Primrose School Of Chapel Hill At Briar Chapel

GS110-91 · Violation

Name of Operation: Primrose School of Chapel Hill at Briar Chapel Facility ID: 19000410 Consultant: BRANDON FRY Operation Type: Center Case Number: Visit Date: 3/23/2026 Number Present: 158 Completed Date: 3/23/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 09:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a five-star license, issued October 17, 2024, using the accreditation pathway with Cognia. The last annual compliance visit was conducted on April 3, 2026. The sanitation inspection was completed August 12, 2025, with a “Superior” classification. The last fire inspection was conducted on June 18, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent as of March 23, 2026. The NC Secretary of State website was reviewed on March 23, 2026, and Brainworks Daycare LLC was listed as current- active. You visited each indoor and outdoor space with me. During today’s visit, I observed children in the indoor learning environments. Children were participating in general personal care routines and free play activities. Teachers were seen walking around the room engaging with children during play. I found supervision, ratios, and interactions to be in compliance. The following were also inspected during today’s visit: program requirements, equipment, furnishings, staff/child ratios, supervision, medication, medication administration, outdoor learning environments, and program records including staff records and children records. The following was cited during today’s inspection. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Teacher HR completed their first aid training after their first 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Teacher HR completed their CPR training after their first 90 days of employment. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child 10 did not have a medical record on file signed by a health care professional. GS110-91(1) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 6, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brandon Fry, Child Care Consultant, 80 Blake Blvd. P.O. Box 4441, Pinehurst, NC 28374, brandon.fry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Amber Best, Administrator, Primrose School of Chapel Hill at Briar Chapel, ID # 19000410 Technical Assistance: We discussed developing a system to track CPR/First Aid training courses to ensure that they are completed with in required timeframes for new hires and current employees renew prior to expiring. We also discussed creating a policy around children’s medical reports to ensure that medical reports are received within 30 days of enrollment. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brandon Fry, Child Care Consultant, (910) 473-4649, brandon.fry@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Primrose School of Chapel Hill at Briar Chapel Facility ID: 19000410 Consultant: BRANDON FRY Operation Type: Center Case Number: Visit Date: 3/23/2026 Number Present: 158 Completed Date: 3/23/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 09:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a five-star license, issued October 17, 2024, using the accreditation pathway with Cognia. The last annual compliance visit was conducted on April 3, 2026. The sanitation inspection was completed August 12, 2025, with a “Superior” classification. The last fire inspection was conducted on June 18, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent as of March 23, 2026. The NC Secretary of State website was reviewed on March 23, 2026, and Brainworks Daycare LLC was listed as current- active. You visited each indoor and outdoor space with me. During today’s visit, I observed children in the indoor learning environments. Children were participating in general personal care routines and free play activities. Teachers were seen walking around the room engaging with children during play. I found supervision, ratios, and interactions to be in compliance. The following were also inspected during today’s visit: program requirements, equipment, furnishings, staff/child ratios, supervision, medication, medication administration, outdoor learning environments, and program records including staff records and children records. The following was cited during today’s inspection. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Teacher HR completed their first aid training after their first 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Teacher HR completed their CPR training after their first 90 days of employment. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child 10 did not have a medical record on file signed by a health care professional. GS110-91(1) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 6, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brandon Fry, Child Care Consultant, 80 Blake Blvd. P.O. Box 4441, Pinehurst, NC 28374, brandon.fry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Amber Best, Administrator, Primrose School of Chapel Hill at Briar Chapel, ID # 19000410 Technical Assistance: We discussed developing a system to track CPR/First Aid training courses to ensure that they are completed with in required timeframes for new hires and current employees renew prior to expiring. We also discussed creating a policy around children’s medical reports to ensure that medical reports are received within 30 days of enrollment. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brandon Fry, Child Care Consultant, (910) 473-4649, brandon.fry@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Primrose School of Chapel Hill at Briar Chapel Facility ID: 19000410 Consultant: BRANDON FRY Operation Type: Center Case Number: Visit Date: 8/21/2025 Number Present: 139 Completed Date: 8/21/2025 Age: From 0 To 5 Total Minutes: 145 Time In: 09:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with the applicable child care requirements for a routine unannounced visit. Your program currently operates with a five-star license, issued October 17. 2024, Being accredited with through Cognia with the early learning standards. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent as of August 20, 2025. The NC Secretary of State website was reviewed on August 20, 2025, and Brainworks Daycare, LLC was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time, napping, and diapering routines. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Files for new staff were reviewed. Rated license requirements were reviewed to ensure compliance was maintained with the current program and education components as well as the quality point. Fire and sanitation inspections remain current. The following was cited during today’s inspection. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The center's ABCMS provider portal was not current with all teachers. G.S. 110-90.2 & .2703(r) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 4, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brandon Fry, Child Care Consultant, 80 Blake Blvd. P.O. Box 4441, Pinehurst, NC 28374, brandon.fry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Amber Best, Administrator, Primrose School of Chapel Hill at Briar Chapel, ID # 19000410 Technical Assistance: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brandon Fry, Child Care Consultant, (910) 473-4649, brandon.fry@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Primrose School of Chapel Hill at Briar Chapel Facility ID: 19000410 Consultant: BRANDON FRY Operation Type: Center Case Number: Visit Date: 8/21/2025 Number Present: 139 Completed Date: 8/21/2025 Age: From 0 To 5 Total Minutes: 145 Time In: 09:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with the applicable child care requirements for a routine unannounced visit. Your program currently operates with a five-star license, issued October 17. 2024, Being accredited with through Cognia with the early learning standards. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent as of August 20, 2025. The NC Secretary of State website was reviewed on August 20, 2025, and Brainworks Daycare, LLC was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time, napping, and diapering routines. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Files for new staff were reviewed. Rated license requirements were reviewed to ensure compliance was maintained with the current program and education components as well as the quality point. Fire and sanitation inspections remain current. The following was cited during today’s inspection. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The center's ABCMS provider portal was not current with all teachers. G.S. 110-90.2 & .2703(r) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 4, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brandon Fry, Child Care Consultant, 80 Blake Blvd. P.O. Box 4441, Pinehurst, NC 28374, brandon.fry@dhhs.nc.gov. If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Amber Best, Administrator, Primrose School of Chapel Hill at Briar Chapel, ID # 19000410 Technical Assistance: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Brandon Fry, Child Care Consultant, (910) 473-4649, brandon.fry@dhhs.nc.gov or Janet Edwards, Licensing Supervisor, 910-709-4160, janet.edwards@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Primrose School of Chapel Hill at Briar Chapel Facility ID: 19000410 Consultant: BRANDON FRY Operation Type: Center Case Number: Visit Date: 4/3/2025 Number Present: 129 Completed Date: 4/3/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a five-star license, issued October 17, 2024, with a Cognia accreditation that includes early learning standards. The last temporary time period visit was completed on September 17, 2024. The sanitation inspection was completed December 5, 2024, with a “Superior” classification. The last fire inspection was conducted June 27, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent as of April 3, 2025. The NC Secretary of State website was reviewed on April 3, 2025, and Brainworks Daycare, LLC was listed as current- active. You visited each indoor and outdoor space with me. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. Infants were engaged in tummy time, napping, and diapering routines. Sleep checks were monitored during today’s inspection. The caregivers were interacting and meeting the developmental needs for each of the children. During today’s visit, I also monitored staff records, children records, emergency drills, and all child care rules. Lunch was observed and consisted of macaroni and cheese, salad, tropical fruit, and milk. The following was cited during today’s inspection. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Teacher SF did not complete their First Aid training within their first 90 days of employment. It was completed on March 11, 2025 .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Teacher SF did not complete their CPR training within their first 90 days of employment. It was completed on March 11, 2025. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child 5 did not have record of their health assessment on file. GS110-91(1) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brandon Fry, Child Care Consultant, 80 Blake Blvd; PO Box 4441, Pinehurst, NC 28374, brandon.fry@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Amber Best, Administrator, Primrose School of Chapel at Briar Chapel, ID # 19000410 Technical Assistance: We discussed keeping a training log of training courses to ensure that all required staff training courses are completed within their required timeframes. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8601 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at brandon.fry@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: Primrose School of Chapel Hill at Briar Chapel Facility ID: 19000410 Consultant: BRANDON FRY Operation Type: Center Case Number: Visit Date: 4/3/2025 Number Present: 129 Completed Date: 4/3/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a five-star license, issued October 17, 2024, with a Cognia accreditation that includes early learning standards. The last temporary time period visit was completed on September 17, 2024. The sanitation inspection was completed December 5, 2024, with a “Superior” classification. The last fire inspection was conducted June 27, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent as of April 3, 2025. The NC Secretary of State website was reviewed on April 3, 2025, and Brainworks Daycare, LLC was listed as current- active. You visited each indoor and outdoor space with me. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. Infants were engaged in tummy time, napping, and diapering routines. Sleep checks were monitored during today’s inspection. The caregivers were interacting and meeting the developmental needs for each of the children. During today’s visit, I also monitored staff records, children records, emergency drills, and all child care rules. Lunch was observed and consisted of macaroni and cheese, salad, tropical fruit, and milk. The following was cited during today’s inspection. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Teacher SF did not complete their First Aid training within their first 90 days of employment. It was completed on March 11, 2025 .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Teacher SF did not complete their CPR training within their first 90 days of employment. It was completed on March 11, 2025. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child 5 did not have record of their health assessment on file. GS110-91(1) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brandon Fry, Child Care Consultant, 80 Blake Blvd; PO Box 4441, Pinehurst, NC 28374, brandon.fry@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Amber Best, Administrator, Primrose School of Chapel at Briar Chapel, ID # 19000410 Technical Assistance: We discussed keeping a training log of training courses to ensure that all required staff training courses are completed within their required timeframes. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8601 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at brandon.fry@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Primrose School of Chapel Hill at Briar Chapel Facility ID: 19000410 Consultant: BRANDON FRY Operation Type: Center Case Number: Visit Date: 4/3/2025 Number Present: 129 Completed Date: 4/3/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Your program currently operates with a five-star license, issued October 17, 2024, with a Cognia accreditation that includes early learning standards. The last temporary time period visit was completed on September 17, 2024. The sanitation inspection was completed December 5, 2024, with a “Superior” classification. The last fire inspection was conducted June 27, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent as of April 3, 2025. The NC Secretary of State website was reviewed on April 3, 2025, and Brainworks Daycare, LLC was listed as current- active. You visited each indoor and outdoor space with me. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. Infants were engaged in tummy time, napping, and diapering routines. Sleep checks were monitored during today’s inspection. The caregivers were interacting and meeting the developmental needs for each of the children. During today’s visit, I also monitored staff records, children records, emergency drills, and all child care rules. Lunch was observed and consisted of macaroni and cheese, salad, tropical fruit, and milk. The following was cited during today’s inspection. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Teacher SF did not complete their First Aid training within their first 90 days of employment. It was completed on March 11, 2025 .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Teacher SF did not complete their CPR training within their first 90 days of employment. It was completed on March 11, 2025. .1102(d) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child 5 did not have record of their health assessment on file. GS110-91(1) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 17, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brandon Fry, Child Care Consultant, 80 Blake Blvd; PO Box 4441, Pinehurst, NC 28374, brandon.fry@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Amber Best, Administrator, Primrose School of Chapel at Briar Chapel, ID # 19000410 Technical Assistance: We discussed keeping a training log of training courses to ensure that all required staff training courses are completed within their required timeframes. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8601 and someone will assist you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at brandon.fry@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Primrose School of Chapel Hill at Briar Chapel Facility ID: 19000410 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 5/16/2024 Number Present: 143 Completed Date: 5/16/2024 Age: From 0 To 6 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first Temporary Time Period Visit. This program currently operates with a temporary license effective April 16, 2024, to October 16, 2024, because of a Change of Ownership. Applicable childcare requirements were discussed with Amber Best, Administrator, and Anna Sharma, Owner. They both accompanied me as I conducted a walkthrough of the indoor and outdoor spaces used for child care. The children observed today were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were observed during routine activities such as eating breakfast and hand washing. Teachers adequately supervised children. For breakfast the children were served papaya, cereal, and milk. During the visit three (3) children’s files and four (4) staff files were reviewed during the visit. All center program records were also monitored. It is the center’s responsibility to review all files for completeness. Overall attendance and enrollment were collected today. The attached space capacity, and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. The indoor and outdoor space calculations were checked during the visit. There were no changes to the space calculations and there were no renovations made to the classrooms or playgrounds. At the completion of the visit, the Visit Summary was reviewed with Mrs. Best and Mrs. Sharma. Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. This was not updated annually for one staff. The staff completed it during the visit so, it was corrected during the visit. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This was not updated annually for one staff. The staff completed it during today's visit so, it was corrected during the visit. .0701(a) Two (2) violations were cited during today’s visit. They were corrected during the visit so they were not required to submit a compliance letter to me. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit may negatively affect your compliance score. Your compliance history is 96%. A copy was also given to you during today’s visit. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. It is imperative to submit official transcripts directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system) no later than September 1, 2024. All staff education should be current before the fifth month of the temporary time period as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive 2 points in program standards by meeting enhanced staff/child ratios or enhanced space and by providing the required activity centers and supplemental centers. To receive more than 2 points in program standards, the facility will need to have an Environment Rating Scale (ERS) assessment and score at least a 4.0 on each of the scales. Be sure to visit www.ncrlap.org to familiarize you and your staff with the different assessments. Also, if you meet the requirements for a 4-5 star rated license and plan to provide care to 4 year old’s you will be required to have a curriculum that has been approved by DCDEE. You can review the approved curriculum by visiting: https://ncchildcare.ncdhhs.gov/Read/nc-child-care-commission-approved-early-childhood-four-year-old-curricula-2018 Quality Bonus Point: While the facility may meet more than one possible quality point, the facility can only earn a maximum of one quality bonus point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. Technical Assistance: Quality Child Care: Providing quality child care is essential for children. There is ample research demonstrating that high quality child care experiences have many benefits to children and society and that quality child care is linked to children’s improved school performance. Classrooms with a planned curriculum have a more positive impact on child outcomes than one with no set curriculum. A comprehensive curriculum will address all areas of a child’s development including social and emotional, physical and health, cognition and general knowledge, and language and communication. For example, activities promoting literacy, math and science concepts, music and art are typically included. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. There was a Pepsi can in one (1) classroom. In order to help children develop healthy eating habits and encourage them to try new foods it is important that staff model healthy eating habits. For additional information you can visit: https://extension.arizona.edu/sites/extension.arizona.edu/files/pubs/az1808-2020.pdf REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times