10A NCAC 09 . 0508 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 6 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 7, 2024. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 3, 2024. Fire Inspection – 08/28/2024 – Pass Sanitation – 09/05/2024 – 0 Demerits – Superior Christina Simpson, Owner/Teacher, was present. Five spaces are approved for use. Spaces 1 and 3 were in use today. Seventeen children are enrolled; six children ages 0-4 years old were present today. In space 1 children were observed having snack. Snack consisted of goldfish crackers, graham crackers and milk. Staff reported a breakfast of oatmeal and blueberries was served as children arrived this morning. The posted menu reflected oatmeal and blueberries. After breakfast children completed personal care routines then went outside to the fenced in playground. Outside children were swinging, running, cooking, playing in the house and riding trikes. Staff moved about the space interacting with children and ensuring visual supervision. One infant was present in space 3 with one caregiver. The caregiver was talking to the infant as the infant cooed and smiled. Safe sleep documentation was current and appeared to be completed in real time. There were six violations observed today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required at all times. Most of the violations were related to paperwork for staff. During the visit, as I reviewed the staff records and asked Ms. Simpson for missing or inaccurate information provided on the staff and training worksheet she submitted to me on August 30, 2024, she assisted then as I continued to ask questions, she stated, “just write me up, I don’t care.” Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. GS 110-91(12); .0508(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. This plan was last reviewed with staff in September 2022 per the staff and training worksheet. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This information was not updated for staff members. .0701(a) 1054 Documentation of staff's on-going training was not on file. This information must be on file and available for review for each staff member. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. .0607(e) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance and updated staff and training worksheet must be received September 19, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violations cited: Staff Records – All employees must be included on the staff/training worksheet. Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for all staff members to ensure all requirements are met by these deadlines. Please ensure you update your Staff and Training Worksheet based on revisions made today and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. EPR - The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. EMC - Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. Health Questionnaire & Emergency Information – This information must be completed and updated annually for each staff member. Staff Development/Staff Evaluation - Each employee's personnel file shall contain an annual staff evaluation and staff development plan. These are to be completed annually. Today we discussed creating a way to track these dates to ensure they are completed within the time frame. Ongoing Training – All staff must complete on-going training annually based on their education and experience. On-going training must be within the 9 topic areas listed in G.S. 110-91(11) and/or the health and safety training topic areas in rule .1102. Activity Plans: North Carolina General Stature 110-91(12) and North Carolian Child Care Rule 10A NCAC 09 . 0508(a) states: A current activity plan shall be posted for each group of children. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. Your activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance: Transportation: North Carolian Child Care Rule 10A NCAC 09 .1002 (a) states: Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The ceiling in one of the facility’s 15 passenger vans has torn upholstery in two places. Keep a close eye on these two areas to ensure children are not able to access them, and they do not deteriorate. Other Information: Health & Safety Training - All staff members must complete Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 within one year of being hired and every five years thereafter. New staff must complete the Recognizing and Responding to Suspicious of Child Maltreatment within 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Reminder: When completing line 17 of the staff and training worksheet, you will need to include the date that each staff member completed these required trainings. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. Certificates will need to be attached to the training record for verification purposes. Rated License Reassessment Information - Your facility’s three-year rated license reassessment was due to be completed in October 2022. There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Clean Classrooms for Kids Program – All child care programs must have their water tested for lead and your building tested for lead and asbestos hazards. May 1, 2024, was the initial deadline to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. Facilities that have not yet enrolled should complete the process by November 1, 2024. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years(centers) and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa The information above is from https://www.cleanwaterforuskids.org/en/carolina/, which is also where you enroll in the program. Remember, centers must have their water tested every three years. Family child care homes, as of now, are only required to do it once, and the water testing must be completed by January 1, 2025. DPI Pre-K programs do not need to enroll separately as public schools will be tested as a whole. Please refer to the website if you have specific questions! Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0514 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 6 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 7, 2024. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 3, 2024. Fire Inspection – 08/28/2024 – Pass Sanitation – 09/05/2024 – 0 Demerits – Superior Christina Simpson, Owner/Teacher, was present. Five spaces are approved for use. Spaces 1 and 3 were in use today. Seventeen children are enrolled; six children ages 0-4 years old were present today. In space 1 children were observed having snack. Snack consisted of goldfish crackers, graham crackers and milk. Staff reported a breakfast of oatmeal and blueberries was served as children arrived this morning. The posted menu reflected oatmeal and blueberries. After breakfast children completed personal care routines then went outside to the fenced in playground. Outside children were swinging, running, cooking, playing in the house and riding trikes. Staff moved about the space interacting with children and ensuring visual supervision. One infant was present in space 3 with one caregiver. The caregiver was talking to the infant as the infant cooed and smiled. Safe sleep documentation was current and appeared to be completed in real time. There were six violations observed today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required at all times. Most of the violations were related to paperwork for staff. During the visit, as I reviewed the staff records and asked Ms. Simpson for missing or inaccurate information provided on the staff and training worksheet she submitted to me on August 30, 2024, she assisted then as I continued to ask questions, she stated, “just write me up, I don’t care.” Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. GS 110-91(12); .0508(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. This plan was last reviewed with staff in September 2022 per the staff and training worksheet. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This information was not updated for staff members. .0701(a) 1054 Documentation of staff's on-going training was not on file. This information must be on file and available for review for each staff member. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. .0607(e) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance and updated staff and training worksheet must be received September 19, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violations cited: Staff Records – All employees must be included on the staff/training worksheet. Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for all staff members to ensure all requirements are met by these deadlines. Please ensure you update your Staff and Training Worksheet based on revisions made today and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. EPR - The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. EMC - Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. Health Questionnaire & Emergency Information – This information must be completed and updated annually for each staff member. Staff Development/Staff Evaluation - Each employee's personnel file shall contain an annual staff evaluation and staff development plan. These are to be completed annually. Today we discussed creating a way to track these dates to ensure they are completed within the time frame. Ongoing Training – All staff must complete on-going training annually based on their education and experience. On-going training must be within the 9 topic areas listed in G.S. 110-91(11) and/or the health and safety training topic areas in rule .1102. Activity Plans: North Carolina General Stature 110-91(12) and North Carolian Child Care Rule 10A NCAC 09 . 0508(a) states: A current activity plan shall be posted for each group of children. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. Your activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance: Transportation: North Carolian Child Care Rule 10A NCAC 09 .1002 (a) states: Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The ceiling in one of the facility’s 15 passenger vans has torn upholstery in two places. Keep a close eye on these two areas to ensure children are not able to access them, and they do not deteriorate. Other Information: Health & Safety Training - All staff members must complete Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 within one year of being hired and every five years thereafter. New staff must complete the Recognizing and Responding to Suspicious of Child Maltreatment within 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Reminder: When completing line 17 of the staff and training worksheet, you will need to include the date that each staff member completed these required trainings. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. Certificates will need to be attached to the training record for verification purposes. Rated License Reassessment Information - Your facility’s three-year rated license reassessment was due to be completed in October 2022. There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Clean Classrooms for Kids Program – All child care programs must have their water tested for lead and your building tested for lead and asbestos hazards. May 1, 2024, was the initial deadline to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. Facilities that have not yet enrolled should complete the process by November 1, 2024. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years(centers) and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa The information above is from https://www.cleanwaterforuskids.org/en/carolina/, which is also where you enroll in the program. Remember, centers must have their water tested every three years. Family child care homes, as of now, are only required to do it once, and the water testing must be completed by January 1, 2025. DPI Pre-K programs do not need to enroll separately as public schools will be tested as a whole. Please refer to the website if you have specific questions! Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 6 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 7, 2024. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 3, 2024. Fire Inspection – 08/28/2024 – Pass Sanitation – 09/05/2024 – 0 Demerits – Superior Christina Simpson, Owner/Teacher, was present. Five spaces are approved for use. Spaces 1 and 3 were in use today. Seventeen children are enrolled; six children ages 0-4 years old were present today. In space 1 children were observed having snack. Snack consisted of goldfish crackers, graham crackers and milk. Staff reported a breakfast of oatmeal and blueberries was served as children arrived this morning. The posted menu reflected oatmeal and blueberries. After breakfast children completed personal care routines then went outside to the fenced in playground. Outside children were swinging, running, cooking, playing in the house and riding trikes. Staff moved about the space interacting with children and ensuring visual supervision. One infant was present in space 3 with one caregiver. The caregiver was talking to the infant as the infant cooed and smiled. Safe sleep documentation was current and appeared to be completed in real time. There were six violations observed today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required at all times. Most of the violations were related to paperwork for staff. During the visit, as I reviewed the staff records and asked Ms. Simpson for missing or inaccurate information provided on the staff and training worksheet she submitted to me on August 30, 2024, she assisted then as I continued to ask questions, she stated, “just write me up, I don’t care.” Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. GS 110-91(12); .0508(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. This plan was last reviewed with staff in September 2022 per the staff and training worksheet. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This information was not updated for staff members. .0701(a) 1054 Documentation of staff's on-going training was not on file. This information must be on file and available for review for each staff member. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. .0607(e) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance and updated staff and training worksheet must be received September 19, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violations cited: Staff Records – All employees must be included on the staff/training worksheet. Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for all staff members to ensure all requirements are met by these deadlines. Please ensure you update your Staff and Training Worksheet based on revisions made today and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. EPR - The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. EMC - Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. Health Questionnaire & Emergency Information – This information must be completed and updated annually for each staff member. Staff Development/Staff Evaluation - Each employee's personnel file shall contain an annual staff evaluation and staff development plan. These are to be completed annually. Today we discussed creating a way to track these dates to ensure they are completed within the time frame. Ongoing Training – All staff must complete on-going training annually based on their education and experience. On-going training must be within the 9 topic areas listed in G.S. 110-91(11) and/or the health and safety training topic areas in rule .1102. Activity Plans: North Carolina General Stature 110-91(12) and North Carolian Child Care Rule 10A NCAC 09 . 0508(a) states: A current activity plan shall be posted for each group of children. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. Your activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance: Transportation: North Carolian Child Care Rule 10A NCAC 09 .1002 (a) states: Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The ceiling in one of the facility’s 15 passenger vans has torn upholstery in two places. Keep a close eye on these two areas to ensure children are not able to access them, and they do not deteriorate. Other Information: Health & Safety Training - All staff members must complete Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 within one year of being hired and every five years thereafter. New staff must complete the Recognizing and Responding to Suspicious of Child Maltreatment within 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Reminder: When completing line 17 of the staff and training worksheet, you will need to include the date that each staff member completed these required trainings. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. Certificates will need to be attached to the training record for verification purposes. Rated License Reassessment Information - Your facility’s three-year rated license reassessment was due to be completed in October 2022. There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Clean Classrooms for Kids Program – All child care programs must have their water tested for lead and your building tested for lead and asbestos hazards. May 1, 2024, was the initial deadline to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. Facilities that have not yet enrolled should complete the process by November 1, 2024. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years(centers) and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa The information above is from https://www.cleanwaterforuskids.org/en/carolina/, which is also where you enroll in the program. Remember, centers must have their water tested every three years. Family child care homes, as of now, are only required to do it once, and the water testing must be completed by January 1, 2025. DPI Pre-K programs do not need to enroll separately as public schools will be tested as a whole. Please refer to the website if you have specific questions! Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 6 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 7, 2024. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 3, 2024. Fire Inspection – 08/28/2024 – Pass Sanitation – 09/05/2024 – 0 Demerits – Superior Christina Simpson, Owner/Teacher, was present. Five spaces are approved for use. Spaces 1 and 3 were in use today. Seventeen children are enrolled; six children ages 0-4 years old were present today. In space 1 children were observed having snack. Snack consisted of goldfish crackers, graham crackers and milk. Staff reported a breakfast of oatmeal and blueberries was served as children arrived this morning. The posted menu reflected oatmeal and blueberries. After breakfast children completed personal care routines then went outside to the fenced in playground. Outside children were swinging, running, cooking, playing in the house and riding trikes. Staff moved about the space interacting with children and ensuring visual supervision. One infant was present in space 3 with one caregiver. The caregiver was talking to the infant as the infant cooed and smiled. Safe sleep documentation was current and appeared to be completed in real time. There were six violations observed today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required at all times. Most of the violations were related to paperwork for staff. During the visit, as I reviewed the staff records and asked Ms. Simpson for missing or inaccurate information provided on the staff and training worksheet she submitted to me on August 30, 2024, she assisted then as I continued to ask questions, she stated, “just write me up, I don’t care.” Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. GS 110-91(12); .0508(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. This plan was last reviewed with staff in September 2022 per the staff and training worksheet. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This information was not updated for staff members. .0701(a) 1054 Documentation of staff's on-going training was not on file. This information must be on file and available for review for each staff member. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. .0607(e) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance and updated staff and training worksheet must be received September 19, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violations cited: Staff Records – All employees must be included on the staff/training worksheet. Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for all staff members to ensure all requirements are met by these deadlines. Please ensure you update your Staff and Training Worksheet based on revisions made today and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. EPR - The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. EMC - Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. Health Questionnaire & Emergency Information – This information must be completed and updated annually for each staff member. Staff Development/Staff Evaluation - Each employee's personnel file shall contain an annual staff evaluation and staff development plan. These are to be completed annually. Today we discussed creating a way to track these dates to ensure they are completed within the time frame. Ongoing Training – All staff must complete on-going training annually based on their education and experience. On-going training must be within the 9 topic areas listed in G.S. 110-91(11) and/or the health and safety training topic areas in rule .1102. Activity Plans: North Carolina General Stature 110-91(12) and North Carolian Child Care Rule 10A NCAC 09 . 0508(a) states: A current activity plan shall be posted for each group of children. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. Your activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance: Transportation: North Carolian Child Care Rule 10A NCAC 09 .1002 (a) states: Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The ceiling in one of the facility’s 15 passenger vans has torn upholstery in two places. Keep a close eye on these two areas to ensure children are not able to access them, and they do not deteriorate. Other Information: Health & Safety Training - All staff members must complete Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 within one year of being hired and every five years thereafter. New staff must complete the Recognizing and Responding to Suspicious of Child Maltreatment within 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Reminder: When completing line 17 of the staff and training worksheet, you will need to include the date that each staff member completed these required trainings. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. Certificates will need to be attached to the training record for verification purposes. Rated License Reassessment Information - Your facility’s three-year rated license reassessment was due to be completed in October 2022. There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Clean Classrooms for Kids Program – All child care programs must have their water tested for lead and your building tested for lead and asbestos hazards. May 1, 2024, was the initial deadline to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. Facilities that have not yet enrolled should complete the process by November 1, 2024. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years(centers) and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa The information above is from https://www.cleanwaterforuskids.org/en/carolina/, which is also where you enroll in the program. Remember, centers must have their water tested every three years. Family child care homes, as of now, are only required to do it once, and the water testing must be completed by January 1, 2025. DPI Pre-K programs do not need to enroll separately as public schools will be tested as a whole. Please refer to the website if you have specific questions! Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 6 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 7, 2024. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 3, 2024. Fire Inspection – 08/28/2024 – Pass Sanitation – 09/05/2024 – 0 Demerits – Superior Christina Simpson, Owner/Teacher, was present. Five spaces are approved for use. Spaces 1 and 3 were in use today. Seventeen children are enrolled; six children ages 0-4 years old were present today. In space 1 children were observed having snack. Snack consisted of goldfish crackers, graham crackers and milk. Staff reported a breakfast of oatmeal and blueberries was served as children arrived this morning. The posted menu reflected oatmeal and blueberries. After breakfast children completed personal care routines then went outside to the fenced in playground. Outside children were swinging, running, cooking, playing in the house and riding trikes. Staff moved about the space interacting with children and ensuring visual supervision. One infant was present in space 3 with one caregiver. The caregiver was talking to the infant as the infant cooed and smiled. Safe sleep documentation was current and appeared to be completed in real time. There were six violations observed today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required at all times. Most of the violations were related to paperwork for staff. During the visit, as I reviewed the staff records and asked Ms. Simpson for missing or inaccurate information provided on the staff and training worksheet she submitted to me on August 30, 2024, she assisted then as I continued to ask questions, she stated, “just write me up, I don’t care.” Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. GS 110-91(12); .0508(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. This plan was last reviewed with staff in September 2022 per the staff and training worksheet. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This information was not updated for staff members. .0701(a) 1054 Documentation of staff's on-going training was not on file. This information must be on file and available for review for each staff member. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. .0607(e) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance and updated staff and training worksheet must be received September 19, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violations cited: Staff Records – All employees must be included on the staff/training worksheet. Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for all staff members to ensure all requirements are met by these deadlines. Please ensure you update your Staff and Training Worksheet based on revisions made today and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. EPR - The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. EMC - Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. Health Questionnaire & Emergency Information – This information must be completed and updated annually for each staff member. Staff Development/Staff Evaluation - Each employee's personnel file shall contain an annual staff evaluation and staff development plan. These are to be completed annually. Today we discussed creating a way to track these dates to ensure they are completed within the time frame. Ongoing Training – All staff must complete on-going training annually based on their education and experience. On-going training must be within the 9 topic areas listed in G.S. 110-91(11) and/or the health and safety training topic areas in rule .1102. Activity Plans: North Carolina General Stature 110-91(12) and North Carolian Child Care Rule 10A NCAC 09 . 0508(a) states: A current activity plan shall be posted for each group of children. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. Your activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance: Transportation: North Carolian Child Care Rule 10A NCAC 09 .1002 (a) states: Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The ceiling in one of the facility’s 15 passenger vans has torn upholstery in two places. Keep a close eye on these two areas to ensure children are not able to access them, and they do not deteriorate. Other Information: Health & Safety Training - All staff members must complete Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 within one year of being hired and every five years thereafter. New staff must complete the Recognizing and Responding to Suspicious of Child Maltreatment within 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Reminder: When completing line 17 of the staff and training worksheet, you will need to include the date that each staff member completed these required trainings. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. Certificates will need to be attached to the training record for verification purposes. Rated License Reassessment Information - Your facility’s three-year rated license reassessment was due to be completed in October 2022. There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Clean Classrooms for Kids Program – All child care programs must have their water tested for lead and your building tested for lead and asbestos hazards. May 1, 2024, was the initial deadline to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. Facilities that have not yet enrolled should complete the process by November 1, 2024. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years(centers) and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa The information above is from https://www.cleanwaterforuskids.org/en/carolina/, which is also where you enroll in the program. Remember, centers must have their water tested every three years. Family child care homes, as of now, are only required to do it once, and the water testing must be completed by January 1, 2025. DPI Pre-K programs do not need to enroll separately as public schools will be tested as a whole. Please refer to the website if you have specific questions! Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1106 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 6 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 7, 2024. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 3, 2024. Fire Inspection – 08/28/2024 – Pass Sanitation – 09/05/2024 – 0 Demerits – Superior Christina Simpson, Owner/Teacher, was present. Five spaces are approved for use. Spaces 1 and 3 were in use today. Seventeen children are enrolled; six children ages 0-4 years old were present today. In space 1 children were observed having snack. Snack consisted of goldfish crackers, graham crackers and milk. Staff reported a breakfast of oatmeal and blueberries was served as children arrived this morning. The posted menu reflected oatmeal and blueberries. After breakfast children completed personal care routines then went outside to the fenced in playground. Outside children were swinging, running, cooking, playing in the house and riding trikes. Staff moved about the space interacting with children and ensuring visual supervision. One infant was present in space 3 with one caregiver. The caregiver was talking to the infant as the infant cooed and smiled. Safe sleep documentation was current and appeared to be completed in real time. There were six violations observed today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required at all times. Most of the violations were related to paperwork for staff. During the visit, as I reviewed the staff records and asked Ms. Simpson for missing or inaccurate information provided on the staff and training worksheet she submitted to me on August 30, 2024, she assisted then as I continued to ask questions, she stated, “just write me up, I don’t care.” Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. GS 110-91(12); .0508(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. This plan was last reviewed with staff in September 2022 per the staff and training worksheet. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This information was not updated for staff members. .0701(a) 1054 Documentation of staff's on-going training was not on file. This information must be on file and available for review for each staff member. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. .0607(e) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance and updated staff and training worksheet must be received September 19, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violations cited: Staff Records – All employees must be included on the staff/training worksheet. Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for all staff members to ensure all requirements are met by these deadlines. Please ensure you update your Staff and Training Worksheet based on revisions made today and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. EPR - The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. EMC - Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. Health Questionnaire & Emergency Information – This information must be completed and updated annually for each staff member. Staff Development/Staff Evaluation - Each employee's personnel file shall contain an annual staff evaluation and staff development plan. These are to be completed annually. Today we discussed creating a way to track these dates to ensure they are completed within the time frame. Ongoing Training – All staff must complete on-going training annually based on their education and experience. On-going training must be within the 9 topic areas listed in G.S. 110-91(11) and/or the health and safety training topic areas in rule .1102. Activity Plans: North Carolina General Stature 110-91(12) and North Carolian Child Care Rule 10A NCAC 09 . 0508(a) states: A current activity plan shall be posted for each group of children. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. Your activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance: Transportation: North Carolian Child Care Rule 10A NCAC 09 .1002 (a) states: Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The ceiling in one of the facility’s 15 passenger vans has torn upholstery in two places. Keep a close eye on these two areas to ensure children are not able to access them, and they do not deteriorate. Other Information: Health & Safety Training - All staff members must complete Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 within one year of being hired and every five years thereafter. New staff must complete the Recognizing and Responding to Suspicious of Child Maltreatment within 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Reminder: When completing line 17 of the staff and training worksheet, you will need to include the date that each staff member completed these required trainings. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. Certificates will need to be attached to the training record for verification purposes. Rated License Reassessment Information - Your facility’s three-year rated license reassessment was due to be completed in October 2022. There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Clean Classrooms for Kids Program – All child care programs must have their water tested for lead and your building tested for lead and asbestos hazards. May 1, 2024, was the initial deadline to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. Facilities that have not yet enrolled should complete the process by November 1, 2024. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years(centers) and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa The information above is from https://www.cleanwaterforuskids.org/en/carolina/, which is also where you enroll in the program. Remember, centers must have their water tested every three years. Family child care homes, as of now, are only required to do it once, and the water testing must be completed by January 1, 2025. DPI Pre-K programs do not need to enroll separately as public schools will be tested as a whole. Please refer to the website if you have specific questions! Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 6 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 7, 2024. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 3, 2024. Fire Inspection – 08/28/2024 – Pass Sanitation – 09/05/2024 – 0 Demerits – Superior Christina Simpson, Owner/Teacher, was present. Five spaces are approved for use. Spaces 1 and 3 were in use today. Seventeen children are enrolled; six children ages 0-4 years old were present today. In space 1 children were observed having snack. Snack consisted of goldfish crackers, graham crackers and milk. Staff reported a breakfast of oatmeal and blueberries was served as children arrived this morning. The posted menu reflected oatmeal and blueberries. After breakfast children completed personal care routines then went outside to the fenced in playground. Outside children were swinging, running, cooking, playing in the house and riding trikes. Staff moved about the space interacting with children and ensuring visual supervision. One infant was present in space 3 with one caregiver. The caregiver was talking to the infant as the infant cooed and smiled. Safe sleep documentation was current and appeared to be completed in real time. There were six violations observed today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required at all times. Most of the violations were related to paperwork for staff. During the visit, as I reviewed the staff records and asked Ms. Simpson for missing or inaccurate information provided on the staff and training worksheet she submitted to me on August 30, 2024, she assisted then as I continued to ask questions, she stated, “just write me up, I don’t care.” Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. GS 110-91(12); .0508(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. This plan was last reviewed with staff in September 2022 per the staff and training worksheet. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This information was not updated for staff members. .0701(a) 1054 Documentation of staff's on-going training was not on file. This information must be on file and available for review for each staff member. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. .0607(e) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance and updated staff and training worksheet must be received September 19, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violations cited: Staff Records – All employees must be included on the staff/training worksheet. Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for all staff members to ensure all requirements are met by these deadlines. Please ensure you update your Staff and Training Worksheet based on revisions made today and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. EPR - The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. EMC - Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. Health Questionnaire & Emergency Information – This information must be completed and updated annually for each staff member. Staff Development/Staff Evaluation - Each employee's personnel file shall contain an annual staff evaluation and staff development plan. These are to be completed annually. Today we discussed creating a way to track these dates to ensure they are completed within the time frame. Ongoing Training – All staff must complete on-going training annually based on their education and experience. On-going training must be within the 9 topic areas listed in G.S. 110-91(11) and/or the health and safety training topic areas in rule .1102. Activity Plans: North Carolina General Stature 110-91(12) and North Carolian Child Care Rule 10A NCAC 09 . 0508(a) states: A current activity plan shall be posted for each group of children. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. Your activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance: Transportation: North Carolian Child Care Rule 10A NCAC 09 .1002 (a) states: Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The ceiling in one of the facility’s 15 passenger vans has torn upholstery in two places. Keep a close eye on these two areas to ensure children are not able to access them, and they do not deteriorate. Other Information: Health & Safety Training - All staff members must complete Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 within one year of being hired and every five years thereafter. New staff must complete the Recognizing and Responding to Suspicious of Child Maltreatment within 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Reminder: When completing line 17 of the staff and training worksheet, you will need to include the date that each staff member completed these required trainings. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. Certificates will need to be attached to the training record for verification purposes. Rated License Reassessment Information - Your facility’s three-year rated license reassessment was due to be completed in October 2022. There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Clean Classrooms for Kids Program – All child care programs must have their water tested for lead and your building tested for lead and asbestos hazards. May 1, 2024, was the initial deadline to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. Facilities that have not yet enrolled should complete the process by November 1, 2024. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years(centers) and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa The information above is from https://www.cleanwaterforuskids.org/en/carolina/, which is also where you enroll in the program. Remember, centers must have their water tested every three years. Family child care homes, as of now, are only required to do it once, and the water testing must be completed by January 1, 2025. DPI Pre-K programs do not need to enroll separately as public schools will be tested as a whole. Please refer to the website if you have specific questions! Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 6 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 7, 2024. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 3, 2024. Fire Inspection – 08/28/2024 – Pass Sanitation – 09/05/2024 – 0 Demerits – Superior Christina Simpson, Owner/Teacher, was present. Five spaces are approved for use. Spaces 1 and 3 were in use today. Seventeen children are enrolled; six children ages 0-4 years old were present today. In space 1 children were observed having snack. Snack consisted of goldfish crackers, graham crackers and milk. Staff reported a breakfast of oatmeal and blueberries was served as children arrived this morning. The posted menu reflected oatmeal and blueberries. After breakfast children completed personal care routines then went outside to the fenced in playground. Outside children were swinging, running, cooking, playing in the house and riding trikes. Staff moved about the space interacting with children and ensuring visual supervision. One infant was present in space 3 with one caregiver. The caregiver was talking to the infant as the infant cooed and smiled. Safe sleep documentation was current and appeared to be completed in real time. There were six violations observed today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required at all times. Most of the violations were related to paperwork for staff. During the visit, as I reviewed the staff records and asked Ms. Simpson for missing or inaccurate information provided on the staff and training worksheet she submitted to me on August 30, 2024, she assisted then as I continued to ask questions, she stated, “just write me up, I don’t care.” Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. GS 110-91(12); .0508(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. This plan was last reviewed with staff in September 2022 per the staff and training worksheet. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This information was not updated for staff members. .0701(a) 1054 Documentation of staff's on-going training was not on file. This information must be on file and available for review for each staff member. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. .0607(e) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance and updated staff and training worksheet must be received September 19, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violations cited: Staff Records – All employees must be included on the staff/training worksheet. Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for all staff members to ensure all requirements are met by these deadlines. Please ensure you update your Staff and Training Worksheet based on revisions made today and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. EPR - The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. EMC - Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. Health Questionnaire & Emergency Information – This information must be completed and updated annually for each staff member. Staff Development/Staff Evaluation - Each employee's personnel file shall contain an annual staff evaluation and staff development plan. These are to be completed annually. Today we discussed creating a way to track these dates to ensure they are completed within the time frame. Ongoing Training – All staff must complete on-going training annually based on their education and experience. On-going training must be within the 9 topic areas listed in G.S. 110-91(11) and/or the health and safety training topic areas in rule .1102. Activity Plans: North Carolina General Stature 110-91(12) and North Carolian Child Care Rule 10A NCAC 09 . 0508(a) states: A current activity plan shall be posted for each group of children. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. Your activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance: Transportation: North Carolian Child Care Rule 10A NCAC 09 .1002 (a) states: Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The ceiling in one of the facility’s 15 passenger vans has torn upholstery in two places. Keep a close eye on these two areas to ensure children are not able to access them, and they do not deteriorate. Other Information: Health & Safety Training - All staff members must complete Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 within one year of being hired and every five years thereafter. New staff must complete the Recognizing and Responding to Suspicious of Child Maltreatment within 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Reminder: When completing line 17 of the staff and training worksheet, you will need to include the date that each staff member completed these required trainings. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. Certificates will need to be attached to the training record for verification purposes. Rated License Reassessment Information - Your facility’s three-year rated license reassessment was due to be completed in October 2022. There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Clean Classrooms for Kids Program – All child care programs must have their water tested for lead and your building tested for lead and asbestos hazards. May 1, 2024, was the initial deadline to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. Facilities that have not yet enrolled should complete the process by November 1, 2024. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years(centers) and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa The information above is from https://www.cleanwaterforuskids.org/en/carolina/, which is also where you enroll in the program. Remember, centers must have their water tested every three years. Family child care homes, as of now, are only required to do it once, and the water testing must be completed by January 1, 2025. DPI Pre-K programs do not need to enroll separately as public schools will be tested as a whole. Please refer to the website if you have specific questions! Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 6 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 7, 2024. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 3, 2024. Fire Inspection – 08/28/2024 – Pass Sanitation – 09/05/2024 – 0 Demerits – Superior Christina Simpson, Owner/Teacher, was present. Five spaces are approved for use. Spaces 1 and 3 were in use today. Seventeen children are enrolled; six children ages 0-4 years old were present today. In space 1 children were observed having snack. Snack consisted of goldfish crackers, graham crackers and milk. Staff reported a breakfast of oatmeal and blueberries was served as children arrived this morning. The posted menu reflected oatmeal and blueberries. After breakfast children completed personal care routines then went outside to the fenced in playground. Outside children were swinging, running, cooking, playing in the house and riding trikes. Staff moved about the space interacting with children and ensuring visual supervision. One infant was present in space 3 with one caregiver. The caregiver was talking to the infant as the infant cooed and smiled. Safe sleep documentation was current and appeared to be completed in real time. There were six violations observed today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required at all times. Most of the violations were related to paperwork for staff. During the visit, as I reviewed the staff records and asked Ms. Simpson for missing or inaccurate information provided on the staff and training worksheet she submitted to me on August 30, 2024, she assisted then as I continued to ask questions, she stated, “just write me up, I don’t care.” Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. GS 110-91(12); .0508(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. This plan was last reviewed with staff in September 2022 per the staff and training worksheet. 10A NCAC 09 .0802(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This information was not updated for staff members. .0701(a) 1054 Documentation of staff's on-going training was not on file. This information must be on file and available for review for each staff member. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. .0607(e) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance and updated staff and training worksheet must be received September 19, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violations cited: Staff Records – All employees must be included on the staff/training worksheet. Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for all staff members to ensure all requirements are met by these deadlines. Please ensure you update your Staff and Training Worksheet based on revisions made today and ensure you keep it updated as needed. This document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. EPR - The trained staff shall review the Emergency Preparedness and Response Plan (EPR) annually, or when information in the plan changes, to ensure all information is current. All staff shall review the center's EPR Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for EPR documents. The date of review should be noted on the Staff and Training Worksheet. Today I suggested you plan to conduct the review at a staff meeting held at the same time every year to help you remember. EMC - Each child care center shall have a written plan that sets forth the steps to follow in the event of a child medical emergency. The plan shall be reviewed with all staff annually and whenever the plan is revised. This plan shall give the procedures to be followed to ensure that any child who becomes ill or is injured and requires medical attention while in care at the center receives appropriate medical attention. Health Questionnaire & Emergency Information – This information must be completed and updated annually for each staff member. Staff Development/Staff Evaluation - Each employee's personnel file shall contain an annual staff evaluation and staff development plan. These are to be completed annually. Today we discussed creating a way to track these dates to ensure they are completed within the time frame. Ongoing Training – All staff must complete on-going training annually based on their education and experience. On-going training must be within the 9 topic areas listed in G.S. 110-91(11) and/or the health and safety training topic areas in rule .1102. Activity Plans: North Carolina General Stature 110-91(12) and North Carolian Child Care Rule 10A NCAC 09 . 0508(a) states: A current activity plan shall be posted for each group of children. The activity plan in space I was not dated. The activity plan in space 3 was dated April week 3 There was no posted activity plan in space 4. Your activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance: Transportation: North Carolian Child Care Rule 10A NCAC 09 .1002 (a) states: Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The ceiling in one of the facility’s 15 passenger vans has torn upholstery in two places. Keep a close eye on these two areas to ensure children are not able to access them, and they do not deteriorate. Other Information: Health & Safety Training - All staff members must complete Health and Safety trainings as outlined in Child Care Rule 10A NCAC 09 .1102 within one year of being hired and every five years thereafter. New staff must complete the Recognizing and Responding to Suspicious of Child Maltreatment within 90 days of employment. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Reminder: When completing line 17 of the staff and training worksheet, you will need to include the date that each staff member completed these required trainings. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. Certificates will need to be attached to the training record for verification purposes. Rated License Reassessment Information - Your facility’s three-year rated license reassessment was due to be completed in October 2022. There are no longer any cohorts. The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you may not be required to have a reassessment according to timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your additional caregivers on new assessment tools if you are still interested in Environment Rating Scales assessments. The new tools are the “3” versions, and I will share more information about training opportunities as they become available. Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Clean Classrooms for Kids Program – All child care programs must have their water tested for lead and your building tested for lead and asbestos hazards. May 1, 2024, was the initial deadline to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. Facilities that have not yet enrolled should complete the process by November 1, 2024. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years(centers) and to have inspections for lead paint and asbestos if applicable. Please see steps below: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa The information above is from https://www.cleanwaterforuskids.org/en/carolina/, which is also where you enroll in the program. Remember, centers must have their water tested every three years. Family child care homes, as of now, are only required to do it once, and the water testing must be completed by January 1, 2025. DPI Pre-K programs do not need to enroll separately as public schools will be tested as a whole. Please refer to the website if you have specific questions! Criminal Background Check Information - DCDEE launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff/household members, and run a printable report of the staff roster to assist with compliance visits. To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position, and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. Access will then be granted within 2 business days. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. Documentation was completed and reviewed on site, printed and signed. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 3/14/2024 Number Present: 7 Completed Date: 3/14/2024 Age: From 1 To 4 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The last annual compliance visit was conducted at this facility on September 7, 2023. As of March 13, 2024, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on March 13, 2024. Fire Inspection – 09/05/2023 – Pass Sanitation – 11/07/2023 – 10 Demerits – Superior Christina Simpson, Owner/Teacher, was not present; she had gone to the doctor. Her uncle, Ivy Simpson, was present and available for consultation. Mr. Simpson accompanied Ms. Garner as she completed observation of all areas used by the children, indoors and outdoors. There were thirty-nine children enrolled and seven children, age 1-4, present today. Five classrooms are approved for use. Children were present in spaces 1 and 3 today. Upon arrival children in space #1 were doing a group activity at the table. The then competed personal care routine then had snack. Morning snack today consisted of blueberry muffins, applesauce, and milk. After snack children engaged in free play prior to going outside. One toddler was present in space #3. He was engaged in free play with his caregiver. All children were appropriately supervised. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for each group of children. Staff in all classrooms were observed interacting with children in a positive and nurturing manner. Lunch planned for today consists of hot dogs, baked beans, mixed fruit and milk. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There have been three new staff members hired since the last annual compliance visit was conducted. Files for Anita Chavez-Reyes, Regina C. Canady, and Ivy “Isaac” Simpson were monitored today. There were two violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not recorded for December 2023, January 2024, and February 2024. .0604(t); .0302(d)(5) 1301 Center did not maintain a record of daily attendance. Enrollment posted did not match sign in sheets as four children were present who were not listed on the enrollment sheet. GS 110-91(9) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received March 28, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violation cited: As we discussed September 7, 2023 and today, North Carolina Child Care Rule 10 A NCAC .0302(d)(3) requires that you maintain an accurate record of enrollment and attendance. Four children present today, were signed in but not on the classroom roster. Staff stated all of the four children had been enrolled prior to this week. Update your classroom roster as children are enrolled. Ensure all children who attend are listed on your classroom roster. There were no fire drills recorded for the months of December 2023, January 2024, and February 2024. Fire drills shall be practiced monthly, and records shall be maintained as required. Records of monthly fire drills documenting the date and time of each drill, the length of time taken to evacuate the building, and the signature of the person who conducted the drill shall be available for review. Today I suggested marking a date on your calendar so that you can ensure that a fire drill is performed monthly. It may also help to plan these drills for different times of the day so children and staff can be prepared to evacuate no matter what activity or routine is taking place. Consultation Staff Records – Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for new staff member T. Murphy and any new employees who are hired to ensure all requirements are met by these deadlines. Ensure you keep your Staff and Training worksheet updated as needed. his document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. Reminder - Staff Medical File - Child Care Rule 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS states that (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Today technical assistance was given in regards separating out the above information from all staff files and ensuring each staff member has a separate medical file. Nutrition - Today we discussed how to denote substitutions on your menu. Once you realize you need to substitute an item, you will need to make the change on each menu posted. The item substituted should be of comparable nutritional value. Child Care Rule 10A NCAC 09.0901 requires meals and snacks served to children in a child care center to comply with the meal patterns for children in child care. The USDA approved new CACFP meal patterns effective October 1, 2017. For information about the new meal patterns, including very helpful menu checklists and soon to be posted technical assistance webinars, go to the Nutritionnc.com/snp/meal-patterns.htm page of the Division of Public Health. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Other Information: Rated License Information - Your facility’s three-year rated license reassessment was due to be completed in March 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in Cohort 3. We will be working together through this process, and I will provide guidance along the way. Reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025, to June 30, 2026, to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026, and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact Smart Start of Pender County and Region 4 CCR & R for assistance with completion of the self-study component of the environment rating scales. Your planning year is an opportunity for you to focus on the quality of your program as well as consider strategies to help maintain or increase your star rating. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Health & Safety Training - Staff members, who have been employed for at least one year, have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. Ensure this information is maintained on file. New staff are in the process of completing these training courses. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Rules - Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. Important Information - It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Steps: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa. Refer to email sent to you on March 4, 2024 which has deadline information as well as the website link for “clean water for US kids.” Documentation was completed and reviewed on site, printed, and signed copy left with you. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 3/14/2024 Number Present: 7 Completed Date: 3/14/2024 Age: From 1 To 4 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The last annual compliance visit was conducted at this facility on September 7, 2023. As of March 13, 2024, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on March 13, 2024. Fire Inspection – 09/05/2023 – Pass Sanitation – 11/07/2023 – 10 Demerits – Superior Christina Simpson, Owner/Teacher, was not present; she had gone to the doctor. Her uncle, Ivy Simpson, was present and available for consultation. Mr. Simpson accompanied Ms. Garner as she completed observation of all areas used by the children, indoors and outdoors. There were thirty-nine children enrolled and seven children, age 1-4, present today. Five classrooms are approved for use. Children were present in spaces 1 and 3 today. Upon arrival children in space #1 were doing a group activity at the table. The then competed personal care routine then had snack. Morning snack today consisted of blueberry muffins, applesauce, and milk. After snack children engaged in free play prior to going outside. One toddler was present in space #3. He was engaged in free play with his caregiver. All children were appropriately supervised. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for each group of children. Staff in all classrooms were observed interacting with children in a positive and nurturing manner. Lunch planned for today consists of hot dogs, baked beans, mixed fruit and milk. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There have been three new staff members hired since the last annual compliance visit was conducted. Files for Anita Chavez-Reyes, Regina C. Canady, and Ivy “Isaac” Simpson were monitored today. There were two violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not recorded for December 2023, January 2024, and February 2024. .0604(t); .0302(d)(5) 1301 Center did not maintain a record of daily attendance. Enrollment posted did not match sign in sheets as four children were present who were not listed on the enrollment sheet. GS 110-91(9) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received March 28, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violation cited: As we discussed September 7, 2023 and today, North Carolina Child Care Rule 10 A NCAC .0302(d)(3) requires that you maintain an accurate record of enrollment and attendance. Four children present today, were signed in but not on the classroom roster. Staff stated all of the four children had been enrolled prior to this week. Update your classroom roster as children are enrolled. Ensure all children who attend are listed on your classroom roster. There were no fire drills recorded for the months of December 2023, January 2024, and February 2024. Fire drills shall be practiced monthly, and records shall be maintained as required. Records of monthly fire drills documenting the date and time of each drill, the length of time taken to evacuate the building, and the signature of the person who conducted the drill shall be available for review. Today I suggested marking a date on your calendar so that you can ensure that a fire drill is performed monthly. It may also help to plan these drills for different times of the day so children and staff can be prepared to evacuate no matter what activity or routine is taking place. Consultation Staff Records – Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for new staff member T. Murphy and any new employees who are hired to ensure all requirements are met by these deadlines. Ensure you keep your Staff and Training worksheet updated as needed. his document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. Reminder - Staff Medical File - Child Care Rule 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS states that (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Today technical assistance was given in regards separating out the above information from all staff files and ensuring each staff member has a separate medical file. Nutrition - Today we discussed how to denote substitutions on your menu. Once you realize you need to substitute an item, you will need to make the change on each menu posted. The item substituted should be of comparable nutritional value. Child Care Rule 10A NCAC 09.0901 requires meals and snacks served to children in a child care center to comply with the meal patterns for children in child care. The USDA approved new CACFP meal patterns effective October 1, 2017. For information about the new meal patterns, including very helpful menu checklists and soon to be posted technical assistance webinars, go to the Nutritionnc.com/snp/meal-patterns.htm page of the Division of Public Health. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Other Information: Rated License Information - Your facility’s three-year rated license reassessment was due to be completed in March 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in Cohort 3. We will be working together through this process, and I will provide guidance along the way. Reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025, to June 30, 2026, to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026, and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact Smart Start of Pender County and Region 4 CCR & R for assistance with completion of the self-study component of the environment rating scales. Your planning year is an opportunity for you to focus on the quality of your program as well as consider strategies to help maintain or increase your star rating. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Health & Safety Training - Staff members, who have been employed for at least one year, have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. Ensure this information is maintained on file. New staff are in the process of completing these training courses. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Rules - Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. Important Information - It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Steps: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa. Refer to email sent to you on March 4, 2024 which has deadline information as well as the website link for “clean water for US kids.” Documentation was completed and reviewed on site, printed, and signed copy left with you. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0901 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 3/14/2024 Number Present: 7 Completed Date: 3/14/2024 Age: From 1 To 4 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The last annual compliance visit was conducted at this facility on September 7, 2023. As of March 13, 2024, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on March 13, 2024. Fire Inspection – 09/05/2023 – Pass Sanitation – 11/07/2023 – 10 Demerits – Superior Christina Simpson, Owner/Teacher, was not present; she had gone to the doctor. Her uncle, Ivy Simpson, was present and available for consultation. Mr. Simpson accompanied Ms. Garner as she completed observation of all areas used by the children, indoors and outdoors. There were thirty-nine children enrolled and seven children, age 1-4, present today. Five classrooms are approved for use. Children were present in spaces 1 and 3 today. Upon arrival children in space #1 were doing a group activity at the table. The then competed personal care routine then had snack. Morning snack today consisted of blueberry muffins, applesauce, and milk. After snack children engaged in free play prior to going outside. One toddler was present in space #3. He was engaged in free play with his caregiver. All children were appropriately supervised. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for each group of children. Staff in all classrooms were observed interacting with children in a positive and nurturing manner. Lunch planned for today consists of hot dogs, baked beans, mixed fruit and milk. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There have been three new staff members hired since the last annual compliance visit was conducted. Files for Anita Chavez-Reyes, Regina C. Canady, and Ivy “Isaac” Simpson were monitored today. There were two violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not recorded for December 2023, January 2024, and February 2024. .0604(t); .0302(d)(5) 1301 Center did not maintain a record of daily attendance. Enrollment posted did not match sign in sheets as four children were present who were not listed on the enrollment sheet. GS 110-91(9) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received March 28, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violation cited: As we discussed September 7, 2023 and today, North Carolina Child Care Rule 10 A NCAC .0302(d)(3) requires that you maintain an accurate record of enrollment and attendance. Four children present today, were signed in but not on the classroom roster. Staff stated all of the four children had been enrolled prior to this week. Update your classroom roster as children are enrolled. Ensure all children who attend are listed on your classroom roster. There were no fire drills recorded for the months of December 2023, January 2024, and February 2024. Fire drills shall be practiced monthly, and records shall be maintained as required. Records of monthly fire drills documenting the date and time of each drill, the length of time taken to evacuate the building, and the signature of the person who conducted the drill shall be available for review. Today I suggested marking a date on your calendar so that you can ensure that a fire drill is performed monthly. It may also help to plan these drills for different times of the day so children and staff can be prepared to evacuate no matter what activity or routine is taking place. Consultation Staff Records – Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for new staff member T. Murphy and any new employees who are hired to ensure all requirements are met by these deadlines. Ensure you keep your Staff and Training worksheet updated as needed. his document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. Reminder - Staff Medical File - Child Care Rule 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS states that (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Today technical assistance was given in regards separating out the above information from all staff files and ensuring each staff member has a separate medical file. Nutrition - Today we discussed how to denote substitutions on your menu. Once you realize you need to substitute an item, you will need to make the change on each menu posted. The item substituted should be of comparable nutritional value. Child Care Rule 10A NCAC 09.0901 requires meals and snacks served to children in a child care center to comply with the meal patterns for children in child care. The USDA approved new CACFP meal patterns effective October 1, 2017. For information about the new meal patterns, including very helpful menu checklists and soon to be posted technical assistance webinars, go to the Nutritionnc.com/snp/meal-patterns.htm page of the Division of Public Health. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Other Information: Rated License Information - Your facility’s three-year rated license reassessment was due to be completed in March 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in Cohort 3. We will be working together through this process, and I will provide guidance along the way. Reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025, to June 30, 2026, to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026, and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact Smart Start of Pender County and Region 4 CCR & R for assistance with completion of the self-study component of the environment rating scales. Your planning year is an opportunity for you to focus on the quality of your program as well as consider strategies to help maintain or increase your star rating. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Health & Safety Training - Staff members, who have been employed for at least one year, have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. Ensure this information is maintained on file. New staff are in the process of completing these training courses. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Rules - Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. Important Information - It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Steps: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa. Refer to email sent to you on March 4, 2024 which has deadline information as well as the website link for “clean water for US kids.” Documentation was completed and reviewed on site, printed, and signed copy left with you. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 3/14/2024 Number Present: 7 Completed Date: 3/14/2024 Age: From 1 To 4 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The last annual compliance visit was conducted at this facility on September 7, 2023. As of March 13, 2024, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on March 13, 2024. Fire Inspection – 09/05/2023 – Pass Sanitation – 11/07/2023 – 10 Demerits – Superior Christina Simpson, Owner/Teacher, was not present; she had gone to the doctor. Her uncle, Ivy Simpson, was present and available for consultation. Mr. Simpson accompanied Ms. Garner as she completed observation of all areas used by the children, indoors and outdoors. There were thirty-nine children enrolled and seven children, age 1-4, present today. Five classrooms are approved for use. Children were present in spaces 1 and 3 today. Upon arrival children in space #1 were doing a group activity at the table. The then competed personal care routine then had snack. Morning snack today consisted of blueberry muffins, applesauce, and milk. After snack children engaged in free play prior to going outside. One toddler was present in space #3. He was engaged in free play with his caregiver. All children were appropriately supervised. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for each group of children. Staff in all classrooms were observed interacting with children in a positive and nurturing manner. Lunch planned for today consists of hot dogs, baked beans, mixed fruit and milk. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There have been three new staff members hired since the last annual compliance visit was conducted. Files for Anita Chavez-Reyes, Regina C. Canady, and Ivy “Isaac” Simpson were monitored today. There were two violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not recorded for December 2023, January 2024, and February 2024. .0604(t); .0302(d)(5) 1301 Center did not maintain a record of daily attendance. Enrollment posted did not match sign in sheets as four children were present who were not listed on the enrollment sheet. GS 110-91(9) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received March 28, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violation cited: As we discussed September 7, 2023 and today, North Carolina Child Care Rule 10 A NCAC .0302(d)(3) requires that you maintain an accurate record of enrollment and attendance. Four children present today, were signed in but not on the classroom roster. Staff stated all of the four children had been enrolled prior to this week. Update your classroom roster as children are enrolled. Ensure all children who attend are listed on your classroom roster. There were no fire drills recorded for the months of December 2023, January 2024, and February 2024. Fire drills shall be practiced monthly, and records shall be maintained as required. Records of monthly fire drills documenting the date and time of each drill, the length of time taken to evacuate the building, and the signature of the person who conducted the drill shall be available for review. Today I suggested marking a date on your calendar so that you can ensure that a fire drill is performed monthly. It may also help to plan these drills for different times of the day so children and staff can be prepared to evacuate no matter what activity or routine is taking place. Consultation Staff Records – Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for new staff member T. Murphy and any new employees who are hired to ensure all requirements are met by these deadlines. Ensure you keep your Staff and Training worksheet updated as needed. his document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. Reminder - Staff Medical File - Child Care Rule 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS states that (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Today technical assistance was given in regards separating out the above information from all staff files and ensuring each staff member has a separate medical file. Nutrition - Today we discussed how to denote substitutions on your menu. Once you realize you need to substitute an item, you will need to make the change on each menu posted. The item substituted should be of comparable nutritional value. Child Care Rule 10A NCAC 09.0901 requires meals and snacks served to children in a child care center to comply with the meal patterns for children in child care. The USDA approved new CACFP meal patterns effective October 1, 2017. For information about the new meal patterns, including very helpful menu checklists and soon to be posted technical assistance webinars, go to the Nutritionnc.com/snp/meal-patterns.htm page of the Division of Public Health. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Other Information: Rated License Information - Your facility’s three-year rated license reassessment was due to be completed in March 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in Cohort 3. We will be working together through this process, and I will provide guidance along the way. Reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025, to June 30, 2026, to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026, and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact Smart Start of Pender County and Region 4 CCR & R for assistance with completion of the self-study component of the environment rating scales. Your planning year is an opportunity for you to focus on the quality of your program as well as consider strategies to help maintain or increase your star rating. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Health & Safety Training - Staff members, who have been employed for at least one year, have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. Ensure this information is maintained on file. New staff are in the process of completing these training courses. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Rules - Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. Important Information - It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Steps: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa. Refer to email sent to you on March 4, 2024 which has deadline information as well as the website link for “clean water for US kids.” Documentation was completed and reviewed on site, printed, and signed copy left with you. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 3/14/2024 Number Present: 7 Completed Date: 3/14/2024 Age: From 1 To 4 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor compliance with applicable child care requirements. Limited child care requirements pertinent to this visit type were monitored. Child Care Lead Consultant, Jennifer Garner, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 65,and meets enhanced space. The last annual compliance visit was conducted at this facility on September 7, 2023. As of March 13, 2024, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on March 13, 2024. Fire Inspection – 09/05/2023 – Pass Sanitation – 11/07/2023 – 10 Demerits – Superior Christina Simpson, Owner/Teacher, was not present; she had gone to the doctor. Her uncle, Ivy Simpson, was present and available for consultation. Mr. Simpson accompanied Ms. Garner as she completed observation of all areas used by the children, indoors and outdoors. There were thirty-nine children enrolled and seven children, age 1-4, present today. Five classrooms are approved for use. Children were present in spaces 1 and 3 today. Upon arrival children in space #1 were doing a group activity at the table. The then competed personal care routine then had snack. Morning snack today consisted of blueberry muffins, applesauce, and milk. After snack children engaged in free play prior to going outside. One toddler was present in space #3. He was engaged in free play with his caregiver. All children were appropriately supervised. All approved indoor and outdoor spaces were monitored today. Daily schedules were available for each group of children. Staff in all classrooms were observed interacting with children in a positive and nurturing manner. Lunch planned for today consists of hot dogs, baked beans, mixed fruit and milk. During today's visit child care requirements monitored for compliance included supervision, staff/child ratio, CPR and First Aid, Criminal Record Checks, storage of hazardous substances and medications, approved space, posting of the license, and other applicable requirements. There have been three new staff members hired since the last annual compliance visit was conducted. Files for Anita Chavez-Reyes, Regina C. Canady, and Ivy “Isaac” Simpson were monitored today. There were two violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not recorded for December 2023, January 2024, and February 2024. .0604(t); .0302(d)(5) 1301 Center did not maintain a record of daily attendance. Enrollment posted did not match sign in sheets as four children were present who were not listed on the enrollment sheet. GS 110-91(9) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received March 28, 2024, describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Technical assistance regarding violation cited: As we discussed September 7, 2023 and today, North Carolina Child Care Rule 10 A NCAC .0302(d)(3) requires that you maintain an accurate record of enrollment and attendance. Four children present today, were signed in but not on the classroom roster. Staff stated all of the four children had been enrolled prior to this week. Update your classroom roster as children are enrolled. Ensure all children who attend are listed on your classroom roster. There were no fire drills recorded for the months of December 2023, January 2024, and February 2024. Fire drills shall be practiced monthly, and records shall be maintained as required. Records of monthly fire drills documenting the date and time of each drill, the length of time taken to evacuate the building, and the signature of the person who conducted the drill shall be available for review. Today I suggested marking a date on your calendar so that you can ensure that a fire drill is performed monthly. It may also help to plan these drills for different times of the day so children and staff can be prepared to evacuate no matter what activity or routine is taking place. Consultation Staff Records – Please ensure staff files are organized according to the file checklist found on the DCDEE website. This updated checklist reflects revised child care rules and lists deadlines for completion of certain documents. I suggest you use this checklist to review the file for new staff member T. Murphy and any new employees who are hired to ensure all requirements are met by these deadlines. Ensure you keep your Staff and Training worksheet updated as needed. his document should serve as a tracking tool for required paperwork and deadlines. Ensure that dates of review of the Emergency Medical Care Plan and Emergency Preparedness and Response Plan are documented at least annually. You may wish to delegate some recordkeeping responsibilities to another staff member who has good organizational skills and is able to assist. This will allow you to trust that accurate records are being kept while you focus on other aspects of managing your facility. Reminder - Staff Medical File - Child Care Rule 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS states that (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Today technical assistance was given in regards separating out the above information from all staff files and ensuring each staff member has a separate medical file. Nutrition - Today we discussed how to denote substitutions on your menu. Once you realize you need to substitute an item, you will need to make the change on each menu posted. The item substituted should be of comparable nutritional value. Child Care Rule 10A NCAC 09.0901 requires meals and snacks served to children in a child care center to comply with the meal patterns for children in child care. The USDA approved new CACFP meal patterns effective October 1, 2017. For information about the new meal patterns, including very helpful menu checklists and soon to be posted technical assistance webinars, go to the Nutritionnc.com/snp/meal-patterns.htm page of the Division of Public Health. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Other Information: Rated License Information - Your facility’s three-year rated license reassessment was due to be completed in March 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in Cohort 3. We will be working together through this process, and I will provide guidance along the way. Reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025, to June 30, 2026, to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026, and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact Smart Start of Pender County and Region 4 CCR & R for assistance with completion of the self-study component of the environment rating scales. Your planning year is an opportunity for you to focus on the quality of your program as well as consider strategies to help maintain or increase your star rating. Ensure all information and education has been submitted to DCDEE WORKS as you hire new staff or as staff complete additional coursework. Keep in mind, it is expected that compliance with Education standards is maintained at all times, so you must ensure you monitor staff qualifications and percentages in advance of your upcoming reassessment. Health & Safety Training - Staff members, who have been employed for at least one year, have completed Health and Safety training as outlined in Child Care Rule 10A NCAC 09 .1102. Ensure this information is maintained on file. New staff are in the process of completing these training courses. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Rules - Child Care Rules were revised July 1, 2023, and a new rule book was posted to the DCDEE website. As discussed, you should discard any old versions of the rules and ensure you are referring to the most current rule book when reviewing or researching requirements. Sanitation rules were also readopted July 1, 2023. I strongly urge you to review the training information at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/op-training.htm, and contact Children’s Environmental Health Services with any questions. Important Information - It’s time to enroll your facility in the Clean Classrooms for Carolina Kids program to identify and eliminate exposure to lead and asbestos hazards in building infrastructure. This program is an expansion of Clean Water for Carolina Kids, which previously tested all child care centers in the state for lead in water at drinking and food preparation taps. As this is a legislatively mandated effort, facilities are required to meet rule requirements to have tap water tested every three years and to have inspections for lead paint and asbestos if applicable. Steps: 1. Sign Up – Pre-enrollment webinars are available at cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar into your web browser to see available dates and times for the next month. 2. Enroll – At www.cleanwaterforUSkids.org/carolina using the PIN and complete the enrollment surveys for three program sections: 1) lead in water, 2) lead-based paint, and 3) asbestos. 3. Evaluate Hazards - The program will ship your facility a water sample kit and may coordinate an on-site visit by a professional to assess for lead-based paint and asbestos hazards, if needed. 4. Receive Results – Receive your results, recommendations, and water mitigation support, if needed. 5. Request Reimbursement - If you choose to conduct lead-based paint or asbestos mitigation, you can request reimbursement from NC DHHS. Visit the web site at: https://www.ncdhhs.gov/divisions/public-health/asbestos-and-leadbased-paint-reimbursement-program-arpa. Refer to email sent to you on March 4, 2024 which has deadline information as well as the website link for “clean water for US kids.” Documentation was completed and reviewed on site, printed, and signed copy left with you. Remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 6 Completed Date: 9/7/2023 Age: From 2 To 3 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Dempsey, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 45,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 16, 2022. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 6, 2023. Fire Inspection – 09/05/2023 – Pass The fire inspection has been completed;however, documentation is not available. Pender County Fire Services were having IT difficulties and was unable to email the document to Ms. Simpson. Ms. Simpson was able to contact Amy Burton, Fire Marshall, who confirmed that she completed the inspection on 09/05/023 and passed with no deficiencies. Reminder- Fire inspection must be completed on or before the date it was completed the prior year. You can request a fire inspection at any time to ensure it is not delinquent and cited as a violation. Sanitation – 06/28/2023 – 8 Demerits – Superior Christina Simpson, Owner/Teacher, was present and available for consultation. Ms. Simpson accompanied Ms. Dempsey as she completed observation of all areas used by the children, indoors and outdoors. There were twenty eight children enrolled and six children, age 2-3, present today. Upon arrival all children exited the front door to go to the playground. Staff interacted with children in a positive and nurturing manner as they transitioned from inside to the playground. Outside children were swinging, sliding, riding trikes and playing with various materials. Staff moved about the space interacting with children and ensuring visual supervision of all children. You have erected a large wooden shade structure on playground #1. You have added two wooden sea-saws to playground #2. Today the sea-saws were not used as they had been removed from the surfacing area. They had been removed due to the resent storm and have not yet been put back in place over resilient surfacing. They will not be used by children until they have been relocated. Upon returning inside all children were in space #1; they washed their hands and completed personal care routines. Children sang and danced in group time then transitioned to free play. Children moved freely from one activity area to another. Children were playing with bristle blocks, dolls and playhouses. Children enthusiastically sang along with the music playing in the background as they enjoyed their free play. Spaces #2 and #3 were not in use during today’s visit. There were four violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Your last fire inspection was completed on 08/29/2022. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. One new employee was on the premises without a qualifying letter. Employee was sent home until criminal background check process is complete and qualifying letter has been received. G.S. 110-90.2(b) 1898 Staff did not complete the health and safety training within one year of employment. This information was unable to be verified for one staff member who was employed since August 2022. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. This information was incomplete for one employee who last completed the health and safety trainings in 2017. .1103(b) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received September 14, 2023 describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance A qualifying letter must be on file for all staff prior to employment. North Carolina Child Care Rue 10A NCAC 09 .2703 (a), (e) and (f) regarding criminal history record check requirements for child care providers states: (a) a child care provider shall submit the following to the Division prior to the issuance of a license or prior to beginning employment: (1) a signed and completed Authority for Release of Information form; and (2) fingerprint impressions submitted on the forms required by the Division and State Bureau of Investigation; (3) if a child care provider is an out-of-state resident, he or she shall also submit a certified local history from the Clerk of Superior Court in his or her county of residence. All required forms can be found on the Division's website at http://ncchildcare.dhhs.state.nc.us/general/dhhscrc_childcare.asp. (e) Child care providers shall have a valid qualification letter prior to employment and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (f) Provisional child care providers may be employed at a child care facility shall be counted in staff/child ratio. Provisional child care providers shall be supervised at all times by an individual who received a qualifying result on a criminal background check within the past three years and may not be left alone with children. Owners found to be in violation of this Paragraph may be issued an administrative action up to and including revocation of their child care license or notice of compliance in accordance with Section .2200 of this Chapter. Materials: Today we discussed the materials in Space 1. Minimum materials should be maintained in each activity area that you have available. Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510 and when preschool children three years old and older are in care, the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Today we discussed reorganizing materials to ensure they are housed in the most appropriate activity area and that all activity areas contain all the required materials. Medical information – All medical information for staff such as health assessments, TB skin test, and health questionnaires should be kept in a separate binder. This is confidential information and should be treated as such. Health and Safety Training- These training topics outlined in Child Care Rule 10A NCAC 09 .1102 must be completed within the first year of employment for new staff, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment – it must be completed within 90 days of hire. After initial completion of Health and Safety Trainings, they must be completed every five years. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. During today visit, some staff completed this training; trainings are incomplete for two staff members. One staff member was employed in February 2022 and the other staff member was employed in August 2022. Ensure health and safety trainings are documented on the required form. New staff should be in the process of completing these trainings within the required timeframe. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Other Information: As we discussed today, children who are able to walk should not be placed in highchairs. Children should be able to sit on their own and be able to leave the table when they are ready. Ensure your environment encourages self-help skills and self-sufficiency as appropriate. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit https://www.childcareaware.org/fee-assistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Rated License Reassessment Information Your facility’s three-year rated license reassessment is due to be completed in February 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in the 3rd Cohort system. We will be working together through this process, and I will provide guidance along the way. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. As discussed today, reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025 to June 30, 2026 to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026 and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact One Place of Onslow County for assistance with completion of the self-study component. Documentation was completed electronically, signed, and emailed to you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0509 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 6 Completed Date: 9/7/2023 Age: From 2 To 3 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Dempsey, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 45,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 16, 2022. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 6, 2023. Fire Inspection – 09/05/2023 – Pass The fire inspection has been completed;however, documentation is not available. Pender County Fire Services were having IT difficulties and was unable to email the document to Ms. Simpson. Ms. Simpson was able to contact Amy Burton, Fire Marshall, who confirmed that she completed the inspection on 09/05/023 and passed with no deficiencies. Reminder- Fire inspection must be completed on or before the date it was completed the prior year. You can request a fire inspection at any time to ensure it is not delinquent and cited as a violation. Sanitation – 06/28/2023 – 8 Demerits – Superior Christina Simpson, Owner/Teacher, was present and available for consultation. Ms. Simpson accompanied Ms. Dempsey as she completed observation of all areas used by the children, indoors and outdoors. There were twenty eight children enrolled and six children, age 2-3, present today. Upon arrival all children exited the front door to go to the playground. Staff interacted with children in a positive and nurturing manner as they transitioned from inside to the playground. Outside children were swinging, sliding, riding trikes and playing with various materials. Staff moved about the space interacting with children and ensuring visual supervision of all children. You have erected a large wooden shade structure on playground #1. You have added two wooden sea-saws to playground #2. Today the sea-saws were not used as they had been removed from the surfacing area. They had been removed due to the resent storm and have not yet been put back in place over resilient surfacing. They will not be used by children until they have been relocated. Upon returning inside all children were in space #1; they washed their hands and completed personal care routines. Children sang and danced in group time then transitioned to free play. Children moved freely from one activity area to another. Children were playing with bristle blocks, dolls and playhouses. Children enthusiastically sang along with the music playing in the background as they enjoyed their free play. Spaces #2 and #3 were not in use during today’s visit. There were four violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Your last fire inspection was completed on 08/29/2022. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. One new employee was on the premises without a qualifying letter. Employee was sent home until criminal background check process is complete and qualifying letter has been received. G.S. 110-90.2(b) 1898 Staff did not complete the health and safety training within one year of employment. This information was unable to be verified for one staff member who was employed since August 2022. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. This information was incomplete for one employee who last completed the health and safety trainings in 2017. .1103(b) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received September 14, 2023 describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance A qualifying letter must be on file for all staff prior to employment. North Carolina Child Care Rue 10A NCAC 09 .2703 (a), (e) and (f) regarding criminal history record check requirements for child care providers states: (a) a child care provider shall submit the following to the Division prior to the issuance of a license or prior to beginning employment: (1) a signed and completed Authority for Release of Information form; and (2) fingerprint impressions submitted on the forms required by the Division and State Bureau of Investigation; (3) if a child care provider is an out-of-state resident, he or she shall also submit a certified local history from the Clerk of Superior Court in his or her county of residence. All required forms can be found on the Division's website at http://ncchildcare.dhhs.state.nc.us/general/dhhscrc_childcare.asp. (e) Child care providers shall have a valid qualification letter prior to employment and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (f) Provisional child care providers may be employed at a child care facility shall be counted in staff/child ratio. Provisional child care providers shall be supervised at all times by an individual who received a qualifying result on a criminal background check within the past three years and may not be left alone with children. Owners found to be in violation of this Paragraph may be issued an administrative action up to and including revocation of their child care license or notice of compliance in accordance with Section .2200 of this Chapter. Materials: Today we discussed the materials in Space 1. Minimum materials should be maintained in each activity area that you have available. Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510 and when preschool children three years old and older are in care, the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Today we discussed reorganizing materials to ensure they are housed in the most appropriate activity area and that all activity areas contain all the required materials. Medical information – All medical information for staff such as health assessments, TB skin test, and health questionnaires should be kept in a separate binder. This is confidential information and should be treated as such. Health and Safety Training- These training topics outlined in Child Care Rule 10A NCAC 09 .1102 must be completed within the first year of employment for new staff, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment – it must be completed within 90 days of hire. After initial completion of Health and Safety Trainings, they must be completed every five years. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. During today visit, some staff completed this training; trainings are incomplete for two staff members. One staff member was employed in February 2022 and the other staff member was employed in August 2022. Ensure health and safety trainings are documented on the required form. New staff should be in the process of completing these trainings within the required timeframe. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Other Information: As we discussed today, children who are able to walk should not be placed in highchairs. Children should be able to sit on their own and be able to leave the table when they are ready. Ensure your environment encourages self-help skills and self-sufficiency as appropriate. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit https://www.childcareaware.org/fee-assistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Rated License Reassessment Information Your facility’s three-year rated license reassessment is due to be completed in February 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in the 3rd Cohort system. We will be working together through this process, and I will provide guidance along the way. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. As discussed today, reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025 to June 30, 2026 to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026 and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact One Place of Onslow County for assistance with completion of the self-study component. Documentation was completed electronically, signed, and emailed to you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 6 Completed Date: 9/7/2023 Age: From 2 To 3 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Dempsey, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 45,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 16, 2022. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 6, 2023. Fire Inspection – 09/05/2023 – Pass The fire inspection has been completed;however, documentation is not available. Pender County Fire Services were having IT difficulties and was unable to email the document to Ms. Simpson. Ms. Simpson was able to contact Amy Burton, Fire Marshall, who confirmed that she completed the inspection on 09/05/023 and passed with no deficiencies. Reminder- Fire inspection must be completed on or before the date it was completed the prior year. You can request a fire inspection at any time to ensure it is not delinquent and cited as a violation. Sanitation – 06/28/2023 – 8 Demerits – Superior Christina Simpson, Owner/Teacher, was present and available for consultation. Ms. Simpson accompanied Ms. Dempsey as she completed observation of all areas used by the children, indoors and outdoors. There were twenty eight children enrolled and six children, age 2-3, present today. Upon arrival all children exited the front door to go to the playground. Staff interacted with children in a positive and nurturing manner as they transitioned from inside to the playground. Outside children were swinging, sliding, riding trikes and playing with various materials. Staff moved about the space interacting with children and ensuring visual supervision of all children. You have erected a large wooden shade structure on playground #1. You have added two wooden sea-saws to playground #2. Today the sea-saws were not used as they had been removed from the surfacing area. They had been removed due to the resent storm and have not yet been put back in place over resilient surfacing. They will not be used by children until they have been relocated. Upon returning inside all children were in space #1; they washed their hands and completed personal care routines. Children sang and danced in group time then transitioned to free play. Children moved freely from one activity area to another. Children were playing with bristle blocks, dolls and playhouses. Children enthusiastically sang along with the music playing in the background as they enjoyed their free play. Spaces #2 and #3 were not in use during today’s visit. There were four violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Your last fire inspection was completed on 08/29/2022. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. One new employee was on the premises without a qualifying letter. Employee was sent home until criminal background check process is complete and qualifying letter has been received. G.S. 110-90.2(b) 1898 Staff did not complete the health and safety training within one year of employment. This information was unable to be verified for one staff member who was employed since August 2022. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. This information was incomplete for one employee who last completed the health and safety trainings in 2017. .1103(b) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received September 14, 2023 describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance A qualifying letter must be on file for all staff prior to employment. North Carolina Child Care Rue 10A NCAC 09 .2703 (a), (e) and (f) regarding criminal history record check requirements for child care providers states: (a) a child care provider shall submit the following to the Division prior to the issuance of a license or prior to beginning employment: (1) a signed and completed Authority for Release of Information form; and (2) fingerprint impressions submitted on the forms required by the Division and State Bureau of Investigation; (3) if a child care provider is an out-of-state resident, he or she shall also submit a certified local history from the Clerk of Superior Court in his or her county of residence. All required forms can be found on the Division's website at http://ncchildcare.dhhs.state.nc.us/general/dhhscrc_childcare.asp. (e) Child care providers shall have a valid qualification letter prior to employment and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (f) Provisional child care providers may be employed at a child care facility shall be counted in staff/child ratio. Provisional child care providers shall be supervised at all times by an individual who received a qualifying result on a criminal background check within the past three years and may not be left alone with children. Owners found to be in violation of this Paragraph may be issued an administrative action up to and including revocation of their child care license or notice of compliance in accordance with Section .2200 of this Chapter. Materials: Today we discussed the materials in Space 1. Minimum materials should be maintained in each activity area that you have available. Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510 and when preschool children three years old and older are in care, the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Today we discussed reorganizing materials to ensure they are housed in the most appropriate activity area and that all activity areas contain all the required materials. Medical information – All medical information for staff such as health assessments, TB skin test, and health questionnaires should be kept in a separate binder. This is confidential information and should be treated as such. Health and Safety Training- These training topics outlined in Child Care Rule 10A NCAC 09 .1102 must be completed within the first year of employment for new staff, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment – it must be completed within 90 days of hire. After initial completion of Health and Safety Trainings, they must be completed every five years. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. During today visit, some staff completed this training; trainings are incomplete for two staff members. One staff member was employed in February 2022 and the other staff member was employed in August 2022. Ensure health and safety trainings are documented on the required form. New staff should be in the process of completing these trainings within the required timeframe. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Other Information: As we discussed today, children who are able to walk should not be placed in highchairs. Children should be able to sit on their own and be able to leave the table when they are ready. Ensure your environment encourages self-help skills and self-sufficiency as appropriate. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit https://www.childcareaware.org/fee-assistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Rated License Reassessment Information Your facility’s three-year rated license reassessment is due to be completed in February 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in the 3rd Cohort system. We will be working together through this process, and I will provide guidance along the way. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. As discussed today, reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025 to June 30, 2026 to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026 and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact One Place of Onslow County for assistance with completion of the self-study component. Documentation was completed electronically, signed, and emailed to you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 6 Completed Date: 9/7/2023 Age: From 2 To 3 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Dempsey, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 45,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 16, 2022. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 6, 2023. Fire Inspection – 09/05/2023 – Pass The fire inspection has been completed;however, documentation is not available. Pender County Fire Services were having IT difficulties and was unable to email the document to Ms. Simpson. Ms. Simpson was able to contact Amy Burton, Fire Marshall, who confirmed that she completed the inspection on 09/05/023 and passed with no deficiencies. Reminder- Fire inspection must be completed on or before the date it was completed the prior year. You can request a fire inspection at any time to ensure it is not delinquent and cited as a violation. Sanitation – 06/28/2023 – 8 Demerits – Superior Christina Simpson, Owner/Teacher, was present and available for consultation. Ms. Simpson accompanied Ms. Dempsey as she completed observation of all areas used by the children, indoors and outdoors. There were twenty eight children enrolled and six children, age 2-3, present today. Upon arrival all children exited the front door to go to the playground. Staff interacted with children in a positive and nurturing manner as they transitioned from inside to the playground. Outside children were swinging, sliding, riding trikes and playing with various materials. Staff moved about the space interacting with children and ensuring visual supervision of all children. You have erected a large wooden shade structure on playground #1. You have added two wooden sea-saws to playground #2. Today the sea-saws were not used as they had been removed from the surfacing area. They had been removed due to the resent storm and have not yet been put back in place over resilient surfacing. They will not be used by children until they have been relocated. Upon returning inside all children were in space #1; they washed their hands and completed personal care routines. Children sang and danced in group time then transitioned to free play. Children moved freely from one activity area to another. Children were playing with bristle blocks, dolls and playhouses. Children enthusiastically sang along with the music playing in the background as they enjoyed their free play. Spaces #2 and #3 were not in use during today’s visit. There were four violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Your last fire inspection was completed on 08/29/2022. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. One new employee was on the premises without a qualifying letter. Employee was sent home until criminal background check process is complete and qualifying letter has been received. G.S. 110-90.2(b) 1898 Staff did not complete the health and safety training within one year of employment. This information was unable to be verified for one staff member who was employed since August 2022. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. This information was incomplete for one employee who last completed the health and safety trainings in 2017. .1103(b) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received September 14, 2023 describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance A qualifying letter must be on file for all staff prior to employment. North Carolina Child Care Rue 10A NCAC 09 .2703 (a), (e) and (f) regarding criminal history record check requirements for child care providers states: (a) a child care provider shall submit the following to the Division prior to the issuance of a license or prior to beginning employment: (1) a signed and completed Authority for Release of Information form; and (2) fingerprint impressions submitted on the forms required by the Division and State Bureau of Investigation; (3) if a child care provider is an out-of-state resident, he or she shall also submit a certified local history from the Clerk of Superior Court in his or her county of residence. All required forms can be found on the Division's website at http://ncchildcare.dhhs.state.nc.us/general/dhhscrc_childcare.asp. (e) Child care providers shall have a valid qualification letter prior to employment and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (f) Provisional child care providers may be employed at a child care facility shall be counted in staff/child ratio. Provisional child care providers shall be supervised at all times by an individual who received a qualifying result on a criminal background check within the past three years and may not be left alone with children. Owners found to be in violation of this Paragraph may be issued an administrative action up to and including revocation of their child care license or notice of compliance in accordance with Section .2200 of this Chapter. Materials: Today we discussed the materials in Space 1. Minimum materials should be maintained in each activity area that you have available. Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510 and when preschool children three years old and older are in care, the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Today we discussed reorganizing materials to ensure they are housed in the most appropriate activity area and that all activity areas contain all the required materials. Medical information – All medical information for staff such as health assessments, TB skin test, and health questionnaires should be kept in a separate binder. This is confidential information and should be treated as such. Health and Safety Training- These training topics outlined in Child Care Rule 10A NCAC 09 .1102 must be completed within the first year of employment for new staff, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment – it must be completed within 90 days of hire. After initial completion of Health and Safety Trainings, they must be completed every five years. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. During today visit, some staff completed this training; trainings are incomplete for two staff members. One staff member was employed in February 2022 and the other staff member was employed in August 2022. Ensure health and safety trainings are documented on the required form. New staff should be in the process of completing these trainings within the required timeframe. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Other Information: As we discussed today, children who are able to walk should not be placed in highchairs. Children should be able to sit on their own and be able to leave the table when they are ready. Ensure your environment encourages self-help skills and self-sufficiency as appropriate. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit https://www.childcareaware.org/fee-assistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Rated License Reassessment Information Your facility’s three-year rated license reassessment is due to be completed in February 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in the 3rd Cohort system. We will be working together through this process, and I will provide guidance along the way. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. As discussed today, reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025 to June 30, 2026 to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026 and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact One Place of Onslow County for assistance with completion of the self-study component. Documentation was completed electronically, signed, and emailed to you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 6 Completed Date: 9/7/2023 Age: From 2 To 3 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Dempsey, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 45,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 16, 2022. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 6, 2023. Fire Inspection – 09/05/2023 – Pass The fire inspection has been completed;however, documentation is not available. Pender County Fire Services were having IT difficulties and was unable to email the document to Ms. Simpson. Ms. Simpson was able to contact Amy Burton, Fire Marshall, who confirmed that she completed the inspection on 09/05/023 and passed with no deficiencies. Reminder- Fire inspection must be completed on or before the date it was completed the prior year. You can request a fire inspection at any time to ensure it is not delinquent and cited as a violation. Sanitation – 06/28/2023 – 8 Demerits – Superior Christina Simpson, Owner/Teacher, was present and available for consultation. Ms. Simpson accompanied Ms. Dempsey as she completed observation of all areas used by the children, indoors and outdoors. There were twenty eight children enrolled and six children, age 2-3, present today. Upon arrival all children exited the front door to go to the playground. Staff interacted with children in a positive and nurturing manner as they transitioned from inside to the playground. Outside children were swinging, sliding, riding trikes and playing with various materials. Staff moved about the space interacting with children and ensuring visual supervision of all children. You have erected a large wooden shade structure on playground #1. You have added two wooden sea-saws to playground #2. Today the sea-saws were not used as they had been removed from the surfacing area. They had been removed due to the resent storm and have not yet been put back in place over resilient surfacing. They will not be used by children until they have been relocated. Upon returning inside all children were in space #1; they washed their hands and completed personal care routines. Children sang and danced in group time then transitioned to free play. Children moved freely from one activity area to another. Children were playing with bristle blocks, dolls and playhouses. Children enthusiastically sang along with the music playing in the background as they enjoyed their free play. Spaces #2 and #3 were not in use during today’s visit. There were four violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Your last fire inspection was completed on 08/29/2022. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. One new employee was on the premises without a qualifying letter. Employee was sent home until criminal background check process is complete and qualifying letter has been received. G.S. 110-90.2(b) 1898 Staff did not complete the health and safety training within one year of employment. This information was unable to be verified for one staff member who was employed since August 2022. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. This information was incomplete for one employee who last completed the health and safety trainings in 2017. .1103(b) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received September 14, 2023 describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance A qualifying letter must be on file for all staff prior to employment. North Carolina Child Care Rue 10A NCAC 09 .2703 (a), (e) and (f) regarding criminal history record check requirements for child care providers states: (a) a child care provider shall submit the following to the Division prior to the issuance of a license or prior to beginning employment: (1) a signed and completed Authority for Release of Information form; and (2) fingerprint impressions submitted on the forms required by the Division and State Bureau of Investigation; (3) if a child care provider is an out-of-state resident, he or she shall also submit a certified local history from the Clerk of Superior Court in his or her county of residence. All required forms can be found on the Division's website at http://ncchildcare.dhhs.state.nc.us/general/dhhscrc_childcare.asp. (e) Child care providers shall have a valid qualification letter prior to employment and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (f) Provisional child care providers may be employed at a child care facility shall be counted in staff/child ratio. Provisional child care providers shall be supervised at all times by an individual who received a qualifying result on a criminal background check within the past three years and may not be left alone with children. Owners found to be in violation of this Paragraph may be issued an administrative action up to and including revocation of their child care license or notice of compliance in accordance with Section .2200 of this Chapter. Materials: Today we discussed the materials in Space 1. Minimum materials should be maintained in each activity area that you have available. Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510 and when preschool children three years old and older are in care, the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Today we discussed reorganizing materials to ensure they are housed in the most appropriate activity area and that all activity areas contain all the required materials. Medical information – All medical information for staff such as health assessments, TB skin test, and health questionnaires should be kept in a separate binder. This is confidential information and should be treated as such. Health and Safety Training- These training topics outlined in Child Care Rule 10A NCAC 09 .1102 must be completed within the first year of employment for new staff, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment – it must be completed within 90 days of hire. After initial completion of Health and Safety Trainings, they must be completed every five years. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. During today visit, some staff completed this training; trainings are incomplete for two staff members. One staff member was employed in February 2022 and the other staff member was employed in August 2022. Ensure health and safety trainings are documented on the required form. New staff should be in the process of completing these trainings within the required timeframe. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Other Information: As we discussed today, children who are able to walk should not be placed in highchairs. Children should be able to sit on their own and be able to leave the table when they are ready. Ensure your environment encourages self-help skills and self-sufficiency as appropriate. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit https://www.childcareaware.org/fee-assistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Rated License Reassessment Information Your facility’s three-year rated license reassessment is due to be completed in February 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in the 3rd Cohort system. We will be working together through this process, and I will provide guidance along the way. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. As discussed today, reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025 to June 30, 2026 to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026 and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact One Place of Onslow County for assistance with completion of the self-study component. Documentation was completed electronically, signed, and emailed to you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HEAVENLY CHILD CARE Facility ID: 71000247 Consultant: TAMMY ROSS Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 6 Completed Date: 9/7/2023 Age: From 2 To 3 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor compliance with applicable child care requirements. A checklist was used to note the requirements I monitored today. Child Care Lead Consultant, Jennifer Dempsey, accompanied and assisted me with this visit. This facility operates with a 4 Star-Rated License effective March 21, 2022, earning 7 points in Education Standards, 2 points in Program Standards, and 1 Quality Point. The restrictions include first shift , second shift, capacity of 45,and meets enhanced space. The program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled; this program uses the Creative Curriculum for Preschool, Fifth Edition. The last annual compliance visit was conducted at this facility on September 16, 2022. As of September 5, 2023, your facility has an 18-month compliance history was 92%. The center is owned by Heavenly Child Care Center Corp. The corporation was verified as current and active with the NC Secretary of State on September 6, 2023. Fire Inspection – 09/05/2023 – Pass The fire inspection has been completed;however, documentation is not available. Pender County Fire Services were having IT difficulties and was unable to email the document to Ms. Simpson. Ms. Simpson was able to contact Amy Burton, Fire Marshall, who confirmed that she completed the inspection on 09/05/023 and passed with no deficiencies. Reminder- Fire inspection must be completed on or before the date it was completed the prior year. You can request a fire inspection at any time to ensure it is not delinquent and cited as a violation. Sanitation – 06/28/2023 – 8 Demerits – Superior Christina Simpson, Owner/Teacher, was present and available for consultation. Ms. Simpson accompanied Ms. Dempsey as she completed observation of all areas used by the children, indoors and outdoors. There were twenty eight children enrolled and six children, age 2-3, present today. Upon arrival all children exited the front door to go to the playground. Staff interacted with children in a positive and nurturing manner as they transitioned from inside to the playground. Outside children were swinging, sliding, riding trikes and playing with various materials. Staff moved about the space interacting with children and ensuring visual supervision of all children. You have erected a large wooden shade structure on playground #1. You have added two wooden sea-saws to playground #2. Today the sea-saws were not used as they had been removed from the surfacing area. They had been removed due to the resent storm and have not yet been put back in place over resilient surfacing. They will not be used by children until they have been relocated. Upon returning inside all children were in space #1; they washed their hands and completed personal care routines. Children sang and danced in group time then transitioned to free play. Children moved freely from one activity area to another. Children were playing with bristle blocks, dolls and playhouses. Children enthusiastically sang along with the music playing in the background as they enjoyed their free play. Spaces #2 and #3 were not in use during today’s visit. There were four violations observed and documented today. All violations must be corrected immediately. Continued compliance with applicable child care requirements is required. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Your last fire inspection was completed on 08/29/2022. 10A NCAC 09 .0304(a) 1041 Prior to employment a Criminal Background Check was not completed. One new employee was on the premises without a qualifying letter. Employee was sent home until criminal background check process is complete and qualifying letter has been received. G.S. 110-90.2(b) 1898 Staff did not complete the health and safety training within one year of employment. This information was unable to be verified for one staff member who was employed since August 2022. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. This information was incomplete for one employee who last completed the health and safety trainings in 2017. .1103(b) In order for your facility to remain in compliance with NC Child Care Requirements, violations must be corrected immediately. A signed and dated letter of compliance must be received September 14, 2023 describing how each violation was corrected and how compliance will be maintained in the future. A time frame is established to allow you time for submitting your compliance letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. If I can be of further assistance, please do not hesitate to contact me at (910)824-1143 or you can email me at Tammy.Ross@dhhs.nc.gov. You may email me your verification or mail it to me at: Tammy Ross, Child Care Licensing Consultant, P.O. Box 278, Jacksonville, NC 28541 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times whether or not they have been monitored or specifically discussed with you in the past. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Technical Assistance A qualifying letter must be on file for all staff prior to employment. North Carolina Child Care Rue 10A NCAC 09 .2703 (a), (e) and (f) regarding criminal history record check requirements for child care providers states: (a) a child care provider shall submit the following to the Division prior to the issuance of a license or prior to beginning employment: (1) a signed and completed Authority for Release of Information form; and (2) fingerprint impressions submitted on the forms required by the Division and State Bureau of Investigation; (3) if a child care provider is an out-of-state resident, he or she shall also submit a certified local history from the Clerk of Superior Court in his or her county of residence. All required forms can be found on the Division's website at http://ncchildcare.dhhs.state.nc.us/general/dhhscrc_childcare.asp. (e) Child care providers shall have a valid qualification letter prior to employment and the qualification letter shall be kept on file at the facility for review by representatives of the Division. (f) Provisional child care providers may be employed at a child care facility shall be counted in staff/child ratio. Provisional child care providers shall be supervised at all times by an individual who received a qualifying result on a criminal background check within the past three years and may not be left alone with children. Owners found to be in violation of this Paragraph may be issued an administrative action up to and including revocation of their child care license or notice of compliance in accordance with Section .2200 of this Chapter. Materials: Today we discussed the materials in Space 1. Minimum materials should be maintained in each activity area that you have available. Classrooms must be equipped with appropriate materials and equipment as required by Child Care Rules 10A NCAC 09 .0509 and .0510 and when preschool children three years old and older are in care, the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Today we discussed reorganizing materials to ensure they are housed in the most appropriate activity area and that all activity areas contain all the required materials. Medical information – All medical information for staff such as health assessments, TB skin test, and health questionnaires should be kept in a separate binder. This is confidential information and should be treated as such. Health and Safety Training- These training topics outlined in Child Care Rule 10A NCAC 09 .1102 must be completed within the first year of employment for new staff, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment – it must be completed within 90 days of hire. After initial completion of Health and Safety Trainings, they must be completed every five years. Use the Health and Safety Training Record which is found on the DCDEE website under Provider Documents and Forms to track the completion of these trainings. During today visit, some staff completed this training; trainings are incomplete for two staff members. One staff member was employed in February 2022 and the other staff member was employed in August 2022. Ensure health and safety trainings are documented on the required form. New staff should be in the process of completing these trainings within the required timeframe. Completing, refreshing, and updating the required Health and Safety Training increases your awareness and knowledge regarding child development and safety. Other Information: As we discussed today, children who are able to walk should not be placed in highchairs. Children should be able to sit on their own and be able to leave the table when they are ready. Ensure your environment encourages self-help skills and self-sufficiency as appropriate. On March 13, 2023, the Military Child Care in Your Neighborhood-PLUS (MCCYN-PLUS) initiative launched in North Carolina to make it easier for military families to access and afford quality child care from community providers. Licensed child care facilities are now able to participate in MCCYN-PLUS based on their star rating. If you are interested in participating in the military fee assistance program, please visit https://www.childcareaware.org/fee-assistancerespite/feeassistancerespiteproviders/feeassistance/ to review the application process. Rated License Reassessment Information Your facility’s three-year rated license reassessment is due to be completed in February 2025. DCDEE has developed a 3-Cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. You are in the 3rd Cohort system. We will be working together through this process, and I will provide guidance along the way. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. As discussed today, reassessments will not become mandatory again until July 1, 2024, and your facility has been placed into “Cohort 3.” Placement in this cohort means you will have from July 1, 2025 to June 30, 2026 to plan and prepare for your reassessment, with your reassessment being due between July 1, 2026 and June 30, 2027. In your planning year, you may review resources available at www.ncrlap.org and contact One Place of Onslow County for assistance with completion of the self-study component. Documentation was completed electronically, signed, and emailed to you. Please remember it is your responsibility to comply with all child care rules and requirements at all times. Contact me at Tammy.Ross@dhhs.nc.gov at (910)824-1143 with any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times