheet, using it as a running document throughout the year will help you keep track of each staff's file and maintaining compliance. As you hire a new staff on day one input their information into the staff and training worksheet to verify you have all required paperwork required to be on file day 1. And them come up with a system to check the document each month to ensure nothing required to be maintained has expired. Other Rated License Reassessment: You informed me that you have just applied for NAC assessment. You are currently in your preparation year for the rated license reassessment. You will be required to be reassessed during the July 1, 2024 - June 30, 2025 year. I encourage you to make sure all current education has been submitted for each staff to WORKS for evaluation. If you choose to the have environmental rating scales conducted during the prep year, you may choose too. If you score well you can either complete the reassessment at that time, or hold the score for the reassessment year. If you score below a 5.0 or don't feel you scored well, you may request the scales to be completed again during the reassessment year free of charge and that score will the be score used for the Programmatic Standard of the license. NCRLAP.org has a lot of resources regarding the scales, I encourage you all to utilize. You will submit the request for scales and reassessment application when ready to your child care consultant. Andrea Anderson 12233 Royal Castle Ave Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2809 · Violation

Name of Operation: CADENCE ACADEMY PRESCHOOL, RAINTREE Facility ID: 60002684 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 8/24/2023 Number Present: 103 Completed Date: 8/24/2023 Age: From 0 To 8 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the routine unannounced visit. The facility currently has a Five Star Rated License with an effective date of February 10, 2020. An Annual Compliance visit was conducted on February 14, 2023. The compliance history, prior to today’s visit, was 94%. Today, I met with Gloria Sutliffe, Administrator. I explained the purpose of today’s visit and what would be monitored. I began the visit by reviewing program records and staff records and then you accompanied me on a walkthrough of the facility. The last fire inspection was conducted on 6/30/23. The emergency drill log was reviewed and found meeting compliance. The last sanitation inspection was conducted on 3/23/23. Information required to be posted was observed posted in the lobby. The emergency care plan was reviewed and found to be current. Monthly playground inspections were reviewed and found meeting compliance. The current incident log was reviewed and found meeting compliance. Each classroom had a current activity plan posted. First aid posters were observed posted in classrooms. The current menu was posted and found meeting compliance. While in the infant room I reviewed the current feeding schedules and visual safe sleep documentation. While in Space 1, I observed on infant’s feeding schedule not filled out completely indicating what and when to feed milk or formula or any other food staff stated they are feeding. Daily attendance was reviewed and found meeting compliance. The current license was observed posted and all permit restrictions were found meeting compliance today. I reviewed the staff and training worksheets from the last annual compliance visit, monitoring current DCDEE qualifying letters, CPR/FA certification, ITS/SIDS certification, Playground Safety Training, EPR training, BSAC training and Health and Safety trainings. Please see violation section of today’s documentation. I also reviewed three new staff’s files and found them meeting compliance. Supervision and voluntary enhanced staff/child ratios were maintained during the visit. Staff were heard using nurturing tones during the visit. Children were redirected if needed and staff used nurturing tones when address children were who were upset. Each group provides children with a variety of material to choose, staff were engaged with the children in their care. Each group was observed in approved licensed spaces. I observed groups indoors and outdoors today. Medications were observed stored properly. Cleaning supplies were observed stored properly. Outlets were observed covered. Bottle warmers were observed secured on the counter in the classroom serving Infant/Toddlers. Material and equipment were observed to be clean and in good repair. No hazards were observed today. The following violations were cited today: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff's First Aid certification expired in July 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff's CPR certification expired 7/23. .1102(d) 1898 Staff did not complete the health and safety training within one year of employment. One staff hired 5/2/22 did not complete all required topic areas, she has not completed Administering Medication training. One staff hired 8/8/22 did not complete all required topic areas, she has not completed Administering Medication training. One staff hired 5/3/22 did not have proof on file of completing all topic areas of Health and safety training within the first year of hire. .1102(a) 1912 The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings. One child's feeding schedule, in Space 1, does not provide information on type of milk, formula or food to provide and frequency of feedings. .0902(a) Compliance Letter: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Gloria Sutliffe, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before September 9,2023. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Enhanced Outdoor Space: Effective July 1, 2023 the requirement for enhanced outdoor space changed. I discussed the following requirement with you today as well as provided the max. capacity for each outdoor place space to ensure each groups meets compliance while outdoors. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. Other: I assisted one staff with enrolling in the Health and Safety Training Administering Medication in DCDEE Moodle. If you have any other questions, please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times