Primrose School OF Cary

G.S. 110-90 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 9/4/2025 Number Present: 91 Completed Date: 9/4/2025 Age: From 0 To 4 Total Minutes: 115 Time In: 09:15 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Owner, Neeti Sobti. The Administrator is out on vacation currently. Currently this facility operates with a 5 star license effective 4/8/22. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 7 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 11/9/24. The last fire drill was completed on 8/21/25. The last shelter-in-place drill was completed 7/18/25. The operation's EPR plan was last updated 2/26/25. Outdoor inspections were observed to be completed monthly. Diaper creams were observed to have current permissions. Sleep checks were observed to be completed and logged via the operation's app system. I observed menu's to be posted. No emergency medications were observed in the facility. Transportation is not provided by this facility. The operation has completed enrollment in asbestos and lead paint testing. The operation was observed to have a roster in the ABCMS system. The operation is accredited through COGNIA. I observed 2 violations during this inspection. Violation Number Comment Rule 1898 Staff did not complete the health and safety training within one year of employment. 2 staff were observed to not have completed all required health and safety training courses within their 1st year of employment. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by September 18, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 18, 2025 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE When completing the staff and training sheet, please make sure to record the health and safety training completion dates and annual training hours required and received. This will make records evaluation easier and quicker during inspections. We discussed the rated license process resuming. Since the operation is accredited through COGNIA your permit may be renewed earlier in the process. I will communicate with you when the forms are needed. COGNIA is an automatic 5 star permit renewal. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 9/4/2025 Number Present: 91 Completed Date: 9/4/2025 Age: From 0 To 4 Total Minutes: 115 Time In: 09:15 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Owner, Neeti Sobti. The Administrator is out on vacation currently. Currently this facility operates with a 5 star license effective 4/8/22. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 7 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 11/9/24. The last fire drill was completed on 8/21/25. The last shelter-in-place drill was completed 7/18/25. The operation's EPR plan was last updated 2/26/25. Outdoor inspections were observed to be completed monthly. Diaper creams were observed to have current permissions. Sleep checks were observed to be completed and logged via the operation's app system. I observed menu's to be posted. No emergency medications were observed in the facility. Transportation is not provided by this facility. The operation has completed enrollment in asbestos and lead paint testing. The operation was observed to have a roster in the ABCMS system. The operation is accredited through COGNIA. I observed 2 violations during this inspection. Violation Number Comment Rule 1898 Staff did not complete the health and safety training within one year of employment. 2 staff were observed to not have completed all required health and safety training courses within their 1st year of employment. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by September 18, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 18, 2025 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE When completing the staff and training sheet, please make sure to record the health and safety training completion dates and annual training hours required and received. This will make records evaluation easier and quicker during inspections. We discussed the rated license process resuming. Since the operation is accredited through COGNIA your permit may be renewed earlier in the process. I will communicate with you when the forms are needed. COGNIA is an automatic 5 star permit renewal. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 0625-110A Visit Date: 6/17/2025 Number Present: 104 Completed Date: 6/17/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 10:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Kiera Smith, assistant director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Alisha Vines, director and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On February 15, 2025 and May 21, 2025, Two staff members engaged in a verbal altercation in the presence of the children. 10A NCAC 09 .0601(a) 853 Incident logs were not completed and maintained as required. An incident report for a serious injury was not recorded on the incident log. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Center management could not locate the file of a recent former staff member. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. A staff member failed to have a qualifying letter on file prior to working alone with children. G.S. 110-90.2(b) & (d) & .2703(e) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An incident report for a serious injury that occurred at the center was not submitted to the Division. .0802(f) Violations must be corrected immediately. Within one week, by June 24, 2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Pamelia Carmon, Investigations Consultant pamelia.carmon@dhhs.nc.gov. You may contact me Pamelia Carmon, Investigations Consultant at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 0625-110A Visit Date: 6/17/2025 Number Present: 104 Completed Date: 6/17/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 10:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Kiera Smith, assistant director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Alisha Vines, director and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On February 15, 2025 and May 21, 2025, Two staff members engaged in a verbal altercation in the presence of the children. 10A NCAC 09 .0601(a) 853 Incident logs were not completed and maintained as required. An incident report for a serious injury was not recorded on the incident log. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Center management could not locate the file of a recent former staff member. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. A staff member failed to have a qualifying letter on file prior to working alone with children. G.S. 110-90.2(b) & (d) & .2703(e) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An incident report for a serious injury that occurred at the center was not submitted to the Division. .0802(f) Violations must be corrected immediately. Within one week, by June 24, 2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Pamelia Carmon, Investigations Consultant pamelia.carmon@dhhs.nc.gov. You may contact me Pamelia Carmon, Investigations Consultant at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: PAMELIA CARMON Operation Type: Center Case Number: 0625-110A Visit Date: 6/17/2025 Number Present: 104 Completed Date: 6/17/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 10:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Kiera Smith, assistant director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Alisha Vines, director and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On February 15, 2025 and May 21, 2025, Two staff members engaged in a verbal altercation in the presence of the children. 10A NCAC 09 .0601(a) 853 Incident logs were not completed and maintained as required. An incident report for a serious injury was not recorded on the incident log. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Center management could not locate the file of a recent former staff member. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. A staff member failed to have a qualifying letter on file prior to working alone with children. G.S. 110-90.2(b) & (d) & .2703(e) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An incident report for a serious injury that occurred at the center was not submitted to the Division. .0802(f) Violations must be corrected immediately. Within one week, by June 24, 2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Pamelia Carmon, Investigations Consultant pamelia.carmon@dhhs.nc.gov. You may contact me Pamelia Carmon, Investigations Consultant at 919-280-2252, or pamelia.carmon@dhhs.nc.gov or Sheronda Harris, Investigations Supervisor at Sheronda.harris@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 3/12/2024 Number Present: 102 Completed Date: 3/12/2024 Age: From 0 To 5 Total Minutes: 90 Time In: 08:35 AM Time Out: 10:05 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements. Today's visit was conducted with Alisha Vines, Administrator. Children were observed participating in routine activities in their rooms and playing outside. A partial assessment of applicable childcare requirements was conducted. The last annual compliance visit was conducted on 9/12/23. The last fire inspection was conducted 2/22/24. The last shelter-in-place drill was completed 3/6/24. The last sanitation inspection was conducted 9/19/23. The last fire inspection was completed 10/2/23. Secretary of state information for the governing body was verified current. Staff and training worksheets and files for new staff hired since the last annual compliance inspection were reviewed. 1 emergency medication was observed on site. Medication permission form for this medication was observed to have expired in September 2023. The last lead water test for the operation was completed on 7/10/21 and is due by 7/10/24. All required postings were observed. Today I observed 2 violations regarding childcare requirements listed below and these violations were discussed with you in detail during the visit. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last documented outdoor inspection that was able to be observed during inspection was completed in January 2024. .0605(q) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by March 26, 2024 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by March 26, 2024, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Reminder that medication authorization forms for emergency medications are only valid for 6 months. Please implement a system to check these periodically to ensure they do not expire. If you've had a lead water test in the past it is likely due (every 3 years). Visit cleanwaterforcarolinakids.org and apply for a water test timely before you receive a sanitation inspection. Effective January 2024 you must complete a lead water test before January 2025. Please visit cleanwaterforuskids.org/carolina/ to register for the pre-enrollment webinar. After completion of the webinar you will be able to request the test. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 92 Completed Date: 9/12/2023 Age: From 0 To 5 Total Minutes: 145 Time In: 08:30 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Alisha Vines. Currently this facility operates with a 5 star license effective April 28, 2022. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Children were observed playing outside during outdoor play with adequate supervision. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 10 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 3/11/22. The last fire drill was completed on 8/25/23. The last lockdown drill was completed 6/30/23. The operation's EPR plan was last updated 8/23/22. Diaper creams and suntan lotions were observed to have current permissions in all rooms. Sleep checks were observed to be completed. Medications on hand were observed to be securely stored and have current permissions. Transportation is not provided. I observed 5 violations during this inspection. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not completed annually. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. During inspection, one staff present did not have a completed criminal background check. G.S. 110-90.2(b) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. 2 staff did not complete the required annual training hours during the last training period. .1103(a) 1053 On-going training received was not within the 9 topic areas listed in GS 110-91(11) and/or the health and safety training topic areas in rule .1102. One staff did not complete health and safety training within their first year of employment. GS 110-91(11); 10A NCAC 09.1102(b)(1-11) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The operation's EPR plan was not updated annually. .0607(e) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by September 22, 2023 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 22, 2023 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Please ensure a plan is setup for teachers to review permission forms for diaper creams and suntan lotions on a regular basis if there is not one already. Permission dates should be clearly noted and new permissions obtained prior to expiration. Several were observed to be expiring in the next week to month. When updating the EPR plan, if no changes are needed, the first page can be printed and added to the binder yearly to satisfy the requirements. Remember to ensure a background check letter or provisional letter is received prior to allowing someone to be present. Rated License permit renewals have resumed. Your operation falls under cohort 3 in which your planning years began July 1, 2025 and goes through June 30, 2026. Your implementation year will be July 1, 2026 through June 30, 2027. Please use the time during your planning year to upload education documents to WORKS and utilize NCRLAP resources to ensure you are prepared for assessment. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1102 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 92 Completed Date: 9/12/2023 Age: From 0 To 5 Total Minutes: 145 Time In: 08:30 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Alisha Vines. Currently this facility operates with a 5 star license effective April 28, 2022. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Children were observed playing outside during outdoor play with adequate supervision. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 10 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 3/11/22. The last fire drill was completed on 8/25/23. The last lockdown drill was completed 6/30/23. The operation's EPR plan was last updated 8/23/22. Diaper creams and suntan lotions were observed to have current permissions in all rooms. Sleep checks were observed to be completed. Medications on hand were observed to be securely stored and have current permissions. Transportation is not provided. I observed 5 violations during this inspection. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not completed annually. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. During inspection, one staff present did not have a completed criminal background check. G.S. 110-90.2(b) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. 2 staff did not complete the required annual training hours during the last training period. .1103(a) 1053 On-going training received was not within the 9 topic areas listed in GS 110-91(11) and/or the health and safety training topic areas in rule .1102. One staff did not complete health and safety training within their first year of employment. GS 110-91(11); 10A NCAC 09.1102(b)(1-11) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The operation's EPR plan was not updated annually. .0607(e) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by September 22, 2023 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 22, 2023 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Please ensure a plan is setup for teachers to review permission forms for diaper creams and suntan lotions on a regular basis if there is not one already. Permission dates should be clearly noted and new permissions obtained prior to expiration. Several were observed to be expiring in the next week to month. When updating the EPR plan, if no changes are needed, the first page can be printed and added to the binder yearly to satisfy the requirements. Remember to ensure a background check letter or provisional letter is received prior to allowing someone to be present. Rated License permit renewals have resumed. Your operation falls under cohort 3 in which your planning years began July 1, 2025 and goes through June 30, 2026. Your implementation year will be July 1, 2026 through June 30, 2027. Please use the time during your planning year to upload education documents to WORKS and utilize NCRLAP resources to ensure you are prepared for assessment. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 92 Completed Date: 9/12/2023 Age: From 0 To 5 Total Minutes: 145 Time In: 08:30 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Alisha Vines. Currently this facility operates with a 5 star license effective April 28, 2022. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Children were observed playing outside during outdoor play with adequate supervision. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 10 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 3/11/22. The last fire drill was completed on 8/25/23. The last lockdown drill was completed 6/30/23. The operation's EPR plan was last updated 8/23/22. Diaper creams and suntan lotions were observed to have current permissions in all rooms. Sleep checks were observed to be completed. Medications on hand were observed to be securely stored and have current permissions. Transportation is not provided. I observed 5 violations during this inspection. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not completed annually. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. During inspection, one staff present did not have a completed criminal background check. G.S. 110-90.2(b) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. 2 staff did not complete the required annual training hours during the last training period. .1103(a) 1053 On-going training received was not within the 9 topic areas listed in GS 110-91(11) and/or the health and safety training topic areas in rule .1102. One staff did not complete health and safety training within their first year of employment. GS 110-91(11); 10A NCAC 09.1102(b)(1-11) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The operation's EPR plan was not updated annually. .0607(e) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by September 22, 2023 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 22, 2023 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Please ensure a plan is setup for teachers to review permission forms for diaper creams and suntan lotions on a regular basis if there is not one already. Permission dates should be clearly noted and new permissions obtained prior to expiration. Several were observed to be expiring in the next week to month. When updating the EPR plan, if no changes are needed, the first page can be printed and added to the binder yearly to satisfy the requirements. Remember to ensure a background check letter or provisional letter is received prior to allowing someone to be present. Rated License permit renewals have resumed. Your operation falls under cohort 3 in which your planning years began July 1, 2025 and goes through June 30, 2026. Your implementation year will be July 1, 2026 through June 30, 2027. Please use the time during your planning year to upload education documents to WORKS and utilize NCRLAP resources to ensure you are prepared for assessment. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 92 Completed Date: 9/12/2023 Age: From 0 To 5 Total Minutes: 145 Time In: 08:30 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Alisha Vines. Currently this facility operates with a 5 star license effective April 28, 2022. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Children were observed playing outside during outdoor play with adequate supervision. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 10 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 3/11/22. The last fire drill was completed on 8/25/23. The last lockdown drill was completed 6/30/23. The operation's EPR plan was last updated 8/23/22. Diaper creams and suntan lotions were observed to have current permissions in all rooms. Sleep checks were observed to be completed. Medications on hand were observed to be securely stored and have current permissions. Transportation is not provided. I observed 5 violations during this inspection. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not completed annually. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. During inspection, one staff present did not have a completed criminal background check. G.S. 110-90.2(b) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. 2 staff did not complete the required annual training hours during the last training period. .1103(a) 1053 On-going training received was not within the 9 topic areas listed in GS 110-91(11) and/or the health and safety training topic areas in rule .1102. One staff did not complete health and safety training within their first year of employment. GS 110-91(11); 10A NCAC 09.1102(b)(1-11) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The operation's EPR plan was not updated annually. .0607(e) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by September 22, 2023 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 22, 2023 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Please ensure a plan is setup for teachers to review permission forms for diaper creams and suntan lotions on a regular basis if there is not one already. Permission dates should be clearly noted and new permissions obtained prior to expiration. Several were observed to be expiring in the next week to month. When updating the EPR plan, if no changes are needed, the first page can be printed and added to the binder yearly to satisfy the requirements. Remember to ensure a background check letter or provisional letter is received prior to allowing someone to be present. Rated License permit renewals have resumed. Your operation falls under cohort 3 in which your planning years began July 1, 2025 and goes through June 30, 2026. Your implementation year will be July 1, 2026 through June 30, 2027. Please use the time during your planning year to upload education documents to WORKS and utilize NCRLAP resources to ensure you are prepared for assessment. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PRIMROSE SCHOOL OF CARY Facility ID: 92003794 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 9/12/2023 Number Present: 92 Completed Date: 9/12/2023 Age: From 0 To 5 Total Minutes: 145 Time In: 08:30 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Alisha Vines. Currently this facility operates with a 5 star license effective April 28, 2022. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Children were observed playing outside during outdoor play with adequate supervision. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 10 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 3/11/22. The last fire drill was completed on 8/25/23. The last lockdown drill was completed 6/30/23. The operation's EPR plan was last updated 8/23/22. Diaper creams and suntan lotions were observed to have current permissions in all rooms. Sleep checks were observed to be completed. Medications on hand were observed to be securely stored and have current permissions. Transportation is not provided. I observed 5 violations during this inspection. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not completed annually. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. During inspection, one staff present did not have a completed criminal background check. G.S. 110-90.2(b) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. 2 staff did not complete the required annual training hours during the last training period. .1103(a) 1053 On-going training received was not within the 9 topic areas listed in GS 110-91(11) and/or the health and safety training topic areas in rule .1102. One staff did not complete health and safety training within their first year of employment. GS 110-91(11); 10A NCAC 09.1102(b)(1-11) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The operation's EPR plan was not updated annually. .0607(e) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by September 22, 2023 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by September 22, 2023 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Please ensure a plan is setup for teachers to review permission forms for diaper creams and suntan lotions on a regular basis if there is not one already. Permission dates should be clearly noted and new permissions obtained prior to expiration. Several were observed to be expiring in the next week to month. When updating the EPR plan, if no changes are needed, the first page can be printed and added to the binder yearly to satisfy the requirements. Remember to ensure a background check letter or provisional letter is received prior to allowing someone to be present. Rated License permit renewals have resumed. Your operation falls under cohort 3 in which your planning years began July 1, 2025 and goes through June 30, 2026. Your implementation year will be July 1, 2026 through June 30, 2027. Please use the time during your planning year to upload education documents to WORKS and utilize NCRLAP resources to ensure you are prepared for assessment. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times