G.S. 110-90 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: MICHELLE O'KELLEY Operation Type: Family CC Home Case Number: Visit Date: 12/4/2025 Number Present: 5 Completed Date: 12/4/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:20 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a Routine Unannounced Visit. M. Roberson operator assisted me with the visit. Your program currently operates with a five-star family child care license, issued 9/22/22, earning 7 points in the education component, 7 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 6/24/25 The family childcare home’s compliance history was reviewed with the operator. The program’s compliance history was ninety three percent as of 12/3/25. The NC Secretary of State website was reviewed on 12/3/25 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding ownership of this facility. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed during today’s visit. It is important to frequently check your email to remain informed about any new changes that have or may occur. A walk-through of the family child care home was completed today, all indoor and outdoor areas were monitored. Children were engaged in art activities, coloring pumpkins. The fenced outdoor play area in the back yard consisted of portable play equipment, ride-on toys, balls, stationary equipment, and an area for shade. The following violations were documented: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. An aerosol can of Microban disinfectant, two (2) aerosol cans of purse disinfectant, seventeen (17) containers of hand sanitizer, and a opened can of white paint were located in an open unlocked closet in the kitchen. .1719 (a)(7) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. There was not a documented playground inspection for the month of November 2025. 10A NCAC .1721(e)(5)(A-F) 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A. Roberson criminal background check expired on 10/6/25. G.S. 110-90.2 & .2703(n) & (o) 1831 A valid qualification letter was not on file and available for review at the facility. A. Roberson qualified letter expired on 10/6/25. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1846 An individual over the age of 15, who resides in a family child care home or a center located in a residence on a permanent or temporary basis, or those who had their 16th birthday after the initial licensing of a family child care home; did not complete and submit required forms within five business days. . F. Roberson turned sixteen on 10/17/25 and has not complete a criminal background check G.S. 110-90.2 & .2703(q) 1853 The operator did not conduct a monthly fire drill. There was not a documented fire drill for the month of November 2025. .1719(a)(15) & .1721( e)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 12/20/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Michelle O’Kelley, Child Care Consultant PO Box 56 Jamesville, NC 27846 Michelle.OKelley@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Criminal Background Check - Criminal background checks (CBC) are completed to protect children from abuse and reduce liability risks. Individuals who live in the household must complete and submit required forms with five business days. A. Roberson qualified letter expired on 10/6/25. F. Roberson turned sixteen on 10/17/25 and has not complete a criminal background check. You stated you did not realize the qualifying letter had expired and you had been trying to get the sixteen-year old’s criminal background check completed, you have made an appointment, but it is not until 12/18/25. We discussed calling another police department to see if it can be completed sooner. Monitoring your files monthly will help you meet required deadlines. Aerosols - There are over two million human poison exposures reported to poison centers every year. Children under six years of age account for over half of those potential poisonings. An aerosol can of Microban disinfectant, two (2) aerosol cans of purse disinfectant, seventeen (17) containers of hand sanitizer, and a opened can of white paint were located in an open unlocked closet in the kitchen. You stated that your daughter did not lock it back this morning. All aerosol cans are highly flammable and present a hazard because of the compressed gas used as a propellant. If punctured, the contents may be released so forcefully that injuries can result. Because of this all aerosols must be kept in locked storage. Locked storage rooms and cabinets include those which are unlocked with a combination, electronic or magnetic device, key, keypad, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. You locked the door to the storage room. Fire Drills: Fire drills are required to be conducted at least monthly to ensure that all staff and children are aware of what actions to take in the event of a life-threatening emergency. There was not a documented fire drill for the month of November 2025. The last recorded fire drill was on 10/17/25. Add dates to a calendar of when things need to be completed by as a visual reminder. Playground Inspections: Checks of the outdoor play areas are required to be documented at least monthly on the playground safety checklist. Although you should be checking the area daily prior to use, documentation must be on file to verify a monthly check has been completed to maintain a safe outdoor environment for staff and children. There was not a playground inspection on file for the month of November 2025. The last playground inspection available for review was dated 10/17/25. You stated that the month of November was busy and you had forgotten to complete the inspection. Add dates to a calendar of when things need to be completed by as a visual reminder. Additional Comments: Today we discussed QRIS: Pathway to the Stars. Your facility has chosen to follow Pathway #1: Program Assessment Pathway. We discussed all applicable forms. You stated you plan to apply in April 2026. We reviewed all forms for pathway #1 and accessed them at https://ncchildcare.ncdhhs.gov Reminders: Sex Offender Registry: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID Credentials: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted. due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: MICHELLE O'KELLEY Operation Type: Family CC Home Case Number: Visit Date: 12/4/2025 Number Present: 5 Completed Date: 12/4/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:20 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a Routine Unannounced Visit. M. Roberson operator assisted me with the visit. Your program currently operates with a five-star family child care license, issued 9/22/22, earning 7 points in the education component, 7 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. The last annual compliance visit was conducted 6/24/25 The family childcare home’s compliance history was reviewed with the operator. The program’s compliance history was ninety three percent as of 12/3/25. The NC Secretary of State website was reviewed on 12/3/25 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding ownership of this facility. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed during today’s visit. It is important to frequently check your email to remain informed about any new changes that have or may occur. A walk-through of the family child care home was completed today, all indoor and outdoor areas were monitored. Children were engaged in art activities, coloring pumpkins. The fenced outdoor play area in the back yard consisted of portable play equipment, ride-on toys, balls, stationary equipment, and an area for shade. The following violations were documented: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. An aerosol can of Microban disinfectant, two (2) aerosol cans of purse disinfectant, seventeen (17) containers of hand sanitizer, and a opened can of white paint were located in an open unlocked closet in the kitchen. .1719 (a)(7) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. There was not a documented playground inspection for the month of November 2025. 10A NCAC .1721(e)(5)(A-F) 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A. Roberson criminal background check expired on 10/6/25. G.S. 110-90.2 & .2703(n) & (o) 1831 A valid qualification letter was not on file and available for review at the facility. A. Roberson qualified letter expired on 10/6/25. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1846 An individual over the age of 15, who resides in a family child care home or a center located in a residence on a permanent or temporary basis, or those who had their 16th birthday after the initial licensing of a family child care home; did not complete and submit required forms within five business days. . F. Roberson turned sixteen on 10/17/25 and has not complete a criminal background check G.S. 110-90.2 & .2703(q) 1853 The operator did not conduct a monthly fire drill. There was not a documented fire drill for the month of November 2025. .1719(a)(15) & .1721( e)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 12/20/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Michelle O’Kelley, Child Care Consultant PO Box 56 Jamesville, NC 27846 Michelle.OKelley@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Criminal Background Check - Criminal background checks (CBC) are completed to protect children from abuse and reduce liability risks. Individuals who live in the household must complete and submit required forms with five business days. A. Roberson qualified letter expired on 10/6/25. F. Roberson turned sixteen on 10/17/25 and has not complete a criminal background check. You stated you did not realize the qualifying letter had expired and you had been trying to get the sixteen-year old’s criminal background check completed, you have made an appointment, but it is not until 12/18/25. We discussed calling another police department to see if it can be completed sooner. Monitoring your files monthly will help you meet required deadlines. Aerosols - There are over two million human poison exposures reported to poison centers every year. Children under six years of age account for over half of those potential poisonings. An aerosol can of Microban disinfectant, two (2) aerosol cans of purse disinfectant, seventeen (17) containers of hand sanitizer, and a opened can of white paint were located in an open unlocked closet in the kitchen. You stated that your daughter did not lock it back this morning. All aerosol cans are highly flammable and present a hazard because of the compressed gas used as a propellant. If punctured, the contents may be released so forcefully that injuries can result. Because of this all aerosols must be kept in locked storage. Locked storage rooms and cabinets include those which are unlocked with a combination, electronic or magnetic device, key, keypad, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. You locked the door to the storage room. Fire Drills: Fire drills are required to be conducted at least monthly to ensure that all staff and children are aware of what actions to take in the event of a life-threatening emergency. There was not a documented fire drill for the month of November 2025. The last recorded fire drill was on 10/17/25. Add dates to a calendar of when things need to be completed by as a visual reminder. Playground Inspections: Checks of the outdoor play areas are required to be documented at least monthly on the playground safety checklist. Although you should be checking the area daily prior to use, documentation must be on file to verify a monthly check has been completed to maintain a safe outdoor environment for staff and children. There was not a playground inspection on file for the month of November 2025. The last playground inspection available for review was dated 10/17/25. You stated that the month of November was busy and you had forgotten to complete the inspection. Add dates to a calendar of when things need to be completed by as a visual reminder. Additional Comments: Today we discussed QRIS: Pathway to the Stars. Your facility has chosen to follow Pathway #1: Program Assessment Pathway. We discussed all applicable forms. You stated you plan to apply in April 2026. We reviewed all forms for pathway #1 and accessed them at https://ncchildcare.ncdhhs.gov Reminders: Sex Offender Registry: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID Credentials: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted. due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: MICHELLE O'KELLEY Operation Type: Family CC Home Case Number: Visit Date: 6/24/2025 Number Present: 4 Completed Date: 6/24/2025 Age: From 1 To 4 Total Minutes: 177 Time In: 08:48 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance Visit. Your program currently operates with a five-star family child care license, issued 9/22/22, earning 7 points in the education component, 7 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed during today’s visit. It is important to frequently check your email to remain informed about any new changes that have or may occur. The last annual compliance visit was conducted 7/29/24. The family childcare home’s compliance history was reviewed with the operator. The program’s compliance history was ninety three percent as of 6/23/25. The NC Secretary of State website was reviewed on 6/23/25 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding ownership of this facility. A walk-through of the family child care home was completed today, all indoor and outdoor areas were monitored. Children were engaged in group time identifying colors, shapes, days of the week, and listened to “Pete the cat and his four groovy buttons.”. The children transitioned to free play indoors and then to outdoor free play. Activity plan was posted. The fenced outdoor play area in the back yard consisted of portable play equipment, ride-on toys, balls, stationary equipment, and an area for shade. Breakfast was observed and consisted of waffle, applesauce, and milk. The following violations were documented: Violation Number Comment Rule 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. There were no paper towels available to dry hands in the bathroom. .1725(a)(5)(A-F) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One (1) out of eight (8) children’s files did not include acknowledgement that parent received a copy of summary of the NC child care law. GS 110-102 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. The outdoor equipment has cut grass covering toys and the stationary equipment has mold growing on it. .1719(a)(17) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/8/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Michelle O’Kelley, Child Care Consultant PO Box 56 Jamesville, NC 27846 Michelle.OKelley@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. The outdoor equipment has cut grass covering toys and the stationary equipment has mold growing on it. You stated that it was on your list to clean next week when you are on vacation. During your daily playground inspections, inspect outdoor equipment for hazards and cleanliness. Observations should be made while the children are playing, too, to spot any maintenance problems and correct them as soon as possible. Children’s Records: Children's records consist of various documentation such as a child's medical and immunization history, emergency medical care information, summary of the NC child care law, discipline policy, and parental permission to participate in specific activities. This information is the basis for meeting each child's physical, emotional, cognitive and social needs. One (1) out of eight (8) children’s files did not include acknowledgement that parent received a copy of summary of the NC child care law. You stated you would get it signed today. Use the Children’s File Checklist FCCH to document the child’s date of enrollment and the dates of all the documentation on the list to ensure that you have the necessary documents when they are due. Additional Information: We discussed Clean Classrooms for Carolina Kids and your Lead in Water testing is complete, Lead-Based Paint and Asbestos testing enrollment has started. You are to login and complete your enrollment. NCID - Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. Hold harmless has been extended until the new QRIS is implemented (SB 425). This means that you do not need to schedule a rated license assessment unless you voluntarily request one. The new QRIS has been approved by the Child Care Commission. The Division is working on implementation and training for the new system. You can find out more about the new QRIS on DCDEE’s website under what’s new. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Be knowledgeable of the child care laws and rules, prepare planned reviews with your staff, and assist them with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Michelle O’Kelley, Child Care Consultant, (252) 508-3955, Michelle.OKelley@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: MICHELLE O'KELLEY Operation Type: Family CC Home Case Number: Visit Date: 6/24/2025 Number Present: 4 Completed Date: 6/24/2025 Age: From 1 To 4 Total Minutes: 177 Time In: 08:48 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance Visit. Your program currently operates with a five-star family child care license, issued 9/22/22, earning 7 points in the education component, 7 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed during today’s visit. It is important to frequently check your email to remain informed about any new changes that have or may occur. The last annual compliance visit was conducted 7/29/24. The family childcare home’s compliance history was reviewed with the operator. The program’s compliance history was ninety three percent as of 6/23/25. The NC Secretary of State website was reviewed on 6/23/25 and this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding ownership of this facility. A walk-through of the family child care home was completed today, all indoor and outdoor areas were monitored. Children were engaged in group time identifying colors, shapes, days of the week, and listened to “Pete the cat and his four groovy buttons.”. The children transitioned to free play indoors and then to outdoor free play. Activity plan was posted. The fenced outdoor play area in the back yard consisted of portable play equipment, ride-on toys, balls, stationary equipment, and an area for shade. Breakfast was observed and consisted of waffle, applesauce, and milk. The following violations were documented: Violation Number Comment Rule 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. There were no paper towels available to dry hands in the bathroom. .1725(a)(5)(A-F) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One (1) out of eight (8) children’s files did not include acknowledgement that parent received a copy of summary of the NC child care law. GS 110-102 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. The outdoor equipment has cut grass covering toys and the stationary equipment has mold growing on it. .1719(a)(17) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/8/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Michelle O’Kelley, Child Care Consultant PO Box 56 Jamesville, NC 27846 Michelle.OKelley@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Outdoor Environment: The outdoor learning environment offers a sense of freedom for children. Children are able to play freely with peers, expand their imagination beyond restraints of indoor activities, release energy and explore their sense of touch, smell, taste and their sense of motion. It is important that the outdoor area is checked daily and proper upkeep is conducted to ensure the environment is safe for use. The outdoor equipment has cut grass covering toys and the stationary equipment has mold growing on it. You stated that it was on your list to clean next week when you are on vacation. During your daily playground inspections, inspect outdoor equipment for hazards and cleanliness. Observations should be made while the children are playing, too, to spot any maintenance problems and correct them as soon as possible. Children’s Records: Children's records consist of various documentation such as a child's medical and immunization history, emergency medical care information, summary of the NC child care law, discipline policy, and parental permission to participate in specific activities. This information is the basis for meeting each child's physical, emotional, cognitive and social needs. One (1) out of eight (8) children’s files did not include acknowledgement that parent received a copy of summary of the NC child care law. You stated you would get it signed today. Use the Children’s File Checklist FCCH to document the child’s date of enrollment and the dates of all the documentation on the list to ensure that you have the necessary documents when they are due. Additional Information: We discussed Clean Classrooms for Carolina Kids and your Lead in Water testing is complete, Lead-Based Paint and Asbestos testing enrollment has started. You are to login and complete your enrollment. NCID - Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. Hold harmless has been extended until the new QRIS is implemented (SB 425). This means that you do not need to schedule a rated license assessment unless you voluntarily request one. The new QRIS has been approved by the Child Care Commission. The Division is working on implementation and training for the new system. You can find out more about the new QRIS on DCDEE’s website under what’s new. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Be knowledgeable of the child care laws and rules, prepare planned reviews with your staff, and assist them with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Michelle O’Kelley, Child Care Consultant, (252) 508-3955, Michelle.OKelley@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: TAMARIA WILLIAMS Operation Type: Family CC Home Case Number: Visit Date: 7/29/2024 Number Present: 8 Completed Date: 7/29/2024 Age: From 3 To 10 Total Minutes: 210 Time In: 09:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an Annual Compliance visit. The last annual compliance visit was conducted on 8/3/23. Your program currently operates with a five-star family child care license, issued 9/22/22, earning 7 points in the education component, 7 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy-nine percent as of 7/26/24. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You and five (5) preschool-age children along with 3 school-age children were present when I arrived. Two of your daughters aged 16 years and 14 years were also present in the home along with three nieces ranging in age from 14 years to 15 years of age. The children were participating in an activity about feelings. You asked how each child was feeling and allowed them the opportunity to express how they were feeling through drawing. Back and forth exchanges of conversation about feelings and emotions occurred. After group time, the children engaged in personal care routines and outdoor free play. I observed a swing set with a slide, riding toys, and a tunnel in the outdoor space. Trees provided natural shade for the children to play. While you prepared lunch, the children played with musical instruments in the space adjoined to the kitchen. Lunch was served in the designated childcare space and included hotdogs, diced carrots, mixed fruit, bread, and milk. The following violations were documented. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. An aerosol can of Champagne Toast room spray was on the table by the front entrance to the child care space. A can of Microban Sanitizing Spray was in the unlocked cabinet above the stove. .1719 (a)(7) 923 Operator did not keep records of monthly fire drills, quarterly lockdown or shelter-in-place drills, incident reports, incident logs, accurate attendance, emergency numbers, emergency preparedness and response plan, field trip/transportation permission, pet vaccinations records and/or playground inspections monthly outdoor safety checks for a minimum of one year. Outdoor inspections for the months of April 2024, May 2024, and June 2024 were not available for review today. .1721 (e)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/12/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Tamaria.Williams@dhhs.nc.gov When you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Storage of Hazardous Items - There are over two million human poison exposures reported to poison centers every year. Children under six years of age account for over half of those potential poisonings. All children must be cared for in safe environments and protected from the risk of potentially dangerous products. An aerosol can of Champagne Toast room spray was located on the table by the front entrance to the child care space, and an aerosol can of Microban Sanitizing spray was located in the unlocked cabinet above the stove. These items must be removed immediately and maintained in a locked space. Locked storage spaces include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Additional Comments/ Reminders: Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at www.mppfc.org. Moodle Support – You can access a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (252) 508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: LAKISHA SKINNER Operation Type: Family CC Home Case Number: Visit Date: 3/20/2024 Number Present: 3 Completed Date: 3/20/2024 Age: From 1 To 3 Total Minutes: 190 Time In: 08:35 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced * The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. The last annual compliance visit was conducted on 8/3/23. Michelle O’Kelley, Childcare Consultant, accompanied me during today’s visit. Your program currently operates with a five-star family child care license, issued 9/22/22, earning 7 points in the education component, 7 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy-one percent as of 3/19/24. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You and three (3) preschool-age children were present when I arrived. Two of your adult daughters were also present in the home. The children were gathered, and you read a story entitled “Are You a Ladybug?” Back and forth exchanges of conversation about ladybugs and humans occurred. After story time, the children engaged in indoor free play. I observed a swing set with a slide, riding toys, and a tunnel in the outdoor space. Trees provided natural shade for the children to play. One (1) additional preschool-age child arrived around 11:00am. While you prepared lunch, the children played with musical instruments in the space adjoined to the kitchen. Lunch was served in the designated childcare space and included fish sticks, green peas, orange slices, bread, and milk. The following violations were documented. Violation Number Comment Rule 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. Documentation of visual checks for the enrolled infant was not available. .1724(a)(8)&(f) 1846 An individual living in the household who had their 16th birthday after the initial licensing of a family child care home, did not complete and submit required forms within five business days. One individual living in the household did not complete and submit required forms within five business days of their 16th birthday. G.S. 110-90.2 & .2703(q) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 4/3/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violation (s): Safe Sleep- (Visual Checks) - Safe sleep practices help reduce the risk of sudden infant deaths. The written policy you implement describes the practices you use to promote safe sleep for infants. A part of your policy includes visual checks of sleeping infants every 15 minutes. You did not have a copy of the daily visual checks completed for the infant enrolled in your facility. You indicated the parent is given the visual check document you complete every day the child attends and you were not aware the visual checks document needed to be maintained in the facility. You must maintain a copy of the visual checks document you complete for 30 days. Record Retention can be found in section .2318 of the childcare rule book. I printed a copy of the visual checks form for your record located on the Division’s website. Criminal Background Check - Criminal background checks (CBC) are completed to protect the children from abuse and reduce liability risks. Individuals who live in the household, must complete, and submit required forms with five business days. In my documentation, the birthday provided for your daughter was 11/6/07; however, the correct birth date is 11/6/06, which meant the criminal background check was to be complete in November 2022 instead of 2023. I observed the correct birth date when reviewing the qualification letter on file dated 7/25/23. Based on this the individual was 17 years of age when the background check was completed. A CBC must be completed every three years. Additional Comments/ Reminders: Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at www.mppfc.org. Lead in Water - Family Childcare Homes Operator must now Test for lead in water used for drinking and cooking. For information on how to enroll and complete testing please visit https://www.cleanwaterforuskids.org/en/carolina/. I emailed you a copy of the overview for Lead in Water Testing during today’s visit. Lead Based Paint & Asbestos - The Child Care Commission adopted childcare rule changes in January 2024. Changes relate to definitions; lead and asbestos for family child care homes and building requirements for family child care homes. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation will allow facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. For information on how to enroll and complete testing please visit https://www.cleanwaterforuskids.org/en/carolina/. I emailed you a copy of the overview for Lead in Water Testing during today’s visit. Moodle Support – You can access a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (252) 820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: LAKISHA SKINNER Operation Type: Family CC Home Case Number: Visit Date: 3/20/2024 Number Present: 3 Completed Date: 3/20/2024 Age: From 1 To 3 Total Minutes: 190 Time In: 08:35 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced * The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. The last annual compliance visit was conducted on 8/3/23. Michelle O’Kelley, Childcare Consultant, accompanied me during today’s visit. Your program currently operates with a five-star family child care license, issued 9/22/22, earning 7 points in the education component, 7 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The center's compliance history was reviewed with the operator. The program’s compliance history was seventy-one percent as of 3/19/24. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You and three (3) preschool-age children were present when I arrived. Two of your adult daughters were also present in the home. The children were gathered, and you read a story entitled “Are You a Ladybug?” Back and forth exchanges of conversation about ladybugs and humans occurred. After story time, the children engaged in indoor free play. I observed a swing set with a slide, riding toys, and a tunnel in the outdoor space. Trees provided natural shade for the children to play. One (1) additional preschool-age child arrived around 11:00am. While you prepared lunch, the children played with musical instruments in the space adjoined to the kitchen. Lunch was served in the designated childcare space and included fish sticks, green peas, orange slices, bread, and milk. The following violations were documented. Violation Number Comment Rule 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. Documentation of visual checks for the enrolled infant was not available. .1724(a)(8)&(f) 1846 An individual living in the household who had their 16th birthday after the initial licensing of a family child care home, did not complete and submit required forms within five business days. One individual living in the household did not complete and submit required forms within five business days of their 16th birthday. G.S. 110-90.2 & .2703(q) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 4/3/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violation (s): Safe Sleep- (Visual Checks) - Safe sleep practices help reduce the risk of sudden infant deaths. The written policy you implement describes the practices you use to promote safe sleep for infants. A part of your policy includes visual checks of sleeping infants every 15 minutes. You did not have a copy of the daily visual checks completed for the infant enrolled in your facility. You indicated the parent is given the visual check document you complete every day the child attends and you were not aware the visual checks document needed to be maintained in the facility. You must maintain a copy of the visual checks document you complete for 30 days. Record Retention can be found in section .2318 of the childcare rule book. I printed a copy of the visual checks form for your record located on the Division’s website. Criminal Background Check - Criminal background checks (CBC) are completed to protect the children from abuse and reduce liability risks. Individuals who live in the household, must complete, and submit required forms with five business days. In my documentation, the birthday provided for your daughter was 11/6/07; however, the correct birth date is 11/6/06, which meant the criminal background check was to be complete in November 2022 instead of 2023. I observed the correct birth date when reviewing the qualification letter on file dated 7/25/23. Based on this the individual was 17 years of age when the background check was completed. A CBC must be completed every three years. Additional Comments/ Reminders: Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at www.mppfc.org. Lead in Water - Family Childcare Homes Operator must now Test for lead in water used for drinking and cooking. For information on how to enroll and complete testing please visit https://www.cleanwaterforuskids.org/en/carolina/. I emailed you a copy of the overview for Lead in Water Testing during today’s visit. Lead Based Paint & Asbestos - The Child Care Commission adopted childcare rule changes in January 2024. Changes relate to definitions; lead and asbestos for family child care homes and building requirements for family child care homes. This is a legislatively mandated effort to address lead and asbestos hazards in North Carolina public schools, licensed child care centers, and licensed family child care homes. Participation will allow facilities to meet all rule requirements for identified lead and asbestos hazards, as required by law. For information on how to enroll and complete testing please visit https://www.cleanwaterforuskids.org/en/carolina/. I emailed you a copy of the overview for Lead in Water Testing during today’s visit. Moodle Support – You can access a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (252) 820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: LAKISHA SKINNER Operation Type: Family CC Home Case Number: Visit Date: 8/16/2023 Number Present: 4 Completed Date: 8/16/2023 Age: From 2 To 9 Total Minutes: 105 Time In: 08:00 AM Time Out: 09:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced * The purpose of today’s unannounced visit was to verify correction of the staff: child ratio and supervision violations observed during the Annual Compliance visit completed on August 3, 2023. The operator, her daughter, her fifteen (15) year old niece, and husband were present. Limited monitoring was completed during the visit. Children were engaged in indoor free play prior to transitioning to breakfast, which included toast, mandarin oranges, and milk. Personal care routines were observed. The compliance history was reviewed with the operator. The program’s compliance history was eighty-two percent as of 8/15/23. The following violation was documented. Violation Number Comment Rule 1887 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser were not in their original container or in another labeled container, used according to manufacturer's instructions. A can of Febreze air freshener was stored on a shelf in the designated childcare space. .1719(a)(7) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/30/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE WITH THE DOCUMENTED VIOLATION (S): Aerosols - All aerosol cans are highly flammable and present a hazard because of the compressed gas used as a propellant. If punctured, the contents may be released so forcefully that injuries can result. Cooking spray, spray paint, air freshener, shaving cream and hair spray are a few examples of this item type. A can of Febreze air freshener was stored on a shelf in the designated childcare space. ALL aerosols must be kept in locked storage. Locked storage rooms and cabinets include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. COMPLIANCE VERIFICATION WITH VIOLATIONS DOCUMENTED DURING THE ANNUAL COMPLIANCE VISIT ON 8/3/23. Item # 101 - Number of children exceeded number allowed. Three (3) preschool-aged children and one (1) school-aged child was observed in care during today's visit. This item was observed in compliance. Item # 102 - Number of preschool children exceeded five children, including the provider's own preschool children. Three (3) preschool-aged children were observed in care today. This item was observed in compliance. Item # 407 - Operator was not the person on-site, providing care to children. The item was observed in compliance as the operator was the only individual providing care for the children today. Item # 702 – Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. This was observed in compliance today. Item # 716 - Electrical outlets not in use were not covered. This was observed in compliance today. Item # 910 – Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A preschool-aged child enrolled on 1/18/23 had a health assessment on file dated 3/3/22. Item # 911 - Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A preschool aged child enrolled on 1/18/23 had an immunization record on file dated 3/9/23. Item # 921 – Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. This was observed in compliance as the attendance records were complete and available for review today. Item # 1306 - Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The ITS-SIDS training for the operator expired on 1/22/23. The training was completed on 8/15/23. Compliance has been met for this item. Item # 1887 – Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser were not in their original container or in another labeled container, used according to manufacturer's instructions. A can of Febreze air freshener was stored on a shelf in the designated childcare space. This was corrected during the visit. Item # 1922 – Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. This item was corrected during the 8/3/23 visit and observed in compliance today. Item # 2022 – Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator completed the health and safety trainings on 6/28/18. I observed training certificates for the completion of the health and safety trainings dated 8/14/23. Item # 2025 - Operator and/or staff members did not complete a professional development plan within one year of employment. The annual update of the professional development for the operator was completed on 7/26/22. I observed an updated professional development plan updated 8/14/23, including an unofficial transcript for work completed and classes to be completed in the fall of 2023 and winter 2024. ADDITIONAL COMMENTS/REMINDERS: The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at www.mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Child Care Consultant, 252-820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09.1721 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: LAKISHA SKINNER Operation Type: Family CC Home Case Number: Visit Date: 8/3/2023 Number Present: 12 Completed Date: 8/3/2023 Age: From 2 To 9 Total Minutes: 395 Time In: 08:10 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. The operator assisted me with today’s visit. Your program currently operates with a five-star family child care license, issued 9/22/22, earning 7 points in the education component, 7 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted 9/1/22. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-six percent as of 8/2/23. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You, six (6) preschool-aged children, and three (3) school-aged children were present when I arrived. Your fifteen (15) year old daughter, thirteen (13) year old daughter, and fourteen (14) year old niece were also present. One (1) preschool-aged child was picked up within minutes of my arrival. The remaining children engaged in indoor free play. The directive to clean up was given and the children followed you into the space adjoining the kitchen. While there they assembled puzzles while you prepared breakfast. An additional preschool-ages child arrived and was on the porch with your fifteen (15) year old daughter. One preschool-aged child inside the facility was picked up and the child on the porch was brought inside. Breakfast included waffles, mandarin oranges, and milk. After breakfast, you gathered the children and engaged in a large group activity before transitioning to outdoor free play. I observed a swing set with a slide, riding toys, and a tunnel in the outdoor space. Trees provided natural shade for the children to play. Personal care routines were observed. One (1) school-aged child was picked up before lunch. Lunch included BBQ ribs, green beans, sliced apples, bread, and milk. After lunch the preschool-aged children transitioned to rest time, while the two (2) school-aged children played board games. One (1) additional school-aged child arrived and joined the children as they played. The following violations were documented. Violation Number Comment Rule 101 Number of children exceeded number allowed. Seven (7) preschool-aged children and three (3) school-aged children were observed in care during today's visit. GS 110-91(7)(b) & 110-86(3)(b) 102 Number of preschool children exceeded five children, including the provider's own preschool children. Seven (7) preschool-aged children were observed in care during today's visit. GS 110-91(7)(b) 407 Operator was not the person on-site, providing care to children. The operator's fifteen (15) year old daughter provided care for a preschool-aged child on the front porch of the facility. GS 110-91(8) 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. A gas can was stored on the back of a truck leading to the outdoor play space. .1719 (a) (1) 716 Electrical outlets not in use were not covered. Two (2) open outlets were observed in the entrance hallway of the facility. One (1) open outlet was observed in the hallway leading to the bathroom used by the children. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A preschool-aged child enrolled on 1/18/23 had a health assessment on file dated 3/3/22. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A preschool-aged child enrolled on 1/18/23 had an immunization record on file dated 3/9/23. GS 110-91(1); .1721(a)(2) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three (3) out of the ten (10) children present were not documented on the daily attendance records. .1721(e)(6) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The ITS-SIDS training for the operator expired on 1/22/23 and has not been completed to date. .1703(a)(4) 1887 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser were not in their original container or in another labeled container, used according to manufacturer's instructions. A bottle of Purple Power Degreaser/Cleaner was stored in a bucket on the ground leading to the outdoor play space. .1719(a)(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. A grocery store bag used to store trash bags was stored on a shelf in the designated childcare space. .1719(a)(18) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator completed the health and safety trainings on 6/28/18 and has not completed the trainings as a part of on-going training within the last five years. .1703(d)(2) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. The annual update of the professional development for the operator was completed on 7/26/22. .1703(i) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/17/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE WITH THE DOCUMENTED VIOLATION (S): Capacity - Operating a FCCH requires careful planning as well as proactive and protective measures to ensure the safety of the children in your care. Group size and ratio of children to adults are limited to allow for one-to-one interaction, intimate knowledge of individual children, and consistent caregiving. Of the children present at any one time in a family childcare home, no more than five children can be preschool-aged. At arrival six (6) preschool-aged and three (3) school-aged children were present. You explained that one (1) out of the six (6) preschool-aged children present was a carryover from your third shift. The parent arrived within minutes of the visit, leaving you with five (5) preschool-aged children. As you prepared breakfast another preschool-aged child arrived and was left on the front porch with your fifteen (15) year old daughter bringing your count back to six (6) preschool-aged children. Within minutes, an adult arrived to pick up one (1) preschool-aged child inside the facility bringing the count back to five (5) preschool -aged children. You are licensed to provide care for five (5) preschool-aged children and three (3) school-aged children. You are also licensed to provide care for the children enrolled. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements. Storage of Hazardous Items - There are over two million human poison exposures reported to poison centers every year. Children under six years of age account for over half of those potential poisonings. All children must be cared for in safe environments and protected from the risk of potentially dangerous products. A gas can was stored on the back of a truck leading to the unfenced outdoor play space. Gasoline is an accelerant and combustible. It must be removed immediately and maintained in a locked space. Additionally, a bottle of Purple Power Degreaser/Cleaner was stored in a bucket on the ground leading to the outdoor play space. It must also be immediately removed and kept in locked storage. Locked storage spaces include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Attendance- Promoting the health and safety of individual children requires keeping records regarding supervision of each child in care. You must know which children are receiving care at any given time and for how long they were in your care each day. During today’s visit, attendance records for three (3) out of the ten (10) children in care were not complete. You stated the parents were in a rush and forgot to sign the children in. Your daily attendance records must be available, current, and include arrival and departure times for the children. Reviewing operational policies thoroughly with potential families during the enrollment process will help to eliminate this issue. Plastic Bags – Plastic bags have been recognized for many years as a suffocation hazard. The U.S. Consumer Product Safety Commission (CPSC) has received average annual reports of twenty-five deaths per year to children due to suffocation from plastic bags. In child care facilities, plastic bags must be made inaccessible to children less than three years of age. A grocery bag used to store trash bags was stored on a shelf in the designated childcare space. If you are going to use the plastic bags, then these bags must be stored out of reach of the children, which is defined as five feet or higher from the finished floor. ITS-SIDS - All staff, caring for infants must receive a copy of the Safe Sleep Policy and additional educational information and training on the importance of consistent use of safe sleep policies and practices before they are allowed to care for infants. Your SIDS training expired on 1/22/23 and has not been completed to date. You contacted the Beaufort Hyde Partnership for Children and scheduled a training for 8/15/23. Documentation that training has occurred must be submitted and be kept on file. You must develop a system to ensure required trainings are completed on or before expiration dates. Professional Development Plans - Recent research initiatives show that high-quality child care is important to good outcomes for children, and that caregiver education and training are key to providing good care. Professional development refers to the ongoing, formal preparation that gives child care staff the knowledge and skills they need to best serve children and families. Your last professional development plan was dated on 7/26/22. Working with children is a profession that requires knowledge of how children grow and develop, skills to communicate effectively with children and parents, and a great amount of dedication and love for the work. This requires an annual review of what training areas are needed and a plan as to how you will achieve the goal(s). Contrary to what many believe, working in child care is not “just baby-sitting”. Specialized education and training are essential for overall success. Electrical Outlets- Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. For this reason, all electrical outlets, including those on power strips, not in use that are in areas accessible to children must be protected with a safety plug or a tamper-resistant electrical outlet. Open electrical outlets were observed in the entrance hallway of the family childcare home and in the hallway leading to the bathroom used by the children. Tape a reminder on the wall over each socket and power stick to serve as a reminder to add the safety cover when not in use or have the wall plate on the socket replaced with a tamper resistant electrical outlet. Health Records - Routine immunizations at the appropriate age are the best means of protecting children against vaccine-preventable diseases. According to Caring for Our Children, immunization is particularly important for children in child care because preschool-aged children have the highest age-specific incidence or are at high risk of complications from many vaccine-preventable diseases. Additionally, health assessments prevent the spread of communicable diseases. One preschool-aged child enrolled on 1/18/23, received a health assessment on 3/3/22. This is older than the 12 months prior to enrollment. The immunization record on file was received on 3/9/23, this is outside of the 30-day window to receive the documentation. The parent/guardian must submit a certificate of immunization and a health assessment on the child's first day of attendance or within 30 calendar days from the first day of attendance. Documentation of compliance is due within two weeks of today’s visit. Health and Safety Training Requirements - Staff training requirements are essential for adults who interact with and teach children. These requirements protect children in child care facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. The operator did not complete required health and safety trainings within 5 years of completing the previous health and safety trainings. Research demonstrates knowledge of brain development stages and learning methods enhances your ability to work with young children appropriately and to the full benefit of the child. During today’s visit we worked together to get you and the additional caregiver enrolled in the 2023 CCDF Health and Safety Trainings and Medication in Child Care training in the DCDEE Moodle portal. As a part of those trainings, you must also complete Recognizing and Responding to Suspicions of Child Maltreatment at https://www.preventchildabusenc.org/recognizing-responding-online-course/. All courses and supporting documentation must be submitted on or before 8/17/23. ADDITIONAL COMMENTS/ REMINDERS: Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at www.mppfc.org. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. Moodle Support – You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (252) 820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: LAKISHA SKINNER Operation Type: Family CC Home Case Number: Visit Date: 8/3/2023 Number Present: 12 Completed Date: 8/3/2023 Age: From 2 To 9 Total Minutes: 395 Time In: 08:10 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. The operator assisted me with today’s visit. Your program currently operates with a five-star family child care license, issued 9/22/22, earning 7 points in the education component, 7 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted 9/1/22. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-six percent as of 8/2/23. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You, six (6) preschool-aged children, and three (3) school-aged children were present when I arrived. Your fifteen (15) year old daughter, thirteen (13) year old daughter, and fourteen (14) year old niece were also present. One (1) preschool-aged child was picked up within minutes of my arrival. The remaining children engaged in indoor free play. The directive to clean up was given and the children followed you into the space adjoining the kitchen. While there they assembled puzzles while you prepared breakfast. An additional preschool-ages child arrived and was on the porch with your fifteen (15) year old daughter. One preschool-aged child inside the facility was picked up and the child on the porch was brought inside. Breakfast included waffles, mandarin oranges, and milk. After breakfast, you gathered the children and engaged in a large group activity before transitioning to outdoor free play. I observed a swing set with a slide, riding toys, and a tunnel in the outdoor space. Trees provided natural shade for the children to play. Personal care routines were observed. One (1) school-aged child was picked up before lunch. Lunch included BBQ ribs, green beans, sliced apples, bread, and milk. After lunch the preschool-aged children transitioned to rest time, while the two (2) school-aged children played board games. One (1) additional school-aged child arrived and joined the children as they played. The following violations were documented. Violation Number Comment Rule 101 Number of children exceeded number allowed. Seven (7) preschool-aged children and three (3) school-aged children were observed in care during today's visit. GS 110-91(7)(b) & 110-86(3)(b) 102 Number of preschool children exceeded five children, including the provider's own preschool children. Seven (7) preschool-aged children were observed in care during today's visit. GS 110-91(7)(b) 407 Operator was not the person on-site, providing care to children. The operator's fifteen (15) year old daughter provided care for a preschool-aged child on the front porch of the facility. GS 110-91(8) 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. A gas can was stored on the back of a truck leading to the outdoor play space. .1719 (a) (1) 716 Electrical outlets not in use were not covered. Two (2) open outlets were observed in the entrance hallway of the facility. One (1) open outlet was observed in the hallway leading to the bathroom used by the children. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A preschool-aged child enrolled on 1/18/23 had a health assessment on file dated 3/3/22. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A preschool-aged child enrolled on 1/18/23 had an immunization record on file dated 3/9/23. GS 110-91(1); .1721(a)(2) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three (3) out of the ten (10) children present were not documented on the daily attendance records. .1721(e)(6) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The ITS-SIDS training for the operator expired on 1/22/23 and has not been completed to date. .1703(a)(4) 1887 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser were not in their original container or in another labeled container, used according to manufacturer's instructions. A bottle of Purple Power Degreaser/Cleaner was stored in a bucket on the ground leading to the outdoor play space. .1719(a)(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. A grocery store bag used to store trash bags was stored on a shelf in the designated childcare space. .1719(a)(18) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator completed the health and safety trainings on 6/28/18 and has not completed the trainings as a part of on-going training within the last five years. .1703(d)(2) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. The annual update of the professional development for the operator was completed on 7/26/22. .1703(i) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/17/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE WITH THE DOCUMENTED VIOLATION (S): Capacity - Operating a FCCH requires careful planning as well as proactive and protective measures to ensure the safety of the children in your care. Group size and ratio of children to adults are limited to allow for one-to-one interaction, intimate knowledge of individual children, and consistent caregiving. Of the children present at any one time in a family childcare home, no more than five children can be preschool-aged. At arrival six (6) preschool-aged and three (3) school-aged children were present. You explained that one (1) out of the six (6) preschool-aged children present was a carryover from your third shift. The parent arrived within minutes of the visit, leaving you with five (5) preschool-aged children. As you prepared breakfast another preschool-aged child arrived and was left on the front porch with your fifteen (15) year old daughter bringing your count back to six (6) preschool-aged children. Within minutes, an adult arrived to pick up one (1) preschool-aged child inside the facility bringing the count back to five (5) preschool -aged children. You are licensed to provide care for five (5) preschool-aged children and three (3) school-aged children. You are also licensed to provide care for the children enrolled. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements. Storage of Hazardous Items - There are over two million human poison exposures reported to poison centers every year. Children under six years of age account for over half of those potential poisonings. All children must be cared for in safe environments and protected from the risk of potentially dangerous products. A gas can was stored on the back of a truck leading to the unfenced outdoor play space. Gasoline is an accelerant and combustible. It must be removed immediately and maintained in a locked space. Additionally, a bottle of Purple Power Degreaser/Cleaner was stored in a bucket on the ground leading to the outdoor play space. It must also be immediately removed and kept in locked storage. Locked storage spaces include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Attendance- Promoting the health and safety of individual children requires keeping records regarding supervision of each child in care. You must know which children are receiving care at any given time and for how long they were in your care each day. During today’s visit, attendance records for three (3) out of the ten (10) children in care were not complete. You stated the parents were in a rush and forgot to sign the children in. Your daily attendance records must be available, current, and include arrival and departure times for the children. Reviewing operational policies thoroughly with potential families during the enrollment process will help to eliminate this issue. Plastic Bags – Plastic bags have been recognized for many years as a suffocation hazard. The U.S. Consumer Product Safety Commission (CPSC) has received average annual reports of twenty-five deaths per year to children due to suffocation from plastic bags. In child care facilities, plastic bags must be made inaccessible to children less than three years of age. A grocery bag used to store trash bags was stored on a shelf in the designated childcare space. If you are going to use the plastic bags, then these bags must be stored out of reach of the children, which is defined as five feet or higher from the finished floor. ITS-SIDS - All staff, caring for infants must receive a copy of the Safe Sleep Policy and additional educational information and training on the importance of consistent use of safe sleep policies and practices before they are allowed to care for infants. Your SIDS training expired on 1/22/23 and has not been completed to date. You contacted the Beaufort Hyde Partnership for Children and scheduled a training for 8/15/23. Documentation that training has occurred must be submitted and be kept on file. You must develop a system to ensure required trainings are completed on or before expiration dates. Professional Development Plans - Recent research initiatives show that high-quality child care is important to good outcomes for children, and that caregiver education and training are key to providing good care. Professional development refers to the ongoing, formal preparation that gives child care staff the knowledge and skills they need to best serve children and families. Your last professional development plan was dated on 7/26/22. Working with children is a profession that requires knowledge of how children grow and develop, skills to communicate effectively with children and parents, and a great amount of dedication and love for the work. This requires an annual review of what training areas are needed and a plan as to how you will achieve the goal(s). Contrary to what many believe, working in child care is not “just baby-sitting”. Specialized education and training are essential for overall success. Electrical Outlets- Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. For this reason, all electrical outlets, including those on power strips, not in use that are in areas accessible to children must be protected with a safety plug or a tamper-resistant electrical outlet. Open electrical outlets were observed in the entrance hallway of the family childcare home and in the hallway leading to the bathroom used by the children. Tape a reminder on the wall over each socket and power stick to serve as a reminder to add the safety cover when not in use or have the wall plate on the socket replaced with a tamper resistant electrical outlet. Health Records - Routine immunizations at the appropriate age are the best means of protecting children against vaccine-preventable diseases. According to Caring for Our Children, immunization is particularly important for children in child care because preschool-aged children have the highest age-specific incidence or are at high risk of complications from many vaccine-preventable diseases. Additionally, health assessments prevent the spread of communicable diseases. One preschool-aged child enrolled on 1/18/23, received a health assessment on 3/3/22. This is older than the 12 months prior to enrollment. The immunization record on file was received on 3/9/23, this is outside of the 30-day window to receive the documentation. The parent/guardian must submit a certificate of immunization and a health assessment on the child's first day of attendance or within 30 calendar days from the first day of attendance. Documentation of compliance is due within two weeks of today’s visit. Health and Safety Training Requirements - Staff training requirements are essential for adults who interact with and teach children. These requirements protect children in child care facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. The operator did not complete required health and safety trainings within 5 years of completing the previous health and safety trainings. Research demonstrates knowledge of brain development stages and learning methods enhances your ability to work with young children appropriately and to the full benefit of the child. During today’s visit we worked together to get you and the additional caregiver enrolled in the 2023 CCDF Health and Safety Trainings and Medication in Child Care training in the DCDEE Moodle portal. As a part of those trainings, you must also complete Recognizing and Responding to Suspicions of Child Maltreatment at https://www.preventchildabusenc.org/recognizing-responding-online-course/. All courses and supporting documentation must be submitted on or before 8/17/23. ADDITIONAL COMMENTS/ REMINDERS: Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at www.mppfc.org. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. Moodle Support – You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (252) 820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HEAVENLY DAYS CHILDCARE HOME Facility ID: 74000781 Consultant: LAKISHA SKINNER Operation Type: Family CC Home Case Number: Visit Date: 8/3/2023 Number Present: 12 Completed Date: 8/3/2023 Age: From 2 To 9 Total Minutes: 395 Time In: 08:10 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for an annual compliance visit. The operator assisted me with today’s visit. Your program currently operates with a five-star family child care license, issued 9/22/22, earning 7 points in the education component, 7 points in the program standards component and 1 quality point for infant capacity restricted to no more than two children under one year of age. The last annual compliance visit was conducted 9/1/22. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-six percent as of 8/2/23. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You, six (6) preschool-aged children, and three (3) school-aged children were present when I arrived. Your fifteen (15) year old daughter, thirteen (13) year old daughter, and fourteen (14) year old niece were also present. One (1) preschool-aged child was picked up within minutes of my arrival. The remaining children engaged in indoor free play. The directive to clean up was given and the children followed you into the space adjoining the kitchen. While there they assembled puzzles while you prepared breakfast. An additional preschool-ages child arrived and was on the porch with your fifteen (15) year old daughter. One preschool-aged child inside the facility was picked up and the child on the porch was brought inside. Breakfast included waffles, mandarin oranges, and milk. After breakfast, you gathered the children and engaged in a large group activity before transitioning to outdoor free play. I observed a swing set with a slide, riding toys, and a tunnel in the outdoor space. Trees provided natural shade for the children to play. Personal care routines were observed. One (1) school-aged child was picked up before lunch. Lunch included BBQ ribs, green beans, sliced apples, bread, and milk. After lunch the preschool-aged children transitioned to rest time, while the two (2) school-aged children played board games. One (1) additional school-aged child arrived and joined the children as they played. The following violations were documented. Violation Number Comment Rule 101 Number of children exceeded number allowed. Seven (7) preschool-aged children and three (3) school-aged children were observed in care during today's visit. GS 110-91(7)(b) & 110-86(3)(b) 102 Number of preschool children exceeded five children, including the provider's own preschool children. Seven (7) preschool-aged children were observed in care during today's visit. GS 110-91(7)(b) 407 Operator was not the person on-site, providing care to children. The operator's fifteen (15) year old daughter provided care for a preschool-aged child on the front porch of the facility. GS 110-91(8) 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. A gas can was stored on the back of a truck leading to the outdoor play space. .1719 (a) (1) 716 Electrical outlets not in use were not covered. Two (2) open outlets were observed in the entrance hallway of the facility. One (1) open outlet was observed in the hallway leading to the bathroom used by the children. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A preschool-aged child enrolled on 1/18/23 had a health assessment on file dated 3/3/22. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A preschool-aged child enrolled on 1/18/23 had an immunization record on file dated 3/9/23. GS 110-91(1); .1721(a)(2) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three (3) out of the ten (10) children present were not documented on the daily attendance records. .1721(e)(6) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The ITS-SIDS training for the operator expired on 1/22/23 and has not been completed to date. .1703(a)(4) 1887 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser were not in their original container or in another labeled container, used according to manufacturer's instructions. A bottle of Purple Power Degreaser/Cleaner was stored in a bucket on the ground leading to the outdoor play space. .1719(a)(7) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. A grocery store bag used to store trash bags was stored on a shelf in the designated childcare space. .1719(a)(18) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator completed the health and safety trainings on 6/28/18 and has not completed the trainings as a part of on-going training within the last five years. .1703(d)(2) 2025 Operator and/or staff members did not complete a professional development plan within one year of employment. The annual update of the professional development for the operator was completed on 7/26/22. .1703(i) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/17/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE WITH THE DOCUMENTED VIOLATION (S): Capacity - Operating a FCCH requires careful planning as well as proactive and protective measures to ensure the safety of the children in your care. Group size and ratio of children to adults are limited to allow for one-to-one interaction, intimate knowledge of individual children, and consistent caregiving. Of the children present at any one time in a family childcare home, no more than five children can be preschool-aged. At arrival six (6) preschool-aged and three (3) school-aged children were present. You explained that one (1) out of the six (6) preschool-aged children present was a carryover from your third shift. The parent arrived within minutes of the visit, leaving you with five (5) preschool-aged children. As you prepared breakfast another preschool-aged child arrived and was left on the front porch with your fifteen (15) year old daughter bringing your count back to six (6) preschool-aged children. Within minutes, an adult arrived to pick up one (1) preschool-aged child inside the facility bringing the count back to five (5) preschool -aged children. You are licensed to provide care for five (5) preschool-aged children and three (3) school-aged children. You are also licensed to provide care for the children enrolled. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements. Storage of Hazardous Items - There are over two million human poison exposures reported to poison centers every year. Children under six years of age account for over half of those potential poisonings. All children must be cared for in safe environments and protected from the risk of potentially dangerous products. A gas can was stored on the back of a truck leading to the unfenced outdoor play space. Gasoline is an accelerant and combustible. It must be removed immediately and maintained in a locked space. Additionally, a bottle of Purple Power Degreaser/Cleaner was stored in a bucket on the ground leading to the outdoor play space. It must also be immediately removed and kept in locked storage. Locked storage spaces include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Attendance- Promoting the health and safety of individual children requires keeping records regarding supervision of each child in care. You must know which children are receiving care at any given time and for how long they were in your care each day. During today’s visit, attendance records for three (3) out of the ten (10) children in care were not complete. You stated the parents were in a rush and forgot to sign the children in. Your daily attendance records must be available, current, and include arrival and departure times for the children. Reviewing operational policies thoroughly with potential families during the enrollment process will help to eliminate this issue. Plastic Bags – Plastic bags have been recognized for many years as a suffocation hazard. The U.S. Consumer Product Safety Commission (CPSC) has received average annual reports of twenty-five deaths per year to children due to suffocation from plastic bags. In child care facilities, plastic bags must be made inaccessible to children less than three years of age. A grocery bag used to store trash bags was stored on a shelf in the designated childcare space. If you are going to use the plastic bags, then these bags must be stored out of reach of the children, which is defined as five feet or higher from the finished floor. ITS-SIDS - All staff, caring for infants must receive a copy of the Safe Sleep Policy and additional educational information and training on the importance of consistent use of safe sleep policies and practices before they are allowed to care for infants. Your SIDS training expired on 1/22/23 and has not been completed to date. You contacted the Beaufort Hyde Partnership for Children and scheduled a training for 8/15/23. Documentation that training has occurred must be submitted and be kept on file. You must develop a system to ensure required trainings are completed on or before expiration dates. Professional Development Plans - Recent research initiatives show that high-quality child care is important to good outcomes for children, and that caregiver education and training are key to providing good care. Professional development refers to the ongoing, formal preparation that gives child care staff the knowledge and skills they need to best serve children and families. Your last professional development plan was dated on 7/26/22. Working with children is a profession that requires knowledge of how children grow and develop, skills to communicate effectively with children and parents, and a great amount of dedication and love for the work. This requires an annual review of what training areas are needed and a plan as to how you will achieve the goal(s). Contrary to what many believe, working in child care is not “just baby-sitting”. Specialized education and training are essential for overall success. Electrical Outlets- Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. For this reason, all electrical outlets, including those on power strips, not in use that are in areas accessible to children must be protected with a safety plug or a tamper-resistant electrical outlet. Open electrical outlets were observed in the entrance hallway of the family childcare home and in the hallway leading to the bathroom used by the children. Tape a reminder on the wall over each socket and power stick to serve as a reminder to add the safety cover when not in use or have the wall plate on the socket replaced with a tamper resistant electrical outlet. Health Records - Routine immunizations at the appropriate age are the best means of protecting children against vaccine-preventable diseases. According to Caring for Our Children, immunization is particularly important for children in child care because preschool-aged children have the highest age-specific incidence or are at high risk of complications from many vaccine-preventable diseases. Additionally, health assessments prevent the spread of communicable diseases. One preschool-aged child enrolled on 1/18/23, received a health assessment on 3/3/22. This is older than the 12 months prior to enrollment. The immunization record on file was received on 3/9/23, this is outside of the 30-day window to receive the documentation. The parent/guardian must submit a certificate of immunization and a health assessment on the child's first day of attendance or within 30 calendar days from the first day of attendance. Documentation of compliance is due within two weeks of today’s visit. Health and Safety Training Requirements - Staff training requirements are essential for adults who interact with and teach children. These requirements protect children in child care facilities by ensuring these facilities provide a physically safe and healthy environment where the developmental needs of children are being met and where children are cared for by qualified staff. The operator did not complete required health and safety trainings within 5 years of completing the previous health and safety trainings. Research demonstrates knowledge of brain development stages and learning methods enhances your ability to work with young children appropriately and to the full benefit of the child. During today’s visit we worked together to get you and the additional caregiver enrolled in the 2023 CCDF Health and Safety Trainings and Medication in Child Care training in the DCDEE Moodle portal. As a part of those trainings, you must also complete Recognizing and Responding to Suspicions of Child Maltreatment at https://www.preventchildabusenc.org/recognizing-responding-online-course/. All courses and supporting documentation must be submitted on or before 8/17/23. ADDITIONAL COMMENTS/ REMINDERS: Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at www.mppfc.org. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. Moodle Support – You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (252) 820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, (252) 373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times