British American School OF Charlotte

GS110-91 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 2/25/2026 Number Present: 77 Completed Date: 2/25/2026 Age: From 1 To 5 Total Minutes: 270 Time In: 09:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a One Star Rated License with an effective date of July 22, 2015. The facility’s Administrator, Penson, was not present during today’s visit. Michael Neukam, Business Manager, and Lily Kirk, Teacher, assisted me with today’s visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor learning activity, group time and teacher directed activities. Staff members were observed leading group time, supervising activities and assisting with personal care routines. A sanitation inspection was completed October 27, 2025, with a “Superior” classification. A fire inspection was conducted on January 21, 2026. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on December 5, 2025. The last fire drill was conducted on February 6, 2026. Playground safety checklists were also monitored and are occurring each month as required. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been no new staff hired since a routine unannounced visit was conducted on September 17, 2025. Files for ten percent of existing staff files were monitored. The worksheets were used to verify all staff were current with criminal background qualification, First Aid and CPR training. The following violations were observed Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, a cabinet door was unlocked with the key in the lock. There was an aerosol can of spray paint, an aerosol can of Dove deodorant, an aerosol can of bug spray and an aerosol can of sunscreen stored in the cabinet. In space #2, there were double A batteries and Wite-Out correction tape stored in an unlocked drawer. There was also two large bottles of glitter stored on an open shelf. .2820(b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1 and #3, there were two EpiPens present that where not in the original box with pharmacy label. .0803(2)(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Five children had a medical report on file completed by a parent however, the bottom portion of the form had not been completed by a physician. GS110-91(1) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 10, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: Glitter- A reminder was given regarding the use of glitter. Glitter cannot be used with children under three years of age due to potential choking hazards and eye irritation. The teacher reported that the glitter did not belong to the classroom and that most likely belongs to a group that uses the space on the weekend. Prescribed Medication- During the walk through, a conversation was held regarding the prescribed medications. All prescribed medication must be stored in the original containers in which they were dispensed with the pharmacy labels. I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules, regulations, etc. The website address is https://ncchildcare.ncdhhs.gov/. Thank you for your time today. If you have any questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor at 704-594-0147 or by email at michele.sullivan@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 2/25/2026 Number Present: 77 Completed Date: 2/25/2026 Age: From 1 To 5 Total Minutes: 270 Time In: 09:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a One Star Rated License with an effective date of July 22, 2015. The facility’s Administrator, Penson, was not present during today’s visit. Michael Neukam, Business Manager, and Lily Kirk, Teacher, assisted me with today’s visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor learning activity, group time and teacher directed activities. Staff members were observed leading group time, supervising activities and assisting with personal care routines. A sanitation inspection was completed October 27, 2025, with a “Superior” classification. A fire inspection was conducted on January 21, 2026. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on December 5, 2025. The last fire drill was conducted on February 6, 2026. Playground safety checklists were also monitored and are occurring each month as required. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been no new staff hired since a routine unannounced visit was conducted on September 17, 2025. Files for ten percent of existing staff files were monitored. The worksheets were used to verify all staff were current with criminal background qualification, First Aid and CPR training. The following violations were observed Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, a cabinet door was unlocked with the key in the lock. There was an aerosol can of spray paint, an aerosol can of Dove deodorant, an aerosol can of bug spray and an aerosol can of sunscreen stored in the cabinet. In space #2, there were double A batteries and Wite-Out correction tape stored in an unlocked drawer. There was also two large bottles of glitter stored on an open shelf. .2820(b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1 and #3, there were two EpiPens present that where not in the original box with pharmacy label. .0803(2)(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Five children had a medical report on file completed by a parent however, the bottom portion of the form had not been completed by a physician. GS110-91(1) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 10, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: Glitter- A reminder was given regarding the use of glitter. Glitter cannot be used with children under three years of age due to potential choking hazards and eye irritation. The teacher reported that the glitter did not belong to the classroom and that most likely belongs to a group that uses the space on the weekend. Prescribed Medication- During the walk through, a conversation was held regarding the prescribed medications. All prescribed medication must be stored in the original containers in which they were dispensed with the pharmacy labels. I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules, regulations, etc. The website address is https://ncchildcare.ncdhhs.gov/. Thank you for your time today. If you have any questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor at 704-594-0147 or by email at michele.sullivan@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 9/17/2025 Number Present: 70 Completed Date: 9/17/2025 Age: From 0 To 5 Total Minutes: 220 Time In: 09:15 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The facility operates with a One Star Rated License with an effective date of July 22, 2015. The NC Secretary of State website was reviewed on September 16, 2025, and British American School of Charlotte LLC was listed as current-active. J. Penson, Administrator, assisted me with today’s visit. We conducted a walk through the facility. Children throughout the facility were participating in free choice of indoor and outdoor activities, transitions, circle time and morning snack. The Teachers were observed interacting with the children in a nurturing and caring manner. During the walk through, I observed a child three years of age in the hallway unsupervised getting a bike helmet from his locker. A Teacher was in the classroom however, located on the other side of the room by the exit door to the playground. The last fire inspection was conducted on March 20, 2025. A sanitation inspection was conducted on April 4, 2025, with a “Superior” classification. The last fire drill was conducted on September 4, 2024. A shelter-in-place drill was conducted on June 20, 2024. The Director reported that another shelter-in-place drill is scheduled for this week. Playground Inspection Checklists were also monitored today and occurring monthly as required. Staff and Training Worksheets were reviewed to verify existing staff were current with criminal background checks and First Aid and CPR certification. Three new staff have been hired since an annual compliance follow-up visit which was conducted on March10, 2025. I completed the Staff and Training Worksheet to add two of the new staff. The following violations were observed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child three years of age was observed unsupervised in the hallway outside of space #1 getting a bike helmet from his individual locker. It is unknown how long the child was in the hallway. .1801(a)(1-5) 617 All openings to the outer air were not protected against the entrance of flying pest. In space #2, the exit door was open as well as the magnetic screen attached in the door. 15A NCAC 18A .2831(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Lysol was located in a restroom on an open shelf. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, a bottle of Benadryl was present for a child three years of age without authorization from a health professional. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #4, a child's diaper cream expired in January 2025. 10A NCAC 09 .0803(1)(d) 9995 A violation was found for which there is no item number. In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. There was a stroller and two Pack N Play portable cribs stored in the restroom between space #3 and #4. This is a violation of a requirement in 15A NCAC 18A .2817(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 1, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: While in space #1, a teacher was assisting me while I monitored the emergency medication for children enrolled in the classroom. A child three years of age was observed coming inside from the playground to get her water bottle. Although there was a teacher inside this could have been potential for another supervision issue. A discussion was held with the Administrator about the supervision of children. When the children are outside, the exit door is left open, however there is a magnetic screen door attached to keep insects out of the classroom. I observed that the water bottles were located on a shelf against the wall close to the hallway and individual helmets for bike riding are stored in each child’s individual locker in the hallway. The facility’s philosophy is for children to be free to come in and out as they would like to. We discussed concerns with potential supervision and staff/child ratios issues. I suggested the water bottles be taken outside as the children go outdoors. A couple of suggestions was given to the Administrator for storage of water bottles while children are outside. We also discussed having children get their helmets prior to going outside while a teacher stands in the doorway to supervise. The Administrator also mentioned that it might be a possibility to have hooks installed in the storage building on the playground to store the helmets. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. A discussion was also held with the Teacher and Administrator in space #1 regarding medication. A bottle of Benadryl was present with parent authorization for a child three years of age. It was explained to the Teacher that directions on the medication must be followed, and a physician’s authorization was required to administer Benadryl for children two to five years of age. A conversation was held with the Administrator regarding Pathway to the Stars/QRIS. The Administrator stated that the facility would remain with a one-star license. DCDEE has added a new training module about Child Development. The training will provide a basic overview about child development and provide information about resources and professional agencies in North Carolina. DCDEE has also added another new training about Child Care Rule Rollout which includes new rules effective July 1, 2025. Both training modules can be found on the DCDEE Moodle Learning Platform at https://www.dcdee.moodle.nc.gov/. In-service training hours are received upon completion of the training sessions. I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 9/17/2025 Number Present: 70 Completed Date: 9/17/2025 Age: From 0 To 5 Total Minutes: 220 Time In: 09:15 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The facility operates with a One Star Rated License with an effective date of July 22, 2015. The NC Secretary of State website was reviewed on September 16, 2025, and British American School of Charlotte LLC was listed as current-active. J. Penson, Administrator, assisted me with today’s visit. We conducted a walk through the facility. Children throughout the facility were participating in free choice of indoor and outdoor activities, transitions, circle time and morning snack. The Teachers were observed interacting with the children in a nurturing and caring manner. During the walk through, I observed a child three years of age in the hallway unsupervised getting a bike helmet from his locker. A Teacher was in the classroom however, located on the other side of the room by the exit door to the playground. The last fire inspection was conducted on March 20, 2025. A sanitation inspection was conducted on April 4, 2025, with a “Superior” classification. The last fire drill was conducted on September 4, 2024. A shelter-in-place drill was conducted on June 20, 2024. The Director reported that another shelter-in-place drill is scheduled for this week. Playground Inspection Checklists were also monitored today and occurring monthly as required. Staff and Training Worksheets were reviewed to verify existing staff were current with criminal background checks and First Aid and CPR certification. Three new staff have been hired since an annual compliance follow-up visit which was conducted on March10, 2025. I completed the Staff and Training Worksheet to add two of the new staff. The following violations were observed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child three years of age was observed unsupervised in the hallway outside of space #1 getting a bike helmet from his individual locker. It is unknown how long the child was in the hallway. .1801(a)(1-5) 617 All openings to the outer air were not protected against the entrance of flying pest. In space #2, the exit door was open as well as the magnetic screen attached in the door. 15A NCAC 18A .2831(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Lysol was located in a restroom on an open shelf. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, a bottle of Benadryl was present for a child three years of age without authorization from a health professional. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #4, a child's diaper cream expired in January 2025. 10A NCAC 09 .0803(1)(d) 9995 A violation was found for which there is no item number. In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. There was a stroller and two Pack N Play portable cribs stored in the restroom between space #3 and #4. This is a violation of a requirement in 15A NCAC 18A .2817(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 1, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: While in space #1, a teacher was assisting me while I monitored the emergency medication for children enrolled in the classroom. A child three years of age was observed coming inside from the playground to get her water bottle. Although there was a teacher inside this could have been potential for another supervision issue. A discussion was held with the Administrator about the supervision of children. When the children are outside, the exit door is left open, however there is a magnetic screen door attached to keep insects out of the classroom. I observed that the water bottles were located on a shelf against the wall close to the hallway and individual helmets for bike riding are stored in each child’s individual locker in the hallway. The facility’s philosophy is for children to be free to come in and out as they would like to. We discussed concerns with potential supervision and staff/child ratios issues. I suggested the water bottles be taken outside as the children go outdoors. A couple of suggestions was given to the Administrator for storage of water bottles while children are outside. We also discussed having children get their helmets prior to going outside while a teacher stands in the doorway to supervise. The Administrator also mentioned that it might be a possibility to have hooks installed in the storage building on the playground to store the helmets. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. A discussion was also held with the Teacher and Administrator in space #1 regarding medication. A bottle of Benadryl was present with parent authorization for a child three years of age. It was explained to the Teacher that directions on the medication must be followed, and a physician’s authorization was required to administer Benadryl for children two to five years of age. A conversation was held with the Administrator regarding Pathway to the Stars/QRIS. The Administrator stated that the facility would remain with a one-star license. DCDEE has added a new training module about Child Development. The training will provide a basic overview about child development and provide information about resources and professional agencies in North Carolina. DCDEE has also added another new training about Child Care Rule Rollout which includes new rules effective July 1, 2025. Both training modules can be found on the DCDEE Moodle Learning Platform at https://www.dcdee.moodle.nc.gov/. In-service training hours are received upon completion of the training sessions. I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 9/17/2025 Number Present: 70 Completed Date: 9/17/2025 Age: From 0 To 5 Total Minutes: 220 Time In: 09:15 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The facility operates with a One Star Rated License with an effective date of July 22, 2015. The NC Secretary of State website was reviewed on September 16, 2025, and British American School of Charlotte LLC was listed as current-active. J. Penson, Administrator, assisted me with today’s visit. We conducted a walk through the facility. Children throughout the facility were participating in free choice of indoor and outdoor activities, transitions, circle time and morning snack. The Teachers were observed interacting with the children in a nurturing and caring manner. During the walk through, I observed a child three years of age in the hallway unsupervised getting a bike helmet from his locker. A Teacher was in the classroom however, located on the other side of the room by the exit door to the playground. The last fire inspection was conducted on March 20, 2025. A sanitation inspection was conducted on April 4, 2025, with a “Superior” classification. The last fire drill was conducted on September 4, 2024. A shelter-in-place drill was conducted on June 20, 2024. The Director reported that another shelter-in-place drill is scheduled for this week. Playground Inspection Checklists were also monitored today and occurring monthly as required. Staff and Training Worksheets were reviewed to verify existing staff were current with criminal background checks and First Aid and CPR certification. Three new staff have been hired since an annual compliance follow-up visit which was conducted on March10, 2025. I completed the Staff and Training Worksheet to add two of the new staff. The following violations were observed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child three years of age was observed unsupervised in the hallway outside of space #1 getting a bike helmet from his individual locker. It is unknown how long the child was in the hallway. .1801(a)(1-5) 617 All openings to the outer air were not protected against the entrance of flying pest. In space #2, the exit door was open as well as the magnetic screen attached in the door. 15A NCAC 18A .2831(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Lysol was located in a restroom on an open shelf. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, a bottle of Benadryl was present for a child three years of age without authorization from a health professional. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #4, a child's diaper cream expired in January 2025. 10A NCAC 09 .0803(1)(d) 9995 A violation was found for which there is no item number. In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. There was a stroller and two Pack N Play portable cribs stored in the restroom between space #3 and #4. This is a violation of a requirement in 15A NCAC 18A .2817(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 1, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: While in space #1, a teacher was assisting me while I monitored the emergency medication for children enrolled in the classroom. A child three years of age was observed coming inside from the playground to get her water bottle. Although there was a teacher inside this could have been potential for another supervision issue. A discussion was held with the Administrator about the supervision of children. When the children are outside, the exit door is left open, however there is a magnetic screen door attached to keep insects out of the classroom. I observed that the water bottles were located on a shelf against the wall close to the hallway and individual helmets for bike riding are stored in each child’s individual locker in the hallway. The facility’s philosophy is for children to be free to come in and out as they would like to. We discussed concerns with potential supervision and staff/child ratios issues. I suggested the water bottles be taken outside as the children go outdoors. A couple of suggestions was given to the Administrator for storage of water bottles while children are outside. We also discussed having children get their helmets prior to going outside while a teacher stands in the doorway to supervise. The Administrator also mentioned that it might be a possibility to have hooks installed in the storage building on the playground to store the helmets. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. A discussion was also held with the Teacher and Administrator in space #1 regarding medication. A bottle of Benadryl was present with parent authorization for a child three years of age. It was explained to the Teacher that directions on the medication must be followed, and a physician’s authorization was required to administer Benadryl for children two to five years of age. A conversation was held with the Administrator regarding Pathway to the Stars/QRIS. The Administrator stated that the facility would remain with a one-star license. DCDEE has added a new training module about Child Development. The training will provide a basic overview about child development and provide information about resources and professional agencies in North Carolina. DCDEE has also added another new training about Child Care Rule Rollout which includes new rules effective July 1, 2025. Both training modules can be found on the DCDEE Moodle Learning Platform at https://www.dcdee.moodle.nc.gov/. In-service training hours are received upon completion of the training sessions. I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 9/17/2025 Number Present: 70 Completed Date: 9/17/2025 Age: From 0 To 5 Total Minutes: 220 Time In: 09:15 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The facility operates with a One Star Rated License with an effective date of July 22, 2015. The NC Secretary of State website was reviewed on September 16, 2025, and British American School of Charlotte LLC was listed as current-active. J. Penson, Administrator, assisted me with today’s visit. We conducted a walk through the facility. Children throughout the facility were participating in free choice of indoor and outdoor activities, transitions, circle time and morning snack. The Teachers were observed interacting with the children in a nurturing and caring manner. During the walk through, I observed a child three years of age in the hallway unsupervised getting a bike helmet from his locker. A Teacher was in the classroom however, located on the other side of the room by the exit door to the playground. The last fire inspection was conducted on March 20, 2025. A sanitation inspection was conducted on April 4, 2025, with a “Superior” classification. The last fire drill was conducted on September 4, 2024. A shelter-in-place drill was conducted on June 20, 2024. The Director reported that another shelter-in-place drill is scheduled for this week. Playground Inspection Checklists were also monitored today and occurring monthly as required. Staff and Training Worksheets were reviewed to verify existing staff were current with criminal background checks and First Aid and CPR certification. Three new staff have been hired since an annual compliance follow-up visit which was conducted on March10, 2025. I completed the Staff and Training Worksheet to add two of the new staff. The following violations were observed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child three years of age was observed unsupervised in the hallway outside of space #1 getting a bike helmet from his individual locker. It is unknown how long the child was in the hallway. .1801(a)(1-5) 617 All openings to the outer air were not protected against the entrance of flying pest. In space #2, the exit door was open as well as the magnetic screen attached in the door. 15A NCAC 18A .2831(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Lysol was located in a restroom on an open shelf. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, a bottle of Benadryl was present for a child three years of age without authorization from a health professional. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. In space #4, a child's diaper cream expired in January 2025. 10A NCAC 09 .0803(1)(d) 9995 A violation was found for which there is no item number. In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. There was a stroller and two Pack N Play portable cribs stored in the restroom between space #3 and #4. This is a violation of a requirement in 15A NCAC 18A .2817(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before October 1, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: While in space #1, a teacher was assisting me while I monitored the emergency medication for children enrolled in the classroom. A child three years of age was observed coming inside from the playground to get her water bottle. Although there was a teacher inside this could have been potential for another supervision issue. A discussion was held with the Administrator about the supervision of children. When the children are outside, the exit door is left open, however there is a magnetic screen door attached to keep insects out of the classroom. I observed that the water bottles were located on a shelf against the wall close to the hallway and individual helmets for bike riding are stored in each child’s individual locker in the hallway. The facility’s philosophy is for children to be free to come in and out as they would like to. We discussed concerns with potential supervision and staff/child ratios issues. I suggested the water bottles be taken outside as the children go outdoors. A couple of suggestions was given to the Administrator for storage of water bottles while children are outside. We also discussed having children get their helmets prior to going outside while a teacher stands in the doorway to supervise. The Administrator also mentioned that it might be a possibility to have hooks installed in the storage building on the playground to store the helmets. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. A discussion was also held with the Teacher and Administrator in space #1 regarding medication. A bottle of Benadryl was present with parent authorization for a child three years of age. It was explained to the Teacher that directions on the medication must be followed, and a physician’s authorization was required to administer Benadryl for children two to five years of age. A conversation was held with the Administrator regarding Pathway to the Stars/QRIS. The Administrator stated that the facility would remain with a one-star license. DCDEE has added a new training module about Child Development. The training will provide a basic overview about child development and provide information about resources and professional agencies in North Carolina. DCDEE has also added another new training about Child Care Rule Rollout which includes new rules effective July 1, 2025. Both training modules can be found on the DCDEE Moodle Learning Platform at https://www.dcdee.moodle.nc.gov/. In-service training hours are received upon completion of the training sessions. I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 63 Completed Date: 3/10/2025 Age: From 1 To 5 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance follow-up visit. The facility’s Director, J. Penson, assisted me with today’s visit. A walk through of the facility was conducted with the Director. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. A sanitation inspection was completed September 4, 2024, with a “Superior” classification. The last fire inspection was received on March 4, 2024. The Emergency Drill Log was reviewed today. A shelter-in-place drill was conducted on December 16, 2025. The last drill was conducted on February 13, 2025. Playground safety checklists were also monitored and are occurring each month as required. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been two new staff hired since a routine unannounced visit was conducted on October 1, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received March 4, 2024. 10A NCAC 09 .0304(a) 617 All openings to the outer air were not protected against the entrance of flying pest. In spaces #1 and #2, the doors to the playground was open and the magnetic screens were not closed. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, one outlet was not protected with a safety cover. 10A NCAC 09 .0604(c) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A first aid information sheet was not posted. .0802(h) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, a bottle of Ibuphrofen was inside a staff members bag that was not in locked storage. 15A NCAC 18A .2820(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file that was completed by a doctor. GS110-91(1) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -Fire Inspection must be obtained within 12 months of the previous inspection. The Director reported that she contacted the Fire Inspector in January 2025 and several times after however, a visit has not been completed. The Director spoke with the Inspector by phone today. -All openings to the area outside of the child care center shall be protected against the entrance of flying pests. The facility has magnetic door screens attached to the exit to the playgrounds, however, the screens were open as well as the door in spaces #1 and #2. The screens were closed by the Director. -All medication including staff medication must be kept in locked storage. The Ibuprofen was placed in locked storage during the visit by the staff member. -A First Aid information sheet shall be posted in a place for referral. The information sheet shall include first aid guidance regarding burns, scalds, fractures, sprains, head injuries, poisons, skin wounds, stings and bites. An information sheet may be requested free of charge from the North Carolina Child Care Health and Safety Resource Center at 1-800-367-2229. I emailed the Director a copy of the First Aid Poster during the visit. -When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. -A medical report must be on file within 30 days of enrollment for each child. Both the top and bottom portion of the form must be completed. -For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 63 Completed Date: 3/10/2025 Age: From 1 To 5 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance follow-up visit. The facility’s Director, J. Penson, assisted me with today’s visit. A walk through of the facility was conducted with the Director. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. A sanitation inspection was completed September 4, 2024, with a “Superior” classification. The last fire inspection was received on March 4, 2024. The Emergency Drill Log was reviewed today. A shelter-in-place drill was conducted on December 16, 2025. The last drill was conducted on February 13, 2025. Playground safety checklists were also monitored and are occurring each month as required. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been two new staff hired since a routine unannounced visit was conducted on October 1, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received March 4, 2024. 10A NCAC 09 .0304(a) 617 All openings to the outer air were not protected against the entrance of flying pest. In spaces #1 and #2, the doors to the playground was open and the magnetic screens were not closed. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, one outlet was not protected with a safety cover. 10A NCAC 09 .0604(c) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A first aid information sheet was not posted. .0802(h) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, a bottle of Ibuphrofen was inside a staff members bag that was not in locked storage. 15A NCAC 18A .2820(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file that was completed by a doctor. GS110-91(1) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -Fire Inspection must be obtained within 12 months of the previous inspection. The Director reported that she contacted the Fire Inspector in January 2025 and several times after however, a visit has not been completed. The Director spoke with the Inspector by phone today. -All openings to the area outside of the child care center shall be protected against the entrance of flying pests. The facility has magnetic door screens attached to the exit to the playgrounds, however, the screens were open as well as the door in spaces #1 and #2. The screens were closed by the Director. -All medication including staff medication must be kept in locked storage. The Ibuprofen was placed in locked storage during the visit by the staff member. -A First Aid information sheet shall be posted in a place for referral. The information sheet shall include first aid guidance regarding burns, scalds, fractures, sprains, head injuries, poisons, skin wounds, stings and bites. An information sheet may be requested free of charge from the North Carolina Child Care Health and Safety Resource Center at 1-800-367-2229. I emailed the Director a copy of the First Aid Poster during the visit. -When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. -A medical report must be on file within 30 days of enrollment for each child. Both the top and bottom portion of the form must be completed. -For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 63 Completed Date: 3/10/2025 Age: From 1 To 5 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance follow-up visit. The facility’s Director, J. Penson, assisted me with today’s visit. A walk through of the facility was conducted with the Director. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. A sanitation inspection was completed September 4, 2024, with a “Superior” classification. The last fire inspection was received on March 4, 2024. The Emergency Drill Log was reviewed today. A shelter-in-place drill was conducted on December 16, 2025. The last drill was conducted on February 13, 2025. Playground safety checklists were also monitored and are occurring each month as required. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been two new staff hired since a routine unannounced visit was conducted on October 1, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received March 4, 2024. 10A NCAC 09 .0304(a) 617 All openings to the outer air were not protected against the entrance of flying pest. In spaces #1 and #2, the doors to the playground was open and the magnetic screens were not closed. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, one outlet was not protected with a safety cover. 10A NCAC 09 .0604(c) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A first aid information sheet was not posted. .0802(h) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, a bottle of Ibuphrofen was inside a staff members bag that was not in locked storage. 15A NCAC 18A .2820(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file that was completed by a doctor. GS110-91(1) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -Fire Inspection must be obtained within 12 months of the previous inspection. The Director reported that she contacted the Fire Inspector in January 2025 and several times after however, a visit has not been completed. The Director spoke with the Inspector by phone today. -All openings to the area outside of the child care center shall be protected against the entrance of flying pests. The facility has magnetic door screens attached to the exit to the playgrounds, however, the screens were open as well as the door in spaces #1 and #2. The screens were closed by the Director. -All medication including staff medication must be kept in locked storage. The Ibuprofen was placed in locked storage during the visit by the staff member. -A First Aid information sheet shall be posted in a place for referral. The information sheet shall include first aid guidance regarding burns, scalds, fractures, sprains, head injuries, poisons, skin wounds, stings and bites. An information sheet may be requested free of charge from the North Carolina Child Care Health and Safety Resource Center at 1-800-367-2229. I emailed the Director a copy of the First Aid Poster during the visit. -When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. -A medical report must be on file within 30 days of enrollment for each child. Both the top and bottom portion of the form must be completed. -For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 63 Completed Date: 3/10/2025 Age: From 1 To 5 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance follow-up visit. The facility’s Director, J. Penson, assisted me with today’s visit. A walk through of the facility was conducted with the Director. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. A sanitation inspection was completed September 4, 2024, with a “Superior” classification. The last fire inspection was received on March 4, 2024. The Emergency Drill Log was reviewed today. A shelter-in-place drill was conducted on December 16, 2025. The last drill was conducted on February 13, 2025. Playground safety checklists were also monitored and are occurring each month as required. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been two new staff hired since a routine unannounced visit was conducted on October 1, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received March 4, 2024. 10A NCAC 09 .0304(a) 617 All openings to the outer air were not protected against the entrance of flying pest. In spaces #1 and #2, the doors to the playground was open and the magnetic screens were not closed. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, one outlet was not protected with a safety cover. 10A NCAC 09 .0604(c) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A first aid information sheet was not posted. .0802(h) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, a bottle of Ibuphrofen was inside a staff members bag that was not in locked storage. 15A NCAC 18A .2820(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file that was completed by a doctor. GS110-91(1) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -Fire Inspection must be obtained within 12 months of the previous inspection. The Director reported that she contacted the Fire Inspector in January 2025 and several times after however, a visit has not been completed. The Director spoke with the Inspector by phone today. -All openings to the area outside of the child care center shall be protected against the entrance of flying pests. The facility has magnetic door screens attached to the exit to the playgrounds, however, the screens were open as well as the door in spaces #1 and #2. The screens were closed by the Director. -All medication including staff medication must be kept in locked storage. The Ibuprofen was placed in locked storage during the visit by the staff member. -A First Aid information sheet shall be posted in a place for referral. The information sheet shall include first aid guidance regarding burns, scalds, fractures, sprains, head injuries, poisons, skin wounds, stings and bites. An information sheet may be requested free of charge from the North Carolina Child Care Health and Safety Resource Center at 1-800-367-2229. I emailed the Director a copy of the First Aid Poster during the visit. -When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. -A medical report must be on file within 30 days of enrollment for each child. Both the top and bottom portion of the form must be completed. -For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 3/10/2025 Number Present: 63 Completed Date: 3/10/2025 Age: From 1 To 5 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance follow-up visit. The facility’s Director, J. Penson, assisted me with today’s visit. A walk through of the facility was conducted with the Director. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. A sanitation inspection was completed September 4, 2024, with a “Superior” classification. The last fire inspection was received on March 4, 2024. The Emergency Drill Log was reviewed today. A shelter-in-place drill was conducted on December 16, 2025. The last drill was conducted on February 13, 2025. Playground safety checklists were also monitored and are occurring each month as required. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been two new staff hired since a routine unannounced visit was conducted on October 1, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was received March 4, 2024. 10A NCAC 09 .0304(a) 617 All openings to the outer air were not protected against the entrance of flying pest. In spaces #1 and #2, the doors to the playground was open and the magnetic screens were not closed. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, one outlet was not protected with a safety cover. 10A NCAC 09 .0604(c) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A first aid information sheet was not posted. .0802(h) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, a bottle of Ibuphrofen was inside a staff members bag that was not in locked storage. 15A NCAC 18A .2820(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical exam on file that was completed by a doctor. GS110-91(1) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before March 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: -Fire Inspection must be obtained within 12 months of the previous inspection. The Director reported that she contacted the Fire Inspector in January 2025 and several times after however, a visit has not been completed. The Director spoke with the Inspector by phone today. -All openings to the area outside of the child care center shall be protected against the entrance of flying pests. The facility has magnetic door screens attached to the exit to the playgrounds, however, the screens were open as well as the door in spaces #1 and #2. The screens were closed by the Director. -All medication including staff medication must be kept in locked storage. The Ibuprofen was placed in locked storage during the visit by the staff member. -A First Aid information sheet shall be posted in a place for referral. The information sheet shall include first aid guidance regarding burns, scalds, fractures, sprains, head injuries, poisons, skin wounds, stings and bites. An information sheet may be requested free of charge from the North Carolina Child Care Health and Safety Resource Center at 1-800-367-2229. I emailed the Director a copy of the First Aid Poster during the visit. -When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. -A medical report must be on file within 30 days of enrollment for each child. Both the top and bottom portion of the form must be completed. -For each group of children in care, the activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. -ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 10/1/2024 Number Present: 68 Completed Date: 10/1/2024 Age: From 1 To 5 Total Minutes: 291 Time In: 09:39 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during the routine unannounced visit. The last annual compliance visit was conducted March 19, 2024. The 18-month compliance history is 84% prior to today’s visit. Your program currently operates with a One Star License, effective July 22, 2015. The NC Secretary of State website was reviewed on September 30, 2024, and British Schools of America was listed as current- active. Upon arrival, I was greeted by Sarah Beerbower, Front Office Assistant. Ms. Beerbower contacted Jude Penson, Director. Ms. Penson then came to the desk to greet me. greeted me and assisted me with the visit. I introduced myself and explained the purpose of the visit today. Ms. Penson introduced me to Mr. Adam Stevens, Principal. We discussed the purpose of the visit and the role of the NCDCDEE in licensed facilities. The license was posted with permit restrictions being met. Capacity and space requirements were in compliance. All required items were posted. I observed in all 5 classrooms in use today. Toddlers were observed participating in circle time with songs and fingerplays incorporating the French language. The two-year-old children were playing freely in the outdoor space, while staff moved about the space monitoring children and engaging with children as they played. One caregiver was observed reading to several children on a bench in the outdoor play area. The three-year-old children were observed in teacher directed activities at three tables. I observed one caregiver assist and redirect a child on the floor with Lego blocks in a caring and nurturing manner. The four-year-old class was participating in outdoor center and free choice play. I observed children in the outdoor dramatic play area running and playing imaginatively using capes and masks. Teachers were observed engaging children with open ended questions and child led free play. The caregivers were interacting and meeting the developmental needs for each of the children. While in rooms serving children under three years old I observed unlocked drawers and cabinets with plastic bags, paper clips, staples and other small items accessible to children. I observed construction paper wrapped in plastic in the art center and cellophane in a dramatic play area. You removed most of the items from the classrooms during the visit. I reviewed the child care requirements with you and encourage you to train your teachers in this requirement and remove all of these items. In each classroom each interest center had a variety of material to choose. Each group had a current activity plan posted. Information required to be posted was observed posted in the classrooms. In all classrooms I observed plants accessible to children. Please refer to the technical assistance section for more information about where to access toxic plant information. Medication was monitored. Emergency medications were observed in compliance. Medical Action Plans were completed and in compliance. One epi-pen will expire October 2024. You stated that you will notify the parents to replace this medication. Diaper creams and sunscreens were monitored. Storage of medications was observed in compliance. Several violations were cited for missing permission to administer forms. A mosquito patch requiring a physician’s permission to administer to a child under the age of three was removed in a room serving two-year-olds. Please refer to the violations and technical assistance section for detailed information. No hazardous materials were observed accessible to children. Supervision and ratio were found meeting compliance today. Staff were heard using nurturing tones as they spoke with children in care. Staff and Training worksheets as well as program records were reviewed today. You explained to me that you had not updated the worksheet for the 2024-2025 school year. You showed me the files you have pulled and I observed your you are currently working on the sheets. You printed the old staff and training worksheet for me to review. You added four (4) new staff members and marked out those no longer employed. You completed the staff and training worksheet for the new employees in order for me to monitor compliance of required items for today’s visit. I used that document to verify qualifying letters and specialized trainings. One staff member did not have a current CBC qualifying letter on file. I checked the ABCMS portal, and the status shows in progress. You contacted the Child Care Criminal Background Check Unit at (919) 814-6401 for additional information. You notified Ms. Stafford and removed her from the classroom until she receives the approved qualifying letter. The last fire inspection was conducted on March 4, 2024. The last sanitation inspection was conducted on September 4, 2024, with 5 demerits and a Superior rating. The emergency drill log was observed and found in compliance. The last fire drill was conducted September5, 2024.The last shelter in place was conducted September 13, 2024 . Daily attendance was observed and found in compliance in each room. I observed the playground safety inspections and found in compliance. The last playground inspection was dated October 1, 2024 at 9:00 am. Violation Number Comment Rule 815 Electrical cords were accessible to infants and toddlers. In Space 4 and Space 5 electrical cords were accessible to children. Cords were observed hanging within reach of children and to floor lamps in several areas in the classrrom. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 AA batteries were observed accessible to children in an unlocked drawer. .2820(b) 847 Parent's medication authorization did not include required information. Most diaper creams in the center did not have a permission to administer form on file. One mosquito patch requiring a physician's permission to administer to a child under three (3) was was observed in Space 6 serving two (2) year old children. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 5, 6 and 7 plastic bags, construction paper wrapped in plastic and latex gloves were accessible to children. In Space 5 a matchbox car was observed in dramatic play area. In Space 6 cellophane was observed in the dramatic play area. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. One staff member, C. Stafford did not have a NCDCDEE CBC completed prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member C. Stafford did not have a qualifying letter on file at the center. G.S. 110-90.2(b) & (d) & .2703(e) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 15, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Medications: We discussed reviewing the requirements found 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS with all staff. I encourage you to have all medications and sunscreens come through the office before placing in the classroom. I suggested that you have one person assigned to the task of accepting medications and monitoring permission to administer for correct parent documentation. I encourage you to develop a detailed classroom spreadsheet to track all medication in the facility. Plants in Classrooms: We discussed checking all plants in the classrooms. A Toxic Plants List can be accessed at https://eh.mecknc.gov/lodging Storage: We discussed checking and monitoring every classroom cabinet and drawer that is accessible to children for hazardous items, staples, paper clips, thumb tacks and plastic. I suggested magnetic or keyed locks be added to drawers and cabinets in order to maintain safety and compliance. Choking Hazards: We discussed checking all materials in the facility with a choking tube Staff and Training Worksheets: We discussed the importance of maintaining current worksheets in order to monitor qualification letters, expirations dates and required staff records. CBC Qualifying Letters. Please use the ABCMS (Criminal Background System) North Carolina child care administrators can now view and edit their facility’s staff roster I for continued staff compliance in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle, https://www.dcdee.moodle.nc.gov/ —a video tutorial followed by a few questions. For any additional questions please contact the Child Care Criminal Background Check Unit at (919) 814-6401 or Fax (919) 715-0987 or email at DHHS.CBC.Unit@dhhs.nc.gov. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 10/1/2024 Number Present: 68 Completed Date: 10/1/2024 Age: From 1 To 5 Total Minutes: 291 Time In: 09:39 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during the routine unannounced visit. The last annual compliance visit was conducted March 19, 2024. The 18-month compliance history is 84% prior to today’s visit. Your program currently operates with a One Star License, effective July 22, 2015. The NC Secretary of State website was reviewed on September 30, 2024, and British Schools of America was listed as current- active. Upon arrival, I was greeted by Sarah Beerbower, Front Office Assistant. Ms. Beerbower contacted Jude Penson, Director. Ms. Penson then came to the desk to greet me. greeted me and assisted me with the visit. I introduced myself and explained the purpose of the visit today. Ms. Penson introduced me to Mr. Adam Stevens, Principal. We discussed the purpose of the visit and the role of the NCDCDEE in licensed facilities. The license was posted with permit restrictions being met. Capacity and space requirements were in compliance. All required items were posted. I observed in all 5 classrooms in use today. Toddlers were observed participating in circle time with songs and fingerplays incorporating the French language. The two-year-old children were playing freely in the outdoor space, while staff moved about the space monitoring children and engaging with children as they played. One caregiver was observed reading to several children on a bench in the outdoor play area. The three-year-old children were observed in teacher directed activities at three tables. I observed one caregiver assist and redirect a child on the floor with Lego blocks in a caring and nurturing manner. The four-year-old class was participating in outdoor center and free choice play. I observed children in the outdoor dramatic play area running and playing imaginatively using capes and masks. Teachers were observed engaging children with open ended questions and child led free play. The caregivers were interacting and meeting the developmental needs for each of the children. While in rooms serving children under three years old I observed unlocked drawers and cabinets with plastic bags, paper clips, staples and other small items accessible to children. I observed construction paper wrapped in plastic in the art center and cellophane in a dramatic play area. You removed most of the items from the classrooms during the visit. I reviewed the child care requirements with you and encourage you to train your teachers in this requirement and remove all of these items. In each classroom each interest center had a variety of material to choose. Each group had a current activity plan posted. Information required to be posted was observed posted in the classrooms. In all classrooms I observed plants accessible to children. Please refer to the technical assistance section for more information about where to access toxic plant information. Medication was monitored. Emergency medications were observed in compliance. Medical Action Plans were completed and in compliance. One epi-pen will expire October 2024. You stated that you will notify the parents to replace this medication. Diaper creams and sunscreens were monitored. Storage of medications was observed in compliance. Several violations were cited for missing permission to administer forms. A mosquito patch requiring a physician’s permission to administer to a child under the age of three was removed in a room serving two-year-olds. Please refer to the violations and technical assistance section for detailed information. No hazardous materials were observed accessible to children. Supervision and ratio were found meeting compliance today. Staff were heard using nurturing tones as they spoke with children in care. Staff and Training worksheets as well as program records were reviewed today. You explained to me that you had not updated the worksheet for the 2024-2025 school year. You showed me the files you have pulled and I observed your you are currently working on the sheets. You printed the old staff and training worksheet for me to review. You added four (4) new staff members and marked out those no longer employed. You completed the staff and training worksheet for the new employees in order for me to monitor compliance of required items for today’s visit. I used that document to verify qualifying letters and specialized trainings. One staff member did not have a current CBC qualifying letter on file. I checked the ABCMS portal, and the status shows in progress. You contacted the Child Care Criminal Background Check Unit at (919) 814-6401 for additional information. You notified Ms. Stafford and removed her from the classroom until she receives the approved qualifying letter. The last fire inspection was conducted on March 4, 2024. The last sanitation inspection was conducted on September 4, 2024, with 5 demerits and a Superior rating. The emergency drill log was observed and found in compliance. The last fire drill was conducted September5, 2024.The last shelter in place was conducted September 13, 2024 . Daily attendance was observed and found in compliance in each room. I observed the playground safety inspections and found in compliance. The last playground inspection was dated October 1, 2024 at 9:00 am. Violation Number Comment Rule 815 Electrical cords were accessible to infants and toddlers. In Space 4 and Space 5 electrical cords were accessible to children. Cords were observed hanging within reach of children and to floor lamps in several areas in the classrrom. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 AA batteries were observed accessible to children in an unlocked drawer. .2820(b) 847 Parent's medication authorization did not include required information. Most diaper creams in the center did not have a permission to administer form on file. One mosquito patch requiring a physician's permission to administer to a child under three (3) was was observed in Space 6 serving two (2) year old children. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 5, 6 and 7 plastic bags, construction paper wrapped in plastic and latex gloves were accessible to children. In Space 5 a matchbox car was observed in dramatic play area. In Space 6 cellophane was observed in the dramatic play area. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. One staff member, C. Stafford did not have a NCDCDEE CBC completed prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member C. Stafford did not have a qualifying letter on file at the center. G.S. 110-90.2(b) & (d) & .2703(e) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 15, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Medications: We discussed reviewing the requirements found 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS with all staff. I encourage you to have all medications and sunscreens come through the office before placing in the classroom. I suggested that you have one person assigned to the task of accepting medications and monitoring permission to administer for correct parent documentation. I encourage you to develop a detailed classroom spreadsheet to track all medication in the facility. Plants in Classrooms: We discussed checking all plants in the classrooms. A Toxic Plants List can be accessed at https://eh.mecknc.gov/lodging Storage: We discussed checking and monitoring every classroom cabinet and drawer that is accessible to children for hazardous items, staples, paper clips, thumb tacks and plastic. I suggested magnetic or keyed locks be added to drawers and cabinets in order to maintain safety and compliance. Choking Hazards: We discussed checking all materials in the facility with a choking tube Staff and Training Worksheets: We discussed the importance of maintaining current worksheets in order to monitor qualification letters, expirations dates and required staff records. CBC Qualifying Letters. Please use the ABCMS (Criminal Background System) North Carolina child care administrators can now view and edit their facility’s staff roster I for continued staff compliance in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle, https://www.dcdee.moodle.nc.gov/ —a video tutorial followed by a few questions. For any additional questions please contact the Child Care Criminal Background Check Unit at (919) 814-6401 or Fax (919) 715-0987 or email at DHHS.CBC.Unit@dhhs.nc.gov. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 10/1/2024 Number Present: 68 Completed Date: 10/1/2024 Age: From 1 To 5 Total Minutes: 291 Time In: 09:39 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during the routine unannounced visit. The last annual compliance visit was conducted March 19, 2024. The 18-month compliance history is 84% prior to today’s visit. Your program currently operates with a One Star License, effective July 22, 2015. The NC Secretary of State website was reviewed on September 30, 2024, and British Schools of America was listed as current- active. Upon arrival, I was greeted by Sarah Beerbower, Front Office Assistant. Ms. Beerbower contacted Jude Penson, Director. Ms. Penson then came to the desk to greet me. greeted me and assisted me with the visit. I introduced myself and explained the purpose of the visit today. Ms. Penson introduced me to Mr. Adam Stevens, Principal. We discussed the purpose of the visit and the role of the NCDCDEE in licensed facilities. The license was posted with permit restrictions being met. Capacity and space requirements were in compliance. All required items were posted. I observed in all 5 classrooms in use today. Toddlers were observed participating in circle time with songs and fingerplays incorporating the French language. The two-year-old children were playing freely in the outdoor space, while staff moved about the space monitoring children and engaging with children as they played. One caregiver was observed reading to several children on a bench in the outdoor play area. The three-year-old children were observed in teacher directed activities at three tables. I observed one caregiver assist and redirect a child on the floor with Lego blocks in a caring and nurturing manner. The four-year-old class was participating in outdoor center and free choice play. I observed children in the outdoor dramatic play area running and playing imaginatively using capes and masks. Teachers were observed engaging children with open ended questions and child led free play. The caregivers were interacting and meeting the developmental needs for each of the children. While in rooms serving children under three years old I observed unlocked drawers and cabinets with plastic bags, paper clips, staples and other small items accessible to children. I observed construction paper wrapped in plastic in the art center and cellophane in a dramatic play area. You removed most of the items from the classrooms during the visit. I reviewed the child care requirements with you and encourage you to train your teachers in this requirement and remove all of these items. In each classroom each interest center had a variety of material to choose. Each group had a current activity plan posted. Information required to be posted was observed posted in the classrooms. In all classrooms I observed plants accessible to children. Please refer to the technical assistance section for more information about where to access toxic plant information. Medication was monitored. Emergency medications were observed in compliance. Medical Action Plans were completed and in compliance. One epi-pen will expire October 2024. You stated that you will notify the parents to replace this medication. Diaper creams and sunscreens were monitored. Storage of medications was observed in compliance. Several violations were cited for missing permission to administer forms. A mosquito patch requiring a physician’s permission to administer to a child under the age of three was removed in a room serving two-year-olds. Please refer to the violations and technical assistance section for detailed information. No hazardous materials were observed accessible to children. Supervision and ratio were found meeting compliance today. Staff were heard using nurturing tones as they spoke with children in care. Staff and Training worksheets as well as program records were reviewed today. You explained to me that you had not updated the worksheet for the 2024-2025 school year. You showed me the files you have pulled and I observed your you are currently working on the sheets. You printed the old staff and training worksheet for me to review. You added four (4) new staff members and marked out those no longer employed. You completed the staff and training worksheet for the new employees in order for me to monitor compliance of required items for today’s visit. I used that document to verify qualifying letters and specialized trainings. One staff member did not have a current CBC qualifying letter on file. I checked the ABCMS portal, and the status shows in progress. You contacted the Child Care Criminal Background Check Unit at (919) 814-6401 for additional information. You notified Ms. Stafford and removed her from the classroom until she receives the approved qualifying letter. The last fire inspection was conducted on March 4, 2024. The last sanitation inspection was conducted on September 4, 2024, with 5 demerits and a Superior rating. The emergency drill log was observed and found in compliance. The last fire drill was conducted September5, 2024.The last shelter in place was conducted September 13, 2024 . Daily attendance was observed and found in compliance in each room. I observed the playground safety inspections and found in compliance. The last playground inspection was dated October 1, 2024 at 9:00 am. Violation Number Comment Rule 815 Electrical cords were accessible to infants and toddlers. In Space 4 and Space 5 electrical cords were accessible to children. Cords were observed hanging within reach of children and to floor lamps in several areas in the classrrom. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 AA batteries were observed accessible to children in an unlocked drawer. .2820(b) 847 Parent's medication authorization did not include required information. Most diaper creams in the center did not have a permission to administer form on file. One mosquito patch requiring a physician's permission to administer to a child under three (3) was was observed in Space 6 serving two (2) year old children. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 5, 6 and 7 plastic bags, construction paper wrapped in plastic and latex gloves were accessible to children. In Space 5 a matchbox car was observed in dramatic play area. In Space 6 cellophane was observed in the dramatic play area. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. One staff member, C. Stafford did not have a NCDCDEE CBC completed prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member C. Stafford did not have a qualifying letter on file at the center. G.S. 110-90.2(b) & (d) & .2703(e) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 15, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Medications: We discussed reviewing the requirements found 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS with all staff. I encourage you to have all medications and sunscreens come through the office before placing in the classroom. I suggested that you have one person assigned to the task of accepting medications and monitoring permission to administer for correct parent documentation. I encourage you to develop a detailed classroom spreadsheet to track all medication in the facility. Plants in Classrooms: We discussed checking all plants in the classrooms. A Toxic Plants List can be accessed at https://eh.mecknc.gov/lodging Storage: We discussed checking and monitoring every classroom cabinet and drawer that is accessible to children for hazardous items, staples, paper clips, thumb tacks and plastic. I suggested magnetic or keyed locks be added to drawers and cabinets in order to maintain safety and compliance. Choking Hazards: We discussed checking all materials in the facility with a choking tube Staff and Training Worksheets: We discussed the importance of maintaining current worksheets in order to monitor qualification letters, expirations dates and required staff records. CBC Qualifying Letters. Please use the ABCMS (Criminal Background System) North Carolina child care administrators can now view and edit their facility’s staff roster I for continued staff compliance in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle, https://www.dcdee.moodle.nc.gov/ —a video tutorial followed by a few questions. For any additional questions please contact the Child Care Criminal Background Check Unit at (919) 814-6401 or Fax (919) 715-0987 or email at DHHS.CBC.Unit@dhhs.nc.gov. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: LISA EDDINS-SMITH Operation Type: Center Case Number: Visit Date: 10/1/2024 Number Present: 68 Completed Date: 10/1/2024 Age: From 1 To 5 Total Minutes: 291 Time In: 09:39 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during the routine unannounced visit. The last annual compliance visit was conducted March 19, 2024. The 18-month compliance history is 84% prior to today’s visit. Your program currently operates with a One Star License, effective July 22, 2015. The NC Secretary of State website was reviewed on September 30, 2024, and British Schools of America was listed as current- active. Upon arrival, I was greeted by Sarah Beerbower, Front Office Assistant. Ms. Beerbower contacted Jude Penson, Director. Ms. Penson then came to the desk to greet me. greeted me and assisted me with the visit. I introduced myself and explained the purpose of the visit today. Ms. Penson introduced me to Mr. Adam Stevens, Principal. We discussed the purpose of the visit and the role of the NCDCDEE in licensed facilities. The license was posted with permit restrictions being met. Capacity and space requirements were in compliance. All required items were posted. I observed in all 5 classrooms in use today. Toddlers were observed participating in circle time with songs and fingerplays incorporating the French language. The two-year-old children were playing freely in the outdoor space, while staff moved about the space monitoring children and engaging with children as they played. One caregiver was observed reading to several children on a bench in the outdoor play area. The three-year-old children were observed in teacher directed activities at three tables. I observed one caregiver assist and redirect a child on the floor with Lego blocks in a caring and nurturing manner. The four-year-old class was participating in outdoor center and free choice play. I observed children in the outdoor dramatic play area running and playing imaginatively using capes and masks. Teachers were observed engaging children with open ended questions and child led free play. The caregivers were interacting and meeting the developmental needs for each of the children. While in rooms serving children under three years old I observed unlocked drawers and cabinets with plastic bags, paper clips, staples and other small items accessible to children. I observed construction paper wrapped in plastic in the art center and cellophane in a dramatic play area. You removed most of the items from the classrooms during the visit. I reviewed the child care requirements with you and encourage you to train your teachers in this requirement and remove all of these items. In each classroom each interest center had a variety of material to choose. Each group had a current activity plan posted. Information required to be posted was observed posted in the classrooms. In all classrooms I observed plants accessible to children. Please refer to the technical assistance section for more information about where to access toxic plant information. Medication was monitored. Emergency medications were observed in compliance. Medical Action Plans were completed and in compliance. One epi-pen will expire October 2024. You stated that you will notify the parents to replace this medication. Diaper creams and sunscreens were monitored. Storage of medications was observed in compliance. Several violations were cited for missing permission to administer forms. A mosquito patch requiring a physician’s permission to administer to a child under the age of three was removed in a room serving two-year-olds. Please refer to the violations and technical assistance section for detailed information. No hazardous materials were observed accessible to children. Supervision and ratio were found meeting compliance today. Staff were heard using nurturing tones as they spoke with children in care. Staff and Training worksheets as well as program records were reviewed today. You explained to me that you had not updated the worksheet for the 2024-2025 school year. You showed me the files you have pulled and I observed your you are currently working on the sheets. You printed the old staff and training worksheet for me to review. You added four (4) new staff members and marked out those no longer employed. You completed the staff and training worksheet for the new employees in order for me to monitor compliance of required items for today’s visit. I used that document to verify qualifying letters and specialized trainings. One staff member did not have a current CBC qualifying letter on file. I checked the ABCMS portal, and the status shows in progress. You contacted the Child Care Criminal Background Check Unit at (919) 814-6401 for additional information. You notified Ms. Stafford and removed her from the classroom until she receives the approved qualifying letter. The last fire inspection was conducted on March 4, 2024. The last sanitation inspection was conducted on September 4, 2024, with 5 demerits and a Superior rating. The emergency drill log was observed and found in compliance. The last fire drill was conducted September5, 2024.The last shelter in place was conducted September 13, 2024 . Daily attendance was observed and found in compliance in each room. I observed the playground safety inspections and found in compliance. The last playground inspection was dated October 1, 2024 at 9:00 am. Violation Number Comment Rule 815 Electrical cords were accessible to infants and toddlers. In Space 4 and Space 5 electrical cords were accessible to children. Cords were observed hanging within reach of children and to floor lamps in several areas in the classrrom. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 AA batteries were observed accessible to children in an unlocked drawer. .2820(b) 847 Parent's medication authorization did not include required information. Most diaper creams in the center did not have a permission to administer form on file. One mosquito patch requiring a physician's permission to administer to a child under three (3) was was observed in Space 6 serving two (2) year old children. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 5, 6 and 7 plastic bags, construction paper wrapped in plastic and latex gloves were accessible to children. In Space 5 a matchbox car was observed in dramatic play area. In Space 6 cellophane was observed in the dramatic play area. .0604(q) 1041 Prior to employment a Criminal Background Check was not completed. One staff member, C. Stafford did not have a NCDCDEE CBC completed prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member C. Stafford did not have a qualifying letter on file at the center. G.S. 110-90.2(b) & (d) & .2703(e) Compliance Statement: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 15, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Lisa Eddins-Smith, Child Care Consultant 8801 Crosstimbers Drive Charlotte. NC 28215 Lisa.Eddins-Smith@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. Technical Assistance: Reminders: Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. DCDEE Website: I encourage you to utilize the DCDEE website, https://ncchildcare.ncdhhs.gov/, on a regular basis. All the laws, rules and regulations, item number listing, sanitation requirements, and provider documents can be found on the website. Additionally, there are many resources such as DCDEE Moodle where you can complete health and safety trainings free of charge. The What’s New tab provides current information that is sent out through blast emails. Medications: We discussed reviewing the requirements found 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS with all staff. I encourage you to have all medications and sunscreens come through the office before placing in the classroom. I suggested that you have one person assigned to the task of accepting medications and monitoring permission to administer for correct parent documentation. I encourage you to develop a detailed classroom spreadsheet to track all medication in the facility. Plants in Classrooms: We discussed checking all plants in the classrooms. A Toxic Plants List can be accessed at https://eh.mecknc.gov/lodging Storage: We discussed checking and monitoring every classroom cabinet and drawer that is accessible to children for hazardous items, staples, paper clips, thumb tacks and plastic. I suggested magnetic or keyed locks be added to drawers and cabinets in order to maintain safety and compliance. Choking Hazards: We discussed checking all materials in the facility with a choking tube Staff and Training Worksheets: We discussed the importance of maintaining current worksheets in order to monitor qualification letters, expirations dates and required staff records. CBC Qualifying Letters. Please use the ABCMS (Criminal Background System) North Carolina child care administrators can now view and edit their facility’s staff roster I for continued staff compliance in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle, https://www.dcdee.moodle.nc.gov/ —a video tutorial followed by a few questions. For any additional questions please contact the Child Care Criminal Background Check Unit at (919) 814-6401 or Fax (919) 715-0987 or email at DHHS.CBC.Unit@dhhs.nc.gov. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 3/19/2024 Number Present: 73 Completed Date: 3/19/2024 Age: From 1 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor applicable child care requirements during the annual compliance visit. A checklist was used to monitor the facility. Upon my arrival, I was informed you, Judith Penson, were out due to not feeling well. You were contacted and came in. I explained that you didn't need to come in, but the visit would continue. The school did not have anyone available to assist me with the walk-through and did not have access to paperwork required to be monitored, and I was asked to wait for your arrival. You arrived within 15 minutes of being called and you accompanied me on today's walk-through. I observed in all 6 classrooms today. While in rooms serving 2 year olds I observed a lot of recycled material that had bubble wrap, plastic wrap and Styrofoam peanuts. I also observed foam peg boards in these classrooms. I observed glitter and other art material that stated not for children under 3 years of age. You removed all this from the classrooms during the visit. I reviewed the child care requirements with you and encourage you to find other material to utilize such as cardboard, magazines, durable plastic peg boards, etc. In each classroom each interest center had a variety of material to choose. Each group had a current activity plan posted. Information required to be posted was observed posted in the classrooms. Medications were monitored, your permission does not list the medication, parents are putting "sunscreen" you need to know the type of sunscreen "Target Up and Up suncreen" and you need clear instructions. Also parents are listing many medications on one permission, each medication needs it's own permission to administer. One prescribed medication permission expired in February 2024. I observed a Mr. Clean sponge on the counter and disinfectant wipes on a shelf below 5 feet, you stored these properly during the visit. All outlets were observed covered, all other cleaning supplies were observed stored properly. Medications were observed stored properly. Material and equipment were observed to be in good repair. The outdoor environment was observed and found to be clean and had a variety of material accessible for children to utilize. You have added screen curtains to all classroom doors leading to the play yard. Staff were observed moving about the outdoor environment monitoring children as they played. Supervision and ratio were found meeting compliance today. Staff were heard using nurturing tones as they spoke with children in care. I reviewed a sample of children's records and found them meeting compliance. I reviewed staff files, one staff did not complete recognizing and responding to suspicions of maltreatment within 90 days, you now have a system in place to ensure staff maintain compliance with trainings in the timeframes allowed. All other staff files were observed meeting compliance. Program records were reviewed. The last fire inspection was conducted on 3-4-24, you sent it to me after it was completed. The last sanitation inspection was conducted on 12-20-23. Information required to be posted was observed posted. The playground inspections were reviewed and found meeting compliance. The following violations were cited today: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed a Mr. Clean sponge on the counter by the sink in Space 4, I observed disinfectant wipes on a shelf below 5 feet in Space 1. .2820(b) 847 Parent's medication authorization did not include required information. Parent permission to administer diaper creams, lotions, bug repellents, and sunscreen did not list the name of the medication to administer. Some of the permissions had more than 1 medication listed to administer so the instructions were not clear. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. While in Space 4 and 5, rooms serving children under 3 I observed bubble wrap, plastic bags, glitter and other art material that stated not for children under 3 accessible to children in care. .0604(q) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In Space 4 and 5, rooms serving 2 year old's, I observed styrofoam "peanuts", sponges, and foam peg boards with teeth marks on shelves accessible to children in care. .0604(q) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child's permission to administer Benadryl for a medical condition was older than 6 months old, the parent signed the permission to administer in August 2023. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 4/17/23 did not complete the training until 2/6/2024. .1102(g) Compliance Letter: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Judith Penson, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before April 2, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Medications: I encourage you to review 10A NCAC 09 .0803 regarding all medication requirements, what is required to be listed on each permission to administer. Medical action plans are valid for 1 year, permission to administer the medication for a chronic or life threatening condition is valid for 6 months. You need to make sure you are reading all instructions to ensure it's age appropriate and the dosage the parent requests follows the manufacturer or the physicians instructions. I encourage all medications come through the administrative team to ensure you have all information required in order for the medication to be allowed to stay on premise, or have a process in place to ensure all staff know what they need to review in order to accept any medication. Material: You need to make sure all material in each classroom is age appropriate. You will need to follow the manufacturer guidelines and if it states not for children under 3 then it should not be in classrooms serving 1 and 2 year olds. I also reviewed the requirements pertaining to foam, plastics and tiny material that could cause choking. Other: CPR/FA training: On the DCDEE website, under Provider, Training and Professional Development, Health and Safety Trainings there is a document called Be a Smart Consumer of First Aid and CPR, there you can see a list of approved agencies, you can click on each agency and see what courses are accepted, which courses aren't and they provide a contact number to find a trainer in your area. If you have questions please contact me: Andrea Anderson 12233 Royal Castle Ct Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 10/30/2023 Number Present: 65 Completed Date: 10/30/2023 Age: From 1 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during the routine unannounced visit. The last annual compliance visit was conducted on 3-21-23. The 18 month compliance history, prior to today’s visit, is 96%. You, Jude Penson, Director, assisted me with the visit. Your program currently operates with a One Star License, effective 7-22-15. The NC Secretary of State website was reviewed on 10-27-23 and British Schools of America was listed as current- active. I began the visit by reviewing records, because when I arrived and we met you explained that you had taken the staff files home and did not have any staff files on premise. You had taken them home to update the staff and training worksheet. You printed a staff and training worksheet for me to review, I used that document to verify if staff had a qualifying letter and specialized trainings. One new hire, as of today, had his qualifying letter on site, all other staff’s letters were in their file at your home. I checked the criminal record portal to verify staff have a current qualifying letters, all have one but not on premise today. The last fire inspection was conducted on 2-8-23. The last sanitation inspection was conducted on 5-22-23. You have not been logging all incidents on the incident log, nor using the Incident Log on the DCDEE website. I reviewed the emergency drill log, you have not practiced a shelter in place or lockdown drill since 5-9-23. You have just changed systems and the daily attendance does not capture children’s daily arrival and departure times. Most children arrive at the same time and they leave either at noon or 3:30 each day. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in outdoor learning environments and found supervision and staff/child ratios to be in compliance. All classrooms doors to the playgrounds were observed left open. You asked how a group would get back into their classrooms, they will either need to have a key to unlock their classroom doors are walk out of the playground and into the front entrance of the building. Children were observed playing freely in the outdoor space while staff moved about the space monitoring children and engaging with children as they played. The caregivers were interacting and meeting the developmental needs for each of the children. Eight violations were observed today. One was corrected during the visit and the others must be corrected immediately. The violations are as follows: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. You have started a new electronic system and it does not capture each child’s daily arrival and departure times and it is not documented anywhere else. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. Space 5 and Space 6 did not have a current activity plan posted. GS 110-91(12); .0508(a) 617 All openings to the outer air were not protected against the entrance of flying insects. All classroom doors to the outdoor play environment were observed opened to the outside during the visit. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed outlets uncovered in Space 5 and 6, also a surge protector was observed uncovered in Space 5. 10A NCAC 09 .0604(c) 853 Incident logs were not completed and maintained as required. You have not been using the DCDEE incident log to log your incident reports, and the log you have been using does not include required information. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Upon my arrival, you informed me you didn’t have any staff files on site, you had taken them home to update the staff and training worksheets. One staff’s DCDEE qualifying letter was on site and three staff’s recognizing and responding were on site, nothing else required in a staff file was on site available for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. You took staff files home which include each staff’s current DCDEE qualifying letter. Only one staff’s current letter was on site available for review. I verified in the DCDEE database each staff had a current qualifying letter. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill documented was completed on 5-9-23. .0604(u);.0302(d)(8) Comment Section: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 11-13-23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Andrea Anderson PO Box 49335 Charlotte, NC, 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance was provided on the following: Outlets uncovered: You covered them during the visit and we discussed keeping a supply in each classroom to ensure any outlet not in use is covered during operating hours. I encourage an opening and closing classroom checklist staff use to ensure the room is ready for care. Activity Plans: Two groups did not have a current activity plan posted. We discussed having the closing staff on Friday’s post next weeks plan before leaving work, and Monday mornings the opening staff ensure it is posted. This could also be added to the opening/closing classroom checklist. Doors Propped: You asked how groups are to come back inside if they have to close their classroom doors. I suggested letting them have a key or you could add a screen door or they could walk out of the playground area to the front door to come inside to their classrooms. You are thinking about added magnetic screen or screen doors. Incident log: We discussed incident reports and logs today. I pulled up the DCDEE website and showed you both documents. I encourage you to keep extra copies in each classroom. You made copies and placed them in each classroom. I encourage you to discuss this new process with staff to ensure they understand and maintain compliance. Staff Files: I suggest you never take staff files home with you. They should remain on premise to ensure they are available for review. I encourage you to set time aside each week to allow you to concentrate on paperwork to ensure you have current information and it is added to the staff and training worksheet. Emergency Drills – The shelter-on-place or lockdown drill must be conducted at least every 3 months. You stated there is a reminder on your calendar. I encourage you to pull the log out prior to practicing the drill and then filling it out once the drill is over. Other: You updated the Legal Designee form and provided it to me today. Contact me anytime you have questions, my contact information is listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 10/30/2023 Number Present: 65 Completed Date: 10/30/2023 Age: From 1 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during the routine unannounced visit. The last annual compliance visit was conducted on 3-21-23. The 18 month compliance history, prior to today’s visit, is 96%. You, Jude Penson, Director, assisted me with the visit. Your program currently operates with a One Star License, effective 7-22-15. The NC Secretary of State website was reviewed on 10-27-23 and British Schools of America was listed as current- active. I began the visit by reviewing records, because when I arrived and we met you explained that you had taken the staff files home and did not have any staff files on premise. You had taken them home to update the staff and training worksheet. You printed a staff and training worksheet for me to review, I used that document to verify if staff had a qualifying letter and specialized trainings. One new hire, as of today, had his qualifying letter on site, all other staff’s letters were in their file at your home. I checked the criminal record portal to verify staff have a current qualifying letters, all have one but not on premise today. The last fire inspection was conducted on 2-8-23. The last sanitation inspection was conducted on 5-22-23. You have not been logging all incidents on the incident log, nor using the Incident Log on the DCDEE website. I reviewed the emergency drill log, you have not practiced a shelter in place or lockdown drill since 5-9-23. You have just changed systems and the daily attendance does not capture children’s daily arrival and departure times. Most children arrive at the same time and they leave either at noon or 3:30 each day. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in outdoor learning environments and found supervision and staff/child ratios to be in compliance. All classrooms doors to the playgrounds were observed left open. You asked how a group would get back into their classrooms, they will either need to have a key to unlock their classroom doors are walk out of the playground and into the front entrance of the building. Children were observed playing freely in the outdoor space while staff moved about the space monitoring children and engaging with children as they played. The caregivers were interacting and meeting the developmental needs for each of the children. Eight violations were observed today. One was corrected during the visit and the others must be corrected immediately. The violations are as follows: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. You have started a new electronic system and it does not capture each child’s daily arrival and departure times and it is not documented anywhere else. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. Space 5 and Space 6 did not have a current activity plan posted. GS 110-91(12); .0508(a) 617 All openings to the outer air were not protected against the entrance of flying insects. All classroom doors to the outdoor play environment were observed opened to the outside during the visit. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed outlets uncovered in Space 5 and 6, also a surge protector was observed uncovered in Space 5. 10A NCAC 09 .0604(c) 853 Incident logs were not completed and maintained as required. You have not been using the DCDEE incident log to log your incident reports, and the log you have been using does not include required information. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Upon my arrival, you informed me you didn’t have any staff files on site, you had taken them home to update the staff and training worksheets. One staff’s DCDEE qualifying letter was on site and three staff’s recognizing and responding were on site, nothing else required in a staff file was on site available for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. You took staff files home which include each staff’s current DCDEE qualifying letter. Only one staff’s current letter was on site available for review. I verified in the DCDEE database each staff had a current qualifying letter. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill documented was completed on 5-9-23. .0604(u);.0302(d)(8) Comment Section: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 11-13-23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Andrea Anderson PO Box 49335 Charlotte, NC, 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance was provided on the following: Outlets uncovered: You covered them during the visit and we discussed keeping a supply in each classroom to ensure any outlet not in use is covered during operating hours. I encourage an opening and closing classroom checklist staff use to ensure the room is ready for care. Activity Plans: Two groups did not have a current activity plan posted. We discussed having the closing staff on Friday’s post next weeks plan before leaving work, and Monday mornings the opening staff ensure it is posted. This could also be added to the opening/closing classroom checklist. Doors Propped: You asked how groups are to come back inside if they have to close their classroom doors. I suggested letting them have a key or you could add a screen door or they could walk out of the playground area to the front door to come inside to their classrooms. You are thinking about added magnetic screen or screen doors. Incident log: We discussed incident reports and logs today. I pulled up the DCDEE website and showed you both documents. I encourage you to keep extra copies in each classroom. You made copies and placed them in each classroom. I encourage you to discuss this new process with staff to ensure they understand and maintain compliance. Staff Files: I suggest you never take staff files home with you. They should remain on premise to ensure they are available for review. I encourage you to set time aside each week to allow you to concentrate on paperwork to ensure you have current information and it is added to the staff and training worksheet. Emergency Drills – The shelter-on-place or lockdown drill must be conducted at least every 3 months. You stated there is a reminder on your calendar. I encourage you to pull the log out prior to practicing the drill and then filling it out once the drill is over. Other: You updated the Legal Designee form and provided it to me today. Contact me anytime you have questions, my contact information is listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 10/30/2023 Number Present: 65 Completed Date: 10/30/2023 Age: From 1 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during the routine unannounced visit. The last annual compliance visit was conducted on 3-21-23. The 18 month compliance history, prior to today’s visit, is 96%. You, Jude Penson, Director, assisted me with the visit. Your program currently operates with a One Star License, effective 7-22-15. The NC Secretary of State website was reviewed on 10-27-23 and British Schools of America was listed as current- active. I began the visit by reviewing records, because when I arrived and we met you explained that you had taken the staff files home and did not have any staff files on premise. You had taken them home to update the staff and training worksheet. You printed a staff and training worksheet for me to review, I used that document to verify if staff had a qualifying letter and specialized trainings. One new hire, as of today, had his qualifying letter on site, all other staff’s letters were in their file at your home. I checked the criminal record portal to verify staff have a current qualifying letters, all have one but not on premise today. The last fire inspection was conducted on 2-8-23. The last sanitation inspection was conducted on 5-22-23. You have not been logging all incidents on the incident log, nor using the Incident Log on the DCDEE website. I reviewed the emergency drill log, you have not practiced a shelter in place or lockdown drill since 5-9-23. You have just changed systems and the daily attendance does not capture children’s daily arrival and departure times. Most children arrive at the same time and they leave either at noon or 3:30 each day. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in outdoor learning environments and found supervision and staff/child ratios to be in compliance. All classrooms doors to the playgrounds were observed left open. You asked how a group would get back into their classrooms, they will either need to have a key to unlock their classroom doors are walk out of the playground and into the front entrance of the building. Children were observed playing freely in the outdoor space while staff moved about the space monitoring children and engaging with children as they played. The caregivers were interacting and meeting the developmental needs for each of the children. Eight violations were observed today. One was corrected during the visit and the others must be corrected immediately. The violations are as follows: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. You have started a new electronic system and it does not capture each child’s daily arrival and departure times and it is not documented anywhere else. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. Space 5 and Space 6 did not have a current activity plan posted. GS 110-91(12); .0508(a) 617 All openings to the outer air were not protected against the entrance of flying insects. All classroom doors to the outdoor play environment were observed opened to the outside during the visit. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed outlets uncovered in Space 5 and 6, also a surge protector was observed uncovered in Space 5. 10A NCAC 09 .0604(c) 853 Incident logs were not completed and maintained as required. You have not been using the DCDEE incident log to log your incident reports, and the log you have been using does not include required information. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Upon my arrival, you informed me you didn’t have any staff files on site, you had taken them home to update the staff and training worksheets. One staff’s DCDEE qualifying letter was on site and three staff’s recognizing and responding were on site, nothing else required in a staff file was on site available for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. You took staff files home which include each staff’s current DCDEE qualifying letter. Only one staff’s current letter was on site available for review. I verified in the DCDEE database each staff had a current qualifying letter. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill documented was completed on 5-9-23. .0604(u);.0302(d)(8) Comment Section: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 11-13-23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Andrea Anderson PO Box 49335 Charlotte, NC, 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance was provided on the following: Outlets uncovered: You covered them during the visit and we discussed keeping a supply in each classroom to ensure any outlet not in use is covered during operating hours. I encourage an opening and closing classroom checklist staff use to ensure the room is ready for care. Activity Plans: Two groups did not have a current activity plan posted. We discussed having the closing staff on Friday’s post next weeks plan before leaving work, and Monday mornings the opening staff ensure it is posted. This could also be added to the opening/closing classroom checklist. Doors Propped: You asked how groups are to come back inside if they have to close their classroom doors. I suggested letting them have a key or you could add a screen door or they could walk out of the playground area to the front door to come inside to their classrooms. You are thinking about added magnetic screen or screen doors. Incident log: We discussed incident reports and logs today. I pulled up the DCDEE website and showed you both documents. I encourage you to keep extra copies in each classroom. You made copies and placed them in each classroom. I encourage you to discuss this new process with staff to ensure they understand and maintain compliance. Staff Files: I suggest you never take staff files home with you. They should remain on premise to ensure they are available for review. I encourage you to set time aside each week to allow you to concentrate on paperwork to ensure you have current information and it is added to the staff and training worksheet. Emergency Drills – The shelter-on-place or lockdown drill must be conducted at least every 3 months. You stated there is a reminder on your calendar. I encourage you to pull the log out prior to practicing the drill and then filling it out once the drill is over. Other: You updated the Legal Designee form and provided it to me today. Contact me anytime you have questions, my contact information is listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 10/30/2023 Number Present: 65 Completed Date: 10/30/2023 Age: From 1 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during the routine unannounced visit. The last annual compliance visit was conducted on 3-21-23. The 18 month compliance history, prior to today’s visit, is 96%. You, Jude Penson, Director, assisted me with the visit. Your program currently operates with a One Star License, effective 7-22-15. The NC Secretary of State website was reviewed on 10-27-23 and British Schools of America was listed as current- active. I began the visit by reviewing records, because when I arrived and we met you explained that you had taken the staff files home and did not have any staff files on premise. You had taken them home to update the staff and training worksheet. You printed a staff and training worksheet for me to review, I used that document to verify if staff had a qualifying letter and specialized trainings. One new hire, as of today, had his qualifying letter on site, all other staff’s letters were in their file at your home. I checked the criminal record portal to verify staff have a current qualifying letters, all have one but not on premise today. The last fire inspection was conducted on 2-8-23. The last sanitation inspection was conducted on 5-22-23. You have not been logging all incidents on the incident log, nor using the Incident Log on the DCDEE website. I reviewed the emergency drill log, you have not practiced a shelter in place or lockdown drill since 5-9-23. You have just changed systems and the daily attendance does not capture children’s daily arrival and departure times. Most children arrive at the same time and they leave either at noon or 3:30 each day. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in outdoor learning environments and found supervision and staff/child ratios to be in compliance. All classrooms doors to the playgrounds were observed left open. You asked how a group would get back into their classrooms, they will either need to have a key to unlock their classroom doors are walk out of the playground and into the front entrance of the building. Children were observed playing freely in the outdoor space while staff moved about the space monitoring children and engaging with children as they played. The caregivers were interacting and meeting the developmental needs for each of the children. Eight violations were observed today. One was corrected during the visit and the others must be corrected immediately. The violations are as follows: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. You have started a new electronic system and it does not capture each child’s daily arrival and departure times and it is not documented anywhere else. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. Space 5 and Space 6 did not have a current activity plan posted. GS 110-91(12); .0508(a) 617 All openings to the outer air were not protected against the entrance of flying insects. All classroom doors to the outdoor play environment were observed opened to the outside during the visit. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed outlets uncovered in Space 5 and 6, also a surge protector was observed uncovered in Space 5. 10A NCAC 09 .0604(c) 853 Incident logs were not completed and maintained as required. You have not been using the DCDEE incident log to log your incident reports, and the log you have been using does not include required information. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Upon my arrival, you informed me you didn’t have any staff files on site, you had taken them home to update the staff and training worksheets. One staff’s DCDEE qualifying letter was on site and three staff’s recognizing and responding were on site, nothing else required in a staff file was on site available for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. You took staff files home which include each staff’s current DCDEE qualifying letter. Only one staff’s current letter was on site available for review. I verified in the DCDEE database each staff had a current qualifying letter. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill documented was completed on 5-9-23. .0604(u);.0302(d)(8) Comment Section: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 11-13-23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Andrea Anderson PO Box 49335 Charlotte, NC, 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance was provided on the following: Outlets uncovered: You covered them during the visit and we discussed keeping a supply in each classroom to ensure any outlet not in use is covered during operating hours. I encourage an opening and closing classroom checklist staff use to ensure the room is ready for care. Activity Plans: Two groups did not have a current activity plan posted. We discussed having the closing staff on Friday’s post next weeks plan before leaving work, and Monday mornings the opening staff ensure it is posted. This could also be added to the opening/closing classroom checklist. Doors Propped: You asked how groups are to come back inside if they have to close their classroom doors. I suggested letting them have a key or you could add a screen door or they could walk out of the playground area to the front door to come inside to their classrooms. You are thinking about added magnetic screen or screen doors. Incident log: We discussed incident reports and logs today. I pulled up the DCDEE website and showed you both documents. I encourage you to keep extra copies in each classroom. You made copies and placed them in each classroom. I encourage you to discuss this new process with staff to ensure they understand and maintain compliance. Staff Files: I suggest you never take staff files home with you. They should remain on premise to ensure they are available for review. I encourage you to set time aside each week to allow you to concentrate on paperwork to ensure you have current information and it is added to the staff and training worksheet. Emergency Drills – The shelter-on-place or lockdown drill must be conducted at least every 3 months. You stated there is a reminder on your calendar. I encourage you to pull the log out prior to practicing the drill and then filling it out once the drill is over. Other: You updated the Legal Designee form and provided it to me today. Contact me anytime you have questions, my contact information is listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 10/30/2023 Number Present: 65 Completed Date: 10/30/2023 Age: From 1 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during the routine unannounced visit. The last annual compliance visit was conducted on 3-21-23. The 18 month compliance history, prior to today’s visit, is 96%. You, Jude Penson, Director, assisted me with the visit. Your program currently operates with a One Star License, effective 7-22-15. The NC Secretary of State website was reviewed on 10-27-23 and British Schools of America was listed as current- active. I began the visit by reviewing records, because when I arrived and we met you explained that you had taken the staff files home and did not have any staff files on premise. You had taken them home to update the staff and training worksheet. You printed a staff and training worksheet for me to review, I used that document to verify if staff had a qualifying letter and specialized trainings. One new hire, as of today, had his qualifying letter on site, all other staff’s letters were in their file at your home. I checked the criminal record portal to verify staff have a current qualifying letters, all have one but not on premise today. The last fire inspection was conducted on 2-8-23. The last sanitation inspection was conducted on 5-22-23. You have not been logging all incidents on the incident log, nor using the Incident Log on the DCDEE website. I reviewed the emergency drill log, you have not practiced a shelter in place or lockdown drill since 5-9-23. You have just changed systems and the daily attendance does not capture children’s daily arrival and departure times. Most children arrive at the same time and they leave either at noon or 3:30 each day. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in outdoor learning environments and found supervision and staff/child ratios to be in compliance. All classrooms doors to the playgrounds were observed left open. You asked how a group would get back into their classrooms, they will either need to have a key to unlock their classroom doors are walk out of the playground and into the front entrance of the building. Children were observed playing freely in the outdoor space while staff moved about the space monitoring children and engaging with children as they played. The caregivers were interacting and meeting the developmental needs for each of the children. Eight violations were observed today. One was corrected during the visit and the others must be corrected immediately. The violations are as follows: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. You have started a new electronic system and it does not capture each child’s daily arrival and departure times and it is not documented anywhere else. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. Space 5 and Space 6 did not have a current activity plan posted. GS 110-91(12); .0508(a) 617 All openings to the outer air were not protected against the entrance of flying insects. All classroom doors to the outdoor play environment were observed opened to the outside during the visit. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed outlets uncovered in Space 5 and 6, also a surge protector was observed uncovered in Space 5. 10A NCAC 09 .0604(c) 853 Incident logs were not completed and maintained as required. You have not been using the DCDEE incident log to log your incident reports, and the log you have been using does not include required information. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Upon my arrival, you informed me you didn’t have any staff files on site, you had taken them home to update the staff and training worksheets. One staff’s DCDEE qualifying letter was on site and three staff’s recognizing and responding were on site, nothing else required in a staff file was on site available for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. You took staff files home which include each staff’s current DCDEE qualifying letter. Only one staff’s current letter was on site available for review. I verified in the DCDEE database each staff had a current qualifying letter. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill documented was completed on 5-9-23. .0604(u);.0302(d)(8) Comment Section: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 11-13-23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Andrea Anderson PO Box 49335 Charlotte, NC, 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance was provided on the following: Outlets uncovered: You covered them during the visit and we discussed keeping a supply in each classroom to ensure any outlet not in use is covered during operating hours. I encourage an opening and closing classroom checklist staff use to ensure the room is ready for care. Activity Plans: Two groups did not have a current activity plan posted. We discussed having the closing staff on Friday’s post next weeks plan before leaving work, and Monday mornings the opening staff ensure it is posted. This could also be added to the opening/closing classroom checklist. Doors Propped: You asked how groups are to come back inside if they have to close their classroom doors. I suggested letting them have a key or you could add a screen door or they could walk out of the playground area to the front door to come inside to their classrooms. You are thinking about added magnetic screen or screen doors. Incident log: We discussed incident reports and logs today. I pulled up the DCDEE website and showed you both documents. I encourage you to keep extra copies in each classroom. You made copies and placed them in each classroom. I encourage you to discuss this new process with staff to ensure they understand and maintain compliance. Staff Files: I suggest you never take staff files home with you. They should remain on premise to ensure they are available for review. I encourage you to set time aside each week to allow you to concentrate on paperwork to ensure you have current information and it is added to the staff and training worksheet. Emergency Drills – The shelter-on-place or lockdown drill must be conducted at least every 3 months. You stated there is a reminder on your calendar. I encourage you to pull the log out prior to practicing the drill and then filling it out once the drill is over. Other: You updated the Legal Designee form and provided it to me today. Contact me anytime you have questions, my contact information is listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRITISH AMERICAN SCHOOL OF CHARLOTTE Facility ID: 60002404 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 10/30/2023 Number Present: 65 Completed Date: 10/30/2023 Age: From 1 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during the routine unannounced visit. The last annual compliance visit was conducted on 3-21-23. The 18 month compliance history, prior to today’s visit, is 96%. You, Jude Penson, Director, assisted me with the visit. Your program currently operates with a One Star License, effective 7-22-15. The NC Secretary of State website was reviewed on 10-27-23 and British Schools of America was listed as current- active. I began the visit by reviewing records, because when I arrived and we met you explained that you had taken the staff files home and did not have any staff files on premise. You had taken them home to update the staff and training worksheet. You printed a staff and training worksheet for me to review, I used that document to verify if staff had a qualifying letter and specialized trainings. One new hire, as of today, had his qualifying letter on site, all other staff’s letters were in their file at your home. I checked the criminal record portal to verify staff have a current qualifying letters, all have one but not on premise today. The last fire inspection was conducted on 2-8-23. The last sanitation inspection was conducted on 5-22-23. You have not been logging all incidents on the incident log, nor using the Incident Log on the DCDEE website. I reviewed the emergency drill log, you have not practiced a shelter in place or lockdown drill since 5-9-23. You have just changed systems and the daily attendance does not capture children’s daily arrival and departure times. Most children arrive at the same time and they leave either at noon or 3:30 each day. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in outdoor learning environments and found supervision and staff/child ratios to be in compliance. All classrooms doors to the playgrounds were observed left open. You asked how a group would get back into their classrooms, they will either need to have a key to unlock their classroom doors are walk out of the playground and into the front entrance of the building. Children were observed playing freely in the outdoor space while staff moved about the space monitoring children and engaging with children as they played. The caregivers were interacting and meeting the developmental needs for each of the children. Eight violations were observed today. One was corrected during the visit and the others must be corrected immediately. The violations are as follows: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. You have started a new electronic system and it does not capture each child’s daily arrival and departure times and it is not documented anywhere else. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. Space 5 and Space 6 did not have a current activity plan posted. GS 110-91(12); .0508(a) 617 All openings to the outer air were not protected against the entrance of flying insects. All classroom doors to the outdoor play environment were observed opened to the outside during the visit. 15A NCAC 18A .2831(c) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed outlets uncovered in Space 5 and 6, also a surge protector was observed uncovered in Space 5. 10A NCAC 09 .0604(c) 853 Incident logs were not completed and maintained as required. You have not been using the DCDEE incident log to log your incident reports, and the log you have been using does not include required information. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Upon my arrival, you informed me you didn’t have any staff files on site, you had taken them home to update the staff and training worksheets. One staff’s DCDEE qualifying letter was on site and three staff’s recognizing and responding were on site, nothing else required in a staff file was on site available for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. You took staff files home which include each staff’s current DCDEE qualifying letter. Only one staff’s current letter was on site available for review. I verified in the DCDEE database each staff had a current qualifying letter. G.S. 110-90.2(b) & (d) & .2703(e) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill documented was completed on 5-9-23. .0604(u);.0302(d)(8) Comment Section: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 11-13-23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Andrea Anderson PO Box 49335 Charlotte, NC, 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance was provided on the following: Outlets uncovered: You covered them during the visit and we discussed keeping a supply in each classroom to ensure any outlet not in use is covered during operating hours. I encourage an opening and closing classroom checklist staff use to ensure the room is ready for care. Activity Plans: Two groups did not have a current activity plan posted. We discussed having the closing staff on Friday’s post next weeks plan before leaving work, and Monday mornings the opening staff ensure it is posted. This could also be added to the opening/closing classroom checklist. Doors Propped: You asked how groups are to come back inside if they have to close their classroom doors. I suggested letting them have a key or you could add a screen door or they could walk out of the playground area to the front door to come inside to their classrooms. You are thinking about added magnetic screen or screen doors. Incident log: We discussed incident reports and logs today. I pulled up the DCDEE website and showed you both documents. I encourage you to keep extra copies in each classroom. You made copies and placed them in each classroom. I encourage you to discuss this new process with staff to ensure they understand and maintain compliance. Staff Files: I suggest you never take staff files home with you. They should remain on premise to ensure they are available for review. I encourage you to set time aside each week to allow you to concentrate on paperwork to ensure you have current information and it is added to the staff and training worksheet. Emergency Drills – The shelter-on-place or lockdown drill must be conducted at least every 3 months. You stated there is a reminder on your calendar. I encourage you to pull the log out prior to practicing the drill and then filling it out once the drill is over. Other: You updated the Legal Designee form and provided it to me today. Contact me anytime you have questions, my contact information is listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times