Banana-Rama DAY Care

10A NCAC 09 .0515 · Violation

Name of Operation: BANANA-RAMA DAY CARE Facility ID: 60000632 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 6/2/2026 Number Present: 1 Completed Date: 6/2/2026 Age: From 5 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during an Annual Compliance visit. The facility’s last Annual Compliance visit was conducted on June 05, 2025. The facility is currently operating with a Four Star Rated License issued September 10, 2019 and had an eighteen (18) month compliance history score of 93% prior to today’s visit. The May 2023 Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Center Item Number Listing dated April 2025 was used to document compliance with child care rules. Upon arrival I parked in the home’s driveway and exited my vehicle then approached the front door of the home and rang the doorbell. Immediately upon doing this I was greeted by Ms. T. Hill-Monroe, owner/operator. There we exchanged greetings, and I explained the purpose of my visit. I was allowed entry into the program and we proceeded to the licensed childcare space where I observed Ms. B. Hill, additional caregiver, present with one (1) enrolled child. Ms. Hill-Monroe shared that there are currently four (4) children between the ages four years old and five years old enrolled in the program on first shift. There are no additional children enrolled at this time. After this discussion a walk-through of the program was conducted. One (1) licensed childcare space, the program’s bathroom utilized by enrolled children, the home’s kitchen, the hallway leading to the licensed child care space and areas along the path of travel adjacent to these spaces were monitored. The program’s license, NC Summary of Law, Safe Arrival/Departure procedures, Emergency Medical Care Plan and First Aid poster were observed posted in a visible area along the path of travel to the licensed childcare space. Each was observed to be in compliance. Attendance records were reviewed and found to be complete including arrival and departure times, as well as reflecting the current number of children present in care. Program records were reviewed. Monthly fire drills, quarterly emergency drills and monthly playground inspections were observed to be completed, documented as required and up to date. Files for the four (4) children currently enrolled in the program were monitored today. It was observed that two (2) children did not have documentation on file that either the child’s parent or caregiver had reviewed/received information on the program’s parent participation plan either on or before the child's first day of attendance. Three (3) staff files were reviewed during today’s visit. It was observed that one (1) staff member hired in June 2025 and has contact with children did not have complete documentation on file of receiving at least 16 hours of orientation within first 6 weeks. This information was discussed with Mrs. Hill-Monroe and corrected during the visit. It was also observed that two (2) veteran staff members did not have documentation on file for having completed all the required Health and Safety training topics as part of on-going training within five years of completing the previous health and safety training topics. The program’s Emergency Preparedness and Response Plan and Ready to Go File were reviewed. It was observed that the program’s Ready to Go File had been updated annually, as required. The center’s incident log was monitored. It was reported by the provider that there had been no incidents to log in the past twelve months. The last Sanitation inspection was conducted on May 05, 2026 receiving no (0) demerits cited and receiving a Superior. The last Fire Inspection was conducted and approved on April 23, 2026. The provider shared there are currently no children receiving medication or any medication being stored onsite. The facility does not provide transportation but there a vehicle was observed onsite for emergency use. There were three (3) violations cited today. One violation was corrected during today’s visit, so there are currently two (2) outstanding violations that require corrective actions within the next fourteen (14) days. The following violations were cited during today’s visit: Violation Number Comment Rule 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. It was observed that one (1) staff member hired in June 2025 and has contact with children did not have complete documentation on file of receiving at least 16 hours of orientation within first 6 weeks. .1101(a) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Files for the four (4) children currently enrolled in the program were monitored today. It was observed that two (2) children did not have documentation on file that either the child’s parent or caregiver had reviewed/received information on the program’s parent participation plan either on or before the child's first day of attendance. 10A NCAC 09 .0515(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Three (3) staff files were reviewed during today’s visit. It was observed that two (2) veteran staff members did not have documentation on file for having completed all the required Health and Safety training topics as part of on-going training within five years of completing the previous health and safety training topics. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 16, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Resha K. Washington, Child Care Consultant 4962 Sunburst Lane Charlotte, NC 28213 resha.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Provided and General Discussion: -During today’s visit the provider was reminded of the importance of ensuring that all required documentation for both enrolled children and staff are completed in their entirety, as well as readily accessible for review. We spoke specifically about training records and parent acknowledgement forms. -During today’s visit the provider was reminded that annual child information reviews are due, as they last occurred in the program on June 02, 2025. -During today’s visit the provider was also reminded that one current staff member’s CBC is due to expire in July 2026. She stated that she was aware and the staff member had already begun the process to complete this, so there was no lapse in being qualified. -During today’s visit the provider, Mrs. Hill-Monroe, and I revisited a prior discussion about QRIS including when her program would be ready to move forward with requesting to be reassessed and where staff members are with completing the required documentation for reassessment. We also discussed the differences between Pathway One and Pathway Two. She reiterated that she was interested in utilizing Pathway Two for reassessment and I encouraged Mrs. Hill-Monroe to review the Pathway specific documentation provided to gather the required items for various components. We also discussed a tentative timeline, and I encouraged the provider to follow back up with myself with any questions. I also reminded her to visit the Division’s website to review all updates and pertinent information for each of the Pathways. Mrs. Hill-Monroe was also encourage to go ahead review education information for each staff member to ensure they each have current WORKS letters on file. -It was highly recommended to maintain your staff and training worksheets to always keep them current and maintain DCDEE WORKS status letters for each lead teacher, teacher, and administrator. - The center’s LLC is listed as current-active with the NC Secretary of State’s office. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BANANA-RAMA DAY CARE Facility ID: 60000632 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 6/2/2026 Number Present: 1 Completed Date: 6/2/2026 Age: From 5 To 5 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during an Annual Compliance visit. The facility’s last Annual Compliance visit was conducted on June 05, 2025. The facility is currently operating with a Four Star Rated License issued September 10, 2019 and had an eighteen (18) month compliance history score of 93% prior to today’s visit. The May 2023 Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Center Item Number Listing dated April 2025 was used to document compliance with child care rules. Upon arrival I parked in the home’s driveway and exited my vehicle then approached the front door of the home and rang the doorbell. Immediately upon doing this I was greeted by Ms. T. Hill-Monroe, owner/operator. There we exchanged greetings, and I explained the purpose of my visit. I was allowed entry into the program and we proceeded to the licensed childcare space where I observed Ms. B. Hill, additional caregiver, present with one (1) enrolled child. Ms. Hill-Monroe shared that there are currently four (4) children between the ages four years old and five years old enrolled in the program on first shift. There are no additional children enrolled at this time. After this discussion a walk-through of the program was conducted. One (1) licensed childcare space, the program’s bathroom utilized by enrolled children, the home’s kitchen, the hallway leading to the licensed child care space and areas along the path of travel adjacent to these spaces were monitored. The program’s license, NC Summary of Law, Safe Arrival/Departure procedures, Emergency Medical Care Plan and First Aid poster were observed posted in a visible area along the path of travel to the licensed childcare space. Each was observed to be in compliance. Attendance records were reviewed and found to be complete including arrival and departure times, as well as reflecting the current number of children present in care. Program records were reviewed. Monthly fire drills, quarterly emergency drills and monthly playground inspections were observed to be completed, documented as required and up to date. Files for the four (4) children currently enrolled in the program were monitored today. It was observed that two (2) children did not have documentation on file that either the child’s parent or caregiver had reviewed/received information on the program’s parent participation plan either on or before the child's first day of attendance. Three (3) staff files were reviewed during today’s visit. It was observed that one (1) staff member hired in June 2025 and has contact with children did not have complete documentation on file of receiving at least 16 hours of orientation within first 6 weeks. This information was discussed with Mrs. Hill-Monroe and corrected during the visit. It was also observed that two (2) veteran staff members did not have documentation on file for having completed all the required Health and Safety training topics as part of on-going training within five years of completing the previous health and safety training topics. The program’s Emergency Preparedness and Response Plan and Ready to Go File were reviewed. It was observed that the program’s Ready to Go File had been updated annually, as required. The center’s incident log was monitored. It was reported by the provider that there had been no incidents to log in the past twelve months. The last Sanitation inspection was conducted on May 05, 2026 receiving no (0) demerits cited and receiving a Superior. The last Fire Inspection was conducted and approved on April 23, 2026. The provider shared there are currently no children receiving medication or any medication being stored onsite. The facility does not provide transportation but there a vehicle was observed onsite for emergency use. There were three (3) violations cited today. One violation was corrected during today’s visit, so there are currently two (2) outstanding violations that require corrective actions within the next fourteen (14) days. The following violations were cited during today’s visit: Violation Number Comment Rule 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. It was observed that one (1) staff member hired in June 2025 and has contact with children did not have complete documentation on file of receiving at least 16 hours of orientation within first 6 weeks. .1101(a) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Files for the four (4) children currently enrolled in the program were monitored today. It was observed that two (2) children did not have documentation on file that either the child’s parent or caregiver had reviewed/received information on the program’s parent participation plan either on or before the child's first day of attendance. 10A NCAC 09 .0515(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Three (3) staff files were reviewed during today’s visit. It was observed that two (2) veteran staff members did not have documentation on file for having completed all the required Health and Safety training topics as part of on-going training within five years of completing the previous health and safety training topics. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 16, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Resha K. Washington, Child Care Consultant 4962 Sunburst Lane Charlotte, NC 28213 resha.washington@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Provided and General Discussion: -During today’s visit the provider was reminded of the importance of ensuring that all required documentation for both enrolled children and staff are completed in their entirety, as well as readily accessible for review. We spoke specifically about training records and parent acknowledgement forms. -During today’s visit the provider was reminded that annual child information reviews are due, as they last occurred in the program on June 02, 2025. -During today’s visit the provider was also reminded that one current staff member’s CBC is due to expire in July 2026. She stated that she was aware and the staff member had already begun the process to complete this, so there was no lapse in being qualified. -During today’s visit the provider, Mrs. Hill-Monroe, and I revisited a prior discussion about QRIS including when her program would be ready to move forward with requesting to be reassessed and where staff members are with completing the required documentation for reassessment. We also discussed the differences between Pathway One and Pathway Two. She reiterated that she was interested in utilizing Pathway Two for reassessment and I encouraged Mrs. Hill-Monroe to review the Pathway specific documentation provided to gather the required items for various components. We also discussed a tentative timeline, and I encouraged the provider to follow back up with myself with any questions. I also reminded her to visit the Division’s website to review all updates and pertinent information for each of the Pathways. Mrs. Hill-Monroe was also encourage to go ahead review education information for each staff member to ensure they each have current WORKS letters on file. -It was highly recommended to maintain your staff and training worksheets to always keep them current and maintain DCDEE WORKS status letters for each lead teacher, teacher, and administrator. - The center’s LLC is listed as current-active with the NC Secretary of State’s office. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: BANANA-RAMA DAY CARE Facility ID: 60000632 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 6/10/2024 Number Present: 7 Completed Date: 6/10/2024 Age: From 2 To 4 Total Minutes: 390 Time In: 10:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during an Annual Compliance visit. The facility’s last Annual Compliance visit was conducted on June 13, 2023. The facility is currently operating with a Four Star Rated License issued September 10, 2019 and had an eighteen (18) month compliance history score of 90% prior to today’s visit. The May 2023 Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Center Item Number Listing dated March 2024 was used to document compliance with child care rules. Upon arrival as I exited my vehicle, I could hear children through the side gate engaged in outdoor learning activities. I approached the front door of the home and rang the doorbell, immediately upon doing this I could hear Ms. T. Hill-Monroe provide the verbal notification, ‘We are back here.’, so I proceeded to the side gate and was greeted by Ms. Hill-Monroe who allowed me entry into the outdoor learning environment. There I explained the purpose of my visit and was greeted by Ms. B. Hill, additional caregiver. The providers were present with seven (7) enrolled preschool-aged children who were observed engaging in various outdoor learning activities. Shortly thereafter we were joined in the outdoor learning area by Mr. B. Monroe, son of Ms. Hill-Monroe. Ms. Hill-Monroe shared that he was home from college for the summer and currently volunteering at the program. While in the outdoor learning environment it was observed that there were gardening tools including a shovel and shears stored leaning against the house and stored on a table accessible to children. It was also observed that there were three riding toys and patio furniture each with visible rusting being stored in the outdoor learning area and accessible to children. This was shared with Ms. Hill-Monroe and she stated that she would have them removed during the visit. After monitoring the outdoor learning environment, I headed into the facility to conduct a walk-through of the kitchen, licensed child care space, bathroom, hallway leading to the licensed child care space and areas along the path of travel adjacent to these spaces. The facility’s license, NC Summary of Law, Safe Arrival/Departure procedures, Emergency Medical Care Plan and First Aid poster were observed posted in a visible area. In the licensed child care there was one electrical light observed with a broken face plate and one panel of hanging window blinds observed with broken slats. Each of these had pointy edges and creates a safety hazard. I shared this with Ms. Hill-Monroe and reminded her that any furnishing or fixture in the licensed child care space that is broken, damaged or in poor repair needs to either be repaired or replaced immediately. Shortly after beginning the walk-through the children were observed transitioning from outdoors in the child care space. Providers were observed assisting the children with handwashing and then encouraging them to engage in free play activities, a group art activity before mealtime routines, transitional activities, and naptime routines. Monthly outdoor inspections were monitored for the past twelve months. They were found to have been conducted and documented as required. Monthly fire drills were monitored. They were found to be documented and current. Emergency drills were monitored. They were found to be conducted and documented as required. The kitchen was monitored and found to be in compliance. Four (4) children’s files were monitored today and it was observed that four (4) child did not have completed permission forms for off premise activities and three (3) children did not have documentation of receiving annual reviews of their emergency information by either a parent or caregiver, as required. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual health questionnaire on file, an updated emergency information form on file, documentation of completing the annual review of the facility’s Emergency Medical Care Plan or a current staff development plan/annual staff evaluation on file. Mr. Monroe did not have a file available for review. The Emergency Preparedness and Response Plan and Ready to Go File were reviewed. It was observed that the program’s Ready to Go File had not been updated, as required. The center’s incident log was monitored and found to be compliant. I observed arrival and departure times documented and maintained as required. The last Sanitation inspection was conducted on May 08, 2024 receiving no (0) demerits cited and receiving a Superior. The last Fire Inspection was conducted and approved on April 29, 2024. The provider shared there are currently no children receiving medication or any medication being stored onsite. The facility does not provide transportation but there a vehicle was observed onsite for emergency use. There were nine (9) violations cited today. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. While in the outdoor learning environment it was observed that there were gardening tools including a shovel and shears stored leaning against the house and stored on a table accessible to children. It was also observed that there were three riding toys and patio furniture each with visible rusting being stored in the outdoor learning area and accessible to children. It was also observed in the licensed child care there was one electrical light with a broken face plate and one panel of hanging window blind with broken slats present. Each of these had pointy edges and creates a safety hazard. .0601(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had documentation of completing the annual review of the facility’s Emergency Medical Care Plan, as required. 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual emergency information form on file. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff files were reviewed during today’s visit. It was observed that Mr. Monroe did not have a file available for review. G.S. 110-91( 9) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had a current staff development plan or annual staff evaluation on file. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Four (4) children’s files were monitored today and it was observed that three (3) children did not have documentation of receiving annual reviews of their emergency information by either a parent or caregiver, as required. .0802(c) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four (4) children’s files were monitored today and it was observed that four (4) child did not have completed permission forms for off premise activities, as required. .1005(b)(4) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Emergency Preparedness and Response Plan and Ready to Go File were reviewed. It was observed that the program’s Ready to Go File had not been updated, as required. .0607(d)(10) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Monday June 24, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: - Staff and I discussed the importance of reviewing all required paperwork when received from a parent or other caregiver child’s application for enrollment it should be thoroughly reviewed to ensure that all sections are completed and there no areas omitted, overlooked, or left blank. We also discussed the importance of ensuring updates occur as needed or when required annually. -It was recommended to conduct routine visual inspections of classrooms, bathrooms and the kitchen to monitor the walls, floors, ceilings and fixtures to ensure that they are in good repair. -Staff and I discussed the importance of having all required program documentation, files and paperwork readily accessible at all times. We also discussed putting a system in place to ensure that annual updates occur for staff members, as required and as needed. We also discussed the importance of ensuring a filing system stays in place to ensure that health related documentation is stored separately from other personnel records. -Ms. Hill-Monroe and I discussed how required program inspections, including both Fire and Sanitation inspections are received by child care consultants. We discussed that it required that Fire inspection reports completed on the Division’s form is forwarded to me within seven (7) days after the inspection is conducted. I also mentioned it would be helpful if inspections conducted by Environmental Health are shared in the same timeframe. -It was highly recommended to maintain your staff and training worksheets to always keep them current and maintain DCDEE WORKS status letters for each lead teacher, teacher, and administrator. - The center’s LLC is listed as current-active with the NC Secretary of State’s office. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: BANANA-RAMA DAY CARE Facility ID: 60000632 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 6/10/2024 Number Present: 7 Completed Date: 6/10/2024 Age: From 2 To 4 Total Minutes: 390 Time In: 10:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during an Annual Compliance visit. The facility’s last Annual Compliance visit was conducted on June 13, 2023. The facility is currently operating with a Four Star Rated License issued September 10, 2019 and had an eighteen (18) month compliance history score of 90% prior to today’s visit. The May 2023 Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Center Item Number Listing dated March 2024 was used to document compliance with child care rules. Upon arrival as I exited my vehicle, I could hear children through the side gate engaged in outdoor learning activities. I approached the front door of the home and rang the doorbell, immediately upon doing this I could hear Ms. T. Hill-Monroe provide the verbal notification, ‘We are back here.’, so I proceeded to the side gate and was greeted by Ms. Hill-Monroe who allowed me entry into the outdoor learning environment. There I explained the purpose of my visit and was greeted by Ms. B. Hill, additional caregiver. The providers were present with seven (7) enrolled preschool-aged children who were observed engaging in various outdoor learning activities. Shortly thereafter we were joined in the outdoor learning area by Mr. B. Monroe, son of Ms. Hill-Monroe. Ms. Hill-Monroe shared that he was home from college for the summer and currently volunteering at the program. While in the outdoor learning environment it was observed that there were gardening tools including a shovel and shears stored leaning against the house and stored on a table accessible to children. It was also observed that there were three riding toys and patio furniture each with visible rusting being stored in the outdoor learning area and accessible to children. This was shared with Ms. Hill-Monroe and she stated that she would have them removed during the visit. After monitoring the outdoor learning environment, I headed into the facility to conduct a walk-through of the kitchen, licensed child care space, bathroom, hallway leading to the licensed child care space and areas along the path of travel adjacent to these spaces. The facility’s license, NC Summary of Law, Safe Arrival/Departure procedures, Emergency Medical Care Plan and First Aid poster were observed posted in a visible area. In the licensed child care there was one electrical light observed with a broken face plate and one panel of hanging window blinds observed with broken slats. Each of these had pointy edges and creates a safety hazard. I shared this with Ms. Hill-Monroe and reminded her that any furnishing or fixture in the licensed child care space that is broken, damaged or in poor repair needs to either be repaired or replaced immediately. Shortly after beginning the walk-through the children were observed transitioning from outdoors in the child care space. Providers were observed assisting the children with handwashing and then encouraging them to engage in free play activities, a group art activity before mealtime routines, transitional activities, and naptime routines. Monthly outdoor inspections were monitored for the past twelve months. They were found to have been conducted and documented as required. Monthly fire drills were monitored. They were found to be documented and current. Emergency drills were monitored. They were found to be conducted and documented as required. The kitchen was monitored and found to be in compliance. Four (4) children’s files were monitored today and it was observed that four (4) child did not have completed permission forms for off premise activities and three (3) children did not have documentation of receiving annual reviews of their emergency information by either a parent or caregiver, as required. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual health questionnaire on file, an updated emergency information form on file, documentation of completing the annual review of the facility’s Emergency Medical Care Plan or a current staff development plan/annual staff evaluation on file. Mr. Monroe did not have a file available for review. The Emergency Preparedness and Response Plan and Ready to Go File were reviewed. It was observed that the program’s Ready to Go File had not been updated, as required. The center’s incident log was monitored and found to be compliant. I observed arrival and departure times documented and maintained as required. The last Sanitation inspection was conducted on May 08, 2024 receiving no (0) demerits cited and receiving a Superior. The last Fire Inspection was conducted and approved on April 29, 2024. The provider shared there are currently no children receiving medication or any medication being stored onsite. The facility does not provide transportation but there a vehicle was observed onsite for emergency use. There were nine (9) violations cited today. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. While in the outdoor learning environment it was observed that there were gardening tools including a shovel and shears stored leaning against the house and stored on a table accessible to children. It was also observed that there were three riding toys and patio furniture each with visible rusting being stored in the outdoor learning area and accessible to children. It was also observed in the licensed child care there was one electrical light with a broken face plate and one panel of hanging window blind with broken slats present. Each of these had pointy edges and creates a safety hazard. .0601(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had documentation of completing the annual review of the facility’s Emergency Medical Care Plan, as required. 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual emergency information form on file. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff files were reviewed during today’s visit. It was observed that Mr. Monroe did not have a file available for review. G.S. 110-91( 9) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had a current staff development plan or annual staff evaluation on file. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Four (4) children’s files were monitored today and it was observed that three (3) children did not have documentation of receiving annual reviews of their emergency information by either a parent or caregiver, as required. .0802(c) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four (4) children’s files were monitored today and it was observed that four (4) child did not have completed permission forms for off premise activities, as required. .1005(b)(4) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Emergency Preparedness and Response Plan and Ready to Go File were reviewed. It was observed that the program’s Ready to Go File had not been updated, as required. .0607(d)(10) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Monday June 24, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: - Staff and I discussed the importance of reviewing all required paperwork when received from a parent or other caregiver child’s application for enrollment it should be thoroughly reviewed to ensure that all sections are completed and there no areas omitted, overlooked, or left blank. We also discussed the importance of ensuring updates occur as needed or when required annually. -It was recommended to conduct routine visual inspections of classrooms, bathrooms and the kitchen to monitor the walls, floors, ceilings and fixtures to ensure that they are in good repair. -Staff and I discussed the importance of having all required program documentation, files and paperwork readily accessible at all times. We also discussed putting a system in place to ensure that annual updates occur for staff members, as required and as needed. We also discussed the importance of ensuring a filing system stays in place to ensure that health related documentation is stored separately from other personnel records. -Ms. Hill-Monroe and I discussed how required program inspections, including both Fire and Sanitation inspections are received by child care consultants. We discussed that it required that Fire inspection reports completed on the Division’s form is forwarded to me within seven (7) days after the inspection is conducted. I also mentioned it would be helpful if inspections conducted by Environmental Health are shared in the same timeframe. -It was highly recommended to maintain your staff and training worksheets to always keep them current and maintain DCDEE WORKS status letters for each lead teacher, teacher, and administrator. - The center’s LLC is listed as current-active with the NC Secretary of State’s office. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BANANA-RAMA DAY CARE Facility ID: 60000632 Consultant: RESHA WASHINGTON Operation Type: Center Case Number: Visit Date: 6/10/2024 Number Present: 7 Completed Date: 6/10/2024 Age: From 2 To 4 Total Minutes: 390 Time In: 10:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during an Annual Compliance visit. The facility’s last Annual Compliance visit was conducted on June 13, 2023. The facility is currently operating with a Four Star Rated License issued September 10, 2019 and had an eighteen (18) month compliance history score of 90% prior to today’s visit. The May 2023 Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Center Item Number Listing dated March 2024 was used to document compliance with child care rules. Upon arrival as I exited my vehicle, I could hear children through the side gate engaged in outdoor learning activities. I approached the front door of the home and rang the doorbell, immediately upon doing this I could hear Ms. T. Hill-Monroe provide the verbal notification, ‘We are back here.’, so I proceeded to the side gate and was greeted by Ms. Hill-Monroe who allowed me entry into the outdoor learning environment. There I explained the purpose of my visit and was greeted by Ms. B. Hill, additional caregiver. The providers were present with seven (7) enrolled preschool-aged children who were observed engaging in various outdoor learning activities. Shortly thereafter we were joined in the outdoor learning area by Mr. B. Monroe, son of Ms. Hill-Monroe. Ms. Hill-Monroe shared that he was home from college for the summer and currently volunteering at the program. While in the outdoor learning environment it was observed that there were gardening tools including a shovel and shears stored leaning against the house and stored on a table accessible to children. It was also observed that there were three riding toys and patio furniture each with visible rusting being stored in the outdoor learning area and accessible to children. This was shared with Ms. Hill-Monroe and she stated that she would have them removed during the visit. After monitoring the outdoor learning environment, I headed into the facility to conduct a walk-through of the kitchen, licensed child care space, bathroom, hallway leading to the licensed child care space and areas along the path of travel adjacent to these spaces. The facility’s license, NC Summary of Law, Safe Arrival/Departure procedures, Emergency Medical Care Plan and First Aid poster were observed posted in a visible area. In the licensed child care there was one electrical light observed with a broken face plate and one panel of hanging window blinds observed with broken slats. Each of these had pointy edges and creates a safety hazard. I shared this with Ms. Hill-Monroe and reminded her that any furnishing or fixture in the licensed child care space that is broken, damaged or in poor repair needs to either be repaired or replaced immediately. Shortly after beginning the walk-through the children were observed transitioning from outdoors in the child care space. Providers were observed assisting the children with handwashing and then encouraging them to engage in free play activities, a group art activity before mealtime routines, transitional activities, and naptime routines. Monthly outdoor inspections were monitored for the past twelve months. They were found to have been conducted and documented as required. Monthly fire drills were monitored. They were found to be documented and current. Emergency drills were monitored. They were found to be conducted and documented as required. The kitchen was monitored and found to be in compliance. Four (4) children’s files were monitored today and it was observed that four (4) child did not have completed permission forms for off premise activities and three (3) children did not have documentation of receiving annual reviews of their emergency information by either a parent or caregiver, as required. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual health questionnaire on file, an updated emergency information form on file, documentation of completing the annual review of the facility’s Emergency Medical Care Plan or a current staff development plan/annual staff evaluation on file. Mr. Monroe did not have a file available for review. The Emergency Preparedness and Response Plan and Ready to Go File were reviewed. It was observed that the program’s Ready to Go File had not been updated, as required. The center’s incident log was monitored and found to be compliant. I observed arrival and departure times documented and maintained as required. The last Sanitation inspection was conducted on May 08, 2024 receiving no (0) demerits cited and receiving a Superior. The last Fire Inspection was conducted and approved on April 29, 2024. The provider shared there are currently no children receiving medication or any medication being stored onsite. The facility does not provide transportation but there a vehicle was observed onsite for emergency use. There were nine (9) violations cited today. The following violations were cited during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. While in the outdoor learning environment it was observed that there were gardening tools including a shovel and shears stored leaning against the house and stored on a table accessible to children. It was also observed that there were three riding toys and patio furniture each with visible rusting being stored in the outdoor learning area and accessible to children. It was also observed in the licensed child care there was one electrical light with a broken face plate and one panel of hanging window blind with broken slats present. Each of these had pointy edges and creates a safety hazard. .0601(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had documentation of completing the annual review of the facility’s Emergency Medical Care Plan, as required. 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual health questionnaire on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had an updated annual emergency information form on file. .0701(a) 1043 All staff records, except financial records, were not made available for review. Staff files were reviewed during today’s visit. It was observed that Mr. Monroe did not have a file available for review. G.S. 110-91( 9) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff files were reviewed during today’s visit. It was observed that neither Ms. Hill-Monroe or Ms. Hill had a current staff development plan or annual staff evaluation on file. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Four (4) children’s files were monitored today and it was observed that three (3) children did not have documentation of receiving annual reviews of their emergency information by either a parent or caregiver, as required. .0802(c) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four (4) children’s files were monitored today and it was observed that four (4) child did not have completed permission forms for off premise activities, as required. .1005(b)(4) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Emergency Preparedness and Response Plan and Ready to Go File were reviewed. It was observed that the program’s Ready to Go File had not been updated, as required. .0607(d)(10) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Monday June 24, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: - Staff and I discussed the importance of reviewing all required paperwork when received from a parent or other caregiver child’s application for enrollment it should be thoroughly reviewed to ensure that all sections are completed and there no areas omitted, overlooked, or left blank. We also discussed the importance of ensuring updates occur as needed or when required annually. -It was recommended to conduct routine visual inspections of classrooms, bathrooms and the kitchen to monitor the walls, floors, ceilings and fixtures to ensure that they are in good repair. -Staff and I discussed the importance of having all required program documentation, files and paperwork readily accessible at all times. We also discussed putting a system in place to ensure that annual updates occur for staff members, as required and as needed. We also discussed the importance of ensuring a filing system stays in place to ensure that health related documentation is stored separately from other personnel records. -Ms. Hill-Monroe and I discussed how required program inspections, including both Fire and Sanitation inspections are received by child care consultants. We discussed that it required that Fire inspection reports completed on the Division’s form is forwarded to me within seven (7) days after the inspection is conducted. I also mentioned it would be helpful if inspections conducted by Environmental Health are shared in the same timeframe. -It was highly recommended to maintain your staff and training worksheets to always keep them current and maintain DCDEE WORKS status letters for each lead teacher, teacher, and administrator. - The center’s LLC is listed as current-active with the NC Secretary of State’s office. If you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times