Bridging Oceans International Daycare

10A NCAC 09 .0601 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 57 Completed Date: 4/10/2026 Age: From 1 To 11 Total Minutes: 203 Time In: 09:37 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced Annual Compliance Visit with Rated License Assessment was to monitor compliance with applicable child care requirements and evaluate the program’s license. Upon arrival, I was greeted by the Director, Terry Mangum, who remained present and cooperative throughout the visit. A walkthrough of the facility was completed, attendance was verified, and observations were conducted. Children were observed engaged in free play activities within their classrooms. The center is currently operating under a Three-Star License issued on October 19, 2024. The last Annual Compliance Visit was conducted on April 30, 2025. The most recent sanitation inspection was completed on December 11, 2025, with an “Approved” rating. The last fire inspection was conducted on April 3, 2025. During today’s visit: • Four new staff files and ten children’s records were reviewed • Fire drills and playground safety inspections were monitored • Transportation requirements were reviewed • A full assessment of applicable child care requirements was conducted The center’s compliance was previously at 90%. Based on today’s observations, the following violations were identified. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted April 3, 2025. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. See children's Records Form GS 110-102 415 A current schedule was not posted for each group of children for reference. Three classrooms did not have a schedule posted. GS 110-91(12);.0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The outdoor play areas had two picnic tables that had chipped wood. There was a large piece of wood with two large nails sticking out of it in the middle of the school age playground. There was dead pieces of wood on the outdoor play areas. There were piles of leaves in several areas of the playgrounds, these piles can have snakes in them. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were uncovered outlets in two classrooms. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of the playground fencing did not measure 4 feet in height. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff hired in September 2025, did not have First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.Two staff hired in September 2025, did not have CPR training. .1102(d) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One of the two buses used to transport children did not have a first aid kit. 10A NCAC 09 .1003(c) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Children that are transported did not have pictures on file. 10A NCAC 09 .1003(d) 1314 Emergency information did not name childs health care professional. See children's Records Form .0802(c)(2) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical report on file. See children's Records Form GS 110-91(1);.0302(d)(2); .0304(g) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Four of the ten children's records checked did not have an enrollment date on the discipline policy. See children's Records Form .1804(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One medical action plan was not on file and another one was incomplete. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. See children's Records Form .0604(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under that stationary climbers/slides was not 6 inches in depth. .0605(k)(1-4) The above violation must be corrected immediately, and a letter must be sent to me no later than April 24, 2026 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by April 24, 2026 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Fire Inspection (Item 106) Not completed within 12 months / not submitted timely Establish a compliance calendar with alerts 30–60 days prior to expiration and submit the original approved report to me within 14 calendar days Parent Law Summary (Item 114) Not provided to all parents • Add summary to enrollment packet • Maintain signed verification form in each child’s file • Conduct quarterly file audits • Use the children’s file checklist on the DCDEE website Posted Schedules (Item 415) Missing in 3 classrooms • Post schedules for staff reference • Include: o Daily routine o Transitions • Assign lead teacher responsibility + weekly director check Playground Hazards (Item 807) Nails, wood debris, leaves, unsafe conditions • Immediate closure of unsafe area until corrected (school-age playground) • Implement: o Daily playground safety checklist o Weekly documented inspection • Remove: o Debris, wood, nails immediately • Address: o Leaf piles (pest/snake risk) • Repair/replace damaged equipment and furniture Fence Height (Item 824) Fence below 4 ft • Measure all fence sections • Repair or replace to meet minimum 4-foot requirement • Inspect for: o Gaps o Protrusions • Document repairs with photos Playground Surfacing (Item 1867) Mulch not 6 inches • Measure and maintain minimum 6 inches of loose surfacing (Mulch) • Rake and redistribute regularly • Add mulch as needed • Document maintenance schedule Outlet Covers (Item 812) Uncovered outlets • Install tamper-resistant outlet covers immediately • Conduct room-by-room safety sweep • Add to opening checklist for staff First Aid / CPR (Items 1048 & 1049) Staff missing certification • Staff must complete certification within required timeframe (within 90 days of employment) • Register staff immediately with approved trainers • Maintain: o Certificates in file o Tracking log with expiration dates Vehicle First Aid Kit (Item 1115) Missing in one bus • Equip all vehicles with: o First aid kit o Fire extinguisher (secured) • Add to pre-trip checklist Emergency Info in Vehicle (Item 1124) No child photos in vehicle • Maintain hard-copy emergency binder in each vehicle • Include: o Child photo o Emergency contacts o Medical info • Do NOT rely on apps (connectivity risk) Children’s Records Issues (1314, 1320, 1325, 1834, 1851) Missing medicals, incomplete forms, missing signatures • Use children’s enrollment checklist on DCDEE website • Files must include: o Medical report o Emergency contacts o Health care provider o Signed discipline policy o Medical action plans (if applicable) • Conduct: o Monthly file audits • Do not allow attendance without required documentation Rated License Information-QRIS The Director has decided to go with Pathway 2. The center currently has a 3-star license. The Director would like to be evaluated for a four-star license. We discussed the following: • The center meets enhanced ratios • The family and community engagement requirements • CQI plans for the facility and the staff • Education for the staff, send a list of staff to me with their positions and birth dates. • The Director wants to review Early Learning Matters Curriculum and the Desired Results for Children and Families formative assessment. • The requirements for coaching/hours for administrator and lead teachers. • Formal assessments must be completed annually for each child. • The application for assessment. I will check in with you in 30 days to review your progress. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 57 Completed Date: 4/10/2026 Age: From 1 To 11 Total Minutes: 203 Time In: 09:37 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced Annual Compliance Visit with Rated License Assessment was to monitor compliance with applicable child care requirements and evaluate the program’s license. Upon arrival, I was greeted by the Director, Terry Mangum, who remained present and cooperative throughout the visit. A walkthrough of the facility was completed, attendance was verified, and observations were conducted. Children were observed engaged in free play activities within their classrooms. The center is currently operating under a Three-Star License issued on October 19, 2024. The last Annual Compliance Visit was conducted on April 30, 2025. The most recent sanitation inspection was completed on December 11, 2025, with an “Approved” rating. The last fire inspection was conducted on April 3, 2025. During today’s visit: • Four new staff files and ten children’s records were reviewed • Fire drills and playground safety inspections were monitored • Transportation requirements were reviewed • A full assessment of applicable child care requirements was conducted The center’s compliance was previously at 90%. Based on today’s observations, the following violations were identified. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted April 3, 2025. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. See children's Records Form GS 110-102 415 A current schedule was not posted for each group of children for reference. Three classrooms did not have a schedule posted. GS 110-91(12);.0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The outdoor play areas had two picnic tables that had chipped wood. There was a large piece of wood with two large nails sticking out of it in the middle of the school age playground. There was dead pieces of wood on the outdoor play areas. There were piles of leaves in several areas of the playgrounds, these piles can have snakes in them. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were uncovered outlets in two classrooms. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of the playground fencing did not measure 4 feet in height. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff hired in September 2025, did not have First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.Two staff hired in September 2025, did not have CPR training. .1102(d) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One of the two buses used to transport children did not have a first aid kit. 10A NCAC 09 .1003(c) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Children that are transported did not have pictures on file. 10A NCAC 09 .1003(d) 1314 Emergency information did not name childs health care professional. See children's Records Form .0802(c)(2) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical report on file. See children's Records Form GS 110-91(1);.0302(d)(2); .0304(g) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Four of the ten children's records checked did not have an enrollment date on the discipline policy. See children's Records Form .1804(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One medical action plan was not on file and another one was incomplete. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. See children's Records Form .0604(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under that stationary climbers/slides was not 6 inches in depth. .0605(k)(1-4) The above violation must be corrected immediately, and a letter must be sent to me no later than April 24, 2026 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by April 24, 2026 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Fire Inspection (Item 106) Not completed within 12 months / not submitted timely Establish a compliance calendar with alerts 30–60 days prior to expiration and submit the original approved report to me within 14 calendar days Parent Law Summary (Item 114) Not provided to all parents • Add summary to enrollment packet • Maintain signed verification form in each child’s file • Conduct quarterly file audits • Use the children’s file checklist on the DCDEE website Posted Schedules (Item 415) Missing in 3 classrooms • Post schedules for staff reference • Include: o Daily routine o Transitions • Assign lead teacher responsibility + weekly director check Playground Hazards (Item 807) Nails, wood debris, leaves, unsafe conditions • Immediate closure of unsafe area until corrected (school-age playground) • Implement: o Daily playground safety checklist o Weekly documented inspection • Remove: o Debris, wood, nails immediately • Address: o Leaf piles (pest/snake risk) • Repair/replace damaged equipment and furniture Fence Height (Item 824) Fence below 4 ft • Measure all fence sections • Repair or replace to meet minimum 4-foot requirement • Inspect for: o Gaps o Protrusions • Document repairs with photos Playground Surfacing (Item 1867) Mulch not 6 inches • Measure and maintain minimum 6 inches of loose surfacing (Mulch) • Rake and redistribute regularly • Add mulch as needed • Document maintenance schedule Outlet Covers (Item 812) Uncovered outlets • Install tamper-resistant outlet covers immediately • Conduct room-by-room safety sweep • Add to opening checklist for staff First Aid / CPR (Items 1048 & 1049) Staff missing certification • Staff must complete certification within required timeframe (within 90 days of employment) • Register staff immediately with approved trainers • Maintain: o Certificates in file o Tracking log with expiration dates Vehicle First Aid Kit (Item 1115) Missing in one bus • Equip all vehicles with: o First aid kit o Fire extinguisher (secured) • Add to pre-trip checklist Emergency Info in Vehicle (Item 1124) No child photos in vehicle • Maintain hard-copy emergency binder in each vehicle • Include: o Child photo o Emergency contacts o Medical info • Do NOT rely on apps (connectivity risk) Children’s Records Issues (1314, 1320, 1325, 1834, 1851) Missing medicals, incomplete forms, missing signatures • Use children’s enrollment checklist on DCDEE website • Files must include: o Medical report o Emergency contacts o Health care provider o Signed discipline policy o Medical action plans (if applicable) • Conduct: o Monthly file audits • Do not allow attendance without required documentation Rated License Information-QRIS The Director has decided to go with Pathway 2. The center currently has a 3-star license. The Director would like to be evaluated for a four-star license. We discussed the following: • The center meets enhanced ratios • The family and community engagement requirements • CQI plans for the facility and the staff • Education for the staff, send a list of staff to me with their positions and birth dates. • The Director wants to review Early Learning Matters Curriculum and the Desired Results for Children and Families formative assessment. • The requirements for coaching/hours for administrator and lead teachers. • Formal assessments must be completed annually for each child. • The application for assessment. I will check in with you in 30 days to review your progress. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 57 Completed Date: 4/10/2026 Age: From 1 To 11 Total Minutes: 203 Time In: 09:37 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced Annual Compliance Visit with Rated License Assessment was to monitor compliance with applicable child care requirements and evaluate the program’s license. Upon arrival, I was greeted by the Director, Terry Mangum, who remained present and cooperative throughout the visit. A walkthrough of the facility was completed, attendance was verified, and observations were conducted. Children were observed engaged in free play activities within their classrooms. The center is currently operating under a Three-Star License issued on October 19, 2024. The last Annual Compliance Visit was conducted on April 30, 2025. The most recent sanitation inspection was completed on December 11, 2025, with an “Approved” rating. The last fire inspection was conducted on April 3, 2025. During today’s visit: • Four new staff files and ten children’s records were reviewed • Fire drills and playground safety inspections were monitored • Transportation requirements were reviewed • A full assessment of applicable child care requirements was conducted The center’s compliance was previously at 90%. Based on today’s observations, the following violations were identified. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted April 3, 2025. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. See children's Records Form GS 110-102 415 A current schedule was not posted for each group of children for reference. Three classrooms did not have a schedule posted. GS 110-91(12);.0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The outdoor play areas had two picnic tables that had chipped wood. There was a large piece of wood with two large nails sticking out of it in the middle of the school age playground. There was dead pieces of wood on the outdoor play areas. There were piles of leaves in several areas of the playgrounds, these piles can have snakes in them. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were uncovered outlets in two classrooms. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of the playground fencing did not measure 4 feet in height. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff hired in September 2025, did not have First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.Two staff hired in September 2025, did not have CPR training. .1102(d) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One of the two buses used to transport children did not have a first aid kit. 10A NCAC 09 .1003(c) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Children that are transported did not have pictures on file. 10A NCAC 09 .1003(d) 1314 Emergency information did not name childs health care professional. See children's Records Form .0802(c)(2) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical report on file. See children's Records Form GS 110-91(1);.0302(d)(2); .0304(g) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Four of the ten children's records checked did not have an enrollment date on the discipline policy. See children's Records Form .1804(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One medical action plan was not on file and another one was incomplete. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. See children's Records Form .0604(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under that stationary climbers/slides was not 6 inches in depth. .0605(k)(1-4) The above violation must be corrected immediately, and a letter must be sent to me no later than April 24, 2026 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by April 24, 2026 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Fire Inspection (Item 106) Not completed within 12 months / not submitted timely Establish a compliance calendar with alerts 30–60 days prior to expiration and submit the original approved report to me within 14 calendar days Parent Law Summary (Item 114) Not provided to all parents • Add summary to enrollment packet • Maintain signed verification form in each child’s file • Conduct quarterly file audits • Use the children’s file checklist on the DCDEE website Posted Schedules (Item 415) Missing in 3 classrooms • Post schedules for staff reference • Include: o Daily routine o Transitions • Assign lead teacher responsibility + weekly director check Playground Hazards (Item 807) Nails, wood debris, leaves, unsafe conditions • Immediate closure of unsafe area until corrected (school-age playground) • Implement: o Daily playground safety checklist o Weekly documented inspection • Remove: o Debris, wood, nails immediately • Address: o Leaf piles (pest/snake risk) • Repair/replace damaged equipment and furniture Fence Height (Item 824) Fence below 4 ft • Measure all fence sections • Repair or replace to meet minimum 4-foot requirement • Inspect for: o Gaps o Protrusions • Document repairs with photos Playground Surfacing (Item 1867) Mulch not 6 inches • Measure and maintain minimum 6 inches of loose surfacing (Mulch) • Rake and redistribute regularly • Add mulch as needed • Document maintenance schedule Outlet Covers (Item 812) Uncovered outlets • Install tamper-resistant outlet covers immediately • Conduct room-by-room safety sweep • Add to opening checklist for staff First Aid / CPR (Items 1048 & 1049) Staff missing certification • Staff must complete certification within required timeframe (within 90 days of employment) • Register staff immediately with approved trainers • Maintain: o Certificates in file o Tracking log with expiration dates Vehicle First Aid Kit (Item 1115) Missing in one bus • Equip all vehicles with: o First aid kit o Fire extinguisher (secured) • Add to pre-trip checklist Emergency Info in Vehicle (Item 1124) No child photos in vehicle • Maintain hard-copy emergency binder in each vehicle • Include: o Child photo o Emergency contacts o Medical info • Do NOT rely on apps (connectivity risk) Children’s Records Issues (1314, 1320, 1325, 1834, 1851) Missing medicals, incomplete forms, missing signatures • Use children’s enrollment checklist on DCDEE website • Files must include: o Medical report o Emergency contacts o Health care provider o Signed discipline policy o Medical action plans (if applicable) • Conduct: o Monthly file audits • Do not allow attendance without required documentation Rated License Information-QRIS The Director has decided to go with Pathway 2. The center currently has a 3-star license. The Director would like to be evaluated for a four-star license. We discussed the following: • The center meets enhanced ratios • The family and community engagement requirements • CQI plans for the facility and the staff • Education for the staff, send a list of staff to me with their positions and birth dates. • The Director wants to review Early Learning Matters Curriculum and the Desired Results for Children and Families formative assessment. • The requirements for coaching/hours for administrator and lead teachers. • Formal assessments must be completed annually for each child. • The application for assessment. I will check in with you in 30 days to review your progress. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 57 Completed Date: 4/10/2026 Age: From 1 To 11 Total Minutes: 203 Time In: 09:37 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced Annual Compliance Visit with Rated License Assessment was to monitor compliance with applicable child care requirements and evaluate the program’s license. Upon arrival, I was greeted by the Director, Terry Mangum, who remained present and cooperative throughout the visit. A walkthrough of the facility was completed, attendance was verified, and observations were conducted. Children were observed engaged in free play activities within their classrooms. The center is currently operating under a Three-Star License issued on October 19, 2024. The last Annual Compliance Visit was conducted on April 30, 2025. The most recent sanitation inspection was completed on December 11, 2025, with an “Approved” rating. The last fire inspection was conducted on April 3, 2025. During today’s visit: • Four new staff files and ten children’s records were reviewed • Fire drills and playground safety inspections were monitored • Transportation requirements were reviewed • A full assessment of applicable child care requirements was conducted The center’s compliance was previously at 90%. Based on today’s observations, the following violations were identified. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted April 3, 2025. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. See children's Records Form GS 110-102 415 A current schedule was not posted for each group of children for reference. Three classrooms did not have a schedule posted. GS 110-91(12);.0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The outdoor play areas had two picnic tables that had chipped wood. There was a large piece of wood with two large nails sticking out of it in the middle of the school age playground. There was dead pieces of wood on the outdoor play areas. There were piles of leaves in several areas of the playgrounds, these piles can have snakes in them. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were uncovered outlets in two classrooms. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of the playground fencing did not measure 4 feet in height. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff hired in September 2025, did not have First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.Two staff hired in September 2025, did not have CPR training. .1102(d) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One of the two buses used to transport children did not have a first aid kit. 10A NCAC 09 .1003(c) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Children that are transported did not have pictures on file. 10A NCAC 09 .1003(d) 1314 Emergency information did not name childs health care professional. See children's Records Form .0802(c)(2) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical report on file. See children's Records Form GS 110-91(1);.0302(d)(2); .0304(g) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Four of the ten children's records checked did not have an enrollment date on the discipline policy. See children's Records Form .1804(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One medical action plan was not on file and another one was incomplete. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. See children's Records Form .0604(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under that stationary climbers/slides was not 6 inches in depth. .0605(k)(1-4) The above violation must be corrected immediately, and a letter must be sent to me no later than April 24, 2026 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by April 24, 2026 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Fire Inspection (Item 106) Not completed within 12 months / not submitted timely Establish a compliance calendar with alerts 30–60 days prior to expiration and submit the original approved report to me within 14 calendar days Parent Law Summary (Item 114) Not provided to all parents • Add summary to enrollment packet • Maintain signed verification form in each child’s file • Conduct quarterly file audits • Use the children’s file checklist on the DCDEE website Posted Schedules (Item 415) Missing in 3 classrooms • Post schedules for staff reference • Include: o Daily routine o Transitions • Assign lead teacher responsibility + weekly director check Playground Hazards (Item 807) Nails, wood debris, leaves, unsafe conditions • Immediate closure of unsafe area until corrected (school-age playground) • Implement: o Daily playground safety checklist o Weekly documented inspection • Remove: o Debris, wood, nails immediately • Address: o Leaf piles (pest/snake risk) • Repair/replace damaged equipment and furniture Fence Height (Item 824) Fence below 4 ft • Measure all fence sections • Repair or replace to meet minimum 4-foot requirement • Inspect for: o Gaps o Protrusions • Document repairs with photos Playground Surfacing (Item 1867) Mulch not 6 inches • Measure and maintain minimum 6 inches of loose surfacing (Mulch) • Rake and redistribute regularly • Add mulch as needed • Document maintenance schedule Outlet Covers (Item 812) Uncovered outlets • Install tamper-resistant outlet covers immediately • Conduct room-by-room safety sweep • Add to opening checklist for staff First Aid / CPR (Items 1048 & 1049) Staff missing certification • Staff must complete certification within required timeframe (within 90 days of employment) • Register staff immediately with approved trainers • Maintain: o Certificates in file o Tracking log with expiration dates Vehicle First Aid Kit (Item 1115) Missing in one bus • Equip all vehicles with: o First aid kit o Fire extinguisher (secured) • Add to pre-trip checklist Emergency Info in Vehicle (Item 1124) No child photos in vehicle • Maintain hard-copy emergency binder in each vehicle • Include: o Child photo o Emergency contacts o Medical info • Do NOT rely on apps (connectivity risk) Children’s Records Issues (1314, 1320, 1325, 1834, 1851) Missing medicals, incomplete forms, missing signatures • Use children’s enrollment checklist on DCDEE website • Files must include: o Medical report o Emergency contacts o Health care provider o Signed discipline policy o Medical action plans (if applicable) • Conduct: o Monthly file audits • Do not allow attendance without required documentation Rated License Information-QRIS The Director has decided to go with Pathway 2. The center currently has a 3-star license. The Director would like to be evaluated for a four-star license. We discussed the following: • The center meets enhanced ratios • The family and community engagement requirements • CQI plans for the facility and the staff • Education for the staff, send a list of staff to me with their positions and birth dates. • The Director wants to review Early Learning Matters Curriculum and the Desired Results for Children and Families formative assessment. • The requirements for coaching/hours for administrator and lead teachers. • Formal assessments must be completed annually for each child. • The application for assessment. I will check in with you in 30 days to review your progress. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 57 Completed Date: 4/10/2026 Age: From 1 To 11 Total Minutes: 203 Time In: 09:37 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced Annual Compliance Visit with Rated License Assessment was to monitor compliance with applicable child care requirements and evaluate the program’s license. Upon arrival, I was greeted by the Director, Terry Mangum, who remained present and cooperative throughout the visit. A walkthrough of the facility was completed, attendance was verified, and observations were conducted. Children were observed engaged in free play activities within their classrooms. The center is currently operating under a Three-Star License issued on October 19, 2024. The last Annual Compliance Visit was conducted on April 30, 2025. The most recent sanitation inspection was completed on December 11, 2025, with an “Approved” rating. The last fire inspection was conducted on April 3, 2025. During today’s visit: • Four new staff files and ten children’s records were reviewed • Fire drills and playground safety inspections were monitored • Transportation requirements were reviewed • A full assessment of applicable child care requirements was conducted The center’s compliance was previously at 90%. Based on today’s observations, the following violations were identified. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted April 3, 2025. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. See children's Records Form GS 110-102 415 A current schedule was not posted for each group of children for reference. Three classrooms did not have a schedule posted. GS 110-91(12);.0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The outdoor play areas had two picnic tables that had chipped wood. There was a large piece of wood with two large nails sticking out of it in the middle of the school age playground. There was dead pieces of wood on the outdoor play areas. There were piles of leaves in several areas of the playgrounds, these piles can have snakes in them. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were uncovered outlets in two classrooms. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of the playground fencing did not measure 4 feet in height. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff hired in September 2025, did not have First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.Two staff hired in September 2025, did not have CPR training. .1102(d) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One of the two buses used to transport children did not have a first aid kit. 10A NCAC 09 .1003(c) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Children that are transported did not have pictures on file. 10A NCAC 09 .1003(d) 1314 Emergency information did not name childs health care professional. See children's Records Form .0802(c)(2) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical report on file. See children's Records Form GS 110-91(1);.0302(d)(2); .0304(g) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Four of the ten children's records checked did not have an enrollment date on the discipline policy. See children's Records Form .1804(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One medical action plan was not on file and another one was incomplete. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. See children's Records Form .0604(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under that stationary climbers/slides was not 6 inches in depth. .0605(k)(1-4) The above violation must be corrected immediately, and a letter must be sent to me no later than April 24, 2026 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by April 24, 2026 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Fire Inspection (Item 106) Not completed within 12 months / not submitted timely Establish a compliance calendar with alerts 30–60 days prior to expiration and submit the original approved report to me within 14 calendar days Parent Law Summary (Item 114) Not provided to all parents • Add summary to enrollment packet • Maintain signed verification form in each child’s file • Conduct quarterly file audits • Use the children’s file checklist on the DCDEE website Posted Schedules (Item 415) Missing in 3 classrooms • Post schedules for staff reference • Include: o Daily routine o Transitions • Assign lead teacher responsibility + weekly director check Playground Hazards (Item 807) Nails, wood debris, leaves, unsafe conditions • Immediate closure of unsafe area until corrected (school-age playground) • Implement: o Daily playground safety checklist o Weekly documented inspection • Remove: o Debris, wood, nails immediately • Address: o Leaf piles (pest/snake risk) • Repair/replace damaged equipment and furniture Fence Height (Item 824) Fence below 4 ft • Measure all fence sections • Repair or replace to meet minimum 4-foot requirement • Inspect for: o Gaps o Protrusions • Document repairs with photos Playground Surfacing (Item 1867) Mulch not 6 inches • Measure and maintain minimum 6 inches of loose surfacing (Mulch) • Rake and redistribute regularly • Add mulch as needed • Document maintenance schedule Outlet Covers (Item 812) Uncovered outlets • Install tamper-resistant outlet covers immediately • Conduct room-by-room safety sweep • Add to opening checklist for staff First Aid / CPR (Items 1048 & 1049) Staff missing certification • Staff must complete certification within required timeframe (within 90 days of employment) • Register staff immediately with approved trainers • Maintain: o Certificates in file o Tracking log with expiration dates Vehicle First Aid Kit (Item 1115) Missing in one bus • Equip all vehicles with: o First aid kit o Fire extinguisher (secured) • Add to pre-trip checklist Emergency Info in Vehicle (Item 1124) No child photos in vehicle • Maintain hard-copy emergency binder in each vehicle • Include: o Child photo o Emergency contacts o Medical info • Do NOT rely on apps (connectivity risk) Children’s Records Issues (1314, 1320, 1325, 1834, 1851) Missing medicals, incomplete forms, missing signatures • Use children’s enrollment checklist on DCDEE website • Files must include: o Medical report o Emergency contacts o Health care provider o Signed discipline policy o Medical action plans (if applicable) • Conduct: o Monthly file audits • Do not allow attendance without required documentation Rated License Information-QRIS The Director has decided to go with Pathway 2. The center currently has a 3-star license. The Director would like to be evaluated for a four-star license. We discussed the following: • The center meets enhanced ratios • The family and community engagement requirements • CQI plans for the facility and the staff • Education for the staff, send a list of staff to me with their positions and birth dates. • The Director wants to review Early Learning Matters Curriculum and the Desired Results for Children and Families formative assessment. • The requirements for coaching/hours for administrator and lead teachers. • Formal assessments must be completed annually for each child. • The application for assessment. I will check in with you in 30 days to review your progress. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 4/10/2026 Number Present: 57 Completed Date: 4/10/2026 Age: From 1 To 11 Total Minutes: 203 Time In: 09:37 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced Annual Compliance Visit with Rated License Assessment was to monitor compliance with applicable child care requirements and evaluate the program’s license. Upon arrival, I was greeted by the Director, Terry Mangum, who remained present and cooperative throughout the visit. A walkthrough of the facility was completed, attendance was verified, and observations were conducted. Children were observed engaged in free play activities within their classrooms. The center is currently operating under a Three-Star License issued on October 19, 2024. The last Annual Compliance Visit was conducted on April 30, 2025. The most recent sanitation inspection was completed on December 11, 2025, with an “Approved” rating. The last fire inspection was conducted on April 3, 2025. During today’s visit: • Four new staff files and ten children’s records were reviewed • Fire drills and playground safety inspections were monitored • Transportation requirements were reviewed • A full assessment of applicable child care requirements was conducted The center’s compliance was previously at 90%. Based on today’s observations, the following violations were identified. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted April 3, 2025. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. See children's Records Form GS 110-102 415 A current schedule was not posted for each group of children for reference. Three classrooms did not have a schedule posted. GS 110-91(12);.0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The outdoor play areas had two picnic tables that had chipped wood. There was a large piece of wood with two large nails sticking out of it in the middle of the school age playground. There was dead pieces of wood on the outdoor play areas. There were piles of leaves in several areas of the playgrounds, these piles can have snakes in them. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were uncovered outlets in two classrooms. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Several areas of the playground fencing did not measure 4 feet in height. GS 110-91(6); .0605((i) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff hired in September 2025, did not have First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file.Two staff hired in September 2025, did not have CPR training. .1102(d) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One of the two buses used to transport children did not have a first aid kit. 10A NCAC 09 .1003(c) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Children that are transported did not have pictures on file. 10A NCAC 09 .1003(d) 1314 Emergency information did not name childs health care professional. See children's Records Form .0802(c)(2) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child did not have a medical report on file. See children's Records Form GS 110-91(1);.0302(d)(2); .0304(g) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Four of the ten children's records checked did not have an enrollment date on the discipline policy. See children's Records Form .1804(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One medical action plan was not on file and another one was incomplete. .0801(b) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. See children's Records Form .0604(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch under that stationary climbers/slides was not 6 inches in depth. .0605(k)(1-4) The above violation must be corrected immediately, and a letter must be sent to me no later than April 24, 2026 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by April 24, 2026 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Fire Inspection (Item 106) Not completed within 12 months / not submitted timely Establish a compliance calendar with alerts 30–60 days prior to expiration and submit the original approved report to me within 14 calendar days Parent Law Summary (Item 114) Not provided to all parents • Add summary to enrollment packet • Maintain signed verification form in each child’s file • Conduct quarterly file audits • Use the children’s file checklist on the DCDEE website Posted Schedules (Item 415) Missing in 3 classrooms • Post schedules for staff reference • Include: o Daily routine o Transitions • Assign lead teacher responsibility + weekly director check Playground Hazards (Item 807) Nails, wood debris, leaves, unsafe conditions • Immediate closure of unsafe area until corrected (school-age playground) • Implement: o Daily playground safety checklist o Weekly documented inspection • Remove: o Debris, wood, nails immediately • Address: o Leaf piles (pest/snake risk) • Repair/replace damaged equipment and furniture Fence Height (Item 824) Fence below 4 ft • Measure all fence sections • Repair or replace to meet minimum 4-foot requirement • Inspect for: o Gaps o Protrusions • Document repairs with photos Playground Surfacing (Item 1867) Mulch not 6 inches • Measure and maintain minimum 6 inches of loose surfacing (Mulch) • Rake and redistribute regularly • Add mulch as needed • Document maintenance schedule Outlet Covers (Item 812) Uncovered outlets • Install tamper-resistant outlet covers immediately • Conduct room-by-room safety sweep • Add to opening checklist for staff First Aid / CPR (Items 1048 & 1049) Staff missing certification • Staff must complete certification within required timeframe (within 90 days of employment) • Register staff immediately with approved trainers • Maintain: o Certificates in file o Tracking log with expiration dates Vehicle First Aid Kit (Item 1115) Missing in one bus • Equip all vehicles with: o First aid kit o Fire extinguisher (secured) • Add to pre-trip checklist Emergency Info in Vehicle (Item 1124) No child photos in vehicle • Maintain hard-copy emergency binder in each vehicle • Include: o Child photo o Emergency contacts o Medical info • Do NOT rely on apps (connectivity risk) Children’s Records Issues (1314, 1320, 1325, 1834, 1851) Missing medicals, incomplete forms, missing signatures • Use children’s enrollment checklist on DCDEE website • Files must include: o Medical report o Emergency contacts o Health care provider o Signed discipline policy o Medical action plans (if applicable) • Conduct: o Monthly file audits • Do not allow attendance without required documentation Rated License Information-QRIS The Director has decided to go with Pathway 2. The center currently has a 3-star license. The Director would like to be evaluated for a four-star license. We discussed the following: • The center meets enhanced ratios • The family and community engagement requirements • CQI plans for the facility and the staff • Education for the staff, send a list of staff to me with their positions and birth dates. • The Director wants to review Early Learning Matters Curriculum and the Desired Results for Children and Families formative assessment. • The requirements for coaching/hours for administrator and lead teachers. • Formal assessments must be completed annually for each child. • The application for assessment. I will check in with you in 30 days to review your progress. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 72 Completed Date: 10/30/2025 Age: From 1 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Upon my arrival I was greeted by the Director. The facility currently operates under a Three Star License that was issued on October 19, 2024. The last annual compliance visit was conducted on April 30, 2025. The last sanitation inspection was completed March 18,2025 with a “Superior” classification. The last fire inspection was conducted on April 3, 2025. I completed a walk-through of the classrooms, attendance was documented, and observations were made. The children were observed participating in free play in their classrooms and outside. During today’s visit, a partial assessment of applicable Child Care Requirements was conducted which included, General Licensing Requirements, Program Requirements, Staff Records, Staff Child Ratio, Supervision, Medications and General Safety. Three new staff file was monitored. Today I observed the following violation(s) regarding the Child Care Requirements Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan was not dated. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu was not dated. 10A NCAC 09 .0901(b) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 847 Parent's medication authorization did not include required information. Several topical medications did not have parental authorization. 10A NCAC 09 .0803(4)(6-9) The above violations must be corrected immediately, and a letter must be sent to me no later than November 13, 2025 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter November 13, 2025 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance All medications must have their own parental authorization form. Lesson plans and the menu must be dated by the week The arrival and departure procedures must be posted at entrances used by parents. We walked the outdoor area, there was a space enclosed by a fence with piles of mulch, you stated you did not have anyone to spread the mulch. I suggested contacted someone to come out and spread the mulch for you. We also discussed putting a border around all areas that needed mulch to keep the mulch from washing away. You stated you were interested in opening a second childcare center, contact Marcia Humphrey at 919-259-5860 or marcia.humphrey@dhhs.nc.gov. Preparing for North Carolina's New QRIS System The Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Starting later this year, providers will be able to choose from three star-rating pathways—Program Assessment, Classroom & Instructional Quality, or Accreditation—allowing you to align your strengths with the rating method that best fits your program. Now is the time to evaluate your current practices, staff credentials, curriculum use, and classroom interactions to determine which pathway is the best fit. Programs are encouraged to begin preparing for updates to staff qualification standards and assessment tools. While existing star ratings will remain valid for now, all new star ratings will be subject to the new system. Your program’s quality should reflect not just compliance—but a commitment to best practices, child development, and continuous improvement. Stay informed, stay proactive, and take advantage of technical assistance and training opportunities as they become available. For more information and guidance, visit https://ncchildcare.ncdhhs.gov. During today’s visit you stated you would be choosing Pathway 1 for the QRIS. We discussed how education is determined and that all staff should submit education to Works as soon as possible. A technical assistance visit will be provided if needed and I will be in contact with you to start the process. Resources The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 72 Completed Date: 10/30/2025 Age: From 1 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Upon my arrival I was greeted by the Director. The facility currently operates under a Three Star License that was issued on October 19, 2024. The last annual compliance visit was conducted on April 30, 2025. The last sanitation inspection was completed March 18,2025 with a “Superior” classification. The last fire inspection was conducted on April 3, 2025. I completed a walk-through of the classrooms, attendance was documented, and observations were made. The children were observed participating in free play in their classrooms and outside. During today’s visit, a partial assessment of applicable Child Care Requirements was conducted which included, General Licensing Requirements, Program Requirements, Staff Records, Staff Child Ratio, Supervision, Medications and General Safety. Three new staff file was monitored. Today I observed the following violation(s) regarding the Child Care Requirements Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan was not dated. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu was not dated. 10A NCAC 09 .0901(b) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 847 Parent's medication authorization did not include required information. Several topical medications did not have parental authorization. 10A NCAC 09 .0803(4)(6-9) The above violations must be corrected immediately, and a letter must be sent to me no later than November 13, 2025 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter November 13, 2025 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance All medications must have their own parental authorization form. Lesson plans and the menu must be dated by the week The arrival and departure procedures must be posted at entrances used by parents. We walked the outdoor area, there was a space enclosed by a fence with piles of mulch, you stated you did not have anyone to spread the mulch. I suggested contacted someone to come out and spread the mulch for you. We also discussed putting a border around all areas that needed mulch to keep the mulch from washing away. You stated you were interested in opening a second childcare center, contact Marcia Humphrey at 919-259-5860 or marcia.humphrey@dhhs.nc.gov. Preparing for North Carolina's New QRIS System The Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Starting later this year, providers will be able to choose from three star-rating pathways—Program Assessment, Classroom & Instructional Quality, or Accreditation—allowing you to align your strengths with the rating method that best fits your program. Now is the time to evaluate your current practices, staff credentials, curriculum use, and classroom interactions to determine which pathway is the best fit. Programs are encouraged to begin preparing for updates to staff qualification standards and assessment tools. While existing star ratings will remain valid for now, all new star ratings will be subject to the new system. Your program’s quality should reflect not just compliance—but a commitment to best practices, child development, and continuous improvement. Stay informed, stay proactive, and take advantage of technical assistance and training opportunities as they become available. For more information and guidance, visit https://ncchildcare.ncdhhs.gov. During today’s visit you stated you would be choosing Pathway 1 for the QRIS. We discussed how education is determined and that all staff should submit education to Works as soon as possible. A technical assistance visit will be provided if needed and I will be in contact with you to start the process. Resources The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 10/30/2025 Number Present: 72 Completed Date: 10/30/2025 Age: From 1 To 5 Total Minutes: 145 Time In: 10:15 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements. Upon my arrival I was greeted by the Director. The facility currently operates under a Three Star License that was issued on October 19, 2024. The last annual compliance visit was conducted on April 30, 2025. The last sanitation inspection was completed March 18,2025 with a “Superior” classification. The last fire inspection was conducted on April 3, 2025. I completed a walk-through of the classrooms, attendance was documented, and observations were made. The children were observed participating in free play in their classrooms and outside. During today’s visit, a partial assessment of applicable Child Care Requirements was conducted which included, General Licensing Requirements, Program Requirements, Staff Records, Staff Child Ratio, Supervision, Medications and General Safety. Three new staff file was monitored. Today I observed the following violation(s) regarding the Child Care Requirements Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan was not dated. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu was not dated. 10A NCAC 09 .0901(b) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 847 Parent's medication authorization did not include required information. Several topical medications did not have parental authorization. 10A NCAC 09 .0803(4)(6-9) The above violations must be corrected immediately, and a letter must be sent to me no later than November 13, 2025 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter November 13, 2025 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance All medications must have their own parental authorization form. Lesson plans and the menu must be dated by the week The arrival and departure procedures must be posted at entrances used by parents. We walked the outdoor area, there was a space enclosed by a fence with piles of mulch, you stated you did not have anyone to spread the mulch. I suggested contacted someone to come out and spread the mulch for you. We also discussed putting a border around all areas that needed mulch to keep the mulch from washing away. You stated you were interested in opening a second childcare center, contact Marcia Humphrey at 919-259-5860 or marcia.humphrey@dhhs.nc.gov. Preparing for North Carolina's New QRIS System The Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Starting later this year, providers will be able to choose from three star-rating pathways—Program Assessment, Classroom & Instructional Quality, or Accreditation—allowing you to align your strengths with the rating method that best fits your program. Now is the time to evaluate your current practices, staff credentials, curriculum use, and classroom interactions to determine which pathway is the best fit. Programs are encouraged to begin preparing for updates to staff qualification standards and assessment tools. While existing star ratings will remain valid for now, all new star ratings will be subject to the new system. Your program’s quality should reflect not just compliance—but a commitment to best practices, child development, and continuous improvement. Stay informed, stay proactive, and take advantage of technical assistance and training opportunities as they become available. For more information and guidance, visit https://ncchildcare.ncdhhs.gov. During today’s visit you stated you would be choosing Pathway 1 for the QRIS. We discussed how education is determined and that all staff should submit education to Works as soon as possible. A technical assistance visit will be provided if needed and I will be in contact with you to start the process. Resources The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0925-066A Visit Date: 9/10/2025 Number Present: 72 Completed Date: 9/10/2025 Age: From 0 To 5 Total Minutes: 310 Time In: 10:50 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Terri-Lyn Mangum, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Mangum and three additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A staff member failed to include all required information on an incident report, documenting a 2-year-old’s injury sustained on 9/4/25. .0802 (e) 853 Incident logs were not completed and maintained as required. A staff member failed to log an incident report documenting an injury a 2-year-old sustained on 9/4/25. .0802(g)(1-6) 873 Center staff did not follow the EMC plan. A staff member failed to follow the facility’s EMC Plan when the designated staff member did not notify a 2-year-old’s parent of an illness or accident. 10A NCAC 09.0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff members failed to attend to a group of 12–18-month-old children in a nurturing manner when they were observed standing children up by using their arms and transitioning them to different areas of the playground by utilizing their arms. A staff member failed to attend to a 2-year-old child in a nurturing manner when leading the child by the left hand that resulted in the child sustaining an injury. G.S. 110-91(10) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member's file did not contain a signature acknowledgement of the facility's operating policies, including the facility's discipline policy. 10A NCAC 09 .0514(g) Violations must be corrected immediately. Within one week, 9/17/2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0802 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0925-066A Visit Date: 9/10/2025 Number Present: 72 Completed Date: 9/10/2025 Age: From 0 To 5 Total Minutes: 310 Time In: 10:50 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Terri-Lyn Mangum, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Mangum and three additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A staff member failed to include all required information on an incident report, documenting a 2-year-old’s injury sustained on 9/4/25. .0802 (e) 853 Incident logs were not completed and maintained as required. A staff member failed to log an incident report documenting an injury a 2-year-old sustained on 9/4/25. .0802(g)(1-6) 873 Center staff did not follow the EMC plan. A staff member failed to follow the facility’s EMC Plan when the designated staff member did not notify a 2-year-old’s parent of an illness or accident. 10A NCAC 09.0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff members failed to attend to a group of 12–18-month-old children in a nurturing manner when they were observed standing children up by using their arms and transitioning them to different areas of the playground by utilizing their arms. A staff member failed to attend to a 2-year-old child in a nurturing manner when leading the child by the left hand that resulted in the child sustaining an injury. G.S. 110-91(10) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member's file did not contain a signature acknowledgement of the facility's operating policies, including the facility's discipline policy. 10A NCAC 09 .0514(g) Violations must be corrected immediately. Within one week, 9/17/2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0925-066A Visit Date: 9/10/2025 Number Present: 72 Completed Date: 9/10/2025 Age: From 0 To 5 Total Minutes: 310 Time In: 10:50 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Terri-Lyn Mangum, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Mangum and three additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A staff member failed to include all required information on an incident report, documenting a 2-year-old’s injury sustained on 9/4/25. .0802 (e) 853 Incident logs were not completed and maintained as required. A staff member failed to log an incident report documenting an injury a 2-year-old sustained on 9/4/25. .0802(g)(1-6) 873 Center staff did not follow the EMC plan. A staff member failed to follow the facility’s EMC Plan when the designated staff member did not notify a 2-year-old’s parent of an illness or accident. 10A NCAC 09.0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff members failed to attend to a group of 12–18-month-old children in a nurturing manner when they were observed standing children up by using their arms and transitioning them to different areas of the playground by utilizing their arms. A staff member failed to attend to a 2-year-old child in a nurturing manner when leading the child by the left hand that resulted in the child sustaining an injury. G.S. 110-91(10) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member's file did not contain a signature acknowledgement of the facility's operating policies, including the facility's discipline policy. 10A NCAC 09 .0514(g) Violations must be corrected immediately. Within one week, 9/17/2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/30/2025 Number Present: 90 Completed Date: 4/30/2025 Age: From 1 To 5 Total Minutes: 229 Time In: 09:30 AM Time Out: 01:19 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with child care requirements during the Annual Compliance. The last annual compliance visit was conducted on May 6, 2024. This facility is currently operating with a Three (3) Star License, which was issued on October 19, 2024. A review of the North Carolina Secretary of State’s office website shows the business is current and active. Upon arrival, I was greeted by a staff member. I stated the purpose of my visit. The administrator, Terri Mangum, was present and assisted me on a walkthrough of the indoor and outdoor learning spaces. Attendance was taken and observations made. The children were observed participating in indoor and outdoor free play, and teachers directed activities, story time, and routines. The last Fire Inspection was conducted on April 3, 2025, and was approved for day time care only. The last Sanitation inspection was conducted on March 18, 2025, with an ‘Approved’ classification was assigned with twenty (20) demerits. Today, a full assessment of child care requirements was conducted, and the permit and summary of laws were posted, first aid posters and emergency plans were posted. I monitored supervision, staff/child ratio, program records, and a sampling of children’s records. I monitored staff files and transportation requirements. The following violations were observed, cited, and technical assistance, including resource links, were provided. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. Surfacing did not extend 3 feet for a climber and a rocking car on the playground for toddlers and twos. .0605(l)(1-2) 721 All equipment and furnishings were not in good repair. **On the school-age playground, there are broken equipment and toys as well as broken storage bin cabinet doors, and a broken picnic table observed.** G.S. 110-91(6); .0601(b) 1864 Outdoor play equipment was not age and developmentally appropriate. A rocking toy "see-saw" was observed on a playground used with children who are one year old. .0605(a) 1865 The operator did not maintain the manufacturer's instructions on file electronically or in paper format for any outdoor play structures purchased or installed on or after September 1, 2017. **Manufacturers instructions manual was not on file for equipment used on the playground for children who are one and two years old.** .0605(b) The above violations must be corrected immediately, and a letter sent to my office describing when and how they were corrected. Please submit the corrective action letter to my office by May 14, 2025. You may send the letter by email to anita.c.graham@dhhs.nc.gov or you may mail it to my office at: Anita C. Graham, PO Box 665, Pleasant Garden, NC 27313. If your letter is not received by May 14, 2025, a return visit may be necessary to ensure compliance with North Carolina Child Care requirements. TECHNICAL ASSISTANCE: We discussed each of the violations cited on this date. The depth of surfacing beneath and extending around playground equipment measuring 18’ or higher must meet child care requirements. All playgrounds must me check daily to remove debris and to correct any areas of concern for the safety of the children using the playground. When multiple age groups use the same outdoor learning space some equipment may not be age appropriate for all. Therefore, items which can be moved when younger children are on the playground should be removed and replaced when the older children are using the space. In this program children who are one year old use the same outdoor space as children who are two years old. RESOURCES: https://nrckids.org/CFOC AGENCY NEWS: Please visit DCDEE website to get the latest information for childcare at https://ncchildcare.ncdhhs.gov. FREE 1-hour DCDEE credit training - Address the Stress for Child Care Professionals! Infant/Toddler Trauma-Informed (ITTI) Care Project Training (Free) Child care professionals often feel overwhelmed, unappreciated and isolated. The work is hard and can be both incredibly rewarding and exhausting at the same time. Being responsible for children all day requires energy, patience, and staying calm when children are not. Teachers, family child care professionals and directors need to be ready to respond to children's developmental needs with compassion and creativity to provide the relationships and environments that children need to thrive. In this training, we will start with YOU and your stress and support you in developing an action plan to reduce stress and thrive! We will practice and emphasize the importance of self-reflection, self-awareness, self-care. Staff of the ITTI Care Project, a multi-level trauma-informed approach to promoting child care workforce wellness and relationship-based child care environments, provide an interactive training designed to help you prioritize workday wellness and reduce stress. The ITTI Care Project offers this 1-hour self-paced training designed to help everyone who works in child care settings address their stress. Thank you for your assistance during today’s visit. If you have questions, please contact me at anita.c.graham@dhhs.nc.gov. You may also contact my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1106 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 90 Completed Date: 5/6/2024 Age: From 1 To 5 Total Minutes: 290 Time In: 09:30 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with North Carolina child care requirements during the Annual Compliance. The last annual compliance visit was conducted on June 15, 2022. This facility operates with a Special Provisional License, which was issued for the period of April 19, 2024 through October 19, 2024. The Administrative Action was posted in a prominent area. Upon arrival, I was greeted by the administrator, Terri Mangum. I stated the purpose of my visit. Ms. Mangum assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor and outdoor free play, teacher directed activities, routines and resting. The last fire inspection was conducted on February 22, 024, and was approved for day care only. The last sanitation inspection was conducted on March 5, 2024 . The program received an Approved rating with 17 demerits. Today, a full assessment of child care requirements was conducted, and the permit and summary of laws were posted, first aid poster, and emergency plans were posted. I monitored supervision, staff/child ratio, program records, a sampling of children’s records. I monitored staff files and transportation requirements. A review of the North Carolina Secretary of State’s office website shows the business is current and active. The following violations were observed and cited, and technical assistance, including, resource links were provided. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. In classrooms with children who are one and two years old. Lesson plans were not current. GS 110-91(12);.0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Disinfectant cleaner, and sunscreen were observed in unlock storage. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Medications were observed stored in unlocked in a classroom with children who are two and three years old. 15A NCAC 18A .2820(d) 1054 Documentation of staff's on-going training was not on file and/or was not current. Documentation that a staff member completed the required trainings for education and experience was not available for review. 10A NCAC 09 .1106(a) 1739 All records required were not available for review by a representative of the Division. Some staff records including staff development plans were not available for review. .2318(1-8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A record indicating staff member review of the shaken baby policy prior to caring for children was not available for review for one staff member. .0608(d)(1-4) The above violations must be corrected immediately, and a letter sent to my office describing when and how they were corrected. Please submit the corrective action letter to my office by June 20, 2024. You may send the letter by email to anita.c.graham@dhhs.nc.gov or you may mail it to my office at: Anita C. Graham, PO Box 665, Pleasant Garden, NC 27313. If your letter is not received by June 20, 2024, a return visit may be necessary to ensure compliance with North Carolina Child Care requirements. TECHNICAL ASSISTANCE: We discussed each of the violations cited this date. Tamper-resistant electrical outlets or securely attached safety covers prevent children from placing fingers or sticking objects into exposed electrical outlets and reduce the risk of electrical shock, electrical burns, and potential fires (2). https://nrckids.org/CFOC/Database/5.2.4.2 Annual Staff Competency Evaluation: For each employee, there should be a written annual self-evaluation, a performance review from the personnel supervisor, and a continuing education/professional development plan based on the need’s assessment, described in Standard 1.4.4.1 through Standard 1.4.5.4. A system for evaluation of employees is a basic component of any personnel policy (1). Staff members who are well trained are better able to prevent, recognize, and correct health and safety problems. Use and Storage of Toxic Substances: Early care and education programs must store any potentially toxic substances behind doors/cabinets with child-resistant locks/latches. A locked cabinet or room that children cannot open or enter is best, but it must be locked all the time. Storing potentially toxic substances in child-resistant containers is another level of protection. Safety data sheets (SDSs) must be available on site for each hazardous chemical that the program has. When you use chemicals, don’t let them contaminate play surfaces, food, or food preparation areas. RESOURCES: https://nrckids.org/CFOC https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Rule_Changes_Effective_07-1-2023.pdf?ver=8v_6mYHBKAITAGicrIPyKw%3D%3D Please visit DCDEE website to get the latest information for childcare at https://ncchildcare.ncdhhs.gov. -The Health and Safety Trainings are now being offered on the DCDEE Moodle format. Visit the Division’s website and look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. You must use your NCID to access Moodle and register for the trainings. -The Recognizing and Responding to Suspicions of Child Maltreatment training can be found at: https://preventchildabusenc.org/recognizing-responding-online-course/ -For other upcoming training opportunities please visit CCSA’s website at: https://www.childcareservices.org/programs/ccrr/professional-development/ -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu. Thank you for your assistance during today’s visit. If you have questions, please contact me at anita.c.graham@dhhs.nc.gov. You may also contact my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 90 Completed Date: 5/6/2024 Age: From 1 To 5 Total Minutes: 290 Time In: 09:30 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with North Carolina child care requirements during the Annual Compliance. The last annual compliance visit was conducted on June 15, 2022. This facility operates with a Special Provisional License, which was issued for the period of April 19, 2024 through October 19, 2024. The Administrative Action was posted in a prominent area. Upon arrival, I was greeted by the administrator, Terri Mangum. I stated the purpose of my visit. Ms. Mangum assisted me on a walkthrough of the facility. Attendance was taken and observations made. The children were observed participating in indoor and outdoor free play, teacher directed activities, routines and resting. The last fire inspection was conducted on February 22, 024, and was approved for day care only. The last sanitation inspection was conducted on March 5, 2024 . The program received an Approved rating with 17 demerits. Today, a full assessment of child care requirements was conducted, and the permit and summary of laws were posted, first aid poster, and emergency plans were posted. I monitored supervision, staff/child ratio, program records, a sampling of children’s records. I monitored staff files and transportation requirements. A review of the North Carolina Secretary of State’s office website shows the business is current and active. The following violations were observed and cited, and technical assistance, including, resource links were provided. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. In classrooms with children who are one and two years old. Lesson plans were not current. GS 110-91(12);.0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Disinfectant cleaner, and sunscreen were observed in unlock storage. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Medications were observed stored in unlocked in a classroom with children who are two and three years old. 15A NCAC 18A .2820(d) 1054 Documentation of staff's on-going training was not on file and/or was not current. Documentation that a staff member completed the required trainings for education and experience was not available for review. 10A NCAC 09 .1106(a) 1739 All records required were not available for review by a representative of the Division. Some staff records including staff development plans were not available for review. .2318(1-8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A record indicating staff member review of the shaken baby policy prior to caring for children was not available for review for one staff member. .0608(d)(1-4) The above violations must be corrected immediately, and a letter sent to my office describing when and how they were corrected. Please submit the corrective action letter to my office by June 20, 2024. You may send the letter by email to anita.c.graham@dhhs.nc.gov or you may mail it to my office at: Anita C. Graham, PO Box 665, Pleasant Garden, NC 27313. If your letter is not received by June 20, 2024, a return visit may be necessary to ensure compliance with North Carolina Child Care requirements. TECHNICAL ASSISTANCE: We discussed each of the violations cited this date. Tamper-resistant electrical outlets or securely attached safety covers prevent children from placing fingers or sticking objects into exposed electrical outlets and reduce the risk of electrical shock, electrical burns, and potential fires (2). https://nrckids.org/CFOC/Database/5.2.4.2 Annual Staff Competency Evaluation: For each employee, there should be a written annual self-evaluation, a performance review from the personnel supervisor, and a continuing education/professional development plan based on the need’s assessment, described in Standard 1.4.4.1 through Standard 1.4.5.4. A system for evaluation of employees is a basic component of any personnel policy (1). Staff members who are well trained are better able to prevent, recognize, and correct health and safety problems. Use and Storage of Toxic Substances: Early care and education programs must store any potentially toxic substances behind doors/cabinets with child-resistant locks/latches. A locked cabinet or room that children cannot open or enter is best, but it must be locked all the time. Storing potentially toxic substances in child-resistant containers is another level of protection. Safety data sheets (SDSs) must be available on site for each hazardous chemical that the program has. When you use chemicals, don’t let them contaminate play surfaces, food, or food preparation areas. RESOURCES: https://nrckids.org/CFOC https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Rule_Changes_Effective_07-1-2023.pdf?ver=8v_6mYHBKAITAGicrIPyKw%3D%3D Please visit DCDEE website to get the latest information for childcare at https://ncchildcare.ncdhhs.gov. -The Health and Safety Trainings are now being offered on the DCDEE Moodle format. Visit the Division’s website and look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. You must use your NCID to access Moodle and register for the trainings. -The Recognizing and Responding to Suspicions of Child Maltreatment training can be found at: https://preventchildabusenc.org/recognizing-responding-online-course/ -For other upcoming training opportunities please visit CCSA’s website at: https://www.childcareservices.org/programs/ccrr/professional-development/ -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu. Thank you for your assistance during today’s visit. If you have questions, please contact me at anita.c.graham@dhhs.nc.gov. You may also contact my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MICHAEL SCOTT MASON Operation Type: Center Case Number: 0224-126A Visit Date: 2/15/2024 Number Present: 88 Completed Date: 2/15/2024 Age: From 1 To 5 Total Minutes: 160 Time In: 10:40 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Terri-Lyn Mangum, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Mangum and 3 additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] A staff member pinched a 2-year-old child on their thighs multiple times to manage the child's behavior. GS 110-91(10); .1803(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member's file did not contain a signature acknowledgement of the facility's operating policies, including the facility's discipline policy. 10A NCAC 09 .0514(g) 1810 There was a substantiation of child maltreatment. A staff member failed to meet the physical needs of a two-year-old child and caused injury to the child. GS 110-105.6(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member did not complete on-going training for Recognizing and Responding to Suspicions of Child Maltreatment within 5 years of the initial completion date of 6/17/2018. .1103(b) Violations must be corrected immediately. Within one week, by 2/22/2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at scott.mason@dhhs.nc.gov. You may contact me at Scott Mason, Lead Investigations Consultant, phone 919-594-4841, email scott.mason@dhhs.nc.gov, or Elizabeth Nichols, North Central Investigations Team Supervisor at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MICHAEL SCOTT MASON Operation Type: Center Case Number: 0224-126A Visit Date: 2/15/2024 Number Present: 88 Completed Date: 2/15/2024 Age: From 1 To 5 Total Minutes: 160 Time In: 10:40 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Terri-Lyn Mangum, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Mangum and 3 additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] A staff member pinched a 2-year-old child on their thighs multiple times to manage the child's behavior. GS 110-91(10); .1803(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member's file did not contain a signature acknowledgement of the facility's operating policies, including the facility's discipline policy. 10A NCAC 09 .0514(g) 1810 There was a substantiation of child maltreatment. A staff member failed to meet the physical needs of a two-year-old child and caused injury to the child. GS 110-105.6(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member did not complete on-going training for Recognizing and Responding to Suspicions of Child Maltreatment within 5 years of the initial completion date of 6/17/2018. .1103(b) Violations must be corrected immediately. Within one week, by 2/22/2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at scott.mason@dhhs.nc.gov. You may contact me at Scott Mason, Lead Investigations Consultant, phone 919-594-4841, email scott.mason@dhhs.nc.gov, or Elizabeth Nichols, North Central Investigations Team Supervisor at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-106 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MICHAEL SCOTT MASON Operation Type: Center Case Number: 0224-126A Visit Date: 2/15/2024 Number Present: 88 Completed Date: 2/15/2024 Age: From 1 To 5 Total Minutes: 160 Time In: 10:40 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Terri-Lyn Mangum, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Mangum and 3 additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] A staff member pinched a 2-year-old child on their thighs multiple times to manage the child's behavior. GS 110-91(10); .1803(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member's file did not contain a signature acknowledgement of the facility's operating policies, including the facility's discipline policy. 10A NCAC 09 .0514(g) 1810 There was a substantiation of child maltreatment. A staff member failed to meet the physical needs of a two-year-old child and caused injury to the child. GS 110-105.6(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member did not complete on-going training for Recognizing and Responding to Suspicions of Child Maltreatment within 5 years of the initial completion date of 6/17/2018. .1103(b) Violations must be corrected immediately. Within one week, by 2/22/2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at scott.mason@dhhs.nc.gov. You may contact me at Scott Mason, Lead Investigations Consultant, phone 919-594-4841, email scott.mason@dhhs.nc.gov, or Elizabeth Nichols, North Central Investigations Team Supervisor at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: MICHAEL SCOTT MASON Operation Type: Center Case Number: 0224-126A Visit Date: 2/15/2024 Number Present: 88 Completed Date: 2/15/2024 Age: From 1 To 5 Total Minutes: 160 Time In: 10:40 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Terri-Lyn Mangum, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Mangum and 3 additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 903 Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] A staff member pinched a 2-year-old child on their thighs multiple times to manage the child's behavior. GS 110-91(10); .1803(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member's file did not contain a signature acknowledgement of the facility's operating policies, including the facility's discipline policy. 10A NCAC 09 .0514(g) 1810 There was a substantiation of child maltreatment. A staff member failed to meet the physical needs of a two-year-old child and caused injury to the child. GS 110-105.6(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member did not complete on-going training for Recognizing and Responding to Suspicions of Child Maltreatment within 5 years of the initial completion date of 6/17/2018. .1103(b) Violations must be corrected immediately. Within one week, by 2/22/2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at scott.mason@dhhs.nc.gov. You may contact me at Scott Mason, Lead Investigations Consultant, phone 919-594-4841, email scott.mason@dhhs.nc.gov, or Elizabeth Nichols, North Central Investigations Team Supervisor at elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 8/30/2023 Number Present: 87 Completed Date: 8/30/2023 Age: From 1 To 11 Total Minutes: 147 Time In: 12:18 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to monitor for compliance during the Admin Action Follow-up visit. which was part of a Written Reprimand issued on July 25, 2023. The Notice of Administrative Action was observed in the director’s office on the desk. Terri Mangum, administrator, was present and assisted me during the visit. Attendance was taken and observations made. Children were observed in indoor free play and resting. The following staff/child ratios were observed: Space #1: 5 ones with Anna Space #2: 5 twos with Ronni Space #3: 11 twos and threes with Amber Space #4: 10 threes with Iilian Space #5: 11 threes and fours Kiara Space #6: 12 threes and fours with Kristine Space #7: 16 Fours and Fives with Autumn Space #8: 11 school-agers with Chasta Space #9: 10 school-agers with Shay Limited monitoring of child care requirements occurred during today’s visit. I monitored, health and safety requirements, supervision, discipline, staff/child ratio; group size, licensed capacity; permit restriction, criminal record check and required inspections. The following violations were observed cited and technical assistance was provided. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator did not contact the fire inspector's department for an inspection within 12 months of the previous inspection. The last fire inspection report is dated 7/8/2022. 10A NCAC 09 .0304(a) 303 Children were not adequately supervised at all times. A school-age child was allowed to leave a classroom unsupervised to enter the kitchen for a snack. There were no adults present in the kitchen during this incident. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed unlocked. A child entered this space unsupervised. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In classroom with children who are two, three, and pre-school children who are five years old, safety covers were not in sockets. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In a classroom with children who are two and three years old a laminator, warm to the touch was observed on a shelf less than five-feet up, while children were resting. .0604(e) 1948 Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action. (Applicable to administrative actions after 2/1/19). The Written Reprimand Admin Action Notice was observed on the administrator's desk and not place in a prominent location at the front of the building visible to visitors and parents. This was corrected during the visit. 10A NCAC 09 .2201(i)(1-4) The above violations must be corrected immediately, and a letter sent to my office stating how the violations were corrected. Please include with the letter all documentation to support the corrective actions taken. Your letter should be received by my office on or before September 9, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to Anita Graham, PO Box 665, Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We discussed each of the violations cited this date. Please remember the following: 10A NCAC 09 .2201(i) Following the issuance of any administrative action the operator shall post the administrative action, cover letter, and corrective action plan, if applicable, received from the Division in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and throughout the effective time period of an administrative action. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a children. (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Thank you for your assistance during today’s visit. If you have more questions or concerns, please contact me at anita.c.graham@dhhs.nc.gov or by phone at 336-894-0609. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 8/30/2023 Number Present: 87 Completed Date: 8/30/2023 Age: From 1 To 11 Total Minutes: 147 Time In: 12:18 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to monitor for compliance during the Admin Action Follow-up visit. which was part of a Written Reprimand issued on July 25, 2023. The Notice of Administrative Action was observed in the director’s office on the desk. Terri Mangum, administrator, was present and assisted me during the visit. Attendance was taken and observations made. Children were observed in indoor free play and resting. The following staff/child ratios were observed: Space #1: 5 ones with Anna Space #2: 5 twos with Ronni Space #3: 11 twos and threes with Amber Space #4: 10 threes with Iilian Space #5: 11 threes and fours Kiara Space #6: 12 threes and fours with Kristine Space #7: 16 Fours and Fives with Autumn Space #8: 11 school-agers with Chasta Space #9: 10 school-agers with Shay Limited monitoring of child care requirements occurred during today’s visit. I monitored, health and safety requirements, supervision, discipline, staff/child ratio; group size, licensed capacity; permit restriction, criminal record check and required inspections. The following violations were observed cited and technical assistance was provided. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator did not contact the fire inspector's department for an inspection within 12 months of the previous inspection. The last fire inspection report is dated 7/8/2022. 10A NCAC 09 .0304(a) 303 Children were not adequately supervised at all times. A school-age child was allowed to leave a classroom unsupervised to enter the kitchen for a snack. There were no adults present in the kitchen during this incident. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed unlocked. A child entered this space unsupervised. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In classroom with children who are two, three, and pre-school children who are five years old, safety covers were not in sockets. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In a classroom with children who are two and three years old a laminator, warm to the touch was observed on a shelf less than five-feet up, while children were resting. .0604(e) 1948 Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action. (Applicable to administrative actions after 2/1/19). The Written Reprimand Admin Action Notice was observed on the administrator's desk and not place in a prominent location at the front of the building visible to visitors and parents. This was corrected during the visit. 10A NCAC 09 .2201(i)(1-4) The above violations must be corrected immediately, and a letter sent to my office stating how the violations were corrected. Please include with the letter all documentation to support the corrective actions taken. Your letter should be received by my office on or before September 9, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to Anita Graham, PO Box 665, Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We discussed each of the violations cited this date. Please remember the following: 10A NCAC 09 .2201(i) Following the issuance of any administrative action the operator shall post the administrative action, cover letter, and corrective action plan, if applicable, received from the Division in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and throughout the effective time period of an administrative action. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a children. (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Thank you for your assistance during today’s visit. If you have more questions or concerns, please contact me at anita.c.graham@dhhs.nc.gov or by phone at 336-894-0609. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 8/30/2023 Number Present: 87 Completed Date: 8/30/2023 Age: From 1 To 11 Total Minutes: 147 Time In: 12:18 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to monitor for compliance during the Admin Action Follow-up visit. which was part of a Written Reprimand issued on July 25, 2023. The Notice of Administrative Action was observed in the director’s office on the desk. Terri Mangum, administrator, was present and assisted me during the visit. Attendance was taken and observations made. Children were observed in indoor free play and resting. The following staff/child ratios were observed: Space #1: 5 ones with Anna Space #2: 5 twos with Ronni Space #3: 11 twos and threes with Amber Space #4: 10 threes with Iilian Space #5: 11 threes and fours Kiara Space #6: 12 threes and fours with Kristine Space #7: 16 Fours and Fives with Autumn Space #8: 11 school-agers with Chasta Space #9: 10 school-agers with Shay Limited monitoring of child care requirements occurred during today’s visit. I monitored, health and safety requirements, supervision, discipline, staff/child ratio; group size, licensed capacity; permit restriction, criminal record check and required inspections. The following violations were observed cited and technical assistance was provided. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator did not contact the fire inspector's department for an inspection within 12 months of the previous inspection. The last fire inspection report is dated 7/8/2022. 10A NCAC 09 .0304(a) 303 Children were not adequately supervised at all times. A school-age child was allowed to leave a classroom unsupervised to enter the kitchen for a snack. There were no adults present in the kitchen during this incident. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed unlocked. A child entered this space unsupervised. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In classroom with children who are two, three, and pre-school children who are five years old, safety covers were not in sockets. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In a classroom with children who are two and three years old a laminator, warm to the touch was observed on a shelf less than five-feet up, while children were resting. .0604(e) 1948 Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action. (Applicable to administrative actions after 2/1/19). The Written Reprimand Admin Action Notice was observed on the administrator's desk and not place in a prominent location at the front of the building visible to visitors and parents. This was corrected during the visit. 10A NCAC 09 .2201(i)(1-4) The above violations must be corrected immediately, and a letter sent to my office stating how the violations were corrected. Please include with the letter all documentation to support the corrective actions taken. Your letter should be received by my office on or before September 9, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to Anita Graham, PO Box 665, Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We discussed each of the violations cited this date. Please remember the following: 10A NCAC 09 .2201(i) Following the issuance of any administrative action the operator shall post the administrative action, cover letter, and corrective action plan, if applicable, received from the Division in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and throughout the effective time period of an administrative action. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a children. (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Thank you for your assistance during today’s visit. If you have more questions or concerns, please contact me at anita.c.graham@dhhs.nc.gov or by phone at 336-894-0609. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 8/30/2023 Number Present: 87 Completed Date: 8/30/2023 Age: From 1 To 11 Total Minutes: 147 Time In: 12:18 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to monitor for compliance during the Admin Action Follow-up visit. which was part of a Written Reprimand issued on July 25, 2023. The Notice of Administrative Action was observed in the director’s office on the desk. Terri Mangum, administrator, was present and assisted me during the visit. Attendance was taken and observations made. Children were observed in indoor free play and resting. The following staff/child ratios were observed: Space #1: 5 ones with Anna Space #2: 5 twos with Ronni Space #3: 11 twos and threes with Amber Space #4: 10 threes with Iilian Space #5: 11 threes and fours Kiara Space #6: 12 threes and fours with Kristine Space #7: 16 Fours and Fives with Autumn Space #8: 11 school-agers with Chasta Space #9: 10 school-agers with Shay Limited monitoring of child care requirements occurred during today’s visit. I monitored, health and safety requirements, supervision, discipline, staff/child ratio; group size, licensed capacity; permit restriction, criminal record check and required inspections. The following violations were observed cited and technical assistance was provided. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator did not contact the fire inspector's department for an inspection within 12 months of the previous inspection. The last fire inspection report is dated 7/8/2022. 10A NCAC 09 .0304(a) 303 Children were not adequately supervised at all times. A school-age child was allowed to leave a classroom unsupervised to enter the kitchen for a snack. There were no adults present in the kitchen during this incident. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed unlocked. A child entered this space unsupervised. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In classroom with children who are two, three, and pre-school children who are five years old, safety covers were not in sockets. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In a classroom with children who are two and three years old a laminator, warm to the touch was observed on a shelf less than five-feet up, while children were resting. .0604(e) 1948 Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action. (Applicable to administrative actions after 2/1/19). The Written Reprimand Admin Action Notice was observed on the administrator's desk and not place in a prominent location at the front of the building visible to visitors and parents. This was corrected during the visit. 10A NCAC 09 .2201(i)(1-4) The above violations must be corrected immediately, and a letter sent to my office stating how the violations were corrected. Please include with the letter all documentation to support the corrective actions taken. Your letter should be received by my office on or before September 9, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to Anita Graham, PO Box 665, Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We discussed each of the violations cited this date. Please remember the following: 10A NCAC 09 .2201(i) Following the issuance of any administrative action the operator shall post the administrative action, cover letter, and corrective action plan, if applicable, received from the Division in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and throughout the effective time period of an administrative action. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a children. (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Thank you for your assistance during today’s visit. If you have more questions or concerns, please contact me at anita.c.graham@dhhs.nc.gov or by phone at 336-894-0609. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 8/30/2023 Number Present: 87 Completed Date: 8/30/2023 Age: From 1 To 11 Total Minutes: 147 Time In: 12:18 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to monitor for compliance during the Admin Action Follow-up visit. which was part of a Written Reprimand issued on July 25, 2023. The Notice of Administrative Action was observed in the director’s office on the desk. Terri Mangum, administrator, was present and assisted me during the visit. Attendance was taken and observations made. Children were observed in indoor free play and resting. The following staff/child ratios were observed: Space #1: 5 ones with Anna Space #2: 5 twos with Ronni Space #3: 11 twos and threes with Amber Space #4: 10 threes with Iilian Space #5: 11 threes and fours Kiara Space #6: 12 threes and fours with Kristine Space #7: 16 Fours and Fives with Autumn Space #8: 11 school-agers with Chasta Space #9: 10 school-agers with Shay Limited monitoring of child care requirements occurred during today’s visit. I monitored, health and safety requirements, supervision, discipline, staff/child ratio; group size, licensed capacity; permit restriction, criminal record check and required inspections. The following violations were observed cited and technical assistance was provided. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator did not contact the fire inspector's department for an inspection within 12 months of the previous inspection. The last fire inspection report is dated 7/8/2022. 10A NCAC 09 .0304(a) 303 Children were not adequately supervised at all times. A school-age child was allowed to leave a classroom unsupervised to enter the kitchen for a snack. There were no adults present in the kitchen during this incident. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed unlocked. A child entered this space unsupervised. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In classroom with children who are two, three, and pre-school children who are five years old, safety covers were not in sockets. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In a classroom with children who are two and three years old a laminator, warm to the touch was observed on a shelf less than five-feet up, while children were resting. .0604(e) 1948 Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action. (Applicable to administrative actions after 2/1/19). The Written Reprimand Admin Action Notice was observed on the administrator's desk and not place in a prominent location at the front of the building visible to visitors and parents. This was corrected during the visit. 10A NCAC 09 .2201(i)(1-4) The above violations must be corrected immediately, and a letter sent to my office stating how the violations were corrected. Please include with the letter all documentation to support the corrective actions taken. Your letter should be received by my office on or before September 9, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to Anita Graham, PO Box 665, Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We discussed each of the violations cited this date. Please remember the following: 10A NCAC 09 .2201(i) Following the issuance of any administrative action the operator shall post the administrative action, cover letter, and corrective action plan, if applicable, received from the Division in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and throughout the effective time period of an administrative action. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a children. (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Thank you for your assistance during today’s visit. If you have more questions or concerns, please contact me at anita.c.graham@dhhs.nc.gov or by phone at 336-894-0609. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: BRIDGING OCEANS INTERNATIONAL DAYCARE Facility ID: 01000629 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 8/30/2023 Number Present: 87 Completed Date: 8/30/2023 Age: From 1 To 11 Total Minutes: 147 Time In: 12:18 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to monitor for compliance during the Admin Action Follow-up visit. which was part of a Written Reprimand issued on July 25, 2023. The Notice of Administrative Action was observed in the director’s office on the desk. Terri Mangum, administrator, was present and assisted me during the visit. Attendance was taken and observations made. Children were observed in indoor free play and resting. The following staff/child ratios were observed: Space #1: 5 ones with Anna Space #2: 5 twos with Ronni Space #3: 11 twos and threes with Amber Space #4: 10 threes with Iilian Space #5: 11 threes and fours Kiara Space #6: 12 threes and fours with Kristine Space #7: 16 Fours and Fives with Autumn Space #8: 11 school-agers with Chasta Space #9: 10 school-agers with Shay Limited monitoring of child care requirements occurred during today’s visit. I monitored, health and safety requirements, supervision, discipline, staff/child ratio; group size, licensed capacity; permit restriction, criminal record check and required inspections. The following violations were observed cited and technical assistance was provided. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator did not contact the fire inspector's department for an inspection within 12 months of the previous inspection. The last fire inspection report is dated 7/8/2022. 10A NCAC 09 .0304(a) 303 Children were not adequately supervised at all times. A school-age child was allowed to leave a classroom unsupervised to enter the kitchen for a snack. There were no adults present in the kitchen during this incident. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed unlocked. A child entered this space unsupervised. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In classroom with children who are two, three, and pre-school children who are five years old, safety covers were not in sockets. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In a classroom with children who are two and three years old a laminator, warm to the touch was observed on a shelf less than five-feet up, while children were resting. .0604(e) 1948 Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action. (Applicable to administrative actions after 2/1/19). The Written Reprimand Admin Action Notice was observed on the administrator's desk and not place in a prominent location at the front of the building visible to visitors and parents. This was corrected during the visit. 10A NCAC 09 .2201(i)(1-4) The above violations must be corrected immediately, and a letter sent to my office stating how the violations were corrected. Please include with the letter all documentation to support the corrective actions taken. Your letter should be received by my office on or before September 9, 2023. You may email the letter to me at anita.c.grahm@dhhs.nc.gov or you may mail the letter to Anita Graham, PO Box 665, Pleasant Garden, NC 27313. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We discussed each of the violations cited this date. Please remember the following: 10A NCAC 09 .2201(i) Following the issuance of any administrative action the operator shall post the administrative action, cover letter, and corrective action plan, if applicable, received from the Division in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and throughout the effective time period of an administrative action. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a children. (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. Please be aware that any information received during this monitoring visit and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Thank you for your assistance during today’s visit. If you have more questions or concerns, please contact me at anita.c.graham@dhhs.nc.gov or by phone at 336-894-0609. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times