HAW Creek Elementary School Head Start

10A NCAC 09 .0604 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1402 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0304 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0701 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 8 Completed Date: 5/12/2026 Age: From 3 To 5 Total Minutes: 195 Time In: 10:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left onsite with you. Upon arrival, I checked in at the front office and walked to the mobile unit. When I arrived at the mobile unit, I was greeted by Felicia Lytle, Lead Teacher. Felicia Lytle, Lead Teacher, was available to assist with questions. The program’s annual compliance visit was conducted on 1/9/2026. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issued 1/16/2026. Special Services/Restrictions – first shift, meets enhanced space, meets Head Start/Early Head Start ratios. Approved for NC Pre-Kindergarten. The last fire drill was practiced on 4/3/2026. The last emergency drill, shelter in place drill, was practiced on 4/2/2026. The last fire inspection was approved on 2/6/2025. The program’s most recent sanitation inspection was completed on 3/31/2026, with zero (0) demerits. The Emergency Preparedness and Response training was current and up to date. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play with playdough, blocks, magnetic tiles, and binoculars. One (1) staff member was working on conducting end of the year assessments and the other staff member was moving about the classroom engaging in play with the children. While monitoring the classroom, I observed one (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. Also, I observed a current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff corrected this during the visit. While reviewing the activity plan, I observed an gross motor activity was not documented. During the visit the staff member told me what gross motor activities were being implemented this week and reviewed the online activity plan. They noticed the activity plan online did not save gross motor activity. She corrected this during the visit. After free play, the group cleaned up and prepared for music and movement. While engaged in music and movement the children used the restroom and washed hands. Once restroom breaks were concluded, Ms. Lytle conducted group time. Then the children lined up to transition for a walk to see the kindergarten playground. Once at the Kindergarten playground the group had a discussion about the playground and how they will get to use the playground next school year. After the discussion, the group then returned indoors to wash hands and prepare to transition to lunch. While walking to the cafeteria, Ms. Lytle lead the line and stopped covering any uncovered outlets along the way. Lunch consisted of southwestern chicken burrito, green beans, oranges and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The menu posted in the classroom documented southwestern chicken burrito, pineapple, salad, and milk. At 11:50a, the group prepared to transition back to the classroom for nap. Once they arrived at the classroom, the children used the restroom and went to their cots. The staff used natural lighting and low calming music to assist the children with resting. One (1) staff member moved about the indoor area supervising the children and the other staff member worked on preparing lessons and reviewing assessments. Children were not observed going outside during the visit. When asked the staff member stated that they had to modify their schedule due to maintenance being conducted. The group will go outside after nap. While observing the outdoor area, I observed the outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated 2/5/2025. 10A NCAC 09 .0304(a) 218 Outdoor play area did not provide an area that is shaded. The outdoor play space did not have any shade. 10A NCAC 09 .1402(d) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted. GS 110-91(12); .0508(a) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. The current activity plan did not include daily gross motor activity .0508(g)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) uncovered electrical outlet. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member hired 8/19/19 the health questionnaire on file was dated 1/15/2025. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item 106- The last fire inspection on file was dated 2/5/2025. When asked the staff stated the inspection as completed in February. She contacted the administrator during the visit. The administrator forwarded the current inspection dated 2/10/2026 to her. Fire inspection was not received within one (1) week of the inspection date. I received the inspection during the visit. Rule reference: 10A NCAC 09.0304(a) Item 218- The outdoor play space did not have any shade. When asked, the staff stated that the shade structure that was previously on the playground had been damaged and has not been replaced. They have been working on establishing a different plan to provide shade for the children while outdoors. The staff stated that they can go outside after breakfast 9:15a-10:15a when the sun is not directly on the playground, but they still do not have shade. The physical education teacher has offered the gym for the class to engage in gross motor play on rainy days. Then the group can go outside after nap time, but there is no shade. The staff has notified the administrator that shade is needed. Item 428- A current activity plan was not posted. No activity plan was posted. I observed the staff member using the electronic version of the activity plan on their computer. We discussed that the activity plan must be posted for all staff to reference. The staff member printed the current activity plan during the visit. Rule reference: G.S. 110-91(12);.0508(a) Item 523- The current activity plan did not include daily gross motor activity. When asked the staff member stated that it should be on the activity plan. We reviewed the online activity plan and the activity did not save to the current week. We discussed that a gross motor activity should be listed daily. The staff proceeded to add the gross motor activity to the activity plan during the visit. Rule reference: 10A NCAC 09 .0508(g)(3) Item 812- One (1) uncovered electrical outlet. When asked the staff about it she stated that they had a new custodian and reminded them to cover the outlet but sometimes they forget. The staff covered the outlet with a safety outlet plug. After free play, the group cleaned up and prepared for music and movement. Rule reference: 10A NCAC 09 .0604(c) Item 1034- Staff member hired 8/18/2019 who started in this classroom on 4/15/2026 health questionnaire was not updated annually. The health questionnaire on file was dated 1/15/2025. The staff member reviewed and updated this during the visit. Rule Reference: 10A NCAC 09.0701(a) Item 1805- The child care operator has not notified the Division of one (1) staff member that was terminated on 4/14/2026, and one (1) staff member that started on 4/15/2026 at Haw Creek Elementary School Head Start. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/26/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -We reviewed updating the classroom menu when the cafeteria makes substitutions to the originally planned menu. **Reminders** -Staff member FL criminal background check will expire 4/4/2027. -Staff member FL and DD health and safety trainings will expire March 2027. The Healthy Social Behaviors Project (HSB) helpline for managing challenging behaviors telephone number (1-888-600-1685 Option 1), online portal, and Talk to the Expert space in the Social-Emotional Connections is available. Healthy Social Behaviors Project (HSB) now have an email for requesting HSB Coaching or training: HSB@ChildCareResourcesInc.org. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0604 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0605 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1103 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.3005 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/9/2026 Number Present: 12 Completed Date: 1/9/2026 Age: From 3 To 5 Total Minutes: 185 Time In: 09:45 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with rated license assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 12/29/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/29/2025. Permit type – Five (5) Star Rated License, issued 8/25/2025. Special Services/Restrictions – first shift, meets enhanced space, meets reduced ratios. The last annual compliance visit was conducted on 1/24/2025. The last fire drill was practiced on 1/7/2026. The last shelter-in-place drill was practiced on 11/4/2025. The last playground inspection was documented on 11/19/2025. A December 2025 playground inspection was not on file for review. When asked the lead teacher stated that she was unsure of if one was completed. The last fire inspection was approved on 2/6/2025. The annual fire inspection is due by 2/6/2026. Just a reminder to mail the original fire inspection to me with in one (1) week after completion The last sanitation inspection was conducted on 4/8/2025 with five (5) demerits for a superior classification. Lead water testing was completed on 7/3/2024. The next testing is due to be completed on or before 7/3/2027. Lead paint and asbestos testing was completed on 5/2/2025. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The program does not provide transportation. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived in the classroom, I was greeted by the staff. I observed the group with three- to five-year-old children engaged in free play activities, with blocks, dollhouse and dolls, dramatic play, free art, and science. While monitoring the classroom, I observed one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. When free play concluded, the group cleaned up and prepared to go outside. While transitioning outdoors, I observed one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Once outside, the group engaged in outdoor gross motor play with trikes, digging, balls, and see saw. At 11:30a, the group cleaned and transitioned indoors to wash hands and transition to the cafeteria for lunch. The lunch consisted of spaghetti, carrots, peaches, and milk. The menu in the cafeteria was updated prior to serving the children. We discussed updating the menu in the classroom to reflect the changes. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. One (1) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. Children and staff files were monitored. Below are the children's files concerns: Child enrolled 9/22/2025 receives NC Pre-K funding. Hearing screening has was not completed within the first thirty (30) days of enrollment. Below are the staff files concerns documented: Staff member hired 8/6/2015- on-going training certificates for 8/6/2024 to 8/6/2025 were not on file for review. The on-going training log was completed, however, I was unable to verify completion of the trainings. I reached out to the administrator during the visit to request an electronic copy. An electronic copy of certificates were received, but was missing the 8/6/2024 to 8/6/2025 training certificates. The staff member reviewed her file to double check but was unable to locate the certificates. We discussed to reach out to the site she was assigned to last year to see if the training certificates were still on file there. Rated License Information: Prior to today’s visit, your program operated with a Five (5) Star License earning seven (7) points in the education component, seven (7) points in program standards, and one (1) quality point for using a staff benefits package and infrastructure of parent involvement. Your three-year re-assessment was due by 1/2023. You submitted your application for re-assessment 12/3/2025. Your new Five (5) Star License is based on the following: Accreditation and Head Start pathway. The Head Start and Early Head Start federal award was awarded to Community Action Opportunities on 5/6/2025 for budget period 7/1/2020 to 12/31/2025. A new award letter will need to be submitted to finalize the rated license. The facility maintains a 1:9 staff/child ratio with a maximum group size of 18 aligning with Head Start staff/child ratios. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered in the hallway across from room 1005. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. .0605(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. .1103(a) 1768 The health assessment did not include a hearing screening. Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. .3005 (a)(4) Technical assistance was provided as follows: Item 812- one (1) electrical outlet uncovered in the hallway across from room 1005. The staff member added a safety outlet plug during the visit. Rule Reference: 10A NCAC 09.0604(c) Item 840- one (1) container of disinfectant wipes located on the cabinet next to the refrigerator below five (5) feet and accessible to the children. The staff stated they had previously disinfected the table and forgot to put those back in the cabinet. The staff member moved the wipes to the cabinet during the visit. Rule Reference: 15A NCAC 18A.2820(b) Item 859- Monthly playground inspection was not completed for December 2025. The last inspection on file was dated 11/19/2025. We discussed preplanning each inspection on the calendar as a reminder for all staff to see. Rule Reference: 10A NCAC 09.0605(q) Item 1052- Staff member hired 8/6/2015 did not complete the required number of on-going training hours according to their education and experience. We discussed reviewing when staff are hired and the number of on-going training hours required each year to ensure staff receive the number of required on-going training hours. Rule Reference: 10A NCAC 09.1103(a) Item 1768- Child enrolled 9/22/2025 hearing screening has was not completed within the first thirty (30) days of enrollment. We discussed following up with upper management to ensure screen is completed prior to the thirty (30) day deadline. Rule Reference: 10A NCAC 09.3005 (a)(4). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 1/23/2026. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: -ABCMS portal- Continue to update the staff roster in the ABCMS portal, ensuring all current staff members are assigned to the appropriate site. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/24/2025 Number Present: 9 Completed Date: 1/24/2025 Age: From 3 To 5 Total Minutes: 105 Time In: 09:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-nine percent (89%) as of 12/27/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/27/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – first shift, meets enhanced space, meeting reduced ratios. Approved for NC Pre-Kindergarten and Head Start. The last annual compliance visit was conducted on 2/2/2024. The last fire drill was practiced on 12/17/2024. A monthly fire drill was not conducted for September and October due to Tropical Storm Helene. Since re-opening the facility has resumed monthly fire drills. The last shelter-in-place drill was practiced on 9/6/2024. A emergency drill was not conducted every three (3) months. The next drill was due in December 2024. The teacher stated that they would get a drill scheduled and conducted. The last playground inspection was documented on 12/18/2024. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/8/2024 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility closed on 9/27/2024 due to Tropical Storm Helene and re-opened after Tropical Storm Helene on 11/18/2024. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived at the classroom, I was greeted by Ms. Lytle. I observed the group of three- to five-year-old children engaged in free play with playdough, pretend hair salon, discovery tubes, and books. The staff were actively engaged in play and actively supervising the children. The group did not go outside today due to the temperature. Outdoor weather was twenty-four (24) degrees but with the wind chill the temperature was fourteen (14) degrees. The group will engage in indoor gross motor play. Free play concluded at 10:59a, the group began cleaning up to prepare for indoor gross motor play. The completed staff and training worksheet was not received prior to today’s visit. One (1) staff file was reviewed, and I completed a staff and training worksheet to document the file reviewed. The administrator will need to submit the completed staff and training worksheet by close of business on Monday, January 27th. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024 .0604(u);.0302(d)(8) Technical assistance was provided as follows: Item #1811 A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024. The teacher stated that they would get a drill scheduled and conducted. We discussed the school is not required to conduct an emergency drill every three (3) months. If the school does not conduct an emergency drill the licensed program will need to conduct a drill own their own every three (3) months. We discussed to pre-plan the drills by documenting them on your calendar as reminder to ensure the drill is conducted. Rule Reference: 10A NCAC 09.0604(u); .0302(d)(8) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/7/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Emergency medication- The permission to administer medication form is due to be reviewed in February 2025 for the one (1) emergency medication on-site. Staff member FL First Aid and CPR recertification is due by 7/2025. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/24/2025 Number Present: 9 Completed Date: 1/24/2025 Age: From 3 To 5 Total Minutes: 105 Time In: 09:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-nine percent (89%) as of 12/27/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/27/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – first shift, meets enhanced space, meeting reduced ratios. Approved for NC Pre-Kindergarten and Head Start. The last annual compliance visit was conducted on 2/2/2024. The last fire drill was practiced on 12/17/2024. A monthly fire drill was not conducted for September and October due to Tropical Storm Helene. Since re-opening the facility has resumed monthly fire drills. The last shelter-in-place drill was practiced on 9/6/2024. A emergency drill was not conducted every three (3) months. The next drill was due in December 2024. The teacher stated that they would get a drill scheduled and conducted. The last playground inspection was documented on 12/18/2024. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/8/2024 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility closed on 9/27/2024 due to Tropical Storm Helene and re-opened after Tropical Storm Helene on 11/18/2024. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived at the classroom, I was greeted by Ms. Lytle. I observed the group of three- to five-year-old children engaged in free play with playdough, pretend hair salon, discovery tubes, and books. The staff were actively engaged in play and actively supervising the children. The group did not go outside today due to the temperature. Outdoor weather was twenty-four (24) degrees but with the wind chill the temperature was fourteen (14) degrees. The group will engage in indoor gross motor play. Free play concluded at 10:59a, the group began cleaning up to prepare for indoor gross motor play. The completed staff and training worksheet was not received prior to today’s visit. One (1) staff file was reviewed, and I completed a staff and training worksheet to document the file reviewed. The administrator will need to submit the completed staff and training worksheet by close of business on Monday, January 27th. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024 .0604(u);.0302(d)(8) Technical assistance was provided as follows: Item #1811 A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024. The teacher stated that they would get a drill scheduled and conducted. We discussed the school is not required to conduct an emergency drill every three (3) months. If the school does not conduct an emergency drill the licensed program will need to conduct a drill own their own every three (3) months. We discussed to pre-plan the drills by documenting them on your calendar as reminder to ensure the drill is conducted. Rule Reference: 10A NCAC 09.0604(u); .0302(d)(8) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/7/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Emergency medication- The permission to administer medication form is due to be reviewed in February 2025 for the one (1) emergency medication on-site. Staff member FL First Aid and CPR recertification is due by 7/2025. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/24/2025 Number Present: 9 Completed Date: 1/24/2025 Age: From 3 To 5 Total Minutes: 105 Time In: 09:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-nine percent (89%) as of 12/27/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/27/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – first shift, meets enhanced space, meeting reduced ratios. Approved for NC Pre-Kindergarten and Head Start. The last annual compliance visit was conducted on 2/2/2024. The last fire drill was practiced on 12/17/2024. A monthly fire drill was not conducted for September and October due to Tropical Storm Helene. Since re-opening the facility has resumed monthly fire drills. The last shelter-in-place drill was practiced on 9/6/2024. A emergency drill was not conducted every three (3) months. The next drill was due in December 2024. The teacher stated that they would get a drill scheduled and conducted. The last playground inspection was documented on 12/18/2024. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/8/2024 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility closed on 9/27/2024 due to Tropical Storm Helene and re-opened after Tropical Storm Helene on 11/18/2024. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived at the classroom, I was greeted by Ms. Lytle. I observed the group of three- to five-year-old children engaged in free play with playdough, pretend hair salon, discovery tubes, and books. The staff were actively engaged in play and actively supervising the children. The group did not go outside today due to the temperature. Outdoor weather was twenty-four (24) degrees but with the wind chill the temperature was fourteen (14) degrees. The group will engage in indoor gross motor play. Free play concluded at 10:59a, the group began cleaning up to prepare for indoor gross motor play. The completed staff and training worksheet was not received prior to today’s visit. One (1) staff file was reviewed, and I completed a staff and training worksheet to document the file reviewed. The administrator will need to submit the completed staff and training worksheet by close of business on Monday, January 27th. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024 .0604(u);.0302(d)(8) Technical assistance was provided as follows: Item #1811 A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024. The teacher stated that they would get a drill scheduled and conducted. We discussed the school is not required to conduct an emergency drill every three (3) months. If the school does not conduct an emergency drill the licensed program will need to conduct a drill own their own every three (3) months. We discussed to pre-plan the drills by documenting them on your calendar as reminder to ensure the drill is conducted. Rule Reference: 10A NCAC 09.0604(u); .0302(d)(8) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/7/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Emergency medication- The permission to administer medication form is due to be reviewed in February 2025 for the one (1) emergency medication on-site. Staff member FL First Aid and CPR recertification is due by 7/2025. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/24/2025 Number Present: 9 Completed Date: 1/24/2025 Age: From 3 To 5 Total Minutes: 105 Time In: 09:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-nine percent (89%) as of 12/27/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/27/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – first shift, meets enhanced space, meeting reduced ratios. Approved for NC Pre-Kindergarten and Head Start. The last annual compliance visit was conducted on 2/2/2024. The last fire drill was practiced on 12/17/2024. A monthly fire drill was not conducted for September and October due to Tropical Storm Helene. Since re-opening the facility has resumed monthly fire drills. The last shelter-in-place drill was practiced on 9/6/2024. A emergency drill was not conducted every three (3) months. The next drill was due in December 2024. The teacher stated that they would get a drill scheduled and conducted. The last playground inspection was documented on 12/18/2024. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/8/2024 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility closed on 9/27/2024 due to Tropical Storm Helene and re-opened after Tropical Storm Helene on 11/18/2024. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived at the classroom, I was greeted by Ms. Lytle. I observed the group of three- to five-year-old children engaged in free play with playdough, pretend hair salon, discovery tubes, and books. The staff were actively engaged in play and actively supervising the children. The group did not go outside today due to the temperature. Outdoor weather was twenty-four (24) degrees but with the wind chill the temperature was fourteen (14) degrees. The group will engage in indoor gross motor play. Free play concluded at 10:59a, the group began cleaning up to prepare for indoor gross motor play. The completed staff and training worksheet was not received prior to today’s visit. One (1) staff file was reviewed, and I completed a staff and training worksheet to document the file reviewed. The administrator will need to submit the completed staff and training worksheet by close of business on Monday, January 27th. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024 .0604(u);.0302(d)(8) Technical assistance was provided as follows: Item #1811 A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024. The teacher stated that they would get a drill scheduled and conducted. We discussed the school is not required to conduct an emergency drill every three (3) months. If the school does not conduct an emergency drill the licensed program will need to conduct a drill own their own every three (3) months. We discussed to pre-plan the drills by documenting them on your calendar as reminder to ensure the drill is conducted. Rule Reference: 10A NCAC 09.0604(u); .0302(d)(8) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/7/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Emergency medication- The permission to administer medication form is due to be reviewed in February 2025 for the one (1) emergency medication on-site. Staff member FL First Aid and CPR recertification is due by 7/2025. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0604 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/24/2025 Number Present: 9 Completed Date: 1/24/2025 Age: From 3 To 5 Total Minutes: 105 Time In: 09:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-nine percent (89%) as of 12/27/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/27/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – first shift, meets enhanced space, meeting reduced ratios. Approved for NC Pre-Kindergarten and Head Start. The last annual compliance visit was conducted on 2/2/2024. The last fire drill was practiced on 12/17/2024. A monthly fire drill was not conducted for September and October due to Tropical Storm Helene. Since re-opening the facility has resumed monthly fire drills. The last shelter-in-place drill was practiced on 9/6/2024. A emergency drill was not conducted every three (3) months. The next drill was due in December 2024. The teacher stated that they would get a drill scheduled and conducted. The last playground inspection was documented on 12/18/2024. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/8/2024 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility closed on 9/27/2024 due to Tropical Storm Helene and re-opened after Tropical Storm Helene on 11/18/2024. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived at the classroom, I was greeted by Ms. Lytle. I observed the group of three- to five-year-old children engaged in free play with playdough, pretend hair salon, discovery tubes, and books. The staff were actively engaged in play and actively supervising the children. The group did not go outside today due to the temperature. Outdoor weather was twenty-four (24) degrees but with the wind chill the temperature was fourteen (14) degrees. The group will engage in indoor gross motor play. Free play concluded at 10:59a, the group began cleaning up to prepare for indoor gross motor play. The completed staff and training worksheet was not received prior to today’s visit. One (1) staff file was reviewed, and I completed a staff and training worksheet to document the file reviewed. The administrator will need to submit the completed staff and training worksheet by close of business on Monday, January 27th. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024 .0604(u);.0302(d)(8) Technical assistance was provided as follows: Item #1811 A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024. The teacher stated that they would get a drill scheduled and conducted. We discussed the school is not required to conduct an emergency drill every three (3) months. If the school does not conduct an emergency drill the licensed program will need to conduct a drill own their own every three (3) months. We discussed to pre-plan the drills by documenting them on your calendar as reminder to ensure the drill is conducted. Rule Reference: 10A NCAC 09.0604(u); .0302(d)(8) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/7/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Emergency medication- The permission to administer medication form is due to be reviewed in February 2025 for the one (1) emergency medication on-site. Staff member FL First Aid and CPR recertification is due by 7/2025. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/24/2025 Number Present: 9 Completed Date: 1/24/2025 Age: From 3 To 5 Total Minutes: 105 Time In: 09:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-nine percent (89%) as of 12/27/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/27/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – first shift, meets enhanced space, meeting reduced ratios. Approved for NC Pre-Kindergarten and Head Start. The last annual compliance visit was conducted on 2/2/2024. The last fire drill was practiced on 12/17/2024. A monthly fire drill was not conducted for September and October due to Tropical Storm Helene. Since re-opening the facility has resumed monthly fire drills. The last shelter-in-place drill was practiced on 9/6/2024. A emergency drill was not conducted every three (3) months. The next drill was due in December 2024. The teacher stated that they would get a drill scheduled and conducted. The last playground inspection was documented on 12/18/2024. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/8/2024 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility closed on 9/27/2024 due to Tropical Storm Helene and re-opened after Tropical Storm Helene on 11/18/2024. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived at the classroom, I was greeted by Ms. Lytle. I observed the group of three- to five-year-old children engaged in free play with playdough, pretend hair salon, discovery tubes, and books. The staff were actively engaged in play and actively supervising the children. The group did not go outside today due to the temperature. Outdoor weather was twenty-four (24) degrees but with the wind chill the temperature was fourteen (14) degrees. The group will engage in indoor gross motor play. Free play concluded at 10:59a, the group began cleaning up to prepare for indoor gross motor play. The completed staff and training worksheet was not received prior to today’s visit. One (1) staff file was reviewed, and I completed a staff and training worksheet to document the file reviewed. The administrator will need to submit the completed staff and training worksheet by close of business on Monday, January 27th. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024 .0604(u);.0302(d)(8) Technical assistance was provided as follows: Item #1811 A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024. The teacher stated that they would get a drill scheduled and conducted. We discussed the school is not required to conduct an emergency drill every three (3) months. If the school does not conduct an emergency drill the licensed program will need to conduct a drill own their own every three (3) months. We discussed to pre-plan the drills by documenting them on your calendar as reminder to ensure the drill is conducted. Rule Reference: 10A NCAC 09.0604(u); .0302(d)(8) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/7/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Emergency medication- The permission to administer medication form is due to be reviewed in February 2025 for the one (1) emergency medication on-site. Staff member FL First Aid and CPR recertification is due by 7/2025. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 1/24/2025 Number Present: 9 Completed Date: 1/24/2025 Age: From 3 To 5 Total Minutes: 105 Time In: 09:55 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Felicia Lytle, Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-nine percent (89%) as of 12/27/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 12/27/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – first shift, meets enhanced space, meeting reduced ratios. Approved for NC Pre-Kindergarten and Head Start. The last annual compliance visit was conducted on 2/2/2024. The last fire drill was practiced on 12/17/2024. A monthly fire drill was not conducted for September and October due to Tropical Storm Helene. Since re-opening the facility has resumed monthly fire drills. The last shelter-in-place drill was practiced on 9/6/2024. A emergency drill was not conducted every three (3) months. The next drill was due in December 2024. The teacher stated that they would get a drill scheduled and conducted. The last playground inspection was documented on 12/18/2024. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/8/2024 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. The facility closed on 9/27/2024 due to Tropical Storm Helene and re-opened after Tropical Storm Helene on 11/18/2024. Upon arrival, I checked in at the front office and walked down to the classroom. Once I arrived at the classroom, I was greeted by Ms. Lytle. I observed the group of three- to five-year-old children engaged in free play with playdough, pretend hair salon, discovery tubes, and books. The staff were actively engaged in play and actively supervising the children. The group did not go outside today due to the temperature. Outdoor weather was twenty-four (24) degrees but with the wind chill the temperature was fourteen (14) degrees. The group will engage in indoor gross motor play. Free play concluded at 10:59a, the group began cleaning up to prepare for indoor gross motor play. The completed staff and training worksheet was not received prior to today’s visit. One (1) staff file was reviewed, and I completed a staff and training worksheet to document the file reviewed. The administrator will need to submit the completed staff and training worksheet by close of business on Monday, January 27th. The NC Pre-K Program Site Monitoring Tool was not reviewed today. Site Monitoring Tool is not required for the 2024-2025 fiscal year due to Tropical Storm Helene. Two (2) children files were monitored today. The classroom operates from 7:30 a.m. to 2:00 p.m. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024 .0604(u);.0302(d)(8) Technical assistance was provided as follows: Item #1811 A emergency drill was not conducted every three (3) months. The last drill was documented on 9/6/2024. The drill was due to be conducted in December 2024. The teacher stated that they would get a drill scheduled and conducted. We discussed the school is not required to conduct an emergency drill every three (3) months. If the school does not conduct an emergency drill the licensed program will need to conduct a drill own their own every three (3) months. We discussed to pre-plan the drills by documenting them on your calendar as reminder to ensure the drill is conducted. Rule Reference: 10A NCAC 09.0604(u); .0302(d)(8) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/7/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Emergency medication- The permission to administer medication form is due to be reviewed in February 2025 for the one (1) emergency medication on-site. Staff member FL First Aid and CPR recertification is due by 7/2025. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 13 Completed Date: 9/10/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Head Start/NC Pre-K Lead Teacher. Your program currently operates with a Five (5) Star Rated License, issued 1/6/2020. The permit restrictions were in compliance including first (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/2/2024. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS-SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions During the visit, I observed the group of three- to four-year-old children engaged in free play with free art, playdough, blocks, dramatic play dress-up, pattern blocks, puzzles, and books. The staff were actively engaged in play with the children asking questions related to their play and assisting with problem solving. Before free play was over, the staff sent the children to the restroom to prepare to transition outdoors for gross motor play. After all the children used the restroom, the group cleaned up their centers and transitioned to the carpet for group time. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. At group time, the teacher lead the children in music and movement and reviewed the rules for the hallway. After group time, the children lined up on colored dots to transition outdoors for gross motor play. Once outdoors, the children engaged in play with balls, pretend kitchen, and trikes. We discussed the need for more gross motor items to stimulate other gross motor skills. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Also, we discussed the need for more gross motor equipment, although they currently have a variety but to stimulate more gross motor skills other equipment is needed. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Lunch consisted of grilled cheese, applesauce, broccoli, and milk. The last fire drill was practiced on 8/28/2024. The last emergency drill, lockdown drill, was practiced on 9/6/2024. The last fire inspection was approved on 1/31/2024. The program’s most recent sanitation inspection was completed on 4/8/2024, with four (4) demerits. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The facility has until October 31, 2024, to complete the Site Monitoring Tool and submit to the contracting agent. The first day of school was 8/26/2024 and the classroom operates from 7:30 a.m. to 2:00 p.m. A full monitoring of NC Pre-K requirements will be conducted during the annual compliance visit later this year. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #721 While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Rule Reference: G.S. 110-91(6); 10A NCAC 09 SAFE ENVIRONMENT.0601(b) Item #807 The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Rule Reference: 10A NCAC 09 SAFE ENVIRONMENT.0601(a) Item # 1882 While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. Staff stated that they are currently working with the main office to get the appropriate form with all required components completed. Rule Reference: 10A NCAC 09 ADMINISTERING MEDICATION IN CHILD CARE CENTERS.0803(6)(a-i);.0803(7)(a-g);.0803(8)(a-d) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/23/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that you may consider adding more gross motor equipment to stimulate different gross motor skills. The staff asked if they could have a climber installed or portable Little Tikes climbers added. We discussed the requirements of manufactures instructions are required to be on-site for any structure that is added to verify the appropriate installation, approved for child care facility use, and developmentally appropriate for the age you are serving. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 13 Completed Date: 9/10/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Head Start/NC Pre-K Lead Teacher. Your program currently operates with a Five (5) Star Rated License, issued 1/6/2020. The permit restrictions were in compliance including first (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/2/2024. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS-SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions During the visit, I observed the group of three- to four-year-old children engaged in free play with free art, playdough, blocks, dramatic play dress-up, pattern blocks, puzzles, and books. The staff were actively engaged in play with the children asking questions related to their play and assisting with problem solving. Before free play was over, the staff sent the children to the restroom to prepare to transition outdoors for gross motor play. After all the children used the restroom, the group cleaned up their centers and transitioned to the carpet for group time. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. At group time, the teacher lead the children in music and movement and reviewed the rules for the hallway. After group time, the children lined up on colored dots to transition outdoors for gross motor play. Once outdoors, the children engaged in play with balls, pretend kitchen, and trikes. We discussed the need for more gross motor items to stimulate other gross motor skills. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Also, we discussed the need for more gross motor equipment, although they currently have a variety but to stimulate more gross motor skills other equipment is needed. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Lunch consisted of grilled cheese, applesauce, broccoli, and milk. The last fire drill was practiced on 8/28/2024. The last emergency drill, lockdown drill, was practiced on 9/6/2024. The last fire inspection was approved on 1/31/2024. The program’s most recent sanitation inspection was completed on 4/8/2024, with four (4) demerits. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The facility has until October 31, 2024, to complete the Site Monitoring Tool and submit to the contracting agent. The first day of school was 8/26/2024 and the classroom operates from 7:30 a.m. to 2:00 p.m. A full monitoring of NC Pre-K requirements will be conducted during the annual compliance visit later this year. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #721 While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Rule Reference: G.S. 110-91(6); 10A NCAC 09 SAFE ENVIRONMENT.0601(b) Item #807 The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Rule Reference: 10A NCAC 09 SAFE ENVIRONMENT.0601(a) Item # 1882 While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. Staff stated that they are currently working with the main office to get the appropriate form with all required components completed. Rule Reference: 10A NCAC 09 ADMINISTERING MEDICATION IN CHILD CARE CENTERS.0803(6)(a-i);.0803(7)(a-g);.0803(8)(a-d) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/23/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that you may consider adding more gross motor equipment to stimulate different gross motor skills. The staff asked if they could have a climber installed or portable Little Tikes climbers added. We discussed the requirements of manufactures instructions are required to be on-site for any structure that is added to verify the appropriate installation, approved for child care facility use, and developmentally appropriate for the age you are serving. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 13 Completed Date: 9/10/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Head Start/NC Pre-K Lead Teacher. Your program currently operates with a Five (5) Star Rated License, issued 1/6/2020. The permit restrictions were in compliance including first (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/2/2024. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS-SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions During the visit, I observed the group of three- to four-year-old children engaged in free play with free art, playdough, blocks, dramatic play dress-up, pattern blocks, puzzles, and books. The staff were actively engaged in play with the children asking questions related to their play and assisting with problem solving. Before free play was over, the staff sent the children to the restroom to prepare to transition outdoors for gross motor play. After all the children used the restroom, the group cleaned up their centers and transitioned to the carpet for group time. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. At group time, the teacher lead the children in music and movement and reviewed the rules for the hallway. After group time, the children lined up on colored dots to transition outdoors for gross motor play. Once outdoors, the children engaged in play with balls, pretend kitchen, and trikes. We discussed the need for more gross motor items to stimulate other gross motor skills. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Also, we discussed the need for more gross motor equipment, although they currently have a variety but to stimulate more gross motor skills other equipment is needed. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Lunch consisted of grilled cheese, applesauce, broccoli, and milk. The last fire drill was practiced on 8/28/2024. The last emergency drill, lockdown drill, was practiced on 9/6/2024. The last fire inspection was approved on 1/31/2024. The program’s most recent sanitation inspection was completed on 4/8/2024, with four (4) demerits. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The facility has until October 31, 2024, to complete the Site Monitoring Tool and submit to the contracting agent. The first day of school was 8/26/2024 and the classroom operates from 7:30 a.m. to 2:00 p.m. A full monitoring of NC Pre-K requirements will be conducted during the annual compliance visit later this year. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #721 While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Rule Reference: G.S. 110-91(6); 10A NCAC 09 SAFE ENVIRONMENT.0601(b) Item #807 The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Rule Reference: 10A NCAC 09 SAFE ENVIRONMENT.0601(a) Item # 1882 While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. Staff stated that they are currently working with the main office to get the appropriate form with all required components completed. Rule Reference: 10A NCAC 09 ADMINISTERING MEDICATION IN CHILD CARE CENTERS.0803(6)(a-i);.0803(7)(a-g);.0803(8)(a-d) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/23/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that you may consider adding more gross motor equipment to stimulate different gross motor skills. The staff asked if they could have a climber installed or portable Little Tikes climbers added. We discussed the requirements of manufactures instructions are required to be on-site for any structure that is added to verify the appropriate installation, approved for child care facility use, and developmentally appropriate for the age you are serving. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 13 Completed Date: 9/10/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Head Start/NC Pre-K Lead Teacher. Your program currently operates with a Five (5) Star Rated License, issued 1/6/2020. The permit restrictions were in compliance including first (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/2/2024. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS-SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions During the visit, I observed the group of three- to four-year-old children engaged in free play with free art, playdough, blocks, dramatic play dress-up, pattern blocks, puzzles, and books. The staff were actively engaged in play with the children asking questions related to their play and assisting with problem solving. Before free play was over, the staff sent the children to the restroom to prepare to transition outdoors for gross motor play. After all the children used the restroom, the group cleaned up their centers and transitioned to the carpet for group time. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. At group time, the teacher lead the children in music and movement and reviewed the rules for the hallway. After group time, the children lined up on colored dots to transition outdoors for gross motor play. Once outdoors, the children engaged in play with balls, pretend kitchen, and trikes. We discussed the need for more gross motor items to stimulate other gross motor skills. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Also, we discussed the need for more gross motor equipment, although they currently have a variety but to stimulate more gross motor skills other equipment is needed. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Lunch consisted of grilled cheese, applesauce, broccoli, and milk. The last fire drill was practiced on 8/28/2024. The last emergency drill, lockdown drill, was practiced on 9/6/2024. The last fire inspection was approved on 1/31/2024. The program’s most recent sanitation inspection was completed on 4/8/2024, with four (4) demerits. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The facility has until October 31, 2024, to complete the Site Monitoring Tool and submit to the contracting agent. The first day of school was 8/26/2024 and the classroom operates from 7:30 a.m. to 2:00 p.m. A full monitoring of NC Pre-K requirements will be conducted during the annual compliance visit later this year. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #721 While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Rule Reference: G.S. 110-91(6); 10A NCAC 09 SAFE ENVIRONMENT.0601(b) Item #807 The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Rule Reference: 10A NCAC 09 SAFE ENVIRONMENT.0601(a) Item # 1882 While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. Staff stated that they are currently working with the main office to get the appropriate form with all required components completed. Rule Reference: 10A NCAC 09 ADMINISTERING MEDICATION IN CHILD CARE CENTERS.0803(6)(a-i);.0803(7)(a-g);.0803(8)(a-d) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/23/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that you may consider adding more gross motor equipment to stimulate different gross motor skills. The staff asked if they could have a climber installed or portable Little Tikes climbers added. We discussed the requirements of manufactures instructions are required to be on-site for any structure that is added to verify the appropriate installation, approved for child care facility use, and developmentally appropriate for the age you are serving. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 13 Completed Date: 9/10/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Head Start/NC Pre-K Lead Teacher. Your program currently operates with a Five (5) Star Rated License, issued 1/6/2020. The permit restrictions were in compliance including first (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/2/2024. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS-SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions During the visit, I observed the group of three- to four-year-old children engaged in free play with free art, playdough, blocks, dramatic play dress-up, pattern blocks, puzzles, and books. The staff were actively engaged in play with the children asking questions related to their play and assisting with problem solving. Before free play was over, the staff sent the children to the restroom to prepare to transition outdoors for gross motor play. After all the children used the restroom, the group cleaned up their centers and transitioned to the carpet for group time. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. At group time, the teacher lead the children in music and movement and reviewed the rules for the hallway. After group time, the children lined up on colored dots to transition outdoors for gross motor play. Once outdoors, the children engaged in play with balls, pretend kitchen, and trikes. We discussed the need for more gross motor items to stimulate other gross motor skills. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Also, we discussed the need for more gross motor equipment, although they currently have a variety but to stimulate more gross motor skills other equipment is needed. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Lunch consisted of grilled cheese, applesauce, broccoli, and milk. The last fire drill was practiced on 8/28/2024. The last emergency drill, lockdown drill, was practiced on 9/6/2024. The last fire inspection was approved on 1/31/2024. The program’s most recent sanitation inspection was completed on 4/8/2024, with four (4) demerits. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The facility has until October 31, 2024, to complete the Site Monitoring Tool and submit to the contracting agent. The first day of school was 8/26/2024 and the classroom operates from 7:30 a.m. to 2:00 p.m. A full monitoring of NC Pre-K requirements will be conducted during the annual compliance visit later this year. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #721 While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Rule Reference: G.S. 110-91(6); 10A NCAC 09 SAFE ENVIRONMENT.0601(b) Item #807 The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Rule Reference: 10A NCAC 09 SAFE ENVIRONMENT.0601(a) Item # 1882 While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. Staff stated that they are currently working with the main office to get the appropriate form with all required components completed. Rule Reference: 10A NCAC 09 ADMINISTERING MEDICATION IN CHILD CARE CENTERS.0803(6)(a-i);.0803(7)(a-g);.0803(8)(a-d) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/23/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that you may consider adding more gross motor equipment to stimulate different gross motor skills. The staff asked if they could have a climber installed or portable Little Tikes climbers added. We discussed the requirements of manufactures instructions are required to be on-site for any structure that is added to verify the appropriate installation, approved for child care facility use, and developmentally appropriate for the age you are serving. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 13 Completed Date: 9/10/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Head Start/NC Pre-K Lead Teacher. Your program currently operates with a Five (5) Star Rated License, issued 1/6/2020. The permit restrictions were in compliance including first (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/2/2024. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS-SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions During the visit, I observed the group of three- to four-year-old children engaged in free play with free art, playdough, blocks, dramatic play dress-up, pattern blocks, puzzles, and books. The staff were actively engaged in play with the children asking questions related to their play and assisting with problem solving. Before free play was over, the staff sent the children to the restroom to prepare to transition outdoors for gross motor play. After all the children used the restroom, the group cleaned up their centers and transitioned to the carpet for group time. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. At group time, the teacher lead the children in music and movement and reviewed the rules for the hallway. After group time, the children lined up on colored dots to transition outdoors for gross motor play. Once outdoors, the children engaged in play with balls, pretend kitchen, and trikes. We discussed the need for more gross motor items to stimulate other gross motor skills. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Also, we discussed the need for more gross motor equipment, although they currently have a variety but to stimulate more gross motor skills other equipment is needed. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Lunch consisted of grilled cheese, applesauce, broccoli, and milk. The last fire drill was practiced on 8/28/2024. The last emergency drill, lockdown drill, was practiced on 9/6/2024. The last fire inspection was approved on 1/31/2024. The program’s most recent sanitation inspection was completed on 4/8/2024, with four (4) demerits. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The facility has until October 31, 2024, to complete the Site Monitoring Tool and submit to the contracting agent. The first day of school was 8/26/2024 and the classroom operates from 7:30 a.m. to 2:00 p.m. A full monitoring of NC Pre-K requirements will be conducted during the annual compliance visit later this year. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #721 While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Rule Reference: G.S. 110-91(6); 10A NCAC 09 SAFE ENVIRONMENT.0601(b) Item #807 The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Rule Reference: 10A NCAC 09 SAFE ENVIRONMENT.0601(a) Item # 1882 While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. Staff stated that they are currently working with the main office to get the appropriate form with all required components completed. Rule Reference: 10A NCAC 09 ADMINISTERING MEDICATION IN CHILD CARE CENTERS.0803(6)(a-i);.0803(7)(a-g);.0803(8)(a-d) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/23/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that you may consider adding more gross motor equipment to stimulate different gross motor skills. The staff asked if they could have a climber installed or portable Little Tikes climbers added. We discussed the requirements of manufactures instructions are required to be on-site for any structure that is added to verify the appropriate installation, approved for child care facility use, and developmentally appropriate for the age you are serving. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2024 Number Present: 13 Completed Date: 9/10/2024 Age: From 3 To 4 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Head Start/NC Pre-K Lead Teacher. Your program currently operates with a Five (5) Star Rated License, issued 1/6/2020. The permit restrictions were in compliance including first (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/2/2024. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS-SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions During the visit, I observed the group of three- to four-year-old children engaged in free play with free art, playdough, blocks, dramatic play dress-up, pattern blocks, puzzles, and books. The staff were actively engaged in play with the children asking questions related to their play and assisting with problem solving. Before free play was over, the staff sent the children to the restroom to prepare to transition outdoors for gross motor play. After all the children used the restroom, the group cleaned up their centers and transitioned to the carpet for group time. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. At group time, the teacher lead the children in music and movement and reviewed the rules for the hallway. After group time, the children lined up on colored dots to transition outdoors for gross motor play. Once outdoors, the children engaged in play with balls, pretend kitchen, and trikes. We discussed the need for more gross motor items to stimulate other gross motor skills. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Also, we discussed the need for more gross motor equipment, although they currently have a variety but to stimulate more gross motor skills other equipment is needed. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Lunch consisted of grilled cheese, applesauce, broccoli, and milk. The last fire drill was practiced on 8/28/2024. The last emergency drill, lockdown drill, was practiced on 9/6/2024. The last fire inspection was approved on 1/31/2024. The program’s most recent sanitation inspection was completed on 4/8/2024, with four (4) demerits. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were partially monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today. The facility has until October 31, 2024, to complete the Site Monitoring Tool and submit to the contracting agent. The first day of school was 8/26/2024 and the classroom operates from 7:30 a.m. to 2:00 p.m. A full monitoring of NC Pre-K requirements will be conducted during the annual compliance visit later this year. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. The following violations of child care requirements were observed today: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical assistance was provided as follows: Item #721 While monitoring the outdoor space, I observed two (2) storage containers that were broken. The green storage container was cracked with an opening that could potentially cause a child to pinch their finger. The clear storage container that held the baseball gloves and balls one (1) corner was broken with sharp edges. The teacher assistant and I discussed the need to cover the areas with duct tape or replace the containers with a new container. Rule Reference: G.S. 110-91(6); 10A NCAC 09 SAFE ENVIRONMENT.0601(b) Item #807 The mulch was low around the perimeter of the cement track. The children playing on the mulch could run and trip onto the cement track due to the low mulch depth. The staff did state that they do have a bag of mulch to spread. Rule Reference: 10A NCAC 09 SAFE ENVIRONMENT.0601(a) Item # 1882 While monitoring medications, I observed one (1) chronic medication on-site permission to administer medication form was missing the route for administering the medication. Staff stated that they are currently working with the main office to get the appropriate form with all required components completed. Rule Reference: 10A NCAC 09 ADMINISTERING MEDICATION IN CHILD CARE CENTERS.0803(6)(a-i);.0803(7)(a-g);.0803(8)(a-d) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/23/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that you may consider adding more gross motor equipment to stimulate different gross motor skills. The staff asked if they could have a climber installed or portable Little Tikes climbers added. We discussed the requirements of manufactures instructions are required to be on-site for any structure that is added to verify the appropriate installation, approved for child care facility use, and developmentally appropriate for the age you are serving. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 2/2/2024 Number Present: 15 Completed Date: 2/2/2024 Age: From 4 To 5 Total Minutes: 175 Time In: 09:45 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Head Start/NC Pre-K Lead Teacher,, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Felicia Lytle, Head Start/NC Pre-K Lead Teacher, was on-site and available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 1/26/2024. The North Carolina Secretary of State website was viewed prior to today’s visit and the Non-Profit Corporation, Community Action Opportunities, is current/active as of 1/26/2024. Permit type – Five (5) Star Rated License, issued 1/6/2020. Special Services/Restrictions – First (1st) shift (daytime care), meets enhanced space, meets reduced ratios. Approved for NC Pre-K. The last annual compliance visit was conducted on 2/8/2023. The last fire drill was practiced on 1/31/2024. The last lockdown drill was practiced on 11/9/2023. You are due to complete an emergency drill by the end of 2/29/24. I recommend conducting a shelter in place drill due to the last three (3) emergency drills conducted were lockdown drills. The last playground inspection was documented on 12/15/2023. The last fire inspection was approved on 1/31/2024. The last sanitation inspection was conducted on 4/13/2023 with three (3) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. During the visit, I observed the group of four- to five-year-old children engaged in free play with dramatic play, blocks, plastic animals, and free art drawing a groundhog. After free choice center play, the children cleaned up and prepared to go outside. Once outside, the children engaged in playing with balls, kitchen and pretend food, trikes, chalk and chalk board. After gross motor outdoor play, the children transitioned indoors to prepare to go to lunch. Lunch consisted of cheese pizza, peaches, Caesar salad, and milk. The program does not provide transportation. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A selection of files were monitored for completed health assessments and developmental screenings. You stated you have completed the developmental screenings. The center uses the Teaching Strategies Gold instrument to document evidence of children's ongoing progress and documentation was viewed today. The first day of school was August 28, 2023. The classroom operates from 7:30 a.m. to 2:00 p.m. Parent conferences are held two (2) times per year and home visits are held two (2) times per year. You stated that you use Remind to communicate with parents. In addition, a newsletter is sent home to the parents which includes any information about the child’s day and any reminders. You verified that you incorporate family engagement by monthly parent meetings, Kindergarten readiness workshops, parents come in to share their special skill. Staff and training worksheet was received prior to today’s visit sent by Shawn Wolff, Administrator. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. .0605(q) Technical assistance was provided as follows: Item #106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (a) Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. - Fire inspection was not scheduled and obtained within twelve (12) months of the previous inspection. The previous inspection was dated 1/29/2023 and the recent inspection was completed on 1/31/2024. I suggest reaching out to the fire marshal a month prior to when the inspection is due to make them aware of when it needs to be completed by. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground near the cement track. This is a repeat violation. I suggest raking the mulch from the center to areas around the playground or mulch needs to be added to help prevent any tripping hazards. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - Four (4) electrical outlets were uncovered along the hallway route to the playground and two (2) electrical outlets in the cafeteria near the tables that the children use. This is a repeat violation. I suggest carrying extra safety outlet plugs to put in the uncovered electrical outlets along your route. Item #859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (q) Following completion of playground safety training as required by Rule .1102(e) of this Chapter, a monthly playground inspection shall be conducted by an individual trained in playground safety requirements. A trained administrator or staff person shall make a record of each inspection using a playground inspection checklist provided by the Division. The checklist shall be signed by the person who conducts the inspection and shall be maintained for 12 months in the center's files for review by a representative of the Division. The playground inspection checklist may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. The playground inspection includes a checklist of items related to safety, surfacing, and equipment quality. - Monthly playground inspection was not completed for January 2024. The last inspection on file was dated 12/15/2023. I suggest pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/16/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: - Resuming Rated license- We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Fire Inspections- I recommend reaching out to the fire marshal prior to the expiration of the previous inspection to ensure that you have it completed prior to the date of the previous inspection. - Playground Inspections, I recommend pre-planning the inspections and adding them to your calendar as a reminder to complete the inspection prior to the last day of each month. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 16 Completed Date: 9/7/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 09:35 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Lead Teacher, and Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License issued 1/6/2020. The permit restrictions were in compliance including first shift, meets enhanced space, and meets reduced ratios. Felicia Lytle, Lead Teacher, Shawn Wolff, Administrator, were on-site and available to assist with questions. The program’s annual compliance visit was conducted on 2/8/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the group of three- to four-year-old children were engaged in free choice center play with geo boards, books, dramatic play, blocks, discovery tubes, counting bears, and toy animals. The staff were actively supervising the children and engaging in play with the children. In dramatic play, the children were playing doctors office and the staff member engaged play with the children by checking the child’s blood pressure using the toy blood pressure cuff and helping make sure the child was well. One (1) staff member was assisting the children with using the restroom to prepare to transition outdoors for gross motor play. Another staff member was playing at the train table with a child and assisting with supervising the children. When it was time to clean up to go outside, the staff turned the light off and asked the children to clean up to prepare to go outside. The children began cleaning up. The group lined up and transitioned outdoors for gross motor play. Once outside, the children engaged in play with the balls, trikes, see saw, and kitchen set. All staff interactions were positive and nurturing. Lunch today consisted of country breakfast scramble, mini pancakes, pineapple, sweet potato fries, and milk. The last fire drill was practiced on 8/31/2023. The last emergency drill, lockdown drill, was practiced on 8/28/2023. The last fire inspection was approved on 1/29/2203. The program’s most recent sanitation inspection was completed on 4/13/2023, with three (3) demerits. The Emergency Preparedness and Response plan is current as of 10/6/2022. The Emergency Medical Care Plan is posted and was updated in 8/16/2023. There are currently no medications on-site for the children enrolled. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. All staff trainings and Criminal Background Checks were current and up to date. There have been no new staff hired since the last annual compliance visit. The following violations of child care requirements were observed today: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. .2820(b) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/21/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #526 Menus for meals and snacks were not current or posted where easily seen by parents. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. - The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. - Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 2 for rated license reassessments. The programs year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Ensure you review and update your EPR plan by 10/6/2023. - Add mulch to the exterior near the trike track around the mulch area. - Conduct daily checks of the classroom to ensure hazardous products are locked and outlets have safety plugs. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 16 Completed Date: 9/7/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 09:35 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Lead Teacher, and Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License issued 1/6/2020. The permit restrictions were in compliance including first shift, meets enhanced space, and meets reduced ratios. Felicia Lytle, Lead Teacher, Shawn Wolff, Administrator, were on-site and available to assist with questions. The program’s annual compliance visit was conducted on 2/8/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the group of three- to four-year-old children were engaged in free choice center play with geo boards, books, dramatic play, blocks, discovery tubes, counting bears, and toy animals. The staff were actively supervising the children and engaging in play with the children. In dramatic play, the children were playing doctors office and the staff member engaged play with the children by checking the child’s blood pressure using the toy blood pressure cuff and helping make sure the child was well. One (1) staff member was assisting the children with using the restroom to prepare to transition outdoors for gross motor play. Another staff member was playing at the train table with a child and assisting with supervising the children. When it was time to clean up to go outside, the staff turned the light off and asked the children to clean up to prepare to go outside. The children began cleaning up. The group lined up and transitioned outdoors for gross motor play. Once outside, the children engaged in play with the balls, trikes, see saw, and kitchen set. All staff interactions were positive and nurturing. Lunch today consisted of country breakfast scramble, mini pancakes, pineapple, sweet potato fries, and milk. The last fire drill was practiced on 8/31/2023. The last emergency drill, lockdown drill, was practiced on 8/28/2023. The last fire inspection was approved on 1/29/2203. The program’s most recent sanitation inspection was completed on 4/13/2023, with three (3) demerits. The Emergency Preparedness and Response plan is current as of 10/6/2022. The Emergency Medical Care Plan is posted and was updated in 8/16/2023. There are currently no medications on-site for the children enrolled. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. All staff trainings and Criminal Background Checks were current and up to date. There have been no new staff hired since the last annual compliance visit. The following violations of child care requirements were observed today: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. .2820(b) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/21/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #526 Menus for meals and snacks were not current or posted where easily seen by parents. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. - The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. - Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 2 for rated license reassessments. The programs year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Ensure you review and update your EPR plan by 10/6/2023. - Add mulch to the exterior near the trike track around the mulch area. - Conduct daily checks of the classroom to ensure hazardous products are locked and outlets have safety plugs. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 16 Completed Date: 9/7/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 09:35 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Lead Teacher, and Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License issued 1/6/2020. The permit restrictions were in compliance including first shift, meets enhanced space, and meets reduced ratios. Felicia Lytle, Lead Teacher, Shawn Wolff, Administrator, were on-site and available to assist with questions. The program’s annual compliance visit was conducted on 2/8/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the group of three- to four-year-old children were engaged in free choice center play with geo boards, books, dramatic play, blocks, discovery tubes, counting bears, and toy animals. The staff were actively supervising the children and engaging in play with the children. In dramatic play, the children were playing doctors office and the staff member engaged play with the children by checking the child’s blood pressure using the toy blood pressure cuff and helping make sure the child was well. One (1) staff member was assisting the children with using the restroom to prepare to transition outdoors for gross motor play. Another staff member was playing at the train table with a child and assisting with supervising the children. When it was time to clean up to go outside, the staff turned the light off and asked the children to clean up to prepare to go outside. The children began cleaning up. The group lined up and transitioned outdoors for gross motor play. Once outside, the children engaged in play with the balls, trikes, see saw, and kitchen set. All staff interactions were positive and nurturing. Lunch today consisted of country breakfast scramble, mini pancakes, pineapple, sweet potato fries, and milk. The last fire drill was practiced on 8/31/2023. The last emergency drill, lockdown drill, was practiced on 8/28/2023. The last fire inspection was approved on 1/29/2203. The program’s most recent sanitation inspection was completed on 4/13/2023, with three (3) demerits. The Emergency Preparedness and Response plan is current as of 10/6/2022. The Emergency Medical Care Plan is posted and was updated in 8/16/2023. There are currently no medications on-site for the children enrolled. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. All staff trainings and Criminal Background Checks were current and up to date. There have been no new staff hired since the last annual compliance visit. The following violations of child care requirements were observed today: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. .2820(b) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/21/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #526 Menus for meals and snacks were not current or posted where easily seen by parents. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. - The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. - Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 2 for rated license reassessments. The programs year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Ensure you review and update your EPR plan by 10/6/2023. - Add mulch to the exterior near the trike track around the mulch area. - Conduct daily checks of the classroom to ensure hazardous products are locked and outlets have safety plugs. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 16 Completed Date: 9/7/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 09:35 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Lead Teacher, and Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License issued 1/6/2020. The permit restrictions were in compliance including first shift, meets enhanced space, and meets reduced ratios. Felicia Lytle, Lead Teacher, Shawn Wolff, Administrator, were on-site and available to assist with questions. The program’s annual compliance visit was conducted on 2/8/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the group of three- to four-year-old children were engaged in free choice center play with geo boards, books, dramatic play, blocks, discovery tubes, counting bears, and toy animals. The staff were actively supervising the children and engaging in play with the children. In dramatic play, the children were playing doctors office and the staff member engaged play with the children by checking the child’s blood pressure using the toy blood pressure cuff and helping make sure the child was well. One (1) staff member was assisting the children with using the restroom to prepare to transition outdoors for gross motor play. Another staff member was playing at the train table with a child and assisting with supervising the children. When it was time to clean up to go outside, the staff turned the light off and asked the children to clean up to prepare to go outside. The children began cleaning up. The group lined up and transitioned outdoors for gross motor play. Once outside, the children engaged in play with the balls, trikes, see saw, and kitchen set. All staff interactions were positive and nurturing. Lunch today consisted of country breakfast scramble, mini pancakes, pineapple, sweet potato fries, and milk. The last fire drill was practiced on 8/31/2023. The last emergency drill, lockdown drill, was practiced on 8/28/2023. The last fire inspection was approved on 1/29/2203. The program’s most recent sanitation inspection was completed on 4/13/2023, with three (3) demerits. The Emergency Preparedness and Response plan is current as of 10/6/2022. The Emergency Medical Care Plan is posted and was updated in 8/16/2023. There are currently no medications on-site for the children enrolled. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. All staff trainings and Criminal Background Checks were current and up to date. There have been no new staff hired since the last annual compliance visit. The following violations of child care requirements were observed today: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. .2820(b) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/21/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #526 Menus for meals and snacks were not current or posted where easily seen by parents. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. - The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. - Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 2 for rated license reassessments. The programs year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Ensure you review and update your EPR plan by 10/6/2023. - Add mulch to the exterior near the trike track around the mulch area. - Conduct daily checks of the classroom to ensure hazardous products are locked and outlets have safety plugs. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 16 Completed Date: 9/7/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 09:35 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Lead Teacher, and Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License issued 1/6/2020. The permit restrictions were in compliance including first shift, meets enhanced space, and meets reduced ratios. Felicia Lytle, Lead Teacher, Shawn Wolff, Administrator, were on-site and available to assist with questions. The program’s annual compliance visit was conducted on 2/8/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the group of three- to four-year-old children were engaged in free choice center play with geo boards, books, dramatic play, blocks, discovery tubes, counting bears, and toy animals. The staff were actively supervising the children and engaging in play with the children. In dramatic play, the children were playing doctors office and the staff member engaged play with the children by checking the child’s blood pressure using the toy blood pressure cuff and helping make sure the child was well. One (1) staff member was assisting the children with using the restroom to prepare to transition outdoors for gross motor play. Another staff member was playing at the train table with a child and assisting with supervising the children. When it was time to clean up to go outside, the staff turned the light off and asked the children to clean up to prepare to go outside. The children began cleaning up. The group lined up and transitioned outdoors for gross motor play. Once outside, the children engaged in play with the balls, trikes, see saw, and kitchen set. All staff interactions were positive and nurturing. Lunch today consisted of country breakfast scramble, mini pancakes, pineapple, sweet potato fries, and milk. The last fire drill was practiced on 8/31/2023. The last emergency drill, lockdown drill, was practiced on 8/28/2023. The last fire inspection was approved on 1/29/2203. The program’s most recent sanitation inspection was completed on 4/13/2023, with three (3) demerits. The Emergency Preparedness and Response plan is current as of 10/6/2022. The Emergency Medical Care Plan is posted and was updated in 8/16/2023. There are currently no medications on-site for the children enrolled. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. All staff trainings and Criminal Background Checks were current and up to date. There have been no new staff hired since the last annual compliance visit. The following violations of child care requirements were observed today: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. .2820(b) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/21/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #526 Menus for meals and snacks were not current or posted where easily seen by parents. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. - The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. - Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 2 for rated license reassessments. The programs year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Ensure you review and update your EPR plan by 10/6/2023. - Add mulch to the exterior near the trike track around the mulch area. - Conduct daily checks of the classroom to ensure hazardous products are locked and outlets have safety plugs. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 16 Completed Date: 9/7/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 09:35 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Lead Teacher, and Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License issued 1/6/2020. The permit restrictions were in compliance including first shift, meets enhanced space, and meets reduced ratios. Felicia Lytle, Lead Teacher, Shawn Wolff, Administrator, were on-site and available to assist with questions. The program’s annual compliance visit was conducted on 2/8/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the group of three- to four-year-old children were engaged in free choice center play with geo boards, books, dramatic play, blocks, discovery tubes, counting bears, and toy animals. The staff were actively supervising the children and engaging in play with the children. In dramatic play, the children were playing doctors office and the staff member engaged play with the children by checking the child’s blood pressure using the toy blood pressure cuff and helping make sure the child was well. One (1) staff member was assisting the children with using the restroom to prepare to transition outdoors for gross motor play. Another staff member was playing at the train table with a child and assisting with supervising the children. When it was time to clean up to go outside, the staff turned the light off and asked the children to clean up to prepare to go outside. The children began cleaning up. The group lined up and transitioned outdoors for gross motor play. Once outside, the children engaged in play with the balls, trikes, see saw, and kitchen set. All staff interactions were positive and nurturing. Lunch today consisted of country breakfast scramble, mini pancakes, pineapple, sweet potato fries, and milk. The last fire drill was practiced on 8/31/2023. The last emergency drill, lockdown drill, was practiced on 8/28/2023. The last fire inspection was approved on 1/29/2203. The program’s most recent sanitation inspection was completed on 4/13/2023, with three (3) demerits. The Emergency Preparedness and Response plan is current as of 10/6/2022. The Emergency Medical Care Plan is posted and was updated in 8/16/2023. There are currently no medications on-site for the children enrolled. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. All staff trainings and Criminal Background Checks were current and up to date. There have been no new staff hired since the last annual compliance visit. The following violations of child care requirements were observed today: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. .2820(b) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/21/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #526 Menus for meals and snacks were not current or posted where easily seen by parents. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. - The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. - Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 2 for rated license reassessments. The programs year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Ensure you review and update your EPR plan by 10/6/2023. - Add mulch to the exterior near the trike track around the mulch area. - Conduct daily checks of the classroom to ensure hazardous products are locked and outlets have safety plugs. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 16 Completed Date: 9/7/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 09:35 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Lead Teacher, and Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License issued 1/6/2020. The permit restrictions were in compliance including first shift, meets enhanced space, and meets reduced ratios. Felicia Lytle, Lead Teacher, Shawn Wolff, Administrator, were on-site and available to assist with questions. The program’s annual compliance visit was conducted on 2/8/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the group of three- to four-year-old children were engaged in free choice center play with geo boards, books, dramatic play, blocks, discovery tubes, counting bears, and toy animals. The staff were actively supervising the children and engaging in play with the children. In dramatic play, the children were playing doctors office and the staff member engaged play with the children by checking the child’s blood pressure using the toy blood pressure cuff and helping make sure the child was well. One (1) staff member was assisting the children with using the restroom to prepare to transition outdoors for gross motor play. Another staff member was playing at the train table with a child and assisting with supervising the children. When it was time to clean up to go outside, the staff turned the light off and asked the children to clean up to prepare to go outside. The children began cleaning up. The group lined up and transitioned outdoors for gross motor play. Once outside, the children engaged in play with the balls, trikes, see saw, and kitchen set. All staff interactions were positive and nurturing. Lunch today consisted of country breakfast scramble, mini pancakes, pineapple, sweet potato fries, and milk. The last fire drill was practiced on 8/31/2023. The last emergency drill, lockdown drill, was practiced on 8/28/2023. The last fire inspection was approved on 1/29/2203. The program’s most recent sanitation inspection was completed on 4/13/2023, with three (3) demerits. The Emergency Preparedness and Response plan is current as of 10/6/2022. The Emergency Medical Care Plan is posted and was updated in 8/16/2023. There are currently no medications on-site for the children enrolled. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. All staff trainings and Criminal Background Checks were current and up to date. There have been no new staff hired since the last annual compliance visit. The following violations of child care requirements were observed today: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. .2820(b) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/21/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #526 Menus for meals and snacks were not current or posted where easily seen by parents. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. - The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. - Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 2 for rated license reassessments. The programs year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Ensure you review and update your EPR plan by 10/6/2023. - Add mulch to the exterior near the trike track around the mulch area. - Conduct daily checks of the classroom to ensure hazardous products are locked and outlets have safety plugs. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 16 Completed Date: 9/7/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 09:35 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Lead Teacher, and Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License issued 1/6/2020. The permit restrictions were in compliance including first shift, meets enhanced space, and meets reduced ratios. Felicia Lytle, Lead Teacher, Shawn Wolff, Administrator, were on-site and available to assist with questions. The program’s annual compliance visit was conducted on 2/8/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the group of three- to four-year-old children were engaged in free choice center play with geo boards, books, dramatic play, blocks, discovery tubes, counting bears, and toy animals. The staff were actively supervising the children and engaging in play with the children. In dramatic play, the children were playing doctors office and the staff member engaged play with the children by checking the child’s blood pressure using the toy blood pressure cuff and helping make sure the child was well. One (1) staff member was assisting the children with using the restroom to prepare to transition outdoors for gross motor play. Another staff member was playing at the train table with a child and assisting with supervising the children. When it was time to clean up to go outside, the staff turned the light off and asked the children to clean up to prepare to go outside. The children began cleaning up. The group lined up and transitioned outdoors for gross motor play. Once outside, the children engaged in play with the balls, trikes, see saw, and kitchen set. All staff interactions were positive and nurturing. Lunch today consisted of country breakfast scramble, mini pancakes, pineapple, sweet potato fries, and milk. The last fire drill was practiced on 8/31/2023. The last emergency drill, lockdown drill, was practiced on 8/28/2023. The last fire inspection was approved on 1/29/2203. The program’s most recent sanitation inspection was completed on 4/13/2023, with three (3) demerits. The Emergency Preparedness and Response plan is current as of 10/6/2022. The Emergency Medical Care Plan is posted and was updated in 8/16/2023. There are currently no medications on-site for the children enrolled. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. All staff trainings and Criminal Background Checks were current and up to date. There have been no new staff hired since the last annual compliance visit. The following violations of child care requirements were observed today: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. .2820(b) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/21/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #526 Menus for meals and snacks were not current or posted where easily seen by parents. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. - The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. - Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 2 for rated license reassessments. The programs year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Ensure you review and update your EPR plan by 10/6/2023. - Add mulch to the exterior near the trike track around the mulch area. - Conduct daily checks of the classroom to ensure hazardous products are locked and outlets have safety plugs. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 16 Completed Date: 9/7/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 09:35 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Lead Teacher, and Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License issued 1/6/2020. The permit restrictions were in compliance including first shift, meets enhanced space, and meets reduced ratios. Felicia Lytle, Lead Teacher, Shawn Wolff, Administrator, were on-site and available to assist with questions. The program’s annual compliance visit was conducted on 2/8/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the group of three- to four-year-old children were engaged in free choice center play with geo boards, books, dramatic play, blocks, discovery tubes, counting bears, and toy animals. The staff were actively supervising the children and engaging in play with the children. In dramatic play, the children were playing doctors office and the staff member engaged play with the children by checking the child’s blood pressure using the toy blood pressure cuff and helping make sure the child was well. One (1) staff member was assisting the children with using the restroom to prepare to transition outdoors for gross motor play. Another staff member was playing at the train table with a child and assisting with supervising the children. When it was time to clean up to go outside, the staff turned the light off and asked the children to clean up to prepare to go outside. The children began cleaning up. The group lined up and transitioned outdoors for gross motor play. Once outside, the children engaged in play with the balls, trikes, see saw, and kitchen set. All staff interactions were positive and nurturing. Lunch today consisted of country breakfast scramble, mini pancakes, pineapple, sweet potato fries, and milk. The last fire drill was practiced on 8/31/2023. The last emergency drill, lockdown drill, was practiced on 8/28/2023. The last fire inspection was approved on 1/29/2203. The program’s most recent sanitation inspection was completed on 4/13/2023, with three (3) demerits. The Emergency Preparedness and Response plan is current as of 10/6/2022. The Emergency Medical Care Plan is posted and was updated in 8/16/2023. There are currently no medications on-site for the children enrolled. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. All staff trainings and Criminal Background Checks were current and up to date. There have been no new staff hired since the last annual compliance visit. The following violations of child care requirements were observed today: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. .2820(b) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/21/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #526 Menus for meals and snacks were not current or posted where easily seen by parents. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. - The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. - Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 2 for rated license reassessments. The programs year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Ensure you review and update your EPR plan by 10/6/2023. - Add mulch to the exterior near the trike track around the mulch area. - Conduct daily checks of the classroom to ensure hazardous products are locked and outlets have safety plugs. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HAW CREEK ELEMENTARY SCHOOL HEAD START Facility ID: 11000555 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/7/2023 Number Present: 16 Completed Date: 9/7/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 09:35 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Felicia Lytle, Lead Teacher, and Shawn Wolff, Administrator. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Felicia Lytle, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License issued 1/6/2020. The permit restrictions were in compliance including first shift, meets enhanced space, and meets reduced ratios. Felicia Lytle, Lead Teacher, Shawn Wolff, Administrator, were on-site and available to assist with questions. The program’s annual compliance visit was conducted on 2/8/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification ITS – SIDS Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions When I arrived, the group of three- to four-year-old children were engaged in free choice center play with geo boards, books, dramatic play, blocks, discovery tubes, counting bears, and toy animals. The staff were actively supervising the children and engaging in play with the children. In dramatic play, the children were playing doctors office and the staff member engaged play with the children by checking the child’s blood pressure using the toy blood pressure cuff and helping make sure the child was well. One (1) staff member was assisting the children with using the restroom to prepare to transition outdoors for gross motor play. Another staff member was playing at the train table with a child and assisting with supervising the children. When it was time to clean up to go outside, the staff turned the light off and asked the children to clean up to prepare to go outside. The children began cleaning up. The group lined up and transitioned outdoors for gross motor play. Once outside, the children engaged in play with the balls, trikes, see saw, and kitchen set. All staff interactions were positive and nurturing. Lunch today consisted of country breakfast scramble, mini pancakes, pineapple, sweet potato fries, and milk. The last fire drill was practiced on 8/31/2023. The last emergency drill, lockdown drill, was practiced on 8/28/2023. The last fire inspection was approved on 1/29/2203. The program’s most recent sanitation inspection was completed on 4/13/2023, with three (3) demerits. The Emergency Preparedness and Response plan is current as of 10/6/2022. The Emergency Medical Care Plan is posted and was updated in 8/16/2023. There are currently no medications on-site for the children enrolled. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. All staff trainings and Criminal Background Checks were current and up to date. There have been no new staff hired since the last annual compliance visit. The following violations of child care requirements were observed today: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. 10A NCAC 09 .0901(b) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors, the mulch was compacted and low creating tripping hazards around the playground. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. .2820(b) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/21/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #526 Menus for meals and snacks were not current or posted where easily seen by parents. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. - The menu dated 8/28/23 to 9/1/2023 was posted. The staff member printed and posted the current menu during the visit. Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. - Outdoors, the mulch was compacted and low creating tripping hazards around the playground. Item #812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. - One (1) electrical outlet uncovered at the light table. The staff member corrected this during the visit. Item #840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. 15A NCAC 18A .2820 STORAGE (b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions and stored in a locked storage room or cabinet when not in use. Locked storage rooms and cabinets shall include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. - Lysol wipes located in unlocked cubby in the bathroom. The staff member moved them during the visit to a locked cabinet. Consultation: Today, we discussed the following: - We discussed that you are a part of Cohort 2 for rated license reassessments. The programs year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. Also, be sure to take advantage of the preparation year assessment. - Ensure you review and update your EPR plan by 10/6/2023. - Add mulch to the exterior near the trike track around the mulch area. - Conduct daily checks of the classroom to ensure hazardous products are locked and outlets have safety plugs. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times