Hall Fletcher Pre-K

10A NCAC 09 .0304 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 27 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 229 Time In: 09:23 AM Time Out: 01:12 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License Assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Susanna Smith, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 2/25/26, but the drill was not logged. Per Emergency drill log, the last drill completed was 1/23/26. The last shelter-in-place drill was practiced on 10/28/25. The last playground inspection was documented on 2/20/26. The last fire inspection was conducted for school on 11/4/25. Child care center fire inspection form has not been completed. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint testing was completed on 6/24/24. Survey for asbestos was reviewed by RTI. Two (2) staff members were listed on the Automated Background Check Management System (ABCMS) roster as of today. Upon arrival, I announced my presence and the purpose of the visit. The license was posted in each classroom. In space #1, a group of twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. The children engaged in free play with blocks, puzzles, large Lego blocks, art materials and house keeping accessories. Staff members were spread apart and worked with either individual children or a small group. No medications were maintained in space #1. In space #2, a group of fifteen (15) children, four (4) and five (5) years of age, were present with three (3) staff members. One (1) child drew with a finger on a smart board white board. Other children built sizable structures in block area, played with floor puzzles and played with housekeeping materials. A sensory swing was observed in space #2 during the last visit, but it was removed. No sensory swing was present in space #2 during today’s visit. Two (2) emergency medications were monitored in space #2. Both medications were in original box with prescription labels. Action plans and medication permission forms were valid. Storage of the medications was appropriate. Lesson plans were outdated. In space #1, the posted lesson plan was dated 2/16/26 – 2/20/26. The lesson plan in space #2 was listed 2/9/26 – 2/13/26. No thermometer was in the refrigerator in space #1. Supervision and interaction were adequate in both classrooms. Playground was monitored. One (1) of the playgrounds – Developmental-Day playground added on August 26, 2022, was in the process of being demolished during today’s visit. This playground was removed from the licensing space. “Top of Hill” playground was monitored. Mulch around the climber and the slide were measured for seven (7) inches in depth and no safety hazards were found. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored. The record showed that the hearing exam for one (1) student was attempted but was unable to complete. One (1) new staff file and three (3) existing staff files were monitored. All bus drivers’ criminal background letters and CPR/First Aid certificates were reviewed. Off-site verification form for staff members was on file. Classroom staff members and administrative staff were listed on the verification form. However, bus drivers were not listed on the form. CPR/First Aid certificates for bus drivers were also verified. Lunch was served during observation. Nacho chips with beef and cheese, black beans, corn, bananas and milk were served today. Supervision during meal time was adequate. Rated License Assessment: Ms. Smith submitted the application for the Rated License Assessment via email on February 24, 2026. The program is a Head Start Grantee and Head Start Accreditation pathway was selected to renew the Rated License. The lesson plan posted in each classroom was outdated but reflected the curriculum. There were developmentally appropriate materials in the classroom, and the quantitieOs were sufficient. The current lesson plans were printed and posted during the visit. Star Level Assessment for Child Care Centers were signed by Ms. Smith during today’s visit. I discussed posting of new staff/child ratios sheet in each classroom when the new license is issued with Ms. Smith during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport one (1) child. The program uses public school buses. Bus drivers were listed on the Staff and Training Worksheet. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Ms. Smith completed the monitoring checklist on 10/21/25. Desk review of the checklist was completed by NC Pre-K coordinator on 12/16/25. Two (2) Children’s files were monitored today. The classroom operates from 7:30 a.m. to 4:30 p.m. NC Pre-K students leave at 2:30 pm, Developmental-Day students at 3:30 pm and wrap-around students leave at 4:30 pm. NC Pre-K staff members met their qualifications and training requirements. Lead teachers met NC Pre-K as well as Developmental-Day lead teacher qualifications. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the posted lesson plan was dated 2/16/26 - 2/20/26. In space #2, the posted lesson plan was dated 2/9/26 - 2/13/26. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No device to measure the temperatures was in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill conducted on 2/25/26 was not logged along with required information. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or a lockdown drill was last conducted on 10/28/26 and was not conducted in January 2026. .0604(u);.0302(d)(8) 9995 A violation was found for which there is no item number. Staff belongings including purses were in a cabinet in space #1. The door to the cabinet was not locked and the key to the cabinet remained in the key hole. Technical assistance was provided as follows: 428: activity plans Activity plans must be posted and current in each classroom. Current activity plans were printed and posted in each classroom during the visit by Ms. Smith. This item was corrected during the visit. Refer to: 10A NCAC 09 .0508(a). 601: refrigerator temperature Refrigeratior temperature must be remain forty-five (45) degrees or lower. An appropriate device to measure the refrigerator temperature must be installed. Ms. Smith purchased a thermometer for space #1 during the visit from online retailer. In your compliance letter, please verify that you installed the device in the refrigerator in space #1. Refer to 15A NCAC 18 .2806(j)(2). 805: fire drill Fire drills must be conducted monthly, and all required information must be included. Per conversation, a fire drill was completed on 2/25/26 but emergency drill log was not completed. The log was updated including all the required information by Leanne Wright, Preschool Coordinator during today’s visit. The item was corrected during the visit. 1811: Lockdown/shelter-in-place drill A lockdown or a shelter-in-place drill must be conducted every three (3) months. The last emergency drill was due in January 2026. The lockdown drill was completed at 1:00 pm in both classrooms during the visit. The drill was logged appropriately. This item was corrected during the visit. Please note that the drill conducted today was to make up the required drill for January 2026. Therefore, your next drill is due in April 2026. For item 805 and 1811, refer to 10A NCAC 09 .0604(t)(u). 9995: staff personal properties Staff belongings must be stored in locked storage. Ms. Smith locked the cabinet with staff belongings in space #2 during the visit. Therefore, this item was corrected during the visit. Refer to 15A NCAC 18 .2820(g). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/16/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: You have two (2) staff members listed on the ABCMS roster. If the roster is not completed by the next routine visit, a violation will be cited. Please continue to list all staff members including substitute members on the ABCMS roster. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Reminder: Epi-pen in room 118 will expire at the end of this month for a child with DOB 11/7/20. Please send the medication home within seventy-two (72) hours of expiration date. Rated License Assessment: All violations cited during today’s visit must be corrected before the Rated license is processed. Based on verification of requirements in the Head Start Accreditation Pathway, .3205 section of the child care rules, a five-star license will be earned. After a final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years, and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. 10A NCAC 09 .3222 MAINTAINING THE STAR RATING If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 27 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 229 Time In: 09:23 AM Time Out: 01:12 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License Assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Susanna Smith, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 2/25/26, but the drill was not logged. Per Emergency drill log, the last drill completed was 1/23/26. The last shelter-in-place drill was practiced on 10/28/25. The last playground inspection was documented on 2/20/26. The last fire inspection was conducted for school on 11/4/25. Child care center fire inspection form has not been completed. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint testing was completed on 6/24/24. Survey for asbestos was reviewed by RTI. Two (2) staff members were listed on the Automated Background Check Management System (ABCMS) roster as of today. Upon arrival, I announced my presence and the purpose of the visit. The license was posted in each classroom. In space #1, a group of twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. The children engaged in free play with blocks, puzzles, large Lego blocks, art materials and house keeping accessories. Staff members were spread apart and worked with either individual children or a small group. No medications were maintained in space #1. In space #2, a group of fifteen (15) children, four (4) and five (5) years of age, were present with three (3) staff members. One (1) child drew with a finger on a smart board white board. Other children built sizable structures in block area, played with floor puzzles and played with housekeeping materials. A sensory swing was observed in space #2 during the last visit, but it was removed. No sensory swing was present in space #2 during today’s visit. Two (2) emergency medications were monitored in space #2. Both medications were in original box with prescription labels. Action plans and medication permission forms were valid. Storage of the medications was appropriate. Lesson plans were outdated. In space #1, the posted lesson plan was dated 2/16/26 – 2/20/26. The lesson plan in space #2 was listed 2/9/26 – 2/13/26. No thermometer was in the refrigerator in space #1. Supervision and interaction were adequate in both classrooms. Playground was monitored. One (1) of the playgrounds – Developmental-Day playground added on August 26, 2022, was in the process of being demolished during today’s visit. This playground was removed from the licensing space. “Top of Hill” playground was monitored. Mulch around the climber and the slide were measured for seven (7) inches in depth and no safety hazards were found. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored. The record showed that the hearing exam for one (1) student was attempted but was unable to complete. One (1) new staff file and three (3) existing staff files were monitored. All bus drivers’ criminal background letters and CPR/First Aid certificates were reviewed. Off-site verification form for staff members was on file. Classroom staff members and administrative staff were listed on the verification form. However, bus drivers were not listed on the form. CPR/First Aid certificates for bus drivers were also verified. Lunch was served during observation. Nacho chips with beef and cheese, black beans, corn, bananas and milk were served today. Supervision during meal time was adequate. Rated License Assessment: Ms. Smith submitted the application for the Rated License Assessment via email on February 24, 2026. The program is a Head Start Grantee and Head Start Accreditation pathway was selected to renew the Rated License. The lesson plan posted in each classroom was outdated but reflected the curriculum. There were developmentally appropriate materials in the classroom, and the quantitieOs were sufficient. The current lesson plans were printed and posted during the visit. Star Level Assessment for Child Care Centers were signed by Ms. Smith during today’s visit. I discussed posting of new staff/child ratios sheet in each classroom when the new license is issued with Ms. Smith during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport one (1) child. The program uses public school buses. Bus drivers were listed on the Staff and Training Worksheet. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Ms. Smith completed the monitoring checklist on 10/21/25. Desk review of the checklist was completed by NC Pre-K coordinator on 12/16/25. Two (2) Children’s files were monitored today. The classroom operates from 7:30 a.m. to 4:30 p.m. NC Pre-K students leave at 2:30 pm, Developmental-Day students at 3:30 pm and wrap-around students leave at 4:30 pm. NC Pre-K staff members met their qualifications and training requirements. Lead teachers met NC Pre-K as well as Developmental-Day lead teacher qualifications. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the posted lesson plan was dated 2/16/26 - 2/20/26. In space #2, the posted lesson plan was dated 2/9/26 - 2/13/26. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No device to measure the temperatures was in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill conducted on 2/25/26 was not logged along with required information. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or a lockdown drill was last conducted on 10/28/26 and was not conducted in January 2026. .0604(u);.0302(d)(8) 9995 A violation was found for which there is no item number. Staff belongings including purses were in a cabinet in space #1. The door to the cabinet was not locked and the key to the cabinet remained in the key hole. Technical assistance was provided as follows: 428: activity plans Activity plans must be posted and current in each classroom. Current activity plans were printed and posted in each classroom during the visit by Ms. Smith. This item was corrected during the visit. Refer to: 10A NCAC 09 .0508(a). 601: refrigerator temperature Refrigeratior temperature must be remain forty-five (45) degrees or lower. An appropriate device to measure the refrigerator temperature must be installed. Ms. Smith purchased a thermometer for space #1 during the visit from online retailer. In your compliance letter, please verify that you installed the device in the refrigerator in space #1. Refer to 15A NCAC 18 .2806(j)(2). 805: fire drill Fire drills must be conducted monthly, and all required information must be included. Per conversation, a fire drill was completed on 2/25/26 but emergency drill log was not completed. The log was updated including all the required information by Leanne Wright, Preschool Coordinator during today’s visit. The item was corrected during the visit. 1811: Lockdown/shelter-in-place drill A lockdown or a shelter-in-place drill must be conducted every three (3) months. The last emergency drill was due in January 2026. The lockdown drill was completed at 1:00 pm in both classrooms during the visit. The drill was logged appropriately. This item was corrected during the visit. Please note that the drill conducted today was to make up the required drill for January 2026. Therefore, your next drill is due in April 2026. For item 805 and 1811, refer to 10A NCAC 09 .0604(t)(u). 9995: staff personal properties Staff belongings must be stored in locked storage. Ms. Smith locked the cabinet with staff belongings in space #2 during the visit. Therefore, this item was corrected during the visit. Refer to 15A NCAC 18 .2820(g). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/16/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: You have two (2) staff members listed on the ABCMS roster. If the roster is not completed by the next routine visit, a violation will be cited. Please continue to list all staff members including substitute members on the ABCMS roster. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Reminder: Epi-pen in room 118 will expire at the end of this month for a child with DOB 11/7/20. Please send the medication home within seventy-two (72) hours of expiration date. Rated License Assessment: All violations cited during today’s visit must be corrected before the Rated license is processed. Based on verification of requirements in the Head Start Accreditation Pathway, .3205 section of the child care rules, a five-star license will be earned. After a final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years, and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. 10A NCAC 09 .3222 MAINTAINING THE STAR RATING If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 27 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 229 Time In: 09:23 AM Time Out: 01:12 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License Assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Susanna Smith, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 2/25/26, but the drill was not logged. Per Emergency drill log, the last drill completed was 1/23/26. The last shelter-in-place drill was practiced on 10/28/25. The last playground inspection was documented on 2/20/26. The last fire inspection was conducted for school on 11/4/25. Child care center fire inspection form has not been completed. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint testing was completed on 6/24/24. Survey for asbestos was reviewed by RTI. Two (2) staff members were listed on the Automated Background Check Management System (ABCMS) roster as of today. Upon arrival, I announced my presence and the purpose of the visit. The license was posted in each classroom. In space #1, a group of twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. The children engaged in free play with blocks, puzzles, large Lego blocks, art materials and house keeping accessories. Staff members were spread apart and worked with either individual children or a small group. No medications were maintained in space #1. In space #2, a group of fifteen (15) children, four (4) and five (5) years of age, were present with three (3) staff members. One (1) child drew with a finger on a smart board white board. Other children built sizable structures in block area, played with floor puzzles and played with housekeeping materials. A sensory swing was observed in space #2 during the last visit, but it was removed. No sensory swing was present in space #2 during today’s visit. Two (2) emergency medications were monitored in space #2. Both medications were in original box with prescription labels. Action plans and medication permission forms were valid. Storage of the medications was appropriate. Lesson plans were outdated. In space #1, the posted lesson plan was dated 2/16/26 – 2/20/26. The lesson plan in space #2 was listed 2/9/26 – 2/13/26. No thermometer was in the refrigerator in space #1. Supervision and interaction were adequate in both classrooms. Playground was monitored. One (1) of the playgrounds – Developmental-Day playground added on August 26, 2022, was in the process of being demolished during today’s visit. This playground was removed from the licensing space. “Top of Hill” playground was monitored. Mulch around the climber and the slide were measured for seven (7) inches in depth and no safety hazards were found. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored. The record showed that the hearing exam for one (1) student was attempted but was unable to complete. One (1) new staff file and three (3) existing staff files were monitored. All bus drivers’ criminal background letters and CPR/First Aid certificates were reviewed. Off-site verification form for staff members was on file. Classroom staff members and administrative staff were listed on the verification form. However, bus drivers were not listed on the form. CPR/First Aid certificates for bus drivers were also verified. Lunch was served during observation. Nacho chips with beef and cheese, black beans, corn, bananas and milk were served today. Supervision during meal time was adequate. Rated License Assessment: Ms. Smith submitted the application for the Rated License Assessment via email on February 24, 2026. The program is a Head Start Grantee and Head Start Accreditation pathway was selected to renew the Rated License. The lesson plan posted in each classroom was outdated but reflected the curriculum. There were developmentally appropriate materials in the classroom, and the quantitieOs were sufficient. The current lesson plans were printed and posted during the visit. Star Level Assessment for Child Care Centers were signed by Ms. Smith during today’s visit. I discussed posting of new staff/child ratios sheet in each classroom when the new license is issued with Ms. Smith during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport one (1) child. The program uses public school buses. Bus drivers were listed on the Staff and Training Worksheet. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Ms. Smith completed the monitoring checklist on 10/21/25. Desk review of the checklist was completed by NC Pre-K coordinator on 12/16/25. Two (2) Children’s files were monitored today. The classroom operates from 7:30 a.m. to 4:30 p.m. NC Pre-K students leave at 2:30 pm, Developmental-Day students at 3:30 pm and wrap-around students leave at 4:30 pm. NC Pre-K staff members met their qualifications and training requirements. Lead teachers met NC Pre-K as well as Developmental-Day lead teacher qualifications. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the posted lesson plan was dated 2/16/26 - 2/20/26. In space #2, the posted lesson plan was dated 2/9/26 - 2/13/26. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No device to measure the temperatures was in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill conducted on 2/25/26 was not logged along with required information. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or a lockdown drill was last conducted on 10/28/26 and was not conducted in January 2026. .0604(u);.0302(d)(8) 9995 A violation was found for which there is no item number. Staff belongings including purses were in a cabinet in space #1. The door to the cabinet was not locked and the key to the cabinet remained in the key hole. Technical assistance was provided as follows: 428: activity plans Activity plans must be posted and current in each classroom. Current activity plans were printed and posted in each classroom during the visit by Ms. Smith. This item was corrected during the visit. Refer to: 10A NCAC 09 .0508(a). 601: refrigerator temperature Refrigeratior temperature must be remain forty-five (45) degrees or lower. An appropriate device to measure the refrigerator temperature must be installed. Ms. Smith purchased a thermometer for space #1 during the visit from online retailer. In your compliance letter, please verify that you installed the device in the refrigerator in space #1. Refer to 15A NCAC 18 .2806(j)(2). 805: fire drill Fire drills must be conducted monthly, and all required information must be included. Per conversation, a fire drill was completed on 2/25/26 but emergency drill log was not completed. The log was updated including all the required information by Leanne Wright, Preschool Coordinator during today’s visit. The item was corrected during the visit. 1811: Lockdown/shelter-in-place drill A lockdown or a shelter-in-place drill must be conducted every three (3) months. The last emergency drill was due in January 2026. The lockdown drill was completed at 1:00 pm in both classrooms during the visit. The drill was logged appropriately. This item was corrected during the visit. Please note that the drill conducted today was to make up the required drill for January 2026. Therefore, your next drill is due in April 2026. For item 805 and 1811, refer to 10A NCAC 09 .0604(t)(u). 9995: staff personal properties Staff belongings must be stored in locked storage. Ms. Smith locked the cabinet with staff belongings in space #2 during the visit. Therefore, this item was corrected during the visit. Refer to 15A NCAC 18 .2820(g). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/16/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: You have two (2) staff members listed on the ABCMS roster. If the roster is not completed by the next routine visit, a violation will be cited. Please continue to list all staff members including substitute members on the ABCMS roster. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Reminder: Epi-pen in room 118 will expire at the end of this month for a child with DOB 11/7/20. Please send the medication home within seventy-two (72) hours of expiration date. Rated License Assessment: All violations cited during today’s visit must be corrected before the Rated license is processed. Based on verification of requirements in the Head Start Accreditation Pathway, .3205 section of the child care rules, a five-star license will be earned. After a final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years, and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. 10A NCAC 09 .3222 MAINTAINING THE STAR RATING If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 27 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 229 Time In: 09:23 AM Time Out: 01:12 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License Assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Susanna Smith, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 2/25/26, but the drill was not logged. Per Emergency drill log, the last drill completed was 1/23/26. The last shelter-in-place drill was practiced on 10/28/25. The last playground inspection was documented on 2/20/26. The last fire inspection was conducted for school on 11/4/25. Child care center fire inspection form has not been completed. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint testing was completed on 6/24/24. Survey for asbestos was reviewed by RTI. Two (2) staff members were listed on the Automated Background Check Management System (ABCMS) roster as of today. Upon arrival, I announced my presence and the purpose of the visit. The license was posted in each classroom. In space #1, a group of twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. The children engaged in free play with blocks, puzzles, large Lego blocks, art materials and house keeping accessories. Staff members were spread apart and worked with either individual children or a small group. No medications were maintained in space #1. In space #2, a group of fifteen (15) children, four (4) and five (5) years of age, were present with three (3) staff members. One (1) child drew with a finger on a smart board white board. Other children built sizable structures in block area, played with floor puzzles and played with housekeeping materials. A sensory swing was observed in space #2 during the last visit, but it was removed. No sensory swing was present in space #2 during today’s visit. Two (2) emergency medications were monitored in space #2. Both medications were in original box with prescription labels. Action plans and medication permission forms were valid. Storage of the medications was appropriate. Lesson plans were outdated. In space #1, the posted lesson plan was dated 2/16/26 – 2/20/26. The lesson plan in space #2 was listed 2/9/26 – 2/13/26. No thermometer was in the refrigerator in space #1. Supervision and interaction were adequate in both classrooms. Playground was monitored. One (1) of the playgrounds – Developmental-Day playground added on August 26, 2022, was in the process of being demolished during today’s visit. This playground was removed from the licensing space. “Top of Hill” playground was monitored. Mulch around the climber and the slide were measured for seven (7) inches in depth and no safety hazards were found. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored. The record showed that the hearing exam for one (1) student was attempted but was unable to complete. One (1) new staff file and three (3) existing staff files were monitored. All bus drivers’ criminal background letters and CPR/First Aid certificates were reviewed. Off-site verification form for staff members was on file. Classroom staff members and administrative staff were listed on the verification form. However, bus drivers were not listed on the form. CPR/First Aid certificates for bus drivers were also verified. Lunch was served during observation. Nacho chips with beef and cheese, black beans, corn, bananas and milk were served today. Supervision during meal time was adequate. Rated License Assessment: Ms. Smith submitted the application for the Rated License Assessment via email on February 24, 2026. The program is a Head Start Grantee and Head Start Accreditation pathway was selected to renew the Rated License. The lesson plan posted in each classroom was outdated but reflected the curriculum. There were developmentally appropriate materials in the classroom, and the quantitieOs were sufficient. The current lesson plans were printed and posted during the visit. Star Level Assessment for Child Care Centers were signed by Ms. Smith during today’s visit. I discussed posting of new staff/child ratios sheet in each classroom when the new license is issued with Ms. Smith during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport one (1) child. The program uses public school buses. Bus drivers were listed on the Staff and Training Worksheet. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Ms. Smith completed the monitoring checklist on 10/21/25. Desk review of the checklist was completed by NC Pre-K coordinator on 12/16/25. Two (2) Children’s files were monitored today. The classroom operates from 7:30 a.m. to 4:30 p.m. NC Pre-K students leave at 2:30 pm, Developmental-Day students at 3:30 pm and wrap-around students leave at 4:30 pm. NC Pre-K staff members met their qualifications and training requirements. Lead teachers met NC Pre-K as well as Developmental-Day lead teacher qualifications. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the posted lesson plan was dated 2/16/26 - 2/20/26. In space #2, the posted lesson plan was dated 2/9/26 - 2/13/26. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No device to measure the temperatures was in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill conducted on 2/25/26 was not logged along with required information. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or a lockdown drill was last conducted on 10/28/26 and was not conducted in January 2026. .0604(u);.0302(d)(8) 9995 A violation was found for which there is no item number. Staff belongings including purses were in a cabinet in space #1. The door to the cabinet was not locked and the key to the cabinet remained in the key hole. Technical assistance was provided as follows: 428: activity plans Activity plans must be posted and current in each classroom. Current activity plans were printed and posted in each classroom during the visit by Ms. Smith. This item was corrected during the visit. Refer to: 10A NCAC 09 .0508(a). 601: refrigerator temperature Refrigeratior temperature must be remain forty-five (45) degrees or lower. An appropriate device to measure the refrigerator temperature must be installed. Ms. Smith purchased a thermometer for space #1 during the visit from online retailer. In your compliance letter, please verify that you installed the device in the refrigerator in space #1. Refer to 15A NCAC 18 .2806(j)(2). 805: fire drill Fire drills must be conducted monthly, and all required information must be included. Per conversation, a fire drill was completed on 2/25/26 but emergency drill log was not completed. The log was updated including all the required information by Leanne Wright, Preschool Coordinator during today’s visit. The item was corrected during the visit. 1811: Lockdown/shelter-in-place drill A lockdown or a shelter-in-place drill must be conducted every three (3) months. The last emergency drill was due in January 2026. The lockdown drill was completed at 1:00 pm in both classrooms during the visit. The drill was logged appropriately. This item was corrected during the visit. Please note that the drill conducted today was to make up the required drill for January 2026. Therefore, your next drill is due in April 2026. For item 805 and 1811, refer to 10A NCAC 09 .0604(t)(u). 9995: staff personal properties Staff belongings must be stored in locked storage. Ms. Smith locked the cabinet with staff belongings in space #2 during the visit. Therefore, this item was corrected during the visit. Refer to 15A NCAC 18 .2820(g). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/16/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: You have two (2) staff members listed on the ABCMS roster. If the roster is not completed by the next routine visit, a violation will be cited. Please continue to list all staff members including substitute members on the ABCMS roster. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Reminder: Epi-pen in room 118 will expire at the end of this month for a child with DOB 11/7/20. Please send the medication home within seventy-two (72) hours of expiration date. Rated License Assessment: All violations cited during today’s visit must be corrected before the Rated license is processed. Based on verification of requirements in the Head Start Accreditation Pathway, .3205 section of the child care rules, a five-star license will be earned. After a final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years, and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. 10A NCAC 09 .3222 MAINTAINING THE STAR RATING If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 27 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 229 Time In: 09:23 AM Time Out: 01:12 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License Assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Susanna Smith, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 2/25/26, but the drill was not logged. Per Emergency drill log, the last drill completed was 1/23/26. The last shelter-in-place drill was practiced on 10/28/25. The last playground inspection was documented on 2/20/26. The last fire inspection was conducted for school on 11/4/25. Child care center fire inspection form has not been completed. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint testing was completed on 6/24/24. Survey for asbestos was reviewed by RTI. Two (2) staff members were listed on the Automated Background Check Management System (ABCMS) roster as of today. Upon arrival, I announced my presence and the purpose of the visit. The license was posted in each classroom. In space #1, a group of twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. The children engaged in free play with blocks, puzzles, large Lego blocks, art materials and house keeping accessories. Staff members were spread apart and worked with either individual children or a small group. No medications were maintained in space #1. In space #2, a group of fifteen (15) children, four (4) and five (5) years of age, were present with three (3) staff members. One (1) child drew with a finger on a smart board white board. Other children built sizable structures in block area, played with floor puzzles and played with housekeeping materials. A sensory swing was observed in space #2 during the last visit, but it was removed. No sensory swing was present in space #2 during today’s visit. Two (2) emergency medications were monitored in space #2. Both medications were in original box with prescription labels. Action plans and medication permission forms were valid. Storage of the medications was appropriate. Lesson plans were outdated. In space #1, the posted lesson plan was dated 2/16/26 – 2/20/26. The lesson plan in space #2 was listed 2/9/26 – 2/13/26. No thermometer was in the refrigerator in space #1. Supervision and interaction were adequate in both classrooms. Playground was monitored. One (1) of the playgrounds – Developmental-Day playground added on August 26, 2022, was in the process of being demolished during today’s visit. This playground was removed from the licensing space. “Top of Hill” playground was monitored. Mulch around the climber and the slide were measured for seven (7) inches in depth and no safety hazards were found. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored. The record showed that the hearing exam for one (1) student was attempted but was unable to complete. One (1) new staff file and three (3) existing staff files were monitored. All bus drivers’ criminal background letters and CPR/First Aid certificates were reviewed. Off-site verification form for staff members was on file. Classroom staff members and administrative staff were listed on the verification form. However, bus drivers were not listed on the form. CPR/First Aid certificates for bus drivers were also verified. Lunch was served during observation. Nacho chips with beef and cheese, black beans, corn, bananas and milk were served today. Supervision during meal time was adequate. Rated License Assessment: Ms. Smith submitted the application for the Rated License Assessment via email on February 24, 2026. The program is a Head Start Grantee and Head Start Accreditation pathway was selected to renew the Rated License. The lesson plan posted in each classroom was outdated but reflected the curriculum. There were developmentally appropriate materials in the classroom, and the quantitieOs were sufficient. The current lesson plans were printed and posted during the visit. Star Level Assessment for Child Care Centers were signed by Ms. Smith during today’s visit. I discussed posting of new staff/child ratios sheet in each classroom when the new license is issued with Ms. Smith during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport one (1) child. The program uses public school buses. Bus drivers were listed on the Staff and Training Worksheet. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Ms. Smith completed the monitoring checklist on 10/21/25. Desk review of the checklist was completed by NC Pre-K coordinator on 12/16/25. Two (2) Children’s files were monitored today. The classroom operates from 7:30 a.m. to 4:30 p.m. NC Pre-K students leave at 2:30 pm, Developmental-Day students at 3:30 pm and wrap-around students leave at 4:30 pm. NC Pre-K staff members met their qualifications and training requirements. Lead teachers met NC Pre-K as well as Developmental-Day lead teacher qualifications. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the posted lesson plan was dated 2/16/26 - 2/20/26. In space #2, the posted lesson plan was dated 2/9/26 - 2/13/26. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No device to measure the temperatures was in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill conducted on 2/25/26 was not logged along with required information. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or a lockdown drill was last conducted on 10/28/26 and was not conducted in January 2026. .0604(u);.0302(d)(8) 9995 A violation was found for which there is no item number. Staff belongings including purses were in a cabinet in space #1. The door to the cabinet was not locked and the key to the cabinet remained in the key hole. Technical assistance was provided as follows: 428: activity plans Activity plans must be posted and current in each classroom. Current activity plans were printed and posted in each classroom during the visit by Ms. Smith. This item was corrected during the visit. Refer to: 10A NCAC 09 .0508(a). 601: refrigerator temperature Refrigeratior temperature must be remain forty-five (45) degrees or lower. An appropriate device to measure the refrigerator temperature must be installed. Ms. Smith purchased a thermometer for space #1 during the visit from online retailer. In your compliance letter, please verify that you installed the device in the refrigerator in space #1. Refer to 15A NCAC 18 .2806(j)(2). 805: fire drill Fire drills must be conducted monthly, and all required information must be included. Per conversation, a fire drill was completed on 2/25/26 but emergency drill log was not completed. The log was updated including all the required information by Leanne Wright, Preschool Coordinator during today’s visit. The item was corrected during the visit. 1811: Lockdown/shelter-in-place drill A lockdown or a shelter-in-place drill must be conducted every three (3) months. The last emergency drill was due in January 2026. The lockdown drill was completed at 1:00 pm in both classrooms during the visit. The drill was logged appropriately. This item was corrected during the visit. Please note that the drill conducted today was to make up the required drill for January 2026. Therefore, your next drill is due in April 2026. For item 805 and 1811, refer to 10A NCAC 09 .0604(t)(u). 9995: staff personal properties Staff belongings must be stored in locked storage. Ms. Smith locked the cabinet with staff belongings in space #2 during the visit. Therefore, this item was corrected during the visit. Refer to 15A NCAC 18 .2820(g). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/16/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: You have two (2) staff members listed on the ABCMS roster. If the roster is not completed by the next routine visit, a violation will be cited. Please continue to list all staff members including substitute members on the ABCMS roster. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Reminder: Epi-pen in room 118 will expire at the end of this month for a child with DOB 11/7/20. Please send the medication home within seventy-two (72) hours of expiration date. Rated License Assessment: All violations cited during today’s visit must be corrected before the Rated license is processed. Based on verification of requirements in the Head Start Accreditation Pathway, .3205 section of the child care rules, a five-star license will be earned. After a final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years, and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. 10A NCAC 09 .3222 MAINTAINING THE STAR RATING If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 27 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 229 Time In: 09:23 AM Time Out: 01:12 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License Assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Susanna Smith, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 2/25/26, but the drill was not logged. Per Emergency drill log, the last drill completed was 1/23/26. The last shelter-in-place drill was practiced on 10/28/25. The last playground inspection was documented on 2/20/26. The last fire inspection was conducted for school on 11/4/25. Child care center fire inspection form has not been completed. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint testing was completed on 6/24/24. Survey for asbestos was reviewed by RTI. Two (2) staff members were listed on the Automated Background Check Management System (ABCMS) roster as of today. Upon arrival, I announced my presence and the purpose of the visit. The license was posted in each classroom. In space #1, a group of twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. The children engaged in free play with blocks, puzzles, large Lego blocks, art materials and house keeping accessories. Staff members were spread apart and worked with either individual children or a small group. No medications were maintained in space #1. In space #2, a group of fifteen (15) children, four (4) and five (5) years of age, were present with three (3) staff members. One (1) child drew with a finger on a smart board white board. Other children built sizable structures in block area, played with floor puzzles and played with housekeeping materials. A sensory swing was observed in space #2 during the last visit, but it was removed. No sensory swing was present in space #2 during today’s visit. Two (2) emergency medications were monitored in space #2. Both medications were in original box with prescription labels. Action plans and medication permission forms were valid. Storage of the medications was appropriate. Lesson plans were outdated. In space #1, the posted lesson plan was dated 2/16/26 – 2/20/26. The lesson plan in space #2 was listed 2/9/26 – 2/13/26. No thermometer was in the refrigerator in space #1. Supervision and interaction were adequate in both classrooms. Playground was monitored. One (1) of the playgrounds – Developmental-Day playground added on August 26, 2022, was in the process of being demolished during today’s visit. This playground was removed from the licensing space. “Top of Hill” playground was monitored. Mulch around the climber and the slide were measured for seven (7) inches in depth and no safety hazards were found. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored. The record showed that the hearing exam for one (1) student was attempted but was unable to complete. One (1) new staff file and three (3) existing staff files were monitored. All bus drivers’ criminal background letters and CPR/First Aid certificates were reviewed. Off-site verification form for staff members was on file. Classroom staff members and administrative staff were listed on the verification form. However, bus drivers were not listed on the form. CPR/First Aid certificates for bus drivers were also verified. Lunch was served during observation. Nacho chips with beef and cheese, black beans, corn, bananas and milk were served today. Supervision during meal time was adequate. Rated License Assessment: Ms. Smith submitted the application for the Rated License Assessment via email on February 24, 2026. The program is a Head Start Grantee and Head Start Accreditation pathway was selected to renew the Rated License. The lesson plan posted in each classroom was outdated but reflected the curriculum. There were developmentally appropriate materials in the classroom, and the quantitieOs were sufficient. The current lesson plans were printed and posted during the visit. Star Level Assessment for Child Care Centers were signed by Ms. Smith during today’s visit. I discussed posting of new staff/child ratios sheet in each classroom when the new license is issued with Ms. Smith during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport one (1) child. The program uses public school buses. Bus drivers were listed on the Staff and Training Worksheet. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Ms. Smith completed the monitoring checklist on 10/21/25. Desk review of the checklist was completed by NC Pre-K coordinator on 12/16/25. Two (2) Children’s files were monitored today. The classroom operates from 7:30 a.m. to 4:30 p.m. NC Pre-K students leave at 2:30 pm, Developmental-Day students at 3:30 pm and wrap-around students leave at 4:30 pm. NC Pre-K staff members met their qualifications and training requirements. Lead teachers met NC Pre-K as well as Developmental-Day lead teacher qualifications. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the posted lesson plan was dated 2/16/26 - 2/20/26. In space #2, the posted lesson plan was dated 2/9/26 - 2/13/26. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No device to measure the temperatures was in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill conducted on 2/25/26 was not logged along with required information. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or a lockdown drill was last conducted on 10/28/26 and was not conducted in January 2026. .0604(u);.0302(d)(8) 9995 A violation was found for which there is no item number. Staff belongings including purses were in a cabinet in space #1. The door to the cabinet was not locked and the key to the cabinet remained in the key hole. Technical assistance was provided as follows: 428: activity plans Activity plans must be posted and current in each classroom. Current activity plans were printed and posted in each classroom during the visit by Ms. Smith. This item was corrected during the visit. Refer to: 10A NCAC 09 .0508(a). 601: refrigerator temperature Refrigeratior temperature must be remain forty-five (45) degrees or lower. An appropriate device to measure the refrigerator temperature must be installed. Ms. Smith purchased a thermometer for space #1 during the visit from online retailer. In your compliance letter, please verify that you installed the device in the refrigerator in space #1. Refer to 15A NCAC 18 .2806(j)(2). 805: fire drill Fire drills must be conducted monthly, and all required information must be included. Per conversation, a fire drill was completed on 2/25/26 but emergency drill log was not completed. The log was updated including all the required information by Leanne Wright, Preschool Coordinator during today’s visit. The item was corrected during the visit. 1811: Lockdown/shelter-in-place drill A lockdown or a shelter-in-place drill must be conducted every three (3) months. The last emergency drill was due in January 2026. The lockdown drill was completed at 1:00 pm in both classrooms during the visit. The drill was logged appropriately. This item was corrected during the visit. Please note that the drill conducted today was to make up the required drill for January 2026. Therefore, your next drill is due in April 2026. For item 805 and 1811, refer to 10A NCAC 09 .0604(t)(u). 9995: staff personal properties Staff belongings must be stored in locked storage. Ms. Smith locked the cabinet with staff belongings in space #2 during the visit. Therefore, this item was corrected during the visit. Refer to 15A NCAC 18 .2820(g). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/16/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: You have two (2) staff members listed on the ABCMS roster. If the roster is not completed by the next routine visit, a violation will be cited. Please continue to list all staff members including substitute members on the ABCMS roster. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Reminder: Epi-pen in room 118 will expire at the end of this month for a child with DOB 11/7/20. Please send the medication home within seventy-two (72) hours of expiration date. Rated License Assessment: All violations cited during today’s visit must be corrected before the Rated license is processed. Based on verification of requirements in the Head Start Accreditation Pathway, .3205 section of the child care rules, a five-star license will be earned. After a final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years, and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. 10A NCAC 09 .3222 MAINTAINING THE STAR RATING If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 27 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 229 Time In: 09:23 AM Time Out: 01:12 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License Assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Susanna Smith, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 2/25/26, but the drill was not logged. Per Emergency drill log, the last drill completed was 1/23/26. The last shelter-in-place drill was practiced on 10/28/25. The last playground inspection was documented on 2/20/26. The last fire inspection was conducted for school on 11/4/25. Child care center fire inspection form has not been completed. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint testing was completed on 6/24/24. Survey for asbestos was reviewed by RTI. Two (2) staff members were listed on the Automated Background Check Management System (ABCMS) roster as of today. Upon arrival, I announced my presence and the purpose of the visit. The license was posted in each classroom. In space #1, a group of twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. The children engaged in free play with blocks, puzzles, large Lego blocks, art materials and house keeping accessories. Staff members were spread apart and worked with either individual children or a small group. No medications were maintained in space #1. In space #2, a group of fifteen (15) children, four (4) and five (5) years of age, were present with three (3) staff members. One (1) child drew with a finger on a smart board white board. Other children built sizable structures in block area, played with floor puzzles and played with housekeeping materials. A sensory swing was observed in space #2 during the last visit, but it was removed. No sensory swing was present in space #2 during today’s visit. Two (2) emergency medications were monitored in space #2. Both medications were in original box with prescription labels. Action plans and medication permission forms were valid. Storage of the medications was appropriate. Lesson plans were outdated. In space #1, the posted lesson plan was dated 2/16/26 – 2/20/26. The lesson plan in space #2 was listed 2/9/26 – 2/13/26. No thermometer was in the refrigerator in space #1. Supervision and interaction were adequate in both classrooms. Playground was monitored. One (1) of the playgrounds – Developmental-Day playground added on August 26, 2022, was in the process of being demolished during today’s visit. This playground was removed from the licensing space. “Top of Hill” playground was monitored. Mulch around the climber and the slide were measured for seven (7) inches in depth and no safety hazards were found. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored. The record showed that the hearing exam for one (1) student was attempted but was unable to complete. One (1) new staff file and three (3) existing staff files were monitored. All bus drivers’ criminal background letters and CPR/First Aid certificates were reviewed. Off-site verification form for staff members was on file. Classroom staff members and administrative staff were listed on the verification form. However, bus drivers were not listed on the form. CPR/First Aid certificates for bus drivers were also verified. Lunch was served during observation. Nacho chips with beef and cheese, black beans, corn, bananas and milk were served today. Supervision during meal time was adequate. Rated License Assessment: Ms. Smith submitted the application for the Rated License Assessment via email on February 24, 2026. The program is a Head Start Grantee and Head Start Accreditation pathway was selected to renew the Rated License. The lesson plan posted in each classroom was outdated but reflected the curriculum. There were developmentally appropriate materials in the classroom, and the quantitieOs were sufficient. The current lesson plans were printed and posted during the visit. Star Level Assessment for Child Care Centers were signed by Ms. Smith during today’s visit. I discussed posting of new staff/child ratios sheet in each classroom when the new license is issued with Ms. Smith during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport one (1) child. The program uses public school buses. Bus drivers were listed on the Staff and Training Worksheet. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Ms. Smith completed the monitoring checklist on 10/21/25. Desk review of the checklist was completed by NC Pre-K coordinator on 12/16/25. Two (2) Children’s files were monitored today. The classroom operates from 7:30 a.m. to 4:30 p.m. NC Pre-K students leave at 2:30 pm, Developmental-Day students at 3:30 pm and wrap-around students leave at 4:30 pm. NC Pre-K staff members met their qualifications and training requirements. Lead teachers met NC Pre-K as well as Developmental-Day lead teacher qualifications. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the posted lesson plan was dated 2/16/26 - 2/20/26. In space #2, the posted lesson plan was dated 2/9/26 - 2/13/26. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No device to measure the temperatures was in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill conducted on 2/25/26 was not logged along with required information. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or a lockdown drill was last conducted on 10/28/26 and was not conducted in January 2026. .0604(u);.0302(d)(8) 9995 A violation was found for which there is no item number. Staff belongings including purses were in a cabinet in space #1. The door to the cabinet was not locked and the key to the cabinet remained in the key hole. Technical assistance was provided as follows: 428: activity plans Activity plans must be posted and current in each classroom. Current activity plans were printed and posted in each classroom during the visit by Ms. Smith. This item was corrected during the visit. Refer to: 10A NCAC 09 .0508(a). 601: refrigerator temperature Refrigeratior temperature must be remain forty-five (45) degrees or lower. An appropriate device to measure the refrigerator temperature must be installed. Ms. Smith purchased a thermometer for space #1 during the visit from online retailer. In your compliance letter, please verify that you installed the device in the refrigerator in space #1. Refer to 15A NCAC 18 .2806(j)(2). 805: fire drill Fire drills must be conducted monthly, and all required information must be included. Per conversation, a fire drill was completed on 2/25/26 but emergency drill log was not completed. The log was updated including all the required information by Leanne Wright, Preschool Coordinator during today’s visit. The item was corrected during the visit. 1811: Lockdown/shelter-in-place drill A lockdown or a shelter-in-place drill must be conducted every three (3) months. The last emergency drill was due in January 2026. The lockdown drill was completed at 1:00 pm in both classrooms during the visit. The drill was logged appropriately. This item was corrected during the visit. Please note that the drill conducted today was to make up the required drill for January 2026. Therefore, your next drill is due in April 2026. For item 805 and 1811, refer to 10A NCAC 09 .0604(t)(u). 9995: staff personal properties Staff belongings must be stored in locked storage. Ms. Smith locked the cabinet with staff belongings in space #2 during the visit. Therefore, this item was corrected during the visit. Refer to 15A NCAC 18 .2820(g). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/16/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: You have two (2) staff members listed on the ABCMS roster. If the roster is not completed by the next routine visit, a violation will be cited. Please continue to list all staff members including substitute members on the ABCMS roster. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Reminder: Epi-pen in room 118 will expire at the end of this month for a child with DOB 11/7/20. Please send the medication home within seventy-two (72) hours of expiration date. Rated License Assessment: All violations cited during today’s visit must be corrected before the Rated license is processed. Based on verification of requirements in the Head Start Accreditation Pathway, .3205 section of the child care rules, a five-star license will be earned. After a final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years, and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. 10A NCAC 09 .3222 MAINTAINING THE STAR RATING If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 27 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 229 Time In: 09:23 AM Time Out: 01:12 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License Assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Susanna Smith, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 2/25/26, but the drill was not logged. Per Emergency drill log, the last drill completed was 1/23/26. The last shelter-in-place drill was practiced on 10/28/25. The last playground inspection was documented on 2/20/26. The last fire inspection was conducted for school on 11/4/25. Child care center fire inspection form has not been completed. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint testing was completed on 6/24/24. Survey for asbestos was reviewed by RTI. Two (2) staff members were listed on the Automated Background Check Management System (ABCMS) roster as of today. Upon arrival, I announced my presence and the purpose of the visit. The license was posted in each classroom. In space #1, a group of twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. The children engaged in free play with blocks, puzzles, large Lego blocks, art materials and house keeping accessories. Staff members were spread apart and worked with either individual children or a small group. No medications were maintained in space #1. In space #2, a group of fifteen (15) children, four (4) and five (5) years of age, were present with three (3) staff members. One (1) child drew with a finger on a smart board white board. Other children built sizable structures in block area, played with floor puzzles and played with housekeeping materials. A sensory swing was observed in space #2 during the last visit, but it was removed. No sensory swing was present in space #2 during today’s visit. Two (2) emergency medications were monitored in space #2. Both medications were in original box with prescription labels. Action plans and medication permission forms were valid. Storage of the medications was appropriate. Lesson plans were outdated. In space #1, the posted lesson plan was dated 2/16/26 – 2/20/26. The lesson plan in space #2 was listed 2/9/26 – 2/13/26. No thermometer was in the refrigerator in space #1. Supervision and interaction were adequate in both classrooms. Playground was monitored. One (1) of the playgrounds – Developmental-Day playground added on August 26, 2022, was in the process of being demolished during today’s visit. This playground was removed from the licensing space. “Top of Hill” playground was monitored. Mulch around the climber and the slide were measured for seven (7) inches in depth and no safety hazards were found. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored. The record showed that the hearing exam for one (1) student was attempted but was unable to complete. One (1) new staff file and three (3) existing staff files were monitored. All bus drivers’ criminal background letters and CPR/First Aid certificates were reviewed. Off-site verification form for staff members was on file. Classroom staff members and administrative staff were listed on the verification form. However, bus drivers were not listed on the form. CPR/First Aid certificates for bus drivers were also verified. Lunch was served during observation. Nacho chips with beef and cheese, black beans, corn, bananas and milk were served today. Supervision during meal time was adequate. Rated License Assessment: Ms. Smith submitted the application for the Rated License Assessment via email on February 24, 2026. The program is a Head Start Grantee and Head Start Accreditation pathway was selected to renew the Rated License. The lesson plan posted in each classroom was outdated but reflected the curriculum. There were developmentally appropriate materials in the classroom, and the quantitieOs were sufficient. The current lesson plans were printed and posted during the visit. Star Level Assessment for Child Care Centers were signed by Ms. Smith during today’s visit. I discussed posting of new staff/child ratios sheet in each classroom when the new license is issued with Ms. Smith during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport one (1) child. The program uses public school buses. Bus drivers were listed on the Staff and Training Worksheet. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Ms. Smith completed the monitoring checklist on 10/21/25. Desk review of the checklist was completed by NC Pre-K coordinator on 12/16/25. Two (2) Children’s files were monitored today. The classroom operates from 7:30 a.m. to 4:30 p.m. NC Pre-K students leave at 2:30 pm, Developmental-Day students at 3:30 pm and wrap-around students leave at 4:30 pm. NC Pre-K staff members met their qualifications and training requirements. Lead teachers met NC Pre-K as well as Developmental-Day lead teacher qualifications. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the posted lesson plan was dated 2/16/26 - 2/20/26. In space #2, the posted lesson plan was dated 2/9/26 - 2/13/26. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No device to measure the temperatures was in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill conducted on 2/25/26 was not logged along with required information. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or a lockdown drill was last conducted on 10/28/26 and was not conducted in January 2026. .0604(u);.0302(d)(8) 9995 A violation was found for which there is no item number. Staff belongings including purses were in a cabinet in space #1. The door to the cabinet was not locked and the key to the cabinet remained in the key hole. Technical assistance was provided as follows: 428: activity plans Activity plans must be posted and current in each classroom. Current activity plans were printed and posted in each classroom during the visit by Ms. Smith. This item was corrected during the visit. Refer to: 10A NCAC 09 .0508(a). 601: refrigerator temperature Refrigeratior temperature must be remain forty-five (45) degrees or lower. An appropriate device to measure the refrigerator temperature must be installed. Ms. Smith purchased a thermometer for space #1 during the visit from online retailer. In your compliance letter, please verify that you installed the device in the refrigerator in space #1. Refer to 15A NCAC 18 .2806(j)(2). 805: fire drill Fire drills must be conducted monthly, and all required information must be included. Per conversation, a fire drill was completed on 2/25/26 but emergency drill log was not completed. The log was updated including all the required information by Leanne Wright, Preschool Coordinator during today’s visit. The item was corrected during the visit. 1811: Lockdown/shelter-in-place drill A lockdown or a shelter-in-place drill must be conducted every three (3) months. The last emergency drill was due in January 2026. The lockdown drill was completed at 1:00 pm in both classrooms during the visit. The drill was logged appropriately. This item was corrected during the visit. Please note that the drill conducted today was to make up the required drill for January 2026. Therefore, your next drill is due in April 2026. For item 805 and 1811, refer to 10A NCAC 09 .0604(t)(u). 9995: staff personal properties Staff belongings must be stored in locked storage. Ms. Smith locked the cabinet with staff belongings in space #2 during the visit. Therefore, this item was corrected during the visit. Refer to 15A NCAC 18 .2820(g). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/16/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: You have two (2) staff members listed on the ABCMS roster. If the roster is not completed by the next routine visit, a violation will be cited. Please continue to list all staff members including substitute members on the ABCMS roster. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Reminder: Epi-pen in room 118 will expire at the end of this month for a child with DOB 11/7/20. Please send the medication home within seventy-two (72) hours of expiration date. Rated License Assessment: All violations cited during today’s visit must be corrected before the Rated license is processed. Based on verification of requirements in the Head Start Accreditation Pathway, .3205 section of the child care rules, a five-star license will be earned. After a final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years, and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. 10A NCAC 09 .3222 MAINTAINING THE STAR RATING If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 3/2/2026 Number Present: 27 Completed Date: 3/2/2026 Age: From 3 To 5 Total Minutes: 229 Time In: 09:23 AM Time Out: 01:12 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance with Rated License Assessment visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Susanna Smith, Administrator, during the visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 2/25/26, but the drill was not logged. Per Emergency drill log, the last drill completed was 1/23/26. The last shelter-in-place drill was practiced on 10/28/25. The last playground inspection was documented on 2/20/26. The last fire inspection was conducted for school on 11/4/25. Child care center fire inspection form has not been completed. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum is Creative Curriculum. Lead water testing was completed on 7/16/24 without hazards. Lead paint testing was completed on 6/24/24. Survey for asbestos was reviewed by RTI. Two (2) staff members were listed on the Automated Background Check Management System (ABCMS) roster as of today. Upon arrival, I announced my presence and the purpose of the visit. The license was posted in each classroom. In space #1, a group of twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. The children engaged in free play with blocks, puzzles, large Lego blocks, art materials and house keeping accessories. Staff members were spread apart and worked with either individual children or a small group. No medications were maintained in space #1. In space #2, a group of fifteen (15) children, four (4) and five (5) years of age, were present with three (3) staff members. One (1) child drew with a finger on a smart board white board. Other children built sizable structures in block area, played with floor puzzles and played with housekeeping materials. A sensory swing was observed in space #2 during the last visit, but it was removed. No sensory swing was present in space #2 during today’s visit. Two (2) emergency medications were monitored in space #2. Both medications were in original box with prescription labels. Action plans and medication permission forms were valid. Storage of the medications was appropriate. Lesson plans were outdated. In space #1, the posted lesson plan was dated 2/16/26 – 2/20/26. The lesson plan in space #2 was listed 2/9/26 – 2/13/26. No thermometer was in the refrigerator in space #1. Supervision and interaction were adequate in both classrooms. Playground was monitored. One (1) of the playgrounds – Developmental-Day playground added on August 26, 2022, was in the process of being demolished during today’s visit. This playground was removed from the licensing space. “Top of Hill” playground was monitored. Mulch around the climber and the slide were measured for seven (7) inches in depth and no safety hazards were found. Two (2) NC Pre-K children’s files and two (2) other children’s files were monitored. The record showed that the hearing exam for one (1) student was attempted but was unable to complete. One (1) new staff file and three (3) existing staff files were monitored. All bus drivers’ criminal background letters and CPR/First Aid certificates were reviewed. Off-site verification form for staff members was on file. Classroom staff members and administrative staff were listed on the verification form. However, bus drivers were not listed on the form. CPR/First Aid certificates for bus drivers were also verified. Lunch was served during observation. Nacho chips with beef and cheese, black beans, corn, bananas and milk were served today. Supervision during meal time was adequate. Rated License Assessment: Ms. Smith submitted the application for the Rated License Assessment via email on February 24, 2026. The program is a Head Start Grantee and Head Start Accreditation pathway was selected to renew the Rated License. The lesson plan posted in each classroom was outdated but reflected the curriculum. There were developmentally appropriate materials in the classroom, and the quantitieOs were sufficient. The current lesson plans were printed and posted during the visit. Star Level Assessment for Child Care Centers were signed by Ms. Smith during today’s visit. I discussed posting of new staff/child ratios sheet in each classroom when the new license is issued with Ms. Smith during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport one (1) child. The program uses public school buses. Bus drivers were listed on the Staff and Training Worksheet. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was reviewed today. Ms. Smith completed the monitoring checklist on 10/21/25. Desk review of the checklist was completed by NC Pre-K coordinator on 12/16/25. Two (2) Children’s files were monitored today. The classroom operates from 7:30 a.m. to 4:30 p.m. NC Pre-K students leave at 2:30 pm, Developmental-Day students at 3:30 pm and wrap-around students leave at 4:30 pm. NC Pre-K staff members met their qualifications and training requirements. Lead teachers met NC Pre-K as well as Developmental-Day lead teacher qualifications. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the posted lesson plan was dated 2/16/26 - 2/20/26. In space #2, the posted lesson plan was dated 2/9/26 - 2/13/26. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No device to measure the temperatures was in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill conducted on 2/25/26 was not logged along with required information. .0604(t); .0302(d)(5) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or a lockdown drill was last conducted on 10/28/26 and was not conducted in January 2026. .0604(u);.0302(d)(8) 9995 A violation was found for which there is no item number. Staff belongings including purses were in a cabinet in space #1. The door to the cabinet was not locked and the key to the cabinet remained in the key hole. Technical assistance was provided as follows: 428: activity plans Activity plans must be posted and current in each classroom. Current activity plans were printed and posted in each classroom during the visit by Ms. Smith. This item was corrected during the visit. Refer to: 10A NCAC 09 .0508(a). 601: refrigerator temperature Refrigeratior temperature must be remain forty-five (45) degrees or lower. An appropriate device to measure the refrigerator temperature must be installed. Ms. Smith purchased a thermometer for space #1 during the visit from online retailer. In your compliance letter, please verify that you installed the device in the refrigerator in space #1. Refer to 15A NCAC 18 .2806(j)(2). 805: fire drill Fire drills must be conducted monthly, and all required information must be included. Per conversation, a fire drill was completed on 2/25/26 but emergency drill log was not completed. The log was updated including all the required information by Leanne Wright, Preschool Coordinator during today’s visit. The item was corrected during the visit. 1811: Lockdown/shelter-in-place drill A lockdown or a shelter-in-place drill must be conducted every three (3) months. The last emergency drill was due in January 2026. The lockdown drill was completed at 1:00 pm in both classrooms during the visit. The drill was logged appropriately. This item was corrected during the visit. Please note that the drill conducted today was to make up the required drill for January 2026. Therefore, your next drill is due in April 2026. For item 805 and 1811, refer to 10A NCAC 09 .0604(t)(u). 9995: staff personal properties Staff belongings must be stored in locked storage. Ms. Smith locked the cabinet with staff belongings in space #2 during the visit. Therefore, this item was corrected during the visit. Refer to 15A NCAC 18 .2820(g). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 3/16/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: You have two (2) staff members listed on the ABCMS roster. If the roster is not completed by the next routine visit, a violation will be cited. Please continue to list all staff members including substitute members on the ABCMS roster. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Reminder: Epi-pen in room 118 will expire at the end of this month for a child with DOB 11/7/20. Please send the medication home within seventy-two (72) hours of expiration date. Rated License Assessment: All violations cited during today’s visit must be corrected before the Rated license is processed. Based on verification of requirements in the Head Start Accreditation Pathway, .3205 section of the child care rules, a five-star license will be earned. After a final review, a different star level may be determined. Any discrepancies would be reviewed with you. A rated license is evaluated every three years, and the facility will be due again for a rated license assessment by March 2029. At each annual compliance visit, rated license components chosen will be monitored for meeting compliance. 10A NCAC 09 .3222 MAINTAINING THE STAR RATING If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/16/2025 Number Present: 26 Completed Date: 10/16/2025 Age: From 3 To 5 Total Minutes: 164 Time In: 09:16 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by during Susanna Smith, Administrator, the visit. A signed copy of the visit summary was electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space, meets reduced ratios, certified developmental day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 9/5/25. The last shelter-in-place drill was practiced on 9/5/25. The last playground inspection was documented on 9/9/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a supervisor classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 7/16/24 with minor hazards. Survey results are currently reviewed for lead paint. The record shows enrollment process was started for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, fourteen (14) children, three (3) to four (4) years of age, were present with three (3) staff members. One (1) student teacher was also present; however, according to Ms. Smith, this individual did not count toward the staff-to-child ratio. The children were actively engaged in various activities, including manipulative play, art/writing, and building. One (1) child was observed spinning on the spinner. The staff members were actively moving about the space and interacting with the children. Supervision and engagement were appropriate. In space #2, twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. Eleven (11) children transitioned to the playground with two (2) staff members, while one (1) staff member remained in the classroom with one (1) child. The child required additional guidance and encouragement to transition outdoors. During this time, the child climbed on the teacher’s desk and shelves and used the sensory swing in the classroom. We discussed the sensory swing. According to Ms. Smith, the swing was donated and does not have any visible labels or brand name. Due to the lack of product information and associated safety concerns, I advised Ms. Smith not to use the swing in the classroom. Products used in a licensed child care setting must meet American Society for Testing and Materials (ASTM) standards, include appropriate age specifications, and comply with established safety protocols. The swing currently in use in the classroom has a wide range of motion that may reach other play areas and walls. When a child uses the swing in a “superman” position, there is a risk of facial injury from striking a wall or shelf. Additionally, other children playing nearby may be struck by the swinging child. If the program wishes to use a swing in the classroom, a safety plan must be submitted. The plan should include a description of the product, its intended use, and the procedures that will be implemented to ensure the safety of the child using the swing as well as other children in the area. Ms. Smith decided to take down the swing until age-appropriate swing is approved and purchased. Prescription medications and over-the-counter creams were monitored. Storage of the medication, medication expiration, action plans and permission forms were in compliance. Two (2) playgrounds were monitored. Mulch was installed on one (1) of the playgrounds during observation. I measured seven (7) inches of mulch by the climber and the slide. The children played on the other playground. They rode riding equipment, played with balls, a sandbox, a tunnel, etc. No permanent structures were installed on the playground. Per Ms. Smith, the playground will be demolished for underground pipe work. All staff members’ files were reviewed partially. There were two (2) staff members who were transferred to this program, but their files had been reviewed by the other child care consultant before. All staff members, including bus drivers and substitute staff had valid qualification letter. One (1) staff member’s letter was not printed and filed. All classroom staff members have current CPR/First Aid certificates. Though the student teacher was not counted in ratios, medical statement, TB, criminal background letter, emergency information form and review of program’s shaken baby policy were on file. Lunch was observed during the visit. Today, Salisbury stake, vegetarian chili, corn bread, mashed potatoes, and milk were served. Supervision during lunch was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children for after-school transportation. One (1) child, four (4) years of age, takes YMCA bus to an after school program. The other child, who is also four (4), takes a bus home. The program uses public school buses. Bus driver who transports the child home takes a child home receives bus driver training including equivalency for the Health and Safety training provided by DPI, per Ms. Smith. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to monitoring tool not being completed for this school year yet. The classroom operates from 7:30 a.m. to 2:30 p.m. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The following violations were documented during today’s visit: Violation Number Comment Rule 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter for one (1) staff member, CB, was not printed and maintained on file. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: 1757: Criminal background qualification letter on file Once criminal background qualification letter is issued, it must be printed and maintained on files. This was corrected during the visit. Achieving Compliance: Due to all violations being corrected during the visit, no compliance letter is required unless you choose to submit. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: We discussed the timeline of the Rated License Assessment. Your last annual compliance visit was conducted on 3/10/25. Your next AC visit will be conducted prior to 3/10/26. I will send you a reminder to submit the application for the Rated License Assessment in Early February 2026. The program is a Head Start grantee. Therefore, Ms. Smith will choose pathway 3. No resources were requested. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/16/2025 Number Present: 26 Completed Date: 10/16/2025 Age: From 3 To 5 Total Minutes: 164 Time In: 09:16 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by during Susanna Smith, Administrator, the visit. A signed copy of the visit summary was electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space, meets reduced ratios, certified developmental day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 9/5/25. The last shelter-in-place drill was practiced on 9/5/25. The last playground inspection was documented on 9/9/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a supervisor classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 7/16/24 with minor hazards. Survey results are currently reviewed for lead paint. The record shows enrollment process was started for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, fourteen (14) children, three (3) to four (4) years of age, were present with three (3) staff members. One (1) student teacher was also present; however, according to Ms. Smith, this individual did not count toward the staff-to-child ratio. The children were actively engaged in various activities, including manipulative play, art/writing, and building. One (1) child was observed spinning on the spinner. The staff members were actively moving about the space and interacting with the children. Supervision and engagement were appropriate. In space #2, twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. Eleven (11) children transitioned to the playground with two (2) staff members, while one (1) staff member remained in the classroom with one (1) child. The child required additional guidance and encouragement to transition outdoors. During this time, the child climbed on the teacher’s desk and shelves and used the sensory swing in the classroom. We discussed the sensory swing. According to Ms. Smith, the swing was donated and does not have any visible labels or brand name. Due to the lack of product information and associated safety concerns, I advised Ms. Smith not to use the swing in the classroom. Products used in a licensed child care setting must meet American Society for Testing and Materials (ASTM) standards, include appropriate age specifications, and comply with established safety protocols. The swing currently in use in the classroom has a wide range of motion that may reach other play areas and walls. When a child uses the swing in a “superman” position, there is a risk of facial injury from striking a wall or shelf. Additionally, other children playing nearby may be struck by the swinging child. If the program wishes to use a swing in the classroom, a safety plan must be submitted. The plan should include a description of the product, its intended use, and the procedures that will be implemented to ensure the safety of the child using the swing as well as other children in the area. Ms. Smith decided to take down the swing until age-appropriate swing is approved and purchased. Prescription medications and over-the-counter creams were monitored. Storage of the medication, medication expiration, action plans and permission forms were in compliance. Two (2) playgrounds were monitored. Mulch was installed on one (1) of the playgrounds during observation. I measured seven (7) inches of mulch by the climber and the slide. The children played on the other playground. They rode riding equipment, played with balls, a sandbox, a tunnel, etc. No permanent structures were installed on the playground. Per Ms. Smith, the playground will be demolished for underground pipe work. All staff members’ files were reviewed partially. There were two (2) staff members who were transferred to this program, but their files had been reviewed by the other child care consultant before. All staff members, including bus drivers and substitute staff had valid qualification letter. One (1) staff member’s letter was not printed and filed. All classroom staff members have current CPR/First Aid certificates. Though the student teacher was not counted in ratios, medical statement, TB, criminal background letter, emergency information form and review of program’s shaken baby policy were on file. Lunch was observed during the visit. Today, Salisbury stake, vegetarian chili, corn bread, mashed potatoes, and milk were served. Supervision during lunch was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children for after-school transportation. One (1) child, four (4) years of age, takes YMCA bus to an after school program. The other child, who is also four (4), takes a bus home. The program uses public school buses. Bus driver who transports the child home takes a child home receives bus driver training including equivalency for the Health and Safety training provided by DPI, per Ms. Smith. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to monitoring tool not being completed for this school year yet. The classroom operates from 7:30 a.m. to 2:30 p.m. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The following violations were documented during today’s visit: Violation Number Comment Rule 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter for one (1) staff member, CB, was not printed and maintained on file. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: 1757: Criminal background qualification letter on file Once criminal background qualification letter is issued, it must be printed and maintained on files. This was corrected during the visit. Achieving Compliance: Due to all violations being corrected during the visit, no compliance letter is required unless you choose to submit. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: We discussed the timeline of the Rated License Assessment. Your last annual compliance visit was conducted on 3/10/25. Your next AC visit will be conducted prior to 3/10/26. I will send you a reminder to submit the application for the Rated License Assessment in Early February 2026. The program is a Head Start grantee. Therefore, Ms. Smith will choose pathway 3. No resources were requested. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/16/2025 Number Present: 26 Completed Date: 10/16/2025 Age: From 3 To 5 Total Minutes: 164 Time In: 09:16 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by during Susanna Smith, Administrator, the visit. A signed copy of the visit summary was electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space, meets reduced ratios, certified developmental day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 9/5/25. The last shelter-in-place drill was practiced on 9/5/25. The last playground inspection was documented on 9/9/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a supervisor classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 7/16/24 with minor hazards. Survey results are currently reviewed for lead paint. The record shows enrollment process was started for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, fourteen (14) children, three (3) to four (4) years of age, were present with three (3) staff members. One (1) student teacher was also present; however, according to Ms. Smith, this individual did not count toward the staff-to-child ratio. The children were actively engaged in various activities, including manipulative play, art/writing, and building. One (1) child was observed spinning on the spinner. The staff members were actively moving about the space and interacting with the children. Supervision and engagement were appropriate. In space #2, twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. Eleven (11) children transitioned to the playground with two (2) staff members, while one (1) staff member remained in the classroom with one (1) child. The child required additional guidance and encouragement to transition outdoors. During this time, the child climbed on the teacher’s desk and shelves and used the sensory swing in the classroom. We discussed the sensory swing. According to Ms. Smith, the swing was donated and does not have any visible labels or brand name. Due to the lack of product information and associated safety concerns, I advised Ms. Smith not to use the swing in the classroom. Products used in a licensed child care setting must meet American Society for Testing and Materials (ASTM) standards, include appropriate age specifications, and comply with established safety protocols. The swing currently in use in the classroom has a wide range of motion that may reach other play areas and walls. When a child uses the swing in a “superman” position, there is a risk of facial injury from striking a wall or shelf. Additionally, other children playing nearby may be struck by the swinging child. If the program wishes to use a swing in the classroom, a safety plan must be submitted. The plan should include a description of the product, its intended use, and the procedures that will be implemented to ensure the safety of the child using the swing as well as other children in the area. Ms. Smith decided to take down the swing until age-appropriate swing is approved and purchased. Prescription medications and over-the-counter creams were monitored. Storage of the medication, medication expiration, action plans and permission forms were in compliance. Two (2) playgrounds were monitored. Mulch was installed on one (1) of the playgrounds during observation. I measured seven (7) inches of mulch by the climber and the slide. The children played on the other playground. They rode riding equipment, played with balls, a sandbox, a tunnel, etc. No permanent structures were installed on the playground. Per Ms. Smith, the playground will be demolished for underground pipe work. All staff members’ files were reviewed partially. There were two (2) staff members who were transferred to this program, but their files had been reviewed by the other child care consultant before. All staff members, including bus drivers and substitute staff had valid qualification letter. One (1) staff member’s letter was not printed and filed. All classroom staff members have current CPR/First Aid certificates. Though the student teacher was not counted in ratios, medical statement, TB, criminal background letter, emergency information form and review of program’s shaken baby policy were on file. Lunch was observed during the visit. Today, Salisbury stake, vegetarian chili, corn bread, mashed potatoes, and milk were served. Supervision during lunch was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children for after-school transportation. One (1) child, four (4) years of age, takes YMCA bus to an after school program. The other child, who is also four (4), takes a bus home. The program uses public school buses. Bus driver who transports the child home takes a child home receives bus driver training including equivalency for the Health and Safety training provided by DPI, per Ms. Smith. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to monitoring tool not being completed for this school year yet. The classroom operates from 7:30 a.m. to 2:30 p.m. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The following violations were documented during today’s visit: Violation Number Comment Rule 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter for one (1) staff member, CB, was not printed and maintained on file. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: 1757: Criminal background qualification letter on file Once criminal background qualification letter is issued, it must be printed and maintained on files. This was corrected during the visit. Achieving Compliance: Due to all violations being corrected during the visit, no compliance letter is required unless you choose to submit. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: We discussed the timeline of the Rated License Assessment. Your last annual compliance visit was conducted on 3/10/25. Your next AC visit will be conducted prior to 3/10/26. I will send you a reminder to submit the application for the Rated License Assessment in Early February 2026. The program is a Head Start grantee. Therefore, Ms. Smith will choose pathway 3. No resources were requested. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/16/2025 Number Present: 26 Completed Date: 10/16/2025 Age: From 3 To 5 Total Minutes: 164 Time In: 09:16 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by during Susanna Smith, Administrator, the visit. A signed copy of the visit summary was electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space, meets reduced ratios, certified developmental day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 9/5/25. The last shelter-in-place drill was practiced on 9/5/25. The last playground inspection was documented on 9/9/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a supervisor classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 7/16/24 with minor hazards. Survey results are currently reviewed for lead paint. The record shows enrollment process was started for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, fourteen (14) children, three (3) to four (4) years of age, were present with three (3) staff members. One (1) student teacher was also present; however, according to Ms. Smith, this individual did not count toward the staff-to-child ratio. The children were actively engaged in various activities, including manipulative play, art/writing, and building. One (1) child was observed spinning on the spinner. The staff members were actively moving about the space and interacting with the children. Supervision and engagement were appropriate. In space #2, twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. Eleven (11) children transitioned to the playground with two (2) staff members, while one (1) staff member remained in the classroom with one (1) child. The child required additional guidance and encouragement to transition outdoors. During this time, the child climbed on the teacher’s desk and shelves and used the sensory swing in the classroom. We discussed the sensory swing. According to Ms. Smith, the swing was donated and does not have any visible labels or brand name. Due to the lack of product information and associated safety concerns, I advised Ms. Smith not to use the swing in the classroom. Products used in a licensed child care setting must meet American Society for Testing and Materials (ASTM) standards, include appropriate age specifications, and comply with established safety protocols. The swing currently in use in the classroom has a wide range of motion that may reach other play areas and walls. When a child uses the swing in a “superman” position, there is a risk of facial injury from striking a wall or shelf. Additionally, other children playing nearby may be struck by the swinging child. If the program wishes to use a swing in the classroom, a safety plan must be submitted. The plan should include a description of the product, its intended use, and the procedures that will be implemented to ensure the safety of the child using the swing as well as other children in the area. Ms. Smith decided to take down the swing until age-appropriate swing is approved and purchased. Prescription medications and over-the-counter creams were monitored. Storage of the medication, medication expiration, action plans and permission forms were in compliance. Two (2) playgrounds were monitored. Mulch was installed on one (1) of the playgrounds during observation. I measured seven (7) inches of mulch by the climber and the slide. The children played on the other playground. They rode riding equipment, played with balls, a sandbox, a tunnel, etc. No permanent structures were installed on the playground. Per Ms. Smith, the playground will be demolished for underground pipe work. All staff members’ files were reviewed partially. There were two (2) staff members who were transferred to this program, but their files had been reviewed by the other child care consultant before. All staff members, including bus drivers and substitute staff had valid qualification letter. One (1) staff member’s letter was not printed and filed. All classroom staff members have current CPR/First Aid certificates. Though the student teacher was not counted in ratios, medical statement, TB, criminal background letter, emergency information form and review of program’s shaken baby policy were on file. Lunch was observed during the visit. Today, Salisbury stake, vegetarian chili, corn bread, mashed potatoes, and milk were served. Supervision during lunch was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children for after-school transportation. One (1) child, four (4) years of age, takes YMCA bus to an after school program. The other child, who is also four (4), takes a bus home. The program uses public school buses. Bus driver who transports the child home takes a child home receives bus driver training including equivalency for the Health and Safety training provided by DPI, per Ms. Smith. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to monitoring tool not being completed for this school year yet. The classroom operates from 7:30 a.m. to 2:30 p.m. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The following violations were documented during today’s visit: Violation Number Comment Rule 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter for one (1) staff member, CB, was not printed and maintained on file. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: 1757: Criminal background qualification letter on file Once criminal background qualification letter is issued, it must be printed and maintained on files. This was corrected during the visit. Achieving Compliance: Due to all violations being corrected during the visit, no compliance letter is required unless you choose to submit. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: We discussed the timeline of the Rated License Assessment. Your last annual compliance visit was conducted on 3/10/25. Your next AC visit will be conducted prior to 3/10/26. I will send you a reminder to submit the application for the Rated License Assessment in Early February 2026. The program is a Head Start grantee. Therefore, Ms. Smith will choose pathway 3. No resources were requested. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/16/2025 Number Present: 26 Completed Date: 10/16/2025 Age: From 3 To 5 Total Minutes: 164 Time In: 09:16 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by during Susanna Smith, Administrator, the visit. A signed copy of the visit summary was electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space, meets reduced ratios, certified developmental day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 9/5/25. The last shelter-in-place drill was practiced on 9/5/25. The last playground inspection was documented on 9/9/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a supervisor classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 7/16/24 with minor hazards. Survey results are currently reviewed for lead paint. The record shows enrollment process was started for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, fourteen (14) children, three (3) to four (4) years of age, were present with three (3) staff members. One (1) student teacher was also present; however, according to Ms. Smith, this individual did not count toward the staff-to-child ratio. The children were actively engaged in various activities, including manipulative play, art/writing, and building. One (1) child was observed spinning on the spinner. The staff members were actively moving about the space and interacting with the children. Supervision and engagement were appropriate. In space #2, twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. Eleven (11) children transitioned to the playground with two (2) staff members, while one (1) staff member remained in the classroom with one (1) child. The child required additional guidance and encouragement to transition outdoors. During this time, the child climbed on the teacher’s desk and shelves and used the sensory swing in the classroom. We discussed the sensory swing. According to Ms. Smith, the swing was donated and does not have any visible labels or brand name. Due to the lack of product information and associated safety concerns, I advised Ms. Smith not to use the swing in the classroom. Products used in a licensed child care setting must meet American Society for Testing and Materials (ASTM) standards, include appropriate age specifications, and comply with established safety protocols. The swing currently in use in the classroom has a wide range of motion that may reach other play areas and walls. When a child uses the swing in a “superman” position, there is a risk of facial injury from striking a wall or shelf. Additionally, other children playing nearby may be struck by the swinging child. If the program wishes to use a swing in the classroom, a safety plan must be submitted. The plan should include a description of the product, its intended use, and the procedures that will be implemented to ensure the safety of the child using the swing as well as other children in the area. Ms. Smith decided to take down the swing until age-appropriate swing is approved and purchased. Prescription medications and over-the-counter creams were monitored. Storage of the medication, medication expiration, action plans and permission forms were in compliance. Two (2) playgrounds were monitored. Mulch was installed on one (1) of the playgrounds during observation. I measured seven (7) inches of mulch by the climber and the slide. The children played on the other playground. They rode riding equipment, played with balls, a sandbox, a tunnel, etc. No permanent structures were installed on the playground. Per Ms. Smith, the playground will be demolished for underground pipe work. All staff members’ files were reviewed partially. There were two (2) staff members who were transferred to this program, but their files had been reviewed by the other child care consultant before. All staff members, including bus drivers and substitute staff had valid qualification letter. One (1) staff member’s letter was not printed and filed. All classroom staff members have current CPR/First Aid certificates. Though the student teacher was not counted in ratios, medical statement, TB, criminal background letter, emergency information form and review of program’s shaken baby policy were on file. Lunch was observed during the visit. Today, Salisbury stake, vegetarian chili, corn bread, mashed potatoes, and milk were served. Supervision during lunch was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children for after-school transportation. One (1) child, four (4) years of age, takes YMCA bus to an after school program. The other child, who is also four (4), takes a bus home. The program uses public school buses. Bus driver who transports the child home takes a child home receives bus driver training including equivalency for the Health and Safety training provided by DPI, per Ms. Smith. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to monitoring tool not being completed for this school year yet. The classroom operates from 7:30 a.m. to 2:30 p.m. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The following violations were documented during today’s visit: Violation Number Comment Rule 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter for one (1) staff member, CB, was not printed and maintained on file. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: 1757: Criminal background qualification letter on file Once criminal background qualification letter is issued, it must be printed and maintained on files. This was corrected during the visit. Achieving Compliance: Due to all violations being corrected during the visit, no compliance letter is required unless you choose to submit. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: We discussed the timeline of the Rated License Assessment. Your last annual compliance visit was conducted on 3/10/25. Your next AC visit will be conducted prior to 3/10/26. I will send you a reminder to submit the application for the Rated License Assessment in Early February 2026. The program is a Head Start grantee. Therefore, Ms. Smith will choose pathway 3. No resources were requested. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/16/2025 Number Present: 26 Completed Date: 10/16/2025 Age: From 3 To 5 Total Minutes: 164 Time In: 09:16 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by during Susanna Smith, Administrator, the visit. A signed copy of the visit summary was electronically emailed to you. Today, Ms. Smith was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-nine (99) percent as of today prior to this visit. Permit type – five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space, meets reduced ratios, certified developmental day. The last annual compliance visit was conducted on 3/10/25. The last fire drill was practiced on 9/5/25. The last shelter-in-place drill was practiced on 9/5/25. The last playground inspection was documented on 9/9/25. The last fire inspection was approved on 2/5/25. The last sanitation inspection was conducted on 9/17/25 with seven (7) demerits for a supervisor classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 7/16/24 with minor hazards. Survey results are currently reviewed for lead paint. The record shows enrollment process was started for asbestos testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, fourteen (14) children, three (3) to four (4) years of age, were present with three (3) staff members. One (1) student teacher was also present; however, according to Ms. Smith, this individual did not count toward the staff-to-child ratio. The children were actively engaged in various activities, including manipulative play, art/writing, and building. One (1) child was observed spinning on the spinner. The staff members were actively moving about the space and interacting with the children. Supervision and engagement were appropriate. In space #2, twelve (12) children, three (3) to five (5) years of age, were present with three (3) staff members. Eleven (11) children transitioned to the playground with two (2) staff members, while one (1) staff member remained in the classroom with one (1) child. The child required additional guidance and encouragement to transition outdoors. During this time, the child climbed on the teacher’s desk and shelves and used the sensory swing in the classroom. We discussed the sensory swing. According to Ms. Smith, the swing was donated and does not have any visible labels or brand name. Due to the lack of product information and associated safety concerns, I advised Ms. Smith not to use the swing in the classroom. Products used in a licensed child care setting must meet American Society for Testing and Materials (ASTM) standards, include appropriate age specifications, and comply with established safety protocols. The swing currently in use in the classroom has a wide range of motion that may reach other play areas and walls. When a child uses the swing in a “superman” position, there is a risk of facial injury from striking a wall or shelf. Additionally, other children playing nearby may be struck by the swinging child. If the program wishes to use a swing in the classroom, a safety plan must be submitted. The plan should include a description of the product, its intended use, and the procedures that will be implemented to ensure the safety of the child using the swing as well as other children in the area. Ms. Smith decided to take down the swing until age-appropriate swing is approved and purchased. Prescription medications and over-the-counter creams were monitored. Storage of the medication, medication expiration, action plans and permission forms were in compliance. Two (2) playgrounds were monitored. Mulch was installed on one (1) of the playgrounds during observation. I measured seven (7) inches of mulch by the climber and the slide. The children played on the other playground. They rode riding equipment, played with balls, a sandbox, a tunnel, etc. No permanent structures were installed on the playground. Per Ms. Smith, the playground will be demolished for underground pipe work. All staff members’ files were reviewed partially. There were two (2) staff members who were transferred to this program, but their files had been reviewed by the other child care consultant before. All staff members, including bus drivers and substitute staff had valid qualification letter. One (1) staff member’s letter was not printed and filed. All classroom staff members have current CPR/First Aid certificates. Though the student teacher was not counted in ratios, medical statement, TB, criminal background letter, emergency information form and review of program’s shaken baby policy were on file. Lunch was observed during the visit. Today, Salisbury stake, vegetarian chili, corn bread, mashed potatoes, and milk were served. Supervision during lunch was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children for after-school transportation. One (1) child, four (4) years of age, takes YMCA bus to an after school program. The other child, who is also four (4), takes a bus home. The program uses public school buses. Bus driver who transports the child home takes a child home receives bus driver training including equivalency for the Health and Safety training provided by DPI, per Ms. Smith. The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was not reviewed today due to monitoring tool not being completed for this school year yet. The classroom operates from 7:30 a.m. to 2:30 p.m. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in spaces #1 and #2. The following violations were documented during today’s visit: Violation Number Comment Rule 1757 A valid qualification letter was not on file and available to review at the facility. A qualification letter for one (1) staff member, CB, was not printed and maintained on file. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: 1757: Criminal background qualification letter on file Once criminal background qualification letter is issued, it must be printed and maintained on files. This was corrected during the visit. Achieving Compliance: Due to all violations being corrected during the visit, no compliance letter is required unless you choose to submit. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: We discussed the timeline of the Rated License Assessment. Your last annual compliance visit was conducted on 3/10/25. Your next AC visit will be conducted prior to 3/10/26. I will send you a reminder to submit the application for the Rated License Assessment in Early February 2026. The program is a Head Start grantee. Therefore, Ms. Smith will choose pathway 3. No resources were requested. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 11/14/2024 Number Present: 23 Completed Date: 11/14/2024 Age: From 3 To 5 Total Minutes: 97 Time In: 09:08 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Lee Ann Wright, Preschool Program Operations Coordinator, during the visit. A signed copy of the visit summary was electronically emailed to Ms. Wright and Susanna Smith, Administrator. Today, Ms. Smith accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – Five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 4/10/24. The last fire drill was practiced on 10/31/24. The last shelter-in-place drill was practiced on 11/12/24. The last playground inspection was documented on 11/6/24. The last fire inspection was approved on 3/21/24. The last sanitation inspection was conducted on 9/19/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. In space #1, a group of three-to-four-year-old children engaged in free play. The children played with color blocks, block accessories, puzzles and MagBuilders. The teachers were spread apart in the classroom and attending children’s needs and interacting with them. In space #2, a group of three-to-five-year-old children had breakfast. Two (2) children had food brought from home. These children have nutrition opt-out forms. The other children had pancakes, sausage patty, apple sauce and milk. The teachers were aiding children at the tables. No medications are maintained at this program currently. Both classrooms operates as Developmental-Day classrooms. One (1) new staff files, and two (2) transferred staff files were monitored in full. Other staff files were monitored for criminal background letters and special training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No thermometer was maintained in the refrigerator in space #2. 15A NCAC 18A .2806(j)(2) Technical assistance was provided as follows: 601: refrigerator temperature Refrigerator temperature must maintain forty-five (45) degree or lower. There must be a tool to identify the temperature in the refrigerator. Achieving Compliance: Item 601 was corrected during the visit. There are no outstanding violations from this visit. Consultation is provided as follows: We discussed ECERS-3. NCRLAP is offering Outreach assessment for ERS-3. If you are interested, please contact NCRLAP at Email: ncrlap@uncg.edu or Phone: Toll Free (866)-362-7527. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 11/14/2024 Number Present: 23 Completed Date: 11/14/2024 Age: From 3 To 5 Total Minutes: 97 Time In: 09:08 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Lee Ann Wright, Preschool Program Operations Coordinator, during the visit. A signed copy of the visit summary was electronically emailed to Ms. Wright and Susanna Smith, Administrator. Today, Ms. Smith accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – Five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 4/10/24. The last fire drill was practiced on 10/31/24. The last shelter-in-place drill was practiced on 11/12/24. The last playground inspection was documented on 11/6/24. The last fire inspection was approved on 3/21/24. The last sanitation inspection was conducted on 9/19/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. In space #1, a group of three-to-four-year-old children engaged in free play. The children played with color blocks, block accessories, puzzles and MagBuilders. The teachers were spread apart in the classroom and attending children’s needs and interacting with them. In space #2, a group of three-to-five-year-old children had breakfast. Two (2) children had food brought from home. These children have nutrition opt-out forms. The other children had pancakes, sausage patty, apple sauce and milk. The teachers were aiding children at the tables. No medications are maintained at this program currently. Both classrooms operates as Developmental-Day classrooms. One (1) new staff files, and two (2) transferred staff files were monitored in full. Other staff files were monitored for criminal background letters and special training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No thermometer was maintained in the refrigerator in space #2. 15A NCAC 18A .2806(j)(2) Technical assistance was provided as follows: 601: refrigerator temperature Refrigerator temperature must maintain forty-five (45) degree or lower. There must be a tool to identify the temperature in the refrigerator. Achieving Compliance: Item 601 was corrected during the visit. There are no outstanding violations from this visit. Consultation is provided as follows: We discussed ECERS-3. NCRLAP is offering Outreach assessment for ERS-3. If you are interested, please contact NCRLAP at Email: ncrlap@uncg.edu or Phone: Toll Free (866)-362-7527. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 11/14/2024 Number Present: 23 Completed Date: 11/14/2024 Age: From 3 To 5 Total Minutes: 97 Time In: 09:08 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Lee Ann Wright, Preschool Program Operations Coordinator, during the visit. A signed copy of the visit summary was electronically emailed to Ms. Wright and Susanna Smith, Administrator. Today, Ms. Smith accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – Five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 4/10/24. The last fire drill was practiced on 10/31/24. The last shelter-in-place drill was practiced on 11/12/24. The last playground inspection was documented on 11/6/24. The last fire inspection was approved on 3/21/24. The last sanitation inspection was conducted on 9/19/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. In space #1, a group of three-to-four-year-old children engaged in free play. The children played with color blocks, block accessories, puzzles and MagBuilders. The teachers were spread apart in the classroom and attending children’s needs and interacting with them. In space #2, a group of three-to-five-year-old children had breakfast. Two (2) children had food brought from home. These children have nutrition opt-out forms. The other children had pancakes, sausage patty, apple sauce and milk. The teachers were aiding children at the tables. No medications are maintained at this program currently. Both classrooms operates as Developmental-Day classrooms. One (1) new staff files, and two (2) transferred staff files were monitored in full. Other staff files were monitored for criminal background letters and special training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No thermometer was maintained in the refrigerator in space #2. 15A NCAC 18A .2806(j)(2) Technical assistance was provided as follows: 601: refrigerator temperature Refrigerator temperature must maintain forty-five (45) degree or lower. There must be a tool to identify the temperature in the refrigerator. Achieving Compliance: Item 601 was corrected during the visit. There are no outstanding violations from this visit. Consultation is provided as follows: We discussed ECERS-3. NCRLAP is offering Outreach assessment for ERS-3. If you are interested, please contact NCRLAP at Email: ncrlap@uncg.edu or Phone: Toll Free (866)-362-7527. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 11/14/2024 Number Present: 23 Completed Date: 11/14/2024 Age: From 3 To 5 Total Minutes: 97 Time In: 09:08 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Lee Ann Wright, Preschool Program Operations Coordinator, during the visit. A signed copy of the visit summary was electronically emailed to Ms. Wright and Susanna Smith, Administrator. Today, Ms. Smith accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-eight (98) percent as of today prior to this visit. Permit type – Five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. The last annual compliance visit was conducted on 4/10/24. The last fire drill was practiced on 10/31/24. The last shelter-in-place drill was practiced on 11/12/24. The last playground inspection was documented on 11/6/24. The last fire inspection was approved on 3/21/24. The last sanitation inspection was conducted on 9/19/24 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. In space #1, a group of three-to-four-year-old children engaged in free play. The children played with color blocks, block accessories, puzzles and MagBuilders. The teachers were spread apart in the classroom and attending children’s needs and interacting with them. In space #2, a group of three-to-five-year-old children had breakfast. Two (2) children had food brought from home. These children have nutrition opt-out forms. The other children had pancakes, sausage patty, apple sauce and milk. The teachers were aiding children at the tables. No medications are maintained at this program currently. Both classrooms operates as Developmental-Day classrooms. One (1) new staff files, and two (2) transferred staff files were monitored in full. Other staff files were monitored for criminal background letters and special training. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. No thermometer was maintained in the refrigerator in space #2. 15A NCAC 18A .2806(j)(2) Technical assistance was provided as follows: 601: refrigerator temperature Refrigerator temperature must maintain forty-five (45) degree or lower. There must be a tool to identify the temperature in the refrigerator. Achieving Compliance: Item 601 was corrected during the visit. There are no outstanding violations from this visit. Consultation is provided as follows: We discussed ECERS-3. NCRLAP is offering Outreach assessment for ERS-3. If you are interested, please contact NCRLAP at Email: ncrlap@uncg.edu or Phone: Toll Free (866)-362-7527. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/5/2023 Number Present: 26 Completed Date: 10/5/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 08:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lee Ann Wright, Operations Coordinator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Lee Ann Wright, Operations Coordinator, was available during today’s visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percentage as of 9/25/23. Permit type – Five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. This facility’s requirements are met for Transportation, NC Pre-K, Head Start and Developmental-Day. The last annual compliance visit was conducted on 4/13/23. The last fire drill was practiced on 9/7/23. The last shelter-in-place drill was practiced on 9/8/23. The last lockdown drill was practiced on 9/14/23. The last playground inspection was documented on 9/14/23. The last fire inspection was approved on 9/28/23. An original fire inspection form was submitted during today’s visit. The last sanitation inspection was conducted on 12/7/22 with two (2) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. In space #1, a group of three-to-five-year-old children engaged in free play. Children played with blocks, magnetic letters, and housekeeping materials. Five (5) minutes warning was given before the clean up time. A clean-up song was played on the Smart screen while children cleaned up and joined the group area. Teachers aided children to clean up. After the clean up time, the children transitioned to a group time, when Smart screen was used to conduct a greeting activity. The transition was smooth without conflict. Teachers gave prompt in a calm manner and explained reasoning. During the group time, one of the teachers cleaned the tables for breakfast. Today’s breakfast was biscuit with egg, cheese, bacon, banana, and milk. The items matched what were listed on the menu. This is an NC Pre-K classroom. Screen time log was completed for the group activities. In space #2, a group of three-to-four-year-old children engaged in free play. One of the teachers worked with three (3) children built a city in the block area. The teacher used signs to mediate conflicts among children. Two (2) children were in a quiet area. One (1) of the teachers took four (4) children to the playground during free play time. The group joined the classroom to have breakfast after clean-up time. One (1) of the children refused to clean up the magnetic letters. One (1) of the teachers calmly reminded the child to clean up multiple times. The interactions were intentional and attentive. The supervision was thorough. Space #2 is a Developmental-Day classroom. Playground was monitored. There are a slide structure, a climber, an obstacle course, tires, a sandbox, a playhouse and a quiet area are available. No hazards were observed. Medications were monitored. Two (2) children are on emergency medications in space #2. Action plans and permission forms were valid. I interviewed a Family Engagement Coordinator. The program conducts, homevisits, parent-teacher conferences, field trips, meet the teacher night, volunteer opportunities, newsletters, hand-outs, Parent-Square messaging system, Instagram as parent engagement. There are no new staff members at this facility. Nine (9) existing staff files were reviewed for criminal background qualifying letters and First Aid/CPR certificates. All staff members have valid qualification letters and FA/CPR certificates. ABCMS system was checked for all staff members criminal background checks during the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children three-to-four years of age in space #1 and four (4) children, three-to-four years of age in space #2 for coming to school/going home. The emergency information of the children is maintained on the bus. The program uses public school buses. The off-site verification form was reviewed for the seven (7) bus drivers. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space #2 (room 118). The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was or was not reviewed today. The facility recently received the notice of NC Pre-K monitoring for this school year. The submission has to be made by the end of November. The classroom operates from 8 a.m. to 2:30p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Four (4) children in space #2 came back to the classroom after playground time, and one (1) of the children washed his/her hands. Other three (3) children were directed to join the group time. 15A NCAC 18A .2803(c) Technical assistance was provided as follows: 608: Handwashing Children shall wash hands upon arrival, after use of toilet, before eating, after water play, after outdoor play and after dealing with animals. 15A NCAC 18A .2803 HANDWASHING (b) Children shall wash hands upon arrival at the child care center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/19/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: Hall Fletcher Pre-K is in cohort three (3). Your prep-year will be July 2025 to June 2026, and the assessment year will be July 2026 to June 2027. I will contact you in July 2025 to discuss the details. There is no concerns at this facility for education, program and practice. I was impressed with your teacher practice and interaction with children. Documents were well-organized. Thank you for your effort for the best practice. If you have any questions or concerns regarding the Stabilization, Expansion and Access Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/5/2023 Number Present: 26 Completed Date: 10/5/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 08:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lee Ann Wright, Operations Coordinator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Lee Ann Wright, Operations Coordinator, was available during today’s visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percentage as of 9/25/23. Permit type – Five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. This facility’s requirements are met for Transportation, NC Pre-K, Head Start and Developmental-Day. The last annual compliance visit was conducted on 4/13/23. The last fire drill was practiced on 9/7/23. The last shelter-in-place drill was practiced on 9/8/23. The last lockdown drill was practiced on 9/14/23. The last playground inspection was documented on 9/14/23. The last fire inspection was approved on 9/28/23. An original fire inspection form was submitted during today’s visit. The last sanitation inspection was conducted on 12/7/22 with two (2) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. In space #1, a group of three-to-five-year-old children engaged in free play. Children played with blocks, magnetic letters, and housekeeping materials. Five (5) minutes warning was given before the clean up time. A clean-up song was played on the Smart screen while children cleaned up and joined the group area. Teachers aided children to clean up. After the clean up time, the children transitioned to a group time, when Smart screen was used to conduct a greeting activity. The transition was smooth without conflict. Teachers gave prompt in a calm manner and explained reasoning. During the group time, one of the teachers cleaned the tables for breakfast. Today’s breakfast was biscuit with egg, cheese, bacon, banana, and milk. The items matched what were listed on the menu. This is an NC Pre-K classroom. Screen time log was completed for the group activities. In space #2, a group of three-to-four-year-old children engaged in free play. One of the teachers worked with three (3) children built a city in the block area. The teacher used signs to mediate conflicts among children. Two (2) children were in a quiet area. One (1) of the teachers took four (4) children to the playground during free play time. The group joined the classroom to have breakfast after clean-up time. One (1) of the children refused to clean up the magnetic letters. One (1) of the teachers calmly reminded the child to clean up multiple times. The interactions were intentional and attentive. The supervision was thorough. Space #2 is a Developmental-Day classroom. Playground was monitored. There are a slide structure, a climber, an obstacle course, tires, a sandbox, a playhouse and a quiet area are available. No hazards were observed. Medications were monitored. Two (2) children are on emergency medications in space #2. Action plans and permission forms were valid. I interviewed a Family Engagement Coordinator. The program conducts, homevisits, parent-teacher conferences, field trips, meet the teacher night, volunteer opportunities, newsletters, hand-outs, Parent-Square messaging system, Instagram as parent engagement. There are no new staff members at this facility. Nine (9) existing staff files were reviewed for criminal background qualifying letters and First Aid/CPR certificates. All staff members have valid qualification letters and FA/CPR certificates. ABCMS system was checked for all staff members criminal background checks during the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children three-to-four years of age in space #1 and four (4) children, three-to-four years of age in space #2 for coming to school/going home. The emergency information of the children is maintained on the bus. The program uses public school buses. The off-site verification form was reviewed for the seven (7) bus drivers. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space #2 (room 118). The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was or was not reviewed today. The facility recently received the notice of NC Pre-K monitoring for this school year. The submission has to be made by the end of November. The classroom operates from 8 a.m. to 2:30p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Four (4) children in space #2 came back to the classroom after playground time, and one (1) of the children washed his/her hands. Other three (3) children were directed to join the group time. 15A NCAC 18A .2803(c) Technical assistance was provided as follows: 608: Handwashing Children shall wash hands upon arrival, after use of toilet, before eating, after water play, after outdoor play and after dealing with animals. 15A NCAC 18A .2803 HANDWASHING (b) Children shall wash hands upon arrival at the child care center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/19/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: Hall Fletcher Pre-K is in cohort three (3). Your prep-year will be July 2025 to June 2026, and the assessment year will be July 2026 to June 2027. I will contact you in July 2025 to discuss the details. There is no concerns at this facility for education, program and practice. I was impressed with your teacher practice and interaction with children. Documents were well-organized. Thank you for your effort for the best practice. If you have any questions or concerns regarding the Stabilization, Expansion and Access Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/5/2023 Number Present: 26 Completed Date: 10/5/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 08:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lee Ann Wright, Operations Coordinator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Lee Ann Wright, Operations Coordinator, was available during today’s visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percentage as of 9/25/23. Permit type – Five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. This facility’s requirements are met for Transportation, NC Pre-K, Head Start and Developmental-Day. The last annual compliance visit was conducted on 4/13/23. The last fire drill was practiced on 9/7/23. The last shelter-in-place drill was practiced on 9/8/23. The last lockdown drill was practiced on 9/14/23. The last playground inspection was documented on 9/14/23. The last fire inspection was approved on 9/28/23. An original fire inspection form was submitted during today’s visit. The last sanitation inspection was conducted on 12/7/22 with two (2) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. In space #1, a group of three-to-five-year-old children engaged in free play. Children played with blocks, magnetic letters, and housekeeping materials. Five (5) minutes warning was given before the clean up time. A clean-up song was played on the Smart screen while children cleaned up and joined the group area. Teachers aided children to clean up. After the clean up time, the children transitioned to a group time, when Smart screen was used to conduct a greeting activity. The transition was smooth without conflict. Teachers gave prompt in a calm manner and explained reasoning. During the group time, one of the teachers cleaned the tables for breakfast. Today’s breakfast was biscuit with egg, cheese, bacon, banana, and milk. The items matched what were listed on the menu. This is an NC Pre-K classroom. Screen time log was completed for the group activities. In space #2, a group of three-to-four-year-old children engaged in free play. One of the teachers worked with three (3) children built a city in the block area. The teacher used signs to mediate conflicts among children. Two (2) children were in a quiet area. One (1) of the teachers took four (4) children to the playground during free play time. The group joined the classroom to have breakfast after clean-up time. One (1) of the children refused to clean up the magnetic letters. One (1) of the teachers calmly reminded the child to clean up multiple times. The interactions were intentional and attentive. The supervision was thorough. Space #2 is a Developmental-Day classroom. Playground was monitored. There are a slide structure, a climber, an obstacle course, tires, a sandbox, a playhouse and a quiet area are available. No hazards were observed. Medications were monitored. Two (2) children are on emergency medications in space #2. Action plans and permission forms were valid. I interviewed a Family Engagement Coordinator. The program conducts, homevisits, parent-teacher conferences, field trips, meet the teacher night, volunteer opportunities, newsletters, hand-outs, Parent-Square messaging system, Instagram as parent engagement. There are no new staff members at this facility. Nine (9) existing staff files were reviewed for criminal background qualifying letters and First Aid/CPR certificates. All staff members have valid qualification letters and FA/CPR certificates. ABCMS system was checked for all staff members criminal background checks during the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children three-to-four years of age in space #1 and four (4) children, three-to-four years of age in space #2 for coming to school/going home. The emergency information of the children is maintained on the bus. The program uses public school buses. The off-site verification form was reviewed for the seven (7) bus drivers. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space #2 (room 118). The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was or was not reviewed today. The facility recently received the notice of NC Pre-K monitoring for this school year. The submission has to be made by the end of November. The classroom operates from 8 a.m. to 2:30p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Four (4) children in space #2 came back to the classroom after playground time, and one (1) of the children washed his/her hands. Other three (3) children were directed to join the group time. 15A NCAC 18A .2803(c) Technical assistance was provided as follows: 608: Handwashing Children shall wash hands upon arrival, after use of toilet, before eating, after water play, after outdoor play and after dealing with animals. 15A NCAC 18A .2803 HANDWASHING (b) Children shall wash hands upon arrival at the child care center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/19/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: Hall Fletcher Pre-K is in cohort three (3). Your prep-year will be July 2025 to June 2026, and the assessment year will be July 2026 to June 2027. I will contact you in July 2025 to discuss the details. There is no concerns at this facility for education, program and practice. I was impressed with your teacher practice and interaction with children. Documents were well-organized. Thank you for your effort for the best practice. If you have any questions or concerns regarding the Stabilization, Expansion and Access Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/5/2023 Number Present: 26 Completed Date: 10/5/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 08:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lee Ann Wright, Operations Coordinator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Lee Ann Wright, Operations Coordinator, was available during today’s visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percentage as of 9/25/23. Permit type – Five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. This facility’s requirements are met for Transportation, NC Pre-K, Head Start and Developmental-Day. The last annual compliance visit was conducted on 4/13/23. The last fire drill was practiced on 9/7/23. The last shelter-in-place drill was practiced on 9/8/23. The last lockdown drill was practiced on 9/14/23. The last playground inspection was documented on 9/14/23. The last fire inspection was approved on 9/28/23. An original fire inspection form was submitted during today’s visit. The last sanitation inspection was conducted on 12/7/22 with two (2) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. In space #1, a group of three-to-five-year-old children engaged in free play. Children played with blocks, magnetic letters, and housekeeping materials. Five (5) minutes warning was given before the clean up time. A clean-up song was played on the Smart screen while children cleaned up and joined the group area. Teachers aided children to clean up. After the clean up time, the children transitioned to a group time, when Smart screen was used to conduct a greeting activity. The transition was smooth without conflict. Teachers gave prompt in a calm manner and explained reasoning. During the group time, one of the teachers cleaned the tables for breakfast. Today’s breakfast was biscuit with egg, cheese, bacon, banana, and milk. The items matched what were listed on the menu. This is an NC Pre-K classroom. Screen time log was completed for the group activities. In space #2, a group of three-to-four-year-old children engaged in free play. One of the teachers worked with three (3) children built a city in the block area. The teacher used signs to mediate conflicts among children. Two (2) children were in a quiet area. One (1) of the teachers took four (4) children to the playground during free play time. The group joined the classroom to have breakfast after clean-up time. One (1) of the children refused to clean up the magnetic letters. One (1) of the teachers calmly reminded the child to clean up multiple times. The interactions were intentional and attentive. The supervision was thorough. Space #2 is a Developmental-Day classroom. Playground was monitored. There are a slide structure, a climber, an obstacle course, tires, a sandbox, a playhouse and a quiet area are available. No hazards were observed. Medications were monitored. Two (2) children are on emergency medications in space #2. Action plans and permission forms were valid. I interviewed a Family Engagement Coordinator. The program conducts, homevisits, parent-teacher conferences, field trips, meet the teacher night, volunteer opportunities, newsletters, hand-outs, Parent-Square messaging system, Instagram as parent engagement. There are no new staff members at this facility. Nine (9) existing staff files were reviewed for criminal background qualifying letters and First Aid/CPR certificates. All staff members have valid qualification letters and FA/CPR certificates. ABCMS system was checked for all staff members criminal background checks during the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children three-to-four years of age in space #1 and four (4) children, three-to-four years of age in space #2 for coming to school/going home. The emergency information of the children is maintained on the bus. The program uses public school buses. The off-site verification form was reviewed for the seven (7) bus drivers. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space #2 (room 118). The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was or was not reviewed today. The facility recently received the notice of NC Pre-K monitoring for this school year. The submission has to be made by the end of November. The classroom operates from 8 a.m. to 2:30p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Four (4) children in space #2 came back to the classroom after playground time, and one (1) of the children washed his/her hands. Other three (3) children were directed to join the group time. 15A NCAC 18A .2803(c) Technical assistance was provided as follows: 608: Handwashing Children shall wash hands upon arrival, after use of toilet, before eating, after water play, after outdoor play and after dealing with animals. 15A NCAC 18A .2803 HANDWASHING (b) Children shall wash hands upon arrival at the child care center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/19/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: Hall Fletcher Pre-K is in cohort three (3). Your prep-year will be July 2025 to June 2026, and the assessment year will be July 2026 to June 2027. I will contact you in July 2025 to discuss the details. There is no concerns at this facility for education, program and practice. I was impressed with your teacher practice and interaction with children. Documents were well-organized. Thank you for your effort for the best practice. If you have any questions or concerns regarding the Stabilization, Expansion and Access Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HALL FLETCHER PRE-K Facility ID: 11000838 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 10/5/2023 Number Present: 26 Completed Date: 10/5/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 08:45 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by Lee Ann Wright, Operations Coordinator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Today, Lee Ann Wright, Operations Coordinator, was available during today’s visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percentage as of 9/25/23. Permit type – Five-star center license issued on 11/21/22. Special Services/Restrictions – daytime care, meets enhanced space and reduced ratios. Certified Developmental-Day. This facility’s requirements are met for Transportation, NC Pre-K, Head Start and Developmental-Day. The last annual compliance visit was conducted on 4/13/23. The last fire drill was practiced on 9/7/23. The last shelter-in-place drill was practiced on 9/8/23. The last lockdown drill was practiced on 9/14/23. The last playground inspection was documented on 9/14/23. The last fire inspection was approved on 9/28/23. An original fire inspection form was submitted during today’s visit. The last sanitation inspection was conducted on 12/7/22 with two (2) demerits for a superior classification. The Emergency Medical Care plan was posted and is current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival, I announced my presence and the purpose of the visit. In space #1, a group of three-to-five-year-old children engaged in free play. Children played with blocks, magnetic letters, and housekeeping materials. Five (5) minutes warning was given before the clean up time. A clean-up song was played on the Smart screen while children cleaned up and joined the group area. Teachers aided children to clean up. After the clean up time, the children transitioned to a group time, when Smart screen was used to conduct a greeting activity. The transition was smooth without conflict. Teachers gave prompt in a calm manner and explained reasoning. During the group time, one of the teachers cleaned the tables for breakfast. Today’s breakfast was biscuit with egg, cheese, bacon, banana, and milk. The items matched what were listed on the menu. This is an NC Pre-K classroom. Screen time log was completed for the group activities. In space #2, a group of three-to-four-year-old children engaged in free play. One of the teachers worked with three (3) children built a city in the block area. The teacher used signs to mediate conflicts among children. Two (2) children were in a quiet area. One (1) of the teachers took four (4) children to the playground during free play time. The group joined the classroom to have breakfast after clean-up time. One (1) of the children refused to clean up the magnetic letters. One (1) of the teachers calmly reminded the child to clean up multiple times. The interactions were intentional and attentive. The supervision was thorough. Space #2 is a Developmental-Day classroom. Playground was monitored. There are a slide structure, a climber, an obstacle course, tires, a sandbox, a playhouse and a quiet area are available. No hazards were observed. Medications were monitored. Two (2) children are on emergency medications in space #2. Action plans and permission forms were valid. I interviewed a Family Engagement Coordinator. The program conducts, homevisits, parent-teacher conferences, field trips, meet the teacher night, volunteer opportunities, newsletters, hand-outs, Parent-Square messaging system, Instagram as parent engagement. There are no new staff members at this facility. Nine (9) existing staff files were reviewed for criminal background qualifying letters and First Aid/CPR certificates. All staff members have valid qualification letters and FA/CPR certificates. ABCMS system was checked for all staff members criminal background checks during the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport two (2) children three-to-four years of age in space #1 and four (4) children, three-to-four years of age in space #2 for coming to school/going home. The emergency information of the children is maintained on the bus. The program uses public school buses. The off-site verification form was reviewed for the seven (7) bus drivers. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space #2 (room 118). The NC Pre-K requirements in section .3000 of the childcare rules were monitored for compliance. The NC Pre-K Program Site Monitoring Tool was or was not reviewed today. The facility recently received the notice of NC Pre-K monitoring for this school year. The submission has to be made by the end of November. The classroom operates from 8 a.m. to 2:30p.m. The following violations were documented during today’s visit: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Four (4) children in space #2 came back to the classroom after playground time, and one (1) of the children washed his/her hands. Other three (3) children were directed to join the group time. 15A NCAC 18A .2803(c) Technical assistance was provided as follows: 608: Handwashing Children shall wash hands upon arrival, after use of toilet, before eating, after water play, after outdoor play and after dealing with animals. 15A NCAC 18A .2803 HANDWASHING (b) Children shall wash hands upon arrival at the child care center; after each diaper change or visit to the toilet; before eating meals or snacks; before and after water play; after outdoor activity; and after handling animals or animal cages. Except for diapering and before eating meals or snacks, hand sanitizing products may be used in lieu of handwashing while children are outdoors if hands are washed upon returning indoors. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/19/23. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Rated License Assessment: Hall Fletcher Pre-K is in cohort three (3). Your prep-year will be July 2025 to June 2026, and the assessment year will be July 2026 to June 2027. I will contact you in July 2025 to discuss the details. There is no concerns at this facility for education, program and practice. I was impressed with your teacher practice and interaction with children. Documents were well-organized. Thank you for your effort for the best practice. If you have any questions or concerns regarding the Stabilization, Expansion and Access Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times