Sand Hill-Venable Elementary Head Start

10A NCAC 09 .0304 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 14 Completed Date: 5/22/2025 Age: From 4 To 5 Total Minutes: 167 Time In: 08:58 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lorraine Riddle, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Riddle was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation, Community Action Opportunities is current/active as of 5/16/25. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 5/31/24. The last fire drill was practiced on 5/8/25. The last shelter-in-place and lockdown drill was practiced on 5/8/25. The last playground inspection was documented on 5/8/25. The last fire inspection was approved on 2/11/25. The last sanitation inspection was conducted on 1/16/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was last updated on 8/20/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/26/24 without hazards. Lead paint and asbestos testing was completed on 2/12/25 and exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. There were fourteen (14) children, four-to-five years of age, present with three (3) staff members. The children had chicken biscuits, apple sauce and milk for breakfast. The children sat among three (3) tables and one (1) staff member sat on each table and engaged in conversation with them actively. Many open-ended and relevant questions were heard. The items were accurately listed on the menu. After breakfast, the children transitioned to free play. The children played with blocks, housekeeping, math materials, doll house, literacy materials and other toys. Teachers were actively changing positions, engaged in rich conversations and supervised them. Despite some behavioral issues, the morning free play time was carried out smoothly. One (1) existing staff file was monitored in full, and two (2) other staff files were monitored partially. Some of the dates on the staff and training worksheet were changed by Ms. Riddle during the visit. Three (3) children’s files were monitored including two (2) NC Pre-K children’s files. No medications were maintained in the classroom. The playground was monitored and no safety hazards were found. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. No NC Pre-K monitoring was conducted for 2024-2025 school year due to the effects of tropical storm Helene. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. Three (3) children's injuries were not logged for May, 2025. .0802(g)(1-6) 1314 Emergency information did not name child's health care professional. One (1) child's application did not have preferred health care professional on his/her application. .0802(c)(2) Technical assistance was provided as follows: 853: Incident log Incident log shall be completed when the incident reports are filled out. Refer to .0802(g)(1-6). This item was corrected during the visit. 1314: Choice of health care professionals The parents must identify their choice of health care professionals on the application. Refer to 10A NCAC 09 .0802(c)(2). The parent was contacted via phone during the visit and a staff member wrote the preferred hospital on the child’s application on his/her behalf. This item was corrected during the visit. Achieving Compliance: All violations were corrected during the visit. You are not required to submit a compliance letter. Consultation is provided as follows: Training Hours for teacher assistants in NC Pre-K classrooms: Teacher assistants, per rule stated below, is required to complete fifteen (15) hours of annual in-service training in addition to the on-going requirements for licensing rules. T. Weems is required to complete eight (8) hours of on-going training for licensing. Additional fifteen (15) hours is required for NC Pre-K standards. A total of twenty-three (23) hours is required. On-going training requirements period is based on the employment date. However, fifteen (15) hours are required for each school year. Please make sure that all training certificate is dated for accurate counts. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 14 Completed Date: 5/22/2025 Age: From 4 To 5 Total Minutes: 167 Time In: 08:58 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lorraine Riddle, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Riddle was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation, Community Action Opportunities is current/active as of 5/16/25. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 5/31/24. The last fire drill was practiced on 5/8/25. The last shelter-in-place and lockdown drill was practiced on 5/8/25. The last playground inspection was documented on 5/8/25. The last fire inspection was approved on 2/11/25. The last sanitation inspection was conducted on 1/16/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was last updated on 8/20/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/26/24 without hazards. Lead paint and asbestos testing was completed on 2/12/25 and exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. There were fourteen (14) children, four-to-five years of age, present with three (3) staff members. The children had chicken biscuits, apple sauce and milk for breakfast. The children sat among three (3) tables and one (1) staff member sat on each table and engaged in conversation with them actively. Many open-ended and relevant questions were heard. The items were accurately listed on the menu. After breakfast, the children transitioned to free play. The children played with blocks, housekeeping, math materials, doll house, literacy materials and other toys. Teachers were actively changing positions, engaged in rich conversations and supervised them. Despite some behavioral issues, the morning free play time was carried out smoothly. One (1) existing staff file was monitored in full, and two (2) other staff files were monitored partially. Some of the dates on the staff and training worksheet were changed by Ms. Riddle during the visit. Three (3) children’s files were monitored including two (2) NC Pre-K children’s files. No medications were maintained in the classroom. The playground was monitored and no safety hazards were found. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. No NC Pre-K monitoring was conducted for 2024-2025 school year due to the effects of tropical storm Helene. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. Three (3) children's injuries were not logged for May, 2025. .0802(g)(1-6) 1314 Emergency information did not name child's health care professional. One (1) child's application did not have preferred health care professional on his/her application. .0802(c)(2) Technical assistance was provided as follows: 853: Incident log Incident log shall be completed when the incident reports are filled out. Refer to .0802(g)(1-6). This item was corrected during the visit. 1314: Choice of health care professionals The parents must identify their choice of health care professionals on the application. Refer to 10A NCAC 09 .0802(c)(2). The parent was contacted via phone during the visit and a staff member wrote the preferred hospital on the child’s application on his/her behalf. This item was corrected during the visit. Achieving Compliance: All violations were corrected during the visit. You are not required to submit a compliance letter. Consultation is provided as follows: Training Hours for teacher assistants in NC Pre-K classrooms: Teacher assistants, per rule stated below, is required to complete fifteen (15) hours of annual in-service training in addition to the on-going requirements for licensing rules. T. Weems is required to complete eight (8) hours of on-going training for licensing. Additional fifteen (15) hours is required for NC Pre-K standards. A total of twenty-three (23) hours is required. On-going training requirements period is based on the employment date. However, fifteen (15) hours are required for each school year. Please make sure that all training certificate is dated for accurate counts. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 14 Completed Date: 5/22/2025 Age: From 4 To 5 Total Minutes: 167 Time In: 08:58 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lorraine Riddle, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Riddle was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation, Community Action Opportunities is current/active as of 5/16/25. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 5/31/24. The last fire drill was practiced on 5/8/25. The last shelter-in-place and lockdown drill was practiced on 5/8/25. The last playground inspection was documented on 5/8/25. The last fire inspection was approved on 2/11/25. The last sanitation inspection was conducted on 1/16/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was last updated on 8/20/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/26/24 without hazards. Lead paint and asbestos testing was completed on 2/12/25 and exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. There were fourteen (14) children, four-to-five years of age, present with three (3) staff members. The children had chicken biscuits, apple sauce and milk for breakfast. The children sat among three (3) tables and one (1) staff member sat on each table and engaged in conversation with them actively. Many open-ended and relevant questions were heard. The items were accurately listed on the menu. After breakfast, the children transitioned to free play. The children played with blocks, housekeeping, math materials, doll house, literacy materials and other toys. Teachers were actively changing positions, engaged in rich conversations and supervised them. Despite some behavioral issues, the morning free play time was carried out smoothly. One (1) existing staff file was monitored in full, and two (2) other staff files were monitored partially. Some of the dates on the staff and training worksheet were changed by Ms. Riddle during the visit. Three (3) children’s files were monitored including two (2) NC Pre-K children’s files. No medications were maintained in the classroom. The playground was monitored and no safety hazards were found. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. No NC Pre-K monitoring was conducted for 2024-2025 school year due to the effects of tropical storm Helene. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. Three (3) children's injuries were not logged for May, 2025. .0802(g)(1-6) 1314 Emergency information did not name child's health care professional. One (1) child's application did not have preferred health care professional on his/her application. .0802(c)(2) Technical assistance was provided as follows: 853: Incident log Incident log shall be completed when the incident reports are filled out. Refer to .0802(g)(1-6). This item was corrected during the visit. 1314: Choice of health care professionals The parents must identify their choice of health care professionals on the application. Refer to 10A NCAC 09 .0802(c)(2). The parent was contacted via phone during the visit and a staff member wrote the preferred hospital on the child’s application on his/her behalf. This item was corrected during the visit. Achieving Compliance: All violations were corrected during the visit. You are not required to submit a compliance letter. Consultation is provided as follows: Training Hours for teacher assistants in NC Pre-K classrooms: Teacher assistants, per rule stated below, is required to complete fifteen (15) hours of annual in-service training in addition to the on-going requirements for licensing rules. T. Weems is required to complete eight (8) hours of on-going training for licensing. Additional fifteen (15) hours is required for NC Pre-K standards. A total of twenty-three (23) hours is required. On-going training requirements period is based on the employment date. However, fifteen (15) hours are required for each school year. Please make sure that all training certificate is dated for accurate counts. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 14 Completed Date: 5/22/2025 Age: From 4 To 5 Total Minutes: 167 Time In: 08:58 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lorraine Riddle, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Riddle was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation, Community Action Opportunities is current/active as of 5/16/25. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 5/31/24. The last fire drill was practiced on 5/8/25. The last shelter-in-place and lockdown drill was practiced on 5/8/25. The last playground inspection was documented on 5/8/25. The last fire inspection was approved on 2/11/25. The last sanitation inspection was conducted on 1/16/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was last updated on 8/20/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/26/24 without hazards. Lead paint and asbestos testing was completed on 2/12/25 and exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. There were fourteen (14) children, four-to-five years of age, present with three (3) staff members. The children had chicken biscuits, apple sauce and milk for breakfast. The children sat among three (3) tables and one (1) staff member sat on each table and engaged in conversation with them actively. Many open-ended and relevant questions were heard. The items were accurately listed on the menu. After breakfast, the children transitioned to free play. The children played with blocks, housekeeping, math materials, doll house, literacy materials and other toys. Teachers were actively changing positions, engaged in rich conversations and supervised them. Despite some behavioral issues, the morning free play time was carried out smoothly. One (1) existing staff file was monitored in full, and two (2) other staff files were monitored partially. Some of the dates on the staff and training worksheet were changed by Ms. Riddle during the visit. Three (3) children’s files were monitored including two (2) NC Pre-K children’s files. No medications were maintained in the classroom. The playground was monitored and no safety hazards were found. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. No NC Pre-K monitoring was conducted for 2024-2025 school year due to the effects of tropical storm Helene. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. Three (3) children's injuries were not logged for May, 2025. .0802(g)(1-6) 1314 Emergency information did not name child's health care professional. One (1) child's application did not have preferred health care professional on his/her application. .0802(c)(2) Technical assistance was provided as follows: 853: Incident log Incident log shall be completed when the incident reports are filled out. Refer to .0802(g)(1-6). This item was corrected during the visit. 1314: Choice of health care professionals The parents must identify their choice of health care professionals on the application. Refer to 10A NCAC 09 .0802(c)(2). The parent was contacted via phone during the visit and a staff member wrote the preferred hospital on the child’s application on his/her behalf. This item was corrected during the visit. Achieving Compliance: All violations were corrected during the visit. You are not required to submit a compliance letter. Consultation is provided as follows: Training Hours for teacher assistants in NC Pre-K classrooms: Teacher assistants, per rule stated below, is required to complete fifteen (15) hours of annual in-service training in addition to the on-going requirements for licensing rules. T. Weems is required to complete eight (8) hours of on-going training for licensing. Additional fifteen (15) hours is required for NC Pre-K standards. A total of twenty-three (23) hours is required. On-going training requirements period is based on the employment date. However, fifteen (15) hours are required for each school year. Please make sure that all training certificate is dated for accurate counts. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 14 Completed Date: 5/22/2025 Age: From 4 To 5 Total Minutes: 167 Time In: 08:58 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lorraine Riddle, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Riddle was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation, Community Action Opportunities is current/active as of 5/16/25. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 5/31/24. The last fire drill was practiced on 5/8/25. The last shelter-in-place and lockdown drill was practiced on 5/8/25. The last playground inspection was documented on 5/8/25. The last fire inspection was approved on 2/11/25. The last sanitation inspection was conducted on 1/16/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was last updated on 8/20/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/26/24 without hazards. Lead paint and asbestos testing was completed on 2/12/25 and exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. There were fourteen (14) children, four-to-five years of age, present with three (3) staff members. The children had chicken biscuits, apple sauce and milk for breakfast. The children sat among three (3) tables and one (1) staff member sat on each table and engaged in conversation with them actively. Many open-ended and relevant questions were heard. The items were accurately listed on the menu. After breakfast, the children transitioned to free play. The children played with blocks, housekeeping, math materials, doll house, literacy materials and other toys. Teachers were actively changing positions, engaged in rich conversations and supervised them. Despite some behavioral issues, the morning free play time was carried out smoothly. One (1) existing staff file was monitored in full, and two (2) other staff files were monitored partially. Some of the dates on the staff and training worksheet were changed by Ms. Riddle during the visit. Three (3) children’s files were monitored including two (2) NC Pre-K children’s files. No medications were maintained in the classroom. The playground was monitored and no safety hazards were found. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. No NC Pre-K monitoring was conducted for 2024-2025 school year due to the effects of tropical storm Helene. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. Three (3) children's injuries were not logged for May, 2025. .0802(g)(1-6) 1314 Emergency information did not name child's health care professional. One (1) child's application did not have preferred health care professional on his/her application. .0802(c)(2) Technical assistance was provided as follows: 853: Incident log Incident log shall be completed when the incident reports are filled out. Refer to .0802(g)(1-6). This item was corrected during the visit. 1314: Choice of health care professionals The parents must identify their choice of health care professionals on the application. Refer to 10A NCAC 09 .0802(c)(2). The parent was contacted via phone during the visit and a staff member wrote the preferred hospital on the child’s application on his/her behalf. This item was corrected during the visit. Achieving Compliance: All violations were corrected during the visit. You are not required to submit a compliance letter. Consultation is provided as follows: Training Hours for teacher assistants in NC Pre-K classrooms: Teacher assistants, per rule stated below, is required to complete fifteen (15) hours of annual in-service training in addition to the on-going requirements for licensing rules. T. Weems is required to complete eight (8) hours of on-going training for licensing. Additional fifteen (15) hours is required for NC Pre-K standards. A total of twenty-three (23) hours is required. On-going training requirements period is based on the employment date. However, fifteen (15) hours are required for each school year. Please make sure that all training certificate is dated for accurate counts. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3013 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 14 Completed Date: 5/22/2025 Age: From 4 To 5 Total Minutes: 167 Time In: 08:58 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lorraine Riddle, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Riddle was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation, Community Action Opportunities is current/active as of 5/16/25. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 5/31/24. The last fire drill was practiced on 5/8/25. The last shelter-in-place and lockdown drill was practiced on 5/8/25. The last playground inspection was documented on 5/8/25. The last fire inspection was approved on 2/11/25. The last sanitation inspection was conducted on 1/16/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was last updated on 8/20/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/26/24 without hazards. Lead paint and asbestos testing was completed on 2/12/25 and exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. There were fourteen (14) children, four-to-five years of age, present with three (3) staff members. The children had chicken biscuits, apple sauce and milk for breakfast. The children sat among three (3) tables and one (1) staff member sat on each table and engaged in conversation with them actively. Many open-ended and relevant questions were heard. The items were accurately listed on the menu. After breakfast, the children transitioned to free play. The children played with blocks, housekeeping, math materials, doll house, literacy materials and other toys. Teachers were actively changing positions, engaged in rich conversations and supervised them. Despite some behavioral issues, the morning free play time was carried out smoothly. One (1) existing staff file was monitored in full, and two (2) other staff files were monitored partially. Some of the dates on the staff and training worksheet were changed by Ms. Riddle during the visit. Three (3) children’s files were monitored including two (2) NC Pre-K children’s files. No medications were maintained in the classroom. The playground was monitored and no safety hazards were found. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. No NC Pre-K monitoring was conducted for 2024-2025 school year due to the effects of tropical storm Helene. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. Three (3) children's injuries were not logged for May, 2025. .0802(g)(1-6) 1314 Emergency information did not name child's health care professional. One (1) child's application did not have preferred health care professional on his/her application. .0802(c)(2) Technical assistance was provided as follows: 853: Incident log Incident log shall be completed when the incident reports are filled out. Refer to .0802(g)(1-6). This item was corrected during the visit. 1314: Choice of health care professionals The parents must identify their choice of health care professionals on the application. Refer to 10A NCAC 09 .0802(c)(2). The parent was contacted via phone during the visit and a staff member wrote the preferred hospital on the child’s application on his/her behalf. This item was corrected during the visit. Achieving Compliance: All violations were corrected during the visit. You are not required to submit a compliance letter. Consultation is provided as follows: Training Hours for teacher assistants in NC Pre-K classrooms: Teacher assistants, per rule stated below, is required to complete fifteen (15) hours of annual in-service training in addition to the on-going requirements for licensing rules. T. Weems is required to complete eight (8) hours of on-going training for licensing. Additional fifteen (15) hours is required for NC Pre-K standards. A total of twenty-three (23) hours is required. On-going training requirements period is based on the employment date. However, fifteen (15) hours are required for each school year. Please make sure that all training certificate is dated for accurate counts. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 14 Completed Date: 5/22/2025 Age: From 4 To 5 Total Minutes: 167 Time In: 08:58 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lorraine Riddle, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Riddle was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the non-profit corporation, Community Action Opportunities is current/active as of 5/16/25. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 5/31/24. The last fire drill was practiced on 5/8/25. The last shelter-in-place and lockdown drill was practiced on 5/8/25. The last playground inspection was documented on 5/8/25. The last fire inspection was approved on 2/11/25. The last sanitation inspection was conducted on 1/16/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response (EPR) plan was last updated on 8/20/25. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 6/26/24 without hazards. Lead paint and asbestos testing was completed on 2/12/25 and exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. There were fourteen (14) children, four-to-five years of age, present with three (3) staff members. The children had chicken biscuits, apple sauce and milk for breakfast. The children sat among three (3) tables and one (1) staff member sat on each table and engaged in conversation with them actively. Many open-ended and relevant questions were heard. The items were accurately listed on the menu. After breakfast, the children transitioned to free play. The children played with blocks, housekeeping, math materials, doll house, literacy materials and other toys. Teachers were actively changing positions, engaged in rich conversations and supervised them. Despite some behavioral issues, the morning free play time was carried out smoothly. One (1) existing staff file was monitored in full, and two (2) other staff files were monitored partially. Some of the dates on the staff and training worksheet were changed by Ms. Riddle during the visit. Three (3) children’s files were monitored including two (2) NC Pre-K children’s files. No medications were maintained in the classroom. The playground was monitored and no safety hazards were found. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. No NC Pre-K monitoring was conducted for 2024-2025 school year due to the effects of tropical storm Helene. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. Three (3) children's injuries were not logged for May, 2025. .0802(g)(1-6) 1314 Emergency information did not name child's health care professional. One (1) child's application did not have preferred health care professional on his/her application. .0802(c)(2) Technical assistance was provided as follows: 853: Incident log Incident log shall be completed when the incident reports are filled out. Refer to .0802(g)(1-6). This item was corrected during the visit. 1314: Choice of health care professionals The parents must identify their choice of health care professionals on the application. Refer to 10A NCAC 09 .0802(c)(2). The parent was contacted via phone during the visit and a staff member wrote the preferred hospital on the child’s application on his/her behalf. This item was corrected during the visit. Achieving Compliance: All violations were corrected during the visit. You are not required to submit a compliance letter. Consultation is provided as follows: Training Hours for teacher assistants in NC Pre-K classrooms: Teacher assistants, per rule stated below, is required to complete fifteen (15) hours of annual in-service training in addition to the on-going requirements for licensing rules. T. Weems is required to complete eight (8) hours of on-going training for licensing. Additional fifteen (15) hours is required for NC Pre-K standards. A total of twenty-three (23) hours is required. On-going training requirements period is based on the employment date. However, fifteen (15) hours are required for each school year. Please make sure that all training certificate is dated for accurate counts. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 15 Completed Date: 2/21/2024 Age: From 3 To 5 Total Minutes: 182 Time In: 08:58 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Rebecca Rector, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to Lorraine Riddle, Administrator. Rebecca Rector, Lead Teacher was available during the visit. Indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/20/24. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 9/5/24. The last fire drill was practiced on 1/18/24. The last shelter-in-place drill was practiced on 1/28/24. Prior to the drill conducted in January, shelter-in-place and lockdown drill was conducted on 9/22/23. The last playground inspection was documented on 1/30/24. The last fire inspection was approved on 9/19/23. The last sanitation inspection was conducted on 2/7/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. Three-to-five-year-old children was participating in a group time when I arrived. The teacher and the children talked about recycling and transitioned to breakfast. Today’s breakfast was maple pancakes, mixed fruit juice and milk. The items served matched what were listed on the menu. Handwashing was properly completed. After breakfast, the children had a second group time and discussed marine animals and trash in the ocean. A few children roamed in the classroom and played while the other children participated in the group time. The children transitioned to free play after the group time. The children played with art materials, playdough, toy vehicles, pretend animals. Playground was inspected. A shade structures were installed, and the portable equipment were available to the children. The children played with hula hoops, ball and other toys. Supervision and interaction was adequate. Three (3) emergency medications were maintained in the classroom. All children on the medications had valid action plans. The program uses original form for authorization to administer medication. All required information under .0803 are included in the form. Two existing staff files were monitored partially, and one (1) new staff file was monitored in full. All staff members have valid criminal background letters. Existing staff have valid CPR and First Aid certificates that is expiring in August 2024. The new staff member did not complete CPR and First Aid training within ninety (90) days of employment. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The transportation for Community Action Opportunities sites were monitored on 5/12/23 at 74 Washington Ave. Woodfin, NC 28804. Bus #27, #32, #33, #16 (#58), #17(#59), #62 were monitored. A fire extinguisher is safely mounted in all buses. Seats are in good condition on most buses. There are some tears on the seats on #27 and #32. The tears are covered by duct tape. All buses are insured by Hanover insurance company and the current insurance is valid through 9/30/23. Inspection and registration are current for all vehicles. Expiration for #27, #32, #33 and #62 are January 31, 2024. Expiration dates for #16 and #17 are November 30, 2023. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The NC Pre-K monitoring tool was completed on 10/20/23 by Ms. Riddle. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete First Aid training prior to December 27, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete CPR training prior to December 27, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place/lockdown drill was conducted on 9/22/23 and 1/28/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1048: First Aid training All staff shall successfully complete a certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization shall be in the staff file. 1049: CPR training All staff shall successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization shall be in the staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete the certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov/. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov. 1811: Shelter-in-place/Lockdown drill A Shelter-in-place or a lockdown drill is required every three (3) months. A drill was conducted on 9/22/23 and then on 1/28/24. The drill was supposed to be conducted in December. The drill shall be logged upon the completion of the drill for accuracy of information. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/6/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Cohort: Sand Hill-Venable Elementary Head Start is in cohort two (2). Your prep year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2025. I will contact you in July 2024 to discuss the details. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 15 Completed Date: 2/21/2024 Age: From 3 To 5 Total Minutes: 182 Time In: 08:58 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Rebecca Rector, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to Lorraine Riddle, Administrator. Rebecca Rector, Lead Teacher was available during the visit. Indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/20/24. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 9/5/24. The last fire drill was practiced on 1/18/24. The last shelter-in-place drill was practiced on 1/28/24. Prior to the drill conducted in January, shelter-in-place and lockdown drill was conducted on 9/22/23. The last playground inspection was documented on 1/30/24. The last fire inspection was approved on 9/19/23. The last sanitation inspection was conducted on 2/7/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. Three-to-five-year-old children was participating in a group time when I arrived. The teacher and the children talked about recycling and transitioned to breakfast. Today’s breakfast was maple pancakes, mixed fruit juice and milk. The items served matched what were listed on the menu. Handwashing was properly completed. After breakfast, the children had a second group time and discussed marine animals and trash in the ocean. A few children roamed in the classroom and played while the other children participated in the group time. The children transitioned to free play after the group time. The children played with art materials, playdough, toy vehicles, pretend animals. Playground was inspected. A shade structures were installed, and the portable equipment were available to the children. The children played with hula hoops, ball and other toys. Supervision and interaction was adequate. Three (3) emergency medications were maintained in the classroom. All children on the medications had valid action plans. The program uses original form for authorization to administer medication. All required information under .0803 are included in the form. Two existing staff files were monitored partially, and one (1) new staff file was monitored in full. All staff members have valid criminal background letters. Existing staff have valid CPR and First Aid certificates that is expiring in August 2024. The new staff member did not complete CPR and First Aid training within ninety (90) days of employment. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The transportation for Community Action Opportunities sites were monitored on 5/12/23 at 74 Washington Ave. Woodfin, NC 28804. Bus #27, #32, #33, #16 (#58), #17(#59), #62 were monitored. A fire extinguisher is safely mounted in all buses. Seats are in good condition on most buses. There are some tears on the seats on #27 and #32. The tears are covered by duct tape. All buses are insured by Hanover insurance company and the current insurance is valid through 9/30/23. Inspection and registration are current for all vehicles. Expiration for #27, #32, #33 and #62 are January 31, 2024. Expiration dates for #16 and #17 are November 30, 2023. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The NC Pre-K monitoring tool was completed on 10/20/23 by Ms. Riddle. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete First Aid training prior to December 27, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete CPR training prior to December 27, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place/lockdown drill was conducted on 9/22/23 and 1/28/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1048: First Aid training All staff shall successfully complete a certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization shall be in the staff file. 1049: CPR training All staff shall successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization shall be in the staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete the certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov/. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov. 1811: Shelter-in-place/Lockdown drill A Shelter-in-place or a lockdown drill is required every three (3) months. A drill was conducted on 9/22/23 and then on 1/28/24. The drill was supposed to be conducted in December. The drill shall be logged upon the completion of the drill for accuracy of information. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/6/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Cohort: Sand Hill-Venable Elementary Head Start is in cohort two (2). Your prep year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2025. I will contact you in July 2024 to discuss the details. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 15 Completed Date: 2/21/2024 Age: From 3 To 5 Total Minutes: 182 Time In: 08:58 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Rebecca Rector, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to Lorraine Riddle, Administrator. Rebecca Rector, Lead Teacher was available during the visit. Indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/20/24. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 9/5/24. The last fire drill was practiced on 1/18/24. The last shelter-in-place drill was practiced on 1/28/24. Prior to the drill conducted in January, shelter-in-place and lockdown drill was conducted on 9/22/23. The last playground inspection was documented on 1/30/24. The last fire inspection was approved on 9/19/23. The last sanitation inspection was conducted on 2/7/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. Three-to-five-year-old children was participating in a group time when I arrived. The teacher and the children talked about recycling and transitioned to breakfast. Today’s breakfast was maple pancakes, mixed fruit juice and milk. The items served matched what were listed on the menu. Handwashing was properly completed. After breakfast, the children had a second group time and discussed marine animals and trash in the ocean. A few children roamed in the classroom and played while the other children participated in the group time. The children transitioned to free play after the group time. The children played with art materials, playdough, toy vehicles, pretend animals. Playground was inspected. A shade structures were installed, and the portable equipment were available to the children. The children played with hula hoops, ball and other toys. Supervision and interaction was adequate. Three (3) emergency medications were maintained in the classroom. All children on the medications had valid action plans. The program uses original form for authorization to administer medication. All required information under .0803 are included in the form. Two existing staff files were monitored partially, and one (1) new staff file was monitored in full. All staff members have valid criminal background letters. Existing staff have valid CPR and First Aid certificates that is expiring in August 2024. The new staff member did not complete CPR and First Aid training within ninety (90) days of employment. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The transportation for Community Action Opportunities sites were monitored on 5/12/23 at 74 Washington Ave. Woodfin, NC 28804. Bus #27, #32, #33, #16 (#58), #17(#59), #62 were monitored. A fire extinguisher is safely mounted in all buses. Seats are in good condition on most buses. There are some tears on the seats on #27 and #32. The tears are covered by duct tape. All buses are insured by Hanover insurance company and the current insurance is valid through 9/30/23. Inspection and registration are current for all vehicles. Expiration for #27, #32, #33 and #62 are January 31, 2024. Expiration dates for #16 and #17 are November 30, 2023. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The NC Pre-K monitoring tool was completed on 10/20/23 by Ms. Riddle. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete First Aid training prior to December 27, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete CPR training prior to December 27, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place/lockdown drill was conducted on 9/22/23 and 1/28/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1048: First Aid training All staff shall successfully complete a certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization shall be in the staff file. 1049: CPR training All staff shall successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization shall be in the staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete the certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov/. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov. 1811: Shelter-in-place/Lockdown drill A Shelter-in-place or a lockdown drill is required every three (3) months. A drill was conducted on 9/22/23 and then on 1/28/24. The drill was supposed to be conducted in December. The drill shall be logged upon the completion of the drill for accuracy of information. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/6/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Cohort: Sand Hill-Venable Elementary Head Start is in cohort two (2). Your prep year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2025. I will contact you in July 2024 to discuss the details. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 15 Completed Date: 2/21/2024 Age: From 3 To 5 Total Minutes: 182 Time In: 08:58 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Rebecca Rector, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to Lorraine Riddle, Administrator. Rebecca Rector, Lead Teacher was available during the visit. Indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/20/24. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 9/5/24. The last fire drill was practiced on 1/18/24. The last shelter-in-place drill was practiced on 1/28/24. Prior to the drill conducted in January, shelter-in-place and lockdown drill was conducted on 9/22/23. The last playground inspection was documented on 1/30/24. The last fire inspection was approved on 9/19/23. The last sanitation inspection was conducted on 2/7/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. Three-to-five-year-old children was participating in a group time when I arrived. The teacher and the children talked about recycling and transitioned to breakfast. Today’s breakfast was maple pancakes, mixed fruit juice and milk. The items served matched what were listed on the menu. Handwashing was properly completed. After breakfast, the children had a second group time and discussed marine animals and trash in the ocean. A few children roamed in the classroom and played while the other children participated in the group time. The children transitioned to free play after the group time. The children played with art materials, playdough, toy vehicles, pretend animals. Playground was inspected. A shade structures were installed, and the portable equipment were available to the children. The children played with hula hoops, ball and other toys. Supervision and interaction was adequate. Three (3) emergency medications were maintained in the classroom. All children on the medications had valid action plans. The program uses original form for authorization to administer medication. All required information under .0803 are included in the form. Two existing staff files were monitored partially, and one (1) new staff file was monitored in full. All staff members have valid criminal background letters. Existing staff have valid CPR and First Aid certificates that is expiring in August 2024. The new staff member did not complete CPR and First Aid training within ninety (90) days of employment. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The transportation for Community Action Opportunities sites were monitored on 5/12/23 at 74 Washington Ave. Woodfin, NC 28804. Bus #27, #32, #33, #16 (#58), #17(#59), #62 were monitored. A fire extinguisher is safely mounted in all buses. Seats are in good condition on most buses. There are some tears on the seats on #27 and #32. The tears are covered by duct tape. All buses are insured by Hanover insurance company and the current insurance is valid through 9/30/23. Inspection and registration are current for all vehicles. Expiration for #27, #32, #33 and #62 are January 31, 2024. Expiration dates for #16 and #17 are November 30, 2023. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The NC Pre-K monitoring tool was completed on 10/20/23 by Ms. Riddle. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete First Aid training prior to December 27, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete CPR training prior to December 27, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place/lockdown drill was conducted on 9/22/23 and 1/28/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1048: First Aid training All staff shall successfully complete a certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization shall be in the staff file. 1049: CPR training All staff shall successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization shall be in the staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete the certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov/. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov. 1811: Shelter-in-place/Lockdown drill A Shelter-in-place or a lockdown drill is required every three (3) months. A drill was conducted on 9/22/23 and then on 1/28/24. The drill was supposed to be conducted in December. The drill shall be logged upon the completion of the drill for accuracy of information. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/6/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Cohort: Sand Hill-Venable Elementary Head Start is in cohort two (2). Your prep year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2025. I will contact you in July 2024 to discuss the details. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 15 Completed Date: 2/21/2024 Age: From 3 To 5 Total Minutes: 182 Time In: 08:58 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Rebecca Rector, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to Lorraine Riddle, Administrator. Rebecca Rector, Lead Teacher was available during the visit. Indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/20/24. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 9/5/24. The last fire drill was practiced on 1/18/24. The last shelter-in-place drill was practiced on 1/28/24. Prior to the drill conducted in January, shelter-in-place and lockdown drill was conducted on 9/22/23. The last playground inspection was documented on 1/30/24. The last fire inspection was approved on 9/19/23. The last sanitation inspection was conducted on 2/7/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. Three-to-five-year-old children was participating in a group time when I arrived. The teacher and the children talked about recycling and transitioned to breakfast. Today’s breakfast was maple pancakes, mixed fruit juice and milk. The items served matched what were listed on the menu. Handwashing was properly completed. After breakfast, the children had a second group time and discussed marine animals and trash in the ocean. A few children roamed in the classroom and played while the other children participated in the group time. The children transitioned to free play after the group time. The children played with art materials, playdough, toy vehicles, pretend animals. Playground was inspected. A shade structures were installed, and the portable equipment were available to the children. The children played with hula hoops, ball and other toys. Supervision and interaction was adequate. Three (3) emergency medications were maintained in the classroom. All children on the medications had valid action plans. The program uses original form for authorization to administer medication. All required information under .0803 are included in the form. Two existing staff files were monitored partially, and one (1) new staff file was monitored in full. All staff members have valid criminal background letters. Existing staff have valid CPR and First Aid certificates that is expiring in August 2024. The new staff member did not complete CPR and First Aid training within ninety (90) days of employment. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The transportation for Community Action Opportunities sites were monitored on 5/12/23 at 74 Washington Ave. Woodfin, NC 28804. Bus #27, #32, #33, #16 (#58), #17(#59), #62 were monitored. A fire extinguisher is safely mounted in all buses. Seats are in good condition on most buses. There are some tears on the seats on #27 and #32. The tears are covered by duct tape. All buses are insured by Hanover insurance company and the current insurance is valid through 9/30/23. Inspection and registration are current for all vehicles. Expiration for #27, #32, #33 and #62 are January 31, 2024. Expiration dates for #16 and #17 are November 30, 2023. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The NC Pre-K monitoring tool was completed on 10/20/23 by Ms. Riddle. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete First Aid training prior to December 27, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete CPR training prior to December 27, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place/lockdown drill was conducted on 9/22/23 and 1/28/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1048: First Aid training All staff shall successfully complete a certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization shall be in the staff file. 1049: CPR training All staff shall successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization shall be in the staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete the certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov/. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov. 1811: Shelter-in-place/Lockdown drill A Shelter-in-place or a lockdown drill is required every three (3) months. A drill was conducted on 9/22/23 and then on 1/28/24. The drill was supposed to be conducted in December. The drill shall be logged upon the completion of the drill for accuracy of information. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/6/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Cohort: Sand Hill-Venable Elementary Head Start is in cohort two (2). Your prep year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2025. I will contact you in July 2024 to discuss the details. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 15 Completed Date: 2/21/2024 Age: From 3 To 5 Total Minutes: 182 Time In: 08:58 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Rebecca Rector, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to Lorraine Riddle, Administrator. Rebecca Rector, Lead Teacher was available during the visit. Indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/20/24. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 9/5/24. The last fire drill was practiced on 1/18/24. The last shelter-in-place drill was practiced on 1/28/24. Prior to the drill conducted in January, shelter-in-place and lockdown drill was conducted on 9/22/23. The last playground inspection was documented on 1/30/24. The last fire inspection was approved on 9/19/23. The last sanitation inspection was conducted on 2/7/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. Three-to-five-year-old children was participating in a group time when I arrived. The teacher and the children talked about recycling and transitioned to breakfast. Today’s breakfast was maple pancakes, mixed fruit juice and milk. The items served matched what were listed on the menu. Handwashing was properly completed. After breakfast, the children had a second group time and discussed marine animals and trash in the ocean. A few children roamed in the classroom and played while the other children participated in the group time. The children transitioned to free play after the group time. The children played with art materials, playdough, toy vehicles, pretend animals. Playground was inspected. A shade structures were installed, and the portable equipment were available to the children. The children played with hula hoops, ball and other toys. Supervision and interaction was adequate. Three (3) emergency medications were maintained in the classroom. All children on the medications had valid action plans. The program uses original form for authorization to administer medication. All required information under .0803 are included in the form. Two existing staff files were monitored partially, and one (1) new staff file was monitored in full. All staff members have valid criminal background letters. Existing staff have valid CPR and First Aid certificates that is expiring in August 2024. The new staff member did not complete CPR and First Aid training within ninety (90) days of employment. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The transportation for Community Action Opportunities sites were monitored on 5/12/23 at 74 Washington Ave. Woodfin, NC 28804. Bus #27, #32, #33, #16 (#58), #17(#59), #62 were monitored. A fire extinguisher is safely mounted in all buses. Seats are in good condition on most buses. There are some tears on the seats on #27 and #32. The tears are covered by duct tape. All buses are insured by Hanover insurance company and the current insurance is valid through 9/30/23. Inspection and registration are current for all vehicles. Expiration for #27, #32, #33 and #62 are January 31, 2024. Expiration dates for #16 and #17 are November 30, 2023. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The NC Pre-K monitoring tool was completed on 10/20/23 by Ms. Riddle. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete First Aid training prior to December 27, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete CPR training prior to December 27, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place/lockdown drill was conducted on 9/22/23 and 1/28/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1048: First Aid training All staff shall successfully complete a certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization shall be in the staff file. 1049: CPR training All staff shall successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization shall be in the staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete the certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov/. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov. 1811: Shelter-in-place/Lockdown drill A Shelter-in-place or a lockdown drill is required every three (3) months. A drill was conducted on 9/22/23 and then on 1/28/24. The drill was supposed to be conducted in December. The drill shall be logged upon the completion of the drill for accuracy of information. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/6/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Cohort: Sand Hill-Venable Elementary Head Start is in cohort two (2). Your prep year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2025. I will contact you in July 2024 to discuss the details. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 15 Completed Date: 2/21/2024 Age: From 3 To 5 Total Minutes: 182 Time In: 08:58 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Rebecca Rector, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to Lorraine Riddle, Administrator. Rebecca Rector, Lead Teacher was available during the visit. Indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/20/24. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 9/5/24. The last fire drill was practiced on 1/18/24. The last shelter-in-place drill was practiced on 1/28/24. Prior to the drill conducted in January, shelter-in-place and lockdown drill was conducted on 9/22/23. The last playground inspection was documented on 1/30/24. The last fire inspection was approved on 9/19/23. The last sanitation inspection was conducted on 2/7/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. Three-to-five-year-old children was participating in a group time when I arrived. The teacher and the children talked about recycling and transitioned to breakfast. Today’s breakfast was maple pancakes, mixed fruit juice and milk. The items served matched what were listed on the menu. Handwashing was properly completed. After breakfast, the children had a second group time and discussed marine animals and trash in the ocean. A few children roamed in the classroom and played while the other children participated in the group time. The children transitioned to free play after the group time. The children played with art materials, playdough, toy vehicles, pretend animals. Playground was inspected. A shade structures were installed, and the portable equipment were available to the children. The children played with hula hoops, ball and other toys. Supervision and interaction was adequate. Three (3) emergency medications were maintained in the classroom. All children on the medications had valid action plans. The program uses original form for authorization to administer medication. All required information under .0803 are included in the form. Two existing staff files were monitored partially, and one (1) new staff file was monitored in full. All staff members have valid criminal background letters. Existing staff have valid CPR and First Aid certificates that is expiring in August 2024. The new staff member did not complete CPR and First Aid training within ninety (90) days of employment. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The transportation for Community Action Opportunities sites were monitored on 5/12/23 at 74 Washington Ave. Woodfin, NC 28804. Bus #27, #32, #33, #16 (#58), #17(#59), #62 were monitored. A fire extinguisher is safely mounted in all buses. Seats are in good condition on most buses. There are some tears on the seats on #27 and #32. The tears are covered by duct tape. All buses are insured by Hanover insurance company and the current insurance is valid through 9/30/23. Inspection and registration are current for all vehicles. Expiration for #27, #32, #33 and #62 are January 31, 2024. Expiration dates for #16 and #17 are November 30, 2023. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The NC Pre-K monitoring tool was completed on 10/20/23 by Ms. Riddle. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete First Aid training prior to December 27, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete CPR training prior to December 27, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place/lockdown drill was conducted on 9/22/23 and 1/28/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1048: First Aid training All staff shall successfully complete a certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization shall be in the staff file. 1049: CPR training All staff shall successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization shall be in the staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete the certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov/. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov. 1811: Shelter-in-place/Lockdown drill A Shelter-in-place or a lockdown drill is required every three (3) months. A drill was conducted on 9/22/23 and then on 1/28/24. The drill was supposed to be conducted in December. The drill shall be logged upon the completion of the drill for accuracy of information. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/6/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Cohort: Sand Hill-Venable Elementary Head Start is in cohort two (2). Your prep year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2025. I will contact you in July 2024 to discuss the details. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SAND HILL-VENABLE ELEMENTARY HEAD START Facility ID: 11000385 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 15 Completed Date: 2/21/2024 Age: From 3 To 5 Total Minutes: 182 Time In: 08:58 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Rebecca Rector, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to Lorraine Riddle, Administrator. Rebecca Rector, Lead Teacher was available during the visit. Indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/20/24. Permit type – five-star center license issued on 7/10/19. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. The last annual compliance visit was conducted on 9/5/24. The last fire drill was practiced on 1/18/24. The last shelter-in-place drill was practiced on 1/28/24. Prior to the drill conducted in January, shelter-in-place and lockdown drill was conducted on 9/22/23. The last playground inspection was documented on 1/30/24. The last fire inspection was approved on 9/19/23. The last sanitation inspection was conducted on 2/7/24 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. Three-to-five-year-old children was participating in a group time when I arrived. The teacher and the children talked about recycling and transitioned to breakfast. Today’s breakfast was maple pancakes, mixed fruit juice and milk. The items served matched what were listed on the menu. Handwashing was properly completed. After breakfast, the children had a second group time and discussed marine animals and trash in the ocean. A few children roamed in the classroom and played while the other children participated in the group time. The children transitioned to free play after the group time. The children played with art materials, playdough, toy vehicles, pretend animals. Playground was inspected. A shade structures were installed, and the portable equipment were available to the children. The children played with hula hoops, ball and other toys. Supervision and interaction was adequate. Three (3) emergency medications were maintained in the classroom. All children on the medications had valid action plans. The program uses original form for authorization to administer medication. All required information under .0803 are included in the form. Two existing staff files were monitored partially, and one (1) new staff file was monitored in full. All staff members have valid criminal background letters. Existing staff have valid CPR and First Aid certificates that is expiring in August 2024. The new staff member did not complete CPR and First Aid training within ninety (90) days of employment. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The transportation for Community Action Opportunities sites were monitored on 5/12/23 at 74 Washington Ave. Woodfin, NC 28804. Bus #27, #32, #33, #16 (#58), #17(#59), #62 were monitored. A fire extinguisher is safely mounted in all buses. Seats are in good condition on most buses. There are some tears on the seats on #27 and #32. The tears are covered by duct tape. All buses are insured by Hanover insurance company and the current insurance is valid through 9/30/23. Inspection and registration are current for all vehicles. Expiration for #27, #32, #33 and #62 are January 31, 2024. Expiration dates for #16 and #17 are November 30, 2023. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. The NC Pre-K monitoring tool was completed on 10/20/23 by Ms. Riddle. The classroom operates from 8:30 a.m. to 3:00 p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete First Aid training prior to December 27, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff member hired on 9/28/23 did not complete CPR training prior to December 27, 2023. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place/lockdown drill was conducted on 9/22/23 and 1/28/24. .0604(u);.0302(d)(8) Technical assistance was provided as follows: 1048: First Aid training All staff shall successfully complete a certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization shall be in the staff file. 1049: CPR training All staff shall successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization shall be in the staff file. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete the certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov/. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017. Training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website at http://ncchildcare.nc.gov. 1811: Shelter-in-place/Lockdown drill A Shelter-in-place or a lockdown drill is required every three (3) months. A drill was conducted on 9/22/23 and then on 1/28/24. The drill was supposed to be conducted in December. The drill shall be logged upon the completion of the drill for accuracy of information. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (u) A "shelter in place drill" or "lockdown drill" as defined in 10A NCAC 09 .0102 shall be conducted at least every three months and records shall be maintained as required by 10A NCAC 09 .0302(d)(8). Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/6/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Cohort: Sand Hill-Venable Elementary Head Start is in cohort two (2). Your prep year will be July 2024 through June 2025, and the assessment year will be July 2025 through June 2025. I will contact you in July 2024 to discuss the details. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times