Bright Horizons Children'S Center

G.S. 110-90 · Violation

Name of Operation: BRIGHT HORIZONS CHILDREN'S CENTER Facility ID: 92000571 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 4/15/2025 Number Present: 68 Completed Date: 4/15/2025 Age: From 0 To 2 Total Minutes: 85 Time In: 09:05 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements. Today's visit was conducted with Katie Weber, person in charge. Children were observed participating in routine activities in their rooms and playing outside. A partial assessment of applicable childcare requirements was conducted. The last annual compliance visit was conducted on 10/17/24. The last fire inspection was conducted 9/10/24. The last sanitation inspection was conducted 2/12/25. Staff and training worksheets and files for new staff hired since the last annual compliance inspection were reviewed. A fire drill was last conducted 3/31/25. The last shelter-in-place drill was conducted 3/5/25. Outdoor inspections were observed to be completed monthly. Medications are stored in each room above 5 feet in labeled bags attached to the room backpacks. 8 emergency medications were evaluated and found to meet all requirements. All required postings were observed. I did not observe a current employee list in the ABCMS system during inspection. TA was providing on signing up for this system and completing change requests for all current employees. Today I observed 1 violation regarding childcare requirements listed below and this violation was discussed with you in detail during the visit. Violation Number Comment Rule 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have documentation of completed CPR training within the first 90 days of employment. .1102(d) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by April 29, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by April 29, 2025, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. This is optional and up to your discretion at this time. I would advise to still work on preparing and ensuring staff education is current in WORKS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT HORIZONS CHILDREN'S CENTER Facility ID: 92000571 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 4/15/2025 Number Present: 68 Completed Date: 4/15/2025 Age: From 0 To 2 Total Minutes: 85 Time In: 09:05 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements. Today's visit was conducted with Katie Weber, person in charge. Children were observed participating in routine activities in their rooms and playing outside. A partial assessment of applicable childcare requirements was conducted. The last annual compliance visit was conducted on 10/17/24. The last fire inspection was conducted 9/10/24. The last sanitation inspection was conducted 2/12/25. Staff and training worksheets and files for new staff hired since the last annual compliance inspection were reviewed. A fire drill was last conducted 3/31/25. The last shelter-in-place drill was conducted 3/5/25. Outdoor inspections were observed to be completed monthly. Medications are stored in each room above 5 feet in labeled bags attached to the room backpacks. 8 emergency medications were evaluated and found to meet all requirements. All required postings were observed. I did not observe a current employee list in the ABCMS system during inspection. TA was providing on signing up for this system and completing change requests for all current employees. Today I observed 1 violation regarding childcare requirements listed below and this violation was discussed with you in detail during the visit. Violation Number Comment Rule 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have documentation of completed CPR training within the first 90 days of employment. .1102(d) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by April 29, 2025 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: DHHS Division of Child Development 2201 Mail Service Center Raleigh, NC 27699-2201 ATTN: Scott Moore If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by April 29, 2025, you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. This is optional and up to your discretion at this time. I would advise to still work on preparing and ensuring staff education is current in WORKS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BRIGHT HORIZONS CHILDREN'S CENTER Facility ID: 92000571 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 10/17/2024 Number Present: 80 Completed Date: 10/17/2024 Age: From 0 To 3 Total Minutes: 115 Time In: 09:00 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Brackett Grice. Currently this facility operates with a 5 star license effective November 6, 2018. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 9 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 9/10/24. The last fire drill was completed on 9/20/24. The last shelter-in-place drill was completed 8/9/24. The operation's EPR plan was last updated 9/18/24. Outdoor inspections were observed to be completed monthly. The most recent sanitation inspection was completed 6/28/24. Diaper creams and suntan lotions were observed to have current permissions in all rooms. Sleep checks were observed to be completed digitally and historical reports were reviewed. 7 emergency medications were observed to meet all requirements. Transportation is not provided by this location. I observed 1 violations during this inspection. Violation Number Comment Rule 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. 2 employees were observed to not have completed CPR training within 90 days of employment. .1102(d) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by October 31, 2024 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by October 31, 2024 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. This is optional and up to your discretion at this time. I would advise to still work on preparing and ensuring staff education is current in WORKS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BRIGHT HORIZONS CHILDREN'S CENTER Facility ID: 92000571 Consultant: SCOTT MOORE Operation Type: Center Case Number: Visit Date: 10/17/2024 Number Present: 80 Completed Date: 10/17/2024 Age: From 0 To 3 Total Minutes: 115 Time In: 09:00 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable childcare requirements during your Annual Compliance visit. Applicable childcare requirements and the inspection was discussed with Administrator, Brackett Grice. Currently this facility operates with a 5 star license effective November 6, 2018. During the visit I monitored the indoor and outdoor spaces used for child care. I observed children during routine activities. I observed whole group activities and free play activities. Age appropriate materials and equipment was accessible to all children. The facility was monitored for compliance using the annual compliance monitoring checklist. I also monitored, permit restrictions, posting requirements, training requirements, use of approved space, program records, and nutrition. 9 children's records were reviewed and staff records were reviewed along with the staff and training worksheet. The last fire inspection was completed 9/10/24. The last fire drill was completed on 9/20/24. The last shelter-in-place drill was completed 8/9/24. The operation's EPR plan was last updated 9/18/24. Outdoor inspections were observed to be completed monthly. The most recent sanitation inspection was completed 6/28/24. Diaper creams and suntan lotions were observed to have current permissions in all rooms. Sleep checks were observed to be completed digitally and historical reports were reviewed. 7 emergency medications were observed to meet all requirements. Transportation is not provided by this location. I observed 1 violations during this inspection. Violation Number Comment Rule 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. 2 employees were observed to not have completed CPR training within 90 days of employment. .1102(d) The violations documented above must be corrected immediately. A signed and dated letter of compliance must be mailed by October 31, 2024 stating that all violations have been corrected. The letter can be emailed to scott.moore@dhhs.nc.gov or mailed to: Scott Moore 5 Seawell Ct Durham, NC 27703 If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by October 31, 2024 you must contact me with a proposed timeline of the corrections. In some cases the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today's visit may negatively impact your compliance score. TECHNICAL ASSISTANCE Hold harmless has been extended until the new QRIS is implemented (SB 425). Providers in Cohort 1 are not required to go any further with a rated license assessment unless they want to, and providers in Cohort 2 do not need to start their preparation year unless they want to. This is optional and up to your discretion at this time. I would advise to still work on preparing and ensuring staff education is current in WORKS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. If you have any questions or concerns I can be reached at scott.moore@dhhs.nc.gov or 984-389-7839. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times