Kindercare Learning Centers LLC

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTERS LLC Facility ID: 9255231 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 4/16/2026 Number Present: 65 Completed Date: 4/16/2026 Age: From 0 To 5 Total Minutes: 105 Time In: 09:05 AM Time Out: 10:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Truliette Reed. Currently this facility operates with a 5 star license effective 6/29/23. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 6 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 1/8/26. The last fire drill was completed on 3/20/26. The last shelter-in-place drill was completed 3/16/26. The operation's EPR plan was last updated 10/5/25. Outdoor inspections were observed to be completed monthly. Diaper creams were observed to have current permissions in all rooms. Sleep checks were observed to be completed. Bottles were observed labeled and feeding sheets were evaluated. I observed a current menu to be posted that met nutrition requirements. Substitutions were noted on the menu via sticky notes. There were no children presently enrolled that have any emergency medications at this time. Transportation is provided via 2 buses. Bus JN9438 has a registration which expires 5/2026. Bus VS4634 has a registration which expires 6/2026. Insurance expires 12/1/26. Vehicles had all required safety items and seat belts were checked for functionality. This operation was observed to have completed enrollment in asbestos and lead paint testing. This operation was observed to have a current roster in the ABCMS system. I observed 1 violation during this inspection. Violation Number Comment Rule 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch on the playground was observed to have a measurable depth of 3 inches at the ends of slides. .0605(k)(1-4) The violation documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by April 30, 2026 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by April 30, 2026 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE During today’s visit, we discussed your transition to the new QRIS Rated License. We reviewed the different Pathway options and the requirements within each of them. I shared resource and planning documents with you. We completed a ‘TRANSITION GUIDE’ and a copy of that was left with you that indicates your chosen Pathway and anticipated application date. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. Supervisor Michele Remington can be reached at Michele.Remington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-102 · Violation

Name of Operation: KINDERCARE LEARNING CENTERS LLC Facility ID: 9255231 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 10/28/2025 Number Present: 56 Completed Date: 10/28/2025 Age: From 0 To 5 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements. Today's visit was conducted with Truliette Reed, Administrator. Children were observed participating in routine activities in their rooms. A partial assessment of applicable childcare requirements was conducted. The last annual compliance visit was conducted on 4/17/25. The last fire inspection was conducted 12/19.24. The last sanitation inspection was conducted 3/24/25. Staff and training worksheets and files for new staff hired since the last annual compliance inspection were reviewed for required items based on the hire date. A fire drill was last conducted 10/14/25. The last lockdown drill was conducted 10/3/25. Outdoor inspections were observed to be completed monthly. No children present currently require any emergency medications. Therefore, emergency medication requirements could not be evaluated. Required postings were observed. A "no smoking" sign and the Summary of the NC Law were not observed. The Administrator printed these forms and posted them during inspection. This operation was observed to have completed enrollment in asbestos and lead paint testing. This operation was observed to have a current roster in the ABCMS system. Today I observed 3 violations regarding childcare requirements listed below and these violations were discussed with you in detail during the visit. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A summary of the NC Child Care Law was not observed posted during inspection. This was corrected when the Administrator printed the form and posted it during inspection. G.S. 110-102 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One employee present during inspection and hired in April was observed to not have completed first aid/CPR training within the first 90 days of employment. .1102(c) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. A no smoking sign was not observed during inspection. This was corrected during inspection when the Administrator printed a sign and posted it. .0604(i) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by November 11, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by November 11, 2025, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE During today’s visit, we discussed your transition to the new QRIS Rated License. We reviewed the different Pathway options and the requirements within each of them. I shared resource and planning documents with you. We completed a ‘TRANSITION GUIDE’ and a copy of that was left with you that indicates your chosen Pathway and anticipated application date. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTERS LLC Facility ID: 9255231 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 10/28/2025 Number Present: 56 Completed Date: 10/28/2025 Age: From 0 To 5 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements. Today's visit was conducted with Truliette Reed, Administrator. Children were observed participating in routine activities in their rooms. A partial assessment of applicable childcare requirements was conducted. The last annual compliance visit was conducted on 4/17/25. The last fire inspection was conducted 12/19.24. The last sanitation inspection was conducted 3/24/25. Staff and training worksheets and files for new staff hired since the last annual compliance inspection were reviewed for required items based on the hire date. A fire drill was last conducted 10/14/25. The last lockdown drill was conducted 10/3/25. Outdoor inspections were observed to be completed monthly. No children present currently require any emergency medications. Therefore, emergency medication requirements could not be evaluated. Required postings were observed. A "no smoking" sign and the Summary of the NC Law were not observed. The Administrator printed these forms and posted them during inspection. This operation was observed to have completed enrollment in asbestos and lead paint testing. This operation was observed to have a current roster in the ABCMS system. Today I observed 3 violations regarding childcare requirements listed below and these violations were discussed with you in detail during the visit. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. A summary of the NC Child Care Law was not observed posted during inspection. This was corrected when the Administrator printed the form and posted it during inspection. G.S. 110-102 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One employee present during inspection and hired in April was observed to not have completed first aid/CPR training within the first 90 days of employment. .1102(c) 1850 Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. A no smoking sign was not observed during inspection. This was corrected during inspection when the Administrator printed a sign and posted it. .0604(i) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by November 11, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by November 11, 2025, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE During today’s visit, we discussed your transition to the new QRIS Rated License. We reviewed the different Pathway options and the requirements within each of them. I shared resource and planning documents with you. We completed a ‘TRANSITION GUIDE’ and a copy of that was left with you that indicates your chosen Pathway and anticipated application date. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTERS LLC Facility ID: 9255231 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 4/17/2025 Number Present: 67 Completed Date: 4/17/2025 Age: From 0 To 5 Total Minutes: 125 Time In: 09:15 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Qiana McClain. Currently this facility operates with a 5 star license effective 6/29/23. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 8 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 12/19/24. The last fire drill was completed on 3/24/25. The last shelter-in-place drill was completed 3/21/25. The operation's EPR plan was last updated 3/24/25. Outdoor inspections were observed to be completed monthly. Sleep checks were observed to be completed and all safe sleep requirements were in compliance. I observed menu's to be posted in each room and the kitchen was observed. 3 medications were observed to meet all requirements and be stored safely. Transportation is provided by this facility. The operation stated they've always provided transportation but transportation was not listed as an approved service. The main page was updated to reflect transportation being offered. Vehicles JN9438 and CFX8870 were evaluated. Both vehicles had all required safety items and working seatbelts. Insurance for both vehicles expires 12/1/25. Current registration and inspections were not able to be located for both vehicles. This operation does not have a current employee list in the ABCMS background check system. Technical assistance was provided on this requirement. I observed 1 violations during this inspection. Violation Number Comment Rule 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Current registration for 2 vehicles used for transportation could not be verified during inspection. .1002(b) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by May 1, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by May 1, 2025 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. This is optional and up to your discretion at this time. I would advise to still work on preparing and ensuring staff education is current in WORKS. If you've had a lead water test in the past it is likely due (every 3 years). Visit cleanwaterforcarolinakids.org and apply for a water test timely before you receive a sanitation inspection. Please sign up for lead paint testing and asbestos testing on the same website. During signup after you complete the questionnaire, you may receive a letter(s) of exemption. Please keep these letters on file. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. No cost connecting applications can be submitted by employees to get them listed under your facility. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTERS LLC Facility ID: 9255231 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 4/17/2025 Number Present: 67 Completed Date: 4/17/2025 Age: From 0 To 5 Total Minutes: 125 Time In: 09:15 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Qiana McClain. Currently this facility operates with a 5 star license effective 6/29/23. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 8 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 12/19/24. The last fire drill was completed on 3/24/25. The last shelter-in-place drill was completed 3/21/25. The operation's EPR plan was last updated 3/24/25. Outdoor inspections were observed to be completed monthly. Sleep checks were observed to be completed and all safe sleep requirements were in compliance. I observed menu's to be posted in each room and the kitchen was observed. 3 medications were observed to meet all requirements and be stored safely. Transportation is provided by this facility. The operation stated they've always provided transportation but transportation was not listed as an approved service. The main page was updated to reflect transportation being offered. Vehicles JN9438 and CFX8870 were evaluated. Both vehicles had all required safety items and working seatbelts. Insurance for both vehicles expires 12/1/25. Current registration and inspections were not able to be located for both vehicles. This operation does not have a current employee list in the ABCMS background check system. Technical assistance was provided on this requirement. I observed 1 violations during this inspection. Violation Number Comment Rule 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Current registration for 2 vehicles used for transportation could not be verified during inspection. .1002(b) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by May 1, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by May 1, 2025 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. This is optional and up to your discretion at this time. I would advise to still work on preparing and ensuring staff education is current in WORKS. If you've had a lead water test in the past it is likely due (every 3 years). Visit cleanwaterforcarolinakids.org and apply for a water test timely before you receive a sanitation inspection. Please sign up for lead paint testing and asbestos testing on the same website. During signup after you complete the questionnaire, you may receive a letter(s) of exemption. Please keep these letters on file. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. No cost connecting applications can be submitted by employees to get them listed under your facility. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: KINDERCARE LEARNING CENTERS LLC Facility ID: 9255231 Consultant: ANTIONETTE WILLIAMS Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 73 Completed Date: 4/25/2024 Age: From 0 To 5 Total Minutes: 150 Time In: 09:25 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. A full assessment of child care requirements was conducted. Your program currently operates with a Five-star license. The facility was monitored for approved curriculum. Today’s visit was conducted with you, Juliana Kovacevic, Assistant Director. You visited each child care area with me. I monitored classrooms in use for compliance with staff/child ratios, supervision, capacity, group size and staff interaction/discipline. Children throughout the facility were playing outside, transitioning indoors for lunch, eating lunch, having small group activity, and resting. Staff assisted children with materials, facilitated play, and routines. The facility was monitored for health and safety requirements both indoors and outdoors. One violation related to outdoor safety was cited. Program requirements, along with equipment and furnishings were monitored and one violation was cited. All inspections and drills were current. A sampling of children’s and staff’s records was monitored and information documented on the children’s records form. I used a previous staff and training worksheet to monitor a sampling of existing staff files. New staff files were monitored. Two violations related to staff files were cited. A checklist was also used to monitor compliance. The last annual compliance visit was conducted 6/2/23. The owner/operator is listed as current/active with the NC Secretary of State. One mini bus used for transportation was monitored. One violation related to children’s records during transportation was cited. Violation Number Comment Rule 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy was not posted in the room for infants, space two. .0606(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Certification of successful completion of First Aid training was not on file for two staff members. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Certification of successful completion of CPR training was not on file for two staff members. .1102(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. A copy of the emergency medical care information form signed by a parent/guardian was not in the vehicle when children were transported. 10A NCAC 09 .1003(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information was not updated at least annually for four children. .0802(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not at least six inches of surfacing, mulch, at the end of the slide on the playground used by school aged children. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication authorization was not on file to administer Boogie Diaper Spray for one child. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/9/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Antionette Williams PO Box 312 Garner, NC 27529 Antionette.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States. It is necessary for the safety of children to require that the caregiver/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Each child transported must have emergency contact information on file along with a photograph of each child. This is helpful in identifying children in the event of an emergency/accident. The notebook containing children’s information did not have the emergency medical care information. Today you stated you would make a copy of the child’s emergency medical information form and place it in the notebook used to house children’s information during transportation. The number one cause of injury on playgrounds is falls to the surface. Maintaining the correct depth of protective surfacing material is crucial for safety. The outdoor learning environment offers a sense of freedom for children. Children can play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste, and their sense of motion. Since children are exploring it is very important to provide a safe environment. At the end of the slide on the playground for older children, the mulch measured less than an inch where the tree roots were exposed rather than the required six inches. . You explained you did not notice. You stated your facility is due to have much delivered. Maintaining compliance with CPR and First Aid certifications ensures staff are able to respond to children using the most up to date information in case of an emergency. Compliance also serves to refresh staff’s knowledge of CPR and First Aid as injuries to children while in child care are common. Being able to respond responsibly is crucial and can be the difference between life and death. Today you stated you did not know if staff had the certification and would check with the Center Director. Remember to send me the completed staff and training worksheet within two business days. MUST COMPLETE BY MAY 1, 2024: All facilities must be registered and complete pre-enrollment with cleanwaterforuskids.org/Carolina for lead-based paint and asbestos testing. UPDATES/RESOURCES: Today I discussed information regarding DCDEE’s free professional development membership offer through Teaching Strategies. Visit quorumlearning.com for more information. The visit summary was not left with you today due to regulatory issues. It was emailed after the visit. Contact me at 919-819-9383 or antionette.williams@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTERS LLC Facility ID: 9255231 Consultant: ANTIONETTE WILLIAMS Operation Type: Center Case Number: Visit Date: 4/25/2024 Number Present: 73 Completed Date: 4/25/2024 Age: From 0 To 5 Total Minutes: 150 Time In: 09:25 AM Time Out: 11:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. A full assessment of child care requirements was conducted. Your program currently operates with a Five-star license. The facility was monitored for approved curriculum. Today’s visit was conducted with you, Juliana Kovacevic, Assistant Director. You visited each child care area with me. I monitored classrooms in use for compliance with staff/child ratios, supervision, capacity, group size and staff interaction/discipline. Children throughout the facility were playing outside, transitioning indoors for lunch, eating lunch, having small group activity, and resting. Staff assisted children with materials, facilitated play, and routines. The facility was monitored for health and safety requirements both indoors and outdoors. One violation related to outdoor safety was cited. Program requirements, along with equipment and furnishings were monitored and one violation was cited. All inspections and drills were current. A sampling of children’s and staff’s records was monitored and information documented on the children’s records form. I used a previous staff and training worksheet to monitor a sampling of existing staff files. New staff files were monitored. Two violations related to staff files were cited. A checklist was also used to monitor compliance. The last annual compliance visit was conducted 6/2/23. The owner/operator is listed as current/active with the NC Secretary of State. One mini bus used for transportation was monitored. One violation related to children’s records during transportation was cited. Violation Number Comment Rule 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. A safe sleep policy was not posted in the room for infants, space two. .0606(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Certification of successful completion of First Aid training was not on file for two staff members. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Certification of successful completion of CPR training was not on file for two staff members. .1102(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. A copy of the emergency medical care information form signed by a parent/guardian was not in the vehicle when children were transported. 10A NCAC 09 .1003(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information was not updated at least annually for four children. .0802(c) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not at least six inches of surfacing, mulch, at the end of the slide on the playground used by school aged children. .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication authorization was not on file to administer Boogie Diaper Spray for one child. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 5/9/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Antionette Williams PO Box 312 Garner, NC 27529 Antionette.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States. It is necessary for the safety of children to require that the caregiver/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Each child transported must have emergency contact information on file along with a photograph of each child. This is helpful in identifying children in the event of an emergency/accident. The notebook containing children’s information did not have the emergency medical care information. Today you stated you would make a copy of the child’s emergency medical information form and place it in the notebook used to house children’s information during transportation. The number one cause of injury on playgrounds is falls to the surface. Maintaining the correct depth of protective surfacing material is crucial for safety. The outdoor learning environment offers a sense of freedom for children. Children can play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste, and their sense of motion. Since children are exploring it is very important to provide a safe environment. At the end of the slide on the playground for older children, the mulch measured less than an inch where the tree roots were exposed rather than the required six inches. . You explained you did not notice. You stated your facility is due to have much delivered. Maintaining compliance with CPR and First Aid certifications ensures staff are able to respond to children using the most up to date information in case of an emergency. Compliance also serves to refresh staff’s knowledge of CPR and First Aid as injuries to children while in child care are common. Being able to respond responsibly is crucial and can be the difference between life and death. Today you stated you did not know if staff had the certification and would check with the Center Director. Remember to send me the completed staff and training worksheet within two business days. MUST COMPLETE BY MAY 1, 2024: All facilities must be registered and complete pre-enrollment with cleanwaterforuskids.org/Carolina for lead-based paint and asbestos testing. UPDATES/RESOURCES: Today I discussed information regarding DCDEE’s free professional development membership offer through Teaching Strategies. Visit quorumlearning.com for more information. The visit summary was not left with you today due to regulatory issues. It was emailed after the visit. Contact me at 919-819-9383 or antionette.williams@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times