Brown Road Kindercare

10A NCAC 09 .1801 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 4/20/2026 Number Present: 105 Completed Date: 4/20/2026 Age: From 0 To 5 Total Minutes: 105 Time In: 09:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during an Administrative Action Follow Up Visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by teacher Ms. A. Phillips. Director Ms. T. Gaulden was not present today. Assistant director Ms. S. Littlejohn was available and accompanied on the walk through of the facility. Children were observed having free play indoors and outdoors, teacher directed activities, and routine needs met. Supervision, Staff/Child Ratio, Attendance, Discipline, Group Size, Licensed Capacity, Permit Restriction, CPR training, First Aid training, and Criminal Record checks were monitored today. Program records were made available to me. During the visit on April 6, 2026, violation 301 was cited: Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was alone with eight (8) one (1) year olds in a classroom. This was corrected during today's visit. All classrooms were meeting the required staff/child ratios. The following violations were cited during today's visit: Violation Number Comment Rule 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A can of Pringles chips and a Starbucks coffee cup was observed in space one (1). .0901(i) While in space one (1), safe sleep checks were monitored. Times that the children were checked were documented for all but some did not list the position that the child was in (back, side, or tummy). Staff in space one (1) were reminded to document the time the child was checked and the position they were in. During the walk through of the facility, interactions between staff and children were monitored. In several rooms, staff was yelling directives across the room that could be heard in the hallway. The directives were not punitive, but just loudly to ensure that the children could hear them. It was discussed with Ms. Little john that staff should be walking around the room at some points to provide zone supervision as well as having one on one or small conversations with the children discussing the activities they're participating in and redirecting them when needed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. The Administrative Action was observed posted. The stipulations of the Administrative Action have been initiated. The supervision policy was sent to me on April 6, 2026. They were also approved by me on the same date. Continue to maintain compliance at all times with all applicable child care requirements including but not limited to Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding supervision. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 4/20/2026 Number Present: 105 Completed Date: 4/20/2026 Age: From 0 To 5 Total Minutes: 105 Time In: 09:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during an Administrative Action Follow Up Visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by teacher Ms. A. Phillips. Director Ms. T. Gaulden was not present today. Assistant director Ms. S. Littlejohn was available and accompanied on the walk through of the facility. Children were observed having free play indoors and outdoors, teacher directed activities, and routine needs met. Supervision, Staff/Child Ratio, Attendance, Discipline, Group Size, Licensed Capacity, Permit Restriction, CPR training, First Aid training, and Criminal Record checks were monitored today. Program records were made available to me. During the visit on April 6, 2026, violation 301 was cited: Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was alone with eight (8) one (1) year olds in a classroom. This was corrected during today's visit. All classrooms were meeting the required staff/child ratios. The following violations were cited during today's visit: Violation Number Comment Rule 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A can of Pringles chips and a Starbucks coffee cup was observed in space one (1). .0901(i) While in space one (1), safe sleep checks were monitored. Times that the children were checked were documented for all but some did not list the position that the child was in (back, side, or tummy). Staff in space one (1) were reminded to document the time the child was checked and the position they were in. During the walk through of the facility, interactions between staff and children were monitored. In several rooms, staff was yelling directives across the room that could be heard in the hallway. The directives were not punitive, but just loudly to ensure that the children could hear them. It was discussed with Ms. Little john that staff should be walking around the room at some points to provide zone supervision as well as having one on one or small conversations with the children discussing the activities they're participating in and redirecting them when needed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. The Administrative Action was observed posted. The stipulations of the Administrative Action have been initiated. The supervision policy was sent to me on April 6, 2026. They were also approved by me on the same date. Continue to maintain compliance at all times with all applicable child care requirements including but not limited to Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding supervision. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 4/6/2026 Number Present: 46 Completed Date: 4/6/2026 Age: From 0 To 5 Total Minutes: 135 Time In: 09:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during an Administrative Action Follow Up Visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by teacher Ms. R. Whitaker. Director Ms. T. Gaulden was present and accompanied on the walk through of the facility. Children were observed having free play indoors, teacher directed activities, and routine needs met. Supervision, Staff/Child Ratio, Attendance, Discipline, Group Size, Licensed Capacity, Permit Restriction, CPR training, First Aid training, and Criminal Record checks were monitored today. Program records were made available to me. One (1) new staff file was monitored. The following violations were cited during today's visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was alone with eight (8) one (1) year olds in a classroom. GS 110-91(7);.0713(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Because staff/child ratio was cited, a follow up visit will be made in the near future to monitor compliance. The Administrative Action was observed posted. The stipulations of the Administrative Action have been initiated. Ms. Gaulden sent a revision of the facility's supervision policy on March 13,2026. It also has to be approved by the facility's corporate office. The requirements for the policy to ensure adequate supervision was discussed today. Ms. Gaulden will resubmit to me once it is complete. Continue to maintain compliance at all times with all applicable child care requirements including but not limited to Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding supervision. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 4/6/2026 Number Present: 46 Completed Date: 4/6/2026 Age: From 0 To 5 Total Minutes: 135 Time In: 09:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during an Administrative Action Follow Up Visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by teacher Ms. R. Whitaker. Director Ms. T. Gaulden was present and accompanied on the walk through of the facility. Children were observed having free play indoors, teacher directed activities, and routine needs met. Supervision, Staff/Child Ratio, Attendance, Discipline, Group Size, Licensed Capacity, Permit Restriction, CPR training, First Aid training, and Criminal Record checks were monitored today. Program records were made available to me. One (1) new staff file was monitored. The following violations were cited during today's visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was alone with eight (8) one (1) year olds in a classroom. GS 110-91(7);.0713(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Because staff/child ratio was cited, a follow up visit will be made in the near future to monitor compliance. The Administrative Action was observed posted. The stipulations of the Administrative Action have been initiated. Ms. Gaulden sent a revision of the facility's supervision policy on March 13,2026. It also has to be approved by the facility's corporate office. The requirements for the policy to ensure adequate supervision was discussed today. Ms. Gaulden will resubmit to me once it is complete. Continue to maintain compliance at all times with all applicable child care requirements including but not limited to Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding supervision. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 4/6/2026 Number Present: 46 Completed Date: 4/6/2026 Age: From 0 To 5 Total Minutes: 135 Time In: 09:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during an Administrative Action Follow Up Visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by teacher Ms. R. Whitaker. Director Ms. T. Gaulden was present and accompanied on the walk through of the facility. Children were observed having free play indoors, teacher directed activities, and routine needs met. Supervision, Staff/Child Ratio, Attendance, Discipline, Group Size, Licensed Capacity, Permit Restriction, CPR training, First Aid training, and Criminal Record checks were monitored today. Program records were made available to me. One (1) new staff file was monitored. The following violations were cited during today's visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. One staff member was alone with eight (8) one (1) year olds in a classroom. GS 110-91(7);.0713(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Because staff/child ratio was cited, a follow up visit will be made in the near future to monitor compliance. The Administrative Action was observed posted. The stipulations of the Administrative Action have been initiated. Ms. Gaulden sent a revision of the facility's supervision policy on March 13,2026. It also has to be approved by the facility's corporate office. The requirements for the policy to ensure adequate supervision was discussed today. Ms. Gaulden will resubmit to me once it is complete. Continue to maintain compliance at all times with all applicable child care requirements including but not limited to Child Care Rule 10A NCAC 09 .1801(a)(1-5) regarding supervision. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 102 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The last Annual Compliance visit was made on 3/19/2025. The current 5 star license was issued on 9/24/2024. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 81% as of today. I was let into the facility by the third in charge and teacher, Ms. C. Tankersley. The director and assistant director was out sick. She accompanied me on the walk through. Program records were made available to me. Ten (10) classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor/outdoor free play, teacher directed activities, and having routine needs met. There were toys available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/3/2025. A Fire inspection was conducted on 7/8/2025. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including two (2) new staff files were monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of one (1) child enrolled in the center. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for each group of children for reference in space one (1), three (3), and five (5). GS 110-91(12); .0508(a) 847 Parent's medication authorization did not include required information. Vaseline in space one (1) did not have authorization documentation. Diaper cream and lotion in space two (2) did not authorization documentation. Two (2) diaper crams in space two (2) did not have authorization documentation. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Left over diaper cream after authorization had expired and children no longer enrolled was observed in space five (5). .0803(12) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) new staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policies were not discussed with parents on or before one (1) child's first day. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee's personnel file did not contain an annual staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission Two (2) children immunization records were not on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A signed and dated statement by parent that discipline policy received and explained at enrollment was not in one (1) child's file. .1804(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. .0901(i) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A starbucks cup was observed in space one (1). .0901(i) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) child with asthma did not have a medical action plan on file. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not notify the parent of one (1) child enrolled in writing of the smoking and tobacco restriction. .0604(j) 1902 The professional development plan was not reviewed annually. Two (2) staff member's professional development plans were not reviewed annually. .1104 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Because a supervision allegation was substantiated, an administrative action may be taken against this facility. Measures taken to ensure that this type of violation doesn't occur again may be taken in to consideration. Mulch on the preschool playgrounds need to be fluffed due to rain causing it to become compact. There are broken and unused toys on top of a playhouse on the infant/toddler playground. Please remove them as not to attract dust and bugs. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 102 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The last Annual Compliance visit was made on 3/19/2025. The current 5 star license was issued on 9/24/2024. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 81% as of today. I was let into the facility by the third in charge and teacher, Ms. C. Tankersley. The director and assistant director was out sick. She accompanied me on the walk through. Program records were made available to me. Ten (10) classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor/outdoor free play, teacher directed activities, and having routine needs met. There were toys available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/3/2025. A Fire inspection was conducted on 7/8/2025. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including two (2) new staff files were monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of one (1) child enrolled in the center. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for each group of children for reference in space one (1), three (3), and five (5). GS 110-91(12); .0508(a) 847 Parent's medication authorization did not include required information. Vaseline in space one (1) did not have authorization documentation. Diaper cream and lotion in space two (2) did not authorization documentation. Two (2) diaper crams in space two (2) did not have authorization documentation. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Left over diaper cream after authorization had expired and children no longer enrolled was observed in space five (5). .0803(12) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) new staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policies were not discussed with parents on or before one (1) child's first day. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee's personnel file did not contain an annual staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission Two (2) children immunization records were not on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A signed and dated statement by parent that discipline policy received and explained at enrollment was not in one (1) child's file. .1804(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. .0901(i) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A starbucks cup was observed in space one (1). .0901(i) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) child with asthma did not have a medical action plan on file. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not notify the parent of one (1) child enrolled in writing of the smoking and tobacco restriction. .0604(j) 1902 The professional development plan was not reviewed annually. Two (2) staff member's professional development plans were not reviewed annually. .1104 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Because a supervision allegation was substantiated, an administrative action may be taken against this facility. Measures taken to ensure that this type of violation doesn't occur again may be taken in to consideration. Mulch on the preschool playgrounds need to be fluffed due to rain causing it to become compact. There are broken and unused toys on top of a playhouse on the infant/toddler playground. Please remove them as not to attract dust and bugs. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 102 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The last Annual Compliance visit was made on 3/19/2025. The current 5 star license was issued on 9/24/2024. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 81% as of today. I was let into the facility by the third in charge and teacher, Ms. C. Tankersley. The director and assistant director was out sick. She accompanied me on the walk through. Program records were made available to me. Ten (10) classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor/outdoor free play, teacher directed activities, and having routine needs met. There were toys available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/3/2025. A Fire inspection was conducted on 7/8/2025. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including two (2) new staff files were monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of one (1) child enrolled in the center. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for each group of children for reference in space one (1), three (3), and five (5). GS 110-91(12); .0508(a) 847 Parent's medication authorization did not include required information. Vaseline in space one (1) did not have authorization documentation. Diaper cream and lotion in space two (2) did not authorization documentation. Two (2) diaper crams in space two (2) did not have authorization documentation. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Left over diaper cream after authorization had expired and children no longer enrolled was observed in space five (5). .0803(12) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) new staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policies were not discussed with parents on or before one (1) child's first day. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee's personnel file did not contain an annual staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission Two (2) children immunization records were not on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A signed and dated statement by parent that discipline policy received and explained at enrollment was not in one (1) child's file. .1804(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. .0901(i) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A starbucks cup was observed in space one (1). .0901(i) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) child with asthma did not have a medical action plan on file. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not notify the parent of one (1) child enrolled in writing of the smoking and tobacco restriction. .0604(j) 1902 The professional development plan was not reviewed annually. Two (2) staff member's professional development plans were not reviewed annually. .1104 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Because a supervision allegation was substantiated, an administrative action may be taken against this facility. Measures taken to ensure that this type of violation doesn't occur again may be taken in to consideration. Mulch on the preschool playgrounds need to be fluffed due to rain causing it to become compact. There are broken and unused toys on top of a playhouse on the infant/toddler playground. Please remove them as not to attract dust and bugs. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 102 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The last Annual Compliance visit was made on 3/19/2025. The current 5 star license was issued on 9/24/2024. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 81% as of today. I was let into the facility by the third in charge and teacher, Ms. C. Tankersley. The director and assistant director was out sick. She accompanied me on the walk through. Program records were made available to me. Ten (10) classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor/outdoor free play, teacher directed activities, and having routine needs met. There were toys available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/3/2025. A Fire inspection was conducted on 7/8/2025. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including two (2) new staff files were monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of one (1) child enrolled in the center. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for each group of children for reference in space one (1), three (3), and five (5). GS 110-91(12); .0508(a) 847 Parent's medication authorization did not include required information. Vaseline in space one (1) did not have authorization documentation. Diaper cream and lotion in space two (2) did not authorization documentation. Two (2) diaper crams in space two (2) did not have authorization documentation. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Left over diaper cream after authorization had expired and children no longer enrolled was observed in space five (5). .0803(12) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) new staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policies were not discussed with parents on or before one (1) child's first day. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee's personnel file did not contain an annual staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission Two (2) children immunization records were not on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A signed and dated statement by parent that discipline policy received and explained at enrollment was not in one (1) child's file. .1804(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. .0901(i) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A starbucks cup was observed in space one (1). .0901(i) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) child with asthma did not have a medical action plan on file. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not notify the parent of one (1) child enrolled in writing of the smoking and tobacco restriction. .0604(j) 1902 The professional development plan was not reviewed annually. Two (2) staff member's professional development plans were not reviewed annually. .1104 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Because a supervision allegation was substantiated, an administrative action may be taken against this facility. Measures taken to ensure that this type of violation doesn't occur again may be taken in to consideration. Mulch on the preschool playgrounds need to be fluffed due to rain causing it to become compact. There are broken and unused toys on top of a playhouse on the infant/toddler playground. Please remove them as not to attract dust and bugs. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 102 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The last Annual Compliance visit was made on 3/19/2025. The current 5 star license was issued on 9/24/2024. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 81% as of today. I was let into the facility by the third in charge and teacher, Ms. C. Tankersley. The director and assistant director was out sick. She accompanied me on the walk through. Program records were made available to me. Ten (10) classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor/outdoor free play, teacher directed activities, and having routine needs met. There were toys available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/3/2025. A Fire inspection was conducted on 7/8/2025. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including two (2) new staff files were monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of one (1) child enrolled in the center. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for each group of children for reference in space one (1), three (3), and five (5). GS 110-91(12); .0508(a) 847 Parent's medication authorization did not include required information. Vaseline in space one (1) did not have authorization documentation. Diaper cream and lotion in space two (2) did not authorization documentation. Two (2) diaper crams in space two (2) did not have authorization documentation. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Left over diaper cream after authorization had expired and children no longer enrolled was observed in space five (5). .0803(12) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) new staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policies were not discussed with parents on or before one (1) child's first day. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee's personnel file did not contain an annual staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission Two (2) children immunization records were not on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A signed and dated statement by parent that discipline policy received and explained at enrollment was not in one (1) child's file. .1804(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. .0901(i) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A starbucks cup was observed in space one (1). .0901(i) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) child with asthma did not have a medical action plan on file. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not notify the parent of one (1) child enrolled in writing of the smoking and tobacco restriction. .0604(j) 1902 The professional development plan was not reviewed annually. Two (2) staff member's professional development plans were not reviewed annually. .1104 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Because a supervision allegation was substantiated, an administrative action may be taken against this facility. Measures taken to ensure that this type of violation doesn't occur again may be taken in to consideration. Mulch on the preschool playgrounds need to be fluffed due to rain causing it to become compact. There are broken and unused toys on top of a playhouse on the infant/toddler playground. Please remove them as not to attract dust and bugs. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 102 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The last Annual Compliance visit was made on 3/19/2025. The current 5 star license was issued on 9/24/2024. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 81% as of today. I was let into the facility by the third in charge and teacher, Ms. C. Tankersley. The director and assistant director was out sick. She accompanied me on the walk through. Program records were made available to me. Ten (10) classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor/outdoor free play, teacher directed activities, and having routine needs met. There were toys available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/3/2025. A Fire inspection was conducted on 7/8/2025. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including two (2) new staff files were monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of one (1) child enrolled in the center. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for each group of children for reference in space one (1), three (3), and five (5). GS 110-91(12); .0508(a) 847 Parent's medication authorization did not include required information. Vaseline in space one (1) did not have authorization documentation. Diaper cream and lotion in space two (2) did not authorization documentation. Two (2) diaper crams in space two (2) did not have authorization documentation. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Left over diaper cream after authorization had expired and children no longer enrolled was observed in space five (5). .0803(12) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) new staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policies were not discussed with parents on or before one (1) child's first day. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee's personnel file did not contain an annual staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission Two (2) children immunization records were not on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A signed and dated statement by parent that discipline policy received and explained at enrollment was not in one (1) child's file. .1804(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. .0901(i) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A starbucks cup was observed in space one (1). .0901(i) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) child with asthma did not have a medical action plan on file. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not notify the parent of one (1) child enrolled in writing of the smoking and tobacco restriction. .0604(j) 1902 The professional development plan was not reviewed annually. Two (2) staff member's professional development plans were not reviewed annually. .1104 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Because a supervision allegation was substantiated, an administrative action may be taken against this facility. Measures taken to ensure that this type of violation doesn't occur again may be taken in to consideration. Mulch on the preschool playgrounds need to be fluffed due to rain causing it to become compact. There are broken and unused toys on top of a playhouse on the infant/toddler playground. Please remove them as not to attract dust and bugs. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 102 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The last Annual Compliance visit was made on 3/19/2025. The current 5 star license was issued on 9/24/2024. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 81% as of today. I was let into the facility by the third in charge and teacher, Ms. C. Tankersley. The director and assistant director was out sick. She accompanied me on the walk through. Program records were made available to me. Ten (10) classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor/outdoor free play, teacher directed activities, and having routine needs met. There were toys available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/3/2025. A Fire inspection was conducted on 7/8/2025. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including two (2) new staff files were monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of one (1) child enrolled in the center. GS 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for each group of children for reference in space one (1), three (3), and five (5). GS 110-91(12); .0508(a) 847 Parent's medication authorization did not include required information. Vaseline in space one (1) did not have authorization documentation. Diaper cream and lotion in space two (2) did not authorization documentation. Two (2) diaper crams in space two (2) did not have authorization documentation. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Left over diaper cream after authorization had expired and children no longer enrolled was observed in space five (5). .0803(12) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) new staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. .1101(a) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policies were not discussed with parents on or before one (1) child's first day. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee's personnel file did not contain an annual staff evaluation. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two (2) children did not have a medical assessment on file. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission Two (2) children immunization records were not on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A signed and dated statement by parent that discipline policy received and explained at enrollment was not in one (1) child's file. .1804(c) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. .0901(i) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A starbucks cup was observed in space one (1). .0901(i) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) child with asthma did not have a medical action plan on file. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. The operator did not notify the parent of one (1) child enrolled in writing of the smoking and tobacco restriction. .0604(j) 1902 The professional development plan was not reviewed annually. Two (2) staff member's professional development plans were not reviewed annually. .1104 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Denise Watson 345 Nance Rd. Charlotte, NC 28214 dnwatson@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Because a supervision allegation was substantiated, an administrative action may be taken against this facility. Measures taken to ensure that this type of violation doesn't occur again may be taken in to consideration. Mulch on the preschool playgrounds need to be fluffed due to rain causing it to become compact. There are broken and unused toys on top of a playhouse on the infant/toddler playground. Please remove them as not to attract dust and bugs. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 109 Completed Date: 11/20/2025 Age: From 0 To 5 Total Minutes: 110 Time In: 09:55 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during a Routine Unannounced visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by assistant director Ms. Littlejohn. Director, Ms. Brown was not present. Ms. Little john accompanied me on the walk through. Program records were made available to me. Supervision, Staff Child Ratio, First Aid, Special Training, Storage of Hazardous Substances and Medication, Approved Space, Program Records, License Posted, and Permit Restrictions were monitored today. The bathrooms used by children, and thermometers in the refrigerators were monitored today. Six (6) new staff files were monitored today. A computer generated visit summary from regulatory could not be completed during today’s visit. It will be made available to the facility within two (2) business day. The above information, violations cited, technical assistance, and violation correction was shared with the facility on the day of the visit via email. The following violation was cited: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets were not covered with safety plugs in space eleven (11). 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Keys were left in the closet door for space nine (9), and space eleven (11) where hazardous products were stored .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed for the months of June-October 2025. .0605(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation of visually checking sleeping infants was not completed correctly from the months of October-November 2025. .0606(g) 1030 Application for employment and date of birth was not on file for all staff. An application for employment was not of file for one (1) staff member. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three (3) child care providers did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member provided TB test after the first day of work. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review for one (1) staff member. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Five (5) new staff members did not receive at least 16 hours of orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete CPR training. .1102(d) 1230 Personnel policies were not discussed with each staff at employment and a copy was not available to all staff. Documentation of personnel policies were not discussed with five (5) staff members. 10A NCAC 09 .0514(e) 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter was not on file and available for review for two (2) staff members. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The prevention of shaken baby syndrome and abusive head trauma policy was not reviewed with five (5) new staff prior to providing care with children. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Five (5) staff members medical files were not maintained separately from their personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by December 4, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance -Infant staff were not using safe sleep documentation correctly. Weeks of visually checking sleeping infants were not completed. It was stated that when the children nap, it’s documented on their daily sheet or children don’t nap in the infant room. Sleep times regardless of the length should be documented per the facility’s safe sleep policy. If a child does not sleep at all or the time that they sleep is shorter than the fifteen (15) minute time to check, that should also be documented. -Music was observed playing in space one (1), and space two (2) without a purpose and not in intervals. Remind staff members that music should be played with a purpose such as transition time, signing and movement, or quiet for nap. -An August activity plan was observed in space one (1) along with the current one. Remove the older ones once complete. An October newsletter was observed displayed outside of space one (1) and Easter eggs were displayed in space two (2). Make sure current events are being shared and displays reflect activity plans and current schedules. -Space two (2) which received water damage continues to have a heavy mildew smell. Consult with environmental health on how to eliminate the smell. Toys were also observed in containers on the cubbies. There was an empty shelf available being pushed by a child enrolled in the room. This behavior may be eliminated by providing stored toys from the cubbies onto the empty shelf. -Staff members were observed sitting down at the picnic table on the preschool playground. To best maximize supervision efforts, staff should be walking around providing zone supervision. -Toys were observed on top of the playhouse on the toddler playground. If they are broken, they should be discarded, but if not they should be on the ground and available to children for play. -Please ensure that fire drill documentation is completely filled out with the date, times, number of evacuees, weather, method of communication, any problems, and the signature of the person completing the drill. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd. Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 109 Completed Date: 11/20/2025 Age: From 0 To 5 Total Minutes: 110 Time In: 09:55 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during a Routine Unannounced visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by assistant director Ms. Littlejohn. Director, Ms. Brown was not present. Ms. Little john accompanied me on the walk through. Program records were made available to me. Supervision, Staff Child Ratio, First Aid, Special Training, Storage of Hazardous Substances and Medication, Approved Space, Program Records, License Posted, and Permit Restrictions were monitored today. The bathrooms used by children, and thermometers in the refrigerators were monitored today. Six (6) new staff files were monitored today. A computer generated visit summary from regulatory could not be completed during today’s visit. It will be made available to the facility within two (2) business day. The above information, violations cited, technical assistance, and violation correction was shared with the facility on the day of the visit via email. The following violation was cited: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets were not covered with safety plugs in space eleven (11). 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Keys were left in the closet door for space nine (9), and space eleven (11) where hazardous products were stored .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed for the months of June-October 2025. .0605(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation of visually checking sleeping infants was not completed correctly from the months of October-November 2025. .0606(g) 1030 Application for employment and date of birth was not on file for all staff. An application for employment was not of file for one (1) staff member. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three (3) child care providers did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member provided TB test after the first day of work. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review for one (1) staff member. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Five (5) new staff members did not receive at least 16 hours of orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete CPR training. .1102(d) 1230 Personnel policies were not discussed with each staff at employment and a copy was not available to all staff. Documentation of personnel policies were not discussed with five (5) staff members. 10A NCAC 09 .0514(e) 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter was not on file and available for review for two (2) staff members. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The prevention of shaken baby syndrome and abusive head trauma policy was not reviewed with five (5) new staff prior to providing care with children. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Five (5) staff members medical files were not maintained separately from their personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by December 4, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance -Infant staff were not using safe sleep documentation correctly. Weeks of visually checking sleeping infants were not completed. It was stated that when the children nap, it’s documented on their daily sheet or children don’t nap in the infant room. Sleep times regardless of the length should be documented per the facility’s safe sleep policy. If a child does not sleep at all or the time that they sleep is shorter than the fifteen (15) minute time to check, that should also be documented. -Music was observed playing in space one (1), and space two (2) without a purpose and not in intervals. Remind staff members that music should be played with a purpose such as transition time, signing and movement, or quiet for nap. -An August activity plan was observed in space one (1) along with the current one. Remove the older ones once complete. An October newsletter was observed displayed outside of space one (1) and Easter eggs were displayed in space two (2). Make sure current events are being shared and displays reflect activity plans and current schedules. -Space two (2) which received water damage continues to have a heavy mildew smell. Consult with environmental health on how to eliminate the smell. Toys were also observed in containers on the cubbies. There was an empty shelf available being pushed by a child enrolled in the room. This behavior may be eliminated by providing stored toys from the cubbies onto the empty shelf. -Staff members were observed sitting down at the picnic table on the preschool playground. To best maximize supervision efforts, staff should be walking around providing zone supervision. -Toys were observed on top of the playhouse on the toddler playground. If they are broken, they should be discarded, but if not they should be on the ground and available to children for play. -Please ensure that fire drill documentation is completely filled out with the date, times, number of evacuees, weather, method of communication, any problems, and the signature of the person completing the drill. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd. Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 109 Completed Date: 11/20/2025 Age: From 0 To 5 Total Minutes: 110 Time In: 09:55 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during a Routine Unannounced visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by assistant director Ms. Littlejohn. Director, Ms. Brown was not present. Ms. Little john accompanied me on the walk through. Program records were made available to me. Supervision, Staff Child Ratio, First Aid, Special Training, Storage of Hazardous Substances and Medication, Approved Space, Program Records, License Posted, and Permit Restrictions were monitored today. The bathrooms used by children, and thermometers in the refrigerators were monitored today. Six (6) new staff files were monitored today. A computer generated visit summary from regulatory could not be completed during today’s visit. It will be made available to the facility within two (2) business day. The above information, violations cited, technical assistance, and violation correction was shared with the facility on the day of the visit via email. The following violation was cited: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets were not covered with safety plugs in space eleven (11). 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Keys were left in the closet door for space nine (9), and space eleven (11) where hazardous products were stored .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed for the months of June-October 2025. .0605(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation of visually checking sleeping infants was not completed correctly from the months of October-November 2025. .0606(g) 1030 Application for employment and date of birth was not on file for all staff. An application for employment was not of file for one (1) staff member. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three (3) child care providers did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member provided TB test after the first day of work. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review for one (1) staff member. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Five (5) new staff members did not receive at least 16 hours of orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete CPR training. .1102(d) 1230 Personnel policies were not discussed with each staff at employment and a copy was not available to all staff. Documentation of personnel policies were not discussed with five (5) staff members. 10A NCAC 09 .0514(e) 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter was not on file and available for review for two (2) staff members. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The prevention of shaken baby syndrome and abusive head trauma policy was not reviewed with five (5) new staff prior to providing care with children. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Five (5) staff members medical files were not maintained separately from their personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by December 4, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance -Infant staff were not using safe sleep documentation correctly. Weeks of visually checking sleeping infants were not completed. It was stated that when the children nap, it’s documented on their daily sheet or children don’t nap in the infant room. Sleep times regardless of the length should be documented per the facility’s safe sleep policy. If a child does not sleep at all or the time that they sleep is shorter than the fifteen (15) minute time to check, that should also be documented. -Music was observed playing in space one (1), and space two (2) without a purpose and not in intervals. Remind staff members that music should be played with a purpose such as transition time, signing and movement, or quiet for nap. -An August activity plan was observed in space one (1) along with the current one. Remove the older ones once complete. An October newsletter was observed displayed outside of space one (1) and Easter eggs were displayed in space two (2). Make sure current events are being shared and displays reflect activity plans and current schedules. -Space two (2) which received water damage continues to have a heavy mildew smell. Consult with environmental health on how to eliminate the smell. Toys were also observed in containers on the cubbies. There was an empty shelf available being pushed by a child enrolled in the room. This behavior may be eliminated by providing stored toys from the cubbies onto the empty shelf. -Staff members were observed sitting down at the picnic table on the preschool playground. To best maximize supervision efforts, staff should be walking around providing zone supervision. -Toys were observed on top of the playhouse on the toddler playground. If they are broken, they should be discarded, but if not they should be on the ground and available to children for play. -Please ensure that fire drill documentation is completely filled out with the date, times, number of evacuees, weather, method of communication, any problems, and the signature of the person completing the drill. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd. Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 109 Completed Date: 11/20/2025 Age: From 0 To 5 Total Minutes: 110 Time In: 09:55 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during a Routine Unannounced visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by assistant director Ms. Littlejohn. Director, Ms. Brown was not present. Ms. Little john accompanied me on the walk through. Program records were made available to me. Supervision, Staff Child Ratio, First Aid, Special Training, Storage of Hazardous Substances and Medication, Approved Space, Program Records, License Posted, and Permit Restrictions were monitored today. The bathrooms used by children, and thermometers in the refrigerators were monitored today. Six (6) new staff files were monitored today. A computer generated visit summary from regulatory could not be completed during today’s visit. It will be made available to the facility within two (2) business day. The above information, violations cited, technical assistance, and violation correction was shared with the facility on the day of the visit via email. The following violation was cited: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets were not covered with safety plugs in space eleven (11). 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Keys were left in the closet door for space nine (9), and space eleven (11) where hazardous products were stored .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed for the months of June-October 2025. .0605(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation of visually checking sleeping infants was not completed correctly from the months of October-November 2025. .0606(g) 1030 Application for employment and date of birth was not on file for all staff. An application for employment was not of file for one (1) staff member. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three (3) child care providers did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member provided TB test after the first day of work. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review for one (1) staff member. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Five (5) new staff members did not receive at least 16 hours of orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete CPR training. .1102(d) 1230 Personnel policies were not discussed with each staff at employment and a copy was not available to all staff. Documentation of personnel policies were not discussed with five (5) staff members. 10A NCAC 09 .0514(e) 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter was not on file and available for review for two (2) staff members. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The prevention of shaken baby syndrome and abusive head trauma policy was not reviewed with five (5) new staff prior to providing care with children. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Five (5) staff members medical files were not maintained separately from their personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by December 4, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance -Infant staff were not using safe sleep documentation correctly. Weeks of visually checking sleeping infants were not completed. It was stated that when the children nap, it’s documented on their daily sheet or children don’t nap in the infant room. Sleep times regardless of the length should be documented per the facility’s safe sleep policy. If a child does not sleep at all or the time that they sleep is shorter than the fifteen (15) minute time to check, that should also be documented. -Music was observed playing in space one (1), and space two (2) without a purpose and not in intervals. Remind staff members that music should be played with a purpose such as transition time, signing and movement, or quiet for nap. -An August activity plan was observed in space one (1) along with the current one. Remove the older ones once complete. An October newsletter was observed displayed outside of space one (1) and Easter eggs were displayed in space two (2). Make sure current events are being shared and displays reflect activity plans and current schedules. -Space two (2) which received water damage continues to have a heavy mildew smell. Consult with environmental health on how to eliminate the smell. Toys were also observed in containers on the cubbies. There was an empty shelf available being pushed by a child enrolled in the room. This behavior may be eliminated by providing stored toys from the cubbies onto the empty shelf. -Staff members were observed sitting down at the picnic table on the preschool playground. To best maximize supervision efforts, staff should be walking around providing zone supervision. -Toys were observed on top of the playhouse on the toddler playground. If they are broken, they should be discarded, but if not they should be on the ground and available to children for play. -Please ensure that fire drill documentation is completely filled out with the date, times, number of evacuees, weather, method of communication, any problems, and the signature of the person completing the drill. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd. Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 109 Completed Date: 11/20/2025 Age: From 0 To 5 Total Minutes: 110 Time In: 09:55 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during a Routine Unannounced visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by assistant director Ms. Littlejohn. Director, Ms. Brown was not present. Ms. Little john accompanied me on the walk through. Program records were made available to me. Supervision, Staff Child Ratio, First Aid, Special Training, Storage of Hazardous Substances and Medication, Approved Space, Program Records, License Posted, and Permit Restrictions were monitored today. The bathrooms used by children, and thermometers in the refrigerators were monitored today. Six (6) new staff files were monitored today. A computer generated visit summary from regulatory could not be completed during today’s visit. It will be made available to the facility within two (2) business day. The above information, violations cited, technical assistance, and violation correction was shared with the facility on the day of the visit via email. The following violation was cited: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets were not covered with safety plugs in space eleven (11). 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Keys were left in the closet door for space nine (9), and space eleven (11) where hazardous products were stored .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed for the months of June-October 2025. .0605(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation of visually checking sleeping infants was not completed correctly from the months of October-November 2025. .0606(g) 1030 Application for employment and date of birth was not on file for all staff. An application for employment was not of file for one (1) staff member. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three (3) child care providers did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member provided TB test after the first day of work. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review for one (1) staff member. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Five (5) new staff members did not receive at least 16 hours of orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff members did not successfully complete CPR training. .1102(d) 1230 Personnel policies were not discussed with each staff at employment and a copy was not available to all staff. Documentation of personnel policies were not discussed with five (5) staff members. 10A NCAC 09 .0514(e) 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter was not on file and available for review for two (2) staff members. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The prevention of shaken baby syndrome and abusive head trauma policy was not reviewed with five (5) new staff prior to providing care with children. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Five (5) staff members medical files were not maintained separately from their personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by December 4, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance -Infant staff were not using safe sleep documentation correctly. Weeks of visually checking sleeping infants were not completed. It was stated that when the children nap, it’s documented on their daily sheet or children don’t nap in the infant room. Sleep times regardless of the length should be documented per the facility’s safe sleep policy. If a child does not sleep at all or the time that they sleep is shorter than the fifteen (15) minute time to check, that should also be documented. -Music was observed playing in space one (1), and space two (2) without a purpose and not in intervals. Remind staff members that music should be played with a purpose such as transition time, signing and movement, or quiet for nap. -An August activity plan was observed in space one (1) along with the current one. Remove the older ones once complete. An October newsletter was observed displayed outside of space one (1) and Easter eggs were displayed in space two (2). Make sure current events are being shared and displays reflect activity plans and current schedules. -Space two (2) which received water damage continues to have a heavy mildew smell. Consult with environmental health on how to eliminate the smell. Toys were also observed in containers on the cubbies. There was an empty shelf available being pushed by a child enrolled in the room. This behavior may be eliminated by providing stored toys from the cubbies onto the empty shelf. -Staff members were observed sitting down at the picnic table on the preschool playground. To best maximize supervision efforts, staff should be walking around providing zone supervision. -Toys were observed on top of the playhouse on the toddler playground. If they are broken, they should be discarded, but if not they should be on the ground and available to children for play. -Please ensure that fire drill documentation is completely filled out with the date, times, number of evacuees, weather, method of communication, any problems, and the signature of the person completing the drill. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd. Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/19/2025 Number Present: 138 Completed Date: 3/19/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The current 5 star license was issued on 09/24/2024. The November 2024 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 93% as of today. I was let into the facility by assistant administrator Ms. Littlejohn. She let administrator Ms. Bowman know that I was present. She accompanied me on the walk through of the facility. Facility files were made accessible to me. Twelve (12) classrooms classrooms including five (5) NC Pre-K classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor and outdoor free play, and having routine needs met. There were toys and activities available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/18/2024 . A Fire inspection was conducted on 3/27/2024. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including one (1) new staff file was monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitution was not recorded on the menu prior to the meal or snack being served during today's visit. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) electrical outlets in space eight (8) were not covered. 10A NCAC 09 .0604(c) 832 There was no written emergency medical care (EMC) plan. The EMC plan did not contain accurate information. 10A NCAC 09 .0802(a) 847 Parent's medication authorization did not include required information. Desitin located in space four(4) permission to administer had expired. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in First Aid appropriate to the age of children in care within the required timeframe. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in CPR training appropriate to the age of the children in care within in the required timeframe. .1102(d) Compliance -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by April 2, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/19/2025 Number Present: 138 Completed Date: 3/19/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The current 5 star license was issued on 09/24/2024. The November 2024 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 93% as of today. I was let into the facility by assistant administrator Ms. Littlejohn. She let administrator Ms. Bowman know that I was present. She accompanied me on the walk through of the facility. Facility files were made accessible to me. Twelve (12) classrooms classrooms including five (5) NC Pre-K classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor and outdoor free play, and having routine needs met. There were toys and activities available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/18/2024 . A Fire inspection was conducted on 3/27/2024. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including one (1) new staff file was monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitution was not recorded on the menu prior to the meal or snack being served during today's visit. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) electrical outlets in space eight (8) were not covered. 10A NCAC 09 .0604(c) 832 There was no written emergency medical care (EMC) plan. The EMC plan did not contain accurate information. 10A NCAC 09 .0802(a) 847 Parent's medication authorization did not include required information. Desitin located in space four(4) permission to administer had expired. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in First Aid appropriate to the age of children in care within the required timeframe. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in CPR training appropriate to the age of the children in care within in the required timeframe. .1102(d) Compliance -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by April 2, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/19/2025 Number Present: 138 Completed Date: 3/19/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The current 5 star license was issued on 09/24/2024. The November 2024 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 93% as of today. I was let into the facility by assistant administrator Ms. Littlejohn. She let administrator Ms. Bowman know that I was present. She accompanied me on the walk through of the facility. Facility files were made accessible to me. Twelve (12) classrooms classrooms including five (5) NC Pre-K classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor and outdoor free play, and having routine needs met. There were toys and activities available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/18/2024 . A Fire inspection was conducted on 3/27/2024. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including one (1) new staff file was monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitution was not recorded on the menu prior to the meal or snack being served during today's visit. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) electrical outlets in space eight (8) were not covered. 10A NCAC 09 .0604(c) 832 There was no written emergency medical care (EMC) plan. The EMC plan did not contain accurate information. 10A NCAC 09 .0802(a) 847 Parent's medication authorization did not include required information. Desitin located in space four(4) permission to administer had expired. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in First Aid appropriate to the age of children in care within the required timeframe. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in CPR training appropriate to the age of the children in care within in the required timeframe. .1102(d) Compliance -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by April 2, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 3/19/2025 Number Present: 138 Completed Date: 3/19/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The current 5 star license was issued on 09/24/2024. The November 2024 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 93% as of today. I was let into the facility by assistant administrator Ms. Littlejohn. She let administrator Ms. Bowman know that I was present. She accompanied me on the walk through of the facility. Facility files were made accessible to me. Twelve (12) classrooms classrooms including five (5) NC Pre-K classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor and outdoor free play, and having routine needs met. There were toys and activities available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 12/18/2024 . A Fire inspection was conducted on 3/27/2024. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including one (1) new staff file was monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitution was not recorded on the menu prior to the meal or snack being served during today's visit. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) electrical outlets in space eight (8) were not covered. 10A NCAC 09 .0604(c) 832 There was no written emergency medical care (EMC) plan. The EMC plan did not contain accurate information. 10A NCAC 09 .0802(a) 847 Parent's medication authorization did not include required information. Desitin located in space four(4) permission to administer had expired. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in First Aid appropriate to the age of children in care within the required timeframe. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff did not successfully complete recertification in CPR training appropriate to the age of the children in care within in the required timeframe. .1102(d) Compliance -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by April 2, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 1/8/2025 Number Present: 152 Completed Date: 1/8/2025 Age: From 0 To 5 Total Minutes: 115 Time In: 09:30 AM Time Out: 11:25 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during an Administrative Action Follow Up Visit. The November 2024 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was greeted by assistant director Shirley Ayers. Director Kelly Fuller was present and accompanied on the walk through of the facility. Children were observed having free play indoors, teacher directed activities, and routine needs met. Bathrooms used by children were monitored. Supervision, Staff/Child Ratio, Attendance, Discipline, Group Size, Licensed Capacity, Permit Restriction, CPR training, First Aid training, and Criminal Record checks were monitored today. Program records were made available to me. One (1) new staff file was monitored. The following violations were cited during today's visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in space one (1), two (2), and three (3) for reference. GS 110-91(12); .0508(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. It was not documented that one (1) new staff member, who had contact with children, had received at least 16 hrs. orientation within first 6 weeks. .1101(a) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One (1) staff members required medical report, proof of tuberculosis test or screening and/or completed health questionnaire was not in a medical file, maintained separately from their individual personnel file. .0701(d) Compliance -Violations cited today must be corrected immediately. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. During today's visit, the Written Warning issued on 12/23/24 was posted in the facility. Ms. Fuller stated that an email was sent to Jennifer Kappas at CCRI on 1/3/2025 to arrange for the training A+ Supervision. Ms. Fuller is currently working on the facility's written plan for routine observations and evaluations of each staff member to ensure compliance with child care requirements and facility policies regarding supervision. Staff are continuing to use the name to face document as well as the one (1) foot in, one (1)foot out method when transitioning children meaning a foot is left inside the door from which they're leaving and children are counted as they walk by. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd. Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 7/18/2024 Number Present: 109 Completed Date: 7/18/2024 Age: From 0 To 9 Total Minutes: 225 Time In: 09:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the second temporary time period visit. Kellie Fuller, Administrator assisted me with today’s visit. Currently this center operates with a temporary license issued on March 23, 2024, with the following restrictions: Daytime care only; Capacity 249. K. Fuller accompanied me on today’s walk-through. Infants were observed playing on the floor with their teacher and eating. Safe Sleep Charts and Feeding schedules were monitored and found in compliance. Preschool children were observed in teacher directed activities, free play and outside. The activity centers have a variety of age-appropriate materials. All groups were within staff/child ratio, group size and space capacity requirements. All required documents were posted and current. Three (3) Epi pens had been sent home because they had expired. The children were still enrolled and present. In space #1, 2, and 4 there was no soap at the sinks, and there were no paper towels in the teacher’s bathroom. The facility currently has three (3) NC Pre-K classrooms that are out for the summer. They will return on August 16 and children will stagger start starting August 28, 2024. The outdoor environment was monitored. The playground that the preschool children play in does not have the required measure for mulch around the play structure. The red barn shed has broken wood on the doors that need to be repaired. Program records were monitored and found in compliance. The facility does not currently provide transportation. Thirteen (13) children’s files were monitored. One (1) violation was observed. I was unable to monitor staff files today, due to not being about to access the Staff and Training worksheet, because of a computer issue at the facility. I will return to monitor the staff files in the very near future. The sanitation inspection was completed on August 3, 2023, and you received a superior rating and 14 demerits. The last fire inspection was completed on August 23, 2023. The facility has not had its building inspection, I will need to receive the Notice of Compliance in order for the facility to come off of their temporary license. Four (4) violations were observed and discussed with K. Fuller during today’s visit. Violation Number Comment Rule 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #1, 2, and 4 there was no soap at the sinks, and there were no paper towels in the teacher’s bathroom. 15A NCAC 18A .2818(b) & (d) 807 A safe indoor and outdoor environment was not provided for the children. Three (3) Epi pens had been sent home because they had expired. The children were still enrolled and present. The red barn shed has broken wood on the doors that need to be repaired. 10A NCAC 09 .0601(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. No children had a discipline policy in their file that had been signed and dated by the parent. .1804(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The playground that the preschool children play in does not have the required measure for mulch around the play structure. .0605(k)(1-4) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. K. Fuller will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before August 1, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Star Rated License / Environment Rating Scales (ERS) Assessments – I discussed with K. Fuller that the facility will transition at the end of their temporary license to the star rating level the previous owner or location had. K. Fuller stated she has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. I reminded you that programs with less than a three-star license will not be eligible to receive subsidy funding. Technical assistance was given in the following areas: It was today with K. Fuller that since it is an emergency medicine, it is better to have the expire pens than not to have anything if the child has a sever reaction. The facility is transitioning form one owner to a new owner and work is being done in the evening at the facility. I suggest that K. Fuller check the classrooms in the morning to ensure all sinks have soap and paper towels for the staff and children when they arrive. We also discussed the NC PreK rooms that are currently closed have taken bulletin boards and pictures off the wall for the summer, that those walls need to be keep cleaned and holes and peeling paint need to be repaired prior to children being in the rooms. K. Fuller stated that all classrooms are scheduled to be painted before the school year beings. I reminded her to make sure all items that to be posted in the classrooms are posted. Health and Safety Training must be completed by all staff within one year of employment unless the staff member has completed all health and safety training within one year of employment at your facility. Recognizing and Responding to Child Maltreatment training must be completed by all staff within 90 days of employment. CPR and First Aid training must be completed by all staff within 90 days of employment. Ensure that CPR and First Aid training is taken in-person, by an approved trainer and training agency, as well as the type of training is Pediatric or Infant/Child CPR and First Aid training. New staff must have a current criminal background check, medical exam, and TB test or TB screening completed prior to employment. Criminal background qualification letters are good for 5 years. Criminal background qualification letters can not expire. It is recommended to renew the qualification letter 6 months prior to it expiring. Federal law requires that an employer keep all medical information confidential and in separate medical files. Any staff medical statements, any proof of tuberculosis test or screening, and any completed health questionnaires must be included in a staff member's medical file, which must be maintained separately from that staff member's individual personnel file. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. If you have any questions, please feel free to contact me at 704-936-6065 or through email at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 4/29/2024 Number Present: 152 Completed Date: 4/29/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 11:15 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide technical assistance and monitor compliance with all applicable child care center requirements. As the result of a change of ownership, the facility’s temporary license was issued on March 23, 2024, with a restriction of daytime care. This was the first visit during the facility’s temporary license period. When I arrived at the facility I observed an NC PreK classroom outside. One (1) teacher was sitting in a chair away from the children and one (1) teacher was walking towards the shade looking down at her phone, in the direction away from the children. Children were not being supervised in the outdoor learning environment. Upon arrival I was greeted by Kellie Fuller, Director, and Shirley Ayers, Assistant Director I explained the purpose of today’s visit and told them what I had just observed on the playground. Ms. Fuller immediately went to the outdoor learning environment to address the issue that the children were not being properly supervised. Ms. Fuller accompanied me as we monitored a sampling of classrooms. In space #1 Infants were observed eating, playing on the floor, and five (5) infants were in their cribs. One (1) infant was asleep. None of the infant’s Safe Sleep Charts had been documented. Five (5) feeding schedules were not signed by the parent. Children were observed playing, playing outdoors, in circle time, eating lunch and transiting to nap. The activity centers had age-appropriate materials accessible to the children. In space #8 There was no staff/child ratio sheet posted in the classroom. This was corrected during the visit. In space #9 children were observed eating pizza, french fries, vegetables, and fruit. The menu stated hotdogs would be served with french fries, vegetables, and fruit. The staff were observed meeting the needs of the children. One (1) NC Pre K teacher was on the playground with 13 (thirteen) children. Hazard products were stored locked. A sampling of staff files and children’s files from different age groups were monitored and found in compliance. Required program records were monitored as well. Program records were monitored. It was discussed with Ms. Fuller that she 4 months from the March 23, 2024, which will be July 23, 2024, to complete the EPR plan for the new facility ID# and review it with all staff. All playground inspections and fire drills will start as of March 23, 2024. All other inspections under the old ID are no longer required to be on file for review. Building Inspection / Mecklenburg County Code Enforcement – A termination letter was given to Ms. Fuller during today’s visit. It indicated the previous owner’s license was inactive. The fire and sanitation inspections have been completed, you can submit the termination letter to Mecklenburg County Code Enforcement and pay for a building permit to begin the process of obtaining the Certificate of Occupancy/Certificate of Compliance. This document must be received prior to the temporary license expiring. Six (6) violations were observed and discussed with both Ms. Fuller and Ms. Aryes. Violation Number Comment Rule 303 Children were not adequately supervised at all times. One (1) teacher was sitting in a chair away from the children and one (1) teacher was walking towards the shade looking down at her phone, in the direction away from the children. Children were not being supervised in the outdoor learning environment. .1801(a)(1-5) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Space 8 did not have a staff/child ratio sheet posted in the classroom. .0713(a)(10), (c) & (f)(3); .2818(e) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. In space #9 children were observed eating pizza, french fries, vegetables, and fruit. The menu stated hotdogs would be served with french fries, vegetables, and fruit. 10A NCAC 09 .0901(b) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Five (5) feeding schedules were not signed by the parent. .0902(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1 Infants five (5) infants were in their cribs. One (1) infant was asleep. None of the infant’s Safe Sleep Charts had been documented. .0606(g) 1775 NC Pre-K program staff/child ratios and group sizes were not met. One (1) NC Pre K teacher was on the playground with 13 (thirteen) children. .3009 Corrective Action The child care provider is expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. A follow-up visit will be conducted in the near future. Quality Enhancement and/or Technical Assistance Discussions - It was discussed with Ms. Fuller today that the NC Pre K ratio is 1/10. They do not the follow the 1/20 ratio for minimum standards. - Ms. Fuller was reminded that any time an infant goes into a crib that is when the safe Sleep Chart is expected to be documented. The infant needs to be checked on within every 15 minutes whether they are asleep or not. If a child is still awake and does not seem sleepy or is not laying down that child should be taken out of the crib. Crib should only be used for sleeping. Safe Sleep Charts need to reflect any time a child is placed in the crib. - I reminded Ms. Fuller that administrators need to review all paperwork to ensure that forms are filled out and signed correctly. We discussed that all Feeding Schedules need to be reviewed by the teacher and posted for easy reference. - Ms. Fuller and I discussed the rule below. The expectation is that staff are up moving about the environment both inside and outside to render immediate assistance to the children. Most injuries occur on the playground, so it is very important for staff to up moving around to render immediate assistance and stop any possible issue from occurring. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. Administrative, Operational and Personnel Policies – Kindercare emailed the facility’s updated polices. These policies have been approved on March 25, 2024. All staff will need to complete a new Health Questionnaire and Emergency contact. The first year all employees will be required to take the Health and Safety Training. If they have completed the training since March 23, 2023, they will not be required to retake the Trainings. All Employees will be required to retake the Recognizing and responding to Child Maltreatment within 90 days unless they have taken the training less than a year ago from March 23, 2024. Star Rated License / Environment Rating Scales (ERS) Assessments – I discussed with Mr. Fuller Star Rated License they will discuss if they want to request the Environment Rating Scale Assessments (ERS) during the temporary time period, which needs to be requested by June 24, 2024, or; During the hold harmless period, programs undergoing a change of ownership are able to transition at the end of their temporary license to the star rating level the previous owner or location had. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. The previous program is in cohort two. Your consultant will work with you to prepare for your assessment. Ms. Fuller stated he has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. You must maintain at least a 75% or higher Compliance History to be eligible to apply for a child care license. Your Compliance History will continue to build over an 18-month period. The compliance history is based on violations that are cited during visits to your center. If you have an acceptable compliance history at the end of your six-month temporary license you will be eligible to apply for a rated license. You must maintain at least a 75% or higher compliance history to maintain your star license. If your center's compliance history drops below 75% you may receive an administrative action. Your temporary license expires September 23, 2024. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. It is Ms. Fuller responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you, you stated that you did receive the email with the Visit Summary from today’s visit. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 4/29/2024 Number Present: 152 Completed Date: 4/29/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 11:15 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide technical assistance and monitor compliance with all applicable child care center requirements. As the result of a change of ownership, the facility’s temporary license was issued on March 23, 2024, with a restriction of daytime care. This was the first visit during the facility’s temporary license period. When I arrived at the facility I observed an NC PreK classroom outside. One (1) teacher was sitting in a chair away from the children and one (1) teacher was walking towards the shade looking down at her phone, in the direction away from the children. Children were not being supervised in the outdoor learning environment. Upon arrival I was greeted by Kellie Fuller, Director, and Shirley Ayers, Assistant Director I explained the purpose of today’s visit and told them what I had just observed on the playground. Ms. Fuller immediately went to the outdoor learning environment to address the issue that the children were not being properly supervised. Ms. Fuller accompanied me as we monitored a sampling of classrooms. In space #1 Infants were observed eating, playing on the floor, and five (5) infants were in their cribs. One (1) infant was asleep. None of the infant’s Safe Sleep Charts had been documented. Five (5) feeding schedules were not signed by the parent. Children were observed playing, playing outdoors, in circle time, eating lunch and transiting to nap. The activity centers had age-appropriate materials accessible to the children. In space #8 There was no staff/child ratio sheet posted in the classroom. This was corrected during the visit. In space #9 children were observed eating pizza, french fries, vegetables, and fruit. The menu stated hotdogs would be served with french fries, vegetables, and fruit. The staff were observed meeting the needs of the children. One (1) NC Pre K teacher was on the playground with 13 (thirteen) children. Hazard products were stored locked. A sampling of staff files and children’s files from different age groups were monitored and found in compliance. Required program records were monitored as well. Program records were monitored. It was discussed with Ms. Fuller that she 4 months from the March 23, 2024, which will be July 23, 2024, to complete the EPR plan for the new facility ID# and review it with all staff. All playground inspections and fire drills will start as of March 23, 2024. All other inspections under the old ID are no longer required to be on file for review. Building Inspection / Mecklenburg County Code Enforcement – A termination letter was given to Ms. Fuller during today’s visit. It indicated the previous owner’s license was inactive. The fire and sanitation inspections have been completed, you can submit the termination letter to Mecklenburg County Code Enforcement and pay for a building permit to begin the process of obtaining the Certificate of Occupancy/Certificate of Compliance. This document must be received prior to the temporary license expiring. Six (6) violations were observed and discussed with both Ms. Fuller and Ms. Aryes. Violation Number Comment Rule 303 Children were not adequately supervised at all times. One (1) teacher was sitting in a chair away from the children and one (1) teacher was walking towards the shade looking down at her phone, in the direction away from the children. Children were not being supervised in the outdoor learning environment. .1801(a)(1-5) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Space 8 did not have a staff/child ratio sheet posted in the classroom. .0713(a)(10), (c) & (f)(3); .2818(e) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. In space #9 children were observed eating pizza, french fries, vegetables, and fruit. The menu stated hotdogs would be served with french fries, vegetables, and fruit. 10A NCAC 09 .0901(b) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Five (5) feeding schedules were not signed by the parent. .0902(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1 Infants five (5) infants were in their cribs. One (1) infant was asleep. None of the infant’s Safe Sleep Charts had been documented. .0606(g) 1775 NC Pre-K program staff/child ratios and group sizes were not met. One (1) NC Pre K teacher was on the playground with 13 (thirteen) children. .3009 Corrective Action The child care provider is expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. A follow-up visit will be conducted in the near future. Quality Enhancement and/or Technical Assistance Discussions - It was discussed with Ms. Fuller today that the NC Pre K ratio is 1/10. They do not the follow the 1/20 ratio for minimum standards. - Ms. Fuller was reminded that any time an infant goes into a crib that is when the safe Sleep Chart is expected to be documented. The infant needs to be checked on within every 15 minutes whether they are asleep or not. If a child is still awake and does not seem sleepy or is not laying down that child should be taken out of the crib. Crib should only be used for sleeping. Safe Sleep Charts need to reflect any time a child is placed in the crib. - I reminded Ms. Fuller that administrators need to review all paperwork to ensure that forms are filled out and signed correctly. We discussed that all Feeding Schedules need to be reviewed by the teacher and posted for easy reference. - Ms. Fuller and I discussed the rule below. The expectation is that staff are up moving about the environment both inside and outside to render immediate assistance to the children. Most injuries occur on the playground, so it is very important for staff to up moving around to render immediate assistance and stop any possible issue from occurring. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. Administrative, Operational and Personnel Policies – Kindercare emailed the facility’s updated polices. These policies have been approved on March 25, 2024. All staff will need to complete a new Health Questionnaire and Emergency contact. The first year all employees will be required to take the Health and Safety Training. If they have completed the training since March 23, 2023, they will not be required to retake the Trainings. All Employees will be required to retake the Recognizing and responding to Child Maltreatment within 90 days unless they have taken the training less than a year ago from March 23, 2024. Star Rated License / Environment Rating Scales (ERS) Assessments – I discussed with Mr. Fuller Star Rated License they will discuss if they want to request the Environment Rating Scale Assessments (ERS) during the temporary time period, which needs to be requested by June 24, 2024, or; During the hold harmless period, programs undergoing a change of ownership are able to transition at the end of their temporary license to the star rating level the previous owner or location had. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. The previous program is in cohort two. Your consultant will work with you to prepare for your assessment. Ms. Fuller stated he has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. You must maintain at least a 75% or higher Compliance History to be eligible to apply for a child care license. Your Compliance History will continue to build over an 18-month period. The compliance history is based on violations that are cited during visits to your center. If you have an acceptable compliance history at the end of your six-month temporary license you will be eligible to apply for a rated license. You must maintain at least a 75% or higher compliance history to maintain your star license. If your center's compliance history drops below 75% you may receive an administrative action. Your temporary license expires September 23, 2024. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. It is Ms. Fuller responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you, you stated that you did receive the email with the Visit Summary from today’s visit. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Brown Road KinderCare Facility ID: 60004331 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 4/29/2024 Number Present: 152 Completed Date: 4/29/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 11:15 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide technical assistance and monitor compliance with all applicable child care center requirements. As the result of a change of ownership, the facility’s temporary license was issued on March 23, 2024, with a restriction of daytime care. This was the first visit during the facility’s temporary license period. When I arrived at the facility I observed an NC PreK classroom outside. One (1) teacher was sitting in a chair away from the children and one (1) teacher was walking towards the shade looking down at her phone, in the direction away from the children. Children were not being supervised in the outdoor learning environment. Upon arrival I was greeted by Kellie Fuller, Director, and Shirley Ayers, Assistant Director I explained the purpose of today’s visit and told them what I had just observed on the playground. Ms. Fuller immediately went to the outdoor learning environment to address the issue that the children were not being properly supervised. Ms. Fuller accompanied me as we monitored a sampling of classrooms. In space #1 Infants were observed eating, playing on the floor, and five (5) infants were in their cribs. One (1) infant was asleep. None of the infant’s Safe Sleep Charts had been documented. Five (5) feeding schedules were not signed by the parent. Children were observed playing, playing outdoors, in circle time, eating lunch and transiting to nap. The activity centers had age-appropriate materials accessible to the children. In space #8 There was no staff/child ratio sheet posted in the classroom. This was corrected during the visit. In space #9 children were observed eating pizza, french fries, vegetables, and fruit. The menu stated hotdogs would be served with french fries, vegetables, and fruit. The staff were observed meeting the needs of the children. One (1) NC Pre K teacher was on the playground with 13 (thirteen) children. Hazard products were stored locked. A sampling of staff files and children’s files from different age groups were monitored and found in compliance. Required program records were monitored as well. Program records were monitored. It was discussed with Ms. Fuller that she 4 months from the March 23, 2024, which will be July 23, 2024, to complete the EPR plan for the new facility ID# and review it with all staff. All playground inspections and fire drills will start as of March 23, 2024. All other inspections under the old ID are no longer required to be on file for review. Building Inspection / Mecklenburg County Code Enforcement – A termination letter was given to Ms. Fuller during today’s visit. It indicated the previous owner’s license was inactive. The fire and sanitation inspections have been completed, you can submit the termination letter to Mecklenburg County Code Enforcement and pay for a building permit to begin the process of obtaining the Certificate of Occupancy/Certificate of Compliance. This document must be received prior to the temporary license expiring. Six (6) violations were observed and discussed with both Ms. Fuller and Ms. Aryes. Violation Number Comment Rule 303 Children were not adequately supervised at all times. One (1) teacher was sitting in a chair away from the children and one (1) teacher was walking towards the shade looking down at her phone, in the direction away from the children. Children were not being supervised in the outdoor learning environment. .1801(a)(1-5) 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Space 8 did not have a staff/child ratio sheet posted in the classroom. .0713(a)(10), (c) & (f)(3); .2818(e) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. In space #9 children were observed eating pizza, french fries, vegetables, and fruit. The menu stated hotdogs would be served with french fries, vegetables, and fruit. 10A NCAC 09 .0901(b) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Five (5) feeding schedules were not signed by the parent. .0902(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1 Infants five (5) infants were in their cribs. One (1) infant was asleep. None of the infant’s Safe Sleep Charts had been documented. .0606(g) 1775 NC Pre-K program staff/child ratios and group sizes were not met. One (1) NC Pre K teacher was on the playground with 13 (thirteen) children. .3009 Corrective Action The child care provider is expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. A follow-up visit will be conducted in the near future. Quality Enhancement and/or Technical Assistance Discussions - It was discussed with Ms. Fuller today that the NC Pre K ratio is 1/10. They do not the follow the 1/20 ratio for minimum standards. - Ms. Fuller was reminded that any time an infant goes into a crib that is when the safe Sleep Chart is expected to be documented. The infant needs to be checked on within every 15 minutes whether they are asleep or not. If a child is still awake and does not seem sleepy or is not laying down that child should be taken out of the crib. Crib should only be used for sleeping. Safe Sleep Charts need to reflect any time a child is placed in the crib. - I reminded Ms. Fuller that administrators need to review all paperwork to ensure that forms are filled out and signed correctly. We discussed that all Feeding Schedules need to be reviewed by the teacher and posted for easy reference. - Ms. Fuller and I discussed the rule below. The expectation is that staff are up moving about the environment both inside and outside to render immediate assistance to the children. Most injuries occur on the playground, so it is very important for staff to up moving around to render immediate assistance and stop any possible issue from occurring. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. Administrative, Operational and Personnel Policies – Kindercare emailed the facility’s updated polices. These policies have been approved on March 25, 2024. All staff will need to complete a new Health Questionnaire and Emergency contact. The first year all employees will be required to take the Health and Safety Training. If they have completed the training since March 23, 2023, they will not be required to retake the Trainings. All Employees will be required to retake the Recognizing and responding to Child Maltreatment within 90 days unless they have taken the training less than a year ago from March 23, 2024. Star Rated License / Environment Rating Scales (ERS) Assessments – I discussed with Mr. Fuller Star Rated License they will discuss if they want to request the Environment Rating Scale Assessments (ERS) during the temporary time period, which needs to be requested by June 24, 2024, or; During the hold harmless period, programs undergoing a change of ownership are able to transition at the end of their temporary license to the star rating level the previous owner or location had. Wherever that previous program was in the cohort plan, is where the new facility will be expected to have a reassessment. The previous program is in cohort two. Your consultant will work with you to prepare for your assessment. Ms. Fuller stated he has children enrolled who receive subsidized children care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to continue providing child care for sponsored children. You must maintain at least a 75% or higher Compliance History to be eligible to apply for a child care license. Your Compliance History will continue to build over an 18-month period. The compliance history is based on violations that are cited during visits to your center. If you have an acceptable compliance history at the end of your six-month temporary license you will be eligible to apply for a rated license. You must maintain at least a 75% or higher compliance history to maintain your star license. If your center's compliance history drops below 75% you may receive an administrative action. Your temporary license expires September 23, 2024. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. It is Ms. Fuller responsibility to use the information discussed during today’s visit and contained in this visit summary report to assure the classrooms, staff/children’s records and all other operating requirements are compliant with the NC Child Care Requirements at all times. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you, you stated that you did receive the email with the Visit Summary from today’s visit. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times