Kiddie Academy Of Asheville

10A NCAC 09 .0102 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2510 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-105 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/12/2026 Number Present: 85 Completed Date: 3/12/2026 Age: From 0 To 5 Total Minutes: 385 Time In: 09:25 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Desirea Lee, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Lee was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and safe environment. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, Jai Amba Maa (JAM) Asheville Academy, LLC is current/active as of 3/9/26. Permit type – one-star center license issued on 9/28/25. Special Services/Restrictions – daytime care This is the first annual compliance visit conducted since the temporary license was issued on 3/28/25. The last fire drill was practiced on 3/3/26. The last lockdown drill was practiced on 3/2/26. The last playground inspection was documented on 2/17/26. The last fire inspection was approved on 5/6/25. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a superior classification. The Emergency Preparedness and Response Plan was last updated on 5/15/25. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 5/5/25 without hazards. The survey for Lead paint and asbestos testing is under review by RTI. Eighteen (18) staff members were listed on the Automated Criminal Background Check Management System (ABCMS). Upon arrival, I announced my presence and the purpose of the visit. For better flow of monitoring purpose, following space numbers were designated to the following classrooms: Space #1 – Bluebirds Space #2 – Sparrows Space #3 – Chickadees Space #4 – Towbees Space #5 – Wrens Space #6 – Mockingbirds Space #7 – Robins Space #8 – Cardinals Space #9 – Blue Jays A walk through the entire center was conducted and children were observed. In space #1, a group of six (6) children, all one (1) year of age, were present with one (1) staff member. The children played with climbers, puzzles and other materials. The teaching staff offered children reading and playing music. Two (2) prescription diaper creams were monitored. One (1) medication – Mupirocin Ointment USP 2% was not in its original box with a pharmacy label. According to the staff member, the medication was administered during the week of 2/23/26. The treatment was completed but the medication had not been returned to the parents. The permission form for over-the-counter ointment was present for the medication. Diaper creams and feeding plans were monitored. In space #2, a group of six (6) children, all one (1) year of age, were present with two (2) staff members. The children gathered around the staff members, reading books. One (1) child was held as he/she was sleepy and fussy. Two (2) children were from space #1. Diaper creams were monitored. I did not observe emergency cribs in space #1 or #2. The staff members in space #2 identified two (2) children as non-mobile, and one (1) child in space #1. Staff members in space #2 explained that two (2) non-mobile children are carried by staff members during emergency drills. I reviewed the EPR plan. The EPR plan updated on 5/15/26 states “Non-mobile children will be placed and evacuated in a stroller”. Per discussion with Ms. Lee, she stated that the program has strollers, but staff members do carry children during fire drills. In space #3, a group of five (5) infants and one (1) year old child were present with two (2) staff members. Feeding plans were posted and signed by the parents. One (1) child was in the crib asleep, and one (1) child was being held by a staff member. The child was moved to the crib shortly thereafter and placed on his/her back. The other staff member held one (1) child and fed a bottle. Temperature of the refrigerator was forty-four (44) degrees, and all bottles were labeled with today’s date and children’s names. Sleep charts were adequately completed. Bottle warmers were placed on top of the refrigerator. In space #4, a group of six (6) children, one-to-two years of age, were present with one (1) staff member. One (1) child, one (1) year of age, was enrolled in space #2 and transitioning during the visit. The children played with pretend food and dishes. Diaper creams and prescription medication were monitored. The Auvi-Q belongs to the child transitioning from space #2. Permission and action plan were valid. In space #5, a group of twelve (12) children, all two (2) years of age, were present with two (2) staff members. The children played with puppets and other materials. The children transitioned to group time and one (1) of the staff members read a book to the class, while the other staff member pulled cots out. An Epi-pen was maintained in the classroom, and the action plan and the permission form were valid. In space #6, a group of fifteen (15) children, four-to-five years of age, were present with one (1) staff member. Four (4) children, all four (4) years old were transitioning from Space #7. The children played freeze dance during observation. In space #7, a group of eleven (11) children, four-to-five years of age, were present with one (1) staff member. The children played with Plus Plus Buidling toys, paper and drawing tools. Some children helped the staff member to put cots out. In space #8, a group of ten (10) children, all three (3) years of age, were present with two (2) staff members. The children played with playdough. In space #9, a group of thirteen (13) children, all three (3) years of age, were present with one (1) staff members. The children played with magnetic tiles, Hippo games, pretend jewelries. Epi-pen was maintained in the classroom. The permission form and the action plan were valid. The playgrounds were monitored and no safety hazards were found. Chicken nuggets, corn, mix fruits, toasts and milk were served. I observed space #2 for lunch. All food was cut up in small pieces. Supervision during lunch was adequate. Staff members were interactive with children and asked thought-provoking questions. Staff members talked to non-verbal children as well and facilitated play. Interaction and supervision were adequate. Staff and Training Worksheet was submitted during the visit. Eight (8) new staff files and two (2) existing staff files were monitored in full. Following discrepancies were noted: L. Gosnell ASE – 7/8/25 2-week OR – 7/31/19 6-week OR – 8/14/19 CBC issued on 11/3/25, expires on 11/3/30 Shaken baby policy review: 8/30/19 TB – 7/30/19 C. Browning HQ – 1/16/26 EI – 1/16/26 SDP – 2/26/26 ASE – 2/24/26 2-week OR – 2/28/20 6-week OR -3/23/20 Health and Safety Training – 1/20/26 RRSCM -7/31/19 On-going training hours (2/24/25 – 2/23/26) – 10.5 Z. Williams: 2-week OR- 5/15/25 Shaken baby acknowledgement – 5/6/26 E. Mohtassem: 2-week OR – 7/16/25 Application – 6/19/25 M. Culp: Application- 8/14/25 E. Burgin: CBC – issued on 9/12/22, expires on 9/12/27 Shaken Baby acknowledgement – 7/25/25 SDP – not dated OP/PP – 7/25/25 RRSCM – 10/26/25 S. Stephson: 2-week OR -11/21/25 6-week OR- 12/19/25 SDP – 12/29/25 RRSCM – 1/30/26 CPR/FA – Completed on 2/7/26 expires on 2/7/28 A. Urrea ITS/SIDS expiration date – 1/2/29 2-week OR -11/19/25 EMC/EPR review – 11/17/25 and 11/19/25 SDP – Not dated A. Jones: Date of employment - 11/12/25 Application – 10/28/25 2-week OR – 11/19/25 ASE – 2/9/26 RRSCM- 2/15/26 ITS/SIDS – 1/8/26 expires on 1/8/29 N. Helmling: SDP – 3/12/26 2-week OR – 2/18/26 6-week OR – 3/12/26 ITS/SIDS – completed on 3/5/26, expires on 3/5/29 Ten (10) children’s files were reviewed. Some of the files did not contain documentation indicating that parents were notified of the program’s tobacco restriction policy. Ms. Lee stated that documentation of the tobacco policy was not added to children’s files until after a conversation with Monica Houck, Lead Child Care Consultant. Following that conversation, parents began signing an acknowledgement indicating that they had received the program’s tobacco policy. As a result, some children who were enrolled prior to that time did not have the documentation in their files. However, no tobacco policy posters were observed posted throughout the center. One (1) child did not have medical examination on file. The child was enrolled on 2/23/26 and has not been thirty (30) days yet. Other discussion: Technical assistance for QIRS was offered but was declined by Ms. Lee. Ms. Lee submitted a request for age-range change via email during today’s visit. The program would like to extend the care to children ages 0-12. According to Ms. Lee, S. Stephson will be the Group Leader, and she will be the Program Coordinator. Ms. Lee has registered for BSAC self-pace class but has not completed it yet. M. Stephson’s BSAC was listed on the WORKS letter and dated 9/9/19. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Mupirocin Ointment USP 2% for a child in space #1 was not in its original container with a pharmacy label. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission form for Nystatin dated 3/5/26 in space #1 did not include the name of the child and the name of the medication. The form was identified to belong to a child based on the staff statement. 10A NCAC 09 .0803(4)(6-9) 883 During the required fire, lockdown, or shelter-in-place drills, the evacuation crib or other approved device was not used as described in the EPR Plan. The staff members in space #2 stated that they carry non-mobile children upon on-site evacuation drill. No evacuation devices were observed in the classroom. .0604(r) Technical assistance was provided as follows: 844: Original container with pharmacy label All medication shall be maintained in its original box. For prescriptions, pharmacy labels are required. To comply, original box for Mupirocin Ointment USP 2% shall be obtained. However, the staff member stated that the course of the treatment was completed. Therefore, you can also send the medication home. Ms. Lee plans to send the medication home today. In your compliance letter, please verify that the medication was send home. 847: permission form Medication permission form must include the following information: 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS (6) A parent may give a caregiver standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: (a) the child's name; (b) the subject medical conditions or allergic reactions; (c) the names of the authorized over-the-counter medications; (d) the criteria for the administration of the medication; (e) the amount and frequency of the dosages; (f) the manner in which the medication shall be administered; (g) the signature of the parent; (h) the date the authorization was signed by the parent; and (i) the length of time the authorization is valid, if less than six months. To comply, the permission form for Nystatin Cream USP 100,000 unit must be updated including the information listed above. Ms. Lee plans to send the form with the parent and update the form. In your compliance letter, please verify the completion of this correction. 883: Evacuation device The written EPR plan must be followed adequately to ensure the safety of children and staff members. To comply, the procedures for on-site evacuation for non-mobile children must be reviewed with staff members in space #1 and #2. The procedures must be adequately followed. Ms. Lee plans to review the procedures with staff members in space #1 and #2 including the safety protocol upon evacuation and locations of strollers. In your compliance letter, please verify the review of EPR procedures for non-mobile children with the staff members in space #1 and #2. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/26/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Supervision: During staff file review, disciplinary actions for two (2) staff members were discussed. Based on the document and interview with Ms. Lee, the incident occurred on 1/9/26 at approximately 10:30 am. One (1) child, one -year of age, walked to Ms. Lee’s office alone. The child in space #2 left the group and walked to Ms. Lee’s office as the rest of the group changed their shoes in the hallway. Ms. Lee stated that the child spent approximately five (5) minutes in her office and was supervised by her at all times. The staff members did not realize the child left the group and did not conduct name-to-face count before going into the classroom space #2. We discussed adequate supervision, and I recommended Ms. Lee to conduct periodic monitoring of staff members’ supervision practice as well as provide training on adequate supervision. Reference: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Tobacco Restriction: We discussed tobacco restriction rules. Reference: 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (j) The operator shall notify the parent of each child enrolled in the center, in writing, of the smoking and tobacco restriction. Sunscreen on infants: There is no rule reference specific to sunscreens on infants. However, the U.S Food and Drug Administration (FDA) advises not using sunscreens for infants under six (6) months of age due to potential skin reactions and side effects. The FDA recommends keeping newborns and babies younger than six (6) months out of direct sunlight. Newborns have extra sensitive skin that is at risk for serious burns due to direct sunlight but also at risk for allergic reactions for sunscreens. Therefore, infants must be protected by shade, long sleeve clothes, hats and other protective measures. I strongly recommend you follow the recommendation to avoid unnecessary injuries. Reference: https://www.fda.gov/consumers/consumer-updates/should-you-put-sunscreen-infants-not-usually School-age care: Below is the requirements for administrator, program coordinator and group leaders: 10A NCAC 09 .2510 STAFF QUALIFICATIONS (a) The individual who is responsible for ensuring the administration of the program, whether on-site or off-site, shall: (1) Prior to employment, have at least: (A) 400 hours of experience working with school-age children in a licensed child care program; (B) 600 hours of verifiable experience working with school-age children in an unlicensed school-age care or camp setting; or (C) have an undergraduate, graduate, or associate degree, with at least 12 semester hours in school-age care related coursework; and (2) Meet the requirements for a child care administrator in G.S. 110-91(8). (b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. (c) Staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment, and shall complete the BSAC training. (d) Staff who assist group leaders (assistant group leaders) shall be at least 16 years of age and shall complete the BSAC training. (e) The individual who is on-site and responsible for the administration of the school-age component of a center which also provides care to preschool-age children, shall meet the requirements for child care administrator in G.S. 110-91(8) and Rule .0704 of this Chapter. (f) When an individual has responsibility for both administering the program and planning and ensuring the implementation of the daily activities of a school-age program, the individual shall meet the staff requirements for an administrator and shall complete the BSAC training. (g) Completion of the BSAC training course, shall count toward meeting five hours of one year's annual on-going training requirements in Rule .1103 of this Chapter. (h) As used in this Rule, the term "experience working with school-age children" means experience working with school-age children as an administrator, program coordinator, group leader, assistant group leader, lead teacher, teacher, or aide. (i) All staff shall receive on-site training and orientation as follows: (1) Within the first two weeks of assuming responsibility for supervising a group of children, each employee shall complete at least six clock hours of training on: (A) recognizing, responding to, and reporting child abuse, neglect or maltreatment pursuant to G.S. 110-105.4 and G.S. 7B-301; (B) the center's operational policies, including the transportation policy, identification of building and premises safety issues, Emergency Preparedness and Response Plan and the emergency medical care plan; (C) adequate supervision of children, taking into account their age, emotional, physical, and cognitive development; and (D) prevention and control of infectious diseases, including immunization; and (2) Within the first six weeks of assuming responsibility for supervising a group of children, each employee shall complete at least three additional clock hours of training on: (A) maintaining a safe and healthy environment and developmentally appropriate activities for school-age children; (B) firsthand observations of the program's daily operations and instruction in the employee's assigned duties; (C) instruction in the administration of medication to children in accordance with 10A NCAC 09 .0803; (D) successfully complete CPR and First Aid training appropriate for the ages of children in care; (E) prevention of and response to emergencies due to food and allergic reactions; (F) review of the program's handling and storage of hazardous materials and the appropriate disposal of biocontaminants; and (G) review of child care licensing law and rules, including an explanation of the role of State and local government agencies in the regulation of child care and the employee's obligation to cooperate with representatives of State and local government agencies during visits and investigations. (j) Staff in part-time, full day, or track-out school-age care programs required to complete BSAC training shall do so within three months of becoming employed. Please review the staff qualification above and make sure that staff member who provide care to school-age children and the administrator of the program meet the requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 76 Completed Date: 8/12/2025 Age: From 1 To 5 Total Minutes: 205 Time In: 09:35 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary time period visit. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy-two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A zoning letter for 22 Walden Ridge Dr, Asheville dated 4/8/25 was completed. An approved building inspection dated 5/5/25 was completed. An approved fire inspection dated 5/6/25 was completed for day time care only. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a Superior classification. Administrative, operational and personnel policies have been reviewed and met all required topics. The water lead testing was completed and dated 5/5/25. The lead based paint and asbestos survey was completed through the Clean Water for Carolina Kids website. During this visit, we walked through the entire facility observing the indoor and outdoor environment, but a full assessment was not completed for each space. The facility was assessed for supervision, staff/child ratio, and health and safety requirements. Children were observed during outdoor play, engaged in free play activities, personal care routines, and rest time. Program records, including fire drills and monthly playground inspections were completed and current. Four (4) existing staff records was reviewed, three (3) new staff records were reviewed, and one (1) volunteer file was reviewed. The following violations were observed today and must be corrected immediately. Violation Number Comment Rule 871 Center staff did not comply with the safe sleep policy. A 12 month old in space #1, the classroom with infant and one year old children, was sleeping with a stuffed shooting star blanket. 10A NCAC 09 .0606(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In spaces #1 and #2, the classrooms one year old children and 12 month old children, did not have the safe sleep posted. .0606(b) 1826 Substitutes and volunteers were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. A volunteer started work on 6/18/25 and did not have documentation on file of the EPR review. .0607(g) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was ninety-two percent (92%). Technical Assistance for Violations – rule references are listed in the cited violations *Items #892 and #871 – The safe sleep policy was posted in spaces #1 and #2 during the visit. This was corrected during the visit. The stuffed shooting star blanket was removed from the infant’s sleep space during the visit. This was corrected during the visit. We discussed that any classroom with an infant age 12 months or younger, the safe sleep policy must be posted in the classroom and the safe sleep policy followed. *Item #1826 – You stated that the volunteer had a review of the EPR plan on day one, 6/18/25. Documentation for the review was completed during the visit today. This was corrected during the visit. You have chosen not to apply for a rated license and can do so at any time in the future. A one-star license will be issued and indicate that you did not apply for a rated license. The program is required to follow all applicable minimum licensing requirements. Consultation: We discussed that soiled clothing is considered a biocontamenant and that any bagged soiled clothing needs to be inaccessible to children. We discussed there may need to be other options for storing soiled clothing to not be accessible to children during drop off or pick up. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (v) In child care centers, biocontaminants shall be: (1) stored in locked areas; (2) removed from the premises; (3) inaccessible to children; or (4) shall be disposed of in a covered, plastic lined receptacle. We discussed that although there were staff on break during the visit today, that there were enough staff on-site in the breakroom to go back to classrooms with children aged two through five years if needed and count in staff/child ratio. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. We discussed the child care law below regarding on-going training for staff. § 110 91. Mandatory standards for a license. (11) Staff Development. – The Commission shall adopt minimum standards for ongoing staff development for facilities but limited to the following topic areas: a. Planning a safe, healthy learning environment; b. Steps to advance children's physical and intellectual development; c. Positive ways to support children's social and emotional development; d. Strategies to establish productive relationships with families; e. Strategies to manage an effective program operation; f. Maintaining a commitment to professionalism; g. Observing and recording children's behavior; h. Principles of child growth and development; and i. Learning activities that promote inclusion of children with special needs. These standards shall include annual requirements for ongoing staff development appropriate to job responsibilities. A person may carry forward in service training hours that are in excess of the previous year's requirement to meet up to one half of the current year's required in service training hours. An annual compliance visit will be conducted no later than March 2026. You can obtain the annual fire inspection form and staff and training worksheet form under the provider tab, then provider documents and forms tab at https://ncchildcare.ncdhhs.gov/. Before your annual compliance visit is due, please complete the staff and training worksheet form and submit to your child care consultant. It is recommended that you submit the staff and training worksheet ninety days from your anticipated annual compliance due date. You must complete your annual fire inspection before 5/6/26. Submit the original completed and approved fire inspection form to your child care consultant within one week after it is completed. Call your licensing consultant with any questions you may have. Sanitation inspections must be completed at least annually. You must have another sanitation inspection completed by May 2026. One (1) staff is due to take Recognizing and Responding to Suspicions of Child Maltreatment training on or before 8/31/25. You stated you were aware and the staff will have the training completed within the ninety (90) day requirement. CPR and First Aid training cannot expire. There are staff that have CPR and First Aid training expiring in October 2025. One (1) new staff is due to take CPR and First Aid training on or before 8/31/25. You stated there is CPR and First Aid training scheduled for 8/29/25. All staff must have completed the required applicable Health and Safety Training requirements and have documentation on file for review within the first twelve (12) months of employment. In August, the Division will provide a rule roll out module in the DCDEE e-learning Moodle platform and host webinars on the following dates and times to better understand the .3200 section of the new child care rules, pathways to the stars: • August 18th at 1:00pm • August 20th at 6:30pm Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Your file will be transferred to Kaoru Eddins, child care consultant after the temporary license time period has ended. You can contact Ms. Eddins at (828) 556-9013 or at: kaoru.eddins@dhhs.nc.gov. Contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 76 Completed Date: 8/12/2025 Age: From 1 To 5 Total Minutes: 205 Time In: 09:35 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary time period visit. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy-two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A zoning letter for 22 Walden Ridge Dr, Asheville dated 4/8/25 was completed. An approved building inspection dated 5/5/25 was completed. An approved fire inspection dated 5/6/25 was completed for day time care only. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a Superior classification. Administrative, operational and personnel policies have been reviewed and met all required topics. The water lead testing was completed and dated 5/5/25. The lead based paint and asbestos survey was completed through the Clean Water for Carolina Kids website. During this visit, we walked through the entire facility observing the indoor and outdoor environment, but a full assessment was not completed for each space. The facility was assessed for supervision, staff/child ratio, and health and safety requirements. Children were observed during outdoor play, engaged in free play activities, personal care routines, and rest time. Program records, including fire drills and monthly playground inspections were completed and current. Four (4) existing staff records was reviewed, three (3) new staff records were reviewed, and one (1) volunteer file was reviewed. The following violations were observed today and must be corrected immediately. Violation Number Comment Rule 871 Center staff did not comply with the safe sleep policy. A 12 month old in space #1, the classroom with infant and one year old children, was sleeping with a stuffed shooting star blanket. 10A NCAC 09 .0606(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In spaces #1 and #2, the classrooms one year old children and 12 month old children, did not have the safe sleep posted. .0606(b) 1826 Substitutes and volunteers were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. A volunteer started work on 6/18/25 and did not have documentation on file of the EPR review. .0607(g) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was ninety-two percent (92%). Technical Assistance for Violations – rule references are listed in the cited violations *Items #892 and #871 – The safe sleep policy was posted in spaces #1 and #2 during the visit. This was corrected during the visit. The stuffed shooting star blanket was removed from the infant’s sleep space during the visit. This was corrected during the visit. We discussed that any classroom with an infant age 12 months or younger, the safe sleep policy must be posted in the classroom and the safe sleep policy followed. *Item #1826 – You stated that the volunteer had a review of the EPR plan on day one, 6/18/25. Documentation for the review was completed during the visit today. This was corrected during the visit. You have chosen not to apply for a rated license and can do so at any time in the future. A one-star license will be issued and indicate that you did not apply for a rated license. The program is required to follow all applicable minimum licensing requirements. Consultation: We discussed that soiled clothing is considered a biocontamenant and that any bagged soiled clothing needs to be inaccessible to children. We discussed there may need to be other options for storing soiled clothing to not be accessible to children during drop off or pick up. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (v) In child care centers, biocontaminants shall be: (1) stored in locked areas; (2) removed from the premises; (3) inaccessible to children; or (4) shall be disposed of in a covered, plastic lined receptacle. We discussed that although there were staff on break during the visit today, that there were enough staff on-site in the breakroom to go back to classrooms with children aged two through five years if needed and count in staff/child ratio. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. We discussed the child care law below regarding on-going training for staff. § 110 91. Mandatory standards for a license. (11) Staff Development. – The Commission shall adopt minimum standards for ongoing staff development for facilities but limited to the following topic areas: a. Planning a safe, healthy learning environment; b. Steps to advance children's physical and intellectual development; c. Positive ways to support children's social and emotional development; d. Strategies to establish productive relationships with families; e. Strategies to manage an effective program operation; f. Maintaining a commitment to professionalism; g. Observing and recording children's behavior; h. Principles of child growth and development; and i. Learning activities that promote inclusion of children with special needs. These standards shall include annual requirements for ongoing staff development appropriate to job responsibilities. A person may carry forward in service training hours that are in excess of the previous year's requirement to meet up to one half of the current year's required in service training hours. An annual compliance visit will be conducted no later than March 2026. You can obtain the annual fire inspection form and staff and training worksheet form under the provider tab, then provider documents and forms tab at https://ncchildcare.ncdhhs.gov/. Before your annual compliance visit is due, please complete the staff and training worksheet form and submit to your child care consultant. It is recommended that you submit the staff and training worksheet ninety days from your anticipated annual compliance due date. You must complete your annual fire inspection before 5/6/26. Submit the original completed and approved fire inspection form to your child care consultant within one week after it is completed. Call your licensing consultant with any questions you may have. Sanitation inspections must be completed at least annually. You must have another sanitation inspection completed by May 2026. One (1) staff is due to take Recognizing and Responding to Suspicions of Child Maltreatment training on or before 8/31/25. You stated you were aware and the staff will have the training completed within the ninety (90) day requirement. CPR and First Aid training cannot expire. There are staff that have CPR and First Aid training expiring in October 2025. One (1) new staff is due to take CPR and First Aid training on or before 8/31/25. You stated there is CPR and First Aid training scheduled for 8/29/25. All staff must have completed the required applicable Health and Safety Training requirements and have documentation on file for review within the first twelve (12) months of employment. In August, the Division will provide a rule roll out module in the DCDEE e-learning Moodle platform and host webinars on the following dates and times to better understand the .3200 section of the new child care rules, pathways to the stars: • August 18th at 1:00pm • August 20th at 6:30pm Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Your file will be transferred to Kaoru Eddins, child care consultant after the temporary license time period has ended. You can contact Ms. Eddins at (828) 556-9013 or at: kaoru.eddins@dhhs.nc.gov. Contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 76 Completed Date: 8/12/2025 Age: From 1 To 5 Total Minutes: 205 Time In: 09:35 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary time period visit. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy-two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A zoning letter for 22 Walden Ridge Dr, Asheville dated 4/8/25 was completed. An approved building inspection dated 5/5/25 was completed. An approved fire inspection dated 5/6/25 was completed for day time care only. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a Superior classification. Administrative, operational and personnel policies have been reviewed and met all required topics. The water lead testing was completed and dated 5/5/25. The lead based paint and asbestos survey was completed through the Clean Water for Carolina Kids website. During this visit, we walked through the entire facility observing the indoor and outdoor environment, but a full assessment was not completed for each space. The facility was assessed for supervision, staff/child ratio, and health and safety requirements. Children were observed during outdoor play, engaged in free play activities, personal care routines, and rest time. Program records, including fire drills and monthly playground inspections were completed and current. Four (4) existing staff records was reviewed, three (3) new staff records were reviewed, and one (1) volunteer file was reviewed. The following violations were observed today and must be corrected immediately. Violation Number Comment Rule 871 Center staff did not comply with the safe sleep policy. A 12 month old in space #1, the classroom with infant and one year old children, was sleeping with a stuffed shooting star blanket. 10A NCAC 09 .0606(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In spaces #1 and #2, the classrooms one year old children and 12 month old children, did not have the safe sleep posted. .0606(b) 1826 Substitutes and volunteers were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. A volunteer started work on 6/18/25 and did not have documentation on file of the EPR review. .0607(g) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was ninety-two percent (92%). Technical Assistance for Violations – rule references are listed in the cited violations *Items #892 and #871 – The safe sleep policy was posted in spaces #1 and #2 during the visit. This was corrected during the visit. The stuffed shooting star blanket was removed from the infant’s sleep space during the visit. This was corrected during the visit. We discussed that any classroom with an infant age 12 months or younger, the safe sleep policy must be posted in the classroom and the safe sleep policy followed. *Item #1826 – You stated that the volunteer had a review of the EPR plan on day one, 6/18/25. Documentation for the review was completed during the visit today. This was corrected during the visit. You have chosen not to apply for a rated license and can do so at any time in the future. A one-star license will be issued and indicate that you did not apply for a rated license. The program is required to follow all applicable minimum licensing requirements. Consultation: We discussed that soiled clothing is considered a biocontamenant and that any bagged soiled clothing needs to be inaccessible to children. We discussed there may need to be other options for storing soiled clothing to not be accessible to children during drop off or pick up. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (v) In child care centers, biocontaminants shall be: (1) stored in locked areas; (2) removed from the premises; (3) inaccessible to children; or (4) shall be disposed of in a covered, plastic lined receptacle. We discussed that although there were staff on break during the visit today, that there were enough staff on-site in the breakroom to go back to classrooms with children aged two through five years if needed and count in staff/child ratio. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. We discussed the child care law below regarding on-going training for staff. § 110 91. Mandatory standards for a license. (11) Staff Development. – The Commission shall adopt minimum standards for ongoing staff development for facilities but limited to the following topic areas: a. Planning a safe, healthy learning environment; b. Steps to advance children's physical and intellectual development; c. Positive ways to support children's social and emotional development; d. Strategies to establish productive relationships with families; e. Strategies to manage an effective program operation; f. Maintaining a commitment to professionalism; g. Observing and recording children's behavior; h. Principles of child growth and development; and i. Learning activities that promote inclusion of children with special needs. These standards shall include annual requirements for ongoing staff development appropriate to job responsibilities. A person may carry forward in service training hours that are in excess of the previous year's requirement to meet up to one half of the current year's required in service training hours. An annual compliance visit will be conducted no later than March 2026. You can obtain the annual fire inspection form and staff and training worksheet form under the provider tab, then provider documents and forms tab at https://ncchildcare.ncdhhs.gov/. Before your annual compliance visit is due, please complete the staff and training worksheet form and submit to your child care consultant. It is recommended that you submit the staff and training worksheet ninety days from your anticipated annual compliance due date. You must complete your annual fire inspection before 5/6/26. Submit the original completed and approved fire inspection form to your child care consultant within one week after it is completed. Call your licensing consultant with any questions you may have. Sanitation inspections must be completed at least annually. You must have another sanitation inspection completed by May 2026. One (1) staff is due to take Recognizing and Responding to Suspicions of Child Maltreatment training on or before 8/31/25. You stated you were aware and the staff will have the training completed within the ninety (90) day requirement. CPR and First Aid training cannot expire. There are staff that have CPR and First Aid training expiring in October 2025. One (1) new staff is due to take CPR and First Aid training on or before 8/31/25. You stated there is CPR and First Aid training scheduled for 8/29/25. All staff must have completed the required applicable Health and Safety Training requirements and have documentation on file for review within the first twelve (12) months of employment. In August, the Division will provide a rule roll out module in the DCDEE e-learning Moodle platform and host webinars on the following dates and times to better understand the .3200 section of the new child care rules, pathways to the stars: • August 18th at 1:00pm • August 20th at 6:30pm Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Your file will be transferred to Kaoru Eddins, child care consultant after the temporary license time period has ended. You can contact Ms. Eddins at (828) 556-9013 or at: kaoru.eddins@dhhs.nc.gov. Contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/12/2025 Number Present: 76 Completed Date: 8/12/2025 Age: From 1 To 5 Total Minutes: 205 Time In: 09:35 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the third temporary time period visit. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy-two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A zoning letter for 22 Walden Ridge Dr, Asheville dated 4/8/25 was completed. An approved building inspection dated 5/5/25 was completed. An approved fire inspection dated 5/6/25 was completed for day time care only. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a Superior classification. Administrative, operational and personnel policies have been reviewed and met all required topics. The water lead testing was completed and dated 5/5/25. The lead based paint and asbestos survey was completed through the Clean Water for Carolina Kids website. During this visit, we walked through the entire facility observing the indoor and outdoor environment, but a full assessment was not completed for each space. The facility was assessed for supervision, staff/child ratio, and health and safety requirements. Children were observed during outdoor play, engaged in free play activities, personal care routines, and rest time. Program records, including fire drills and monthly playground inspections were completed and current. Four (4) existing staff records was reviewed, three (3) new staff records were reviewed, and one (1) volunteer file was reviewed. The following violations were observed today and must be corrected immediately. Violation Number Comment Rule 871 Center staff did not comply with the safe sleep policy. A 12 month old in space #1, the classroom with infant and one year old children, was sleeping with a stuffed shooting star blanket. 10A NCAC 09 .0606(a) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In spaces #1 and #2, the classrooms one year old children and 12 month old children, did not have the safe sleep posted. .0606(b) 1826 Substitutes and volunteers were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. A volunteer started work on 6/18/25 and did not have documentation on file of the EPR review. .0607(g) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. The compliance history for the facility prior to today’s visit was ninety-two percent (92%). Technical Assistance for Violations – rule references are listed in the cited violations *Items #892 and #871 – The safe sleep policy was posted in spaces #1 and #2 during the visit. This was corrected during the visit. The stuffed shooting star blanket was removed from the infant’s sleep space during the visit. This was corrected during the visit. We discussed that any classroom with an infant age 12 months or younger, the safe sleep policy must be posted in the classroom and the safe sleep policy followed. *Item #1826 – You stated that the volunteer had a review of the EPR plan on day one, 6/18/25. Documentation for the review was completed during the visit today. This was corrected during the visit. You have chosen not to apply for a rated license and can do so at any time in the future. A one-star license will be issued and indicate that you did not apply for a rated license. The program is required to follow all applicable minimum licensing requirements. Consultation: We discussed that soiled clothing is considered a biocontamenant and that any bagged soiled clothing needs to be inaccessible to children. We discussed there may need to be other options for storing soiled clothing to not be accessible to children during drop off or pick up. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (v) In child care centers, biocontaminants shall be: (1) stored in locked areas; (2) removed from the premises; (3) inaccessible to children; or (4) shall be disposed of in a covered, plastic lined receptacle. We discussed that although there were staff on break during the visit today, that there were enough staff on-site in the breakroom to go back to classrooms with children aged two through five years if needed and count in staff/child ratio. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. We discussed the child care law below regarding on-going training for staff. § 110 91. Mandatory standards for a license. (11) Staff Development. – The Commission shall adopt minimum standards for ongoing staff development for facilities but limited to the following topic areas: a. Planning a safe, healthy learning environment; b. Steps to advance children's physical and intellectual development; c. Positive ways to support children's social and emotional development; d. Strategies to establish productive relationships with families; e. Strategies to manage an effective program operation; f. Maintaining a commitment to professionalism; g. Observing and recording children's behavior; h. Principles of child growth and development; and i. Learning activities that promote inclusion of children with special needs. These standards shall include annual requirements for ongoing staff development appropriate to job responsibilities. A person may carry forward in service training hours that are in excess of the previous year's requirement to meet up to one half of the current year's required in service training hours. An annual compliance visit will be conducted no later than March 2026. You can obtain the annual fire inspection form and staff and training worksheet form under the provider tab, then provider documents and forms tab at https://ncchildcare.ncdhhs.gov/. Before your annual compliance visit is due, please complete the staff and training worksheet form and submit to your child care consultant. It is recommended that you submit the staff and training worksheet ninety days from your anticipated annual compliance due date. You must complete your annual fire inspection before 5/6/26. Submit the original completed and approved fire inspection form to your child care consultant within one week after it is completed. Call your licensing consultant with any questions you may have. Sanitation inspections must be completed at least annually. You must have another sanitation inspection completed by May 2026. One (1) staff is due to take Recognizing and Responding to Suspicions of Child Maltreatment training on or before 8/31/25. You stated you were aware and the staff will have the training completed within the ninety (90) day requirement. CPR and First Aid training cannot expire. There are staff that have CPR and First Aid training expiring in October 2025. One (1) new staff is due to take CPR and First Aid training on or before 8/31/25. You stated there is CPR and First Aid training scheduled for 8/29/25. All staff must have completed the required applicable Health and Safety Training requirements and have documentation on file for review within the first twelve (12) months of employment. In August, the Division will provide a rule roll out module in the DCDEE e-learning Moodle platform and host webinars on the following dates and times to better understand the .3200 section of the new child care rules, pathways to the stars: • August 18th at 1:00pm • August 20th at 6:30pm Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Your file will be transferred to Kaoru Eddins, child care consultant after the temporary license time period has ended. You can contact Ms. Eddins at (828) 556-9013 or at: kaoru.eddins@dhhs.nc.gov. Contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 6/2/2025 Number Present: 80 Completed Date: 6/2/2025 Age: From 1 To 5 Total Minutes: 205 Time In: 12:25 PM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy-two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A zoning letter for 22 Walden Ridge Dr, Asheville dated 4/8/25 was completed. An approved building inspection dated 5/5/25 was completed. An approved fire inspection dated 5/6/25 was completed for day time care only. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a Superior classification. Administrative, operational and personnel policies are under review and must meet all required topics on or before 7/28/25. The water lead testing was completed and dated 5/5/25. The lead based paint and asbestos survey was completed through the Clean Water for Carolina Kids website. The children were observed resting during nap time and eating afternoon snack. Natural light comes through the windows at nap time allowing for adequate supervision of children. The snack today was red quinoa corn chips, cheese sticks, and water as listed on the menu. Three (3) children files were monitored. There are fourteen (14) staff. Four (4) staff files were monitored including, Z.W., N.B., T.B., and C.B. The remainder of staff files will be reviewed during the final temporary time period visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One (1) child, thirteen months of age, in space #1 the Bluebirds Classroom, the classroom with one year old children, did not have a feeding plan. 10A NCAC 09 .0902(a) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Five (5) cots in space #4 the Towbees Classroom, the classroom with two year old children, were less than 18 inches apart. Nine (9) cots in space #7 the Robins Classroom, the classroom with four and five year old children, were less than 18 inches apart. Eight (8) cots in space #9 the Blue Jays Classroom, the classroom with three and four year old children, were less than 18 inches apart. 15A NCAC 18A .2821(e) 807 A safe indoor and outdoor environment was not provided for the children. Two (2) sleeping children in space #4 the Towbees Classroom, the classroom with two year old children, had covered their faces with their blanket where their faces could not been seen by the teacher. 10A NCAC 09 .0601(a) 1314 Emergency information did not name childs health care professional. Two (2) child applications did not include the responsible party’s choice of health care professional. .0802(c)(2) All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 6/16/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Prior to the visit today, the compliance history score for the facility was ninety percent (90%). Achieving Compliance – rule references are noted in the cited violations *Safe Indoor Environment Item #807 – The teacher uncovered the two (2) children’s faces during the visit. This was corrected during the visit. We discussed that you will need to review the importance of safety with teachers and that teachers will need to walk around the classroom during naptime and uncover any child’s face that has been covered with their blanket. *Health Practices During Rest Time Item #614 – Cots must be placed at least 18 inches apart to allow for a healthy and safe environment during rest time. You stated that the classrooms have to combine to allow teachers to take breaks and that it is challenging to meet the 18 inches with the maximum group size in the classroom. We discussed that you could use a partition instead of 18 inches to meet this requirement. It is recommended for you to contact Buncombe County Environmental Health for ideas on what could be used as a partition. *Children’s Records Item #1314 – The two (2) child applications need to be updated to include the responsible party’s choice of health care professional. We discussed the one (1) family recently moved to the area and that the parent’s could put the child’s previous health care professional on the application until a new one is determined. *Nutrition Item #540 – The parent needs to complete a feeding plan for the child. The feeding plan needs to be posted in the classroom where it can be referenced by teachers. Rated License Assessment: You stated that a rated license application will not be submitted at this time. We discussed that you can apply for a rated license at any time. Consultation: *Reminder that either a lockdown drill or a shelter-in-place drill is due this month, June 2025. The last lockdown drill was documented as being practiced on 3/6/25. *You asked about the requirements for a thirteen year old volunteer at the facility. We discussed the definition below and it is recommended to use the volunteer file checklist that can be located on the Division’s website. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (53)"Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements. *You were provided with a resource via email today for reducing the risk of choking in young children under four years of age. In particular we talked about mozzarella cheese sticks would need to be cut into strips or small pieces for children under four years of age. We also discussed that shredded mozzarella cheese could be served instead of the mozzarella cheese sticks. It is recommended to discuss the the resource with staff. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 6/2/2025 Number Present: 80 Completed Date: 6/2/2025 Age: From 1 To 5 Total Minutes: 205 Time In: 12:25 PM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy-two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A zoning letter for 22 Walden Ridge Dr, Asheville dated 4/8/25 was completed. An approved building inspection dated 5/5/25 was completed. An approved fire inspection dated 5/6/25 was completed for day time care only. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a Superior classification. Administrative, operational and personnel policies are under review and must meet all required topics on or before 7/28/25. The water lead testing was completed and dated 5/5/25. The lead based paint and asbestos survey was completed through the Clean Water for Carolina Kids website. The children were observed resting during nap time and eating afternoon snack. Natural light comes through the windows at nap time allowing for adequate supervision of children. The snack today was red quinoa corn chips, cheese sticks, and water as listed on the menu. Three (3) children files were monitored. There are fourteen (14) staff. Four (4) staff files were monitored including, Z.W., N.B., T.B., and C.B. The remainder of staff files will be reviewed during the final temporary time period visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One (1) child, thirteen months of age, in space #1 the Bluebirds Classroom, the classroom with one year old children, did not have a feeding plan. 10A NCAC 09 .0902(a) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Five (5) cots in space #4 the Towbees Classroom, the classroom with two year old children, were less than 18 inches apart. Nine (9) cots in space #7 the Robins Classroom, the classroom with four and five year old children, were less than 18 inches apart. Eight (8) cots in space #9 the Blue Jays Classroom, the classroom with three and four year old children, were less than 18 inches apart. 15A NCAC 18A .2821(e) 807 A safe indoor and outdoor environment was not provided for the children. Two (2) sleeping children in space #4 the Towbees Classroom, the classroom with two year old children, had covered their faces with their blanket where their faces could not been seen by the teacher. 10A NCAC 09 .0601(a) 1314 Emergency information did not name childs health care professional. Two (2) child applications did not include the responsible party’s choice of health care professional. .0802(c)(2) All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 6/16/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Prior to the visit today, the compliance history score for the facility was ninety percent (90%). Achieving Compliance – rule references are noted in the cited violations *Safe Indoor Environment Item #807 – The teacher uncovered the two (2) children’s faces during the visit. This was corrected during the visit. We discussed that you will need to review the importance of safety with teachers and that teachers will need to walk around the classroom during naptime and uncover any child’s face that has been covered with their blanket. *Health Practices During Rest Time Item #614 – Cots must be placed at least 18 inches apart to allow for a healthy and safe environment during rest time. You stated that the classrooms have to combine to allow teachers to take breaks and that it is challenging to meet the 18 inches with the maximum group size in the classroom. We discussed that you could use a partition instead of 18 inches to meet this requirement. It is recommended for you to contact Buncombe County Environmental Health for ideas on what could be used as a partition. *Children’s Records Item #1314 – The two (2) child applications need to be updated to include the responsible party’s choice of health care professional. We discussed the one (1) family recently moved to the area and that the parent’s could put the child’s previous health care professional on the application until a new one is determined. *Nutrition Item #540 – The parent needs to complete a feeding plan for the child. The feeding plan needs to be posted in the classroom where it can be referenced by teachers. Rated License Assessment: You stated that a rated license application will not be submitted at this time. We discussed that you can apply for a rated license at any time. Consultation: *Reminder that either a lockdown drill or a shelter-in-place drill is due this month, June 2025. The last lockdown drill was documented as being practiced on 3/6/25. *You asked about the requirements for a thirteen year old volunteer at the facility. We discussed the definition below and it is recommended to use the volunteer file checklist that can be located on the Division’s website. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (53)"Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements. *You were provided with a resource via email today for reducing the risk of choking in young children under four years of age. In particular we talked about mozzarella cheese sticks would need to be cut into strips or small pieces for children under four years of age. We also discussed that shredded mozzarella cheese could be served instead of the mozzarella cheese sticks. It is recommended to discuss the the resource with staff. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 6/2/2025 Number Present: 80 Completed Date: 6/2/2025 Age: From 1 To 5 Total Minutes: 205 Time In: 12:25 PM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy-two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A zoning letter for 22 Walden Ridge Dr, Asheville dated 4/8/25 was completed. An approved building inspection dated 5/5/25 was completed. An approved fire inspection dated 5/6/25 was completed for day time care only. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a Superior classification. Administrative, operational and personnel policies are under review and must meet all required topics on or before 7/28/25. The water lead testing was completed and dated 5/5/25. The lead based paint and asbestos survey was completed through the Clean Water for Carolina Kids website. The children were observed resting during nap time and eating afternoon snack. Natural light comes through the windows at nap time allowing for adequate supervision of children. The snack today was red quinoa corn chips, cheese sticks, and water as listed on the menu. Three (3) children files were monitored. There are fourteen (14) staff. Four (4) staff files were monitored including, Z.W., N.B., T.B., and C.B. The remainder of staff files will be reviewed during the final temporary time period visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One (1) child, thirteen months of age, in space #1 the Bluebirds Classroom, the classroom with one year old children, did not have a feeding plan. 10A NCAC 09 .0902(a) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Five (5) cots in space #4 the Towbees Classroom, the classroom with two year old children, were less than 18 inches apart. Nine (9) cots in space #7 the Robins Classroom, the classroom with four and five year old children, were less than 18 inches apart. Eight (8) cots in space #9 the Blue Jays Classroom, the classroom with three and four year old children, were less than 18 inches apart. 15A NCAC 18A .2821(e) 807 A safe indoor and outdoor environment was not provided for the children. Two (2) sleeping children in space #4 the Towbees Classroom, the classroom with two year old children, had covered their faces with their blanket where their faces could not been seen by the teacher. 10A NCAC 09 .0601(a) 1314 Emergency information did not name childs health care professional. Two (2) child applications did not include the responsible party’s choice of health care professional. .0802(c)(2) All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 6/16/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Prior to the visit today, the compliance history score for the facility was ninety percent (90%). Achieving Compliance – rule references are noted in the cited violations *Safe Indoor Environment Item #807 – The teacher uncovered the two (2) children’s faces during the visit. This was corrected during the visit. We discussed that you will need to review the importance of safety with teachers and that teachers will need to walk around the classroom during naptime and uncover any child’s face that has been covered with their blanket. *Health Practices During Rest Time Item #614 – Cots must be placed at least 18 inches apart to allow for a healthy and safe environment during rest time. You stated that the classrooms have to combine to allow teachers to take breaks and that it is challenging to meet the 18 inches with the maximum group size in the classroom. We discussed that you could use a partition instead of 18 inches to meet this requirement. It is recommended for you to contact Buncombe County Environmental Health for ideas on what could be used as a partition. *Children’s Records Item #1314 – The two (2) child applications need to be updated to include the responsible party’s choice of health care professional. We discussed the one (1) family recently moved to the area and that the parent’s could put the child’s previous health care professional on the application until a new one is determined. *Nutrition Item #540 – The parent needs to complete a feeding plan for the child. The feeding plan needs to be posted in the classroom where it can be referenced by teachers. Rated License Assessment: You stated that a rated license application will not be submitted at this time. We discussed that you can apply for a rated license at any time. Consultation: *Reminder that either a lockdown drill or a shelter-in-place drill is due this month, June 2025. The last lockdown drill was documented as being practiced on 3/6/25. *You asked about the requirements for a thirteen year old volunteer at the facility. We discussed the definition below and it is recommended to use the volunteer file checklist that can be located on the Division’s website. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (53)"Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements. *You were provided with a resource via email today for reducing the risk of choking in young children under four years of age. In particular we talked about mozzarella cheese sticks would need to be cut into strips or small pieces for children under four years of age. We also discussed that shredded mozzarella cheese could be served instead of the mozzarella cheese sticks. It is recommended to discuss the the resource with staff. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 6/2/2025 Number Present: 80 Completed Date: 6/2/2025 Age: From 1 To 5 Total Minutes: 205 Time In: 12:25 PM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy-two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A zoning letter for 22 Walden Ridge Dr, Asheville dated 4/8/25 was completed. An approved building inspection dated 5/5/25 was completed. An approved fire inspection dated 5/6/25 was completed for day time care only. The last sanitation inspection was conducted on 5/9/25 with four (4) demerits for a Superior classification. Administrative, operational and personnel policies are under review and must meet all required topics on or before 7/28/25. The water lead testing was completed and dated 5/5/25. The lead based paint and asbestos survey was completed through the Clean Water for Carolina Kids website. The children were observed resting during nap time and eating afternoon snack. Natural light comes through the windows at nap time allowing for adequate supervision of children. The snack today was red quinoa corn chips, cheese sticks, and water as listed on the menu. Three (3) children files were monitored. There are fourteen (14) staff. Four (4) staff files were monitored including, Z.W., N.B., T.B., and C.B. The remainder of staff files will be reviewed during the final temporary time period visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One (1) child, thirteen months of age, in space #1 the Bluebirds Classroom, the classroom with one year old children, did not have a feeding plan. 10A NCAC 09 .0902(a) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Five (5) cots in space #4 the Towbees Classroom, the classroom with two year old children, were less than 18 inches apart. Nine (9) cots in space #7 the Robins Classroom, the classroom with four and five year old children, were less than 18 inches apart. Eight (8) cots in space #9 the Blue Jays Classroom, the classroom with three and four year old children, were less than 18 inches apart. 15A NCAC 18A .2821(e) 807 A safe indoor and outdoor environment was not provided for the children. Two (2) sleeping children in space #4 the Towbees Classroom, the classroom with two year old children, had covered their faces with their blanket where their faces could not been seen by the teacher. 10A NCAC 09 .0601(a) 1314 Emergency information did not name childs health care professional. Two (2) child applications did not include the responsible party’s choice of health care professional. .0802(c)(2) All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 6/16/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Prior to the visit today, the compliance history score for the facility was ninety percent (90%). Achieving Compliance – rule references are noted in the cited violations *Safe Indoor Environment Item #807 – The teacher uncovered the two (2) children’s faces during the visit. This was corrected during the visit. We discussed that you will need to review the importance of safety with teachers and that teachers will need to walk around the classroom during naptime and uncover any child’s face that has been covered with their blanket. *Health Practices During Rest Time Item #614 – Cots must be placed at least 18 inches apart to allow for a healthy and safe environment during rest time. You stated that the classrooms have to combine to allow teachers to take breaks and that it is challenging to meet the 18 inches with the maximum group size in the classroom. We discussed that you could use a partition instead of 18 inches to meet this requirement. It is recommended for you to contact Buncombe County Environmental Health for ideas on what could be used as a partition. *Children’s Records Item #1314 – The two (2) child applications need to be updated to include the responsible party’s choice of health care professional. We discussed the one (1) family recently moved to the area and that the parent’s could put the child’s previous health care professional on the application until a new one is determined. *Nutrition Item #540 – The parent needs to complete a feeding plan for the child. The feeding plan needs to be posted in the classroom where it can be referenced by teachers. Rated License Assessment: You stated that a rated license application will not be submitted at this time. We discussed that you can apply for a rated license at any time. Consultation: *Reminder that either a lockdown drill or a shelter-in-place drill is due this month, June 2025. The last lockdown drill was documented as being practiced on 3/6/25. *You asked about the requirements for a thirteen year old volunteer at the facility. We discussed the definition below and it is recommended to use the volunteer file checklist that can be located on the Division’s website. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (53)"Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements. *You were provided with a resource via email today for reducing the risk of choking in young children under four years of age. In particular we talked about mozzarella cheese sticks would need to be cut into strips or small pieces for children under four years of age. We also discussed that shredded mozzarella cheese could be served instead of the mozzarella cheese sticks. It is recommended to discuss the the resource with staff. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/30/2025 Number Present: 70 Completed Date: 4/30/2025 Age: From 1 To 5 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Due to the ownership change, the following timeframes were discussed. A zoning letter for 22 Walden Ridge Dr, Asheville has not been completed and is due on or before 7/28/25. An approved building inspection has not been completed and is due on or before 7/28/25. A fire inspection has not been completed and is due on or before 7/28/25. The last sanitation inspection was completed on 4/16/25 with eight (8) demerits for a Superior classification. Administrative, operational and personnel policies must be submitted for review and meet all required topics by 7/28/25. We discussed you would email the policies for review. Desirea Lee, Administrator, completed EPR training on 4/8/25. The EPR plan has been updated as of 4/22/25. The water lead testing is in process. The lead based paint and asbestos survey must be completed through the Clean Water for Carolina Kids website on or before 7/28/25. The children were observed in free play, small group activities, routine care, outdoor play, lunch, and rest time. The lunch today was cheese pizza, carrots, peaches, and milk as listed on the menu. Three (3) children files were monitored. There are thirteen (13) staff. Five (5) staff files were monitored. To serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. All spaces did not provide at least 4 different activities daily on the activity plans. .0508(g)(2) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. During the observation for playground spaces #2, the playground for two and three year old children, and #3, the playground for four and five year old children, the children only had access to the stationary equipment and hula hoops. Children were observed bending the hula hoops, climbing up the slide, and digging up grass and roots with their hands. 10A NCAC 09 .0509(4) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. All spaces in use did not include a daily gross motor activity on the activity plan. .0508(g)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On playground spaces #2, the playground for two and three year old children, and #3, the playground for four and five year old children, the area by the concrete pads had large areas where there was exposed jagged and sharp concrete from dirt being dug up. .0601(c) 721 All equipment and furnishings were not in good repair. In space #9 Blue Jays Classroom, the classroom with three and four year old children, there were two vinyl chairs for children that were ripped and torn. In space #7 Robins Classroom, the classroom with four and five year old children, there was a vinyl padding on a couch for children that was ripped and torn. In space #5 Wrens Classroom, the classroom with two year old children, there were two vinyl chairs for children that were ripped and torn. On outdoor space #1, the playground for one year old children, there was an opening in the artificial turf that is approximately three inches wide. G.S. 110-91(6); .0601(b) All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 5/14/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations Safe Outdoor Environment Item #705 - The jagged and sharp concrete areas must be covered to be in compliance. We discussed you will need to find a way in the meantime to make this area inaccessible to children until the sharp and jagged areas can be covered. A barrier could be place around those areas and it can be discussed with children to avoid the area. Furniture and Equipment in Poor Repair Item #721 - The furniture will need to be repaired or replaced. The opening in the artificial grass must be repaired to close the opening. It is important to keep furniture and equipment in good repair to provide a safe environment for children. Once the material on the furniture or equipment starts separating, children could pick at the opening to make it larger and access the inside materials. Variety of Outdoor Equipment Item #438 - Additional outdoor equipment must be made accessible to children when they are outdoors. We discussed that you have a parachute, chalk with stencils, balance beam, trikes, and a basketball hoop. Gross Motor Activities Item #523 - The activity plans must include a daily gross motor activity that can be completed indoors or outdoors. Activity Plans Item #431 - We discussed that the activity plans must meet the rule requirement below for each classroom. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (g)The activity plan shall: (1)identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2)reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A)art and other creative play; (B)children's books; (C)blocks and block building; (D)manipulatives; and (E)family living and dramatic play; Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. If you choose to apply for a rated license, all teaching staff would need to have active DCDEE WORKS accounts with official transcripts submitted, on or before 7/28/25. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. Quality Point: A quality point has not been determined. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. Rated License Consultation: It is recommended that you visit www.ncrlap.org for supplemental materials if you are preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance if you are choosing to request the Environment Rating Scales. Consultation: The North Carolina Foundations for Early Learning and Development book was provided to you during the visit. We discussed that screen time logs for large group activities could be noted on one log or the activity plan instead of individual logs for children. We discussed M. Anderson's orientation needs to be reviewed to determine if the required training topics were covered, then document the method of training and completion on the new staff orientation form. The floor plan space numbers are different than what is listed on the outside of the classrooms. It will be determined by the next visit if any classrooms spaces need further clarification to identify each space. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/30/2025 Number Present: 70 Completed Date: 4/30/2025 Age: From 1 To 5 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Due to the ownership change, the following timeframes were discussed. A zoning letter for 22 Walden Ridge Dr, Asheville has not been completed and is due on or before 7/28/25. An approved building inspection has not been completed and is due on or before 7/28/25. A fire inspection has not been completed and is due on or before 7/28/25. The last sanitation inspection was completed on 4/16/25 with eight (8) demerits for a Superior classification. Administrative, operational and personnel policies must be submitted for review and meet all required topics by 7/28/25. We discussed you would email the policies for review. Desirea Lee, Administrator, completed EPR training on 4/8/25. The EPR plan has been updated as of 4/22/25. The water lead testing is in process. The lead based paint and asbestos survey must be completed through the Clean Water for Carolina Kids website on or before 7/28/25. The children were observed in free play, small group activities, routine care, outdoor play, lunch, and rest time. The lunch today was cheese pizza, carrots, peaches, and milk as listed on the menu. Three (3) children files were monitored. There are thirteen (13) staff. Five (5) staff files were monitored. To serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. All spaces did not provide at least 4 different activities daily on the activity plans. .0508(g)(2) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. During the observation for playground spaces #2, the playground for two and three year old children, and #3, the playground for four and five year old children, the children only had access to the stationary equipment and hula hoops. Children were observed bending the hula hoops, climbing up the slide, and digging up grass and roots with their hands. 10A NCAC 09 .0509(4) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. All spaces in use did not include a daily gross motor activity on the activity plan. .0508(g)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On playground spaces #2, the playground for two and three year old children, and #3, the playground for four and five year old children, the area by the concrete pads had large areas where there was exposed jagged and sharp concrete from dirt being dug up. .0601(c) 721 All equipment and furnishings were not in good repair. In space #9 Blue Jays Classroom, the classroom with three and four year old children, there were two vinyl chairs for children that were ripped and torn. In space #7 Robins Classroom, the classroom with four and five year old children, there was a vinyl padding on a couch for children that was ripped and torn. In space #5 Wrens Classroom, the classroom with two year old children, there were two vinyl chairs for children that were ripped and torn. On outdoor space #1, the playground for one year old children, there was an opening in the artificial turf that is approximately three inches wide. G.S. 110-91(6); .0601(b) All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 5/14/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations Safe Outdoor Environment Item #705 - The jagged and sharp concrete areas must be covered to be in compliance. We discussed you will need to find a way in the meantime to make this area inaccessible to children until the sharp and jagged areas can be covered. A barrier could be place around those areas and it can be discussed with children to avoid the area. Furniture and Equipment in Poor Repair Item #721 - The furniture will need to be repaired or replaced. The opening in the artificial grass must be repaired to close the opening. It is important to keep furniture and equipment in good repair to provide a safe environment for children. Once the material on the furniture or equipment starts separating, children could pick at the opening to make it larger and access the inside materials. Variety of Outdoor Equipment Item #438 - Additional outdoor equipment must be made accessible to children when they are outdoors. We discussed that you have a parachute, chalk with stencils, balance beam, trikes, and a basketball hoop. Gross Motor Activities Item #523 - The activity plans must include a daily gross motor activity that can be completed indoors or outdoors. Activity Plans Item #431 - We discussed that the activity plans must meet the rule requirement below for each classroom. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (g)The activity plan shall: (1)identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2)reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A)art and other creative play; (B)children's books; (C)blocks and block building; (D)manipulatives; and (E)family living and dramatic play; Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. If you choose to apply for a rated license, all teaching staff would need to have active DCDEE WORKS accounts with official transcripts submitted, on or before 7/28/25. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. Quality Point: A quality point has not been determined. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. Rated License Consultation: It is recommended that you visit www.ncrlap.org for supplemental materials if you are preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance if you are choosing to request the Environment Rating Scales. Consultation: The North Carolina Foundations for Early Learning and Development book was provided to you during the visit. We discussed that screen time logs for large group activities could be noted on one log or the activity plan instead of individual logs for children. We discussed M. Anderson's orientation needs to be reviewed to determine if the required training topics were covered, then document the method of training and completion on the new staff orientation form. The floor plan space numbers are different than what is listed on the outside of the classrooms. It will be determined by the next visit if any classrooms spaces need further clarification to identify each space. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/30/2025 Number Present: 70 Completed Date: 4/30/2025 Age: From 1 To 5 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Due to the ownership change, the following timeframes were discussed. A zoning letter for 22 Walden Ridge Dr, Asheville has not been completed and is due on or before 7/28/25. An approved building inspection has not been completed and is due on or before 7/28/25. A fire inspection has not been completed and is due on or before 7/28/25. The last sanitation inspection was completed on 4/16/25 with eight (8) demerits for a Superior classification. Administrative, operational and personnel policies must be submitted for review and meet all required topics by 7/28/25. We discussed you would email the policies for review. Desirea Lee, Administrator, completed EPR training on 4/8/25. The EPR plan has been updated as of 4/22/25. The water lead testing is in process. The lead based paint and asbestos survey must be completed through the Clean Water for Carolina Kids website on or before 7/28/25. The children were observed in free play, small group activities, routine care, outdoor play, lunch, and rest time. The lunch today was cheese pizza, carrots, peaches, and milk as listed on the menu. Three (3) children files were monitored. There are thirteen (13) staff. Five (5) staff files were monitored. To serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. All spaces did not provide at least 4 different activities daily on the activity plans. .0508(g)(2) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. During the observation for playground spaces #2, the playground for two and three year old children, and #3, the playground for four and five year old children, the children only had access to the stationary equipment and hula hoops. Children were observed bending the hula hoops, climbing up the slide, and digging up grass and roots with their hands. 10A NCAC 09 .0509(4) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. All spaces in use did not include a daily gross motor activity on the activity plan. .0508(g)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On playground spaces #2, the playground for two and three year old children, and #3, the playground for four and five year old children, the area by the concrete pads had large areas where there was exposed jagged and sharp concrete from dirt being dug up. .0601(c) 721 All equipment and furnishings were not in good repair. In space #9 Blue Jays Classroom, the classroom with three and four year old children, there were two vinyl chairs for children that were ripped and torn. In space #7 Robins Classroom, the classroom with four and five year old children, there was a vinyl padding on a couch for children that was ripped and torn. In space #5 Wrens Classroom, the classroom with two year old children, there were two vinyl chairs for children that were ripped and torn. On outdoor space #1, the playground for one year old children, there was an opening in the artificial turf that is approximately three inches wide. G.S. 110-91(6); .0601(b) All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 5/14/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations Safe Outdoor Environment Item #705 - The jagged and sharp concrete areas must be covered to be in compliance. We discussed you will need to find a way in the meantime to make this area inaccessible to children until the sharp and jagged areas can be covered. A barrier could be place around those areas and it can be discussed with children to avoid the area. Furniture and Equipment in Poor Repair Item #721 - The furniture will need to be repaired or replaced. The opening in the artificial grass must be repaired to close the opening. It is important to keep furniture and equipment in good repair to provide a safe environment for children. Once the material on the furniture or equipment starts separating, children could pick at the opening to make it larger and access the inside materials. Variety of Outdoor Equipment Item #438 - Additional outdoor equipment must be made accessible to children when they are outdoors. We discussed that you have a parachute, chalk with stencils, balance beam, trikes, and a basketball hoop. Gross Motor Activities Item #523 - The activity plans must include a daily gross motor activity that can be completed indoors or outdoors. Activity Plans Item #431 - We discussed that the activity plans must meet the rule requirement below for each classroom. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (g)The activity plan shall: (1)identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2)reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A)art and other creative play; (B)children's books; (C)blocks and block building; (D)manipulatives; and (E)family living and dramatic play; Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. If you choose to apply for a rated license, all teaching staff would need to have active DCDEE WORKS accounts with official transcripts submitted, on or before 7/28/25. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. Quality Point: A quality point has not been determined. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. Rated License Consultation: It is recommended that you visit www.ncrlap.org for supplemental materials if you are preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance if you are choosing to request the Environment Rating Scales. Consultation: The North Carolina Foundations for Early Learning and Development book was provided to you during the visit. We discussed that screen time logs for large group activities could be noted on one log or the activity plan instead of individual logs for children. We discussed M. Anderson's orientation needs to be reviewed to determine if the required training topics were covered, then document the method of training and completion on the new staff orientation form. The floor plan space numbers are different than what is listed on the outside of the classrooms. It will be determined by the next visit if any classrooms spaces need further clarification to identify each space. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/30/2025 Number Present: 70 Completed Date: 4/30/2025 Age: From 1 To 5 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Due to the ownership change, the following timeframes were discussed. A zoning letter for 22 Walden Ridge Dr, Asheville has not been completed and is due on or before 7/28/25. An approved building inspection has not been completed and is due on or before 7/28/25. A fire inspection has not been completed and is due on or before 7/28/25. The last sanitation inspection was completed on 4/16/25 with eight (8) demerits for a Superior classification. Administrative, operational and personnel policies must be submitted for review and meet all required topics by 7/28/25. We discussed you would email the policies for review. Desirea Lee, Administrator, completed EPR training on 4/8/25. The EPR plan has been updated as of 4/22/25. The water lead testing is in process. The lead based paint and asbestos survey must be completed through the Clean Water for Carolina Kids website on or before 7/28/25. The children were observed in free play, small group activities, routine care, outdoor play, lunch, and rest time. The lunch today was cheese pizza, carrots, peaches, and milk as listed on the menu. Three (3) children files were monitored. There are thirteen (13) staff. Five (5) staff files were monitored. To serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. All spaces did not provide at least 4 different activities daily on the activity plans. .0508(g)(2) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. During the observation for playground spaces #2, the playground for two and three year old children, and #3, the playground for four and five year old children, the children only had access to the stationary equipment and hula hoops. Children were observed bending the hula hoops, climbing up the slide, and digging up grass and roots with their hands. 10A NCAC 09 .0509(4) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. All spaces in use did not include a daily gross motor activity on the activity plan. .0508(g)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On playground spaces #2, the playground for two and three year old children, and #3, the playground for four and five year old children, the area by the concrete pads had large areas where there was exposed jagged and sharp concrete from dirt being dug up. .0601(c) 721 All equipment and furnishings were not in good repair. In space #9 Blue Jays Classroom, the classroom with three and four year old children, there were two vinyl chairs for children that were ripped and torn. In space #7 Robins Classroom, the classroom with four and five year old children, there was a vinyl padding on a couch for children that was ripped and torn. In space #5 Wrens Classroom, the classroom with two year old children, there were two vinyl chairs for children that were ripped and torn. On outdoor space #1, the playground for one year old children, there was an opening in the artificial turf that is approximately three inches wide. G.S. 110-91(6); .0601(b) All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 5/14/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations Safe Outdoor Environment Item #705 - The jagged and sharp concrete areas must be covered to be in compliance. We discussed you will need to find a way in the meantime to make this area inaccessible to children until the sharp and jagged areas can be covered. A barrier could be place around those areas and it can be discussed with children to avoid the area. Furniture and Equipment in Poor Repair Item #721 - The furniture will need to be repaired or replaced. The opening in the artificial grass must be repaired to close the opening. It is important to keep furniture and equipment in good repair to provide a safe environment for children. Once the material on the furniture or equipment starts separating, children could pick at the opening to make it larger and access the inside materials. Variety of Outdoor Equipment Item #438 - Additional outdoor equipment must be made accessible to children when they are outdoors. We discussed that you have a parachute, chalk with stencils, balance beam, trikes, and a basketball hoop. Gross Motor Activities Item #523 - The activity plans must include a daily gross motor activity that can be completed indoors or outdoors. Activity Plans Item #431 - We discussed that the activity plans must meet the rule requirement below for each classroom. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (g)The activity plan shall: (1)identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2)reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A)art and other creative play; (B)children's books; (C)blocks and block building; (D)manipulatives; and (E)family living and dramatic play; Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. If you choose to apply for a rated license, all teaching staff would need to have active DCDEE WORKS accounts with official transcripts submitted, on or before 7/28/25. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. Quality Point: A quality point has not been determined. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. Rated License Consultation: It is recommended that you visit www.ncrlap.org for supplemental materials if you are preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance if you are choosing to request the Environment Rating Scales. Consultation: The North Carolina Foundations for Early Learning and Development book was provided to you during the visit. We discussed that screen time logs for large group activities could be noted on one log or the activity plan instead of individual logs for children. We discussed M. Anderson's orientation needs to be reviewed to determine if the required training topics were covered, then document the method of training and completion on the new staff orientation form. The floor plan space numbers are different than what is listed on the outside of the classrooms. It will be determined by the next visit if any classrooms spaces need further clarification to identify each space. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Kiddie Academy of Asheville Facility ID: 11000963 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/30/2025 Number Present: 70 Completed Date: 4/30/2025 Age: From 1 To 5 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Desirea Lee, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/28/25 and is effective through 9/28/25. The restrictions include first shift only for one hundred seventy two (172) children, ages 0-5 years old. The Secretary of State website was checked today, and the company, JAI AMBA MAA (JAM) Asheville Academy, LLC, is listed as active-current. If any changes to the organization need to be made, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. Due to the ownership change, the following timeframes were discussed. A zoning letter for 22 Walden Ridge Dr, Asheville has not been completed and is due on or before 7/28/25. An approved building inspection has not been completed and is due on or before 7/28/25. A fire inspection has not been completed and is due on or before 7/28/25. The last sanitation inspection was completed on 4/16/25 with eight (8) demerits for a Superior classification. Administrative, operational and personnel policies must be submitted for review and meet all required topics by 7/28/25. We discussed you would email the policies for review. Desirea Lee, Administrator, completed EPR training on 4/8/25. The EPR plan has been updated as of 4/22/25. The water lead testing is in process. The lead based paint and asbestos survey must be completed through the Clean Water for Carolina Kids website on or before 7/28/25. The children were observed in free play, small group activities, routine care, outdoor play, lunch, and rest time. The lunch today was cheese pizza, carrots, peaches, and milk as listed on the menu. Three (3) children files were monitored. There are thirteen (13) staff. Five (5) staff files were monitored. To serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. All spaces did not provide at least 4 different activities daily on the activity plans. .0508(g)(2) 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. During the observation for playground spaces #2, the playground for two and three year old children, and #3, the playground for four and five year old children, the children only had access to the stationary equipment and hula hoops. Children were observed bending the hula hoops, climbing up the slide, and digging up grass and roots with their hands. 10A NCAC 09 .0509(4) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. All spaces in use did not include a daily gross motor activity on the activity plan. .0508(g)(3) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On playground spaces #2, the playground for two and three year old children, and #3, the playground for four and five year old children, the area by the concrete pads had large areas where there was exposed jagged and sharp concrete from dirt being dug up. .0601(c) 721 All equipment and furnishings were not in good repair. In space #9 Blue Jays Classroom, the classroom with three and four year old children, there were two vinyl chairs for children that were ripped and torn. In space #7 Robins Classroom, the classroom with four and five year old children, there was a vinyl padding on a couch for children that was ripped and torn. In space #5 Wrens Classroom, the classroom with two year old children, there were two vinyl chairs for children that were ripped and torn. On outdoor space #1, the playground for one year old children, there was an opening in the artificial turf that is approximately three inches wide. G.S. 110-91(6); .0601(b) All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement on or before 5/14/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Rd, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Achieving Compliance – rule references are noted in the cited violations Safe Outdoor Environment Item #705 - The jagged and sharp concrete areas must be covered to be in compliance. We discussed you will need to find a way in the meantime to make this area inaccessible to children until the sharp and jagged areas can be covered. A barrier could be place around those areas and it can be discussed with children to avoid the area. Furniture and Equipment in Poor Repair Item #721 - The furniture will need to be repaired or replaced. The opening in the artificial grass must be repaired to close the opening. It is important to keep furniture and equipment in good repair to provide a safe environment for children. Once the material on the furniture or equipment starts separating, children could pick at the opening to make it larger and access the inside materials. Variety of Outdoor Equipment Item #438 - Additional outdoor equipment must be made accessible to children when they are outdoors. We discussed that you have a parachute, chalk with stencils, balance beam, trikes, and a basketball hoop. Gross Motor Activities Item #523 - The activity plans must include a daily gross motor activity that can be completed indoors or outdoors. Activity Plans Item #431 - We discussed that the activity plans must meet the rule requirement below for each classroom. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (g)The activity plan shall: (1)identify activities that allow children to choose to participate with the whole group, part of the group, or independent of the group; (2)reflect that the children have four different activities daily, at least one of which is outdoors, if weather conditions permit, as listed in G.S. 110-91(12) as follows: (A)art and other creative play; (B)children's books; (C)blocks and block building; (D)manipulatives; and (E)family living and dramatic play; Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. If you choose to apply for a rated license, all teaching staff would need to have active DCDEE WORKS accounts with official transcripts submitted, on or before 7/28/25. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. Quality Point: A quality point has not been determined. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. Rated License Consultation: It is recommended that you visit www.ncrlap.org for supplemental materials if you are preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance if you are choosing to request the Environment Rating Scales. Consultation: The North Carolina Foundations for Early Learning and Development book was provided to you during the visit. We discussed that screen time logs for large group activities could be noted on one log or the activity plan instead of individual logs for children. We discussed M. Anderson's orientation needs to be reviewed to determine if the required training topics were covered, then document the method of training and completion on the new staff orientation form. The floor plan space numbers are different than what is listed on the outside of the classrooms. It will be determined by the next visit if any classrooms spaces need further clarification to identify each space. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times