10A NCAC 09 .0304 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2025 Number Present: 17 Completed Date: 1/29/2025 Age: From 4 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Julia Sisbarro, lead teacher, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and Dr. Andrea Anderson, administrator. Ms. Sisbarro was available to answer/ask questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 1/28/25. This facility is owned and operated by Appalachian State University however, it is housed in Parkway Elementary School. This is a NC-Pre-K classroom. Permit type – Five-star license, issued on 5/2/2022. Special Services/Restrictions – Daytime care only, meets reduced ratio and enhanced space. The last annual compliance visit was conducted on 2/5/24. The last fire drill was practiced on12/13/24. The last lock down drill was practiced on 12/3/24. The last playground inspection was documented on 12/9/23. The last fire inspection was approved on 8/27/24. This inspection was four (4) days past the inspection date last year. Please make sure that annual fire inspections occur on or before the date of the last inspection. The last sanitation inspection was conducted on 9/28/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I checked in at the front office. When I entered the classroom, I greeted the teachers and explained the reason for today’s visit. Today was the second day with a regular schedule in quite some time due to weather. There was a lead teacher, teacher assistant, nurse, nurse’s shadow, support staff, and a student observer, which was a lot of adult bodies in the classroom. The student observer left shortly after my arrival. Children were playing in centers. There was a group of children building structures in the block area, a group playing with the marble run, some were playing in the sand table with dinosaurs. Children were also creating with beads (that will be melted later by an adult), playing with Play-Doh and stories being read by an adult to a child. After cleaning up the children went out to play on the playground. A teacher put lunch out while children were outside. When they came inside, they washed their hands and sat down to eat lunch. Lunch today consisted of taco soup, grilled cheese, potato wedges, raisins and milk. After cleaning up from lunch, children chose books and went to their cots for rest time. Snack was served after rest time and children began getting picked up and some rode the buses home. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport three (3) children ages 4 years old on three (3) busses during the morning and evening. The program uses public school buses. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. It was signed by the administrator on 10/25/24. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Monday-Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. .1801(a)(1-5) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Student support staff, N.L. did not have the second part (10 hours) of the orientation completed. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: • Bus drivers must have a valid qualification letter certifying that a criminal background check with the Division of Child Development and Early Education has been completed. These letters are valid for five (5) years. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. • During transitions such as going outside, coming inside…, be sure you are doing head counts to make sure the whole group is accounted for. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. • Orientation for the first 2 weeks was completed for the student support staff, N.L. but the second part of the orientation for the first 6 weeks had not been completed. Achieving Compliance: **A follow-up visit will be conducted to verify compliance of .303 which is a six (6) point item under supervision. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance **I must receive your compliance statement by February 11, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the NC Pre-K rule for teacher assistants needing 15 training hours annually. S.R. has until August to obtain the remainder of her hours needed. • We discussed the requirements for bus drivers and what happens if a driver doesn’t have the CBC/qualifying letter. • The student support staff N. L, will need to have first aid, CPR and Recognizing and Responding to Child Maltreatment. Her 90-day deadline is 2/4/25, which is next week. • The new third edition of the ECERS-3 will begin 2/1/25. There are trainings available on NCRLAP.org. • We are currently still under a hold harmless; however, it is optional for facilities to apply for the star rated license and ERS. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2025 Number Present: 17 Completed Date: 1/29/2025 Age: From 4 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Julia Sisbarro, lead teacher, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and Dr. Andrea Anderson, administrator. Ms. Sisbarro was available to answer/ask questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 1/28/25. This facility is owned and operated by Appalachian State University however, it is housed in Parkway Elementary School. This is a NC-Pre-K classroom. Permit type – Five-star license, issued on 5/2/2022. Special Services/Restrictions – Daytime care only, meets reduced ratio and enhanced space. The last annual compliance visit was conducted on 2/5/24. The last fire drill was practiced on12/13/24. The last lock down drill was practiced on 12/3/24. The last playground inspection was documented on 12/9/23. The last fire inspection was approved on 8/27/24. This inspection was four (4) days past the inspection date last year. Please make sure that annual fire inspections occur on or before the date of the last inspection. The last sanitation inspection was conducted on 9/28/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I checked in at the front office. When I entered the classroom, I greeted the teachers and explained the reason for today’s visit. Today was the second day with a regular schedule in quite some time due to weather. There was a lead teacher, teacher assistant, nurse, nurse’s shadow, support staff, and a student observer, which was a lot of adult bodies in the classroom. The student observer left shortly after my arrival. Children were playing in centers. There was a group of children building structures in the block area, a group playing with the marble run, some were playing in the sand table with dinosaurs. Children were also creating with beads (that will be melted later by an adult), playing with Play-Doh and stories being read by an adult to a child. After cleaning up the children went out to play on the playground. A teacher put lunch out while children were outside. When they came inside, they washed their hands and sat down to eat lunch. Lunch today consisted of taco soup, grilled cheese, potato wedges, raisins and milk. After cleaning up from lunch, children chose books and went to their cots for rest time. Snack was served after rest time and children began getting picked up and some rode the buses home. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport three (3) children ages 4 years old on three (3) busses during the morning and evening. The program uses public school buses. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. It was signed by the administrator on 10/25/24. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Monday-Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. .1801(a)(1-5) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Student support staff, N.L. did not have the second part (10 hours) of the orientation completed. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: • Bus drivers must have a valid qualification letter certifying that a criminal background check with the Division of Child Development and Early Education has been completed. These letters are valid for five (5) years. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. • During transitions such as going outside, coming inside…, be sure you are doing head counts to make sure the whole group is accounted for. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. • Orientation for the first 2 weeks was completed for the student support staff, N.L. but the second part of the orientation for the first 6 weeks had not been completed. Achieving Compliance: **A follow-up visit will be conducted to verify compliance of .303 which is a six (6) point item under supervision. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance **I must receive your compliance statement by February 11, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the NC Pre-K rule for teacher assistants needing 15 training hours annually. S.R. has until August to obtain the remainder of her hours needed. • We discussed the requirements for bus drivers and what happens if a driver doesn’t have the CBC/qualifying letter. • The student support staff N. L, will need to have first aid, CPR and Recognizing and Responding to Child Maltreatment. Her 90-day deadline is 2/4/25, which is next week. • The new third edition of the ECERS-3 will begin 2/1/25. There are trainings available on NCRLAP.org. • We are currently still under a hold harmless; however, it is optional for facilities to apply for the star rated license and ERS. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2025 Number Present: 17 Completed Date: 1/29/2025 Age: From 4 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Julia Sisbarro, lead teacher, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and Dr. Andrea Anderson, administrator. Ms. Sisbarro was available to answer/ask questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 1/28/25. This facility is owned and operated by Appalachian State University however, it is housed in Parkway Elementary School. This is a NC-Pre-K classroom. Permit type – Five-star license, issued on 5/2/2022. Special Services/Restrictions – Daytime care only, meets reduced ratio and enhanced space. The last annual compliance visit was conducted on 2/5/24. The last fire drill was practiced on12/13/24. The last lock down drill was practiced on 12/3/24. The last playground inspection was documented on 12/9/23. The last fire inspection was approved on 8/27/24. This inspection was four (4) days past the inspection date last year. Please make sure that annual fire inspections occur on or before the date of the last inspection. The last sanitation inspection was conducted on 9/28/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I checked in at the front office. When I entered the classroom, I greeted the teachers and explained the reason for today’s visit. Today was the second day with a regular schedule in quite some time due to weather. There was a lead teacher, teacher assistant, nurse, nurse’s shadow, support staff, and a student observer, which was a lot of adult bodies in the classroom. The student observer left shortly after my arrival. Children were playing in centers. There was a group of children building structures in the block area, a group playing with the marble run, some were playing in the sand table with dinosaurs. Children were also creating with beads (that will be melted later by an adult), playing with Play-Doh and stories being read by an adult to a child. After cleaning up the children went out to play on the playground. A teacher put lunch out while children were outside. When they came inside, they washed their hands and sat down to eat lunch. Lunch today consisted of taco soup, grilled cheese, potato wedges, raisins and milk. After cleaning up from lunch, children chose books and went to their cots for rest time. Snack was served after rest time and children began getting picked up and some rode the buses home. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport three (3) children ages 4 years old on three (3) busses during the morning and evening. The program uses public school buses. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. It was signed by the administrator on 10/25/24. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Monday-Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. .1801(a)(1-5) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Student support staff, N.L. did not have the second part (10 hours) of the orientation completed. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: • Bus drivers must have a valid qualification letter certifying that a criminal background check with the Division of Child Development and Early Education has been completed. These letters are valid for five (5) years. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. • During transitions such as going outside, coming inside…, be sure you are doing head counts to make sure the whole group is accounted for. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. • Orientation for the first 2 weeks was completed for the student support staff, N.L. but the second part of the orientation for the first 6 weeks had not been completed. Achieving Compliance: **A follow-up visit will be conducted to verify compliance of .303 which is a six (6) point item under supervision. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance **I must receive your compliance statement by February 11, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the NC Pre-K rule for teacher assistants needing 15 training hours annually. S.R. has until August to obtain the remainder of her hours needed. • We discussed the requirements for bus drivers and what happens if a driver doesn’t have the CBC/qualifying letter. • The student support staff N. L, will need to have first aid, CPR and Recognizing and Responding to Child Maltreatment. Her 90-day deadline is 2/4/25, which is next week. • The new third edition of the ECERS-3 will begin 2/1/25. There are trainings available on NCRLAP.org. • We are currently still under a hold harmless; however, it is optional for facilities to apply for the star rated license and ERS. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2025 Number Present: 17 Completed Date: 1/29/2025 Age: From 4 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Julia Sisbarro, lead teacher, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and Dr. Andrea Anderson, administrator. Ms. Sisbarro was available to answer/ask questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 1/28/25. This facility is owned and operated by Appalachian State University however, it is housed in Parkway Elementary School. This is a NC-Pre-K classroom. Permit type – Five-star license, issued on 5/2/2022. Special Services/Restrictions – Daytime care only, meets reduced ratio and enhanced space. The last annual compliance visit was conducted on 2/5/24. The last fire drill was practiced on12/13/24. The last lock down drill was practiced on 12/3/24. The last playground inspection was documented on 12/9/23. The last fire inspection was approved on 8/27/24. This inspection was four (4) days past the inspection date last year. Please make sure that annual fire inspections occur on or before the date of the last inspection. The last sanitation inspection was conducted on 9/28/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I checked in at the front office. When I entered the classroom, I greeted the teachers and explained the reason for today’s visit. Today was the second day with a regular schedule in quite some time due to weather. There was a lead teacher, teacher assistant, nurse, nurse’s shadow, support staff, and a student observer, which was a lot of adult bodies in the classroom. The student observer left shortly after my arrival. Children were playing in centers. There was a group of children building structures in the block area, a group playing with the marble run, some were playing in the sand table with dinosaurs. Children were also creating with beads (that will be melted later by an adult), playing with Play-Doh and stories being read by an adult to a child. After cleaning up the children went out to play on the playground. A teacher put lunch out while children were outside. When they came inside, they washed their hands and sat down to eat lunch. Lunch today consisted of taco soup, grilled cheese, potato wedges, raisins and milk. After cleaning up from lunch, children chose books and went to their cots for rest time. Snack was served after rest time and children began getting picked up and some rode the buses home. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport three (3) children ages 4 years old on three (3) busses during the morning and evening. The program uses public school buses. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. It was signed by the administrator on 10/25/24. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Monday-Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. .1801(a)(1-5) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Student support staff, N.L. did not have the second part (10 hours) of the orientation completed. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: • Bus drivers must have a valid qualification letter certifying that a criminal background check with the Division of Child Development and Early Education has been completed. These letters are valid for five (5) years. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. • During transitions such as going outside, coming inside…, be sure you are doing head counts to make sure the whole group is accounted for. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. • Orientation for the first 2 weeks was completed for the student support staff, N.L. but the second part of the orientation for the first 6 weeks had not been completed. Achieving Compliance: **A follow-up visit will be conducted to verify compliance of .303 which is a six (6) point item under supervision. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance **I must receive your compliance statement by February 11, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the NC Pre-K rule for teacher assistants needing 15 training hours annually. S.R. has until August to obtain the remainder of her hours needed. • We discussed the requirements for bus drivers and what happens if a driver doesn’t have the CBC/qualifying letter. • The student support staff N. L, will need to have first aid, CPR and Recognizing and Responding to Child Maltreatment. Her 90-day deadline is 2/4/25, which is next week. • The new third edition of the ECERS-3 will begin 2/1/25. There are trainings available on NCRLAP.org. • We are currently still under a hold harmless; however, it is optional for facilities to apply for the star rated license and ERS. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2025 Number Present: 17 Completed Date: 1/29/2025 Age: From 4 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Julia Sisbarro, lead teacher, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and Dr. Andrea Anderson, administrator. Ms. Sisbarro was available to answer/ask questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 1/28/25. This facility is owned and operated by Appalachian State University however, it is housed in Parkway Elementary School. This is a NC-Pre-K classroom. Permit type – Five-star license, issued on 5/2/2022. Special Services/Restrictions – Daytime care only, meets reduced ratio and enhanced space. The last annual compliance visit was conducted on 2/5/24. The last fire drill was practiced on12/13/24. The last lock down drill was practiced on 12/3/24. The last playground inspection was documented on 12/9/23. The last fire inspection was approved on 8/27/24. This inspection was four (4) days past the inspection date last year. Please make sure that annual fire inspections occur on or before the date of the last inspection. The last sanitation inspection was conducted on 9/28/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I checked in at the front office. When I entered the classroom, I greeted the teachers and explained the reason for today’s visit. Today was the second day with a regular schedule in quite some time due to weather. There was a lead teacher, teacher assistant, nurse, nurse’s shadow, support staff, and a student observer, which was a lot of adult bodies in the classroom. The student observer left shortly after my arrival. Children were playing in centers. There was a group of children building structures in the block area, a group playing with the marble run, some were playing in the sand table with dinosaurs. Children were also creating with beads (that will be melted later by an adult), playing with Play-Doh and stories being read by an adult to a child. After cleaning up the children went out to play on the playground. A teacher put lunch out while children were outside. When they came inside, they washed their hands and sat down to eat lunch. Lunch today consisted of taco soup, grilled cheese, potato wedges, raisins and milk. After cleaning up from lunch, children chose books and went to their cots for rest time. Snack was served after rest time and children began getting picked up and some rode the buses home. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport three (3) children ages 4 years old on three (3) busses during the morning and evening. The program uses public school buses. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. It was signed by the administrator on 10/25/24. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Monday-Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. .1801(a)(1-5) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Student support staff, N.L. did not have the second part (10 hours) of the orientation completed. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: • Bus drivers must have a valid qualification letter certifying that a criminal background check with the Division of Child Development and Early Education has been completed. These letters are valid for five (5) years. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. • During transitions such as going outside, coming inside…, be sure you are doing head counts to make sure the whole group is accounted for. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. • Orientation for the first 2 weeks was completed for the student support staff, N.L. but the second part of the orientation for the first 6 weeks had not been completed. Achieving Compliance: **A follow-up visit will be conducted to verify compliance of .303 which is a six (6) point item under supervision. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance **I must receive your compliance statement by February 11, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the NC Pre-K rule for teacher assistants needing 15 training hours annually. S.R. has until August to obtain the remainder of her hours needed. • We discussed the requirements for bus drivers and what happens if a driver doesn’t have the CBC/qualifying letter. • The student support staff N. L, will need to have first aid, CPR and Recognizing and Responding to Child Maltreatment. Her 90-day deadline is 2/4/25, which is next week. • The new third edition of the ECERS-3 will begin 2/1/25. There are trainings available on NCRLAP.org. • We are currently still under a hold harmless; however, it is optional for facilities to apply for the star rated license and ERS. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2025 Number Present: 17 Completed Date: 1/29/2025 Age: From 4 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Julia Sisbarro, lead teacher, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and Dr. Andrea Anderson, administrator. Ms. Sisbarro was available to answer/ask questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98%) percentage as of 1/28/25. This facility is owned and operated by Appalachian State University however, it is housed in Parkway Elementary School. This is a NC-Pre-K classroom. Permit type – Five-star license, issued on 5/2/2022. Special Services/Restrictions – Daytime care only, meets reduced ratio and enhanced space. The last annual compliance visit was conducted on 2/5/24. The last fire drill was practiced on12/13/24. The last lock down drill was practiced on 12/3/24. The last playground inspection was documented on 12/9/23. The last fire inspection was approved on 8/27/24. This inspection was four (4) days past the inspection date last year. Please make sure that annual fire inspections occur on or before the date of the last inspection. The last sanitation inspection was conducted on 9/28/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I checked in at the front office. When I entered the classroom, I greeted the teachers and explained the reason for today’s visit. Today was the second day with a regular schedule in quite some time due to weather. There was a lead teacher, teacher assistant, nurse, nurse’s shadow, support staff, and a student observer, which was a lot of adult bodies in the classroom. The student observer left shortly after my arrival. Children were playing in centers. There was a group of children building structures in the block area, a group playing with the marble run, some were playing in the sand table with dinosaurs. Children were also creating with beads (that will be melted later by an adult), playing with Play-Doh and stories being read by an adult to a child. After cleaning up the children went out to play on the playground. A teacher put lunch out while children were outside. When they came inside, they washed their hands and sat down to eat lunch. Lunch today consisted of taco soup, grilled cheese, potato wedges, raisins and milk. After cleaning up from lunch, children chose books and went to their cots for rest time. Snack was served after rest time and children began getting picked up and some rode the buses home. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport three (3) children ages 4 years old on three (3) busses during the morning and evening. The program uses public school buses. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. It was signed by the administrator on 10/25/24. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Monday-Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. .1801(a)(1-5) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Student support staff, N.L. did not have the second part (10 hours) of the orientation completed. .1101(a) 1757 A valid qualification letter was not on file and available to review at the facility. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: • Bus drivers must have a valid qualification letter certifying that a criminal background check with the Division of Child Development and Early Education has been completed. These letters are valid for five (5) years. One bus driver’s qualification letter has expired and had started the process but has not obtained the fingerprint portion of the background check. • During transitions such as going outside, coming inside…, be sure you are doing head counts to make sure the whole group is accounted for. Today, when coming inside for lunch from the playground, a child was left outside for less that one (1) minute. The teacher heard him knocking on the door. • Orientation for the first 2 weeks was completed for the student support staff, N.L. but the second part of the orientation for the first 6 weeks had not been completed. Achieving Compliance: **A follow-up visit will be conducted to verify compliance of .303 which is a six (6) point item under supervision. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance **I must receive your compliance statement by February 11, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the NC Pre-K rule for teacher assistants needing 15 training hours annually. S.R. has until August to obtain the remainder of her hours needed. • We discussed the requirements for bus drivers and what happens if a driver doesn’t have the CBC/qualifying letter. • The student support staff N. L, will need to have first aid, CPR and Recognizing and Responding to Child Maltreatment. Her 90-day deadline is 2/4/25, which is next week. • The new third edition of the ECERS-3 will begin 2/1/25. There are trainings available on NCRLAP.org. • We are currently still under a hold harmless; however, it is optional for facilities to apply for the star rated license and ERS. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 17 Completed Date: 5/8/2024 Age: From 4 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Lucy Brock Collaborative Classroom at Parkway Elem. operates with a Five (5) Star Rated License issued to Appalachian State University, on 5/2/22. This is an NC Pre-k classroom that is housed in Parkway Elementary School. Julia Sisbarro, lead teacher, assisted me today during my visit and answered my questions. The program’s annual compliance visit was conducted on 2/5/24. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the children were outside on the playground. On the playground I observed children riding trikes, climbing on climbers, working in a small group playing with small block manipulatives, a group of children were looking for worms and roly-poly’s, a child and a small group of children were working with a teacher to build with Lego’s. There was a variety of stimulating activities for children to choose from. The inside environment was equally stimulating and inviting. Centers were set up in a way to let children take the lead in experiencing and creating with materials. Children’s artwork was evident in the classroom and it was apparent that children have been talking about going to Kindergarten. There was a class web with questions about Kindergarten and orientation. After outside play, children came inside, took off their shoes and put them in the shoe basket. Children went to the large carpet and sang a song to gather the children together and get them settled. Ms. Sisbarro let the group of children while Ms. Richards, the teacher assistant, went to get the children’s lunch. In group they sang Five Speckled Frogs. Ms. Sisbarro give them two books to choose from and the children got to vote on which story to hear today. The book that won the votes was A Spoonful of Frogs. After the story children used a large dice to decide how to go wash hands to prepare for lunch. Lunch today consisted of ham and cheese sandwich, broccoli, strawberry cup and milk. Nine (9) children brought a packed lunch from home. There were no new staff, so staff files were not monitored during today’s visit. The las fire drill occurred on 4/17/24. The last emergency drill, lock down drill, was practiced on 3/5/24. The last playground inspection was on 4/8/24. The last fire inspection was approved on 8/23/23. The program’s most recent sanitation inspection was completed on 3/19/24, with nine (9) demerits. The Emergency Medical Care Plan is posted and current. The following violations of child care requirements were observed today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Teacher’s and children did not wash hands when coming in from outside. 15A NCAC 18A .2803(c) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One emergency medication did not have a medical action plan. .0801(b) Technical Assistance was given on the following items: Item #1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. Note: One emergency medication did not have a medical action plan. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: Teacher’s and children did not wash hands when coming in from outside. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/22/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Today, we discussed the following: - Today we discussed having a carabiner on the gate that leads to the parking lot to ensure that children do not open the gate. Please check with the fire marshal about this as well. Ideally, gates would open by pressing down of from above. - On your fire drill log, indicate which one is conducted during rest time. - We discussed how one of the wooden stumps is angled and should be cut to make it level. This will make it safer. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Jennifer Bruce, lead teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828-434-0236 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0801 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 17 Completed Date: 5/8/2024 Age: From 4 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Lucy Brock Collaborative Classroom at Parkway Elem. operates with a Five (5) Star Rated License issued to Appalachian State University, on 5/2/22. This is an NC Pre-k classroom that is housed in Parkway Elementary School. Julia Sisbarro, lead teacher, assisted me today during my visit and answered my questions. The program’s annual compliance visit was conducted on 2/5/24. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the children were outside on the playground. On the playground I observed children riding trikes, climbing on climbers, working in a small group playing with small block manipulatives, a group of children were looking for worms and roly-poly’s, a child and a small group of children were working with a teacher to build with Lego’s. There was a variety of stimulating activities for children to choose from. The inside environment was equally stimulating and inviting. Centers were set up in a way to let children take the lead in experiencing and creating with materials. Children’s artwork was evident in the classroom and it was apparent that children have been talking about going to Kindergarten. There was a class web with questions about Kindergarten and orientation. After outside play, children came inside, took off their shoes and put them in the shoe basket. Children went to the large carpet and sang a song to gather the children together and get them settled. Ms. Sisbarro let the group of children while Ms. Richards, the teacher assistant, went to get the children’s lunch. In group they sang Five Speckled Frogs. Ms. Sisbarro give them two books to choose from and the children got to vote on which story to hear today. The book that won the votes was A Spoonful of Frogs. After the story children used a large dice to decide how to go wash hands to prepare for lunch. Lunch today consisted of ham and cheese sandwich, broccoli, strawberry cup and milk. Nine (9) children brought a packed lunch from home. There were no new staff, so staff files were not monitored during today’s visit. The las fire drill occurred on 4/17/24. The last emergency drill, lock down drill, was practiced on 3/5/24. The last playground inspection was on 4/8/24. The last fire inspection was approved on 8/23/23. The program’s most recent sanitation inspection was completed on 3/19/24, with nine (9) demerits. The Emergency Medical Care Plan is posted and current. The following violations of child care requirements were observed today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Teacher’s and children did not wash hands when coming in from outside. 15A NCAC 18A .2803(c) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One emergency medication did not have a medical action plan. .0801(b) Technical Assistance was given on the following items: Item #1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. Note: One emergency medication did not have a medical action plan. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: Teacher’s and children did not wash hands when coming in from outside. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/22/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Today, we discussed the following: - Today we discussed having a carabiner on the gate that leads to the parking lot to ensure that children do not open the gate. Please check with the fire marshal about this as well. Ideally, gates would open by pressing down of from above. - On your fire drill log, indicate which one is conducted during rest time. - We discussed how one of the wooden stumps is angled and should be cut to make it level. This will make it safer. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Jennifer Bruce, lead teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828-434-0236 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 17 Completed Date: 5/8/2024 Age: From 4 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Lucy Brock Collaborative Classroom at Parkway Elem. operates with a Five (5) Star Rated License issued to Appalachian State University, on 5/2/22. This is an NC Pre-k classroom that is housed in Parkway Elementary School. Julia Sisbarro, lead teacher, assisted me today during my visit and answered my questions. The program’s annual compliance visit was conducted on 2/5/24. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the children were outside on the playground. On the playground I observed children riding trikes, climbing on climbers, working in a small group playing with small block manipulatives, a group of children were looking for worms and roly-poly’s, a child and a small group of children were working with a teacher to build with Lego’s. There was a variety of stimulating activities for children to choose from. The inside environment was equally stimulating and inviting. Centers were set up in a way to let children take the lead in experiencing and creating with materials. Children’s artwork was evident in the classroom and it was apparent that children have been talking about going to Kindergarten. There was a class web with questions about Kindergarten and orientation. After outside play, children came inside, took off their shoes and put them in the shoe basket. Children went to the large carpet and sang a song to gather the children together and get them settled. Ms. Sisbarro let the group of children while Ms. Richards, the teacher assistant, went to get the children’s lunch. In group they sang Five Speckled Frogs. Ms. Sisbarro give them two books to choose from and the children got to vote on which story to hear today. The book that won the votes was A Spoonful of Frogs. After the story children used a large dice to decide how to go wash hands to prepare for lunch. Lunch today consisted of ham and cheese sandwich, broccoli, strawberry cup and milk. Nine (9) children brought a packed lunch from home. There were no new staff, so staff files were not monitored during today’s visit. The las fire drill occurred on 4/17/24. The last emergency drill, lock down drill, was practiced on 3/5/24. The last playground inspection was on 4/8/24. The last fire inspection was approved on 8/23/23. The program’s most recent sanitation inspection was completed on 3/19/24, with nine (9) demerits. The Emergency Medical Care Plan is posted and current. The following violations of child care requirements were observed today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Teacher’s and children did not wash hands when coming in from outside. 15A NCAC 18A .2803(c) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One emergency medication did not have a medical action plan. .0801(b) Technical Assistance was given on the following items: Item #1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. Note: One emergency medication did not have a medical action plan. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: Teacher’s and children did not wash hands when coming in from outside. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/22/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Today, we discussed the following: - Today we discussed having a carabiner on the gate that leads to the parking lot to ensure that children do not open the gate. Please check with the fire marshal about this as well. Ideally, gates would open by pressing down of from above. - On your fire drill log, indicate which one is conducted during rest time. - We discussed how one of the wooden stumps is angled and should be cut to make it level. This will make it safer. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Jennifer Bruce, lead teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828-434-0236 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 17 Completed Date: 5/8/2024 Age: From 4 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Lucy Brock Collaborative Classroom at Parkway Elem. operates with a Five (5) Star Rated License issued to Appalachian State University, on 5/2/22. This is an NC Pre-k classroom that is housed in Parkway Elementary School. Julia Sisbarro, lead teacher, assisted me today during my visit and answered my questions. The program’s annual compliance visit was conducted on 2/5/24. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the children were outside on the playground. On the playground I observed children riding trikes, climbing on climbers, working in a small group playing with small block manipulatives, a group of children were looking for worms and roly-poly’s, a child and a small group of children were working with a teacher to build with Lego’s. There was a variety of stimulating activities for children to choose from. The inside environment was equally stimulating and inviting. Centers were set up in a way to let children take the lead in experiencing and creating with materials. Children’s artwork was evident in the classroom and it was apparent that children have been talking about going to Kindergarten. There was a class web with questions about Kindergarten and orientation. After outside play, children came inside, took off their shoes and put them in the shoe basket. Children went to the large carpet and sang a song to gather the children together and get them settled. Ms. Sisbarro let the group of children while Ms. Richards, the teacher assistant, went to get the children’s lunch. In group they sang Five Speckled Frogs. Ms. Sisbarro give them two books to choose from and the children got to vote on which story to hear today. The book that won the votes was A Spoonful of Frogs. After the story children used a large dice to decide how to go wash hands to prepare for lunch. Lunch today consisted of ham and cheese sandwich, broccoli, strawberry cup and milk. Nine (9) children brought a packed lunch from home. There were no new staff, so staff files were not monitored during today’s visit. The las fire drill occurred on 4/17/24. The last emergency drill, lock down drill, was practiced on 3/5/24. The last playground inspection was on 4/8/24. The last fire inspection was approved on 8/23/23. The program’s most recent sanitation inspection was completed on 3/19/24, with nine (9) demerits. The Emergency Medical Care Plan is posted and current. The following violations of child care requirements were observed today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Teacher’s and children did not wash hands when coming in from outside. 15A NCAC 18A .2803(c) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One emergency medication did not have a medical action plan. .0801(b) Technical Assistance was given on the following items: Item #1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. Note: One emergency medication did not have a medical action plan. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: Teacher’s and children did not wash hands when coming in from outside. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/22/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Today, we discussed the following: - Today we discussed having a carabiner on the gate that leads to the parking lot to ensure that children do not open the gate. Please check with the fire marshal about this as well. Ideally, gates would open by pressing down of from above. - On your fire drill log, indicate which one is conducted during rest time. - We discussed how one of the wooden stumps is angled and should be cut to make it level. This will make it safer. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Jennifer Bruce, lead teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828-434-0236 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 17 Completed Date: 5/8/2024 Age: From 4 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Lucy Brock Collaborative Classroom at Parkway Elem. operates with a Five (5) Star Rated License issued to Appalachian State University, on 5/2/22. This is an NC Pre-k classroom that is housed in Parkway Elementary School. Julia Sisbarro, lead teacher, assisted me today during my visit and answered my questions. The program’s annual compliance visit was conducted on 2/5/24. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the children were outside on the playground. On the playground I observed children riding trikes, climbing on climbers, working in a small group playing with small block manipulatives, a group of children were looking for worms and roly-poly’s, a child and a small group of children were working with a teacher to build with Lego’s. There was a variety of stimulating activities for children to choose from. The inside environment was equally stimulating and inviting. Centers were set up in a way to let children take the lead in experiencing and creating with materials. Children’s artwork was evident in the classroom and it was apparent that children have been talking about going to Kindergarten. There was a class web with questions about Kindergarten and orientation. After outside play, children came inside, took off their shoes and put them in the shoe basket. Children went to the large carpet and sang a song to gather the children together and get them settled. Ms. Sisbarro let the group of children while Ms. Richards, the teacher assistant, went to get the children’s lunch. In group they sang Five Speckled Frogs. Ms. Sisbarro give them two books to choose from and the children got to vote on which story to hear today. The book that won the votes was A Spoonful of Frogs. After the story children used a large dice to decide how to go wash hands to prepare for lunch. Lunch today consisted of ham and cheese sandwich, broccoli, strawberry cup and milk. Nine (9) children brought a packed lunch from home. There were no new staff, so staff files were not monitored during today’s visit. The las fire drill occurred on 4/17/24. The last emergency drill, lock down drill, was practiced on 3/5/24. The last playground inspection was on 4/8/24. The last fire inspection was approved on 8/23/23. The program’s most recent sanitation inspection was completed on 3/19/24, with nine (9) demerits. The Emergency Medical Care Plan is posted and current. The following violations of child care requirements were observed today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Teacher’s and children did not wash hands when coming in from outside. 15A NCAC 18A .2803(c) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One emergency medication did not have a medical action plan. .0801(b) Technical Assistance was given on the following items: Item #1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. Note: One emergency medication did not have a medical action plan. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: Teacher’s and children did not wash hands when coming in from outside. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/22/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Today, we discussed the following: - Today we discussed having a carabiner on the gate that leads to the parking lot to ensure that children do not open the gate. Please check with the fire marshal about this as well. Ideally, gates would open by pressing down of from above. - On your fire drill log, indicate which one is conducted during rest time. - We discussed how one of the wooden stumps is angled and should be cut to make it level. This will make it safer. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Jennifer Bruce, lead teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828-434-0236 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LUCY BROCK COLLABORATIVE CLASSROOM AT PARKWAY ELEM Facility ID: 95000144 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/8/2024 Number Present: 17 Completed Date: 5/8/2024 Age: From 4 To 5 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Lucy Brock Collaborative Classroom at Parkway Elem. operates with a Five (5) Star Rated License issued to Appalachian State University, on 5/2/22. This is an NC Pre-k classroom that is housed in Parkway Elementary School. Julia Sisbarro, lead teacher, assisted me today during my visit and answered my questions. The program’s annual compliance visit was conducted on 2/5/24. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the children were outside on the playground. On the playground I observed children riding trikes, climbing on climbers, working in a small group playing with small block manipulatives, a group of children were looking for worms and roly-poly’s, a child and a small group of children were working with a teacher to build with Lego’s. There was a variety of stimulating activities for children to choose from. The inside environment was equally stimulating and inviting. Centers were set up in a way to let children take the lead in experiencing and creating with materials. Children’s artwork was evident in the classroom and it was apparent that children have been talking about going to Kindergarten. There was a class web with questions about Kindergarten and orientation. After outside play, children came inside, took off their shoes and put them in the shoe basket. Children went to the large carpet and sang a song to gather the children together and get them settled. Ms. Sisbarro let the group of children while Ms. Richards, the teacher assistant, went to get the children’s lunch. In group they sang Five Speckled Frogs. Ms. Sisbarro give them two books to choose from and the children got to vote on which story to hear today. The book that won the votes was A Spoonful of Frogs. After the story children used a large dice to decide how to go wash hands to prepare for lunch. Lunch today consisted of ham and cheese sandwich, broccoli, strawberry cup and milk. Nine (9) children brought a packed lunch from home. There were no new staff, so staff files were not monitored during today’s visit. The las fire drill occurred on 4/17/24. The last emergency drill, lock down drill, was practiced on 3/5/24. The last playground inspection was on 4/8/24. The last fire inspection was approved on 8/23/23. The program’s most recent sanitation inspection was completed on 3/19/24, with nine (9) demerits. The Emergency Medical Care Plan is posted and current. The following violations of child care requirements were observed today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Teacher’s and children did not wash hands when coming in from outside. 15A NCAC 18A .2803(c) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One emergency medication did not have a medical action plan. .0801(b) Technical Assistance was given on the following items: Item #1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. Note: One emergency medication did not have a medical action plan. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: Teacher’s and children did not wash hands when coming in from outside. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/22/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: Today, we discussed the following: - Today we discussed having a carabiner on the gate that leads to the parking lot to ensure that children do not open the gate. Please check with the fire marshal about this as well. Ideally, gates would open by pressing down of from above. - On your fire drill log, indicate which one is conducted during rest time. - We discussed how one of the wooden stumps is angled and should be cut to make it level. This will make it safer. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Jennifer Bruce, lead teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828-434-0236 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times