Bright Starz Learning Center

10A NCAC 09 .0604 · Violation

Name of Operation: BRIGHT STARZ LEARNING CENTER Facility ID: 01000260 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 8/21/2025 Number Present: 30 Completed Date: 8/21/2025 Age: From 0 To 4 Total Minutes: 235 Time In: 09:45 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor child care requirements during an unannounced annual compliance visit. Upon my arrival, I was greeted by the Director, Kim Hargrove, who assisted me throughout the visit. I conducted a walkthrough of all classroom spaces, reviewed enrollment and attendance records, and completed observations. Children were observed participating in free play both indoors and outdoors, and eating lunch consisting of cheese pizza, corn, mandarin oranges, and milk. The last annual compliance visit was conducted on September 17, 2024. The center is currently operating with a 4-star license issued on January 22, 2025. The most recent sanitation inspection was conducted on November 24, 2024, with the center receiving a Superior rating. Fire drills and playground inspections were reviewed, and the most recent fire inspection was conducted on December 16, 2024. There have been no new staff hired since the last visit. Your compliance history is currently 91%; this percentage may change based on the results of today’s visit. During today’s visit, a full assessment of applicable child care requirements was completed. The following violations were observed: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were uncovered outlets in three classrooms. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was a prescription cream and an albuterol inhaler that was not returned to parents or discarded and end of treatment. .0803(12) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In the classroom for toddlers, there were three children with asthma medication, the times the medication was given was documented however the administration forms did not have the children's names on them. .0803(13)(a-e); .2318(3) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There was small pieces of glass observed on the playground. 10A NCAC 09 .0604(p) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. A medical action plan was not updated annually. .0801(b) These violations must be corrected immediately. A signed and dated compliance letter must be submitted to me no later than September 4, 2025. The letter must include the following: The name of your center Facility ID number Date Title of the person signing the letter Each violation number(s) A detailed explanation of how and when each violation was corrected A plan for maintaining ongoing compliance Please email your compliance letter to: mona.ndiaye@dhhs.nc.gov Consultation During the outdoor observation, small pieces of glass were found on the playground. The Director explained that the property was previously a junkyard, and glass occasionally surfaces after rain. I advised that daily outdoor safety checks be completed to ensure the playground is free of hazards before use. Although most violations were corrected during today’s visit, I recommended that teachers complete daily classroom safety checks prior to children’s arrival to prevent issues such as uncovered outlets. Fire drills are currently in compliance; however, they should be conducted at varied times of day, including afternoons and near nap time, to ensure staff readiness. The Director and I reviewed ongoing training requirements. Employment start dates must be used to determine each staff member’s training time frame. Technical Assistance Medical action plans must be updated annually. Medication administration forms in the toddler classroom did not include the child’s name. This poses a serious risk and could result in the wrong child receiving medication. All forms must be fully completed to ensure child safety. Reminders The criminal background check for S. Garrison expires on 10/21/25. She should begin the renewal process now to allow sufficient time for processing. Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment Classroom & Instructional Quality Accreditation This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. A provider meeting will be held on September 29, 2025, from 1:00–3:00 PM at Impact Alamance in downtown Burlington. Please plan to attend this meeting to learn more about the new QRIS system. For additional information, visit: NC Child Care Website RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or 336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3010 · Violation

Name of Operation: BRIGHT STARZ LEARNING CENTER Facility ID: 01000260 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 2/17/2025 Number Present: 28 Completed Date: 2/17/2025 Age: From 0 To 5 Total Minutes: 165 Time In: 10:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced Today a routine unannounced visit was conducted. The last annual compliance visit was conducted 9/17/24. Currently this program operates with a four (4) Star License, issued 10/31/19. The facility earned four (4) points in staff education, five (5) points in program standards, and one (1) quality point for programmatic options met. The center director Kim Hargrave and assistant director Chasity Anthony assisted me during the visit. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 11/22/24 with a ‘Superior’ classification and 4 demerits. The last fire inspection was conducted on 12/16/24 Children were observed playing in activity areas, eating lunch, resting, and routine care activities. The center has one NCPK classroom with five NCPK and five preschool children enrolled. NCPK requirements were monitored today. The program operates for 6.5 hours a day. A monthly breakfast and lunch menu was posted in each classroom. Two NC Pre-K children's files were monitored and each contained a health assessment within 30 days and evidence of each child's on-going progress. The teacher uses Creative Curriculum and activity plans were current and posted. Staff/child ratio of 1:10 or less is being maintained. The parents receive unit newsletters and volunteer throughout the school year. The current ECERS-R score is 5.70. This NCPK is new this year and has not completed an ECERS assessment independently. There were not any new staff members employed. A partial assessment of applicable childcare requirements was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 1771 A screening assessing development was not conducted within 90 days after the first day of attendance in the program or within six months prior to the first day of attendance and/or the screening was not conducted by a health care, community or school professional trained in administering the screening tool. One child's file did not contain a developmental screening. .3006(a) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Hargrave. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 3/3/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION: All licensed childcare facilities are currently under the ‘Hold-Harmless’ state for their license from DCDEE. Once QRIS is implemented, you will receive information from DCDEE regarding the new pathways for licensure and your timeframe for completing your license renewal. The NCRLAP website, https://ncrlap.org, has trainings geared towards the new ITERS3 and ECERS3 assessment scales. These will introduce you to the updated assessment scale and provide tips for completing the new scales. If you plan to participate in the scales, it is recommended to plan to purchase the new assessment books and begin preparing now. We discussed how to work with children exhibiting challenging behaviors. Region 12 Healthy Social Behaviors Coaches are Karissa Livingston karissal@earlyyearsnc.org, Jesse Norris jessen@earlyyearsnc.org, Cindy Goff cindyg@earlyyearsnc.org, and Alexis Modebelue alexism@earlyyearsnc.org. They serve Alamance, Caswell, Durham, Franklin, Granville, Orange, Person, Vance & Wake counties. These coaches are available to assist with classroom observations and behavior plans. In addition, they provide proactive trainings for staff to ensure they are prepared when a challenging behavior arises. There is a challenging behavior hotline you may call to receive assistance. The number is 888-600-1685 option 1. I emailed a copy of the healthy social behaviors training calendar. These trainings are for you and staff. They are a great resource to assist with children and families. We discussed the NC childcare rules for NCPK classrooms today. The rule section is section.3000 NC PRE-KINDERGARTEN SERVICES. This classroom is new this year and has a long-term substitute currently enrolled in coursework. We discussed the childcare rule requirements for family engagement. Teachers must complete ongoing assessments and conduct informal/formal parent conferences during the year. I have listed the rule below for reference. 10A NCAC 09 .3010 FAMILY ENGAGEMENT NC Pre-K programs shall develop a plan for family engagement consisting of strategies designed to develop partnerships with families that promote shared decision-making opportunities. These opportunities include (1) Allowing Pre-K program teachers the opportunity for home visits; (2) Formal and informal parent/teacher conferences; (3) Classroom visits and options for parents and families to participate in classroom activities; (4) Parent education; (5) Allowing family members the opportunity for involvement in decision making about their own child and about their child's early childhood program; and (6) Opportunities to engage families outside of the regular school day. The following staff will need CPR/FA by 4/30/25: K. Hargrave, C. Anthony, B. Harris, and D, McDonald. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab *QRIS If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: BRIGHT STARZ LEARNING CENTER Facility ID: 01000260 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 9/17/2024 Number Present: 27 Completed Date: 9/17/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 09:15 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 9/20/23. Currently this program operates with a four (4) Star License, issued 10/31/19. The facility earned four (4) points in staff education, five (5) points in program standards, and one (1) quality point for programmatic options met. The center director, Kim Hargrave, was not present today. Assistant director Chasity Anthony assisted me during the visit. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 2/6/24 with a ‘Superior’ classification and 5 demerits. The last fire inspection was conducted on 12/18/23. Children were observed playing in activity areas, eating lunch, and routine care activities. The center has one NCPK classroom with five NCPK and five preschool children enrolled. NCPK requirements were not monitored today. Transportation is provided and was monitored today. The facility uses three passenger vans (JLX 2277, JLX 2276, and EDA 8769) for transportation. A full assessment of applicable childcare requirements was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for S. Garrion was not on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test or screening for S. Garrison was not on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of completion of orientation for C. Rush was not on file. .1101(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation of review was not on file for C. Rush. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission to administer medication form for an emergency medication for child in the Toddler class expired 6/1/24. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Medical information was observed in several of the staff files reviewed today. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for L. White was due by 5/27/24 and was completed 6/12/24. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member C. Rush began employment 3/12/24 and works with the school-age children. Documentation of completion of BSAC was not on file. .2510(j) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Anthony. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 10/1/24. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION: If the cook, T. Williams, works in any classroom, she will need current CPR/First Aid. The last training on file expired 4/2024. All medical statements, TB test/screenings, health questionnaires, and doctor notes for staff must be kept in a separate file that is unavailable to staff. Each facility is still in a Hold Harmless state until the new QRIS assessment system for license renewal is implemented. You will receive information from DCDEE when this begins. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab *QRIS If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: BRIGHT STARZ LEARNING CENTER Facility ID: 01000260 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 16 Completed Date: 9/20/2023 Age: From 0 To 4 Total Minutes: 145 Time In: 09:10 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the requirements I monitored today, and a copy was left with you. The last annual compliance visit was conducted 9/22/22. Currently this program operates with a four (4) Star License, issued 10/31/19. The facility earned four (4) points in staff education, five (5) points in program standards, and one (1) quality point for programmatic options met. The center director, Kim Hargrave, assisted me during the visit. I conducted an unassisted walk-through of the center. The last sanitation inspection was completed 8/31/23 with a ‘Superior’ classification and 6 demerits. The last fire inspection was conducted on 1/23/23. Children were observed playing in activity areas, playing outside, and routine care activities. Transportation was available and monitored for compliance today. The center uses one Chevy passenger van (FEV-2715) and one Ford passenger van (EAD-8769) to transport children. A full assessment of childcare requirements was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical statement for two children was received after thirty days of enrollment. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The immunization record for one child was received after thirty days of enrollment. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. Staff member P. King did not complete the trainings within one year of employment. Training certificates must accompany the corrective action letter. Technical assistance was provided. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff members B. Harris and K. Hargrave did not complete the required trainings within five years. Training certificates must accompany the corrective action letter. .1103(b) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's file reviewed did not have statement with parent signature. .0608(b)(1-6) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Proof of BSAC training was not on file for T. Williams. .2510(j) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Hargrave. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 10/4/23. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION: As DCDEE resumes the rated license process, your facility has been placed in Cohort 1. You are currently in your preparation and planning year until June 30, 2024. Your assessment year is July 1, 2024-June 30, 2025. Today we discussed how you would like to proceed. You stated you have requested assistance from the Alamance Partnership for Children. You stated you will contact me in January 2024 to arrange a technical assistance visit and schedule a rated license assessment. Environmental Health has updated their rules pertaining to childcare. The rules became effective July 1, 2023. Demerits will be cited beginning January 1, 2024. Two rules reviews are being offered. One is today and one will be September 26th. An email was sent with the login information for the meetings. If you would like to attend the online meeting and do not have the link, please let me know. A shelter-in-place or lockdown drill must be conducted by 9/30/23. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ Tab If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: BRIGHT STARZ LEARNING CENTER Facility ID: 01000260 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 16 Completed Date: 9/20/2023 Age: From 0 To 4 Total Minutes: 145 Time In: 09:10 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the requirements I monitored today, and a copy was left with you. The last annual compliance visit was conducted 9/22/22. Currently this program operates with a four (4) Star License, issued 10/31/19. The facility earned four (4) points in staff education, five (5) points in program standards, and one (1) quality point for programmatic options met. The center director, Kim Hargrave, assisted me during the visit. I conducted an unassisted walk-through of the center. The last sanitation inspection was completed 8/31/23 with a ‘Superior’ classification and 6 demerits. The last fire inspection was conducted on 1/23/23. Children were observed playing in activity areas, playing outside, and routine care activities. Transportation was available and monitored for compliance today. The center uses one Chevy passenger van (FEV-2715) and one Ford passenger van (EAD-8769) to transport children. A full assessment of childcare requirements was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical statement for two children was received after thirty days of enrollment. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The immunization record for one child was received after thirty days of enrollment. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. Staff member P. King did not complete the trainings within one year of employment. Training certificates must accompany the corrective action letter. Technical assistance was provided. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff members B. Harris and K. Hargrave did not complete the required trainings within five years. Training certificates must accompany the corrective action letter. .1103(b) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's file reviewed did not have statement with parent signature. .0608(b)(1-6) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Proof of BSAC training was not on file for T. Williams. .2510(j) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Hargrave. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 10/4/23. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION: As DCDEE resumes the rated license process, your facility has been placed in Cohort 1. You are currently in your preparation and planning year until June 30, 2024. Your assessment year is July 1, 2024-June 30, 2025. Today we discussed how you would like to proceed. You stated you have requested assistance from the Alamance Partnership for Children. You stated you will contact me in January 2024 to arrange a technical assistance visit and schedule a rated license assessment. Environmental Health has updated their rules pertaining to childcare. The rules became effective July 1, 2023. Demerits will be cited beginning January 1, 2024. Two rules reviews are being offered. One is today and one will be September 26th. An email was sent with the login information for the meetings. If you would like to attend the online meeting and do not have the link, please let me know. A shelter-in-place or lockdown drill must be conducted by 9/30/23. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ Tab If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times