THE Growing Years Learning Center- Burlington

10A NCAC 09 .1801 · Violation

Name of Operation: THE GROWING YEARS LEARNING CENTER- BURLINGTON Facility ID: 01000635 Consultant: MONA NDIAYE Operation Type: Center Case Number: 1225-108L Visit Date: 12/23/2025 Number Present: 59 Completed Date: 12/23/2025 Age: From 0 To 5 Total Minutes: 120 Time In: 12:00 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate a report alleging violations of child care requirements. The facility currently holds a Five-Star Rated License. The most recent Annual Compliance Visit was completed 12/23/2025. Summary of Investigation Upon arrival at the facility, I was greeted by the Assistant Director, who remained present and cooperative throughout the visit. The purpose of the visit was explained. The report alleged concerns regarding supervision, sanitation, and safe indoor environment. Supervision, Health Practices, and Facility Safety A walkthrough of the indoor areas was conducted. Staff were observed providing adequate supervision of children at the time of the visit, in accordance with 10A NCAC 09 .1801(a)(1-5), which requires children to be adequately supervised at all times. During the walkthrough, the Assistant Director reported that approximately one month prior, a child was left unattended on the playground. In response, the center implemented corrective actions. The involved teacher received additional training on active supervision, was issued a written disciplinary action, and now conducts head counts before and after transitioning to and from outdoor play. The Directors also implemented head counts before and after outdoor play for a period of 30 days to reinforce supervision practices. Hygiene and Diapering Procedures Several children were observed with visibly dirty noses. Additionally, a diaper change was observed in the toddler classroom where all required diapering steps were not followed as required. The teacher was immediately advised of the concern and referred to the posted diaper-changing procedure located at the diaper-changing table. The Assistant Director stated that several children were currently out due to influenza. I did a walkthrough of the facility and did not observe and safety hazards. Findings Based on observations, the allegation regarding supervision is substantiated. Based on observations, the allegation regarding sanitation is substantiated. Based on observations, the allegation regarding safe indoor environment is unsubstantiated. A partial assessment of child care requirements was completed during the visit. Three violations of child care requirements were cited during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Approximately one month ago, a child was left unattended on the playground. .1801(a)(1-5) 1860 Staff did not provide assistance to each child to ensure good hygiene. Several children were observed with runny noses or dried snot on their faces. .0806(e) 9999 A violation was found for which there is no item number. All diaper changing steps were not followed. As required by 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES The above violations must be corrected immediately, and a letter must be sent to me no later than January 9, 2026 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by December 30, 2026 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance: The center was reminded that supervision must be continuous and intentional, particularly during transitions. Recommended practices include: Conducting and documenting head counts during all transitions Assigning staff specific supervision zones on the playground Reinforcing supervision expectations during staff meetings and ongoing training The center was also reminded that: Children’s noses must be cleaned promptly to reduce the spread of germs and viruses All diaper-changing steps must be followed every time, including proper handwashing and surface sanitation Staff should closely monitor health practices, especially during periods of increased illness The center was encouraged to provide refresher training on hygiene and diapering procedures and to actively monitor staff compliance. Thank you for your cooperation today. If you have questions, please contact me at 336-580-5417 or by e-mail at mona.ndiaye@dhhs.nc.gov. You can also contact my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or 336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE GROWING YEARS LEARNING CENTER- BURLINGTON Facility ID: 01000635 Consultant: MONA NDIAYE Operation Type: Center Case Number: 0825-300L Visit Date: 9/2/2025 Number Present: 34 Completed Date: 9/2/2025 Age: From 2 To 4 Total Minutes: 90 Time In: 09:30 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate a report alleging violations of childcare requirements. The facility currently holds a Five Star license. The last Annual Compliance Visit was completed on February 4, 2025. Upon arrival, I was greeted by the Director and Co-Director, who assisted me throughout the visit. I explained the purpose of my visit. Concerns had been raised regarding staff/child ratios in the classroom for 3- and 4-year-olds. While observing children playing outside, I also observed the children in the classroom for 2- and 3-year-olds and noted the class was out of ratio. I verified enrollment and attendance records and confirmed the number of children with a classroom teacher. The Director explained that a child from another classroom of 2-year-old had joined the 3-year-old classroom without a count being taken prior to the transition. Findings: Based on observations, staff/child ratios were not in compliance, resulting in a violation of childcare requirements. A partial assessment of child care requirements was conducted. Supervision was in compliance during today’s visit. One violation was documented. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In the classroom for 2 and 3 year olds, there was 2 teachers with 19 children. GS 110-91(7);.0713(a-d) The above violation must be corrected immediately, and a letter must be sent to me no later than September 16, 2025 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by September 16, 2025 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance I spoke with the Director about procedures when a classroom has too many children. She stated that she and the Co-Director routinely check for staff/child ratio compliance. I explained that staff should immediately notify the Director if they are over ratio. Maintaining compliance and ensuring the safety of children should be a joint effort between staff and administration. Due to the violation of staff child ratio a follow up visit will be conducted. Thank you for your cooperation today. If you have questions, please contact me at 336-580-5417 or by e-mail at mona.ndiaye@dhhs.nc.gov. You can also contact my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or 336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE GROWING YEARS LEARNING CENTER- BURLINGTON Facility ID: 01000635 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 2/19/2025 Number Present: 50 Completed Date: 2/19/2025 Age: From 0 To 5 Total Minutes: 179 Time In: 09:20 AM Time Out: 12:19 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to conduct an annual compliance follow-up visit. The last annual compliance visit was conducted on February 4, 2025. During the previous visit on February 4, 2025, I monitored for supervision staff chart ratio adequate approved space and the outdoor learning environment monitored, a sampling of children's records and all program records. The facility license was posted, and permit restrictions were maintained. During today's visit I monitored eleven (11) new staff files and a sampling of other staff files. I monitored all staff training and staff medical files. The following violations were observed cited and technical assistance was provided. Violation Number Comment Rule 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. **Four staff member's files did not contain documentation of completed the number of training hours required for according to their education and experience.** .1103(a) 1068 On-going training documentation did not include all applicable information: subject matter, topic area in G.S. 110-91(11), name of training provider, date training was provided, number of hours of training, and name of staff. **Staff on-going training logs were not completed for any of the staff members.** .1106(a) The above violations must be corrected immediately and a compliance letter submitted to my office by March 5, 2025, the letter should be sent to my office by March 5, 2025. You may e-mail the letter to me at anita.c.graham@dhhs.nc.gov If I do not receive your letter of compliance by March 5, 2025 a return visit may be necessary to ensure compliance with childcare requirements with staff files. You were provided with an opportunity to ask questions regarding childcare requirements. We discussed each of the violations cited this date. TECHNICAL ASSISTANCE: Please ensure that a system is in place for which staff are consistent by completing on-going training, applying the information to the on-going training logs and attaching the certificates to the log for Division Representative review. This is a requirement of NCAC .1103(a) and 1106(a). It is also important that staff receive ongoing training in the nine topic areas listed in rule. Thank you for your assistance during today's visit. If I could be of further assistance, please contact me at 336-894-0609. You may also contact my supervisor Kay Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: THE GROWING YEARS LEARNING CENTER- BURLINGTON Facility ID: 01000635 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 8/23/2023 Number Present: 115 Completed Date: 8/23/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 11:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to complete routine monitoring. The last annual compliance visit was conducted on February 14, 2023. The facility operates with a Five (5) Star License, which was issued on August 1, 2019. Claire Bose, administrator was present and assisted me during the visit. We conducted a walkthrough of the facility. Attendance was taken and observations made. Children were observed participating in routines, having lunch, outdoor free play, teacher directed story time and resting. The last Sanitation Inspection was conducted on July 28,2023. The facility achieved a Superior classification. A partial assessment of child care requirements was conducted this date. I monitored supervision, staff/child ratio, program records, a sampling of children’s records. I monitored staff CBC, emergency trainings, and Health and Safety trainings. I monitored all new staff files. The permit was posted and restrictions maintained. The following violation was observed cited and technical assistance was offered. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic "grocery" bag was used to store dirty diapers in unlocked storage. .0604(q) The above violation must be corrected immediately, and a letter shall be sent to my office stating how the violation was corrected. Please include with the letter the item numbers cited, and any documentation to support the corrective actions taken. Your letter should be received by my office on or before September 5, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to: Anita C. Graham, PO Box 665, Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding the interpretation and implementation of all child care requirements. We discussed rule 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart shall not be accessible to children under three years of age. I explained that although these items may be hanging 5ft. up, when plastic grocery bags are used to store items in the classroom, tiny pieces of the plastic may dislodge and if swallowed, could cause harm to children under three. We discussed the use of a stronger material for storage. We discussed four (4) week rotating menus your program uses. We discussed the display of children’s work with names and dates of the work posted. In July 2023, there was a change in administration at this site. Please be advised that rule 10A NCAC 09 .0607(b) states that Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. when the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan document. RESOURCES: For information about current rule changes, visit the Division’s website at ncchildcare.ncdhhs.gov and look under the “SERVICES” tab for “DCDEE Moodle”. From the Moodle home screen go to “My Courses”; and then click on the modules. you will receive On-going Training credit. -The Health and Safety Trainings are also now being offered on the DCDEE Moodle format. These trainings are free, and participants will receive training certificates when completed. -For other upcoming training opportunities please visit CCSA’s website at: https://www.childcareservices.org/programs/ccrr/professional-development. -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Thank you for your assistance during the visit. If you have questions, please contact me at 336-894-0609 or by e-mail at anita.c.graham@dhhs.nc.gov.@dhhs.nc.gov. You may also contact my supervisor, Kaye Adkins, at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0607 · Violation

Name of Operation: THE GROWING YEARS LEARNING CENTER- BURLINGTON Facility ID: 01000635 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 8/23/2023 Number Present: 115 Completed Date: 8/23/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 11:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to complete routine monitoring. The last annual compliance visit was conducted on February 14, 2023. The facility operates with a Five (5) Star License, which was issued on August 1, 2019. Claire Bose, administrator was present and assisted me during the visit. We conducted a walkthrough of the facility. Attendance was taken and observations made. Children were observed participating in routines, having lunch, outdoor free play, teacher directed story time and resting. The last Sanitation Inspection was conducted on July 28,2023. The facility achieved a Superior classification. A partial assessment of child care requirements was conducted this date. I monitored supervision, staff/child ratio, program records, a sampling of children’s records. I monitored staff CBC, emergency trainings, and Health and Safety trainings. I monitored all new staff files. The permit was posted and restrictions maintained. The following violation was observed cited and technical assistance was offered. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic "grocery" bag was used to store dirty diapers in unlocked storage. .0604(q) The above violation must be corrected immediately, and a letter shall be sent to my office stating how the violation was corrected. Please include with the letter the item numbers cited, and any documentation to support the corrective actions taken. Your letter should be received by my office on or before September 5, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to: Anita C. Graham, PO Box 665, Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding the interpretation and implementation of all child care requirements. We discussed rule 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart shall not be accessible to children under three years of age. I explained that although these items may be hanging 5ft. up, when plastic grocery bags are used to store items in the classroom, tiny pieces of the plastic may dislodge and if swallowed, could cause harm to children under three. We discussed the use of a stronger material for storage. We discussed four (4) week rotating menus your program uses. We discussed the display of children’s work with names and dates of the work posted. In July 2023, there was a change in administration at this site. Please be advised that rule 10A NCAC 09 .0607(b) states that Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. when the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan document. RESOURCES: For information about current rule changes, visit the Division’s website at ncchildcare.ncdhhs.gov and look under the “SERVICES” tab for “DCDEE Moodle”. From the Moodle home screen go to “My Courses”; and then click on the modules. you will receive On-going Training credit. -The Health and Safety Trainings are also now being offered on the DCDEE Moodle format. These trainings are free, and participants will receive training certificates when completed. -For other upcoming training opportunities please visit CCSA’s website at: https://www.childcareservices.org/programs/ccrr/professional-development. -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/. Thank you for your assistance during the visit. If you have questions, please contact me at 336-894-0609 or by e-mail at anita.c.graham@dhhs.nc.gov.@dhhs.nc.gov. You may also contact my supervisor, Kaye Adkins, at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times