Bright Future Enrichment Center

G.S. 110-90 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/18/2026 Number Present: 24 Completed Date: 5/18/2026 Age: From 4 To 11 Total Minutes: 195 Time In: 02:45 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with child care requirements. I greeted by Ms. F. Beckham, assistant administrator. I stated the purpose of my visit and we proceeded with the monitoring visit. Children were observed participating in gross motor activities, children were also observed eating snack. Snack consisted of diced pears, and rice crispy treats. Transition from the bus and departure was monitored as well. I conducted a walk-through of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. There were no new staff files to review, however I reviewed a floaters file due to her being in the classroom alone. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch around the play surface measured under three inches for some places, mainly under the slide. .0605(j) 1041 Prior to employment a Criminal Background Check was not completed. One staff was alone with the children and did not complete the process to get her out of state CBC to get her NC CBC completed. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Staff letter was a falsification of the official qualification letter. Administrators were not aware of the validity of the letter. G.S. 110-90.2(b) & (d) & .2703(e) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by June 1, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Technical Assistance: In one staff member’s file there is a DCDEE qualifying letter showing this staff member is qualified under N.C.G.S 110-90.02 and dated October, 29, 2025. This letter is valid for five (5) years, but it did not have an expiration date. Upon checking the ABCM System, there was not a record of this letter being processed by the Criminal Background Unit of DCDEE and there was no record of an CBC account. During today’s visit, it was confirmed by the CBC department that the letter was invalid and the account was closed due to the staff not following the required steps to have an out of state CBC completed. •As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. CBC Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. *Contact CCRI for assistance with preparing for the ERS, Have all staff update their information in the WORKS database. The WORKS database is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider If the applications. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS For more information on the new environmental rating scales go to www.NCRLAP.org and visit their resource section. You will also find video and training on this site. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. www.ncrlap.org for more information about the Environment Rating Scale for before and after school. If you have any questions or need further assistance, please contact me or Ms. Ebony Duncan, supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

N.C.G.S 110-90 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/18/2026 Number Present: 24 Completed Date: 5/18/2026 Age: From 4 To 11 Total Minutes: 195 Time In: 02:45 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with child care requirements. I greeted by Ms. F. Beckham, assistant administrator. I stated the purpose of my visit and we proceeded with the monitoring visit. Children were observed participating in gross motor activities, children were also observed eating snack. Snack consisted of diced pears, and rice crispy treats. Transition from the bus and departure was monitored as well. I conducted a walk-through of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. There were no new staff files to review, however I reviewed a floaters file due to her being in the classroom alone. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch around the play surface measured under three inches for some places, mainly under the slide. .0605(j) 1041 Prior to employment a Criminal Background Check was not completed. One staff was alone with the children and did not complete the process to get her out of state CBC to get her NC CBC completed. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Staff letter was a falsification of the official qualification letter. Administrators were not aware of the validity of the letter. G.S. 110-90.2(b) & (d) & .2703(e) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by June 1, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Technical Assistance: In one staff member’s file there is a DCDEE qualifying letter showing this staff member is qualified under N.C.G.S 110-90.02 and dated October, 29, 2025. This letter is valid for five (5) years, but it did not have an expiration date. Upon checking the ABCM System, there was not a record of this letter being processed by the Criminal Background Unit of DCDEE and there was no record of an CBC account. During today’s visit, it was confirmed by the CBC department that the letter was invalid and the account was closed due to the staff not following the required steps to have an out of state CBC completed. •As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. CBC Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. *Contact CCRI for assistance with preparing for the ERS, Have all staff update their information in the WORKS database. The WORKS database is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider If the applications. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS For more information on the new environmental rating scales go to www.NCRLAP.org and visit their resource section. You will also find video and training on this site. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. www.ncrlap.org for more information about the Environment Rating Scale for before and after school. If you have any questions or need further assistance, please contact me or Ms. Ebony Duncan, supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/18/2026 Number Present: 24 Completed Date: 5/18/2026 Age: From 4 To 11 Total Minutes: 195 Time In: 02:45 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with child care requirements. I greeted by Ms. F. Beckham, assistant administrator. I stated the purpose of my visit and we proceeded with the monitoring visit. Children were observed participating in gross motor activities, children were also observed eating snack. Snack consisted of diced pears, and rice crispy treats. Transition from the bus and departure was monitored as well. I conducted a walk-through of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure, and all required posted documents. There were no new staff files to review, however I reviewed a floaters file due to her being in the classroom alone. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch around the play surface measured under three inches for some places, mainly under the slide. .0605(j) 1041 Prior to employment a Criminal Background Check was not completed. One staff was alone with the children and did not complete the process to get her out of state CBC to get her NC CBC completed. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Staff letter was a falsification of the official qualification letter. Administrators were not aware of the validity of the letter. G.S. 110-90.2(b) & (d) & .2703(e) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by June 1, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Technical Assistance: In one staff member’s file there is a DCDEE qualifying letter showing this staff member is qualified under N.C.G.S 110-90.02 and dated October, 29, 2025. This letter is valid for five (5) years, but it did not have an expiration date. Upon checking the ABCM System, there was not a record of this letter being processed by the Criminal Background Unit of DCDEE and there was no record of an CBC account. During today’s visit, it was confirmed by the CBC department that the letter was invalid and the account was closed due to the staff not following the required steps to have an out of state CBC completed. •As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. CBC Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. *Contact CCRI for assistance with preparing for the ERS, Have all staff update their information in the WORKS database. The WORKS database is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider If the applications. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS For more information on the new environmental rating scales go to www.NCRLAP.org and visit their resource section. You will also find video and training on this site. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. www.ncrlap.org for more information about the Environment Rating Scale for before and after school. If you have any questions or need further assistance, please contact me or Ms. Ebony Duncan, supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/20/2025 Number Present: 27 Completed Date: 5/20/2025 Age: From 4 To 12 Total Minutes: 85 Time In: 03:45 PM Time Out: 05:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with child care requirements. The facility operated with a four-star license, issued June 15, 2022. Upon arrival I observed a teacher standing outside of the building with several children. I greeted them and walked to the door and Ms. B. opened the door for me. We greeted each other and I stated the purpose of my visit. Mrs. Courtney Dukes, the administrator, was in her office and we greeted other. I was assisted with the monitoring visit by both Ms. B and Mrs. Courtney. Mrs. Dukes, owner, arrived later near the end of the visit. Children were observed actively engaged in center play, outside gross motor play. And the older school aged children were doing homework, reading, or having quite time. Children were served a snack that consisted of apple sauce, French toast, cheese crackers, and water. Departure was also observed. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted was applesauce, french toast, and water. Many children had cheese crackers and water. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space three had a missing cover by the shelf by the entrance near the hallway. 10A NCAC 09 .0604(c) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place was conducted in November 2024, one was conducted during todays visit. .0604(u);.0302(d)(8) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. If any violations cited today may negatively affect this score. Technical Assistance: Rated License: Environment Rating Scales, If you decide against having the Environment rating scales (ERS) assessment, you have an You also have an option for getting an accreditation to help you maintain your stars. *Contact CCRI for assistance with preparing for the ERS, if you change your mind and are ready. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Visit www.ncrlap.org to learn about the new environment rating scales third edition and school aged environment rating scales. This website has free trainings and resources to assist. Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry o AMS - https://amshq.org/Families/AMS-Member-Schools You may contact me for any concerns or assistance at QuWanya S. Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/20/2025 Number Present: 27 Completed Date: 5/20/2025 Age: From 4 To 12 Total Minutes: 85 Time In: 03:45 PM Time Out: 05:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with child care requirements. The facility operated with a four-star license, issued June 15, 2022. Upon arrival I observed a teacher standing outside of the building with several children. I greeted them and walked to the door and Ms. B. opened the door for me. We greeted each other and I stated the purpose of my visit. Mrs. Courtney Dukes, the administrator, was in her office and we greeted other. I was assisted with the monitoring visit by both Ms. B and Mrs. Courtney. Mrs. Dukes, owner, arrived later near the end of the visit. Children were observed actively engaged in center play, outside gross motor play. And the older school aged children were doing homework, reading, or having quite time. Children were served a snack that consisted of apple sauce, French toast, cheese crackers, and water. Departure was also observed. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted was applesauce, french toast, and water. Many children had cheese crackers and water. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space three had a missing cover by the shelf by the entrance near the hallway. 10A NCAC 09 .0604(c) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place was conducted in November 2024, one was conducted during todays visit. .0604(u);.0302(d)(8) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. If any violations cited today may negatively affect this score. Technical Assistance: Rated License: Environment Rating Scales, If you decide against having the Environment rating scales (ERS) assessment, you have an You also have an option for getting an accreditation to help you maintain your stars. *Contact CCRI for assistance with preparing for the ERS, if you change your mind and are ready. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Visit www.ncrlap.org to learn about the new environment rating scales third edition and school aged environment rating scales. This website has free trainings and resources to assist. Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry o AMS - https://amshq.org/Families/AMS-Member-Schools You may contact me for any concerns or assistance at QuWanya S. Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 5/20/2025 Number Present: 27 Completed Date: 5/20/2025 Age: From 4 To 12 Total Minutes: 85 Time In: 03:45 PM Time Out: 05:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with child care requirements. The facility operated with a four-star license, issued June 15, 2022. Upon arrival I observed a teacher standing outside of the building with several children. I greeted them and walked to the door and Ms. B. opened the door for me. We greeted each other and I stated the purpose of my visit. Mrs. Courtney Dukes, the administrator, was in her office and we greeted other. I was assisted with the monitoring visit by both Ms. B and Mrs. Courtney. Mrs. Dukes, owner, arrived later near the end of the visit. Children were observed actively engaged in center play, outside gross motor play. And the older school aged children were doing homework, reading, or having quite time. Children were served a snack that consisted of apple sauce, French toast, cheese crackers, and water. Departure was also observed. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted was applesauce, french toast, and water. Many children had cheese crackers and water. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space three had a missing cover by the shelf by the entrance near the hallway. 10A NCAC 09 .0604(c) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place was conducted in November 2024, one was conducted during todays visit. .0604(u);.0302(d)(8) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. If any violations cited today may negatively affect this score. Technical Assistance: Rated License: Environment Rating Scales, If you decide against having the Environment rating scales (ERS) assessment, you have an You also have an option for getting an accreditation to help you maintain your stars. *Contact CCRI for assistance with preparing for the ERS, if you change your mind and are ready. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Visit www.ncrlap.org to learn about the new environment rating scales third edition and school aged environment rating scales. This website has free trainings and resources to assist. Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry o AMS - https://amshq.org/Families/AMS-Member-Schools You may contact me for any concerns or assistance at QuWanya S. Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 29 Completed Date: 1/28/2025 Age: From 4 To 5 Total Minutes: 115 Time In: 03:45 PM Time Out: 05:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. This facility currently operates with a five (5) star rated license effective June 15, 2022. The facility is currently an afterschool program who offers wrap around care for Mecklenburg pre K students. Upon arrival I observed the bus blowing the horn to drop off children. I observed while the driver waited for someone to retrieve the children. I went to the door and rang the doorbell. After three minutes, staff from the kitchen walked to the door and greeted me. I explained who I was and my purpose of visiting the facility. As she turned around to find the administrator in charge, I made her aware that the bus was waiting for someone to retrieve the children. Ms. Lisa B arrived at the front and I greeted her and restated the purpose of my visit. I inquired if the bus belonged to the facility. She replied yes, so I proceeded with the monitoring visit, starting with transportation. Children observed were looking at books and engaged in center activity play. Older school aged children were observed playing in the multipurpose room. Children were served apple sauce, and gold fish and water. INSPECTIONS: The last sanitation inspection was conducted on 10-28-2024 The last fire inspection was conducted on 1/11/24. The last documented fire drill was conducted 1-07-2025. The last documented shelter-in-place or lockdown drill was conducted 11-25-2024. The last documented playground inspection was conducted 1/7/ 2025 . I monitored the following items today: Supervision, Staff/child ratio, health, Safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. space 4 did not have a current lesson plan posted. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space 1 near the tv and space 2 near the book area had un covered outlets. 10A NCAC 09 .0604(c) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. resgistration expired 12/2024. .1002(b) 1123 All vehicles used to transport children were not free of hazards. The third seat on the bus has a big whole/tear in it with missing foam. 10A NCAC 09 .1002(a) Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Childcare consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by 2/13/25. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable childcare rules and regulations. NC GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. To learn more about the new Environmental rating scales please visit www.NCRLAP.org and look under resources for ECERS-3 and Sacers. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 29 Completed Date: 1/28/2025 Age: From 4 To 5 Total Minutes: 115 Time In: 03:45 PM Time Out: 05:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. This facility currently operates with a five (5) star rated license effective June 15, 2022. The facility is currently an afterschool program who offers wrap around care for Mecklenburg pre K students. Upon arrival I observed the bus blowing the horn to drop off children. I observed while the driver waited for someone to retrieve the children. I went to the door and rang the doorbell. After three minutes, staff from the kitchen walked to the door and greeted me. I explained who I was and my purpose of visiting the facility. As she turned around to find the administrator in charge, I made her aware that the bus was waiting for someone to retrieve the children. Ms. Lisa B arrived at the front and I greeted her and restated the purpose of my visit. I inquired if the bus belonged to the facility. She replied yes, so I proceeded with the monitoring visit, starting with transportation. Children observed were looking at books and engaged in center activity play. Older school aged children were observed playing in the multipurpose room. Children were served apple sauce, and gold fish and water. INSPECTIONS: The last sanitation inspection was conducted on 10-28-2024 The last fire inspection was conducted on 1/11/24. The last documented fire drill was conducted 1-07-2025. The last documented shelter-in-place or lockdown drill was conducted 11-25-2024. The last documented playground inspection was conducted 1/7/ 2025 . I monitored the following items today: Supervision, Staff/child ratio, health, Safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. space 4 did not have a current lesson plan posted. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space 1 near the tv and space 2 near the book area had un covered outlets. 10A NCAC 09 .0604(c) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. resgistration expired 12/2024. .1002(b) 1123 All vehicles used to transport children were not free of hazards. The third seat on the bus has a big whole/tear in it with missing foam. 10A NCAC 09 .1002(a) Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Childcare consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by 2/13/25. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable childcare rules and regulations. NC GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. To learn more about the new Environmental rating scales please visit www.NCRLAP.org and look under resources for ECERS-3 and Sacers. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 29 Completed Date: 1/28/2025 Age: From 4 To 5 Total Minutes: 115 Time In: 03:45 PM Time Out: 05:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. This facility currently operates with a five (5) star rated license effective June 15, 2022. The facility is currently an afterschool program who offers wrap around care for Mecklenburg pre K students. Upon arrival I observed the bus blowing the horn to drop off children. I observed while the driver waited for someone to retrieve the children. I went to the door and rang the doorbell. After three minutes, staff from the kitchen walked to the door and greeted me. I explained who I was and my purpose of visiting the facility. As she turned around to find the administrator in charge, I made her aware that the bus was waiting for someone to retrieve the children. Ms. Lisa B arrived at the front and I greeted her and restated the purpose of my visit. I inquired if the bus belonged to the facility. She replied yes, so I proceeded with the monitoring visit, starting with transportation. Children observed were looking at books and engaged in center activity play. Older school aged children were observed playing in the multipurpose room. Children were served apple sauce, and gold fish and water. INSPECTIONS: The last sanitation inspection was conducted on 10-28-2024 The last fire inspection was conducted on 1/11/24. The last documented fire drill was conducted 1-07-2025. The last documented shelter-in-place or lockdown drill was conducted 11-25-2024. The last documented playground inspection was conducted 1/7/ 2025 . I monitored the following items today: Supervision, Staff/child ratio, health, Safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. space 4 did not have a current lesson plan posted. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space 1 near the tv and space 2 near the book area had un covered outlets. 10A NCAC 09 .0604(c) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. resgistration expired 12/2024. .1002(b) 1123 All vehicles used to transport children were not free of hazards. The third seat on the bus has a big whole/tear in it with missing foam. 10A NCAC 09 .1002(a) Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Childcare consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by 2/13/25. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable childcare rules and regulations. NC GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. To learn more about the new Environmental rating scales please visit www.NCRLAP.org and look under resources for ECERS-3 and Sacers. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 1/28/2025 Number Present: 29 Completed Date: 1/28/2025 Age: From 4 To 5 Total Minutes: 115 Time In: 03:45 PM Time Out: 05:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. This facility currently operates with a five (5) star rated license effective June 15, 2022. The facility is currently an afterschool program who offers wrap around care for Mecklenburg pre K students. Upon arrival I observed the bus blowing the horn to drop off children. I observed while the driver waited for someone to retrieve the children. I went to the door and rang the doorbell. After three minutes, staff from the kitchen walked to the door and greeted me. I explained who I was and my purpose of visiting the facility. As she turned around to find the administrator in charge, I made her aware that the bus was waiting for someone to retrieve the children. Ms. Lisa B arrived at the front and I greeted her and restated the purpose of my visit. I inquired if the bus belonged to the facility. She replied yes, so I proceeded with the monitoring visit, starting with transportation. Children observed were looking at books and engaged in center activity play. Older school aged children were observed playing in the multipurpose room. Children were served apple sauce, and gold fish and water. INSPECTIONS: The last sanitation inspection was conducted on 10-28-2024 The last fire inspection was conducted on 1/11/24. The last documented fire drill was conducted 1-07-2025. The last documented shelter-in-place or lockdown drill was conducted 11-25-2024. The last documented playground inspection was conducted 1/7/ 2025 . I monitored the following items today: Supervision, Staff/child ratio, health, Safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today as well. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. space 4 did not have a current lesson plan posted. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space 1 near the tv and space 2 near the book area had un covered outlets. 10A NCAC 09 .0604(c) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. resgistration expired 12/2024. .1002(b) 1123 All vehicles used to transport children were not free of hazards. The third seat on the bus has a big whole/tear in it with missing foam. 10A NCAC 09 .1002(a) Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Childcare consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by 2/13/25. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable childcare rules and regulations. NC GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. To learn more about the new Environmental rating scales please visit www.NCRLAP.org and look under resources for ECERS-3 and Sacers. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: TAMIKA POWELL Operation Type: Center Case Number: 0724-294A Visit Date: 8/7/2024 Number Present: 35 Completed Date: 8/7/2024 Age: From 4 To 11 Total Minutes: 35 Time In: 08:55 AM Time Out: 09:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up regarding allegations of violations of child care requirements at this child care facility. Abigail Rowe, Investigations Consultant, was also present and assisted me during the visit. Ratavis Morrison, administrator, accompanied us during a walk-through of the facility. During the visit, we spoke with Mr. Morrison. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On July 23, 2024, a staff member touched a ten-year-old child’s face during verbal redirection in order to get the child’s attention. In addition, the same staff member used an inappropriate tone when verbally redirecting school aged children. G.S. 110-91(10) Violations must be corrected immediately. Within one week (August 14, 2024), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at: Tamika Powell, Investigations Consultant 2201 Mail Service Center Raleigh, NC 27699-2200 (919)715-1013 - fax Tamika.t.powell@dhhs.nc.gov You may contact me at Tamika Powell, Investigations Consultant, (704) 330-9725, Tamika.t.powell@dhhs.nc.gov or Veronica Grant, South Central Investigations Team Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 1/30/2024 Number Present: 68 Completed Date: 1/30/2024 Age: From 4 To 11 Total Minutes: 150 Time In: 03:00 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the Pastor of the church. I explained who I was and my purpose of visiting the facility. I rang the doorbell and after waiting the Pastor opened the door for me to enter and he called out to let the administrator know that I was in the building. Mr. R. Morrison walked out of the multipurpose room and greeted me. He also assisted me with the monitoring visit. This facility currently operates with a five (5) star rated license effective June 15, 2022. Children were observed were looking at books and engaged in center activity play. Children were served cookies, ritz cheese crackers, and water. INSPECTIONS: The last sanitation inspection was conducted 10-17-2023 The last fire inspection was conducted on 1/11/24. The last documented fire drill was conducted 2-07-2024. The last documented shelter-in-place or lockdown drill was conducted 12-11-2023. The last documented playground inspection was conducted 1/7/ 2024. I monitored the following items today: Supervision, Staff/child ratio, health, Safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Consultant did not receive the required fire or sanitation inspection, one week after the inspection was conducted. 10A NCAC 09 .0304(a) 808 The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. Litter: Tissue, trash and other debris was located in several spaces on the playground. 15A NCAC 18A .2832(a) 1043 All staff records, except financial records, were not made available for review. Staff file was not on site for review. G.S. 110-91( 9) 1054 Documentation of staff's on-going training was not on file and/or was not current . Training for one staff was not on file 10A NCAC 09 .1106(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical information was not updated annually for three files .0802(c) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Child who has asthma did not have a medical action plan in their file. .0801(b) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Childcare consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by 2/13/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable childcare rules and regulations. NC GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance: Rake and fluff mulch around the climbing structure Rated Liscence: Your facility is in cohort Two. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2025 and June 30, 2026. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners Jon Williams Statewide school age project manager Williams.Jon@swcdcinc.org , CCRI • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1106 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 1/30/2024 Number Present: 68 Completed Date: 1/30/2024 Age: From 4 To 11 Total Minutes: 150 Time In: 03:00 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the Pastor of the church. I explained who I was and my purpose of visiting the facility. I rang the doorbell and after waiting the Pastor opened the door for me to enter and he called out to let the administrator know that I was in the building. Mr. R. Morrison walked out of the multipurpose room and greeted me. He also assisted me with the monitoring visit. This facility currently operates with a five (5) star rated license effective June 15, 2022. Children were observed were looking at books and engaged in center activity play. Children were served cookies, ritz cheese crackers, and water. INSPECTIONS: The last sanitation inspection was conducted 10-17-2023 The last fire inspection was conducted on 1/11/24. The last documented fire drill was conducted 2-07-2024. The last documented shelter-in-place or lockdown drill was conducted 12-11-2023. The last documented playground inspection was conducted 1/7/ 2024. I monitored the following items today: Supervision, Staff/child ratio, health, Safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Consultant did not receive the required fire or sanitation inspection, one week after the inspection was conducted. 10A NCAC 09 .0304(a) 808 The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. Litter: Tissue, trash and other debris was located in several spaces on the playground. 15A NCAC 18A .2832(a) 1043 All staff records, except financial records, were not made available for review. Staff file was not on site for review. G.S. 110-91( 9) 1054 Documentation of staff's on-going training was not on file and/or was not current . Training for one staff was not on file 10A NCAC 09 .1106(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical information was not updated annually for three files .0802(c) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Child who has asthma did not have a medical action plan in their file. .0801(b) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Childcare consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by 2/13/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable childcare rules and regulations. NC GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance: Rake and fluff mulch around the climbing structure Rated Liscence: Your facility is in cohort Two. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2025 and June 30, 2026. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners Jon Williams Statewide school age project manager Williams.Jon@swcdcinc.org , CCRI • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 1/30/2024 Number Present: 68 Completed Date: 1/30/2024 Age: From 4 To 11 Total Minutes: 150 Time In: 03:00 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the Pastor of the church. I explained who I was and my purpose of visiting the facility. I rang the doorbell and after waiting the Pastor opened the door for me to enter and he called out to let the administrator know that I was in the building. Mr. R. Morrison walked out of the multipurpose room and greeted me. He also assisted me with the monitoring visit. This facility currently operates with a five (5) star rated license effective June 15, 2022. Children were observed were looking at books and engaged in center activity play. Children were served cookies, ritz cheese crackers, and water. INSPECTIONS: The last sanitation inspection was conducted 10-17-2023 The last fire inspection was conducted on 1/11/24. The last documented fire drill was conducted 2-07-2024. The last documented shelter-in-place or lockdown drill was conducted 12-11-2023. The last documented playground inspection was conducted 1/7/ 2024. I monitored the following items today: Supervision, Staff/child ratio, health, Safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Consultant did not receive the required fire or sanitation inspection, one week after the inspection was conducted. 10A NCAC 09 .0304(a) 808 The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. Litter: Tissue, trash and other debris was located in several spaces on the playground. 15A NCAC 18A .2832(a) 1043 All staff records, except financial records, were not made available for review. Staff file was not on site for review. G.S. 110-91( 9) 1054 Documentation of staff's on-going training was not on file and/or was not current . Training for one staff was not on file 10A NCAC 09 .1106(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical information was not updated annually for three files .0802(c) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Child who has asthma did not have a medical action plan in their file. .0801(b) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Childcare consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by 2/13/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable childcare rules and regulations. NC GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance: Rake and fluff mulch around the climbing structure Rated Liscence: Your facility is in cohort Two. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2025 and June 30, 2026. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners Jon Williams Statewide school age project manager Williams.Jon@swcdcinc.org , CCRI • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 1/30/2024 Number Present: 68 Completed Date: 1/30/2024 Age: From 4 To 11 Total Minutes: 150 Time In: 03:00 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by the Pastor of the church. I explained who I was and my purpose of visiting the facility. I rang the doorbell and after waiting the Pastor opened the door for me to enter and he called out to let the administrator know that I was in the building. Mr. R. Morrison walked out of the multipurpose room and greeted me. He also assisted me with the monitoring visit. This facility currently operates with a five (5) star rated license effective June 15, 2022. Children were observed were looking at books and engaged in center activity play. Children were served cookies, ritz cheese crackers, and water. INSPECTIONS: The last sanitation inspection was conducted 10-17-2023 The last fire inspection was conducted on 1/11/24. The last documented fire drill was conducted 2-07-2024. The last documented shelter-in-place or lockdown drill was conducted 12-11-2023. The last documented playground inspection was conducted 1/7/ 2024. I monitored the following items today: Supervision, Staff/child ratio, health, Safety, program and management. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Consultant did not receive the required fire or sanitation inspection, one week after the inspection was conducted. 10A NCAC 09 .0304(a) 808 The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. Litter: Tissue, trash and other debris was located in several spaces on the playground. 15A NCAC 18A .2832(a) 1043 All staff records, except financial records, were not made available for review. Staff file was not on site for review. G.S. 110-91( 9) 1054 Documentation of staff's on-going training was not on file and/or was not current . Training for one staff was not on file 10A NCAC 09 .1106(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical information was not updated annually for three files .0802(c) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Child who has asthma did not have a medical action plan in their file. .0801(b) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Childcare consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by 2/13/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable childcare rules and regulations. NC GS 110-90(4)(d) requires all childcare facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical Assistance: Rake and fluff mulch around the climbing structure Rated Liscence: Your facility is in cohort Two. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2025 and June 30, 2026. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners Jon Williams Statewide school age project manager Williams.Jon@swcdcinc.org , CCRI • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 19 Completed Date: 9/20/2023 Age: From 4 To 12 Total Minutes: 90 Time In: 03:30 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was monitor for compliance with child care requirements. The facility operated with a four-star license, issued June 15, 2022. Upon arrival I was greeted by Mr. Ratavis Morrison, new assistant director, who partially assisted me with the visit. Mrs. Dukes was not present at arrival, however, I spoke with her via telephone discussing environmental rating scales and Cohorts. Mrs. Dukes arrived later near the end of the visit. This facility is in the second cohort and does not need to reapply for rated license assessment until 2025. If you are interested, you can apply prior to your cohort. Children were observed actively engaged in center play, another class was engaged in screen time, and space four were reading books at the table and one child was engaged in screen time. Snack consisted of pears, cereal, and milk. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Space one did not have a log completed. .0510(d)(2)(A-C) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu stated pears, and muffins, children were served pears and cereal. 10A NCAC 09 .0901(b) 832 There was no written emergency medical care (EMC) plan. The plan was not current with the new administrators. Persons on the plan was not present in the building. At the end of the visit the owner arrived and updated. 10A NCAC 09 .0802(a) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Prior to this vist your compliance was 93%. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by October 4, 2023. If violations were corrected onsite you do not need to send a letter. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. The state of emergency ended August 15, 2022. You are in the second cohort and your prep year will start in July 1, 2024. Technical Assistance: Fluff and rake mulch. Find and take the Playground safety training(new admin). When you receive inspections, you have one week to send them to me. Before your annual compliance you will need to complete the staff and training worksheet. Also have the training logs completed for my review. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 19 Completed Date: 9/20/2023 Age: From 4 To 12 Total Minutes: 90 Time In: 03:30 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was monitor for compliance with child care requirements. The facility operated with a four-star license, issued June 15, 2022. Upon arrival I was greeted by Mr. Ratavis Morrison, new assistant director, who partially assisted me with the visit. Mrs. Dukes was not present at arrival, however, I spoke with her via telephone discussing environmental rating scales and Cohorts. Mrs. Dukes arrived later near the end of the visit. This facility is in the second cohort and does not need to reapply for rated license assessment until 2025. If you are interested, you can apply prior to your cohort. Children were observed actively engaged in center play, another class was engaged in screen time, and space four were reading books at the table and one child was engaged in screen time. Snack consisted of pears, cereal, and milk. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Space one did not have a log completed. .0510(d)(2)(A-C) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu stated pears, and muffins, children were served pears and cereal. 10A NCAC 09 .0901(b) 832 There was no written emergency medical care (EMC) plan. The plan was not current with the new administrators. Persons on the plan was not present in the building. At the end of the visit the owner arrived and updated. 10A NCAC 09 .0802(a) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Prior to this vist your compliance was 93%. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by October 4, 2023. If violations were corrected onsite you do not need to send a letter. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. The state of emergency ended August 15, 2022. You are in the second cohort and your prep year will start in July 1, 2024. Technical Assistance: Fluff and rake mulch. Find and take the Playground safety training(new admin). When you receive inspections, you have one week to send them to me. Before your annual compliance you will need to complete the staff and training worksheet. Also have the training logs completed for my review. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT FUTURE ENRICHMENT CENTER Facility ID: 60003939 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 19 Completed Date: 9/20/2023 Age: From 4 To 12 Total Minutes: 90 Time In: 03:30 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was monitor for compliance with child care requirements. The facility operated with a four-star license, issued June 15, 2022. Upon arrival I was greeted by Mr. Ratavis Morrison, new assistant director, who partially assisted me with the visit. Mrs. Dukes was not present at arrival, however, I spoke with her via telephone discussing environmental rating scales and Cohorts. Mrs. Dukes arrived later near the end of the visit. This facility is in the second cohort and does not need to reapply for rated license assessment until 2025. If you are interested, you can apply prior to your cohort. Children were observed actively engaged in center play, another class was engaged in screen time, and space four were reading books at the table and one child was engaged in screen time. Snack consisted of pears, cereal, and milk. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Space one did not have a log completed. .0510(d)(2)(A-C) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu stated pears, and muffins, children were served pears and cereal. 10A NCAC 09 .0901(b) 832 There was no written emergency medical care (EMC) plan. The plan was not current with the new administrators. Persons on the plan was not present in the building. At the end of the visit the owner arrived and updated. 10A NCAC 09 .0802(a) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Prior to this vist your compliance was 93%. REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by October 4, 2023. If violations were corrected onsite you do not need to send a letter. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. The state of emergency ended August 15, 2022. You are in the second cohort and your prep year will start in July 1, 2024. Technical Assistance: Fluff and rake mulch. Find and take the Playground safety training(new admin). When you receive inspections, you have one week to send them to me. Before your annual compliance you will need to complete the staff and training worksheet. Also have the training logs completed for my review. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times