10A NCAC 09 .0304 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 34 Completed Date: 5/22/2025 Age: From 5 To 12 Total Minutes: 210 Time In: 02:30 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Cerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. The last annual compliance visit was conducted on 9/10/24. This is the second annual compliance visit this year so that when I visit this fall, I am not arriving the first week of school. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last fire drill was practiced on 5/2/25. The last lock down drill was practiced 5/6/25. The last fire inspection was approved on 8/23/24. The last sanitation inspection was conducted on 2/24/25 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The last lead water test was dated 7/15/21 and is due every three (3) years. This was due to be repeated on 7/15/24. The Lead-Based Paint testing and Asbestos testing is not showing up as started yet. Please contact your maintenance director for confirmation. Upon my arrival at the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children were playing in centers while others finished their snack. Children were playing games such as Jenga, Legos, art and reading. There were three group leaders here today and children were divided into three groups. One group took balls out to the field to play soccer, one group went to the playground and the other group played in centers and homework/educational time. All the groups rotated so that everyone had a turn going to all three spaces/activities. Snack today consisted of cereal bar and a cheese stick. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Children’s Ibuprofen and children’s Benadryl were in the staff backpacks with the other medications instead of being locked up. 15A NCAC 18A .2820(d) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff L.C.'s first aid training is not from an agency that we can accept. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff L.C.'s CPR training is not from an agency that we can accept. .1102(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff, T.A., did not complete the health and safety trainings within the five years of first taking them. .1103(b) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The emergency medical care plan had fallen off the board behind a shelf. Two if the staff listed is no longer working here as of last week. .0802(b)(1-2) Technical assistance was provided as follows: Item #1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. *The emergency medical care plan had fallen off the board behind a shelf. Two if the staff listed is no longer working here as of last week. This was corrected during the visit. Item #841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. *Children’s Ibuprofen and children’s Benadryl were in the staff backpacks with the other medications instead of being locked up. This was corrected during the visit. Item 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. *Staff, T.A., did not complete the health and safety trainings within the five years of first taking them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *The staff L.C.'s first aid training on file is not from an agency that we can accept. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * The staff L.C.'s CPR training on file is not from an agency that we can accept. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/5/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. • We discussed that the Summary of the Law that is posted needs to be updated to the newest version. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 34 Completed Date: 5/22/2025 Age: From 5 To 12 Total Minutes: 210 Time In: 02:30 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Cerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. The last annual compliance visit was conducted on 9/10/24. This is the second annual compliance visit this year so that when I visit this fall, I am not arriving the first week of school. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last fire drill was practiced on 5/2/25. The last lock down drill was practiced 5/6/25. The last fire inspection was approved on 8/23/24. The last sanitation inspection was conducted on 2/24/25 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The last lead water test was dated 7/15/21 and is due every three (3) years. This was due to be repeated on 7/15/24. The Lead-Based Paint testing and Asbestos testing is not showing up as started yet. Please contact your maintenance director for confirmation. Upon my arrival at the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children were playing in centers while others finished their snack. Children were playing games such as Jenga, Legos, art and reading. There were three group leaders here today and children were divided into three groups. One group took balls out to the field to play soccer, one group went to the playground and the other group played in centers and homework/educational time. All the groups rotated so that everyone had a turn going to all three spaces/activities. Snack today consisted of cereal bar and a cheese stick. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Children’s Ibuprofen and children’s Benadryl were in the staff backpacks with the other medications instead of being locked up. 15A NCAC 18A .2820(d) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff L.C.'s first aid training is not from an agency that we can accept. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff L.C.'s CPR training is not from an agency that we can accept. .1102(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff, T.A., did not complete the health and safety trainings within the five years of first taking them. .1103(b) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The emergency medical care plan had fallen off the board behind a shelf. Two if the staff listed is no longer working here as of last week. .0802(b)(1-2) Technical assistance was provided as follows: Item #1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. *The emergency medical care plan had fallen off the board behind a shelf. Two if the staff listed is no longer working here as of last week. This was corrected during the visit. Item #841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. *Children’s Ibuprofen and children’s Benadryl were in the staff backpacks with the other medications instead of being locked up. This was corrected during the visit. Item 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. *Staff, T.A., did not complete the health and safety trainings within the five years of first taking them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *The staff L.C.'s first aid training on file is not from an agency that we can accept. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * The staff L.C.'s CPR training on file is not from an agency that we can accept. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/5/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. • We discussed that the Summary of the Law that is posted needs to be updated to the newest version. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 34 Completed Date: 5/22/2025 Age: From 5 To 12 Total Minutes: 210 Time In: 02:30 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Cerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. The last annual compliance visit was conducted on 9/10/24. This is the second annual compliance visit this year so that when I visit this fall, I am not arriving the first week of school. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last fire drill was practiced on 5/2/25. The last lock down drill was practiced 5/6/25. The last fire inspection was approved on 8/23/24. The last sanitation inspection was conducted on 2/24/25 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The last lead water test was dated 7/15/21 and is due every three (3) years. This was due to be repeated on 7/15/24. The Lead-Based Paint testing and Asbestos testing is not showing up as started yet. Please contact your maintenance director for confirmation. Upon my arrival at the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children were playing in centers while others finished their snack. Children were playing games such as Jenga, Legos, art and reading. There were three group leaders here today and children were divided into three groups. One group took balls out to the field to play soccer, one group went to the playground and the other group played in centers and homework/educational time. All the groups rotated so that everyone had a turn going to all three spaces/activities. Snack today consisted of cereal bar and a cheese stick. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Children’s Ibuprofen and children’s Benadryl were in the staff backpacks with the other medications instead of being locked up. 15A NCAC 18A .2820(d) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff L.C.'s first aid training is not from an agency that we can accept. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff L.C.'s CPR training is not from an agency that we can accept. .1102(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff, T.A., did not complete the health and safety trainings within the five years of first taking them. .1103(b) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The emergency medical care plan had fallen off the board behind a shelf. Two if the staff listed is no longer working here as of last week. .0802(b)(1-2) Technical assistance was provided as follows: Item #1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. *The emergency medical care plan had fallen off the board behind a shelf. Two if the staff listed is no longer working here as of last week. This was corrected during the visit. Item #841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. *Children’s Ibuprofen and children’s Benadryl were in the staff backpacks with the other medications instead of being locked up. This was corrected during the visit. Item 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. *Staff, T.A., did not complete the health and safety trainings within the five years of first taking them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *The staff L.C.'s first aid training on file is not from an agency that we can accept. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * The staff L.C.'s CPR training on file is not from an agency that we can accept. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/5/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. • We discussed that the Summary of the Law that is posted needs to be updated to the newest version. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 34 Completed Date: 5/22/2025 Age: From 5 To 12 Total Minutes: 210 Time In: 02:30 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Cerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. The last annual compliance visit was conducted on 9/10/24. This is the second annual compliance visit this year so that when I visit this fall, I am not arriving the first week of school. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last fire drill was practiced on 5/2/25. The last lock down drill was practiced 5/6/25. The last fire inspection was approved on 8/23/24. The last sanitation inspection was conducted on 2/24/25 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The last lead water test was dated 7/15/21 and is due every three (3) years. This was due to be repeated on 7/15/24. The Lead-Based Paint testing and Asbestos testing is not showing up as started yet. Please contact your maintenance director for confirmation. Upon my arrival at the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children were playing in centers while others finished their snack. Children were playing games such as Jenga, Legos, art and reading. There were three group leaders here today and children were divided into three groups. One group took balls out to the field to play soccer, one group went to the playground and the other group played in centers and homework/educational time. All the groups rotated so that everyone had a turn going to all three spaces/activities. Snack today consisted of cereal bar and a cheese stick. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Children’s Ibuprofen and children’s Benadryl were in the staff backpacks with the other medications instead of being locked up. 15A NCAC 18A .2820(d) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff L.C.'s first aid training is not from an agency that we can accept. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff L.C.'s CPR training is not from an agency that we can accept. .1102(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff, T.A., did not complete the health and safety trainings within the five years of first taking them. .1103(b) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The emergency medical care plan had fallen off the board behind a shelf. Two if the staff listed is no longer working here as of last week. .0802(b)(1-2) Technical assistance was provided as follows: Item #1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. *The emergency medical care plan had fallen off the board behind a shelf. Two if the staff listed is no longer working here as of last week. This was corrected during the visit. Item #841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. *Children’s Ibuprofen and children’s Benadryl were in the staff backpacks with the other medications instead of being locked up. This was corrected during the visit. Item 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. *Staff, T.A., did not complete the health and safety trainings within the five years of first taking them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *The staff L.C.'s first aid training on file is not from an agency that we can accept. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * The staff L.C.'s CPR training on file is not from an agency that we can accept. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/5/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. • We discussed that the Summary of the Law that is posted needs to be updated to the newest version. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 34 Completed Date: 5/22/2025 Age: From 5 To 12 Total Minutes: 210 Time In: 02:30 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Cerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. The last annual compliance visit was conducted on 9/10/24. This is the second annual compliance visit this year so that when I visit this fall, I am not arriving the first week of school. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last fire drill was practiced on 5/2/25. The last lock down drill was practiced 5/6/25. The last fire inspection was approved on 8/23/24. The last sanitation inspection was conducted on 2/24/25 with zero (0) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The last lead water test was dated 7/15/21 and is due every three (3) years. This was due to be repeated on 7/15/24. The Lead-Based Paint testing and Asbestos testing is not showing up as started yet. Please contact your maintenance director for confirmation. Upon my arrival at the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children were playing in centers while others finished their snack. Children were playing games such as Jenga, Legos, art and reading. There were three group leaders here today and children were divided into three groups. One group took balls out to the field to play soccer, one group went to the playground and the other group played in centers and homework/educational time. All the groups rotated so that everyone had a turn going to all three spaces/activities. Snack today consisted of cereal bar and a cheese stick. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Children’s Ibuprofen and children’s Benadryl were in the staff backpacks with the other medications instead of being locked up. 15A NCAC 18A .2820(d) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff L.C.'s first aid training is not from an agency that we can accept. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff L.C.'s CPR training is not from an agency that we can accept. .1102(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff, T.A., did not complete the health and safety trainings within the five years of first taking them. .1103(b) 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The emergency medical care plan had fallen off the board behind a shelf. Two if the staff listed is no longer working here as of last week. .0802(b)(1-2) Technical assistance was provided as follows: Item #1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. *The emergency medical care plan had fallen off the board behind a shelf. Two if the staff listed is no longer working here as of last week. This was corrected during the visit. Item #841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. *Children’s Ibuprofen and children’s Benadryl were in the staff backpacks with the other medications instead of being locked up. This was corrected during the visit. Item 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. *Staff, T.A., did not complete the health and safety trainings within the five years of first taking them. Item #1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. *The staff L.C.'s first aid training on file is not from an agency that we can accept. Item #1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. * The staff L.C.'s CPR training on file is not from an agency that we can accept. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/5/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. • We discussed that the Summary of the Law that is posted needs to be updated to the newest version. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 3/3/2025 Number Present: 45 Completed Date: 3/3/2025 Age: From 5 To 11 Total Minutes: 145 Time In: 02:35 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit is to follow-up on a sanitation inspection that stated that unlicensed space was being used. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Cerda Armas , Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Due to Tropical Storm Helene, Valle Crucis School was flooded beyond use. A new school has been underway but will not be ready this school year. In talking with the program director, Trevor Owens, in order to serve the after-school population at Valle Crucis School, those children are bussed to Cove Creel Extended Learning Center and have completed the enrollment process in this facility. This allows them to be mixed with the children from Cove Creek School. Today, I observed three (3) groups of children today. When I arrived, the children were finishing snack and going into centers. Snack today consisted of goldfish crackers and milk. The youngest children were lining up to go to the bathroom and then outside to play on the playground. The two (2) groups with older children were separated out in the cafeteria area with two (2) group leaders. There are sixty (60) children enrolled and forty-five (45) present today. At 3:40, the younger children came inside, and the older children lined up to go to the bathroom and go outside to play. While inside, children have “education time” which is a time for homework and other educational learning. They also play in centers. On 2/24/25, this facility received a sanitation inspection which stated that they were using an “agricultural” space which is not a licensed space to have the children. Today’s visit was to follow up on that report and start the process of making that a licensed space. During today’s visit, I measured the space, which is a science lab. We discussed that all the hand sanitizer, disinfecting wipes would need to be stored five (5) feet high. The chemicals/cleaners under the sink would need to be locked with a lock/key, combination lock or a magnetic lock. We discussed the plants in the classroom and how to check to see if they are poisonous. If they are, they would need to be moved to be five (5) feet high. The following violations were documented during today’s visit: Violation Number Comment Rule 209 Children used space that was not approved. The science lab has been being used for a group to us two (2) days a week, when the art room isn't available. GS 110-91(1)&(4-5) Technical Assistance: • Even though the space was not being used today, a violation was cited today for using space that was not previously approved. o It was stated that the art room (which is approved space) is used three (3) days a week and the science lab is used two (2) days a week. The program coordinator must make sure that the hand sanitizer, disinfecting wipes would need to be stored five (5) feet high. The chemicals/cleaners under the sink would need to be locked with a lock/key, combination lock or a magnetic lock. We discussed the plants in the classroom and how to check to see if they are poisonous. If they are, they would need to be moved to be five (5) feet high. o Before the science lab can be used, you must provide a statement from the maintenance director the space continues to meet education code, current fire inspection and an occupational sanitation inspection Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by March 17, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Lead and asbestos testing deadlines have been extended till May 2025 with remediation funding available. • Lead water testing is past due and environmental health has given you a warning with a note that the next visit it will be a violation which will automatically be a provisional sanitation score. This is due ever 3 years. • Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 3/3/2025 Number Present: 45 Completed Date: 3/3/2025 Age: From 5 To 11 Total Minutes: 145 Time In: 02:35 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit is to follow-up on a sanitation inspection that stated that unlicensed space was being used. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Cerda Armas , Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site with you. Due to Tropical Storm Helene, Valle Crucis School was flooded beyond use. A new school has been underway but will not be ready this school year. In talking with the program director, Trevor Owens, in order to serve the after-school population at Valle Crucis School, those children are bussed to Cove Creel Extended Learning Center and have completed the enrollment process in this facility. This allows them to be mixed with the children from Cove Creek School. Today, I observed three (3) groups of children today. When I arrived, the children were finishing snack and going into centers. Snack today consisted of goldfish crackers and milk. The youngest children were lining up to go to the bathroom and then outside to play on the playground. The two (2) groups with older children were separated out in the cafeteria area with two (2) group leaders. There are sixty (60) children enrolled and forty-five (45) present today. At 3:40, the younger children came inside, and the older children lined up to go to the bathroom and go outside to play. While inside, children have “education time” which is a time for homework and other educational learning. They also play in centers. On 2/24/25, this facility received a sanitation inspection which stated that they were using an “agricultural” space which is not a licensed space to have the children. Today’s visit was to follow up on that report and start the process of making that a licensed space. During today’s visit, I measured the space, which is a science lab. We discussed that all the hand sanitizer, disinfecting wipes would need to be stored five (5) feet high. The chemicals/cleaners under the sink would need to be locked with a lock/key, combination lock or a magnetic lock. We discussed the plants in the classroom and how to check to see if they are poisonous. If they are, they would need to be moved to be five (5) feet high. The following violations were documented during today’s visit: Violation Number Comment Rule 209 Children used space that was not approved. The science lab has been being used for a group to us two (2) days a week, when the art room isn't available. GS 110-91(1)&(4-5) Technical Assistance: • Even though the space was not being used today, a violation was cited today for using space that was not previously approved. o It was stated that the art room (which is approved space) is used three (3) days a week and the science lab is used two (2) days a week. The program coordinator must make sure that the hand sanitizer, disinfecting wipes would need to be stored five (5) feet high. The chemicals/cleaners under the sink would need to be locked with a lock/key, combination lock or a magnetic lock. We discussed the plants in the classroom and how to check to see if they are poisonous. If they are, they would need to be moved to be five (5) feet high. o Before the science lab can be used, you must provide a statement from the maintenance director the space continues to meet education code, current fire inspection and an occupational sanitation inspection Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by March 17, 2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Lead and asbestos testing deadlines have been extended till May 2025 with remediation funding available. • Lead water testing is past due and environmental health has given you a warning with a note that the next visit it will be a violation which will automatically be a provisional sanitation score. This is due ever 3 years. • Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check System (ABCMS)- All child care facility administrators are required to complete the new ABCMS criminal background check portal training on Moodle. Once the training is complete, the administrator will need to log into the ABCMS system to review the staff roster to ensure that all current staff members are listed. When someone is hired or terminated, the administrator will need to log into the ABCMS system to indicate the hire or termination date. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 8/30/2024 Number Present: 17 Completed Date: 8/30/2024 Age: From 5 To 10 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Ceerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percentage (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 9/20/23. The last fire drill was practiced today since school has only been in session for approximately two weeks. The last shelter-in-place drill was practiced in April 2024 (last school year) and will be conducted next week. The last fire inspection was approved on 8/23/24 and submitted to me today. The last sanitation inspection was conducted on 5/2/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival to the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children began arriving at approximately 2:25. They sign in using the Pro-care app. The other group leader messaged Ms. Cerda-Armas to let her know he was delayed due to heavy traffic since there is a football game this weekend. At 2:35, there were 15 children (the youngest was five years old and they follow the highest voluntary ratios). Theo arrived at 2:40; at that time, Ms. Cerda-Armas had 16 children. Children had a choice at snack today of either a blueberry muffin or Cheetos and they could also choose milk or string cheese. Stations of water color painting, games, table tennis, and a variety of other activities. Children had education time to work on homework if they chose to do so. They groups went outside to play on the playground as parents came to pick up children. Activities were available inside again and another snack was offered to the last few children remaining. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. A menu was not posted for the month of August. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two over-the-counter medications were with the child’s emergency medication and not locked up. 15A NCAC 18A .2820(d) 1756 Enhanced staff/child ratios and group sizes were not met. The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan on site was not current. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Group leader TG did not complete the required heath and safety trainings within one year of hire. .1102(a) Technical assistance was provided as follows: Item #.525 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Note: Planning menus in advance helps to ensure that food will be on hand. A menu was not posted for the month of August. Item #.1841 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Note: Two over-the-counter medications were with the child’s emergency medication and not locked up. Item #.1898 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. Note: Group leader TG did not complete the required heath and safety trainings within one year of hire. Item #.1824 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Note: The EPR Plan on site was not current. Item #.1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Note: Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Achieving Compliance: A follow-up visit will be conducted to verify compliance of staff/child ratio: Item # .1756 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Note: The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 13, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the TCA, will need to get her criminal background check renewed prior to 9/11/24. • A summary of the law was posted, but it is not the most current version. Please post the most recent version. • Today’s visit was made only two (2) weeks into the school year so that is why the fire drill was done today. It was done as a teaching strategy to show children what they are to do in case of a fire during after school hours. • We discussed that a shelter in place/lock down drill will be practiced next week. • No incidents have occurred this school year, however, remember to start an incident log and keep it maintained. • Make sure that parents that fill out sunscreen forms are specific and fill out all blanks. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 8/30/2024 Number Present: 17 Completed Date: 8/30/2024 Age: From 5 To 10 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Ceerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percentage (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 9/20/23. The last fire drill was practiced today since school has only been in session for approximately two weeks. The last shelter-in-place drill was practiced in April 2024 (last school year) and will be conducted next week. The last fire inspection was approved on 8/23/24 and submitted to me today. The last sanitation inspection was conducted on 5/2/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival to the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children began arriving at approximately 2:25. They sign in using the Pro-care app. The other group leader messaged Ms. Cerda-Armas to let her know he was delayed due to heavy traffic since there is a football game this weekend. At 2:35, there were 15 children (the youngest was five years old and they follow the highest voluntary ratios). Theo arrived at 2:40; at that time, Ms. Cerda-Armas had 16 children. Children had a choice at snack today of either a blueberry muffin or Cheetos and they could also choose milk or string cheese. Stations of water color painting, games, table tennis, and a variety of other activities. Children had education time to work on homework if they chose to do so. They groups went outside to play on the playground as parents came to pick up children. Activities were available inside again and another snack was offered to the last few children remaining. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. A menu was not posted for the month of August. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two over-the-counter medications were with the child’s emergency medication and not locked up. 15A NCAC 18A .2820(d) 1756 Enhanced staff/child ratios and group sizes were not met. The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan on site was not current. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Group leader TG did not complete the required heath and safety trainings within one year of hire. .1102(a) Technical assistance was provided as follows: Item #.525 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Note: Planning menus in advance helps to ensure that food will be on hand. A menu was not posted for the month of August. Item #.1841 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Note: Two over-the-counter medications were with the child’s emergency medication and not locked up. Item #.1898 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. Note: Group leader TG did not complete the required heath and safety trainings within one year of hire. Item #.1824 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Note: The EPR Plan on site was not current. Item #.1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Note: Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Achieving Compliance: A follow-up visit will be conducted to verify compliance of staff/child ratio: Item # .1756 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Note: The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 13, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the TCA, will need to get her criminal background check renewed prior to 9/11/24. • A summary of the law was posted, but it is not the most current version. Please post the most recent version. • Today’s visit was made only two (2) weeks into the school year so that is why the fire drill was done today. It was done as a teaching strategy to show children what they are to do in case of a fire during after school hours. • We discussed that a shelter in place/lock down drill will be practiced next week. • No incidents have occurred this school year, however, remember to start an incident log and keep it maintained. • Make sure that parents that fill out sunscreen forms are specific and fill out all blanks. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0607 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 8/30/2024 Number Present: 17 Completed Date: 8/30/2024 Age: From 5 To 10 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Ceerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percentage (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 9/20/23. The last fire drill was practiced today since school has only been in session for approximately two weeks. The last shelter-in-place drill was practiced in April 2024 (last school year) and will be conducted next week. The last fire inspection was approved on 8/23/24 and submitted to me today. The last sanitation inspection was conducted on 5/2/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival to the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children began arriving at approximately 2:25. They sign in using the Pro-care app. The other group leader messaged Ms. Cerda-Armas to let her know he was delayed due to heavy traffic since there is a football game this weekend. At 2:35, there were 15 children (the youngest was five years old and they follow the highest voluntary ratios). Theo arrived at 2:40; at that time, Ms. Cerda-Armas had 16 children. Children had a choice at snack today of either a blueberry muffin or Cheetos and they could also choose milk or string cheese. Stations of water color painting, games, table tennis, and a variety of other activities. Children had education time to work on homework if they chose to do so. They groups went outside to play on the playground as parents came to pick up children. Activities were available inside again and another snack was offered to the last few children remaining. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. A menu was not posted for the month of August. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two over-the-counter medications were with the child’s emergency medication and not locked up. 15A NCAC 18A .2820(d) 1756 Enhanced staff/child ratios and group sizes were not met. The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan on site was not current. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Group leader TG did not complete the required heath and safety trainings within one year of hire. .1102(a) Technical assistance was provided as follows: Item #.525 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Note: Planning menus in advance helps to ensure that food will be on hand. A menu was not posted for the month of August. Item #.1841 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Note: Two over-the-counter medications were with the child’s emergency medication and not locked up. Item #.1898 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. Note: Group leader TG did not complete the required heath and safety trainings within one year of hire. Item #.1824 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Note: The EPR Plan on site was not current. Item #.1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Note: Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Achieving Compliance: A follow-up visit will be conducted to verify compliance of staff/child ratio: Item # .1756 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Note: The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 13, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the TCA, will need to get her criminal background check renewed prior to 9/11/24. • A summary of the law was posted, but it is not the most current version. Please post the most recent version. • Today’s visit was made only two (2) weeks into the school year so that is why the fire drill was done today. It was done as a teaching strategy to show children what they are to do in case of a fire during after school hours. • We discussed that a shelter in place/lock down drill will be practiced next week. • No incidents have occurred this school year, however, remember to start an incident log and keep it maintained. • Make sure that parents that fill out sunscreen forms are specific and fill out all blanks. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 8/30/2024 Number Present: 17 Completed Date: 8/30/2024 Age: From 5 To 10 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Ceerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percentage (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 9/20/23. The last fire drill was practiced today since school has only been in session for approximately two weeks. The last shelter-in-place drill was practiced in April 2024 (last school year) and will be conducted next week. The last fire inspection was approved on 8/23/24 and submitted to me today. The last sanitation inspection was conducted on 5/2/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival to the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children began arriving at approximately 2:25. They sign in using the Pro-care app. The other group leader messaged Ms. Cerda-Armas to let her know he was delayed due to heavy traffic since there is a football game this weekend. At 2:35, there were 15 children (the youngest was five years old and they follow the highest voluntary ratios). Theo arrived at 2:40; at that time, Ms. Cerda-Armas had 16 children. Children had a choice at snack today of either a blueberry muffin or Cheetos and they could also choose milk or string cheese. Stations of water color painting, games, table tennis, and a variety of other activities. Children had education time to work on homework if they chose to do so. They groups went outside to play on the playground as parents came to pick up children. Activities were available inside again and another snack was offered to the last few children remaining. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. A menu was not posted for the month of August. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two over-the-counter medications were with the child’s emergency medication and not locked up. 15A NCAC 18A .2820(d) 1756 Enhanced staff/child ratios and group sizes were not met. The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan on site was not current. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Group leader TG did not complete the required heath and safety trainings within one year of hire. .1102(a) Technical assistance was provided as follows: Item #.525 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Note: Planning menus in advance helps to ensure that food will be on hand. A menu was not posted for the month of August. Item #.1841 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Note: Two over-the-counter medications were with the child’s emergency medication and not locked up. Item #.1898 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. Note: Group leader TG did not complete the required heath and safety trainings within one year of hire. Item #.1824 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Note: The EPR Plan on site was not current. Item #.1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Note: Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Achieving Compliance: A follow-up visit will be conducted to verify compliance of staff/child ratio: Item # .1756 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Note: The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 13, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the TCA, will need to get her criminal background check renewed prior to 9/11/24. • A summary of the law was posted, but it is not the most current version. Please post the most recent version. • Today’s visit was made only two (2) weeks into the school year so that is why the fire drill was done today. It was done as a teaching strategy to show children what they are to do in case of a fire during after school hours. • We discussed that a shelter in place/lock down drill will be practiced next week. • No incidents have occurred this school year, however, remember to start an incident log and keep it maintained. • Make sure that parents that fill out sunscreen forms are specific and fill out all blanks. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 8/30/2024 Number Present: 17 Completed Date: 8/30/2024 Age: From 5 To 10 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Ceerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percentage (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 9/20/23. The last fire drill was practiced today since school has only been in session for approximately two weeks. The last shelter-in-place drill was practiced in April 2024 (last school year) and will be conducted next week. The last fire inspection was approved on 8/23/24 and submitted to me today. The last sanitation inspection was conducted on 5/2/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival to the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children began arriving at approximately 2:25. They sign in using the Pro-care app. The other group leader messaged Ms. Cerda-Armas to let her know he was delayed due to heavy traffic since there is a football game this weekend. At 2:35, there were 15 children (the youngest was five years old and they follow the highest voluntary ratios). Theo arrived at 2:40; at that time, Ms. Cerda-Armas had 16 children. Children had a choice at snack today of either a blueberry muffin or Cheetos and they could also choose milk or string cheese. Stations of water color painting, games, table tennis, and a variety of other activities. Children had education time to work on homework if they chose to do so. They groups went outside to play on the playground as parents came to pick up children. Activities were available inside again and another snack was offered to the last few children remaining. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. A menu was not posted for the month of August. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two over-the-counter medications were with the child’s emergency medication and not locked up. 15A NCAC 18A .2820(d) 1756 Enhanced staff/child ratios and group sizes were not met. The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan on site was not current. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Group leader TG did not complete the required heath and safety trainings within one year of hire. .1102(a) Technical assistance was provided as follows: Item #.525 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Note: Planning menus in advance helps to ensure that food will be on hand. A menu was not posted for the month of August. Item #.1841 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Note: Two over-the-counter medications were with the child’s emergency medication and not locked up. Item #.1898 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. Note: Group leader TG did not complete the required heath and safety trainings within one year of hire. Item #.1824 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Note: The EPR Plan on site was not current. Item #.1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Note: Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Achieving Compliance: A follow-up visit will be conducted to verify compliance of staff/child ratio: Item # .1756 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Note: The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 13, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the TCA, will need to get her criminal background check renewed prior to 9/11/24. • A summary of the law was posted, but it is not the most current version. Please post the most recent version. • Today’s visit was made only two (2) weeks into the school year so that is why the fire drill was done today. It was done as a teaching strategy to show children what they are to do in case of a fire during after school hours. • We discussed that a shelter in place/lock down drill will be practiced next week. • No incidents have occurred this school year, however, remember to start an incident log and keep it maintained. • Make sure that parents that fill out sunscreen forms are specific and fill out all blanks. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 8/30/2024 Number Present: 17 Completed Date: 8/30/2024 Age: From 5 To 10 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Ceerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percentage (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 9/20/23. The last fire drill was practiced today since school has only been in session for approximately two weeks. The last shelter-in-place drill was practiced in April 2024 (last school year) and will be conducted next week. The last fire inspection was approved on 8/23/24 and submitted to me today. The last sanitation inspection was conducted on 5/2/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival to the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children began arriving at approximately 2:25. They sign in using the Pro-care app. The other group leader messaged Ms. Cerda-Armas to let her know he was delayed due to heavy traffic since there is a football game this weekend. At 2:35, there were 15 children (the youngest was five years old and they follow the highest voluntary ratios). Theo arrived at 2:40; at that time, Ms. Cerda-Armas had 16 children. Children had a choice at snack today of either a blueberry muffin or Cheetos and they could also choose milk or string cheese. Stations of water color painting, games, table tennis, and a variety of other activities. Children had education time to work on homework if they chose to do so. They groups went outside to play on the playground as parents came to pick up children. Activities were available inside again and another snack was offered to the last few children remaining. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. A menu was not posted for the month of August. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two over-the-counter medications were with the child’s emergency medication and not locked up. 15A NCAC 18A .2820(d) 1756 Enhanced staff/child ratios and group sizes were not met. The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan on site was not current. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Group leader TG did not complete the required heath and safety trainings within one year of hire. .1102(a) Technical assistance was provided as follows: Item #.525 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Note: Planning menus in advance helps to ensure that food will be on hand. A menu was not posted for the month of August. Item #.1841 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Note: Two over-the-counter medications were with the child’s emergency medication and not locked up. Item #.1898 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. Note: Group leader TG did not complete the required heath and safety trainings within one year of hire. Item #.1824 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Note: The EPR Plan on site was not current. Item #.1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Note: Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Achieving Compliance: A follow-up visit will be conducted to verify compliance of staff/child ratio: Item # .1756 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Note: The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 13, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the TCA, will need to get her criminal background check renewed prior to 9/11/24. • A summary of the law was posted, but it is not the most current version. Please post the most recent version. • Today’s visit was made only two (2) weeks into the school year so that is why the fire drill was done today. It was done as a teaching strategy to show children what they are to do in case of a fire during after school hours. • We discussed that a shelter in place/lock down drill will be practiced next week. • No incidents have occurred this school year, however, remember to start an incident log and keep it maintained. • Make sure that parents that fill out sunscreen forms are specific and fill out all blanks. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 8/30/2024 Number Present: 17 Completed Date: 8/30/2024 Age: From 5 To 10 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Ceerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percentage (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 9/20/23. The last fire drill was practiced today since school has only been in session for approximately two weeks. The last shelter-in-place drill was practiced in April 2024 (last school year) and will be conducted next week. The last fire inspection was approved on 8/23/24 and submitted to me today. The last sanitation inspection was conducted on 5/2/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival to the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children began arriving at approximately 2:25. They sign in using the Pro-care app. The other group leader messaged Ms. Cerda-Armas to let her know he was delayed due to heavy traffic since there is a football game this weekend. At 2:35, there were 15 children (the youngest was five years old and they follow the highest voluntary ratios). Theo arrived at 2:40; at that time, Ms. Cerda-Armas had 16 children. Children had a choice at snack today of either a blueberry muffin or Cheetos and they could also choose milk or string cheese. Stations of water color painting, games, table tennis, and a variety of other activities. Children had education time to work on homework if they chose to do so. They groups went outside to play on the playground as parents came to pick up children. Activities were available inside again and another snack was offered to the last few children remaining. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. A menu was not posted for the month of August. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two over-the-counter medications were with the child’s emergency medication and not locked up. 15A NCAC 18A .2820(d) 1756 Enhanced staff/child ratios and group sizes were not met. The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan on site was not current. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Group leader TG did not complete the required heath and safety trainings within one year of hire. .1102(a) Technical assistance was provided as follows: Item #.525 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Note: Planning menus in advance helps to ensure that food will be on hand. A menu was not posted for the month of August. Item #.1841 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Note: Two over-the-counter medications were with the child’s emergency medication and not locked up. Item #.1898 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. Note: Group leader TG did not complete the required heath and safety trainings within one year of hire. Item #.1824 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Note: The EPR Plan on site was not current. Item #.1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Note: Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Achieving Compliance: A follow-up visit will be conducted to verify compliance of staff/child ratio: Item # .1756 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Note: The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 13, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the TCA, will need to get her criminal background check renewed prior to 9/11/24. • A summary of the law was posted, but it is not the most current version. Please post the most recent version. • Today’s visit was made only two (2) weeks into the school year so that is why the fire drill was done today. It was done as a teaching strategy to show children what they are to do in case of a fire during after school hours. • We discussed that a shelter in place/lock down drill will be practiced next week. • No incidents have occurred this school year, however, remember to start an incident log and keep it maintained. • Make sure that parents that fill out sunscreen forms are specific and fill out all blanks. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 8/30/2024 Number Present: 17 Completed Date: 8/30/2024 Age: From 5 To 10 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Ceerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percentage (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 9/20/23. The last fire drill was practiced today since school has only been in session for approximately two weeks. The last shelter-in-place drill was practiced in April 2024 (last school year) and will be conducted next week. The last fire inspection was approved on 8/23/24 and submitted to me today. The last sanitation inspection was conducted on 5/2/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival to the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children began arriving at approximately 2:25. They sign in using the Pro-care app. The other group leader messaged Ms. Cerda-Armas to let her know he was delayed due to heavy traffic since there is a football game this weekend. At 2:35, there were 15 children (the youngest was five years old and they follow the highest voluntary ratios). Theo arrived at 2:40; at that time, Ms. Cerda-Armas had 16 children. Children had a choice at snack today of either a blueberry muffin or Cheetos and they could also choose milk or string cheese. Stations of water color painting, games, table tennis, and a variety of other activities. Children had education time to work on homework if they chose to do so. They groups went outside to play on the playground as parents came to pick up children. Activities were available inside again and another snack was offered to the last few children remaining. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. A menu was not posted for the month of August. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two over-the-counter medications were with the child’s emergency medication and not locked up. 15A NCAC 18A .2820(d) 1756 Enhanced staff/child ratios and group sizes were not met. The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan on site was not current. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Group leader TG did not complete the required heath and safety trainings within one year of hire. .1102(a) Technical assistance was provided as follows: Item #.525 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Note: Planning menus in advance helps to ensure that food will be on hand. A menu was not posted for the month of August. Item #.1841 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Note: Two over-the-counter medications were with the child’s emergency medication and not locked up. Item #.1898 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. Note: Group leader TG did not complete the required heath and safety trainings within one year of hire. Item #.1824 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Note: The EPR Plan on site was not current. Item #.1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Note: Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Achieving Compliance: A follow-up visit will be conducted to verify compliance of staff/child ratio: Item # .1756 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Note: The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 13, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the TCA, will need to get her criminal background check renewed prior to 9/11/24. • A summary of the law was posted, but it is not the most current version. Please post the most recent version. • Today’s visit was made only two (2) weeks into the school year so that is why the fire drill was done today. It was done as a teaching strategy to show children what they are to do in case of a fire during after school hours. • We discussed that a shelter in place/lock down drill will be practiced next week. • No incidents have occurred this school year, however, remember to start an incident log and keep it maintained. • Make sure that parents that fill out sunscreen forms are specific and fill out all blanks. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 8/30/2024 Number Present: 17 Completed Date: 8/30/2024 Age: From 5 To 10 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Georgia Lee Marshall, Child Care Consultant and also signed by Teresa Ceerda-Armas, Program Coordinator, during the visit. An electronic signed copy of the visit summary was left on-site and electronically emailed to you and the program director Trevor Owens. Today, Ms. Cerda-Armas was available to assist me during my visit. The indoor and outdoor areas were monitored today, including (but not limited to) supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-six percentage (96%) as of 8/30/24. This afterschool facility is owned and operated by Watauga County Schools and is housed in Cove Creek Elementary School. Permit type – Five Star license issued April 6, 2023. Special Services/Restrictions – Daytime care only, school age care only, meeting reduced ratios meeting enhanced space, playground does not meet child care playground safety standards. The last annual compliance visit was conducted on 9/20/23. The last fire drill was practiced today since school has only been in session for approximately two weeks. The last shelter-in-place drill was practiced in April 2024 (last school year) and will be conducted next week. The last fire inspection was approved on 8/23/24 and submitted to me today. The last sanitation inspection was conducted on 5/2/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival to the school, I signed in at the front office. I entered the cafeteria where Ms. Cerda-Armas was setting up the classroom area. I greeted her and explained the reason for today’s visit. Children began arriving at approximately 2:25. They sign in using the Pro-care app. The other group leader messaged Ms. Cerda-Armas to let her know he was delayed due to heavy traffic since there is a football game this weekend. At 2:35, there were 15 children (the youngest was five years old and they follow the highest voluntary ratios). Theo arrived at 2:40; at that time, Ms. Cerda-Armas had 16 children. Children had a choice at snack today of either a blueberry muffin or Cheetos and they could also choose milk or string cheese. Stations of water color painting, games, table tennis, and a variety of other activities. Children had education time to work on homework if they chose to do so. They groups went outside to play on the playground as parents came to pick up children. Activities were available inside again and another snack was offered to the last few children remaining. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. A menu was not posted for the month of August. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two over-the-counter medications were with the child’s emergency medication and not locked up. 15A NCAC 18A .2820(d) 1756 Enhanced staff/child ratios and group sizes were not met. The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan on site was not current. .0607(e) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Group leader TG did not complete the required heath and safety trainings within one year of hire. .1102(a) Technical assistance was provided as follows: Item #.525 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Note: Planning menus in advance helps to ensure that food will be on hand. A menu was not posted for the month of August. Item #.1841 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Note: Two over-the-counter medications were with the child’s emergency medication and not locked up. Item #.1898 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this Section. Note: Group leader TG did not complete the required heath and safety trainings within one year of hire. Item #.1824 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. Note: The EPR Plan on site was not current. Item #.1897 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Note: Group leader GP, has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. Achieving Compliance: A follow-up visit will be conducted to verify compliance of staff/child ratio: Item # .1756 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Note: The second group leader expected to arrive at 2:30 did not arrive until 2:45. Ms. Cerda-Armas had 16 children, of which the youngest was five years old. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by September 13, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • Today we discussed the TCA, will need to get her criminal background check renewed prior to 9/11/24. • A summary of the law was posted, but it is not the most current version. Please post the most recent version. • Today’s visit was made only two (2) weeks into the school year so that is why the fire drill was done today. It was done as a teaching strategy to show children what they are to do in case of a fire during after school hours. • We discussed that a shelter in place/lock down drill will be practiced next week. • No incidents have occurred this school year, however, remember to start an incident log and keep it maintained. • Make sure that parents that fill out sunscreen forms are specific and fill out all blanks. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 27 Completed Date: 9/20/2023 Age: From 5 To 11 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized Georgia Lee Marshall, Child Care Consultant and also signed by Teresa, Cerda-Armos, Program Coordinator, during the visit. An electronic signed copy of the visit summary was emailed to you. During today’s visit, Teresa, Cerda-Armos, Program Coordinator, was available to assist me and answer my questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percentage as of 9/20/23. This Extended Learning Center (afterschool) is owned and operated by Watauga County Schools and housed in Cove Creek Elementary School. Permit type – Five (5) Star License, issued April 6, 2023. Special Services/Restrictions – School age children only, meets reduced ratios, meets enhanced space and does not meet child care Playground Safety Standards. The last annual compliance visit was conducted on 9/27/23. The last fire drill was practiced on 8/30/23. The last lock down drill was practiced on 9/15/23. The last fire inspection was approved on 9/22/22. They just had a recent inspection but she has not gotten a copy from the office yet. She will have it for me when I make my return visit. The last sanitation inspection was conducted on 5/12/23 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival, children were working in stations with various play materials. Children that had homework was working on that as needed. Some of the activities was art, ping pong, a store with cash register, building materials and books (just to name a few). They had snack before I arrived which consisted of pretzels, Nutella, cheese sticks and water. There are two group leaders for the two groups of children. One group leader has only been here for about three (3) weeks so they try not to separate the group unless they have to. After homework time, the group took a bathroom break and went outside to play. Children came inside closer to time to depart and worked with the play materials. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item #.1041 110-90.2. Mandatory child care providers' criminal history checks (b) Effective January 1, 1996, the Department shall ensure that, prior to employment and every three five years thereafter, the criminal history of all child care providers is checked and a determination is made of the child care provider's fitness to have responsibility for the safety and well-being of children based on the criminal history. The Department shall ensure that all child care providers are checked for county, State, and federal criminal histories. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Item #.1757 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers shall have a valid qualification letter prior to employment or living in the family child care home, and the qualification letter shall be kept on file at the facility for review by representatives of the Division. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Since the Staff and training worksheet was not available for review, I will make a return visit on Monday September 25, 2023 to go over staff files. The staff and training worksheet must be completed by next visit. Due to TG not having a criminal background check, as soon as ratio’s were low, I had to send TG home to not return until the background and fingerprints are completed and a qualification letter is on site. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by October 4, 2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • I am offering a technical assistance session to go over children’s files, staff files and anything else that is needed. • Assure that the incident log is current and the incident forms for children are stored with the child’s file. • Please talk with new staff about only eating and drinking healthy foods in front of the children. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 27 Completed Date: 9/20/2023 Age: From 5 To 11 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized Georgia Lee Marshall, Child Care Consultant and also signed by Teresa, Cerda-Armos, Program Coordinator, during the visit. An electronic signed copy of the visit summary was emailed to you. During today’s visit, Teresa, Cerda-Armos, Program Coordinator, was available to assist me and answer my questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percentage as of 9/20/23. This Extended Learning Center (afterschool) is owned and operated by Watauga County Schools and housed in Cove Creek Elementary School. Permit type – Five (5) Star License, issued April 6, 2023. Special Services/Restrictions – School age children only, meets reduced ratios, meets enhanced space and does not meet child care Playground Safety Standards. The last annual compliance visit was conducted on 9/27/23. The last fire drill was practiced on 8/30/23. The last lock down drill was practiced on 9/15/23. The last fire inspection was approved on 9/22/22. They just had a recent inspection but she has not gotten a copy from the office yet. She will have it for me when I make my return visit. The last sanitation inspection was conducted on 5/12/23 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival, children were working in stations with various play materials. Children that had homework was working on that as needed. Some of the activities was art, ping pong, a store with cash register, building materials and books (just to name a few). They had snack before I arrived which consisted of pretzels, Nutella, cheese sticks and water. There are two group leaders for the two groups of children. One group leader has only been here for about three (3) weeks so they try not to separate the group unless they have to. After homework time, the group took a bathroom break and went outside to play. Children came inside closer to time to depart and worked with the play materials. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item #.1041 110-90.2. Mandatory child care providers' criminal history checks (b) Effective January 1, 1996, the Department shall ensure that, prior to employment and every three five years thereafter, the criminal history of all child care providers is checked and a determination is made of the child care provider's fitness to have responsibility for the safety and well-being of children based on the criminal history. The Department shall ensure that all child care providers are checked for county, State, and federal criminal histories. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Item #.1757 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers shall have a valid qualification letter prior to employment or living in the family child care home, and the qualification letter shall be kept on file at the facility for review by representatives of the Division. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Since the Staff and training worksheet was not available for review, I will make a return visit on Monday September 25, 2023 to go over staff files. The staff and training worksheet must be completed by next visit. Due to TG not having a criminal background check, as soon as ratio’s were low, I had to send TG home to not return until the background and fingerprints are completed and a qualification letter is on site. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by October 4, 2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • I am offering a technical assistance session to go over children’s files, staff files and anything else that is needed. • Assure that the incident log is current and the incident forms for children are stored with the child’s file. • Please talk with new staff about only eating and drinking healthy foods in front of the children. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 27 Completed Date: 9/20/2023 Age: From 5 To 11 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized Georgia Lee Marshall, Child Care Consultant and also signed by Teresa, Cerda-Armos, Program Coordinator, during the visit. An electronic signed copy of the visit summary was emailed to you. During today’s visit, Teresa, Cerda-Armos, Program Coordinator, was available to assist me and answer my questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percentage as of 9/20/23. This Extended Learning Center (afterschool) is owned and operated by Watauga County Schools and housed in Cove Creek Elementary School. Permit type – Five (5) Star License, issued April 6, 2023. Special Services/Restrictions – School age children only, meets reduced ratios, meets enhanced space and does not meet child care Playground Safety Standards. The last annual compliance visit was conducted on 9/27/23. The last fire drill was practiced on 8/30/23. The last lock down drill was practiced on 9/15/23. The last fire inspection was approved on 9/22/22. They just had a recent inspection but she has not gotten a copy from the office yet. She will have it for me when I make my return visit. The last sanitation inspection was conducted on 5/12/23 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival, children were working in stations with various play materials. Children that had homework was working on that as needed. Some of the activities was art, ping pong, a store with cash register, building materials and books (just to name a few). They had snack before I arrived which consisted of pretzels, Nutella, cheese sticks and water. There are two group leaders for the two groups of children. One group leader has only been here for about three (3) weeks so they try not to separate the group unless they have to. After homework time, the group took a bathroom break and went outside to play. Children came inside closer to time to depart and worked with the play materials. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item #.1041 110-90.2. Mandatory child care providers' criminal history checks (b) Effective January 1, 1996, the Department shall ensure that, prior to employment and every three five years thereafter, the criminal history of all child care providers is checked and a determination is made of the child care provider's fitness to have responsibility for the safety and well-being of children based on the criminal history. The Department shall ensure that all child care providers are checked for county, State, and federal criminal histories. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Item #.1757 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers shall have a valid qualification letter prior to employment or living in the family child care home, and the qualification letter shall be kept on file at the facility for review by representatives of the Division. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Since the Staff and training worksheet was not available for review, I will make a return visit on Monday September 25, 2023 to go over staff files. The staff and training worksheet must be completed by next visit. Due to TG not having a criminal background check, as soon as ratio’s were low, I had to send TG home to not return until the background and fingerprints are completed and a qualification letter is on site. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by October 4, 2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • I am offering a technical assistance session to go over children’s files, staff files and anything else that is needed. • Assure that the incident log is current and the incident forms for children are stored with the child’s file. • Please talk with new staff about only eating and drinking healthy foods in front of the children. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 27 Completed Date: 9/20/2023 Age: From 5 To 11 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized Georgia Lee Marshall, Child Care Consultant and also signed by Teresa, Cerda-Armos, Program Coordinator, during the visit. An electronic signed copy of the visit summary was emailed to you. During today’s visit, Teresa, Cerda-Armos, Program Coordinator, was available to assist me and answer my questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percentage as of 9/20/23. This Extended Learning Center (afterschool) is owned and operated by Watauga County Schools and housed in Cove Creek Elementary School. Permit type – Five (5) Star License, issued April 6, 2023. Special Services/Restrictions – School age children only, meets reduced ratios, meets enhanced space and does not meet child care Playground Safety Standards. The last annual compliance visit was conducted on 9/27/23. The last fire drill was practiced on 8/30/23. The last lock down drill was practiced on 9/15/23. The last fire inspection was approved on 9/22/22. They just had a recent inspection but she has not gotten a copy from the office yet. She will have it for me when I make my return visit. The last sanitation inspection was conducted on 5/12/23 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival, children were working in stations with various play materials. Children that had homework was working on that as needed. Some of the activities was art, ping pong, a store with cash register, building materials and books (just to name a few). They had snack before I arrived which consisted of pretzels, Nutella, cheese sticks and water. There are two group leaders for the two groups of children. One group leader has only been here for about three (3) weeks so they try not to separate the group unless they have to. After homework time, the group took a bathroom break and went outside to play. Children came inside closer to time to depart and worked with the play materials. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item #.1041 110-90.2. Mandatory child care providers' criminal history checks (b) Effective January 1, 1996, the Department shall ensure that, prior to employment and every three five years thereafter, the criminal history of all child care providers is checked and a determination is made of the child care provider's fitness to have responsibility for the safety and well-being of children based on the criminal history. The Department shall ensure that all child care providers are checked for county, State, and federal criminal histories. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Item #.1757 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers shall have a valid qualification letter prior to employment or living in the family child care home, and the qualification letter shall be kept on file at the facility for review by representatives of the Division. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Since the Staff and training worksheet was not available for review, I will make a return visit on Monday September 25, 2023 to go over staff files. The staff and training worksheet must be completed by next visit. Due to TG not having a criminal background check, as soon as ratio’s were low, I had to send TG home to not return until the background and fingerprints are completed and a qualification letter is on site. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by October 4, 2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • I am offering a technical assistance session to go over children’s files, staff files and anything else that is needed. • Assure that the incident log is current and the incident forms for children are stored with the child’s file. • Please talk with new staff about only eating and drinking healthy foods in front of the children. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 27 Completed Date: 9/20/2023 Age: From 5 To 11 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized Georgia Lee Marshall, Child Care Consultant and also signed by Teresa, Cerda-Armos, Program Coordinator, during the visit. An electronic signed copy of the visit summary was emailed to you. During today’s visit, Teresa, Cerda-Armos, Program Coordinator, was available to assist me and answer my questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percentage as of 9/20/23. This Extended Learning Center (afterschool) is owned and operated by Watauga County Schools and housed in Cove Creek Elementary School. Permit type – Five (5) Star License, issued April 6, 2023. Special Services/Restrictions – School age children only, meets reduced ratios, meets enhanced space and does not meet child care Playground Safety Standards. The last annual compliance visit was conducted on 9/27/23. The last fire drill was practiced on 8/30/23. The last lock down drill was practiced on 9/15/23. The last fire inspection was approved on 9/22/22. They just had a recent inspection but she has not gotten a copy from the office yet. She will have it for me when I make my return visit. The last sanitation inspection was conducted on 5/12/23 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival, children were working in stations with various play materials. Children that had homework was working on that as needed. Some of the activities was art, ping pong, a store with cash register, building materials and books (just to name a few). They had snack before I arrived which consisted of pretzels, Nutella, cheese sticks and water. There are two group leaders for the two groups of children. One group leader has only been here for about three (3) weeks so they try not to separate the group unless they have to. After homework time, the group took a bathroom break and went outside to play. Children came inside closer to time to depart and worked with the play materials. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item #.1041 110-90.2. Mandatory child care providers' criminal history checks (b) Effective January 1, 1996, the Department shall ensure that, prior to employment and every three five years thereafter, the criminal history of all child care providers is checked and a determination is made of the child care provider's fitness to have responsibility for the safety and well-being of children based on the criminal history. The Department shall ensure that all child care providers are checked for county, State, and federal criminal histories. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Item #.1757 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers shall have a valid qualification letter prior to employment or living in the family child care home, and the qualification letter shall be kept on file at the facility for review by representatives of the Division. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Since the Staff and training worksheet was not available for review, I will make a return visit on Monday September 25, 2023 to go over staff files. The staff and training worksheet must be completed by next visit. Due to TG not having a criminal background check, as soon as ratio’s were low, I had to send TG home to not return until the background and fingerprints are completed and a qualification letter is on site. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by October 4, 2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • I am offering a technical assistance session to go over children’s files, staff files and anything else that is needed. • Assure that the incident log is current and the incident forms for children are stored with the child’s file. • Please talk with new staff about only eating and drinking healthy foods in front of the children. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 27 Completed Date: 9/20/2023 Age: From 5 To 11 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized Georgia Lee Marshall, Child Care Consultant and also signed by Teresa, Cerda-Armos, Program Coordinator, during the visit. An electronic signed copy of the visit summary was emailed to you. During today’s visit, Teresa, Cerda-Armos, Program Coordinator, was available to assist me and answer my questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percentage as of 9/20/23. This Extended Learning Center (afterschool) is owned and operated by Watauga County Schools and housed in Cove Creek Elementary School. Permit type – Five (5) Star License, issued April 6, 2023. Special Services/Restrictions – School age children only, meets reduced ratios, meets enhanced space and does not meet child care Playground Safety Standards. The last annual compliance visit was conducted on 9/27/23. The last fire drill was practiced on 8/30/23. The last lock down drill was practiced on 9/15/23. The last fire inspection was approved on 9/22/22. They just had a recent inspection but she has not gotten a copy from the office yet. She will have it for me when I make my return visit. The last sanitation inspection was conducted on 5/12/23 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival, children were working in stations with various play materials. Children that had homework was working on that as needed. Some of the activities was art, ping pong, a store with cash register, building materials and books (just to name a few). They had snack before I arrived which consisted of pretzels, Nutella, cheese sticks and water. There are two group leaders for the two groups of children. One group leader has only been here for about three (3) weeks so they try not to separate the group unless they have to. After homework time, the group took a bathroom break and went outside to play. Children came inside closer to time to depart and worked with the play materials. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item #.1041 110-90.2. Mandatory child care providers' criminal history checks (b) Effective January 1, 1996, the Department shall ensure that, prior to employment and every three five years thereafter, the criminal history of all child care providers is checked and a determination is made of the child care provider's fitness to have responsibility for the safety and well-being of children based on the criminal history. The Department shall ensure that all child care providers are checked for county, State, and federal criminal histories. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Item #.1757 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers shall have a valid qualification letter prior to employment or living in the family child care home, and the qualification letter shall be kept on file at the facility for review by representatives of the Division. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Since the Staff and training worksheet was not available for review, I will make a return visit on Monday September 25, 2023 to go over staff files. The staff and training worksheet must be completed by next visit. Due to TG not having a criminal background check, as soon as ratio’s were low, I had to send TG home to not return until the background and fingerprints are completed and a qualification letter is on site. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by October 4, 2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • I am offering a technical assistance session to go over children’s files, staff files and anything else that is needed. • Assure that the incident log is current and the incident forms for children are stored with the child’s file. • Please talk with new staff about only eating and drinking healthy foods in front of the children. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COVE CREEK EXTENDED LEARNING CENTER Facility ID: 95000103 Consultant: GEORGIA MARSHALL Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 27 Completed Date: 9/20/2023 Age: From 5 To 11 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized Georgia Lee Marshall, Child Care Consultant and also signed by Teresa, Cerda-Armos, Program Coordinator, during the visit. An electronic signed copy of the visit summary was emailed to you. During today’s visit, Teresa, Cerda-Armos, Program Coordinator, was available to assist me and answer my questions during the visit. The indoor and outdoor areas were monitored today, including (but not limited to), supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93%) percentage as of 9/20/23. This Extended Learning Center (afterschool) is owned and operated by Watauga County Schools and housed in Cove Creek Elementary School. Permit type – Five (5) Star License, issued April 6, 2023. Special Services/Restrictions – School age children only, meets reduced ratios, meets enhanced space and does not meet child care Playground Safety Standards. The last annual compliance visit was conducted on 9/27/23. The last fire drill was practiced on 8/30/23. The last lock down drill was practiced on 9/15/23. The last fire inspection was approved on 9/22/22. They just had a recent inspection but she has not gotten a copy from the office yet. She will have it for me when I make my return visit. The last sanitation inspection was conducted on 5/12/23 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon my arrival, children were working in stations with various play materials. Children that had homework was working on that as needed. Some of the activities was art, ping pong, a store with cash register, building materials and books (just to name a few). They had snack before I arrived which consisted of pretzels, Nutella, cheese sticks and water. There are two group leaders for the two groups of children. One group leader has only been here for about three (3) weeks so they try not to separate the group unless they have to. After homework time, the group took a bathroom break and went outside to play. Children came inside closer to time to depart and worked with the play materials. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. TG did not have a criminal background check. The background check completed through the school system does not count. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item #.1041 110-90.2. Mandatory child care providers' criminal history checks (b) Effective January 1, 1996, the Department shall ensure that, prior to employment and every three five years thereafter, the criminal history of all child care providers is checked and a determination is made of the child care provider's fitness to have responsibility for the safety and well-being of children based on the criminal history. The Department shall ensure that all child care providers are checked for county, State, and federal criminal histories. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Item #.1757 10A NCAC 09 .2703 CRIMINAL HISTORY RECORD CHECK REQUIREMENTS FOR CHILD CARE PROVIDERS (e) Child care providers shall have a valid qualification letter prior to employment or living in the family child care home, and the qualification letter shall be kept on file at the facility for review by representatives of the Division. Note: TG did not have a criminal background check. The background check completed through the school system does not count. Since the Staff and training worksheet was not available for review, I will make a return visit on Monday September 25, 2023 to go over staff files. The staff and training worksheet must be completed by next visit. Due to TG not having a criminal background check, as soon as ratio’s were low, I had to send TG home to not return until the background and fingerprints are completed and a qualification letter is on site. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by October 4, 2023. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: lee.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Georgia Lee Marshall PO Box 253 Zionville, NC 28698 Please call me at 828-434-0236, or email lee.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: • I am offering a technical assistance session to go over children’s files, staff files and anything else that is needed. • Assure that the incident log is current and the incident forms for children are stored with the child’s file. • Please talk with new staff about only eating and drinking healthy foods in front of the children. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at lee.marshall@dhhs.nc.gov or 828.434.0236, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times