Sunshine Home Day Care

10A NCAC 09 .1705 · Violation

Name of Operation: SUNSHINE HOME DAY CARE Facility ID: 92003565 Consultant: KIMBERLY GIROUARD Operation Type: Family CC Home Case Number: Visit Date: 2/26/2024 Number Present: 4 Completed Date: 2/26/2024 Age: From 1 To 3 Total Minutes: 230 Time In: 09:10 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your annual compliance visit. Upon arrival, I was greeted by the provider, Jyoti Yadav. You assisted me with the visit. I completed a walk through of the children's space, kitchen area, outdoor space and bathroom. At the time of the visit, there were 4 children present between the ages of 1-3 years old. The children were observed being dropped off, participating in morning table activities, participating in circle time, centers, music time, coloring, eating lunch, playing outside and going down for nap. LICENSE STATUS Currently, this Family Child Care Home (FCCH) operates with a one star license issued 1/24/2024 due to an owner name change. INSPECTIONS I reviewed required inspections including fire drills, emergency drills, and outdoor inspections. All inspections were found to be in compliance. DESIGNATED CHILDREN’S SPACE There are two activity areas for the children. One space is located off of the kitchen and the provider uses an additional room down a short hallway off the family room space. In the children’s spaces, there are a variety of manipulatives, pretend play toys, books and art materials for the children to explore throughout the day. The provider uses a changing table located in the bathroom for children who are still diapering, and the bathroom is located right outside the children’s space. The children use cots for napping and rest time. The provider uses her backyard for outdoor time and there were a variety of age-appropriate outdoor toys/equipment for the children to use. MONITORING During this visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. A checklist was used to note the items monitored and provided to the owner/operator at the conclusion of the visit. The following violations of childcare requirements were observed, documented and technical assistance regarding maintaining compliance was offered. All violations must be corrected immediately. Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child was missing the required discipline policy. G.S.110-91(10); .1727(a)&(b) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Provider did not complete her required 8 hours of annual training. This must be completed immediately. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1857 The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The provider did have her EPR plan available for review today. .1714(c) COMPLIANCE HISTORY According to NC General Statute all day care centers must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Any violations documented during visits to your program may have an impact on the total compliance history score and cause your score to drop below the mandated level. **Prior to today’s visit, the compliance history score for the center was 94%. Any violations cited during today's visit may affect this percentage. CONSULTATION/TECHNICAL ASSISTANCE *I encouraged Ms. Yadav to utilize the checklists located on the DCDEE website for the FCCH Operator, Children’s File Checklist, and FCCH Program Requirement Checklist. Each checklist is located on the DCDEE website under Provider and Provider Documents. I also suggested she organize each child’s file in the same order with the checklist on top. I recommend creating a file for each line item on each checklist. This format will help you stay organized and in compliance at all times. *Record reminders to complete your required eight (8) hours of annual training each year. Keep all certificates together and on file for review. REMINDERS *Your CPR and First Aide expire on April 9, 2024. These courses will need to be completed BEFORE they expire. *Your Health & Safety Trainings expire May 2024. Please complete this required training and attach all completed certificates together and place them in your training folder for review. AGENCY UPDATES WATER TESTING Please register asap for the required pre-enrollment webinar https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/ to participate in the Clean Classrooms for Carolina Kids Program. The Clean Classrooms for Carolina Kids program helps fulfill North Carolina requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816) for public schools and child care facilities related to lead in water, lead-based paint, and asbestos. This is currently free of charge. The goal is to identify and eliminate exposure to lead and asbestos hazards where North Carolina children learn and play. Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. Your letter is due no later than March 11, 2024, and should be emailed to Kimberly Girouard at Kimberly.Girouard@dhhs.nc.gov . CONTACT INFORMATION Should you have any questions, please contact Kimberly Girouard by phone at 919-602-2582 or email at Kimberly.Girouard@dhhs.nc.gov You can also contact my supervisor Michele Remington at Office: 336-819-9355 or by email Michele.Remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-91 · Violation

Name of Operation: SUNSHINE HOME DAY CARE Facility ID: 92003565 Consultant: KIMBERLY GIROUARD Operation Type: Family CC Home Case Number: Visit Date: 2/26/2024 Number Present: 4 Completed Date: 2/26/2024 Age: From 1 To 3 Total Minutes: 230 Time In: 09:10 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your annual compliance visit. Upon arrival, I was greeted by the provider, Jyoti Yadav. You assisted me with the visit. I completed a walk through of the children's space, kitchen area, outdoor space and bathroom. At the time of the visit, there were 4 children present between the ages of 1-3 years old. The children were observed being dropped off, participating in morning table activities, participating in circle time, centers, music time, coloring, eating lunch, playing outside and going down for nap. LICENSE STATUS Currently, this Family Child Care Home (FCCH) operates with a one star license issued 1/24/2024 due to an owner name change. INSPECTIONS I reviewed required inspections including fire drills, emergency drills, and outdoor inspections. All inspections were found to be in compliance. DESIGNATED CHILDREN’S SPACE There are two activity areas for the children. One space is located off of the kitchen and the provider uses an additional room down a short hallway off the family room space. In the children’s spaces, there are a variety of manipulatives, pretend play toys, books and art materials for the children to explore throughout the day. The provider uses a changing table located in the bathroom for children who are still diapering, and the bathroom is located right outside the children’s space. The children use cots for napping and rest time. The provider uses her backyard for outdoor time and there were a variety of age-appropriate outdoor toys/equipment for the children to use. MONITORING During this visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. A checklist was used to note the items monitored and provided to the owner/operator at the conclusion of the visit. The following violations of childcare requirements were observed, documented and technical assistance regarding maintaining compliance was offered. All violations must be corrected immediately. Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child was missing the required discipline policy. G.S.110-91(10); .1727(a)&(b) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Provider did not complete her required 8 hours of annual training. This must be completed immediately. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1857 The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The provider did have her EPR plan available for review today. .1714(c) COMPLIANCE HISTORY According to NC General Statute all day care centers must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Any violations documented during visits to your program may have an impact on the total compliance history score and cause your score to drop below the mandated level. **Prior to today’s visit, the compliance history score for the center was 94%. Any violations cited during today's visit may affect this percentage. CONSULTATION/TECHNICAL ASSISTANCE *I encouraged Ms. Yadav to utilize the checklists located on the DCDEE website for the FCCH Operator, Children’s File Checklist, and FCCH Program Requirement Checklist. Each checklist is located on the DCDEE website under Provider and Provider Documents. I also suggested she organize each child’s file in the same order with the checklist on top. I recommend creating a file for each line item on each checklist. This format will help you stay organized and in compliance at all times. *Record reminders to complete your required eight (8) hours of annual training each year. Keep all certificates together and on file for review. REMINDERS *Your CPR and First Aide expire on April 9, 2024. These courses will need to be completed BEFORE they expire. *Your Health & Safety Trainings expire May 2024. Please complete this required training and attach all completed certificates together and place them in your training folder for review. AGENCY UPDATES WATER TESTING Please register asap for the required pre-enrollment webinar https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/ to participate in the Clean Classrooms for Carolina Kids Program. The Clean Classrooms for Carolina Kids program helps fulfill North Carolina requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816) for public schools and child care facilities related to lead in water, lead-based paint, and asbestos. This is currently free of charge. The goal is to identify and eliminate exposure to lead and asbestos hazards where North Carolina children learn and play. Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. Your letter is due no later than March 11, 2024, and should be emailed to Kimberly Girouard at Kimberly.Girouard@dhhs.nc.gov . CONTACT INFORMATION Should you have any questions, please contact Kimberly Girouard by phone at 919-602-2582 or email at Kimberly.Girouard@dhhs.nc.gov You can also contact my supervisor Michele Remington at Office: 336-819-9355 or by email Michele.Remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SUNSHINE HOME DAY CARE Facility ID: 92003565 Consultant: KIMBERLY GIROUARD Operation Type: Family CC Home Case Number: Visit Date: 2/26/2024 Number Present: 4 Completed Date: 2/26/2024 Age: From 1 To 3 Total Minutes: 230 Time In: 09:10 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your annual compliance visit. Upon arrival, I was greeted by the provider, Jyoti Yadav. You assisted me with the visit. I completed a walk through of the children's space, kitchen area, outdoor space and bathroom. At the time of the visit, there were 4 children present between the ages of 1-3 years old. The children were observed being dropped off, participating in morning table activities, participating in circle time, centers, music time, coloring, eating lunch, playing outside and going down for nap. LICENSE STATUS Currently, this Family Child Care Home (FCCH) operates with a one star license issued 1/24/2024 due to an owner name change. INSPECTIONS I reviewed required inspections including fire drills, emergency drills, and outdoor inspections. All inspections were found to be in compliance. DESIGNATED CHILDREN’S SPACE There are two activity areas for the children. One space is located off of the kitchen and the provider uses an additional room down a short hallway off the family room space. In the children’s spaces, there are a variety of manipulatives, pretend play toys, books and art materials for the children to explore throughout the day. The provider uses a changing table located in the bathroom for children who are still diapering, and the bathroom is located right outside the children’s space. The children use cots for napping and rest time. The provider uses her backyard for outdoor time and there were a variety of age-appropriate outdoor toys/equipment for the children to use. MONITORING During this visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. A checklist was used to note the items monitored and provided to the owner/operator at the conclusion of the visit. The following violations of childcare requirements were observed, documented and technical assistance regarding maintaining compliance was offered. All violations must be corrected immediately. Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child was missing the required discipline policy. G.S.110-91(10); .1727(a)&(b) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Provider did not complete her required 8 hours of annual training. This must be completed immediately. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1857 The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The provider did have her EPR plan available for review today. .1714(c) COMPLIANCE HISTORY According to NC General Statute all day care centers must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Any violations documented during visits to your program may have an impact on the total compliance history score and cause your score to drop below the mandated level. **Prior to today’s visit, the compliance history score for the center was 94%. Any violations cited during today's visit may affect this percentage. CONSULTATION/TECHNICAL ASSISTANCE *I encouraged Ms. Yadav to utilize the checklists located on the DCDEE website for the FCCH Operator, Children’s File Checklist, and FCCH Program Requirement Checklist. Each checklist is located on the DCDEE website under Provider and Provider Documents. I also suggested she organize each child’s file in the same order with the checklist on top. I recommend creating a file for each line item on each checklist. This format will help you stay organized and in compliance at all times. *Record reminders to complete your required eight (8) hours of annual training each year. Keep all certificates together and on file for review. REMINDERS *Your CPR and First Aide expire on April 9, 2024. These courses will need to be completed BEFORE they expire. *Your Health & Safety Trainings expire May 2024. Please complete this required training and attach all completed certificates together and place them in your training folder for review. AGENCY UPDATES WATER TESTING Please register asap for the required pre-enrollment webinar https://rtiorg.zoom.us/webinar/register/WN_vmlhG6iRS26BdkV8SZSaDw#/ to participate in the Clean Classrooms for Carolina Kids Program. The Clean Classrooms for Carolina Kids program helps fulfill North Carolina requirements (NC 10A NCAC 41C.1001-1007, NC 154A NCAC 18A.2816) for public schools and child care facilities related to lead in water, lead-based paint, and asbestos. This is currently free of charge. The goal is to identify and eliminate exposure to lead and asbestos hazards where North Carolina children learn and play. Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. Your letter is due no later than March 11, 2024, and should be emailed to Kimberly Girouard at Kimberly.Girouard@dhhs.nc.gov . CONTACT INFORMATION Should you have any questions, please contact Kimberly Girouard by phone at 919-602-2582 or email at Kimberly.Girouard@dhhs.nc.gov You can also contact my supervisor Michele Remington at Office: 336-819-9355 or by email Michele.Remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SUNSHINE HOME DAY CARE Facility ID: 92003565 Consultant: KIMBERLY GIROUARD Operation Type: Family CC Home Case Number: Visit Date: 10/5/2023 Number Present: 5 Completed Date: 10/5/2023 Age: From 1 To 3 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your Routine Unannounced visit. The provider Jyoti Yadav greeted me upon arrival and assisted me during the visit. The provider's husband and two adult children were present in the home today during the visit. At the time of the visit, there were five (5) children present. Ranging in age from 1yr. – 3 ½ yrs. old. The children were observed finishing breakfast, engaged in circle time, playing dress up, and eating lunch. The provider, Ms. Yadav, was actively involved in the children’s activities throughout the visit today. LICENSE STATUS Currently this Family Childcare Home (FCCH) operates with a one-star license issued April 13, 2022. INSPECTIONS I reviewed required inspections including fire drills, emergency drills, and outdoor inspections and they were found to be in compliance. TRANSPORTATION This provider, Ms. Jyoti Yadav, stated she does not provide transportation to the children enrolled in her family childcare. DESIGNATED CHILDREN’S SPACE There are two separate play spaces for the children. The first one is off the kitchen area and the second one is located to the right of the kitchen area off the short hallway leading to the garage. In the children’s space, there are a variety of manipulatives, pretend play toys, books and art materials for the children to explore throughout the day. The provider uses a changing table for children who are still diapering, and the bathroom is located right outside the children’s space. The children use cots for napping and rest time. The provider uses her backyard for outdoor time and there were a variety of age-appropriate outdoor toys/equipment for the children to use. MONITORING During today’s visit, a partial assessment was conducted, monitoring all space occupied by the children, including the outdoor play environment. Household qualification letters were reviewed. Spaces were monitored for supervision, staff/child ratios, materials, and equipment. The following violations were observed today: Violation Number Comment Rule 929 Developmentally appropriate activities for the ages of children in care, were not provided as planned on the written schedule and activity plan. The provider did not have the October Activity Plan posted. G.S.110-91(12) & .1718(a)(6) 1831 A valid qualification letter was not on file and available for review at the facility. The criminal background checks for the providers husband, and two adult children, who all live in the home, were not available for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Plastic bags and ziplock bags with batteries in them were in unlocked cabinets that were accessible to the children. .1719(a)(18) 1940 Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care. Disinfectant and Clorox wipes were on the kitchen island and accessible to the children. .1719(a)(6) COMPLIANCE HISTORY According to NC General Statute all Child Care programs must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Any violations documented during visits to your program may have an impact on the total compliance history score and cause your score to drop below the mandated level. **Prior to today’s visit, the compliance history score for the center was 100%. Any violations cited during today's visit may affect this percentage. TECHNICAL ASSISTANCE: 1) Remind all parents that they are required to prepare their own child’s bottles and the children’s bottles must be delivered daily with the child’s name and the current date. 2) I suggested the provider use baby gates to block the entire kitchen area, which includes the butler’s pantry, living room area, the small hallway leading to the bathroom (which leads to the second activity room) and the area leading to the garage off from the children. 3) When enrolling new families into your family childcare, I recommend you give the entire enrollment packet to the parents and request they deliver the enrollment packet back to you at least three days prior to their start date. This will allow you time to confirm all forms are completed thoroughly and any necessary corrections can be completed prior to the child’s first day in care. CONSULTATION: **DCDEE in collaboration with other agencies have started a challenging behavior hotline. To Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom please call 1-888-600-1685 and choose Option 1. Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. Your letter is due no later than October 19, 2023 and should be emailed to Kimberly Girouard at Kimberly.Girouard@dhhs.nc.gov . CONTACT INFORMATION Should you have any questions, please contact me by phone at 919-602-2582 or email at Kimberly.Girouard@dhhs.nc.gov. Additionally, my supervisor’s contact information is Michele Remington Licensing Supervisor; Office: 336-819-9355 or email at michele.remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-91 · Violation

Name of Operation: SUNSHINE HOME DAY CARE Facility ID: 92003565 Consultant: KIMBERLY GIROUARD Operation Type: Family CC Home Case Number: Visit Date: 10/5/2023 Number Present: 5 Completed Date: 10/5/2023 Age: From 1 To 3 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your Routine Unannounced visit. The provider Jyoti Yadav greeted me upon arrival and assisted me during the visit. The provider's husband and two adult children were present in the home today during the visit. At the time of the visit, there were five (5) children present. Ranging in age from 1yr. – 3 ½ yrs. old. The children were observed finishing breakfast, engaged in circle time, playing dress up, and eating lunch. The provider, Ms. Yadav, was actively involved in the children’s activities throughout the visit today. LICENSE STATUS Currently this Family Childcare Home (FCCH) operates with a one-star license issued April 13, 2022. INSPECTIONS I reviewed required inspections including fire drills, emergency drills, and outdoor inspections and they were found to be in compliance. TRANSPORTATION This provider, Ms. Jyoti Yadav, stated she does not provide transportation to the children enrolled in her family childcare. DESIGNATED CHILDREN’S SPACE There are two separate play spaces for the children. The first one is off the kitchen area and the second one is located to the right of the kitchen area off the short hallway leading to the garage. In the children’s space, there are a variety of manipulatives, pretend play toys, books and art materials for the children to explore throughout the day. The provider uses a changing table for children who are still diapering, and the bathroom is located right outside the children’s space. The children use cots for napping and rest time. The provider uses her backyard for outdoor time and there were a variety of age-appropriate outdoor toys/equipment for the children to use. MONITORING During today’s visit, a partial assessment was conducted, monitoring all space occupied by the children, including the outdoor play environment. Household qualification letters were reviewed. Spaces were monitored for supervision, staff/child ratios, materials, and equipment. The following violations were observed today: Violation Number Comment Rule 929 Developmentally appropriate activities for the ages of children in care, were not provided as planned on the written schedule and activity plan. The provider did not have the October Activity Plan posted. G.S.110-91(12) & .1718(a)(6) 1831 A valid qualification letter was not on file and available for review at the facility. The criminal background checks for the providers husband, and two adult children, who all live in the home, were not available for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Plastic bags and ziplock bags with batteries in them were in unlocked cabinets that were accessible to the children. .1719(a)(18) 1940 Hazardous cleaning supplies and other items that might be poisonous e.g. toxic plants, were not out of reach or in locked storage when children were in care. Disinfectant and Clorox wipes were on the kitchen island and accessible to the children. .1719(a)(6) COMPLIANCE HISTORY According to NC General Statute all Child Care programs must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Any violations documented during visits to your program may have an impact on the total compliance history score and cause your score to drop below the mandated level. **Prior to today’s visit, the compliance history score for the center was 100%. Any violations cited during today's visit may affect this percentage. TECHNICAL ASSISTANCE: 1) Remind all parents that they are required to prepare their own child’s bottles and the children’s bottles must be delivered daily with the child’s name and the current date. 2) I suggested the provider use baby gates to block the entire kitchen area, which includes the butler’s pantry, living room area, the small hallway leading to the bathroom (which leads to the second activity room) and the area leading to the garage off from the children. 3) When enrolling new families into your family childcare, I recommend you give the entire enrollment packet to the parents and request they deliver the enrollment packet back to you at least three days prior to their start date. This will allow you time to confirm all forms are completed thoroughly and any necessary corrections can be completed prior to the child’s first day in care. CONSULTATION: **DCDEE in collaboration with other agencies have started a challenging behavior hotline. To Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom please call 1-888-600-1685 and choose Option 1. Please submit a corrective action letter for the above violations. While the Division allows you time to explain how you have corrected violations when they are documented, it is expected that you correct all violations immediately. Your corrective action letter must include the following: Name of your program, Id number of your program, Date of Letter, Violation(s) number(s), and How and When each violation was corrected. Your letter is due no later than October 19, 2023 and should be emailed to Kimberly Girouard at Kimberly.Girouard@dhhs.nc.gov . CONTACT INFORMATION Should you have any questions, please contact me by phone at 919-602-2582 or email at Kimberly.Girouard@dhhs.nc.gov. Additionally, my supervisor’s contact information is Michele Remington Licensing Supervisor; Office: 336-819-9355 or email at michele.remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times