WW Estes Elementary School Head Start

10A NCAC 09 .0604 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 9 Completed Date: 4/28/2026 Age: From 3 To 5 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License assessment visit including compliance with requirements located in Child Care Rule Section .3000 in spaces #1, where children participating in the NC Pre-K program are cared for. Due to poor internet connection, a hand-written summary of today's visit was completed, reviewed with you and signed by Kaoru Eddins, Child Care Consultant and also signed by Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed in the office and later emailed to Mr. Wolff. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Community Action Opportunities is current/active as of 4/24/26. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meet Head Start staff/child ratios and enhanced space. The last annual compliance visit was conducted on 5/6/26. The last fire drill was practiced on 3/11/26. The last shelter-in-place drill was practiced on 3/4/26. The last playground inspection was documented on 4/1/26. The last fire inspection was approved on 2/13/26. The last sanitation inspection was conducted on 1/8/26 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Approved formative assessment is Teaching Strategies Gold. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Eight (8) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. Nine (9) children, three (3) to five (5) years of age, were present with three (3) staff members. Some children sat with a teacher and created umbrellas while other children engaged in free play with playdough, blocks, fire truck tent and other materials. When one (1) child was loud, the lead teacher quietly and gently instructed the child to use inside voice. Approximately at 9:30 am, breakfast was served. Children washed their hands in the sinks in the hallway and sat at the tables. Chicken biscuit, apple sauce and milk were served, and the items were accurately listed on the menu. No medications were maintained in the classroom. Due to inclement weather, children did not play on the playground but danced and did yoga. Yoga video was played on the computer screen, and the screen time log was not completed. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored during today’s visit. Staff and Training Worksheet was submitted by Mr. Wolff during visit. However, the dates on the worksheet have not been updated. Therefore, I asked Mr. Wolff to update the worksheet during visit. The following documents were reviewed for staff members: A. Gutierrez: Date of employment – 8/12/22 TB – 5/18/22 – skin test page was not on file for review. Medical – 5/18/22 HQ – 8/21/25 Application – 5/18/22 Orientation – 2ks 8/25/22, 6wks8/26/22 OP/PP – 10/10/22 Recognizing and Responding … training – 8/18/22 CBC expiration date – 7/19/27 ASE/SDP – 5/29/25 EI – 8/21/25 Shaken Baby policy – 8/21/25 EPR/EMC review – 8/21/25 CPR/FA expiration date – 7/2026 Credential – 5/9/23 Health and Safety training – 9/8/22 On-going training (15 hours required) - 17.25 hrs. (from August 2025 to current). 23 hours (from August 2024 – May 2025) Playground safety training – 3/11/24 M. Houser: DOE – 9/8/25 Medical – 8/19/25 TB – 9/5/25 HQ – 9/8/25 Application -8/14/25 Op/pp – 9/8/25 Orientation 2ks 9/9/25, 6wks 9/10/26 CBC expiration date – 7/11/30 EI – 9/8/25 Shaken baby policy – 9/8/25 EPR/EMC – 9/8/25 CPR/FA – expires on 5/6/27 Health and Safety training – only training that complete within twelve (12) months prior to the date of employment is valid. Therefore, no health and safety training on file are valid. RRSCM – 9/9/25 A. Melyan: DOE – 8/13/18 HQ – 8/20/24 Medical – 8/2/18 TB – 8/3/18 Application – 5/22/18 Orientation 2wks 8/21/18, 6wks -8/13/18 – firsthand observation of the center’s daily operations not completed. OP/PP – 8/18/23 Education – CD RRSCM – 9/7/23 CBC expiration date – 8/31/27 ASE/SDP – 4/7/25 Continuing license will expire on 6/30/27 EI – 8/21/25 Shaken baby policy – 8/21/25 CPR/FA expiration date – 07/2027 Health and Safety training – 3/20/23 EPR in Child Care training – 9/10/19 On-going training – 8/13/24 – 8/12/25 more than five (5) hours Playground safety training – not on file EPR/EMC review – 8/21/25 Rated License Assessment: Application for Rated License Assessment with Head Start Accreditation Pathway was submitted by Mr. Wolff via email on 3/2/26. Staff/Child ratio was also submitted. The Head Start Grantee status was verified on the Head Start website prior to this visit. Staff/child ratio sheet for Head Start accreditation was not posted in the classroom, but I printed the submitted form, and Mr. Wolff posted the form during visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The monitoring tool completed by Mr. Wolff on 10/23/25, and Jessica Redford conducted a desk audit on 1/9/26. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance The current NC Pre-K staff are lead teacher, Ashley Melyan, and teacher, Ada Gutierrez-Gonzalez. Two (2) children files were monitored for completed health assessments and developmental screenings. The first day of school was 8/25/25. The classroom operates from 8 am to 2:30 pm. The following violations were documented during today’s visit: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Yoga video was played during group time for nine (9) children, three-to-five years of age, but screen time log was not completed. .0510(d)(2)(A-C) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) outlets on the extension cord by the file cabinet were not covered with safety covers. 10A NCAC 09 .0604(c) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member's TB skin test result was not on file for review (the staff member answered yes to one of the questionnaires). .0701(a) Technical assistance was provided as follows: 524: screen time log Screen time log regardless of purpose – whether it is for group time, gross motor play or other reasons, must be logged and cannot exceed thirty (30) minutes per day and no more than two (2) and a half hours per week. To comply, screen time offered for each child during today’s visit must be logged on the screen time log. Ms. Melyan completed the screen time log during visit. Therefore, this violation was marked corrected during visit. 812: electrical outlets Outlets not during use must be covered with safety covers. To comply, two (2) outlets on the extension cord by the file cabinets must be covered with safety covers. Ms. Melyan covered the two (2) outlets with safety covers, therefore, this violation was marked corrected during visit. 1033: TB test When staff member answers yes to any of the questions on the TB form, additional skin test is required. To comply, A. Gutierrez must complete additional skin test or locate the completed results. In your compliance letter, please verify the completion of this task. Please do not share staff members’ medical information via email. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/12/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Health and Safety training: M. Hauser shall complete the Health and Safety training prior to 9/8/26. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 9 Completed Date: 4/28/2026 Age: From 3 To 5 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License assessment visit including compliance with requirements located in Child Care Rule Section .3000 in spaces #1, where children participating in the NC Pre-K program are cared for. Due to poor internet connection, a hand-written summary of today's visit was completed, reviewed with you and signed by Kaoru Eddins, Child Care Consultant and also signed by Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed in the office and later emailed to Mr. Wolff. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Community Action Opportunities is current/active as of 4/24/26. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meet Head Start staff/child ratios and enhanced space. The last annual compliance visit was conducted on 5/6/26. The last fire drill was practiced on 3/11/26. The last shelter-in-place drill was practiced on 3/4/26. The last playground inspection was documented on 4/1/26. The last fire inspection was approved on 2/13/26. The last sanitation inspection was conducted on 1/8/26 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Approved formative assessment is Teaching Strategies Gold. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Eight (8) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. Nine (9) children, three (3) to five (5) years of age, were present with three (3) staff members. Some children sat with a teacher and created umbrellas while other children engaged in free play with playdough, blocks, fire truck tent and other materials. When one (1) child was loud, the lead teacher quietly and gently instructed the child to use inside voice. Approximately at 9:30 am, breakfast was served. Children washed their hands in the sinks in the hallway and sat at the tables. Chicken biscuit, apple sauce and milk were served, and the items were accurately listed on the menu. No medications were maintained in the classroom. Due to inclement weather, children did not play on the playground but danced and did yoga. Yoga video was played on the computer screen, and the screen time log was not completed. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored during today’s visit. Staff and Training Worksheet was submitted by Mr. Wolff during visit. However, the dates on the worksheet have not been updated. Therefore, I asked Mr. Wolff to update the worksheet during visit. The following documents were reviewed for staff members: A. Gutierrez: Date of employment – 8/12/22 TB – 5/18/22 – skin test page was not on file for review. Medical – 5/18/22 HQ – 8/21/25 Application – 5/18/22 Orientation – 2ks 8/25/22, 6wks8/26/22 OP/PP – 10/10/22 Recognizing and Responding … training – 8/18/22 CBC expiration date – 7/19/27 ASE/SDP – 5/29/25 EI – 8/21/25 Shaken Baby policy – 8/21/25 EPR/EMC review – 8/21/25 CPR/FA expiration date – 7/2026 Credential – 5/9/23 Health and Safety training – 9/8/22 On-going training (15 hours required) - 17.25 hrs. (from August 2025 to current). 23 hours (from August 2024 – May 2025) Playground safety training – 3/11/24 M. Houser: DOE – 9/8/25 Medical – 8/19/25 TB – 9/5/25 HQ – 9/8/25 Application -8/14/25 Op/pp – 9/8/25 Orientation 2ks 9/9/25, 6wks 9/10/26 CBC expiration date – 7/11/30 EI – 9/8/25 Shaken baby policy – 9/8/25 EPR/EMC – 9/8/25 CPR/FA – expires on 5/6/27 Health and Safety training – only training that complete within twelve (12) months prior to the date of employment is valid. Therefore, no health and safety training on file are valid. RRSCM – 9/9/25 A. Melyan: DOE – 8/13/18 HQ – 8/20/24 Medical – 8/2/18 TB – 8/3/18 Application – 5/22/18 Orientation 2wks 8/21/18, 6wks -8/13/18 – firsthand observation of the center’s daily operations not completed. OP/PP – 8/18/23 Education – CD RRSCM – 9/7/23 CBC expiration date – 8/31/27 ASE/SDP – 4/7/25 Continuing license will expire on 6/30/27 EI – 8/21/25 Shaken baby policy – 8/21/25 CPR/FA expiration date – 07/2027 Health and Safety training – 3/20/23 EPR in Child Care training – 9/10/19 On-going training – 8/13/24 – 8/12/25 more than five (5) hours Playground safety training – not on file EPR/EMC review – 8/21/25 Rated License Assessment: Application for Rated License Assessment with Head Start Accreditation Pathway was submitted by Mr. Wolff via email on 3/2/26. Staff/Child ratio was also submitted. The Head Start Grantee status was verified on the Head Start website prior to this visit. Staff/child ratio sheet for Head Start accreditation was not posted in the classroom, but I printed the submitted form, and Mr. Wolff posted the form during visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The monitoring tool completed by Mr. Wolff on 10/23/25, and Jessica Redford conducted a desk audit on 1/9/26. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance The current NC Pre-K staff are lead teacher, Ashley Melyan, and teacher, Ada Gutierrez-Gonzalez. Two (2) children files were monitored for completed health assessments and developmental screenings. The first day of school was 8/25/25. The classroom operates from 8 am to 2:30 pm. The following violations were documented during today’s visit: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Yoga video was played during group time for nine (9) children, three-to-five years of age, but screen time log was not completed. .0510(d)(2)(A-C) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) outlets on the extension cord by the file cabinet were not covered with safety covers. 10A NCAC 09 .0604(c) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member's TB skin test result was not on file for review (the staff member answered yes to one of the questionnaires). .0701(a) Technical assistance was provided as follows: 524: screen time log Screen time log regardless of purpose – whether it is for group time, gross motor play or other reasons, must be logged and cannot exceed thirty (30) minutes per day and no more than two (2) and a half hours per week. To comply, screen time offered for each child during today’s visit must be logged on the screen time log. Ms. Melyan completed the screen time log during visit. Therefore, this violation was marked corrected during visit. 812: electrical outlets Outlets not during use must be covered with safety covers. To comply, two (2) outlets on the extension cord by the file cabinets must be covered with safety covers. Ms. Melyan covered the two (2) outlets with safety covers, therefore, this violation was marked corrected during visit. 1033: TB test When staff member answers yes to any of the questions on the TB form, additional skin test is required. To comply, A. Gutierrez must complete additional skin test or locate the completed results. In your compliance letter, please verify the completion of this task. Please do not share staff members’ medical information via email. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/12/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Health and Safety training: M. Hauser shall complete the Health and Safety training prior to 9/8/26. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 9 Completed Date: 4/28/2026 Age: From 3 To 5 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License assessment visit including compliance with requirements located in Child Care Rule Section .3000 in spaces #1, where children participating in the NC Pre-K program are cared for. Due to poor internet connection, a hand-written summary of today's visit was completed, reviewed with you and signed by Kaoru Eddins, Child Care Consultant and also signed by Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed in the office and later emailed to Mr. Wolff. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Community Action Opportunities is current/active as of 4/24/26. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meet Head Start staff/child ratios and enhanced space. The last annual compliance visit was conducted on 5/6/26. The last fire drill was practiced on 3/11/26. The last shelter-in-place drill was practiced on 3/4/26. The last playground inspection was documented on 4/1/26. The last fire inspection was approved on 2/13/26. The last sanitation inspection was conducted on 1/8/26 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Approved formative assessment is Teaching Strategies Gold. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Eight (8) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. Nine (9) children, three (3) to five (5) years of age, were present with three (3) staff members. Some children sat with a teacher and created umbrellas while other children engaged in free play with playdough, blocks, fire truck tent and other materials. When one (1) child was loud, the lead teacher quietly and gently instructed the child to use inside voice. Approximately at 9:30 am, breakfast was served. Children washed their hands in the sinks in the hallway and sat at the tables. Chicken biscuit, apple sauce and milk were served, and the items were accurately listed on the menu. No medications were maintained in the classroom. Due to inclement weather, children did not play on the playground but danced and did yoga. Yoga video was played on the computer screen, and the screen time log was not completed. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored during today’s visit. Staff and Training Worksheet was submitted by Mr. Wolff during visit. However, the dates on the worksheet have not been updated. Therefore, I asked Mr. Wolff to update the worksheet during visit. The following documents were reviewed for staff members: A. Gutierrez: Date of employment – 8/12/22 TB – 5/18/22 – skin test page was not on file for review. Medical – 5/18/22 HQ – 8/21/25 Application – 5/18/22 Orientation – 2ks 8/25/22, 6wks8/26/22 OP/PP – 10/10/22 Recognizing and Responding … training – 8/18/22 CBC expiration date – 7/19/27 ASE/SDP – 5/29/25 EI – 8/21/25 Shaken Baby policy – 8/21/25 EPR/EMC review – 8/21/25 CPR/FA expiration date – 7/2026 Credential – 5/9/23 Health and Safety training – 9/8/22 On-going training (15 hours required) - 17.25 hrs. (from August 2025 to current). 23 hours (from August 2024 – May 2025) Playground safety training – 3/11/24 M. Houser: DOE – 9/8/25 Medical – 8/19/25 TB – 9/5/25 HQ – 9/8/25 Application -8/14/25 Op/pp – 9/8/25 Orientation 2ks 9/9/25, 6wks 9/10/26 CBC expiration date – 7/11/30 EI – 9/8/25 Shaken baby policy – 9/8/25 EPR/EMC – 9/8/25 CPR/FA – expires on 5/6/27 Health and Safety training – only training that complete within twelve (12) months prior to the date of employment is valid. Therefore, no health and safety training on file are valid. RRSCM – 9/9/25 A. Melyan: DOE – 8/13/18 HQ – 8/20/24 Medical – 8/2/18 TB – 8/3/18 Application – 5/22/18 Orientation 2wks 8/21/18, 6wks -8/13/18 – firsthand observation of the center’s daily operations not completed. OP/PP – 8/18/23 Education – CD RRSCM – 9/7/23 CBC expiration date – 8/31/27 ASE/SDP – 4/7/25 Continuing license will expire on 6/30/27 EI – 8/21/25 Shaken baby policy – 8/21/25 CPR/FA expiration date – 07/2027 Health and Safety training – 3/20/23 EPR in Child Care training – 9/10/19 On-going training – 8/13/24 – 8/12/25 more than five (5) hours Playground safety training – not on file EPR/EMC review – 8/21/25 Rated License Assessment: Application for Rated License Assessment with Head Start Accreditation Pathway was submitted by Mr. Wolff via email on 3/2/26. Staff/Child ratio was also submitted. The Head Start Grantee status was verified on the Head Start website prior to this visit. Staff/child ratio sheet for Head Start accreditation was not posted in the classroom, but I printed the submitted form, and Mr. Wolff posted the form during visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The monitoring tool completed by Mr. Wolff on 10/23/25, and Jessica Redford conducted a desk audit on 1/9/26. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance The current NC Pre-K staff are lead teacher, Ashley Melyan, and teacher, Ada Gutierrez-Gonzalez. Two (2) children files were monitored for completed health assessments and developmental screenings. The first day of school was 8/25/25. The classroom operates from 8 am to 2:30 pm. The following violations were documented during today’s visit: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Yoga video was played during group time for nine (9) children, three-to-five years of age, but screen time log was not completed. .0510(d)(2)(A-C) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) outlets on the extension cord by the file cabinet were not covered with safety covers. 10A NCAC 09 .0604(c) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member's TB skin test result was not on file for review (the staff member answered yes to one of the questionnaires). .0701(a) Technical assistance was provided as follows: 524: screen time log Screen time log regardless of purpose – whether it is for group time, gross motor play or other reasons, must be logged and cannot exceed thirty (30) minutes per day and no more than two (2) and a half hours per week. To comply, screen time offered for each child during today’s visit must be logged on the screen time log. Ms. Melyan completed the screen time log during visit. Therefore, this violation was marked corrected during visit. 812: electrical outlets Outlets not during use must be covered with safety covers. To comply, two (2) outlets on the extension cord by the file cabinets must be covered with safety covers. Ms. Melyan covered the two (2) outlets with safety covers, therefore, this violation was marked corrected during visit. 1033: TB test When staff member answers yes to any of the questions on the TB form, additional skin test is required. To comply, A. Gutierrez must complete additional skin test or locate the completed results. In your compliance letter, please verify the completion of this task. Please do not share staff members’ medical information via email. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/12/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Health and Safety training: M. Hauser shall complete the Health and Safety training prior to 9/8/26. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 9 Completed Date: 4/28/2026 Age: From 3 To 5 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License assessment visit including compliance with requirements located in Child Care Rule Section .3000 in spaces #1, where children participating in the NC Pre-K program are cared for. Due to poor internet connection, a hand-written summary of today's visit was completed, reviewed with you and signed by Kaoru Eddins, Child Care Consultant and also signed by Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed in the office and later emailed to Mr. Wolff. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Community Action Opportunities is current/active as of 4/24/26. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meet Head Start staff/child ratios and enhanced space. The last annual compliance visit was conducted on 5/6/26. The last fire drill was practiced on 3/11/26. The last shelter-in-place drill was practiced on 3/4/26. The last playground inspection was documented on 4/1/26. The last fire inspection was approved on 2/13/26. The last sanitation inspection was conducted on 1/8/26 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Approved formative assessment is Teaching Strategies Gold. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Eight (8) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. Nine (9) children, three (3) to five (5) years of age, were present with three (3) staff members. Some children sat with a teacher and created umbrellas while other children engaged in free play with playdough, blocks, fire truck tent and other materials. When one (1) child was loud, the lead teacher quietly and gently instructed the child to use inside voice. Approximately at 9:30 am, breakfast was served. Children washed their hands in the sinks in the hallway and sat at the tables. Chicken biscuit, apple sauce and milk were served, and the items were accurately listed on the menu. No medications were maintained in the classroom. Due to inclement weather, children did not play on the playground but danced and did yoga. Yoga video was played on the computer screen, and the screen time log was not completed. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored during today’s visit. Staff and Training Worksheet was submitted by Mr. Wolff during visit. However, the dates on the worksheet have not been updated. Therefore, I asked Mr. Wolff to update the worksheet during visit. The following documents were reviewed for staff members: A. Gutierrez: Date of employment – 8/12/22 TB – 5/18/22 – skin test page was not on file for review. Medical – 5/18/22 HQ – 8/21/25 Application – 5/18/22 Orientation – 2ks 8/25/22, 6wks8/26/22 OP/PP – 10/10/22 Recognizing and Responding … training – 8/18/22 CBC expiration date – 7/19/27 ASE/SDP – 5/29/25 EI – 8/21/25 Shaken Baby policy – 8/21/25 EPR/EMC review – 8/21/25 CPR/FA expiration date – 7/2026 Credential – 5/9/23 Health and Safety training – 9/8/22 On-going training (15 hours required) - 17.25 hrs. (from August 2025 to current). 23 hours (from August 2024 – May 2025) Playground safety training – 3/11/24 M. Houser: DOE – 9/8/25 Medical – 8/19/25 TB – 9/5/25 HQ – 9/8/25 Application -8/14/25 Op/pp – 9/8/25 Orientation 2ks 9/9/25, 6wks 9/10/26 CBC expiration date – 7/11/30 EI – 9/8/25 Shaken baby policy – 9/8/25 EPR/EMC – 9/8/25 CPR/FA – expires on 5/6/27 Health and Safety training – only training that complete within twelve (12) months prior to the date of employment is valid. Therefore, no health and safety training on file are valid. RRSCM – 9/9/25 A. Melyan: DOE – 8/13/18 HQ – 8/20/24 Medical – 8/2/18 TB – 8/3/18 Application – 5/22/18 Orientation 2wks 8/21/18, 6wks -8/13/18 – firsthand observation of the center’s daily operations not completed. OP/PP – 8/18/23 Education – CD RRSCM – 9/7/23 CBC expiration date – 8/31/27 ASE/SDP – 4/7/25 Continuing license will expire on 6/30/27 EI – 8/21/25 Shaken baby policy – 8/21/25 CPR/FA expiration date – 07/2027 Health and Safety training – 3/20/23 EPR in Child Care training – 9/10/19 On-going training – 8/13/24 – 8/12/25 more than five (5) hours Playground safety training – not on file EPR/EMC review – 8/21/25 Rated License Assessment: Application for Rated License Assessment with Head Start Accreditation Pathway was submitted by Mr. Wolff via email on 3/2/26. Staff/Child ratio was also submitted. The Head Start Grantee status was verified on the Head Start website prior to this visit. Staff/child ratio sheet for Head Start accreditation was not posted in the classroom, but I printed the submitted form, and Mr. Wolff posted the form during visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The monitoring tool completed by Mr. Wolff on 10/23/25, and Jessica Redford conducted a desk audit on 1/9/26. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance The current NC Pre-K staff are lead teacher, Ashley Melyan, and teacher, Ada Gutierrez-Gonzalez. Two (2) children files were monitored for completed health assessments and developmental screenings. The first day of school was 8/25/25. The classroom operates from 8 am to 2:30 pm. The following violations were documented during today’s visit: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Yoga video was played during group time for nine (9) children, three-to-five years of age, but screen time log was not completed. .0510(d)(2)(A-C) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) outlets on the extension cord by the file cabinet were not covered with safety covers. 10A NCAC 09 .0604(c) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member's TB skin test result was not on file for review (the staff member answered yes to one of the questionnaires). .0701(a) Technical assistance was provided as follows: 524: screen time log Screen time log regardless of purpose – whether it is for group time, gross motor play or other reasons, must be logged and cannot exceed thirty (30) minutes per day and no more than two (2) and a half hours per week. To comply, screen time offered for each child during today’s visit must be logged on the screen time log. Ms. Melyan completed the screen time log during visit. Therefore, this violation was marked corrected during visit. 812: electrical outlets Outlets not during use must be covered with safety covers. To comply, two (2) outlets on the extension cord by the file cabinets must be covered with safety covers. Ms. Melyan covered the two (2) outlets with safety covers, therefore, this violation was marked corrected during visit. 1033: TB test When staff member answers yes to any of the questions on the TB form, additional skin test is required. To comply, A. Gutierrez must complete additional skin test or locate the completed results. In your compliance letter, please verify the completion of this task. Please do not share staff members’ medical information via email. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/12/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Health and Safety training: M. Hauser shall complete the Health and Safety training prior to 9/8/26. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 9 Completed Date: 4/28/2026 Age: From 3 To 5 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License assessment visit including compliance with requirements located in Child Care Rule Section .3000 in spaces #1, where children participating in the NC Pre-K program are cared for. Due to poor internet connection, a hand-written summary of today's visit was completed, reviewed with you and signed by Kaoru Eddins, Child Care Consultant and also signed by Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed in the office and later emailed to Mr. Wolff. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Community Action Opportunities is current/active as of 4/24/26. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meet Head Start staff/child ratios and enhanced space. The last annual compliance visit was conducted on 5/6/26. The last fire drill was practiced on 3/11/26. The last shelter-in-place drill was practiced on 3/4/26. The last playground inspection was documented on 4/1/26. The last fire inspection was approved on 2/13/26. The last sanitation inspection was conducted on 1/8/26 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Approved formative assessment is Teaching Strategies Gold. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Eight (8) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. Nine (9) children, three (3) to five (5) years of age, were present with three (3) staff members. Some children sat with a teacher and created umbrellas while other children engaged in free play with playdough, blocks, fire truck tent and other materials. When one (1) child was loud, the lead teacher quietly and gently instructed the child to use inside voice. Approximately at 9:30 am, breakfast was served. Children washed their hands in the sinks in the hallway and sat at the tables. Chicken biscuit, apple sauce and milk were served, and the items were accurately listed on the menu. No medications were maintained in the classroom. Due to inclement weather, children did not play on the playground but danced and did yoga. Yoga video was played on the computer screen, and the screen time log was not completed. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored during today’s visit. Staff and Training Worksheet was submitted by Mr. Wolff during visit. However, the dates on the worksheet have not been updated. Therefore, I asked Mr. Wolff to update the worksheet during visit. The following documents were reviewed for staff members: A. Gutierrez: Date of employment – 8/12/22 TB – 5/18/22 – skin test page was not on file for review. Medical – 5/18/22 HQ – 8/21/25 Application – 5/18/22 Orientation – 2ks 8/25/22, 6wks8/26/22 OP/PP – 10/10/22 Recognizing and Responding … training – 8/18/22 CBC expiration date – 7/19/27 ASE/SDP – 5/29/25 EI – 8/21/25 Shaken Baby policy – 8/21/25 EPR/EMC review – 8/21/25 CPR/FA expiration date – 7/2026 Credential – 5/9/23 Health and Safety training – 9/8/22 On-going training (15 hours required) - 17.25 hrs. (from August 2025 to current). 23 hours (from August 2024 – May 2025) Playground safety training – 3/11/24 M. Houser: DOE – 9/8/25 Medical – 8/19/25 TB – 9/5/25 HQ – 9/8/25 Application -8/14/25 Op/pp – 9/8/25 Orientation 2ks 9/9/25, 6wks 9/10/26 CBC expiration date – 7/11/30 EI – 9/8/25 Shaken baby policy – 9/8/25 EPR/EMC – 9/8/25 CPR/FA – expires on 5/6/27 Health and Safety training – only training that complete within twelve (12) months prior to the date of employment is valid. Therefore, no health and safety training on file are valid. RRSCM – 9/9/25 A. Melyan: DOE – 8/13/18 HQ – 8/20/24 Medical – 8/2/18 TB – 8/3/18 Application – 5/22/18 Orientation 2wks 8/21/18, 6wks -8/13/18 – firsthand observation of the center’s daily operations not completed. OP/PP – 8/18/23 Education – CD RRSCM – 9/7/23 CBC expiration date – 8/31/27 ASE/SDP – 4/7/25 Continuing license will expire on 6/30/27 EI – 8/21/25 Shaken baby policy – 8/21/25 CPR/FA expiration date – 07/2027 Health and Safety training – 3/20/23 EPR in Child Care training – 9/10/19 On-going training – 8/13/24 – 8/12/25 more than five (5) hours Playground safety training – not on file EPR/EMC review – 8/21/25 Rated License Assessment: Application for Rated License Assessment with Head Start Accreditation Pathway was submitted by Mr. Wolff via email on 3/2/26. Staff/Child ratio was also submitted. The Head Start Grantee status was verified on the Head Start website prior to this visit. Staff/child ratio sheet for Head Start accreditation was not posted in the classroom, but I printed the submitted form, and Mr. Wolff posted the form during visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The monitoring tool completed by Mr. Wolff on 10/23/25, and Jessica Redford conducted a desk audit on 1/9/26. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance The current NC Pre-K staff are lead teacher, Ashley Melyan, and teacher, Ada Gutierrez-Gonzalez. Two (2) children files were monitored for completed health assessments and developmental screenings. The first day of school was 8/25/25. The classroom operates from 8 am to 2:30 pm. The following violations were documented during today’s visit: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Yoga video was played during group time for nine (9) children, three-to-five years of age, but screen time log was not completed. .0510(d)(2)(A-C) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) outlets on the extension cord by the file cabinet were not covered with safety covers. 10A NCAC 09 .0604(c) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member's TB skin test result was not on file for review (the staff member answered yes to one of the questionnaires). .0701(a) Technical assistance was provided as follows: 524: screen time log Screen time log regardless of purpose – whether it is for group time, gross motor play or other reasons, must be logged and cannot exceed thirty (30) minutes per day and no more than two (2) and a half hours per week. To comply, screen time offered for each child during today’s visit must be logged on the screen time log. Ms. Melyan completed the screen time log during visit. Therefore, this violation was marked corrected during visit. 812: electrical outlets Outlets not during use must be covered with safety covers. To comply, two (2) outlets on the extension cord by the file cabinets must be covered with safety covers. Ms. Melyan covered the two (2) outlets with safety covers, therefore, this violation was marked corrected during visit. 1033: TB test When staff member answers yes to any of the questions on the TB form, additional skin test is required. To comply, A. Gutierrez must complete additional skin test or locate the completed results. In your compliance letter, please verify the completion of this task. Please do not share staff members’ medical information via email. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/12/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Health and Safety training: M. Hauser shall complete the Health and Safety training prior to 9/8/26. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 9 Completed Date: 4/28/2026 Age: From 3 To 5 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License assessment visit including compliance with requirements located in Child Care Rule Section .3000 in spaces #1, where children participating in the NC Pre-K program are cared for. Due to poor internet connection, a hand-written summary of today's visit was completed, reviewed with you and signed by Kaoru Eddins, Child Care Consultant and also signed by Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed in the office and later emailed to Mr. Wolff. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Community Action Opportunities is current/active as of 4/24/26. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meet Head Start staff/child ratios and enhanced space. The last annual compliance visit was conducted on 5/6/26. The last fire drill was practiced on 3/11/26. The last shelter-in-place drill was practiced on 3/4/26. The last playground inspection was documented on 4/1/26. The last fire inspection was approved on 2/13/26. The last sanitation inspection was conducted on 1/8/26 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Approved formative assessment is Teaching Strategies Gold. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Eight (8) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. Nine (9) children, three (3) to five (5) years of age, were present with three (3) staff members. Some children sat with a teacher and created umbrellas while other children engaged in free play with playdough, blocks, fire truck tent and other materials. When one (1) child was loud, the lead teacher quietly and gently instructed the child to use inside voice. Approximately at 9:30 am, breakfast was served. Children washed their hands in the sinks in the hallway and sat at the tables. Chicken biscuit, apple sauce and milk were served, and the items were accurately listed on the menu. No medications were maintained in the classroom. Due to inclement weather, children did not play on the playground but danced and did yoga. Yoga video was played on the computer screen, and the screen time log was not completed. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored during today’s visit. Staff and Training Worksheet was submitted by Mr. Wolff during visit. However, the dates on the worksheet have not been updated. Therefore, I asked Mr. Wolff to update the worksheet during visit. The following documents were reviewed for staff members: A. Gutierrez: Date of employment – 8/12/22 TB – 5/18/22 – skin test page was not on file for review. Medical – 5/18/22 HQ – 8/21/25 Application – 5/18/22 Orientation – 2ks 8/25/22, 6wks8/26/22 OP/PP – 10/10/22 Recognizing and Responding … training – 8/18/22 CBC expiration date – 7/19/27 ASE/SDP – 5/29/25 EI – 8/21/25 Shaken Baby policy – 8/21/25 EPR/EMC review – 8/21/25 CPR/FA expiration date – 7/2026 Credential – 5/9/23 Health and Safety training – 9/8/22 On-going training (15 hours required) - 17.25 hrs. (from August 2025 to current). 23 hours (from August 2024 – May 2025) Playground safety training – 3/11/24 M. Houser: DOE – 9/8/25 Medical – 8/19/25 TB – 9/5/25 HQ – 9/8/25 Application -8/14/25 Op/pp – 9/8/25 Orientation 2ks 9/9/25, 6wks 9/10/26 CBC expiration date – 7/11/30 EI – 9/8/25 Shaken baby policy – 9/8/25 EPR/EMC – 9/8/25 CPR/FA – expires on 5/6/27 Health and Safety training – only training that complete within twelve (12) months prior to the date of employment is valid. Therefore, no health and safety training on file are valid. RRSCM – 9/9/25 A. Melyan: DOE – 8/13/18 HQ – 8/20/24 Medical – 8/2/18 TB – 8/3/18 Application – 5/22/18 Orientation 2wks 8/21/18, 6wks -8/13/18 – firsthand observation of the center’s daily operations not completed. OP/PP – 8/18/23 Education – CD RRSCM – 9/7/23 CBC expiration date – 8/31/27 ASE/SDP – 4/7/25 Continuing license will expire on 6/30/27 EI – 8/21/25 Shaken baby policy – 8/21/25 CPR/FA expiration date – 07/2027 Health and Safety training – 3/20/23 EPR in Child Care training – 9/10/19 On-going training – 8/13/24 – 8/12/25 more than five (5) hours Playground safety training – not on file EPR/EMC review – 8/21/25 Rated License Assessment: Application for Rated License Assessment with Head Start Accreditation Pathway was submitted by Mr. Wolff via email on 3/2/26. Staff/Child ratio was also submitted. The Head Start Grantee status was verified on the Head Start website prior to this visit. Staff/child ratio sheet for Head Start accreditation was not posted in the classroom, but I printed the submitted form, and Mr. Wolff posted the form during visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The monitoring tool completed by Mr. Wolff on 10/23/25, and Jessica Redford conducted a desk audit on 1/9/26. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance The current NC Pre-K staff are lead teacher, Ashley Melyan, and teacher, Ada Gutierrez-Gonzalez. Two (2) children files were monitored for completed health assessments and developmental screenings. The first day of school was 8/25/25. The classroom operates from 8 am to 2:30 pm. The following violations were documented during today’s visit: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Yoga video was played during group time for nine (9) children, three-to-five years of age, but screen time log was not completed. .0510(d)(2)(A-C) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) outlets on the extension cord by the file cabinet were not covered with safety covers. 10A NCAC 09 .0604(c) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member's TB skin test result was not on file for review (the staff member answered yes to one of the questionnaires). .0701(a) Technical assistance was provided as follows: 524: screen time log Screen time log regardless of purpose – whether it is for group time, gross motor play or other reasons, must be logged and cannot exceed thirty (30) minutes per day and no more than two (2) and a half hours per week. To comply, screen time offered for each child during today’s visit must be logged on the screen time log. Ms. Melyan completed the screen time log during visit. Therefore, this violation was marked corrected during visit. 812: electrical outlets Outlets not during use must be covered with safety covers. To comply, two (2) outlets on the extension cord by the file cabinets must be covered with safety covers. Ms. Melyan covered the two (2) outlets with safety covers, therefore, this violation was marked corrected during visit. 1033: TB test When staff member answers yes to any of the questions on the TB form, additional skin test is required. To comply, A. Gutierrez must complete additional skin test or locate the completed results. In your compliance letter, please verify the completion of this task. Please do not share staff members’ medical information via email. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/12/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Health and Safety training: M. Hauser shall complete the Health and Safety training prior to 9/8/26. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 9 Completed Date: 4/28/2026 Age: From 3 To 5 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License assessment visit including compliance with requirements located in Child Care Rule Section .3000 in spaces #1, where children participating in the NC Pre-K program are cared for. Due to poor internet connection, a hand-written summary of today's visit was completed, reviewed with you and signed by Kaoru Eddins, Child Care Consultant and also signed by Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed in the office and later emailed to Mr. Wolff. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Community Action Opportunities is current/active as of 4/24/26. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meet Head Start staff/child ratios and enhanced space. The last annual compliance visit was conducted on 5/6/26. The last fire drill was practiced on 3/11/26. The last shelter-in-place drill was practiced on 3/4/26. The last playground inspection was documented on 4/1/26. The last fire inspection was approved on 2/13/26. The last sanitation inspection was conducted on 1/8/26 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Approved formative assessment is Teaching Strategies Gold. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Eight (8) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. Nine (9) children, three (3) to five (5) years of age, were present with three (3) staff members. Some children sat with a teacher and created umbrellas while other children engaged in free play with playdough, blocks, fire truck tent and other materials. When one (1) child was loud, the lead teacher quietly and gently instructed the child to use inside voice. Approximately at 9:30 am, breakfast was served. Children washed their hands in the sinks in the hallway and sat at the tables. Chicken biscuit, apple sauce and milk were served, and the items were accurately listed on the menu. No medications were maintained in the classroom. Due to inclement weather, children did not play on the playground but danced and did yoga. Yoga video was played on the computer screen, and the screen time log was not completed. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored during today’s visit. Staff and Training Worksheet was submitted by Mr. Wolff during visit. However, the dates on the worksheet have not been updated. Therefore, I asked Mr. Wolff to update the worksheet during visit. The following documents were reviewed for staff members: A. Gutierrez: Date of employment – 8/12/22 TB – 5/18/22 – skin test page was not on file for review. Medical – 5/18/22 HQ – 8/21/25 Application – 5/18/22 Orientation – 2ks 8/25/22, 6wks8/26/22 OP/PP – 10/10/22 Recognizing and Responding … training – 8/18/22 CBC expiration date – 7/19/27 ASE/SDP – 5/29/25 EI – 8/21/25 Shaken Baby policy – 8/21/25 EPR/EMC review – 8/21/25 CPR/FA expiration date – 7/2026 Credential – 5/9/23 Health and Safety training – 9/8/22 On-going training (15 hours required) - 17.25 hrs. (from August 2025 to current). 23 hours (from August 2024 – May 2025) Playground safety training – 3/11/24 M. Houser: DOE – 9/8/25 Medical – 8/19/25 TB – 9/5/25 HQ – 9/8/25 Application -8/14/25 Op/pp – 9/8/25 Orientation 2ks 9/9/25, 6wks 9/10/26 CBC expiration date – 7/11/30 EI – 9/8/25 Shaken baby policy – 9/8/25 EPR/EMC – 9/8/25 CPR/FA – expires on 5/6/27 Health and Safety training – only training that complete within twelve (12) months prior to the date of employment is valid. Therefore, no health and safety training on file are valid. RRSCM – 9/9/25 A. Melyan: DOE – 8/13/18 HQ – 8/20/24 Medical – 8/2/18 TB – 8/3/18 Application – 5/22/18 Orientation 2wks 8/21/18, 6wks -8/13/18 – firsthand observation of the center’s daily operations not completed. OP/PP – 8/18/23 Education – CD RRSCM – 9/7/23 CBC expiration date – 8/31/27 ASE/SDP – 4/7/25 Continuing license will expire on 6/30/27 EI – 8/21/25 Shaken baby policy – 8/21/25 CPR/FA expiration date – 07/2027 Health and Safety training – 3/20/23 EPR in Child Care training – 9/10/19 On-going training – 8/13/24 – 8/12/25 more than five (5) hours Playground safety training – not on file EPR/EMC review – 8/21/25 Rated License Assessment: Application for Rated License Assessment with Head Start Accreditation Pathway was submitted by Mr. Wolff via email on 3/2/26. Staff/Child ratio was also submitted. The Head Start Grantee status was verified on the Head Start website prior to this visit. Staff/child ratio sheet for Head Start accreditation was not posted in the classroom, but I printed the submitted form, and Mr. Wolff posted the form during visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The monitoring tool completed by Mr. Wolff on 10/23/25, and Jessica Redford conducted a desk audit on 1/9/26. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance The current NC Pre-K staff are lead teacher, Ashley Melyan, and teacher, Ada Gutierrez-Gonzalez. Two (2) children files were monitored for completed health assessments and developmental screenings. The first day of school was 8/25/25. The classroom operates from 8 am to 2:30 pm. The following violations were documented during today’s visit: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Yoga video was played during group time for nine (9) children, three-to-five years of age, but screen time log was not completed. .0510(d)(2)(A-C) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) outlets on the extension cord by the file cabinet were not covered with safety covers. 10A NCAC 09 .0604(c) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member's TB skin test result was not on file for review (the staff member answered yes to one of the questionnaires). .0701(a) Technical assistance was provided as follows: 524: screen time log Screen time log regardless of purpose – whether it is for group time, gross motor play or other reasons, must be logged and cannot exceed thirty (30) minutes per day and no more than two (2) and a half hours per week. To comply, screen time offered for each child during today’s visit must be logged on the screen time log. Ms. Melyan completed the screen time log during visit. Therefore, this violation was marked corrected during visit. 812: electrical outlets Outlets not during use must be covered with safety covers. To comply, two (2) outlets on the extension cord by the file cabinets must be covered with safety covers. Ms. Melyan covered the two (2) outlets with safety covers, therefore, this violation was marked corrected during visit. 1033: TB test When staff member answers yes to any of the questions on the TB form, additional skin test is required. To comply, A. Gutierrez must complete additional skin test or locate the completed results. In your compliance letter, please verify the completion of this task. Please do not share staff members’ medical information via email. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/12/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Health and Safety training: M. Hauser shall complete the Health and Safety training prior to 9/8/26. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/6/2025 Number Present: 10 Completed Date: 10/6/2025 Age: From 3 To 4 Total Minutes: 135 Time In: 10:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Ashley Melyan, Lead Teacher during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. This program is NC Pre-K. The last annual compliance visit was conducted on 5/6/25. The last fire drill was practiced on 8/27/25. The last shelter-in-place drill was practiced on 8/28/25. The last playground inspection was documented on 9/8/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was updated on 8/21/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. Ten (10) children, aged three (3) to four (4) years old, were observed on the playground with two (2) staff members. The children engaged in various activities, including playing in the sandbox, using the slide structure, and riding tricycles and scooters. No safety hazards were observed. The children spent most of the morning hours on the playground. During playground time, one (1) staff member escorted small groups of children to the bathroom on multiple occasions. Prior to lunch time, one (1) staff member brought one (1) child to set up lunch on the tables in the hallway. A hamburger, fries, apple sauce and milk were served. Meal time was supervised by a staff member. Rest time was briefly monitored. Cots were placed appropriately and supervision was adequate. No medications were maintained in the classroom for this program. One (1) new staff file was reviewed in full, and one (1) existing staff file was reviewed partially for a criminal background letter and CPR/First Aid certificate. The program’s Staff and Training Worksheet was submitted by Mr. Wolff via email on October 3, 2025. However, the new staff member present during today’s visit was not listed on the worksheet. The administrator’s file was not reviewed due to electronic files not being available for review. Staff files were in compliance. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to the monitoring has not been completed this year. The classroom operates from 8 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill in September was not conducted. .0604(t); .0302(d)(5) Technical assistance was provided as follows: 805: Fire drill A fire drill must be conducted monthly. The documentation of the drill must be logged upon completion of the drill. Refer to 10A NCAC 09 .0604(t). Per Ms. Melyan, a fire drill was not conducted in September. To achieve compliance, please conduct a fire drill for your program as soon as possible and record it on the Emergency Drill Record form. You may note “in place of September drill” along with the date the drill was completed. Please note that the October fire drill is still required in addition to the drill conducted in place of the September drill. In your compliance letter, please state the date you completed the drill. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 10/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: I discussed the Rated License Assessment with Mr. Wolff via phone during the visit. The Community Actions Opportunities are currently working on obtaining a document verifying the Head Start grantee status. No education evaluation or ERS assessments are needed for this program. Timeline for renewal of the Rated License Assessment shall be around next Spring 2026. Prior to my next visit, I will send you an application for renewal of the Rated License Assessment via email. The resource we discussed includes a continuous exchange of information regarding the examples of verification of Head Start grantees. Health and Safety Training: Please note that Health and Safety training completed prior to the first day of employment is only valid if it was completed within the past twelve (12) months. Therefore, the staff member hired on September 8, 2025, must complete the Health and Safety training no later than September 8, 2026. Emergency Medical Care (EMC) form: Please revise the EMC form for the program as staffing changes occur. Titles may be listed in place of individual names, such as “Lead Teacher,” “Teacher,” or “Substitute.” Staff members listed as providing CPR and First Aid must be those who are most frequently present in the classroom, as well as those who are trained in CPR and First Aid. Please review each section carefully and ensure that all appropriate personnel are accurately listed. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/6/2025 Number Present: 10 Completed Date: 10/6/2025 Age: From 3 To 4 Total Minutes: 135 Time In: 10:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Ashley Melyan, Lead Teacher during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. This program is NC Pre-K. The last annual compliance visit was conducted on 5/6/25. The last fire drill was practiced on 8/27/25. The last shelter-in-place drill was practiced on 8/28/25. The last playground inspection was documented on 9/8/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was updated on 8/21/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. Ten (10) children, aged three (3) to four (4) years old, were observed on the playground with two (2) staff members. The children engaged in various activities, including playing in the sandbox, using the slide structure, and riding tricycles and scooters. No safety hazards were observed. The children spent most of the morning hours on the playground. During playground time, one (1) staff member escorted small groups of children to the bathroom on multiple occasions. Prior to lunch time, one (1) staff member brought one (1) child to set up lunch on the tables in the hallway. A hamburger, fries, apple sauce and milk were served. Meal time was supervised by a staff member. Rest time was briefly monitored. Cots were placed appropriately and supervision was adequate. No medications were maintained in the classroom for this program. One (1) new staff file was reviewed in full, and one (1) existing staff file was reviewed partially for a criminal background letter and CPR/First Aid certificate. The program’s Staff and Training Worksheet was submitted by Mr. Wolff via email on October 3, 2025. However, the new staff member present during today’s visit was not listed on the worksheet. The administrator’s file was not reviewed due to electronic files not being available for review. Staff files were in compliance. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to the monitoring has not been completed this year. The classroom operates from 8 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill in September was not conducted. .0604(t); .0302(d)(5) Technical assistance was provided as follows: 805: Fire drill A fire drill must be conducted monthly. The documentation of the drill must be logged upon completion of the drill. Refer to 10A NCAC 09 .0604(t). Per Ms. Melyan, a fire drill was not conducted in September. To achieve compliance, please conduct a fire drill for your program as soon as possible and record it on the Emergency Drill Record form. You may note “in place of September drill” along with the date the drill was completed. Please note that the October fire drill is still required in addition to the drill conducted in place of the September drill. In your compliance letter, please state the date you completed the drill. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 10/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: I discussed the Rated License Assessment with Mr. Wolff via phone during the visit. The Community Actions Opportunities are currently working on obtaining a document verifying the Head Start grantee status. No education evaluation or ERS assessments are needed for this program. Timeline for renewal of the Rated License Assessment shall be around next Spring 2026. Prior to my next visit, I will send you an application for renewal of the Rated License Assessment via email. The resource we discussed includes a continuous exchange of information regarding the examples of verification of Head Start grantees. Health and Safety Training: Please note that Health and Safety training completed prior to the first day of employment is only valid if it was completed within the past twelve (12) months. Therefore, the staff member hired on September 8, 2025, must complete the Health and Safety training no later than September 8, 2026. Emergency Medical Care (EMC) form: Please revise the EMC form for the program as staffing changes occur. Titles may be listed in place of individual names, such as “Lead Teacher,” “Teacher,” or “Substitute.” Staff members listed as providing CPR and First Aid must be those who are most frequently present in the classroom, as well as those who are trained in CPR and First Aid. Please review each section carefully and ensure that all appropriate personnel are accurately listed. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/6/2025 Number Present: 10 Completed Date: 10/6/2025 Age: From 3 To 4 Total Minutes: 135 Time In: 10:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Ashley Melyan, Lead Teacher during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. This program is NC Pre-K. The last annual compliance visit was conducted on 5/6/25. The last fire drill was practiced on 8/27/25. The last shelter-in-place drill was practiced on 8/28/25. The last playground inspection was documented on 9/8/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was updated on 8/21/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. Ten (10) children, aged three (3) to four (4) years old, were observed on the playground with two (2) staff members. The children engaged in various activities, including playing in the sandbox, using the slide structure, and riding tricycles and scooters. No safety hazards were observed. The children spent most of the morning hours on the playground. During playground time, one (1) staff member escorted small groups of children to the bathroom on multiple occasions. Prior to lunch time, one (1) staff member brought one (1) child to set up lunch on the tables in the hallway. A hamburger, fries, apple sauce and milk were served. Meal time was supervised by a staff member. Rest time was briefly monitored. Cots were placed appropriately and supervision was adequate. No medications were maintained in the classroom for this program. One (1) new staff file was reviewed in full, and one (1) existing staff file was reviewed partially for a criminal background letter and CPR/First Aid certificate. The program’s Staff and Training Worksheet was submitted by Mr. Wolff via email on October 3, 2025. However, the new staff member present during today’s visit was not listed on the worksheet. The administrator’s file was not reviewed due to electronic files not being available for review. Staff files were in compliance. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to the monitoring has not been completed this year. The classroom operates from 8 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill in September was not conducted. .0604(t); .0302(d)(5) Technical assistance was provided as follows: 805: Fire drill A fire drill must be conducted monthly. The documentation of the drill must be logged upon completion of the drill. Refer to 10A NCAC 09 .0604(t). Per Ms. Melyan, a fire drill was not conducted in September. To achieve compliance, please conduct a fire drill for your program as soon as possible and record it on the Emergency Drill Record form. You may note “in place of September drill” along with the date the drill was completed. Please note that the October fire drill is still required in addition to the drill conducted in place of the September drill. In your compliance letter, please state the date you completed the drill. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 10/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: I discussed the Rated License Assessment with Mr. Wolff via phone during the visit. The Community Actions Opportunities are currently working on obtaining a document verifying the Head Start grantee status. No education evaluation or ERS assessments are needed for this program. Timeline for renewal of the Rated License Assessment shall be around next Spring 2026. Prior to my next visit, I will send you an application for renewal of the Rated License Assessment via email. The resource we discussed includes a continuous exchange of information regarding the examples of verification of Head Start grantees. Health and Safety Training: Please note that Health and Safety training completed prior to the first day of employment is only valid if it was completed within the past twelve (12) months. Therefore, the staff member hired on September 8, 2025, must complete the Health and Safety training no later than September 8, 2026. Emergency Medical Care (EMC) form: Please revise the EMC form for the program as staffing changes occur. Titles may be listed in place of individual names, such as “Lead Teacher,” “Teacher,” or “Substitute.” Staff members listed as providing CPR and First Aid must be those who are most frequently present in the classroom, as well as those who are trained in CPR and First Aid. Please review each section carefully and ensure that all appropriate personnel are accurately listed. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/6/2025 Number Present: 10 Completed Date: 10/6/2025 Age: From 3 To 4 Total Minutes: 135 Time In: 10:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Ashley Melyan, Lead Teacher during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. This program is NC Pre-K. The last annual compliance visit was conducted on 5/6/25. The last fire drill was practiced on 8/27/25. The last shelter-in-place drill was practiced on 8/28/25. The last playground inspection was documented on 9/8/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was updated on 8/21/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. Ten (10) children, aged three (3) to four (4) years old, were observed on the playground with two (2) staff members. The children engaged in various activities, including playing in the sandbox, using the slide structure, and riding tricycles and scooters. No safety hazards were observed. The children spent most of the morning hours on the playground. During playground time, one (1) staff member escorted small groups of children to the bathroom on multiple occasions. Prior to lunch time, one (1) staff member brought one (1) child to set up lunch on the tables in the hallway. A hamburger, fries, apple sauce and milk were served. Meal time was supervised by a staff member. Rest time was briefly monitored. Cots were placed appropriately and supervision was adequate. No medications were maintained in the classroom for this program. One (1) new staff file was reviewed in full, and one (1) existing staff file was reviewed partially for a criminal background letter and CPR/First Aid certificate. The program’s Staff and Training Worksheet was submitted by Mr. Wolff via email on October 3, 2025. However, the new staff member present during today’s visit was not listed on the worksheet. The administrator’s file was not reviewed due to electronic files not being available for review. Staff files were in compliance. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to the monitoring has not been completed this year. The classroom operates from 8 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill in September was not conducted. .0604(t); .0302(d)(5) Technical assistance was provided as follows: 805: Fire drill A fire drill must be conducted monthly. The documentation of the drill must be logged upon completion of the drill. Refer to 10A NCAC 09 .0604(t). Per Ms. Melyan, a fire drill was not conducted in September. To achieve compliance, please conduct a fire drill for your program as soon as possible and record it on the Emergency Drill Record form. You may note “in place of September drill” along with the date the drill was completed. Please note that the October fire drill is still required in addition to the drill conducted in place of the September drill. In your compliance letter, please state the date you completed the drill. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 10/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: I discussed the Rated License Assessment with Mr. Wolff via phone during the visit. The Community Actions Opportunities are currently working on obtaining a document verifying the Head Start grantee status. No education evaluation or ERS assessments are needed for this program. Timeline for renewal of the Rated License Assessment shall be around next Spring 2026. Prior to my next visit, I will send you an application for renewal of the Rated License Assessment via email. The resource we discussed includes a continuous exchange of information regarding the examples of verification of Head Start grantees. Health and Safety Training: Please note that Health and Safety training completed prior to the first day of employment is only valid if it was completed within the past twelve (12) months. Therefore, the staff member hired on September 8, 2025, must complete the Health and Safety training no later than September 8, 2026. Emergency Medical Care (EMC) form: Please revise the EMC form for the program as staffing changes occur. Titles may be listed in place of individual names, such as “Lead Teacher,” “Teacher,” or “Substitute.” Staff members listed as providing CPR and First Aid must be those who are most frequently present in the classroom, as well as those who are trained in CPR and First Aid. Please review each section carefully and ensure that all appropriate personnel are accurately listed. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/6/2025 Number Present: 10 Completed Date: 10/6/2025 Age: From 3 To 4 Total Minutes: 135 Time In: 10:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Ashley Melyan, Lead Teacher during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. This program is NC Pre-K. The last annual compliance visit was conducted on 5/6/25. The last fire drill was practiced on 8/27/25. The last shelter-in-place drill was practiced on 8/28/25. The last playground inspection was documented on 9/8/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was updated on 8/21/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. Ten (10) children, aged three (3) to four (4) years old, were observed on the playground with two (2) staff members. The children engaged in various activities, including playing in the sandbox, using the slide structure, and riding tricycles and scooters. No safety hazards were observed. The children spent most of the morning hours on the playground. During playground time, one (1) staff member escorted small groups of children to the bathroom on multiple occasions. Prior to lunch time, one (1) staff member brought one (1) child to set up lunch on the tables in the hallway. A hamburger, fries, apple sauce and milk were served. Meal time was supervised by a staff member. Rest time was briefly monitored. Cots were placed appropriately and supervision was adequate. No medications were maintained in the classroom for this program. One (1) new staff file was reviewed in full, and one (1) existing staff file was reviewed partially for a criminal background letter and CPR/First Aid certificate. The program’s Staff and Training Worksheet was submitted by Mr. Wolff via email on October 3, 2025. However, the new staff member present during today’s visit was not listed on the worksheet. The administrator’s file was not reviewed due to electronic files not being available for review. Staff files were in compliance. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to the monitoring has not been completed this year. The classroom operates from 8 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill in September was not conducted. .0604(t); .0302(d)(5) Technical assistance was provided as follows: 805: Fire drill A fire drill must be conducted monthly. The documentation of the drill must be logged upon completion of the drill. Refer to 10A NCAC 09 .0604(t). Per Ms. Melyan, a fire drill was not conducted in September. To achieve compliance, please conduct a fire drill for your program as soon as possible and record it on the Emergency Drill Record form. You may note “in place of September drill” along with the date the drill was completed. Please note that the October fire drill is still required in addition to the drill conducted in place of the September drill. In your compliance letter, please state the date you completed the drill. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 10/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: I discussed the Rated License Assessment with Mr. Wolff via phone during the visit. The Community Actions Opportunities are currently working on obtaining a document verifying the Head Start grantee status. No education evaluation or ERS assessments are needed for this program. Timeline for renewal of the Rated License Assessment shall be around next Spring 2026. Prior to my next visit, I will send you an application for renewal of the Rated License Assessment via email. The resource we discussed includes a continuous exchange of information regarding the examples of verification of Head Start grantees. Health and Safety Training: Please note that Health and Safety training completed prior to the first day of employment is only valid if it was completed within the past twelve (12) months. Therefore, the staff member hired on September 8, 2025, must complete the Health and Safety training no later than September 8, 2026. Emergency Medical Care (EMC) form: Please revise the EMC form for the program as staffing changes occur. Titles may be listed in place of individual names, such as “Lead Teacher,” “Teacher,” or “Substitute.” Staff members listed as providing CPR and First Aid must be those who are most frequently present in the classroom, as well as those who are trained in CPR and First Aid. Please review each section carefully and ensure that all appropriate personnel are accurately listed. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/6/2025 Number Present: 10 Completed Date: 10/6/2025 Age: From 3 To 4 Total Minutes: 135 Time In: 10:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Ashley Melyan, Lead Teacher during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Today, Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. This program is NC Pre-K. The last annual compliance visit was conducted on 5/6/25. The last fire drill was practiced on 8/27/25. The last shelter-in-place drill was practiced on 8/28/25. The last playground inspection was documented on 9/8/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was updated on 8/21/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on June 26, 2025, without hazards. Lead paint testing was completed on 2/20/25 without hazard. The results are pending for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. Ten (10) children, aged three (3) to four (4) years old, were observed on the playground with two (2) staff members. The children engaged in various activities, including playing in the sandbox, using the slide structure, and riding tricycles and scooters. No safety hazards were observed. The children spent most of the morning hours on the playground. During playground time, one (1) staff member escorted small groups of children to the bathroom on multiple occasions. Prior to lunch time, one (1) staff member brought one (1) child to set up lunch on the tables in the hallway. A hamburger, fries, apple sauce and milk were served. Meal time was supervised by a staff member. Rest time was briefly monitored. Cots were placed appropriately and supervision was adequate. No medications were maintained in the classroom for this program. One (1) new staff file was reviewed in full, and one (1) existing staff file was reviewed partially for a criminal background letter and CPR/First Aid certificate. The program’s Staff and Training Worksheet was submitted by Mr. Wolff via email on October 3, 2025. However, the new staff member present during today’s visit was not listed on the worksheet. The administrator’s file was not reviewed due to electronic files not being available for review. Staff files were in compliance. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to the monitoring has not been completed this year. The classroom operates from 8 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill in September was not conducted. .0604(t); .0302(d)(5) Technical assistance was provided as follows: 805: Fire drill A fire drill must be conducted monthly. The documentation of the drill must be logged upon completion of the drill. Refer to 10A NCAC 09 .0604(t). Per Ms. Melyan, a fire drill was not conducted in September. To achieve compliance, please conduct a fire drill for your program as soon as possible and record it on the Emergency Drill Record form. You may note “in place of September drill” along with the date the drill was completed. Please note that the October fire drill is still required in addition to the drill conducted in place of the September drill. In your compliance letter, please state the date you completed the drill. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 10/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: I discussed the Rated License Assessment with Mr. Wolff via phone during the visit. The Community Actions Opportunities are currently working on obtaining a document verifying the Head Start grantee status. No education evaluation or ERS assessments are needed for this program. Timeline for renewal of the Rated License Assessment shall be around next Spring 2026. Prior to my next visit, I will send you an application for renewal of the Rated License Assessment via email. The resource we discussed includes a continuous exchange of information regarding the examples of verification of Head Start grantees. Health and Safety Training: Please note that Health and Safety training completed prior to the first day of employment is only valid if it was completed within the past twelve (12) months. Therefore, the staff member hired on September 8, 2025, must complete the Health and Safety training no later than September 8, 2026. Emergency Medical Care (EMC) form: Please revise the EMC form for the program as staffing changes occur. Titles may be listed in place of individual names, such as “Lead Teacher,” “Teacher,” or “Substitute.” Staff members listed as providing CPR and First Aid must be those who are most frequently present in the classroom, as well as those who are trained in CPR and First Aid. Please review each section carefully and ensure that all appropriate personnel are accurately listed. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 12 Completed Date: 5/6/2025 Age: From 3 To 5 Total Minutes: 230 Time In: 08:50 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Ashley Melyan, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-profit corporation; Community Action Opportunities is current/active as of 5/5/25. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced staff/child ratios. The program is approved for NC Pre-K. The last annual compliance visit was conducted on 5/16/24. The last fire drill was practiced on 4/10/25. The last lockdown drill was practiced on 5/2/25. The last playground inspection was documented on 4/10/25. The last fire inspection was approved on 9/24/24. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/20/24 and 6/24/24 without hazards. Lead paint and asbestos testing was exempt. Upon arrival, I announced my presence and the purpose of the visit. Eleven (11) children, three (3) to five (5) years of age, with three (3) staff members were present in the classroom. In the space outside of the classroom, there was one (1) child with a speech therapist from DPI program. Shortly after my arrival, the child with the therapist joined the classroom. The children engaged in free play with a floor puzzle, paints, dramatic play materials, blocks and others. The children were learning about insects, and the evidence of the study was evident in displays, play materials and conversations. The lead teacher actively facilitated problem solving conversations with the children. Informed reading during free play was observed. Supervision and interaction were adequate. One (1) emergency medication was maintained in the classroom. The medication storage, authorization form and the action plan were in compliance. The medication was administered yesterday, and it was sufficiently documented. I discussed the storage of chemicals in the staff work areas. There were seven (7) bottles of bleach, and two (2) cans of aerosol sprays stored under the counter. The staff work areas, and the space children use are separated by the sliding gate. However, the gate is not always installed or closed. This was noted during the routine unannounced visit conducted on January 22, 2025. The playground was inspected. No safety hazards were observed. One (1) staff file was monitored in full, and two (2) other staff files were monitored partially. Four (4) children’s files were monitored. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Due to the effects of tropical storm Helene, the site monitoring was not completed for this school year. Three (3) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1043 All staff records, except financial records, were not made available for review. Some discrepancies between the dates written on the Staff and Training Worksheet and the dates on the documents in the staff files. The program administrator was contacted to review the electronica files in ChildPlus, but the administrator did not respond during the visit. G.S. 110-91( 9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member did not complete all the required topics for Health and Safety training. The Administration of medication with standards for parental consent" training completion date was logged as 3/19/23 but the training certificate was not in file. .1103(b) Technical assistance was provided as follows: 1043: Records not available During the visit, I attempted to contact Mr. Wolff to review B. Henson’s emergency information form, health questionnaire, and documentation of EPR/EMC review. However, Mr. Wolff was not available at that time. Please note that administrators may not always be available to access electronic files during visits. Additionally, navigating the Child Plus system can be challenging, and classroom staff may not have the capacity to locate specific documents during monitoring. For these reasons, I strongly recommend printing all required documents and placing them in the staff files prior to monitoring visits. While documentation may be stored in Child Plus, if it is not readily accessible during the visit, it may result in a citation for non-compliance. Refer to G.S. 110-91(9). 1899: Health and Safety Training Health and Safety training is required to be completed within the first year of employment and every five years thereafter. The staff members must complete all topic areas. Prevention of Sudden Infant Death Syndrome and use of safe sleep practice are waived if staff members have a current ITS/SIDS certification. Additionally, Precautions in Transporting Children training does not need to be completed if the program does not offer transportation. All training must be verified by the training certificates. A. Melyan logged the completion date of 3/19/23 for the “Administration of medication, with standards for parental consent” training, but the certification was not maintained. The previous training for this topic was completed through Pro Solution on 6/27/17. Please print the training certificate for “Administration of medication, with standards for parental consent” and maintain it in your file. If the training has not been completed, please do so as soon as possible. Refer to 10A NCAC 09 .1103(b). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Hazardous products Upon arrival, the sliding gate to the workspace had not been installed. This issue was previously discussed during the routine unannounced visit conducted on January 22, 2025. During that consultation, I advised that the gate remain locked at all times until further guidance could be obtained from Environmental Health regarding the appropriate storage of hazardous products. Please contact your Environmental Health Specialist and seek advice on the appropriate storage of hazardous products. Seven (7) bottles of bleach, two (2) aerosol cans were stored under the counter by the gate. A baby proof device was installed but not locked. This item may be cited as a violation during the future monitoring visit. Contracted personnel: Contracted personnel who are not employed by the program, such as therapists, must have agreement with the program and the parents to work with the children. With the agreement, only document required for monitoring by the Division is valid criminal background letters. Other requirements apply if the personnels are an employee of the licensed program. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 12 Completed Date: 5/6/2025 Age: From 3 To 5 Total Minutes: 230 Time In: 08:50 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Ashley Melyan, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-profit corporation; Community Action Opportunities is current/active as of 5/5/25. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced staff/child ratios. The program is approved for NC Pre-K. The last annual compliance visit was conducted on 5/16/24. The last fire drill was practiced on 4/10/25. The last lockdown drill was practiced on 5/2/25. The last playground inspection was documented on 4/10/25. The last fire inspection was approved on 9/24/24. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/20/24 and 6/24/24 without hazards. Lead paint and asbestos testing was exempt. Upon arrival, I announced my presence and the purpose of the visit. Eleven (11) children, three (3) to five (5) years of age, with three (3) staff members were present in the classroom. In the space outside of the classroom, there was one (1) child with a speech therapist from DPI program. Shortly after my arrival, the child with the therapist joined the classroom. The children engaged in free play with a floor puzzle, paints, dramatic play materials, blocks and others. The children were learning about insects, and the evidence of the study was evident in displays, play materials and conversations. The lead teacher actively facilitated problem solving conversations with the children. Informed reading during free play was observed. Supervision and interaction were adequate. One (1) emergency medication was maintained in the classroom. The medication storage, authorization form and the action plan were in compliance. The medication was administered yesterday, and it was sufficiently documented. I discussed the storage of chemicals in the staff work areas. There were seven (7) bottles of bleach, and two (2) cans of aerosol sprays stored under the counter. The staff work areas, and the space children use are separated by the sliding gate. However, the gate is not always installed or closed. This was noted during the routine unannounced visit conducted on January 22, 2025. The playground was inspected. No safety hazards were observed. One (1) staff file was monitored in full, and two (2) other staff files were monitored partially. Four (4) children’s files were monitored. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Due to the effects of tropical storm Helene, the site monitoring was not completed for this school year. Three (3) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1043 All staff records, except financial records, were not made available for review. Some discrepancies between the dates written on the Staff and Training Worksheet and the dates on the documents in the staff files. The program administrator was contacted to review the electronica files in ChildPlus, but the administrator did not respond during the visit. G.S. 110-91( 9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member did not complete all the required topics for Health and Safety training. The Administration of medication with standards for parental consent" training completion date was logged as 3/19/23 but the training certificate was not in file. .1103(b) Technical assistance was provided as follows: 1043: Records not available During the visit, I attempted to contact Mr. Wolff to review B. Henson’s emergency information form, health questionnaire, and documentation of EPR/EMC review. However, Mr. Wolff was not available at that time. Please note that administrators may not always be available to access electronic files during visits. Additionally, navigating the Child Plus system can be challenging, and classroom staff may not have the capacity to locate specific documents during monitoring. For these reasons, I strongly recommend printing all required documents and placing them in the staff files prior to monitoring visits. While documentation may be stored in Child Plus, if it is not readily accessible during the visit, it may result in a citation for non-compliance. Refer to G.S. 110-91(9). 1899: Health and Safety Training Health and Safety training is required to be completed within the first year of employment and every five years thereafter. The staff members must complete all topic areas. Prevention of Sudden Infant Death Syndrome and use of safe sleep practice are waived if staff members have a current ITS/SIDS certification. Additionally, Precautions in Transporting Children training does not need to be completed if the program does not offer transportation. All training must be verified by the training certificates. A. Melyan logged the completion date of 3/19/23 for the “Administration of medication, with standards for parental consent” training, but the certification was not maintained. The previous training for this topic was completed through Pro Solution on 6/27/17. Please print the training certificate for “Administration of medication, with standards for parental consent” and maintain it in your file. If the training has not been completed, please do so as soon as possible. Refer to 10A NCAC 09 .1103(b). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Hazardous products Upon arrival, the sliding gate to the workspace had not been installed. This issue was previously discussed during the routine unannounced visit conducted on January 22, 2025. During that consultation, I advised that the gate remain locked at all times until further guidance could be obtained from Environmental Health regarding the appropriate storage of hazardous products. Please contact your Environmental Health Specialist and seek advice on the appropriate storage of hazardous products. Seven (7) bottles of bleach, two (2) aerosol cans were stored under the counter by the gate. A baby proof device was installed but not locked. This item may be cited as a violation during the future monitoring visit. Contracted personnel: Contracted personnel who are not employed by the program, such as therapists, must have agreement with the program and the parents to work with the children. With the agreement, only document required for monitoring by the Division is valid criminal background letters. Other requirements apply if the personnels are an employee of the licensed program. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 12 Completed Date: 5/6/2025 Age: From 3 To 5 Total Minutes: 230 Time In: 08:50 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Ashley Melyan, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-profit corporation; Community Action Opportunities is current/active as of 5/5/25. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced staff/child ratios. The program is approved for NC Pre-K. The last annual compliance visit was conducted on 5/16/24. The last fire drill was practiced on 4/10/25. The last lockdown drill was practiced on 5/2/25. The last playground inspection was documented on 4/10/25. The last fire inspection was approved on 9/24/24. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/20/24 and 6/24/24 without hazards. Lead paint and asbestos testing was exempt. Upon arrival, I announced my presence and the purpose of the visit. Eleven (11) children, three (3) to five (5) years of age, with three (3) staff members were present in the classroom. In the space outside of the classroom, there was one (1) child with a speech therapist from DPI program. Shortly after my arrival, the child with the therapist joined the classroom. The children engaged in free play with a floor puzzle, paints, dramatic play materials, blocks and others. The children were learning about insects, and the evidence of the study was evident in displays, play materials and conversations. The lead teacher actively facilitated problem solving conversations with the children. Informed reading during free play was observed. Supervision and interaction were adequate. One (1) emergency medication was maintained in the classroom. The medication storage, authorization form and the action plan were in compliance. The medication was administered yesterday, and it was sufficiently documented. I discussed the storage of chemicals in the staff work areas. There were seven (7) bottles of bleach, and two (2) cans of aerosol sprays stored under the counter. The staff work areas, and the space children use are separated by the sliding gate. However, the gate is not always installed or closed. This was noted during the routine unannounced visit conducted on January 22, 2025. The playground was inspected. No safety hazards were observed. One (1) staff file was monitored in full, and two (2) other staff files were monitored partially. Four (4) children’s files were monitored. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Due to the effects of tropical storm Helene, the site monitoring was not completed for this school year. Three (3) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1043 All staff records, except financial records, were not made available for review. Some discrepancies between the dates written on the Staff and Training Worksheet and the dates on the documents in the staff files. The program administrator was contacted to review the electronica files in ChildPlus, but the administrator did not respond during the visit. G.S. 110-91( 9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member did not complete all the required topics for Health and Safety training. The Administration of medication with standards for parental consent" training completion date was logged as 3/19/23 but the training certificate was not in file. .1103(b) Technical assistance was provided as follows: 1043: Records not available During the visit, I attempted to contact Mr. Wolff to review B. Henson’s emergency information form, health questionnaire, and documentation of EPR/EMC review. However, Mr. Wolff was not available at that time. Please note that administrators may not always be available to access electronic files during visits. Additionally, navigating the Child Plus system can be challenging, and classroom staff may not have the capacity to locate specific documents during monitoring. For these reasons, I strongly recommend printing all required documents and placing them in the staff files prior to monitoring visits. While documentation may be stored in Child Plus, if it is not readily accessible during the visit, it may result in a citation for non-compliance. Refer to G.S. 110-91(9). 1899: Health and Safety Training Health and Safety training is required to be completed within the first year of employment and every five years thereafter. The staff members must complete all topic areas. Prevention of Sudden Infant Death Syndrome and use of safe sleep practice are waived if staff members have a current ITS/SIDS certification. Additionally, Precautions in Transporting Children training does not need to be completed if the program does not offer transportation. All training must be verified by the training certificates. A. Melyan logged the completion date of 3/19/23 for the “Administration of medication, with standards for parental consent” training, but the certification was not maintained. The previous training for this topic was completed through Pro Solution on 6/27/17. Please print the training certificate for “Administration of medication, with standards for parental consent” and maintain it in your file. If the training has not been completed, please do so as soon as possible. Refer to 10A NCAC 09 .1103(b). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Hazardous products Upon arrival, the sliding gate to the workspace had not been installed. This issue was previously discussed during the routine unannounced visit conducted on January 22, 2025. During that consultation, I advised that the gate remain locked at all times until further guidance could be obtained from Environmental Health regarding the appropriate storage of hazardous products. Please contact your Environmental Health Specialist and seek advice on the appropriate storage of hazardous products. Seven (7) bottles of bleach, two (2) aerosol cans were stored under the counter by the gate. A baby proof device was installed but not locked. This item may be cited as a violation during the future monitoring visit. Contracted personnel: Contracted personnel who are not employed by the program, such as therapists, must have agreement with the program and the parents to work with the children. With the agreement, only document required for monitoring by the Division is valid criminal background letters. Other requirements apply if the personnels are an employee of the licensed program. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 12 Completed Date: 5/6/2025 Age: From 3 To 5 Total Minutes: 230 Time In: 08:50 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Ashley Melyan, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-profit corporation; Community Action Opportunities is current/active as of 5/5/25. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced staff/child ratios. The program is approved for NC Pre-K. The last annual compliance visit was conducted on 5/16/24. The last fire drill was practiced on 4/10/25. The last lockdown drill was practiced on 5/2/25. The last playground inspection was documented on 4/10/25. The last fire inspection was approved on 9/24/24. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/20/24 and 6/24/24 without hazards. Lead paint and asbestos testing was exempt. Upon arrival, I announced my presence and the purpose of the visit. Eleven (11) children, three (3) to five (5) years of age, with three (3) staff members were present in the classroom. In the space outside of the classroom, there was one (1) child with a speech therapist from DPI program. Shortly after my arrival, the child with the therapist joined the classroom. The children engaged in free play with a floor puzzle, paints, dramatic play materials, blocks and others. The children were learning about insects, and the evidence of the study was evident in displays, play materials and conversations. The lead teacher actively facilitated problem solving conversations with the children. Informed reading during free play was observed. Supervision and interaction were adequate. One (1) emergency medication was maintained in the classroom. The medication storage, authorization form and the action plan were in compliance. The medication was administered yesterday, and it was sufficiently documented. I discussed the storage of chemicals in the staff work areas. There were seven (7) bottles of bleach, and two (2) cans of aerosol sprays stored under the counter. The staff work areas, and the space children use are separated by the sliding gate. However, the gate is not always installed or closed. This was noted during the routine unannounced visit conducted on January 22, 2025. The playground was inspected. No safety hazards were observed. One (1) staff file was monitored in full, and two (2) other staff files were monitored partially. Four (4) children’s files were monitored. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Due to the effects of tropical storm Helene, the site monitoring was not completed for this school year. Three (3) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1043 All staff records, except financial records, were not made available for review. Some discrepancies between the dates written on the Staff and Training Worksheet and the dates on the documents in the staff files. The program administrator was contacted to review the electronica files in ChildPlus, but the administrator did not respond during the visit. G.S. 110-91( 9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member did not complete all the required topics for Health and Safety training. The Administration of medication with standards for parental consent" training completion date was logged as 3/19/23 but the training certificate was not in file. .1103(b) Technical assistance was provided as follows: 1043: Records not available During the visit, I attempted to contact Mr. Wolff to review B. Henson’s emergency information form, health questionnaire, and documentation of EPR/EMC review. However, Mr. Wolff was not available at that time. Please note that administrators may not always be available to access electronic files during visits. Additionally, navigating the Child Plus system can be challenging, and classroom staff may not have the capacity to locate specific documents during monitoring. For these reasons, I strongly recommend printing all required documents and placing them in the staff files prior to monitoring visits. While documentation may be stored in Child Plus, if it is not readily accessible during the visit, it may result in a citation for non-compliance. Refer to G.S. 110-91(9). 1899: Health and Safety Training Health and Safety training is required to be completed within the first year of employment and every five years thereafter. The staff members must complete all topic areas. Prevention of Sudden Infant Death Syndrome and use of safe sleep practice are waived if staff members have a current ITS/SIDS certification. Additionally, Precautions in Transporting Children training does not need to be completed if the program does not offer transportation. All training must be verified by the training certificates. A. Melyan logged the completion date of 3/19/23 for the “Administration of medication, with standards for parental consent” training, but the certification was not maintained. The previous training for this topic was completed through Pro Solution on 6/27/17. Please print the training certificate for “Administration of medication, with standards for parental consent” and maintain it in your file. If the training has not been completed, please do so as soon as possible. Refer to 10A NCAC 09 .1103(b). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Hazardous products Upon arrival, the sliding gate to the workspace had not been installed. This issue was previously discussed during the routine unannounced visit conducted on January 22, 2025. During that consultation, I advised that the gate remain locked at all times until further guidance could be obtained from Environmental Health regarding the appropriate storage of hazardous products. Please contact your Environmental Health Specialist and seek advice on the appropriate storage of hazardous products. Seven (7) bottles of bleach, two (2) aerosol cans were stored under the counter by the gate. A baby proof device was installed but not locked. This item may be cited as a violation during the future monitoring visit. Contracted personnel: Contracted personnel who are not employed by the program, such as therapists, must have agreement with the program and the parents to work with the children. With the agreement, only document required for monitoring by the Division is valid criminal background letters. Other requirements apply if the personnels are an employee of the licensed program. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 12 Completed Date: 5/6/2025 Age: From 3 To 5 Total Minutes: 230 Time In: 08:50 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Ashley Melyan, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-profit corporation; Community Action Opportunities is current/active as of 5/5/25. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced staff/child ratios. The program is approved for NC Pre-K. The last annual compliance visit was conducted on 5/16/24. The last fire drill was practiced on 4/10/25. The last lockdown drill was practiced on 5/2/25. The last playground inspection was documented on 4/10/25. The last fire inspection was approved on 9/24/24. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/20/24 and 6/24/24 without hazards. Lead paint and asbestos testing was exempt. Upon arrival, I announced my presence and the purpose of the visit. Eleven (11) children, three (3) to five (5) years of age, with three (3) staff members were present in the classroom. In the space outside of the classroom, there was one (1) child with a speech therapist from DPI program. Shortly after my arrival, the child with the therapist joined the classroom. The children engaged in free play with a floor puzzle, paints, dramatic play materials, blocks and others. The children were learning about insects, and the evidence of the study was evident in displays, play materials and conversations. The lead teacher actively facilitated problem solving conversations with the children. Informed reading during free play was observed. Supervision and interaction were adequate. One (1) emergency medication was maintained in the classroom. The medication storage, authorization form and the action plan were in compliance. The medication was administered yesterday, and it was sufficiently documented. I discussed the storage of chemicals in the staff work areas. There were seven (7) bottles of bleach, and two (2) cans of aerosol sprays stored under the counter. The staff work areas, and the space children use are separated by the sliding gate. However, the gate is not always installed or closed. This was noted during the routine unannounced visit conducted on January 22, 2025. The playground was inspected. No safety hazards were observed. One (1) staff file was monitored in full, and two (2) other staff files were monitored partially. Four (4) children’s files were monitored. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Due to the effects of tropical storm Helene, the site monitoring was not completed for this school year. Three (3) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1043 All staff records, except financial records, were not made available for review. Some discrepancies between the dates written on the Staff and Training Worksheet and the dates on the documents in the staff files. The program administrator was contacted to review the electronica files in ChildPlus, but the administrator did not respond during the visit. G.S. 110-91( 9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member did not complete all the required topics for Health and Safety training. The Administration of medication with standards for parental consent" training completion date was logged as 3/19/23 but the training certificate was not in file. .1103(b) Technical assistance was provided as follows: 1043: Records not available During the visit, I attempted to contact Mr. Wolff to review B. Henson’s emergency information form, health questionnaire, and documentation of EPR/EMC review. However, Mr. Wolff was not available at that time. Please note that administrators may not always be available to access electronic files during visits. Additionally, navigating the Child Plus system can be challenging, and classroom staff may not have the capacity to locate specific documents during monitoring. For these reasons, I strongly recommend printing all required documents and placing them in the staff files prior to monitoring visits. While documentation may be stored in Child Plus, if it is not readily accessible during the visit, it may result in a citation for non-compliance. Refer to G.S. 110-91(9). 1899: Health and Safety Training Health and Safety training is required to be completed within the first year of employment and every five years thereafter. The staff members must complete all topic areas. Prevention of Sudden Infant Death Syndrome and use of safe sleep practice are waived if staff members have a current ITS/SIDS certification. Additionally, Precautions in Transporting Children training does not need to be completed if the program does not offer transportation. All training must be verified by the training certificates. A. Melyan logged the completion date of 3/19/23 for the “Administration of medication, with standards for parental consent” training, but the certification was not maintained. The previous training for this topic was completed through Pro Solution on 6/27/17. Please print the training certificate for “Administration of medication, with standards for parental consent” and maintain it in your file. If the training has not been completed, please do so as soon as possible. Refer to 10A NCAC 09 .1103(b). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Hazardous products Upon arrival, the sliding gate to the workspace had not been installed. This issue was previously discussed during the routine unannounced visit conducted on January 22, 2025. During that consultation, I advised that the gate remain locked at all times until further guidance could be obtained from Environmental Health regarding the appropriate storage of hazardous products. Please contact your Environmental Health Specialist and seek advice on the appropriate storage of hazardous products. Seven (7) bottles of bleach, two (2) aerosol cans were stored under the counter by the gate. A baby proof device was installed but not locked. This item may be cited as a violation during the future monitoring visit. Contracted personnel: Contracted personnel who are not employed by the program, such as therapists, must have agreement with the program and the parents to work with the children. With the agreement, only document required for monitoring by the Division is valid criminal background letters. Other requirements apply if the personnels are an employee of the licensed program. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 12 Completed Date: 5/6/2025 Age: From 3 To 5 Total Minutes: 230 Time In: 08:50 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Ashley Melyan, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-profit corporation; Community Action Opportunities is current/active as of 5/5/25. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced staff/child ratios. The program is approved for NC Pre-K. The last annual compliance visit was conducted on 5/16/24. The last fire drill was practiced on 4/10/25. The last lockdown drill was practiced on 5/2/25. The last playground inspection was documented on 4/10/25. The last fire inspection was approved on 9/24/24. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/20/24 and 6/24/24 without hazards. Lead paint and asbestos testing was exempt. Upon arrival, I announced my presence and the purpose of the visit. Eleven (11) children, three (3) to five (5) years of age, with three (3) staff members were present in the classroom. In the space outside of the classroom, there was one (1) child with a speech therapist from DPI program. Shortly after my arrival, the child with the therapist joined the classroom. The children engaged in free play with a floor puzzle, paints, dramatic play materials, blocks and others. The children were learning about insects, and the evidence of the study was evident in displays, play materials and conversations. The lead teacher actively facilitated problem solving conversations with the children. Informed reading during free play was observed. Supervision and interaction were adequate. One (1) emergency medication was maintained in the classroom. The medication storage, authorization form and the action plan were in compliance. The medication was administered yesterday, and it was sufficiently documented. I discussed the storage of chemicals in the staff work areas. There were seven (7) bottles of bleach, and two (2) cans of aerosol sprays stored under the counter. The staff work areas, and the space children use are separated by the sliding gate. However, the gate is not always installed or closed. This was noted during the routine unannounced visit conducted on January 22, 2025. The playground was inspected. No safety hazards were observed. One (1) staff file was monitored in full, and two (2) other staff files were monitored partially. Four (4) children’s files were monitored. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Due to the effects of tropical storm Helene, the site monitoring was not completed for this school year. Three (3) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1043 All staff records, except financial records, were not made available for review. Some discrepancies between the dates written on the Staff and Training Worksheet and the dates on the documents in the staff files. The program administrator was contacted to review the electronica files in ChildPlus, but the administrator did not respond during the visit. G.S. 110-91( 9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member did not complete all the required topics for Health and Safety training. The Administration of medication with standards for parental consent" training completion date was logged as 3/19/23 but the training certificate was not in file. .1103(b) Technical assistance was provided as follows: 1043: Records not available During the visit, I attempted to contact Mr. Wolff to review B. Henson’s emergency information form, health questionnaire, and documentation of EPR/EMC review. However, Mr. Wolff was not available at that time. Please note that administrators may not always be available to access electronic files during visits. Additionally, navigating the Child Plus system can be challenging, and classroom staff may not have the capacity to locate specific documents during monitoring. For these reasons, I strongly recommend printing all required documents and placing them in the staff files prior to monitoring visits. While documentation may be stored in Child Plus, if it is not readily accessible during the visit, it may result in a citation for non-compliance. Refer to G.S. 110-91(9). 1899: Health and Safety Training Health and Safety training is required to be completed within the first year of employment and every five years thereafter. The staff members must complete all topic areas. Prevention of Sudden Infant Death Syndrome and use of safe sleep practice are waived if staff members have a current ITS/SIDS certification. Additionally, Precautions in Transporting Children training does not need to be completed if the program does not offer transportation. All training must be verified by the training certificates. A. Melyan logged the completion date of 3/19/23 for the “Administration of medication, with standards for parental consent” training, but the certification was not maintained. The previous training for this topic was completed through Pro Solution on 6/27/17. Please print the training certificate for “Administration of medication, with standards for parental consent” and maintain it in your file. If the training has not been completed, please do so as soon as possible. Refer to 10A NCAC 09 .1103(b). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Hazardous products Upon arrival, the sliding gate to the workspace had not been installed. This issue was previously discussed during the routine unannounced visit conducted on January 22, 2025. During that consultation, I advised that the gate remain locked at all times until further guidance could be obtained from Environmental Health regarding the appropriate storage of hazardous products. Please contact your Environmental Health Specialist and seek advice on the appropriate storage of hazardous products. Seven (7) bottles of bleach, two (2) aerosol cans were stored under the counter by the gate. A baby proof device was installed but not locked. This item may be cited as a violation during the future monitoring visit. Contracted personnel: Contracted personnel who are not employed by the program, such as therapists, must have agreement with the program and the parents to work with the children. With the agreement, only document required for monitoring by the Division is valid criminal background letters. Other requirements apply if the personnels are an employee of the licensed program. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 12 Completed Date: 5/6/2025 Age: From 3 To 5 Total Minutes: 230 Time In: 08:50 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Ashley Melyan, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-profit corporation; Community Action Opportunities is current/active as of 5/5/25. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced staff/child ratios. The program is approved for NC Pre-K. The last annual compliance visit was conducted on 5/16/24. The last fire drill was practiced on 4/10/25. The last lockdown drill was practiced on 5/2/25. The last playground inspection was documented on 4/10/25. The last fire inspection was approved on 9/24/24. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/20/24 and 6/24/24 without hazards. Lead paint and asbestos testing was exempt. Upon arrival, I announced my presence and the purpose of the visit. Eleven (11) children, three (3) to five (5) years of age, with three (3) staff members were present in the classroom. In the space outside of the classroom, there was one (1) child with a speech therapist from DPI program. Shortly after my arrival, the child with the therapist joined the classroom. The children engaged in free play with a floor puzzle, paints, dramatic play materials, blocks and others. The children were learning about insects, and the evidence of the study was evident in displays, play materials and conversations. The lead teacher actively facilitated problem solving conversations with the children. Informed reading during free play was observed. Supervision and interaction were adequate. One (1) emergency medication was maintained in the classroom. The medication storage, authorization form and the action plan were in compliance. The medication was administered yesterday, and it was sufficiently documented. I discussed the storage of chemicals in the staff work areas. There were seven (7) bottles of bleach, and two (2) cans of aerosol sprays stored under the counter. The staff work areas, and the space children use are separated by the sliding gate. However, the gate is not always installed or closed. This was noted during the routine unannounced visit conducted on January 22, 2025. The playground was inspected. No safety hazards were observed. One (1) staff file was monitored in full, and two (2) other staff files were monitored partially. Four (4) children’s files were monitored. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Due to the effects of tropical storm Helene, the site monitoring was not completed for this school year. Three (3) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1043 All staff records, except financial records, were not made available for review. Some discrepancies between the dates written on the Staff and Training Worksheet and the dates on the documents in the staff files. The program administrator was contacted to review the electronica files in ChildPlus, but the administrator did not respond during the visit. G.S. 110-91( 9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member did not complete all the required topics for Health and Safety training. The Administration of medication with standards for parental consent" training completion date was logged as 3/19/23 but the training certificate was not in file. .1103(b) Technical assistance was provided as follows: 1043: Records not available During the visit, I attempted to contact Mr. Wolff to review B. Henson’s emergency information form, health questionnaire, and documentation of EPR/EMC review. However, Mr. Wolff was not available at that time. Please note that administrators may not always be available to access electronic files during visits. Additionally, navigating the Child Plus system can be challenging, and classroom staff may not have the capacity to locate specific documents during monitoring. For these reasons, I strongly recommend printing all required documents and placing them in the staff files prior to monitoring visits. While documentation may be stored in Child Plus, if it is not readily accessible during the visit, it may result in a citation for non-compliance. Refer to G.S. 110-91(9). 1899: Health and Safety Training Health and Safety training is required to be completed within the first year of employment and every five years thereafter. The staff members must complete all topic areas. Prevention of Sudden Infant Death Syndrome and use of safe sleep practice are waived if staff members have a current ITS/SIDS certification. Additionally, Precautions in Transporting Children training does not need to be completed if the program does not offer transportation. All training must be verified by the training certificates. A. Melyan logged the completion date of 3/19/23 for the “Administration of medication, with standards for parental consent” training, but the certification was not maintained. The previous training for this topic was completed through Pro Solution on 6/27/17. Please print the training certificate for “Administration of medication, with standards for parental consent” and maintain it in your file. If the training has not been completed, please do so as soon as possible. Refer to 10A NCAC 09 .1103(b). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Hazardous products Upon arrival, the sliding gate to the workspace had not been installed. This issue was previously discussed during the routine unannounced visit conducted on January 22, 2025. During that consultation, I advised that the gate remain locked at all times until further guidance could be obtained from Environmental Health regarding the appropriate storage of hazardous products. Please contact your Environmental Health Specialist and seek advice on the appropriate storage of hazardous products. Seven (7) bottles of bleach, two (2) aerosol cans were stored under the counter by the gate. A baby proof device was installed but not locked. This item may be cited as a violation during the future monitoring visit. Contracted personnel: Contracted personnel who are not employed by the program, such as therapists, must have agreement with the program and the parents to work with the children. With the agreement, only document required for monitoring by the Division is valid criminal background letters. Other requirements apply if the personnels are an employee of the licensed program. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WW ESTES ELEMENTARY SCHOOL HEAD START Facility ID: 11000390 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/6/2025 Number Present: 12 Completed Date: 5/6/2025 Age: From 3 To 5 Total Minutes: 230 Time In: 08:50 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Ashley Melyan, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to Shawn Wolff, Administrator. Ms. Melyan was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was one hundred (100) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-profit corporation; Community Action Opportunities is current/active as of 5/5/25. Permit type – five-star center license issued on 6/18/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced staff/child ratios. The program is approved for NC Pre-K. The last annual compliance visit was conducted on 5/16/24. The last fire drill was practiced on 4/10/25. The last lockdown drill was practiced on 5/2/25. The last playground inspection was documented on 4/10/25. The last fire inspection was approved on 9/24/24. The last sanitation inspection was conducted on 4/23/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/20/24 and 6/24/24 without hazards. Lead paint and asbestos testing was exempt. Upon arrival, I announced my presence and the purpose of the visit. Eleven (11) children, three (3) to five (5) years of age, with three (3) staff members were present in the classroom. In the space outside of the classroom, there was one (1) child with a speech therapist from DPI program. Shortly after my arrival, the child with the therapist joined the classroom. The children engaged in free play with a floor puzzle, paints, dramatic play materials, blocks and others. The children were learning about insects, and the evidence of the study was evident in displays, play materials and conversations. The lead teacher actively facilitated problem solving conversations with the children. Informed reading during free play was observed. Supervision and interaction were adequate. One (1) emergency medication was maintained in the classroom. The medication storage, authorization form and the action plan were in compliance. The medication was administered yesterday, and it was sufficiently documented. I discussed the storage of chemicals in the staff work areas. There were seven (7) bottles of bleach, and two (2) cans of aerosol sprays stored under the counter. The staff work areas, and the space children use are separated by the sliding gate. However, the gate is not always installed or closed. This was noted during the routine unannounced visit conducted on January 22, 2025. The playground was inspected. No safety hazards were observed. One (1) staff file was monitored in full, and two (2) other staff files were monitored partially. Four (4) children’s files were monitored. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Due to the effects of tropical storm Helene, the site monitoring was not completed for this school year. Three (3) children files were monitored today. The classroom operates from 8:00 a.m. to 2:30 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1043 All staff records, except financial records, were not made available for review. Some discrepancies between the dates written on the Staff and Training Worksheet and the dates on the documents in the staff files. The program administrator was contacted to review the electronica files in ChildPlus, but the administrator did not respond during the visit. G.S. 110-91( 9) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff member did not complete all the required topics for Health and Safety training. The Administration of medication with standards for parental consent" training completion date was logged as 3/19/23 but the training certificate was not in file. .1103(b) Technical assistance was provided as follows: 1043: Records not available During the visit, I attempted to contact Mr. Wolff to review B. Henson’s emergency information form, health questionnaire, and documentation of EPR/EMC review. However, Mr. Wolff was not available at that time. Please note that administrators may not always be available to access electronic files during visits. Additionally, navigating the Child Plus system can be challenging, and classroom staff may not have the capacity to locate specific documents during monitoring. For these reasons, I strongly recommend printing all required documents and placing them in the staff files prior to monitoring visits. While documentation may be stored in Child Plus, if it is not readily accessible during the visit, it may result in a citation for non-compliance. Refer to G.S. 110-91(9). 1899: Health and Safety Training Health and Safety training is required to be completed within the first year of employment and every five years thereafter. The staff members must complete all topic areas. Prevention of Sudden Infant Death Syndrome and use of safe sleep practice are waived if staff members have a current ITS/SIDS certification. Additionally, Precautions in Transporting Children training does not need to be completed if the program does not offer transportation. All training must be verified by the training certificates. A. Melyan logged the completion date of 3/19/23 for the “Administration of medication, with standards for parental consent” training, but the certification was not maintained. The previous training for this topic was completed through Pro Solution on 6/27/17. Please print the training certificate for “Administration of medication, with standards for parental consent” and maintain it in your file. If the training has not been completed, please do so as soon as possible. Refer to 10A NCAC 09 .1103(b). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/20/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Hazardous products Upon arrival, the sliding gate to the workspace had not been installed. This issue was previously discussed during the routine unannounced visit conducted on January 22, 2025. During that consultation, I advised that the gate remain locked at all times until further guidance could be obtained from Environmental Health regarding the appropriate storage of hazardous products. Please contact your Environmental Health Specialist and seek advice on the appropriate storage of hazardous products. Seven (7) bottles of bleach, two (2) aerosol cans were stored under the counter by the gate. A baby proof device was installed but not locked. This item may be cited as a violation during the future monitoring visit. Contracted personnel: Contracted personnel who are not employed by the program, such as therapists, must have agreement with the program and the parents to work with the children. With the agreement, only document required for monitoring by the Division is valid criminal background letters. Other requirements apply if the personnels are an employee of the licensed program. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times