NC GS 110-90 · Violation

Name of Operation: KAY'S CHILD CARE Facility ID: 15000010 Consultant: MARJORIE WHITE Operation Type: Family CC Home Case Number: Visit Date: 10/28/2025 Number Present: 2 Completed Date: 10/28/2025 Age: From 0 To 1 Total Minutes: 165 Time In: 09:15 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced * The purpose of today’s Routine Unannounced visit was to monitor your family child care home with applicable child care requirements. Last Annual Compliance Visit – 6/9/25 18-month compliance history from 4/25/24 – 10/24/25 = 95%. The Clean Classrooms for Carolina Kids website reflects the following: Water Testing – completed 9/19/24 Lead Paint Testing – enrollment started Asbestos Testing – enrollment started *The Clean Water for Carolina Kids website still reflects that you have started enrollment but are not in the survey review phase of the project. If your home was built after 1988, it will likely be exempt from lead paint and asbestos testing when you complete enrollment and upload documentation such as property tax records to verify date building was built. This needs to be done as soon as possible. If you have any questions, go to https://www.cleanwaterforuskids.org/en/carolina/ and click the “Contact Us” tab. Write your question or ask for additional assistance with the last two sections of the required testing. Maintain any paperwork received by mail or email in your Program Records file. *For more information check out the FAQ page at the email address above. The FCCH Operator, K. Cooper, was present and assisted me with the visit. The family child care home currently operates with a Four-Star License, issued 2/15/25. Your three-year rated license assessment is due 2/15/28. The Child Care Commission has adopted QRIS (Pathway to the Stars) rules in Section .3200, and the Division is moving forward with rated license reassessments. Information, training, resources, and updated forms are available on the DCDEE website, on the “What’s New” tab under QRIS Modernization. See Additional Comments for more information and watch for updates in the Raise NC Newsletter. The family child care home is owned as a Sole Proprietorship. K. Cooper reported no changes to owner information, facility contact information (phone, address, email) or license information. Please contact me prior to any information change regarding the ownership of this facility or contact information. I monitored the indoor and outdoor spaces used for child care for applicable family child care home requirements using the NC Child Care Requirements, effective 7/1/2025 and Item Number Listing, effective 4/2025. I also reviewed operator and household member records, and program records. I checked the car designated for transportation and the required documents; the family child care home continues to be approved for transportation; however, the operator stated that she only occasionally takes children in her car because they are so young. The operator stated that her daughters occasionally substitute for her. The Written Plan of Care currently states that the operator occasionally performs routine tasks during operating hours by transporting children in her vehicle and/or by leaving them with a qualified substitute. If there are any changes to the Written Plan of Care, it must be revised and provided to parents. Parents must sign that they have received the updated Written Plan of Care. Observations I completed a walk-through of the child care spaces and monitored all indoor and outdoor spaces used for child care. Two infants, both four months of age, were present and participated in typical infant routines. They slept, ate, and had their diapers changed on their own individual schedules. The operator provided floor time for both infants. Permit capacity and supervision were in compliance. Infants were placed on their backs to sleep, and documentation of safe sleep checks was available. The operator interacted positively with the children, providing encouragement and guidance. They were fed bottles on demand. I observed and documented the following violations during today’s visit. Violation Number Comment Rule 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Documentation of arrival was not recorded for the two children present. .1721(e)(6) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. Documentation of safe sleep checks were not available for the two infants who recently enrolled. .1724(a)(8)&(f) * Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4) d(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. I completed an electronic copy of the visit summary and provided a printed copy of it to you, K. Cooper. We reviewed the visit summary and two violations documented during today’s visit. You corrected both violations during the visit, so no further action is needed except to continue documenting arrival and departure and documenting safe sleep check. If I may be of further assistance, please contact me by phone at (252) 373-9385, by e-mail at Marjorie.White@dhhs.nc.gov. You may also call Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199. Technical Assistance With Documented Violations: Attendance – Having accurate attendance is important to have as documentation if there is a question about children’s attendance related to payments, subsidy, or even parental disputes. More importantly it helps to accurately account for children in the event of an emergency where you might have to evacuate the home. Documentation of arrival for the two infants had not been completed today. You stated that you had just forgotten and added the infants’ arrival times and will keep your clipboard handy so that you remember. Documentation of attendance helps to ensure the safety of children and must be current throughout the operating day, including arrival and departure times. Your attendance records must reflect all children who are enrolled in and attend your program (full-time, part-time, drop-in, one-time) whether they are present or not. You can complete this information, but it is best practice to require parents to complete this daily at drop-off and pick-up and then sign or initial. Regardless of who does it, current, up-to-date attendance records must be available, and they must match what is submitted to other agencies for subsidy or food program requirements. Maintain attendance records for at least one year. This item has been corrected. Safe Sleep Charts – Checking on infants every fifteen minutes and documenting it on a safe sleep chart, helps to ensure that infants sleep in a safe environment. Documentation of safe sleep checks was not available for two infants recently enrolled. You stated that you had forgotten to print out charts and check on them continuously but had not documented their sleep position. Today you printed out charts for each baby and completed an initial safe sleep check when they went down for a nap. This item has been corrected. Continue to conduct safe sleep checks. Always place infants on their backs and document it on the safe sleep chart. Once infants can roll over on their own, you can document the other sleep positions. General Visit Information: As a licensed family child care home operator, it is your responsibility to be knowledgeable of the child care laws and rules. The most recent versions of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. You can also review the “What’s New” section and download a copy of the Items Number Listing which you can use as a checklist for your program. The Raise NC Newsletter, which is sent to you by email almost weekly, provides the most current information and updates from the Division and available training opportunities. Consider creating an email folder for it so that you can refer back to it after you read it. Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your family child care home’s needs. They can also work with you to provide on-site technical assistance. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org *Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEU’s. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Reminders: FCCH Verification Form – We reviewed your FCCH Verification Form today that is updated and provided to you with the visit summary. Use it to track items that expire or need to be updated annually, e.g., on-going training, H&S Training, CPR/FA, ITS/SIDS, CBC, EPR Plan, vehicle information, etc. I highlighted items that will expire in the next year, and I reviewed them with you. *CPR/First Aid is due for you and your staff by 1/31/26. *You completed the 3 hours of on-going training by 8/9/25. You need 5 hours of on-going training by 6/9/26 (anniversary of your most recent Annual Compliance visit). ABCMS Portal – The process of notifying the Division when you have new staff (or household members for family child care homes and centers licensed in a residence) has changed and is now captured in ABCMS, the new Criminal Background Check portal. You have completed the ABCMS Provider Portal Training and are now authorized to log in the ABCMS Provider Portal https://ncabcms.nc.gov/DCDEE/ using your Business NCID. You said that you are working through the process of getting yourself and household members linked to your facility in the ABCMS portal. I am emailing the ABCMS Provider Portal Access Guide which should provide you the step-by-step instructions to complete this. • You may need to complete the Moodle Training again. Once you receive access to the portal, go back and take it one more time. Then open the ABCMS Portal and go back to the Moodle Training. Stop the video and look at what you see in the portal. This will help you understand the portal and the entire process. • If you need assistance using the ABCMS Provider Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DCDEE_ABCMS_Provider@dhhs.nc.gov and someone will assist you. • At some point in the future, failure to have you, your staff and/or household members listed on your roster may result in a violation. Emergency Preparedness – Your Emergency Preparedness and Response Plan (EPR) and along with your Ready-to-Go File, Emergency Medical Care Plan (EMCP) and consistent practice of Fire and Emergency Drills are your family child care home’s foundation for emergency preparedness. *Review your EPR Plan at least annually in the NC Risk Management Portal and update, if needed. Print updated plan or updated cover sheet and page 28. *At the same time, review and update your Emergency Medical Care Plan, if needed. *Ensure your Ready-to-Go File is current and includes the following: a copy of the Emergency Preparedness and Response Plan, each child's Application for Child Care (includes health & emergency information, contacts, authorization to seek emergency medical care), medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. *EPR Plan – last updated in Portal – 10/28/25 *Ready-to-Go File – current; includes required items *Emergency Medical Care Plan – current and posted *Fire and Emergency Drills - current Additional Comments: Annual Licensing Fee – You said you recently received your Licensing Fee Invoice. Online payments are due by December 3, 2025. License fees are paid online only, and paper checks are not accepted for payment. For questions regarding license fees, visit the License Fee Frequently Asked Questions (FAQs en español) or email DCDEE_LF@dhhs.nc.gov for further assistance Choosing a Pathway to the Stars – The Child Care Commission voted to adopt the Quality Rating Improvement System (QRIS) Modernization Proposed Rule Amendments and Adoptions. The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. All the newest information will be posted at QRIS Modernization and will also be provided through emails and Raise NC newsletters. Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you. As an early learning professional, you need to stay in the know about issues in North Carolina that affect you and your business. Keep Your NCID Active - Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff and your household members (CLIAR only) every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care facility is located. This does not apply to child care facilities that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care facilities must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the program. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today. If you have any questions, do not hesitate to call or email me at the contact information listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09.1721 · Violation

Name of Operation: KAY'S CHILD CARE Facility ID: 15000010 Consultant: MARJORIE WHITE Operation Type: Family CC Home Case Number: Visit Date: 6/9/2025 Number Present: 1 Completed Date: 6/9/2025 Age: From 4 To 4 Total Minutes: 175 Time In: 08:50 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s Annual Compliance visit was to monitor your family child care home with applicable child care requirements. Last Annual Compliance Visit – 8/6/24 18-month compliance history from 12/5/23 – 6/4/25 = 95%. The Clean Classrooms for Carolina Kids website reflects the following: Water Testing –completed 9/19/24 Lead Paint Testing – enrollment started Asbestos Testing – enrollment started *Complete the enrollment process for your lead paint and asbestos testing. If you have any questions, go to https://www.cleanwaterforuskids.org/en/carolina/ and click the “Contact Us” tab. Write your question or ask for additional assistance with the last two sections of the required testing. Maintain any paperwork received by mail or email in your Program Records file. *For more information check out the FAQ page at https://www.cleanwaterforuskids.org/en/carolina/. The FCCH Operator, K. Cooper, was present and assisted me with the visit. The family child care home currently operates with a Four-Star License issued 2/15/2025, earning points in the following components: Program (2 PTS) + Education (7 PTS) + Quality Point (1 PT) = 10 Points = 4 Stars Your three-year rated license assessment is due 2/15/2028. The Child Care Commission adopted the proposed QRIS Modernization rules, but they are not in effect yet. Information, training, resources, and updated forms will be shared with you as we transition to the new rules. See Additional Comments for more information. Note that the program assessment tool is now the Family Child Care Environment Rating Scale – 3 (FCCERS-3). Information and training on the new program assessment tool is available on the NC Rating License Assessment Project website at https://ncrlap.org/. The family child care home is owned as a Sole Proprietorship. K. Cooper reported no changes to owner information, facility contact information (phone, address, email) or license information. Please contact me prior to any information change regarding the ownership of this facility or contact information. I monitored the indoor and outdoor spaces used for child care for applicable family child care home requirements using the NC Child Care Requirements, effective 11/1/2024 and Item Number Listing, effective 4/2025. I also reviewed all children’s records, operator and household member records, and program records. I checked the car designated for transportation and the required documents; the family child care home continues to be approved for transportation; however, the operator stated that she only occasionally takes children in her car because they are so young. The operator stated that her daughters occasionally substitute for her. I monitored their staff files. The Written Plan of Care currently states that the operator occasionally performs routine tasks during operating hours by transporting children in her vehicle and/or by leaving them with a qualified substitute. If there are any changes to the Written Plan of Care, it must be revised and provided to parents. Parents must sign that they have received the updated Written Plan of Care. Observations The operator was present with one child, four years of age. A school-age child was expected to arrive later along with other children who attend on second and third shifts. The child worked on letters with the operator who praised his work and his efforts. He played with the developmentally appropriate materials. The operator read “How to Catch a Mermaid” and asked questions to check for understanding. Lunch was reported to be hot dogs on bun, applesauce, French fries, and milk. I observed and documented the following violations during today’s visit. Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Operator did not receive the child's medical report or health assessment until March 20, 2025 for a child enrolled on November 22, 2024. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. ITS/SIDS training for the operator and two substitutes expired on March 3, 2025. The operator and one substitute did not complete ITS/SIDS training until April 21, 2025. The second substitute has not completed ITS/SIDS training. .1703(a)(4) * Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4) d(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. I completed an electronic copy of the visit summary and provided a printed copy of it to you, K. Cooper. We reviewed the visit summary and violation(s) documented during today’s visit. Correct these immediately. Send evidence of correction to me so that I receive it no later than 6/23/25. Your compliance verification letter needs to state your facility name and license number and list each violation by Item # and describe in detail when and how each violation has been corrected. Do not include names of children in the compliance letter. Use their initials. Also include the following documents/pictures to verify compliance. Send compliance verification letter in an email from your fcch’s official email address, kaycooper66@hotmail.com, to my email address, Marjorie.White@dhhs.nc.gov. You may include the compliance verification as an attachment or in the body of the email. I will email a sample compliance verification letter to you. If sufficient information is not received by the due date, a follow-up visit may be conducted. Please be aware that any information submitted by you is legal documentation. If it is determined the information provided in the compliance letter is not true, this may be considered falsification of information. If I may be of further assistance, please contact me by phone at (252) 373-9385, by e-mail at Marjorie.White@dhhs.nc.gov. You may also call Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199. Technical Assistance with Documented Violations: Child’s Medical Report - Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. A Children’s Medical Report was not received for KR, enrolled on 11/22/24, until 3/20/25. You stated that you had misplaced the one received at enrollment and the mother provided you with a more current child’s medical report. This has been corrected. Filing documents when received will help you maintain organized, current files. ITS/SIDS Training – ITS/SIDS Training completed before licensure and every three years ensures that caregivers of infants are aware of the latest research on safe sleep practices and SIDS reduction. ITS/SIDS training renewal was due for the operator and two substitutes by 3/3/2025 but was not renewed by the operator and one substitute until 4/21/2025. The second substitute, K. Evans, does not have current ITS/SIDS training. You stated that you tried to register for an earlier class, but space was not available. K. Evans is registered for ITS/SIDS training on 6/16/25. Knowing that classes offered by AACF fill up quickly, consider registering for training a few months before training expires to ensure that you complete them on time. For your compliance letter, state the date when KE completes ITS/SIDS training. Attach a copy of her training certificate with the compliance email. General Visit Information: As a licensed family child care home operator, it is your responsibility to be knowledgeable of the child care laws and rules. The most recent versions of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. You can also review the “What’s New” section and download a copy of the Items Number Listing which you can use as a checklist for your program. The Raise NC Newsletter, which is sent to you by email almost weekly, provides the most current information and updates from the Division and available training opportunities. Consider creating an email folder for it so that you can refer back to it after you read it. Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your family child care home’s needs. They can also work with you to provide on-site technical assistance. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Regional Family Child Care Consultant – P. O’Donnell – (252) 333-1233; pamo@aacfnc.org *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org *Southwestern Child Development Commission, www.swcdcinc.org - offers DCDEE approved, on-line, self-paced training with affordable annual packages allowing you to take as many courses as you need or want for one price. *NC Health and Safety Resource Center, https://healthychildcare.unc.edu/ - has trainers approved to offer Medication Administration, ITS/SIDS, Emergency Preparedness and Response, and required Health & Safety Trainings (in-person) and more. They also publish a quarterly E-Newsletter with an array of topics to help you provide a healthy and safe early learning and out of school environment. Reminders: FCCH Verification Form – We reviewed your FCCH Verification Form today that is updated and provided to you with the visit summary. Use it to track items that expire or need to be updated annually, e.g., on-going training, H&S Training, CPR/FA, ITS/SIDS, CBC, EPR Plan, vehicle information, etc. I highlighted items that will expire in the next year and reviewed them with you. On-going Training and Health & Safety Training - We reviewed your FCCH Verification form which documents your on-going training requirements and Health & Safety Training requirements. Document annual on-going training on the On-going Training Log and attach certificates. You completed your required on-going training for this past year. You need 3 hours of on-going training by 8/6/25 (anniversary of the last Annual Compliance Visit). I will check for completion at your next visit. Then you need 5 hours of on-going training by 6/9/26 (anniversary of this Annual Compliance visit). You stated that your substitutes work less than 10 days per year. Currently they are not required to complete on-going training. Five-Year H&S Training for you and your substitutes is due by 1/2028. ABCMS Portal - The process of notifying the Division when you have new staff (or household members for family child care homes and centers licensed in a residence) has changed and is now captured in ABCMS, the new Criminal Background Check portal. You have completed the ABCMS Provider Portal Training and are now authorized to log in the ABCMS Provider Portal https://ncabcms.nc.gov/DCDEE/ using your Business NCID. You have not been able to navigate the portal. I will send you the ABCMS Provider Portal Access Guide which was created to take you step-by-step through the process to connect you, staff, and household members to your “roster”. *Complete your own Connecting Application so that you can learn how to do it and assist staff/hhm. Log back into the ABCMS Applicant Portal https://ncabcms.nc.gov/DCDEE/Applicant and complete your Connecting Application (no fee, no fingerprints) using either your Applicant Pay Code or Provider Pay Code. • If you need assistance using the ABCMS Provider Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DCDEE_ABCMS_Provider@dhhs.nc.gov and someone will assist you. • If you or your staff need assistance with completing a Criminal Background Check in the ABCMS Applicant Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DHHS.CBC.Unit@dhhs.nc.gov and someone will assist you. • If you or your staff need assistance with your NCID, contact https://myNCID.nc.gov or (919) 754-6000. I sent you the ABCMS Provider Portal Access Guide. Use it to connect you and your household members. If you are still struggling with completing this, let me know and we can work on it. Emergency Preparedness and Response (EPR) Requirements and Ready-to-Go File – Your Emergency Preparedness and Response (EPR) Plan needs to be reviewed and updated annually. 1. Log into the Emergency Management Portal on the DCDEE website -> Provider tab -> Emergency Preparedness and Response 2. Scroll down to NC Risk Management Portal link under the heading “Emergency Preparedness and Response Plan Template. Log in at top right using NCID used to create or update EPR Plan. 3. Click Planning Tools at the top. 4. Click Child Care Emergency Preparedness and Response Plan 5. Click “Get Started”. Your plan should appear in a drop-down box. If you click on the down arrow, there may be other plans connected to the account. 6. Review EPR Plan (listed by name on cover of most recent plan) and update as needed. Remember that this is the plan that you will practice through fire and emergency drills with the intention of training your substitutes and children to be knowledgeable and confident in an emergency. EPR Plans have saved lives in NC child cares when there have been tornadoes, fires, and unwanted visitors. The more information you can provide (names, phone numbers, center floor plans, evacuation plans, stay-in-place plans, meet-up plans), the better prepared you and staff will be. These plans are also available to the county emergency management teams who can assist you. Don’t take this lightly. Be intentional with your EPR Plan, review it with staff, and practice. 7. Document update/review date on page 28. If changes are needed, print the plan up to page 29. If no changes are needed, print the new cover page and page 28 with the update/review date reflected. If you have questions, or need assistance with accessing your EPR Plan email dcdee.inservice.training@dhhs.nc.gov *Also update your Ready-to-Go File to include children, remove former children, and add updated medication information. (Make sure a copy of the Child’s Application for Enrollment is added to the R2G File when a new child starts, or the application is updated.) Your EPR Plan was reviewed and updated in the NC Risk Management Portal in July 2024. Review in the NC Risk Management Portal and update or document date of review by July 2025. I will monitor your next visit. Additional Comments: Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you need to stay in the know about issues in North Carolina that affect you and your business. NCID Password Rule to Change - If you have a MYNCID or NCID account, when you change your current password after Feb. 23, you will be required to create a new one that must: • Be a minimum of 14 characters. • It consists of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff and your household members (CLIAR only) every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. I shared information on the following topics and emailed the information to you after the visit: 1. Pathway to the Stars – QRIS Information 2. NCAEYC Advocacy Circle 3. Register for the Impact Summitt – June 7, 2025, Greensboro 4. NCID Password Rule Change and Tips to Keep NCID Current 5. Moodle Helpful Hints 6. Environment Rating Scales – Get Ready for the 3’s! Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today. If you have any questions, do not hesitate to call or email me at the contact information listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: KAY'S CHILD CARE Facility ID: 15000010 Consultant: MARJORIE WHITE Operation Type: Family CC Home Case Number: Visit Date: 6/9/2025 Number Present: 1 Completed Date: 6/9/2025 Age: From 4 To 4 Total Minutes: 175 Time In: 08:50 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s Annual Compliance visit was to monitor your family child care home with applicable child care requirements. Last Annual Compliance Visit – 8/6/24 18-month compliance history from 12/5/23 – 6/4/25 = 95%. The Clean Classrooms for Carolina Kids website reflects the following: Water Testing –completed 9/19/24 Lead Paint Testing – enrollment started Asbestos Testing – enrollment started *Complete the enrollment process for your lead paint and asbestos testing. If you have any questions, go to https://www.cleanwaterforuskids.org/en/carolina/ and click the “Contact Us” tab. Write your question or ask for additional assistance with the last two sections of the required testing. Maintain any paperwork received by mail or email in your Program Records file. *For more information check out the FAQ page at https://www.cleanwaterforuskids.org/en/carolina/. The FCCH Operator, K. Cooper, was present and assisted me with the visit. The family child care home currently operates with a Four-Star License issued 2/15/2025, earning points in the following components: Program (2 PTS) + Education (7 PTS) + Quality Point (1 PT) = 10 Points = 4 Stars Your three-year rated license assessment is due 2/15/2028. The Child Care Commission adopted the proposed QRIS Modernization rules, but they are not in effect yet. Information, training, resources, and updated forms will be shared with you as we transition to the new rules. See Additional Comments for more information. Note that the program assessment tool is now the Family Child Care Environment Rating Scale – 3 (FCCERS-3). Information and training on the new program assessment tool is available on the NC Rating License Assessment Project website at https://ncrlap.org/. The family child care home is owned as a Sole Proprietorship. K. Cooper reported no changes to owner information, facility contact information (phone, address, email) or license information. Please contact me prior to any information change regarding the ownership of this facility or contact information. I monitored the indoor and outdoor spaces used for child care for applicable family child care home requirements using the NC Child Care Requirements, effective 11/1/2024 and Item Number Listing, effective 4/2025. I also reviewed all children’s records, operator and household member records, and program records. I checked the car designated for transportation and the required documents; the family child care home continues to be approved for transportation; however, the operator stated that she only occasionally takes children in her car because they are so young. The operator stated that her daughters occasionally substitute for her. I monitored their staff files. The Written Plan of Care currently states that the operator occasionally performs routine tasks during operating hours by transporting children in her vehicle and/or by leaving them with a qualified substitute. If there are any changes to the Written Plan of Care, it must be revised and provided to parents. Parents must sign that they have received the updated Written Plan of Care. Observations The operator was present with one child, four years of age. A school-age child was expected to arrive later along with other children who attend on second and third shifts. The child worked on letters with the operator who praised his work and his efforts. He played with the developmentally appropriate materials. The operator read “How to Catch a Mermaid” and asked questions to check for understanding. Lunch was reported to be hot dogs on bun, applesauce, French fries, and milk. I observed and documented the following violations during today’s visit. Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Operator did not receive the child's medical report or health assessment until March 20, 2025 for a child enrolled on November 22, 2024. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. ITS/SIDS training for the operator and two substitutes expired on March 3, 2025. The operator and one substitute did not complete ITS/SIDS training until April 21, 2025. The second substitute has not completed ITS/SIDS training. .1703(a)(4) * Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4) d(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. I completed an electronic copy of the visit summary and provided a printed copy of it to you, K. Cooper. We reviewed the visit summary and violation(s) documented during today’s visit. Correct these immediately. Send evidence of correction to me so that I receive it no later than 6/23/25. Your compliance verification letter needs to state your facility name and license number and list each violation by Item # and describe in detail when and how each violation has been corrected. Do not include names of children in the compliance letter. Use their initials. Also include the following documents/pictures to verify compliance. Send compliance verification letter in an email from your fcch’s official email address, kaycooper66@hotmail.com, to my email address, Marjorie.White@dhhs.nc.gov. You may include the compliance verification as an attachment or in the body of the email. I will email a sample compliance verification letter to you. If sufficient information is not received by the due date, a follow-up visit may be conducted. Please be aware that any information submitted by you is legal documentation. If it is determined the information provided in the compliance letter is not true, this may be considered falsification of information. If I may be of further assistance, please contact me by phone at (252) 373-9385, by e-mail at Marjorie.White@dhhs.nc.gov. You may also call Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199. Technical Assistance with Documented Violations: Child’s Medical Report - Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. A Children’s Medical Report was not received for KR, enrolled on 11/22/24, until 3/20/25. You stated that you had misplaced the one received at enrollment and the mother provided you with a more current child’s medical report. This has been corrected. Filing documents when received will help you maintain organized, current files. ITS/SIDS Training – ITS/SIDS Training completed before licensure and every three years ensures that caregivers of infants are aware of the latest research on safe sleep practices and SIDS reduction. ITS/SIDS training renewal was due for the operator and two substitutes by 3/3/2025 but was not renewed by the operator and one substitute until 4/21/2025. The second substitute, K. Evans, does not have current ITS/SIDS training. You stated that you tried to register for an earlier class, but space was not available. K. Evans is registered for ITS/SIDS training on 6/16/25. Knowing that classes offered by AACF fill up quickly, consider registering for training a few months before training expires to ensure that you complete them on time. For your compliance letter, state the date when KE completes ITS/SIDS training. Attach a copy of her training certificate with the compliance email. General Visit Information: As a licensed family child care home operator, it is your responsibility to be knowledgeable of the child care laws and rules. The most recent versions of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. You can also review the “What’s New” section and download a copy of the Items Number Listing which you can use as a checklist for your program. The Raise NC Newsletter, which is sent to you by email almost weekly, provides the most current information and updates from the Division and available training opportunities. Consider creating an email folder for it so that you can refer back to it after you read it. Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your family child care home’s needs. They can also work with you to provide on-site technical assistance. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Regional Family Child Care Consultant – P. O’Donnell – (252) 333-1233; pamo@aacfnc.org *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org *Southwestern Child Development Commission, www.swcdcinc.org - offers DCDEE approved, on-line, self-paced training with affordable annual packages allowing you to take as many courses as you need or want for one price. *NC Health and Safety Resource Center, https://healthychildcare.unc.edu/ - has trainers approved to offer Medication Administration, ITS/SIDS, Emergency Preparedness and Response, and required Health & Safety Trainings (in-person) and more. They also publish a quarterly E-Newsletter with an array of topics to help you provide a healthy and safe early learning and out of school environment. Reminders: FCCH Verification Form – We reviewed your FCCH Verification Form today that is updated and provided to you with the visit summary. Use it to track items that expire or need to be updated annually, e.g., on-going training, H&S Training, CPR/FA, ITS/SIDS, CBC, EPR Plan, vehicle information, etc. I highlighted items that will expire in the next year and reviewed them with you. On-going Training and Health & Safety Training - We reviewed your FCCH Verification form which documents your on-going training requirements and Health & Safety Training requirements. Document annual on-going training on the On-going Training Log and attach certificates. You completed your required on-going training for this past year. You need 3 hours of on-going training by 8/6/25 (anniversary of the last Annual Compliance Visit). I will check for completion at your next visit. Then you need 5 hours of on-going training by 6/9/26 (anniversary of this Annual Compliance visit). You stated that your substitutes work less than 10 days per year. Currently they are not required to complete on-going training. Five-Year H&S Training for you and your substitutes is due by 1/2028. ABCMS Portal - The process of notifying the Division when you have new staff (or household members for family child care homes and centers licensed in a residence) has changed and is now captured in ABCMS, the new Criminal Background Check portal. You have completed the ABCMS Provider Portal Training and are now authorized to log in the ABCMS Provider Portal https://ncabcms.nc.gov/DCDEE/ using your Business NCID. You have not been able to navigate the portal. I will send you the ABCMS Provider Portal Access Guide which was created to take you step-by-step through the process to connect you, staff, and household members to your “roster”. *Complete your own Connecting Application so that you can learn how to do it and assist staff/hhm. Log back into the ABCMS Applicant Portal https://ncabcms.nc.gov/DCDEE/Applicant and complete your Connecting Application (no fee, no fingerprints) using either your Applicant Pay Code or Provider Pay Code. • If you need assistance using the ABCMS Provider Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DCDEE_ABCMS_Provider@dhhs.nc.gov and someone will assist you. • If you or your staff need assistance with completing a Criminal Background Check in the ABCMS Applicant Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DHHS.CBC.Unit@dhhs.nc.gov and someone will assist you. • If you or your staff need assistance with your NCID, contact https://myNCID.nc.gov or (919) 754-6000. I sent you the ABCMS Provider Portal Access Guide. Use it to connect you and your household members. If you are still struggling with completing this, let me know and we can work on it. Emergency Preparedness and Response (EPR) Requirements and Ready-to-Go File – Your Emergency Preparedness and Response (EPR) Plan needs to be reviewed and updated annually. 1. Log into the Emergency Management Portal on the DCDEE website -> Provider tab -> Emergency Preparedness and Response 2. Scroll down to NC Risk Management Portal link under the heading “Emergency Preparedness and Response Plan Template. Log in at top right using NCID used to create or update EPR Plan. 3. Click Planning Tools at the top. 4. Click Child Care Emergency Preparedness and Response Plan 5. Click “Get Started”. Your plan should appear in a drop-down box. If you click on the down arrow, there may be other plans connected to the account. 6. Review EPR Plan (listed by name on cover of most recent plan) and update as needed. Remember that this is the plan that you will practice through fire and emergency drills with the intention of training your substitutes and children to be knowledgeable and confident in an emergency. EPR Plans have saved lives in NC child cares when there have been tornadoes, fires, and unwanted visitors. The more information you can provide (names, phone numbers, center floor plans, evacuation plans, stay-in-place plans, meet-up plans), the better prepared you and staff will be. These plans are also available to the county emergency management teams who can assist you. Don’t take this lightly. Be intentional with your EPR Plan, review it with staff, and practice. 7. Document update/review date on page 28. If changes are needed, print the plan up to page 29. If no changes are needed, print the new cover page and page 28 with the update/review date reflected. If you have questions, or need assistance with accessing your EPR Plan email dcdee.inservice.training@dhhs.nc.gov *Also update your Ready-to-Go File to include children, remove former children, and add updated medication information. (Make sure a copy of the Child’s Application for Enrollment is added to the R2G File when a new child starts, or the application is updated.) Your EPR Plan was reviewed and updated in the NC Risk Management Portal in July 2024. Review in the NC Risk Management Portal and update or document date of review by July 2025. I will monitor your next visit. Additional Comments: Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you need to stay in the know about issues in North Carolina that affect you and your business. NCID Password Rule to Change - If you have a MYNCID or NCID account, when you change your current password after Feb. 23, you will be required to create a new one that must: • Be a minimum of 14 characters. • It consists of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff and your household members (CLIAR only) every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. I shared information on the following topics and emailed the information to you after the visit: 1. Pathway to the Stars – QRIS Information 2. NCAEYC Advocacy Circle 3. Register for the Impact Summitt – June 7, 2025, Greensboro 4. NCID Password Rule Change and Tips to Keep NCID Current 5. Moodle Helpful Hints 6. Environment Rating Scales – Get Ready for the 3’s! Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today. If you have any questions, do not hesitate to call or email me at the contact information listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KAY'S CHILD CARE Facility ID: 15000010 Consultant: MARJORIE WHITE Operation Type: Family CC Home Case Number: Visit Date: 6/9/2025 Number Present: 1 Completed Date: 6/9/2025 Age: From 4 To 4 Total Minutes: 175 Time In: 08:50 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s Annual Compliance visit was to monitor your family child care home with applicable child care requirements. Last Annual Compliance Visit – 8/6/24 18-month compliance history from 12/5/23 – 6/4/25 = 95%. The Clean Classrooms for Carolina Kids website reflects the following: Water Testing –completed 9/19/24 Lead Paint Testing – enrollment started Asbestos Testing – enrollment started *Complete the enrollment process for your lead paint and asbestos testing. If you have any questions, go to https://www.cleanwaterforuskids.org/en/carolina/ and click the “Contact Us” tab. Write your question or ask for additional assistance with the last two sections of the required testing. Maintain any paperwork received by mail or email in your Program Records file. *For more information check out the FAQ page at https://www.cleanwaterforuskids.org/en/carolina/. The FCCH Operator, K. Cooper, was present and assisted me with the visit. The family child care home currently operates with a Four-Star License issued 2/15/2025, earning points in the following components: Program (2 PTS) + Education (7 PTS) + Quality Point (1 PT) = 10 Points = 4 Stars Your three-year rated license assessment is due 2/15/2028. The Child Care Commission adopted the proposed QRIS Modernization rules, but they are not in effect yet. Information, training, resources, and updated forms will be shared with you as we transition to the new rules. See Additional Comments for more information. Note that the program assessment tool is now the Family Child Care Environment Rating Scale – 3 (FCCERS-3). Information and training on the new program assessment tool is available on the NC Rating License Assessment Project website at https://ncrlap.org/. The family child care home is owned as a Sole Proprietorship. K. Cooper reported no changes to owner information, facility contact information (phone, address, email) or license information. Please contact me prior to any information change regarding the ownership of this facility or contact information. I monitored the indoor and outdoor spaces used for child care for applicable family child care home requirements using the NC Child Care Requirements, effective 11/1/2024 and Item Number Listing, effective 4/2025. I also reviewed all children’s records, operator and household member records, and program records. I checked the car designated for transportation and the required documents; the family child care home continues to be approved for transportation; however, the operator stated that she only occasionally takes children in her car because they are so young. The operator stated that her daughters occasionally substitute for her. I monitored their staff files. The Written Plan of Care currently states that the operator occasionally performs routine tasks during operating hours by transporting children in her vehicle and/or by leaving them with a qualified substitute. If there are any changes to the Written Plan of Care, it must be revised and provided to parents. Parents must sign that they have received the updated Written Plan of Care. Observations The operator was present with one child, four years of age. A school-age child was expected to arrive later along with other children who attend on second and third shifts. The child worked on letters with the operator who praised his work and his efforts. He played with the developmentally appropriate materials. The operator read “How to Catch a Mermaid” and asked questions to check for understanding. Lunch was reported to be hot dogs on bun, applesauce, French fries, and milk. I observed and documented the following violations during today’s visit. Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Operator did not receive the child's medical report or health assessment until March 20, 2025 for a child enrolled on November 22, 2024. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. ITS/SIDS training for the operator and two substitutes expired on March 3, 2025. The operator and one substitute did not complete ITS/SIDS training until April 21, 2025. The second substitute has not completed ITS/SIDS training. .1703(a)(4) * Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4) d(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. I completed an electronic copy of the visit summary and provided a printed copy of it to you, K. Cooper. We reviewed the visit summary and violation(s) documented during today’s visit. Correct these immediately. Send evidence of correction to me so that I receive it no later than 6/23/25. Your compliance verification letter needs to state your facility name and license number and list each violation by Item # and describe in detail when and how each violation has been corrected. Do not include names of children in the compliance letter. Use their initials. Also include the following documents/pictures to verify compliance. Send compliance verification letter in an email from your fcch’s official email address, kaycooper66@hotmail.com, to my email address, Marjorie.White@dhhs.nc.gov. You may include the compliance verification as an attachment or in the body of the email. I will email a sample compliance verification letter to you. If sufficient information is not received by the due date, a follow-up visit may be conducted. Please be aware that any information submitted by you is legal documentation. If it is determined the information provided in the compliance letter is not true, this may be considered falsification of information. If I may be of further assistance, please contact me by phone at (252) 373-9385, by e-mail at Marjorie.White@dhhs.nc.gov. You may also call Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199. Technical Assistance with Documented Violations: Child’s Medical Report - Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. A Children’s Medical Report was not received for KR, enrolled on 11/22/24, until 3/20/25. You stated that you had misplaced the one received at enrollment and the mother provided you with a more current child’s medical report. This has been corrected. Filing documents when received will help you maintain organized, current files. ITS/SIDS Training – ITS/SIDS Training completed before licensure and every three years ensures that caregivers of infants are aware of the latest research on safe sleep practices and SIDS reduction. ITS/SIDS training renewal was due for the operator and two substitutes by 3/3/2025 but was not renewed by the operator and one substitute until 4/21/2025. The second substitute, K. Evans, does not have current ITS/SIDS training. You stated that you tried to register for an earlier class, but space was not available. K. Evans is registered for ITS/SIDS training on 6/16/25. Knowing that classes offered by AACF fill up quickly, consider registering for training a few months before training expires to ensure that you complete them on time. For your compliance letter, state the date when KE completes ITS/SIDS training. Attach a copy of her training certificate with the compliance email. General Visit Information: As a licensed family child care home operator, it is your responsibility to be knowledgeable of the child care laws and rules. The most recent versions of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. You can also review the “What’s New” section and download a copy of the Items Number Listing which you can use as a checklist for your program. The Raise NC Newsletter, which is sent to you by email almost weekly, provides the most current information and updates from the Division and available training opportunities. Consider creating an email folder for it so that you can refer back to it after you read it. Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your family child care home’s needs. They can also work with you to provide on-site technical assistance. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Regional Family Child Care Consultant – P. O’Donnell – (252) 333-1233; pamo@aacfnc.org *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org *Southwestern Child Development Commission, www.swcdcinc.org - offers DCDEE approved, on-line, self-paced training with affordable annual packages allowing you to take as many courses as you need or want for one price. *NC Health and Safety Resource Center, https://healthychildcare.unc.edu/ - has trainers approved to offer Medication Administration, ITS/SIDS, Emergency Preparedness and Response, and required Health & Safety Trainings (in-person) and more. They also publish a quarterly E-Newsletter with an array of topics to help you provide a healthy and safe early learning and out of school environment. Reminders: FCCH Verification Form – We reviewed your FCCH Verification Form today that is updated and provided to you with the visit summary. Use it to track items that expire or need to be updated annually, e.g., on-going training, H&S Training, CPR/FA, ITS/SIDS, CBC, EPR Plan, vehicle information, etc. I highlighted items that will expire in the next year and reviewed them with you. On-going Training and Health & Safety Training - We reviewed your FCCH Verification form which documents your on-going training requirements and Health & Safety Training requirements. Document annual on-going training on the On-going Training Log and attach certificates. You completed your required on-going training for this past year. You need 3 hours of on-going training by 8/6/25 (anniversary of the last Annual Compliance Visit). I will check for completion at your next visit. Then you need 5 hours of on-going training by 6/9/26 (anniversary of this Annual Compliance visit). You stated that your substitutes work less than 10 days per year. Currently they are not required to complete on-going training. Five-Year H&S Training for you and your substitutes is due by 1/2028. ABCMS Portal - The process of notifying the Division when you have new staff (or household members for family child care homes and centers licensed in a residence) has changed and is now captured in ABCMS, the new Criminal Background Check portal. You have completed the ABCMS Provider Portal Training and are now authorized to log in the ABCMS Provider Portal https://ncabcms.nc.gov/DCDEE/ using your Business NCID. You have not been able to navigate the portal. I will send you the ABCMS Provider Portal Access Guide which was created to take you step-by-step through the process to connect you, staff, and household members to your “roster”. *Complete your own Connecting Application so that you can learn how to do it and assist staff/hhm. Log back into the ABCMS Applicant Portal https://ncabcms.nc.gov/DCDEE/Applicant and complete your Connecting Application (no fee, no fingerprints) using either your Applicant Pay Code or Provider Pay Code. • If you need assistance using the ABCMS Provider Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DCDEE_ABCMS_Provider@dhhs.nc.gov and someone will assist you. • If you or your staff need assistance with completing a Criminal Background Check in the ABCMS Applicant Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DHHS.CBC.Unit@dhhs.nc.gov and someone will assist you. • If you or your staff need assistance with your NCID, contact https://myNCID.nc.gov or (919) 754-6000. I sent you the ABCMS Provider Portal Access Guide. Use it to connect you and your household members. If you are still struggling with completing this, let me know and we can work on it. Emergency Preparedness and Response (EPR) Requirements and Ready-to-Go File – Your Emergency Preparedness and Response (EPR) Plan needs to be reviewed and updated annually. 1. Log into the Emergency Management Portal on the DCDEE website -> Provider tab -> Emergency Preparedness and Response 2. Scroll down to NC Risk Management Portal link under the heading “Emergency Preparedness and Response Plan Template. Log in at top right using NCID used to create or update EPR Plan. 3. Click Planning Tools at the top. 4. Click Child Care Emergency Preparedness and Response Plan 5. Click “Get Started”. Your plan should appear in a drop-down box. If you click on the down arrow, there may be other plans connected to the account. 6. Review EPR Plan (listed by name on cover of most recent plan) and update as needed. Remember that this is the plan that you will practice through fire and emergency drills with the intention of training your substitutes and children to be knowledgeable and confident in an emergency. EPR Plans have saved lives in NC child cares when there have been tornadoes, fires, and unwanted visitors. The more information you can provide (names, phone numbers, center floor plans, evacuation plans, stay-in-place plans, meet-up plans), the better prepared you and staff will be. These plans are also available to the county emergency management teams who can assist you. Don’t take this lightly. Be intentional with your EPR Plan, review it with staff, and practice. 7. Document update/review date on page 28. If changes are needed, print the plan up to page 29. If no changes are needed, print the new cover page and page 28 with the update/review date reflected. If you have questions, or need assistance with accessing your EPR Plan email dcdee.inservice.training@dhhs.nc.gov *Also update your Ready-to-Go File to include children, remove former children, and add updated medication information. (Make sure a copy of the Child’s Application for Enrollment is added to the R2G File when a new child starts, or the application is updated.) Your EPR Plan was reviewed and updated in the NC Risk Management Portal in July 2024. Review in the NC Risk Management Portal and update or document date of review by July 2025. I will monitor your next visit. Additional Comments: Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you need to stay in the know about issues in North Carolina that affect you and your business. NCID Password Rule to Change - If you have a MYNCID or NCID account, when you change your current password after Feb. 23, you will be required to create a new one that must: • Be a minimum of 14 characters. • It consists of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff and your household members (CLIAR only) every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. I shared information on the following topics and emailed the information to you after the visit: 1. Pathway to the Stars – QRIS Information 2. NCAEYC Advocacy Circle 3. Register for the Impact Summitt – June 7, 2025, Greensboro 4. NCID Password Rule Change and Tips to Keep NCID Current 5. Moodle Helpful Hints 6. Environment Rating Scales – Get Ready for the 3’s! Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today. If you have any questions, do not hesitate to call or email me at the contact information listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KAY'S CHILD CARE Facility ID: 15000010 Consultant: MARJORIE WHITE Operation Type: Family CC Home Case Number: Visit Date: 12/16/2024 Number Present: 2 Completed Date: 12/16/2024 Age: From 4 To 4 Total Minutes: 135 Time In: 09:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced * The purpose of today’s Rated License Assessment visit was to monitor compliance with applicable child care requirements and continue discussions for the family child care home’s rated license reassessment. I completed your last Annual Compliance visit on 8/6/24. The family child care home’s 18-month compliance history from 6/14/23 – 12/13/24 = 98%. The Clean Classrooms for Carolina Kids website reflects the following: Water Testing –completed 9/19/24 Lead Paint Testing – enrollment started – due 5/31/25 Asbestos Testing – enrollment started – due 5/31/25 *Maintain any paperwork received by mail or email in your Program Records file. *For more information check out the FAQ page at https://www.cleanwaterforuskids.org/en/carolina/. The FCCH Early Learning Professional, K. Cooper, was present and assisted me with the visit. The family child care home currently operates with a Four-Star License, issued 9/6/2019, earning points in the following components: Program (2 PTS) + Education (7 PTS) + Quality Point (1 PT) = 10 Points = 4 Stars *Quality Point met and remains in effect: Has BA/BS or higher in Early Childhood/Child Development. Your three-year rated license assessment was due 9/6/2022, but new legislation (Senate Bill 425) has extended the “hold harmless” period until the new Quality Rating Improvement System (QRIS) is implemented. At this time, you may choose to complete a rated license assessment using the current rated license process or you may wait until the new QRIS is implemented. Note that the current program assessment tool is changing from the Family Child Care Environment Rating Scale – Revised (FCCERS-R) to the Family Child Care Environment Rating Scale – 3 (FCCERS-3). Information and training on the new program assessment tool is available on the NC Rating License Assessment Project website at https://ncrlap.org/. The family child care home is owned as a Sole Proprietorship. When reviewing contact information, K. Cooper reported that she no longer has the land line, and I removed that number from her contact information. Her license information was current. Please contact me prior to any information changing regarding the ownership of this facility or contact information. I monitored the indoor and outdoor spaces used for child care for applicable family child care home requirements using the NC Child Care Requirements, effective 11/1/2024 and Item Number Listing, effective 3/1/2024. I also reviewed operator and household member records, and program records. I checked the car designated for transportation and the required documents; the family child care home continues to be approved for transportation; however, the operator stated that she only occasionally takes children in her car because they are so young. The operator stated that her daughters occasionally substitute for her. I monitored their staff files. The Written Plan of Care currently states that the operator performs routine tasks during operating hours by transporting children in her vehicle and/or by leaving them with a qualified substitute. If there are any changes to the Written Plan of Care, it must be revised and provided to parents. Parents must sign that they have received the updated Written Plan of Care. Observations A household member who meets substitute requirements was present with two children, both four years of age. He watched them while they played. The operator had stepped out to take care of some local business and returned about five minutes after my arrival. When the operator returned, the boys worked on the lessons on their clipboard, coloring letters and a picture of a word starting with the letter. They gathered for group time and the operator read a story to them. Breakfast was sausage, biscuit, banana, milk, and juice. I observed and documented the following violation during today’s visit. Violation Number Comment Rule 705 All medicines, including refrigerated and unrefrigerated, were not kept in locked storage. Hand sanitizer was stored on a table within reach of children. .1719(a)(5) * Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4) d(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. I completed an electronic copy of the visit summary and provided a printed copy of it to you, K. Cooper. We reviewed the visit summary and violation documented during today’s visit. You corrected the violation during the visit. No further action is required except to ensure that potentially hazardous products are stored safely in the future. If I may be of further assistance, please contact me by phone at (252) 373-9385, by e-mail at Marjorie.White@dhhs.nc.gov. You may also call Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199. Technical Assistance With Documented Violation: Storage of Hand Sanitizer - Improper storge of medications results in millions of accidental poisonings in children annually. Hand sanitizer was stored on a table within reach of the two children present. The operator stated she accidently left it out and gave it to a household member to store out of reach in the home. Topical ointments and lotions such as hand sanitizer, diaper cream, sunscreen, etc. do not have to be locked but must be stored out of reach of children, at least five feet or higher. You corrected this during the visit. General Visit Information: As a licensed family child care home operator, it is your responsibility to be knowledgeable of the child care laws and rules. The most recent versions of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. You can also review the “What’s New” section and download a copy of the Items Number Listing which you can use as a checklist for your program. The Raise NC Newsletter, which is sent to you by email almost weekly, provides the most current information and updates from the Division and available training opportunities. Consider creating an email folder for it so that you can refer back to it after you read it. Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your family child care home’s needs. They can also work with you to provide on-site technical assistance. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Regional Family Child Care Consultant – P. O’Donnell – (252) 333-1233; pamo@aacfnc.org *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org *Southwestern Child Development Commission, www.swcdcinc.org - offers DCDEE approved, on-line, self-paced training with affordable annual packages allowing you to take as many courses as you need or want for one price. Consultation: Creating Sensory Tubs - from ExchangeEveryDay – 7/8/15 "Sensory play is believed to help children develop by allowing them to experience and engage with properties on their own, such as cognitively through decision-making and physically through refining their fine motor skills. It also serves to help them connect the meanings of words to their experiences, which can help in prewriting skills. Finally, group sensory play can teach kids how to cooperate and interact with others in terms of problem-solving." This is the introduction to the article, "6 creative sensory tubs to inspire kid explorers" on the Mashable.com website. The article notes: "With just a few items you can create your own sensory bin — and it's a lot better than sitting the kids in front of the television. To do so, fill a shallow container with items that naturally stimulate a child's senses — this can range from the scent from a cinnamon stick to feeling uncooked beans in a tub. Just be careful of choking hazards." Reminders: FCCH Verification Form –We reviewed your FCCH Verification Form today, and I highlighted items that will expire in the next year. *Five-year Criminal Background Check for J. Evans is due 1/8/25 *ITS/SIDS Training needs to be renewed by 3/3/25. * You need 5 hours of on-going training by 8/6/25 (anniversary of last Annual Compliance visit). *H&S Training for you and your substitutes is due 1/2028. ABCMS Portal - The process of notifying the Division when you have new household members (or staff if you choose to have a substitute or additional caregiver) has changed and is now captured in ABCMS, the new Criminal Background Check portal. You have completed the ABCMS Provider Portal Training and have received a facility code to access the ABCMS Provider Portal where you will verify your facility roster to ensure current household members are listed. If household members are not listed, you will provide them with the facility code so they can complete a Connecting Application (no fee) and be added to your roster. You can “remove” household members (or staff) listed on your roster who are no longer living or working at your home. Then you will update this information in ABCMS within five days as household members move in or turn 16 years of age or move out. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. • Complete your facility roster which will include household members who are 16 years of age and older and staff, if any. I will monitor at your next visit. • Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Emergency Preparedness and Response (EPR) Requirements and Ready-to-Go File – Your EPR Plan was reviewed and updated in the NC Risk Management Portal in July 2024 Review in the NC Risk Management Portal and update or document date of review by July 2025. Additional Comments: Annual License Fee – Annual License Fees will be sent to all child care facilities that are licensed on 10/1/2024. • All invoices will be emailed, and no paper copies will be sent through the U.S. Postal Service. • All invoices will be emailed to the facility contact email after October 1st and will include the invoice number and total amount due. • All payments are due no later than December 31, 2024 Payments must be submitted online only through the Division’s website using a Mastercard or Visa debit or credit card, or by e-check. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov . I shared information on the following topics and emailed the information to you after the visit: 1. QRIS Updates 2. Environment Rating Scales – Get Ready for the 3’s! 3. Free Webinar – Choice vs Preference – Tuesday, 12/17/24 4. Five-year Criminal Background Check 5. NCID – Keep it active! Rate License Evaluation: Your family child care home currently operates with a Four-Star License, effective September 6, 2016 and is being evaluated for your three-year rated license reassessment. You completed an Application for a Two-Component Star Rated License at your Annual Compliance visit on 8/6/24. Program Standards – Two (2) Points You have started your FCCERS-R Self-Assessment using the Family Child Care Environment Rating Scale – Revised (FCCERS-R) and selected the “Thinking More about Space and Furnishings” worksheet. Email to me by Wednesday, 1/15/25. If you wait to complete the self-assessment after 2/1/25, you will need to use the new FCCERS-3 assessment tool. To be eligible for more than two points in Program Standards, you need to request a Family Child Care Environment Rating Scale – Revised (FCCERS-R) assessment and score at least a 4.0 or higher. I again encourage you to work with the AACF to request technical assistance if you are interested. You stated that you are not interested in having the FCCERS-R completed. Education Standards – Seven (7) Points *based on information reflected on DCDEE Works K. Cooper – BS-ECE with 23 years of licensed family child care home experience. Quality Point - One (1) Point. Education Option – Has a BS/BA or higher in Early Childhood/Child Development Expected once FCCERS-R Self-Assessment is completed: Program (2 points) + Education (7 Points) + Quality Point (1 Point) = 10 Points = 4 Stars *Must complete FCCERS-R self-assessment to maintain 2 points in Program Standards and 4 Stars Curriculum Requirements: As a licensed 4 Star family child care home that currently does not have children who are preschool-age (four- or five-years old) enrolled, you are not required to use an approved curriculum. You informed me that you are using the Creative Curriculum. It appears that once the FCCERS-R Self-Assessment is completed, your family child care home will continue to be eligible for a Four-Star License if you complete the FCCERS-R Self-Assessment. Rated License Action Plan 1. Contact P. O’Donnell at Albemarle Alliance for Children and Families to request technical assistance with FCCERS-R Self-Assessment, if needed. 2. Complete it and send it to me no later than 2/15/25. Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today. If you have any questions, do not hesitate to call or email me at the contact information listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: KAY'S CHILD CARE Facility ID: 15000010 Consultant: MARJORIE WHITE Operation Type: Family CC Home Case Number: Visit Date: 8/6/2024 Number Present: 8 Completed Date: 8/6/2024 Age: From 1 To 4 Total Minutes: 180 Time In: 08:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced * The purpose of today’s Annual Compliance with Rated License visit was to monitor your family child care home with applicable child care requirements and share information about your rated license reassessment. I completed your last Annual Compliance visit on 9/18/23. The family child care home’s 18-month compliance history from 2/1/2023 – 7/31/2024 = 100%. The Clean Classrooms for Carolina Kids website reflects the following: Water Testing – in process; enrolled 7/23/24; due 12/31/24 Lead Paint Testing – enrollment started; due 12/31/24 Asbestos Testing – enrollment started; due 12/31/24 Maintain any paperwork received by mail or email in your Program Records file. See below for more information. The FCCH Early Learning Professional, K. Cooper, was present and assisted me with the visit. The family child care home currently operates with a Four-Star License, issued 9/6/2019, earning points in the following components: Program (2 PTS) + Education (7 PTS) + Quality Point (1 PT) = 10 Points = 4 Stars *Quality Point met and remains in effect: Has BA/BS or higher in Early Childhood/Child Development. Your three-year rated license assessment was due 9/6/2022, but new legislation (Senate Bill 425) has extended the “hold harmless” period until the new Quality Rating Improvement System (QRIS) is implemented. At this time, you may choose to complete a rated license assessment using the current rated license process or you may wait until the new QRIS is implemented. The family child care home is owned as a Sole Proprietorship. K. Cooper reported no changes to facility contact information (phone, address, email) or license information. Please contact me prior to any information changing regarding the ownership of this facility or contact information. I monitored the indoor and outdoor spaces used for child care for applicable family child care home requirements using the NC Child Care Requirements, effective 1/1/2024 and Item Number Listing, effective 3/1/2024. I also reviewed all children’s records, operator and household member records, and program records. I checked the car designated for transportation and the required documents; the family child care home continues to be approved for transportation; however, the operator stated that she only occasionally takes children in her car because they are so young. The operator stated that her daughters occasionally substitute for her. I monitored their staff files. The Written Plan of Care currently reflects that the operator performs routine tasks during operating hours by transporting children in her vehicle and/or by leaving them with a qualified substitute. If there are any changes to the Written Plan of Care, it must be revised and provided to parents. Parents must sign that they have received the updated Written Plan of Care. Observations The operator was present with seven children, 22 months through 7 years of age. The parent of the two of the children who attend on the overnight shift was late picking up her children and arrived about ten minutes later. After they left, a child, 4 years of age, arrived, and the operator was present with five children, 22 months through 5 years of age. The operator’s school-age grandchild who lives in the home as in the home and not in the child care space. They played with the developmentally toys and materials available to them. When the operator’s alarm went off, they joined her for circle time where she read a story to them. The children washed their hands and ate morning snack which was graham crackers and milk. The younger toddlers played while the operator worked on letters with the older children using a coloring worksheet and then playing a game with them. Later they danced to a music and movement video. The operator stated that no children enrolled require medication; and no medications were observed. I observed and documented the following violation during today’s visit. Violation Number Comment Rule 102 Number of preschool children exceeded five children, including the provider's own preschool children. Six children, twenty-two months through four years of age, were present from 8:45am - 8:55am. Two of the preschool-age children were picked up at 8:55am. GS 110-91(7)(b) * Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4) d(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. I completed an electronic copy of the visit summary and provided a printed copy of it to you, K. Cooper. We reviewed the visit summary and violation documented during today’s visit. Correct immediately to ensure that you are not over preschool-age capacity in the morning. Send evidence of correction to me so that I receive it no later than 8/20/2024 Your compliance verification letter needs to state your facility name and license number and list each violation by Item # and describe in detail when and how each violation has been corrected. Do not include names of children in the compliance letter. Use their initials. Send compliance verification letter in an email from your fcch’s official email address, kaycooper66@hotmail.com to my email address, Marjorie.White@dhhs.nc.gov. You may include the compliance verification as an attachment or in the body of the email. I will email a sample compliance verification letter to you. If sufficient information is not received by the due date, a follow-up visit may be conducted. Please be aware that any information submitted by you is legal documentation. If it is determined the information provided in the compliance letter is not true, this may be considered falsification of information. A violation was documented that requires a follow-up visit. An unannounced visit will be made soon to verify correction of the violation. If I may be of further assistance, please contact me by phone at (252) 373-9385, by e-mail at Marjorie.White@dhhs.nc.gov. You may also call Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199. Technical Assistance With Documented Violations: Permit Capacity – Due to nature of multi-age groups (infants – school-age) in family child care homes, maintaining the designated permit capacity of five preschool-age children and three-school age children with one adult helps to ensure the safety of children and allow the operator provide the care, attention, and learning opportunities for each child. Today, six preschool-age children, twenty-two months through four years of age, were present in your home when I arrived. You stated that two of the children attended on third shift and are typically picked up by 7:30am, but the parent was late picking them up this morning. She arrived about ten minutes later and picked up the two children. According to your schedule, two children on first shift arrive at 7:30am; two arrive at 8am, one child arrives at 9am. The two children from your overnight shift cannot stay past 8am without putting you over your preschool capacity of five children. You stated that the parent will pick them up on time and they are starting an Early Head Start program in a few weeks and will be picked up earlier. Even though you corrected the violation during the visit, a follow-up visit will occur to verify compliance. In your compliance letter, describe how you will ensure that children from overnight shift are picked up before children from daytime shift arrive. General Visit Information: As a licensed family child care home operator, it is your responsibility to be knowledgeable of the child care laws and rules. The most recent versions of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. You can also review the “What’s New” section and download a copy of the Items Number Listing which you can use as a checklist for your program Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your family child care home’s needs. They can also work with you to provide on-site technical assistance. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Regional Family Child Care Consultant – P. O’Donnell – (252) 333-1233; pamo@aacfnc.org *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org Reminders: Children’s Records – Your children’s files are organized. One new 2nd shift child enrolled on 4/1/24 is missing a Children’s Medical Report. When it was not received within 30 days you informed the family that the child could not attend until the medical report is received. FCCH Verification Form –reviewed your FCCH Verification Form today, and I highlighted items that will expire in the next year. *J. Evans due for 5-year Criminal Background Check by 1/8/25. Due to the holidays, consider starting the process by the end of November/beginning of December. *ITS/SIDS training due for you and your substitutes by 3/3/25. On-going Training and Health & Safety Training - We reviewed your FCCH Verification form which documents your on-going training requirements and Health & Safety Training requirements. You need 5 hours of on-going training by 8/6/25 (anniversary of this Annual Compliance visit). Five-year H&S Training renewal for you and your substitutes will be due January 2028. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 12/31/24 but enrollment should have been completed already. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in homes built after 1978. Asbestos was not used in homes after 1988.) Water testing will only be required once for family child care homes. For more information go to https://www.cleanwaterforuskids.org/en/carolina/. Emergency Preparedness and Response (EPR) Requirements and Ready-to-Go File – *Your EPR Plan was reviewed in July 2024 but was not updated in the portal. Review annually in July and update as needed. *Your Ready-to-Go File was current. Additional Comments: I reviewed information about the following with you and emailed the information and links to you during/after the visit: • QRIS Modernization Update • Stabilization Grants • Summer Tips • Criminal Background Checks Rate License Evaluation: Your family child care home currently operates with a Four-Star License, effective September 6, 2016 and is being evaluated for your three-year rated license reassessment. Today you completed an Application for a Two-Component Star Rated License. Program Standards – Two (2) Points Once you correct the documented violation, you will be meeting minimum requirements. You have elected to complete a self-assessment using the Family Child Care Environment Rating Scale – Revised (FCCERS-R) and selected the “Thinking More about Space and Furnishings” worksheet to complete. Contact P. O’Donnell, Regional Family Child Care Consultant at the Albemarle Alliance for Children and Families (AACF) if you would like assistance with the FCCERS-R Self-Assessment. Take at least three months to complete the self-assessment and consider areas where you could make changes to improve the quality of your space. Send to me no earlier than 11/6/2024. To be eligible for more than two points in Program Standards, you need to request a Family Child Care Environment Rating Scale – Revised (FCCERS-R) assessment and score at least a 4.0 or higher. I again encourage you to work with the AACF to request technical assistance if you are interested. You stated that you are not interested in having the FCCERS-R completed. EDUCATION STANDARDS – Seven (7) Points *based on information reflected on DCDEE Works K. Cooper – BS-ECE with 23 years of licensed family child care home experience. QUALITY POINT - One (1) Point. Education Option – Has a BS/BA or higher in Early Childhood/Child Development Expected once FCCERS-R Self-Assessment is completed: Program (2 points) + Education (7 Points) + Quality Point (1 Point) = 10 Points = 4 Stars *Must complete FCCERS-R self-assessment to maintain 2 points in Program Standards and 4 Stars Curriculum Requirements: As a licensed 4 Star family child care home that currently does not have children who are preschool-age (four- or five-years old) enrolled, you are not required to use an approved curriculum. You informed me that you are using the Creative Curriculum. It appears that once the FCCERS-R Self-Assessment is completed, your family child care home will continue to be eligible for a Four-Star License if you complete the FCCERS-R Self-Assessment. Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today. If you have any questions, do not hesitate to call or email me at the contact information listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: KAY'S CHILD CARE Facility ID: 15000010 Consultant: MARJORIE WHITE Operation Type: Family CC Home Case Number: Visit Date: 8/6/2024 Number Present: 8 Completed Date: 8/6/2024 Age: From 1 To 4 Total Minutes: 180 Time In: 08:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced * The purpose of today’s Annual Compliance with Rated License visit was to monitor your family child care home with applicable child care requirements and share information about your rated license reassessment. I completed your last Annual Compliance visit on 9/18/23. The family child care home’s 18-month compliance history from 2/1/2023 – 7/31/2024 = 100%. The Clean Classrooms for Carolina Kids website reflects the following: Water Testing – in process; enrolled 7/23/24; due 12/31/24 Lead Paint Testing – enrollment started; due 12/31/24 Asbestos Testing – enrollment started; due 12/31/24 Maintain any paperwork received by mail or email in your Program Records file. See below for more information. The FCCH Early Learning Professional, K. Cooper, was present and assisted me with the visit. The family child care home currently operates with a Four-Star License, issued 9/6/2019, earning points in the following components: Program (2 PTS) + Education (7 PTS) + Quality Point (1 PT) = 10 Points = 4 Stars *Quality Point met and remains in effect: Has BA/BS or higher in Early Childhood/Child Development. Your three-year rated license assessment was due 9/6/2022, but new legislation (Senate Bill 425) has extended the “hold harmless” period until the new Quality Rating Improvement System (QRIS) is implemented. At this time, you may choose to complete a rated license assessment using the current rated license process or you may wait until the new QRIS is implemented. The family child care home is owned as a Sole Proprietorship. K. Cooper reported no changes to facility contact information (phone, address, email) or license information. Please contact me prior to any information changing regarding the ownership of this facility or contact information. I monitored the indoor and outdoor spaces used for child care for applicable family child care home requirements using the NC Child Care Requirements, effective 1/1/2024 and Item Number Listing, effective 3/1/2024. I also reviewed all children’s records, operator and household member records, and program records. I checked the car designated for transportation and the required documents; the family child care home continues to be approved for transportation; however, the operator stated that she only occasionally takes children in her car because they are so young. The operator stated that her daughters occasionally substitute for her. I monitored their staff files. The Written Plan of Care currently reflects that the operator performs routine tasks during operating hours by transporting children in her vehicle and/or by leaving them with a qualified substitute. If there are any changes to the Written Plan of Care, it must be revised and provided to parents. Parents must sign that they have received the updated Written Plan of Care. Observations The operator was present with seven children, 22 months through 7 years of age. The parent of the two of the children who attend on the overnight shift was late picking up her children and arrived about ten minutes later. After they left, a child, 4 years of age, arrived, and the operator was present with five children, 22 months through 5 years of age. The operator’s school-age grandchild who lives in the home as in the home and not in the child care space. They played with the developmentally toys and materials available to them. When the operator’s alarm went off, they joined her for circle time where she read a story to them. The children washed their hands and ate morning snack which was graham crackers and milk. The younger toddlers played while the operator worked on letters with the older children using a coloring worksheet and then playing a game with them. Later they danced to a music and movement video. The operator stated that no children enrolled require medication; and no medications were observed. I observed and documented the following violation during today’s visit. Violation Number Comment Rule 102 Number of preschool children exceeded five children, including the provider's own preschool children. Six children, twenty-two months through four years of age, were present from 8:45am - 8:55am. Two of the preschool-age children were picked up at 8:55am. GS 110-91(7)(b) * Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4) d(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. I completed an electronic copy of the visit summary and provided a printed copy of it to you, K. Cooper. We reviewed the visit summary and violation documented during today’s visit. Correct immediately to ensure that you are not over preschool-age capacity in the morning. Send evidence of correction to me so that I receive it no later than 8/20/2024 Your compliance verification letter needs to state your facility name and license number and list each violation by Item # and describe in detail when and how each violation has been corrected. Do not include names of children in the compliance letter. Use their initials. Send compliance verification letter in an email from your fcch’s official email address, kaycooper66@hotmail.com to my email address, Marjorie.White@dhhs.nc.gov. You may include the compliance verification as an attachment or in the body of the email. I will email a sample compliance verification letter to you. If sufficient information is not received by the due date, a follow-up visit may be conducted. Please be aware that any information submitted by you is legal documentation. If it is determined the information provided in the compliance letter is not true, this may be considered falsification of information. A violation was documented that requires a follow-up visit. An unannounced visit will be made soon to verify correction of the violation. If I may be of further assistance, please contact me by phone at (252) 373-9385, by e-mail at Marjorie.White@dhhs.nc.gov. You may also call Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199. Technical Assistance With Documented Violations: Permit Capacity – Due to nature of multi-age groups (infants – school-age) in family child care homes, maintaining the designated permit capacity of five preschool-age children and three-school age children with one adult helps to ensure the safety of children and allow the operator provide the care, attention, and learning opportunities for each child. Today, six preschool-age children, twenty-two months through four years of age, were present in your home when I arrived. You stated that two of the children attended on third shift and are typically picked up by 7:30am, but the parent was late picking them up this morning. She arrived about ten minutes later and picked up the two children. According to your schedule, two children on first shift arrive at 7:30am; two arrive at 8am, one child arrives at 9am. The two children from your overnight shift cannot stay past 8am without putting you over your preschool capacity of five children. You stated that the parent will pick them up on time and they are starting an Early Head Start program in a few weeks and will be picked up earlier. Even though you corrected the violation during the visit, a follow-up visit will occur to verify compliance. In your compliance letter, describe how you will ensure that children from overnight shift are picked up before children from daytime shift arrive. General Visit Information: As a licensed family child care home operator, it is your responsibility to be knowledgeable of the child care laws and rules. The most recent versions of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. You can also review the “What’s New” section and download a copy of the Items Number Listing which you can use as a checklist for your program Your local and regional Smart Start Partnerships and Child Care Resource and Referral Agencies and Child Care Health Consultants provide general training to meet on-going training hours, health and safety training requirements, Environment Rating Scale training and training specific to your family child care home’s needs. They can also work with you to provide on-site technical assistance. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Regional Family Child Care Consultant – P. O’Donnell – (252) 333-1233; pamo@aacfnc.org *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org Reminders: Children’s Records – Your children’s files are organized. One new 2nd shift child enrolled on 4/1/24 is missing a Children’s Medical Report. When it was not received within 30 days you informed the family that the child could not attend until the medical report is received. FCCH Verification Form –reviewed your FCCH Verification Form today, and I highlighted items that will expire in the next year. *J. Evans due for 5-year Criminal Background Check by 1/8/25. Due to the holidays, consider starting the process by the end of November/beginning of December. *ITS/SIDS training due for you and your substitutes by 3/3/25. On-going Training and Health & Safety Training - We reviewed your FCCH Verification form which documents your on-going training requirements and Health & Safety Training requirements. You need 5 hours of on-going training by 8/6/25 (anniversary of this Annual Compliance visit). Five-year H&S Training renewal for you and your substitutes will be due January 2028. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 12/31/24 but enrollment should have been completed already. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in homes built after 1978. Asbestos was not used in homes after 1988.) Water testing will only be required once for family child care homes. For more information go to https://www.cleanwaterforuskids.org/en/carolina/. Emergency Preparedness and Response (EPR) Requirements and Ready-to-Go File – *Your EPR Plan was reviewed in July 2024 but was not updated in the portal. Review annually in July and update as needed. *Your Ready-to-Go File was current. Additional Comments: I reviewed information about the following with you and emailed the information and links to you during/after the visit: • QRIS Modernization Update • Stabilization Grants • Summer Tips • Criminal Background Checks Rate License Evaluation: Your family child care home currently operates with a Four-Star License, effective September 6, 2016 and is being evaluated for your three-year rated license reassessment. Today you completed an Application for a Two-Component Star Rated License. Program Standards – Two (2) Points Once you correct the documented violation, you will be meeting minimum requirements. You have elected to complete a self-assessment using the Family Child Care Environment Rating Scale – Revised (FCCERS-R) and selected the “Thinking More about Space and Furnishings” worksheet to complete. Contact P. O’Donnell, Regional Family Child Care Consultant at the Albemarle Alliance for Children and Families (AACF) if you would like assistance with the FCCERS-R Self-Assessment. Take at least three months to complete the self-assessment and consider areas where you could make changes to improve the quality of your space. Send to me no earlier than 11/6/2024. To be eligible for more than two points in Program Standards, you need to request a Family Child Care Environment Rating Scale – Revised (FCCERS-R) assessment and score at least a 4.0 or higher. I again encourage you to work with the AACF to request technical assistance if you are interested. You stated that you are not interested in having the FCCERS-R completed. EDUCATION STANDARDS – Seven (7) Points *based on information reflected on DCDEE Works K. Cooper – BS-ECE with 23 years of licensed family child care home experience. QUALITY POINT - One (1) Point. Education Option – Has a BS/BA or higher in Early Childhood/Child Development Expected once FCCERS-R Self-Assessment is completed: Program (2 points) + Education (7 Points) + Quality Point (1 Point) = 10 Points = 4 Stars *Must complete FCCERS-R self-assessment to maintain 2 points in Program Standards and 4 Stars Curriculum Requirements: As a licensed 4 Star family child care home that currently does not have children who are preschool-age (four- or five-years old) enrolled, you are not required to use an approved curriculum. You informed me that you are using the Creative Curriculum. It appears that once the FCCERS-R Self-Assessment is completed, your family child care home will continue to be eligible for a Four-Star License if you complete the FCCERS-R Self-Assessment. Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today. If you have any questions, do not hesitate to call or email me at the contact information listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KAY'S CHILD CARE Facility ID: 15000010 Consultant: MARJORIE WHITE Operation Type: Family CC Home Case Number: Visit Date: 2/5/2024 Number Present: 6 Completed Date: 2/5/2024 Age: From 1 To 6 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced * The purpose of today’s Routine Unannounced visit was to monitor your family child care home with applicable child care requirements. I completed your last Annual Compliance visit on 9/18/23. The FCCH Early Learning Professional, K. Cooper, was present and assisted me with the visit. The family child care home currently operates with a Four-Star License, issued 9/6/2019, earning points in the following components: Program (2 PTS) + Education (7 PTS) + Quality Point (1 PT) = 10 Points = 4 Stars *Quality Point met and remains in effect: Has BA/BS or higher in Early Childhood/Child Development. Your three-year rated license assessment was due 9/6/2022. DCDEE has developed a cohort system to return facilities to rated license reassessments. You have been assigned to Cohort 2. The Cohort 2 Rated License Preparation Year is from 7/1/2024 – 6/30/2025 and will start this summer. You may complete your FCCERS-R Self-Assessment and rated license reassessment during this year or you may wait until your Assessment Year from 7/1/2025 – 6/30/2026. During both of these years, you may request and complete a FCCERS-R assessment to potentially earn more points in Program Standards and a Fifth Star. We will discuss this more at your next visit, but feel free to contact me with any questions about the Cohort Model. The family child care home’s 18-month compliance history from 8/2/22 – 2/1/24 = 100%. The family child care home is owned as a Sole Proprietorship. K. Cooper reported no changes to facility contact information (phone, address, email) or license information. Please contact me prior to any information change regarding the ownership of this facility or contact information. I monitored the indoor and outdoor spaces used for child care for applicable family child care home requirements using the NC Child Care Requirements, effective 1/1/2024 and Item Number Listing, effective 6/2022. I also reviewed program records but used the FCCH Verification Form to remind you of staff and household member due dates. I checked the car designated for transportation and the required documents; the family child care home continues to be approved for transportation; however, the operator stated that she only takes school-age children for off-premises activities in the summer. The operator stated that her daughters occasionally substitute for her. I monitored their staff files. The Written Plan of Care currently reflects that the operator performs routine tasks during operating hours by transporting children in her vehicle and/or by leaving them with a qualified substitute. If there are any changes to the Written Plan of Care, it must be revised and provided to parents. Parents must sign that they have received the updated Written Plan of Care. Observations The operator was present with five children, sixteen months through three years of age. Her school-age granddaughter who lives in the home was present in the home and not in school today. The older children were using a computer program to sing songs and fingerplays. The operator read a story about bears and hibernation. After they engaged in free play. Lunch was turkey and cheese with crackers, carrots, peaches, and milk. I observed and documented the following violations during today’s visit. Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Documentation of outdoor checks was not available since September 2023. 10A NCAC .1721(e)(5)(A-F) * Child care programs are expected to achieve and always maintain compliance and are required by NC GS 110-90(4) d(d) to achieve and maintain an 18-month compliance history score of at least 75%. Any violations documented may impact the compliance history score. I completed an electronic copy of the visit summary and provided a printed copy of it to you, K. Cooper. We reviewed the visit summary and violation documented during today’s visit. Correct this immediately. Send evidence of correction to me so that I receive it no later than 2/19/2024. Your compliance verification letter needs to state your facility name and license number and list each violation by Item # and describe in detail when and how each violation has been corrected. Send compliance verification letter in an email from your fcch’s official email address, kaycooper66@hotmail.com, to my email address, Marjorie.White@dhhs.nc.gov. You may include the compliance verification as an attachment or in the body of the email. I will email a sample compliance verification letter to you. If sufficient information is not received by the due date, a follow-up visit may be conducted. Please be aware that any information submitted by you is legal documentation. If it is determined the information provided in the compliance letter is not true, this may be considered falsification of information. If I may be of further assistance, please contact me by phone at (252) 373-9385, by e-mail at Marjorie.White@dhhs.nc.gov. You may also call Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199. Technical Assistance with Documented Violation: Outdoor Inspections – Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials within the play site, and to ensure that appropriate repairs are made as soon as possible A monthly safety check of all the equipment within the facility as a focused task provides an opportunity to notice wear and tear that requires maintenance or replacement. Documentation of outdoor inspections was not available since September 2023. You stated that you check the playground daily but had misplaced your outdoor inspection sheets during the renovation and then just forgot about them. Begin completing them again for February 2024. General Visit Information: As a licensed family child care home operator, it is your responsibility to be knowledgeable of the child care laws and rules. The most recent versions of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. You can also review the “What’s New” section and download a copy of the Items Number Listing which you can use as a checklist for your program Reminders: On-going Training and Health & Safety Training - You need 2.5 hours of on-going training by 9/18/24 (anniversary of last Annual Compliance visit). You stated that your daughters substitute less than 10 hours annually and are not required to complete on-going training. Your Five-Year H&S Training for you and your substitutes is due by 1/2028. Emergency Preparedness and Response (EPR) Requirements – *Your EPR Plan was last reviewed in February 2023. Review in the Emergency Management Portal and update or document date of review by February 2024. Log into the Emergency Management Portal and review your EPR Plan annually and update, as needed. Here are the steps: *DCDEE website (https://ncchildcare.ncdhhs.gov/) -> Provider tab -> Training and Professional Development -> Emergency Preparedness and Response -> NC Risk Management Portal -> Log in using NCID used to create or update EPR Plan *Review information and make needed updates. If no updates are needed, document your date of review on Page 28 and only print a new cover page and page 28. Include it with your EPR Plan. If updates are needed, revise in the Emergency Management Portal and print a new copy with the revision date. Document revision date on Page 28 and print the entire plan through page 28. The back part of the plan does not change. * If you have questions or need assistance with accessing your EPR Plan contact Amia M. Eaton, Training and Program Development Consultant Amia.Eaton@dhhs.nc.gov Activity Plans - Complete weekly activity plans (dated) that include developmentally appropriate activities for enrolled children. Activity plans for all children must meet the following minimum licensing requirements: *Include activities daily to stimulate the following 5 developmental domains, as listed in your NC Foundations for Early Learning and Development book: (social &emotional development, health & physical development, approaches to play and learning, language development/communication, and cognitive development). *Include a daily gross motor activity which may occur indoors or outdoors. *Reflect at least 4 activities daily (one of which is gross motor), one of which is offered outdoors, weather permitting. The remaining 3 activities should occur in the following areas (art/creative play, children’s books, blocks and block building, manipulatives and family living/dramatic play). *Include both free choice and adult-directed activities, which allow children to choose to participate with the whole group, in a small group or independently. *In addition, activity plans must include each of these 3 enrichment activities on at least a weekly basis: sand or water play; science and nature; and music and rhythm. A sample lesson plan form containing all required components was provided. *Materials and equipment must be available both inside and outside to support the activities on the activity plan and the daily schedule. *When school-agers are enrolled, your activity plan must also list a balance of activities that are developmentally appropriate for the age, needs and interests of the school-age children. Screen Time – Screen time includes time using television, computer, monitor, phone, tablet, etc. Children typically receive at least 2 hours or more of screen time at home. Time that children spend in front of a screen reduces their time to interact with adults and other children to learn vocabulary, conversation, and social/emotional skills. It also affects their distance vision and tends to cause children to be sedentary instead of active and moving. Screen time rules include: 1. Not permitted for children younger than 3 years of age. If you have children younger than 3 years of age, you will need to offer a non-screen time activity with them. 2. Limited to 30 minutes per day. Document on a screen time log. 3. Must be educational and included on the activity plan. 4. If used daily, include on daily schedule. 5. TV, including news, should not be played in the background. Subjects that are not appropriate for young children are on display that could cause young children stress and anxiety. Materials – Add manipulatives (puzzles, linking toys and building toys, etc.) to your activity centers. Children need to be able to pick from a variety of materials in centers to keep them engaged and interested in play without fighting over popular items. Storage in Playpens – If storing items in playpens, be sure to place clean linen in the playpen before the infant or toddlers uses it for naptime. Additional Comments I reviewed information about the following with you: • Clean Classrooms for Carolina Kids – Training on Mitigation and Reimbursement • Early Childhood Educator Leadership Academy • Free On-line Professional Development Memberships • How is it Going? We want to hear from you! • Health and Safety Resources Thank you for your time and assistance today. Refer to this visit summary for a refresher of our discussions today. If you have any questions, do not hesitate to call or email me at the contact information listed above. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.