10A NCAC 09 .0604 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/20/2026 Number Present: 86 Completed Date: 4/20/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on March 13, 2026. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, assisted me today. Limited monitoring of Child Care Rules were conducted during today’s visit, including but not limited to supervision, discipline, nurture and care, staff/child ratio, group size, licensed capacity, permit restrictions, CPR training, First Aid training, ITS-SIDS training, and criminal record check requirements. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 4/16/2026. Donald S Collins operates with five-star center license issued on 2/25/2025 with restriction; first shift, meets enhanced ratios, meets enhanced space. Administrative Action was issued on March 13, 2026, for First Aid and CPR. The indoor and outdoor environments used by the children were monitored. Space #1- the group of infants were sleeping, engaged in activity seat play, and being held by a staff member. Staff member was in the floor with the children and another staff member was returning the classroom. Space #2- the group of one-to-two-year-olds were preparing for lunch. The staff was conducting story time at the table. Space #3- The group of one- to two-year-olds were outside engaged in gross motor play. Space #4- The group of two-year-olds were engaged in a nature sound activity while sitting at the table waiting for lunch to arrive. Space #5- The group of three- to four-year-old children were engaged in story time at the table. Space #6- The group of three- to four-year-olds were engaged in outdoor gross motor play. Space #7- The group of two- to three-year-olds were engaged in eating lunch. Space #8- The group of two- to three-year-olds were preparing for lunch and one (1) child was looking at a book on the carpet. The staff member was singing with the children as she put out the cots. After putting out the cots she sat with the children at the table and read them a story until lunch arrived. Space #9- The group of one year olds were preparing for lunch. The children were sitting at the table singing with the children. Space #10- the group of infants were engaged in exploring the room, bottle feedings, tummy time, and one in crib. Staff members were rocking and feeding infants. Staff were actively supervising the children while feeding the children. Space #11- The group of four- to five-year-olds were engaged in a group matching game on the carpet. The class was divided into two (2) groups and both staff members were assisting the children as needed with the matching game. While monitoring the classroom space during nap time, I observed two (2) electrical outlets uncovered. When spoke with the staff about it, they stated the cots are typically stacked and stored there. The staff covered the two (2) outlets during the visit. We discussed when you stack the cots their and move them for nap, to ensure safety outlet plugs are in the outlets at all times. Space #12-The group of four- to five-year-olds were engaged in outdoor gross motor play. Space #13- The space is currently closed and used as storage. Space #14- The space is currently used as the therapy and board meeting room. Lunch consisted of hamburger, sweet potato fries, pineapple, and milk. The outdoor area was monitored and met requirements. Medications were monitored and met requirements. One (1) new staff member was hired 4/14/2026. Staff member is still within her first ninety (90) days for First Aid and CPR. She is currently scheduled for training on 5/6/2026. ITS-SIDS training the staff member is scheduled to complete the training on 5/18/2026. Health and Safety training was completed 4/14/2026. The administrator is currently in the process of completing the orientation documentation. The staff member completed the first two weeks of orientation topics on 4/17/2026. The remaining six (6) weeks are due to be completed on or before 5/26/2026. All staff files were current and up to date. The initial administrative action review was conducted during the Initial Administrative Action visit conducted on March 18, 2026. During the visit, the administrative action written warning and the Corrective Action Plan were discussed in detail. Topics included the requirements for posting the action and that unannounced follow-up visits, would occur every 4–6 weeks. The administrative action was posted on the bulletin board near the entrance of the facility where it is visible to parents and visitors, as required. The following stipulations of the administrative action were monitored: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1102(c)(d) regarding cardiopulmonary resuscitation (CPR) and First Aid training. You stated you have notebook that contains a spreadsheet with all staff expiration dates and it be will check monthly by one of the administrative staff members. The notebook was reviewed, the three (3) administrative staff are assisting with monitoring the staff spreadsheets. At the first of the month the administrator completes a review of the notebook to ensure staff are current with trainings. Then two (2) other administrative staff conduct a review of the notebook and assist with monitoring who trainings or qualifying letters are due. If a person is due to complete or renew First Aid and CPR, ITS-SIDS, Health and Safety training or background check, the administrative staff highlight the appropriate document and notify the staff member. Stipulation #2: Within two (2) weeks after this Notice is received, Monnie Wright, administrator, shall develop written policies and procedures for achieving and maintaining compliance with child care requirements regarding staff training. The written policies and procedures shall include, but not be limited to, the following: • Identification of staff members needed to meet facility requirements for cardiopulmonary resuscitation (CPR) certification and First Aid certification, including expiration and/or renewal date • Designation of administrative staff member responsible for reviewing and updating all staff training information • Schedule for reviewing and updating files • Method by which the identified administrative staff member will obtain information regarding scheduled training events that are relevant to the needs of facility staff • Method by which the identified administrative staff member will notify facility staff members of upcoming events that are relevant to their individual training requirements • Steps to be taken when training is not completed by staff members in a timely manner The written policies and procedures shall be submitted to Karla Terry, Child Care Consultant, PO Box 552, Ellenboro, NC 28040, telephone number 828-200-9952, email karla.terry@dhhs.nc.gov, for review. Ms. Terry shall notify Ms. Wright, orally and in writing, as to whether the written policies and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of this stipulation being met is received, the written policies and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the written policies and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Wright emailed the written policies and procedures to me on 3/17/2026. We reviewed the plan during the visit conducted on 3/18/2026 and made a minor revision to the plan. The revised plan was emailed to me on 3/18/2026. The implementation plan was approved on 3/20/2026. The plan is currently being implemented by the administrator and administrative staff. The following violation was documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space 11, two (2) electrical outlets uncovered. 10A NCAC 09 .0604(c) Technical assistance was provided as follows: Item 812- Space 11, two (2) electrical outlets uncovered. When spoke with the staff about it, they stated the cots are typically stacked and stored there. The staff covered the two (2) outlets during the visit. We discussed when you stack the cots there and move them for nap to ensure safety outlet plugs are in the outlets at all times. Rule Reference: 10A NCAC 09 .0604(c) Consultation is provided as follows: - Continue to conduct classroom checks daily to ensure the environment is safe for children. Please note to check electrical outlets that are behind shelves or cots to ensure a safety outlet covers is in the uncovered outlets should the item be moved. - Continue to monitor medication to ensure all medications are current and in compliance. - Continue to conduct monthly checks of staff training and qualifying letter to ensure all certifications and letters are current. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/20/2026 Number Present: 86 Completed Date: 4/20/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on March 13, 2026. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, assisted me today. Limited monitoring of Child Care Rules were conducted during today’s visit, including but not limited to supervision, discipline, nurture and care, staff/child ratio, group size, licensed capacity, permit restrictions, CPR training, First Aid training, ITS-SIDS training, and criminal record check requirements. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 4/16/2026. Donald S Collins operates with five-star center license issued on 2/25/2025 with restriction; first shift, meets enhanced ratios, meets enhanced space. Administrative Action was issued on March 13, 2026, for First Aid and CPR. The indoor and outdoor environments used by the children were monitored. Space #1- the group of infants were sleeping, engaged in activity seat play, and being held by a staff member. Staff member was in the floor with the children and another staff member was returning the classroom. Space #2- the group of one-to-two-year-olds were preparing for lunch. The staff was conducting story time at the table. Space #3- The group of one- to two-year-olds were outside engaged in gross motor play. Space #4- The group of two-year-olds were engaged in a nature sound activity while sitting at the table waiting for lunch to arrive. Space #5- The group of three- to four-year-old children were engaged in story time at the table. Space #6- The group of three- to four-year-olds were engaged in outdoor gross motor play. Space #7- The group of two- to three-year-olds were engaged in eating lunch. Space #8- The group of two- to three-year-olds were preparing for lunch and one (1) child was looking at a book on the carpet. The staff member was singing with the children as she put out the cots. After putting out the cots she sat with the children at the table and read them a story until lunch arrived. Space #9- The group of one year olds were preparing for lunch. The children were sitting at the table singing with the children. Space #10- the group of infants were engaged in exploring the room, bottle feedings, tummy time, and one in crib. Staff members were rocking and feeding infants. Staff were actively supervising the children while feeding the children. Space #11- The group of four- to five-year-olds were engaged in a group matching game on the carpet. The class was divided into two (2) groups and both staff members were assisting the children as needed with the matching game. While monitoring the classroom space during nap time, I observed two (2) electrical outlets uncovered. When spoke with the staff about it, they stated the cots are typically stacked and stored there. The staff covered the two (2) outlets during the visit. We discussed when you stack the cots their and move them for nap, to ensure safety outlet plugs are in the outlets at all times. Space #12-The group of four- to five-year-olds were engaged in outdoor gross motor play. Space #13- The space is currently closed and used as storage. Space #14- The space is currently used as the therapy and board meeting room. Lunch consisted of hamburger, sweet potato fries, pineapple, and milk. The outdoor area was monitored and met requirements. Medications were monitored and met requirements. One (1) new staff member was hired 4/14/2026. Staff member is still within her first ninety (90) days for First Aid and CPR. She is currently scheduled for training on 5/6/2026. ITS-SIDS training the staff member is scheduled to complete the training on 5/18/2026. Health and Safety training was completed 4/14/2026. The administrator is currently in the process of completing the orientation documentation. The staff member completed the first two weeks of orientation topics on 4/17/2026. The remaining six (6) weeks are due to be completed on or before 5/26/2026. All staff files were current and up to date. The initial administrative action review was conducted during the Initial Administrative Action visit conducted on March 18, 2026. During the visit, the administrative action written warning and the Corrective Action Plan were discussed in detail. Topics included the requirements for posting the action and that unannounced follow-up visits, would occur every 4–6 weeks. The administrative action was posted on the bulletin board near the entrance of the facility where it is visible to parents and visitors, as required. The following stipulations of the administrative action were monitored: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1102(c)(d) regarding cardiopulmonary resuscitation (CPR) and First Aid training. You stated you have notebook that contains a spreadsheet with all staff expiration dates and it be will check monthly by one of the administrative staff members. The notebook was reviewed, the three (3) administrative staff are assisting with monitoring the staff spreadsheets. At the first of the month the administrator completes a review of the notebook to ensure staff are current with trainings. Then two (2) other administrative staff conduct a review of the notebook and assist with monitoring who trainings or qualifying letters are due. If a person is due to complete or renew First Aid and CPR, ITS-SIDS, Health and Safety training or background check, the administrative staff highlight the appropriate document and notify the staff member. Stipulation #2: Within two (2) weeks after this Notice is received, Monnie Wright, administrator, shall develop written policies and procedures for achieving and maintaining compliance with child care requirements regarding staff training. The written policies and procedures shall include, but not be limited to, the following: • Identification of staff members needed to meet facility requirements for cardiopulmonary resuscitation (CPR) certification and First Aid certification, including expiration and/or renewal date • Designation of administrative staff member responsible for reviewing and updating all staff training information • Schedule for reviewing and updating files • Method by which the identified administrative staff member will obtain information regarding scheduled training events that are relevant to the needs of facility staff • Method by which the identified administrative staff member will notify facility staff members of upcoming events that are relevant to their individual training requirements • Steps to be taken when training is not completed by staff members in a timely manner The written policies and procedures shall be submitted to Karla Terry, Child Care Consultant, PO Box 552, Ellenboro, NC 28040, telephone number 828-200-9952, email karla.terry@dhhs.nc.gov, for review. Ms. Terry shall notify Ms. Wright, orally and in writing, as to whether the written policies and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of this stipulation being met is received, the written policies and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the written policies and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Wright emailed the written policies and procedures to me on 3/17/2026. We reviewed the plan during the visit conducted on 3/18/2026 and made a minor revision to the plan. The revised plan was emailed to me on 3/18/2026. The implementation plan was approved on 3/20/2026. The plan is currently being implemented by the administrator and administrative staff. The following violation was documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space 11, two (2) electrical outlets uncovered. 10A NCAC 09 .0604(c) Technical assistance was provided as follows: Item 812- Space 11, two (2) electrical outlets uncovered. When spoke with the staff about it, they stated the cots are typically stacked and stored there. The staff covered the two (2) outlets during the visit. We discussed when you stack the cots there and move them for nap to ensure safety outlet plugs are in the outlets at all times. Rule Reference: 10A NCAC 09 .0604(c) Consultation is provided as follows: - Continue to conduct classroom checks daily to ensure the environment is safe for children. Please note to check electrical outlets that are behind shelves or cots to ensure a safety outlet covers is in the uncovered outlets should the item be moved. - Continue to monitor medication to ensure all medications are current and in compliance. - Continue to conduct monthly checks of staff training and qualifying letter to ensure all certifications and letters are current. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/20/2026 Number Present: 86 Completed Date: 4/20/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on March 13, 2026. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, assisted me today. Limited monitoring of Child Care Rules were conducted during today’s visit, including but not limited to supervision, discipline, nurture and care, staff/child ratio, group size, licensed capacity, permit restrictions, CPR training, First Aid training, ITS-SIDS training, and criminal record check requirements. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 4/16/2026. Donald S Collins operates with five-star center license issued on 2/25/2025 with restriction; first shift, meets enhanced ratios, meets enhanced space. Administrative Action was issued on March 13, 2026, for First Aid and CPR. The indoor and outdoor environments used by the children were monitored. Space #1- the group of infants were sleeping, engaged in activity seat play, and being held by a staff member. Staff member was in the floor with the children and another staff member was returning the classroom. Space #2- the group of one-to-two-year-olds were preparing for lunch. The staff was conducting story time at the table. Space #3- The group of one- to two-year-olds were outside engaged in gross motor play. Space #4- The group of two-year-olds were engaged in a nature sound activity while sitting at the table waiting for lunch to arrive. Space #5- The group of three- to four-year-old children were engaged in story time at the table. Space #6- The group of three- to four-year-olds were engaged in outdoor gross motor play. Space #7- The group of two- to three-year-olds were engaged in eating lunch. Space #8- The group of two- to three-year-olds were preparing for lunch and one (1) child was looking at a book on the carpet. The staff member was singing with the children as she put out the cots. After putting out the cots she sat with the children at the table and read them a story until lunch arrived. Space #9- The group of one year olds were preparing for lunch. The children were sitting at the table singing with the children. Space #10- the group of infants were engaged in exploring the room, bottle feedings, tummy time, and one in crib. Staff members were rocking and feeding infants. Staff were actively supervising the children while feeding the children. Space #11- The group of four- to five-year-olds were engaged in a group matching game on the carpet. The class was divided into two (2) groups and both staff members were assisting the children as needed with the matching game. While monitoring the classroom space during nap time, I observed two (2) electrical outlets uncovered. When spoke with the staff about it, they stated the cots are typically stacked and stored there. The staff covered the two (2) outlets during the visit. We discussed when you stack the cots their and move them for nap, to ensure safety outlet plugs are in the outlets at all times. Space #12-The group of four- to five-year-olds were engaged in outdoor gross motor play. Space #13- The space is currently closed and used as storage. Space #14- The space is currently used as the therapy and board meeting room. Lunch consisted of hamburger, sweet potato fries, pineapple, and milk. The outdoor area was monitored and met requirements. Medications were monitored and met requirements. One (1) new staff member was hired 4/14/2026. Staff member is still within her first ninety (90) days for First Aid and CPR. She is currently scheduled for training on 5/6/2026. ITS-SIDS training the staff member is scheduled to complete the training on 5/18/2026. Health and Safety training was completed 4/14/2026. The administrator is currently in the process of completing the orientation documentation. The staff member completed the first two weeks of orientation topics on 4/17/2026. The remaining six (6) weeks are due to be completed on or before 5/26/2026. All staff files were current and up to date. The initial administrative action review was conducted during the Initial Administrative Action visit conducted on March 18, 2026. During the visit, the administrative action written warning and the Corrective Action Plan were discussed in detail. Topics included the requirements for posting the action and that unannounced follow-up visits, would occur every 4–6 weeks. The administrative action was posted on the bulletin board near the entrance of the facility where it is visible to parents and visitors, as required. The following stipulations of the administrative action were monitored: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1102(c)(d) regarding cardiopulmonary resuscitation (CPR) and First Aid training. You stated you have notebook that contains a spreadsheet with all staff expiration dates and it be will check monthly by one of the administrative staff members. The notebook was reviewed, the three (3) administrative staff are assisting with monitoring the staff spreadsheets. At the first of the month the administrator completes a review of the notebook to ensure staff are current with trainings. Then two (2) other administrative staff conduct a review of the notebook and assist with monitoring who trainings or qualifying letters are due. If a person is due to complete or renew First Aid and CPR, ITS-SIDS, Health and Safety training or background check, the administrative staff highlight the appropriate document and notify the staff member. Stipulation #2: Within two (2) weeks after this Notice is received, Monnie Wright, administrator, shall develop written policies and procedures for achieving and maintaining compliance with child care requirements regarding staff training. The written policies and procedures shall include, but not be limited to, the following: • Identification of staff members needed to meet facility requirements for cardiopulmonary resuscitation (CPR) certification and First Aid certification, including expiration and/or renewal date • Designation of administrative staff member responsible for reviewing and updating all staff training information • Schedule for reviewing and updating files • Method by which the identified administrative staff member will obtain information regarding scheduled training events that are relevant to the needs of facility staff • Method by which the identified administrative staff member will notify facility staff members of upcoming events that are relevant to their individual training requirements • Steps to be taken when training is not completed by staff members in a timely manner The written policies and procedures shall be submitted to Karla Terry, Child Care Consultant, PO Box 552, Ellenboro, NC 28040, telephone number 828-200-9952, email karla.terry@dhhs.nc.gov, for review. Ms. Terry shall notify Ms. Wright, orally and in writing, as to whether the written policies and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of this stipulation being met is received, the written policies and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the written policies and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Wright emailed the written policies and procedures to me on 3/17/2026. We reviewed the plan during the visit conducted on 3/18/2026 and made a minor revision to the plan. The revised plan was emailed to me on 3/18/2026. The implementation plan was approved on 3/20/2026. The plan is currently being implemented by the administrator and administrative staff. The following violation was documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space 11, two (2) electrical outlets uncovered. 10A NCAC 09 .0604(c) Technical assistance was provided as follows: Item 812- Space 11, two (2) electrical outlets uncovered. When spoke with the staff about it, they stated the cots are typically stacked and stored there. The staff covered the two (2) outlets during the visit. We discussed when you stack the cots there and move them for nap to ensure safety outlet plugs are in the outlets at all times. Rule Reference: 10A NCAC 09 .0604(c) Consultation is provided as follows: - Continue to conduct classroom checks daily to ensure the environment is safe for children. Please note to check electrical outlets that are behind shelves or cots to ensure a safety outlet covers is in the uncovered outlets should the item be moved. - Continue to monitor medication to ensure all medications are current and in compliance. - Continue to conduct monthly checks of staff training and qualifying letter to ensure all certifications and letters are current. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/20/2026 Number Present: 86 Completed Date: 4/20/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 10:45 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements for an administrative action follow-up visit, including the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on March 13, 2026. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, assisted me today. Limited monitoring of Child Care Rules were conducted during today’s visit, including but not limited to supervision, discipline, nurture and care, staff/child ratio, group size, licensed capacity, permit restrictions, CPR training, First Aid training, ITS-SIDS training, and criminal record check requirements. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 4/16/2026. Donald S Collins operates with five-star center license issued on 2/25/2025 with restriction; first shift, meets enhanced ratios, meets enhanced space. Administrative Action was issued on March 13, 2026, for First Aid and CPR. The indoor and outdoor environments used by the children were monitored. Space #1- the group of infants were sleeping, engaged in activity seat play, and being held by a staff member. Staff member was in the floor with the children and another staff member was returning the classroom. Space #2- the group of one-to-two-year-olds were preparing for lunch. The staff was conducting story time at the table. Space #3- The group of one- to two-year-olds were outside engaged in gross motor play. Space #4- The group of two-year-olds were engaged in a nature sound activity while sitting at the table waiting for lunch to arrive. Space #5- The group of three- to four-year-old children were engaged in story time at the table. Space #6- The group of three- to four-year-olds were engaged in outdoor gross motor play. Space #7- The group of two- to three-year-olds were engaged in eating lunch. Space #8- The group of two- to three-year-olds were preparing for lunch and one (1) child was looking at a book on the carpet. The staff member was singing with the children as she put out the cots. After putting out the cots she sat with the children at the table and read them a story until lunch arrived. Space #9- The group of one year olds were preparing for lunch. The children were sitting at the table singing with the children. Space #10- the group of infants were engaged in exploring the room, bottle feedings, tummy time, and one in crib. Staff members were rocking and feeding infants. Staff were actively supervising the children while feeding the children. Space #11- The group of four- to five-year-olds were engaged in a group matching game on the carpet. The class was divided into two (2) groups and both staff members were assisting the children as needed with the matching game. While monitoring the classroom space during nap time, I observed two (2) electrical outlets uncovered. When spoke with the staff about it, they stated the cots are typically stacked and stored there. The staff covered the two (2) outlets during the visit. We discussed when you stack the cots their and move them for nap, to ensure safety outlet plugs are in the outlets at all times. Space #12-The group of four- to five-year-olds were engaged in outdoor gross motor play. Space #13- The space is currently closed and used as storage. Space #14- The space is currently used as the therapy and board meeting room. Lunch consisted of hamburger, sweet potato fries, pineapple, and milk. The outdoor area was monitored and met requirements. Medications were monitored and met requirements. One (1) new staff member was hired 4/14/2026. Staff member is still within her first ninety (90) days for First Aid and CPR. She is currently scheduled for training on 5/6/2026. ITS-SIDS training the staff member is scheduled to complete the training on 5/18/2026. Health and Safety training was completed 4/14/2026. The administrator is currently in the process of completing the orientation documentation. The staff member completed the first two weeks of orientation topics on 4/17/2026. The remaining six (6) weeks are due to be completed on or before 5/26/2026. All staff files were current and up to date. The initial administrative action review was conducted during the Initial Administrative Action visit conducted on March 18, 2026. During the visit, the administrative action written warning and the Corrective Action Plan were discussed in detail. Topics included the requirements for posting the action and that unannounced follow-up visits, would occur every 4–6 weeks. The administrative action was posted on the bulletin board near the entrance of the facility where it is visible to parents and visitors, as required. The following stipulations of the administrative action were monitored: Stipulation #1: The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1102(c)(d) regarding cardiopulmonary resuscitation (CPR) and First Aid training. You stated you have notebook that contains a spreadsheet with all staff expiration dates and it be will check monthly by one of the administrative staff members. The notebook was reviewed, the three (3) administrative staff are assisting with monitoring the staff spreadsheets. At the first of the month the administrator completes a review of the notebook to ensure staff are current with trainings. Then two (2) other administrative staff conduct a review of the notebook and assist with monitoring who trainings or qualifying letters are due. If a person is due to complete or renew First Aid and CPR, ITS-SIDS, Health and Safety training or background check, the administrative staff highlight the appropriate document and notify the staff member. Stipulation #2: Within two (2) weeks after this Notice is received, Monnie Wright, administrator, shall develop written policies and procedures for achieving and maintaining compliance with child care requirements regarding staff training. The written policies and procedures shall include, but not be limited to, the following: • Identification of staff members needed to meet facility requirements for cardiopulmonary resuscitation (CPR) certification and First Aid certification, including expiration and/or renewal date • Designation of administrative staff member responsible for reviewing and updating all staff training information • Schedule for reviewing and updating files • Method by which the identified administrative staff member will obtain information regarding scheduled training events that are relevant to the needs of facility staff • Method by which the identified administrative staff member will notify facility staff members of upcoming events that are relevant to their individual training requirements • Steps to be taken when training is not completed by staff members in a timely manner The written policies and procedures shall be submitted to Karla Terry, Child Care Consultant, PO Box 552, Ellenboro, NC 28040, telephone number 828-200-9952, email karla.terry@dhhs.nc.gov, for review. Ms. Terry shall notify Ms. Wright, orally and in writing, as to whether the written policies and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of this stipulation being met is received, the written policies and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the written policies and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Wright emailed the written policies and procedures to me on 3/17/2026. We reviewed the plan during the visit conducted on 3/18/2026 and made a minor revision to the plan. The revised plan was emailed to me on 3/18/2026. The implementation plan was approved on 3/20/2026. The plan is currently being implemented by the administrator and administrative staff. The following violation was documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space 11, two (2) electrical outlets uncovered. 10A NCAC 09 .0604(c) Technical assistance was provided as follows: Item 812- Space 11, two (2) electrical outlets uncovered. When spoke with the staff about it, they stated the cots are typically stacked and stored there. The staff covered the two (2) outlets during the visit. We discussed when you stack the cots there and move them for nap to ensure safety outlet plugs are in the outlets at all times. Rule Reference: 10A NCAC 09 .0604(c) Consultation is provided as follows: - Continue to conduct classroom checks daily to ensure the environment is safe for children. Please note to check electrical outlets that are behind shelves or cots to ensure a safety outlet covers is in the uncovered outlets should the item be moved. - Continue to monitor medication to ensure all medications are current and in compliance. - Continue to conduct monthly checks of staff training and qualifying letter to ensure all certifications and letters are current. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 85 Completed Date: 2/12/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant, Dawn McCrary, Child Care Consultant, and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of 2/11/2026. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 2/11/2026. Permit type – Five (5) Star Rated License, issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced ratio and enhanced space. The last annual compliance visit was conducted on 3/5/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 12/22/2025. The last playground inspection was documented on 1/15/2026. The last fire inspection was approved on 9/22/2025. The last sanitation inspection was conducted on 10/30/2025 with four (4) demerits for a superior classification. Lead water testing was completed on 5/7/2024. Lead paint and asbestos testing was completed on 3/18/2025 and 4/4/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants one (1) infant was being held by a staff member, one (1) staff member conducting routine diaper change, two (2) was exploring the room engaged in play with toys on the floor. One (1) child was observed arriving at 9:30a, mom brought the child into the room. THe staff member greeted the mom and child. The staff member assisted the child with washing their hands and mom assisted with putting away the child’s belongings. Space #2- currently closed. Children present were grouped with space #2. Space #3- The group of one year olds were engaged in free play with baby dolls, dinosaurs, and books. Staff were on the floor engaged with children. Space #4- The group of two year olds were engaged in play with playdough, cars, and books. We discussed that corn kernels in the sensory table are unable to be cleaned and sanitized appropriately. Need to dump the corn kernels and look at purchasing easy to clean and sanitize sensory items. Space #5- The group of three year old children were preparing to go outside. Staff were assisting the children with putting on their coats. Space #6- The group of three to four year olds were engaged in playdough and doll house play at the tables. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #7- The group of two year olds were engaged in free play with books and puzzles. While monitoring the classroom, I observed the room did not have a daily schedule posted. The administrator corrected this during the visit. Space #8- The group of two year olds were engaged in free play and music and movement. While monitoring the classroom, I observed wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. Space #9- The group of one year olds were engaged in group time. The staff member was conducting a group story time with the children. After storytime, the children transitioned to free play. Staff were engaged in play and conversations with the children. Space #10- the group of infants one (1) infant was asleep, two (2) were being held by staff, and two (2) children were exploring the room. Space #11- The group of four to five year olds were engaged in outdoor gross motor play. The staff were observed moving about the outdoor area supervising the children. Space #12-The group of four to five year olds were engaged in group activities at the tables and reading books on the carpet. Staff were working with the children while supervising the children. Space #13- The space is currently closed and used as storage. We discussed potentially moving a “waddler” one year old classroom to this space by the end of summer. We also discussed reaching out to Environmental Health to ensure all requirements are met for that space. Prior to moving the one year old classroom to the new space, please reach out to me to schedule a site visit. Space #14- The space is currently used as the therapy, and board meeting room. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children's files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. Staff and children’s files were monitored. Due to violations documented today, plan to conduct a staff file review to ensure all required documents are on file for review. Quality Rating and Improvement System (QRIS): The facility plans to pursue Pathway #2 Classroom and Instructional Quality. Pathway #2 Classroom and Instructional Quality states the facility must meet the following requirements: Enhanced Ratio or Enhanced Space Optional fifty percent (50%) of all lead teachers and fifty percent (50%) of other educators meet requirements at the 2,3,4,5 star level, family and community engagement standards (three (3) star rated license- 2 additional options, from separate categories, four (4) star rated license- 3 additional options, one from each category of engagement, five (5) star rated license- 4 additional options, with at least one from each category of engagement), Continuous Quality Improvement Plans facility and individuals, Approved curriculum and formative assessment tools for all ages served, child assessments shared with families annually and coaching/training options for administrators and lead teachers. The facility needs to address the following prior to applying for rated license reassessment select the Family and Community Engagement standards, and set the the goal for the continuous quality improvement plan. We discussed that the facility would need to reach out to Buncombe County Partnership for Children to assist with preparing the reassessment. Reminder all star rated licenses must be reassessed by 12/31/2026. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Space # 7 and #6 did not have a current daily schedule posted. GS 110-91(12);.0508(a) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence on the right side of the preschool playground, was not secured to three (3) fence posts creating a potential entrapment. .0605(g) 807 A safe indoor and outdoor environment was not provided for the children. Space #8 two (2) wooden wall strips in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. 10A NCAC 09 .0601(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented First Aid training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received First Aid training 11/17/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff A.N., hired 9/18/2025 has documented CPR training from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR training 11/17/2025. .1102(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. .0701(d) Technical assistance provided as follows Item 415- Space # 7 and #6 did not have a current daily schedule posted. The administrator corrected this during the visit. Rule Reference: G.S. 110-91(12);.0508(a) Item 714- Outdoors, the fence on the right side of the preschool playground, the fence was not secured to three (3) fence post creating a potential entrapment. The administrator secured the fence to the post during the visit using zip ties. Rule Reference: .0605(g) Item 807- Space #8 two (2) strip in the bathroom were not secured to the wall creating a potential pinch hazard. The administrator corrected this during the visit. We discussed continuing to monitor the strips to ensure they are secured daily. Rule Reference: .0601(a) 1045- Staff, D.L., hired 8/5/2025 had documentation of orientation that did not have the hours of orientation received recorded for the last four topics to complete the six week orientation. Staff, C.W., hired 1/5/2026 had documentation of orientation that did not have the hours of orientation received recorded for the last six topics to complete the six week orientation. The hours of orientation received were documented during today's visit for correction. Although orientation was recorded for all topics required, plan to immediately record the hours of orientation received at the completion of each orientation topic. 1048 & 1049- Staff A.N., hired 9/18/2025 has documented CPR and FA from an unapproved training agency, The American Trauma Event Management. Staff, D.L., hired 8/5/2025 received CPR and FA trainings 11/17/2025. A list of approved CPR and FA training agencies was emailed to you during today’s visit. Staff A.N. must receive CPR and FA training from an approved training agency immediately. You stated you plan to have that staff registered for CPR and FA training immediately. Plan to use a calendar with reminders to meet the 90-day requirement of CPR and FA training. 1032- Staff E.W., hired 1/5/2026, had a signed medical report on file that did not indicate that the staff member was emotionally and physically fit to care for children. You stated that the staff will take the medical report to the medical provider the have the required information documented today. Plan to review each medical report upon receipt to ensure the required information is documented. 1233- Staff, E.M., P.F., D.K., M.S. and K.C., did not have a signed and dated statement that they received a job description. The job descriptions for each member of staff listed were printed, reviewed and signed by the staff during the visit for correction. 1890- Staff O. S. and S.G.’s medical report and proof of tuberculosis testing were not maintained separate from their personnel files. The documents were placed in separate medical files for correction during the visit. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Signed statement of compliance I must receive your compliance statement by 2/26/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: - We discussed sensory bin items and ensuring that the item in the sensory bin is easily cleaned and sanitized. - We reviewed activity plan requirements and ensuring each item is documented along with a daily outdoor gross motor activity. - ABCMS- continuing to ensure the staff roster is up to date. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2510 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0514 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0601 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0604 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0803 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1102 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1104 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1601 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 6/19/2025 Number Present: 87 Completed Date: 6/19/2025 Age: From 0 To 10 Total Minutes: 351 Time In: 09:39 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/5/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS BSAC Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five Star Rated License , issued 2/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last fire drill was practiced on 6/12/2025. The last emergency drill, lockdown drill, was practiced on 6/12/2025. The last fire inspection was approved on 8/23/2024. The program’s most recent sanitation inspection was completed on 1/16/2025, with eight (8) demerits. The Emergency Preparedness and Response plan is current and up to date. The Emergency Medical Care Plan is posted and was updated in 1/3/2025. Upon arrival, I was greeted by Ms. Wright. A walkthrough of the indoor and outdoor environment was conducted. During the visit, the HVAC company was present working on the air conditioner. At 1:05p In Demand Landscaping arrive to deliver mulch and sand for the playground. Space #1, the group of infants were engaged in nap each child was in a tank top sleep blanket free to move. One (1) child was being held. Staff were actively supervising. Safe sleep charts were completed every fifteen (15) minutes as stated in the safe sleep policy. Soft calming music was play and natural light in addition to small lamps were used to light the room. Space #2, the group of one- to two-year-old children were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #3, the group of one to two-year-old children were engaged in story time at the table. The children prepared for lunch. After lunch, the children washed hands and transitioned to their cots for nap. Space #4, the group of two to three-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. While monitoring medications, I observed two (2) bug sprays on site with out a permission to administer medication form, and one (1) sunscreen medication form expired 6/11/2025. Space #5, the group of three- to four-year-old children were engaged in story time. After story time, the children washed hands and transitioned to the tables for lunch. Once the children finished lunch, they washed hands and transitioned to their cots for nap. At nap the staff used natural lighting and a lamp to light the room, along with calming music playing softly. Space #6 the group of three- to four-year-old children were at the table engaged in lunch. After lunch, the children washed hands and transitioned to their cots for nap. During nap natural lighting and a lamp was used to light the room in addition to calming music playing softly. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #7 the group of two-year-old children were engaged in songs and preparing for lunch. After lunch the children washed hands and transitioned to their cots for nap. During nap, the staff were actively supervising the children. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #8 was closed due to staffing. The children were moved to other classrooms. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Space #9- The group of one year olds were engaged in free play. After free play, the children prepared for lunch. Then the children washed hands and transitioned to their cots for nap. During nap time, the staff member sat close to the children and was able to see all the children while scanning the room. The staff used natural lighting and lamps to light the classroom along with soft calming music to help the children rest. While monitoring medication, I observed one (1) diaper cream form expired 5/30/2025, and one (1) sunscreen was on-site without a permission to administer medication form. Space #10- the group of infants and one-year olds were exploring the room and one (1) child was being held for a bottle feeding. While monitoring the sleep checks, I observed the two (2) children that were sleeping. The last sleep check was conducted at 11:15a and I was checking sleep charts at 12:15p noting three (3) missed sleep checks. We discussed that sleep checks must be completed every fifteen (15) minutes to identify and monitor any changes in the child's wellbeing. Staff are to follow the facility’s safe sleep policy which identifies checking a sleeping infant every fifteen (15) minutes. The administrator completed the sleep check while I was in the room and stated that she will meet with the staff members to further discuss this situation. Space #11- The group of four- to five-year-olds were washing hands an preparing for lunch. After lunch the children washed hands and prepared for nap. During nap time, the staff member was stationed in the center of the classroom frequently supervising the children. The staff used natural lighting to light the room and soft music to assist the children with resting. Space #12-The group of five-year-olds were cleaning up and preparing for lunch. After lunch the children washed hands and transitioned to their cots. During nap time, the staff member was sitting with a child who was not resting. The staff was frequently scanning the room. While monitoring the classroom, I observed the blinds in the dramatic play center was broken with sharp edge accessible to children. Space #13- The group of five- to ten-year-olds were engaged in free play with blocks, dramatic play, and building a fort. After free play the children prepared for lunch. While monitoring the room, I observed exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. Also, I observed one (1) electrical outlet uncovered. The staff corrected this during the visit. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. Lunch today consisted of ham mac and cheese, green beans, pineapple, and milk. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed one (1) staff member hired 6/26/2023 who is seasonal help health and safety trainings were not completed within one year of employment. Emergency information and health questionnaire were not reviewed and updated annually. The staff updated the emergency information and health questionnaire during the visit. BSAC training was not on file for review. First Aid and CPR training was not on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #12, the blinds in the dramatic play center were broken with sharp edges accessible to children. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #13, one (1) electrical outlet was left uncovered. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, two (2) bug sprays on site without permission to administer medication form. In space #9, one (1) sunscreen on site without permission to administer medication form. 10A NCAC 09 .0803(1)(a & b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and the sleep checks were not completed at 12:15p. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Seasonal staff member hired 6/26/2023 CPR training was not on file for review. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. 10A NCAC 09 .0514(f) 1898 Staff did not complete the health and safety training within one year of employment. Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. .1102(a) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. .1104(1-5) 1921 Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. .2510(j) Technical assistance was provided as follows: Item 721 In space #12, the blinds in the dramatic play center was broken with sharp edge accessible to children. We discussed all equipment and furnishings in the room need to be in good repair. Window treatments are a furnishing and must be in good repair. Rule Reference: 10A NCAC 09.1601 (b) Item 807 In space #6, 7, 8, and 13, exposed sharp nail heads from where wall strips were missing. During the visit the administrator hammered the nails in flush with the wall. We discussed that as the building continues to settle to keep a close eye on the wall strips and nails to ensure that they are secure to the wall and nail heads a flush with the wall so that a child does not get injuried. Rule Reference: 10A NCAC 09.0601(a) Item 812 In space #13, one (1) electrical outlet was left uncovered. The staff covered it with a safety outlet plug during the visit. We discussed to conduct routine classroom checks to ensure that the electrical outlets are covered with a safety outlet plug. Rule Reference: 10A NCAC 09.0604 (c) Item 842 In space #4, two (2) bug sprays on site without a permission to administer medication form. In space #9, one (1) sunscreen on site with out a permission to administer medication form. We discussed before allowing medications into the classroom to ensure that you have a completed permission to administer medication form completed. Rule Reference: 10A NCAC 09.0803(1)(a)&(b) Item 849 In space #4, one (1) sunscreen permission to administer medication form expired 6/11/2025. In space #9, one (1) sunscreen permission to administer medication form expired 5/30/2025. We discussed to remind staff to review medications and medication forms monthly to ensure that they are still in date to be administered. Rule Reference: 10A NCAC 09.0803(12) Item 887 In space #10, safe sleep checks were not conducted every fifteen (15) minutes for the two (2) children that were observed sleeping. The last sleep check was conducted at 11:15a and I observed the sleep checks were not completed at 12:15p. The administrator completed the safe sleep check during the visit. We discussed that safe sleep checks must be completed every fifteen (15) minutes to identify and monitor changes in the child's wellbeing. Rule Reference: 10A NCAC 09 .0606(g) Item 1034 Seasonal staff hired 6/26/2023 health questionnaire was not completed annually. Staff member reviewed and updated their health questionnaire during the visit. Rule Reference:10A NCAC 09 .0701(a) Item 1035 Seasonal staff hired 6/26/2023 emergency information was not reviewed and completed annually. Staff member reviewed and updated their emergency information during the visit. Rule Reference: 10A NCAC 09 .0701(a) Item 1048 Seasonal staff member hired 6/26/2023 First Aid training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (c) Item 1049 Seasonal staff member hired 6/26/2023 CPR training was not on file for review. We discussed that staff members hired have ninety (90) days to complete first aid training. Seasonal staff need to complete training as quickly as possible. Rule Reference: 10A NCAC 09.1102 (d) Item 1232 Seasonal staff member hired 6/26/2023 did not have a staff evaluation on file for review. Staff evaluation was completed during the visit. Rule Refence: 10A NCAC 09.0514(f) Item 1898 Staff member hired 6/26/2023 health and safety trainings were not completed within one year of employment. We discussed when new staff members are hired, health and safety trainings are to be completed within the first year of employment. Rule Reference: 10A NCAC 09.1102 (a) Item 1901 Seasonal staff member hired 6/26/2023 professional development plan was not completed within one (1) year of hire. We discussed all staff are required to have a professional development plan completed within one (1) year of hire. Rule Reference: 10A NCAC 09.1104 (1-5) Item 1921 Staff member hired 6/26/2023 BSAC training was not on file for review within three (3) months of hire. We discussed seasonal staff caring for school age children must complete BSAC training within three (3) months. Rule Reference: 10A NCAC 09 .2510 (j) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed having a staff meeting to discuss supervision throughout the day (ex. Transitions, nap time, outdoors). Along, with addressing sleep checks every fifteen (15) minutes and discussion about the weather watch chart. **Reminders** Staff member BH criminal background check is due by 9/11/2025. Health and Safety trainings are due by 3/8/2026. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0706 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0604 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/5/2025 Number Present: 90 Completed Date: 3/5/2025 Age: From 0 To 5 Total Minutes: 205 Time In: 09:25 AM Time Out: 12:20 PM Time In: 01:45 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator during the visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. A signed copy of the visit summary was left on-site with you. Monnie Wright, Administrator, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/31/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and noticed that Swannanoa Valley Child Care Council submitted a name change on 8/4/2024. The name changed to Donald S Collins Early Learning Center. I reached out to Ms. Wright to see if this information was accurate. She stated it was. I sent the facility application along with the required appendix to be completed to reflect the owner’s name change. We reviewed the address and registered agent must be the same as listed on the Secretary of State website. Ms. Wright stated that the registered agent has changed. We discussed that the Secretary of State website will need to be updated to reflect the change. The Non-Profit Corporation, Donald S Collins Early Learning Center, is current/active as of 1/31/2025. During the visit, we reviewed the updated application and discussed that owner/registered agent will need to initial by each statement on Appendix I statement of responsibilities form. Permit type – Five Star Rated License , issued 3/15/2023. Special Services/Restrictions – first shift, meets enhanced space, meets enhanced ratio. Approved NC Pre-K. The last annual compliance visit was conducted on 4/16/2024. The last fire drill was practiced on 2/20/2025. The last lockdown drill was practiced on 12/17/2024. An emergency drill is due by the end of March. The last playground inspection was documented on 2/7/2025. The last fire inspection was approved on 8/23/2024. The last sanitation inspection was conducted on 1/16/2025 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility was closed from 9/27/2024 to 10/27/2024 due to Tropical Storm Helene. The facility reopened on 10/28/2024. During the visit, I conducted a walk through of the indoor and outdoor environment. I observed the children engaged in free play, outdoor play, etc. Space #1- the group of infants and one year olds were engaged in nap, and free play. Two (2) infants were asleep in their cribs, and three (3) infants were engaged in free play on the floor. Staff were meeting the individual needs of the children. Space #2- The group of one year olds were engaged in free play with pretend food, and rattles. Space #3- The group of one year olds were engaged in reading books. The staff was reading a book to the children. While monitoring the classroom one (1) electrical outlet was uncovered. The administrator corrected this during the visit. Space #4- The group of two to three year olds were engaged in outdoor gross motor play. While monitoring the indoor space, I observed one (1) hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Space #5- The group of three to four year old children were engaged in outdoor gross motor play. Space #6- The group of three to four year olds were engaged in outdoor gross motor play. Space #7- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play the group transitioned indoors for routine diaper change. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #8- The group of two to three year olds were engaged in outdoor gross motor play. After gross motor play, the group transitioned indoors to prepare for lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #9- The group of one to two year olds was at the table eating lunch. While monitoring the indoor space, I observed the drywall strips missing and sharp nail heads exposed. The administrator attempted to hammer in some of the nails. Space #10- the group of infants were engaged in sleeping and individual bottle feedings. Two (2) infants were in their cribs asleep, one (1) was being rocked by a caregiver, and one (1) infant was being bottle fed by the caregiver. Space #11- The group of four to five year olds were engaged in free play with playdough, magnetic tiles, blocks, and free play. Space #12-The group of four to five year olds were engaged in matching activity on the floor, life cycle activity at the table, and writing activity. The children and staff were actively engaged in the activities. Space #13- The space is currently closed and used as storage for hand washing dispensers that was used during Tropical Storm Helene and raised garden bed for the healthy classroom farm to table grant. Space #14- The space is currently used as the therapy, board meeting room, and storage for donated items from Tropical Storm Helene. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:00 a.m. to 2:30 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, one (1) electrical outlet was uncovered beside the sink. In space #3, one (1) electrical outlet was uncovered beside the sink. 10A NCAC 09 .0604(c) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. .0604(e) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. GS110-91(1) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. .1102(a) Technical assistance was provided as follows: Item #807- Indoors, in space #9, #7, #8 drywall strips were missing and sharp nail heads were exposed. The administrator attempted to hammer some back in but all were not hammered in during the visit. We discussed reaching out to the contractor who did the job to fix the strips or the program could install the drywall strips themselves. Outdoors, a black storage cabinet backing of the cabinet was not secured to the back of the cabinet. The back was bowing out. We discussed the back will need to be secured so that child does not attempt to stick arm in the back of the cabinet. Rule Reference: 10A NCAC 09 .0601 (a) Item #812- In space #9, one (1) electrical outlet was uncovered beside the sink. The administrator corrected this during the visit. The outlets were covered during visit. Rule Reference: 10A NCAC 09.0604(c) Item #898- In space #4, hot glue gun was located in an unlocked cabinet below five (5) feet. The administrator locked the cabinet during the visit to make the hot glue gun in accessible to children. We discussed to review with staff to conduct a classroom check to ensure that all hazardous products are stored appropriately. Rule Reference: 10A NCAC 09 .0604(e) 1321 § 110-91. Mandatory standards for a license. Child J.C , enrolled 1/19/25 does not have a medical exam or health assessment on file. Plan to have the parent provide a current medical exam or health assessment for the child's file immediately. 1898 10A NCAC 09 .0706 HEALTH AND SAFETY TRAINING REQUIREMENTS Staff E.D’s health and safety training was due 3/7/24. The training was completed 4/2/24. Plan to use a calendar or spreadsheet with due date reminders for required trainings. 1890 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS Staff, K.G and B.M do not have medical statements signed by a health care professional that indicates that the person is emotionally and physically fit to care for children. Plan to have the staff mentioned to provide a statement from their health care professionals that indicate that they are emotionally and physically fit to care for children and attach it to their health assessment on file. Due to Tropical Storm Helene and the State of Emergency, additional time was allowed for the following: Staff B.M., hired 10/22/24 completed CPR and FA 1/31/25. This was the first available training available after the hire date. Staff, Z.G., hired 2/19/24, was unable to complete all required health and safety trainings due to internet connectivity and DCDEE Moodle being non operational for an extended period of time. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/19/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We reviewed and discussed children’s application for enrollment are to be updated annually and when changes occur. We reviewed discipline policy is required to have the date of enrollment documented on the form. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/16/2024 Number Present: 90 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 12:15 PM Time In: 01:45 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. Upon arrival, we were greeted by Monnie Wright, Administrator. We reviewed the reason for our visit with Ms. Wright. Ms. Wright was available during the visit. The program operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including first shift, meets enhanced ratios, enhanced space, and approved for NCPK. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 4/19/2023. The last fire drill was practiced on 3/28/2024. The last shelter-in-place drill was practiced on 3/1/2024. The last playground inspection was documented on 3/28/2024. The last fire inspection was approved on 6/28/2023. The last sanitation inspection was conducted on 1/5/2024 with nine (9) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Teaching Strategies and Kaymbu. All medications were monitored. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 4/5/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Swannanoa Valley Child Care Council, Inc., is current/active as of 4/5/2024. During the visit, I observed children engaged in free play, staff meeting the individual needs of children, and outdoor gross motor play. Space #1 infant children were engaged in free play on the floor exploring their environment and playing with rattles and soft toys. One (1) child was in the crib asleep. The staff members were meeting the individual needs of the children by conducting routine diaper changes. Space #10 infant children were asleep in their cribs and one (1) staff member was rocking a child. Space #2 children ages one- to two-year-old were engaged in free play with books, and musical toys. The staff members were engaged in play with the children on the floor. Space #9 the children ages one- to two-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space #3 is currently closed due to flooring renovations. Space # 8 the children ages two- to three-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space # 4 is currently closed due to flooring renovations. Space #7 children ages two- to three-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #6 children ages three- and four-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #5 is currently closed due to flooring renovations. Space #11 children ages four- to five-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #12 children ages three- to four-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #13 is currently not in use. Space #14 is currently used as the therapy and board of directors meeting room. Lunch today consisted of Manwich, carrot and peas mix, pineapple, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Staff and children’s files were monitored during the visit. I monitored three (3) new staff, and three (3) existing staff files were monitored. The staff and training worksheets were received during the visit. I monitored ten (10) children’s files and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was not on file within 30 days of enrollment for M.B. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. 10A NCAC 09 .0302(d)(2) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. .0801(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff personnel files contained medical records. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. .1102(a) Technical assistance provided 1898-Staff did not complete the health and safety training within one year of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. Plan to use a calendar reminder to ensure trainings are completed within the required time frame. 849-Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. The medications were removed to the Director’s office for correction during the visit. Plan to monitor medications, action plans, and permissions on a regular basis. 1835- The medical action plan did not contain the required information and/or was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. Plan to monitor medications, action plans, and permissions on a regular basis. 1321- Medical exam or health assessment was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. A health assessment was not on file within 30 days of enrollment for M.B. Plan to maintain health assessments in the child files within 30 days of enrollment. 1323- Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. Plan to maintain immunization records in child files within 30 days of enrollment. 1890- Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Two (2) staff personnel files contained medical records. The medical records were removed for correction during the visit. Plan to monitor all staff files to remove any health documents and place in a separate, secure file. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/30/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire inspection is due by June 28, 2024. Be sure to contact the Fire Marshall by the end of April to ensure that they have you on the schedule to be completed on or before June 28th. - Supervision outdoors, reiterate the importance of ensuring the children are actively supervised. Staff need to circulate the outdoor space, frequently scan and count the children, and develop zones to cover to ensure that all children are actively supervised while outdoors. - On-going training hours go from the staff members hire date to their hire/anniversary date the next year. During their first year of employment, the staff will focus on completing the health and safety training topics. Then the following year, the staff will complete their on-going training hours. - Children’s Applications should be updated as change occur or at least annually. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. Dawn McCrary, Child Care Consultant accompanied me today. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/16/2024 Number Present: 90 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 12:15 PM Time In: 01:45 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. Upon arrival, we were greeted by Monnie Wright, Administrator. We reviewed the reason for our visit with Ms. Wright. Ms. Wright was available during the visit. The program operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including first shift, meets enhanced ratios, enhanced space, and approved for NCPK. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 4/19/2023. The last fire drill was practiced on 3/28/2024. The last shelter-in-place drill was practiced on 3/1/2024. The last playground inspection was documented on 3/28/2024. The last fire inspection was approved on 6/28/2023. The last sanitation inspection was conducted on 1/5/2024 with nine (9) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Teaching Strategies and Kaymbu. All medications were monitored. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 4/5/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Swannanoa Valley Child Care Council, Inc., is current/active as of 4/5/2024. During the visit, I observed children engaged in free play, staff meeting the individual needs of children, and outdoor gross motor play. Space #1 infant children were engaged in free play on the floor exploring their environment and playing with rattles and soft toys. One (1) child was in the crib asleep. The staff members were meeting the individual needs of the children by conducting routine diaper changes. Space #10 infant children were asleep in their cribs and one (1) staff member was rocking a child. Space #2 children ages one- to two-year-old were engaged in free play with books, and musical toys. The staff members were engaged in play with the children on the floor. Space #9 the children ages one- to two-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space #3 is currently closed due to flooring renovations. Space # 8 the children ages two- to three-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space # 4 is currently closed due to flooring renovations. Space #7 children ages two- to three-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #6 children ages three- and four-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #5 is currently closed due to flooring renovations. Space #11 children ages four- to five-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #12 children ages three- to four-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #13 is currently not in use. Space #14 is currently used as the therapy and board of directors meeting room. Lunch today consisted of Manwich, carrot and peas mix, pineapple, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Staff and children’s files were monitored during the visit. I monitored three (3) new staff, and three (3) existing staff files were monitored. The staff and training worksheets were received during the visit. I monitored ten (10) children’s files and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was not on file within 30 days of enrollment for M.B. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. 10A NCAC 09 .0302(d)(2) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. .0801(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff personnel files contained medical records. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. .1102(a) Technical assistance provided 1898-Staff did not complete the health and safety training within one year of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. Plan to use a calendar reminder to ensure trainings are completed within the required time frame. 849-Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. The medications were removed to the Director’s office for correction during the visit. Plan to monitor medications, action plans, and permissions on a regular basis. 1835- The medical action plan did not contain the required information and/or was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. Plan to monitor medications, action plans, and permissions on a regular basis. 1321- Medical exam or health assessment was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. A health assessment was not on file within 30 days of enrollment for M.B. Plan to maintain health assessments in the child files within 30 days of enrollment. 1323- Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. Plan to maintain immunization records in child files within 30 days of enrollment. 1890- Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Two (2) staff personnel files contained medical records. The medical records were removed for correction during the visit. Plan to monitor all staff files to remove any health documents and place in a separate, secure file. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/30/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire inspection is due by June 28, 2024. Be sure to contact the Fire Marshall by the end of April to ensure that they have you on the schedule to be completed on or before June 28th. - Supervision outdoors, reiterate the importance of ensuring the children are actively supervised. Staff need to circulate the outdoor space, frequently scan and count the children, and develop zones to cover to ensure that all children are actively supervised while outdoors. - On-going training hours go from the staff members hire date to their hire/anniversary date the next year. During their first year of employment, the staff will focus on completing the health and safety training topics. Then the following year, the staff will complete their on-going training hours. - Children’s Applications should be updated as change occur or at least annually. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. Dawn McCrary, Child Care Consultant accompanied me today. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/16/2024 Number Present: 90 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 12:15 PM Time In: 01:45 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. Upon arrival, we were greeted by Monnie Wright, Administrator. We reviewed the reason for our visit with Ms. Wright. Ms. Wright was available during the visit. The program operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including first shift, meets enhanced ratios, enhanced space, and approved for NCPK. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 4/19/2023. The last fire drill was practiced on 3/28/2024. The last shelter-in-place drill was practiced on 3/1/2024. The last playground inspection was documented on 3/28/2024. The last fire inspection was approved on 6/28/2023. The last sanitation inspection was conducted on 1/5/2024 with nine (9) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Teaching Strategies and Kaymbu. All medications were monitored. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 4/5/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Swannanoa Valley Child Care Council, Inc., is current/active as of 4/5/2024. During the visit, I observed children engaged in free play, staff meeting the individual needs of children, and outdoor gross motor play. Space #1 infant children were engaged in free play on the floor exploring their environment and playing with rattles and soft toys. One (1) child was in the crib asleep. The staff members were meeting the individual needs of the children by conducting routine diaper changes. Space #10 infant children were asleep in their cribs and one (1) staff member was rocking a child. Space #2 children ages one- to two-year-old were engaged in free play with books, and musical toys. The staff members were engaged in play with the children on the floor. Space #9 the children ages one- to two-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space #3 is currently closed due to flooring renovations. Space # 8 the children ages two- to three-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space # 4 is currently closed due to flooring renovations. Space #7 children ages two- to three-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #6 children ages three- and four-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #5 is currently closed due to flooring renovations. Space #11 children ages four- to five-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #12 children ages three- to four-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #13 is currently not in use. Space #14 is currently used as the therapy and board of directors meeting room. Lunch today consisted of Manwich, carrot and peas mix, pineapple, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Staff and children’s files were monitored during the visit. I monitored three (3) new staff, and three (3) existing staff files were monitored. The staff and training worksheets were received during the visit. I monitored ten (10) children’s files and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was not on file within 30 days of enrollment for M.B. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. 10A NCAC 09 .0302(d)(2) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. .0801(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff personnel files contained medical records. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. .1102(a) Technical assistance provided 1898-Staff did not complete the health and safety training within one year of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. Plan to use a calendar reminder to ensure trainings are completed within the required time frame. 849-Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. The medications were removed to the Director’s office for correction during the visit. Plan to monitor medications, action plans, and permissions on a regular basis. 1835- The medical action plan did not contain the required information and/or was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. Plan to monitor medications, action plans, and permissions on a regular basis. 1321- Medical exam or health assessment was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. A health assessment was not on file within 30 days of enrollment for M.B. Plan to maintain health assessments in the child files within 30 days of enrollment. 1323- Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. Plan to maintain immunization records in child files within 30 days of enrollment. 1890- Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Two (2) staff personnel files contained medical records. The medical records were removed for correction during the visit. Plan to monitor all staff files to remove any health documents and place in a separate, secure file. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/30/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire inspection is due by June 28, 2024. Be sure to contact the Fire Marshall by the end of April to ensure that they have you on the schedule to be completed on or before June 28th. - Supervision outdoors, reiterate the importance of ensuring the children are actively supervised. Staff need to circulate the outdoor space, frequently scan and count the children, and develop zones to cover to ensure that all children are actively supervised while outdoors. - On-going training hours go from the staff members hire date to their hire/anniversary date the next year. During their first year of employment, the staff will focus on completing the health and safety training topics. Then the following year, the staff will complete their on-going training hours. - Children’s Applications should be updated as change occur or at least annually. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. Dawn McCrary, Child Care Consultant accompanied me today. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0801 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/16/2024 Number Present: 90 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 12:15 PM Time In: 01:45 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. Upon arrival, we were greeted by Monnie Wright, Administrator. We reviewed the reason for our visit with Ms. Wright. Ms. Wright was available during the visit. The program operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including first shift, meets enhanced ratios, enhanced space, and approved for NCPK. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 4/19/2023. The last fire drill was practiced on 3/28/2024. The last shelter-in-place drill was practiced on 3/1/2024. The last playground inspection was documented on 3/28/2024. The last fire inspection was approved on 6/28/2023. The last sanitation inspection was conducted on 1/5/2024 with nine (9) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Teaching Strategies and Kaymbu. All medications were monitored. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 4/5/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Swannanoa Valley Child Care Council, Inc., is current/active as of 4/5/2024. During the visit, I observed children engaged in free play, staff meeting the individual needs of children, and outdoor gross motor play. Space #1 infant children were engaged in free play on the floor exploring their environment and playing with rattles and soft toys. One (1) child was in the crib asleep. The staff members were meeting the individual needs of the children by conducting routine diaper changes. Space #10 infant children were asleep in their cribs and one (1) staff member was rocking a child. Space #2 children ages one- to two-year-old were engaged in free play with books, and musical toys. The staff members were engaged in play with the children on the floor. Space #9 the children ages one- to two-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space #3 is currently closed due to flooring renovations. Space # 8 the children ages two- to three-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space # 4 is currently closed due to flooring renovations. Space #7 children ages two- to three-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #6 children ages three- and four-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #5 is currently closed due to flooring renovations. Space #11 children ages four- to five-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #12 children ages three- to four-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #13 is currently not in use. Space #14 is currently used as the therapy and board of directors meeting room. Lunch today consisted of Manwich, carrot and peas mix, pineapple, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Staff and children’s files were monitored during the visit. I monitored three (3) new staff, and three (3) existing staff files were monitored. The staff and training worksheets were received during the visit. I monitored ten (10) children’s files and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was not on file within 30 days of enrollment for M.B. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. 10A NCAC 09 .0302(d)(2) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. .0801(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff personnel files contained medical records. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. .1102(a) Technical assistance provided 1898-Staff did not complete the health and safety training within one year of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. Plan to use a calendar reminder to ensure trainings are completed within the required time frame. 849-Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. The medications were removed to the Director’s office for correction during the visit. Plan to monitor medications, action plans, and permissions on a regular basis. 1835- The medical action plan did not contain the required information and/or was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. Plan to monitor medications, action plans, and permissions on a regular basis. 1321- Medical exam or health assessment was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. A health assessment was not on file within 30 days of enrollment for M.B. Plan to maintain health assessments in the child files within 30 days of enrollment. 1323- Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. Plan to maintain immunization records in child files within 30 days of enrollment. 1890- Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Two (2) staff personnel files contained medical records. The medical records were removed for correction during the visit. Plan to monitor all staff files to remove any health documents and place in a separate, secure file. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/30/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire inspection is due by June 28, 2024. Be sure to contact the Fire Marshall by the end of April to ensure that they have you on the schedule to be completed on or before June 28th. - Supervision outdoors, reiterate the importance of ensuring the children are actively supervised. Staff need to circulate the outdoor space, frequently scan and count the children, and develop zones to cover to ensure that all children are actively supervised while outdoors. - On-going training hours go from the staff members hire date to their hire/anniversary date the next year. During their first year of employment, the staff will focus on completing the health and safety training topics. Then the following year, the staff will complete their on-going training hours. - Children’s Applications should be updated as change occur or at least annually. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. Dawn McCrary, Child Care Consultant accompanied me today. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/16/2024 Number Present: 90 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 12:15 PM Time In: 01:45 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. Upon arrival, we were greeted by Monnie Wright, Administrator. We reviewed the reason for our visit with Ms. Wright. Ms. Wright was available during the visit. The program operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including first shift, meets enhanced ratios, enhanced space, and approved for NCPK. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 4/19/2023. The last fire drill was practiced on 3/28/2024. The last shelter-in-place drill was practiced on 3/1/2024. The last playground inspection was documented on 3/28/2024. The last fire inspection was approved on 6/28/2023. The last sanitation inspection was conducted on 1/5/2024 with nine (9) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Teaching Strategies and Kaymbu. All medications were monitored. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 4/5/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Swannanoa Valley Child Care Council, Inc., is current/active as of 4/5/2024. During the visit, I observed children engaged in free play, staff meeting the individual needs of children, and outdoor gross motor play. Space #1 infant children were engaged in free play on the floor exploring their environment and playing with rattles and soft toys. One (1) child was in the crib asleep. The staff members were meeting the individual needs of the children by conducting routine diaper changes. Space #10 infant children were asleep in their cribs and one (1) staff member was rocking a child. Space #2 children ages one- to two-year-old were engaged in free play with books, and musical toys. The staff members were engaged in play with the children on the floor. Space #9 the children ages one- to two-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space #3 is currently closed due to flooring renovations. Space # 8 the children ages two- to three-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space # 4 is currently closed due to flooring renovations. Space #7 children ages two- to three-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #6 children ages three- and four-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #5 is currently closed due to flooring renovations. Space #11 children ages four- to five-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #12 children ages three- to four-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #13 is currently not in use. Space #14 is currently used as the therapy and board of directors meeting room. Lunch today consisted of Manwich, carrot and peas mix, pineapple, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Staff and children’s files were monitored during the visit. I monitored three (3) new staff, and three (3) existing staff files were monitored. The staff and training worksheets were received during the visit. I monitored ten (10) children’s files and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was not on file within 30 days of enrollment for M.B. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. 10A NCAC 09 .0302(d)(2) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. .0801(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff personnel files contained medical records. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. .1102(a) Technical assistance provided 1898-Staff did not complete the health and safety training within one year of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. Plan to use a calendar reminder to ensure trainings are completed within the required time frame. 849-Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. The medications were removed to the Director’s office for correction during the visit. Plan to monitor medications, action plans, and permissions on a regular basis. 1835- The medical action plan did not contain the required information and/or was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. Plan to monitor medications, action plans, and permissions on a regular basis. 1321- Medical exam or health assessment was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. A health assessment was not on file within 30 days of enrollment for M.B. Plan to maintain health assessments in the child files within 30 days of enrollment. 1323- Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. Plan to maintain immunization records in child files within 30 days of enrollment. 1890- Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Two (2) staff personnel files contained medical records. The medical records were removed for correction during the visit. Plan to monitor all staff files to remove any health documents and place in a separate, secure file. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/30/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire inspection is due by June 28, 2024. Be sure to contact the Fire Marshall by the end of April to ensure that they have you on the schedule to be completed on or before June 28th. - Supervision outdoors, reiterate the importance of ensuring the children are actively supervised. Staff need to circulate the outdoor space, frequently scan and count the children, and develop zones to cover to ensure that all children are actively supervised while outdoors. - On-going training hours go from the staff members hire date to their hire/anniversary date the next year. During their first year of employment, the staff will focus on completing the health and safety training topics. Then the following year, the staff will complete their on-going training hours. - Children’s Applications should be updated as change occur or at least annually. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. Dawn McCrary, Child Care Consultant accompanied me today. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/16/2024 Number Present: 90 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 12:15 PM Time In: 01:45 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. Upon arrival, we were greeted by Monnie Wright, Administrator. We reviewed the reason for our visit with Ms. Wright. Ms. Wright was available during the visit. The program operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including first shift, meets enhanced ratios, enhanced space, and approved for NCPK. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 4/19/2023. The last fire drill was practiced on 3/28/2024. The last shelter-in-place drill was practiced on 3/1/2024. The last playground inspection was documented on 3/28/2024. The last fire inspection was approved on 6/28/2023. The last sanitation inspection was conducted on 1/5/2024 with nine (9) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Teaching Strategies and Kaymbu. All medications were monitored. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 4/5/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Swannanoa Valley Child Care Council, Inc., is current/active as of 4/5/2024. During the visit, I observed children engaged in free play, staff meeting the individual needs of children, and outdoor gross motor play. Space #1 infant children were engaged in free play on the floor exploring their environment and playing with rattles and soft toys. One (1) child was in the crib asleep. The staff members were meeting the individual needs of the children by conducting routine diaper changes. Space #10 infant children were asleep in their cribs and one (1) staff member was rocking a child. Space #2 children ages one- to two-year-old were engaged in free play with books, and musical toys. The staff members were engaged in play with the children on the floor. Space #9 the children ages one- to two-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space #3 is currently closed due to flooring renovations. Space # 8 the children ages two- to three-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space # 4 is currently closed due to flooring renovations. Space #7 children ages two- to three-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #6 children ages three- and four-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #5 is currently closed due to flooring renovations. Space #11 children ages four- to five-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #12 children ages three- to four-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #13 is currently not in use. Space #14 is currently used as the therapy and board of directors meeting room. Lunch today consisted of Manwich, carrot and peas mix, pineapple, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Staff and children’s files were monitored during the visit. I monitored three (3) new staff, and three (3) existing staff files were monitored. The staff and training worksheets were received during the visit. I monitored ten (10) children’s files and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was not on file within 30 days of enrollment for M.B. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. 10A NCAC 09 .0302(d)(2) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. .0801(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff personnel files contained medical records. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. .1102(a) Technical assistance provided 1898-Staff did not complete the health and safety training within one year of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. Plan to use a calendar reminder to ensure trainings are completed within the required time frame. 849-Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. The medications were removed to the Director’s office for correction during the visit. Plan to monitor medications, action plans, and permissions on a regular basis. 1835- The medical action plan did not contain the required information and/or was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. Plan to monitor medications, action plans, and permissions on a regular basis. 1321- Medical exam or health assessment was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. A health assessment was not on file within 30 days of enrollment for M.B. Plan to maintain health assessments in the child files within 30 days of enrollment. 1323- Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. Plan to maintain immunization records in child files within 30 days of enrollment. 1890- Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Two (2) staff personnel files contained medical records. The medical records were removed for correction during the visit. Plan to monitor all staff files to remove any health documents and place in a separate, secure file. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/30/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire inspection is due by June 28, 2024. Be sure to contact the Fire Marshall by the end of April to ensure that they have you on the schedule to be completed on or before June 28th. - Supervision outdoors, reiterate the importance of ensuring the children are actively supervised. Staff need to circulate the outdoor space, frequently scan and count the children, and develop zones to cover to ensure that all children are actively supervised while outdoors. - On-going training hours go from the staff members hire date to their hire/anniversary date the next year. During their first year of employment, the staff will focus on completing the health and safety training topics. Then the following year, the staff will complete their on-going training hours. - Children’s Applications should be updated as change occur or at least annually. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. Dawn McCrary, Child Care Consultant accompanied me today. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/16/2024 Number Present: 90 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 12:15 PM Time In: 01:45 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. Upon arrival, we were greeted by Monnie Wright, Administrator. We reviewed the reason for our visit with Ms. Wright. Ms. Wright was available during the visit. The program operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including first shift, meets enhanced ratios, enhanced space, and approved for NCPK. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 4/19/2023. The last fire drill was practiced on 3/28/2024. The last shelter-in-place drill was practiced on 3/1/2024. The last playground inspection was documented on 3/28/2024. The last fire inspection was approved on 6/28/2023. The last sanitation inspection was conducted on 1/5/2024 with nine (9) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Teaching Strategies and Kaymbu. All medications were monitored. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 4/5/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Swannanoa Valley Child Care Council, Inc., is current/active as of 4/5/2024. During the visit, I observed children engaged in free play, staff meeting the individual needs of children, and outdoor gross motor play. Space #1 infant children were engaged in free play on the floor exploring their environment and playing with rattles and soft toys. One (1) child was in the crib asleep. The staff members were meeting the individual needs of the children by conducting routine diaper changes. Space #10 infant children were asleep in their cribs and one (1) staff member was rocking a child. Space #2 children ages one- to two-year-old were engaged in free play with books, and musical toys. The staff members were engaged in play with the children on the floor. Space #9 the children ages one- to two-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space #3 is currently closed due to flooring renovations. Space # 8 the children ages two- to three-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space # 4 is currently closed due to flooring renovations. Space #7 children ages two- to three-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #6 children ages three- and four-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #5 is currently closed due to flooring renovations. Space #11 children ages four- to five-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #12 children ages three- to four-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #13 is currently not in use. Space #14 is currently used as the therapy and board of directors meeting room. Lunch today consisted of Manwich, carrot and peas mix, pineapple, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Staff and children’s files were monitored during the visit. I monitored three (3) new staff, and three (3) existing staff files were monitored. The staff and training worksheets were received during the visit. I monitored ten (10) children’s files and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was not on file within 30 days of enrollment for M.B. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. 10A NCAC 09 .0302(d)(2) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. .0801(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff personnel files contained medical records. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. .1102(a) Technical assistance provided 1898-Staff did not complete the health and safety training within one year of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. Plan to use a calendar reminder to ensure trainings are completed within the required time frame. 849-Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. The medications were removed to the Director’s office for correction during the visit. Plan to monitor medications, action plans, and permissions on a regular basis. 1835- The medical action plan did not contain the required information and/or was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. Plan to monitor medications, action plans, and permissions on a regular basis. 1321- Medical exam or health assessment was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. A health assessment was not on file within 30 days of enrollment for M.B. Plan to maintain health assessments in the child files within 30 days of enrollment. 1323- Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. Plan to maintain immunization records in child files within 30 days of enrollment. 1890- Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Two (2) staff personnel files contained medical records. The medical records were removed for correction during the visit. Plan to monitor all staff files to remove any health documents and place in a separate, secure file. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/30/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire inspection is due by June 28, 2024. Be sure to contact the Fire Marshall by the end of April to ensure that they have you on the schedule to be completed on or before June 28th. - Supervision outdoors, reiterate the importance of ensuring the children are actively supervised. Staff need to circulate the outdoor space, frequently scan and count the children, and develop zones to cover to ensure that all children are actively supervised while outdoors. - On-going training hours go from the staff members hire date to their hire/anniversary date the next year. During their first year of employment, the staff will focus on completing the health and safety training topics. Then the following year, the staff will complete their on-going training hours. - Children’s Applications should be updated as change occur or at least annually. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. Dawn McCrary, Child Care Consultant accompanied me today. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/16/2024 Number Present: 90 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 12:15 PM Time In: 01:45 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. Upon arrival, we were greeted by Monnie Wright, Administrator. We reviewed the reason for our visit with Ms. Wright. Ms. Wright was available during the visit. The program operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including first shift, meets enhanced ratios, enhanced space, and approved for NCPK. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 4/19/2023. The last fire drill was practiced on 3/28/2024. The last shelter-in-place drill was practiced on 3/1/2024. The last playground inspection was documented on 3/28/2024. The last fire inspection was approved on 6/28/2023. The last sanitation inspection was conducted on 1/5/2024 with nine (9) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Teaching Strategies and Kaymbu. All medications were monitored. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 4/5/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Swannanoa Valley Child Care Council, Inc., is current/active as of 4/5/2024. During the visit, I observed children engaged in free play, staff meeting the individual needs of children, and outdoor gross motor play. Space #1 infant children were engaged in free play on the floor exploring their environment and playing with rattles and soft toys. One (1) child was in the crib asleep. The staff members were meeting the individual needs of the children by conducting routine diaper changes. Space #10 infant children were asleep in their cribs and one (1) staff member was rocking a child. Space #2 children ages one- to two-year-old were engaged in free play with books, and musical toys. The staff members were engaged in play with the children on the floor. Space #9 the children ages one- to two-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space #3 is currently closed due to flooring renovations. Space # 8 the children ages two- to three-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space # 4 is currently closed due to flooring renovations. Space #7 children ages two- to three-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #6 children ages three- and four-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #5 is currently closed due to flooring renovations. Space #11 children ages four- to five-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #12 children ages three- to four-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #13 is currently not in use. Space #14 is currently used as the therapy and board of directors meeting room. Lunch today consisted of Manwich, carrot and peas mix, pineapple, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Staff and children’s files were monitored during the visit. I monitored three (3) new staff, and three (3) existing staff files were monitored. The staff and training worksheets were received during the visit. I monitored ten (10) children’s files and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was not on file within 30 days of enrollment for M.B. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. 10A NCAC 09 .0302(d)(2) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. .0801(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff personnel files contained medical records. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. .1102(a) Technical assistance provided 1898-Staff did not complete the health and safety training within one year of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. Plan to use a calendar reminder to ensure trainings are completed within the required time frame. 849-Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. The medications were removed to the Director’s office for correction during the visit. Plan to monitor medications, action plans, and permissions on a regular basis. 1835- The medical action plan did not contain the required information and/or was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. Plan to monitor medications, action plans, and permissions on a regular basis. 1321- Medical exam or health assessment was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. A health assessment was not on file within 30 days of enrollment for M.B. Plan to maintain health assessments in the child files within 30 days of enrollment. 1323- Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. Plan to maintain immunization records in child files within 30 days of enrollment. 1890- Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Two (2) staff personnel files contained medical records. The medical records were removed for correction during the visit. Plan to monitor all staff files to remove any health documents and place in a separate, secure file. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/30/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire inspection is due by June 28, 2024. Be sure to contact the Fire Marshall by the end of April to ensure that they have you on the schedule to be completed on or before June 28th. - Supervision outdoors, reiterate the importance of ensuring the children are actively supervised. Staff need to circulate the outdoor space, frequently scan and count the children, and develop zones to cover to ensure that all children are actively supervised while outdoors. - On-going training hours go from the staff members hire date to their hire/anniversary date the next year. During their first year of employment, the staff will focus on completing the health and safety training topics. Then the following year, the staff will complete their on-going training hours. - Children’s Applications should be updated as change occur or at least annually. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. Dawn McCrary, Child Care Consultant accompanied me today. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/16/2024 Number Present: 90 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 12:15 PM Time In: 01:45 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. Upon arrival, we were greeted by Monnie Wright, Administrator. We reviewed the reason for our visit with Ms. Wright. Ms. Wright was available during the visit. The program operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including first shift, meets enhanced ratios, enhanced space, and approved for NCPK. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 4/19/2023. The last fire drill was practiced on 3/28/2024. The last shelter-in-place drill was practiced on 3/1/2024. The last playground inspection was documented on 3/28/2024. The last fire inspection was approved on 6/28/2023. The last sanitation inspection was conducted on 1/5/2024 with nine (9) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Teaching Strategies and Kaymbu. All medications were monitored. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 4/5/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Swannanoa Valley Child Care Council, Inc., is current/active as of 4/5/2024. During the visit, I observed children engaged in free play, staff meeting the individual needs of children, and outdoor gross motor play. Space #1 infant children were engaged in free play on the floor exploring their environment and playing with rattles and soft toys. One (1) child was in the crib asleep. The staff members were meeting the individual needs of the children by conducting routine diaper changes. Space #10 infant children were asleep in their cribs and one (1) staff member was rocking a child. Space #2 children ages one- to two-year-old were engaged in free play with books, and musical toys. The staff members were engaged in play with the children on the floor. Space #9 the children ages one- to two-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space #3 is currently closed due to flooring renovations. Space # 8 the children ages two- to three-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space # 4 is currently closed due to flooring renovations. Space #7 children ages two- to three-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #6 children ages three- and four-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #5 is currently closed due to flooring renovations. Space #11 children ages four- to five-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #12 children ages three- to four-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #13 is currently not in use. Space #14 is currently used as the therapy and board of directors meeting room. Lunch today consisted of Manwich, carrot and peas mix, pineapple, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Staff and children’s files were monitored during the visit. I monitored three (3) new staff, and three (3) existing staff files were monitored. The staff and training worksheets were received during the visit. I monitored ten (10) children’s files and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was not on file within 30 days of enrollment for M.B. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. 10A NCAC 09 .0302(d)(2) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. .0801(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff personnel files contained medical records. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. .1102(a) Technical assistance provided 1898-Staff did not complete the health and safety training within one year of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. Plan to use a calendar reminder to ensure trainings are completed within the required time frame. 849-Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. The medications were removed to the Director’s office for correction during the visit. Plan to monitor medications, action plans, and permissions on a regular basis. 1835- The medical action plan did not contain the required information and/or was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. Plan to monitor medications, action plans, and permissions on a regular basis. 1321- Medical exam or health assessment was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. A health assessment was not on file within 30 days of enrollment for M.B. Plan to maintain health assessments in the child files within 30 days of enrollment. 1323- Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. Plan to maintain immunization records in child files within 30 days of enrollment. 1890- Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Two (2) staff personnel files contained medical records. The medical records were removed for correction during the visit. Plan to monitor all staff files to remove any health documents and place in a separate, secure file. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/30/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire inspection is due by June 28, 2024. Be sure to contact the Fire Marshall by the end of April to ensure that they have you on the schedule to be completed on or before June 28th. - Supervision outdoors, reiterate the importance of ensuring the children are actively supervised. Staff need to circulate the outdoor space, frequently scan and count the children, and develop zones to cover to ensure that all children are actively supervised while outdoors. - On-going training hours go from the staff members hire date to their hire/anniversary date the next year. During their first year of employment, the staff will focus on completing the health and safety training topics. Then the following year, the staff will complete their on-going training hours. - Children’s Applications should be updated as change occur or at least annually. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. Dawn McCrary, Child Care Consultant accompanied me today. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 4/16/2024 Number Present: 90 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 12:15 PM Time In: 01:45 PM Time Out: 02:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Dawn McCrary, Child Care Consultant accompanied me on today’s visit. Upon arrival, we were greeted by Monnie Wright, Administrator. We reviewed the reason for our visit with Ms. Wright. Ms. Wright was available during the visit. The program operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including first shift, meets enhanced ratios, enhanced space, and approved for NCPK. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 4/19/2023. The last fire drill was practiced on 3/28/2024. The last shelter-in-place drill was practiced on 3/1/2024. The last playground inspection was documented on 3/28/2024. The last fire inspection was approved on 6/28/2023. The last sanitation inspection was conducted on 1/5/2024 with nine (9) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Teaching Strategies and Kaymbu. All medications were monitored. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 4/5/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Swannanoa Valley Child Care Council, Inc., is current/active as of 4/5/2024. During the visit, I observed children engaged in free play, staff meeting the individual needs of children, and outdoor gross motor play. Space #1 infant children were engaged in free play on the floor exploring their environment and playing with rattles and soft toys. One (1) child was in the crib asleep. The staff members were meeting the individual needs of the children by conducting routine diaper changes. Space #10 infant children were asleep in their cribs and one (1) staff member was rocking a child. Space #2 children ages one- to two-year-old were engaged in free play with books, and musical toys. The staff members were engaged in play with the children on the floor. Space #9 the children ages one- to two-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space #3 is currently closed due to flooring renovations. Space # 8 the children ages two- to three-year-old children were engaged in outdoor gross motor play with riding toys. Staff were moving about the outdoor space. Space # 4 is currently closed due to flooring renovations. Space #7 children ages two- to three-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #6 children ages three- and four-year-old were engaged in outdoor gross motor play. Staff were moving about the outdoor space. Space #5 is currently closed due to flooring renovations. Space #11 children ages four- to five-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #12 children ages three- to four-year-old were engaged in outdoor gross motor play with sand, riding toys, and slides. Staff were moving about the outdoor space. Space #13 is currently not in use. Space #14 is currently used as the therapy and board of directors meeting room. Lunch today consisted of Manwich, carrot and peas mix, pineapple, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:30 p.m. Staff and children’s files were monitored during the visit. I monitored three (3) new staff, and three (3) existing staff files were monitored. The staff and training worksheets were received during the visit. I monitored ten (10) children’s files and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A health assessment was not on file within 30 days of enrollment for M.B. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. 10A NCAC 09 .0302(d)(2) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. .0801(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff personnel files contained medical records. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. .1102(a) Technical assistance provided 1898-Staff did not complete the health and safety training within one year of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. One (1) staff (BH) did not complete health and safety training requirements within one year of employment. Plan to use a calendar reminder to ensure trainings are completed within the required time frame. 849-Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. One (1) child’s (KL) Burt’s Bees diaper cream permission for administration expired 3/24/24. One (1) child’s (JB) Aquaphor/Hello Baby diaper cream permission for administration expired 3/24/24. One (1) child’s (BH) EPI Pen permission for administration expired 10/11/23. The medications were removed to the Director’s office for correction during the visit. Plan to monitor medications, action plans, and permissions on a regular basis. 1835- The medical action plan did not contain the required information and/or was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. One (1) child’s (BH), medical action plan for an EPI pen was not dated. There was no name of who completed the action plan on the plan. Plan to monitor medications, action plans, and permissions on a regular basis. 1321- Medical exam or health assessment was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. A health assessment was not on file within 30 days of enrollment for M.B. Plan to maintain health assessments in the child files within 30 days of enrollment. 1323- Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. Immunization records were not on file within 30 days of enrollment for N.M. and M.B. Plan to maintain immunization records in child files within 30 days of enrollment. 1890- Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (d) Staff medical statements, proof of a tuberculosis test or screening, and completed health questionnaires shall be included in the staff member's medical file, which must be maintained separately from the staff member's individual personnel file in the center. Two (2) staff personnel files contained medical records. The medical records were removed for correction during the visit. Plan to monitor all staff files to remove any health documents and place in a separate, secure file. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/30/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire inspection is due by June 28, 2024. Be sure to contact the Fire Marshall by the end of April to ensure that they have you on the schedule to be completed on or before June 28th. - Supervision outdoors, reiterate the importance of ensuring the children are actively supervised. Staff need to circulate the outdoor space, frequently scan and count the children, and develop zones to cover to ensure that all children are actively supervised while outdoors. - On-going training hours go from the staff members hire date to their hire/anniversary date the next year. During their first year of employment, the staff will focus on completing the health and safety training topics. Then the following year, the staff will complete their on-going training hours. - Children’s Applications should be updated as change occur or at least annually. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. Dawn McCrary, Child Care Consultant accompanied me today. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 76 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Monnie Wright, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including First shift (daytime care), meets enhanced ratios, and meets enhanced space. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 4/19/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I was greeted by Monnie Wright, Administrator. Ms. Wright accompanied me during the visit. A walkthrough was conducted throughout the facility indoor and outdoor spaces to monitor for compliance of child care requirements. In space #1, the group of infants were observed engaged in free play on the floor with two (2) infants sleeping. In space #10, the group of infants were engaged in free play on the floor with one (1) infant sleeping. In space #2, the group of one-year olds were engaged in free choice center play with soft toys, castle. The staff were on the floor engaged in play with the children. Space #9 is currently not in use. In Space #3, the group of one-year olds were engaged in free play with blocks, books, magnetic tiles, and dress-up. In space #8, the group of two-year-old children were transitioning outdoors for gross motor play. In space #4, the group two-year-old children were using the restroom, washing hands, and preparing to go outside for gross motor play. In space #7, the group of two-year-old children were engaged in gross motor play. Space #6 is currently not in use. In space #5, the group of three-year-old children were outside engaged in gross motor play. In space #11, the group of three- to five-year-old children were cleaning up and preparing to go outside for gross motor play. In space #12, the group of three- to four-year-old children were engaged in a graphing project using pumpkin seeds and one (1) child was working with foam letters. Space #13 is currently not in use. In space #14 the therapy room, one (1) therapist and one (1) child were engaged in a one-on-one activity. All staff interactions were positive and nurturing. The lunch today was whole grain turkey and cheese roll ups, green beans, pineapple, and milk. The last fire drill was practiced on 9/8/2023. The last emergency drill, lockdown drill, was practiced on 9/1/2023. The last fire inspection was approved on 6/28/2023. The program’s most recent sanitation inspection was completed on 1/6/2023, with twelve (12) demerits. The Emergency Preparedness and Response plan is current as of 8/2/2023. The Emergency Medical Care Plan is posted and was updated 10/27/2022. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The site monitoring tool for the 2023- 2024 school year is not due to be submitted until October 31, 2023. The NC Pre-K requirements will be reviewed during the annual compliance visit. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. There is two (2) new staff member since the last annual compliance visit. The staff and training worksheet was completed for the new staff member files that were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. .0604(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. .0604(e) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/31/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #721 All equipment and furnishings were not in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. - Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. Item #849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. - In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. Item #858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. - In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. Item #898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. - In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Health and Safety training- staff member ED is due by 3/19/2024 and CP is due by 1/11/2024. - Fire drill due by 10/31/2023. - Playground inspection due by 10/31/2023. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 76 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Monnie Wright, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including First shift (daytime care), meets enhanced ratios, and meets enhanced space. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 4/19/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I was greeted by Monnie Wright, Administrator. Ms. Wright accompanied me during the visit. A walkthrough was conducted throughout the facility indoor and outdoor spaces to monitor for compliance of child care requirements. In space #1, the group of infants were observed engaged in free play on the floor with two (2) infants sleeping. In space #10, the group of infants were engaged in free play on the floor with one (1) infant sleeping. In space #2, the group of one-year olds were engaged in free choice center play with soft toys, castle. The staff were on the floor engaged in play with the children. Space #9 is currently not in use. In Space #3, the group of one-year olds were engaged in free play with blocks, books, magnetic tiles, and dress-up. In space #8, the group of two-year-old children were transitioning outdoors for gross motor play. In space #4, the group two-year-old children were using the restroom, washing hands, and preparing to go outside for gross motor play. In space #7, the group of two-year-old children were engaged in gross motor play. Space #6 is currently not in use. In space #5, the group of three-year-old children were outside engaged in gross motor play. In space #11, the group of three- to five-year-old children were cleaning up and preparing to go outside for gross motor play. In space #12, the group of three- to four-year-old children were engaged in a graphing project using pumpkin seeds and one (1) child was working with foam letters. Space #13 is currently not in use. In space #14 the therapy room, one (1) therapist and one (1) child were engaged in a one-on-one activity. All staff interactions were positive and nurturing. The lunch today was whole grain turkey and cheese roll ups, green beans, pineapple, and milk. The last fire drill was practiced on 9/8/2023. The last emergency drill, lockdown drill, was practiced on 9/1/2023. The last fire inspection was approved on 6/28/2023. The program’s most recent sanitation inspection was completed on 1/6/2023, with twelve (12) demerits. The Emergency Preparedness and Response plan is current as of 8/2/2023. The Emergency Medical Care Plan is posted and was updated 10/27/2022. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The site monitoring tool for the 2023- 2024 school year is not due to be submitted until October 31, 2023. The NC Pre-K requirements will be reviewed during the annual compliance visit. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. There is two (2) new staff member since the last annual compliance visit. The staff and training worksheet was completed for the new staff member files that were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. .0604(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. .0604(e) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/31/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #721 All equipment and furnishings were not in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. - Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. Item #849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. - In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. Item #858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. - In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. Item #898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. - In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Health and Safety training- staff member ED is due by 3/19/2024 and CP is due by 1/11/2024. - Fire drill due by 10/31/2023. - Playground inspection due by 10/31/2023. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 76 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Monnie Wright, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including First shift (daytime care), meets enhanced ratios, and meets enhanced space. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 4/19/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I was greeted by Monnie Wright, Administrator. Ms. Wright accompanied me during the visit. A walkthrough was conducted throughout the facility indoor and outdoor spaces to monitor for compliance of child care requirements. In space #1, the group of infants were observed engaged in free play on the floor with two (2) infants sleeping. In space #10, the group of infants were engaged in free play on the floor with one (1) infant sleeping. In space #2, the group of one-year olds were engaged in free choice center play with soft toys, castle. The staff were on the floor engaged in play with the children. Space #9 is currently not in use. In Space #3, the group of one-year olds were engaged in free play with blocks, books, magnetic tiles, and dress-up. In space #8, the group of two-year-old children were transitioning outdoors for gross motor play. In space #4, the group two-year-old children were using the restroom, washing hands, and preparing to go outside for gross motor play. In space #7, the group of two-year-old children were engaged in gross motor play. Space #6 is currently not in use. In space #5, the group of three-year-old children were outside engaged in gross motor play. In space #11, the group of three- to five-year-old children were cleaning up and preparing to go outside for gross motor play. In space #12, the group of three- to four-year-old children were engaged in a graphing project using pumpkin seeds and one (1) child was working with foam letters. Space #13 is currently not in use. In space #14 the therapy room, one (1) therapist and one (1) child were engaged in a one-on-one activity. All staff interactions were positive and nurturing. The lunch today was whole grain turkey and cheese roll ups, green beans, pineapple, and milk. The last fire drill was practiced on 9/8/2023. The last emergency drill, lockdown drill, was practiced on 9/1/2023. The last fire inspection was approved on 6/28/2023. The program’s most recent sanitation inspection was completed on 1/6/2023, with twelve (12) demerits. The Emergency Preparedness and Response plan is current as of 8/2/2023. The Emergency Medical Care Plan is posted and was updated 10/27/2022. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The site monitoring tool for the 2023- 2024 school year is not due to be submitted until October 31, 2023. The NC Pre-K requirements will be reviewed during the annual compliance visit. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. There is two (2) new staff member since the last annual compliance visit. The staff and training worksheet was completed for the new staff member files that were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. .0604(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. .0604(e) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/31/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #721 All equipment and furnishings were not in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. - Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. Item #849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. - In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. Item #858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. - In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. Item #898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. - In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Health and Safety training- staff member ED is due by 3/19/2024 and CP is due by 1/11/2024. - Fire drill due by 10/31/2023. - Playground inspection due by 10/31/2023. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 76 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Monnie Wright, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including First shift (daytime care), meets enhanced ratios, and meets enhanced space. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 4/19/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I was greeted by Monnie Wright, Administrator. Ms. Wright accompanied me during the visit. A walkthrough was conducted throughout the facility indoor and outdoor spaces to monitor for compliance of child care requirements. In space #1, the group of infants were observed engaged in free play on the floor with two (2) infants sleeping. In space #10, the group of infants were engaged in free play on the floor with one (1) infant sleeping. In space #2, the group of one-year olds were engaged in free choice center play with soft toys, castle. The staff were on the floor engaged in play with the children. Space #9 is currently not in use. In Space #3, the group of one-year olds were engaged in free play with blocks, books, magnetic tiles, and dress-up. In space #8, the group of two-year-old children were transitioning outdoors for gross motor play. In space #4, the group two-year-old children were using the restroom, washing hands, and preparing to go outside for gross motor play. In space #7, the group of two-year-old children were engaged in gross motor play. Space #6 is currently not in use. In space #5, the group of three-year-old children were outside engaged in gross motor play. In space #11, the group of three- to five-year-old children were cleaning up and preparing to go outside for gross motor play. In space #12, the group of three- to four-year-old children were engaged in a graphing project using pumpkin seeds and one (1) child was working with foam letters. Space #13 is currently not in use. In space #14 the therapy room, one (1) therapist and one (1) child were engaged in a one-on-one activity. All staff interactions were positive and nurturing. The lunch today was whole grain turkey and cheese roll ups, green beans, pineapple, and milk. The last fire drill was practiced on 9/8/2023. The last emergency drill, lockdown drill, was practiced on 9/1/2023. The last fire inspection was approved on 6/28/2023. The program’s most recent sanitation inspection was completed on 1/6/2023, with twelve (12) demerits. The Emergency Preparedness and Response plan is current as of 8/2/2023. The Emergency Medical Care Plan is posted and was updated 10/27/2022. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The site monitoring tool for the 2023- 2024 school year is not due to be submitted until October 31, 2023. The NC Pre-K requirements will be reviewed during the annual compliance visit. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. There is two (2) new staff member since the last annual compliance visit. The staff and training worksheet was completed for the new staff member files that were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. .0604(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. .0604(e) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/31/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #721 All equipment and furnishings were not in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. - Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. Item #849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. - In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. Item #858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. - In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. Item #898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. - In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Health and Safety training- staff member ED is due by 3/19/2024 and CP is due by 1/11/2024. - Fire drill due by 10/31/2023. - Playground inspection due by 10/31/2023. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 76 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Monnie Wright, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including First shift (daytime care), meets enhanced ratios, and meets enhanced space. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 4/19/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I was greeted by Monnie Wright, Administrator. Ms. Wright accompanied me during the visit. A walkthrough was conducted throughout the facility indoor and outdoor spaces to monitor for compliance of child care requirements. In space #1, the group of infants were observed engaged in free play on the floor with two (2) infants sleeping. In space #10, the group of infants were engaged in free play on the floor with one (1) infant sleeping. In space #2, the group of one-year olds were engaged in free choice center play with soft toys, castle. The staff were on the floor engaged in play with the children. Space #9 is currently not in use. In Space #3, the group of one-year olds were engaged in free play with blocks, books, magnetic tiles, and dress-up. In space #8, the group of two-year-old children were transitioning outdoors for gross motor play. In space #4, the group two-year-old children were using the restroom, washing hands, and preparing to go outside for gross motor play. In space #7, the group of two-year-old children were engaged in gross motor play. Space #6 is currently not in use. In space #5, the group of three-year-old children were outside engaged in gross motor play. In space #11, the group of three- to five-year-old children were cleaning up and preparing to go outside for gross motor play. In space #12, the group of three- to four-year-old children were engaged in a graphing project using pumpkin seeds and one (1) child was working with foam letters. Space #13 is currently not in use. In space #14 the therapy room, one (1) therapist and one (1) child were engaged in a one-on-one activity. All staff interactions were positive and nurturing. The lunch today was whole grain turkey and cheese roll ups, green beans, pineapple, and milk. The last fire drill was practiced on 9/8/2023. The last emergency drill, lockdown drill, was practiced on 9/1/2023. The last fire inspection was approved on 6/28/2023. The program’s most recent sanitation inspection was completed on 1/6/2023, with twelve (12) demerits. The Emergency Preparedness and Response plan is current as of 8/2/2023. The Emergency Medical Care Plan is posted and was updated 10/27/2022. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The site monitoring tool for the 2023- 2024 school year is not due to be submitted until October 31, 2023. The NC Pre-K requirements will be reviewed during the annual compliance visit. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. There is two (2) new staff member since the last annual compliance visit. The staff and training worksheet was completed for the new staff member files that were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. .0604(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. .0604(e) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/31/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #721 All equipment and furnishings were not in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. - Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. Item #849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. - In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. Item #858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. - In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. Item #898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. - In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Health and Safety training- staff member ED is due by 3/19/2024 and CP is due by 1/11/2024. - Fire drill due by 10/31/2023. - Playground inspection due by 10/31/2023. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 76 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Monnie Wright, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including First shift (daytime care), meets enhanced ratios, and meets enhanced space. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 4/19/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I was greeted by Monnie Wright, Administrator. Ms. Wright accompanied me during the visit. A walkthrough was conducted throughout the facility indoor and outdoor spaces to monitor for compliance of child care requirements. In space #1, the group of infants were observed engaged in free play on the floor with two (2) infants sleeping. In space #10, the group of infants were engaged in free play on the floor with one (1) infant sleeping. In space #2, the group of one-year olds were engaged in free choice center play with soft toys, castle. The staff were on the floor engaged in play with the children. Space #9 is currently not in use. In Space #3, the group of one-year olds were engaged in free play with blocks, books, magnetic tiles, and dress-up. In space #8, the group of two-year-old children were transitioning outdoors for gross motor play. In space #4, the group two-year-old children were using the restroom, washing hands, and preparing to go outside for gross motor play. In space #7, the group of two-year-old children were engaged in gross motor play. Space #6 is currently not in use. In space #5, the group of three-year-old children were outside engaged in gross motor play. In space #11, the group of three- to five-year-old children were cleaning up and preparing to go outside for gross motor play. In space #12, the group of three- to four-year-old children were engaged in a graphing project using pumpkin seeds and one (1) child was working with foam letters. Space #13 is currently not in use. In space #14 the therapy room, one (1) therapist and one (1) child were engaged in a one-on-one activity. All staff interactions were positive and nurturing. The lunch today was whole grain turkey and cheese roll ups, green beans, pineapple, and milk. The last fire drill was practiced on 9/8/2023. The last emergency drill, lockdown drill, was practiced on 9/1/2023. The last fire inspection was approved on 6/28/2023. The program’s most recent sanitation inspection was completed on 1/6/2023, with twelve (12) demerits. The Emergency Preparedness and Response plan is current as of 8/2/2023. The Emergency Medical Care Plan is posted and was updated 10/27/2022. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The site monitoring tool for the 2023- 2024 school year is not due to be submitted until October 31, 2023. The NC Pre-K requirements will be reviewed during the annual compliance visit. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. There is two (2) new staff member since the last annual compliance visit. The staff and training worksheet was completed for the new staff member files that were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. .0604(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. .0604(e) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/31/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #721 All equipment and furnishings were not in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. - Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. Item #849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. - In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. Item #858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. - In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. Item #898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. - In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Health and Safety training- staff member ED is due by 3/19/2024 and CP is due by 1/11/2024. - Fire drill due by 10/31/2023. - Playground inspection due by 10/31/2023. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 76 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Monnie Wright, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including First shift (daytime care), meets enhanced ratios, and meets enhanced space. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 4/19/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I was greeted by Monnie Wright, Administrator. Ms. Wright accompanied me during the visit. A walkthrough was conducted throughout the facility indoor and outdoor spaces to monitor for compliance of child care requirements. In space #1, the group of infants were observed engaged in free play on the floor with two (2) infants sleeping. In space #10, the group of infants were engaged in free play on the floor with one (1) infant sleeping. In space #2, the group of one-year olds were engaged in free choice center play with soft toys, castle. The staff were on the floor engaged in play with the children. Space #9 is currently not in use. In Space #3, the group of one-year olds were engaged in free play with blocks, books, magnetic tiles, and dress-up. In space #8, the group of two-year-old children were transitioning outdoors for gross motor play. In space #4, the group two-year-old children were using the restroom, washing hands, and preparing to go outside for gross motor play. In space #7, the group of two-year-old children were engaged in gross motor play. Space #6 is currently not in use. In space #5, the group of three-year-old children were outside engaged in gross motor play. In space #11, the group of three- to five-year-old children were cleaning up and preparing to go outside for gross motor play. In space #12, the group of three- to four-year-old children were engaged in a graphing project using pumpkin seeds and one (1) child was working with foam letters. Space #13 is currently not in use. In space #14 the therapy room, one (1) therapist and one (1) child were engaged in a one-on-one activity. All staff interactions were positive and nurturing. The lunch today was whole grain turkey and cheese roll ups, green beans, pineapple, and milk. The last fire drill was practiced on 9/8/2023. The last emergency drill, lockdown drill, was practiced on 9/1/2023. The last fire inspection was approved on 6/28/2023. The program’s most recent sanitation inspection was completed on 1/6/2023, with twelve (12) demerits. The Emergency Preparedness and Response plan is current as of 8/2/2023. The Emergency Medical Care Plan is posted and was updated 10/27/2022. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The site monitoring tool for the 2023- 2024 school year is not due to be submitted until October 31, 2023. The NC Pre-K requirements will be reviewed during the annual compliance visit. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. There is two (2) new staff member since the last annual compliance visit. The staff and training worksheet was completed for the new staff member files that were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. .0604(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. .0604(e) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/31/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #721 All equipment and furnishings were not in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. - Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. Item #849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. - In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. Item #858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. - In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. Item #898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. - In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Health and Safety training- staff member ED is due by 3/19/2024 and CP is due by 1/11/2024. - Fire drill due by 10/31/2023. - Playground inspection due by 10/31/2023. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 76 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Monnie Wright, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including First shift (daytime care), meets enhanced ratios, and meets enhanced space. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 4/19/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I was greeted by Monnie Wright, Administrator. Ms. Wright accompanied me during the visit. A walkthrough was conducted throughout the facility indoor and outdoor spaces to monitor for compliance of child care requirements. In space #1, the group of infants were observed engaged in free play on the floor with two (2) infants sleeping. In space #10, the group of infants were engaged in free play on the floor with one (1) infant sleeping. In space #2, the group of one-year olds were engaged in free choice center play with soft toys, castle. The staff were on the floor engaged in play with the children. Space #9 is currently not in use. In Space #3, the group of one-year olds were engaged in free play with blocks, books, magnetic tiles, and dress-up. In space #8, the group of two-year-old children were transitioning outdoors for gross motor play. In space #4, the group two-year-old children were using the restroom, washing hands, and preparing to go outside for gross motor play. In space #7, the group of two-year-old children were engaged in gross motor play. Space #6 is currently not in use. In space #5, the group of three-year-old children were outside engaged in gross motor play. In space #11, the group of three- to five-year-old children were cleaning up and preparing to go outside for gross motor play. In space #12, the group of three- to four-year-old children were engaged in a graphing project using pumpkin seeds and one (1) child was working with foam letters. Space #13 is currently not in use. In space #14 the therapy room, one (1) therapist and one (1) child were engaged in a one-on-one activity. All staff interactions were positive and nurturing. The lunch today was whole grain turkey and cheese roll ups, green beans, pineapple, and milk. The last fire drill was practiced on 9/8/2023. The last emergency drill, lockdown drill, was practiced on 9/1/2023. The last fire inspection was approved on 6/28/2023. The program’s most recent sanitation inspection was completed on 1/6/2023, with twelve (12) demerits. The Emergency Preparedness and Response plan is current as of 8/2/2023. The Emergency Medical Care Plan is posted and was updated 10/27/2022. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The site monitoring tool for the 2023- 2024 school year is not due to be submitted until October 31, 2023. The NC Pre-K requirements will be reviewed during the annual compliance visit. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. There is two (2) new staff member since the last annual compliance visit. The staff and training worksheet was completed for the new staff member files that were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. .0604(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. .0604(e) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/31/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #721 All equipment and furnishings were not in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. - Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. Item #849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. - In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. Item #858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. - In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. Item #898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. - In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Health and Safety training- staff member ED is due by 3/19/2024 and CP is due by 1/11/2024. - Fire drill due by 10/31/2023. - Playground inspection due by 10/31/2023. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 76 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Monnie Wright, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including First shift (daytime care), meets enhanced ratios, and meets enhanced space. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 4/19/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I was greeted by Monnie Wright, Administrator. Ms. Wright accompanied me during the visit. A walkthrough was conducted throughout the facility indoor and outdoor spaces to monitor for compliance of child care requirements. In space #1, the group of infants were observed engaged in free play on the floor with two (2) infants sleeping. In space #10, the group of infants were engaged in free play on the floor with one (1) infant sleeping. In space #2, the group of one-year olds were engaged in free choice center play with soft toys, castle. The staff were on the floor engaged in play with the children. Space #9 is currently not in use. In Space #3, the group of one-year olds were engaged in free play with blocks, books, magnetic tiles, and dress-up. In space #8, the group of two-year-old children were transitioning outdoors for gross motor play. In space #4, the group two-year-old children were using the restroom, washing hands, and preparing to go outside for gross motor play. In space #7, the group of two-year-old children were engaged in gross motor play. Space #6 is currently not in use. In space #5, the group of three-year-old children were outside engaged in gross motor play. In space #11, the group of three- to five-year-old children were cleaning up and preparing to go outside for gross motor play. In space #12, the group of three- to four-year-old children were engaged in a graphing project using pumpkin seeds and one (1) child was working with foam letters. Space #13 is currently not in use. In space #14 the therapy room, one (1) therapist and one (1) child were engaged in a one-on-one activity. All staff interactions were positive and nurturing. The lunch today was whole grain turkey and cheese roll ups, green beans, pineapple, and milk. The last fire drill was practiced on 9/8/2023. The last emergency drill, lockdown drill, was practiced on 9/1/2023. The last fire inspection was approved on 6/28/2023. The program’s most recent sanitation inspection was completed on 1/6/2023, with twelve (12) demerits. The Emergency Preparedness and Response plan is current as of 8/2/2023. The Emergency Medical Care Plan is posted and was updated 10/27/2022. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The site monitoring tool for the 2023- 2024 school year is not due to be submitted until October 31, 2023. The NC Pre-K requirements will be reviewed during the annual compliance visit. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. There is two (2) new staff member since the last annual compliance visit. The staff and training worksheet was completed for the new staff member files that were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. .0604(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. .0604(e) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/31/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #721 All equipment and furnishings were not in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. - Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. Item #849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. - In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. Item #858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. - In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. Item #898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. - In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Health and Safety training- staff member ED is due by 3/19/2024 and CP is due by 1/11/2024. - Fire drill due by 10/31/2023. - Playground inspection due by 10/31/2023. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: DONALD S COLLINS EARLY LEARNING CENTER Facility ID: 11000917 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 76 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Monnie Wright, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Monnie Wright, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License, issued 3/15/2023. The permit restrictions were in compliance including First shift (daytime care), meets enhanced ratios, and meets enhanced space. Monnie Wright, Administrator, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 4/19/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I was greeted by Monnie Wright, Administrator. Ms. Wright accompanied me during the visit. A walkthrough was conducted throughout the facility indoor and outdoor spaces to monitor for compliance of child care requirements. In space #1, the group of infants were observed engaged in free play on the floor with two (2) infants sleeping. In space #10, the group of infants were engaged in free play on the floor with one (1) infant sleeping. In space #2, the group of one-year olds were engaged in free choice center play with soft toys, castle. The staff were on the floor engaged in play with the children. Space #9 is currently not in use. In Space #3, the group of one-year olds were engaged in free play with blocks, books, magnetic tiles, and dress-up. In space #8, the group of two-year-old children were transitioning outdoors for gross motor play. In space #4, the group two-year-old children were using the restroom, washing hands, and preparing to go outside for gross motor play. In space #7, the group of two-year-old children were engaged in gross motor play. Space #6 is currently not in use. In space #5, the group of three-year-old children were outside engaged in gross motor play. In space #11, the group of three- to five-year-old children were cleaning up and preparing to go outside for gross motor play. In space #12, the group of three- to four-year-old children were engaged in a graphing project using pumpkin seeds and one (1) child was working with foam letters. Space #13 is currently not in use. In space #14 the therapy room, one (1) therapist and one (1) child were engaged in a one-on-one activity. All staff interactions were positive and nurturing. The lunch today was whole grain turkey and cheese roll ups, green beans, pineapple, and milk. The last fire drill was practiced on 9/8/2023. The last emergency drill, lockdown drill, was practiced on 9/1/2023. The last fire inspection was approved on 6/28/2023. The program’s most recent sanitation inspection was completed on 1/6/2023, with twelve (12) demerits. The Emergency Preparedness and Response plan is current as of 8/2/2023. The Emergency Medical Care Plan is posted and was updated 10/27/2022. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The site monitoring tool for the 2023- 2024 school year is not due to be submitted until October 31, 2023. The NC Pre-K requirements will be reviewed during the annual compliance visit. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. There is two (2) new staff member since the last annual compliance visit. The staff and training worksheet was completed for the new staff member files that were monitored. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. .0604(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. .0604(e) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/31/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #721 All equipment and furnishings were not in good repair. 10A NCAC 09 .0601 SAFE ENVIRONMENT (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. - Outdoor space #2, the metal jeep was showing rust. The administrator and staff removed this from the outdoor space to be discarded. Item #849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. - In space #4, the permission to administer medication form expired for four (4) children’s diaper creams IK, KB, LS, and JH. The administrator removed these from creams to the office space until they are able to be returned to the parent/guardian this afternoon. Item #858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. - In space #8, plastic wipe packaging’s were located in the children’s cubby. The administrator moved these up five (5) feet inaccessible to the children. Item #898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (e) All electrical appliances shall be used only in accordance with the manufacturer's instructions. For appliances with heating elements, such as bottle warmers, crock pots, irons, coffee pots, or curling irons, neither the appliance nor any cord shall be accessible to preschool-age children. - In space #5, a laminator not in use was located below the sink. The administrator moved it up five (5) feet inaccessible to the children. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 3 for rated license reassessments. The program’s year of preparation will begin 7/1/2025 and end 6/30/2026. The assessment year will begin 7/1/2026 and end 6/30/2027. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Health and Safety training- staff member ED is due by 3/19/2024 and CP is due by 1/11/2024. - Fire drill due by 10/31/2023. - Playground inspection due by 10/31/2023. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times