10A NCAC 09 .0514 · Violation

Name of Operation: LITTLE HANDS DAYCARE, INC. Facility ID: 09000108 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 10/23/2025 Number Present: 19 Completed Date: 10/23/2025 Age: From 1 To 4 Total Minutes: 235 Time In: 10:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable childcare requirements during your annual compliance visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon my arrival, I was greeted by Terea Norris, Administrative Assistant. She contacted the Owner/Administrator, Anita Hall, by telephone to let her know of my arrival. Mrs. Hall arrived within ten minutes. This facility currently operates with a 3-star rated license issued February 28, 2022, with 5 points earned in Education Standards, 2 points earned in Program Standards, and 1 point in Quality by meeting a programmatic option. Restrictions: First and Second shift, meets enhanced ratios. The NC Secretary of State website was reviewed prior to today's visit and the childcare facility was listed as current and active. I was unaccompanied as I completed a general walk-through of the facility, which consisted of the indoor and outdoor areas. A total of nineteen (19) children were present during today’s visit. I observed the children participating in free choice play, teacher-directed activities and outside gross motor play. I observed the teachers interacting with the children throughout the visit, joining in play, offering guidance, and supporting children's learning through conversation and encouragement. Today’s lunch was in compliance with the Meal Pattern requirements. REQUIRED INSPECTIONS/DRILLS: A fire inspection was completed on October 20, 2025. I obtained the approved inspection form during today's visit. A sanitation inspection was completed on June 18, 2025 with 15 demerits and a Superior classification. The Emergency Drill Log was monitored and fire drills and shelter-in-place/lockdown drills are current. Outdoor playground inspections are current. The following items of non-compliance of childcare requirements were observed and documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The top of the cubbie shelf in space #2 was cracked in two places. .0601(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two staff did not have verification of an annual review of the Emergency Medical Care plan. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have verification on file of completion of First Aid training within 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff did not have verification on file showing completion of CPR training within 90 days of employment. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The ITS-SIDS training for the Administrator expired April 21, 2025. .1102(f) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff did not have a staff development plan on file. Two staff did not have an annual staff evaluation on file. See Staff and Training worksheet. 10A NCAC 09 .0514(f) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS Provider Portal has not been completed. G.S. 110-90.2 & .2703(r) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Two staff did not have documentation of the EPR plan review on file. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff did not have verification on file of completion of the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. The group leader did not have verification of completing BSAC training by September 2025. .2510(j) All violations must be corrected immediately. A compliance letter is due to me within two weeks of today’s visit. By November 6, 2025, please send me a letter addressing how each violation was corrected. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at Miriam.Byrd@dhhs.nc.gov. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Make sure you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You can also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history from 4/16/2024 to 10/15/2025 is 100%. Assistance with the following was provided: ABCMS Provider Portal: I verified during today's visit that you have not completed the ABCMS Criminal Background Portal. G.S. 110-90.2 & .2703(r) requires child care operators to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. This information is now captured in ABCMS. I verified that Ms. Anita Hall, Administrator completed the required ABCMS MOODLE Provider Training. North Carolina Child Care Providers must obtain access to the ABCMS Provider Portal (https://ncabcms.nc.gov/DCDEE/Home) in order to meet the requirement to report new employees. Access to the Provider Portal is granted by CBC Unit staff after providers have completed the required MOODLE training (https://www.dcdee.moodle.nc.gov/course/view.php?id=119) and submit the signed Powerform available at the conclusion of the training. Additional information and instructions are available in the ABCMS Provider Portal Guide. I emailed the ABCMS Provider Portal Guide to you during today's visit. Once the training has been completed and you have been notified that access has been granted, (you will received an email from DCDEE within 24-48 hours) stating that you now have access to the provider portal), you will log into the provider portal to locate the unique provider code for the facility. Applicants and Employees will use this code to create a connecting application to be associated with the facility. You will need the code to link all people in your facility that are required to get a criminal background check to your licensed facility. This violation must be corrected by November 6, 2025. If additional time is required, please email me an Extension Request with the following information: Date violation was cited, Type of visit completed, Violation #, and a planned time of completion Pathways to the Stars: Both Mrs. Hall and Ms. Norris, attended the Director's meeting regarding the new rules in Section .3200; Standards for Two through Five Star Rated Licenses. During today's visit, I reviewed Pathway #1, Program Assessment for Child Care Centers. With this pathway, if you are interested in maintaining your 3-star license, the Environment Rating Scales must be completed for all classrooms. The ERS Program Assessment results will be used for CQI only. At the 4 and 5 star level, the Program Assessment scores will be counted. Pathway #2, Classroom and Instructional Quality, you are not required to complete the Environment Rating Scales. To maintain your 3-star license with this pathway, you must meet enhanced ratios or space, 50% of Lead Teachers and 50% of other educators (Administrator, Program Coordinator, Teacher Assistants, and Group Leaders) must meet the 3 star Education Standards (these were left with you during today's visit), you must complete the Family and Community Engagement Practices and 2 additional choices, complete an CQI plan for the facility and Lead Teachers, use an approved curriculum for all ages served, complete child observations, and complete coaching/training options for administrators. Prior to today's visit, I verified the following staff have received an Education Status letter from DCDEE WORKS: A. Hall, L. Turner (needs to update facility name in her WORKS account), J. George (needs to update the facility name in her WORKS account), S. Brooks (complete WORKS registration and apply for a position to be evaluated for and submit an original transcript with any EDU coursework completed, if applicable). All other staff were not listed as having a WORKS account. This must be completed prior to transitioning to the Pathways. DCDEE will begin the transitioning to Pathways starting March 2026-December 2026. During your Routine Unannounced visit (within 6 months) we review where your staff are with Education requirements and determine a pathway that best fits your facility. If you have any questions or concerns, please contact me at (910) 709-5985 or via email. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160 or janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0802 · Violation

Name of Operation: LITTLE HANDS DAYCARE, INC. Facility ID: 09000108 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 10/23/2025 Number Present: 19 Completed Date: 10/23/2025 Age: From 1 To 4 Total Minutes: 235 Time In: 10:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable childcare requirements during your annual compliance visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon my arrival, I was greeted by Terea Norris, Administrative Assistant. She contacted the Owner/Administrator, Anita Hall, by telephone to let her know of my arrival. Mrs. Hall arrived within ten minutes. This facility currently operates with a 3-star rated license issued February 28, 2022, with 5 points earned in Education Standards, 2 points earned in Program Standards, and 1 point in Quality by meeting a programmatic option. Restrictions: First and Second shift, meets enhanced ratios. The NC Secretary of State website was reviewed prior to today's visit and the childcare facility was listed as current and active. I was unaccompanied as I completed a general walk-through of the facility, which consisted of the indoor and outdoor areas. A total of nineteen (19) children were present during today’s visit. I observed the children participating in free choice play, teacher-directed activities and outside gross motor play. I observed the teachers interacting with the children throughout the visit, joining in play, offering guidance, and supporting children's learning through conversation and encouragement. Today’s lunch was in compliance with the Meal Pattern requirements. REQUIRED INSPECTIONS/DRILLS: A fire inspection was completed on October 20, 2025. I obtained the approved inspection form during today's visit. A sanitation inspection was completed on June 18, 2025 with 15 demerits and a Superior classification. The Emergency Drill Log was monitored and fire drills and shelter-in-place/lockdown drills are current. Outdoor playground inspections are current. The following items of non-compliance of childcare requirements were observed and documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The top of the cubbie shelf in space #2 was cracked in two places. .0601(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two staff did not have verification of an annual review of the Emergency Medical Care plan. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have verification on file of completion of First Aid training within 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff did not have verification on file showing completion of CPR training within 90 days of employment. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The ITS-SIDS training for the Administrator expired April 21, 2025. .1102(f) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff did not have a staff development plan on file. Two staff did not have an annual staff evaluation on file. See Staff and Training worksheet. 10A NCAC 09 .0514(f) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS Provider Portal has not been completed. G.S. 110-90.2 & .2703(r) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Two staff did not have documentation of the EPR plan review on file. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff did not have verification on file of completion of the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. The group leader did not have verification of completing BSAC training by September 2025. .2510(j) All violations must be corrected immediately. A compliance letter is due to me within two weeks of today’s visit. By November 6, 2025, please send me a letter addressing how each violation was corrected. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at Miriam.Byrd@dhhs.nc.gov. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Make sure you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You can also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history from 4/16/2024 to 10/15/2025 is 100%. Assistance with the following was provided: ABCMS Provider Portal: I verified during today's visit that you have not completed the ABCMS Criminal Background Portal. G.S. 110-90.2 & .2703(r) requires child care operators to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. This information is now captured in ABCMS. I verified that Ms. Anita Hall, Administrator completed the required ABCMS MOODLE Provider Training. North Carolina Child Care Providers must obtain access to the ABCMS Provider Portal (https://ncabcms.nc.gov/DCDEE/Home) in order to meet the requirement to report new employees. Access to the Provider Portal is granted by CBC Unit staff after providers have completed the required MOODLE training (https://www.dcdee.moodle.nc.gov/course/view.php?id=119) and submit the signed Powerform available at the conclusion of the training. Additional information and instructions are available in the ABCMS Provider Portal Guide. I emailed the ABCMS Provider Portal Guide to you during today's visit. Once the training has been completed and you have been notified that access has been granted, (you will received an email from DCDEE within 24-48 hours) stating that you now have access to the provider portal), you will log into the provider portal to locate the unique provider code for the facility. Applicants and Employees will use this code to create a connecting application to be associated with the facility. You will need the code to link all people in your facility that are required to get a criminal background check to your licensed facility. This violation must be corrected by November 6, 2025. If additional time is required, please email me an Extension Request with the following information: Date violation was cited, Type of visit completed, Violation #, and a planned time of completion Pathways to the Stars: Both Mrs. Hall and Ms. Norris, attended the Director's meeting regarding the new rules in Section .3200; Standards for Two through Five Star Rated Licenses. During today's visit, I reviewed Pathway #1, Program Assessment for Child Care Centers. With this pathway, if you are interested in maintaining your 3-star license, the Environment Rating Scales must be completed for all classrooms. The ERS Program Assessment results will be used for CQI only. At the 4 and 5 star level, the Program Assessment scores will be counted. Pathway #2, Classroom and Instructional Quality, you are not required to complete the Environment Rating Scales. To maintain your 3-star license with this pathway, you must meet enhanced ratios or space, 50% of Lead Teachers and 50% of other educators (Administrator, Program Coordinator, Teacher Assistants, and Group Leaders) must meet the 3 star Education Standards (these were left with you during today's visit), you must complete the Family and Community Engagement Practices and 2 additional choices, complete an CQI plan for the facility and Lead Teachers, use an approved curriculum for all ages served, complete child observations, and complete coaching/training options for administrators. Prior to today's visit, I verified the following staff have received an Education Status letter from DCDEE WORKS: A. Hall, L. Turner (needs to update facility name in her WORKS account), J. George (needs to update the facility name in her WORKS account), S. Brooks (complete WORKS registration and apply for a position to be evaluated for and submit an original transcript with any EDU coursework completed, if applicable). All other staff were not listed as having a WORKS account. This must be completed prior to transitioning to the Pathways. DCDEE will begin the transitioning to Pathways starting March 2026-December 2026. During your Routine Unannounced visit (within 6 months) we review where your staff are with Education requirements and determine a pathway that best fits your facility. If you have any questions or concerns, please contact me at (910) 709-5985 or via email. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160 or janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LITTLE HANDS DAYCARE, INC. Facility ID: 09000108 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 10/23/2025 Number Present: 19 Completed Date: 10/23/2025 Age: From 1 To 4 Total Minutes: 235 Time In: 10:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable childcare requirements during your annual compliance visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon my arrival, I was greeted by Terea Norris, Administrative Assistant. She contacted the Owner/Administrator, Anita Hall, by telephone to let her know of my arrival. Mrs. Hall arrived within ten minutes. This facility currently operates with a 3-star rated license issued February 28, 2022, with 5 points earned in Education Standards, 2 points earned in Program Standards, and 1 point in Quality by meeting a programmatic option. Restrictions: First and Second shift, meets enhanced ratios. The NC Secretary of State website was reviewed prior to today's visit and the childcare facility was listed as current and active. I was unaccompanied as I completed a general walk-through of the facility, which consisted of the indoor and outdoor areas. A total of nineteen (19) children were present during today’s visit. I observed the children participating in free choice play, teacher-directed activities and outside gross motor play. I observed the teachers interacting with the children throughout the visit, joining in play, offering guidance, and supporting children's learning through conversation and encouragement. Today’s lunch was in compliance with the Meal Pattern requirements. REQUIRED INSPECTIONS/DRILLS: A fire inspection was completed on October 20, 2025. I obtained the approved inspection form during today's visit. A sanitation inspection was completed on June 18, 2025 with 15 demerits and a Superior classification. The Emergency Drill Log was monitored and fire drills and shelter-in-place/lockdown drills are current. Outdoor playground inspections are current. The following items of non-compliance of childcare requirements were observed and documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The top of the cubbie shelf in space #2 was cracked in two places. .0601(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two staff did not have verification of an annual review of the Emergency Medical Care plan. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have verification on file of completion of First Aid training within 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff did not have verification on file showing completion of CPR training within 90 days of employment. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The ITS-SIDS training for the Administrator expired April 21, 2025. .1102(f) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff did not have a staff development plan on file. Two staff did not have an annual staff evaluation on file. See Staff and Training worksheet. 10A NCAC 09 .0514(f) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS Provider Portal has not been completed. G.S. 110-90.2 & .2703(r) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Two staff did not have documentation of the EPR plan review on file. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff did not have verification on file of completion of the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. The group leader did not have verification of completing BSAC training by September 2025. .2510(j) All violations must be corrected immediately. A compliance letter is due to me within two weeks of today’s visit. By November 6, 2025, please send me a letter addressing how each violation was corrected. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at Miriam.Byrd@dhhs.nc.gov. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Make sure you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You can also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history from 4/16/2024 to 10/15/2025 is 100%. Assistance with the following was provided: ABCMS Provider Portal: I verified during today's visit that you have not completed the ABCMS Criminal Background Portal. G.S. 110-90.2 & .2703(r) requires child care operators to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. This information is now captured in ABCMS. I verified that Ms. Anita Hall, Administrator completed the required ABCMS MOODLE Provider Training. North Carolina Child Care Providers must obtain access to the ABCMS Provider Portal (https://ncabcms.nc.gov/DCDEE/Home) in order to meet the requirement to report new employees. Access to the Provider Portal is granted by CBC Unit staff after providers have completed the required MOODLE training (https://www.dcdee.moodle.nc.gov/course/view.php?id=119) and submit the signed Powerform available at the conclusion of the training. Additional information and instructions are available in the ABCMS Provider Portal Guide. I emailed the ABCMS Provider Portal Guide to you during today's visit. Once the training has been completed and you have been notified that access has been granted, (you will received an email from DCDEE within 24-48 hours) stating that you now have access to the provider portal), you will log into the provider portal to locate the unique provider code for the facility. Applicants and Employees will use this code to create a connecting application to be associated with the facility. You will need the code to link all people in your facility that are required to get a criminal background check to your licensed facility. This violation must be corrected by November 6, 2025. If additional time is required, please email me an Extension Request with the following information: Date violation was cited, Type of visit completed, Violation #, and a planned time of completion Pathways to the Stars: Both Mrs. Hall and Ms. Norris, attended the Director's meeting regarding the new rules in Section .3200; Standards for Two through Five Star Rated Licenses. During today's visit, I reviewed Pathway #1, Program Assessment for Child Care Centers. With this pathway, if you are interested in maintaining your 3-star license, the Environment Rating Scales must be completed for all classrooms. The ERS Program Assessment results will be used for CQI only. At the 4 and 5 star level, the Program Assessment scores will be counted. Pathway #2, Classroom and Instructional Quality, you are not required to complete the Environment Rating Scales. To maintain your 3-star license with this pathway, you must meet enhanced ratios or space, 50% of Lead Teachers and 50% of other educators (Administrator, Program Coordinator, Teacher Assistants, and Group Leaders) must meet the 3 star Education Standards (these were left with you during today's visit), you must complete the Family and Community Engagement Practices and 2 additional choices, complete an CQI plan for the facility and Lead Teachers, use an approved curriculum for all ages served, complete child observations, and complete coaching/training options for administrators. Prior to today's visit, I verified the following staff have received an Education Status letter from DCDEE WORKS: A. Hall, L. Turner (needs to update facility name in her WORKS account), J. George (needs to update the facility name in her WORKS account), S. Brooks (complete WORKS registration and apply for a position to be evaluated for and submit an original transcript with any EDU coursework completed, if applicable). All other staff were not listed as having a WORKS account. This must be completed prior to transitioning to the Pathways. DCDEE will begin the transitioning to Pathways starting March 2026-December 2026. During your Routine Unannounced visit (within 6 months) we review where your staff are with Education requirements and determine a pathway that best fits your facility. If you have any questions or concerns, please contact me at (910) 709-5985 or via email. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160 or janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110- 90 · Violation

Name of Operation: LITTLE HANDS DAYCARE, INC. Facility ID: 09000108 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 10/23/2025 Number Present: 19 Completed Date: 10/23/2025 Age: From 1 To 4 Total Minutes: 235 Time In: 10:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable childcare requirements during your annual compliance visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon my arrival, I was greeted by Terea Norris, Administrative Assistant. She contacted the Owner/Administrator, Anita Hall, by telephone to let her know of my arrival. Mrs. Hall arrived within ten minutes. This facility currently operates with a 3-star rated license issued February 28, 2022, with 5 points earned in Education Standards, 2 points earned in Program Standards, and 1 point in Quality by meeting a programmatic option. Restrictions: First and Second shift, meets enhanced ratios. The NC Secretary of State website was reviewed prior to today's visit and the childcare facility was listed as current and active. I was unaccompanied as I completed a general walk-through of the facility, which consisted of the indoor and outdoor areas. A total of nineteen (19) children were present during today’s visit. I observed the children participating in free choice play, teacher-directed activities and outside gross motor play. I observed the teachers interacting with the children throughout the visit, joining in play, offering guidance, and supporting children's learning through conversation and encouragement. Today’s lunch was in compliance with the Meal Pattern requirements. REQUIRED INSPECTIONS/DRILLS: A fire inspection was completed on October 20, 2025. I obtained the approved inspection form during today's visit. A sanitation inspection was completed on June 18, 2025 with 15 demerits and a Superior classification. The Emergency Drill Log was monitored and fire drills and shelter-in-place/lockdown drills are current. Outdoor playground inspections are current. The following items of non-compliance of childcare requirements were observed and documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. The top of the cubbie shelf in space #2 was cracked in two places. .0601(c) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two staff did not have verification of an annual review of the Emergency Medical Care plan. 10A NCAC 09 .0802(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have verification on file of completion of First Aid training within 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff did not have verification on file showing completion of CPR training within 90 days of employment. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The ITS-SIDS training for the Administrator expired April 21, 2025. .1102(f) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff did not have a staff development plan on file. Two staff did not have an annual staff evaluation on file. See Staff and Training worksheet. 10A NCAC 09 .0514(f) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS Provider Portal has not been completed. G.S. 110-90.2 & .2703(r) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Two staff did not have documentation of the EPR plan review on file. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff did not have verification on file of completion of the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. The group leader did not have verification of completing BSAC training by September 2025. .2510(j) All violations must be corrected immediately. A compliance letter is due to me within two weeks of today’s visit. By November 6, 2025, please send me a letter addressing how each violation was corrected. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at Miriam.Byrd@dhhs.nc.gov. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Make sure you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You can also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history from 4/16/2024 to 10/15/2025 is 100%. Assistance with the following was provided: ABCMS Provider Portal: I verified during today's visit that you have not completed the ABCMS Criminal Background Portal. G.S. 110-90.2 & .2703(r) requires child care operators to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. This information is now captured in ABCMS. I verified that Ms. Anita Hall, Administrator completed the required ABCMS MOODLE Provider Training. North Carolina Child Care Providers must obtain access to the ABCMS Provider Portal (https://ncabcms.nc.gov/DCDEE/Home) in order to meet the requirement to report new employees. Access to the Provider Portal is granted by CBC Unit staff after providers have completed the required MOODLE training (https://www.dcdee.moodle.nc.gov/course/view.php?id=119) and submit the signed Powerform available at the conclusion of the training. Additional information and instructions are available in the ABCMS Provider Portal Guide. I emailed the ABCMS Provider Portal Guide to you during today's visit. Once the training has been completed and you have been notified that access has been granted, (you will received an email from DCDEE within 24-48 hours) stating that you now have access to the provider portal), you will log into the provider portal to locate the unique provider code for the facility. Applicants and Employees will use this code to create a connecting application to be associated with the facility. You will need the code to link all people in your facility that are required to get a criminal background check to your licensed facility. This violation must be corrected by November 6, 2025. If additional time is required, please email me an Extension Request with the following information: Date violation was cited, Type of visit completed, Violation #, and a planned time of completion Pathways to the Stars: Both Mrs. Hall and Ms. Norris, attended the Director's meeting regarding the new rules in Section .3200; Standards for Two through Five Star Rated Licenses. During today's visit, I reviewed Pathway #1, Program Assessment for Child Care Centers. With this pathway, if you are interested in maintaining your 3-star license, the Environment Rating Scales must be completed for all classrooms. The ERS Program Assessment results will be used for CQI only. At the 4 and 5 star level, the Program Assessment scores will be counted. Pathway #2, Classroom and Instructional Quality, you are not required to complete the Environment Rating Scales. To maintain your 3-star license with this pathway, you must meet enhanced ratios or space, 50% of Lead Teachers and 50% of other educators (Administrator, Program Coordinator, Teacher Assistants, and Group Leaders) must meet the 3 star Education Standards (these were left with you during today's visit), you must complete the Family and Community Engagement Practices and 2 additional choices, complete an CQI plan for the facility and Lead Teachers, use an approved curriculum for all ages served, complete child observations, and complete coaching/training options for administrators. Prior to today's visit, I verified the following staff have received an Education Status letter from DCDEE WORKS: A. Hall, L. Turner (needs to update facility name in her WORKS account), J. George (needs to update the facility name in her WORKS account), S. Brooks (complete WORKS registration and apply for a position to be evaluated for and submit an original transcript with any EDU coursework completed, if applicable). All other staff were not listed as having a WORKS account. This must be completed prior to transitioning to the Pathways. DCDEE will begin the transitioning to Pathways starting March 2026-December 2026. During your Routine Unannounced visit (within 6 months) we review where your staff are with Education requirements and determine a pathway that best fits your facility. If you have any questions or concerns, please contact me at (910) 709-5985 or via email. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160 or janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: LITTLE HANDS DAYCARE, INC. Facility ID: 09000108 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 11/6/2023 Number Present: 34 Completed Date: 11/6/2023 Age: From 0 To 4 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements pertinent to an annual compliance visit. The Annual Compliance Monitoring Checklist for Child care Centers was used today to note requirements that were monitored. The program current operates with a 3-star rated license issued February 28, 2022, earning 5 points for education standards, 2 points for program standards, and one quality point for complying with a programmatic option. License restrictions include: First and second shift, meets enhanced ratios. Today’s visit was conducted with Ms. Singletary, Assistant Director and Mrs. Anita Hall, owner/operator. The indoor and outdoor areas were monitored. Staff/child ratios, group size, capacity, use of space, and supervision were observed. I observed children playing in various activity centers, teacher lead activities, and outdoor play. Developmentally age-appropriate materials were used. Positive and nurturing communication occurred as teachers interacted with children. A sanitation inspection was completed on December 19, 2022 with 3 demerits and a Superior rating. A fire inspection was completed on October 24, 2023. A copy of the fire inspection was emailed to me on the same day. The Emergency Drill log was reviewed during today’s visit. Prior to today’s visit the staff and training worksheet was obtained. A review of the information was completed. Three staff files were reviewed during today’s visit. During today’s visit, five children records were reviewed. The children’s records form was completed during the visit. Two violations of child care requirements were observed during today's visit. Both were corrected during the visit; therefore, a compliance letter is not required. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space #3 did not have a date on it. The activity plan in space #6 had a date of August 14, 2023. These were corrected during the visit. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One electrical outlet in space #3 did not have a safety plug. This was corrected during the visit. 10A NCAC 09 .0604(c) You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your current compliance history is Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. Health and Safety Trainings: Health and Safety training requirements were monitored. Reminders: 1. Environmental Health has recently updated the Sanitation Rules for Child Care Centers. You can access those updated rules by visiting their website: ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm. You will see the Presentations, New Inspection form, The Vomit and Diarrhea Clean Up Plan Template, Clean Up Plan Roster. 2. The Lead Water Sampling must be conducted every 3 years. For more information go to: Clean Water for Carolina Kids. 3. NC 10A NCAC 41C .1001-1007 requires lead-based paint and asbestos inspections at all licensed childcare facilities in NC. You can learn more at Clean Classrooms for Carolina Kids. 4. When completing the staff and training worksheet, make sure to complete item #16 regarding the On-going training. You must put the number of hours required, number of hours received. Remember they can only carry over to the next year 1/2 of what is required. Example: Sue has the NCECC, she is required 10 hours of on-going training, annually. She received 34 hours. Therefore, she can carry of 5 (1/2 of 10) hours to the next training year. Technical assistance with activity plans was provided during today's visit. The written activity plan helps define the service and contributes to the relationship between the provider and parent. Written activity plans and daily schedules provide parents and staff a clear picture of the programming components of the program. Rated License: The Division of Child Development and Early Education is starting the Rated License Assessment back to get programs current with their Rated License. You are in Cohort 2. Therefore, your Prep year will begin July 1, 2024 and will end June 30, 2025. During this time, you need to make sure all full-time, teaching staff have completed at least the NCECC by testing out or completing the course at the Community College. Also, during this time, you want to make sure all teaching staff have a WORKS account and they select all positions (LT, T and GL) for evaluation. They will need to upload any certificates (BSAC) and mail an original transcript for any EDU coursework completed. If you are wanting the Environment Rating scales completed to earn more points in Program Standards, please take advantage of all the trainings they have on their website: ncrlap.org. Your Assessment year will begin July 1, 2025, and you must complete the Rated License Assessment by June 30, 2026. Contact me at (910) 709-5985 or via email: Miriam.Byrd@dhhs.nc.gov with any questions or concerns. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160, janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: LITTLE HANDS DAYCARE, INC. Facility ID: 09000108 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 11/6/2023 Number Present: 34 Completed Date: 11/6/2023 Age: From 0 To 4 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements pertinent to an annual compliance visit. The Annual Compliance Monitoring Checklist for Child care Centers was used today to note requirements that were monitored. The program current operates with a 3-star rated license issued February 28, 2022, earning 5 points for education standards, 2 points for program standards, and one quality point for complying with a programmatic option. License restrictions include: First and second shift, meets enhanced ratios. Today’s visit was conducted with Ms. Singletary, Assistant Director and Mrs. Anita Hall, owner/operator. The indoor and outdoor areas were monitored. Staff/child ratios, group size, capacity, use of space, and supervision were observed. I observed children playing in various activity centers, teacher lead activities, and outdoor play. Developmentally age-appropriate materials were used. Positive and nurturing communication occurred as teachers interacted with children. A sanitation inspection was completed on December 19, 2022 with 3 demerits and a Superior rating. A fire inspection was completed on October 24, 2023. A copy of the fire inspection was emailed to me on the same day. The Emergency Drill log was reviewed during today’s visit. Prior to today’s visit the staff and training worksheet was obtained. A review of the information was completed. Three staff files were reviewed during today’s visit. During today’s visit, five children records were reviewed. The children’s records form was completed during the visit. Two violations of child care requirements were observed during today's visit. Both were corrected during the visit; therefore, a compliance letter is not required. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space #3 did not have a date on it. The activity plan in space #6 had a date of August 14, 2023. These were corrected during the visit. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One electrical outlet in space #3 did not have a safety plug. This was corrected during the visit. 10A NCAC 09 .0604(c) You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your current compliance history is Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. Health and Safety Trainings: Health and Safety training requirements were monitored. Reminders: 1. Environmental Health has recently updated the Sanitation Rules for Child Care Centers. You can access those updated rules by visiting their website: ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm. You will see the Presentations, New Inspection form, The Vomit and Diarrhea Clean Up Plan Template, Clean Up Plan Roster. 2. The Lead Water Sampling must be conducted every 3 years. For more information go to: Clean Water for Carolina Kids. 3. NC 10A NCAC 41C .1001-1007 requires lead-based paint and asbestos inspections at all licensed childcare facilities in NC. You can learn more at Clean Classrooms for Carolina Kids. 4. When completing the staff and training worksheet, make sure to complete item #16 regarding the On-going training. You must put the number of hours required, number of hours received. Remember they can only carry over to the next year 1/2 of what is required. Example: Sue has the NCECC, she is required 10 hours of on-going training, annually. She received 34 hours. Therefore, she can carry of 5 (1/2 of 10) hours to the next training year. Technical assistance with activity plans was provided during today's visit. The written activity plan helps define the service and contributes to the relationship between the provider and parent. Written activity plans and daily schedules provide parents and staff a clear picture of the programming components of the program. Rated License: The Division of Child Development and Early Education is starting the Rated License Assessment back to get programs current with their Rated License. You are in Cohort 2. Therefore, your Prep year will begin July 1, 2024 and will end June 30, 2025. During this time, you need to make sure all full-time, teaching staff have completed at least the NCECC by testing out or completing the course at the Community College. Also, during this time, you want to make sure all teaching staff have a WORKS account and they select all positions (LT, T and GL) for evaluation. They will need to upload any certificates (BSAC) and mail an original transcript for any EDU coursework completed. If you are wanting the Environment Rating scales completed to earn more points in Program Standards, please take advantage of all the trainings they have on their website: ncrlap.org. Your Assessment year will begin July 1, 2025, and you must complete the Rated License Assessment by June 30, 2026. Contact me at (910) 709-5985 or via email: Miriam.Byrd@dhhs.nc.gov with any questions or concerns. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160, janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110- 90 · Violation

Name of Operation: LITTLE HANDS DAYCARE, INC. Facility ID: 09000108 Consultant: MIRIAM BYRD Operation Type: Center Case Number: Visit Date: 11/6/2023 Number Present: 34 Completed Date: 11/6/2023 Age: From 0 To 4 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements pertinent to an annual compliance visit. The Annual Compliance Monitoring Checklist for Child care Centers was used today to note requirements that were monitored. The program current operates with a 3-star rated license issued February 28, 2022, earning 5 points for education standards, 2 points for program standards, and one quality point for complying with a programmatic option. License restrictions include: First and second shift, meets enhanced ratios. Today’s visit was conducted with Ms. Singletary, Assistant Director and Mrs. Anita Hall, owner/operator. The indoor and outdoor areas were monitored. Staff/child ratios, group size, capacity, use of space, and supervision were observed. I observed children playing in various activity centers, teacher lead activities, and outdoor play. Developmentally age-appropriate materials were used. Positive and nurturing communication occurred as teachers interacted with children. A sanitation inspection was completed on December 19, 2022 with 3 demerits and a Superior rating. A fire inspection was completed on October 24, 2023. A copy of the fire inspection was emailed to me on the same day. The Emergency Drill log was reviewed during today’s visit. Prior to today’s visit the staff and training worksheet was obtained. A review of the information was completed. Three staff files were reviewed during today’s visit. During today’s visit, five children records were reviewed. The children’s records form was completed during the visit. Two violations of child care requirements were observed during today's visit. Both were corrected during the visit; therefore, a compliance letter is not required. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space #3 did not have a date on it. The activity plan in space #6 had a date of August 14, 2023. These were corrected during the visit. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One electrical outlet in space #3 did not have a safety plug. This was corrected during the visit. 10A NCAC 09 .0604(c) You are required to maintain compliance with all applicable child care rules and regulations at all times. NC GS 110- 90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your current compliance history is Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. Health and Safety Trainings: Health and Safety training requirements were monitored. Reminders: 1. Environmental Health has recently updated the Sanitation Rules for Child Care Centers. You can access those updated rules by visiting their website: ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm. You will see the Presentations, New Inspection form, The Vomit and Diarrhea Clean Up Plan Template, Clean Up Plan Roster. 2. The Lead Water Sampling must be conducted every 3 years. For more information go to: Clean Water for Carolina Kids. 3. NC 10A NCAC 41C .1001-1007 requires lead-based paint and asbestos inspections at all licensed childcare facilities in NC. You can learn more at Clean Classrooms for Carolina Kids. 4. When completing the staff and training worksheet, make sure to complete item #16 regarding the On-going training. You must put the number of hours required, number of hours received. Remember they can only carry over to the next year 1/2 of what is required. Example: Sue has the NCECC, she is required 10 hours of on-going training, annually. She received 34 hours. Therefore, she can carry of 5 (1/2 of 10) hours to the next training year. Technical assistance with activity plans was provided during today's visit. The written activity plan helps define the service and contributes to the relationship between the provider and parent. Written activity plans and daily schedules provide parents and staff a clear picture of the programming components of the program. Rated License: The Division of Child Development and Early Education is starting the Rated License Assessment back to get programs current with their Rated License. You are in Cohort 2. Therefore, your Prep year will begin July 1, 2024 and will end June 30, 2025. During this time, you need to make sure all full-time, teaching staff have completed at least the NCECC by testing out or completing the course at the Community College. Also, during this time, you want to make sure all teaching staff have a WORKS account and they select all positions (LT, T and GL) for evaluation. They will need to upload any certificates (BSAC) and mail an original transcript for any EDU coursework completed. If you are wanting the Environment Rating scales completed to earn more points in Program Standards, please take advantage of all the trainings they have on their website: ncrlap.org. Your Assessment year will begin July 1, 2025, and you must complete the Rated License Assessment by June 30, 2026. Contact me at (910) 709-5985 or via email: Miriam.Byrd@dhhs.nc.gov with any questions or concerns. You may also contact Janet Edwards, Licensing Supervisor, (910) 709-4160, janet.edwards@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times