Harmony Preschool

10A NCAC 09 .0304 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2026 Number Present: 3 Completed Date: 1/29/2026 Age: From 2 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 1/28/26. Ms. Venturi operates the facility as a sole proprietor. Permit type – Three (3) star license issued 9/17/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children ages 15 months and older only. The last annual compliance visit was conducted on 2/11/25. The last fire drill was practiced on 1/5/26. The last shelter-in-place drill was practiced on 1/5/26. The last playground inspection was documented on 1/5/26. The last fire inspection was approved on 9/4/25. The last sanitation inspection was conducted on 7/29/25 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/29/23 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. Children built small structures with magnatiles, engaged in pretend play with animal figurines and connected magnetic blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. One (1) wooden picnic table was observed broken on the playground. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was updated on 1/1/25. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item #721: We discussed the picnic table was possibly broken by fallen limbs from recent tree work on the neighboring property. To reach compliance with this item, plan to move the broken table outside of the licensed play area. You stated a handy man is scheduled to come soon to remove the table. Item #1034: The health questionnaire was updated during the visit today. This is corrected. Item #1805: New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. To reach compliance with this item, at least one (1) staff must be connected to the facility in the Provider Portal. Guidance was provided to you today in the email containing this visit summary include the ABCMS Provider Portal Technical Assistance document that provides click by click guidance. The first step is to take the Provider Portal training via Moodle. Here is how to find the training: Step 1: Take the training in Moodle: -Go to https://www.dcdee.moodle.nc.gov/ -click the login button on the top left corner and enter your BUSINESS NCID -scroll down to the bottom of the page until you see the small search bar -type in “abcms” and search -the training “ABCMS Child Care Provider Portal Training” should come up. Click “enroll me” and begin the training. It is only about 15 minutes long. -Administrators will complete the Powerform at the end of the training to gain access to the portal. Please reach out to me if you reach any barriers. Additionally, you can reach out to Buncombe Partnership for Children for support with this requirement. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/12/26. If you need an extension, please provide this request in writing to me via email. In your request include the item number of the violation that needs an extension, the new date you are requesting to reach compliance, and the reason the extension is needed. For example: “I am requesting an extension for item #1805 to 2/26/26 due to technical difficulties.” Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Your Criminal Background Check qualifying letter will expire 12/2/26. You may begin the Criminal Background Check process up to six (6) months prior to the expiration of your current letter. Your Health and Safety training will be due to be renewed by October 2026. QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed you are interested in pursuing a change of operation from a Center Located in a Residence to a Family Child Care Home. We discussed you are unsure if you would like to pursue a 3-5 star rated license at this time. You are comfortable with dropping to one (1) star, if necessary. You do not currently serve children on subsidy and you have not served children on subsidy for several years. We discussed that you are not held to this decision today and can apply for a Rated License at a later time. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2026 Number Present: 3 Completed Date: 1/29/2026 Age: From 2 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 1/28/26. Ms. Venturi operates the facility as a sole proprietor. Permit type – Three (3) star license issued 9/17/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children ages 15 months and older only. The last annual compliance visit was conducted on 2/11/25. The last fire drill was practiced on 1/5/26. The last shelter-in-place drill was practiced on 1/5/26. The last playground inspection was documented on 1/5/26. The last fire inspection was approved on 9/4/25. The last sanitation inspection was conducted on 7/29/25 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/29/23 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. Children built small structures with magnatiles, engaged in pretend play with animal figurines and connected magnetic blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. One (1) wooden picnic table was observed broken on the playground. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was updated on 1/1/25. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item #721: We discussed the picnic table was possibly broken by fallen limbs from recent tree work on the neighboring property. To reach compliance with this item, plan to move the broken table outside of the licensed play area. You stated a handy man is scheduled to come soon to remove the table. Item #1034: The health questionnaire was updated during the visit today. This is corrected. Item #1805: New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. To reach compliance with this item, at least one (1) staff must be connected to the facility in the Provider Portal. Guidance was provided to you today in the email containing this visit summary include the ABCMS Provider Portal Technical Assistance document that provides click by click guidance. The first step is to take the Provider Portal training via Moodle. Here is how to find the training: Step 1: Take the training in Moodle: -Go to https://www.dcdee.moodle.nc.gov/ -click the login button on the top left corner and enter your BUSINESS NCID -scroll down to the bottom of the page until you see the small search bar -type in “abcms” and search -the training “ABCMS Child Care Provider Portal Training” should come up. Click “enroll me” and begin the training. It is only about 15 minutes long. -Administrators will complete the Powerform at the end of the training to gain access to the portal. Please reach out to me if you reach any barriers. Additionally, you can reach out to Buncombe Partnership for Children for support with this requirement. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/12/26. If you need an extension, please provide this request in writing to me via email. In your request include the item number of the violation that needs an extension, the new date you are requesting to reach compliance, and the reason the extension is needed. For example: “I am requesting an extension for item #1805 to 2/26/26 due to technical difficulties.” Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Your Criminal Background Check qualifying letter will expire 12/2/26. You may begin the Criminal Background Check process up to six (6) months prior to the expiration of your current letter. Your Health and Safety training will be due to be renewed by October 2026. QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed you are interested in pursuing a change of operation from a Center Located in a Residence to a Family Child Care Home. We discussed you are unsure if you would like to pursue a 3-5 star rated license at this time. You are comfortable with dropping to one (1) star, if necessary. You do not currently serve children on subsidy and you have not served children on subsidy for several years. We discussed that you are not held to this decision today and can apply for a Rated License at a later time. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2026 Number Present: 3 Completed Date: 1/29/2026 Age: From 2 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 1/28/26. Ms. Venturi operates the facility as a sole proprietor. Permit type – Three (3) star license issued 9/17/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children ages 15 months and older only. The last annual compliance visit was conducted on 2/11/25. The last fire drill was practiced on 1/5/26. The last shelter-in-place drill was practiced on 1/5/26. The last playground inspection was documented on 1/5/26. The last fire inspection was approved on 9/4/25. The last sanitation inspection was conducted on 7/29/25 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/29/23 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. Children built small structures with magnatiles, engaged in pretend play with animal figurines and connected magnetic blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. One (1) wooden picnic table was observed broken on the playground. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was updated on 1/1/25. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item #721: We discussed the picnic table was possibly broken by fallen limbs from recent tree work on the neighboring property. To reach compliance with this item, plan to move the broken table outside of the licensed play area. You stated a handy man is scheduled to come soon to remove the table. Item #1034: The health questionnaire was updated during the visit today. This is corrected. Item #1805: New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. To reach compliance with this item, at least one (1) staff must be connected to the facility in the Provider Portal. Guidance was provided to you today in the email containing this visit summary include the ABCMS Provider Portal Technical Assistance document that provides click by click guidance. The first step is to take the Provider Portal training via Moodle. Here is how to find the training: Step 1: Take the training in Moodle: -Go to https://www.dcdee.moodle.nc.gov/ -click the login button on the top left corner and enter your BUSINESS NCID -scroll down to the bottom of the page until you see the small search bar -type in “abcms” and search -the training “ABCMS Child Care Provider Portal Training” should come up. Click “enroll me” and begin the training. It is only about 15 minutes long. -Administrators will complete the Powerform at the end of the training to gain access to the portal. Please reach out to me if you reach any barriers. Additionally, you can reach out to Buncombe Partnership for Children for support with this requirement. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/12/26. If you need an extension, please provide this request in writing to me via email. In your request include the item number of the violation that needs an extension, the new date you are requesting to reach compliance, and the reason the extension is needed. For example: “I am requesting an extension for item #1805 to 2/26/26 due to technical difficulties.” Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Your Criminal Background Check qualifying letter will expire 12/2/26. You may begin the Criminal Background Check process up to six (6) months prior to the expiration of your current letter. Your Health and Safety training will be due to be renewed by October 2026. QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed you are interested in pursuing a change of operation from a Center Located in a Residence to a Family Child Care Home. We discussed you are unsure if you would like to pursue a 3-5 star rated license at this time. You are comfortable with dropping to one (1) star, if necessary. You do not currently serve children on subsidy and you have not served children on subsidy for several years. We discussed that you are not held to this decision today and can apply for a Rated License at a later time. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2026 Number Present: 3 Completed Date: 1/29/2026 Age: From 2 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 1/28/26. Ms. Venturi operates the facility as a sole proprietor. Permit type – Three (3) star license issued 9/17/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children ages 15 months and older only. The last annual compliance visit was conducted on 2/11/25. The last fire drill was practiced on 1/5/26. The last shelter-in-place drill was practiced on 1/5/26. The last playground inspection was documented on 1/5/26. The last fire inspection was approved on 9/4/25. The last sanitation inspection was conducted on 7/29/25 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/29/23 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. Children built small structures with magnatiles, engaged in pretend play with animal figurines and connected magnetic blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. One (1) wooden picnic table was observed broken on the playground. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was updated on 1/1/25. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item #721: We discussed the picnic table was possibly broken by fallen limbs from recent tree work on the neighboring property. To reach compliance with this item, plan to move the broken table outside of the licensed play area. You stated a handy man is scheduled to come soon to remove the table. Item #1034: The health questionnaire was updated during the visit today. This is corrected. Item #1805: New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. To reach compliance with this item, at least one (1) staff must be connected to the facility in the Provider Portal. Guidance was provided to you today in the email containing this visit summary include the ABCMS Provider Portal Technical Assistance document that provides click by click guidance. The first step is to take the Provider Portal training via Moodle. Here is how to find the training: Step 1: Take the training in Moodle: -Go to https://www.dcdee.moodle.nc.gov/ -click the login button on the top left corner and enter your BUSINESS NCID -scroll down to the bottom of the page until you see the small search bar -type in “abcms” and search -the training “ABCMS Child Care Provider Portal Training” should come up. Click “enroll me” and begin the training. It is only about 15 minutes long. -Administrators will complete the Powerform at the end of the training to gain access to the portal. Please reach out to me if you reach any barriers. Additionally, you can reach out to Buncombe Partnership for Children for support with this requirement. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/12/26. If you need an extension, please provide this request in writing to me via email. In your request include the item number of the violation that needs an extension, the new date you are requesting to reach compliance, and the reason the extension is needed. For example: “I am requesting an extension for item #1805 to 2/26/26 due to technical difficulties.” Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Your Criminal Background Check qualifying letter will expire 12/2/26. You may begin the Criminal Background Check process up to six (6) months prior to the expiration of your current letter. Your Health and Safety training will be due to be renewed by October 2026. QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed you are interested in pursuing a change of operation from a Center Located in a Residence to a Family Child Care Home. We discussed you are unsure if you would like to pursue a 3-5 star rated license at this time. You are comfortable with dropping to one (1) star, if necessary. You do not currently serve children on subsidy and you have not served children on subsidy for several years. We discussed that you are not held to this decision today and can apply for a Rated License at a later time. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2026 Number Present: 3 Completed Date: 1/29/2026 Age: From 2 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 1/28/26. Ms. Venturi operates the facility as a sole proprietor. Permit type – Three (3) star license issued 9/17/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children ages 15 months and older only. The last annual compliance visit was conducted on 2/11/25. The last fire drill was practiced on 1/5/26. The last shelter-in-place drill was practiced on 1/5/26. The last playground inspection was documented on 1/5/26. The last fire inspection was approved on 9/4/25. The last sanitation inspection was conducted on 7/29/25 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/29/23 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. Children built small structures with magnatiles, engaged in pretend play with animal figurines and connected magnetic blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. One (1) wooden picnic table was observed broken on the playground. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was updated on 1/1/25. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item #721: We discussed the picnic table was possibly broken by fallen limbs from recent tree work on the neighboring property. To reach compliance with this item, plan to move the broken table outside of the licensed play area. You stated a handy man is scheduled to come soon to remove the table. Item #1034: The health questionnaire was updated during the visit today. This is corrected. Item #1805: New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. To reach compliance with this item, at least one (1) staff must be connected to the facility in the Provider Portal. Guidance was provided to you today in the email containing this visit summary include the ABCMS Provider Portal Technical Assistance document that provides click by click guidance. The first step is to take the Provider Portal training via Moodle. Here is how to find the training: Step 1: Take the training in Moodle: -Go to https://www.dcdee.moodle.nc.gov/ -click the login button on the top left corner and enter your BUSINESS NCID -scroll down to the bottom of the page until you see the small search bar -type in “abcms” and search -the training “ABCMS Child Care Provider Portal Training” should come up. Click “enroll me” and begin the training. It is only about 15 minutes long. -Administrators will complete the Powerform at the end of the training to gain access to the portal. Please reach out to me if you reach any barriers. Additionally, you can reach out to Buncombe Partnership for Children for support with this requirement. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/12/26. If you need an extension, please provide this request in writing to me via email. In your request include the item number of the violation that needs an extension, the new date you are requesting to reach compliance, and the reason the extension is needed. For example: “I am requesting an extension for item #1805 to 2/26/26 due to technical difficulties.” Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Your Criminal Background Check qualifying letter will expire 12/2/26. You may begin the Criminal Background Check process up to six (6) months prior to the expiration of your current letter. Your Health and Safety training will be due to be renewed by October 2026. QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed you are interested in pursuing a change of operation from a Center Located in a Residence to a Family Child Care Home. We discussed you are unsure if you would like to pursue a 3-5 star rated license at this time. You are comfortable with dropping to one (1) star, if necessary. You do not currently serve children on subsidy and you have not served children on subsidy for several years. We discussed that you are not held to this decision today and can apply for a Rated License at a later time. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2026 Number Present: 3 Completed Date: 1/29/2026 Age: From 2 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 1/28/26. Ms. Venturi operates the facility as a sole proprietor. Permit type – Three (3) star license issued 9/17/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children ages 15 months and older only. The last annual compliance visit was conducted on 2/11/25. The last fire drill was practiced on 1/5/26. The last shelter-in-place drill was practiced on 1/5/26. The last playground inspection was documented on 1/5/26. The last fire inspection was approved on 9/4/25. The last sanitation inspection was conducted on 7/29/25 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/29/23 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. Children built small structures with magnatiles, engaged in pretend play with animal figurines and connected magnetic blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. One (1) wooden picnic table was observed broken on the playground. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was updated on 1/1/25. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item #721: We discussed the picnic table was possibly broken by fallen limbs from recent tree work on the neighboring property. To reach compliance with this item, plan to move the broken table outside of the licensed play area. You stated a handy man is scheduled to come soon to remove the table. Item #1034: The health questionnaire was updated during the visit today. This is corrected. Item #1805: New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. To reach compliance with this item, at least one (1) staff must be connected to the facility in the Provider Portal. Guidance was provided to you today in the email containing this visit summary include the ABCMS Provider Portal Technical Assistance document that provides click by click guidance. The first step is to take the Provider Portal training via Moodle. Here is how to find the training: Step 1: Take the training in Moodle: -Go to https://www.dcdee.moodle.nc.gov/ -click the login button on the top left corner and enter your BUSINESS NCID -scroll down to the bottom of the page until you see the small search bar -type in “abcms” and search -the training “ABCMS Child Care Provider Portal Training” should come up. Click “enroll me” and begin the training. It is only about 15 minutes long. -Administrators will complete the Powerform at the end of the training to gain access to the portal. Please reach out to me if you reach any barriers. Additionally, you can reach out to Buncombe Partnership for Children for support with this requirement. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/12/26. If you need an extension, please provide this request in writing to me via email. In your request include the item number of the violation that needs an extension, the new date you are requesting to reach compliance, and the reason the extension is needed. For example: “I am requesting an extension for item #1805 to 2/26/26 due to technical difficulties.” Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Your Criminal Background Check qualifying letter will expire 12/2/26. You may begin the Criminal Background Check process up to six (6) months prior to the expiration of your current letter. Your Health and Safety training will be due to be renewed by October 2026. QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed you are interested in pursuing a change of operation from a Center Located in a Residence to a Family Child Care Home. We discussed you are unsure if you would like to pursue a 3-5 star rated license at this time. You are comfortable with dropping to one (1) star, if necessary. You do not currently serve children on subsidy and you have not served children on subsidy for several years. We discussed that you are not held to this decision today and can apply for a Rated License at a later time. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 1/29/2026 Number Present: 3 Completed Date: 1/29/2026 Age: From 2 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-seven percent (97%) as of 1/28/26. Ms. Venturi operates the facility as a sole proprietor. Permit type – Three (3) star license issued 9/17/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children ages 15 months and older only. The last annual compliance visit was conducted on 2/11/25. The last fire drill was practiced on 1/5/26. The last shelter-in-place drill was practiced on 1/5/26. The last playground inspection was documented on 1/5/26. The last fire inspection was approved on 9/4/25. The last sanitation inspection was conducted on 7/29/25 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 8/29/23 without hazards. Lead paint and asbestos testing was completed on 7/22/24. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. Children built small structures with magnatiles, engaged in pretend play with animal figurines and connected magnetic blocks. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. One (1) wooden picnic table was observed broken on the playground. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was updated on 1/1/25. .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. No staff were connected to the facility in the ABCMS Provider Portal. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Item #721: We discussed the picnic table was possibly broken by fallen limbs from recent tree work on the neighboring property. To reach compliance with this item, plan to move the broken table outside of the licensed play area. You stated a handy man is scheduled to come soon to remove the table. Item #1034: The health questionnaire was updated during the visit today. This is corrected. Item #1805: New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. To reach compliance with this item, at least one (1) staff must be connected to the facility in the Provider Portal. Guidance was provided to you today in the email containing this visit summary include the ABCMS Provider Portal Technical Assistance document that provides click by click guidance. The first step is to take the Provider Portal training via Moodle. Here is how to find the training: Step 1: Take the training in Moodle: -Go to https://www.dcdee.moodle.nc.gov/ -click the login button on the top left corner and enter your BUSINESS NCID -scroll down to the bottom of the page until you see the small search bar -type in “abcms” and search -the training “ABCMS Child Care Provider Portal Training” should come up. Click “enroll me” and begin the training. It is only about 15 minutes long. -Administrators will complete the Powerform at the end of the training to gain access to the portal. Please reach out to me if you reach any barriers. Additionally, you can reach out to Buncombe Partnership for Children for support with this requirement. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/12/26. If you need an extension, please provide this request in writing to me via email. In your request include the item number of the violation that needs an extension, the new date you are requesting to reach compliance, and the reason the extension is needed. For example: “I am requesting an extension for item #1805 to 2/26/26 due to technical difficulties.” Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Your Criminal Background Check qualifying letter will expire 12/2/26. You may begin the Criminal Background Check process up to six (6) months prior to the expiration of your current letter. Your Health and Safety training will be due to be renewed by October 2026. QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed you are interested in pursuing a change of operation from a Center Located in a Residence to a Family Child Care Home. We discussed you are unsure if you would like to pursue a 3-5 star rated license at this time. You are comfortable with dropping to one (1) star, if necessary. You do not currently serve children on subsidy and you have not served children on subsidy for several years. We discussed that you are not held to this decision today and can apply for a Rated License at a later time. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/19/2025 Number Present: 3 Completed Date: 8/19/2025 Age: From 1 To 4 Total Minutes: 105 Time In: 09:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions until approximately 10:30am. Alissa Rhodes, Substitute, was available to ask and answer questions at about 10:00am. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 8/18/25. The last fire drill was practiced on 8/1/25. The last emergency drill, lockdown drill, was practiced on 8/1/25. The last fire inspection was approved on 8/15/24. The program’s most recent sanitation inspection was completed on 7/29/25, with ten (10) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. Upon arrival I was greeted by Ms. Venturi who informed me Alissa Rhodes, Substitute, would be assisting with care today. Ms. Rhodes arrived at approximately 10:00am. Children were observed building small structures with magnatiles and playing dress-up. Children then ate snack and played outside. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Five (5) wipes packages and one (1) diaper package that contained suffocation warnings were accessible to children in the bathroom. .0604(q) Technical Assistance provided as follows: Item #858 We discussed some wipes and diaper packages are considered easily torn plastics and must be placed five (5) feet up or higher. Alternatively, we discussed diapers can be removed from the packaging and placed in the bins provided, and wipes can be removed from packaging and placed in a hard sided wipes container. The packaging was made inaccessible to children during the visit today. This has been corrected. ABCMS Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. If at least one (1) staff member/individual is not linked to your facility, a violation may be cited. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Consultation is provided as follows: Your annual fire inspection is due by the end of the month, 8/31/25. Plan to reach out to the fire marshal’s office to request and schedule the fire inspection immediately. As a reminder, inspections must be documented on the form provided by the Division. I have attached a copy of this form to the email containing this visit summary. We discussed the possibility of changing your Operation from a Center Located in a Residence to a Family Child Care Home. We discussed that you previously held a license as a Family Child Care Home from 12/2015-4/2018 at this location. We discussed, in order to change your operation back to a Family Child Care Home, we will need an updated zoning letter on file. You expressed you are interested in pursuing a capacity of nine (9) children per G.S. 110-91 (7)(b)(2). We discussed your current licensed capacity is eight (8) children based on septic tank restrictions. We have reached out to our Policy Unit for guidance on your capacity options and will be in touch when we receive an answer. In the meantime, if any other questions arise while you are considering the change in operation, please reach out and I will be happy to provide guidance as I am able. During your next visit, we will discuss the available options for Pathways for your Star Rated License. The meantime, please visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more about the available pathways. On this website, there are links to webinars tomorrow for both Family Child Care Homes and Centers Located in a Residence. The webinar for Family Child Care Homes is at 1:00pm tomorrow and the webinar for Centers Located in a Residence is at 6:30pm. I recommend that you attend both sessions as you are considering a change in operation. These changes may help determine if you would like to pursue changing the operation to a Family Child Care Home. I will include this information in the email containing this visit summary so that the links are more accessible. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/19/2025 Number Present: 3 Completed Date: 8/19/2025 Age: From 1 To 4 Total Minutes: 105 Time In: 09:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions until approximately 10:30am. Alissa Rhodes, Substitute, was available to ask and answer questions at about 10:00am. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 8/18/25. The last fire drill was practiced on 8/1/25. The last emergency drill, lockdown drill, was practiced on 8/1/25. The last fire inspection was approved on 8/15/24. The program’s most recent sanitation inspection was completed on 7/29/25, with ten (10) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. Upon arrival I was greeted by Ms. Venturi who informed me Alissa Rhodes, Substitute, would be assisting with care today. Ms. Rhodes arrived at approximately 10:00am. Children were observed building small structures with magnatiles and playing dress-up. Children then ate snack and played outside. Interactions were positive and nurturing, supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Five (5) wipes packages and one (1) diaper package that contained suffocation warnings were accessible to children in the bathroom. .0604(q) Technical Assistance provided as follows: Item #858 We discussed some wipes and diaper packages are considered easily torn plastics and must be placed five (5) feet up or higher. Alternatively, we discussed diapers can be removed from the packaging and placed in the bins provided, and wipes can be removed from packaging and placed in a hard sided wipes container. The packaging was made inaccessible to children during the visit today. This has been corrected. ABCMS Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. If at least one (1) staff member/individual is not linked to your facility, a violation may be cited. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Consultation is provided as follows: Your annual fire inspection is due by the end of the month, 8/31/25. Plan to reach out to the fire marshal’s office to request and schedule the fire inspection immediately. As a reminder, inspections must be documented on the form provided by the Division. I have attached a copy of this form to the email containing this visit summary. We discussed the possibility of changing your Operation from a Center Located in a Residence to a Family Child Care Home. We discussed that you previously held a license as a Family Child Care Home from 12/2015-4/2018 at this location. We discussed, in order to change your operation back to a Family Child Care Home, we will need an updated zoning letter on file. You expressed you are interested in pursuing a capacity of nine (9) children per G.S. 110-91 (7)(b)(2). We discussed your current licensed capacity is eight (8) children based on septic tank restrictions. We have reached out to our Policy Unit for guidance on your capacity options and will be in touch when we receive an answer. In the meantime, if any other questions arise while you are considering the change in operation, please reach out and I will be happy to provide guidance as I am able. During your next visit, we will discuss the available options for Pathways for your Star Rated License. The meantime, please visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more about the available pathways. On this website, there are links to webinars tomorrow for both Family Child Care Homes and Centers Located in a Residence. The webinar for Family Child Care Homes is at 1:00pm tomorrow and the webinar for Centers Located in a Residence is at 6:30pm. I recommend that you attend both sessions as you are considering a change in operation. These changes may help determine if you would like to pursue changing the operation to a Family Child Care Home. I will include this information in the email containing this visit summary so that the links are more accessible. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/21/2024 Number Present: 6 Completed Date: 8/21/2024 Age: From 2 To 5 Total Minutes: 135 Time In: 10:15 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator/Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 8/15/24. The last fire drill was practiced on 7/26/24. The last emergency drill, lockdown drill, was practiced on 8/5/24. The last fire inspection was approved on 8/15/24. The program’s most recent sanitation inspection was completed on 7/30/24, with four (4) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. There is one new staff. One (1) new staff file was monitored today. Upon arrival I was greeted by Ms. Venturi. Children were observed finishing snack and using the restroom prior to going outside. Children washed hands after using the restroom according requirements. Once outside, children changed shoes, pretended to cook in a playhouse, and experimented with rolling objects down the hill. Upon returning to indoors, children and staff washed hands and prepared for lunch. All meals and snacks were brought from home. Supervision was adequate. Interactions were positive, joyful and nurturing. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff, NH, did not have a training certificate on file for Recognizing and Responding to Suspicions of Child Maltreatment. .1102(g) Technical Assistance provided as follows: Item #1897 One (1) staff, NH, did not have a training certificate on file for Recognizing and Responding to Suspicions of Child Maltreatment. The one (1) staff must complete Recognizing and Responding to Suspicions of Child Maltreatment training immediately. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/4/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed accessing trainings on Moodle for teacher, NH. Medications in Child Care: -log in to moodle with the staff’s individual NCID credentials -scroll down to the bottom of the home page and locate the small search bar -type in “medication 2024” to search for the most recent medication training. -click on the training and enroll Recognizing and Responding to Suspicions of Child Maltreatment: -go to preventchildabusenc.org -click on “Start Training” under “Free Online Trainings” -click on “Take the Course” under “Recognizing and Responding to Suspicions of Child Maltreatment Training” -As a reminder, the training certificate is maintained on the website for one year. Instructions for how to retrieve the certificate are on the website once you click “take the course” Health and Safety Training- Building and Physical Premises safety -log in to moodle using individual NCID credentials - scroll down to the bottom of the home page and locate the small search bar -type in “ccdf 2024” -click on the training and enroll We discussed sign in sheets. Plan to return to documenting the time for each child as they arrive/depart. We discussed the possibility of changing operations back to a family child care home. Plan to submit a written request to me containing your reasoning which includes the hope of moving to the new options for capacity for a FCCH. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/21/2024 Number Present: 6 Completed Date: 8/21/2024 Age: From 2 To 5 Total Minutes: 135 Time In: 10:15 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator/Administrator, during the visit. A signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 8/15/24. The last fire drill was practiced on 7/26/24. The last emergency drill, lockdown drill, was practiced on 8/5/24. The last fire inspection was approved on 8/15/24. The program’s most recent sanitation inspection was completed on 7/30/24, with four (4) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. There is one new staff. One (1) new staff file was monitored today. Upon arrival I was greeted by Ms. Venturi. Children were observed finishing snack and using the restroom prior to going outside. Children washed hands after using the restroom according requirements. Once outside, children changed shoes, pretended to cook in a playhouse, and experimented with rolling objects down the hill. Upon returning to indoors, children and staff washed hands and prepared for lunch. All meals and snacks were brought from home. Supervision was adequate. Interactions were positive, joyful and nurturing. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff, NH, did not have a training certificate on file for Recognizing and Responding to Suspicions of Child Maltreatment. .1102(g) Technical Assistance provided as follows: Item #1897 One (1) staff, NH, did not have a training certificate on file for Recognizing and Responding to Suspicions of Child Maltreatment. The one (1) staff must complete Recognizing and Responding to Suspicions of Child Maltreatment training immediately. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/4/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed accessing trainings on Moodle for teacher, NH. Medications in Child Care: -log in to moodle with the staff’s individual NCID credentials -scroll down to the bottom of the home page and locate the small search bar -type in “medication 2024” to search for the most recent medication training. -click on the training and enroll Recognizing and Responding to Suspicions of Child Maltreatment: -go to preventchildabusenc.org -click on “Start Training” under “Free Online Trainings” -click on “Take the Course” under “Recognizing and Responding to Suspicions of Child Maltreatment Training” -As a reminder, the training certificate is maintained on the website for one year. Instructions for how to retrieve the certificate are on the website once you click “take the course” Health and Safety Training- Building and Physical Premises safety -log in to moodle using individual NCID credentials - scroll down to the bottom of the home page and locate the small search bar -type in “ccdf 2024” -click on the training and enroll We discussed sign in sheets. Plan to return to documenting the time for each child as they arrive/depart. We discussed the possibility of changing operations back to a family child care home. Plan to submit a written request to me containing your reasoning which includes the hope of moving to the new options for capacity for a FCCH. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 6 Completed Date: 2/14/2024 Age: From 2 To 4 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 2/13/24. Ms. Venturi operates the center-in-residence as a sole proprietor. Permit type – Three (3) star license issued 9/27/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children 15 months and older only. The last annual compliance visit was conducted on 3/16/23. The last fire drill was practiced on 1/4/24. The last shelter-in-place drill was practiced on 1/4/24. The last playground inspection was documented on 2/4/24. The last fire inspection was approved on 8/8/23. The last sanitation inspection was conducted on 8/2/23 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 3/2023. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. One (1) volunteer was present. Children washed hands upon arrival and ate snack brought from home. Children then transitioned to free play in centers, built small structures with magnatiles, pretended to prepare and eat food in dramatic play, engaged in pretend play with pony figurines and small wagons. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times for six (6) children were not documented. 10A NCAC 09 .0302(d)(4) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) volunteer did not have an emergency information form on file. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One (1) volunteer did not have a health questionnaire on file. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: Item #125 The arrival and departure times of children were documented during the visit today. This was corrected. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Item #1035 The emergency information form was completed by the volunteer during the visit today. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Item #1958 The health questionnaire was completed by the volunteer during the visit today. This was corrected. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Substitute providers and volunteers. Item Requirements: Health Questionnaire A statement signed by the substitute provider or volunteer that indicates that the person is emotionally and physically fit to care for children. Due Date: On or before first day of work and annually thereafter. Consultation is provided as follows: We discussed that you are working to gather all necessary paperwork needed to transition the one (1) volunteer NH to an additional caregiver/assistant teacher. Please see the paperwork that is due upon the transition into the new role: -Medical Report -Orientation (some topics within the first two (2) weeks and some within the first six (6) weeks) -Application for Employment -Signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy -Documentation of the review of the Emergency Preparedness and Response plan -Documentation of the review of the Emergency Medical Care Plan -Documentation of the receipt of Operational and personnel policies. -Recognizing and Responding to Suspicions of Child Maltreatment Training (within 90days) We discussed updating the Emergency Medical Care plan to remove previous staff and include new staff. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Your facility has been placed in cohort 1. Your Prep Year will end 6/30/24. Your Reassessment year will be 7/1/24-6/30/25. We discussed Resuming Rated License. You stated that you are not interested in completing a FCCERS assessment. You stated that you plan to use education points to maintain your star rated license. Currently, you have five (5) points in education standards. We discussed an assistant teacher would need the North Carolina Early Childhood Credential and three (3) additional semester hours to maintain five (5) points in education. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 6 Completed Date: 2/14/2024 Age: From 2 To 4 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 2/13/24. Ms. Venturi operates the center-in-residence as a sole proprietor. Permit type – Three (3) star license issued 9/27/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children 15 months and older only. The last annual compliance visit was conducted on 3/16/23. The last fire drill was practiced on 1/4/24. The last shelter-in-place drill was practiced on 1/4/24. The last playground inspection was documented on 2/4/24. The last fire inspection was approved on 8/8/23. The last sanitation inspection was conducted on 8/2/23 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 3/2023. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. One (1) volunteer was present. Children washed hands upon arrival and ate snack brought from home. Children then transitioned to free play in centers, built small structures with magnatiles, pretended to prepare and eat food in dramatic play, engaged in pretend play with pony figurines and small wagons. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times for six (6) children were not documented. 10A NCAC 09 .0302(d)(4) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) volunteer did not have an emergency information form on file. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One (1) volunteer did not have a health questionnaire on file. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: Item #125 The arrival and departure times of children were documented during the visit today. This was corrected. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Item #1035 The emergency information form was completed by the volunteer during the visit today. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Item #1958 The health questionnaire was completed by the volunteer during the visit today. This was corrected. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Substitute providers and volunteers. Item Requirements: Health Questionnaire A statement signed by the substitute provider or volunteer that indicates that the person is emotionally and physically fit to care for children. Due Date: On or before first day of work and annually thereafter. Consultation is provided as follows: We discussed that you are working to gather all necessary paperwork needed to transition the one (1) volunteer NH to an additional caregiver/assistant teacher. Please see the paperwork that is due upon the transition into the new role: -Medical Report -Orientation (some topics within the first two (2) weeks and some within the first six (6) weeks) -Application for Employment -Signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy -Documentation of the review of the Emergency Preparedness and Response plan -Documentation of the review of the Emergency Medical Care Plan -Documentation of the receipt of Operational and personnel policies. -Recognizing and Responding to Suspicions of Child Maltreatment Training (within 90days) We discussed updating the Emergency Medical Care plan to remove previous staff and include new staff. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Your facility has been placed in cohort 1. Your Prep Year will end 6/30/24. Your Reassessment year will be 7/1/24-6/30/25. We discussed Resuming Rated License. You stated that you are not interested in completing a FCCERS assessment. You stated that you plan to use education points to maintain your star rated license. Currently, you have five (5) points in education standards. We discussed an assistant teacher would need the North Carolina Early Childhood Credential and three (3) additional semester hours to maintain five (5) points in education. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 6 Completed Date: 2/14/2024 Age: From 2 To 4 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 2/13/24. Ms. Venturi operates the center-in-residence as a sole proprietor. Permit type – Three (3) star license issued 9/27/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children 15 months and older only. The last annual compliance visit was conducted on 3/16/23. The last fire drill was practiced on 1/4/24. The last shelter-in-place drill was practiced on 1/4/24. The last playground inspection was documented on 2/4/24. The last fire inspection was approved on 8/8/23. The last sanitation inspection was conducted on 8/2/23 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 3/2023. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. One (1) volunteer was present. Children washed hands upon arrival and ate snack brought from home. Children then transitioned to free play in centers, built small structures with magnatiles, pretended to prepare and eat food in dramatic play, engaged in pretend play with pony figurines and small wagons. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times for six (6) children were not documented. 10A NCAC 09 .0302(d)(4) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) volunteer did not have an emergency information form on file. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One (1) volunteer did not have a health questionnaire on file. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: Item #125 The arrival and departure times of children were documented during the visit today. This was corrected. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Item #1035 The emergency information form was completed by the volunteer during the visit today. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Item #1958 The health questionnaire was completed by the volunteer during the visit today. This was corrected. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Substitute providers and volunteers. Item Requirements: Health Questionnaire A statement signed by the substitute provider or volunteer that indicates that the person is emotionally and physically fit to care for children. Due Date: On or before first day of work and annually thereafter. Consultation is provided as follows: We discussed that you are working to gather all necessary paperwork needed to transition the one (1) volunteer NH to an additional caregiver/assistant teacher. Please see the paperwork that is due upon the transition into the new role: -Medical Report -Orientation (some topics within the first two (2) weeks and some within the first six (6) weeks) -Application for Employment -Signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy -Documentation of the review of the Emergency Preparedness and Response plan -Documentation of the review of the Emergency Medical Care Plan -Documentation of the receipt of Operational and personnel policies. -Recognizing and Responding to Suspicions of Child Maltreatment Training (within 90days) We discussed updating the Emergency Medical Care plan to remove previous staff and include new staff. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Your facility has been placed in cohort 1. Your Prep Year will end 6/30/24. Your Reassessment year will be 7/1/24-6/30/25. We discussed Resuming Rated License. You stated that you are not interested in completing a FCCERS assessment. You stated that you plan to use education points to maintain your star rated license. Currently, you have five (5) points in education standards. We discussed an assistant teacher would need the North Carolina Early Childhood Credential and three (3) additional semester hours to maintain five (5) points in education. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 6 Completed Date: 2/14/2024 Age: From 2 To 4 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 2/13/24. Ms. Venturi operates the center-in-residence as a sole proprietor. Permit type – Three (3) star license issued 9/27/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children 15 months and older only. The last annual compliance visit was conducted on 3/16/23. The last fire drill was practiced on 1/4/24. The last shelter-in-place drill was practiced on 1/4/24. The last playground inspection was documented on 2/4/24. The last fire inspection was approved on 8/8/23. The last sanitation inspection was conducted on 8/2/23 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 3/2023. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. One (1) volunteer was present. Children washed hands upon arrival and ate snack brought from home. Children then transitioned to free play in centers, built small structures with magnatiles, pretended to prepare and eat food in dramatic play, engaged in pretend play with pony figurines and small wagons. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times for six (6) children were not documented. 10A NCAC 09 .0302(d)(4) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) volunteer did not have an emergency information form on file. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One (1) volunteer did not have a health questionnaire on file. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: Item #125 The arrival and departure times of children were documented during the visit today. This was corrected. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Item #1035 The emergency information form was completed by the volunteer during the visit today. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Item #1958 The health questionnaire was completed by the volunteer during the visit today. This was corrected. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Substitute providers and volunteers. Item Requirements: Health Questionnaire A statement signed by the substitute provider or volunteer that indicates that the person is emotionally and physically fit to care for children. Due Date: On or before first day of work and annually thereafter. Consultation is provided as follows: We discussed that you are working to gather all necessary paperwork needed to transition the one (1) volunteer NH to an additional caregiver/assistant teacher. Please see the paperwork that is due upon the transition into the new role: -Medical Report -Orientation (some topics within the first two (2) weeks and some within the first six (6) weeks) -Application for Employment -Signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy -Documentation of the review of the Emergency Preparedness and Response plan -Documentation of the review of the Emergency Medical Care Plan -Documentation of the receipt of Operational and personnel policies. -Recognizing and Responding to Suspicions of Child Maltreatment Training (within 90days) We discussed updating the Emergency Medical Care plan to remove previous staff and include new staff. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Your facility has been placed in cohort 1. Your Prep Year will end 6/30/24. Your Reassessment year will be 7/1/24-6/30/25. We discussed Resuming Rated License. You stated that you are not interested in completing a FCCERS assessment. You stated that you plan to use education points to maintain your star rated license. Currently, you have five (5) points in education standards. We discussed an assistant teacher would need the North Carolina Early Childhood Credential and three (3) additional semester hours to maintain five (5) points in education. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 6 Completed Date: 2/14/2024 Age: From 2 To 4 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 2/13/24. Ms. Venturi operates the center-in-residence as a sole proprietor. Permit type – Three (3) star license issued 9/27/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children 15 months and older only. The last annual compliance visit was conducted on 3/16/23. The last fire drill was practiced on 1/4/24. The last shelter-in-place drill was practiced on 1/4/24. The last playground inspection was documented on 2/4/24. The last fire inspection was approved on 8/8/23. The last sanitation inspection was conducted on 8/2/23 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 3/2023. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. One (1) volunteer was present. Children washed hands upon arrival and ate snack brought from home. Children then transitioned to free play in centers, built small structures with magnatiles, pretended to prepare and eat food in dramatic play, engaged in pretend play with pony figurines and small wagons. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times for six (6) children were not documented. 10A NCAC 09 .0302(d)(4) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) volunteer did not have an emergency information form on file. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One (1) volunteer did not have a health questionnaire on file. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: Item #125 The arrival and departure times of children were documented during the visit today. This was corrected. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Item #1035 The emergency information form was completed by the volunteer during the visit today. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Item #1958 The health questionnaire was completed by the volunteer during the visit today. This was corrected. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Substitute providers and volunteers. Item Requirements: Health Questionnaire A statement signed by the substitute provider or volunteer that indicates that the person is emotionally and physically fit to care for children. Due Date: On or before first day of work and annually thereafter. Consultation is provided as follows: We discussed that you are working to gather all necessary paperwork needed to transition the one (1) volunteer NH to an additional caregiver/assistant teacher. Please see the paperwork that is due upon the transition into the new role: -Medical Report -Orientation (some topics within the first two (2) weeks and some within the first six (6) weeks) -Application for Employment -Signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy -Documentation of the review of the Emergency Preparedness and Response plan -Documentation of the review of the Emergency Medical Care Plan -Documentation of the receipt of Operational and personnel policies. -Recognizing and Responding to Suspicions of Child Maltreatment Training (within 90days) We discussed updating the Emergency Medical Care plan to remove previous staff and include new staff. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Your facility has been placed in cohort 1. Your Prep Year will end 6/30/24. Your Reassessment year will be 7/1/24-6/30/25. We discussed Resuming Rated License. You stated that you are not interested in completing a FCCERS assessment. You stated that you plan to use education points to maintain your star rated license. Currently, you have five (5) points in education standards. We discussed an assistant teacher would need the North Carolina Early Childhood Credential and three (3) additional semester hours to maintain five (5) points in education. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: HARMONY PRESCHOOL Facility ID: 11000840 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 6 Completed Date: 2/14/2024 Age: From 2 To 4 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Amica Venturi, Operator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Venturi was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight percent (98%) as of 2/13/24. Ms. Venturi operates the center-in-residence as a sole proprietor. Permit type – Three (3) star license issued 9/27/18. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space, enrolls children 15 months and older only. The last annual compliance visit was conducted on 3/16/23. The last fire drill was practiced on 1/4/24. The last shelter-in-place drill was practiced on 1/4/24. The last playground inspection was documented on 2/4/24. The last fire inspection was approved on 8/8/23. The last sanitation inspection was conducted on 8/2/23 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was updated on 3/2023. The program does not provide transportation. Upon arrival I was greeted by Ms. Venturi. One (1) volunteer was present. Children washed hands upon arrival and ate snack brought from home. Children then transitioned to free play in centers, built small structures with magnatiles, pretended to prepare and eat food in dramatic play, engaged in pretend play with pony figurines and small wagons. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times for six (6) children were not documented. 10A NCAC 09 .0302(d)(4) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) volunteer did not have an emergency information form on file. .0701(a) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. One (1) volunteer did not have a health questionnaire on file. 10A NCAC 09 .0701(a) Technical assistance was provided as follows: Item #125 The arrival and departure times of children were documented during the visit today. This was corrected. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; Item #1035 The emergency information form was completed by the volunteer during the visit today. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Child care providers, including the director, uncompensated providers, substitute providers, and volunteers. Item Requirements: Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional. Due Date: On or before the first day of work. The emergency information shall be updated as changes occur and at least annually. Item #1958 The health questionnaire was completed by the volunteer during the visit today. This was corrected. 10A NCAC 09 .0701 HEALTH STANDARDS FOR CHILD CARE PROVIDERS, SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS (a) Health and emergency information shall be obtained for staff members as specified in the chart below: Required for: Substitute providers and volunteers. Item Requirements: Health Questionnaire A statement signed by the substitute provider or volunteer that indicates that the person is emotionally and physically fit to care for children. Due Date: On or before first day of work and annually thereafter. Consultation is provided as follows: We discussed that you are working to gather all necessary paperwork needed to transition the one (1) volunteer NH to an additional caregiver/assistant teacher. Please see the paperwork that is due upon the transition into the new role: -Medical Report -Orientation (some topics within the first two (2) weeks and some within the first six (6) weeks) -Application for Employment -Signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy -Documentation of the review of the Emergency Preparedness and Response plan -Documentation of the review of the Emergency Medical Care Plan -Documentation of the receipt of Operational and personnel policies. -Recognizing and Responding to Suspicions of Child Maltreatment Training (within 90days) We discussed updating the Emergency Medical Care plan to remove previous staff and include new staff. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Your facility has been placed in cohort 1. Your Prep Year will end 6/30/24. Your Reassessment year will be 7/1/24-6/30/25. We discussed Resuming Rated License. You stated that you are not interested in completing a FCCERS assessment. You stated that you plan to use education points to maintain your star rated license. Currently, you have five (5) points in education standards. We discussed an assistant teacher would need the North Carolina Early Childhood Credential and three (3) additional semester hours to maintain five (5) points in education. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times