Kindercare Learning Center

10A NCAC 09 .0601 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 1/22/2026 Number Present: 38 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 135 Time In: 09:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Paulette High. When I arrived Sharelle Teasley was the person in charge and accompanied me on the walkthrough of the facility and playground. Currently this facility operates with a 4 star license effective 10/21/19. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 8 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 10/14/25. The last fire drill was completed on 12/16/25. The last shelter-in-place drill was completed 12/18/25. The operation's EPR plan was last updated 1/9/26. Outdoor inspections were observed to be completed monthly. One diaper cream was observed to be missing a permission form. This was corrected when the parent/employee arrived and completed the form. Sleep checks were observed to be completed. Bottles were observed labeled and feeding sheets were evaluated. I observed a current menu to be posted that met nutrition requirements. I did not observe any medications on hand at this facility so applicable medication rules regarding permissions could not be evaluated. Transportation is provided by this facility via 3 buses. Buses KM6599 and JN9443 were observed to have registration which expired 5/2025 these vehicles were stated to not be used until registration is renewed. Bus VS8295 was observed to have registration which expires 6/26. Vehicles were reviewed for all required items and functioning seat belts. Insurance was observed to expire 12/1/26. This operation was observed to not have completed enrollment in asbestos and lead paint testing. This operation was observed to have a current roster in the ABCMS system minus the Administrator and one new employee. I observed 5 violations during this inspection. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the 2 year old playground steps, rubber covering was observed to be torn leaving metal exposed underneath that was jagged, rusty, and sharp that presents a serious injury hazard. 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in the infant room was observed to be missing a permission form giving authorization to use. This was corrected during inspection when the parent arrived to drop off and completed the form. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). The operation has not completed enrollment in lead paint testing. Technical assistance regarding completing this requirement was previously given on 7/2/25 and 1/29/25. 10A NCAC 09 .0601(f) 1959 The child care center was not free of asbestos hazards as defined in G.S. 130A-444(2) and 10A NCAC 09 .0102(4). The operation has not completed enrollment in asbestos testing. Technical assistance regarding completing this requirement was previously provided on 7/2/25 and 1/29/25. 10A NCAC 09 .0601(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by February 5, 2026 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 5, 2026 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE During today’s visit, we discussed your transition to the new QRIS Rated License. We reviewed the different Pathway options and the requirements within each of them. I shared resource and planning documents with you. We completed a ‘TRANSITION GUIDE’ and a copy of that was left with you that indicates your chosen Pathway and anticipated application date. Please sign up (cleanwaterforcarolinakids.org) for lead paint testing and asbestos testing on the website. During signup after you complete the questionnaire, you may receive a letter(s) of exemption. Please keep these letters on file. Being enrolled in both tests is a minimum compliance requirement for sanitation by January 2026. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. No cost connecting applications can be submitted by employees to get them listed under your facility. Ensure all staff, including the Administrator, are listed on your roster. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 1/22/2026 Number Present: 38 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 135 Time In: 09:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Paulette High. When I arrived Sharelle Teasley was the person in charge and accompanied me on the walkthrough of the facility and playground. Currently this facility operates with a 4 star license effective 10/21/19. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 8 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 10/14/25. The last fire drill was completed on 12/16/25. The last shelter-in-place drill was completed 12/18/25. The operation's EPR plan was last updated 1/9/26. Outdoor inspections were observed to be completed monthly. One diaper cream was observed to be missing a permission form. This was corrected when the parent/employee arrived and completed the form. Sleep checks were observed to be completed. Bottles were observed labeled and feeding sheets were evaluated. I observed a current menu to be posted that met nutrition requirements. I did not observe any medications on hand at this facility so applicable medication rules regarding permissions could not be evaluated. Transportation is provided by this facility via 3 buses. Buses KM6599 and JN9443 were observed to have registration which expired 5/2025 these vehicles were stated to not be used until registration is renewed. Bus VS8295 was observed to have registration which expires 6/26. Vehicles were reviewed for all required items and functioning seat belts. Insurance was observed to expire 12/1/26. This operation was observed to not have completed enrollment in asbestos and lead paint testing. This operation was observed to have a current roster in the ABCMS system minus the Administrator and one new employee. I observed 5 violations during this inspection. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the 2 year old playground steps, rubber covering was observed to be torn leaving metal exposed underneath that was jagged, rusty, and sharp that presents a serious injury hazard. 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in the infant room was observed to be missing a permission form giving authorization to use. This was corrected during inspection when the parent arrived to drop off and completed the form. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). The operation has not completed enrollment in lead paint testing. Technical assistance regarding completing this requirement was previously given on 7/2/25 and 1/29/25. 10A NCAC 09 .0601(f) 1959 The child care center was not free of asbestos hazards as defined in G.S. 130A-444(2) and 10A NCAC 09 .0102(4). The operation has not completed enrollment in asbestos testing. Technical assistance regarding completing this requirement was previously provided on 7/2/25 and 1/29/25. 10A NCAC 09 .0601(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by February 5, 2026 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 5, 2026 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE During today’s visit, we discussed your transition to the new QRIS Rated License. We reviewed the different Pathway options and the requirements within each of them. I shared resource and planning documents with you. We completed a ‘TRANSITION GUIDE’ and a copy of that was left with you that indicates your chosen Pathway and anticipated application date. Please sign up (cleanwaterforcarolinakids.org) for lead paint testing and asbestos testing on the website. During signup after you complete the questionnaire, you may receive a letter(s) of exemption. Please keep these letters on file. Being enrolled in both tests is a minimum compliance requirement for sanitation by January 2026. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. No cost connecting applications can be submitted by employees to get them listed under your facility. Ensure all staff, including the Administrator, are listed on your roster. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 1/22/2026 Number Present: 38 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 135 Time In: 09:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Paulette High. When I arrived Sharelle Teasley was the person in charge and accompanied me on the walkthrough of the facility and playground. Currently this facility operates with a 4 star license effective 10/21/19. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 8 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 10/14/25. The last fire drill was completed on 12/16/25. The last shelter-in-place drill was completed 12/18/25. The operation's EPR plan was last updated 1/9/26. Outdoor inspections were observed to be completed monthly. One diaper cream was observed to be missing a permission form. This was corrected when the parent/employee arrived and completed the form. Sleep checks were observed to be completed. Bottles were observed labeled and feeding sheets were evaluated. I observed a current menu to be posted that met nutrition requirements. I did not observe any medications on hand at this facility so applicable medication rules regarding permissions could not be evaluated. Transportation is provided by this facility via 3 buses. Buses KM6599 and JN9443 were observed to have registration which expired 5/2025 these vehicles were stated to not be used until registration is renewed. Bus VS8295 was observed to have registration which expires 6/26. Vehicles were reviewed for all required items and functioning seat belts. Insurance was observed to expire 12/1/26. This operation was observed to not have completed enrollment in asbestos and lead paint testing. This operation was observed to have a current roster in the ABCMS system minus the Administrator and one new employee. I observed 5 violations during this inspection. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the 2 year old playground steps, rubber covering was observed to be torn leaving metal exposed underneath that was jagged, rusty, and sharp that presents a serious injury hazard. 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in the infant room was observed to be missing a permission form giving authorization to use. This was corrected during inspection when the parent arrived to drop off and completed the form. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). The operation has not completed enrollment in lead paint testing. Technical assistance regarding completing this requirement was previously given on 7/2/25 and 1/29/25. 10A NCAC 09 .0601(f) 1959 The child care center was not free of asbestos hazards as defined in G.S. 130A-444(2) and 10A NCAC 09 .0102(4). The operation has not completed enrollment in asbestos testing. Technical assistance regarding completing this requirement was previously provided on 7/2/25 and 1/29/25. 10A NCAC 09 .0601(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by February 5, 2026 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 5, 2026 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE During today’s visit, we discussed your transition to the new QRIS Rated License. We reviewed the different Pathway options and the requirements within each of them. I shared resource and planning documents with you. We completed a ‘TRANSITION GUIDE’ and a copy of that was left with you that indicates your chosen Pathway and anticipated application date. Please sign up (cleanwaterforcarolinakids.org) for lead paint testing and asbestos testing on the website. During signup after you complete the questionnaire, you may receive a letter(s) of exemption. Please keep these letters on file. Being enrolled in both tests is a minimum compliance requirement for sanitation by January 2026. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. No cost connecting applications can be submitted by employees to get them listed under your facility. Ensure all staff, including the Administrator, are listed on your roster. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 1/22/2026 Number Present: 38 Completed Date: 1/22/2026 Age: From 0 To 5 Total Minutes: 135 Time In: 09:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Paulette High. When I arrived Sharelle Teasley was the person in charge and accompanied me on the walkthrough of the facility and playground. Currently this facility operates with a 4 star license effective 10/21/19. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 8 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 10/14/25. The last fire drill was completed on 12/16/25. The last shelter-in-place drill was completed 12/18/25. The operation's EPR plan was last updated 1/9/26. Outdoor inspections were observed to be completed monthly. One diaper cream was observed to be missing a permission form. This was corrected when the parent/employee arrived and completed the form. Sleep checks were observed to be completed. Bottles were observed labeled and feeding sheets were evaluated. I observed a current menu to be posted that met nutrition requirements. I did not observe any medications on hand at this facility so applicable medication rules regarding permissions could not be evaluated. Transportation is provided by this facility via 3 buses. Buses KM6599 and JN9443 were observed to have registration which expired 5/2025 these vehicles were stated to not be used until registration is renewed. Bus VS8295 was observed to have registration which expires 6/26. Vehicles were reviewed for all required items and functioning seat belts. Insurance was observed to expire 12/1/26. This operation was observed to not have completed enrollment in asbestos and lead paint testing. This operation was observed to have a current roster in the ABCMS system minus the Administrator and one new employee. I observed 5 violations during this inspection. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the 2 year old playground steps, rubber covering was observed to be torn leaving metal exposed underneath that was jagged, rusty, and sharp that presents a serious injury hazard. 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in the infant room was observed to be missing a permission form giving authorization to use. This was corrected during inspection when the parent arrived to drop off and completed the form. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1955 The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). The operation has not completed enrollment in lead paint testing. Technical assistance regarding completing this requirement was previously given on 7/2/25 and 1/29/25. 10A NCAC 09 .0601(f) 1959 The child care center was not free of asbestos hazards as defined in G.S. 130A-444(2) and 10A NCAC 09 .0102(4). The operation has not completed enrollment in asbestos testing. Technical assistance regarding completing this requirement was previously provided on 7/2/25 and 1/29/25. 10A NCAC 09 .0601(f) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by February 5, 2026 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 5, 2026 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE During today’s visit, we discussed your transition to the new QRIS Rated License. We reviewed the different Pathway options and the requirements within each of them. I shared resource and planning documents with you. We completed a ‘TRANSITION GUIDE’ and a copy of that was left with you that indicates your chosen Pathway and anticipated application date. Please sign up (cleanwaterforcarolinakids.org) for lead paint testing and asbestos testing on the website. During signup after you complete the questionnaire, you may receive a letter(s) of exemption. Please keep these letters on file. Being enrolled in both tests is a minimum compliance requirement for sanitation by January 2026. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. No cost connecting applications can be submitted by employees to get them listed under your facility. Ensure all staff, including the Administrator, are listed on your roster. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: 0725-274L Visit Date: 7/29/2025 Number Present: 71 Completed Date: 7/29/2025 Age: From 0 To 9 Total Minutes: 125 Time In: 09:40 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced Observations: The purpose of today’s visit is to investigate allegations of non-compliance with the NC Child Care Requirements. A report was received by the agency on 7/18/25. The Assistant Director Charelle T assisted me with the visit. The Director arrived during the inspection. The received report was anonymous so I was unable to contact the reporter for further information. MONITORING I completed a walk-through of the facility. Limited monitoring of child care requirements occurred during today’s visit. I monitored (supervision, child/staff ratios, license, incident reports, select staff records). ALLEGATION #1 According to the reporter, there are concerns of ratio and group size in regards to older children being grouped with 1 year olds. OBSERVATIONS AND DISCUSSIONS * I observed all rooms to be within ratio and group size during inspection. I did not observe any older children mixed with toddlers during inspection. I observed attendance logs for the rooms to not note any older children present in the toddler rooms. *I interviewed the Administrator and AD regarding the allegation. They were unaware of any times where a 3-4 year old were mixed with toddlers. I interviewed caregivers across 4 rooms regarding older children being grouped with younger children. All caregivers interviewed stated they haven't had any children too young or old added to their rooms. The toddler rooms indicated they have had some children who have aged up to 2 years old but none present older than that. Caregivers in the 3-4 year old rooms stated they have not had any younger children added to their group for short periods of time. All caregivers were aware of their rooms age group and specified age range and did not have any children outside of that range during inspection. RESOLUTION Based on my discussions this allegation has been determined to be UNSUBSTANTIATED. I was unable to obtain any information that older children are mixed with younger children outside of the allowed short term transition period in the morning during drop off. ALLEGATION #2 According to the reporter, there are concerns of staff not meeting required qualifications. OBSERVATIONS AND DISCUSSIONS * I reviewed the qualifications for the Assistant Director. * I observed the file for the Assistant Director. I observed the AD to meet all required caregiver qualifications. *I interviewed the Administrator and Assistant Director. There is no receptionist for this operation. The AD has a desk at the front and is the closest thing to resembling a receptionist. She stated she has been in rooms more than sitting at the front lately. The Administrator stated she's worked through classrooms and was promoted to AD and is more than qualified to work in the classrooms. RESOLUTION Based on my discussions this allegation has been determined to be UNSUBSTANTIATED. Based on review of the file the AD is qualified to work in classrooms. There is no receptionist at this facility. ALLEGATION #3 According to the reporter, there are concerns of biting in the one year old room. OBSERVATIONS AND DISCUSSIONS * I observed a stack of incident reports regarding injuries and biting in the facility going back several months. I observed frequent biting incident reports of an average of 1-2 a week going back several months. I did not observe any biting during room observations. I did not observe any obvious bite marks on toddlers present during inspection. *I interviewed the Administrator regarding the biting allegation. She said they had 1 parent leave with 2 children recently due to biting. They have had another parent upset with biting as well. They try to have the teachers shadow children that bite as much as possible to prevent biting. It was stated some children are bitten through clothes, such as on the back, and in those instances the staff are sometimes not even aware the child was bitten since they have no reason to look under a child's clothes. She stated they recently had a biter enroll and previously had no issues with biting. I interviewed caregivers across 4 rooms regarding biting. It was stated that there are 4 children who are biters in the facility. These children are split during the day among 2 rooms but are together in the mornings. Caregivers in charge of these children were aware of the biting and described trying to be vigilant to supervise the children to ensure they don't get bitten. Teachers in the rooms with biters are usually working by themselves so they described being stuck with tasks like diaper changing where they cannot leave a child on a changing table to intervene when biting occurs. Caregivers stated when biting occurs they write up an injury report and notify the front office. They stated they talk to the parents of both children and are trying to work with the children to prevent biting. One child was described as instigating biting by taking other children's toys and being pushy causing that child to get bitten more often. Some children were described as not crying after being bitten so it's sometime difficult to tell when the biting occurred. RESOLUTION Based on my discussions this allegation has been determined to be UNSUBSTANTIATED. While biting is occurring and is a natural part of children's development, it seems to be being managed by the staff in the rooms to be the best of their ability. They report the biting incidents, and the number of biting incidents does not seem excessive based on incident report documentation. ALLEGATION #4 According to the reporter, there are concerns regarding ratios/group size. OBSERVATIONS AND DISCUSSIONS * I reviewed room attendance records for the toddler rooms. Room attendance records seemed to indicate compliance but it was difficult to tell with the corporate forms used. * I observed rooms to be within ratio and group size during inspection. I observed supervision to be adequate during the walkthrough. *I interviewed the Administrator regarding ratio allegations. She stated they have a floater for when staff is out to fill in rooms and the AD also fills in when needed. She stated she is not aware of being over ratio. I interviewed the AD regarding the ratio allegations. She stated they do their best to maintain ratio and move children and teachers around as needed to make sure they are within ratio/group size. She stated it's normal for them to have call outs and staffing problems but they are trying to manage. Prior to the Administrator arriving the AD stated that the Administrator comes in 10:30 to close and the AD opens. I interviewed caregivers in 4 rooms. Staff described that being over ratio/group size in the mornings was a fairly common occurrence. It was stated that usually additional caregivers are scheduled to come in around 8:00 but don't show up until 8:30 or call out. Usually it is resolved between 8-9 but ratio for some caregivers, ratio is exceeded until this time fairly frequently. Another caregiver stated that they had 1 week of bad staffing issues where they were over ratio during that week but it hasn't happened since then. Caregiver's stated they can flag in the app the operation uses that they are over ratio and sometimes someone comes to fill in but not always. RESOLUTION Based on my discussions this allegation has been determined to be SUBSTANTIATED. Multiple staff described being over ratio/group size in the morning time before additional relief staff arrive. The main occurrence of ratio/group size violations seems to be occurring between 7:30-8:30 but the occurrences were described as frequent. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Ratios were determined to be exceeded in the morning time before additional relief staff arrive. GS 110-91(7);.0713(a-d) The above violations must be corrected immediately. A follow up inspection will be conducted to review compliance with the violations cited. INVESTIGATION STATUS The investigation will be closed after compliance is determined pending a follow-up inspection. TECHNICAL ASSISTANCE PROVIDED While biting is a common part of the development process for some children, it can often be prevented. I would advise exploring if the toddler rooms can be combined where there are always 2 caregivers present to better supervise and prevent biting during frequent tasks such as diaper changing or feeding. Adequate supervision is the best prevention for biting and having more caregiver's present to supervise can be better than separating the rooms. I'd advise having a floater or extra staff at least move between the rooms to assist with tasks like diaper changing. Ratio and group size cannot be exceeded. A change in staff arrival and accountability needs to occur to ensure that coverage is present and ratio/group size is maintained. I suggest analyzing when children arrive versus when staff arrive to determine if adjustments in the schedule need to occur so that staff arrive when additional coverage is needed. Incidents related to supervision are exacerbated when ratio/group size is exceeded because caregivers are not able to adequately supervise so many children. Should you have any questions or need my assistance, please contact me by phone at 984-389-7839 or email at scott.moore@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 7/17/2025 Number Present: 47 Completed Date: 7/17/2025 Age: From 0 To 5 Total Minutes: 50 Time In: 11:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up inspection was conducted on 7/17/25. The purpose of the inspection was to follow-up on violations from the inspection conducted on 7/2/25. Prior to inspection the Administrator sent me an email requesting an extension but did not reply to my request for the status of corrections or which items the extension was for. When I arrived Ms. Paulette High was the person in charge. A walkthrough of the facility was conducted to assess for health and safety and obtain enrollment. The following items were corrected: 844 - child has not been present. Required medication box will be obtained prior to returning. 847 - One child has not been present. The other child's form was observed updated. 1757 - Background check qualification letter was observed on hand. Today I observed 0 new violations and 2 violations from the previous inspection were re-cited: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operation does not have a current roster in the ABCMS background check system. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill has not been completed. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by July 31, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by July 31, 2025, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Sign up information and guides for the ABCMS system were previously provided. It's advised to start working on this now as it will take time to have staff submit connecting background checks. A current roster in the ABCMS will be evaluated during inspections and you are required to maintain your roster. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 7/17/2025 Number Present: 47 Completed Date: 7/17/2025 Age: From 0 To 5 Total Minutes: 50 Time In: 11:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up inspection was conducted on 7/17/25. The purpose of the inspection was to follow-up on violations from the inspection conducted on 7/2/25. Prior to inspection the Administrator sent me an email requesting an extension but did not reply to my request for the status of corrections or which items the extension was for. When I arrived Ms. Paulette High was the person in charge. A walkthrough of the facility was conducted to assess for health and safety and obtain enrollment. The following items were corrected: 844 - child has not been present. Required medication box will be obtained prior to returning. 847 - One child has not been present. The other child's form was observed updated. 1757 - Background check qualification letter was observed on hand. Today I observed 0 new violations and 2 violations from the previous inspection were re-cited: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operation does not have a current roster in the ABCMS background check system. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill has not been completed. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by July 31, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by July 31, 2025, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Sign up information and guides for the ABCMS system were previously provided. It's advised to start working on this now as it will take time to have staff submit connecting background checks. A current roster in the ABCMS will be evaluated during inspections and you are required to maintain your roster. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 67 Completed Date: 7/2/2025 Age: From 0 To 12 Total Minutes: 105 Time In: 09:35 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements. Today's visit was discussed with Paulette High, Administrator. When I arrived Sharelle Teasley was the person in charge and provided most of the documents and information during the inspection. The Administrator arrived towards the end of the inspection. Children were observed participating in routine activities in their rooms and playing outside. A partial assessment of applicable childcare requirements was conducted. The last annual compliance visit was conducted on 1/27/25. The last fire inspection was conducted 9/20/24. The last sanitation inspection was conducted 10/21/24. Files for 2 new staff hired since the last annual compliance inspection were reviewed. One was a file and the other was a stack of paperwork. No background check letters were observed on hand for either staff. The system was checked and it was confirmed these staff had current background checks. A fire drill was last conducted 6/30/25. The last documented shelter-in-place drill was conducted 10/17/24. Outdoor inspections were observed to be completed monthly. Medications are stored in each room in backpacks stored above 5 feet in height. 2 emergency medications were observed during the inspection. All required postings were observed. Today I observed 6 violations regarding childcare requirements listed below and these violations were discussed with you in detail during the visit. Violation Number Comment Rule 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A first aid poster was not observed posted in the operation. This was corrected during the inspection. .0802(h) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One emergency medication in the K-prep room did not have the original prescription or medication packaging. .0803(2)(a) 847 Parent's medication authorization did not include required information. 2 emergency medications evaluated during inspection did not contain the proper medication authorizations. One form in the K-prep room was expired and last updated 5/11/24. One medication in the 3's room had no medication authorization form accompanying the medication. 10A NCAC 09 .0803(4)(6-9) 1757 A valid qualification letter was not on file and available to review at the facility. File information for 1 employee did not have copies of the current qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. This operation has not completed enrollment in the ABCMS system and does not have a current roster in the ABCMS system. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last documented shelter-in-place drill was completed 10/17/24. There has been no other safety drill documented since the October 2024 drill. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by July 16, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by July 16, 2025, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE A reminder that emergency medication authorizations can only be valid for 6 months at a time and must be maintained on file for permission to administer the medications on hand. The school age caregiver was unaware of what a screentime log was. A screen time log should be maintained for any times the children watch movies or play on computers/tablets. 4 children were observed playing on tablets during inspection but the teacher stated they only play for 30 minutes. Capacities listed on the classroom ratio/group size sheets were not always accurate. For example, the school age B room has a listed maximum capacity of 25 whereas the space computation sheet for the operation shows a maximum capacity of 20 for that room. It's advised that these be corrected to ensure that room capacity is not exceeded. The clean water for Carolina kids website shows that enrollment has been started for asbestos and lead paint testing. The operation needs to finish enrollment ASAP. If this is not completed before the next inspection a violation will be cited. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. All guides and directions for the ABCMS system were emailed during inspection. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 67 Completed Date: 7/2/2025 Age: From 0 To 12 Total Minutes: 105 Time In: 09:35 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements. Today's visit was discussed with Paulette High, Administrator. When I arrived Sharelle Teasley was the person in charge and provided most of the documents and information during the inspection. The Administrator arrived towards the end of the inspection. Children were observed participating in routine activities in their rooms and playing outside. A partial assessment of applicable childcare requirements was conducted. The last annual compliance visit was conducted on 1/27/25. The last fire inspection was conducted 9/20/24. The last sanitation inspection was conducted 10/21/24. Files for 2 new staff hired since the last annual compliance inspection were reviewed. One was a file and the other was a stack of paperwork. No background check letters were observed on hand for either staff. The system was checked and it was confirmed these staff had current background checks. A fire drill was last conducted 6/30/25. The last documented shelter-in-place drill was conducted 10/17/24. Outdoor inspections were observed to be completed monthly. Medications are stored in each room in backpacks stored above 5 feet in height. 2 emergency medications were observed during the inspection. All required postings were observed. Today I observed 6 violations regarding childcare requirements listed below and these violations were discussed with you in detail during the visit. Violation Number Comment Rule 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A first aid poster was not observed posted in the operation. This was corrected during the inspection. .0802(h) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One emergency medication in the K-prep room did not have the original prescription or medication packaging. .0803(2)(a) 847 Parent's medication authorization did not include required information. 2 emergency medications evaluated during inspection did not contain the proper medication authorizations. One form in the K-prep room was expired and last updated 5/11/24. One medication in the 3's room had no medication authorization form accompanying the medication. 10A NCAC 09 .0803(4)(6-9) 1757 A valid qualification letter was not on file and available to review at the facility. File information for 1 employee did not have copies of the current qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. This operation has not completed enrollment in the ABCMS system and does not have a current roster in the ABCMS system. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last documented shelter-in-place drill was completed 10/17/24. There has been no other safety drill documented since the October 2024 drill. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by July 16, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by July 16, 2025, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE A reminder that emergency medication authorizations can only be valid for 6 months at a time and must be maintained on file for permission to administer the medications on hand. The school age caregiver was unaware of what a screentime log was. A screen time log should be maintained for any times the children watch movies or play on computers/tablets. 4 children were observed playing on tablets during inspection but the teacher stated they only play for 30 minutes. Capacities listed on the classroom ratio/group size sheets were not always accurate. For example, the school age B room has a listed maximum capacity of 25 whereas the space computation sheet for the operation shows a maximum capacity of 20 for that room. It's advised that these be corrected to ensure that room capacity is not exceeded. The clean water for Carolina kids website shows that enrollment has been started for asbestos and lead paint testing. The operation needs to finish enrollment ASAP. If this is not completed before the next inspection a violation will be cited. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. All guides and directions for the ABCMS system were emailed during inspection. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 67 Completed Date: 7/2/2025 Age: From 0 To 12 Total Minutes: 105 Time In: 09:35 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements. Today's visit was discussed with Paulette High, Administrator. When I arrived Sharelle Teasley was the person in charge and provided most of the documents and information during the inspection. The Administrator arrived towards the end of the inspection. Children were observed participating in routine activities in their rooms and playing outside. A partial assessment of applicable childcare requirements was conducted. The last annual compliance visit was conducted on 1/27/25. The last fire inspection was conducted 9/20/24. The last sanitation inspection was conducted 10/21/24. Files for 2 new staff hired since the last annual compliance inspection were reviewed. One was a file and the other was a stack of paperwork. No background check letters were observed on hand for either staff. The system was checked and it was confirmed these staff had current background checks. A fire drill was last conducted 6/30/25. The last documented shelter-in-place drill was conducted 10/17/24. Outdoor inspections were observed to be completed monthly. Medications are stored in each room in backpacks stored above 5 feet in height. 2 emergency medications were observed during the inspection. All required postings were observed. Today I observed 6 violations regarding childcare requirements listed below and these violations were discussed with you in detail during the visit. Violation Number Comment Rule 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A first aid poster was not observed posted in the operation. This was corrected during the inspection. .0802(h) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One emergency medication in the K-prep room did not have the original prescription or medication packaging. .0803(2)(a) 847 Parent's medication authorization did not include required information. 2 emergency medications evaluated during inspection did not contain the proper medication authorizations. One form in the K-prep room was expired and last updated 5/11/24. One medication in the 3's room had no medication authorization form accompanying the medication. 10A NCAC 09 .0803(4)(6-9) 1757 A valid qualification letter was not on file and available to review at the facility. File information for 1 employee did not have copies of the current qualification letter. G.S. 110-90.2(b) & (d) & .2703(e) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. This operation has not completed enrollment in the ABCMS system and does not have a current roster in the ABCMS system. G.S. 110-90.2 & .2703(r) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last documented shelter-in-place drill was completed 10/17/24. There has been no other safety drill documented since the October 2024 drill. .0604(u);.0302(d)(8) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by July 16, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by July 16, 2025, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE A reminder that emergency medication authorizations can only be valid for 6 months at a time and must be maintained on file for permission to administer the medications on hand. The school age caregiver was unaware of what a screentime log was. A screen time log should be maintained for any times the children watch movies or play on computers/tablets. 4 children were observed playing on tablets during inspection but the teacher stated they only play for 30 minutes. Capacities listed on the classroom ratio/group size sheets were not always accurate. For example, the school age B room has a listed maximum capacity of 25 whereas the space computation sheet for the operation shows a maximum capacity of 20 for that room. It's advised that these be corrected to ensure that room capacity is not exceeded. The clean water for Carolina kids website shows that enrollment has been started for asbestos and lead paint testing. The operation needs to finish enrollment ASAP. If this is not completed before the next inspection a violation will be cited. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. All guides and directions for the ABCMS system were emailed during inspection. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 1/27/2025 Number Present: 50 Completed Date: 1/27/2025 Age: From 0 To 5 Total Minutes: 115 Time In: 09:35 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Paulette High. When I first arrived Sharell T. was the person in charge and accompanied me on the walkthrough of the facility. Currently this facility operates with a 4 star license effective 8/23/23. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Children were observed to be adequately supervised. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 8 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 9/20/24. The last fire drill was completed on 12/12/24. The last shelter-in-place drill was completed 10/17/24. The operation's EPR plan was last updated 1/3/24. Outdoor inspections were observed to be completed monthly. Diaper creams were observed to have current permissions in all rooms. Sleep checks were observed to be completed and historical checks from the last few weeks were reviewed. No emergency medications were observed throughout the operation. Transportation is offered via 2 small buses. Bus JN9443 has a registration which expires 5/2025 and bus KM6599 has a registration which expires 5/2025. Insurance for the vehicles expires 12/1/25. All required items were observed on the vehicles and the transportation binders were reviewed. I observed 3 violations during this inspection. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in rooms Discovery and YPS had visible paint peeling within reach of children in care. 15A NCAC 18A .2825(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The EPR plan was observed to have last been updated January 3, 2024. The Administrator corrected this during inspection. .0607(f) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch in the outdoor area beneath the swings and at the end of the slides measures 1/2" or less and is not sufficient depth to mitigate fall injuries. .0605(k)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by February 10, 2024 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 10, 2024 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. This is optional and up to your discretion at this time. I would advise to still work on preparing and ensuring staff education is current in WORKS. If you've had a lead water test in the past it is likely due (every 3 years). Visit cleanwaterforcarolinakids.org and apply for a water test timely before you receive a sanitation inspection. Please sign up for lead paint testing and asbestos testing on the same website. During signup after you complete the questionnaire, you may receive a letter(s) of exemption. Please keep these letters on file. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. No cost connecting applications can be submitted by employees to get them listed under your facility. In one of the vehicles used for transportation it was observed that a paper was blocking the motion security detector for the bus. This motion detector is supposed to assist the ensure that no child in accidentally left on the bus and you are notified immediately should that situation occur. The sensor being blocked prevents this system from operating. I would advise making sure this system is being utilized and not routinely interfered with by your drivers. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 1/27/2025 Number Present: 50 Completed Date: 1/27/2025 Age: From 0 To 5 Total Minutes: 115 Time In: 09:35 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Paulette High. When I first arrived Sharell T. was the person in charge and accompanied me on the walkthrough of the facility. Currently this facility operates with a 4 star license effective 8/23/23. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Children were observed to be adequately supervised. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 8 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 9/20/24. The last fire drill was completed on 12/12/24. The last shelter-in-place drill was completed 10/17/24. The operation's EPR plan was last updated 1/3/24. Outdoor inspections were observed to be completed monthly. Diaper creams were observed to have current permissions in all rooms. Sleep checks were observed to be completed and historical checks from the last few weeks were reviewed. No emergency medications were observed throughout the operation. Transportation is offered via 2 small buses. Bus JN9443 has a registration which expires 5/2025 and bus KM6599 has a registration which expires 5/2025. Insurance for the vehicles expires 12/1/25. All required items were observed on the vehicles and the transportation binders were reviewed. I observed 3 violations during this inspection. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in rooms Discovery and YPS had visible paint peeling within reach of children in care. 15A NCAC 18A .2825(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The EPR plan was observed to have last been updated January 3, 2024. The Administrator corrected this during inspection. .0607(f) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch in the outdoor area beneath the swings and at the end of the slides measures 1/2" or less and is not sufficient depth to mitigate fall injuries. .0605(k)(1-4) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by February 10, 2024 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 10, 2024 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. This is optional and up to your discretion at this time. I would advise to still work on preparing and ensuring staff education is current in WORKS. If you've had a lead water test in the past it is likely due (every 3 years). Visit cleanwaterforcarolinakids.org and apply for a water test timely before you receive a sanitation inspection. Please sign up for lead paint testing and asbestos testing on the same website. During signup after you complete the questionnaire, you may receive a letter(s) of exemption. Please keep these letters on file. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. No cost connecting applications can be submitted by employees to get them listed under your facility. In one of the vehicles used for transportation it was observed that a paper was blocking the motion security detector for the bus. This motion detector is supposed to assist the ensure that no child in accidentally left on the bus and you are notified immediately should that situation occur. The sensor being blocked prevents this system from operating. I would advise making sure this system is being utilized and not routinely interfered with by your drivers. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 6/28/2024 Number Present: 84 Completed Date: 6/28/2024 Age: From 0 To 12 Total Minutes: 70 Time In: 10:50 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements. Today's visit was conducted with Paulette High, Administrator. Children were observed participating in routine activities in their rooms and playing outside. A partial assessment of applicable childcare requirements was conducted. The last annual compliance visit was conducted on 3/22/24. The last fire inspection was conducted 6/14/24. A correction was needed and completed for the fire inspection and they are waiting on the fire inspector to return so a final inspection report was not received yet. The last sanitation inspection was conducted 11/20/23. Staff and training worksheets and files for new staff hired since the last annual compliance inspection were reviewed. A fire drill was last conducted 6/25/24. The last lockdown drill was conducted 4/12/24. Only one emergency medication was observed. Emergency medications are store in the emergency bag for each room stored above 5 feet. All required postings were observed. Today I observed 1 violation regarding childcare requirements listed below and these violations were discussed with you in detail during the visit. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One emergency medication did not have a completed medication administration permission form. This was corrected when the parent brought in the permission form as I was leaving inspection. 10A NCAC 09 .0803(4)(6-9) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by July 12, 2024 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by July 12, 2024, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE During your implementation year, which begins July 1, 2024 you should expect to have your rated license renewal, including NCRLAP assessment, completed between December 2024 & May 2025. If you've had a lead water test in the past it is likely due (every 3 years). Visit cleanwaterforcarolinakids.org and apply for a water test timely before you receive a sanitation inspection. Effective January 2024 you must complete a lead water test before January 2025. Please visit cleanwaterforuskids.org/carolina/ to register for the pre-enrollment webinar. After completion of the webinar you will be able to request the test. A printout of the information sheet previously emailed to providers was given during inspection. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 6/28/2024 Number Present: 84 Completed Date: 6/28/2024 Age: From 0 To 12 Total Minutes: 70 Time In: 10:50 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements. Today's visit was conducted with Paulette High, Administrator. Children were observed participating in routine activities in their rooms and playing outside. A partial assessment of applicable childcare requirements was conducted. The last annual compliance visit was conducted on 3/22/24. The last fire inspection was conducted 6/14/24. A correction was needed and completed for the fire inspection and they are waiting on the fire inspector to return so a final inspection report was not received yet. The last sanitation inspection was conducted 11/20/23. Staff and training worksheets and files for new staff hired since the last annual compliance inspection were reviewed. A fire drill was last conducted 6/25/24. The last lockdown drill was conducted 4/12/24. Only one emergency medication was observed. Emergency medications are store in the emergency bag for each room stored above 5 feet. All required postings were observed. Today I observed 1 violation regarding childcare requirements listed below and these violations were discussed with you in detail during the visit. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One emergency medication did not have a completed medication administration permission form. This was corrected when the parent brought in the permission form as I was leaving inspection. 10A NCAC 09 .0803(4)(6-9) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by July 12, 2024 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by July 12, 2024, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE During your implementation year, which begins July 1, 2024 you should expect to have your rated license renewal, including NCRLAP assessment, completed between December 2024 & May 2025. If you've had a lead water test in the past it is likely due (every 3 years). Visit cleanwaterforcarolinakids.org and apply for a water test timely before you receive a sanitation inspection. Effective January 2024 you must complete a lead water test before January 2025. Please visit cleanwaterforuskids.org/carolina/ to register for the pre-enrollment webinar. After completion of the webinar you will be able to request the test. A printout of the information sheet previously emailed to providers was given during inspection. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 3/22/2024 Number Present: 0 Completed Date: 3/22/2024 Age: From 0 To 0 Total Minutes: 35 Time In: 10:40 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up inspection was conducted on 3/22/24. Administrator, Paulette High, was present during the inspection. Limited monitoring was conducted during inspection and enrollment was not taken. The pre-service form to designate Ms. High as Administrator was received during inspection. Ms. High stated that mulch is supposed to be delivered today between 9:00-11:30 AM. The original mulch violation was cited 1/30/24 and 2 extensions were given. After the 2nd extension expired no further progress information was provided necessitating a follow-up inspection. Children were observed during inspection to be playing outside on the playgrounds and areas with insufficient mulch depth. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Mulch is still of insufficient depth at the time of inspection. .0605(j) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by April 5, 2024 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by April 5, 2024, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 1/30/2024 Number Present: 78 Completed Date: 1/30/2024 Age: From 0 To 7 Total Minutes: 140 Time In: 10:00 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Shae Cabrera. Currently this facility operates with a 4 star license effective 8/23/23. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 8 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 3/21/23. The last fire drill was completed on 1/24/24. The last shelter-in-place drill was completed 12/22/23 and the last lockdown drill was completed 1/23/24. The operation's EPR plan was last updated 1/3/24. Diaper creams and suntan lotions were observed to have current permissions in all rooms. Sleep checks were observed to be completed. There are no children on any emergency medication enrolled at this time. Transportation is provided via 2 buses. Both buses were observed to have working seat belts, current registration, and current insurance. I observed 3 violations during this inspection. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Surfacing in the outdoor area was observed to be below the required depth at the ends of all slides and beneath all swings. Measured depth at these locations was less than 1 inch. .0605(j) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. Bus #2 was missing a first aid kit during inspection. 10A NCAC 09 .1003(c) 1898 Staff did not complete the health and safety training within one year of employment. One staff was observed to not have completed health and safety training with their first year of employment. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by February 9, 2024 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 9, 2024 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Based boards and some walls are showing wear and will soon become a hazard if not repaired timely. Please look into touching up paint in these areas before it becomes a violation. Children should not have access to peeling paint or drywall. Rated License permit renewals have resumed. Your operation falls under cohort 1 in which your planning years began July 1, 2023 and goes through June 30, 2024. Your implementation year will be July 1, 2024 through June 30, 2025. Please use the time during your planning year to upload education documents to WORKS and utilize NCRLAP resources to ensure you are prepared for assessment. Since your operation is in Cohort 1, you have an opportunity now to go through a true scales assessment. Scores from this assessment can be used during your planning year which can mean no additional assessment during the implementation year or a partial assessment. Don't miss out on this opportunity for 2 free scale assessments and the important feedback they can provide. During your implementation year you should expect to have your rated license renewal, including NCRLAP assessment (if applicable), completed between November 2024 & May 2025. If you've had a lead water test in the past it is likely due (every 3 years). Visit cleanwaterforcarolinakids.org and apply for a water test timely before you receive a sanitation inspection. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 92003920 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 1/30/2024 Number Present: 78 Completed Date: 1/30/2024 Age: From 0 To 7 Total Minutes: 140 Time In: 10:00 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Shae Cabrera. Currently this facility operates with a 4 star license effective 8/23/23. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 8 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 3/21/23. The last fire drill was completed on 1/24/24. The last shelter-in-place drill was completed 12/22/23 and the last lockdown drill was completed 1/23/24. The operation's EPR plan was last updated 1/3/24. Diaper creams and suntan lotions were observed to have current permissions in all rooms. Sleep checks were observed to be completed. There are no children on any emergency medication enrolled at this time. Transportation is provided via 2 buses. Both buses were observed to have working seat belts, current registration, and current insurance. I observed 3 violations during this inspection. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Surfacing in the outdoor area was observed to be below the required depth at the ends of all slides and beneath all swings. Measured depth at these locations was less than 1 inch. .0605(j) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. Bus #2 was missing a first aid kit during inspection. 10A NCAC 09 .1003(c) 1898 Staff did not complete the health and safety training within one year of employment. One staff was observed to not have completed health and safety training with their first year of employment. .1102(a) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by February 9, 2024 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by February 9, 2024 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Based boards and some walls are showing wear and will soon become a hazard if not repaired timely. Please look into touching up paint in these areas before it becomes a violation. Children should not have access to peeling paint or drywall. Rated License permit renewals have resumed. Your operation falls under cohort 1 in which your planning years began July 1, 2023 and goes through June 30, 2024. Your implementation year will be July 1, 2024 through June 30, 2025. Please use the time during your planning year to upload education documents to WORKS and utilize NCRLAP resources to ensure you are prepared for assessment. Since your operation is in Cohort 1, you have an opportunity now to go through a true scales assessment. Scores from this assessment can be used during your planning year which can mean no additional assessment during the implementation year or a partial assessment. Don't miss out on this opportunity for 2 free scale assessments and the important feedback they can provide. During your implementation year you should expect to have your rated license renewal, including NCRLAP assessment (if applicable), completed between November 2024 & May 2025. If you've had a lead water test in the past it is likely due (every 3 years). Visit cleanwaterforcarolinakids.org and apply for a water test timely before you receive a sanitation inspection. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times