10A NCAC 09 .0601 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MICHELLE O'KELLEY Operation Type: Center Case Number: Visit Date: 7/29/2025 Number Present: 30 Completed Date: 7/29/2025 Age: From 0 To 10 Total Minutes: 303 Time In: 08:47 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. B. Hillard, administrator assisted me with the visit. Your program currently operates with a five-star license, issued 5/21/24, earning 6 points in the education component, 6 points in the program standards component meeting enhanced space and ratios and 1 quality point for providing staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 8/22/24. The sanitation inspection was completed 6/30/25 with a “Superior” classification. The last fire inspection was conducted 2/13/25. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy-five percent as of 7/28/25. The NC Secretary of State website was reviewed on 7/28/25 and The Promised Learning Center, LTD was listed as current- active. Children throughout the center were engaged in free play indoors and outdoors including library, art activities, dramatic play, and block area. Children under twelve months old received were having tummy time, walking around the room, and having individual needs being met. The outdoor area included climbing structure, shade, ride on toys, balls, slide, shelter, and a garden. I observed proper handwashing. Lunch was observed and consisted of sloppy joe on whole grain bun, green beans, strawberries, and milk. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. There were active ant hill present on preschool playground, located on the older children playground were thorns growing in the back fence, active wasp nest in roof of shelter, and boards not attached properly to shelter roof. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival a staff member opened the door to the facility leaving the assigned classroom with eleven children aged three to five years of age with one staff member. The doorbell rang and the same staff member went to let a parent into the facility leaving the classroom out of ratio again. 10A NCAC 09 .2818 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member hired on 10/18/14, did not have on file the certifications for “Prevention of and response to emergencies due to food and allergic reactions” and “Recognizing and reporting child abuse, child neglect and child maltreatment.” .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/12/25. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Michelle O’Kelley, Child Care Consultant PO Box 56 Jamesville, NC 27846 Michelle.OKelley@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/Child Ratios: Staff/child ratios must be maintained at all times for the age of the youngest child present. Upon arrival a staff member opened the door to the facility leaving the assigned classroom with eleven children aged three to five years of age with one staff member. The doorbell rang and the same staff member went to let a parent into the facility leaving the classroom out of ratio again. Your facility follows enhanced staff/child ratios. You stated the teacher should of taken a child with them to open the door. I recommend having an additional staff member present to open the doors for drop off and pick up times to not only ensure ratios are correct but to be available should an emergency arise. Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. There were active ant hill present on preschool playground, located on the older children playground were thorns growing in the back fence, active wasp nest in roof of shelter, and boards not attached properly to shelter roof. You stated that the lawn care company was just there on Friday and you would give them a call to come back. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. As the weather warms up, staff need to monitor more closely for wasp nests, fire ant hills, and other signs of pests that could be harmful to children. All equipment should be checked daily for wasp nests as they can be built overnight. Check the eaves of the play house, the storage shed, and under the climbing equipment. Check the ground for holes that might signal ground bees or mounds of sand that could be fire ant hills. If signs of pests are found, they must be addressed immediately. Ongoing Health and Safety Training Requirements - Staff training requirements are essential for adults who interact with and teach children. These requirements protect children in child care facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Documentation of the completion of health and safety training topics as part of on-going training within five years of completing the previous health and training topics was not available for review. One (1) staff member hired on 10/18/14, did not have on file the certifications for “Prevention of and response to emergencies due to food and allergic reactions” and “Recognizing and reporting child abuse, child neglect and child maltreatment”. You indicated you are unsure of why documentation of the completion of the trainings is not on file. Research demonstrates knowledge of why health and safety training is important and enhances your ability to work with young children appropriately and to the full benefit of the child. Additional Comments: NCID: Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deepsleep). Strong, unique passwords, along with practicing mindful cybersecurity practices, are key components to the Division protecting your devices and personal information. NCRLAP Outreach Assessment- An Outreach Assessment offered by NCRLAP is a fantastic opportunity for programs to get a head start on understanding the Environment Rating Scales (ECERS-3, ITERS-3, SACERS-U, and FCCERS-3) without the stress of it impacting their Star Rated License. Think of it as a friendly, no-pressure practice run that helps you pinpoint your program’s strengths and areas for improvement. Here’s how it works: 1. Initial Phone Call: We kick things off with a conversation to understand your program’s needs and set up the assessment(s). 2. The Assessment: Our assessors will complete assessments during the scheduled window using the new rating scales. 3. Follow-Up Call: After all assessments are completed, an assessor will call you to set up a convenient time for the follow up conversation to discuss the results with you, providing valuable feedback and actionable insights. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Michelle O’Kelley, Child Care Consultant, (252) 508-3955, Michelle.OKelley@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2818 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MICHELLE O'KELLEY Operation Type: Center Case Number: Visit Date: 7/29/2025 Number Present: 30 Completed Date: 7/29/2025 Age: From 0 To 10 Total Minutes: 303 Time In: 08:47 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. B. Hillard, administrator assisted me with the visit. Your program currently operates with a five-star license, issued 5/21/24, earning 6 points in the education component, 6 points in the program standards component meeting enhanced space and ratios and 1 quality point for providing staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 8/22/24. The sanitation inspection was completed 6/30/25 with a “Superior” classification. The last fire inspection was conducted 2/13/25. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy-five percent as of 7/28/25. The NC Secretary of State website was reviewed on 7/28/25 and The Promised Learning Center, LTD was listed as current- active. Children throughout the center were engaged in free play indoors and outdoors including library, art activities, dramatic play, and block area. Children under twelve months old received were having tummy time, walking around the room, and having individual needs being met. The outdoor area included climbing structure, shade, ride on toys, balls, slide, shelter, and a garden. I observed proper handwashing. Lunch was observed and consisted of sloppy joe on whole grain bun, green beans, strawberries, and milk. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. There were active ant hill present on preschool playground, located on the older children playground were thorns growing in the back fence, active wasp nest in roof of shelter, and boards not attached properly to shelter roof. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival a staff member opened the door to the facility leaving the assigned classroom with eleven children aged three to five years of age with one staff member. The doorbell rang and the same staff member went to let a parent into the facility leaving the classroom out of ratio again. 10A NCAC 09 .2818 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member hired on 10/18/14, did not have on file the certifications for “Prevention of and response to emergencies due to food and allergic reactions” and “Recognizing and reporting child abuse, child neglect and child maltreatment.” .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/12/25. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Michelle O’Kelley, Child Care Consultant PO Box 56 Jamesville, NC 27846 Michelle.OKelley@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/Child Ratios: Staff/child ratios must be maintained at all times for the age of the youngest child present. Upon arrival a staff member opened the door to the facility leaving the assigned classroom with eleven children aged three to five years of age with one staff member. The doorbell rang and the same staff member went to let a parent into the facility leaving the classroom out of ratio again. Your facility follows enhanced staff/child ratios. You stated the teacher should of taken a child with them to open the door. I recommend having an additional staff member present to open the doors for drop off and pick up times to not only ensure ratios are correct but to be available should an emergency arise. Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. There were active ant hill present on preschool playground, located on the older children playground were thorns growing in the back fence, active wasp nest in roof of shelter, and boards not attached properly to shelter roof. You stated that the lawn care company was just there on Friday and you would give them a call to come back. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. As the weather warms up, staff need to monitor more closely for wasp nests, fire ant hills, and other signs of pests that could be harmful to children. All equipment should be checked daily for wasp nests as they can be built overnight. Check the eaves of the play house, the storage shed, and under the climbing equipment. Check the ground for holes that might signal ground bees or mounds of sand that could be fire ant hills. If signs of pests are found, they must be addressed immediately. Ongoing Health and Safety Training Requirements - Staff training requirements are essential for adults who interact with and teach children. These requirements protect children in child care facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Documentation of the completion of health and safety training topics as part of on-going training within five years of completing the previous health and training topics was not available for review. One (1) staff member hired on 10/18/14, did not have on file the certifications for “Prevention of and response to emergencies due to food and allergic reactions” and “Recognizing and reporting child abuse, child neglect and child maltreatment”. You indicated you are unsure of why documentation of the completion of the trainings is not on file. Research demonstrates knowledge of why health and safety training is important and enhances your ability to work with young children appropriately and to the full benefit of the child. Additional Comments: NCID: Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deepsleep). Strong, unique passwords, along with practicing mindful cybersecurity practices, are key components to the Division protecting your devices and personal information. NCRLAP Outreach Assessment- An Outreach Assessment offered by NCRLAP is a fantastic opportunity for programs to get a head start on understanding the Environment Rating Scales (ECERS-3, ITERS-3, SACERS-U, and FCCERS-3) without the stress of it impacting their Star Rated License. Think of it as a friendly, no-pressure practice run that helps you pinpoint your program’s strengths and areas for improvement. Here’s how it works: 1. Initial Phone Call: We kick things off with a conversation to understand your program’s needs and set up the assessment(s). 2. The Assessment: Our assessors will complete assessments during the scheduled window using the new rating scales. 3. Follow-Up Call: After all assessments are completed, an assessor will call you to set up a convenient time for the follow up conversation to discuss the results with you, providing valuable feedback and actionable insights. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Michelle O’Kelley, Child Care Consultant, (252) 508-3955, Michelle.OKelley@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MICHELLE O'KELLEY Operation Type: Center Case Number: Visit Date: 7/29/2025 Number Present: 30 Completed Date: 7/29/2025 Age: From 0 To 10 Total Minutes: 303 Time In: 08:47 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. B. Hillard, administrator assisted me with the visit. Your program currently operates with a five-star license, issued 5/21/24, earning 6 points in the education component, 6 points in the program standards component meeting enhanced space and ratios and 1 quality point for providing staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 8/22/24. The sanitation inspection was completed 6/30/25 with a “Superior” classification. The last fire inspection was conducted 2/13/25. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy-five percent as of 7/28/25. The NC Secretary of State website was reviewed on 7/28/25 and The Promised Learning Center, LTD was listed as current- active. Children throughout the center were engaged in free play indoors and outdoors including library, art activities, dramatic play, and block area. Children under twelve months old received were having tummy time, walking around the room, and having individual needs being met. The outdoor area included climbing structure, shade, ride on toys, balls, slide, shelter, and a garden. I observed proper handwashing. Lunch was observed and consisted of sloppy joe on whole grain bun, green beans, strawberries, and milk. The following violation(s) were documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. There were active ant hill present on preschool playground, located on the older children playground were thorns growing in the back fence, active wasp nest in roof of shelter, and boards not attached properly to shelter roof. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival a staff member opened the door to the facility leaving the assigned classroom with eleven children aged three to five years of age with one staff member. The doorbell rang and the same staff member went to let a parent into the facility leaving the classroom out of ratio again. 10A NCAC 09 .2818 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member hired on 10/18/14, did not have on file the certifications for “Prevention of and response to emergencies due to food and allergic reactions” and “Recognizing and reporting child abuse, child neglect and child maltreatment.” .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/12/25. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Michelle O’Kelley, Child Care Consultant PO Box 56 Jamesville, NC 27846 Michelle.OKelley@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/Child Ratios: Staff/child ratios must be maintained at all times for the age of the youngest child present. Upon arrival a staff member opened the door to the facility leaving the assigned classroom with eleven children aged three to five years of age with one staff member. The doorbell rang and the same staff member went to let a parent into the facility leaving the classroom out of ratio again. Your facility follows enhanced staff/child ratios. You stated the teacher should of taken a child with them to open the door. I recommend having an additional staff member present to open the doors for drop off and pick up times to not only ensure ratios are correct but to be available should an emergency arise. Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. There were active ant hill present on preschool playground, located on the older children playground were thorns growing in the back fence, active wasp nest in roof of shelter, and boards not attached properly to shelter roof. You stated that the lawn care company was just there on Friday and you would give them a call to come back. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. As the weather warms up, staff need to monitor more closely for wasp nests, fire ant hills, and other signs of pests that could be harmful to children. All equipment should be checked daily for wasp nests as they can be built overnight. Check the eaves of the play house, the storage shed, and under the climbing equipment. Check the ground for holes that might signal ground bees or mounds of sand that could be fire ant hills. If signs of pests are found, they must be addressed immediately. Ongoing Health and Safety Training Requirements - Staff training requirements are essential for adults who interact with and teach children. These requirements protect children in child care facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Documentation of the completion of health and safety training topics as part of on-going training within five years of completing the previous health and training topics was not available for review. One (1) staff member hired on 10/18/14, did not have on file the certifications for “Prevention of and response to emergencies due to food and allergic reactions” and “Recognizing and reporting child abuse, child neglect and child maltreatment”. You indicated you are unsure of why documentation of the completion of the trainings is not on file. Research demonstrates knowledge of why health and safety training is important and enhances your ability to work with young children appropriately and to the full benefit of the child. Additional Comments: NCID: Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deepsleep). Strong, unique passwords, along with practicing mindful cybersecurity practices, are key components to the Division protecting your devices and personal information. NCRLAP Outreach Assessment- An Outreach Assessment offered by NCRLAP is a fantastic opportunity for programs to get a head start on understanding the Environment Rating Scales (ECERS-3, ITERS-3, SACERS-U, and FCCERS-3) without the stress of it impacting their Star Rated License. Think of it as a friendly, no-pressure practice run that helps you pinpoint your program’s strengths and areas for improvement. Here’s how it works: 1. Initial Phone Call: We kick things off with a conversation to understand your program’s needs and set up the assessment(s). 2. The Assessment: Our assessors will complete assessments during the scheduled window using the new rating scales. 3. Follow-Up Call: After all assessments are completed, an assessor will call you to set up a convenient time for the follow up conversation to discuss the results with you, providing valuable feedback and actionable insights. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Michelle O’Kelley, Child Care Consultant, (252) 508-3955, Michelle.OKelley@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MICHELLE O'KELLEY Operation Type: Center Case Number: Visit Date: 3/21/2025 Number Present: 33 Completed Date: 3/21/2025 Age: From 0 To 12 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. B. Hilliard, administrator assisted me with today’s visit. Your program currently operates with a five-star license, issued 5/21/24 earning 6 points in the education component, 6 points in the program standards component (meeting enhanced space and ratio) and 1 quality point for having enhanced policies and an infrastructure parent involvement . Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy-three percent as of 3/19/25. The NC Secretary of State website was reviewed on 3/19/25 and The Promised Learning Center, LTD was listed as current-active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children enrolled in classroom space #2 and #4 were observed during free play with a variety of age-appropriate materials. Infant children received care according to their individual needs. School-age children were having breakfast, cereal, bananas, and milk. Proper handwashing was observed. Lunch was observed and included ham and cheese sandwich on whole grain bread, pickles, cantaloupe, and milk. The following violations were observed. Violation Number Comment Rule 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The protective surfacing area around the stationary climber is extended less than two (2) feet from the steps on the stationary climber. .0605(l)(1-2) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #4 an outlet near the side window did not have a safety plug. 10A NCAC 09 .0604(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Located on top of the van center console was a container of Dermeisil labs eczema relief body lotion. 15A NCAC 18A .2820(d) 1301 Center did not maintain a record of daily attendance. In space #1 attendance was not completed for today. GS 110-91(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 4/4/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Michelle O’Kelley, Child Care Consultant PO Box 56 Jamesville, NC 27846 Michelle.OKelley@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Playground Safety - Head-impact injuries present a significant danger to children. Falls into a shock-absorbing surface are less likely to cause serious injury because the surface is yielding, so peak deceleration and force are reduced. The critical issue of surfaces, both under equipment and in general, should receive the most careful attention. The protective surfacing area around the stationary climber is extended less than two (2) feet from the steps on the stationary climber. You stated that you would call the company that installed it today to come back out and correct the issue. When installing new equipment and protective boarders refer back to Child Care Rules for guidance. Additional Comments: We discussed Clean Classrooms for Carolina Kids and you have not started lead in water. You have started the lead-based paint and asbestos testing. Lead in Water testing is to be completed every three (3) years. Hold harmless has been extended until the new QRIS is implemented (SB 425). This means that you do not need to schedule a rated license assessment unless you voluntarily request one. The new QRIS has been approved by the Child Care Commission. The Division is working on implementation and trainings for the new system. We discussed the QRIS Modernization. You can find out more information at DCDEE website under What’s new, QRIS Modernization. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization North Carolina Rated License Assessment Project - NCRLAP’s mission is to promote the quality of child care by consistently and reliably assessing environments for the North Carolina Star Rated License. They collaborate with professionals in the early childhood education field to foster the development and learning of young children. Their website, ncrlap.org, offers resources, trainings, videos, worksheets, and help to get ready for the new ITERS-3, ECERS-3, and FCCRS-3 assessment tools that will be used in the new QRIS system. Visit NCRLAP.org for trainings. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Michelle O’Kelley, Child Care Consultant, (252) 508-3955, Michelle.OKelley@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MICHELLE O'KELLEY Operation Type: Center Case Number: Visit Date: 3/21/2025 Number Present: 33 Completed Date: 3/21/2025 Age: From 0 To 12 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. B. Hilliard, administrator assisted me with today’s visit. Your program currently operates with a five-star license, issued 5/21/24 earning 6 points in the education component, 6 points in the program standards component (meeting enhanced space and ratio) and 1 quality point for having enhanced policies and an infrastructure parent involvement . Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy-three percent as of 3/19/25. The NC Secretary of State website was reviewed on 3/19/25 and The Promised Learning Center, LTD was listed as current-active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children enrolled in classroom space #2 and #4 were observed during free play with a variety of age-appropriate materials. Infant children received care according to their individual needs. School-age children were having breakfast, cereal, bananas, and milk. Proper handwashing was observed. Lunch was observed and included ham and cheese sandwich on whole grain bread, pickles, cantaloupe, and milk. The following violations were observed. Violation Number Comment Rule 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The protective surfacing area around the stationary climber is extended less than two (2) feet from the steps on the stationary climber. .0605(l)(1-2) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #4 an outlet near the side window did not have a safety plug. 10A NCAC 09 .0604(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Located on top of the van center console was a container of Dermeisil labs eczema relief body lotion. 15A NCAC 18A .2820(d) 1301 Center did not maintain a record of daily attendance. In space #1 attendance was not completed for today. GS 110-91(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 4/4/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Michelle O’Kelley, Child Care Consultant PO Box 56 Jamesville, NC 27846 Michelle.OKelley@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Playground Safety - Head-impact injuries present a significant danger to children. Falls into a shock-absorbing surface are less likely to cause serious injury because the surface is yielding, so peak deceleration and force are reduced. The critical issue of surfaces, both under equipment and in general, should receive the most careful attention. The protective surfacing area around the stationary climber is extended less than two (2) feet from the steps on the stationary climber. You stated that you would call the company that installed it today to come back out and correct the issue. When installing new equipment and protective boarders refer back to Child Care Rules for guidance. Additional Comments: We discussed Clean Classrooms for Carolina Kids and you have not started lead in water. You have started the lead-based paint and asbestos testing. Lead in Water testing is to be completed every three (3) years. Hold harmless has been extended until the new QRIS is implemented (SB 425). This means that you do not need to schedule a rated license assessment unless you voluntarily request one. The new QRIS has been approved by the Child Care Commission. The Division is working on implementation and trainings for the new system. We discussed the QRIS Modernization. You can find out more information at DCDEE website under What’s new, QRIS Modernization. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization North Carolina Rated License Assessment Project - NCRLAP’s mission is to promote the quality of child care by consistently and reliably assessing environments for the North Carolina Star Rated License. They collaborate with professionals in the early childhood education field to foster the development and learning of young children. Their website, ncrlap.org, offers resources, trainings, videos, worksheets, and help to get ready for the new ITERS-3, ECERS-3, and FCCRS-3 assessment tools that will be used in the new QRIS system. Visit NCRLAP.org for trainings. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Michelle O’Kelley, Child Care Consultant, (252) 508-3955, Michelle.OKelley@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MICHELLE O'KELLEY Operation Type: Center Case Number: Visit Date: 3/21/2025 Number Present: 33 Completed Date: 3/21/2025 Age: From 0 To 12 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. B. Hilliard, administrator assisted me with today’s visit. Your program currently operates with a five-star license, issued 5/21/24 earning 6 points in the education component, 6 points in the program standards component (meeting enhanced space and ratio) and 1 quality point for having enhanced policies and an infrastructure parent involvement . Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy-three percent as of 3/19/25. The NC Secretary of State website was reviewed on 3/19/25 and The Promised Learning Center, LTD was listed as current-active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children enrolled in classroom space #2 and #4 were observed during free play with a variety of age-appropriate materials. Infant children received care according to their individual needs. School-age children were having breakfast, cereal, bananas, and milk. Proper handwashing was observed. Lunch was observed and included ham and cheese sandwich on whole grain bread, pickles, cantaloupe, and milk. The following violations were observed. Violation Number Comment Rule 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. The protective surfacing area around the stationary climber is extended less than two (2) feet from the steps on the stationary climber. .0605(l)(1-2) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #4 an outlet near the side window did not have a safety plug. 10A NCAC 09 .0604(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Located on top of the van center console was a container of Dermeisil labs eczema relief body lotion. 15A NCAC 18A .2820(d) 1301 Center did not maintain a record of daily attendance. In space #1 attendance was not completed for today. GS 110-91(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 4/4/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Michelle O’Kelley, Child Care Consultant PO Box 56 Jamesville, NC 27846 Michelle.OKelley@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Playground Safety - Head-impact injuries present a significant danger to children. Falls into a shock-absorbing surface are less likely to cause serious injury because the surface is yielding, so peak deceleration and force are reduced. The critical issue of surfaces, both under equipment and in general, should receive the most careful attention. The protective surfacing area around the stationary climber is extended less than two (2) feet from the steps on the stationary climber. You stated that you would call the company that installed it today to come back out and correct the issue. When installing new equipment and protective boarders refer back to Child Care Rules for guidance. Additional Comments: We discussed Clean Classrooms for Carolina Kids and you have not started lead in water. You have started the lead-based paint and asbestos testing. Lead in Water testing is to be completed every three (3) years. Hold harmless has been extended until the new QRIS is implemented (SB 425). This means that you do not need to schedule a rated license assessment unless you voluntarily request one. The new QRIS has been approved by the Child Care Commission. The Division is working on implementation and trainings for the new system. We discussed the QRIS Modernization. You can find out more information at DCDEE website under What’s new, QRIS Modernization. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization North Carolina Rated License Assessment Project - NCRLAP’s mission is to promote the quality of child care by consistently and reliably assessing environments for the North Carolina Star Rated License. They collaborate with professionals in the early childhood education field to foster the development and learning of young children. Their website, ncrlap.org, offers resources, trainings, videos, worksheets, and help to get ready for the new ITERS-3, ECERS-3, and FCCRS-3 assessment tools that will be used in the new QRIS system. Visit NCRLAP.org for trainings. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Michelle O’Kelley, Child Care Consultant, (252) 508-3955, Michelle.OKelley@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 28 Completed Date: 8/22/2024 Age: From 0 To 12 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Michelle O’Kelley, Child Care Consultant accompanied me during today’s visit. B. Hillard, administrator assisted me with the visit. Your program currently operates with a five-star license, issued 5/21/24, earning 6 points in the education component, 6 points in the program standards component meeting enhanced space and ratios and 1 quality point for providing staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 9/8/23. The sanitation inspection was completed 4/12/24 with a “Superior” classification. The last fire inspection was conducted 2/27/24. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website. The information is current. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty two percent as of 8/20/24. The NC Secretary of State website was reviewed on 8/20/24 and The Promised Learning Center, LTD was listed as current- active. Children throughout the center were engaged in block play, art activities, dramatic play, and sand play. Children outside were playing catch, riding in a wagon, blowing bubbles, and interacting with their peers. School age children were observed sharing about the book they were reading and creating a group story. Staff was observed comforting a child under one year of age while, as other children freely explored the classroom space. Lunch was observed and consisted of spaghetti with meat sauce, salad, applesauce, and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection on file was dated 2/27/24 and the pervious fire inspection was completed on 2/22/23. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Inside an unlocked storage closet there was a 5 gallon container of paint. On there were active ant hills on outdoor space # 2 and #3. In outdoor space #3 there were two pieces of debris, two wasp nest were on the roof of the shelter, a concrete rock near back fence, and there was standing water in the mop drainage station. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #3 stored on a shelf in an unlocked box was four packets of Diphene, two packets of Safetec Triple Antibiotic Cream, two packets of non-aspirin, and one packet of first aid and burn cream. In classroom #4 inside a first aid kit in a cabinet was one Safetec Triple Antibiotic Cream. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. In classroom space #4 authorization for an albuterol inhaler did not include the dates of authorization. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In classroom space #1 there was a tube of Boudreaux Butt Paste and Hydrocortisone stored in a lock box above five feet for children that were not longer enrolled in the facility. .0803(12) 853 Incident logs were not completed and maintained as required. Two incident reports dated 5/22/24 and 5/15/24 on file were not documented on the incident log. .0802(g)(1-6) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed First Aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed CPR training on file. .1102(d) 1123 All vehicles used to transport children were not free of hazards. The back and front driver side tires treads were less than 2/32 of an inch. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Sixteen out of forty children documented on the transportation log did not have emergency information with a photograph. 10A NCAC 09 .1003(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff J. Harris hired on 10/18/14 did not completed the five year renewal of the health and safety trainings. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 5, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: CPR/First Aid: Knowing what to do in an emergency medical situation can mean the difference between life or death. Being trained in CPR and first aid can be invaluable when someone is in serious medical distress. Therefore, it is so important that all staff working directly with children have current CPR and First Aid Certification. Staff have 90 days from the day of hire to complete the required trainings. You stated that you did not realize that your van driver needed to have First aid/CPR. You also stated that you would get her certified by the end of the week. Place important dates on a calendar to remind you ahead of time with expiration dates. Recognizing and Responding to Suspicions of Maltreatment: Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. All staff are required to complete the training every five years. One staff member recognizing and responding to suspicions of maltreatment expired on 7/26/24. You stated that you would have staff complete the training tomorrow during scheduled training day. Vehicle Safety: Life gets busy and sometimes we’re more focused on where we’re going rather than how we’re getting there; the tread depth of your tires can be easy to overlook. But when it comes to tire maintenance, proper tread depth is one of the easiest ways to help maximize your safety. There are several popular ways to check your tire tread depth. One easy way is the penny test. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires. You stated you would send the driver over today to get 3 new tires. Check for safety hazards on your vehicle monthly. Storage of Medication: Each year, approximately 60,000 young children are treated in our nation’s emergency rooms due to accidental unsupervised medication ingestion. Safe Kids Worldwide compares this to approximately four busloads of children per day visiting the emergency room because they took medication on their own. There was medications located in spaces 1, 2, and 4 not in locked storage. You stated that the Butt paste and hydrocortisone were from a child that is no longer enrolled and that the staff must of forgot to return it. Check classrooms for medication regularly and use a sign to designate proper storage areas for first aid kits, emergency medications and over the counter medications. Medication Authorization: Administering medication requires skill, knowledge, and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/ teacher written authorization to administer medication to the child. 6-month authorization to administer the prescribed medication for a child diagnosed with a chronic illness was not dated in classroom space #4. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, such as expiration dates, which may be harmful to the child. Create a tool or designate a staff person to aid the facility with tracking required medication forms and permissions. Fire Inspection: Facility safeguarding is not achieved by one agency carrying out a single regulatory program. Total safeguarding is achieved through a multiplicity of regulatory programs and agencies including sanitation and fire inspectors. Fire inspections should be completed annually and within 12 months of the previous inspection. The previous fire inspection for the facility was dated 2/22/23. The current fire inspection submitted during today’s visit was dated 2/27/24. Additional Comments: Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 11/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. You must email the results to me once these are completed. Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 28 Completed Date: 8/22/2024 Age: From 0 To 12 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Michelle O’Kelley, Child Care Consultant accompanied me during today’s visit. B. Hillard, administrator assisted me with the visit. Your program currently operates with a five-star license, issued 5/21/24, earning 6 points in the education component, 6 points in the program standards component meeting enhanced space and ratios and 1 quality point for providing staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 9/8/23. The sanitation inspection was completed 4/12/24 with a “Superior” classification. The last fire inspection was conducted 2/27/24. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website. The information is current. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty two percent as of 8/20/24. The NC Secretary of State website was reviewed on 8/20/24 and The Promised Learning Center, LTD was listed as current- active. Children throughout the center were engaged in block play, art activities, dramatic play, and sand play. Children outside were playing catch, riding in a wagon, blowing bubbles, and interacting with their peers. School age children were observed sharing about the book they were reading and creating a group story. Staff was observed comforting a child under one year of age while, as other children freely explored the classroom space. Lunch was observed and consisted of spaghetti with meat sauce, salad, applesauce, and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection on file was dated 2/27/24 and the pervious fire inspection was completed on 2/22/23. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Inside an unlocked storage closet there was a 5 gallon container of paint. On there were active ant hills on outdoor space # 2 and #3. In outdoor space #3 there were two pieces of debris, two wasp nest were on the roof of the shelter, a concrete rock near back fence, and there was standing water in the mop drainage station. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #3 stored on a shelf in an unlocked box was four packets of Diphene, two packets of Safetec Triple Antibiotic Cream, two packets of non-aspirin, and one packet of first aid and burn cream. In classroom #4 inside a first aid kit in a cabinet was one Safetec Triple Antibiotic Cream. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. In classroom space #4 authorization for an albuterol inhaler did not include the dates of authorization. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In classroom space #1 there was a tube of Boudreaux Butt Paste and Hydrocortisone stored in a lock box above five feet for children that were not longer enrolled in the facility. .0803(12) 853 Incident logs were not completed and maintained as required. Two incident reports dated 5/22/24 and 5/15/24 on file were not documented on the incident log. .0802(g)(1-6) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed First Aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed CPR training on file. .1102(d) 1123 All vehicles used to transport children were not free of hazards. The back and front driver side tires treads were less than 2/32 of an inch. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Sixteen out of forty children documented on the transportation log did not have emergency information with a photograph. 10A NCAC 09 .1003(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff J. Harris hired on 10/18/14 did not completed the five year renewal of the health and safety trainings. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 5, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: CPR/First Aid: Knowing what to do in an emergency medical situation can mean the difference between life or death. Being trained in CPR and first aid can be invaluable when someone is in serious medical distress. Therefore, it is so important that all staff working directly with children have current CPR and First Aid Certification. Staff have 90 days from the day of hire to complete the required trainings. You stated that you did not realize that your van driver needed to have First aid/CPR. You also stated that you would get her certified by the end of the week. Place important dates on a calendar to remind you ahead of time with expiration dates. Recognizing and Responding to Suspicions of Maltreatment: Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. All staff are required to complete the training every five years. One staff member recognizing and responding to suspicions of maltreatment expired on 7/26/24. You stated that you would have staff complete the training tomorrow during scheduled training day. Vehicle Safety: Life gets busy and sometimes we’re more focused on where we’re going rather than how we’re getting there; the tread depth of your tires can be easy to overlook. But when it comes to tire maintenance, proper tread depth is one of the easiest ways to help maximize your safety. There are several popular ways to check your tire tread depth. One easy way is the penny test. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires. You stated you would send the driver over today to get 3 new tires. Check for safety hazards on your vehicle monthly. Storage of Medication: Each year, approximately 60,000 young children are treated in our nation’s emergency rooms due to accidental unsupervised medication ingestion. Safe Kids Worldwide compares this to approximately four busloads of children per day visiting the emergency room because they took medication on their own. There was medications located in spaces 1, 2, and 4 not in locked storage. You stated that the Butt paste and hydrocortisone were from a child that is no longer enrolled and that the staff must of forgot to return it. Check classrooms for medication regularly and use a sign to designate proper storage areas for first aid kits, emergency medications and over the counter medications. Medication Authorization: Administering medication requires skill, knowledge, and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/ teacher written authorization to administer medication to the child. 6-month authorization to administer the prescribed medication for a child diagnosed with a chronic illness was not dated in classroom space #4. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, such as expiration dates, which may be harmful to the child. Create a tool or designate a staff person to aid the facility with tracking required medication forms and permissions. Fire Inspection: Facility safeguarding is not achieved by one agency carrying out a single regulatory program. Total safeguarding is achieved through a multiplicity of regulatory programs and agencies including sanitation and fire inspectors. Fire inspections should be completed annually and within 12 months of the previous inspection. The previous fire inspection for the facility was dated 2/22/23. The current fire inspection submitted during today’s visit was dated 2/27/24. Additional Comments: Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 11/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. You must email the results to me once these are completed. Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 28 Completed Date: 8/22/2024 Age: From 0 To 12 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Michelle O’Kelley, Child Care Consultant accompanied me during today’s visit. B. Hillard, administrator assisted me with the visit. Your program currently operates with a five-star license, issued 5/21/24, earning 6 points in the education component, 6 points in the program standards component meeting enhanced space and ratios and 1 quality point for providing staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 9/8/23. The sanitation inspection was completed 4/12/24 with a “Superior” classification. The last fire inspection was conducted 2/27/24. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website. The information is current. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty two percent as of 8/20/24. The NC Secretary of State website was reviewed on 8/20/24 and The Promised Learning Center, LTD was listed as current- active. Children throughout the center were engaged in block play, art activities, dramatic play, and sand play. Children outside were playing catch, riding in a wagon, blowing bubbles, and interacting with their peers. School age children were observed sharing about the book they were reading and creating a group story. Staff was observed comforting a child under one year of age while, as other children freely explored the classroom space. Lunch was observed and consisted of spaghetti with meat sauce, salad, applesauce, and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection on file was dated 2/27/24 and the pervious fire inspection was completed on 2/22/23. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Inside an unlocked storage closet there was a 5 gallon container of paint. On there were active ant hills on outdoor space # 2 and #3. In outdoor space #3 there were two pieces of debris, two wasp nest were on the roof of the shelter, a concrete rock near back fence, and there was standing water in the mop drainage station. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #3 stored on a shelf in an unlocked box was four packets of Diphene, two packets of Safetec Triple Antibiotic Cream, two packets of non-aspirin, and one packet of first aid and burn cream. In classroom #4 inside a first aid kit in a cabinet was one Safetec Triple Antibiotic Cream. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. In classroom space #4 authorization for an albuterol inhaler did not include the dates of authorization. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In classroom space #1 there was a tube of Boudreaux Butt Paste and Hydrocortisone stored in a lock box above five feet for children that were not longer enrolled in the facility. .0803(12) 853 Incident logs were not completed and maintained as required. Two incident reports dated 5/22/24 and 5/15/24 on file were not documented on the incident log. .0802(g)(1-6) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed First Aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed CPR training on file. .1102(d) 1123 All vehicles used to transport children were not free of hazards. The back and front driver side tires treads were less than 2/32 of an inch. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Sixteen out of forty children documented on the transportation log did not have emergency information with a photograph. 10A NCAC 09 .1003(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff J. Harris hired on 10/18/14 did not completed the five year renewal of the health and safety trainings. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 5, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: CPR/First Aid: Knowing what to do in an emergency medical situation can mean the difference between life or death. Being trained in CPR and first aid can be invaluable when someone is in serious medical distress. Therefore, it is so important that all staff working directly with children have current CPR and First Aid Certification. Staff have 90 days from the day of hire to complete the required trainings. You stated that you did not realize that your van driver needed to have First aid/CPR. You also stated that you would get her certified by the end of the week. Place important dates on a calendar to remind you ahead of time with expiration dates. Recognizing and Responding to Suspicions of Maltreatment: Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. All staff are required to complete the training every five years. One staff member recognizing and responding to suspicions of maltreatment expired on 7/26/24. You stated that you would have staff complete the training tomorrow during scheduled training day. Vehicle Safety: Life gets busy and sometimes we’re more focused on where we’re going rather than how we’re getting there; the tread depth of your tires can be easy to overlook. But when it comes to tire maintenance, proper tread depth is one of the easiest ways to help maximize your safety. There are several popular ways to check your tire tread depth. One easy way is the penny test. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires. You stated you would send the driver over today to get 3 new tires. Check for safety hazards on your vehicle monthly. Storage of Medication: Each year, approximately 60,000 young children are treated in our nation’s emergency rooms due to accidental unsupervised medication ingestion. Safe Kids Worldwide compares this to approximately four busloads of children per day visiting the emergency room because they took medication on their own. There was medications located in spaces 1, 2, and 4 not in locked storage. You stated that the Butt paste and hydrocortisone were from a child that is no longer enrolled and that the staff must of forgot to return it. Check classrooms for medication regularly and use a sign to designate proper storage areas for first aid kits, emergency medications and over the counter medications. Medication Authorization: Administering medication requires skill, knowledge, and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/ teacher written authorization to administer medication to the child. 6-month authorization to administer the prescribed medication for a child diagnosed with a chronic illness was not dated in classroom space #4. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, such as expiration dates, which may be harmful to the child. Create a tool or designate a staff person to aid the facility with tracking required medication forms and permissions. Fire Inspection: Facility safeguarding is not achieved by one agency carrying out a single regulatory program. Total safeguarding is achieved through a multiplicity of regulatory programs and agencies including sanitation and fire inspectors. Fire inspections should be completed annually and within 12 months of the previous inspection. The previous fire inspection for the facility was dated 2/22/23. The current fire inspection submitted during today’s visit was dated 2/27/24. Additional Comments: Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 11/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. You must email the results to me once these are completed. Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 28 Completed Date: 8/22/2024 Age: From 0 To 12 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Michelle O’Kelley, Child Care Consultant accompanied me during today’s visit. B. Hillard, administrator assisted me with the visit. Your program currently operates with a five-star license, issued 5/21/24, earning 6 points in the education component, 6 points in the program standards component meeting enhanced space and ratios and 1 quality point for providing staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 9/8/23. The sanitation inspection was completed 4/12/24 with a “Superior” classification. The last fire inspection was conducted 2/27/24. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website. The information is current. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty two percent as of 8/20/24. The NC Secretary of State website was reviewed on 8/20/24 and The Promised Learning Center, LTD was listed as current- active. Children throughout the center were engaged in block play, art activities, dramatic play, and sand play. Children outside were playing catch, riding in a wagon, blowing bubbles, and interacting with their peers. School age children were observed sharing about the book they were reading and creating a group story. Staff was observed comforting a child under one year of age while, as other children freely explored the classroom space. Lunch was observed and consisted of spaghetti with meat sauce, salad, applesauce, and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection on file was dated 2/27/24 and the pervious fire inspection was completed on 2/22/23. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Inside an unlocked storage closet there was a 5 gallon container of paint. On there were active ant hills on outdoor space # 2 and #3. In outdoor space #3 there were two pieces of debris, two wasp nest were on the roof of the shelter, a concrete rock near back fence, and there was standing water in the mop drainage station. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #3 stored on a shelf in an unlocked box was four packets of Diphene, two packets of Safetec Triple Antibiotic Cream, two packets of non-aspirin, and one packet of first aid and burn cream. In classroom #4 inside a first aid kit in a cabinet was one Safetec Triple Antibiotic Cream. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. In classroom space #4 authorization for an albuterol inhaler did not include the dates of authorization. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In classroom space #1 there was a tube of Boudreaux Butt Paste and Hydrocortisone stored in a lock box above five feet for children that were not longer enrolled in the facility. .0803(12) 853 Incident logs were not completed and maintained as required. Two incident reports dated 5/22/24 and 5/15/24 on file were not documented on the incident log. .0802(g)(1-6) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed First Aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed CPR training on file. .1102(d) 1123 All vehicles used to transport children were not free of hazards. The back and front driver side tires treads were less than 2/32 of an inch. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Sixteen out of forty children documented on the transportation log did not have emergency information with a photograph. 10A NCAC 09 .1003(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff J. Harris hired on 10/18/14 did not completed the five year renewal of the health and safety trainings. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 5, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: CPR/First Aid: Knowing what to do in an emergency medical situation can mean the difference between life or death. Being trained in CPR and first aid can be invaluable when someone is in serious medical distress. Therefore, it is so important that all staff working directly with children have current CPR and First Aid Certification. Staff have 90 days from the day of hire to complete the required trainings. You stated that you did not realize that your van driver needed to have First aid/CPR. You also stated that you would get her certified by the end of the week. Place important dates on a calendar to remind you ahead of time with expiration dates. Recognizing and Responding to Suspicions of Maltreatment: Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. All staff are required to complete the training every five years. One staff member recognizing and responding to suspicions of maltreatment expired on 7/26/24. You stated that you would have staff complete the training tomorrow during scheduled training day. Vehicle Safety: Life gets busy and sometimes we’re more focused on where we’re going rather than how we’re getting there; the tread depth of your tires can be easy to overlook. But when it comes to tire maintenance, proper tread depth is one of the easiest ways to help maximize your safety. There are several popular ways to check your tire tread depth. One easy way is the penny test. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires. You stated you would send the driver over today to get 3 new tires. Check for safety hazards on your vehicle monthly. Storage of Medication: Each year, approximately 60,000 young children are treated in our nation’s emergency rooms due to accidental unsupervised medication ingestion. Safe Kids Worldwide compares this to approximately four busloads of children per day visiting the emergency room because they took medication on their own. There was medications located in spaces 1, 2, and 4 not in locked storage. You stated that the Butt paste and hydrocortisone were from a child that is no longer enrolled and that the staff must of forgot to return it. Check classrooms for medication regularly and use a sign to designate proper storage areas for first aid kits, emergency medications and over the counter medications. Medication Authorization: Administering medication requires skill, knowledge, and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/ teacher written authorization to administer medication to the child. 6-month authorization to administer the prescribed medication for a child diagnosed with a chronic illness was not dated in classroom space #4. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, such as expiration dates, which may be harmful to the child. Create a tool or designate a staff person to aid the facility with tracking required medication forms and permissions. Fire Inspection: Facility safeguarding is not achieved by one agency carrying out a single regulatory program. Total safeguarding is achieved through a multiplicity of regulatory programs and agencies including sanitation and fire inspectors. Fire inspections should be completed annually and within 12 months of the previous inspection. The previous fire inspection for the facility was dated 2/22/23. The current fire inspection submitted during today’s visit was dated 2/27/24. Additional Comments: Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 11/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. You must email the results to me once these are completed. Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 28 Completed Date: 8/22/2024 Age: From 0 To 12 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Michelle O’Kelley, Child Care Consultant accompanied me during today’s visit. B. Hillard, administrator assisted me with the visit. Your program currently operates with a five-star license, issued 5/21/24, earning 6 points in the education component, 6 points in the program standards component meeting enhanced space and ratios and 1 quality point for providing staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 9/8/23. The sanitation inspection was completed 4/12/24 with a “Superior” classification. The last fire inspection was conducted 2/27/24. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website. The information is current. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty two percent as of 8/20/24. The NC Secretary of State website was reviewed on 8/20/24 and The Promised Learning Center, LTD was listed as current- active. Children throughout the center were engaged in block play, art activities, dramatic play, and sand play. Children outside were playing catch, riding in a wagon, blowing bubbles, and interacting with their peers. School age children were observed sharing about the book they were reading and creating a group story. Staff was observed comforting a child under one year of age while, as other children freely explored the classroom space. Lunch was observed and consisted of spaghetti with meat sauce, salad, applesauce, and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection on file was dated 2/27/24 and the pervious fire inspection was completed on 2/22/23. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Inside an unlocked storage closet there was a 5 gallon container of paint. On there were active ant hills on outdoor space # 2 and #3. In outdoor space #3 there were two pieces of debris, two wasp nest were on the roof of the shelter, a concrete rock near back fence, and there was standing water in the mop drainage station. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #3 stored on a shelf in an unlocked box was four packets of Diphene, two packets of Safetec Triple Antibiotic Cream, two packets of non-aspirin, and one packet of first aid and burn cream. In classroom #4 inside a first aid kit in a cabinet was one Safetec Triple Antibiotic Cream. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. In classroom space #4 authorization for an albuterol inhaler did not include the dates of authorization. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In classroom space #1 there was a tube of Boudreaux Butt Paste and Hydrocortisone stored in a lock box above five feet for children that were not longer enrolled in the facility. .0803(12) 853 Incident logs were not completed and maintained as required. Two incident reports dated 5/22/24 and 5/15/24 on file were not documented on the incident log. .0802(g)(1-6) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed First Aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed CPR training on file. .1102(d) 1123 All vehicles used to transport children were not free of hazards. The back and front driver side tires treads were less than 2/32 of an inch. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Sixteen out of forty children documented on the transportation log did not have emergency information with a photograph. 10A NCAC 09 .1003(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff J. Harris hired on 10/18/14 did not completed the five year renewal of the health and safety trainings. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 5, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: CPR/First Aid: Knowing what to do in an emergency medical situation can mean the difference between life or death. Being trained in CPR and first aid can be invaluable when someone is in serious medical distress. Therefore, it is so important that all staff working directly with children have current CPR and First Aid Certification. Staff have 90 days from the day of hire to complete the required trainings. You stated that you did not realize that your van driver needed to have First aid/CPR. You also stated that you would get her certified by the end of the week. Place important dates on a calendar to remind you ahead of time with expiration dates. Recognizing and Responding to Suspicions of Maltreatment: Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. All staff are required to complete the training every five years. One staff member recognizing and responding to suspicions of maltreatment expired on 7/26/24. You stated that you would have staff complete the training tomorrow during scheduled training day. Vehicle Safety: Life gets busy and sometimes we’re more focused on where we’re going rather than how we’re getting there; the tread depth of your tires can be easy to overlook. But when it comes to tire maintenance, proper tread depth is one of the easiest ways to help maximize your safety. There are several popular ways to check your tire tread depth. One easy way is the penny test. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires. You stated you would send the driver over today to get 3 new tires. Check for safety hazards on your vehicle monthly. Storage of Medication: Each year, approximately 60,000 young children are treated in our nation’s emergency rooms due to accidental unsupervised medication ingestion. Safe Kids Worldwide compares this to approximately four busloads of children per day visiting the emergency room because they took medication on their own. There was medications located in spaces 1, 2, and 4 not in locked storage. You stated that the Butt paste and hydrocortisone were from a child that is no longer enrolled and that the staff must of forgot to return it. Check classrooms for medication regularly and use a sign to designate proper storage areas for first aid kits, emergency medications and over the counter medications. Medication Authorization: Administering medication requires skill, knowledge, and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/ teacher written authorization to administer medication to the child. 6-month authorization to administer the prescribed medication for a child diagnosed with a chronic illness was not dated in classroom space #4. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, such as expiration dates, which may be harmful to the child. Create a tool or designate a staff person to aid the facility with tracking required medication forms and permissions. Fire Inspection: Facility safeguarding is not achieved by one agency carrying out a single regulatory program. Total safeguarding is achieved through a multiplicity of regulatory programs and agencies including sanitation and fire inspectors. Fire inspections should be completed annually and within 12 months of the previous inspection. The previous fire inspection for the facility was dated 2/22/23. The current fire inspection submitted during today’s visit was dated 2/27/24. Additional Comments: Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 11/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. You must email the results to me once these are completed. Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 28 Completed Date: 8/22/2024 Age: From 0 To 12 Total Minutes: 325 Time In: 09:05 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Michelle O’Kelley, Child Care Consultant accompanied me during today’s visit. B. Hillard, administrator assisted me with the visit. Your program currently operates with a five-star license, issued 5/21/24, earning 6 points in the education component, 6 points in the program standards component meeting enhanced space and ratios and 1 quality point for providing staff benefits package and infrastructure of parent involvement. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 9/8/23. The sanitation inspection was completed 4/12/24 with a “Superior” classification. The last fire inspection was conducted 2/27/24. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website. The information is current. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty two percent as of 8/20/24. The NC Secretary of State website was reviewed on 8/20/24 and The Promised Learning Center, LTD was listed as current- active. Children throughout the center were engaged in block play, art activities, dramatic play, and sand play. Children outside were playing catch, riding in a wagon, blowing bubbles, and interacting with their peers. School age children were observed sharing about the book they were reading and creating a group story. Staff was observed comforting a child under one year of age while, as other children freely explored the classroom space. Lunch was observed and consisted of spaghetti with meat sauce, salad, applesauce, and milk. The following violations were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection on file was dated 2/27/24 and the pervious fire inspection was completed on 2/22/23. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Inside an unlocked storage closet there was a 5 gallon container of paint. On there were active ant hills on outdoor space # 2 and #3. In outdoor space #3 there were two pieces of debris, two wasp nest were on the roof of the shelter, a concrete rock near back fence, and there was standing water in the mop drainage station. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #3 stored on a shelf in an unlocked box was four packets of Diphene, two packets of Safetec Triple Antibiotic Cream, two packets of non-aspirin, and one packet of first aid and burn cream. In classroom #4 inside a first aid kit in a cabinet was one Safetec Triple Antibiotic Cream. 15A NCAC 18A .2820(d) 847 Parent's medication authorization did not include required information. In classroom space #4 authorization for an albuterol inhaler did not include the dates of authorization. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In classroom space #1 there was a tube of Boudreaux Butt Paste and Hydrocortisone stored in a lock box above five feet for children that were not longer enrolled in the facility. .0803(12) 853 Incident logs were not completed and maintained as required. Two incident reports dated 5/22/24 and 5/15/24 on file were not documented on the incident log. .0802(g)(1-6) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed First Aid training on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Van driver P. Moore hired on 8/14/23 did not have a completed CPR training on file. .1102(d) 1123 All vehicles used to transport children were not free of hazards. The back and front driver side tires treads were less than 2/32 of an inch. 10A NCAC 09 .1002(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Sixteen out of forty children documented on the transportation log did not have emergency information with a photograph. 10A NCAC 09 .1003(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff J. Harris hired on 10/18/14 did not completed the five year renewal of the health and safety trainings. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before September 5, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: CPR/First Aid: Knowing what to do in an emergency medical situation can mean the difference between life or death. Being trained in CPR and first aid can be invaluable when someone is in serious medical distress. Therefore, it is so important that all staff working directly with children have current CPR and First Aid Certification. Staff have 90 days from the day of hire to complete the required trainings. You stated that you did not realize that your van driver needed to have First aid/CPR. You also stated that you would get her certified by the end of the week. Place important dates on a calendar to remind you ahead of time with expiration dates. Recognizing and Responding to Suspicions of Maltreatment: Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. All staff are required to complete the training every five years. One staff member recognizing and responding to suspicions of maltreatment expired on 7/26/24. You stated that you would have staff complete the training tomorrow during scheduled training day. Vehicle Safety: Life gets busy and sometimes we’re more focused on where we’re going rather than how we’re getting there; the tread depth of your tires can be easy to overlook. But when it comes to tire maintenance, proper tread depth is one of the easiest ways to help maximize your safety. There are several popular ways to check your tire tread depth. One easy way is the penny test. Simply insert a penny into your tire's tread groove with Lincoln's head upside down and facing you. If you can see all of Lincoln's head, your tread depth is less than 2/32 inch and it's time to replace your tires. You stated you would send the driver over today to get 3 new tires. Check for safety hazards on your vehicle monthly. Storage of Medication: Each year, approximately 60,000 young children are treated in our nation’s emergency rooms due to accidental unsupervised medication ingestion. Safe Kids Worldwide compares this to approximately four busloads of children per day visiting the emergency room because they took medication on their own. There was medications located in spaces 1, 2, and 4 not in locked storage. You stated that the Butt paste and hydrocortisone were from a child that is no longer enrolled and that the staff must of forgot to return it. Check classrooms for medication regularly and use a sign to designate proper storage areas for first aid kits, emergency medications and over the counter medications. Medication Authorization: Administering medication requires skill, knowledge, and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/ teacher written authorization to administer medication to the child. 6-month authorization to administer the prescribed medication for a child diagnosed with a chronic illness was not dated in classroom space #4. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, such as expiration dates, which may be harmful to the child. Create a tool or designate a staff person to aid the facility with tracking required medication forms and permissions. Fire Inspection: Facility safeguarding is not achieved by one agency carrying out a single regulatory program. Total safeguarding is achieved through a multiplicity of regulatory programs and agencies including sanitation and fire inspectors. Fire inspections should be completed annually and within 12 months of the previous inspection. The previous fire inspection for the facility was dated 2/22/23. The current fire inspection submitted during today’s visit was dated 2/27/24. Additional Comments: Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 11/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. You must email the results to me once these are completed. Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 5/2/2024 Number Present: 23 Completed Date: 5/2/2024 Age: From 0 To 5 Total Minutes: 408 Time In: 09:27 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Michelle O’Kelley Child Care Consultant accompanied me during today’s visit. B. Hilliard, administrator assisted me with today’s visit. Your program currently operates with a five-star license, issued 8/14/2028 earning 6 points in the education component, 6 points in the program standards component (meeting enhanced space and ratio) and 1 quality point for having enhanced policies and an infrastructure parent involvement . Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty three percent as of 5/2/24. The NC Secretary of State website was reviewed on 4/3/2024 and The Promised Learning Center, LTD was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children enrolled in classroom space #2 and #4 were observed during free play with a variety of age-appropriate materials. Infant children received care according to their individual needs. Lunch was observed and included chicken, rice, greenbeans, bread, fruit and milk. The following violations were observed. Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. Two of opening in the rails on the platform in outdoor space #1 measured 4 1/2 inches. .0605(g) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The climbing structure in outdoor space #2 measured 2 feet 11 inches and did not have protective surfacing. .0605(j) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The grass in the outdoor space 2 and 3 was tall and thick in some areas, creating areas that may harbor or attract pest. 15A NCAC 18A .2832(a) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Children enrolled in classroom space #3 were observed during outdoor play, the gate to the air conditioner units was open in the outdoor space. .0604 (m) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The hall utility closet was unlocked. Stored in the closet were 2 bottles and 2 jugs of Odoban Disinfectant, Clorox Foaming Glass Cleaner, Lysol Muiltisurface cleaner, Fabulouso, Ajax Amonia, Homeline Window and Glass Cleaner, Homeline Bleach, containers of paint, and a jug of anitfreeze. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Authorization for a tube of Aveeno Hydrocortisone cream expired on 3/8/23. Authorization forms were not on file for an Ventolin inhaler, a jar of Vaseline, and a Flovent Inhaler stored in the medication box. 10A NCAC 09 .0803(1)(a & b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. An inhaler stored in the medication box in the kitchen was not in its original box with the prescription label attached. .0803(2)(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks for today were not recorded for three infants observed sleeping in classroom space #1. .0606(g) 1123 All vehicles used to transport children were not free of hazards. On Ford Club Wagon used to transport children the front passenger tire tread measured less than 2/32 of an inch. The foam of the chair arm was exposed. 10A NCAC 09 .1002(a) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. Nine children one and two years old were observed during outdoor play in outdoor space #1, the capacity for the space is 3. 10A NCAC 09 .2809(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Megan Brown, Child Care Consultant PO Box 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with violations documented: Capacity: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond the restraints of indoor activities, release energy, and explore their sense of touch, smell, taste and their sense of motion. Caregivers are in a unique position to utilize the outdoor environment to promote development and learning. During today’s visit the total number of children on the playground cannot exceed the number of children the space will accommodate at 100 square feet per child. Playground Surfacing: Nationally, nearly 70% of playground related injuries are from falls. Fall injuries are the result of two things: 1) The height a child falls from and 2) The material/surface the child falls upon. Provide “soft” resilient surfacing under and around stationary playground equipment. We discussed adding surfacing around the structure. Vehicle Maintenance: Children should be cared for and transported in safe environments. Maintaining interior of vehicles is important to the safety of children. Check the interior of the vehicle often to address any issues. We discussed replacing the tire and using a safety checklist prior to travel. Medication: Administering medication requires skill, knowledge and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/teacher written authorization to administer medication to the child. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. There is always a risk that a child may have a negative reaction to a medication, and children should be monitored for serious side effects that may require an emergency response. Review medication with staff and check regularly to ensure all requirements are met. Daily checks of the outdoor environment should be done to address any safety hazards present in the environment. Equipment, materials, furnishings, and play areas should be sturdy, safe, and in good repair. To protect small children from injuries any openings in handrails must be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. Any areas in your outdoor space that are not sturdy, safe, or in good repair, may cause falls, entrap a child’s head or limbs, or contribute to other injuries. We also discussed adding a gate to the end of the deck to prevent falls. Additional Comments: Today I measured the classroom spaces at 30 square feet per a child. The spaces measurements are: Space #1: 13 children at 30 sq feet Space #2: 13 children at 30 sq feet Space #3: 14 children at 30 sq feet Space #4: 19 children at 30 sq feet Your new building capacity is 72 children. In addition, you build a deck for outdoor space #1, this space was remeasured. Outdoor Space #1: 3 children at 100 sq feet Outdoor Space #2: 125 children at 100 sq feet Outdoor Space #3: 153 children at 100 sq feet Reminders: DCDEE has launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to, see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff members, and run a printable report of the staff roster to assist with compliance visits.To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1002 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 5/2/2024 Number Present: 23 Completed Date: 5/2/2024 Age: From 0 To 5 Total Minutes: 408 Time In: 09:27 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Michelle O’Kelley Child Care Consultant accompanied me during today’s visit. B. Hilliard, administrator assisted me with today’s visit. Your program currently operates with a five-star license, issued 8/14/2028 earning 6 points in the education component, 6 points in the program standards component (meeting enhanced space and ratio) and 1 quality point for having enhanced policies and an infrastructure parent involvement . Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty three percent as of 5/2/24. The NC Secretary of State website was reviewed on 4/3/2024 and The Promised Learning Center, LTD was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children enrolled in classroom space #2 and #4 were observed during free play with a variety of age-appropriate materials. Infant children received care according to their individual needs. Lunch was observed and included chicken, rice, greenbeans, bread, fruit and milk. The following violations were observed. Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. Two of opening in the rails on the platform in outdoor space #1 measured 4 1/2 inches. .0605(g) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The climbing structure in outdoor space #2 measured 2 feet 11 inches and did not have protective surfacing. .0605(j) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The grass in the outdoor space 2 and 3 was tall and thick in some areas, creating areas that may harbor or attract pest. 15A NCAC 18A .2832(a) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Children enrolled in classroom space #3 were observed during outdoor play, the gate to the air conditioner units was open in the outdoor space. .0604 (m) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The hall utility closet was unlocked. Stored in the closet were 2 bottles and 2 jugs of Odoban Disinfectant, Clorox Foaming Glass Cleaner, Lysol Muiltisurface cleaner, Fabulouso, Ajax Amonia, Homeline Window and Glass Cleaner, Homeline Bleach, containers of paint, and a jug of anitfreeze. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Authorization for a tube of Aveeno Hydrocortisone cream expired on 3/8/23. Authorization forms were not on file for an Ventolin inhaler, a jar of Vaseline, and a Flovent Inhaler stored in the medication box. 10A NCAC 09 .0803(1)(a & b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. An inhaler stored in the medication box in the kitchen was not in its original box with the prescription label attached. .0803(2)(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks for today were not recorded for three infants observed sleeping in classroom space #1. .0606(g) 1123 All vehicles used to transport children were not free of hazards. On Ford Club Wagon used to transport children the front passenger tire tread measured less than 2/32 of an inch. The foam of the chair arm was exposed. 10A NCAC 09 .1002(a) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. Nine children one and two years old were observed during outdoor play in outdoor space #1, the capacity for the space is 3. 10A NCAC 09 .2809(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Megan Brown, Child Care Consultant PO Box 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with violations documented: Capacity: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond the restraints of indoor activities, release energy, and explore their sense of touch, smell, taste and their sense of motion. Caregivers are in a unique position to utilize the outdoor environment to promote development and learning. During today’s visit the total number of children on the playground cannot exceed the number of children the space will accommodate at 100 square feet per child. Playground Surfacing: Nationally, nearly 70% of playground related injuries are from falls. Fall injuries are the result of two things: 1) The height a child falls from and 2) The material/surface the child falls upon. Provide “soft” resilient surfacing under and around stationary playground equipment. We discussed adding surfacing around the structure. Vehicle Maintenance: Children should be cared for and transported in safe environments. Maintaining interior of vehicles is important to the safety of children. Check the interior of the vehicle often to address any issues. We discussed replacing the tire and using a safety checklist prior to travel. Medication: Administering medication requires skill, knowledge and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/teacher written authorization to administer medication to the child. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. There is always a risk that a child may have a negative reaction to a medication, and children should be monitored for serious side effects that may require an emergency response. Review medication with staff and check regularly to ensure all requirements are met. Daily checks of the outdoor environment should be done to address any safety hazards present in the environment. Equipment, materials, furnishings, and play areas should be sturdy, safe, and in good repair. To protect small children from injuries any openings in handrails must be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. Any areas in your outdoor space that are not sturdy, safe, or in good repair, may cause falls, entrap a child’s head or limbs, or contribute to other injuries. We also discussed adding a gate to the end of the deck to prevent falls. Additional Comments: Today I measured the classroom spaces at 30 square feet per a child. The spaces measurements are: Space #1: 13 children at 30 sq feet Space #2: 13 children at 30 sq feet Space #3: 14 children at 30 sq feet Space #4: 19 children at 30 sq feet Your new building capacity is 72 children. In addition, you build a deck for outdoor space #1, this space was remeasured. Outdoor Space #1: 3 children at 100 sq feet Outdoor Space #2: 125 children at 100 sq feet Outdoor Space #3: 153 children at 100 sq feet Reminders: DCDEE has launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to, see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff members, and run a printable report of the staff roster to assist with compliance visits.To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2809 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 5/2/2024 Number Present: 23 Completed Date: 5/2/2024 Age: From 0 To 5 Total Minutes: 408 Time In: 09:27 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Michelle O’Kelley Child Care Consultant accompanied me during today’s visit. B. Hilliard, administrator assisted me with today’s visit. Your program currently operates with a five-star license, issued 8/14/2028 earning 6 points in the education component, 6 points in the program standards component (meeting enhanced space and ratio) and 1 quality point for having enhanced policies and an infrastructure parent involvement . Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty three percent as of 5/2/24. The NC Secretary of State website was reviewed on 4/3/2024 and The Promised Learning Center, LTD was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children enrolled in classroom space #2 and #4 were observed during free play with a variety of age-appropriate materials. Infant children received care according to their individual needs. Lunch was observed and included chicken, rice, greenbeans, bread, fruit and milk. The following violations were observed. Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. Two of opening in the rails on the platform in outdoor space #1 measured 4 1/2 inches. .0605(g) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The climbing structure in outdoor space #2 measured 2 feet 11 inches and did not have protective surfacing. .0605(j) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The grass in the outdoor space 2 and 3 was tall and thick in some areas, creating areas that may harbor or attract pest. 15A NCAC 18A .2832(a) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Children enrolled in classroom space #3 were observed during outdoor play, the gate to the air conditioner units was open in the outdoor space. .0604 (m) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The hall utility closet was unlocked. Stored in the closet were 2 bottles and 2 jugs of Odoban Disinfectant, Clorox Foaming Glass Cleaner, Lysol Muiltisurface cleaner, Fabulouso, Ajax Amonia, Homeline Window and Glass Cleaner, Homeline Bleach, containers of paint, and a jug of anitfreeze. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Authorization for a tube of Aveeno Hydrocortisone cream expired on 3/8/23. Authorization forms were not on file for an Ventolin inhaler, a jar of Vaseline, and a Flovent Inhaler stored in the medication box. 10A NCAC 09 .0803(1)(a & b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. An inhaler stored in the medication box in the kitchen was not in its original box with the prescription label attached. .0803(2)(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks for today were not recorded for three infants observed sleeping in classroom space #1. .0606(g) 1123 All vehicles used to transport children were not free of hazards. On Ford Club Wagon used to transport children the front passenger tire tread measured less than 2/32 of an inch. The foam of the chair arm was exposed. 10A NCAC 09 .1002(a) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. Nine children one and two years old were observed during outdoor play in outdoor space #1, the capacity for the space is 3. 10A NCAC 09 .2809(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Megan Brown, Child Care Consultant PO Box 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with violations documented: Capacity: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond the restraints of indoor activities, release energy, and explore their sense of touch, smell, taste and their sense of motion. Caregivers are in a unique position to utilize the outdoor environment to promote development and learning. During today’s visit the total number of children on the playground cannot exceed the number of children the space will accommodate at 100 square feet per child. Playground Surfacing: Nationally, nearly 70% of playground related injuries are from falls. Fall injuries are the result of two things: 1) The height a child falls from and 2) The material/surface the child falls upon. Provide “soft” resilient surfacing under and around stationary playground equipment. We discussed adding surfacing around the structure. Vehicle Maintenance: Children should be cared for and transported in safe environments. Maintaining interior of vehicles is important to the safety of children. Check the interior of the vehicle often to address any issues. We discussed replacing the tire and using a safety checklist prior to travel. Medication: Administering medication requires skill, knowledge and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/teacher written authorization to administer medication to the child. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. There is always a risk that a child may have a negative reaction to a medication, and children should be monitored for serious side effects that may require an emergency response. Review medication with staff and check regularly to ensure all requirements are met. Daily checks of the outdoor environment should be done to address any safety hazards present in the environment. Equipment, materials, furnishings, and play areas should be sturdy, safe, and in good repair. To protect small children from injuries any openings in handrails must be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. Any areas in your outdoor space that are not sturdy, safe, or in good repair, may cause falls, entrap a child’s head or limbs, or contribute to other injuries. We also discussed adding a gate to the end of the deck to prevent falls. Additional Comments: Today I measured the classroom spaces at 30 square feet per a child. The spaces measurements are: Space #1: 13 children at 30 sq feet Space #2: 13 children at 30 sq feet Space #3: 14 children at 30 sq feet Space #4: 19 children at 30 sq feet Your new building capacity is 72 children. In addition, you build a deck for outdoor space #1, this space was remeasured. Outdoor Space #1: 3 children at 100 sq feet Outdoor Space #2: 125 children at 100 sq feet Outdoor Space #3: 153 children at 100 sq feet Reminders: DCDEE has launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to, see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff members, and run a printable report of the staff roster to assist with compliance visits.To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: MEGAN BROWN Operation Type: Center Case Number: Visit Date: 5/2/2024 Number Present: 23 Completed Date: 5/2/2024 Age: From 0 To 5 Total Minutes: 408 Time In: 09:27 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Michelle O’Kelley Child Care Consultant accompanied me during today’s visit. B. Hilliard, administrator assisted me with today’s visit. Your program currently operates with a five-star license, issued 8/14/2028 earning 6 points in the education component, 6 points in the program standards component (meeting enhanced space and ratio) and 1 quality point for having enhanced policies and an infrastructure parent involvement . Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty three percent as of 5/2/24. The NC Secretary of State website was reviewed on 4/3/2024 and The Promised Learning Center, LTD was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environments and found supervision and staff/child ratios to be in compliance. Children enrolled in classroom space #2 and #4 were observed during free play with a variety of age-appropriate materials. Infant children received care according to their individual needs. Lunch was observed and included chicken, rice, greenbeans, bread, fruit and milk. The following violations were observed. Violation Number Comment Rule 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. Two of opening in the rails on the platform in outdoor space #1 measured 4 1/2 inches. .0605(g) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The climbing structure in outdoor space #2 measured 2 feet 11 inches and did not have protective surfacing. .0605(j) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The grass in the outdoor space 2 and 3 was tall and thick in some areas, creating areas that may harbor or attract pest. 15A NCAC 18A .2832(a) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Children enrolled in classroom space #3 were observed during outdoor play, the gate to the air conditioner units was open in the outdoor space. .0604 (m) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The hall utility closet was unlocked. Stored in the closet were 2 bottles and 2 jugs of Odoban Disinfectant, Clorox Foaming Glass Cleaner, Lysol Muiltisurface cleaner, Fabulouso, Ajax Amonia, Homeline Window and Glass Cleaner, Homeline Bleach, containers of paint, and a jug of anitfreeze. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Authorization for a tube of Aveeno Hydrocortisone cream expired on 3/8/23. Authorization forms were not on file for an Ventolin inhaler, a jar of Vaseline, and a Flovent Inhaler stored in the medication box. 10A NCAC 09 .0803(1)(a & b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. An inhaler stored in the medication box in the kitchen was not in its original box with the prescription label attached. .0803(2)(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks for today were not recorded for three infants observed sleeping in classroom space #1. .0606(g) 1123 All vehicles used to transport children were not free of hazards. On Ford Club Wagon used to transport children the front passenger tire tread measured less than 2/32 of an inch. The foam of the chair arm was exposed. 10A NCAC 09 .1002(a) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. Nine children one and two years old were observed during outdoor play in outdoor space #1, the capacity for the space is 3. 10A NCAC 09 .2809(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Megan Brown, Child Care Consultant PO Box 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with violations documented: Capacity: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond the restraints of indoor activities, release energy, and explore their sense of touch, smell, taste and their sense of motion. Caregivers are in a unique position to utilize the outdoor environment to promote development and learning. During today’s visit the total number of children on the playground cannot exceed the number of children the space will accommodate at 100 square feet per child. Playground Surfacing: Nationally, nearly 70% of playground related injuries are from falls. Fall injuries are the result of two things: 1) The height a child falls from and 2) The material/surface the child falls upon. Provide “soft” resilient surfacing under and around stationary playground equipment. We discussed adding surfacing around the structure. Vehicle Maintenance: Children should be cared for and transported in safe environments. Maintaining interior of vehicles is important to the safety of children. Check the interior of the vehicle often to address any issues. We discussed replacing the tire and using a safety checklist prior to travel. Medication: Administering medication requires skill, knowledge and careful attention to detail. Parents/guardians and prescribing health professionals must give a caregiver/teacher written authorization to administer medication to the child. Caregivers/teachers must be diligent in their adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. There is always a risk that a child may have a negative reaction to a medication, and children should be monitored for serious side effects that may require an emergency response. Review medication with staff and check regularly to ensure all requirements are met. Daily checks of the outdoor environment should be done to address any safety hazards present in the environment. Equipment, materials, furnishings, and play areas should be sturdy, safe, and in good repair. To protect small children from injuries any openings in handrails must be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. Any areas in your outdoor space that are not sturdy, safe, or in good repair, may cause falls, entrap a child’s head or limbs, or contribute to other injuries. We also discussed adding a gate to the end of the deck to prevent falls. Additional Comments: Today I measured the classroom spaces at 30 square feet per a child. The spaces measurements are: Space #1: 13 children at 30 sq feet Space #2: 13 children at 30 sq feet Space #3: 14 children at 30 sq feet Space #4: 19 children at 30 sq feet Your new building capacity is 72 children. In addition, you build a deck for outdoor space #1, this space was remeasured. Outdoor Space #1: 3 children at 100 sq feet Outdoor Space #2: 125 children at 100 sq feet Outdoor Space #3: 153 children at 100 sq feet Reminders: DCDEE has launched the Provider Portal for ABCMS on February 1, 2024. This access will allow providers to, see applicants that associate themselves with their facility and allow them to “hire” the applicant to their roster, see the real-time background check status of staff members, and run a printable report of the staff roster to assist with compliance visits.To gain access to the Provider Portal complete the ABCMS Child Care Provider Portal Training on DCDEE's Moodle. A certificate will be issued upon successful completion of the test. Email the certificate along with your full name, position and Facility ID to DCDEE_ABCMS_Provider@dhhs.nc.gov to get access to the portal. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor contact 1-888-600-1685 option 1 or to submit a question visit https://docs.google.com/forms/d/e/1FAIpQLSc-4ADUCpoHc9MrxFvD15H12AwsNWbUtWEJRXW38q_41Y3hzA/viewform Reminders: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Megan Brown, Child Care Consultant, 252-414-4903, Megan.Brown@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252- 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 9/8/2023 Number Present: 16 Completed Date: 9/8/2023 Age: From 1 To 4 Total Minutes: 200 Time In: 08:40 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s Annual Compliance visit was to monitor for applicable childcare requirements. Your program currently operates with a five-star license, issued 8/14/18, earning 6 points in the education component, 6 points in the program standards component and 1 quality point for meeting a programmatic option. Your program is also meeting enhanced space and ratios. The last annual compliance visit was conducted 9/21/22. The sanitation inspection was completed on 12/14/23 with a “Superior” classification. The last fire inspection was conducted 2/22/23. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent as of 9/7/23. The NC Secretary of State website was reviewed on 9/7/23 and The Promised Learning Center, LTD was listed as current- active. Four classrooms, the outdoor learning environment, staff files, children’s files, transportation, meals, and other required program records were monitored. I observed children in both the indoor and outdoor learning environments. Children throughout the facility were participating in group time, play with table toys, transitions, and personal care routines. Three outdoor spaces were observed to have portable toys and materials for children to engage in gross motor activity. Breakfast included cheerios, bananas, and milk. Lunch was also observed and included ham and cheese sandwiches’, pickle spears, watermelon, and milk. The following violation(s) were documented. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Glade Cashmere Woods air freshener was observed on a table outside of classroom 2. A can of Lysol was observed in the passenger door of the van used to transport children. .2820(b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Albuterol was observed in Space 2 without its original labeled container or written instructions from the prescribing physician. .0803(2)(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Five (5) staff did not have documentation on file of the completion of the required number of on-going training hours according to their education and experience. .1103(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The health examination for a child enrolled on 8/29/22 was not completed until 12/5/22 and received in the facility on 1/23/23. GS110-91(1) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 9/21/23 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Insert TECHNICAL ASSISTANCE WITH THE DOCUMENTED VIOLATION (S): Medication- Medicines can be critical to the health and wellness of some children. They can also be very dangerous if the wrong type or wrong amount is given to the wrong person or at the wrong time. Any prescription or over-the-counter medication brought to the facility must be specific to the child who is to receive the medication, in its original container and be labeled with the appropriate information. An inhaler and spacer for a child was present in Space 2 without the original labeled container (prescription). Please have the parent provide the prescription and verify receipt to me in writing within two weeks of today's visit. Storage of Hazardous Items - All aerosol cans are highly flammable and present a hazard because of the compressed gas used as a propellant. If punctured, the contents may be released so forcefully that injuries can result. An aerosol can of Cashmere Woods air freshener, was observed on the table outside of classroom 2. An aerosol can of Lysol was observed in the passenger side door of the van used to transport children. ALL aerosols must be kept in locked storage. Locked storage rooms and cabinets include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Children's Records - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. Children's records are required to completed and maintained for each child who attends your child care (full-time, part-time, or drop-in). Within 30 days of the child's first day of enrollment a medical record must be on file for each child. One out of the three children’s files reviewed did not receive a medical report within 30 days of enrollment. If the parent does not provide a medical record to you within that time period, the child may no longer attend until it is received. It is best practice to require this item upon enrollment. Ongoing Training Requirements - Staff training requirements are essential for adults who interact with and teach children. These requirements protect children in child care facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Five (5) of your staff have not completed the required number of training hours needed. Research demonstrates knowledge of brain development stages and learning methods enhances your ability to work with young children appropriately and to the full benefit of the child. Additional Comments: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at www.mppfc.org. Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. New Sanitation Rules - DCDEE and the Department of Public Health have received feedback from child care programs that additional guidance would be helpful in implementing the child care sanitation rules that the Public Health Commission readopted effective July 1, 2023. Please know that no demerits will be taken for new requirements of these rules until January 2024. Until then, DPH and DCDEE will work together to make sure NC child care centers have the necessary training, technical assistance, and operational support needed to meet the new requirements. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. Moodle Support – You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Child Care Consultant, 252-820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE PROMISED LEARNING CENTER Facility ID: 74000215 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 9/8/2023 Number Present: 16 Completed Date: 9/8/2023 Age: From 1 To 4 Total Minutes: 200 Time In: 08:40 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s Annual Compliance visit was to monitor for applicable childcare requirements. Your program currently operates with a five-star license, issued 8/14/18, earning 6 points in the education component, 6 points in the program standards component and 1 quality point for meeting a programmatic option. Your program is also meeting enhanced space and ratios. The last annual compliance visit was conducted 9/21/22. The sanitation inspection was completed on 12/14/23 with a “Superior” classification. The last fire inspection was conducted 2/22/23. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent as of 9/7/23. The NC Secretary of State website was reviewed on 9/7/23 and The Promised Learning Center, LTD was listed as current- active. Four classrooms, the outdoor learning environment, staff files, children’s files, transportation, meals, and other required program records were monitored. I observed children in both the indoor and outdoor learning environments. Children throughout the facility were participating in group time, play with table toys, transitions, and personal care routines. Three outdoor spaces were observed to have portable toys and materials for children to engage in gross motor activity. Breakfast included cheerios, bananas, and milk. Lunch was also observed and included ham and cheese sandwiches’, pickle spears, watermelon, and milk. The following violation(s) were documented. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Glade Cashmere Woods air freshener was observed on a table outside of classroom 2. A can of Lysol was observed in the passenger door of the van used to transport children. .2820(b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Albuterol was observed in Space 2 without its original labeled container or written instructions from the prescribing physician. .0803(2)(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Five (5) staff did not have documentation on file of the completion of the required number of on-going training hours according to their education and experience. .1103(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The health examination for a child enrolled on 8/29/22 was not completed until 12/5/22 and received in the facility on 1/23/23. GS110-91(1) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 9/21/23 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Insert TECHNICAL ASSISTANCE WITH THE DOCUMENTED VIOLATION (S): Medication- Medicines can be critical to the health and wellness of some children. They can also be very dangerous if the wrong type or wrong amount is given to the wrong person or at the wrong time. Any prescription or over-the-counter medication brought to the facility must be specific to the child who is to receive the medication, in its original container and be labeled with the appropriate information. An inhaler and spacer for a child was present in Space 2 without the original labeled container (prescription). Please have the parent provide the prescription and verify receipt to me in writing within two weeks of today's visit. Storage of Hazardous Items - All aerosol cans are highly flammable and present a hazard because of the compressed gas used as a propellant. If punctured, the contents may be released so forcefully that injuries can result. An aerosol can of Cashmere Woods air freshener, was observed on the table outside of classroom 2. An aerosol can of Lysol was observed in the passenger side door of the van used to transport children. ALL aerosols must be kept in locked storage. Locked storage rooms and cabinets include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Children's Records - Maintaining accurate documentation at the child care center is important because it demonstrates compliance with the child care rules and ensures the health and safety of each child. Children's records are required to completed and maintained for each child who attends your child care (full-time, part-time, or drop-in). Within 30 days of the child's first day of enrollment a medical record must be on file for each child. One out of the three children’s files reviewed did not receive a medical report within 30 days of enrollment. If the parent does not provide a medical record to you within that time period, the child may no longer attend until it is received. It is best practice to require this item upon enrollment. Ongoing Training Requirements - Staff training requirements are essential for adults who interact with and teach children. These requirements protect children in child care facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. Five (5) of your staff have not completed the required number of training hours needed. Research demonstrates knowledge of brain development stages and learning methods enhances your ability to work with young children appropriately and to the full benefit of the child. Additional Comments: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at www.mppfc.org. Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. New Sanitation Rules - DCDEE and the Department of Public Health have received feedback from child care programs that additional guidance would be helpful in implementing the child care sanitation rules that the Public Health Commission readopted effective July 1, 2023. Please know that no demerits will be taken for new requirements of these rules until January 2024. Until then, DPH and DCDEE will work together to make sure NC child care centers have the necessary training, technical assistance, and operational support needed to meet the new requirements. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. Moodle Support – You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Child Care Consultant, 252-820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times