Spanish Academy OF Asheville

10A NCAC 09 .0304 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/3/2026 Number Present: 47 Completed Date: 6/3/2026 Age: From 2 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Salomé Loomis, Administrator/Owner, during the visit. A signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 6/1/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc., is current/active as of 6/1/26. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/10/25. The last fire drill was practiced on 5/22/26. The last shelter-in-place drill was practiced on 4/1/26. The last playground inspection was documented on 6/3/26. The last fire inspection was approved on 4/17/26. The last sanitation inspection was conducted on 3/2/26 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 4/14/24 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis. In classroom space 1, children transitioned from morning snack to a large group meeting to discuss outside time expectations. A head count was conducted and the head count sheet was completed as children crossed the threshold to the playground. In classroom space 2, children ate snack brought from home. In classroom space 3, children built small structures with interlocking blocks and magnatiles, and participated in a teacher-led small group writing activity. In classroom space 4, children participated in a large group, teacher-led letter collage activity using napkins and glue. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The signed acknowledgement of the Summary of the NC Child Care Law was not present in one (1) child’s file. GS 110-102 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. A tube of super glue was found on a counter within reach of children in the bathroom between classroom spaces 107 and 106. .0604(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The topical medication administration permission forms for the center-provided sunscreen and topical medication administration permission forms for three (3) additional topical medications did not include the manner in which the medication is applied. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #114: You obtained a signed summary of the law from the parent of the one (1) child during the visit today. This is corrected. No further corrective action is needed. Item #811: The super glue was moved to an area inaccessible to children during the visit. This was corrected, no further corrective action is needed. Item #1882: We discussed many children are leaving the facility for the summer, including the three (3) topical medications reviewed during the visit today. You stated these medications will be return to the parents by the end of this week. To reach compliance with this item, the three (3) home-provided topical medications for children must be returned to the parents. Additionally, the blanket topical medication administration permission form must be updated to include the manner in which the sunscreen is to be applied. In your letter of compliance, include a statement that indicates the home-provided topical medications have been returned to the parents of the children on their last day of school and include a statement that indicates the topical medication administration permission form has been updated to include the manner in which the sunscreen is applied. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/17/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Adding a Licensed Space: Ms. Loomis first contacted me with interest to add classroom space 109 to licensed space as a school-aged classroom on 6/25/25. The building inspection for the new space was conducted on 4/9/26. The building inspection lists the capacity per plumbing for the facility at one hundred thirty-five (135) persons. The fire inspection was conducted on 4/17/26 and included classroom space 109. The occupational sanitation inspection for classroom space 109 was conducted on 4/14/26. During the visit today, I measured classroom space 109. The space capacity is as follows: Nineteen (19) children at twenty-five (25) square feet per child. Sixteen (16) children at thirty (30) square feet per child. The children in the school aged classroom will use the already licensed playground spaces at a separate outdoor time. The classroom is approved for use by children. You submitted a written request for a change in capacity from fifty-one (51) children to seventy (70) children with the added licensed space. Additionally, your request included a request for a change in age range from 2-5 year old children to 2-12 year old children. We discussed you are planning to grow your school aged program to older grade levels in the future. We discussed you are in the process of completing Basic School Aged Care training through Southwestern Child Development Commission. Plan to maintain the certificate for the training on file when it is completed. Criminal Background Check (CBC) qualification letters: We discussed the following CBC letters will expire for staff: M. Loomis expires 11/19/26 T. Loomis expires 12/2/26 These staff can begin the process to obtain a new CBC qualification letter immediately. Surfacing: Recent rain has caused the mulch on the playground to become slightly compact. Plan to rake the mulch so that it continues to meet the depth requirement of nine (9) inches around the climber on playground space 2. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/3/2026 Number Present: 47 Completed Date: 6/3/2026 Age: From 2 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Salomé Loomis, Administrator/Owner, during the visit. A signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 6/1/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc., is current/active as of 6/1/26. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/10/25. The last fire drill was practiced on 5/22/26. The last shelter-in-place drill was practiced on 4/1/26. The last playground inspection was documented on 6/3/26. The last fire inspection was approved on 4/17/26. The last sanitation inspection was conducted on 3/2/26 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 4/14/24 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis. In classroom space 1, children transitioned from morning snack to a large group meeting to discuss outside time expectations. A head count was conducted and the head count sheet was completed as children crossed the threshold to the playground. In classroom space 2, children ate snack brought from home. In classroom space 3, children built small structures with interlocking blocks and magnatiles, and participated in a teacher-led small group writing activity. In classroom space 4, children participated in a large group, teacher-led letter collage activity using napkins and glue. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The signed acknowledgement of the Summary of the NC Child Care Law was not present in one (1) child’s file. GS 110-102 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. A tube of super glue was found on a counter within reach of children in the bathroom between classroom spaces 107 and 106. .0604(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The topical medication administration permission forms for the center-provided sunscreen and topical medication administration permission forms for three (3) additional topical medications did not include the manner in which the medication is applied. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #114: You obtained a signed summary of the law from the parent of the one (1) child during the visit today. This is corrected. No further corrective action is needed. Item #811: The super glue was moved to an area inaccessible to children during the visit. This was corrected, no further corrective action is needed. Item #1882: We discussed many children are leaving the facility for the summer, including the three (3) topical medications reviewed during the visit today. You stated these medications will be return to the parents by the end of this week. To reach compliance with this item, the three (3) home-provided topical medications for children must be returned to the parents. Additionally, the blanket topical medication administration permission form must be updated to include the manner in which the sunscreen is to be applied. In your letter of compliance, include a statement that indicates the home-provided topical medications have been returned to the parents of the children on their last day of school and include a statement that indicates the topical medication administration permission form has been updated to include the manner in which the sunscreen is applied. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/17/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Adding a Licensed Space: Ms. Loomis first contacted me with interest to add classroom space 109 to licensed space as a school-aged classroom on 6/25/25. The building inspection for the new space was conducted on 4/9/26. The building inspection lists the capacity per plumbing for the facility at one hundred thirty-five (135) persons. The fire inspection was conducted on 4/17/26 and included classroom space 109. The occupational sanitation inspection for classroom space 109 was conducted on 4/14/26. During the visit today, I measured classroom space 109. The space capacity is as follows: Nineteen (19) children at twenty-five (25) square feet per child. Sixteen (16) children at thirty (30) square feet per child. The children in the school aged classroom will use the already licensed playground spaces at a separate outdoor time. The classroom is approved for use by children. You submitted a written request for a change in capacity from fifty-one (51) children to seventy (70) children with the added licensed space. Additionally, your request included a request for a change in age range from 2-5 year old children to 2-12 year old children. We discussed you are planning to grow your school aged program to older grade levels in the future. We discussed you are in the process of completing Basic School Aged Care training through Southwestern Child Development Commission. Plan to maintain the certificate for the training on file when it is completed. Criminal Background Check (CBC) qualification letters: We discussed the following CBC letters will expire for staff: M. Loomis expires 11/19/26 T. Loomis expires 12/2/26 These staff can begin the process to obtain a new CBC qualification letter immediately. Surfacing: Recent rain has caused the mulch on the playground to become slightly compact. Plan to rake the mulch so that it continues to meet the depth requirement of nine (9) inches around the climber on playground space 2. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/3/2026 Number Present: 47 Completed Date: 6/3/2026 Age: From 2 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Salomé Loomis, Administrator/Owner, during the visit. A signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 6/1/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc., is current/active as of 6/1/26. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/10/25. The last fire drill was practiced on 5/22/26. The last shelter-in-place drill was practiced on 4/1/26. The last playground inspection was documented on 6/3/26. The last fire inspection was approved on 4/17/26. The last sanitation inspection was conducted on 3/2/26 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 4/14/24 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis. In classroom space 1, children transitioned from morning snack to a large group meeting to discuss outside time expectations. A head count was conducted and the head count sheet was completed as children crossed the threshold to the playground. In classroom space 2, children ate snack brought from home. In classroom space 3, children built small structures with interlocking blocks and magnatiles, and participated in a teacher-led small group writing activity. In classroom space 4, children participated in a large group, teacher-led letter collage activity using napkins and glue. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The signed acknowledgement of the Summary of the NC Child Care Law was not present in one (1) child’s file. GS 110-102 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. A tube of super glue was found on a counter within reach of children in the bathroom between classroom spaces 107 and 106. .0604(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The topical medication administration permission forms for the center-provided sunscreen and topical medication administration permission forms for three (3) additional topical medications did not include the manner in which the medication is applied. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #114: You obtained a signed summary of the law from the parent of the one (1) child during the visit today. This is corrected. No further corrective action is needed. Item #811: The super glue was moved to an area inaccessible to children during the visit. This was corrected, no further corrective action is needed. Item #1882: We discussed many children are leaving the facility for the summer, including the three (3) topical medications reviewed during the visit today. You stated these medications will be return to the parents by the end of this week. To reach compliance with this item, the three (3) home-provided topical medications for children must be returned to the parents. Additionally, the blanket topical medication administration permission form must be updated to include the manner in which the sunscreen is to be applied. In your letter of compliance, include a statement that indicates the home-provided topical medications have been returned to the parents of the children on their last day of school and include a statement that indicates the topical medication administration permission form has been updated to include the manner in which the sunscreen is applied. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/17/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Adding a Licensed Space: Ms. Loomis first contacted me with interest to add classroom space 109 to licensed space as a school-aged classroom on 6/25/25. The building inspection for the new space was conducted on 4/9/26. The building inspection lists the capacity per plumbing for the facility at one hundred thirty-five (135) persons. The fire inspection was conducted on 4/17/26 and included classroom space 109. The occupational sanitation inspection for classroom space 109 was conducted on 4/14/26. During the visit today, I measured classroom space 109. The space capacity is as follows: Nineteen (19) children at twenty-five (25) square feet per child. Sixteen (16) children at thirty (30) square feet per child. The children in the school aged classroom will use the already licensed playground spaces at a separate outdoor time. The classroom is approved for use by children. You submitted a written request for a change in capacity from fifty-one (51) children to seventy (70) children with the added licensed space. Additionally, your request included a request for a change in age range from 2-5 year old children to 2-12 year old children. We discussed you are planning to grow your school aged program to older grade levels in the future. We discussed you are in the process of completing Basic School Aged Care training through Southwestern Child Development Commission. Plan to maintain the certificate for the training on file when it is completed. Criminal Background Check (CBC) qualification letters: We discussed the following CBC letters will expire for staff: M. Loomis expires 11/19/26 T. Loomis expires 12/2/26 These staff can begin the process to obtain a new CBC qualification letter immediately. Surfacing: Recent rain has caused the mulch on the playground to become slightly compact. Plan to rake the mulch so that it continues to meet the depth requirement of nine (9) inches around the climber on playground space 2. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/3/2026 Number Present: 47 Completed Date: 6/3/2026 Age: From 2 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Salomé Loomis, Administrator/Owner, during the visit. A signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 6/1/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc., is current/active as of 6/1/26. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/10/25. The last fire drill was practiced on 5/22/26. The last shelter-in-place drill was practiced on 4/1/26. The last playground inspection was documented on 6/3/26. The last fire inspection was approved on 4/17/26. The last sanitation inspection was conducted on 3/2/26 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 4/14/24 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis. In classroom space 1, children transitioned from morning snack to a large group meeting to discuss outside time expectations. A head count was conducted and the head count sheet was completed as children crossed the threshold to the playground. In classroom space 2, children ate snack brought from home. In classroom space 3, children built small structures with interlocking blocks and magnatiles, and participated in a teacher-led small group writing activity. In classroom space 4, children participated in a large group, teacher-led letter collage activity using napkins and glue. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The signed acknowledgement of the Summary of the NC Child Care Law was not present in one (1) child’s file. GS 110-102 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. A tube of super glue was found on a counter within reach of children in the bathroom between classroom spaces 107 and 106. .0604(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The topical medication administration permission forms for the center-provided sunscreen and topical medication administration permission forms for three (3) additional topical medications did not include the manner in which the medication is applied. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #114: You obtained a signed summary of the law from the parent of the one (1) child during the visit today. This is corrected. No further corrective action is needed. Item #811: The super glue was moved to an area inaccessible to children during the visit. This was corrected, no further corrective action is needed. Item #1882: We discussed many children are leaving the facility for the summer, including the three (3) topical medications reviewed during the visit today. You stated these medications will be return to the parents by the end of this week. To reach compliance with this item, the three (3) home-provided topical medications for children must be returned to the parents. Additionally, the blanket topical medication administration permission form must be updated to include the manner in which the sunscreen is to be applied. In your letter of compliance, include a statement that indicates the home-provided topical medications have been returned to the parents of the children on their last day of school and include a statement that indicates the topical medication administration permission form has been updated to include the manner in which the sunscreen is applied. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/17/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Adding a Licensed Space: Ms. Loomis first contacted me with interest to add classroom space 109 to licensed space as a school-aged classroom on 6/25/25. The building inspection for the new space was conducted on 4/9/26. The building inspection lists the capacity per plumbing for the facility at one hundred thirty-five (135) persons. The fire inspection was conducted on 4/17/26 and included classroom space 109. The occupational sanitation inspection for classroom space 109 was conducted on 4/14/26. During the visit today, I measured classroom space 109. The space capacity is as follows: Nineteen (19) children at twenty-five (25) square feet per child. Sixteen (16) children at thirty (30) square feet per child. The children in the school aged classroom will use the already licensed playground spaces at a separate outdoor time. The classroom is approved for use by children. You submitted a written request for a change in capacity from fifty-one (51) children to seventy (70) children with the added licensed space. Additionally, your request included a request for a change in age range from 2-5 year old children to 2-12 year old children. We discussed you are planning to grow your school aged program to older grade levels in the future. We discussed you are in the process of completing Basic School Aged Care training through Southwestern Child Development Commission. Plan to maintain the certificate for the training on file when it is completed. Criminal Background Check (CBC) qualification letters: We discussed the following CBC letters will expire for staff: M. Loomis expires 11/19/26 T. Loomis expires 12/2/26 These staff can begin the process to obtain a new CBC qualification letter immediately. Surfacing: Recent rain has caused the mulch on the playground to become slightly compact. Plan to rake the mulch so that it continues to meet the depth requirement of nine (9) inches around the climber on playground space 2. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/3/2026 Number Present: 47 Completed Date: 6/3/2026 Age: From 2 To 5 Total Minutes: 320 Time In: 09:40 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Salomé Loomis, Administrator/Owner, during the visit. A signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) as of 6/1/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc., is current/active as of 6/1/26. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/10/25. The last fire drill was practiced on 5/22/26. The last shelter-in-place drill was practiced on 4/1/26. The last playground inspection was documented on 6/3/26. The last fire inspection was approved on 4/17/26. The last sanitation inspection was conducted on 3/2/26 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 4/14/24 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis. In classroom space 1, children transitioned from morning snack to a large group meeting to discuss outside time expectations. A head count was conducted and the head count sheet was completed as children crossed the threshold to the playground. In classroom space 2, children ate snack brought from home. In classroom space 3, children built small structures with interlocking blocks and magnatiles, and participated in a teacher-led small group writing activity. In classroom space 4, children participated in a large group, teacher-led letter collage activity using napkins and glue. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The signed acknowledgement of the Summary of the NC Child Care Law was not present in one (1) child’s file. GS 110-102 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. A tube of super glue was found on a counter within reach of children in the bathroom between classroom spaces 107 and 106. .0604(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The topical medication administration permission forms for the center-provided sunscreen and topical medication administration permission forms for three (3) additional topical medications did not include the manner in which the medication is applied. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #114: You obtained a signed summary of the law from the parent of the one (1) child during the visit today. This is corrected. No further corrective action is needed. Item #811: The super glue was moved to an area inaccessible to children during the visit. This was corrected, no further corrective action is needed. Item #1882: We discussed many children are leaving the facility for the summer, including the three (3) topical medications reviewed during the visit today. You stated these medications will be return to the parents by the end of this week. To reach compliance with this item, the three (3) home-provided topical medications for children must be returned to the parents. Additionally, the blanket topical medication administration permission form must be updated to include the manner in which the sunscreen is to be applied. In your letter of compliance, include a statement that indicates the home-provided topical medications have been returned to the parents of the children on their last day of school and include a statement that indicates the topical medication administration permission form has been updated to include the manner in which the sunscreen is applied. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 6/17/26. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Adding a Licensed Space: Ms. Loomis first contacted me with interest to add classroom space 109 to licensed space as a school-aged classroom on 6/25/25. The building inspection for the new space was conducted on 4/9/26. The building inspection lists the capacity per plumbing for the facility at one hundred thirty-five (135) persons. The fire inspection was conducted on 4/17/26 and included classroom space 109. The occupational sanitation inspection for classroom space 109 was conducted on 4/14/26. During the visit today, I measured classroom space 109. The space capacity is as follows: Nineteen (19) children at twenty-five (25) square feet per child. Sixteen (16) children at thirty (30) square feet per child. The children in the school aged classroom will use the already licensed playground spaces at a separate outdoor time. The classroom is approved for use by children. You submitted a written request for a change in capacity from fifty-one (51) children to seventy (70) children with the added licensed space. Additionally, your request included a request for a change in age range from 2-5 year old children to 2-12 year old children. We discussed you are planning to grow your school aged program to older grade levels in the future. We discussed you are in the process of completing Basic School Aged Care training through Southwestern Child Development Commission. Plan to maintain the certificate for the training on file when it is completed. Criminal Background Check (CBC) qualification letters: We discussed the following CBC letters will expire for staff: M. Loomis expires 11/19/26 T. Loomis expires 12/2/26 These staff can begin the process to obtain a new CBC qualification letter immediately. Surfacing: Recent rain has caused the mulch on the playground to become slightly compact. Plan to rake the mulch so that it continues to meet the depth requirement of nine (9) inches around the climber on playground space 2. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: MORGAN BROCK Operation Type: Center Case Number: 0126-162A Visit Date: 1/20/2026 Number Present: 42 Completed Date: 1/20/2026 Age: From 2 To 5 Total Minutes: 430 Time In: 10:05 AM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Maria Salome Loomis Ramirez, administrator accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Loomis Ramirez and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violation was confirmed during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The facility failed to maintain accurate arrival and departure records for children. 10A NCAC 09 .0302(d)(4) 303 Children were not adequately supervised at all times. Staff members failed to provide developmentally appropriate supervision and were unaware of a two-year-old child's whereabouts when the child left the building on 1/6/26 and left the playground on 1/14/26. .1801(a)(1-5) Violations must be corrected immediately. Within one week (1/27/26), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Morgan Brock, Investigations Consultant, morgan.brock@dhhs.nc.gov. You may contact me at Morgan Brock, Investigations Consultant, 828-788-0011 or morgan.brock@dhhs.nc.gov, or Natosha Lambeth, Western Investigations Team Supervisor, natosha.lambeth@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 41 Completed Date: 6/10/2025 Age: From 2 To 5 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, during the visit. A signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 6/9/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc., is current/active as of 6/9/25. Permit type – One (1) star license issued 1/18/23 Special Services/Restrictions – 1st shift (daytime care), no cooking allowed The last annual compliance visit was conducted on 6/19/24. The last fire drill was practiced on 6/4/25. The last shelter-in-place drill was practiced on 4/7/25. The last playground inspection was documented on 6/4/25. The last fire inspection was approved on 4/25/25. The last sanitation inspection was conducted on 3/4/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 4/14/24 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis. In classroom space 107, children were washing hands and cleaning up center play activities to prepare for snack brought from home. In classroom space 106, children participated in a teacher led coloring and letter identification activity and used cookie cutters to cut various shapes out of playdoh. In classroom space 105, children built small structures with connecting blocks, pretended to be doctors in dramatic play, and built small structures with foam and wooden blocks. In classroom space 104, children solved age appropriate puzzles, matched quantities of connecting blocks with numbers, and participated in a teacher-led letter matching game. Interactions were positive and nurturing. Supervision was adequate. Naptime was monitored in all classroom spaces. Cots were spaced appropriately, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. A bag of potting soil, clean laundry and other various materials were stored on top of a stack of cots in classroom space 107. 15A NCAC 18A .2821(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing for playground space 2 measured six (6) to eight (8) inches in various places within the fall zone. .0605(k)(1-4) Technical assistance was provided as follows: Item #614 A sheet was placed on top of the stack of cots providing a barrier between the items stored and the cots to prevent contamination. This is corrected. Moving forward, plan to keep the sheet on top of the cots if you plan to use the top of the stack for storage. Item #1867 The playground is closed for children and will not be used by children until the depth is corrected. This is corrected. We discussed the depth may be corrected by raking the existing mulch, as it has been packed down by recent rain. Additionally, we discussed some larger pieces of wood were observed on a pile of newly added mulch. Plan to remove the larger pieces of wood before distributing. Consultation is provided as follows: Supervision during Transitions: We discussed the transition from center play to snack in classroom space 107. One teacher is positioned in the bathroom to see both children in the bathroom and in the classroom while one teacher is in the hallway, gathering snack. Plan to have the teacher in the hallway gathering snack position themselves so that they can also see into the classroom to provide additional supervision. That way, there are extra eyes on the children in the classroom in case there is an emergency with the children in the bathroom. CPR/First Aid: CPR/First Aid training cannot be counted towards annual on-going training hours. Dates on Documents: We discussed providing an exact date on the Annual Staff Evaluations. This can be the date that you discussed the evaluation with the staff member. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 41 Completed Date: 6/10/2025 Age: From 2 To 5 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, during the visit. A signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 6/9/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc., is current/active as of 6/9/25. Permit type – One (1) star license issued 1/18/23 Special Services/Restrictions – 1st shift (daytime care), no cooking allowed The last annual compliance visit was conducted on 6/19/24. The last fire drill was practiced on 6/4/25. The last shelter-in-place drill was practiced on 4/7/25. The last playground inspection was documented on 6/4/25. The last fire inspection was approved on 4/25/25. The last sanitation inspection was conducted on 3/4/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 4/14/24 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis. In classroom space 107, children were washing hands and cleaning up center play activities to prepare for snack brought from home. In classroom space 106, children participated in a teacher led coloring and letter identification activity and used cookie cutters to cut various shapes out of playdoh. In classroom space 105, children built small structures with connecting blocks, pretended to be doctors in dramatic play, and built small structures with foam and wooden blocks. In classroom space 104, children solved age appropriate puzzles, matched quantities of connecting blocks with numbers, and participated in a teacher-led letter matching game. Interactions were positive and nurturing. Supervision was adequate. Naptime was monitored in all classroom spaces. Cots were spaced appropriately, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. A bag of potting soil, clean laundry and other various materials were stored on top of a stack of cots in classroom space 107. 15A NCAC 18A .2821(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing for playground space 2 measured six (6) to eight (8) inches in various places within the fall zone. .0605(k)(1-4) Technical assistance was provided as follows: Item #614 A sheet was placed on top of the stack of cots providing a barrier between the items stored and the cots to prevent contamination. This is corrected. Moving forward, plan to keep the sheet on top of the cots if you plan to use the top of the stack for storage. Item #1867 The playground is closed for children and will not be used by children until the depth is corrected. This is corrected. We discussed the depth may be corrected by raking the existing mulch, as it has been packed down by recent rain. Additionally, we discussed some larger pieces of wood were observed on a pile of newly added mulch. Plan to remove the larger pieces of wood before distributing. Consultation is provided as follows: Supervision during Transitions: We discussed the transition from center play to snack in classroom space 107. One teacher is positioned in the bathroom to see both children in the bathroom and in the classroom while one teacher is in the hallway, gathering snack. Plan to have the teacher in the hallway gathering snack position themselves so that they can also see into the classroom to provide additional supervision. That way, there are extra eyes on the children in the classroom in case there is an emergency with the children in the bathroom. CPR/First Aid: CPR/First Aid training cannot be counted towards annual on-going training hours. Dates on Documents: We discussed providing an exact date on the Annual Staff Evaluations. This can be the date that you discussed the evaluation with the staff member. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 41 Completed Date: 6/10/2025 Age: From 2 To 5 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, during the visit. A signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 6/9/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc., is current/active as of 6/9/25. Permit type – One (1) star license issued 1/18/23 Special Services/Restrictions – 1st shift (daytime care), no cooking allowed The last annual compliance visit was conducted on 6/19/24. The last fire drill was practiced on 6/4/25. The last shelter-in-place drill was practiced on 4/7/25. The last playground inspection was documented on 6/4/25. The last fire inspection was approved on 4/25/25. The last sanitation inspection was conducted on 3/4/25 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 4/14/24 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis. In classroom space 107, children were washing hands and cleaning up center play activities to prepare for snack brought from home. In classroom space 106, children participated in a teacher led coloring and letter identification activity and used cookie cutters to cut various shapes out of playdoh. In classroom space 105, children built small structures with connecting blocks, pretended to be doctors in dramatic play, and built small structures with foam and wooden blocks. In classroom space 104, children solved age appropriate puzzles, matched quantities of connecting blocks with numbers, and participated in a teacher-led letter matching game. Interactions were positive and nurturing. Supervision was adequate. Naptime was monitored in all classroom spaces. Cots were spaced appropriately, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. A bag of potting soil, clean laundry and other various materials were stored on top of a stack of cots in classroom space 107. 15A NCAC 18A .2821(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing for playground space 2 measured six (6) to eight (8) inches in various places within the fall zone. .0605(k)(1-4) Technical assistance was provided as follows: Item #614 A sheet was placed on top of the stack of cots providing a barrier between the items stored and the cots to prevent contamination. This is corrected. Moving forward, plan to keep the sheet on top of the cots if you plan to use the top of the stack for storage. Item #1867 The playground is closed for children and will not be used by children until the depth is corrected. This is corrected. We discussed the depth may be corrected by raking the existing mulch, as it has been packed down by recent rain. Additionally, we discussed some larger pieces of wood were observed on a pile of newly added mulch. Plan to remove the larger pieces of wood before distributing. Consultation is provided as follows: Supervision during Transitions: We discussed the transition from center play to snack in classroom space 107. One teacher is positioned in the bathroom to see both children in the bathroom and in the classroom while one teacher is in the hallway, gathering snack. Plan to have the teacher in the hallway gathering snack position themselves so that they can also see into the classroom to provide additional supervision. That way, there are extra eyes on the children in the classroom in case there is an emergency with the children in the bathroom. CPR/First Aid: CPR/First Aid training cannot be counted towards annual on-going training hours. Dates on Documents: We discussed providing an exact date on the Annual Staff Evaluations. This can be the date that you discussed the evaluation with the staff member. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/28/2025 Number Present: 28 Completed Date: 2/28/2025 Age: From 2 To 5 Total Minutes: 180 Time In: 11:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine percent (99%) as of 2/28/25. The last fire drill was practiced on 2/17/25. The last emergency drill, lockdown drill, was practiced on 1/23/25. The last fire inspection was approved on 5/7/24. The program’s most recent sanitation inspection was completed on 2/20/25, with ten (10) demerits for a provisional rating. The Emergency Medical Care Plan was posted and current. Upon arrival I was greeted by Ms. Loomis. Children in classroom space 1 solved puzzles, explored nesting blocks, strung large beads on string and engaged in pretend play with a doll house. Children in classroom space 2 were engaged in a large group, teacher led counting lesson. Children in classroom space 3 colored pictures of unicorns, built small structures with connecting blocks and use scissors and molds to create various shapes with playdoh. Children in classroom space 4 were engaged in a large group art activity, coloring and cutting out shapes. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication administration permission form for one (1) oral Benadryl in classroom space 105 was completed on 7/3/24 and expired on 1/3/25, per rule. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance provided as follows: Item #1882 We discussed the differences in timeline requirements for various medications. Please refer to rule .0803 for details about all medication requirements. The items we discussed today include: -medical action plans are valid for one year and shall be updated on an annual basis or as changes occur (rule .0801 (b) -medication administration permission for over-the-counter topical ointments, creams and powders is valid for twelve (12) months (rule .0803 (7) -medication administration permission for over-the-counter and prescription medication needed for chronic medical conditions (such as food allergies, asthma, etc.) is valid for six (6) months (rule .0803 (6) The reach compliance with this item, the parent must update the medication administration permission form for the oral Benadryl. We discussed if there are no changes to dosage, instructions, etc. the parent can update the current form on file because the medication itself does not expire until 11/2025. Please have the parent update the dates the permission is valid and indicate that there are no changes on the form. Have the parent sign and date when the form is reviewed. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/14/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Medication Forms: Plan to screen all medication forms to ensure they are filled out completely and correctly. Teacher's Aide: We reviewed the definition of Teacher's Aide. Teacher's Aides may count in ratio as long as they are under the supervision of a staff member who is twenty-one (21) years old. Here is the definition of a teacher's aide according to rule: 10A NCAC 09 .0102 DEFINITIONS (49)"Teacher's aide" or "Aide" means a person who assists the lead teacher or the teacher in planning and implementing the daily program. A teacher's aide shall be at least 16 years old and less than 18 years old, shall be literate, and may count in staff/child ratio as long as there is also a credentialed staff person who is at least 21 years of age present in the room and available to respond to the needs of the teacher's aide and children in care. We discussed your teacher aide has expressed interest in becoming an assistant teacher. This individual may become a teacher assistant when they are eighteen years old according to rule .0710 (b). Potential New Licensed Space: We discussed the process for licensing new space, increasing your age range and increasing your capacity. We will need a thirty (30) day notice for licensing a new space. We will need a building, fire, and sanitation inspection for the new classroom(s). Finally, I will come out to measure and approve the new space. We discussed you are interested in serving school age children in this new space. The Administrator and all staff who work with school age children will need Basic School Age Care (BSAC) training. We discussed you can take this training on-demand from Southwestern Child Development Commission. I will need a request in writing to change the age range and the capacity to include this potential new classroom. QRIS Modernization: The QRIS (or Star Rated License) system is changing. The public comment period is open until 4/4/25. Plan to visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more about the proposed changes. Comments should be directed to: Child Care Commission 2201 Mail Service Center Raleigh, NC 27699-2201 Attn: Julie Peck Julie.peck@dhhs.nc.gov Additionally, there is an in-person public comment opportunity on 3/26/25 in Raleigh. Please see below: Public Hearing: Date: March 26, 2025 Time: 1:15 p.m. Location: 333 Six Forks Road, Room 165, Raleigh, NC 27609 and By WebEx Instructions to access the meeting virtually are forthcoming. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/28/2025 Number Present: 28 Completed Date: 2/28/2025 Age: From 2 To 5 Total Minutes: 180 Time In: 11:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine percent (99%) as of 2/28/25. The last fire drill was practiced on 2/17/25. The last emergency drill, lockdown drill, was practiced on 1/23/25. The last fire inspection was approved on 5/7/24. The program’s most recent sanitation inspection was completed on 2/20/25, with ten (10) demerits for a provisional rating. The Emergency Medical Care Plan was posted and current. Upon arrival I was greeted by Ms. Loomis. Children in classroom space 1 solved puzzles, explored nesting blocks, strung large beads on string and engaged in pretend play with a doll house. Children in classroom space 2 were engaged in a large group, teacher led counting lesson. Children in classroom space 3 colored pictures of unicorns, built small structures with connecting blocks and use scissors and molds to create various shapes with playdoh. Children in classroom space 4 were engaged in a large group art activity, coloring and cutting out shapes. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication administration permission form for one (1) oral Benadryl in classroom space 105 was completed on 7/3/24 and expired on 1/3/25, per rule. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance provided as follows: Item #1882 We discussed the differences in timeline requirements for various medications. Please refer to rule .0803 for details about all medication requirements. The items we discussed today include: -medical action plans are valid for one year and shall be updated on an annual basis or as changes occur (rule .0801 (b) -medication administration permission for over-the-counter topical ointments, creams and powders is valid for twelve (12) months (rule .0803 (7) -medication administration permission for over-the-counter and prescription medication needed for chronic medical conditions (such as food allergies, asthma, etc.) is valid for six (6) months (rule .0803 (6) The reach compliance with this item, the parent must update the medication administration permission form for the oral Benadryl. We discussed if there are no changes to dosage, instructions, etc. the parent can update the current form on file because the medication itself does not expire until 11/2025. Please have the parent update the dates the permission is valid and indicate that there are no changes on the form. Have the parent sign and date when the form is reviewed. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/14/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Medication Forms: Plan to screen all medication forms to ensure they are filled out completely and correctly. Teacher's Aide: We reviewed the definition of Teacher's Aide. Teacher's Aides may count in ratio as long as they are under the supervision of a staff member who is twenty-one (21) years old. Here is the definition of a teacher's aide according to rule: 10A NCAC 09 .0102 DEFINITIONS (49)"Teacher's aide" or "Aide" means a person who assists the lead teacher or the teacher in planning and implementing the daily program. A teacher's aide shall be at least 16 years old and less than 18 years old, shall be literate, and may count in staff/child ratio as long as there is also a credentialed staff person who is at least 21 years of age present in the room and available to respond to the needs of the teacher's aide and children in care. We discussed your teacher aide has expressed interest in becoming an assistant teacher. This individual may become a teacher assistant when they are eighteen years old according to rule .0710 (b). Potential New Licensed Space: We discussed the process for licensing new space, increasing your age range and increasing your capacity. We will need a thirty (30) day notice for licensing a new space. We will need a building, fire, and sanitation inspection for the new classroom(s). Finally, I will come out to measure and approve the new space. We discussed you are interested in serving school age children in this new space. The Administrator and all staff who work with school age children will need Basic School Age Care (BSAC) training. We discussed you can take this training on-demand from Southwestern Child Development Commission. I will need a request in writing to change the age range and the capacity to include this potential new classroom. QRIS Modernization: The QRIS (or Star Rated License) system is changing. The public comment period is open until 4/4/25. Plan to visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more about the proposed changes. Comments should be directed to: Child Care Commission 2201 Mail Service Center Raleigh, NC 27699-2201 Attn: Julie Peck Julie.peck@dhhs.nc.gov Additionally, there is an in-person public comment opportunity on 3/26/25 in Raleigh. Please see below: Public Hearing: Date: March 26, 2025 Time: 1:15 p.m. Location: 333 Six Forks Road, Room 165, Raleigh, NC 27609 and By WebEx Instructions to access the meeting virtually are forthcoming. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/28/2025 Number Present: 28 Completed Date: 2/28/2025 Age: From 2 To 5 Total Minutes: 180 Time In: 11:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine percent (99%) as of 2/28/25. The last fire drill was practiced on 2/17/25. The last emergency drill, lockdown drill, was practiced on 1/23/25. The last fire inspection was approved on 5/7/24. The program’s most recent sanitation inspection was completed on 2/20/25, with ten (10) demerits for a provisional rating. The Emergency Medical Care Plan was posted and current. Upon arrival I was greeted by Ms. Loomis. Children in classroom space 1 solved puzzles, explored nesting blocks, strung large beads on string and engaged in pretend play with a doll house. Children in classroom space 2 were engaged in a large group, teacher led counting lesson. Children in classroom space 3 colored pictures of unicorns, built small structures with connecting blocks and use scissors and molds to create various shapes with playdoh. Children in classroom space 4 were engaged in a large group art activity, coloring and cutting out shapes. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication administration permission form for one (1) oral Benadryl in classroom space 105 was completed on 7/3/24 and expired on 1/3/25, per rule. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance provided as follows: Item #1882 We discussed the differences in timeline requirements for various medications. Please refer to rule .0803 for details about all medication requirements. The items we discussed today include: -medical action plans are valid for one year and shall be updated on an annual basis or as changes occur (rule .0801 (b) -medication administration permission for over-the-counter topical ointments, creams and powders is valid for twelve (12) months (rule .0803 (7) -medication administration permission for over-the-counter and prescription medication needed for chronic medical conditions (such as food allergies, asthma, etc.) is valid for six (6) months (rule .0803 (6) The reach compliance with this item, the parent must update the medication administration permission form for the oral Benadryl. We discussed if there are no changes to dosage, instructions, etc. the parent can update the current form on file because the medication itself does not expire until 11/2025. Please have the parent update the dates the permission is valid and indicate that there are no changes on the form. Have the parent sign and date when the form is reviewed. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/14/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Medication Forms: Plan to screen all medication forms to ensure they are filled out completely and correctly. Teacher's Aide: We reviewed the definition of Teacher's Aide. Teacher's Aides may count in ratio as long as they are under the supervision of a staff member who is twenty-one (21) years old. Here is the definition of a teacher's aide according to rule: 10A NCAC 09 .0102 DEFINITIONS (49)"Teacher's aide" or "Aide" means a person who assists the lead teacher or the teacher in planning and implementing the daily program. A teacher's aide shall be at least 16 years old and less than 18 years old, shall be literate, and may count in staff/child ratio as long as there is also a credentialed staff person who is at least 21 years of age present in the room and available to respond to the needs of the teacher's aide and children in care. We discussed your teacher aide has expressed interest in becoming an assistant teacher. This individual may become a teacher assistant when they are eighteen years old according to rule .0710 (b). Potential New Licensed Space: We discussed the process for licensing new space, increasing your age range and increasing your capacity. We will need a thirty (30) day notice for licensing a new space. We will need a building, fire, and sanitation inspection for the new classroom(s). Finally, I will come out to measure and approve the new space. We discussed you are interested in serving school age children in this new space. The Administrator and all staff who work with school age children will need Basic School Age Care (BSAC) training. We discussed you can take this training on-demand from Southwestern Child Development Commission. I will need a request in writing to change the age range and the capacity to include this potential new classroom. QRIS Modernization: The QRIS (or Star Rated License) system is changing. The public comment period is open until 4/4/25. Plan to visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more about the proposed changes. Comments should be directed to: Child Care Commission 2201 Mail Service Center Raleigh, NC 27699-2201 Attn: Julie Peck Julie.peck@dhhs.nc.gov Additionally, there is an in-person public comment opportunity on 3/26/25 in Raleigh. Please see below: Public Hearing: Date: March 26, 2025 Time: 1:15 p.m. Location: 333 Six Forks Road, Room 165, Raleigh, NC 27609 and By WebEx Instructions to access the meeting virtually are forthcoming. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 30 Completed Date: 6/19/2024 Age: From 2 To 5 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 6/17/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc, is current/active as of 6/17/24. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/23/23. The last fire drill was practiced on 5/13/24. The last shelter-in-place drill was practiced on 4/17/24. The last playground inspection was documented on 6/3/24. The last fire inspection was approved on 5/7/24. The last sanitation inspection was conducted on 2/20/24 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 8/7/23. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis who accompanied me on a walkthrough of caregiving spaces. In classroom space 107, children were outside on playground space 1. Children were riding tricycles and balance bikes while wearing helmets and pretending to sell ice cream. Children lined up to transition inside. In classroom space 106, children were engaged in a large group lesson on the parts of a flower. Children then transitioned to tables to participate in a large group, teacher led art activity in which painted coffee filters and piper cleaners were used to make flowers. In classroom space 105, children were engaged in free choice center play. Children built small structures with a variety of interlocking blocks, put on various articles of clothing and costumes, pretended to sell groceries on a toy cash register, and drew pictures with markers and crayons. In classroom space 104, children transitioned indoors from outside. Children were observed changing their shoes and washing hands prior to engaging with materials. Interactions were positive and nurturing. There are forty-nine (49) children enrolled. Five (5) children’s files were monitored today. There are eleven staff (11). Two (2) staff files were monitored today. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five (5) staff did not update the Emergency Information form annually. Please refer to the staff and training worksheet for details. .0701(a) Technical assistance was provided as follows: Item #1034 Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. Three (3) staff were present today and were able to update the Health Questionnaire form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Health Questionnaire form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: All staff, including the director. Item requirements: Health Questionnaire A statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Item #1035 Three (3) staff were present today and were able to update the Emergency Information form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Emergency Information form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: One (1) diaper cream in classroom space 107 expired 5/2024. The diaper cream was removed during the visit today. Plan to return the diaper cream to the parent, and receive a new diaper cream, if still needed. One (1) bottle of Benadryl in classroom space 105 as well as the authorization for the medication will expire 7/31/24. Plan to receive a new Benadryl from the parents and have them update the authorization form prior to 7/31/24. We discussed supervision during transitions. When children were called to wash hands in classroom space 104, children entered the bathroom as the teacher was still walking over to the bathroom door. This routine could create a lapse in supervision. We discussed changes to the routine that could prevent this, such as having children line up by the door until the teacher walks over, or have the teacher walk immediately to the bathroom door before calling children, so that lines of vision are not obstructed for the children in the bathroom nor for the children taking off shoes by the door. As a reminder, staff must be able to see and hear children at all times. Please see the rule regarding supervision below: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Moving forward, plan to document the hours that staff work on the Staff and Training Worksheet. For example, 8:00pm-5:00pm M-F. We discussed on-going training hours. Staff can carry over up to half of the required on-going training hours into the next year. This includes hours earned during the first year including semester hours. As we discussed one (1) semester hours equals sixteen (16) on-going training hours. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 30 Completed Date: 6/19/2024 Age: From 2 To 5 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 6/17/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc, is current/active as of 6/17/24. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/23/23. The last fire drill was practiced on 5/13/24. The last shelter-in-place drill was practiced on 4/17/24. The last playground inspection was documented on 6/3/24. The last fire inspection was approved on 5/7/24. The last sanitation inspection was conducted on 2/20/24 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 8/7/23. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis who accompanied me on a walkthrough of caregiving spaces. In classroom space 107, children were outside on playground space 1. Children were riding tricycles and balance bikes while wearing helmets and pretending to sell ice cream. Children lined up to transition inside. In classroom space 106, children were engaged in a large group lesson on the parts of a flower. Children then transitioned to tables to participate in a large group, teacher led art activity in which painted coffee filters and piper cleaners were used to make flowers. In classroom space 105, children were engaged in free choice center play. Children built small structures with a variety of interlocking blocks, put on various articles of clothing and costumes, pretended to sell groceries on a toy cash register, and drew pictures with markers and crayons. In classroom space 104, children transitioned indoors from outside. Children were observed changing their shoes and washing hands prior to engaging with materials. Interactions were positive and nurturing. There are forty-nine (49) children enrolled. Five (5) children’s files were monitored today. There are eleven staff (11). Two (2) staff files were monitored today. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five (5) staff did not update the Emergency Information form annually. Please refer to the staff and training worksheet for details. .0701(a) Technical assistance was provided as follows: Item #1034 Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. Three (3) staff were present today and were able to update the Health Questionnaire form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Health Questionnaire form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: All staff, including the director. Item requirements: Health Questionnaire A statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Item #1035 Three (3) staff were present today and were able to update the Emergency Information form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Emergency Information form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: One (1) diaper cream in classroom space 107 expired 5/2024. The diaper cream was removed during the visit today. Plan to return the diaper cream to the parent, and receive a new diaper cream, if still needed. One (1) bottle of Benadryl in classroom space 105 as well as the authorization for the medication will expire 7/31/24. Plan to receive a new Benadryl from the parents and have them update the authorization form prior to 7/31/24. We discussed supervision during transitions. When children were called to wash hands in classroom space 104, children entered the bathroom as the teacher was still walking over to the bathroom door. This routine could create a lapse in supervision. We discussed changes to the routine that could prevent this, such as having children line up by the door until the teacher walks over, or have the teacher walk immediately to the bathroom door before calling children, so that lines of vision are not obstructed for the children in the bathroom nor for the children taking off shoes by the door. As a reminder, staff must be able to see and hear children at all times. Please see the rule regarding supervision below: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Moving forward, plan to document the hours that staff work on the Staff and Training Worksheet. For example, 8:00pm-5:00pm M-F. We discussed on-going training hours. Staff can carry over up to half of the required on-going training hours into the next year. This includes hours earned during the first year including semester hours. As we discussed one (1) semester hours equals sixteen (16) on-going training hours. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 30 Completed Date: 6/19/2024 Age: From 2 To 5 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 6/17/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc, is current/active as of 6/17/24. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/23/23. The last fire drill was practiced on 5/13/24. The last shelter-in-place drill was practiced on 4/17/24. The last playground inspection was documented on 6/3/24. The last fire inspection was approved on 5/7/24. The last sanitation inspection was conducted on 2/20/24 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 8/7/23. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis who accompanied me on a walkthrough of caregiving spaces. In classroom space 107, children were outside on playground space 1. Children were riding tricycles and balance bikes while wearing helmets and pretending to sell ice cream. Children lined up to transition inside. In classroom space 106, children were engaged in a large group lesson on the parts of a flower. Children then transitioned to tables to participate in a large group, teacher led art activity in which painted coffee filters and piper cleaners were used to make flowers. In classroom space 105, children were engaged in free choice center play. Children built small structures with a variety of interlocking blocks, put on various articles of clothing and costumes, pretended to sell groceries on a toy cash register, and drew pictures with markers and crayons. In classroom space 104, children transitioned indoors from outside. Children were observed changing their shoes and washing hands prior to engaging with materials. Interactions were positive and nurturing. There are forty-nine (49) children enrolled. Five (5) children’s files were monitored today. There are eleven staff (11). Two (2) staff files were monitored today. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five (5) staff did not update the Emergency Information form annually. Please refer to the staff and training worksheet for details. .0701(a) Technical assistance was provided as follows: Item #1034 Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. Three (3) staff were present today and were able to update the Health Questionnaire form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Health Questionnaire form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: All staff, including the director. Item requirements: Health Questionnaire A statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Item #1035 Three (3) staff were present today and were able to update the Emergency Information form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Emergency Information form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: One (1) diaper cream in classroom space 107 expired 5/2024. The diaper cream was removed during the visit today. Plan to return the diaper cream to the parent, and receive a new diaper cream, if still needed. One (1) bottle of Benadryl in classroom space 105 as well as the authorization for the medication will expire 7/31/24. Plan to receive a new Benadryl from the parents and have them update the authorization form prior to 7/31/24. We discussed supervision during transitions. When children were called to wash hands in classroom space 104, children entered the bathroom as the teacher was still walking over to the bathroom door. This routine could create a lapse in supervision. We discussed changes to the routine that could prevent this, such as having children line up by the door until the teacher walks over, or have the teacher walk immediately to the bathroom door before calling children, so that lines of vision are not obstructed for the children in the bathroom nor for the children taking off shoes by the door. As a reminder, staff must be able to see and hear children at all times. Please see the rule regarding supervision below: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Moving forward, plan to document the hours that staff work on the Staff and Training Worksheet. For example, 8:00pm-5:00pm M-F. We discussed on-going training hours. Staff can carry over up to half of the required on-going training hours into the next year. This includes hours earned during the first year including semester hours. As we discussed one (1) semester hours equals sixteen (16) on-going training hours. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 30 Completed Date: 6/19/2024 Age: From 2 To 5 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 6/17/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc, is current/active as of 6/17/24. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/23/23. The last fire drill was practiced on 5/13/24. The last shelter-in-place drill was practiced on 4/17/24. The last playground inspection was documented on 6/3/24. The last fire inspection was approved on 5/7/24. The last sanitation inspection was conducted on 2/20/24 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 8/7/23. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis who accompanied me on a walkthrough of caregiving spaces. In classroom space 107, children were outside on playground space 1. Children were riding tricycles and balance bikes while wearing helmets and pretending to sell ice cream. Children lined up to transition inside. In classroom space 106, children were engaged in a large group lesson on the parts of a flower. Children then transitioned to tables to participate in a large group, teacher led art activity in which painted coffee filters and piper cleaners were used to make flowers. In classroom space 105, children were engaged in free choice center play. Children built small structures with a variety of interlocking blocks, put on various articles of clothing and costumes, pretended to sell groceries on a toy cash register, and drew pictures with markers and crayons. In classroom space 104, children transitioned indoors from outside. Children were observed changing their shoes and washing hands prior to engaging with materials. Interactions were positive and nurturing. There are forty-nine (49) children enrolled. Five (5) children’s files were monitored today. There are eleven staff (11). Two (2) staff files were monitored today. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five (5) staff did not update the Emergency Information form annually. Please refer to the staff and training worksheet for details. .0701(a) Technical assistance was provided as follows: Item #1034 Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. Three (3) staff were present today and were able to update the Health Questionnaire form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Health Questionnaire form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: All staff, including the director. Item requirements: Health Questionnaire A statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Item #1035 Three (3) staff were present today and were able to update the Emergency Information form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Emergency Information form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: One (1) diaper cream in classroom space 107 expired 5/2024. The diaper cream was removed during the visit today. Plan to return the diaper cream to the parent, and receive a new diaper cream, if still needed. One (1) bottle of Benadryl in classroom space 105 as well as the authorization for the medication will expire 7/31/24. Plan to receive a new Benadryl from the parents and have them update the authorization form prior to 7/31/24. We discussed supervision during transitions. When children were called to wash hands in classroom space 104, children entered the bathroom as the teacher was still walking over to the bathroom door. This routine could create a lapse in supervision. We discussed changes to the routine that could prevent this, such as having children line up by the door until the teacher walks over, or have the teacher walk immediately to the bathroom door before calling children, so that lines of vision are not obstructed for the children in the bathroom nor for the children taking off shoes by the door. As a reminder, staff must be able to see and hear children at all times. Please see the rule regarding supervision below: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Moving forward, plan to document the hours that staff work on the Staff and Training Worksheet. For example, 8:00pm-5:00pm M-F. We discussed on-going training hours. Staff can carry over up to half of the required on-going training hours into the next year. This includes hours earned during the first year including semester hours. As we discussed one (1) semester hours equals sixteen (16) on-going training hours. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 30 Completed Date: 6/19/2024 Age: From 2 To 5 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 6/17/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc, is current/active as of 6/17/24. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/23/23. The last fire drill was practiced on 5/13/24. The last shelter-in-place drill was practiced on 4/17/24. The last playground inspection was documented on 6/3/24. The last fire inspection was approved on 5/7/24. The last sanitation inspection was conducted on 2/20/24 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 8/7/23. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis who accompanied me on a walkthrough of caregiving spaces. In classroom space 107, children were outside on playground space 1. Children were riding tricycles and balance bikes while wearing helmets and pretending to sell ice cream. Children lined up to transition inside. In classroom space 106, children were engaged in a large group lesson on the parts of a flower. Children then transitioned to tables to participate in a large group, teacher led art activity in which painted coffee filters and piper cleaners were used to make flowers. In classroom space 105, children were engaged in free choice center play. Children built small structures with a variety of interlocking blocks, put on various articles of clothing and costumes, pretended to sell groceries on a toy cash register, and drew pictures with markers and crayons. In classroom space 104, children transitioned indoors from outside. Children were observed changing their shoes and washing hands prior to engaging with materials. Interactions were positive and nurturing. There are forty-nine (49) children enrolled. Five (5) children’s files were monitored today. There are eleven staff (11). Two (2) staff files were monitored today. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five (5) staff did not update the Emergency Information form annually. Please refer to the staff and training worksheet for details. .0701(a) Technical assistance was provided as follows: Item #1034 Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. Three (3) staff were present today and were able to update the Health Questionnaire form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Health Questionnaire form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: All staff, including the director. Item requirements: Health Questionnaire A statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Item #1035 Three (3) staff were present today and were able to update the Emergency Information form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Emergency Information form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: One (1) diaper cream in classroom space 107 expired 5/2024. The diaper cream was removed during the visit today. Plan to return the diaper cream to the parent, and receive a new diaper cream, if still needed. One (1) bottle of Benadryl in classroom space 105 as well as the authorization for the medication will expire 7/31/24. Plan to receive a new Benadryl from the parents and have them update the authorization form prior to 7/31/24. We discussed supervision during transitions. When children were called to wash hands in classroom space 104, children entered the bathroom as the teacher was still walking over to the bathroom door. This routine could create a lapse in supervision. We discussed changes to the routine that could prevent this, such as having children line up by the door until the teacher walks over, or have the teacher walk immediately to the bathroom door before calling children, so that lines of vision are not obstructed for the children in the bathroom nor for the children taking off shoes by the door. As a reminder, staff must be able to see and hear children at all times. Please see the rule regarding supervision below: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Moving forward, plan to document the hours that staff work on the Staff and Training Worksheet. For example, 8:00pm-5:00pm M-F. We discussed on-going training hours. Staff can carry over up to half of the required on-going training hours into the next year. This includes hours earned during the first year including semester hours. As we discussed one (1) semester hours equals sixteen (16) on-going training hours. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SPANISH ACADEMY OF ASHEVILLE Facility ID: 11000934 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 6/19/2024 Number Present: 30 Completed Date: 6/19/2024 Age: From 2 To 5 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Maria Salomè Loomis Ramirez, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Loomis was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 6/17/24. The North Carolina Secretary of State website was viewed prior to today’s visit and the business corporation, Spanish Academy of Asheville, Inc, is current/active as of 6/17/24. Permit type – One (1) star license issued 1/18/23. Special Services/Restrictions – 1st shift (daytime care), no cooking allowed. The last annual compliance visit was conducted on 6/23/23. The last fire drill was practiced on 5/13/24. The last shelter-in-place drill was practiced on 4/17/24. The last playground inspection was documented on 6/3/24. The last fire inspection was approved on 5/7/24. The last sanitation inspection was conducted on 2/20/24 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 8/7/23. The program does not provide transportation. Upon arrival, I was greeted by Ms. Loomis who accompanied me on a walkthrough of caregiving spaces. In classroom space 107, children were outside on playground space 1. Children were riding tricycles and balance bikes while wearing helmets and pretending to sell ice cream. Children lined up to transition inside. In classroom space 106, children were engaged in a large group lesson on the parts of a flower. Children then transitioned to tables to participate in a large group, teacher led art activity in which painted coffee filters and piper cleaners were used to make flowers. In classroom space 105, children were engaged in free choice center play. Children built small structures with a variety of interlocking blocks, put on various articles of clothing and costumes, pretended to sell groceries on a toy cash register, and drew pictures with markers and crayons. In classroom space 104, children transitioned indoors from outside. Children were observed changing their shoes and washing hands prior to engaging with materials. Interactions were positive and nurturing. There are forty-nine (49) children enrolled. Five (5) children’s files were monitored today. There are eleven staff (11). Two (2) staff files were monitored today. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Five (5) staff did not update the Emergency Information form annually. Please refer to the staff and training worksheet for details. .0701(a) Technical assistance was provided as follows: Item #1034 Five (5) staff did not update the Health Questionnaire annually. Please refer to the staff and training worksheet for details. Three (3) staff were present today and were able to update the Health Questionnaire form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Health Questionnaire form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: All staff, including the director. Item requirements: Health Questionnaire A statement signed by the staff member that indicates that the person is emotionally and physically fit to care for children. Due Date: Annually following the initial medical statement. Item #1035 Three (3) staff were present today and were able to update the Emergency Information form. The two (2) remaining staff are not present today. One (1) staff is a substitute and one (1) staff does not work in the summer. In your letter of compliance, please include a statement that the substitute and school-year staff will update the Emergency Information form upon returning to work. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/3/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: One (1) diaper cream in classroom space 107 expired 5/2024. The diaper cream was removed during the visit today. Plan to return the diaper cream to the parent, and receive a new diaper cream, if still needed. One (1) bottle of Benadryl in classroom space 105 as well as the authorization for the medication will expire 7/31/24. Plan to receive a new Benadryl from the parents and have them update the authorization form prior to 7/31/24. We discussed supervision during transitions. When children were called to wash hands in classroom space 104, children entered the bathroom as the teacher was still walking over to the bathroom door. This routine could create a lapse in supervision. We discussed changes to the routine that could prevent this, such as having children line up by the door until the teacher walks over, or have the teacher walk immediately to the bathroom door before calling children, so that lines of vision are not obstructed for the children in the bathroom nor for the children taking off shoes by the door. As a reminder, staff must be able to see and hear children at all times. Please see the rule regarding supervision below: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Moving forward, plan to document the hours that staff work on the Staff and Training Worksheet. For example, 8:00pm-5:00pm M-F. We discussed on-going training hours. Staff can carry over up to half of the required on-going training hours into the next year. This includes hours earned during the first year including semester hours. As we discussed one (1) semester hours equals sixteen (16) on-going training hours. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times