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107 Hunters Point, Boone NC 28607 · License #95000169 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
10A NCAC 09 .0902 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 25 Completed Date: 12/2/2025 Age: From 1 To 4 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance and technical assistance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, lead teacher/owner of the business, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you. Jennifer Lail is the new administrator of the facility. She was working in a classroom today, but she and Ms. Hartley were available to assist me when I had questions. Both the indoor and outdoor areas were monitored today, including, but not limited to, supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95%) percentage as of 12/2/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Kid Cove, LLC., is current/active as of 12/2/25. Permit type – Five-star license issued July 17, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last annual compliance visit was conducted on 12/18/24. The last fire drill was practiced on 11/26/25. The last lock down drill was practiced on 10/30/25. The last playground inspection was documented on 8/19/25, which is three (3) months past due. The last fire inspection was approved on 10/16/25. The last sanitation inspection was conducted on 12/1/25 with twenty-three (23) demerits for a provisional classification. A full reinspection will be conducted within seven (7) days. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies. Lead water testing was completed on 7/5/24 with no results. Website states “In Progress” Lead paint and asbestos testing was completed on 5/14/24. When I arrived, I noticed the older children on the playground. Ms. Hartley, teacher/owner, greeted me from the playground. I walked through the toddler room and went outside to start my observations there. Most children had on mud/rain boots as the playground was muddy and wet. The children were interacting with each other, pretending and moving about the outdoor area. The outdoor play space consists of a hill with several large trees. Two (2) of the trees have a platform built around them where children walk out on and play with materials. When the children came inside, they had to scrape and stomp their shoes/boots off and some removed their shoes at the door. The children in space 1A were playing with classroom materials such as blocks and books. The two teachers in this classroom were interacting with the children and assisting them by changing their diapers and helping them to wash their hands. Children is space 1B came inside, washed hands and sat down for lunch. All children in this facility bring a packed lunch and snacks from home. After lunch, children transitioned to their cots for rest time. Soft music was played and teachers rubbed children’s backs to help them to relax. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The child care center operates 7:30 a.m. to 5:30 p.m. Monday through Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There is missing sign out information in both classrooms at least one or more every day. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space 1A, the activity plan was from last week. GS 110-91(12); .0508(a) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space 1A was walking around while drinking milk from a bottle. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A sippy cup in the refrigerator was not labeled with a name or a date. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. There was a bottle on the shelf with milk in it that was left from the day before. 15A NCAC 18A .2804(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed in three (3) months. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(d) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have a record of immunizations on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training should be completed in order to compile the roster needed for this rule. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in space 1B, did not have a parent authorization form .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. *A child in space 1A was walking around while drinking milk from a bottle. We discussed that children had to sit at the table or in a high chair and could not drink their bottle all throughout the day. Item #533 Human milk, formula, and other bottled beverages, including sippy cups, sent from child's home were not fully prepared, dated and labeled for the appropriate child. *A sippy cup in the refrigerator was not labeled with a name or a date. We discussed how if parents don’t send it in labeled and dated, that the teacher needs to do that. Item # 535 Any excess formula, thawed human milk and/or other bottled beverage were not discarded or returned home at the end of each day. *There was a bottle on the shelf with milk in it that was left from the day before. The bottle should be dumped, rinsed and sent home for washing. Item #428 A current activity plan was not posted for each group of children for reference. *In space 1A, the activity plan was from last week. The teacher was able to log on to her home computer and email it to be printed. This was corrected during today’s visit, Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection had not been completed in three (3) months). It is important to set a reminder in your phone or perhaps complete this on the same day as the fire drill so that it doesn’t get overlooked. Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There is missing sign out information in both classrooms at least one or more every day. I talked to teachers and told them if parents forget that they need to do it for them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. *A diaper cream in space 1B, did not have a parent authorization form at all. Item #1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. *One child did not have a record of immunizations on file. We talked about asking the parents to get this from the pediatricians office. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • New rated license rules went into effect on 7/1/25. We discussed the new rules and the options that best apply to your child care facility; pathway 1, the program assessment option, or pathway 2, classroom instructional quality pathway. • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • The new Pathway to the Stars and QRIS System is here. You can find information on our website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and there are Moodle Modules to review the New Rule Rollout (training hours are given for these). • Today we discussed the QRIS Modernization, Pathway to the Stars. We mostly talked about pathways one (1) and two (2). • Pathway 1 is the most like the previous star rated license process and the most familiar option for upcoming Rated License Assessment. • We discussed Outreach Assessment to learn more about the strengths and challenges program currently faces. • We discussed chipping paint on the deck and rails on the back porch leading to the playground. • We discussed cleaning the step stool that children step up on to wash their hands. There is dirt caked in the cracks and corners. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 25 Completed Date: 12/2/2025 Age: From 1 To 4 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance and technical assistance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, lead teacher/owner of the business, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you. Jennifer Lail is the new administrator of the facility. She was working in a classroom today, but she and Ms. Hartley were available to assist me when I had questions. Both the indoor and outdoor areas were monitored today, including, but not limited to, supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95%) percentage as of 12/2/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Kid Cove, LLC., is current/active as of 12/2/25. Permit type – Five-star license issued July 17, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last annual compliance visit was conducted on 12/18/24. The last fire drill was practiced on 11/26/25. The last lock down drill was practiced on 10/30/25. The last playground inspection was documented on 8/19/25, which is three (3) months past due. The last fire inspection was approved on 10/16/25. The last sanitation inspection was conducted on 12/1/25 with twenty-three (23) demerits for a provisional classification. A full reinspection will be conducted within seven (7) days. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies. Lead water testing was completed on 7/5/24 with no results. Website states “In Progress” Lead paint and asbestos testing was completed on 5/14/24. When I arrived, I noticed the older children on the playground. Ms. Hartley, teacher/owner, greeted me from the playground. I walked through the toddler room and went outside to start my observations there. Most children had on mud/rain boots as the playground was muddy and wet. The children were interacting with each other, pretending and moving about the outdoor area. The outdoor play space consists of a hill with several large trees. Two (2) of the trees have a platform built around them where children walk out on and play with materials. When the children came inside, they had to scrape and stomp their shoes/boots off and some removed their shoes at the door. The children in space 1A were playing with classroom materials such as blocks and books. The two teachers in this classroom were interacting with the children and assisting them by changing their diapers and helping them to wash their hands. Children is space 1B came inside, washed hands and sat down for lunch. All children in this facility bring a packed lunch and snacks from home. After lunch, children transitioned to their cots for rest time. Soft music was played and teachers rubbed children’s backs to help them to relax. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The child care center operates 7:30 a.m. to 5:30 p.m. Monday through Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There is missing sign out information in both classrooms at least one or more every day. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space 1A, the activity plan was from last week. GS 110-91(12); .0508(a) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space 1A was walking around while drinking milk from a bottle. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A sippy cup in the refrigerator was not labeled with a name or a date. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. There was a bottle on the shelf with milk in it that was left from the day before. 15A NCAC 18A .2804(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed in three (3) months. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(d) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have a record of immunizations on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training should be completed in order to compile the roster needed for this rule. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in space 1B, did not have a parent authorization form .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. *A child in space 1A was walking around while drinking milk from a bottle. We discussed that children had to sit at the table or in a high chair and could not drink their bottle all throughout the day. Item #533 Human milk, formula, and other bottled beverages, including sippy cups, sent from child's home were not fully prepared, dated and labeled for the appropriate child. *A sippy cup in the refrigerator was not labeled with a name or a date. We discussed how if parents don’t send it in labeled and dated, that the teacher needs to do that. Item # 535 Any excess formula, thawed human milk and/or other bottled beverage were not discarded or returned home at the end of each day. *There was a bottle on the shelf with milk in it that was left from the day before. The bottle should be dumped, rinsed and sent home for washing. Item #428 A current activity plan was not posted for each group of children for reference. *In space 1A, the activity plan was from last week. The teacher was able to log on to her home computer and email it to be printed. This was corrected during today’s visit, Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection had not been completed in three (3) months). It is important to set a reminder in your phone or perhaps complete this on the same day as the fire drill so that it doesn’t get overlooked. Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There is missing sign out information in both classrooms at least one or more every day. I talked to teachers and told them if parents forget that they need to do it for them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. *A diaper cream in space 1B, did not have a parent authorization form at all. Item #1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. *One child did not have a record of immunizations on file. We talked about asking the parents to get this from the pediatricians office. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • New rated license rules went into effect on 7/1/25. We discussed the new rules and the options that best apply to your child care facility; pathway 1, the program assessment option, or pathway 2, classroom instructional quality pathway. • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • The new Pathway to the Stars and QRIS System is here. You can find information on our website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and there are Moodle Modules to review the New Rule Rollout (training hours are given for these). • Today we discussed the QRIS Modernization, Pathway to the Stars. We mostly talked about pathways one (1) and two (2). • Pathway 1 is the most like the previous star rated license process and the most familiar option for upcoming Rated License Assessment. • We discussed Outreach Assessment to learn more about the strengths and challenges program currently faces. • We discussed chipping paint on the deck and rails on the back porch leading to the playground. • We discussed cleaning the step stool that children step up on to wash their hands. There is dirt caked in the cracks and corners. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 25 Completed Date: 12/2/2025 Age: From 1 To 4 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance and technical assistance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, lead teacher/owner of the business, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you. Jennifer Lail is the new administrator of the facility. She was working in a classroom today, but she and Ms. Hartley were available to assist me when I had questions. Both the indoor and outdoor areas were monitored today, including, but not limited to, supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95%) percentage as of 12/2/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Kid Cove, LLC., is current/active as of 12/2/25. Permit type – Five-star license issued July 17, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last annual compliance visit was conducted on 12/18/24. The last fire drill was practiced on 11/26/25. The last lock down drill was practiced on 10/30/25. The last playground inspection was documented on 8/19/25, which is three (3) months past due. The last fire inspection was approved on 10/16/25. The last sanitation inspection was conducted on 12/1/25 with twenty-three (23) demerits for a provisional classification. A full reinspection will be conducted within seven (7) days. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies. Lead water testing was completed on 7/5/24 with no results. Website states “In Progress” Lead paint and asbestos testing was completed on 5/14/24. When I arrived, I noticed the older children on the playground. Ms. Hartley, teacher/owner, greeted me from the playground. I walked through the toddler room and went outside to start my observations there. Most children had on mud/rain boots as the playground was muddy and wet. The children were interacting with each other, pretending and moving about the outdoor area. The outdoor play space consists of a hill with several large trees. Two (2) of the trees have a platform built around them where children walk out on and play with materials. When the children came inside, they had to scrape and stomp their shoes/boots off and some removed their shoes at the door. The children in space 1A were playing with classroom materials such as blocks and books. The two teachers in this classroom were interacting with the children and assisting them by changing their diapers and helping them to wash their hands. Children is space 1B came inside, washed hands and sat down for lunch. All children in this facility bring a packed lunch and snacks from home. After lunch, children transitioned to their cots for rest time. Soft music was played and teachers rubbed children’s backs to help them to relax. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The child care center operates 7:30 a.m. to 5:30 p.m. Monday through Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There is missing sign out information in both classrooms at least one or more every day. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space 1A, the activity plan was from last week. GS 110-91(12); .0508(a) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space 1A was walking around while drinking milk from a bottle. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A sippy cup in the refrigerator was not labeled with a name or a date. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. There was a bottle on the shelf with milk in it that was left from the day before. 15A NCAC 18A .2804(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed in three (3) months. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(d) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have a record of immunizations on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training should be completed in order to compile the roster needed for this rule. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in space 1B, did not have a parent authorization form .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. *A child in space 1A was walking around while drinking milk from a bottle. We discussed that children had to sit at the table or in a high chair and could not drink their bottle all throughout the day. Item #533 Human milk, formula, and other bottled beverages, including sippy cups, sent from child's home were not fully prepared, dated and labeled for the appropriate child. *A sippy cup in the refrigerator was not labeled with a name or a date. We discussed how if parents don’t send it in labeled and dated, that the teacher needs to do that. Item # 535 Any excess formula, thawed human milk and/or other bottled beverage were not discarded or returned home at the end of each day. *There was a bottle on the shelf with milk in it that was left from the day before. The bottle should be dumped, rinsed and sent home for washing. Item #428 A current activity plan was not posted for each group of children for reference. *In space 1A, the activity plan was from last week. The teacher was able to log on to her home computer and email it to be printed. This was corrected during today’s visit, Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection had not been completed in three (3) months). It is important to set a reminder in your phone or perhaps complete this on the same day as the fire drill so that it doesn’t get overlooked. Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There is missing sign out information in both classrooms at least one or more every day. I talked to teachers and told them if parents forget that they need to do it for them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. *A diaper cream in space 1B, did not have a parent authorization form at all. Item #1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. *One child did not have a record of immunizations on file. We talked about asking the parents to get this from the pediatricians office. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • New rated license rules went into effect on 7/1/25. We discussed the new rules and the options that best apply to your child care facility; pathway 1, the program assessment option, or pathway 2, classroom instructional quality pathway. • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • The new Pathway to the Stars and QRIS System is here. You can find information on our website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and there are Moodle Modules to review the New Rule Rollout (training hours are given for these). • Today we discussed the QRIS Modernization, Pathway to the Stars. We mostly talked about pathways one (1) and two (2). • Pathway 1 is the most like the previous star rated license process and the most familiar option for upcoming Rated License Assessment. • We discussed Outreach Assessment to learn more about the strengths and challenges program currently faces. • We discussed chipping paint on the deck and rails on the back porch leading to the playground. • We discussed cleaning the step stool that children step up on to wash their hands. There is dirt caked in the cracks and corners. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 25 Completed Date: 12/2/2025 Age: From 1 To 4 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance and technical assistance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, lead teacher/owner of the business, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you. Jennifer Lail is the new administrator of the facility. She was working in a classroom today, but she and Ms. Hartley were available to assist me when I had questions. Both the indoor and outdoor areas were monitored today, including, but not limited to, supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95%) percentage as of 12/2/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Kid Cove, LLC., is current/active as of 12/2/25. Permit type – Five-star license issued July 17, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last annual compliance visit was conducted on 12/18/24. The last fire drill was practiced on 11/26/25. The last lock down drill was practiced on 10/30/25. The last playground inspection was documented on 8/19/25, which is three (3) months past due. The last fire inspection was approved on 10/16/25. The last sanitation inspection was conducted on 12/1/25 with twenty-three (23) demerits for a provisional classification. A full reinspection will be conducted within seven (7) days. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies. Lead water testing was completed on 7/5/24 with no results. Website states “In Progress” Lead paint and asbestos testing was completed on 5/14/24. When I arrived, I noticed the older children on the playground. Ms. Hartley, teacher/owner, greeted me from the playground. I walked through the toddler room and went outside to start my observations there. Most children had on mud/rain boots as the playground was muddy and wet. The children were interacting with each other, pretending and moving about the outdoor area. The outdoor play space consists of a hill with several large trees. Two (2) of the trees have a platform built around them where children walk out on and play with materials. When the children came inside, they had to scrape and stomp their shoes/boots off and some removed their shoes at the door. The children in space 1A were playing with classroom materials such as blocks and books. The two teachers in this classroom were interacting with the children and assisting them by changing their diapers and helping them to wash their hands. Children is space 1B came inside, washed hands and sat down for lunch. All children in this facility bring a packed lunch and snacks from home. After lunch, children transitioned to their cots for rest time. Soft music was played and teachers rubbed children’s backs to help them to relax. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The child care center operates 7:30 a.m. to 5:30 p.m. Monday through Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There is missing sign out information in both classrooms at least one or more every day. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space 1A, the activity plan was from last week. GS 110-91(12); .0508(a) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space 1A was walking around while drinking milk from a bottle. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A sippy cup in the refrigerator was not labeled with a name or a date. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. There was a bottle on the shelf with milk in it that was left from the day before. 15A NCAC 18A .2804(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed in three (3) months. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(d) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have a record of immunizations on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training should be completed in order to compile the roster needed for this rule. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in space 1B, did not have a parent authorization form .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. *A child in space 1A was walking around while drinking milk from a bottle. We discussed that children had to sit at the table or in a high chair and could not drink their bottle all throughout the day. Item #533 Human milk, formula, and other bottled beverages, including sippy cups, sent from child's home were not fully prepared, dated and labeled for the appropriate child. *A sippy cup in the refrigerator was not labeled with a name or a date. We discussed how if parents don’t send it in labeled and dated, that the teacher needs to do that. Item # 535 Any excess formula, thawed human milk and/or other bottled beverage were not discarded or returned home at the end of each day. *There was a bottle on the shelf with milk in it that was left from the day before. The bottle should be dumped, rinsed and sent home for washing. Item #428 A current activity plan was not posted for each group of children for reference. *In space 1A, the activity plan was from last week. The teacher was able to log on to her home computer and email it to be printed. This was corrected during today’s visit, Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection had not been completed in three (3) months). It is important to set a reminder in your phone or perhaps complete this on the same day as the fire drill so that it doesn’t get overlooked. Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There is missing sign out information in both classrooms at least one or more every day. I talked to teachers and told them if parents forget that they need to do it for them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. *A diaper cream in space 1B, did not have a parent authorization form at all. Item #1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. *One child did not have a record of immunizations on file. We talked about asking the parents to get this from the pediatricians office. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • New rated license rules went into effect on 7/1/25. We discussed the new rules and the options that best apply to your child care facility; pathway 1, the program assessment option, or pathway 2, classroom instructional quality pathway. • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • The new Pathway to the Stars and QRIS System is here. You can find information on our website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and there are Moodle Modules to review the New Rule Rollout (training hours are given for these). • Today we discussed the QRIS Modernization, Pathway to the Stars. We mostly talked about pathways one (1) and two (2). • Pathway 1 is the most like the previous star rated license process and the most familiar option for upcoming Rated License Assessment. • We discussed Outreach Assessment to learn more about the strengths and challenges program currently faces. • We discussed chipping paint on the deck and rails on the back porch leading to the playground. • We discussed cleaning the step stool that children step up on to wash their hands. There is dirt caked in the cracks and corners. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1703 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 25 Completed Date: 12/2/2025 Age: From 1 To 4 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance and technical assistance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, lead teacher/owner of the business, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you. Jennifer Lail is the new administrator of the facility. She was working in a classroom today, but she and Ms. Hartley were available to assist me when I had questions. Both the indoor and outdoor areas were monitored today, including, but not limited to, supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95%) percentage as of 12/2/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Kid Cove, LLC., is current/active as of 12/2/25. Permit type – Five-star license issued July 17, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last annual compliance visit was conducted on 12/18/24. The last fire drill was practiced on 11/26/25. The last lock down drill was practiced on 10/30/25. The last playground inspection was documented on 8/19/25, which is three (3) months past due. The last fire inspection was approved on 10/16/25. The last sanitation inspection was conducted on 12/1/25 with twenty-three (23) demerits for a provisional classification. A full reinspection will be conducted within seven (7) days. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies. Lead water testing was completed on 7/5/24 with no results. Website states “In Progress” Lead paint and asbestos testing was completed on 5/14/24. When I arrived, I noticed the older children on the playground. Ms. Hartley, teacher/owner, greeted me from the playground. I walked through the toddler room and went outside to start my observations there. Most children had on mud/rain boots as the playground was muddy and wet. The children were interacting with each other, pretending and moving about the outdoor area. The outdoor play space consists of a hill with several large trees. Two (2) of the trees have a platform built around them where children walk out on and play with materials. When the children came inside, they had to scrape and stomp their shoes/boots off and some removed their shoes at the door. The children in space 1A were playing with classroom materials such as blocks and books. The two teachers in this classroom were interacting with the children and assisting them by changing their diapers and helping them to wash their hands. Children is space 1B came inside, washed hands and sat down for lunch. All children in this facility bring a packed lunch and snacks from home. After lunch, children transitioned to their cots for rest time. Soft music was played and teachers rubbed children’s backs to help them to relax. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The child care center operates 7:30 a.m. to 5:30 p.m. Monday through Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There is missing sign out information in both classrooms at least one or more every day. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space 1A, the activity plan was from last week. GS 110-91(12); .0508(a) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space 1A was walking around while drinking milk from a bottle. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A sippy cup in the refrigerator was not labeled with a name or a date. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. There was a bottle on the shelf with milk in it that was left from the day before. 15A NCAC 18A .2804(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed in three (3) months. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(d) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have a record of immunizations on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training should be completed in order to compile the roster needed for this rule. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in space 1B, did not have a parent authorization form .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. *A child in space 1A was walking around while drinking milk from a bottle. We discussed that children had to sit at the table or in a high chair and could not drink their bottle all throughout the day. Item #533 Human milk, formula, and other bottled beverages, including sippy cups, sent from child's home were not fully prepared, dated and labeled for the appropriate child. *A sippy cup in the refrigerator was not labeled with a name or a date. We discussed how if parents don’t send it in labeled and dated, that the teacher needs to do that. Item # 535 Any excess formula, thawed human milk and/or other bottled beverage were not discarded or returned home at the end of each day. *There was a bottle on the shelf with milk in it that was left from the day before. The bottle should be dumped, rinsed and sent home for washing. Item #428 A current activity plan was not posted for each group of children for reference. *In space 1A, the activity plan was from last week. The teacher was able to log on to her home computer and email it to be printed. This was corrected during today’s visit, Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection had not been completed in three (3) months). It is important to set a reminder in your phone or perhaps complete this on the same day as the fire drill so that it doesn’t get overlooked. Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There is missing sign out information in both classrooms at least one or more every day. I talked to teachers and told them if parents forget that they need to do it for them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. *A diaper cream in space 1B, did not have a parent authorization form at all. Item #1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. *One child did not have a record of immunizations on file. We talked about asking the parents to get this from the pediatricians office. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • New rated license rules went into effect on 7/1/25. We discussed the new rules and the options that best apply to your child care facility; pathway 1, the program assessment option, or pathway 2, classroom instructional quality pathway. • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • The new Pathway to the Stars and QRIS System is here. You can find information on our website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and there are Moodle Modules to review the New Rule Rollout (training hours are given for these). • Today we discussed the QRIS Modernization, Pathway to the Stars. We mostly talked about pathways one (1) and two (2). • Pathway 1 is the most like the previous star rated license process and the most familiar option for upcoming Rated License Assessment. • We discussed Outreach Assessment to learn more about the strengths and challenges program currently faces. • We discussed chipping paint on the deck and rails on the back porch leading to the playground. • We discussed cleaning the step stool that children step up on to wash their hands. There is dirt caked in the cracks and corners. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3222 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 25 Completed Date: 12/2/2025 Age: From 1 To 4 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance and technical assistance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, lead teacher/owner of the business, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you. Jennifer Lail is the new administrator of the facility. She was working in a classroom today, but she and Ms. Hartley were available to assist me when I had questions. Both the indoor and outdoor areas were monitored today, including, but not limited to, supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95%) percentage as of 12/2/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Kid Cove, LLC., is current/active as of 12/2/25. Permit type – Five-star license issued July 17, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last annual compliance visit was conducted on 12/18/24. The last fire drill was practiced on 11/26/25. The last lock down drill was practiced on 10/30/25. The last playground inspection was documented on 8/19/25, which is three (3) months past due. The last fire inspection was approved on 10/16/25. The last sanitation inspection was conducted on 12/1/25 with twenty-three (23) demerits for a provisional classification. A full reinspection will be conducted within seven (7) days. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies. Lead water testing was completed on 7/5/24 with no results. Website states “In Progress” Lead paint and asbestos testing was completed on 5/14/24. When I arrived, I noticed the older children on the playground. Ms. Hartley, teacher/owner, greeted me from the playground. I walked through the toddler room and went outside to start my observations there. Most children had on mud/rain boots as the playground was muddy and wet. The children were interacting with each other, pretending and moving about the outdoor area. The outdoor play space consists of a hill with several large trees. Two (2) of the trees have a platform built around them where children walk out on and play with materials. When the children came inside, they had to scrape and stomp their shoes/boots off and some removed their shoes at the door. The children in space 1A were playing with classroom materials such as blocks and books. The two teachers in this classroom were interacting with the children and assisting them by changing their diapers and helping them to wash their hands. Children is space 1B came inside, washed hands and sat down for lunch. All children in this facility bring a packed lunch and snacks from home. After lunch, children transitioned to their cots for rest time. Soft music was played and teachers rubbed children’s backs to help them to relax. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The child care center operates 7:30 a.m. to 5:30 p.m. Monday through Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There is missing sign out information in both classrooms at least one or more every day. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space 1A, the activity plan was from last week. GS 110-91(12); .0508(a) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space 1A was walking around while drinking milk from a bottle. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A sippy cup in the refrigerator was not labeled with a name or a date. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. There was a bottle on the shelf with milk in it that was left from the day before. 15A NCAC 18A .2804(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed in three (3) months. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(d) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have a record of immunizations on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training should be completed in order to compile the roster needed for this rule. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in space 1B, did not have a parent authorization form .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. *A child in space 1A was walking around while drinking milk from a bottle. We discussed that children had to sit at the table or in a high chair and could not drink their bottle all throughout the day. Item #533 Human milk, formula, and other bottled beverages, including sippy cups, sent from child's home were not fully prepared, dated and labeled for the appropriate child. *A sippy cup in the refrigerator was not labeled with a name or a date. We discussed how if parents don’t send it in labeled and dated, that the teacher needs to do that. Item # 535 Any excess formula, thawed human milk and/or other bottled beverage were not discarded or returned home at the end of each day. *There was a bottle on the shelf with milk in it that was left from the day before. The bottle should be dumped, rinsed and sent home for washing. Item #428 A current activity plan was not posted for each group of children for reference. *In space 1A, the activity plan was from last week. The teacher was able to log on to her home computer and email it to be printed. This was corrected during today’s visit, Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection had not been completed in three (3) months). It is important to set a reminder in your phone or perhaps complete this on the same day as the fire drill so that it doesn’t get overlooked. Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There is missing sign out information in both classrooms at least one or more every day. I talked to teachers and told them if parents forget that they need to do it for them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. *A diaper cream in space 1B, did not have a parent authorization form at all. Item #1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. *One child did not have a record of immunizations on file. We talked about asking the parents to get this from the pediatricians office. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • New rated license rules went into effect on 7/1/25. We discussed the new rules and the options that best apply to your child care facility; pathway 1, the program assessment option, or pathway 2, classroom instructional quality pathway. • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • The new Pathway to the Stars and QRIS System is here. You can find information on our website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and there are Moodle Modules to review the New Rule Rollout (training hours are given for these). • Today we discussed the QRIS Modernization, Pathway to the Stars. We mostly talked about pathways one (1) and two (2). • Pathway 1 is the most like the previous star rated license process and the most familiar option for upcoming Rated License Assessment. • We discussed Outreach Assessment to learn more about the strengths and challenges program currently faces. • We discussed chipping paint on the deck and rails on the back porch leading to the playground. • We discussed cleaning the step stool that children step up on to wash their hands. There is dirt caked in the cracks and corners. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 25 Completed Date: 12/2/2025 Age: From 1 To 4 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance and technical assistance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, lead teacher/owner of the business, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you. Jennifer Lail is the new administrator of the facility. She was working in a classroom today, but she and Ms. Hartley were available to assist me when I had questions. Both the indoor and outdoor areas were monitored today, including, but not limited to, supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95%) percentage as of 12/2/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Kid Cove, LLC., is current/active as of 12/2/25. Permit type – Five-star license issued July 17, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last annual compliance visit was conducted on 12/18/24. The last fire drill was practiced on 11/26/25. The last lock down drill was practiced on 10/30/25. The last playground inspection was documented on 8/19/25, which is three (3) months past due. The last fire inspection was approved on 10/16/25. The last sanitation inspection was conducted on 12/1/25 with twenty-three (23) demerits for a provisional classification. A full reinspection will be conducted within seven (7) days. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies. Lead water testing was completed on 7/5/24 with no results. Website states “In Progress” Lead paint and asbestos testing was completed on 5/14/24. When I arrived, I noticed the older children on the playground. Ms. Hartley, teacher/owner, greeted me from the playground. I walked through the toddler room and went outside to start my observations there. Most children had on mud/rain boots as the playground was muddy and wet. The children were interacting with each other, pretending and moving about the outdoor area. The outdoor play space consists of a hill with several large trees. Two (2) of the trees have a platform built around them where children walk out on and play with materials. When the children came inside, they had to scrape and stomp their shoes/boots off and some removed their shoes at the door. The children in space 1A were playing with classroom materials such as blocks and books. The two teachers in this classroom were interacting with the children and assisting them by changing their diapers and helping them to wash their hands. Children is space 1B came inside, washed hands and sat down for lunch. All children in this facility bring a packed lunch and snacks from home. After lunch, children transitioned to their cots for rest time. Soft music was played and teachers rubbed children’s backs to help them to relax. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The child care center operates 7:30 a.m. to 5:30 p.m. Monday through Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There is missing sign out information in both classrooms at least one or more every day. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space 1A, the activity plan was from last week. GS 110-91(12); .0508(a) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space 1A was walking around while drinking milk from a bottle. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A sippy cup in the refrigerator was not labeled with a name or a date. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. There was a bottle on the shelf with milk in it that was left from the day before. 15A NCAC 18A .2804(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed in three (3) months. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(d) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have a record of immunizations on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training should be completed in order to compile the roster needed for this rule. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in space 1B, did not have a parent authorization form .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. *A child in space 1A was walking around while drinking milk from a bottle. We discussed that children had to sit at the table or in a high chair and could not drink their bottle all throughout the day. Item #533 Human milk, formula, and other bottled beverages, including sippy cups, sent from child's home were not fully prepared, dated and labeled for the appropriate child. *A sippy cup in the refrigerator was not labeled with a name or a date. We discussed how if parents don’t send it in labeled and dated, that the teacher needs to do that. Item # 535 Any excess formula, thawed human milk and/or other bottled beverage were not discarded or returned home at the end of each day. *There was a bottle on the shelf with milk in it that was left from the day before. The bottle should be dumped, rinsed and sent home for washing. Item #428 A current activity plan was not posted for each group of children for reference. *In space 1A, the activity plan was from last week. The teacher was able to log on to her home computer and email it to be printed. This was corrected during today’s visit, Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection had not been completed in three (3) months). It is important to set a reminder in your phone or perhaps complete this on the same day as the fire drill so that it doesn’t get overlooked. Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There is missing sign out information in both classrooms at least one or more every day. I talked to teachers and told them if parents forget that they need to do it for them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. *A diaper cream in space 1B, did not have a parent authorization form at all. Item #1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. *One child did not have a record of immunizations on file. We talked about asking the parents to get this from the pediatricians office. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • New rated license rules went into effect on 7/1/25. We discussed the new rules and the options that best apply to your child care facility; pathway 1, the program assessment option, or pathway 2, classroom instructional quality pathway. • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • The new Pathway to the Stars and QRIS System is here. You can find information on our website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and there are Moodle Modules to review the New Rule Rollout (training hours are given for these). • Today we discussed the QRIS Modernization, Pathway to the Stars. We mostly talked about pathways one (1) and two (2). • Pathway 1 is the most like the previous star rated license process and the most familiar option for upcoming Rated License Assessment. • We discussed Outreach Assessment to learn more about the strengths and challenges program currently faces. • We discussed chipping paint on the deck and rails on the back porch leading to the playground. • We discussed cleaning the step stool that children step up on to wash their hands. There is dirt caked in the cracks and corners. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 25 Completed Date: 12/2/2025 Age: From 1 To 4 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance and technical assistance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, lead teacher/owner of the business, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you. Jennifer Lail is the new administrator of the facility. She was working in a classroom today, but she and Ms. Hartley were available to assist me when I had questions. Both the indoor and outdoor areas were monitored today, including, but not limited to, supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95%) percentage as of 12/2/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Kid Cove, LLC., is current/active as of 12/2/25. Permit type – Five-star license issued July 17, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last annual compliance visit was conducted on 12/18/24. The last fire drill was practiced on 11/26/25. The last lock down drill was practiced on 10/30/25. The last playground inspection was documented on 8/19/25, which is three (3) months past due. The last fire inspection was approved on 10/16/25. The last sanitation inspection was conducted on 12/1/25 with twenty-three (23) demerits for a provisional classification. A full reinspection will be conducted within seven (7) days. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies. Lead water testing was completed on 7/5/24 with no results. Website states “In Progress” Lead paint and asbestos testing was completed on 5/14/24. When I arrived, I noticed the older children on the playground. Ms. Hartley, teacher/owner, greeted me from the playground. I walked through the toddler room and went outside to start my observations there. Most children had on mud/rain boots as the playground was muddy and wet. The children were interacting with each other, pretending and moving about the outdoor area. The outdoor play space consists of a hill with several large trees. Two (2) of the trees have a platform built around them where children walk out on and play with materials. When the children came inside, they had to scrape and stomp their shoes/boots off and some removed their shoes at the door. The children in space 1A were playing with classroom materials such as blocks and books. The two teachers in this classroom were interacting with the children and assisting them by changing their diapers and helping them to wash their hands. Children is space 1B came inside, washed hands and sat down for lunch. All children in this facility bring a packed lunch and snacks from home. After lunch, children transitioned to their cots for rest time. Soft music was played and teachers rubbed children’s backs to help them to relax. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The child care center operates 7:30 a.m. to 5:30 p.m. Monday through Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There is missing sign out information in both classrooms at least one or more every day. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space 1A, the activity plan was from last week. GS 110-91(12); .0508(a) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space 1A was walking around while drinking milk from a bottle. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A sippy cup in the refrigerator was not labeled with a name or a date. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. There was a bottle on the shelf with milk in it that was left from the day before. 15A NCAC 18A .2804(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed in three (3) months. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(d) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have a record of immunizations on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training should be completed in order to compile the roster needed for this rule. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in space 1B, did not have a parent authorization form .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. *A child in space 1A was walking around while drinking milk from a bottle. We discussed that children had to sit at the table or in a high chair and could not drink their bottle all throughout the day. Item #533 Human milk, formula, and other bottled beverages, including sippy cups, sent from child's home were not fully prepared, dated and labeled for the appropriate child. *A sippy cup in the refrigerator was not labeled with a name or a date. We discussed how if parents don’t send it in labeled and dated, that the teacher needs to do that. Item # 535 Any excess formula, thawed human milk and/or other bottled beverage were not discarded or returned home at the end of each day. *There was a bottle on the shelf with milk in it that was left from the day before. The bottle should be dumped, rinsed and sent home for washing. Item #428 A current activity plan was not posted for each group of children for reference. *In space 1A, the activity plan was from last week. The teacher was able to log on to her home computer and email it to be printed. This was corrected during today’s visit, Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection had not been completed in three (3) months). It is important to set a reminder in your phone or perhaps complete this on the same day as the fire drill so that it doesn’t get overlooked. Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There is missing sign out information in both classrooms at least one or more every day. I talked to teachers and told them if parents forget that they need to do it for them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. *A diaper cream in space 1B, did not have a parent authorization form at all. Item #1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. *One child did not have a record of immunizations on file. We talked about asking the parents to get this from the pediatricians office. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • New rated license rules went into effect on 7/1/25. We discussed the new rules and the options that best apply to your child care facility; pathway 1, the program assessment option, or pathway 2, classroom instructional quality pathway. • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • The new Pathway to the Stars and QRIS System is here. You can find information on our website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and there are Moodle Modules to review the New Rule Rollout (training hours are given for these). • Today we discussed the QRIS Modernization, Pathway to the Stars. We mostly talked about pathways one (1) and two (2). • Pathway 1 is the most like the previous star rated license process and the most familiar option for upcoming Rated License Assessment. • We discussed Outreach Assessment to learn more about the strengths and challenges program currently faces. • We discussed chipping paint on the deck and rails on the back porch leading to the playground. • We discussed cleaning the step stool that children step up on to wash their hands. There is dirt caked in the cracks and corners. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/2/2025 Number Present: 25 Completed Date: 12/2/2025 Age: From 1 To 4 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance and technical assistance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, lead teacher/owner of the business, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you. Jennifer Lail is the new administrator of the facility. She was working in a classroom today, but she and Ms. Hartley were available to assist me when I had questions. Both the indoor and outdoor areas were monitored today, including, but not limited to, supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95%) percentage as of 12/2/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Kid Cove, LLC., is current/active as of 12/2/25. Permit type – Five-star license issued July 17, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last annual compliance visit was conducted on 12/18/24. The last fire drill was practiced on 11/26/25. The last lock down drill was practiced on 10/30/25. The last playground inspection was documented on 8/19/25, which is three (3) months past due. The last fire inspection was approved on 10/16/25. The last sanitation inspection was conducted on 12/1/25 with twenty-three (23) demerits for a provisional classification. A full reinspection will be conducted within seven (7) days. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies. Lead water testing was completed on 7/5/24 with no results. Website states “In Progress” Lead paint and asbestos testing was completed on 5/14/24. When I arrived, I noticed the older children on the playground. Ms. Hartley, teacher/owner, greeted me from the playground. I walked through the toddler room and went outside to start my observations there. Most children had on mud/rain boots as the playground was muddy and wet. The children were interacting with each other, pretending and moving about the outdoor area. The outdoor play space consists of a hill with several large trees. Two (2) of the trees have a platform built around them where children walk out on and play with materials. When the children came inside, they had to scrape and stomp their shoes/boots off and some removed their shoes at the door. The children in space 1A were playing with classroom materials such as blocks and books. The two teachers in this classroom were interacting with the children and assisting them by changing their diapers and helping them to wash their hands. Children is space 1B came inside, washed hands and sat down for lunch. All children in this facility bring a packed lunch and snacks from home. After lunch, children transitioned to their cots for rest time. Soft music was played and teachers rubbed children’s backs to help them to relax. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The child care center operates 7:30 a.m. to 5:30 p.m. Monday through Friday. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There is missing sign out information in both classrooms at least one or more every day. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. In space 1A, the activity plan was from last week. GS 110-91(12); .0508(a) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child in space 1A was walking around while drinking milk from a bottle. 10A NCAC 09 .0902(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A sippy cup in the refrigerator was not labeled with a name or a date. 15A NCAC 18A .2804(d) 535 Any excess formula, thawed human milk and/or bottled beverage were not discarded or returned home at the end of each day. There was a bottle on the shelf with milk in it that was left from the day before. 15A NCAC 18A .2804(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection had not been completed in three (3) months. .0605(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. .1102(d) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have a record of immunizations on file. 10A NCAC 09 .0302(d)(2) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training should be completed in order to compile the roster needed for this rule. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A diaper cream in space 1B, did not have a parent authorization form .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. *A child in space 1A was walking around while drinking milk from a bottle. We discussed that children had to sit at the table or in a high chair and could not drink their bottle all throughout the day. Item #533 Human milk, formula, and other bottled beverages, including sippy cups, sent from child's home were not fully prepared, dated and labeled for the appropriate child. *A sippy cup in the refrigerator was not labeled with a name or a date. We discussed how if parents don’t send it in labeled and dated, that the teacher needs to do that. Item # 535 Any excess formula, thawed human milk and/or other bottled beverage were not discarded or returned home at the end of each day. *There was a bottle on the shelf with milk in it that was left from the day before. The bottle should be dumped, rinsed and sent home for washing. Item #428 A current activity plan was not posted for each group of children for reference. *In space 1A, the activity plan was from last week. The teacher was able to log on to her home computer and email it to be printed. This was corrected during today’s visit, Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection had not been completed in three (3) months). It is important to set a reminder in your phone or perhaps complete this on the same day as the fire drill so that it doesn’t get overlooked. Item #125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. *There is missing sign out information in both classrooms at least one or more every day. I talked to teachers and told them if parents forget that they need to do it for them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * Several staff took a hybrid course online and hands on skills test. One staff was past the 90 day time limit and did not have proof of passing the skills test portion and didn’t have a card on file. Item #1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. *A diaper cream in space 1B, did not have a parent authorization form at all. Item #1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. *One child did not have a record of immunizations on file. We talked about asking the parents to get this from the pediatricians office. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by December 16, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • New rated license rules went into effect on 7/1/25. We discussed the new rules and the options that best apply to your child care facility; pathway 1, the program assessment option, or pathway 2, classroom instructional quality pathway. • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • The new Pathway to the Stars and QRIS System is here. You can find information on our website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and there are Moodle Modules to review the New Rule Rollout (training hours are given for these). • Today we discussed the QRIS Modernization, Pathway to the Stars. We mostly talked about pathways one (1) and two (2). • Pathway 1 is the most like the previous star rated license process and the most familiar option for upcoming Rated License Assessment. • We discussed Outreach Assessment to learn more about the strengths and challenges program currently faces. • We discussed chipping paint on the deck and rails on the back porch leading to the playground. • We discussed cleaning the step stool that children step up on to wash their hands. There is dirt caked in the cracks and corners. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: 0925-086L Visit Date: 9/11/2025 Number Present: 19 Completed Date: 9/11/2025 Age: From 1 To 4 Total Minutes: 90 Time In: 02:30 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hatley, owner, during the visit. An electronic signed copy of the visit summary was left on-site and available to be emailed to you. The facility operates with a five-star license issued on 7/17/23. The Special Services/Restrictions includes: daytime care only, no cooking allowed in building, only single service dishes/utensils, enhanced space and enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 9/8/25 and sent to me on 9/8/25. Limited monitoring was conducted during today’s visit. I interviewed the owner, who is also the lead preschool teacher as well as the teacher that was present at the time of the incident in the classroom of toddlers/two-year-old children. The complaint was concerning a child who fell and got scratched the face near the right eye. The teacher stated that she washed the child’s face off with water and applied an ice pack off and on but there was no bleeding. She took a picture and sent it to the child’s mom to let her know what happened, however she forgot to fill out an incident report. The child was still learning to walk and was unstable. After interviewing the owner and teacher, it was determined that the allegation of not maintaining program records, is substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A child that got hurt at school was sent a picture and text of the incident, but an incident form was not filled out and signed by the teachers and the parent. .0802 (e) TECHNICAL ASSISTANCE AND CONSULTATION: Item #852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. *A child that got hurt at school was sent a picture and text of the incident, but an incident form was not filled out and signed by the teachers and the parent. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 25, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 29698 Please call me at 828-4334-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 6/3/2025 Number Present: 24 Completed Date: 6/3/2025 Age: From 1 To 5 Total Minutes: 90 Time In: 10:30 AM Time Out: 00:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley, and I explained the reason for my visit. She is filling in in the preschool classroom until a new employee starts next week. She was available and answered my questions. I began my walkthrough outside on the playground where both groups were playing in their separated sections. Children were playing with dirt and dump trucks, finding worms, running, climbing and interacting with one another. Children came inside washed hands and prepared for lunch. The children in the younger classroom got their diapers changed. Teachers sat with the children as they ate their lunches. After children finished their lunches, they transitioned to their cot. Some were rocked and other teachers rubbed backs with soft music playing. The classrooms were bright enough to allow teachers to be able to see children well. Dividers were used for some mats. I discussed with teachers about moving around to visually check on children and to make sure blankets were not over their face/head. Lunch at this facility is brought from home. The North Carolina Secretary of State website was viewed during today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of 6/3/25. There is one (1) new teacher at this facility today, so I monitored that file. There are twenty-four (24) children enrolled and twenty-three (23) present today. No children’s files were monitored during today’s routine unannounced visit. The last annual compliance with rated license visit was 12/18/24. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five-star license, effective July 17, 2023. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last fire drill was practiced on 5/27/25. A lock down drill was conducted on 4/15/25. The last playground inspection was on 4/30/25. The last fire inspection was 11/14/24. The last sanitation inspection was completed on 2/24/25 with eleven (11) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The slide measured 31 inches high with no surfacing around or at the exit of the slide. .0605(j) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not documented for the month of May 2025. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan. .0801(b) Technical assistance: Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection was not documented for the month of May 2025. Item #1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. *A child with an inhaler did not have an action plan. Item # 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. *The slide measured 31 inches high with no surfacing around or at the exit of the slide. We discussed: CPSC Public Playground standards Embankment Slide — A slide that follows the contour of the ground and at no point is the bottom of the chute greater than 12 inches above the surrounding ground. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 17, 2025. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • Today we discussed that the bucket on the sidewalk that is broken needs to be discarded. • We discussed that the playground has a lot of exposed roots as well as exposed ground cloth. We discussed that the roots can be painted a bright yellow white to make them more visible to reduce the chance of tripping. The ground cloth can either be covered or trimmed. • We discussed having hooks on the fence to hang children’s water bottles to keep them from getting dirty or contaminated. • New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. o Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 6/3/2025 Number Present: 24 Completed Date: 6/3/2025 Age: From 1 To 5 Total Minutes: 90 Time In: 10:30 AM Time Out: 00:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley, and I explained the reason for my visit. She is filling in in the preschool classroom until a new employee starts next week. She was available and answered my questions. I began my walkthrough outside on the playground where both groups were playing in their separated sections. Children were playing with dirt and dump trucks, finding worms, running, climbing and interacting with one another. Children came inside washed hands and prepared for lunch. The children in the younger classroom got their diapers changed. Teachers sat with the children as they ate their lunches. After children finished their lunches, they transitioned to their cot. Some were rocked and other teachers rubbed backs with soft music playing. The classrooms were bright enough to allow teachers to be able to see children well. Dividers were used for some mats. I discussed with teachers about moving around to visually check on children and to make sure blankets were not over their face/head. Lunch at this facility is brought from home. The North Carolina Secretary of State website was viewed during today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of 6/3/25. There is one (1) new teacher at this facility today, so I monitored that file. There are twenty-four (24) children enrolled and twenty-three (23) present today. No children’s files were monitored during today’s routine unannounced visit. The last annual compliance with rated license visit was 12/18/24. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five-star license, effective July 17, 2023. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last fire drill was practiced on 5/27/25. A lock down drill was conducted on 4/15/25. The last playground inspection was on 4/30/25. The last fire inspection was 11/14/24. The last sanitation inspection was completed on 2/24/25 with eleven (11) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The slide measured 31 inches high with no surfacing around or at the exit of the slide. .0605(j) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not documented for the month of May 2025. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan. .0801(b) Technical assistance: Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection was not documented for the month of May 2025. Item #1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. *A child with an inhaler did not have an action plan. Item # 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. *The slide measured 31 inches high with no surfacing around or at the exit of the slide. We discussed: CPSC Public Playground standards Embankment Slide — A slide that follows the contour of the ground and at no point is the bottom of the chute greater than 12 inches above the surrounding ground. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 17, 2025. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • Today we discussed that the bucket on the sidewalk that is broken needs to be discarded. • We discussed that the playground has a lot of exposed roots as well as exposed ground cloth. We discussed that the roots can be painted a bright yellow white to make them more visible to reduce the chance of tripping. The ground cloth can either be covered or trimmed. • We discussed having hooks on the fence to hang children’s water bottles to keep them from getting dirty or contaminated. • New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. o Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 6/3/2025 Number Present: 24 Completed Date: 6/3/2025 Age: From 1 To 5 Total Minutes: 90 Time In: 10:30 AM Time Out: 00:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley, and I explained the reason for my visit. She is filling in in the preschool classroom until a new employee starts next week. She was available and answered my questions. I began my walkthrough outside on the playground where both groups were playing in their separated sections. Children were playing with dirt and dump trucks, finding worms, running, climbing and interacting with one another. Children came inside washed hands and prepared for lunch. The children in the younger classroom got their diapers changed. Teachers sat with the children as they ate their lunches. After children finished their lunches, they transitioned to their cot. Some were rocked and other teachers rubbed backs with soft music playing. The classrooms were bright enough to allow teachers to be able to see children well. Dividers were used for some mats. I discussed with teachers about moving around to visually check on children and to make sure blankets were not over their face/head. Lunch at this facility is brought from home. The North Carolina Secretary of State website was viewed during today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of 6/3/25. There is one (1) new teacher at this facility today, so I monitored that file. There are twenty-four (24) children enrolled and twenty-three (23) present today. No children’s files were monitored during today’s routine unannounced visit. The last annual compliance with rated license visit was 12/18/24. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five-star license, effective July 17, 2023. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last fire drill was practiced on 5/27/25. A lock down drill was conducted on 4/15/25. The last playground inspection was on 4/30/25. The last fire inspection was 11/14/24. The last sanitation inspection was completed on 2/24/25 with eleven (11) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The slide measured 31 inches high with no surfacing around or at the exit of the slide. .0605(j) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not documented for the month of May 2025. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan. .0801(b) Technical assistance: Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection was not documented for the month of May 2025. Item #1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. *A child with an inhaler did not have an action plan. Item # 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. *The slide measured 31 inches high with no surfacing around or at the exit of the slide. We discussed: CPSC Public Playground standards Embankment Slide — A slide that follows the contour of the ground and at no point is the bottom of the chute greater than 12 inches above the surrounding ground. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 17, 2025. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • Today we discussed that the bucket on the sidewalk that is broken needs to be discarded. • We discussed that the playground has a lot of exposed roots as well as exposed ground cloth. We discussed that the roots can be painted a bright yellow white to make them more visible to reduce the chance of tripping. The ground cloth can either be covered or trimmed. • We discussed having hooks on the fence to hang children’s water bottles to keep them from getting dirty or contaminated. • New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. o Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 6/3/2025 Number Present: 24 Completed Date: 6/3/2025 Age: From 1 To 5 Total Minutes: 90 Time In: 10:30 AM Time Out: 00:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley, and I explained the reason for my visit. She is filling in in the preschool classroom until a new employee starts next week. She was available and answered my questions. I began my walkthrough outside on the playground where both groups were playing in their separated sections. Children were playing with dirt and dump trucks, finding worms, running, climbing and interacting with one another. Children came inside washed hands and prepared for lunch. The children in the younger classroom got their diapers changed. Teachers sat with the children as they ate their lunches. After children finished their lunches, they transitioned to their cot. Some were rocked and other teachers rubbed backs with soft music playing. The classrooms were bright enough to allow teachers to be able to see children well. Dividers were used for some mats. I discussed with teachers about moving around to visually check on children and to make sure blankets were not over their face/head. Lunch at this facility is brought from home. The North Carolina Secretary of State website was viewed during today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of 6/3/25. There is one (1) new teacher at this facility today, so I monitored that file. There are twenty-four (24) children enrolled and twenty-three (23) present today. No children’s files were monitored during today’s routine unannounced visit. The last annual compliance with rated license visit was 12/18/24. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five-star license, effective July 17, 2023. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last fire drill was practiced on 5/27/25. A lock down drill was conducted on 4/15/25. The last playground inspection was on 4/30/25. The last fire inspection was 11/14/24. The last sanitation inspection was completed on 2/24/25 with eleven (11) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The slide measured 31 inches high with no surfacing around or at the exit of the slide. .0605(j) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not documented for the month of May 2025. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan. .0801(b) Technical assistance: Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection was not documented for the month of May 2025. Item #1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. *A child with an inhaler did not have an action plan. Item # 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. *The slide measured 31 inches high with no surfacing around or at the exit of the slide. We discussed: CPSC Public Playground standards Embankment Slide — A slide that follows the contour of the ground and at no point is the bottom of the chute greater than 12 inches above the surrounding ground. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 17, 2025. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • Today we discussed that the bucket on the sidewalk that is broken needs to be discarded. • We discussed that the playground has a lot of exposed roots as well as exposed ground cloth. We discussed that the roots can be painted a bright yellow white to make them more visible to reduce the chance of tripping. The ground cloth can either be covered or trimmed. • We discussed having hooks on the fence to hang children’s water bottles to keep them from getting dirty or contaminated. • New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. o Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 6/3/2025 Number Present: 24 Completed Date: 6/3/2025 Age: From 1 To 5 Total Minutes: 90 Time In: 10:30 AM Time Out: 00:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley, and I explained the reason for my visit. She is filling in in the preschool classroom until a new employee starts next week. She was available and answered my questions. I began my walkthrough outside on the playground where both groups were playing in their separated sections. Children were playing with dirt and dump trucks, finding worms, running, climbing and interacting with one another. Children came inside washed hands and prepared for lunch. The children in the younger classroom got their diapers changed. Teachers sat with the children as they ate their lunches. After children finished their lunches, they transitioned to their cot. Some were rocked and other teachers rubbed backs with soft music playing. The classrooms were bright enough to allow teachers to be able to see children well. Dividers were used for some mats. I discussed with teachers about moving around to visually check on children and to make sure blankets were not over their face/head. Lunch at this facility is brought from home. The North Carolina Secretary of State website was viewed during today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of 6/3/25. There is one (1) new teacher at this facility today, so I monitored that file. There are twenty-four (24) children enrolled and twenty-three (23) present today. No children’s files were monitored during today’s routine unannounced visit. The last annual compliance with rated license visit was 12/18/24. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five-star license, effective July 17, 2023. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced space and enhanced ratios. The last fire drill was practiced on 5/27/25. A lock down drill was conducted on 4/15/25. The last playground inspection was on 4/30/25. The last fire inspection was 11/14/24. The last sanitation inspection was completed on 2/24/25 with eleven (11) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The slide measured 31 inches high with no surfacing around or at the exit of the slide. .0605(j) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not documented for the month of May 2025. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan. .0801(b) Technical assistance: Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. *A playground inspection was not documented for the month of May 2025. Item #1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. *A child with an inhaler did not have an action plan. Item # 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. *The slide measured 31 inches high with no surfacing around or at the exit of the slide. We discussed: CPSC Public Playground standards Embankment Slide — A slide that follows the contour of the ground and at no point is the bottom of the chute greater than 12 inches above the surrounding ground. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 17, 2025. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: • New Environment Rating Scales have arrived! Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE assessments. Go to https://ncrlap.org/ for resources and training opportunities. • Today we discussed that the bucket on the sidewalk that is broken needs to be discarded. • We discussed that the playground has a lot of exposed roots as well as exposed ground cloth. We discussed that the roots can be painted a bright yellow white to make them more visible to reduce the chance of tripping. The ground cloth can either be covered or trimmed. • We discussed having hooks on the fence to hang children’s water bottles to keep them from getting dirty or contaminated. • New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. o Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 24 Completed Date: 12/18/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 10:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley, owner/administrator accompanied me during the visits. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91%) percentage as of 12/18/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, LCC , is current/active as of 12/18/24. Permit type – Five Star license issued July 18, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed in building, meets enhanced ratios and space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 11/7/24. The last lock down drill practiced on 10/21/24. The last playground inspection was documented on 10/9/24. November wasn’t completed and December will need to be completed soon. The last fire inspection was approved on 11/14/24. The last sanitation inspection was conducted on 4/15/24 with two (2) demerits for a superior classification. The Emergency Preparedness and Response Plan was updated on 12/19/23 and again today 12/18/24 while I was here. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I introduced myself to the teachers in the classroom. Children were busy playing with classroom material. A teacher was sitting on the floor ready books informally to children, another teacher was assisting children with art where they were gluing pieces of paper onto a tree shape. Another teacher was assisting children as they were engaged in inserting colored Q-tips into a cardboard box with a tree shape on it with holes (to light up the tree). Other children were engaged with table toys and baby dolls. The younger children came inside from the playground and washed their hands for play time. They used a “nugget” to build a mountain to climb, some children enjoyed playing with and getting inside of a cardboard box with the supervision of a teacher. Some children transitioned to the table to paint a handprint onto a paper bag. Outside children were playing with a variety of material while running and pretend play. This facility didn’t have and damage from Tropical Storm Helene but it did wash the mulch down the hill causing the ground cover to be exposed. The facility is anxiously awaiting relief funding to help replace/repair the mulch. There are flexibilities in play for playground areas that were affected by the heavy rainfall from that storm. In this facility, children bring lunch from home. After lunch children settled down for rest time. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection wasn’t conducted in November. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan in place. .0801(b) Technical assistance was provided as follows: Item #. 1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT b. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child’s parent or a health care professional and may include the following: (1) a list of the child’s diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child’s health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child’s parent or health care professional. Sample medical action plans may be found on the Division’s website. *A child with an inhaler did not have an action plan in place. Item #.859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102I of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center’s files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. *A playground inspection wasn’t conducted in November. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance A compliance statement is due on or before January 1, 2025. The is not allowed to be on-site during child care operating hours without a qualifying criminal background check. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) I. Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Consultation is provided as follows: • Be sure to update the Summary of the Law to the most current version. • I know it is hard, but it is very important to keep the changing table clean. There were pieces of mulch where it has fallen off of shoes during a change. • I suggest sending the one sunscreen home since it is winter, and it will expire in the spring. • The lid on the trashcan in the toddler room needs to be repaired. • We discussed the exposed ground cover on the playground being a tripping hazard so until that is repaired, be cautious of children running. • We discussed that the Environmental Rating Scales 3rd edition will go into effect February 1, 2025. There are trainings on NCRLAP that will be a great help. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0605 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 24 Completed Date: 12/18/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 10:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley, owner/administrator accompanied me during the visits. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91%) percentage as of 12/18/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, LCC , is current/active as of 12/18/24. Permit type – Five Star license issued July 18, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed in building, meets enhanced ratios and space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 11/7/24. The last lock down drill practiced on 10/21/24. The last playground inspection was documented on 10/9/24. November wasn’t completed and December will need to be completed soon. The last fire inspection was approved on 11/14/24. The last sanitation inspection was conducted on 4/15/24 with two (2) demerits for a superior classification. The Emergency Preparedness and Response Plan was updated on 12/19/23 and again today 12/18/24 while I was here. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I introduced myself to the teachers in the classroom. Children were busy playing with classroom material. A teacher was sitting on the floor ready books informally to children, another teacher was assisting children with art where they were gluing pieces of paper onto a tree shape. Another teacher was assisting children as they were engaged in inserting colored Q-tips into a cardboard box with a tree shape on it with holes (to light up the tree). Other children were engaged with table toys and baby dolls. The younger children came inside from the playground and washed their hands for play time. They used a “nugget” to build a mountain to climb, some children enjoyed playing with and getting inside of a cardboard box with the supervision of a teacher. Some children transitioned to the table to paint a handprint onto a paper bag. Outside children were playing with a variety of material while running and pretend play. This facility didn’t have and damage from Tropical Storm Helene but it did wash the mulch down the hill causing the ground cover to be exposed. The facility is anxiously awaiting relief funding to help replace/repair the mulch. There are flexibilities in play for playground areas that were affected by the heavy rainfall from that storm. In this facility, children bring lunch from home. After lunch children settled down for rest time. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection wasn’t conducted in November. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan in place. .0801(b) Technical assistance was provided as follows: Item #. 1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT b. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child’s parent or a health care professional and may include the following: (1) a list of the child’s diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child’s health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child’s parent or health care professional. Sample medical action plans may be found on the Division’s website. *A child with an inhaler did not have an action plan in place. Item #.859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102I of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center’s files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. *A playground inspection wasn’t conducted in November. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance A compliance statement is due on or before January 1, 2025. The is not allowed to be on-site during child care operating hours without a qualifying criminal background check. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) I. Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Consultation is provided as follows: • Be sure to update the Summary of the Law to the most current version. • I know it is hard, but it is very important to keep the changing table clean. There were pieces of mulch where it has fallen off of shoes during a change. • I suggest sending the one sunscreen home since it is winter, and it will expire in the spring. • The lid on the trashcan in the toddler room needs to be repaired. • We discussed the exposed ground cover on the playground being a tripping hazard so until that is repaired, be cautious of children running. • We discussed that the Environmental Rating Scales 3rd edition will go into effect February 1, 2025. There are trainings on NCRLAP that will be a great help. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0801 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 24 Completed Date: 12/18/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 10:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley, owner/administrator accompanied me during the visits. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91%) percentage as of 12/18/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, LCC , is current/active as of 12/18/24. Permit type – Five Star license issued July 18, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed in building, meets enhanced ratios and space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 11/7/24. The last lock down drill practiced on 10/21/24. The last playground inspection was documented on 10/9/24. November wasn’t completed and December will need to be completed soon. The last fire inspection was approved on 11/14/24. The last sanitation inspection was conducted on 4/15/24 with two (2) demerits for a superior classification. The Emergency Preparedness and Response Plan was updated on 12/19/23 and again today 12/18/24 while I was here. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I introduced myself to the teachers in the classroom. Children were busy playing with classroom material. A teacher was sitting on the floor ready books informally to children, another teacher was assisting children with art where they were gluing pieces of paper onto a tree shape. Another teacher was assisting children as they were engaged in inserting colored Q-tips into a cardboard box with a tree shape on it with holes (to light up the tree). Other children were engaged with table toys and baby dolls. The younger children came inside from the playground and washed their hands for play time. They used a “nugget” to build a mountain to climb, some children enjoyed playing with and getting inside of a cardboard box with the supervision of a teacher. Some children transitioned to the table to paint a handprint onto a paper bag. Outside children were playing with a variety of material while running and pretend play. This facility didn’t have and damage from Tropical Storm Helene but it did wash the mulch down the hill causing the ground cover to be exposed. The facility is anxiously awaiting relief funding to help replace/repair the mulch. There are flexibilities in play for playground areas that were affected by the heavy rainfall from that storm. In this facility, children bring lunch from home. After lunch children settled down for rest time. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection wasn’t conducted in November. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan in place. .0801(b) Technical assistance was provided as follows: Item #. 1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT b. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child’s parent or a health care professional and may include the following: (1) a list of the child’s diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child’s health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child’s parent or health care professional. Sample medical action plans may be found on the Division’s website. *A child with an inhaler did not have an action plan in place. Item #.859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102I of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center’s files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. *A playground inspection wasn’t conducted in November. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance A compliance statement is due on or before January 1, 2025. The is not allowed to be on-site during child care operating hours without a qualifying criminal background check. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) I. Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Consultation is provided as follows: • Be sure to update the Summary of the Law to the most current version. • I know it is hard, but it is very important to keep the changing table clean. There were pieces of mulch where it has fallen off of shoes during a change. • I suggest sending the one sunscreen home since it is winter, and it will expire in the spring. • The lid on the trashcan in the toddler room needs to be repaired. • We discussed the exposed ground cover on the playground being a tripping hazard so until that is repaired, be cautious of children running. • We discussed that the Environmental Rating Scales 3rd edition will go into effect February 1, 2025. There are trainings on NCRLAP that will be a great help. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 24 Completed Date: 12/18/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 10:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley, owner/administrator accompanied me during the visits. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91%) percentage as of 12/18/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, LCC , is current/active as of 12/18/24. Permit type – Five Star license issued July 18, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed in building, meets enhanced ratios and space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 11/7/24. The last lock down drill practiced on 10/21/24. The last playground inspection was documented on 10/9/24. November wasn’t completed and December will need to be completed soon. The last fire inspection was approved on 11/14/24. The last sanitation inspection was conducted on 4/15/24 with two (2) demerits for a superior classification. The Emergency Preparedness and Response Plan was updated on 12/19/23 and again today 12/18/24 while I was here. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I introduced myself to the teachers in the classroom. Children were busy playing with classroom material. A teacher was sitting on the floor ready books informally to children, another teacher was assisting children with art where they were gluing pieces of paper onto a tree shape. Another teacher was assisting children as they were engaged in inserting colored Q-tips into a cardboard box with a tree shape on it with holes (to light up the tree). Other children were engaged with table toys and baby dolls. The younger children came inside from the playground and washed their hands for play time. They used a “nugget” to build a mountain to climb, some children enjoyed playing with and getting inside of a cardboard box with the supervision of a teacher. Some children transitioned to the table to paint a handprint onto a paper bag. Outside children were playing with a variety of material while running and pretend play. This facility didn’t have and damage from Tropical Storm Helene but it did wash the mulch down the hill causing the ground cover to be exposed. The facility is anxiously awaiting relief funding to help replace/repair the mulch. There are flexibilities in play for playground areas that were affected by the heavy rainfall from that storm. In this facility, children bring lunch from home. After lunch children settled down for rest time. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection wasn’t conducted in November. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan in place. .0801(b) Technical assistance was provided as follows: Item #. 1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT b. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child’s parent or a health care professional and may include the following: (1) a list of the child’s diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child’s health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child’s parent or health care professional. Sample medical action plans may be found on the Division’s website. *A child with an inhaler did not have an action plan in place. Item #.859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102I of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center’s files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. *A playground inspection wasn’t conducted in November. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance A compliance statement is due on or before January 1, 2025. The is not allowed to be on-site during child care operating hours without a qualifying criminal background check. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) I. Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Consultation is provided as follows: • Be sure to update the Summary of the Law to the most current version. • I know it is hard, but it is very important to keep the changing table clean. There were pieces of mulch where it has fallen off of shoes during a change. • I suggest sending the one sunscreen home since it is winter, and it will expire in the spring. • The lid on the trashcan in the toddler room needs to be repaired. • We discussed the exposed ground cover on the playground being a tripping hazard so until that is repaired, be cautious of children running. • We discussed that the Environmental Rating Scales 3rd edition will go into effect February 1, 2025. There are trainings on NCRLAP that will be a great help. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 24 Completed Date: 12/18/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 10:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley, owner/administrator accompanied me during the visits. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91%) percentage as of 12/18/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, LCC , is current/active as of 12/18/24. Permit type – Five Star license issued July 18, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed in building, meets enhanced ratios and space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 11/7/24. The last lock down drill practiced on 10/21/24. The last playground inspection was documented on 10/9/24. November wasn’t completed and December will need to be completed soon. The last fire inspection was approved on 11/14/24. The last sanitation inspection was conducted on 4/15/24 with two (2) demerits for a superior classification. The Emergency Preparedness and Response Plan was updated on 12/19/23 and again today 12/18/24 while I was here. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I introduced myself to the teachers in the classroom. Children were busy playing with classroom material. A teacher was sitting on the floor ready books informally to children, another teacher was assisting children with art where they were gluing pieces of paper onto a tree shape. Another teacher was assisting children as they were engaged in inserting colored Q-tips into a cardboard box with a tree shape on it with holes (to light up the tree). Other children were engaged with table toys and baby dolls. The younger children came inside from the playground and washed their hands for play time. They used a “nugget” to build a mountain to climb, some children enjoyed playing with and getting inside of a cardboard box with the supervision of a teacher. Some children transitioned to the table to paint a handprint onto a paper bag. Outside children were playing with a variety of material while running and pretend play. This facility didn’t have and damage from Tropical Storm Helene but it did wash the mulch down the hill causing the ground cover to be exposed. The facility is anxiously awaiting relief funding to help replace/repair the mulch. There are flexibilities in play for playground areas that were affected by the heavy rainfall from that storm. In this facility, children bring lunch from home. After lunch children settled down for rest time. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection wasn’t conducted in November. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan in place. .0801(b) Technical assistance was provided as follows: Item #. 1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT b. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child’s parent or a health care professional and may include the following: (1) a list of the child’s diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child’s health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child’s parent or health care professional. Sample medical action plans may be found on the Division’s website. *A child with an inhaler did not have an action plan in place. Item #.859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102I of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center’s files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. *A playground inspection wasn’t conducted in November. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance A compliance statement is due on or before January 1, 2025. The is not allowed to be on-site during child care operating hours without a qualifying criminal background check. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) I. Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Consultation is provided as follows: • Be sure to update the Summary of the Law to the most current version. • I know it is hard, but it is very important to keep the changing table clean. There were pieces of mulch where it has fallen off of shoes during a change. • I suggest sending the one sunscreen home since it is winter, and it will expire in the spring. • The lid on the trashcan in the toddler room needs to be repaired. • We discussed the exposed ground cover on the playground being a tripping hazard so until that is repaired, be cautious of children running. • We discussed that the Environmental Rating Scales 3rd edition will go into effect February 1, 2025. There are trainings on NCRLAP that will be a great help. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 24 Completed Date: 12/18/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 10:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley, owner/administrator accompanied me during the visits. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91%) percentage as of 12/18/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, LCC , is current/active as of 12/18/24. Permit type – Five Star license issued July 18, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed in building, meets enhanced ratios and space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 11/7/24. The last lock down drill practiced on 10/21/24. The last playground inspection was documented on 10/9/24. November wasn’t completed and December will need to be completed soon. The last fire inspection was approved on 11/14/24. The last sanitation inspection was conducted on 4/15/24 with two (2) demerits for a superior classification. The Emergency Preparedness and Response Plan was updated on 12/19/23 and again today 12/18/24 while I was here. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I introduced myself to the teachers in the classroom. Children were busy playing with classroom material. A teacher was sitting on the floor ready books informally to children, another teacher was assisting children with art where they were gluing pieces of paper onto a tree shape. Another teacher was assisting children as they were engaged in inserting colored Q-tips into a cardboard box with a tree shape on it with holes (to light up the tree). Other children were engaged with table toys and baby dolls. The younger children came inside from the playground and washed their hands for play time. They used a “nugget” to build a mountain to climb, some children enjoyed playing with and getting inside of a cardboard box with the supervision of a teacher. Some children transitioned to the table to paint a handprint onto a paper bag. Outside children were playing with a variety of material while running and pretend play. This facility didn’t have and damage from Tropical Storm Helene but it did wash the mulch down the hill causing the ground cover to be exposed. The facility is anxiously awaiting relief funding to help replace/repair the mulch. There are flexibilities in play for playground areas that were affected by the heavy rainfall from that storm. In this facility, children bring lunch from home. After lunch children settled down for rest time. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection wasn’t conducted in November. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan in place. .0801(b) Technical assistance was provided as follows: Item #. 1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT b. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child’s parent or a health care professional and may include the following: (1) a list of the child’s diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child’s health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child’s parent or health care professional. Sample medical action plans may be found on the Division’s website. *A child with an inhaler did not have an action plan in place. Item #.859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102I of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center’s files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. *A playground inspection wasn’t conducted in November. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance A compliance statement is due on or before January 1, 2025. The is not allowed to be on-site during child care operating hours without a qualifying criminal background check. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) I. Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Consultation is provided as follows: • Be sure to update the Summary of the Law to the most current version. • I know it is hard, but it is very important to keep the changing table clean. There were pieces of mulch where it has fallen off of shoes during a change. • I suggest sending the one sunscreen home since it is winter, and it will expire in the spring. • The lid on the trashcan in the toddler room needs to be repaired. • We discussed the exposed ground cover on the playground being a tripping hazard so until that is repaired, be cautious of children running. • We discussed that the Environmental Rating Scales 3rd edition will go into effect February 1, 2025. There are trainings on NCRLAP that will be a great help. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 24 Completed Date: 12/18/2024 Age: From 1 To 5 Total Minutes: 225 Time In: 10:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley, owner/administrator accompanied me during the visits. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91%) percentage as of 12/18/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, LCC , is current/active as of 12/18/24. Permit type – Five Star license issued July 18, 2023. Special Services/Restrictions – Daytime care only, no cooking allowed in building, meets enhanced ratios and space. The last annual compliance visit was conducted on 1/3/24. The last fire drill was practiced on 11/7/24. The last lock down drill practiced on 10/21/24. The last playground inspection was documented on 10/9/24. November wasn’t completed and December will need to be completed soon. The last fire inspection was approved on 11/14/24. The last sanitation inspection was conducted on 4/15/24 with two (2) demerits for a superior classification. The Emergency Preparedness and Response Plan was updated on 12/19/23 and again today 12/18/24 while I was here. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I introduced myself to the teachers in the classroom. Children were busy playing with classroom material. A teacher was sitting on the floor ready books informally to children, another teacher was assisting children with art where they were gluing pieces of paper onto a tree shape. Another teacher was assisting children as they were engaged in inserting colored Q-tips into a cardboard box with a tree shape on it with holes (to light up the tree). Other children were engaged with table toys and baby dolls. The younger children came inside from the playground and washed their hands for play time. They used a “nugget” to build a mountain to climb, some children enjoyed playing with and getting inside of a cardboard box with the supervision of a teacher. Some children transitioned to the table to paint a handprint onto a paper bag. Outside children were playing with a variety of material while running and pretend play. This facility didn’t have and damage from Tropical Storm Helene but it did wash the mulch down the hill causing the ground cover to be exposed. The facility is anxiously awaiting relief funding to help replace/repair the mulch. There are flexibilities in play for playground areas that were affected by the heavy rainfall from that storm. In this facility, children bring lunch from home. After lunch children settled down for rest time. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection wasn’t conducted in November. .0605(q) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with an inhaler did not have an action plan in place. .0801(b) Technical assistance was provided as follows: Item #. 1834 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT b. For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child’s parent or a health care professional and may include the following: (1) a list of the child’s diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child’s health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child’s parent or health care professional. Sample medical action plans may be found on the Division’s website. *A child with an inhaler did not have an action plan in place. Item #.859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102I of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center’s files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. *A playground inspection wasn’t conducted in November. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance A compliance statement is due on or before January 1, 2025. The is not allowed to be on-site during child care operating hours without a qualifying criminal background check. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) I. Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Consultation is provided as follows: • Be sure to update the Summary of the Law to the most current version. • I know it is hard, but it is very important to keep the changing table clean. There were pieces of mulch where it has fallen off of shoes during a change. • I suggest sending the one sunscreen home since it is winter, and it will expire in the spring. • The lid on the trashcan in the toddler room needs to be repaired. • We discussed the exposed ground cover on the playground being a tripping hazard so until that is repaired, be cautious of children running. • We discussed that the Environmental Rating Scales 3rd edition will go into effect February 1, 2025. There are trainings on NCRLAP that will be a great help. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2024 Number Present: 27 Completed Date: 5/22/2024 Age: From 1 To 5 Total Minutes: 115 Time In: 10:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley and explained the reason for my visit. Some children in space 1B were in the classroom working on an art activity and in speech therapy hearing a story. The other children from that space were outside on the playground. The children in space 1A were also outside playing on the playground as well. The trash truck came by to pick up the trash and that was an exciting time for all the children. The children that were previously inside came outside to join their class. The teacher stated that they often break the classroom up into small groups to do activities. When the children in space 1A came inside, they began taking off shoes and getting their diapers changed. Gradually the children all came inside and to prepare for lunch and rest time. The children in this facility all bring packed lunches from home. There were no new teachers at this facility today, so no staff files were monitored today. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five (5) star license issued July 17, 2023 to Kid Cove, LLC. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced ratios and meets enhanced space. The last fire drill was practiced on 4/29/24. An emergency drill was conducted on 1/4/24. The last fire inspection was 11/16/23. The last sanitation inspection was completed on 4/15/24 with two (2) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. When children came inside from the playground, the children and teachers did not wash hands. 15A NCAC 18A .2803(c) Technical assistance: Item #428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Note: The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: When children came inside from the playground, the children and teachers did not wash hands. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 4, 2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828.713.8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: • Please check the latch on the kitchen area to make sure it is secure. • Remind children to flush the toilets. • Teachers need to be more diligent about wiping noses. • Clean the white changing pad in space 1B and make sure it is cleaned underneath as well. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0508 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2024 Number Present: 27 Completed Date: 5/22/2024 Age: From 1 To 5 Total Minutes: 115 Time In: 10:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley and explained the reason for my visit. Some children in space 1B were in the classroom working on an art activity and in speech therapy hearing a story. The other children from that space were outside on the playground. The children in space 1A were also outside playing on the playground as well. The trash truck came by to pick up the trash and that was an exciting time for all the children. The children that were previously inside came outside to join their class. The teacher stated that they often break the classroom up into small groups to do activities. When the children in space 1A came inside, they began taking off shoes and getting their diapers changed. Gradually the children all came inside and to prepare for lunch and rest time. The children in this facility all bring packed lunches from home. There were no new teachers at this facility today, so no staff files were monitored today. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five (5) star license issued July 17, 2023 to Kid Cove, LLC. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced ratios and meets enhanced space. The last fire drill was practiced on 4/29/24. An emergency drill was conducted on 1/4/24. The last fire inspection was 11/16/23. The last sanitation inspection was completed on 4/15/24 with two (2) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. When children came inside from the playground, the children and teachers did not wash hands. 15A NCAC 18A .2803(c) Technical assistance: Item #428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Note: The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: When children came inside from the playground, the children and teachers did not wash hands. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 4, 2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828.713.8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: • Please check the latch on the kitchen area to make sure it is secure. • Remind children to flush the toilets. • Teachers need to be more diligent about wiping noses. • Clean the white changing pad in space 1B and make sure it is cleaned underneath as well. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2024 Number Present: 27 Completed Date: 5/22/2024 Age: From 1 To 5 Total Minutes: 115 Time In: 10:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley and explained the reason for my visit. Some children in space 1B were in the classroom working on an art activity and in speech therapy hearing a story. The other children from that space were outside on the playground. The children in space 1A were also outside playing on the playground as well. The trash truck came by to pick up the trash and that was an exciting time for all the children. The children that were previously inside came outside to join their class. The teacher stated that they often break the classroom up into small groups to do activities. When the children in space 1A came inside, they began taking off shoes and getting their diapers changed. Gradually the children all came inside and to prepare for lunch and rest time. The children in this facility all bring packed lunches from home. There were no new teachers at this facility today, so no staff files were monitored today. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five (5) star license issued July 17, 2023 to Kid Cove, LLC. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced ratios and meets enhanced space. The last fire drill was practiced on 4/29/24. An emergency drill was conducted on 1/4/24. The last fire inspection was 11/16/23. The last sanitation inspection was completed on 4/15/24 with two (2) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. When children came inside from the playground, the children and teachers did not wash hands. 15A NCAC 18A .2803(c) Technical assistance: Item #428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Note: The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: When children came inside from the playground, the children and teachers did not wash hands. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 4, 2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828.713.8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: • Please check the latch on the kitchen area to make sure it is secure. • Remind children to flush the toilets. • Teachers need to be more diligent about wiping noses. • Clean the white changing pad in space 1B and make sure it is cleaned underneath as well. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2024 Number Present: 27 Completed Date: 5/22/2024 Age: From 1 To 5 Total Minutes: 115 Time In: 10:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley and explained the reason for my visit. Some children in space 1B were in the classroom working on an art activity and in speech therapy hearing a story. The other children from that space were outside on the playground. The children in space 1A were also outside playing on the playground as well. The trash truck came by to pick up the trash and that was an exciting time for all the children. The children that were previously inside came outside to join their class. The teacher stated that they often break the classroom up into small groups to do activities. When the children in space 1A came inside, they began taking off shoes and getting their diapers changed. Gradually the children all came inside and to prepare for lunch and rest time. The children in this facility all bring packed lunches from home. There were no new teachers at this facility today, so no staff files were monitored today. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five (5) star license issued July 17, 2023 to Kid Cove, LLC. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced ratios and meets enhanced space. The last fire drill was practiced on 4/29/24. An emergency drill was conducted on 1/4/24. The last fire inspection was 11/16/23. The last sanitation inspection was completed on 4/15/24 with two (2) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. When children came inside from the playground, the children and teachers did not wash hands. 15A NCAC 18A .2803(c) Technical assistance: Item #428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Note: The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: When children came inside from the playground, the children and teachers did not wash hands. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 4, 2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828.713.8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: • Please check the latch on the kitchen area to make sure it is secure. • Remind children to flush the toilets. • Teachers need to be more diligent about wiping noses. • Clean the white changing pad in space 1B and make sure it is cleaned underneath as well. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2024 Number Present: 27 Completed Date: 5/22/2024 Age: From 1 To 5 Total Minutes: 115 Time In: 10:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley and explained the reason for my visit. Some children in space 1B were in the classroom working on an art activity and in speech therapy hearing a story. The other children from that space were outside on the playground. The children in space 1A were also outside playing on the playground as well. The trash truck came by to pick up the trash and that was an exciting time for all the children. The children that were previously inside came outside to join their class. The teacher stated that they often break the classroom up into small groups to do activities. When the children in space 1A came inside, they began taking off shoes and getting their diapers changed. Gradually the children all came inside and to prepare for lunch and rest time. The children in this facility all bring packed lunches from home. There were no new teachers at this facility today, so no staff files were monitored today. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five (5) star license issued July 17, 2023 to Kid Cove, LLC. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced ratios and meets enhanced space. The last fire drill was practiced on 4/29/24. An emergency drill was conducted on 1/4/24. The last fire inspection was 11/16/23. The last sanitation inspection was completed on 4/15/24 with two (2) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. When children came inside from the playground, the children and teachers did not wash hands. 15A NCAC 18A .2803(c) Technical assistance: Item #428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Note: The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: When children came inside from the playground, the children and teachers did not wash hands. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 4, 2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828.713.8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: • Please check the latch on the kitchen area to make sure it is secure. • Remind children to flush the toilets. • Teachers need to be more diligent about wiping noses. • Clean the white changing pad in space 1B and make sure it is cleaned underneath as well. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2024 Number Present: 27 Completed Date: 5/22/2024 Age: From 1 To 5 Total Minutes: 115 Time In: 10:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley and explained the reason for my visit. Some children in space 1B were in the classroom working on an art activity and in speech therapy hearing a story. The other children from that space were outside on the playground. The children in space 1A were also outside playing on the playground as well. The trash truck came by to pick up the trash and that was an exciting time for all the children. The children that were previously inside came outside to join their class. The teacher stated that they often break the classroom up into small groups to do activities. When the children in space 1A came inside, they began taking off shoes and getting their diapers changed. Gradually the children all came inside and to prepare for lunch and rest time. The children in this facility all bring packed lunches from home. There were no new teachers at this facility today, so no staff files were monitored today. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five (5) star license issued July 17, 2023 to Kid Cove, LLC. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced ratios and meets enhanced space. The last fire drill was practiced on 4/29/24. An emergency drill was conducted on 1/4/24. The last fire inspection was 11/16/23. The last sanitation inspection was completed on 4/15/24 with two (2) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. When children came inside from the playground, the children and teachers did not wash hands. 15A NCAC 18A .2803(c) Technical assistance: Item #428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Note: The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: When children came inside from the playground, the children and teachers did not wash hands. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 4, 2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828.713.8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: • Please check the latch on the kitchen area to make sure it is secure. • Remind children to flush the toilets. • Teachers need to be more diligent about wiping noses. • Clean the white changing pad in space 1B and make sure it is cleaned underneath as well. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2024 Number Present: 27 Completed Date: 5/22/2024 Age: From 1 To 5 Total Minutes: 115 Time In: 10:20 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. The visit summary was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, administrator. The computerized generated report of today’s visit was completed and left on site. It is also available electronically upon request. Upon my arrival I greeted Ms. Hartley and explained the reason for my visit. Some children in space 1B were in the classroom working on an art activity and in speech therapy hearing a story. The other children from that space were outside on the playground. The children in space 1A were also outside playing on the playground as well. The trash truck came by to pick up the trash and that was an exciting time for all the children. The children that were previously inside came outside to join their class. The teacher stated that they often break the classroom up into small groups to do activities. When the children in space 1A came inside, they began taking off shoes and getting their diapers changed. Gradually the children all came inside and to prepare for lunch and rest time. The children in this facility all bring packed lunches from home. There were no new teachers at this facility today, so no staff files were monitored today. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted- Five (5) star license issued July 17, 2023 to Kid Cove, LLC. Permit Restrictions- Daytime care only, no cooking allowed in building, only single service dishes/utensils, meets enhanced ratios and meets enhanced space. The last fire drill was practiced on 4/29/24. An emergency drill was conducted on 1/4/24. The last fire inspection was 11/16/23. The last sanitation inspection was completed on 4/15/24 with two (2) demerits for a superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. GS 110-91(12); .0508(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. When children came inside from the playground, the children and teachers did not wash hands. 15A NCAC 18A .2803(c) Technical assistance: Item #428 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Note: The classroom in space 1B did not have a current activity plan posted. The one that was posted was from two (2) weeks ago. Item #608 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Note: When children came inside from the playground, the children and teachers did not wash hands. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: •Facility name •Facility ID# •Date of visit •Violation item number •Statement of compliance I must receive your compliance statement by June 4, 2024. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: lee.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828.434.0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828.713.8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: • Please check the latch on the kitchen area to make sure it is secure. • Remind children to flush the toilets. • Teachers need to be more diligent about wiping noses. • Clean the white changing pad in space 1B and make sure it is cleaned underneath as well. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 27 Completed Date: 1/3/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley accompanied me today during my walkthrough of the facility. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percentage (81%) as of January 3, 2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of January 3, 2024. Permit type – Five Star License issued 7/17/23. Special Services/Restrictions – 1st shift (Daytime care), No cooking allowed, only single service dishes/utensils, meets enhanced ratios, meets enhanced space. The last visit was a temporary time period visit on 5/25/23. Today’s visit is the facilities first annual compliance visit. The last fire drill was practiced on 12/29/23. The last shelter-in-place drill was practiced on 10/31/23. The last playground inspection was documented on 11/22/23. December’s was forgotten about. The last fire inspection was approved on 11/16/23. The last sanitation inspection was conducted on 11/8/23 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I was greeted by Ms. Hartley in the office. She accompanied me during my walkthrough of the facility. The first room (1A) was having free play with developmentally appropriate materials. Teachers were kind and nurturing. They assisted children in making good choices. A Physical Therapist was working with a child in the classroom setting. They transitioned to going outside to play. In classroom 1B, part of the children was outside playing, and the others were inside playing with materials. Some children were painting with a teacher using recycled gift cards. Another group was using tweezers and scoops with cotton balls and placing them in ice trays. Children assisted their teacher in collecting the lunch boxes from the refrigerator. All food at this site is brought from home. Younger children sat in high chairs and others at the tables during lunch. Children transitioned to rest time. Those that don’t sleep get a quiet activity on their mat to play with. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground Inspection was not completed in December 2023. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical statement was not on file for A.C. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation training documentation was not on file for A.C and S.E. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation training documentation was not on file for A.C and S.E. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Technical assistance was provided as follows: Item #859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. Note: Playground Inspection was not completed in December 2023. Item #1045 and 1067 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. (b) New staff orientation shall include an overview of the following topics, focusing on the operation of the center: Note Orientation training documentation was not on file for A.C and S.E. Item #1032 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Prior to employment. When submitted, the medical statement shall not be older than 12 months. Note: Medical statement was not on file for A.C. Item #1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Note: S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by January 17, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall 685 Will Isaacs Road Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed a system for checking for expired diaper cream and sun screen. • We discussed the playground and how the mulch erodes and washes downhill. Ms. Hartley stated that she has rubber mulch ordered and it is slated for delivery next week. There aren’t any large structures that would require mulch, however it does help as a buffer for the rocks and sticks. • We discussed that there is a newer Summary of the Law to be posted. • We discussed that incident reports should be filed in the children’s files instead of all together. • We discussed the foundations trainings and how goals need to be added to the activity plans. Codes are added but not the specific goal. That training is offered through the Children’s Council and also on Moodle. • We discussed that the first aid trainings need to state “pediatric first aid”. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0605 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 27 Completed Date: 1/3/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley accompanied me today during my walkthrough of the facility. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percentage (81%) as of January 3, 2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of January 3, 2024. Permit type – Five Star License issued 7/17/23. Special Services/Restrictions – 1st shift (Daytime care), No cooking allowed, only single service dishes/utensils, meets enhanced ratios, meets enhanced space. The last visit was a temporary time period visit on 5/25/23. Today’s visit is the facilities first annual compliance visit. The last fire drill was practiced on 12/29/23. The last shelter-in-place drill was practiced on 10/31/23. The last playground inspection was documented on 11/22/23. December’s was forgotten about. The last fire inspection was approved on 11/16/23. The last sanitation inspection was conducted on 11/8/23 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I was greeted by Ms. Hartley in the office. She accompanied me during my walkthrough of the facility. The first room (1A) was having free play with developmentally appropriate materials. Teachers were kind and nurturing. They assisted children in making good choices. A Physical Therapist was working with a child in the classroom setting. They transitioned to going outside to play. In classroom 1B, part of the children was outside playing, and the others were inside playing with materials. Some children were painting with a teacher using recycled gift cards. Another group was using tweezers and scoops with cotton balls and placing them in ice trays. Children assisted their teacher in collecting the lunch boxes from the refrigerator. All food at this site is brought from home. Younger children sat in high chairs and others at the tables during lunch. Children transitioned to rest time. Those that don’t sleep get a quiet activity on their mat to play with. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground Inspection was not completed in December 2023. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical statement was not on file for A.C. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation training documentation was not on file for A.C and S.E. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation training documentation was not on file for A.C and S.E. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Technical assistance was provided as follows: Item #859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. Note: Playground Inspection was not completed in December 2023. Item #1045 and 1067 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. (b) New staff orientation shall include an overview of the following topics, focusing on the operation of the center: Note Orientation training documentation was not on file for A.C and S.E. Item #1032 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Prior to employment. When submitted, the medical statement shall not be older than 12 months. Note: Medical statement was not on file for A.C. Item #1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Note: S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by January 17, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall 685 Will Isaacs Road Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed a system for checking for expired diaper cream and sun screen. • We discussed the playground and how the mulch erodes and washes downhill. Ms. Hartley stated that she has rubber mulch ordered and it is slated for delivery next week. There aren’t any large structures that would require mulch, however it does help as a buffer for the rocks and sticks. • We discussed that there is a newer Summary of the Law to be posted. • We discussed that incident reports should be filed in the children’s files instead of all together. • We discussed the foundations trainings and how goals need to be added to the activity plans. Codes are added but not the specific goal. That training is offered through the Children’s Council and also on Moodle. • We discussed that the first aid trainings need to state “pediatric first aid”. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0701 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 27 Completed Date: 1/3/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley accompanied me today during my walkthrough of the facility. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percentage (81%) as of January 3, 2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of January 3, 2024. Permit type – Five Star License issued 7/17/23. Special Services/Restrictions – 1st shift (Daytime care), No cooking allowed, only single service dishes/utensils, meets enhanced ratios, meets enhanced space. The last visit was a temporary time period visit on 5/25/23. Today’s visit is the facilities first annual compliance visit. The last fire drill was practiced on 12/29/23. The last shelter-in-place drill was practiced on 10/31/23. The last playground inspection was documented on 11/22/23. December’s was forgotten about. The last fire inspection was approved on 11/16/23. The last sanitation inspection was conducted on 11/8/23 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I was greeted by Ms. Hartley in the office. She accompanied me during my walkthrough of the facility. The first room (1A) was having free play with developmentally appropriate materials. Teachers were kind and nurturing. They assisted children in making good choices. A Physical Therapist was working with a child in the classroom setting. They transitioned to going outside to play. In classroom 1B, part of the children was outside playing, and the others were inside playing with materials. Some children were painting with a teacher using recycled gift cards. Another group was using tweezers and scoops with cotton balls and placing them in ice trays. Children assisted their teacher in collecting the lunch boxes from the refrigerator. All food at this site is brought from home. Younger children sat in high chairs and others at the tables during lunch. Children transitioned to rest time. Those that don’t sleep get a quiet activity on their mat to play with. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground Inspection was not completed in December 2023. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical statement was not on file for A.C. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation training documentation was not on file for A.C and S.E. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation training documentation was not on file for A.C and S.E. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Technical assistance was provided as follows: Item #859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. Note: Playground Inspection was not completed in December 2023. Item #1045 and 1067 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. (b) New staff orientation shall include an overview of the following topics, focusing on the operation of the center: Note Orientation training documentation was not on file for A.C and S.E. Item #1032 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Prior to employment. When submitted, the medical statement shall not be older than 12 months. Note: Medical statement was not on file for A.C. Item #1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Note: S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by January 17, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall 685 Will Isaacs Road Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed a system for checking for expired diaper cream and sun screen. • We discussed the playground and how the mulch erodes and washes downhill. Ms. Hartley stated that she has rubber mulch ordered and it is slated for delivery next week. There aren’t any large structures that would require mulch, however it does help as a buffer for the rocks and sticks. • We discussed that there is a newer Summary of the Law to be posted. • We discussed that incident reports should be filed in the children’s files instead of all together. • We discussed the foundations trainings and how goals need to be added to the activity plans. Codes are added but not the specific goal. That training is offered through the Children’s Council and also on Moodle. • We discussed that the first aid trainings need to state “pediatric first aid”. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1101 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 27 Completed Date: 1/3/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley accompanied me today during my walkthrough of the facility. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percentage (81%) as of January 3, 2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of January 3, 2024. Permit type – Five Star License issued 7/17/23. Special Services/Restrictions – 1st shift (Daytime care), No cooking allowed, only single service dishes/utensils, meets enhanced ratios, meets enhanced space. The last visit was a temporary time period visit on 5/25/23. Today’s visit is the facilities first annual compliance visit. The last fire drill was practiced on 12/29/23. The last shelter-in-place drill was practiced on 10/31/23. The last playground inspection was documented on 11/22/23. December’s was forgotten about. The last fire inspection was approved on 11/16/23. The last sanitation inspection was conducted on 11/8/23 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I was greeted by Ms. Hartley in the office. She accompanied me during my walkthrough of the facility. The first room (1A) was having free play with developmentally appropriate materials. Teachers were kind and nurturing. They assisted children in making good choices. A Physical Therapist was working with a child in the classroom setting. They transitioned to going outside to play. In classroom 1B, part of the children was outside playing, and the others were inside playing with materials. Some children were painting with a teacher using recycled gift cards. Another group was using tweezers and scoops with cotton balls and placing them in ice trays. Children assisted their teacher in collecting the lunch boxes from the refrigerator. All food at this site is brought from home. Younger children sat in high chairs and others at the tables during lunch. Children transitioned to rest time. Those that don’t sleep get a quiet activity on their mat to play with. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground Inspection was not completed in December 2023. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical statement was not on file for A.C. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation training documentation was not on file for A.C and S.E. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation training documentation was not on file for A.C and S.E. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Technical assistance was provided as follows: Item #859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. Note: Playground Inspection was not completed in December 2023. Item #1045 and 1067 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. (b) New staff orientation shall include an overview of the following topics, focusing on the operation of the center: Note Orientation training documentation was not on file for A.C and S.E. Item #1032 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Prior to employment. When submitted, the medical statement shall not be older than 12 months. Note: Medical statement was not on file for A.C. Item #1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Note: S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by January 17, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall 685 Will Isaacs Road Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed a system for checking for expired diaper cream and sun screen. • We discussed the playground and how the mulch erodes and washes downhill. Ms. Hartley stated that she has rubber mulch ordered and it is slated for delivery next week. There aren’t any large structures that would require mulch, however it does help as a buffer for the rocks and sticks. • We discussed that there is a newer Summary of the Law to be posted. • We discussed that incident reports should be filed in the children’s files instead of all together. • We discussed the foundations trainings and how goals need to be added to the activity plans. Codes are added but not the specific goal. That training is offered through the Children’s Council and also on Moodle. • We discussed that the first aid trainings need to state “pediatric first aid”. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 27 Completed Date: 1/3/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley accompanied me today during my walkthrough of the facility. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percentage (81%) as of January 3, 2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of January 3, 2024. Permit type – Five Star License issued 7/17/23. Special Services/Restrictions – 1st shift (Daytime care), No cooking allowed, only single service dishes/utensils, meets enhanced ratios, meets enhanced space. The last visit was a temporary time period visit on 5/25/23. Today’s visit is the facilities first annual compliance visit. The last fire drill was practiced on 12/29/23. The last shelter-in-place drill was practiced on 10/31/23. The last playground inspection was documented on 11/22/23. December’s was forgotten about. The last fire inspection was approved on 11/16/23. The last sanitation inspection was conducted on 11/8/23 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I was greeted by Ms. Hartley in the office. She accompanied me during my walkthrough of the facility. The first room (1A) was having free play with developmentally appropriate materials. Teachers were kind and nurturing. They assisted children in making good choices. A Physical Therapist was working with a child in the classroom setting. They transitioned to going outside to play. In classroom 1B, part of the children was outside playing, and the others were inside playing with materials. Some children were painting with a teacher using recycled gift cards. Another group was using tweezers and scoops with cotton balls and placing them in ice trays. Children assisted their teacher in collecting the lunch boxes from the refrigerator. All food at this site is brought from home. Younger children sat in high chairs and others at the tables during lunch. Children transitioned to rest time. Those that don’t sleep get a quiet activity on their mat to play with. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground Inspection was not completed in December 2023. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical statement was not on file for A.C. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation training documentation was not on file for A.C and S.E. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation training documentation was not on file for A.C and S.E. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Technical assistance was provided as follows: Item #859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. Note: Playground Inspection was not completed in December 2023. Item #1045 and 1067 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. (b) New staff orientation shall include an overview of the following topics, focusing on the operation of the center: Note Orientation training documentation was not on file for A.C and S.E. Item #1032 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Prior to employment. When submitted, the medical statement shall not be older than 12 months. Note: Medical statement was not on file for A.C. Item #1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Note: S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by January 17, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall 685 Will Isaacs Road Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed a system for checking for expired diaper cream and sun screen. • We discussed the playground and how the mulch erodes and washes downhill. Ms. Hartley stated that she has rubber mulch ordered and it is slated for delivery next week. There aren’t any large structures that would require mulch, however it does help as a buffer for the rocks and sticks. • We discussed that there is a newer Summary of the Law to be posted. • We discussed that incident reports should be filed in the children’s files instead of all together. • We discussed the foundations trainings and how goals need to be added to the activity plans. Codes are added but not the specific goal. That training is offered through the Children’s Council and also on Moodle. • We discussed that the first aid trainings need to state “pediatric first aid”. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 27 Completed Date: 1/3/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley accompanied me today during my walkthrough of the facility. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percentage (81%) as of January 3, 2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of January 3, 2024. Permit type – Five Star License issued 7/17/23. Special Services/Restrictions – 1st shift (Daytime care), No cooking allowed, only single service dishes/utensils, meets enhanced ratios, meets enhanced space. The last visit was a temporary time period visit on 5/25/23. Today’s visit is the facilities first annual compliance visit. The last fire drill was practiced on 12/29/23. The last shelter-in-place drill was practiced on 10/31/23. The last playground inspection was documented on 11/22/23. December’s was forgotten about. The last fire inspection was approved on 11/16/23. The last sanitation inspection was conducted on 11/8/23 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I was greeted by Ms. Hartley in the office. She accompanied me during my walkthrough of the facility. The first room (1A) was having free play with developmentally appropriate materials. Teachers were kind and nurturing. They assisted children in making good choices. A Physical Therapist was working with a child in the classroom setting. They transitioned to going outside to play. In classroom 1B, part of the children was outside playing, and the others were inside playing with materials. Some children were painting with a teacher using recycled gift cards. Another group was using tweezers and scoops with cotton balls and placing them in ice trays. Children assisted their teacher in collecting the lunch boxes from the refrigerator. All food at this site is brought from home. Younger children sat in high chairs and others at the tables during lunch. Children transitioned to rest time. Those that don’t sleep get a quiet activity on their mat to play with. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground Inspection was not completed in December 2023. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical statement was not on file for A.C. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation training documentation was not on file for A.C and S.E. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation training documentation was not on file for A.C and S.E. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Technical assistance was provided as follows: Item #859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. Note: Playground Inspection was not completed in December 2023. Item #1045 and 1067 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. (b) New staff orientation shall include an overview of the following topics, focusing on the operation of the center: Note Orientation training documentation was not on file for A.C and S.E. Item #1032 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Prior to employment. When submitted, the medical statement shall not be older than 12 months. Note: Medical statement was not on file for A.C. Item #1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Note: S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by January 17, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall 685 Will Isaacs Road Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed a system for checking for expired diaper cream and sun screen. • We discussed the playground and how the mulch erodes and washes downhill. Ms. Hartley stated that she has rubber mulch ordered and it is slated for delivery next week. There aren’t any large structures that would require mulch, however it does help as a buffer for the rocks and sticks. • We discussed that there is a newer Summary of the Law to be posted. • We discussed that incident reports should be filed in the children’s files instead of all together. • We discussed the foundations trainings and how goals need to be added to the activity plans. Codes are added but not the specific goal. That training is offered through the Children’s Council and also on Moodle. • We discussed that the first aid trainings need to state “pediatric first aid”. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 27 Completed Date: 1/3/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley accompanied me today during my walkthrough of the facility. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percentage (81%) as of January 3, 2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of January 3, 2024. Permit type – Five Star License issued 7/17/23. Special Services/Restrictions – 1st shift (Daytime care), No cooking allowed, only single service dishes/utensils, meets enhanced ratios, meets enhanced space. The last visit was a temporary time period visit on 5/25/23. Today’s visit is the facilities first annual compliance visit. The last fire drill was practiced on 12/29/23. The last shelter-in-place drill was practiced on 10/31/23. The last playground inspection was documented on 11/22/23. December’s was forgotten about. The last fire inspection was approved on 11/16/23. The last sanitation inspection was conducted on 11/8/23 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I was greeted by Ms. Hartley in the office. She accompanied me during my walkthrough of the facility. The first room (1A) was having free play with developmentally appropriate materials. Teachers were kind and nurturing. They assisted children in making good choices. A Physical Therapist was working with a child in the classroom setting. They transitioned to going outside to play. In classroom 1B, part of the children was outside playing, and the others were inside playing with materials. Some children were painting with a teacher using recycled gift cards. Another group was using tweezers and scoops with cotton balls and placing them in ice trays. Children assisted their teacher in collecting the lunch boxes from the refrigerator. All food at this site is brought from home. Younger children sat in high chairs and others at the tables during lunch. Children transitioned to rest time. Those that don’t sleep get a quiet activity on their mat to play with. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground Inspection was not completed in December 2023. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical statement was not on file for A.C. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation training documentation was not on file for A.C and S.E. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation training documentation was not on file for A.C and S.E. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Technical assistance was provided as follows: Item #859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. Note: Playground Inspection was not completed in December 2023. Item #1045 and 1067 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. (b) New staff orientation shall include an overview of the following topics, focusing on the operation of the center: Note Orientation training documentation was not on file for A.C and S.E. Item #1032 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Prior to employment. When submitted, the medical statement shall not be older than 12 months. Note: Medical statement was not on file for A.C. Item #1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Note: S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by January 17, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall 685 Will Isaacs Road Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed a system for checking for expired diaper cream and sun screen. • We discussed the playground and how the mulch erodes and washes downhill. Ms. Hartley stated that she has rubber mulch ordered and it is slated for delivery next week. There aren’t any large structures that would require mulch, however it does help as a buffer for the rocks and sticks. • We discussed that there is a newer Summary of the Law to be posted. • We discussed that incident reports should be filed in the children’s files instead of all together. • We discussed the foundations trainings and how goals need to be added to the activity plans. Codes are added but not the specific goal. That training is offered through the Children’s Council and also on Moodle. • We discussed that the first aid trainings need to state “pediatric first aid”. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: KID COVE Facility ID: 95000169 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 27 Completed Date: 1/3/2024 Age: From 1 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Georgia Lee Marshall, Child Care Consultant and also signed by Halee Hartley, owner/administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Today, Ms. Hartley accompanied me today during my walkthrough of the facility. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percentage (81%) as of January 3, 2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Kid Cove, LLC, is current/active as of January 3, 2024. Permit type – Five Star License issued 7/17/23. Special Services/Restrictions – 1st shift (Daytime care), No cooking allowed, only single service dishes/utensils, meets enhanced ratios, meets enhanced space. The last visit was a temporary time period visit on 5/25/23. Today’s visit is the facilities first annual compliance visit. The last fire drill was practiced on 12/29/23. The last shelter-in-place drill was practiced on 10/31/23. The last playground inspection was documented on 11/22/23. December’s was forgotten about. The last fire inspection was approved on 11/16/23. The last sanitation inspection was conducted on 11/8/23 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum Teaching Strategies Gold. Upon my arrival, I was greeted by Ms. Hartley in the office. She accompanied me during my walkthrough of the facility. The first room (1A) was having free play with developmentally appropriate materials. Teachers were kind and nurturing. They assisted children in making good choices. A Physical Therapist was working with a child in the classroom setting. They transitioned to going outside to play. In classroom 1B, part of the children was outside playing, and the others were inside playing with materials. Some children were painting with a teacher using recycled gift cards. Another group was using tweezers and scoops with cotton balls and placing them in ice trays. Children assisted their teacher in collecting the lunch boxes from the refrigerator. All food at this site is brought from home. Younger children sat in high chairs and others at the tables during lunch. Children transitioned to rest time. Those that don’t sleep get a quiet activity on their mat to play with. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground Inspection was not completed in December 2023. .0605(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical statement was not on file for A.C. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation training documentation was not on file for A.C and S.E. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation training documentation was not on file for A.C and S.E. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Technical assistance was provided as follows: Item #859 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. Note: Playground Inspection was not completed in December 2023. Item #1045 and 1067 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. (b) New staff orientation shall include an overview of the following topics, focusing on the operation of the center: Note Orientation training documentation was not on file for A.C and S.E. Item #1032 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Medical Report A statement signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Prior to employment. When submitted, the medical statement shall not be older than 12 months. Note: Medical statement was not on file for A.C. Item #1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Note: S.E. had not completed complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by January 17, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall 685 Will Isaacs Road Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed a system for checking for expired diaper cream and sun screen. • We discussed the playground and how the mulch erodes and washes downhill. Ms. Hartley stated that she has rubber mulch ordered and it is slated for delivery next week. There aren’t any large structures that would require mulch, however it does help as a buffer for the rocks and sticks. • We discussed that there is a newer Summary of the Law to be posted. • We discussed that incident reports should be filed in the children’s files instead of all together. • We discussed the foundations trainings and how goals need to be added to the activity plans. Codes are added but not the specific goal. That training is offered through the Children’s Council and also on Moodle. • We discussed that the first aid trainings need to state “pediatric first aid”. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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