Bright Future Learning Center

10A NCAC 09 .0604 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/20/2026 Number Present: 59 Completed Date: 5/20/2026 Age: From 4 To 5 Total Minutes: 120 Time In: 10:50 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with child care requirements. The facility operated with a four-star license, issued June 15, 2022. Today's visit I was accompanied by Ebony Duncan, Licensing Supervisor. Upon arrival I observed balloons and a food truck. I was greeted outside by the old administrator who made me aware that her last day was Friday and she stated today was the awards ceremony for the Meck-Prek children. I walked inside of the facility and waved at the administrative assistant. Ms. K., interim administrator walked into the hallway and we greeted each other and I stated the purpose of my visit. All administrators listed on the emergency plan was present. I was assisted in the monitoring visit by both Ms. K. Mrs. Dukes, the owner, was also present during the visit. Children were observed actively engaged in center play, a parent activity making a scrapbook, circle time, awards ceremony, and mealtime, Outdoor gross motor play was not observed during this visit. Lunch consisted of baked beans, turkey and cheese sandwich with a bun, pineapple. Departure was also observed. The food truck that was on site was for parents to be able to eat lunch with their children. Prior to this visit, Mrs. Dukes contacted me that she will be closing and selling the facility in June when the Meck PreK program ends their school year. When you decide to close the facility, please send me an email stating the date you would like the facility to terminate. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure. Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the older preschool playground, (the front facing the street), has an opening larger than four inches along one panel. .0605(g) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The older preschool playground has several cups, and other forms of litter scattered over the playground. 15A NCAC 18A .2832(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space four has uncovered outlets in the block center and in the computer center. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. in space four there was a bag of Miracle Grow potting soil on the floor near the computer area. .2820(b) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit.The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by June 3, 2026. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions or need further assistance, please contact me or Mrs. Ebony Duncan, supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/20/2026 Number Present: 59 Completed Date: 5/20/2026 Age: From 4 To 5 Total Minutes: 120 Time In: 10:50 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with child care requirements. The facility operated with a four-star license, issued June 15, 2022. Today's visit I was accompanied by Ebony Duncan, Licensing Supervisor. Upon arrival I observed balloons and a food truck. I was greeted outside by the old administrator who made me aware that her last day was Friday and she stated today was the awards ceremony for the Meck-Prek children. I walked inside of the facility and waved at the administrative assistant. Ms. K., interim administrator walked into the hallway and we greeted each other and I stated the purpose of my visit. All administrators listed on the emergency plan was present. I was assisted in the monitoring visit by both Ms. K. Mrs. Dukes, the owner, was also present during the visit. Children were observed actively engaged in center play, a parent activity making a scrapbook, circle time, awards ceremony, and mealtime, Outdoor gross motor play was not observed during this visit. Lunch consisted of baked beans, turkey and cheese sandwich with a bun, pineapple. Departure was also observed. The food truck that was on site was for parents to be able to eat lunch with their children. Prior to this visit, Mrs. Dukes contacted me that she will be closing and selling the facility in June when the Meck PreK program ends their school year. When you decide to close the facility, please send me an email stating the date you would like the facility to terminate. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure. Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the older preschool playground, (the front facing the street), has an opening larger than four inches along one panel. .0605(g) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The older preschool playground has several cups, and other forms of litter scattered over the playground. 15A NCAC 18A .2832(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space four has uncovered outlets in the block center and in the computer center. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. in space four there was a bag of Miracle Grow potting soil on the floor near the computer area. .2820(b) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit.The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by June 3, 2026. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions or need further assistance, please contact me or Mrs. Ebony Duncan, supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 12/11/2025 Number Present: 82 Completed Date: 12/11/2025 Age: From 2 To 5 Total Minutes: 420 Time In: 09:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. I entered the building and was greeted by Ms. Muldrow, who is one of the program coordinator. I stated the purpose of my visiting visit and proceeded with the monitoring visit assisted by the Program Coordinator and Ms. McKinley. This facility currently operates with a five-star rated license effective July 12, 2019, and the center is current and active with NC Secretary of State website. Later, during the visit Mrs. Dukes, owner was on the premises. Children were observed playing in learning centers, engaged in circle time activities of reading. Outdoor gross motor play and transitioning to and from the bus. Children were served tuna salad or macaroni and cheese, spinach, crackers, pears, and milk for lunch. During naptime teachers were observed monitoring children’s sleep and comforting them to help them relax. The outdoor area has several riding toys, climbing structures and a variety of other portable materials to enhance children’s play. INSPECTIONS: The last sanitation inspection was conducted 10/9/25 The last fire inspection was conducted 12/12/2025. The last documented fire drill was conducted 11/14/25. The last documented shelter-in-place or lockdown drill was conducted 12/07/25 The last documented playground inspection was conducted 12/30/25. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well as transportation. During this visit we discussed Health and Safety Trainings, Pro Solution trainings vs. Moodle trainings. I assisted staff with navigating the DCDEE website and password reset. Reminder, the majority of your staff need to start retaking the Health and Safety Trainings on Moodle, the required trainings are no longer on Pro Solutions. We also discussed the medical action plans, medication and allergy requirements. Violation Number Comment Rule 444 A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents. Classrooms that were on a field trip did not have have this posting. .1005(b)(5) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. There was no activity or outdoor gross motor on the activity plan. However, staff did take children outside. .0508(g)(3) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. A big wheel seat was broken and off and several handles were missing from the tricycles. .0601(d) 1301 Center did not maintain a record of daily attendance. The three year old classroom and one Meck Prek did not have the attendance completed for today. GS 110-91(9) 1898 Staff did not complete the health and safety training within one year of employment. Staff did not complete the required trainings in Moodle. Staff used old pro solution for trainings. .1102(a) Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance: Mulch: fluff the mulch and rake to replace the mulch in front of the slide periodically to help keep the required depth around the sliding board. Screentime: Use a cumulative log and not just the white erase board for screentime use. Three Pathways to earn a 2-5 Star Rated License: Pathway #1 – Program Assessment using the Environment Rating Scales (ITERS-3, ECERS-3, FCCERS-3 and SACERS-U) Pathway #2 – Classroom & Instructional Quality focusing on curriculum and child assessment for demonstration of quality practices Pathway #3 – Accreditation & Head Start which allows a direct licensure pathway for accredited and Head Start facilities. List of agencies accepted by DCDEE for Pathway three. Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry 0 AMS - https://amshq.org/Families/AMS-Member-Schools *Contact CCRI for assistance with preparing for the environmental ratings. Access the resources for your upcoming assessment at www.ncrlap.org. On the first page there is a section that allows you to Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 12/11/2025 Number Present: 82 Completed Date: 12/11/2025 Age: From 2 To 5 Total Minutes: 420 Time In: 09:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. I entered the building and was greeted by Ms. Muldrow, who is one of the program coordinator. I stated the purpose of my visiting visit and proceeded with the monitoring visit assisted by the Program Coordinator and Ms. McKinley. This facility currently operates with a five-star rated license effective July 12, 2019, and the center is current and active with NC Secretary of State website. Later, during the visit Mrs. Dukes, owner was on the premises. Children were observed playing in learning centers, engaged in circle time activities of reading. Outdoor gross motor play and transitioning to and from the bus. Children were served tuna salad or macaroni and cheese, spinach, crackers, pears, and milk for lunch. During naptime teachers were observed monitoring children’s sleep and comforting them to help them relax. The outdoor area has several riding toys, climbing structures and a variety of other portable materials to enhance children’s play. INSPECTIONS: The last sanitation inspection was conducted 10/9/25 The last fire inspection was conducted 12/12/2025. The last documented fire drill was conducted 11/14/25. The last documented shelter-in-place or lockdown drill was conducted 12/07/25 The last documented playground inspection was conducted 12/30/25. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well as transportation. During this visit we discussed Health and Safety Trainings, Pro Solution trainings vs. Moodle trainings. I assisted staff with navigating the DCDEE website and password reset. Reminder, the majority of your staff need to start retaking the Health and Safety Trainings on Moodle, the required trainings are no longer on Pro Solutions. We also discussed the medical action plans, medication and allergy requirements. Violation Number Comment Rule 444 A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents. Classrooms that were on a field trip did not have have this posting. .1005(b)(5) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. There was no activity or outdoor gross motor on the activity plan. However, staff did take children outside. .0508(g)(3) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. A big wheel seat was broken and off and several handles were missing from the tricycles. .0601(d) 1301 Center did not maintain a record of daily attendance. The three year old classroom and one Meck Prek did not have the attendance completed for today. GS 110-91(9) 1898 Staff did not complete the health and safety training within one year of employment. Staff did not complete the required trainings in Moodle. Staff used old pro solution for trainings. .1102(a) Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance: Mulch: fluff the mulch and rake to replace the mulch in front of the slide periodically to help keep the required depth around the sliding board. Screentime: Use a cumulative log and not just the white erase board for screentime use. Three Pathways to earn a 2-5 Star Rated License: Pathway #1 – Program Assessment using the Environment Rating Scales (ITERS-3, ECERS-3, FCCERS-3 and SACERS-U) Pathway #2 – Classroom & Instructional Quality focusing on curriculum and child assessment for demonstration of quality practices Pathway #3 – Accreditation & Head Start which allows a direct licensure pathway for accredited and Head Start facilities. List of agencies accepted by DCDEE for Pathway three. Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry 0 AMS - https://amshq.org/Families/AMS-Member-Schools *Contact CCRI for assistance with preparing for the environmental ratings. Access the resources for your upcoming assessment at www.ncrlap.org. On the first page there is a section that allows you to Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 6/23/2025 Number Present: 35 Completed Date: 6/23/2025 Age: From 2 To 4 Total Minutes: 105 Time In: 11:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today's announced visit was to finalize the facility Rated License reassessment after a special provisional. An unannounced annual compliance visit was conducted on December 13, 2023 to monitor for compliance. This facility currently operates with a five-star rated license effective July 12, 2019. I was greeted by Ms. K and she assisted me with the visit. Children were observed napping and some were quietly playing on their mats. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted. Rated License Summary: Program Standards The facility received their environmental rating scale In May 1, 2023 and received an overall score of 5.13 on Environment Rating Scale. The facility will receive seven points in program standards. Education The Administrator and most of the teacher’s information are all in WORKS. The facility will potentially receive seven points in education due to the fifty percent requirement once all staff are fully evaluated. It was stated that all staff should be in WORKS. Quality Option: The facility has earned a quality point by enhanced policies that were approved by the previous Child Care Consultant. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space three and space four activity plans was posted from last week, June 18, 2025. GS 110-91(12); .0508(a) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In space three there were several (three minimal) floor tiles that were coming up and torn. 15A NCAC 18A .2824(a)&(b) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Several cots measured 13-16 inches apart from each other in the block area. 15A NCAC 18A .2821(e) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Younger, front playground had several pieces of trash, miniature hand lotion container scattered around the play space. 15A NCAC 18A .2832(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several tricycles were missing handles and pedals. 10A NCAC 09 .0604(p) 1301 Center did not maintain a record of daily attendance. Space three and four were combined today and only space three had their attendance completed. GS 110-91(9) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is significantly low under three inches. This is a repeated violation at least once a fiscal year. .0605(k)(1-4) Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to follow all the applicable laws and rules. REQUIRED RESPONSE: (for any violations not corrected while I was onsite) You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by July 7, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE: You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 6/23/2025 Number Present: 35 Completed Date: 6/23/2025 Age: From 2 To 4 Total Minutes: 105 Time In: 11:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today's announced visit was to finalize the facility Rated License reassessment after a special provisional. An unannounced annual compliance visit was conducted on December 13, 2023 to monitor for compliance. This facility currently operates with a five-star rated license effective July 12, 2019. I was greeted by Ms. K and she assisted me with the visit. Children were observed napping and some were quietly playing on their mats. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted. Rated License Summary: Program Standards The facility received their environmental rating scale In May 1, 2023 and received an overall score of 5.13 on Environment Rating Scale. The facility will receive seven points in program standards. Education The Administrator and most of the teacher’s information are all in WORKS. The facility will potentially receive seven points in education due to the fifty percent requirement once all staff are fully evaluated. It was stated that all staff should be in WORKS. Quality Option: The facility has earned a quality point by enhanced policies that were approved by the previous Child Care Consultant. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space three and space four activity plans was posted from last week, June 18, 2025. GS 110-91(12); .0508(a) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In space three there were several (three minimal) floor tiles that were coming up and torn. 15A NCAC 18A .2824(a)&(b) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Several cots measured 13-16 inches apart from each other in the block area. 15A NCAC 18A .2821(e) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Younger, front playground had several pieces of trash, miniature hand lotion container scattered around the play space. 15A NCAC 18A .2832(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several tricycles were missing handles and pedals. 10A NCAC 09 .0604(p) 1301 Center did not maintain a record of daily attendance. Space three and four were combined today and only space three had their attendance completed. GS 110-91(9) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is significantly low under three inches. This is a repeated violation at least once a fiscal year. .0605(k)(1-4) Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to follow all the applicable laws and rules. REQUIRED RESPONSE: (for any violations not corrected while I was onsite) You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by July 7, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE: You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 6/23/2025 Number Present: 35 Completed Date: 6/23/2025 Age: From 2 To 4 Total Minutes: 105 Time In: 11:45 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today's announced visit was to finalize the facility Rated License reassessment after a special provisional. An unannounced annual compliance visit was conducted on December 13, 2023 to monitor for compliance. This facility currently operates with a five-star rated license effective July 12, 2019. I was greeted by Ms. K and she assisted me with the visit. Children were observed napping and some were quietly playing on their mats. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted. Rated License Summary: Program Standards The facility received their environmental rating scale In May 1, 2023 and received an overall score of 5.13 on Environment Rating Scale. The facility will receive seven points in program standards. Education The Administrator and most of the teacher’s information are all in WORKS. The facility will potentially receive seven points in education due to the fifty percent requirement once all staff are fully evaluated. It was stated that all staff should be in WORKS. Quality Option: The facility has earned a quality point by enhanced policies that were approved by the previous Child Care Consultant. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space three and space four activity plans was posted from last week, June 18, 2025. GS 110-91(12); .0508(a) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In space three there were several (three minimal) floor tiles that were coming up and torn. 15A NCAC 18A .2824(a)&(b) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Several cots measured 13-16 inches apart from each other in the block area. 15A NCAC 18A .2821(e) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Younger, front playground had several pieces of trash, miniature hand lotion container scattered around the play space. 15A NCAC 18A .2832(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Several tricycles were missing handles and pedals. 10A NCAC 09 .0604(p) 1301 Center did not maintain a record of daily attendance. Space three and four were combined today and only space three had their attendance completed. GS 110-91(9) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is significantly low under three inches. This is a repeated violation at least once a fiscal year. .0605(k)(1-4) Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to follow all the applicable laws and rules. REQUIRED RESPONSE: (for any violations not corrected while I was onsite) You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by July 7, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE: You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 83 Completed Date: 12/12/2024 Age: From 2 To 5 Total Minutes: 320 Time In: 09:00 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. I entered the building and was greeted by Ms. Carson, administrators, I stated the purpose of my visit. Ms. Carson assisted me with the monitoring visit. This facility currently operates with a five-star rated license effective July 12, 2019, and the center is current and active with NC Secretary of State website. Later, during the visit Mrs. Dukes, owner was on the premises. Children were observed playing in learning centers, engaged in circle time activities of reading. Outdoor gross motor play and transitioning to and from the bus. Children were served macaroni pasta and cheese, green beans, pineapples, bread, and milk for lunch. During naptime teachers were observed monitoring children’s sleep and comforting them to help them relax. The outdoor area has several riding toys, climbing structures and a variety of other portable materials to enhance children’s play. All teachers were observed actively engaged with children. In the Mecklenburg preK classroom they were discussing clothing. Dramatic play was changed to reflect the clothing study and one class created a thrift store. INSPECTIONS: The last sanitation inspection was conducted 09/17/24. The last fire inspection was conducted 1/1/24. The last documented fire drill was conducted 11/25/24. The last documented shelter-in-place or lockdown drill was conducted 09/13/24. The last documented playground inspection was conducted 10/29/24. The last documented compliance was 88%. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well as transportation. Rated License Summary: Last year several staff did not have their information in WORKS, they are now present in the system. Program Standards The Rated License Assessment was conducted on conducted on 4/20/2023 is 5.14 points, and on 4/18/2023 is 5.11 points. The facility received a 5.13, which will give them seven (7) points in program standards. Education All teachers and administrators reviewed while onsite. The facility will receive seven (7) points in Education. Quality Option: The facility has earned a quality point by having enhanced policies that were approved by a pervious Child Care Consultant. The facility will remain a five (5) star facility. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. on the playground there were several broken items, scooter, shopping cart, and a chair. .0601(d) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The preschool playground had a deep pile of leaves along the fence area. 15A NCAC 18A .2832(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. in space 6(twos), there were two uncovered wall outlets near the sink. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a unlocked closet in space 2 meck pre, there was a aerosol can of sanitizer spray. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. last documented inspection was on 10/29/24. .0605(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . The staff health and safety training was not on file for review. 10A NCAC 09 .1106(a) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by December 26, 2023 The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance: Shaken Baby Syndrome: You are currently having staff review this policy yearly. This is not a requirement of DCDEE. Please use the original date of review on the staff and training worksheet. The date prior to employment is required. SAVE THE DATE Get ready for the 3s (ECERS-3, ITERS-3) WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. For information on the Environmental Rating Scales go to WWW.NCRLAP.org You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1106 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 83 Completed Date: 12/12/2024 Age: From 2 To 5 Total Minutes: 320 Time In: 09:00 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. I entered the building and was greeted by Ms. Carson, administrators, I stated the purpose of my visit. Ms. Carson assisted me with the monitoring visit. This facility currently operates with a five-star rated license effective July 12, 2019, and the center is current and active with NC Secretary of State website. Later, during the visit Mrs. Dukes, owner was on the premises. Children were observed playing in learning centers, engaged in circle time activities of reading. Outdoor gross motor play and transitioning to and from the bus. Children were served macaroni pasta and cheese, green beans, pineapples, bread, and milk for lunch. During naptime teachers were observed monitoring children’s sleep and comforting them to help them relax. The outdoor area has several riding toys, climbing structures and a variety of other portable materials to enhance children’s play. All teachers were observed actively engaged with children. In the Mecklenburg preK classroom they were discussing clothing. Dramatic play was changed to reflect the clothing study and one class created a thrift store. INSPECTIONS: The last sanitation inspection was conducted 09/17/24. The last fire inspection was conducted 1/1/24. The last documented fire drill was conducted 11/25/24. The last documented shelter-in-place or lockdown drill was conducted 09/13/24. The last documented playground inspection was conducted 10/29/24. The last documented compliance was 88%. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well as transportation. Rated License Summary: Last year several staff did not have their information in WORKS, they are now present in the system. Program Standards The Rated License Assessment was conducted on conducted on 4/20/2023 is 5.14 points, and on 4/18/2023 is 5.11 points. The facility received a 5.13, which will give them seven (7) points in program standards. Education All teachers and administrators reviewed while onsite. The facility will receive seven (7) points in Education. Quality Option: The facility has earned a quality point by having enhanced policies that were approved by a pervious Child Care Consultant. The facility will remain a five (5) star facility. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. on the playground there were several broken items, scooter, shopping cart, and a chair. .0601(d) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The preschool playground had a deep pile of leaves along the fence area. 15A NCAC 18A .2832(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. in space 6(twos), there were two uncovered wall outlets near the sink. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a unlocked closet in space 2 meck pre, there was a aerosol can of sanitizer spray. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. last documented inspection was on 10/29/24. .0605(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . The staff health and safety training was not on file for review. 10A NCAC 09 .1106(a) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by December 26, 2023 The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance: Shaken Baby Syndrome: You are currently having staff review this policy yearly. This is not a requirement of DCDEE. Please use the original date of review on the staff and training worksheet. The date prior to employment is required. SAVE THE DATE Get ready for the 3s (ECERS-3, ITERS-3) WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. For information on the Environmental Rating Scales go to WWW.NCRLAP.org You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 12/12/2024 Number Present: 83 Completed Date: 12/12/2024 Age: From 2 To 5 Total Minutes: 320 Time In: 09:00 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. I entered the building and was greeted by Ms. Carson, administrators, I stated the purpose of my visit. Ms. Carson assisted me with the monitoring visit. This facility currently operates with a five-star rated license effective July 12, 2019, and the center is current and active with NC Secretary of State website. Later, during the visit Mrs. Dukes, owner was on the premises. Children were observed playing in learning centers, engaged in circle time activities of reading. Outdoor gross motor play and transitioning to and from the bus. Children were served macaroni pasta and cheese, green beans, pineapples, bread, and milk for lunch. During naptime teachers were observed monitoring children’s sleep and comforting them to help them relax. The outdoor area has several riding toys, climbing structures and a variety of other portable materials to enhance children’s play. All teachers were observed actively engaged with children. In the Mecklenburg preK classroom they were discussing clothing. Dramatic play was changed to reflect the clothing study and one class created a thrift store. INSPECTIONS: The last sanitation inspection was conducted 09/17/24. The last fire inspection was conducted 1/1/24. The last documented fire drill was conducted 11/25/24. The last documented shelter-in-place or lockdown drill was conducted 09/13/24. The last documented playground inspection was conducted 10/29/24. The last documented compliance was 88%. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well as transportation. Rated License Summary: Last year several staff did not have their information in WORKS, they are now present in the system. Program Standards The Rated License Assessment was conducted on conducted on 4/20/2023 is 5.14 points, and on 4/18/2023 is 5.11 points. The facility received a 5.13, which will give them seven (7) points in program standards. Education All teachers and administrators reviewed while onsite. The facility will receive seven (7) points in Education. Quality Option: The facility has earned a quality point by having enhanced policies that were approved by a pervious Child Care Consultant. The facility will remain a five (5) star facility. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. on the playground there were several broken items, scooter, shopping cart, and a chair. .0601(d) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The preschool playground had a deep pile of leaves along the fence area. 15A NCAC 18A .2832(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. in space 6(twos), there were two uncovered wall outlets near the sink. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a unlocked closet in space 2 meck pre, there was a aerosol can of sanitizer spray. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. last documented inspection was on 10/29/24. .0605(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . The staff health and safety training was not on file for review. 10A NCAC 09 .1106(a) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by December 26, 2023 The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance: Shaken Baby Syndrome: You are currently having staff review this policy yearly. This is not a requirement of DCDEE. Please use the original date of review on the staff and training worksheet. The date prior to employment is required. SAVE THE DATE Get ready for the 3s (ECERS-3, ITERS-3) WHO: All Mecklenburg County Owners and Administrators WHAT: Training with Megan Porter from the NCRLAP The Environment Rating Scales (ERS) Third editions- ECERS-3, ITERS-3 WHEN: January 14, 2025, 1:00 pm-3:00 pm WHERE: Child Care Resources Inc. 200-B Regency Executive Park Dr. STE 240 Charlotte, NC 28217 WHY: Exciting news! New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, and ITERS-3—also known as the "3s"—will be used for DCDEE assessments. We want you to have all you need to prepare for them. These third editions come with a spiral binding at the top, replacing the current revised editions. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. For information on the Environmental Rating Scales go to WWW.NCRLAP.org You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: 0424-042L Visit Date: 4/17/2024 Number Present: 37 Completed Date: 4/17/2024 Age: From 0 To 5 Total Minutes: 45 Time In: 02:45 AM Time Out: 03:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a reported complaint, case #0424-042L regarding violations of childcare requirements. Upon arrival I was greeted by the administrator, Ms Cason who contacted Mrs. Dukes, the owner. I discussed the purpose of my visit and a very brief description of the nature of the allegation. The Administrators was given an opportunity to respond to the concerns. During the visit the children in observed playing in activity centers, and others were actively engaged in outdoor gross motor play. . The following items were monitored and found in compliance during this visit: Capacity, Supervision, use of licensed space, space capacity, license restriction was monitored. The license and emergency care plan were posted. Complaint Visit: Allegation section The report alleges there are concerns that a child was taken off the premises without written permission from the parent and without informing the parent that this was going to occur. Interview: Administrator stated that on April 4, 2024, during the public school’s spring break the teacher walked the class to the neighborhood park. Finding: Allegation regarding concerns that there is a concern there are concerns that a child was taken off the premises without written permission from the parent and without informing the parent that this was going to occur. I requested to review the child’s file and the parent checked that they were not willing to allow the child to go off premise or to be photographs or video. Based on interviews and findings this allegation is deemed substantiated. Violation Number Comment Rule 825 Before staff members walked children off premises for play or outings, the center did not obtain written permission from the parent of each child. Parent completed the permission slip, but did not give permission for the child to leave the facility. .1005(b)(3) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. The permission to go off premise was completed on 3-3-2023, there was not updated slip for the child. .1005(b)(4) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below or email by May 1, 2024 The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child Care consultants can make unannounced visits. It is the provider’s responsibility to follow all the applicable laws and rules. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 12/13/2023 Number Present: 95 Completed Date: 12/13/2023 Age: From 1 To 5 Total Minutes: 300 Time In: 10:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. I entered the building and was greeted by Ms. Harrison, who is one of the administrators, stating the purpose of my visit. Ms. Carson, who is another onsite administrator, assisted me with the monitoring visit. This facility currently operates with a five-star rated license effective July 12, 2019, and the center is current and active with NC Secretary of State website. Later, during the visit Mrs. Dukes, owner was on the premises. Children were observed playing in learning centers, engaged in circle time activities of reading. Outdoor gross motor play and transitioning to and from the bus. Children were served tuna salad or macaroni and cheese, spinach, crackers, pears, and milk for lunch. During naptime teachers were observed monitoring children’s sleep and comforting them to help them relax. The outdoor area has several riding toys, climbing structures and a variety of other portable materials to enhance children’s play. INSPECTIONS: The last sanitation inspection was conducted 10/9/23. The last fire inspection was conducted 12/12/2023. The last documented fire drill was conducted 11/14/22. The last documented shelter-in-place or lockdown drill was conducted 12/07/23. The last documented playground inspection was conducted 11/30/23. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well as transportation. Rated License Summary: Program Standards The Rated License Assessment was conducted on conducted on 4/20/2023 is 5.14 points, and on 4/18/2023 is 5.11 points. The facility received a 5.13, which will give them seven (7) points in program standards. Education All teachers and administrators reviewed while onsite. The facility will receive seven (7) points in Education. Quality Option: The facility has earned a quality point by having enhanced policies that were approved by a pervious Child Care Consultant. The facility will remain a five (5) star facility. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Teachers used a dry erase form to document the times and days of the week the child will use a screen, but it was not cumulative. .0510(d)(2)(A-C) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the larger playground facing the street had two entrapments at the gate and the bottom of the 5th panel. .0605(g) 808 The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. Tissue and other trash was located on the younger preschool playground. and a broken chair. 15A NCAC 18A .2832(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. two bottles of medication in a child's backpack (cough syrup, fever medication). 15A NCAC 18A .2820(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported Children photos were not present in the binder 10A NCAC 09 .1003(d) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by December 27, 2023 The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance/reminders: All inspections are due one week after the inspection is conducted. Screen time log ideas: you can recreate to make it similar to the teachers current form, however, you need to make sure it is cumulative. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE LEARNING CENTER Facility ID: 60002421 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 12/13/2023 Number Present: 95 Completed Date: 12/13/2023 Age: From 1 To 5 Total Minutes: 300 Time In: 10:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. I entered the building and was greeted by Ms. Harrison, who is one of the administrators, stating the purpose of my visit. Ms. Carson, who is another onsite administrator, assisted me with the monitoring visit. This facility currently operates with a five-star rated license effective July 12, 2019, and the center is current and active with NC Secretary of State website. Later, during the visit Mrs. Dukes, owner was on the premises. Children were observed playing in learning centers, engaged in circle time activities of reading. Outdoor gross motor play and transitioning to and from the bus. Children were served tuna salad or macaroni and cheese, spinach, crackers, pears, and milk for lunch. During naptime teachers were observed monitoring children’s sleep and comforting them to help them relax. The outdoor area has several riding toys, climbing structures and a variety of other portable materials to enhance children’s play. INSPECTIONS: The last sanitation inspection was conducted 10/9/23. The last fire inspection was conducted 12/12/2023. The last documented fire drill was conducted 11/14/22. The last documented shelter-in-place or lockdown drill was conducted 12/07/23. The last documented playground inspection was conducted 11/30/23. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well as transportation. Rated License Summary: Program Standards The Rated License Assessment was conducted on conducted on 4/20/2023 is 5.14 points, and on 4/18/2023 is 5.11 points. The facility received a 5.13, which will give them seven (7) points in program standards. Education All teachers and administrators reviewed while onsite. The facility will receive seven (7) points in Education. Quality Option: The facility has earned a quality point by having enhanced policies that were approved by a pervious Child Care Consultant. The facility will remain a five (5) star facility. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Teachers used a dry erase form to document the times and days of the week the child will use a screen, but it was not cumulative. .0510(d)(2)(A-C) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the larger playground facing the street had two entrapments at the gate and the bottom of the 5th panel. .0605(g) 808 The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. Tissue and other trash was located on the younger preschool playground. and a broken chair. 15A NCAC 18A .2832(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. two bottles of medication in a child's backpack (cough syrup, fever medication). 15A NCAC 18A .2820(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported Children photos were not present in the binder 10A NCAC 09 .1003(d) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by December 27, 2023 The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance/reminders: All inspections are due one week after the inspection is conducted. Screen time log ideas: you can recreate to make it similar to the teachers current form, however, you need to make sure it is cumulative. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times