10A NCAC 09 .0601 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/25/2025 Number Present: 88 Completed Date: 6/25/2025 Age: From 0 To 11 Total Minutes: 140 Time In: 11:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. Lynn Medieros, the administrator, assisted with the visit. Eighty-eight (88) children were observed in care today ranging from zero to eleven years old. Children were observed watching shows/movies on cellphones and tablets reviewing geographical information during review time, singing for their peers using the microphone, and doing nursery rhymes while waiting for lunch, completing toileting, diapering, and hand washing routines, interacting with the caregivers and eating lunch. Lunch consisted of beefaroni, peas, fruit and milk. Currently this program operates with a four-star license earning four points in staff education, five points program standards, and one quality point for offering a staff benefits package and infrastructure of parent involvement. The sanitation inspection was completed on December 31, 2024, earning a superior classification. The last fire inspection was completed on May 5, 2025, and the center was approved for daytime care only. The last annual compliance visit was completed on March 11, 2025. The following violations were documented today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A staff member’s purse was on the table while children where children were sitting and then placed on a cubby below 5ft from the finished floor in Space #4. Hand sanitizer was stored on a cubby in Space #4 and on a table below 5ft from the finished floor and accessible to children in Space #7b. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of air freshener spray in an aerosol dispensed container was on a table accessible to children in Space #4. .2820(b) The violations documented were corrected during the visit. Staff removed the hand sanitizer, can of air freshener and purse from the area observed and stored them in spaces inaccessible to children. Therefore, a compliance letter is not required. You stated you understand potentially hazardous items must be stored appropriately. COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 96% percent as of June 24, 2025. CORPORATION STATUS: ABC Academy of Black Creek, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc. remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status AUTOMATED CRIMINAL BACKGROUND CHECK MANAGEMENT SYSTEM (ABCMS) PORTAL: You stated the ABCMS training had been completed for your program, and all staff were currently linked to the program’s roster. Although the system does not reflect that the training had been completed, you provided your certificate for verification. SAFE ENVIRONMENT: During the visit, sanitizers, staff personal items and items in aerosol dispensed containers were observed in areas accessible to children. As a reminder, any potentially hazardous products labeled with “keep out of reach of children” must be stored at least 5ft. above the finished floor to ensure child safety. Items in aerosol dispensed container must be stored in locked spaces using an approved locking mechanism. You stated staff have been made aware of storing potentially hazardous products appropriately. Be reminded staff personal items must also be stored properly to prevent potential safety risks. We discussed the importance of reviewing labels, particularly on items brought into the child care facility to determine if they contain any hazard or safety warnings. This practice helps ensure that all items are stored in compliance with child care standards. To assist I provided the “Storage of Hazardous Product in Child Care” flyer which outlines best practices and guidelines for identifying and storing hazardous products appropriately. You could also conduct safety trainings for staff with focuses on storing hazardous product safely and appropriately. HEAT SAFETY: To ensure heat safety in a child care setting, prioritize staying cool, hydrated, and informed, and be aware of the signs of heat-related illnesses. Move outdoor activities to cooler times, dress children in appropriate clothing, and provide plenty of fluids. Regularly check for signs of heat exhaustion or heatstroke and have a plan in place for extreme heat situations. Additionally, always check your vehicle when transporting children. Never leave children unattended in parked cars, even for a short time, as temperatures can rise rapidly. At the conclusion of today’s visit, the visit summary report was completed, reviewed, and left with you. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/11/2025 Number Present: 63 Completed Date: 3/11/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 08:55 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Medeiros, Administrator, and L. Eatmon, assistant administrator, assisted with the visit. This center currently operates with a four-star license, earning four points in the education component, five points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on March 27, 2024. The last sanitation inspection was completed on December 31, 2024, earning a “Superior” classification. The last fire inspection was completed on May 12, 2024, and the center was approved for daytime care only. Sixty-three (63) children ranging from ages zero (0) to five (5) years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, outdoor play, eating lunch, completing hand washing and toileting routines, and interacting with caregivers. Lunch consisted of fish patty, corn, papaya, and milk. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Metal was detached from the bar in the middle of the red merry-go-round exposing sharp edges. 10A NCAC 09 .0601(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. An annual health questionnaire was not on file for one staff member. The health questionnaire on file was dated for February 2025. .0701(a) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before March 25, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 94% as of March 10, 2025. CORPORATION STATUS: ABC Academy of Black Creek, Inc is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. RECORDKEEPING: During today’s visit, ten percent of staff records were reviewed. One staff member did not have an updated health questionnaire on file. The staff member updated the health questionnaire during the visit. It is suggested that staff responsible for managing records conduct periodic reviews of staff files. Also, a tracking system could be created including renewal dates for annual documentation. SAFE INDOOR/OUTDOOR ENVIRONMENT: Metal was detached from the bar in the middle of the red merry-go-round on the middle playground. You stated the detached metal had not been seen prior to being shown today. You stated the merry-go-round would be removed from the playground to be fixed. It is recommended you check all equipment thoroughly when completing outdoor play inspections. Staff should also check equipment and the outdoor environment daily. This would be the time to identify any potential hazards and remove them prior to children having access. Be reminded you are responsible for always maintaining a safe environment for children in care. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS Public Comment Period Now Open The Child Care Commission intends to adopt the rules cited as 10A NCAC 09 .3201-.3226 and amend the rules cited as 10A NCAC 09 .0102, .2902, .2905, .3002, .3009, and .3010. •Read the Proposed Amendments and Adoptions. •Read the Fiscal Impact Analysis approved by the Office of State Budget Management. This set of rules is proposed for adoption and amendment by the N.C. Child Care Commission in response to Session Laws 2023-40 and 2024-34 regarding the modernization of the state’s Quality Rating Improvement System (QRIS). Proposed Effective Date: August 1, 2025 Send written comments on the proposed QRIS rules to: Julie Peck, DCDEE Rulemaking Coordinator 2201 Mail Service Center Raleigh, NC 27699-2201 Julie.peck@dhhs.nc.gov PUBLIC COMMENT PERIOD ENDS: APRIL 4, 2025 There will be a public hearing at the March 26 meeting of the N.C. Child Care Commission. The meeting starts at 1:00 and the public hearing will begin at 1:15 pm. Meeting will be held at the DCDEE offices DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0102 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/11/2025 Number Present: 63 Completed Date: 3/11/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 08:55 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Medeiros, Administrator, and L. Eatmon, assistant administrator, assisted with the visit. This center currently operates with a four-star license, earning four points in the education component, five points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on March 27, 2024. The last sanitation inspection was completed on December 31, 2024, earning a “Superior” classification. The last fire inspection was completed on May 12, 2024, and the center was approved for daytime care only. Sixty-three (63) children ranging from ages zero (0) to five (5) years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, outdoor play, eating lunch, completing hand washing and toileting routines, and interacting with caregivers. Lunch consisted of fish patty, corn, papaya, and milk. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Metal was detached from the bar in the middle of the red merry-go-round exposing sharp edges. 10A NCAC 09 .0601(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. An annual health questionnaire was not on file for one staff member. The health questionnaire on file was dated for February 2025. .0701(a) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before March 25, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 94% as of March 10, 2025. CORPORATION STATUS: ABC Academy of Black Creek, Inc is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. RECORDKEEPING: During today’s visit, ten percent of staff records were reviewed. One staff member did not have an updated health questionnaire on file. The staff member updated the health questionnaire during the visit. It is suggested that staff responsible for managing records conduct periodic reviews of staff files. Also, a tracking system could be created including renewal dates for annual documentation. SAFE INDOOR/OUTDOOR ENVIRONMENT: Metal was detached from the bar in the middle of the red merry-go-round on the middle playground. You stated the detached metal had not been seen prior to being shown today. You stated the merry-go-round would be removed from the playground to be fixed. It is recommended you check all equipment thoroughly when completing outdoor play inspections. Staff should also check equipment and the outdoor environment daily. This would be the time to identify any potential hazards and remove them prior to children having access. Be reminded you are responsible for always maintaining a safe environment for children in care. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS Public Comment Period Now Open The Child Care Commission intends to adopt the rules cited as 10A NCAC 09 .3201-.3226 and amend the rules cited as 10A NCAC 09 .0102, .2902, .2905, .3002, .3009, and .3010. •Read the Proposed Amendments and Adoptions. •Read the Fiscal Impact Analysis approved by the Office of State Budget Management. This set of rules is proposed for adoption and amendment by the N.C. Child Care Commission in response to Session Laws 2023-40 and 2024-34 regarding the modernization of the state’s Quality Rating Improvement System (QRIS). Proposed Effective Date: August 1, 2025 Send written comments on the proposed QRIS rules to: Julie Peck, DCDEE Rulemaking Coordinator 2201 Mail Service Center Raleigh, NC 27699-2201 Julie.peck@dhhs.nc.gov PUBLIC COMMENT PERIOD ENDS: APRIL 4, 2025 There will be a public hearing at the March 26 meeting of the N.C. Child Care Commission. The meeting starts at 1:00 and the public hearing will begin at 1:15 pm. Meeting will be held at the DCDEE offices DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3201 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/11/2025 Number Present: 63 Completed Date: 3/11/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 08:55 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Medeiros, Administrator, and L. Eatmon, assistant administrator, assisted with the visit. This center currently operates with a four-star license, earning four points in the education component, five points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on March 27, 2024. The last sanitation inspection was completed on December 31, 2024, earning a “Superior” classification. The last fire inspection was completed on May 12, 2024, and the center was approved for daytime care only. Sixty-three (63) children ranging from ages zero (0) to five (5) years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, outdoor play, eating lunch, completing hand washing and toileting routines, and interacting with caregivers. Lunch consisted of fish patty, corn, papaya, and milk. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Metal was detached from the bar in the middle of the red merry-go-round exposing sharp edges. 10A NCAC 09 .0601(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. An annual health questionnaire was not on file for one staff member. The health questionnaire on file was dated for February 2025. .0701(a) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before March 25, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 94% as of March 10, 2025. CORPORATION STATUS: ABC Academy of Black Creek, Inc is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. RECORDKEEPING: During today’s visit, ten percent of staff records were reviewed. One staff member did not have an updated health questionnaire on file. The staff member updated the health questionnaire during the visit. It is suggested that staff responsible for managing records conduct periodic reviews of staff files. Also, a tracking system could be created including renewal dates for annual documentation. SAFE INDOOR/OUTDOOR ENVIRONMENT: Metal was detached from the bar in the middle of the red merry-go-round on the middle playground. You stated the detached metal had not been seen prior to being shown today. You stated the merry-go-round would be removed from the playground to be fixed. It is recommended you check all equipment thoroughly when completing outdoor play inspections. Staff should also check equipment and the outdoor environment daily. This would be the time to identify any potential hazards and remove them prior to children having access. Be reminded you are responsible for always maintaining a safe environment for children in care. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS Public Comment Period Now Open The Child Care Commission intends to adopt the rules cited as 10A NCAC 09 .3201-.3226 and amend the rules cited as 10A NCAC 09 .0102, .2902, .2905, .3002, .3009, and .3010. •Read the Proposed Amendments and Adoptions. •Read the Fiscal Impact Analysis approved by the Office of State Budget Management. This set of rules is proposed for adoption and amendment by the N.C. Child Care Commission in response to Session Laws 2023-40 and 2024-34 regarding the modernization of the state’s Quality Rating Improvement System (QRIS). Proposed Effective Date: August 1, 2025 Send written comments on the proposed QRIS rules to: Julie Peck, DCDEE Rulemaking Coordinator 2201 Mail Service Center Raleigh, NC 27699-2201 Julie.peck@dhhs.nc.gov PUBLIC COMMENT PERIOD ENDS: APRIL 4, 2025 There will be a public hearing at the March 26 meeting of the N.C. Child Care Commission. The meeting starts at 1:00 and the public hearing will begin at 1:15 pm. Meeting will be held at the DCDEE offices DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/11/2025 Number Present: 63 Completed Date: 3/11/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 08:55 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Medeiros, Administrator, and L. Eatmon, assistant administrator, assisted with the visit. This center currently operates with a four-star license, earning four points in the education component, five points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on March 27, 2024. The last sanitation inspection was completed on December 31, 2024, earning a “Superior” classification. The last fire inspection was completed on May 12, 2024, and the center was approved for daytime care only. Sixty-three (63) children ranging from ages zero (0) to five (5) years old were observed in care today. Children were engaged in morning routine/activities, free-choice play, outdoor play, eating lunch, completing hand washing and toileting routines, and interacting with caregivers. Lunch consisted of fish patty, corn, papaya, and milk. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Metal was detached from the bar in the middle of the red merry-go-round exposing sharp edges. 10A NCAC 09 .0601(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. An annual health questionnaire was not on file for one staff member. The health questionnaire on file was dated for February 2025. .0701(a) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before March 25, 2025. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 94% as of March 10, 2025. CORPORATION STATUS: ABC Academy of Black Creek, Inc is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc remains current and active. Prior to making any changes in the ownership status contact me to discuss the change of ownership procedures. Failure to comply could impact the program license status. RECORDKEEPING: During today’s visit, ten percent of staff records were reviewed. One staff member did not have an updated health questionnaire on file. The staff member updated the health questionnaire during the visit. It is suggested that staff responsible for managing records conduct periodic reviews of staff files. Also, a tracking system could be created including renewal dates for annual documentation. SAFE INDOOR/OUTDOOR ENVIRONMENT: Metal was detached from the bar in the middle of the red merry-go-round on the middle playground. You stated the detached metal had not been seen prior to being shown today. You stated the merry-go-round would be removed from the playground to be fixed. It is recommended you check all equipment thoroughly when completing outdoor play inspections. Staff should also check equipment and the outdoor environment daily. This would be the time to identify any potential hazards and remove them prior to children having access. Be reminded you are responsible for always maintaining a safe environment for children in care. CRIMINAL BACKGROUND CHECK REQUIREMENTS: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS Public Comment Period Now Open The Child Care Commission intends to adopt the rules cited as 10A NCAC 09 .3201-.3226 and amend the rules cited as 10A NCAC 09 .0102, .2902, .2905, .3002, .3009, and .3010. •Read the Proposed Amendments and Adoptions. •Read the Fiscal Impact Analysis approved by the Office of State Budget Management. This set of rules is proposed for adoption and amendment by the N.C. Child Care Commission in response to Session Laws 2023-40 and 2024-34 regarding the modernization of the state’s Quality Rating Improvement System (QRIS). Proposed Effective Date: August 1, 2025 Send written comments on the proposed QRIS rules to: Julie Peck, DCDEE Rulemaking Coordinator 2201 Mail Service Center Raleigh, NC 27699-2201 Julie.peck@dhhs.nc.gov PUBLIC COMMENT PERIOD ENDS: APRIL 4, 2025 There will be a public hearing at the March 26 meeting of the N.C. Child Care Commission. The meeting starts at 1:00 and the public hearing will begin at 1:15 pm. Meeting will be held at the DCDEE offices DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. At the conclusion of this visit, the visit summary report was completed, reviewed, and left with you. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: CHRISTINA BYNUM Operation Type: Center Case Number: 0524-446A Visit Date: 6/5/2024 Number Present: 81 Completed Date: 6/5/2024 Age: From 0 To 5 Total Minutes: 75 Time In: 01:30 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Lynn Medeiros, Owner, was present and assisted me during the visit. During the visit, I spoke with Ms. Medeiros and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. No violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A staff member tripped on a mat located in the classroom causing her to fall and drop a five-month old child that she was holding. The child was dropped from three feet above the floor and hit their head on a plastic toy, causing a raised bump and bruise to their head. 10A NCAC 09 .0601(a) You may contact me, Christina Bynum, Investigations Consultant, at 252 414-5942,or via email christina.w.bynum@dhhs.nc.gov. Thanks you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0302 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/3/2024 Number Present: 61 Completed Date: 6/2/2024 Age: From 0 To 5 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of my unannounced visit today was to monitor compliance with applicable child care requirements during an unannounced follow-up visit. A. Lynn Medeiros, Administrator assisted with the visit. Sixty-one (61) children ranging from ages zero to ten years old were observed in care today. Children were engaged in free choice play with developmentally appropriate materials/toys, morning activities, interacting with caregivers, practicing for graduation, and completing toileting, and hand washing routines. I completed a general walk-through of the center and conducted observation in spaces used for child care. Limited monitoring of the child care requirements was completed today. The following child care requirements were monitored: Adequate approved space, permit restrictions, staff/child ratio and supervision and records. The following violation was documented today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Departure times were not documented for ten children between the dates of May 10, 2024, to May 31, 2024. 10A NCAC 09 .0302(d)(4) The violation documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before June 17, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. CORPORATION STATUS: ABC Academy of Black Creek, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc. remains Current and Active. Prior to making any changes in the corporation status, please contact your consultant April Fleming to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your family child care home are correct. If changes in your facility information occurs, please contact your child care consultant April Fleming at telephone number 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. COMPLIANCE HISTORY SCORE: The center’s compliance history score was reviewed with the operator. The center’s compliance history score was ninety (90%) percent prior to today’s visit. RECORDS: During today’s visit, attendance records and sign in/out logs for May 2024 were reviewed. Based on my observation the attendance records and sign in/out logs corresponded; however, departure times were not documented on the sign in/out logs for ten children between May 10, 2024, and May 31, 2024. We discussed encouraging staff to review records for accuracy to ensure arrival and departure times are records for children daily as they enter and leave the center. You stated there has been an improvement with maintaining records since the last visit. You added a new form is being used which helps with keeping track of arrival and departure times. You added staff have been given the responsibility of completing arrival and departure records with times since the last visit. According to you this process ensures accurate information is documented and records complete. You stated you would reiterate to staff the importance of recording times for arrival and departure as required. I shared one child who had transitioned from classroom #1 to classroom #2 was not documented as present on the attendance sheets. A child in Space #4, was also not documented as present on the attendance sheet during my walk-through. Staff stated the child in Space #2 was still listed on the attendance sheet in Space #1; therefore, a record of her presence was not reflected. It was also reported the child in Space #4 had just started today and the name had not been added to the attendance sheet yet. The caregiver included the child’s name while I was in the classroom. Be reminded attendance records should reflect all children present in the facility. This is important in case of an emergency and records are used to track who was in the building. It was recommended you and staff conduct periodic checks before and after cut-off times to confirm all children have been signed in and out and times recorded. If feasible you could designate a person, the task of monitoring records for accuracy. You should continue implementing strategies that will help you and the staff maintain accurate records. Be reminded you are responsible for always maintaining compliance with child care requirements. LICENSING CAPACITY INCREASE: During the visit, you inquired about documentation from our conversation concerning the increase in the number of children permitted in the one-year-old classroom. We talked about the classroom allowance of eighteen children based on meeting enhanced space capacity if staff/child ratio is met for the youngest child in the group. As we continued talking, it was determined that you were also wanting to increase the center’s licensing capacity. I explained review of the floor plan in the file, reflects the center’s license capacity based on meting enhanced standards is one hundred and forty-one children. You inquired for further information about the licensing capacity based on the center’s space. I informed you further research will be conducted, and feedback will be provided. I explained to increase the center’s license capacity if applicable, documentation requesting the increase must be submitted to me. I further explained once the program’s records are reviewed and if determined a capacity increase can be completed, the proper documentation will be submitted to the Division for a new license. I reminded you the current license capacity must be followed until a new license is issued. UNANNOUNCED FOLLOW-UP VISIT: You were told unannounced follow-up visit will be conducted in the future to monitor staff/child ratio requirements. CONTACT INFORMATION: If you have questions regarding today’s visit, you may contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0302 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0424-265L Visit Date: 4/19/2024 Number Present: 56 Completed Date: 4/19/2024 Age: From 0 To 5 Total Minutes: 125 Time In: 09:10 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns regarding records. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Staff/child interaction was also observed. Staff and children were actively engaged in conversations. Children freely played with materials provided along with their peers in various activity areas. Enrollment was not completed during today’s visit. The investigation was completed in collaboration with Sonya Ashe, Program Compliance Consultant. The following violation was observed and documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Attendance records for the months of September 2023 through December 2023, were not available for review. Also, attendance records for April 1,2024 to April 12, 2024 were not available for review. Sign in/out logs for from September 2023 through April 12, 2024, were not available for review. Multiple arrival and departure logs submitted on 4/24/2024 did not include dates. 10A NCAC 09 .0302(d)(4) 1301 Center did not maintain a record of daily attendance. It was reported during the interview that discrepancies were found in attendance records for the months of September 2023 to March 2024. Records submitted on 4/24/2024 revealed that accurate attendance records were not maintained for two children. GS 110-91(9) Violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before April 30, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Notice of Compliance could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The compliance history was reviewed with the operator. The compliance history score was 90% as of April 18, 2024. CORPORATION STATUS: ABC Academy of Black Creek, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc. remains Current and Active. Prior to making any changes to the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your Notice of Compliance. INTERVIEWS: During the visit, you and one other staff member were interviewed. I spoke with you via telephone to conduct the interview. You stated you had no knowledge of any issues relating to the allegation shared on the child care end; however, there was a customer you were battling with regarding payment of parent fees. You added there may be some discrepancies found in the attendance records, but they were not documented intentionally. You reported classroom staff are responsible for documenting the daily attendance of children; however, they do not always do so. Therefore, Lynda Eatmon, Assistant Director will go around to verify attendance was completed for the day. You reported you have specific staff who in the past have assisted you with keying information into the NC Fast system and you are not sure if the errors were keyed by those staff members. You stated one of the staff members that keyed information into the system is no longer employed with the program and the other individual was out sick for the day. You confirmed you are aware of the child care requirements regarding completion of attendance and sign in/out records. You added you are aware the attendance and sign in/out records should be completed daily. Later in the interview, you reported you were aware of a situation discussed with staff at the Department of Social Services regarding a child that was marked present on the attendance sheets and keyed in the NC fast system; however, the child did not attend the program. You shared the child being referenced was moved from your program to a different school, but the sibling was still enrolled and attending your facility. You added the child was still being marked present on the attendance roster; therefore, she was keyed in the NC Fast system for reimbursement. You said the issue with attendance for the child goes all the way back to September 2023. You reiterated this was a human error, not intentional. The staff member interviewed stated she was only responsible for checking and verifying the accuracy of attendance records. You and the staff member confirmed the food program sheets are also used for attendance records. You reported you have periodically seen staff not record attendance for children and when addressed, they stated it was forgotten. You and the staff member stated the sign in/out logs are completed by staff at the front desk. You shared front desk staff accept the children from their parents, log them in on the sign in/out sheets and escort them to their classrooms. According to you the staff will sometime document the arrival times when they return from escorting the child to the classroom. You concluded by saying staff sometimes forget to document the children’s information once taken to the classroom because they forgot. I requested attendance and sign in/out logs for September 2023 through April 2024. You stated the from September 2023 through March were stored in the attic at the facility; however, there was no one who could retrieve them for me at the time. You added the records for April 2024 could be provided by Ms. Eatmon. Attendance records for January 2024 through March 2024 were provided. Attendance records for the week of April 15, 2024, through April 19, 2024, were provided. Staff stated attendance records for April 1, 2024, through April 12, 2024, were with the director at her home. Also, sign in/out records for September 2023 through February 2024, were not provided. I requested that the remaining attendance and sign in/out records be sent to me by Tuesday, April 23, 2024. The investigation will remain open until records are received and reviewed. You will be notified of the outcome verbally and in writing. ACCURATE RECORDS: During the visit, a staff member was observed utilizing the daily sign in/out records to complete the transportation logs. I notified the staff member and assistant director that the transportation logs should be completed when the children board and depart the vehicle. I further explained the records should reflect the times children were taken from the center, released at the school, picked up from the school and returned to the school. I shared the times documented on the sign in/out logs upon arrival reflect when the child was dropped off at the facility by the parents. We discussed adjusting the document used to ensure it captures the accurate times and eliminate utilizing additional paperwork. Ms. Ashe shared she would provide the program with a document that captures all information needed and uses less paper. I also reminded you times of arrival and departure should be documented during the times children enter the facility and leave at the end of the day. It was recommended you have staff log the arrival and departures times on the sign in/out logs for children prior to escorting them to the classroom. I shared the importance of maintaining accurate records. You shared you were considering installing a system where parents scan their children in and out daily. You added the system will automatically capture the times. CONTACT INFORMATION: If you have questions about today’s visit, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0424-265L Visit Date: 4/19/2024 Number Present: 56 Completed Date: 4/19/2024 Age: From 0 To 5 Total Minutes: 125 Time In: 09:10 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns regarding records. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. Staff/child interaction was also observed. Staff and children were actively engaged in conversations. Children freely played with materials provided along with their peers in various activity areas. Enrollment was not completed during today’s visit. The investigation was completed in collaboration with Sonya Ashe, Program Compliance Consultant. The following violation was observed and documented. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Attendance records for the months of September 2023 through December 2023, were not available for review. Also, attendance records for April 1,2024 to April 12, 2024 were not available for review. Sign in/out logs for from September 2023 through April 12, 2024, were not available for review. Multiple arrival and departure logs submitted on 4/24/2024 did not include dates. 10A NCAC 09 .0302(d)(4) 1301 Center did not maintain a record of daily attendance. It was reported during the interview that discrepancies were found in attendance records for the months of September 2023 to March 2024. Records submitted on 4/24/2024 revealed that accurate attendance records were not maintained for two children. GS 110-91(9) Violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before April 30, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Notice of Compliance could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. The compliance history was reviewed with the operator. The compliance history score was 90% as of April 18, 2024. CORPORATION STATUS: ABC Academy of Black Creek, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc. remains Current and Active. Prior to making any changes to the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your Notice of Compliance. INTERVIEWS: During the visit, you and one other staff member were interviewed. I spoke with you via telephone to conduct the interview. You stated you had no knowledge of any issues relating to the allegation shared on the child care end; however, there was a customer you were battling with regarding payment of parent fees. You added there may be some discrepancies found in the attendance records, but they were not documented intentionally. You reported classroom staff are responsible for documenting the daily attendance of children; however, they do not always do so. Therefore, Lynda Eatmon, Assistant Director will go around to verify attendance was completed for the day. You reported you have specific staff who in the past have assisted you with keying information into the NC Fast system and you are not sure if the errors were keyed by those staff members. You stated one of the staff members that keyed information into the system is no longer employed with the program and the other individual was out sick for the day. You confirmed you are aware of the child care requirements regarding completion of attendance and sign in/out records. You added you are aware the attendance and sign in/out records should be completed daily. Later in the interview, you reported you were aware of a situation discussed with staff at the Department of Social Services regarding a child that was marked present on the attendance sheets and keyed in the NC fast system; however, the child did not attend the program. You shared the child being referenced was moved from your program to a different school, but the sibling was still enrolled and attending your facility. You added the child was still being marked present on the attendance roster; therefore, she was keyed in the NC Fast system for reimbursement. You said the issue with attendance for the child goes all the way back to September 2023. You reiterated this was a human error, not intentional. The staff member interviewed stated she was only responsible for checking and verifying the accuracy of attendance records. You and the staff member confirmed the food program sheets are also used for attendance records. You reported you have periodically seen staff not record attendance for children and when addressed, they stated it was forgotten. You and the staff member stated the sign in/out logs are completed by staff at the front desk. You shared front desk staff accept the children from their parents, log them in on the sign in/out sheets and escort them to their classrooms. According to you the staff will sometime document the arrival times when they return from escorting the child to the classroom. You concluded by saying staff sometimes forget to document the children’s information once taken to the classroom because they forgot. I requested attendance and sign in/out logs for September 2023 through April 2024. You stated the from September 2023 through March were stored in the attic at the facility; however, there was no one who could retrieve them for me at the time. You added the records for April 2024 could be provided by Ms. Eatmon. Attendance records for January 2024 through March 2024 were provided. Attendance records for the week of April 15, 2024, through April 19, 2024, were provided. Staff stated attendance records for April 1, 2024, through April 12, 2024, were with the director at her home. Also, sign in/out records for September 2023 through February 2024, were not provided. I requested that the remaining attendance and sign in/out records be sent to me by Tuesday, April 23, 2024. The investigation will remain open until records are received and reviewed. You will be notified of the outcome verbally and in writing. ACCURATE RECORDS: During the visit, a staff member was observed utilizing the daily sign in/out records to complete the transportation logs. I notified the staff member and assistant director that the transportation logs should be completed when the children board and depart the vehicle. I further explained the records should reflect the times children were taken from the center, released at the school, picked up from the school and returned to the school. I shared the times documented on the sign in/out logs upon arrival reflect when the child was dropped off at the facility by the parents. We discussed adjusting the document used to ensure it captures the accurate times and eliminate utilizing additional paperwork. Ms. Ashe shared she would provide the program with a document that captures all information needed and uses less paper. I also reminded you times of arrival and departure should be documented during the times children enter the facility and leave at the end of the day. It was recommended you have staff log the arrival and departures times on the sign in/out logs for children prior to escorting them to the classroom. I shared the importance of maintaining accurate records. You shared you were considering installing a system where parents scan their children in and out daily. You added the system will automatically capture the times. CONTACT INFORMATION: If you have questions about today’s visit, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 41 Completed Date: 3/27/2024 Age: From 0 To 5 Total Minutes: 245 Time In: 08:20 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Medeiros, Administrator and L. Eatmon, Legal Designee assisted with the visit. This center currently operates with a four-star license, earning four points in the education component, five points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on May 10, 2023. The last sanitation inspection was completed on December 29, 2023, earning a “Superior” classification. The last fire inspection was completed on May 15, 2023, and the center was approved for daytime care only. Forty-one (41) children were observed in care today. Children were engaged in morning activities, free choice play with developmentally age-appropriate materials in various activity areas, completing toileting, diapering and hand washing routines, interacting with caregivers, and eating breakfast. Breakfast consisted of banana nut muffins, peaches, and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 89% as of March 26, 2024. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A staff member’s purse was inside a crib in Space #1, and a storage bin was cracked exposing sharp edges and two cans of paint labeled “keep out of reach of children” with additional warning labels were inside an unlocked cabinet in Space #4. 10A NCAC 09 .0601(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The emergency and identifying information for four children did not include photographs. 10A NCAC 09 .1003(d) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before April 10, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. CORPORATION STATUS: ABC Academy of Black Creek, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. SAFE ENVIRONMENT: We discussed the potential hazards identified in the classrooms. You shared your concerns regarding the cans of paint observed in unlocked cabinets. I explained the requirements for always maintaining a safe environment. You shared that you conduct periodic safety checks in each classroom. You added you discuss any issues identified with staff. It was recommended asking staff to conduct daily classroom check each morning to ensure potential hazards are removed prior to children arriving. ENROLLMENT: You stated there were no children enrolled for second shift care. TRANSPORTATION REQUIRMENTS: Photographs were not included with the emergency and identifying information for four children transported. You shared photographs would be retrieved from the parents and add to children emergency cards on the vans. You added photographs are now requested when parents enroll children to ensure a copy is available. LEAD WATER/PAINT AND ASBESTOS: We discussed the rule requirements and information concerning Lead in Water/Paint and Asbestos. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. CHILD CARE RULE UPDATES EFFECTIVE JANUARY 2024: Please ensure you are using the updated rule book dated January 1, 2024, and review information in the DCDEE Moodle regarding the updated rule changes. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. PROVIDER ACCESS to the BACKGROUND CHECK MANAGEMENT SYSTEM DCDEE has launched the Provider Portal for ABCMS effective February 1, 2024. This access will allow providers to: •See applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster •See the real-time background check status of staff members •Run a printable report of the staff roster to assist with compliance visits To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. EQUIVALENCY EXAM OFFLINE for MAINTENANCE: The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. Better yet, take advantage of DCDEE’s offer of a No-Cost Professional Development Teacher Membership and earn your CDA! The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1003 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 41 Completed Date: 3/27/2024 Age: From 0 To 5 Total Minutes: 245 Time In: 08:20 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor this program for compliance with applicable child care requirements during an annual compliance visit. L. Medeiros, Administrator and L. Eatmon, Legal Designee assisted with the visit. This center currently operates with a four-star license, earning four points in the education component, five points in the program standard component and 1 quality point for offering a staff benefits package and infrastructure of parent involvement. The last annual compliance visit was completed on May 10, 2023. The last sanitation inspection was completed on December 29, 2023, earning a “Superior” classification. The last fire inspection was completed on May 15, 2023, and the center was approved for daytime care only. Forty-one (41) children were observed in care today. Children were engaged in morning activities, free choice play with developmentally age-appropriate materials in various activity areas, completing toileting, diapering and hand washing routines, interacting with caregivers, and eating breakfast. Breakfast consisted of banana nut muffins, peaches, and milk. The center’s compliance history score was reviewed with the operator. The program’s compliance history was 89% as of March 26, 2024. The following violations were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A staff member’s purse was inside a crib in Space #1, and a storage bin was cracked exposing sharp edges and two cans of paint labeled “keep out of reach of children” with additional warning labels were inside an unlocked cabinet in Space #4. 10A NCAC 09 .0601(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The emergency and identifying information for four children did not include photographs. 10A NCAC 09 .1003(d) The violations documented must be corrected immediately. Please send a compliance verification letter to me describing how the violations were corrected. You can submit the compliance verification letter by postal mail to Keshia Hayward, PO Box 1504 Greenville NC 27834, or email keshia.hayward@dhhs.nc.gov. The compliance verification letter must be received on or before April 10, 2024. The two-week time frame is established to allow you time for submitting your compliance verification letter. This timeframe is not intended to be used as a guide for correcting violations, as they should be corrected immediately. Please be aware that any written information submitted by you regarding correction of violations documented during the visit is legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined the information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility's Star Rated License could be issued. If sufficient information is not received by the due date, a follow-up visit will be conducted. CORPORATION STATUS: ABC Academy of Black Creek, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc. remains current and active. I reminded you the corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You verified the phone number email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. SAFE ENVIRONMENT: We discussed the potential hazards identified in the classrooms. You shared your concerns regarding the cans of paint observed in unlocked cabinets. I explained the requirements for always maintaining a safe environment. You shared that you conduct periodic safety checks in each classroom. You added you discuss any issues identified with staff. It was recommended asking staff to conduct daily classroom check each morning to ensure potential hazards are removed prior to children arriving. ENROLLMENT: You stated there were no children enrolled for second shift care. TRANSPORTATION REQUIRMENTS: Photographs were not included with the emergency and identifying information for four children transported. You shared photographs would be retrieved from the parents and add to children emergency cards on the vans. You added photographs are now requested when parents enroll children to ensure a copy is available. LEAD WATER/PAINT AND ASBESTOS: We discussed the rule requirements and information concerning Lead in Water/Paint and Asbestos. The Clean Water for Carolina Kids program is expanding to the Clean Classrooms for Carolina Kids program. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation allows facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. Rules 10A NCAC 41C .1001 through .1007 require all programs to be free of lead and asbestos hazards. RTI is coordinating all the lead in water, paint and asbestos testing and remediation. There are webinars that child care providers can watch to get instructions. Go to https://www.cleanwaterforuskids.org/en/carolina/ for more information. Currently operating child care facilities are required to test for lead in paint and asbestos once unless the consultant notes a concern during a visit and refers the program to environmental health. All existing licensed programs must complete the application summary for their program regarding lead paint and asbestos by May 1, 2024. The application is on the https://www.cleanwaterforuskids.org/en/carolina/ website. CHILD CARE RULE UPDATES EFFECTIVE JANUARY 2024: Please ensure you are using the updated rule book dated January 1, 2024, and review information in the DCDEE Moodle regarding the updated rule changes. You will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, use this link to get one: https://ncid.nc.gov. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-9326. PROVIDER ACCESS to the BACKGROUND CHECK MANAGEMENT SYSTEM DCDEE has launched the Provider Portal for ABCMS effective February 1, 2024. This access will allow providers to: •See applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster •See the real-time background check status of staff members •Run a printable report of the staff roster to assist with compliance visits To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. The training consists of watching a short video then taking a test about the video. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. We will grant your access within 2 business days. Please do not use this email account to ask background check questions. If you have general questions, please continue to use DHHS.CBC.Unit@dhhs.nc.gov. EQUIVALENCY EXAM OFFLINE for MAINTENANCE: The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. Better yet, take advantage of DCDEE’s offer of a No-Cost Professional Development Teacher Membership and earn your CDA! The NC Early Childhood Equivalency exam located in Moodle will be unavailable until further notice for updates. In the meantime, earn the Early Childhood Education Certificate by enrolling in EDU 119 at a local community college. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. Be reminded you are responsible for maintaining compliance with all applicable child care requirements whether they have been discussed or reviewed with you in the past. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 11/21/2023 Number Present: 46 Completed Date: 11/21/2023 Age: From 0 To 4 Total Minutes: 200 Time In: 08:40 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. L. Medeiros, Administrator, and L. Eatmon, Assistant Administrator assisted with the visit. Forty-six children were observed in care today ranging from ages zero to four years old. Children were engaged in morning activities, free-choice play, interacting with the caregivers, and completing toileting, and hand washing routines. The photographer was onsite taking pictures of children. Currently this program operates with a Four-Star License earning four points in education the component, five points in program standards and one quality point for offering a staff benefits package and infrastructure of parent involvement. The following violation was documented today. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets not in use in the surge protector on top of the cubby in Space 4. and electrical outlet on the wall near the back exit door in Space 3 were not covered with safety caps. 10A NCAC 09 .0604(c) COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 85% percent as of November 20, 2023. CORPORATION STATUS: ABC Academy of Black Creek, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc. was current and active. I reminded you the corporation status must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAR RATED LICENSE: Your program is listed in Cohort 1 for the star rating license process. You stated the partnership has been contacted to provide technical assistance to your staff and evaluation of the classrooms. Based on my review of staff records, there has been staffing changes in your program. You stated you were not certain if new staff have created DCDEE WORKS accounts and uploaded updated education. I recommended ensuring all staff have updated their most recent education in the DCDEE WORKS system. I shared information regarding the education equivalency exam and professional development training including the CDA component with you today. Once all staff education is listed in the DCDEE WORKS system points in education can be determined. QUALITY POINT OPTION: You program is currently meeting the quality point option for offering a staff benefits package and infrastructure of parent involvement. You stated the benefits package and infrastructure of parent involvement is still maintained; therefore, you would like to keep the same quality point option. I suggested you and staff visit NCRLAP to review webinars and training offered relating to the environment rating scale assessments that apply to your program. To help review environment rating scale requirements and think carefully about the current characteristics and practices in your program or classroom, check out the Thinking More worksheets available on NCRLAP website. It was also suggested you and staff review the notes for clarification to assist with understanding components of the assessments. Prior to requesting the environment rating assessment for your program in 2024, I will offer a technical assistance visit. If you have any questions or concerns about the rated license assessment process, contact me to discuss. ELECTRICAL OUTLETS: It was suggested conducting periodic checks daily to ensure electrical outlets not in use are covered with safety caps. If safety caps are removed they should be placed in a visual location as a reminder to reinsert them when staff finish using the electrical outlet. The violation was corrected during the visit. Staff placed safety caps in the electrical outlets not in use. ANNUAL LICENSE FEE: All invoices will be emailed to programs by December 1, 2023. No paper copies will be sent through the U.S. Postal Service. The invoices will include the invoice number and total amount due. The payments are due no later than December 31, 2023. Payments must be submitted online only through the Division’s website. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov FREE TEACHER PROFESSIONAL DEVELOPMENT: NC child care teachers and staff are eligible for an online professional development membership program for early educators. DCDEE covers the cost! Membership includes 200+ hours including all training required for a CDA. Learning is engaging, interactive and includes relevant content, games, and videos. Courses are available in English and Spanish. To learn more, register now! North Carolina Teacher Professional Development Resources Webinar Nov 30, 2023, at 1:00 PM Eastern Time Space is limited. Register in advance for this webinar: https://teachingstrategies.zoom.us/webinar/register/WN_RjOYSOSBRxur5dhunfZDpA Meeting ID: 987 6848 1576 Passcode: 370896 CRIMINAL BACKGROUND CHECK REVISIONS: Please take time to read the updated Child Care Rule 10A NCAC 09 .2703 Criminal History Record Check Requirements for Child Care Providers that was revised and amended effective October 1, 2023. Read the entire rule at https://ncchildcare.ncdhhs.gov/Home/Child-Care-Commission/Rule-Changes MENTAL HEALTH FIRST AID TRAININGS: The North Carolina Association for the Education of Young Children (NCAEYC) in partnership with ITTI is planning several Mental Health First Aid trainings for child care administrators to be held between November 2023 and June 2024. I advised you to refer to the email send to access the code needed to retrieve additional information. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in the MOODLE platform, access provider's documents, and the child care rules and laws. At the end of this visit, the visit summary report was printed, reviewed with you, and a copy left for your records. CONTACT INFORMATION: If you have any questions about today’s visit, my contact information is listed above. You may also contact Licensing Supervisor Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2703 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 11/21/2023 Number Present: 46 Completed Date: 11/21/2023 Age: From 0 To 4 Total Minutes: 200 Time In: 08:40 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your facility for compliance with applicable child care requirements during a routine unannounced visit. L. Medeiros, Administrator, and L. Eatmon, Assistant Administrator assisted with the visit. Forty-six children were observed in care today ranging from ages zero to four years old. Children were engaged in morning activities, free-choice play, interacting with the caregivers, and completing toileting, and hand washing routines. The photographer was onsite taking pictures of children. Currently this program operates with a Four-Star License earning four points in education the component, five points in program standards and one quality point for offering a staff benefits package and infrastructure of parent involvement. The following violation was documented today. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets not in use in the surge protector on top of the cubby in Space 4. and electrical outlet on the wall near the back exit door in Space 3 were not covered with safety caps. 10A NCAC 09 .0604(c) COMPLIANCE HISTORY: The program's compliance history was reviewed with the operator. The program’s compliance history was 85% percent as of November 20, 2023. CORPORATION STATUS: ABC Academy of Black Creek, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc. was current and active. I reminded you the corporation status must always remain Current and Active. Failure to comply may affect your child care license. FACILITY PROFILE INFORMATION: You stated the mailing address, phone number and email address listed for your program are correct. If changes in your facility information occurs, please contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure the information is updated in the system. STAR RATED LICENSE: Your program is listed in Cohort 1 for the star rating license process. You stated the partnership has been contacted to provide technical assistance to your staff and evaluation of the classrooms. Based on my review of staff records, there has been staffing changes in your program. You stated you were not certain if new staff have created DCDEE WORKS accounts and uploaded updated education. I recommended ensuring all staff have updated their most recent education in the DCDEE WORKS system. I shared information regarding the education equivalency exam and professional development training including the CDA component with you today. Once all staff education is listed in the DCDEE WORKS system points in education can be determined. QUALITY POINT OPTION: You program is currently meeting the quality point option for offering a staff benefits package and infrastructure of parent involvement. You stated the benefits package and infrastructure of parent involvement is still maintained; therefore, you would like to keep the same quality point option. I suggested you and staff visit NCRLAP to review webinars and training offered relating to the environment rating scale assessments that apply to your program. To help review environment rating scale requirements and think carefully about the current characteristics and practices in your program or classroom, check out the Thinking More worksheets available on NCRLAP website. It was also suggested you and staff review the notes for clarification to assist with understanding components of the assessments. Prior to requesting the environment rating assessment for your program in 2024, I will offer a technical assistance visit. If you have any questions or concerns about the rated license assessment process, contact me to discuss. ELECTRICAL OUTLETS: It was suggested conducting periodic checks daily to ensure electrical outlets not in use are covered with safety caps. If safety caps are removed they should be placed in a visual location as a reminder to reinsert them when staff finish using the electrical outlet. The violation was corrected during the visit. Staff placed safety caps in the electrical outlets not in use. ANNUAL LICENSE FEE: All invoices will be emailed to programs by December 1, 2023. No paper copies will be sent through the U.S. Postal Service. The invoices will include the invoice number and total amount due. The payments are due no later than December 31, 2023. Payments must be submitted online only through the Division’s website. Providers will need their Facility ID number and their 2023 Invoice number to complete the payment process. Failure to pay the license fee is a violation of NCGS § 110-90(1a) and can result in a revocation of your child care license. In addition, unpaid license fees will be assessed a 10% late fee and accrued interest as established by NCGS § 147-86.23. If you have any questions, check the short Frequently Asked Questions on our website for answers or email DCDEE_LF@dhhs.nc.gov FREE TEACHER PROFESSIONAL DEVELOPMENT: NC child care teachers and staff are eligible for an online professional development membership program for early educators. DCDEE covers the cost! Membership includes 200+ hours including all training required for a CDA. Learning is engaging, interactive and includes relevant content, games, and videos. Courses are available in English and Spanish. To learn more, register now! North Carolina Teacher Professional Development Resources Webinar Nov 30, 2023, at 1:00 PM Eastern Time Space is limited. Register in advance for this webinar: https://teachingstrategies.zoom.us/webinar/register/WN_RjOYSOSBRxur5dhunfZDpA Meeting ID: 987 6848 1576 Passcode: 370896 CRIMINAL BACKGROUND CHECK REVISIONS: Please take time to read the updated Child Care Rule 10A NCAC 09 .2703 Criminal History Record Check Requirements for Child Care Providers that was revised and amended effective October 1, 2023. Read the entire rule at https://ncchildcare.ncdhhs.gov/Home/Child-Care-Commission/Rule-Changes MENTAL HEALTH FIRST AID TRAININGS: The North Carolina Association for the Education of Young Children (NCAEYC) in partnership with ITTI is planning several Mental Health First Aid trainings for child care administrators to be held between November 2023 and June 2024. I advised you to refer to the email send to access the code needed to retrieve additional information. DCDEE RESOURCES: I recommended you periodically visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ under the "What's New" tab to stay abreast of updated information provided. You can also complete training modules located in the MOODLE platform, access provider's documents, and the child care rules and laws. At the end of this visit, the visit summary report was printed, reviewed with you, and a copy left for your records. CONTACT INFORMATION: If you have any questions about today’s visit, my contact information is listed above. You may also contact Licensing Supervisor Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0923-168L Visit Date: 9/26/2023 Number Present: 54 Completed Date: 9/26/2023 Age: From 0 To 4 Total Minutes: 120 Time In: 11:35 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. L. Medeiros, Administrator was not present. L. Eatmon, Assistant Administrator assisted with the visit. Fifty-four (54) children were observed in care ranging from ages zero (0) to five (5) years old. Children were observed interacting with caregivers, eating lunch and napping. Lunch consisted of chicken with rice and vegetable, apples, blueberries and milk. The allegation is as follows: There is concern regarding supervision. Supervision, staff/child ratios, use of indoor spaces designated for child care, and license restrictions were monitored. The license and emergency care plan were posted. The following violation documented. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios were not met when one (1) caregiver was observed providing care to eight (8) children ages one to two years old from 11:45am to 12:00pm in Space #3. 10A NCAC 09 .2818 The violation documented was corrected immediately; however, I asked that you submit a detailed plan of action describing how you will always maintain compliance meeting staff/child ratio requirements. Submit the plan of action to me within two (2) weeks from today (October 10, 2023). The compliance letter can be mailed or emailed to: Keshia Hayward, Child Care Consultant PO Box 1504 Greenville, NC 27834 keshia.hayward@dhhs.nc.gov If you email the action plan, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. COMMENTS: The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two percent (86%) as of September 25, 2023. CORPORATION STATUS: ABC Academy of Black Creek, Inc. is listed as the current owner of this center. According to information verified on the North Carolina Secretary of State’s website, ABC Academy of Black Creek, Inc. remains Current and Active. Prior to making any changes in the corporation status, please contact me to discuss change of ownership procedures. The corporation status for your program must always remain Current and Active. Failure to comply may affect your child care license. STAFF INTERVIEW: You and four caregivers were interviewed regarding the allegations. You and staff were given the opportunity to answer questions and express concerns. During the interview you stated you had no knowledge of the allegation shared. You stated no one at the facility has knowledge of the allegation; however, I could speak with the teachers regarding supervision. You added no one has expressed any concerns about supervision of children in care. You reported administration utilize cameras to monitor supervision in the classroom as well as conducting observation of the classrooms periodically throughout the day. According to you there has never been a time when lack of supervision was observed. You stated you believe there is a supervision policy in place; however, you did not know where to locate it. You shared the supervision policy has been reviewed with staff at some point during employment and a staff meeting was held last Thursday, September 21, 2023, which included the topic of supervision. You concluded with sharing the program is currently receiving technical assistance from the local partnership to assist with classroom arrangement to create an environment where staff can see children from all areas of the classroom. Staff shared their knowledge of the child care requirements regarding supervision. Staff could not recall if the supervision policy was reviewed with them since employment or if there was a supervision policy in place. Staff did not have any concerns about supervision in the facility nor has anyone expressed concern to them. Staff stated they make sure children are always seen to ensure supervision. Staff stated they are aware children must be visually always seen. You informed me Ms. Mederios was not available and would not be until next week. I asked you to have Ms. Mederios to contact me when she returns. The investigation will remain open. You will be notified orally and in writing of the outcome when the investigation is complete. STAFF/CHILD RATIO: One teacher was observed caring for eight (8) children ranging from ages one (1) to two (2) years old in Space #3. I informed you the space was out of compliance with staff/child ratio requirements. I explained the program is currently meeting enhanced ratio requirements; therefore, the staff/child ratio in spaces caring for children one (1) year old is 1 to 6. You and the staff explained you thought the child could be included in the classroom as part of transition. I shared the transition was allowed based on the ages of the children grouped together; however, the staff/child ratio requirements changed when the one (1) year old was placed in that classroom. You added a second teacher to the classroom immediately. I advised you and the staff to monitor the ages of children and ratio requirements in each classroom especially when grouping age groups. This will help ensure you are aware of the staff/child ratio. You and staff could use the staff/child ratio chart posted on the wall as a visual awareness as well. UNANNOUNCED FOLLOW-UP VISIT: I informed you an unannounced follow-up visit will be conducted in the future to monitor applicable child care requirements and staff/child ratio. CONTACT INFORMATION: If you have questions regarding today’s visit, my contact information is listed above. You may also contact Licensing Supervisor, Susan Fuller at 252-373-9809 or email susan.fuller@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: ABC ACADEMY OF BLACK CREEK, INC. Facility ID: 98000120 Consultant: KATISHA FARMER Operation Type: Center Case Number: 0823-302A Visit Date: 8/28/2023 Number Present: 55 Completed Date: 8/28/2023 Age: From 0 To 12 Total Minutes: 90 Time In: 10:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Lynn Medeiros, Owner, was also present and assisted me during the visit. During the visit, I spoke with Ms. Medeiros and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. No violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs, when a staff member grabbed a child's arm and removed a toy from the child's hand. G.S. 110-91(10) You may contact me at Katisha Farmer, Investigations Consultant, 252 373-8547, email katisha.farmer@dhhs.nc.gov or Corrie Davenport at corrie.davenport@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.