The Cozy Corner

G.S. 110-91 · Violation

Name of Operation: THE COZY CORNER Facility ID: 68000533 Consultant: CAROLINE SYKES Operation Type: Family CC Home Case Number: Visit Date: 4/22/2026 Number Present: 4 Completed Date: 4/22/2026 Age: From 0 To 4 Total Minutes: 100 Time In: 10:05 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for all applicable Child Care Requirements. The last Annual Compliance Visit was conducted on September 9, 2025. The program currently operates with a Three Star Child Care License that was issued on January 24, 2020. Upon arrival at the home, I was greeted by the provider, who was present with two preschool children, one toddler and one infant. The children were observed playing outdoors during the visit. I monitored indoor and outdoor spaces. In the home the living room and the playroom are the primary care areas and included a variety of age-appropriate toys and materials. The outdoor play area also contained a variety of toys. During today’s visit, a partial assessment of applicable Child Care Requirements was conducted. The following violation was observed. Violation Number Comment Rule 920 Records were not made available for review. Children's records were not available for one child in care. G.S. 110-91(9) The above violation must be corrected immediately. A Corrective Action Letter must be drafted and sent to me by May 6, 2026. You can email the letter to me at caroline.sykes@dhhs.nc.gov The letter should include: -Facility name -Facility ID number -Each item number If a compliance letter is not received to my office by 5:00 PM May 6, 2026, a return visit may be conducted to ensure the violations cited have been corrected or addressed. Additional violation may be documented if each violation has not been properly corrected or otherwise addressed. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/, on the home page under the ‘Services’ tab. TECHNICAL ASSISTANCE: A violation was cited regarding children’s records not being available for one child in care. We discussed the importance of records being onsite and available for each child in care, so that all information is on hand if needed, especially in the event of an emergency. § 110 91. Mandatory standards for a license. (9) Records. – Each child care facility shall keep accurate records on each child receiving care in the child care facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission, and shall submit records as required by the Department. All records of any child care facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of NC General Statutes - Chapter 110 Article 7 16 the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. We discussed the QRIS Pathway to the Stars. The provider will research both Pathways 1 & 2 and determine which pathway will work best. I provided detailed information on both pathways, including copies of all components of a 3 or 4 star license on the pathways. The provider will reach out with additional questions and will notify me when she has made a decision for her program and is ready to apply. RESOURCES: -The Health and Safety Trainings are offered on the DCDEE Moodle format. These trainings are free, and participants will receive training certificates when completed. -For other upcoming training opportunities please visit the Early Yeas website at: earlyyearsnc.org -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. -For information on recalls regarding children’s products, food, medicine, and other products please visit www.recalls.gov . You can also sign up for e-mail alerts for recalled products at this site. -Contact your Child Care Health Consultant, Jessica Jordan, for support in health practices in child care. Jessica Jordan, Child Care Health Consultant Orange County Partnership for Children Phone: 919-967-9091 ext. 233 Direct Line: 984-677-2233 Email: jjordan@orangesmartstart.org Website: www.orangesmartstart.org If you have questions or concerns, please contact me at caroline.sykes@dhhs.nc.gov or by phone at 336-266-4938. You can also contact my supervisor, Kaye Adkins, at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1720 · Violation

Name of Operation: THE COZY CORNER Facility ID: 68000533 Consultant: CUSARAH RIDDICK Operation Type: Family CC Home Case Number: 1023-346A Visit Date: 11/2/2023 Number Present: 1 Completed Date: 11/2/2023 Age: From 2 To 2 Total Minutes: 115 Time In: 08:35 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this Family child care home. Stephanie Brown, Provider, accompanied me during a walk-through of the home. During the visit, I discussed the allegations with Ms. Brown. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. On November 2, 2023, outside area used by the children was not cleaned, orderly, and free of items which are potentially hazardous to children. .1719(a)(1)&(17) 920 Records were not made available for review. The operator failed to have two children's files completed and available for review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The operator failed to keep an accurate daily attendance record for all children in care. .1721(e)(6) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). On November 2, 2023, the operator did not ensure the authorization form was fully completed with the required information. 10A NCAC 09 .1720(c)(4) 1739 All records required shall be available during operating hours, for review by a representative of the Division. On November 2, 2023, the operator was not able to locate her file for review by a representative of the Division. .1721(f)(7) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. The operator did not have the safe sleep policy and poster about safe sleep practices posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. .1724(b) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. The operator failed to document compliance with visually checking on three sleeping infant children in the last two months. .1724(a)(8)&(f) 1831 A valid qualification letter was not on file and available for review at the facility. On November 2, 2023, the Operator did not have a valid qualification letter on file for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. The operator failed to have a enrollment application form completed and available for review for a seven-year-old school age child. .1721(a)(3) Violations must be corrected immediately. Within one week (November 9, 2023), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at (Cusarah Riddick, Investigations Consultant, telephone number 919-208-0546, Cusarah.riddick@dhhs.nc.gov, fax number 919-715-1013) or (Sheronda Harris, Supervisor, Sheronda.harris@dhhs.nc.gov). Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2200). If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2200 · Violation

Name of Operation: THE COZY CORNER Facility ID: 68000533 Consultant: CUSARAH RIDDICK Operation Type: Family CC Home Case Number: 1023-346A Visit Date: 11/2/2023 Number Present: 1 Completed Date: 11/2/2023 Age: From 2 To 2 Total Minutes: 115 Time In: 08:35 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this Family child care home. Stephanie Brown, Provider, accompanied me during a walk-through of the home. During the visit, I discussed the allegations with Ms. Brown. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. On November 2, 2023, outside area used by the children was not cleaned, orderly, and free of items which are potentially hazardous to children. .1719(a)(1)&(17) 920 Records were not made available for review. The operator failed to have two children's files completed and available for review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The operator failed to keep an accurate daily attendance record for all children in care. .1721(e)(6) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). On November 2, 2023, the operator did not ensure the authorization form was fully completed with the required information. 10A NCAC 09 .1720(c)(4) 1739 All records required shall be available during operating hours, for review by a representative of the Division. On November 2, 2023, the operator was not able to locate her file for review by a representative of the Division. .1721(f)(7) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. The operator did not have the safe sleep policy and poster about safe sleep practices posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. .1724(b) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. The operator failed to document compliance with visually checking on three sleeping infant children in the last two months. .1724(a)(8)&(f) 1831 A valid qualification letter was not on file and available for review at the facility. On November 2, 2023, the Operator did not have a valid qualification letter on file for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. The operator failed to have a enrollment application form completed and available for review for a seven-year-old school age child. .1721(a)(3) Violations must be corrected immediately. Within one week (November 9, 2023), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at (Cusarah Riddick, Investigations Consultant, telephone number 919-208-0546, Cusarah.riddick@dhhs.nc.gov, fax number 919-715-1013) or (Sheronda Harris, Supervisor, Sheronda.harris@dhhs.nc.gov). Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2200). If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE COZY CORNER Facility ID: 68000533 Consultant: CUSARAH RIDDICK Operation Type: Family CC Home Case Number: 1023-346A Visit Date: 11/2/2023 Number Present: 1 Completed Date: 11/2/2023 Age: From 2 To 2 Total Minutes: 115 Time In: 08:35 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this Family child care home. Stephanie Brown, Provider, accompanied me during a walk-through of the home. During the visit, I discussed the allegations with Ms. Brown. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. On November 2, 2023, outside area used by the children was not cleaned, orderly, and free of items which are potentially hazardous to children. .1719(a)(1)&(17) 920 Records were not made available for review. The operator failed to have two children's files completed and available for review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The operator failed to keep an accurate daily attendance record for all children in care. .1721(e)(6) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). On November 2, 2023, the operator did not ensure the authorization form was fully completed with the required information. 10A NCAC 09 .1720(c)(4) 1739 All records required shall be available during operating hours, for review by a representative of the Division. On November 2, 2023, the operator was not able to locate her file for review by a representative of the Division. .1721(f)(7) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. The operator did not have the safe sleep policy and poster about safe sleep practices posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. .1724(b) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. The operator failed to document compliance with visually checking on three sleeping infant children in the last two months. .1724(a)(8)&(f) 1831 A valid qualification letter was not on file and available for review at the facility. On November 2, 2023, the Operator did not have a valid qualification letter on file for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. The operator failed to have a enrollment application form completed and available for review for a seven-year-old school age child. .1721(a)(3) Violations must be corrected immediately. Within one week (November 9, 2023), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at (Cusarah Riddick, Investigations Consultant, telephone number 919-208-0546, Cusarah.riddick@dhhs.nc.gov, fax number 919-715-1013) or (Sheronda Harris, Supervisor, Sheronda.harris@dhhs.nc.gov). Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2200). If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE COZY CORNER Facility ID: 68000533 Consultant: CUSARAH RIDDICK Operation Type: Family CC Home Case Number: 1023-346A Visit Date: 11/2/2023 Number Present: 1 Completed Date: 11/2/2023 Age: From 2 To 2 Total Minutes: 115 Time In: 08:35 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this Family child care home. Stephanie Brown, Provider, accompanied me during a walk-through of the home. During the visit, I discussed the allegations with Ms. Brown. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. On November 2, 2023, outside area used by the children was not cleaned, orderly, and free of items which are potentially hazardous to children. .1719(a)(1)&(17) 920 Records were not made available for review. The operator failed to have two children's files completed and available for review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The operator failed to keep an accurate daily attendance record for all children in care. .1721(e)(6) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). On November 2, 2023, the operator did not ensure the authorization form was fully completed with the required information. 10A NCAC 09 .1720(c)(4) 1739 All records required shall be available during operating hours, for review by a representative of the Division. On November 2, 2023, the operator was not able to locate her file for review by a representative of the Division. .1721(f)(7) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. The operator did not have the safe sleep policy and poster about safe sleep practices posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. .1724(b) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. The operator failed to document compliance with visually checking on three sleeping infant children in the last two months. .1724(a)(8)&(f) 1831 A valid qualification letter was not on file and available for review at the facility. On November 2, 2023, the Operator did not have a valid qualification letter on file for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. The operator failed to have a enrollment application form completed and available for review for a seven-year-old school age child. .1721(a)(3) Violations must be corrected immediately. Within one week (November 9, 2023), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at (Cusarah Riddick, Investigations Consultant, telephone number 919-208-0546, Cusarah.riddick@dhhs.nc.gov, fax number 919-715-1013) or (Sheronda Harris, Supervisor, Sheronda.harris@dhhs.nc.gov). Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2200). If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times