Childcare Network #179

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/16/2026 Number Present: 0 Completed Date: 2/16/2026 Age: From 0 To 0 Total Minutes: 193 Time In: 10:30 AM Time Out: 01:43 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computer-generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant, during the visit. However, a facility signature was not obtained due to the administrator present on-site not being a legal designee for Childcare Network #179. A consultant-signed copy of the visit summary was electronically emailed to Lindsey Garner, District Manager, for review and signature. This facility has been closed since November 2025 due to staff shortages. Per recent communication with Ms. Garner, the center may reopen by the end of March 2026. Upon arrival, no adults or children were present at the facility, and the building was dark. At 10:30 a.m., I contacted Ms. Garner via phone and announced my presence at the facility. Ms. Garner did not answer the call; therefore, a voicemail message was left. At 11:27 a.m., I contacted Ms. Garner again and left a second voicemail message. At 11:29 a.m., I selected the option to speak with an operator; however, the call connected to voicemail. No message was left at that time. I then contacted Childcare Network #178, which is located approximately 8.2 miles from Childcare Network #179. Multiple call options were presented, and I selected the “other” option. The call was directed to a Childcare Network line that connects calls to Childcare Network facilities across North Carolina. The operator offered to connect the call to the corporate phone number previously used to contact Ms. Garner. Since I had already attempted contact twice, I requested to be connected to Childcare Network #178. The call went to voicemail, and I left a message. At 11:40 a.m., I contacted the administrator at Childcare Network #177 and spoke with him/her. He/she was unable to meet me at the facility due to staff shortages but offered to contact Ms. Garner on my behalf. At 11:45 a.m., the administrator at Childcare Network #177 called and informed me that the administrator at Childcare Network #178 was on his/her way to Childcare Network #179. At approximately 12:21 p.m., Mary Virella, Administrator at Childcare Network #178, arrived at the center and allowed me to enter the building. Limited monitoring of child care requirements was conducted during today’s visit including but not limited to hazardous products, safe indoor/outdoor environment, medications left on-site and posters. Ms. Virella accompanied to the walk-through. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored but only completed partially. Additional visit must be conducted when children returned to the center. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-eight (88) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, CHILD DEVELOPMENT SCHOOLS NORTH CAROLINA, LLC, is current/active as of 2/9/26. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. Due to the program not in operation, some of the following has not been completed since October. Last fire drill was practiced on 10/28/25. The last shelter-in-place drill was practiced on 9/9/25. The last playground inspection was not available for review. This program was closed temporarily due to staff shortages in late October/November. Ms. Virella estimates the date of closing to be 10/31/25. The last fire inspection was approved on 10/2/25. New fire inspection was submitted by Ms. Virella during the visit. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted but not current. Previous administrator’s name was still listed. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 11/13/23 without hazards. Lead paint and asbestos testing was completed on 5/16/24. No staff members were listed on the Automated Criminal Background Check Management System (ABCMS). A walk-through of the building was conducted with Ms. Virella. No other staff members or children were present. No safety hazards were observed inside the building. In Space #5, six (6) over-the-counter creams/ointments remained in the classroom. Of the six (6) products observed, permission forms for five (5) medications/creams/ointments were expired. The center’s license, safe sleep policies, and safe sleep poster were posted appropriately. The playgrounds were monitored. The mulch in the fall zones on Playground (PG) #1, #2, and #4 was measured at eight (8) inches. Animal droppings were observed on PG #2. Angeles tricycles with a seat height of approximately seventeen (17) inches were observed on the infant/toddler playground. On PG #4 — the Two’s playground — three (3) small sandboxes were observed. These consisted of fabric-based borders used for sand play. All three (3) were partially buried in the sand, and portions of the fabric extending above ground level could present tripping hazards. Due to no children or staff members currently working at this site, no files were reviewed during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. One (1) white bus was on the premises during the visit, but the bus was out-of-commission due to mechanical issues, per Ms. Virella. Prior use of the bus after repairs, registration for the bus must be renewed. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. Metal part located behind the seat of Angles tricycles were rusted in sections for four (4) tricycles on the blacktop section of playground #5- infant/toddler playground. Additionally, animal droppings were observed in the fall zone for the slide in PG #2, School-age playground. The shade on PG #1- KPA playground was torn. .0601(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. Additionally, bolts in the garden, and infant/toddler playground were protruding. The bolts located on the fence by the entrance gate in the Garden extended outwards approximately for one (1) inch. The bots located specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The permission forms for five (5) medications in space #5 expired but the medications were not returned to the parents or discarded. The permission form for Gentle Steps Diaper Cream expired on 1/23/26. The permission form for Care All Zinc Oxide ointment expired on 12/5/25. The permission form for A+D diaper rash ointment expired on 7/23/25. The permission form for Playtex Zinc Oxide diaper rash cream expired on 11/18/25.THe permission form for Vitamins A+D diaper ointment expired on 2/6/26. .0803(12) Technical assistance was provided as follows: 705: safe environment • Metal part located behind the seat and pedals of Angles tricycles were rusted in sections on the blacktop section of playground #5- infant/toddler playground. • Animal droppings were observed on PG#2 – school-age playground • Shades on PG #1 – KPA, PG #2 – school-age and PG #4 – two’s were torn and displaced. • Sandbox on PG #4- Two’s were buried partially in the sand and some fabrics appeared above the ground. To comply, rust on the tricycles must be removed or covered. Animal droppings must be removed and inaccessible to the children. Shades are not required for some of the playgrounds, where shading are provided by tree, hills, building, etc. However, the shade on the PG #1-KPA must be replaced as it is the only source of shades. Sandboxes can be dug out and re-set sturdy on the playground. Ms. Virella planned to communicate with Ms. Garner to spray paint the tricycles, possibly replace the shade on PG #1. I will contact Ms. Garner via email regarding the sandboxes. 824: Protrusion and height of fence The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. This may be due to build up of dirt and debris at the bottom of the fence, or it is possible that fence sank in the ground over time. To comply, you must add additional material(s) to the current fence to meet the required four (4) feet in height. Plywood and corrugated drain pipes are the common choice among other providers. Bolts in the garden, and infant/toddler playground, specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch to one (1) inch. To comply, you must cut the bolts that are protruding. Due to Ms. Garner being unavailable on-site, further discussions would be made via email after the visit. However, Ms. Virella and I discussed the violations. She is planning to contact maintenance personnel to cut the bolts. 849: expired permission form Within seventy-two (72) hours of permission form being expired, the medications must be returned to the parents or discarded. In space #5, the permission forms for Gentle Steps Diaper Cream, Care All Zinc Oxide ointment, A+D diaper rash ointment, Playtex Zinc Oxide diaper rash cream and Vitamins A + D ointment were expired. Ms. Virella did not think that the children that the creams/ointment belongs may return to the program. During the visit. She disposed of the creams/ointment that the permission forms expired. Therefore, this item was marked corrected during the visit. Achieving Compliance: Not all monitoring of child care rules were completed during today’s visit. Additional violation may be added to the visit when additional monitoring is completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Name and position of individual submitting compliance statement • Signed statement of compliance I must receive your compliance statement by 3/2/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position. It must be sent from the email address registered with the DCDEE (this serves as your signature):to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Re-opening schedule: As it was mentioned in a previous paragraph, an additional visit is required to review monitoring items when children are present. Please communicate the re-opening date with me as it becomes available. Developmentally appropriate outdoor equipment I reviewed the product information on Angeles tricycles on School In website. Per information found on the website, Angeles tricycles with seat height of 16 ½ inches were for children ages four (4) to eight (8) years. The Angeles tricycles with seat height of twelve (12) inches are for children ages 18-24 months old. Four (4) Angeles tricycles were present on the blacktop portion of infant/toddler playground are not age or developmentally appropriate. Ms. Virella removed the tricycles from PG #5 and placed them on the Blacktop playground. ABCMS roster: Upon hiring new staff members for the program, you must add them to the facility’s roster. Not completing this task by re-opening date may result in an additional violation. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/16/2026 Number Present: 0 Completed Date: 2/16/2026 Age: From 0 To 0 Total Minutes: 193 Time In: 10:30 AM Time Out: 01:43 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computer-generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant, during the visit. However, a facility signature was not obtained due to the administrator present on-site not being a legal designee for Childcare Network #179. A consultant-signed copy of the visit summary was electronically emailed to Lindsey Garner, District Manager, for review and signature. This facility has been closed since November 2025 due to staff shortages. Per recent communication with Ms. Garner, the center may reopen by the end of March 2026. Upon arrival, no adults or children were present at the facility, and the building was dark. At 10:30 a.m., I contacted Ms. Garner via phone and announced my presence at the facility. Ms. Garner did not answer the call; therefore, a voicemail message was left. At 11:27 a.m., I contacted Ms. Garner again and left a second voicemail message. At 11:29 a.m., I selected the option to speak with an operator; however, the call connected to voicemail. No message was left at that time. I then contacted Childcare Network #178, which is located approximately 8.2 miles from Childcare Network #179. Multiple call options were presented, and I selected the “other” option. The call was directed to a Childcare Network line that connects calls to Childcare Network facilities across North Carolina. The operator offered to connect the call to the corporate phone number previously used to contact Ms. Garner. Since I had already attempted contact twice, I requested to be connected to Childcare Network #178. The call went to voicemail, and I left a message. At 11:40 a.m., I contacted the administrator at Childcare Network #177 and spoke with him/her. He/she was unable to meet me at the facility due to staff shortages but offered to contact Ms. Garner on my behalf. At 11:45 a.m., the administrator at Childcare Network #177 called and informed me that the administrator at Childcare Network #178 was on his/her way to Childcare Network #179. At approximately 12:21 p.m., Mary Virella, Administrator at Childcare Network #178, arrived at the center and allowed me to enter the building. Limited monitoring of child care requirements was conducted during today’s visit including but not limited to hazardous products, safe indoor/outdoor environment, medications left on-site and posters. Ms. Virella accompanied to the walk-through. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored but only completed partially. Additional visit must be conducted when children returned to the center. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-eight (88) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, CHILD DEVELOPMENT SCHOOLS NORTH CAROLINA, LLC, is current/active as of 2/9/26. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. Due to the program not in operation, some of the following has not been completed since October. Last fire drill was practiced on 10/28/25. The last shelter-in-place drill was practiced on 9/9/25. The last playground inspection was not available for review. This program was closed temporarily due to staff shortages in late October/November. Ms. Virella estimates the date of closing to be 10/31/25. The last fire inspection was approved on 10/2/25. New fire inspection was submitted by Ms. Virella during the visit. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted but not current. Previous administrator’s name was still listed. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 11/13/23 without hazards. Lead paint and asbestos testing was completed on 5/16/24. No staff members were listed on the Automated Criminal Background Check Management System (ABCMS). A walk-through of the building was conducted with Ms. Virella. No other staff members or children were present. No safety hazards were observed inside the building. In Space #5, six (6) over-the-counter creams/ointments remained in the classroom. Of the six (6) products observed, permission forms for five (5) medications/creams/ointments were expired. The center’s license, safe sleep policies, and safe sleep poster were posted appropriately. The playgrounds were monitored. The mulch in the fall zones on Playground (PG) #1, #2, and #4 was measured at eight (8) inches. Animal droppings were observed on PG #2. Angeles tricycles with a seat height of approximately seventeen (17) inches were observed on the infant/toddler playground. On PG #4 — the Two’s playground — three (3) small sandboxes were observed. These consisted of fabric-based borders used for sand play. All three (3) were partially buried in the sand, and portions of the fabric extending above ground level could present tripping hazards. Due to no children or staff members currently working at this site, no files were reviewed during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. One (1) white bus was on the premises during the visit, but the bus was out-of-commission due to mechanical issues, per Ms. Virella. Prior use of the bus after repairs, registration for the bus must be renewed. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. Metal part located behind the seat of Angles tricycles were rusted in sections for four (4) tricycles on the blacktop section of playground #5- infant/toddler playground. Additionally, animal droppings were observed in the fall zone for the slide in PG #2, School-age playground. The shade on PG #1- KPA playground was torn. .0601(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. Additionally, bolts in the garden, and infant/toddler playground were protruding. The bolts located on the fence by the entrance gate in the Garden extended outwards approximately for one (1) inch. The bots located specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The permission forms for five (5) medications in space #5 expired but the medications were not returned to the parents or discarded. The permission form for Gentle Steps Diaper Cream expired on 1/23/26. The permission form for Care All Zinc Oxide ointment expired on 12/5/25. The permission form for A+D diaper rash ointment expired on 7/23/25. The permission form for Playtex Zinc Oxide diaper rash cream expired on 11/18/25.THe permission form for Vitamins A+D diaper ointment expired on 2/6/26. .0803(12) Technical assistance was provided as follows: 705: safe environment • Metal part located behind the seat and pedals of Angles tricycles were rusted in sections on the blacktop section of playground #5- infant/toddler playground. • Animal droppings were observed on PG#2 – school-age playground • Shades on PG #1 – KPA, PG #2 – school-age and PG #4 – two’s were torn and displaced. • Sandbox on PG #4- Two’s were buried partially in the sand and some fabrics appeared above the ground. To comply, rust on the tricycles must be removed or covered. Animal droppings must be removed and inaccessible to the children. Shades are not required for some of the playgrounds, where shading are provided by tree, hills, building, etc. However, the shade on the PG #1-KPA must be replaced as it is the only source of shades. Sandboxes can be dug out and re-set sturdy on the playground. Ms. Virella planned to communicate with Ms. Garner to spray paint the tricycles, possibly replace the shade on PG #1. I will contact Ms. Garner via email regarding the sandboxes. 824: Protrusion and height of fence The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. This may be due to build up of dirt and debris at the bottom of the fence, or it is possible that fence sank in the ground over time. To comply, you must add additional material(s) to the current fence to meet the required four (4) feet in height. Plywood and corrugated drain pipes are the common choice among other providers. Bolts in the garden, and infant/toddler playground, specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch to one (1) inch. To comply, you must cut the bolts that are protruding. Due to Ms. Garner being unavailable on-site, further discussions would be made via email after the visit. However, Ms. Virella and I discussed the violations. She is planning to contact maintenance personnel to cut the bolts. 849: expired permission form Within seventy-two (72) hours of permission form being expired, the medications must be returned to the parents or discarded. In space #5, the permission forms for Gentle Steps Diaper Cream, Care All Zinc Oxide ointment, A+D diaper rash ointment, Playtex Zinc Oxide diaper rash cream and Vitamins A + D ointment were expired. Ms. Virella did not think that the children that the creams/ointment belongs may return to the program. During the visit. She disposed of the creams/ointment that the permission forms expired. Therefore, this item was marked corrected during the visit. Achieving Compliance: Not all monitoring of child care rules were completed during today’s visit. Additional violation may be added to the visit when additional monitoring is completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Name and position of individual submitting compliance statement • Signed statement of compliance I must receive your compliance statement by 3/2/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position. It must be sent from the email address registered with the DCDEE (this serves as your signature):to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Re-opening schedule: As it was mentioned in a previous paragraph, an additional visit is required to review monitoring items when children are present. Please communicate the re-opening date with me as it becomes available. Developmentally appropriate outdoor equipment I reviewed the product information on Angeles tricycles on School In website. Per information found on the website, Angeles tricycles with seat height of 16 ½ inches were for children ages four (4) to eight (8) years. The Angeles tricycles with seat height of twelve (12) inches are for children ages 18-24 months old. Four (4) Angeles tricycles were present on the blacktop portion of infant/toddler playground are not age or developmentally appropriate. Ms. Virella removed the tricycles from PG #5 and placed them on the Blacktop playground. ABCMS roster: Upon hiring new staff members for the program, you must add them to the facility’s roster. Not completing this task by re-opening date may result in an additional violation. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/16/2026 Number Present: 0 Completed Date: 2/16/2026 Age: From 0 To 0 Total Minutes: 193 Time In: 10:30 AM Time Out: 01:43 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computer-generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant, during the visit. However, a facility signature was not obtained due to the administrator present on-site not being a legal designee for Childcare Network #179. A consultant-signed copy of the visit summary was electronically emailed to Lindsey Garner, District Manager, for review and signature. This facility has been closed since November 2025 due to staff shortages. Per recent communication with Ms. Garner, the center may reopen by the end of March 2026. Upon arrival, no adults or children were present at the facility, and the building was dark. At 10:30 a.m., I contacted Ms. Garner via phone and announced my presence at the facility. Ms. Garner did not answer the call; therefore, a voicemail message was left. At 11:27 a.m., I contacted Ms. Garner again and left a second voicemail message. At 11:29 a.m., I selected the option to speak with an operator; however, the call connected to voicemail. No message was left at that time. I then contacted Childcare Network #178, which is located approximately 8.2 miles from Childcare Network #179. Multiple call options were presented, and I selected the “other” option. The call was directed to a Childcare Network line that connects calls to Childcare Network facilities across North Carolina. The operator offered to connect the call to the corporate phone number previously used to contact Ms. Garner. Since I had already attempted contact twice, I requested to be connected to Childcare Network #178. The call went to voicemail, and I left a message. At 11:40 a.m., I contacted the administrator at Childcare Network #177 and spoke with him/her. He/she was unable to meet me at the facility due to staff shortages but offered to contact Ms. Garner on my behalf. At 11:45 a.m., the administrator at Childcare Network #177 called and informed me that the administrator at Childcare Network #178 was on his/her way to Childcare Network #179. At approximately 12:21 p.m., Mary Virella, Administrator at Childcare Network #178, arrived at the center and allowed me to enter the building. Limited monitoring of child care requirements was conducted during today’s visit including but not limited to hazardous products, safe indoor/outdoor environment, medications left on-site and posters. Ms. Virella accompanied to the walk-through. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored but only completed partially. Additional visit must be conducted when children returned to the center. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-eight (88) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, CHILD DEVELOPMENT SCHOOLS NORTH CAROLINA, LLC, is current/active as of 2/9/26. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. Due to the program not in operation, some of the following has not been completed since October. Last fire drill was practiced on 10/28/25. The last shelter-in-place drill was practiced on 9/9/25. The last playground inspection was not available for review. This program was closed temporarily due to staff shortages in late October/November. Ms. Virella estimates the date of closing to be 10/31/25. The last fire inspection was approved on 10/2/25. New fire inspection was submitted by Ms. Virella during the visit. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted but not current. Previous administrator’s name was still listed. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 11/13/23 without hazards. Lead paint and asbestos testing was completed on 5/16/24. No staff members were listed on the Automated Criminal Background Check Management System (ABCMS). A walk-through of the building was conducted with Ms. Virella. No other staff members or children were present. No safety hazards were observed inside the building. In Space #5, six (6) over-the-counter creams/ointments remained in the classroom. Of the six (6) products observed, permission forms for five (5) medications/creams/ointments were expired. The center’s license, safe sleep policies, and safe sleep poster were posted appropriately. The playgrounds were monitored. The mulch in the fall zones on Playground (PG) #1, #2, and #4 was measured at eight (8) inches. Animal droppings were observed on PG #2. Angeles tricycles with a seat height of approximately seventeen (17) inches were observed on the infant/toddler playground. On PG #4 — the Two’s playground — three (3) small sandboxes were observed. These consisted of fabric-based borders used for sand play. All three (3) were partially buried in the sand, and portions of the fabric extending above ground level could present tripping hazards. Due to no children or staff members currently working at this site, no files were reviewed during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. One (1) white bus was on the premises during the visit, but the bus was out-of-commission due to mechanical issues, per Ms. Virella. Prior use of the bus after repairs, registration for the bus must be renewed. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. Metal part located behind the seat of Angles tricycles were rusted in sections for four (4) tricycles on the blacktop section of playground #5- infant/toddler playground. Additionally, animal droppings were observed in the fall zone for the slide in PG #2, School-age playground. The shade on PG #1- KPA playground was torn. .0601(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. Additionally, bolts in the garden, and infant/toddler playground were protruding. The bolts located on the fence by the entrance gate in the Garden extended outwards approximately for one (1) inch. The bots located specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The permission forms for five (5) medications in space #5 expired but the medications were not returned to the parents or discarded. The permission form for Gentle Steps Diaper Cream expired on 1/23/26. The permission form for Care All Zinc Oxide ointment expired on 12/5/25. The permission form for A+D diaper rash ointment expired on 7/23/25. The permission form for Playtex Zinc Oxide diaper rash cream expired on 11/18/25.THe permission form for Vitamins A+D diaper ointment expired on 2/6/26. .0803(12) Technical assistance was provided as follows: 705: safe environment • Metal part located behind the seat and pedals of Angles tricycles were rusted in sections on the blacktop section of playground #5- infant/toddler playground. • Animal droppings were observed on PG#2 – school-age playground • Shades on PG #1 – KPA, PG #2 – school-age and PG #4 – two’s were torn and displaced. • Sandbox on PG #4- Two’s were buried partially in the sand and some fabrics appeared above the ground. To comply, rust on the tricycles must be removed or covered. Animal droppings must be removed and inaccessible to the children. Shades are not required for some of the playgrounds, where shading are provided by tree, hills, building, etc. However, the shade on the PG #1-KPA must be replaced as it is the only source of shades. Sandboxes can be dug out and re-set sturdy on the playground. Ms. Virella planned to communicate with Ms. Garner to spray paint the tricycles, possibly replace the shade on PG #1. I will contact Ms. Garner via email regarding the sandboxes. 824: Protrusion and height of fence The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. This may be due to build up of dirt and debris at the bottom of the fence, or it is possible that fence sank in the ground over time. To comply, you must add additional material(s) to the current fence to meet the required four (4) feet in height. Plywood and corrugated drain pipes are the common choice among other providers. Bolts in the garden, and infant/toddler playground, specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch to one (1) inch. To comply, you must cut the bolts that are protruding. Due to Ms. Garner being unavailable on-site, further discussions would be made via email after the visit. However, Ms. Virella and I discussed the violations. She is planning to contact maintenance personnel to cut the bolts. 849: expired permission form Within seventy-two (72) hours of permission form being expired, the medications must be returned to the parents or discarded. In space #5, the permission forms for Gentle Steps Diaper Cream, Care All Zinc Oxide ointment, A+D diaper rash ointment, Playtex Zinc Oxide diaper rash cream and Vitamins A + D ointment were expired. Ms. Virella did not think that the children that the creams/ointment belongs may return to the program. During the visit. She disposed of the creams/ointment that the permission forms expired. Therefore, this item was marked corrected during the visit. Achieving Compliance: Not all monitoring of child care rules were completed during today’s visit. Additional violation may be added to the visit when additional monitoring is completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Name and position of individual submitting compliance statement • Signed statement of compliance I must receive your compliance statement by 3/2/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position. It must be sent from the email address registered with the DCDEE (this serves as your signature):to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Re-opening schedule: As it was mentioned in a previous paragraph, an additional visit is required to review monitoring items when children are present. Please communicate the re-opening date with me as it becomes available. Developmentally appropriate outdoor equipment I reviewed the product information on Angeles tricycles on School In website. Per information found on the website, Angeles tricycles with seat height of 16 ½ inches were for children ages four (4) to eight (8) years. The Angeles tricycles with seat height of twelve (12) inches are for children ages 18-24 months old. Four (4) Angeles tricycles were present on the blacktop portion of infant/toddler playground are not age or developmentally appropriate. Ms. Virella removed the tricycles from PG #5 and placed them on the Blacktop playground. ABCMS roster: Upon hiring new staff members for the program, you must add them to the facility’s roster. Not completing this task by re-opening date may result in an additional violation. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/16/2026 Number Present: 0 Completed Date: 2/16/2026 Age: From 0 To 0 Total Minutes: 193 Time In: 10:30 AM Time Out: 01:43 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computer-generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant, during the visit. However, a facility signature was not obtained due to the administrator present on-site not being a legal designee for Childcare Network #179. A consultant-signed copy of the visit summary was electronically emailed to Lindsey Garner, District Manager, for review and signature. This facility has been closed since November 2025 due to staff shortages. Per recent communication with Ms. Garner, the center may reopen by the end of March 2026. Upon arrival, no adults or children were present at the facility, and the building was dark. At 10:30 a.m., I contacted Ms. Garner via phone and announced my presence at the facility. Ms. Garner did not answer the call; therefore, a voicemail message was left. At 11:27 a.m., I contacted Ms. Garner again and left a second voicemail message. At 11:29 a.m., I selected the option to speak with an operator; however, the call connected to voicemail. No message was left at that time. I then contacted Childcare Network #178, which is located approximately 8.2 miles from Childcare Network #179. Multiple call options were presented, and I selected the “other” option. The call was directed to a Childcare Network line that connects calls to Childcare Network facilities across North Carolina. The operator offered to connect the call to the corporate phone number previously used to contact Ms. Garner. Since I had already attempted contact twice, I requested to be connected to Childcare Network #178. The call went to voicemail, and I left a message. At 11:40 a.m., I contacted the administrator at Childcare Network #177 and spoke with him/her. He/she was unable to meet me at the facility due to staff shortages but offered to contact Ms. Garner on my behalf. At 11:45 a.m., the administrator at Childcare Network #177 called and informed me that the administrator at Childcare Network #178 was on his/her way to Childcare Network #179. At approximately 12:21 p.m., Mary Virella, Administrator at Childcare Network #178, arrived at the center and allowed me to enter the building. Limited monitoring of child care requirements was conducted during today’s visit including but not limited to hazardous products, safe indoor/outdoor environment, medications left on-site and posters. Ms. Virella accompanied to the walk-through. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored but only completed partially. Additional visit must be conducted when children returned to the center. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-eight (88) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, CHILD DEVELOPMENT SCHOOLS NORTH CAROLINA, LLC, is current/active as of 2/9/26. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. Due to the program not in operation, some of the following has not been completed since October. Last fire drill was practiced on 10/28/25. The last shelter-in-place drill was practiced on 9/9/25. The last playground inspection was not available for review. This program was closed temporarily due to staff shortages in late October/November. Ms. Virella estimates the date of closing to be 10/31/25. The last fire inspection was approved on 10/2/25. New fire inspection was submitted by Ms. Virella during the visit. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted but not current. Previous administrator’s name was still listed. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 11/13/23 without hazards. Lead paint and asbestos testing was completed on 5/16/24. No staff members were listed on the Automated Criminal Background Check Management System (ABCMS). A walk-through of the building was conducted with Ms. Virella. No other staff members or children were present. No safety hazards were observed inside the building. In Space #5, six (6) over-the-counter creams/ointments remained in the classroom. Of the six (6) products observed, permission forms for five (5) medications/creams/ointments were expired. The center’s license, safe sleep policies, and safe sleep poster were posted appropriately. The playgrounds were monitored. The mulch in the fall zones on Playground (PG) #1, #2, and #4 was measured at eight (8) inches. Animal droppings were observed on PG #2. Angeles tricycles with a seat height of approximately seventeen (17) inches were observed on the infant/toddler playground. On PG #4 — the Two’s playground — three (3) small sandboxes were observed. These consisted of fabric-based borders used for sand play. All three (3) were partially buried in the sand, and portions of the fabric extending above ground level could present tripping hazards. Due to no children or staff members currently working at this site, no files were reviewed during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. One (1) white bus was on the premises during the visit, but the bus was out-of-commission due to mechanical issues, per Ms. Virella. Prior use of the bus after repairs, registration for the bus must be renewed. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. Metal part located behind the seat of Angles tricycles were rusted in sections for four (4) tricycles on the blacktop section of playground #5- infant/toddler playground. Additionally, animal droppings were observed in the fall zone for the slide in PG #2, School-age playground. The shade on PG #1- KPA playground was torn. .0601(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. Additionally, bolts in the garden, and infant/toddler playground were protruding. The bolts located on the fence by the entrance gate in the Garden extended outwards approximately for one (1) inch. The bots located specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The permission forms for five (5) medications in space #5 expired but the medications were not returned to the parents or discarded. The permission form for Gentle Steps Diaper Cream expired on 1/23/26. The permission form for Care All Zinc Oxide ointment expired on 12/5/25. The permission form for A+D diaper rash ointment expired on 7/23/25. The permission form for Playtex Zinc Oxide diaper rash cream expired on 11/18/25.THe permission form for Vitamins A+D diaper ointment expired on 2/6/26. .0803(12) Technical assistance was provided as follows: 705: safe environment • Metal part located behind the seat and pedals of Angles tricycles were rusted in sections on the blacktop section of playground #5- infant/toddler playground. • Animal droppings were observed on PG#2 – school-age playground • Shades on PG #1 – KPA, PG #2 – school-age and PG #4 – two’s were torn and displaced. • Sandbox on PG #4- Two’s were buried partially in the sand and some fabrics appeared above the ground. To comply, rust on the tricycles must be removed or covered. Animal droppings must be removed and inaccessible to the children. Shades are not required for some of the playgrounds, where shading are provided by tree, hills, building, etc. However, the shade on the PG #1-KPA must be replaced as it is the only source of shades. Sandboxes can be dug out and re-set sturdy on the playground. Ms. Virella planned to communicate with Ms. Garner to spray paint the tricycles, possibly replace the shade on PG #1. I will contact Ms. Garner via email regarding the sandboxes. 824: Protrusion and height of fence The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. This may be due to build up of dirt and debris at the bottom of the fence, or it is possible that fence sank in the ground over time. To comply, you must add additional material(s) to the current fence to meet the required four (4) feet in height. Plywood and corrugated drain pipes are the common choice among other providers. Bolts in the garden, and infant/toddler playground, specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch to one (1) inch. To comply, you must cut the bolts that are protruding. Due to Ms. Garner being unavailable on-site, further discussions would be made via email after the visit. However, Ms. Virella and I discussed the violations. She is planning to contact maintenance personnel to cut the bolts. 849: expired permission form Within seventy-two (72) hours of permission form being expired, the medications must be returned to the parents or discarded. In space #5, the permission forms for Gentle Steps Diaper Cream, Care All Zinc Oxide ointment, A+D diaper rash ointment, Playtex Zinc Oxide diaper rash cream and Vitamins A + D ointment were expired. Ms. Virella did not think that the children that the creams/ointment belongs may return to the program. During the visit. She disposed of the creams/ointment that the permission forms expired. Therefore, this item was marked corrected during the visit. Achieving Compliance: Not all monitoring of child care rules were completed during today’s visit. Additional violation may be added to the visit when additional monitoring is completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Name and position of individual submitting compliance statement • Signed statement of compliance I must receive your compliance statement by 3/2/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position. It must be sent from the email address registered with the DCDEE (this serves as your signature):to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Re-opening schedule: As it was mentioned in a previous paragraph, an additional visit is required to review monitoring items when children are present. Please communicate the re-opening date with me as it becomes available. Developmentally appropriate outdoor equipment I reviewed the product information on Angeles tricycles on School In website. Per information found on the website, Angeles tricycles with seat height of 16 ½ inches were for children ages four (4) to eight (8) years. The Angeles tricycles with seat height of twelve (12) inches are for children ages 18-24 months old. Four (4) Angeles tricycles were present on the blacktop portion of infant/toddler playground are not age or developmentally appropriate. Ms. Virella removed the tricycles from PG #5 and placed them on the Blacktop playground. ABCMS roster: Upon hiring new staff members for the program, you must add them to the facility’s roster. Not completing this task by re-opening date may result in an additional violation. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/16/2026 Number Present: 0 Completed Date: 2/16/2026 Age: From 0 To 0 Total Minutes: 193 Time In: 10:30 AM Time Out: 01:43 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computer-generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant, during the visit. However, a facility signature was not obtained due to the administrator present on-site not being a legal designee for Childcare Network #179. A consultant-signed copy of the visit summary was electronically emailed to Lindsey Garner, District Manager, for review and signature. This facility has been closed since November 2025 due to staff shortages. Per recent communication with Ms. Garner, the center may reopen by the end of March 2026. Upon arrival, no adults or children were present at the facility, and the building was dark. At 10:30 a.m., I contacted Ms. Garner via phone and announced my presence at the facility. Ms. Garner did not answer the call; therefore, a voicemail message was left. At 11:27 a.m., I contacted Ms. Garner again and left a second voicemail message. At 11:29 a.m., I selected the option to speak with an operator; however, the call connected to voicemail. No message was left at that time. I then contacted Childcare Network #178, which is located approximately 8.2 miles from Childcare Network #179. Multiple call options were presented, and I selected the “other” option. The call was directed to a Childcare Network line that connects calls to Childcare Network facilities across North Carolina. The operator offered to connect the call to the corporate phone number previously used to contact Ms. Garner. Since I had already attempted contact twice, I requested to be connected to Childcare Network #178. The call went to voicemail, and I left a message. At 11:40 a.m., I contacted the administrator at Childcare Network #177 and spoke with him/her. He/she was unable to meet me at the facility due to staff shortages but offered to contact Ms. Garner on my behalf. At 11:45 a.m., the administrator at Childcare Network #177 called and informed me that the administrator at Childcare Network #178 was on his/her way to Childcare Network #179. At approximately 12:21 p.m., Mary Virella, Administrator at Childcare Network #178, arrived at the center and allowed me to enter the building. Limited monitoring of child care requirements was conducted during today’s visit including but not limited to hazardous products, safe indoor/outdoor environment, medications left on-site and posters. Ms. Virella accompanied to the walk-through. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored but only completed partially. Additional visit must be conducted when children returned to the center. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-eight (88) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, CHILD DEVELOPMENT SCHOOLS NORTH CAROLINA, LLC, is current/active as of 2/9/26. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. Due to the program not in operation, some of the following has not been completed since October. Last fire drill was practiced on 10/28/25. The last shelter-in-place drill was practiced on 9/9/25. The last playground inspection was not available for review. This program was closed temporarily due to staff shortages in late October/November. Ms. Virella estimates the date of closing to be 10/31/25. The last fire inspection was approved on 10/2/25. New fire inspection was submitted by Ms. Virella during the visit. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted but not current. Previous administrator’s name was still listed. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 11/13/23 without hazards. Lead paint and asbestos testing was completed on 5/16/24. No staff members were listed on the Automated Criminal Background Check Management System (ABCMS). A walk-through of the building was conducted with Ms. Virella. No other staff members or children were present. No safety hazards were observed inside the building. In Space #5, six (6) over-the-counter creams/ointments remained in the classroom. Of the six (6) products observed, permission forms for five (5) medications/creams/ointments were expired. The center’s license, safe sleep policies, and safe sleep poster were posted appropriately. The playgrounds were monitored. The mulch in the fall zones on Playground (PG) #1, #2, and #4 was measured at eight (8) inches. Animal droppings were observed on PG #2. Angeles tricycles with a seat height of approximately seventeen (17) inches were observed on the infant/toddler playground. On PG #4 — the Two’s playground — three (3) small sandboxes were observed. These consisted of fabric-based borders used for sand play. All three (3) were partially buried in the sand, and portions of the fabric extending above ground level could present tripping hazards. Due to no children or staff members currently working at this site, no files were reviewed during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. One (1) white bus was on the premises during the visit, but the bus was out-of-commission due to mechanical issues, per Ms. Virella. Prior use of the bus after repairs, registration for the bus must be renewed. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. Metal part located behind the seat of Angles tricycles were rusted in sections for four (4) tricycles on the blacktop section of playground #5- infant/toddler playground. Additionally, animal droppings were observed in the fall zone for the slide in PG #2, School-age playground. The shade on PG #1- KPA playground was torn. .0601(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. Additionally, bolts in the garden, and infant/toddler playground were protruding. The bolts located on the fence by the entrance gate in the Garden extended outwards approximately for one (1) inch. The bots located specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The permission forms for five (5) medications in space #5 expired but the medications were not returned to the parents or discarded. The permission form for Gentle Steps Diaper Cream expired on 1/23/26. The permission form for Care All Zinc Oxide ointment expired on 12/5/25. The permission form for A+D diaper rash ointment expired on 7/23/25. The permission form for Playtex Zinc Oxide diaper rash cream expired on 11/18/25.THe permission form for Vitamins A+D diaper ointment expired on 2/6/26. .0803(12) Technical assistance was provided as follows: 705: safe environment • Metal part located behind the seat and pedals of Angles tricycles were rusted in sections on the blacktop section of playground #5- infant/toddler playground. • Animal droppings were observed on PG#2 – school-age playground • Shades on PG #1 – KPA, PG #2 – school-age and PG #4 – two’s were torn and displaced. • Sandbox on PG #4- Two’s were buried partially in the sand and some fabrics appeared above the ground. To comply, rust on the tricycles must be removed or covered. Animal droppings must be removed and inaccessible to the children. Shades are not required for some of the playgrounds, where shading are provided by tree, hills, building, etc. However, the shade on the PG #1-KPA must be replaced as it is the only source of shades. Sandboxes can be dug out and re-set sturdy on the playground. Ms. Virella planned to communicate with Ms. Garner to spray paint the tricycles, possibly replace the shade on PG #1. I will contact Ms. Garner via email regarding the sandboxes. 824: Protrusion and height of fence The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. This may be due to build up of dirt and debris at the bottom of the fence, or it is possible that fence sank in the ground over time. To comply, you must add additional material(s) to the current fence to meet the required four (4) feet in height. Plywood and corrugated drain pipes are the common choice among other providers. Bolts in the garden, and infant/toddler playground, specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch to one (1) inch. To comply, you must cut the bolts that are protruding. Due to Ms. Garner being unavailable on-site, further discussions would be made via email after the visit. However, Ms. Virella and I discussed the violations. She is planning to contact maintenance personnel to cut the bolts. 849: expired permission form Within seventy-two (72) hours of permission form being expired, the medications must be returned to the parents or discarded. In space #5, the permission forms for Gentle Steps Diaper Cream, Care All Zinc Oxide ointment, A+D diaper rash ointment, Playtex Zinc Oxide diaper rash cream and Vitamins A + D ointment were expired. Ms. Virella did not think that the children that the creams/ointment belongs may return to the program. During the visit. She disposed of the creams/ointment that the permission forms expired. Therefore, this item was marked corrected during the visit. Achieving Compliance: Not all monitoring of child care rules were completed during today’s visit. Additional violation may be added to the visit when additional monitoring is completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Name and position of individual submitting compliance statement • Signed statement of compliance I must receive your compliance statement by 3/2/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position. It must be sent from the email address registered with the DCDEE (this serves as your signature):to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Re-opening schedule: As it was mentioned in a previous paragraph, an additional visit is required to review monitoring items when children are present. Please communicate the re-opening date with me as it becomes available. Developmentally appropriate outdoor equipment I reviewed the product information on Angeles tricycles on School In website. Per information found on the website, Angeles tricycles with seat height of 16 ½ inches were for children ages four (4) to eight (8) years. The Angeles tricycles with seat height of twelve (12) inches are for children ages 18-24 months old. Four (4) Angeles tricycles were present on the blacktop portion of infant/toddler playground are not age or developmentally appropriate. Ms. Virella removed the tricycles from PG #5 and placed them on the Blacktop playground. ABCMS roster: Upon hiring new staff members for the program, you must add them to the facility’s roster. Not completing this task by re-opening date may result in an additional violation. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/16/2026 Number Present: 0 Completed Date: 2/16/2026 Age: From 0 To 0 Total Minutes: 193 Time In: 10:30 AM Time Out: 01:43 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computer-generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant, during the visit. However, a facility signature was not obtained due to the administrator present on-site not being a legal designee for Childcare Network #179. A consultant-signed copy of the visit summary was electronically emailed to Lindsey Garner, District Manager, for review and signature. This facility has been closed since November 2025 due to staff shortages. Per recent communication with Ms. Garner, the center may reopen by the end of March 2026. Upon arrival, no adults or children were present at the facility, and the building was dark. At 10:30 a.m., I contacted Ms. Garner via phone and announced my presence at the facility. Ms. Garner did not answer the call; therefore, a voicemail message was left. At 11:27 a.m., I contacted Ms. Garner again and left a second voicemail message. At 11:29 a.m., I selected the option to speak with an operator; however, the call connected to voicemail. No message was left at that time. I then contacted Childcare Network #178, which is located approximately 8.2 miles from Childcare Network #179. Multiple call options were presented, and I selected the “other” option. The call was directed to a Childcare Network line that connects calls to Childcare Network facilities across North Carolina. The operator offered to connect the call to the corporate phone number previously used to contact Ms. Garner. Since I had already attempted contact twice, I requested to be connected to Childcare Network #178. The call went to voicemail, and I left a message. At 11:40 a.m., I contacted the administrator at Childcare Network #177 and spoke with him/her. He/she was unable to meet me at the facility due to staff shortages but offered to contact Ms. Garner on my behalf. At 11:45 a.m., the administrator at Childcare Network #177 called and informed me that the administrator at Childcare Network #178 was on his/her way to Childcare Network #179. At approximately 12:21 p.m., Mary Virella, Administrator at Childcare Network #178, arrived at the center and allowed me to enter the building. Limited monitoring of child care requirements was conducted during today’s visit including but not limited to hazardous products, safe indoor/outdoor environment, medications left on-site and posters. Ms. Virella accompanied to the walk-through. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored but only completed partially. Additional visit must be conducted when children returned to the center. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-eight (88) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, CHILD DEVELOPMENT SCHOOLS NORTH CAROLINA, LLC, is current/active as of 2/9/26. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. Due to the program not in operation, some of the following has not been completed since October. Last fire drill was practiced on 10/28/25. The last shelter-in-place drill was practiced on 9/9/25. The last playground inspection was not available for review. This program was closed temporarily due to staff shortages in late October/November. Ms. Virella estimates the date of closing to be 10/31/25. The last fire inspection was approved on 10/2/25. New fire inspection was submitted by Ms. Virella during the visit. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted but not current. Previous administrator’s name was still listed. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 11/13/23 without hazards. Lead paint and asbestos testing was completed on 5/16/24. No staff members were listed on the Automated Criminal Background Check Management System (ABCMS). A walk-through of the building was conducted with Ms. Virella. No other staff members or children were present. No safety hazards were observed inside the building. In Space #5, six (6) over-the-counter creams/ointments remained in the classroom. Of the six (6) products observed, permission forms for five (5) medications/creams/ointments were expired. The center’s license, safe sleep policies, and safe sleep poster were posted appropriately. The playgrounds were monitored. The mulch in the fall zones on Playground (PG) #1, #2, and #4 was measured at eight (8) inches. Animal droppings were observed on PG #2. Angeles tricycles with a seat height of approximately seventeen (17) inches were observed on the infant/toddler playground. On PG #4 — the Two’s playground — three (3) small sandboxes were observed. These consisted of fabric-based borders used for sand play. All three (3) were partially buried in the sand, and portions of the fabric extending above ground level could present tripping hazards. Due to no children or staff members currently working at this site, no files were reviewed during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. One (1) white bus was on the premises during the visit, but the bus was out-of-commission due to mechanical issues, per Ms. Virella. Prior use of the bus after repairs, registration for the bus must be renewed. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. Metal part located behind the seat of Angles tricycles were rusted in sections for four (4) tricycles on the blacktop section of playground #5- infant/toddler playground. Additionally, animal droppings were observed in the fall zone for the slide in PG #2, School-age playground. The shade on PG #1- KPA playground was torn. .0601(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. Additionally, bolts in the garden, and infant/toddler playground were protruding. The bolts located on the fence by the entrance gate in the Garden extended outwards approximately for one (1) inch. The bots located specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The permission forms for five (5) medications in space #5 expired but the medications were not returned to the parents or discarded. The permission form for Gentle Steps Diaper Cream expired on 1/23/26. The permission form for Care All Zinc Oxide ointment expired on 12/5/25. The permission form for A+D diaper rash ointment expired on 7/23/25. The permission form for Playtex Zinc Oxide diaper rash cream expired on 11/18/25.THe permission form for Vitamins A+D diaper ointment expired on 2/6/26. .0803(12) Technical assistance was provided as follows: 705: safe environment • Metal part located behind the seat and pedals of Angles tricycles were rusted in sections on the blacktop section of playground #5- infant/toddler playground. • Animal droppings were observed on PG#2 – school-age playground • Shades on PG #1 – KPA, PG #2 – school-age and PG #4 – two’s were torn and displaced. • Sandbox on PG #4- Two’s were buried partially in the sand and some fabrics appeared above the ground. To comply, rust on the tricycles must be removed or covered. Animal droppings must be removed and inaccessible to the children. Shades are not required for some of the playgrounds, where shading are provided by tree, hills, building, etc. However, the shade on the PG #1-KPA must be replaced as it is the only source of shades. Sandboxes can be dug out and re-set sturdy on the playground. Ms. Virella planned to communicate with Ms. Garner to spray paint the tricycles, possibly replace the shade on PG #1. I will contact Ms. Garner via email regarding the sandboxes. 824: Protrusion and height of fence The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. This may be due to build up of dirt and debris at the bottom of the fence, or it is possible that fence sank in the ground over time. To comply, you must add additional material(s) to the current fence to meet the required four (4) feet in height. Plywood and corrugated drain pipes are the common choice among other providers. Bolts in the garden, and infant/toddler playground, specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch to one (1) inch. To comply, you must cut the bolts that are protruding. Due to Ms. Garner being unavailable on-site, further discussions would be made via email after the visit. However, Ms. Virella and I discussed the violations. She is planning to contact maintenance personnel to cut the bolts. 849: expired permission form Within seventy-two (72) hours of permission form being expired, the medications must be returned to the parents or discarded. In space #5, the permission forms for Gentle Steps Diaper Cream, Care All Zinc Oxide ointment, A+D diaper rash ointment, Playtex Zinc Oxide diaper rash cream and Vitamins A + D ointment were expired. Ms. Virella did not think that the children that the creams/ointment belongs may return to the program. During the visit. She disposed of the creams/ointment that the permission forms expired. Therefore, this item was marked corrected during the visit. Achieving Compliance: Not all monitoring of child care rules were completed during today’s visit. Additional violation may be added to the visit when additional monitoring is completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Name and position of individual submitting compliance statement • Signed statement of compliance I must receive your compliance statement by 3/2/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position. It must be sent from the email address registered with the DCDEE (this serves as your signature):to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Re-opening schedule: As it was mentioned in a previous paragraph, an additional visit is required to review monitoring items when children are present. Please communicate the re-opening date with me as it becomes available. Developmentally appropriate outdoor equipment I reviewed the product information on Angeles tricycles on School In website. Per information found on the website, Angeles tricycles with seat height of 16 ½ inches were for children ages four (4) to eight (8) years. The Angeles tricycles with seat height of twelve (12) inches are for children ages 18-24 months old. Four (4) Angeles tricycles were present on the blacktop portion of infant/toddler playground are not age or developmentally appropriate. Ms. Virella removed the tricycles from PG #5 and placed them on the Blacktop playground. ABCMS roster: Upon hiring new staff members for the program, you must add them to the facility’s roster. Not completing this task by re-opening date may result in an additional violation. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/16/2026 Number Present: 0 Completed Date: 2/16/2026 Age: From 0 To 0 Total Minutes: 193 Time In: 10:30 AM Time Out: 01:43 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computer-generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant, during the visit. However, a facility signature was not obtained due to the administrator present on-site not being a legal designee for Childcare Network #179. A consultant-signed copy of the visit summary was electronically emailed to Lindsey Garner, District Manager, for review and signature. This facility has been closed since November 2025 due to staff shortages. Per recent communication with Ms. Garner, the center may reopen by the end of March 2026. Upon arrival, no adults or children were present at the facility, and the building was dark. At 10:30 a.m., I contacted Ms. Garner via phone and announced my presence at the facility. Ms. Garner did not answer the call; therefore, a voicemail message was left. At 11:27 a.m., I contacted Ms. Garner again and left a second voicemail message. At 11:29 a.m., I selected the option to speak with an operator; however, the call connected to voicemail. No message was left at that time. I then contacted Childcare Network #178, which is located approximately 8.2 miles from Childcare Network #179. Multiple call options were presented, and I selected the “other” option. The call was directed to a Childcare Network line that connects calls to Childcare Network facilities across North Carolina. The operator offered to connect the call to the corporate phone number previously used to contact Ms. Garner. Since I had already attempted contact twice, I requested to be connected to Childcare Network #178. The call went to voicemail, and I left a message. At 11:40 a.m., I contacted the administrator at Childcare Network #177 and spoke with him/her. He/she was unable to meet me at the facility due to staff shortages but offered to contact Ms. Garner on my behalf. At 11:45 a.m., the administrator at Childcare Network #177 called and informed me that the administrator at Childcare Network #178 was on his/her way to Childcare Network #179. At approximately 12:21 p.m., Mary Virella, Administrator at Childcare Network #178, arrived at the center and allowed me to enter the building. Limited monitoring of child care requirements was conducted during today’s visit including but not limited to hazardous products, safe indoor/outdoor environment, medications left on-site and posters. Ms. Virella accompanied to the walk-through. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored but only completed partially. Additional visit must be conducted when children returned to the center. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-eight (88) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and Limited Liability Company, CHILD DEVELOPMENT SCHOOLS NORTH CAROLINA, LLC, is current/active as of 2/9/26. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. Due to the program not in operation, some of the following has not been completed since October. Last fire drill was practiced on 10/28/25. The last shelter-in-place drill was practiced on 9/9/25. The last playground inspection was not available for review. This program was closed temporarily due to staff shortages in late October/November. Ms. Virella estimates the date of closing to be 10/31/25. The last fire inspection was approved on 10/2/25. New fire inspection was submitted by Ms. Virella during the visit. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted but not current. Previous administrator’s name was still listed. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 11/13/23 without hazards. Lead paint and asbestos testing was completed on 5/16/24. No staff members were listed on the Automated Criminal Background Check Management System (ABCMS). A walk-through of the building was conducted with Ms. Virella. No other staff members or children were present. No safety hazards were observed inside the building. In Space #5, six (6) over-the-counter creams/ointments remained in the classroom. Of the six (6) products observed, permission forms for five (5) medications/creams/ointments were expired. The center’s license, safe sleep policies, and safe sleep poster were posted appropriately. The playgrounds were monitored. The mulch in the fall zones on Playground (PG) #1, #2, and #4 was measured at eight (8) inches. Animal droppings were observed on PG #2. Angeles tricycles with a seat height of approximately seventeen (17) inches were observed on the infant/toddler playground. On PG #4 — the Two’s playground — three (3) small sandboxes were observed. These consisted of fabric-based borders used for sand play. All three (3) were partially buried in the sand, and portions of the fabric extending above ground level could present tripping hazards. Due to no children or staff members currently working at this site, no files were reviewed during today’s visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. One (1) white bus was on the premises during the visit, but the bus was out-of-commission due to mechanical issues, per Ms. Virella. Prior use of the bus after repairs, registration for the bus must be renewed. The following violations were documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. Metal part located behind the seat of Angles tricycles were rusted in sections for four (4) tricycles on the blacktop section of playground #5- infant/toddler playground. Additionally, animal droppings were observed in the fall zone for the slide in PG #2, School-age playground. The shade on PG #1- KPA playground was torn. .0601(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. Additionally, bolts in the garden, and infant/toddler playground were protruding. The bolts located on the fence by the entrance gate in the Garden extended outwards approximately for one (1) inch. The bots located specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch. GS 110-91(6); .0605((i) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. The permission forms for five (5) medications in space #5 expired but the medications were not returned to the parents or discarded. The permission form for Gentle Steps Diaper Cream expired on 1/23/26. The permission form for Care All Zinc Oxide ointment expired on 12/5/25. The permission form for A+D diaper rash ointment expired on 7/23/25. The permission form for Playtex Zinc Oxide diaper rash cream expired on 11/18/25.THe permission form for Vitamins A+D diaper ointment expired on 2/6/26. .0803(12) Technical assistance was provided as follows: 705: safe environment • Metal part located behind the seat and pedals of Angles tricycles were rusted in sections on the blacktop section of playground #5- infant/toddler playground. • Animal droppings were observed on PG#2 – school-age playground • Shades on PG #1 – KPA, PG #2 – school-age and PG #4 – two’s were torn and displaced. • Sandbox on PG #4- Two’s were buried partially in the sand and some fabrics appeared above the ground. To comply, rust on the tricycles must be removed or covered. Animal droppings must be removed and inaccessible to the children. Shades are not required for some of the playgrounds, where shading are provided by tree, hills, building, etc. However, the shade on the PG #1-KPA must be replaced as it is the only source of shades. Sandboxes can be dug out and re-set sturdy on the playground. Ms. Virella planned to communicate with Ms. Garner to spray paint the tricycles, possibly replace the shade on PG #1. I will contact Ms. Garner via email regarding the sandboxes. 824: Protrusion and height of fence The height of the fence facing the business “Quality Air” in the Garden was measured from 45 ½ inches to 47 inches in places. This may be due to build up of dirt and debris at the bottom of the fence, or it is possible that fence sank in the ground over time. To comply, you must add additional material(s) to the current fence to meet the required four (4) feet in height. Plywood and corrugated drain pipes are the common choice among other providers. Bolts in the garden, and infant/toddler playground, specifically in the section where blacktop area outside of space #5 (two’s classroom) where four (4) Angeles tricycles were located were extending outward toward play space by approximately ¾ of an inch to one (1) inch. To comply, you must cut the bolts that are protruding. Due to Ms. Garner being unavailable on-site, further discussions would be made via email after the visit. However, Ms. Virella and I discussed the violations. She is planning to contact maintenance personnel to cut the bolts. 849: expired permission form Within seventy-two (72) hours of permission form being expired, the medications must be returned to the parents or discarded. In space #5, the permission forms for Gentle Steps Diaper Cream, Care All Zinc Oxide ointment, A+D diaper rash ointment, Playtex Zinc Oxide diaper rash cream and Vitamins A + D ointment were expired. Ms. Virella did not think that the children that the creams/ointment belongs may return to the program. During the visit. She disposed of the creams/ointment that the permission forms expired. Therefore, this item was marked corrected during the visit. Achieving Compliance: Not all monitoring of child care rules were completed during today’s visit. Additional violation may be added to the visit when additional monitoring is completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Name and position of individual submitting compliance statement • Signed statement of compliance I must receive your compliance statement by 3/2/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position. It must be sent from the email address registered with the DCDEE (this serves as your signature):to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Re-opening schedule: As it was mentioned in a previous paragraph, an additional visit is required to review monitoring items when children are present. Please communicate the re-opening date with me as it becomes available. Developmentally appropriate outdoor equipment I reviewed the product information on Angeles tricycles on School In website. Per information found on the website, Angeles tricycles with seat height of 16 ½ inches were for children ages four (4) to eight (8) years. The Angeles tricycles with seat height of twelve (12) inches are for children ages 18-24 months old. Four (4) Angeles tricycles were present on the blacktop portion of infant/toddler playground are not age or developmentally appropriate. Ms. Virella removed the tricycles from PG #5 and placed them on the Blacktop playground. ABCMS roster: Upon hiring new staff members for the program, you must add them to the facility’s roster. Not completing this task by re-opening date may result in an additional violation. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: 1025-308L Visit Date: 10/29/2025 Number Present: 8 Completed Date: 10/29/2025 Age: From 1 To 8 Total Minutes: 156 Time In: 01:34 PM Time Out: 04:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit is to conduct an unannounced follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Shikerra Hedgepeth, Administrator at Childcare Network #53, during the visit. A signed copy of the visit summary was electronically emailed to Erin Norris, Administrator and Lindsey Garner, District Manager. Ms. Hedgepeth assisted me today Due to absence of administrator at the facility, Ms. Hedgepeth substituted today. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of today prior to this visit. The facility operates with a five-star license issued on 10/18/24. The Special Services/Restrictions include daytime care, meets enhanced ratios and space. The complaint was received by the Division of Child Development and Early Education on 10/21/25 and sent to me on 10/22/25. A complaint visit was conducted on 10/23/25. Upon arrival, I greeted staff members and announced the purpose of the visit. A total of five (5) staff members were present. Three (3) staff members were from the Charlotte center, one (1) was from a local Child Care Network, and one (1) currently works at this center. Four (4) of the staff members were administrative and assisted with meals and operations today. In space #5, a group of six (6) children with one (1) staff member was present. Five (5) children, aged one (1) to three (3) years old, were asleep on their cots. One (1) child, aged one (1) year, was being held by a staff member. Per Ms. Hadgepeth, one (1) child, aged three (3), joined the rest of the children only during nap time and spent the remainder of the day in a different classroom with another staff member. Video footage was not requested due to the footage being live only without recordings. Children’s attendance records for Monday and Tuesday were reviewed. According to the sign-in/out sheets for spaces #2, #4, and #5, a total of seven (7) children attended on Monday. Three (3) were one (1) year of age, three (3) were two (2), and one (1) was four (4). Per the staff member in space #5, two (2) teaching staff members, including himself/herself, were present on Monday. Two (2) children did not have their departure time on the log, but the program uses an electronic platform for sign in/out. On Tuesday, there were three (3) children aged two (2), one (1) child who was three (3), and one (1) child who was four (4) in attendance. Per the staff member in space #5, he/she was off on Tuesday. Enrollment worksheet was created based on the enrollment information on the bulletin board in the administrator's office. The following violations items were monitored for correction: 447: Meeting Children’s Needs The correction of this violation could not be verified, as most children were asleep during the visit. 540: Feeding Plan One (1) of the children was fifteen (15) months of age during today’s visit. The child’s feeding plan was being adequately followed. Per interview, ravioli, biscuits, corn, pears, and milk were served for lunch. According to the staff member in space #5, while Ms. Hadgepeth answered all questions, the food was prepared by an administrative staff member. No children required bottles during today’s visit. Based on the interview, this violation was marked as corrected by the consultant visit. You may submit an additional correction statement if you choose to. I conducted a brief walk-through of all classrooms. In space #2 (infant room), the temperature was 83.8 degrees Fahrenheit per the wall clock/thermometer and was noticeably warm. No infants were enrolled at the time of the visit, and the temperature was adjusted immediately. Two (2) children, both school-age, arrived shortly after 3 pm via a bus provided by the program. The following violations were documented during today’s visit: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. I observed one (1) child, aged three (3), two (2) children, aged one (1), and three (3) children, aged two (2) in space #5. 10A NCAC 09 .0713(a)(6) The following violations were documented during today’s visit: 318: Staff/Child Ratios Children between 12 and 24 months of age were grouped with children 3 years of age or older. 10A NCAC 09 .0713 – Staff/Child Ratios for Centers (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: (2) Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. (6) Except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three (3) years of age. Children who are two (2) years old may be combined with children who are three (3) years old. To meet each child’s developmental needs, it is not recommended that any child spends a full day without peers of similar age. With six (6) children present, some may be grouped as two- and three-year-olds, while others may be grouped as one- and two-year-olds. Achieving Compliance: Due to additional violation for 10A NCAC 09 .0713(a)(6), a follow-up visit must be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance • Signature I must receive your compliance statement by 11/12/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: 1025-308L Visit Date: 10/29/2025 Number Present: 8 Completed Date: 10/29/2025 Age: From 1 To 8 Total Minutes: 156 Time In: 01:34 PM Time Out: 04:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit is to conduct an unannounced follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Shikerra Hedgepeth, Administrator at Childcare Network #53, during the visit. A signed copy of the visit summary was electronically emailed to Erin Norris, Administrator and Lindsey Garner, District Manager. Ms. Hedgepeth assisted me today Due to absence of administrator at the facility, Ms. Hedgepeth substituted today. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of today prior to this visit. The facility operates with a five-star license issued on 10/18/24. The Special Services/Restrictions include daytime care, meets enhanced ratios and space. The complaint was received by the Division of Child Development and Early Education on 10/21/25 and sent to me on 10/22/25. A complaint visit was conducted on 10/23/25. Upon arrival, I greeted staff members and announced the purpose of the visit. A total of five (5) staff members were present. Three (3) staff members were from the Charlotte center, one (1) was from a local Child Care Network, and one (1) currently works at this center. Four (4) of the staff members were administrative and assisted with meals and operations today. In space #5, a group of six (6) children with one (1) staff member was present. Five (5) children, aged one (1) to three (3) years old, were asleep on their cots. One (1) child, aged one (1) year, was being held by a staff member. Per Ms. Hadgepeth, one (1) child, aged three (3), joined the rest of the children only during nap time and spent the remainder of the day in a different classroom with another staff member. Video footage was not requested due to the footage being live only without recordings. Children’s attendance records for Monday and Tuesday were reviewed. According to the sign-in/out sheets for spaces #2, #4, and #5, a total of seven (7) children attended on Monday. Three (3) were one (1) year of age, three (3) were two (2), and one (1) was four (4). Per the staff member in space #5, two (2) teaching staff members, including himself/herself, were present on Monday. Two (2) children did not have their departure time on the log, but the program uses an electronic platform for sign in/out. On Tuesday, there were three (3) children aged two (2), one (1) child who was three (3), and one (1) child who was four (4) in attendance. Per the staff member in space #5, he/she was off on Tuesday. Enrollment worksheet was created based on the enrollment information on the bulletin board in the administrator's office. The following violations items were monitored for correction: 447: Meeting Children’s Needs The correction of this violation could not be verified, as most children were asleep during the visit. 540: Feeding Plan One (1) of the children was fifteen (15) months of age during today’s visit. The child’s feeding plan was being adequately followed. Per interview, ravioli, biscuits, corn, pears, and milk were served for lunch. According to the staff member in space #5, while Ms. Hadgepeth answered all questions, the food was prepared by an administrative staff member. No children required bottles during today’s visit. Based on the interview, this violation was marked as corrected by the consultant visit. You may submit an additional correction statement if you choose to. I conducted a brief walk-through of all classrooms. In space #2 (infant room), the temperature was 83.8 degrees Fahrenheit per the wall clock/thermometer and was noticeably warm. No infants were enrolled at the time of the visit, and the temperature was adjusted immediately. Two (2) children, both school-age, arrived shortly after 3 pm via a bus provided by the program. The following violations were documented during today’s visit: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. I observed one (1) child, aged three (3), two (2) children, aged one (1), and three (3) children, aged two (2) in space #5. 10A NCAC 09 .0713(a)(6) The following violations were documented during today’s visit: 318: Staff/Child Ratios Children between 12 and 24 months of age were grouped with children 3 years of age or older. 10A NCAC 09 .0713 – Staff/Child Ratios for Centers (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: (2) Children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. (6) Except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three (3) years of age. Children who are two (2) years old may be combined with children who are three (3) years old. To meet each child’s developmental needs, it is not recommended that any child spends a full day without peers of similar age. With six (6) children present, some may be grouped as two- and three-year-olds, while others may be grouped as one- and two-year-olds. Achieving Compliance: Due to additional violation for 10A NCAC 09 .0713(a)(6), a follow-up visit must be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance • Signature I must receive your compliance statement by 11/12/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: 1025-308L Visit Date: 10/23/2025 Number Present: 8 Completed Date: 10/23/2025 Age: From 1 To 4 Total Minutes: 213 Time In: 12:40 PM Time Out: 04:13 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements during a complaint visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. A signed copy of the visit summary was electronically emailed to you. Ms. Norris assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. The facility operates with a five-star license issued on 10/18/24. The Special Services/Restrictions include daytime care, meets enhanced ratios and space. The complaint was received by the Division of Child Development and Early Education on 10/21/25 and sent to me on 10/22/25. There are concerns regarding staff/child ratios and nutrition requirements. The information obtained by the Division states that the program had issues with ratios since January 2025. On October 20, 2025, there were six (6) children in space #1. On October 20, 2025, a child, who was one (1) year of age, was not fed a bottle until 12:30 pm. The child’s feeding schedule was not adequately followed. Upon arrival, I announced my presence and the purpose of the visit. Ms. Norris had two (2) children asleep in cribs within her office. According to Ms. Norris, the children were being supervised there while the staff member assigned to the infant room was on a lunch break. When the staff member returned, he/she resumed supervision and returned the children to the infant room. A total of eight (8) children were present at the center during the visit. Two (2) children, both one (1) year of age, were cared for in space #2 (infant classroom) by one (1) staff member. Six (6) children, between two (2) and four (4) years of age, were cared for in space #3 by one (1) staff member. In both spaces, children were observed asleep during rest time. Lighting during rest time was adequate in both spaces. Staff/Child Ratios I interviewed Ms. Norris and the teacher assigned to care for children ages one (1) to two (2) years in space #1 on October 20, 2025. According to Ms. Norris, a total of eleven (11) children attended the program on that date. Ms. Norris was on leave, and two (2) classroom staff members, along with three (3) administrative staff members from another center, were present — including a director, an assistant director, and a staff member. All of these staff members are typically assigned to Childcare Network #178. Based on the attendance record, five (5) children, aged one (1) and two (2) years, were assigned to space #1, and six (6) children, aged two (2) to four (4) years, were assigned to space #5. However, per interview, six (6) children, aged one (1) to two (2) years, were cared for in space #1, and five (5) children, aged two (2) to four (4) years, were in space #5. In detail, three (3) children aged one (1) and three (3) children aged two (2) were in space #1. One (1) child aged two (2), one (1) child aged three (3), and three (3) children aged four (4) were in space #5. In both spaces #1 and #5, one (1) staff member was assigned to each classroom. Five (5) children who started in space #5 moved to space #4 during the morning, and six (6) children in space #1 was moved to space #2 at rest time. The program follows the voluntary enhanced requirements, under which the staff-to-child ratio is 1:6 for children aged 12 to 24 months and 1:9 for children aged two (2) years. Based on the information obtained during the visit, the program was in compliance with the required ratios on October 20, 2025. Based on the program record, the allegation of staff/child ratio was unsubstantiated. Nutrition Per interview, the following series of events were identified: 7:30 a.m. – The child was dropped off at the center. The child was cared for in space #2 by the director and a staff member from Childcare Network (CCN) #178. 7:42 a.m. – The staff member assigned to care for younger children clocked in. 7:56 a.m. – The assistant director from CCN #178 clocked in. The staff member assigned to younger children was directed by the assistant director to move to space #1 with the children who were already present. Around 8:00 a.m. – Breakfast was served to the child in space #2. The staff member asked the assistant director if the child required a bottle (formula). The assistant director brought an empty bottle from space #2, then brought a sippy cup and instructed the staff member to feed the child breakfast (peaches, banana muffin, and milk) without a bottle. The child refused breakfast and did not eat. 10:15–10:30 a.m. – The director and one staff member from CCN #178 left the program. 12:10 p.m. – The staff member assigned to space #1 took a lunch break. During the break, he/she contacted Ms. Norris to ask if the child was still using a bottle (formula). Ms. Norris confirmed that the child was. 12:10–12:38 p.m. – A conversation occurred between Ms. Norris and the child’s parent, and between Ms. Norris and the assistant director. 12:38 p.m. – The staff member returned from break. Shortly afterward, a bottle was prepared and provided to the child. Before rest time – The children were transitioned from space #1 to space #2. 3:00 p.m. – The staff member provided a second bottle to the child. The program only records diaper changes and meals for children under one (1) year of age; therefore, there was no documentation of the child’s feeding on October 20, 2025. The child’s feeding plan was reviewed. The plan had been updated by the parent(s) and signed on October 13, 2025. According to the feeding plan, the program was to offer ½ cup of milk, ½ serving (or ¼ cup) of whole grain, ¼ cup of fruit or vegetable, and ½ ounce of meat or meat alternative at 8:00 a.m., 11:00 a.m., and 2:00 p.m. Additional instructions included “8 oz bottle every 3 hours.” The child was on Similac Advance formula, which was provided by the program at the time of the incident. Based on the interview and program records, the allegation of a nutrition violation was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 447 For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. On October 20, 2025, a child, who was twelve (12) months of age, was not provided with a bottle until approximately 12:40 pm. even though the child did not each breakfast or lunch provided by the program. .0511 (a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. The feeding plan for a child, who was twelve (12) months of age, were not followed on 10/20/25. The child was not provided with a bottle with formula as directed on the feeding plan until approximately 12:40 pm. 10A NCAC 09 .0902(a) Technical assistance was provided as follows: 447: caregiving for infants For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing must be provided according to child's needs. You must follow feeding plans for children under fifteen (15) months of age. However, you must also observe each child and provide necessary care as needed. Children under fifteen (15) months of age vary in food preferences. Therefore, caretaker must make sure that they receive fluid (bottles/milk/water) throughout the day to prevent dehydration. 540: Feeding plans Feeding plans are required for all children under fifteen (15) months of age and must be followed by program staff members. Any individual who is not a regular staff member at the center must review each child’s medical and feeding information, including allergies, feeding plans, and medications. Failure to be aware of each child’s basic needs may result in medical or nutritional incidents and poses a safety concern. In your compliance letter, please describe the steps you will take to prevent similar incidents from occurring in the future, particularly when non-regular staff members—such as personnel from other centers or substitute staff—are responsible for the care of children. It is strongly recommended, and considered best practice, that program staff communicate with parents whenever a feeding error occurs. 1842: Food prep and Staff/Child ratios Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation. When you care for children under two (2) years of age, the staff member must not engage in food preparation tasks, such as making a bottle. Achieving Compliance: You may submit a compliance letter for the other violations. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance • Signature I must receive your compliance statement by 11/6/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: 1025-308L Visit Date: 10/23/2025 Number Present: 8 Completed Date: 10/23/2025 Age: From 1 To 4 Total Minutes: 213 Time In: 12:40 PM Time Out: 04:13 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements during a complaint visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. A signed copy of the visit summary was electronically emailed to you. Ms. Norris assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. The facility operates with a five-star license issued on 10/18/24. The Special Services/Restrictions include daytime care, meets enhanced ratios and space. The complaint was received by the Division of Child Development and Early Education on 10/21/25 and sent to me on 10/22/25. There are concerns regarding staff/child ratios and nutrition requirements. The information obtained by the Division states that the program had issues with ratios since January 2025. On October 20, 2025, there were six (6) children in space #1. On October 20, 2025, a child, who was one (1) year of age, was not fed a bottle until 12:30 pm. The child’s feeding schedule was not adequately followed. Upon arrival, I announced my presence and the purpose of the visit. Ms. Norris had two (2) children asleep in cribs within her office. According to Ms. Norris, the children were being supervised there while the staff member assigned to the infant room was on a lunch break. When the staff member returned, he/she resumed supervision and returned the children to the infant room. A total of eight (8) children were present at the center during the visit. Two (2) children, both one (1) year of age, were cared for in space #2 (infant classroom) by one (1) staff member. Six (6) children, between two (2) and four (4) years of age, were cared for in space #3 by one (1) staff member. In both spaces, children were observed asleep during rest time. Lighting during rest time was adequate in both spaces. Staff/Child Ratios I interviewed Ms. Norris and the teacher assigned to care for children ages one (1) to two (2) years in space #1 on October 20, 2025. According to Ms. Norris, a total of eleven (11) children attended the program on that date. Ms. Norris was on leave, and two (2) classroom staff members, along with three (3) administrative staff members from another center, were present — including a director, an assistant director, and a staff member. All of these staff members are typically assigned to Childcare Network #178. Based on the attendance record, five (5) children, aged one (1) and two (2) years, were assigned to space #1, and six (6) children, aged two (2) to four (4) years, were assigned to space #5. However, per interview, six (6) children, aged one (1) to two (2) years, were cared for in space #1, and five (5) children, aged two (2) to four (4) years, were in space #5. In detail, three (3) children aged one (1) and three (3) children aged two (2) were in space #1. One (1) child aged two (2), one (1) child aged three (3), and three (3) children aged four (4) were in space #5. In both spaces #1 and #5, one (1) staff member was assigned to each classroom. Five (5) children who started in space #5 moved to space #4 during the morning, and six (6) children in space #1 was moved to space #2 at rest time. The program follows the voluntary enhanced requirements, under which the staff-to-child ratio is 1:6 for children aged 12 to 24 months and 1:9 for children aged two (2) years. Based on the information obtained during the visit, the program was in compliance with the required ratios on October 20, 2025. Based on the program record, the allegation of staff/child ratio was unsubstantiated. Nutrition Per interview, the following series of events were identified: 7:30 a.m. – The child was dropped off at the center. The child was cared for in space #2 by the director and a staff member from Childcare Network (CCN) #178. 7:42 a.m. – The staff member assigned to care for younger children clocked in. 7:56 a.m. – The assistant director from CCN #178 clocked in. The staff member assigned to younger children was directed by the assistant director to move to space #1 with the children who were already present. Around 8:00 a.m. – Breakfast was served to the child in space #2. The staff member asked the assistant director if the child required a bottle (formula). The assistant director brought an empty bottle from space #2, then brought a sippy cup and instructed the staff member to feed the child breakfast (peaches, banana muffin, and milk) without a bottle. The child refused breakfast and did not eat. 10:15–10:30 a.m. – The director and one staff member from CCN #178 left the program. 12:10 p.m. – The staff member assigned to space #1 took a lunch break. During the break, he/she contacted Ms. Norris to ask if the child was still using a bottle (formula). Ms. Norris confirmed that the child was. 12:10–12:38 p.m. – A conversation occurred between Ms. Norris and the child’s parent, and between Ms. Norris and the assistant director. 12:38 p.m. – The staff member returned from break. Shortly afterward, a bottle was prepared and provided to the child. Before rest time – The children were transitioned from space #1 to space #2. 3:00 p.m. – The staff member provided a second bottle to the child. The program only records diaper changes and meals for children under one (1) year of age; therefore, there was no documentation of the child’s feeding on October 20, 2025. The child’s feeding plan was reviewed. The plan had been updated by the parent(s) and signed on October 13, 2025. According to the feeding plan, the program was to offer ½ cup of milk, ½ serving (or ¼ cup) of whole grain, ¼ cup of fruit or vegetable, and ½ ounce of meat or meat alternative at 8:00 a.m., 11:00 a.m., and 2:00 p.m. Additional instructions included “8 oz bottle every 3 hours.” The child was on Similac Advance formula, which was provided by the program at the time of the incident. Based on the interview and program records, the allegation of a nutrition violation was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 447 For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing was not provided according to child's needs. On October 20, 2025, a child, who was twelve (12) months of age, was not provided with a bottle until approximately 12:40 pm. even though the child did not each breakfast or lunch provided by the program. .0511 (a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. The feeding plan for a child, who was twelve (12) months of age, were not followed on 10/20/25. The child was not provided with a bottle with formula as directed on the feeding plan until approximately 12:40 pm. 10A NCAC 09 .0902(a) Technical assistance was provided as follows: 447: caregiving for infants For children under two years of age, time and space for sleeping, eating, toileting, diaper changing, and playing must be provided according to child's needs. You must follow feeding plans for children under fifteen (15) months of age. However, you must also observe each child and provide necessary care as needed. Children under fifteen (15) months of age vary in food preferences. Therefore, caretaker must make sure that they receive fluid (bottles/milk/water) throughout the day to prevent dehydration. 540: Feeding plans Feeding plans are required for all children under fifteen (15) months of age and must be followed by program staff members. Any individual who is not a regular staff member at the center must review each child’s medical and feeding information, including allergies, feeding plans, and medications. Failure to be aware of each child’s basic needs may result in medical or nutritional incidents and poses a safety concern. In your compliance letter, please describe the steps you will take to prevent similar incidents from occurring in the future, particularly when non-regular staff members—such as personnel from other centers or substitute staff—are responsible for the care of children. It is strongly recommended, and considered best practice, that program staff communicate with parents whenever a feeding error occurs. 1842: Food prep and Staff/Child ratios Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation. When you care for children under two (2) years of age, the staff member must not engage in food preparation tasks, such as making a bottle. Achieving Compliance: You may submit a compliance letter for the other violations. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance • Signature I must receive your compliance statement by 11/6/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 8/20/2025 Number Present: 40 Completed Date: 8/20/2025 Age: From 0 To 9 Total Minutes: 214 Time In: 09:11 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. A signed copy of the visit summary was electronically emailed to you. Ms. Norris was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. The last fire drill was practiced on 7/30/25. The last lockdown drill was practiced on 6/11/25. The last playground inspection was documented on 7/30/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/14/23 without hazards. Lead paint and asbestos surveys were completed on 5/16/24 and the program is exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, six (6) children, one-to-two years of age, were present with one (1) staff member. Children played with large manipulatives and other materials. The children transitioned to the playground at 9:45 am and played with riding toys and balls. Prior to the transition, name-to-face count was taken by an administrative staff member. Per schedule, the playground time was from 10:00 – 10:30 am. No water source was available on the playground. One (1) diaper cream was maintained in the classroom. Diaper changing log was reviewed. Due to staff shortage, one (1) child from this classroom was moved to space #5, and two (2) children from space #5 was moved to space #1. The reason for swap is based on the development level and personalities of the children. In space #2, a group of ten (10) infants with two (2) staff members were present. Five (5) children were asleep in the cribs, and the sleep chart was adequately filled out. Other five (5) children were on the floor, exploring the environment and materials. Diaper creams were monitored. Required posters were present. Space #3 was not in use due to staff shortage. Two (3) children from space #3 were moved to space #5, and three (3) children to space #4. In space #4, a group of fifteen (15) children, ages three (3) to nine (9), with two (2) staff members. Two (2) children were from space #3, and three (6) children, who were school-age and from space #6. The children engaged in active free play with drawing materials, Legos, dress up clothes, blocks and other accessories. One (1) therapist was present to work with one (1) of the children in the classroom. The children also played on the playground, but no water source was observed. In space #5, a group of nine (9) children, two-to-three years of age, were present with one (1) staff member. The children played with blocks, instruments, housekeeping materials and created sponge art. Three (3) diaper creams were maintained in the classroom. No emergency medications were maintained at this facility. Lunch was observed. Today, macaroni and cheese, diced turkey, green beans, mandarin oranges and milk were served. Nap time was observed in space #1, #4 and #5. All children's faces were visible and staff members were moving about. Supervision and interaction were adequate. All playgrounds were monitored. In KPA playground, mulch was measured for seven (7) inches around the slide structure. On the 2’s playground, mulch was measured for eight (8) inches around the slide structure. NO safety hazards were found. Nine (9) existing staff members’ files were monitored for special training, CPR/First Aid and criminal background letters. Three (3) new staff files were monitored in full. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The transportations were not monitored during today’s visit. The following violations were documented during today’s visit: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #5, two (2) cots were placed in the housekeeping area, and the space between the cots were approximately twelve (12) inches. 15A NCAC 18A .2821(e) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Aquaphor 3-in-1 diaper rash cream in space #1 expired in July 2025. .0803(12) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member who was hired on 8/19/25 did not have the emergency information form filled out. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The date of review of Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301 was missing from the orientation documentation for a staff member who was hired on 3/25/25. .1101(a)(b) 1418 Drinking water was not available to children at all times regardless of where activities were provided. Upon children from space #1, #4 and #5 played on the playground, no drinking water was available to them. .2505(c)(2) Technical assistance was provided as follows: 614: space between cots space between cots must be minimum of eighteen (18) inches without solid barrier, per 15A NCAC 18A.2821(e). To comply, put a solid barrier between the cots or place them in different space. In your compliance letter, please state how you achieved the compliance. 849: expired medication Expired medications, including creams must be either discarded or returned to home within seventy-two (72) hours of expiration date. To comply, please send the medication in space #2 home or discard it. In your compliance letter, please state how you achieve the compliance. 1035: Emergency Information form Emergency Information form must be in each staff file prior to or on the first day of employment. Refer to 10A NCAC 09 .0701(a). To comply, have a new staff member who was hired on 8/19/25 to complete the form immediately. In your compliance letter, please state the date the staff member completed the form. 1067: topics covered during orientation Per 10A NCAC 09 .1101(a)(b), all of the required topics areas must be reviewed with new staff member within the first two (2) weeks of employment. To comply, either write the date you reviewed Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301, or review the topic and write down the date of the review. In your compliance letter, please state the date of completion of the review. 1418: drinking water Drinking water must be available to children at all times regardless of where activities were provided. To comply, find ways to make drinking water accessible to children. Some centers allow each child to bring water bottles from home, put on a cart and take them outside. Some centers have a water jug in each classroom. Disposable cups and water jug are taken to the playground each day. In your compliance letter, please state how and when you corrected this item. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/3/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: I reviewed the program roster on the ABCMS system prior to this visit. No staff members are listed on the roster. Please add existing and new staff members to the roster as soon as possible. Please log onto the ABCMS account using your business NCID and update the roster. Two (2) staff members CPR/First Aid training will expire on 9/13/25 and two (2) staff members’ on 9/14/25. Please renew the certificates without lapse. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division”. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 8/20/2025 Number Present: 40 Completed Date: 8/20/2025 Age: From 0 To 9 Total Minutes: 214 Time In: 09:11 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. A signed copy of the visit summary was electronically emailed to you. Ms. Norris was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. The last fire drill was practiced on 7/30/25. The last lockdown drill was practiced on 6/11/25. The last playground inspection was documented on 7/30/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/14/23 without hazards. Lead paint and asbestos surveys were completed on 5/16/24 and the program is exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, six (6) children, one-to-two years of age, were present with one (1) staff member. Children played with large manipulatives and other materials. The children transitioned to the playground at 9:45 am and played with riding toys and balls. Prior to the transition, name-to-face count was taken by an administrative staff member. Per schedule, the playground time was from 10:00 – 10:30 am. No water source was available on the playground. One (1) diaper cream was maintained in the classroom. Diaper changing log was reviewed. Due to staff shortage, one (1) child from this classroom was moved to space #5, and two (2) children from space #5 was moved to space #1. The reason for swap is based on the development level and personalities of the children. In space #2, a group of ten (10) infants with two (2) staff members were present. Five (5) children were asleep in the cribs, and the sleep chart was adequately filled out. Other five (5) children were on the floor, exploring the environment and materials. Diaper creams were monitored. Required posters were present. Space #3 was not in use due to staff shortage. Two (3) children from space #3 were moved to space #5, and three (3) children to space #4. In space #4, a group of fifteen (15) children, ages three (3) to nine (9), with two (2) staff members. Two (2) children were from space #3, and three (6) children, who were school-age and from space #6. The children engaged in active free play with drawing materials, Legos, dress up clothes, blocks and other accessories. One (1) therapist was present to work with one (1) of the children in the classroom. The children also played on the playground, but no water source was observed. In space #5, a group of nine (9) children, two-to-three years of age, were present with one (1) staff member. The children played with blocks, instruments, housekeeping materials and created sponge art. Three (3) diaper creams were maintained in the classroom. No emergency medications were maintained at this facility. Lunch was observed. Today, macaroni and cheese, diced turkey, green beans, mandarin oranges and milk were served. Nap time was observed in space #1, #4 and #5. All children's faces were visible and staff members were moving about. Supervision and interaction were adequate. All playgrounds were monitored. In KPA playground, mulch was measured for seven (7) inches around the slide structure. On the 2’s playground, mulch was measured for eight (8) inches around the slide structure. NO safety hazards were found. Nine (9) existing staff members’ files were monitored for special training, CPR/First Aid and criminal background letters. Three (3) new staff files were monitored in full. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The transportations were not monitored during today’s visit. The following violations were documented during today’s visit: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #5, two (2) cots were placed in the housekeeping area, and the space between the cots were approximately twelve (12) inches. 15A NCAC 18A .2821(e) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Aquaphor 3-in-1 diaper rash cream in space #1 expired in July 2025. .0803(12) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member who was hired on 8/19/25 did not have the emergency information form filled out. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The date of review of Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301 was missing from the orientation documentation for a staff member who was hired on 3/25/25. .1101(a)(b) 1418 Drinking water was not available to children at all times regardless of where activities were provided. Upon children from space #1, #4 and #5 played on the playground, no drinking water was available to them. .2505(c)(2) Technical assistance was provided as follows: 614: space between cots space between cots must be minimum of eighteen (18) inches without solid barrier, per 15A NCAC 18A.2821(e). To comply, put a solid barrier between the cots or place them in different space. In your compliance letter, please state how you achieved the compliance. 849: expired medication Expired medications, including creams must be either discarded or returned to home within seventy-two (72) hours of expiration date. To comply, please send the medication in space #2 home or discard it. In your compliance letter, please state how you achieve the compliance. 1035: Emergency Information form Emergency Information form must be in each staff file prior to or on the first day of employment. Refer to 10A NCAC 09 .0701(a). To comply, have a new staff member who was hired on 8/19/25 to complete the form immediately. In your compliance letter, please state the date the staff member completed the form. 1067: topics covered during orientation Per 10A NCAC 09 .1101(a)(b), all of the required topics areas must be reviewed with new staff member within the first two (2) weeks of employment. To comply, either write the date you reviewed Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301, or review the topic and write down the date of the review. In your compliance letter, please state the date of completion of the review. 1418: drinking water Drinking water must be available to children at all times regardless of where activities were provided. To comply, find ways to make drinking water accessible to children. Some centers allow each child to bring water bottles from home, put on a cart and take them outside. Some centers have a water jug in each classroom. Disposable cups and water jug are taken to the playground each day. In your compliance letter, please state how and when you corrected this item. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/3/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: I reviewed the program roster on the ABCMS system prior to this visit. No staff members are listed on the roster. Please add existing and new staff members to the roster as soon as possible. Please log onto the ABCMS account using your business NCID and update the roster. Two (2) staff members CPR/First Aid training will expire on 9/13/25 and two (2) staff members’ on 9/14/25. Please renew the certificates without lapse. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division”. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1101 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 8/20/2025 Number Present: 40 Completed Date: 8/20/2025 Age: From 0 To 9 Total Minutes: 214 Time In: 09:11 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. A signed copy of the visit summary was electronically emailed to you. Ms. Norris was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. The last fire drill was practiced on 7/30/25. The last lockdown drill was practiced on 6/11/25. The last playground inspection was documented on 7/30/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/14/23 without hazards. Lead paint and asbestos surveys were completed on 5/16/24 and the program is exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, six (6) children, one-to-two years of age, were present with one (1) staff member. Children played with large manipulatives and other materials. The children transitioned to the playground at 9:45 am and played with riding toys and balls. Prior to the transition, name-to-face count was taken by an administrative staff member. Per schedule, the playground time was from 10:00 – 10:30 am. No water source was available on the playground. One (1) diaper cream was maintained in the classroom. Diaper changing log was reviewed. Due to staff shortage, one (1) child from this classroom was moved to space #5, and two (2) children from space #5 was moved to space #1. The reason for swap is based on the development level and personalities of the children. In space #2, a group of ten (10) infants with two (2) staff members were present. Five (5) children were asleep in the cribs, and the sleep chart was adequately filled out. Other five (5) children were on the floor, exploring the environment and materials. Diaper creams were monitored. Required posters were present. Space #3 was not in use due to staff shortage. Two (3) children from space #3 were moved to space #5, and three (3) children to space #4. In space #4, a group of fifteen (15) children, ages three (3) to nine (9), with two (2) staff members. Two (2) children were from space #3, and three (6) children, who were school-age and from space #6. The children engaged in active free play with drawing materials, Legos, dress up clothes, blocks and other accessories. One (1) therapist was present to work with one (1) of the children in the classroom. The children also played on the playground, but no water source was observed. In space #5, a group of nine (9) children, two-to-three years of age, were present with one (1) staff member. The children played with blocks, instruments, housekeeping materials and created sponge art. Three (3) diaper creams were maintained in the classroom. No emergency medications were maintained at this facility. Lunch was observed. Today, macaroni and cheese, diced turkey, green beans, mandarin oranges and milk were served. Nap time was observed in space #1, #4 and #5. All children's faces were visible and staff members were moving about. Supervision and interaction were adequate. All playgrounds were monitored. In KPA playground, mulch was measured for seven (7) inches around the slide structure. On the 2’s playground, mulch was measured for eight (8) inches around the slide structure. NO safety hazards were found. Nine (9) existing staff members’ files were monitored for special training, CPR/First Aid and criminal background letters. Three (3) new staff files were monitored in full. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The transportations were not monitored during today’s visit. The following violations were documented during today’s visit: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #5, two (2) cots were placed in the housekeeping area, and the space between the cots were approximately twelve (12) inches. 15A NCAC 18A .2821(e) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Aquaphor 3-in-1 diaper rash cream in space #1 expired in July 2025. .0803(12) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member who was hired on 8/19/25 did not have the emergency information form filled out. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The date of review of Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301 was missing from the orientation documentation for a staff member who was hired on 3/25/25. .1101(a)(b) 1418 Drinking water was not available to children at all times regardless of where activities were provided. Upon children from space #1, #4 and #5 played on the playground, no drinking water was available to them. .2505(c)(2) Technical assistance was provided as follows: 614: space between cots space between cots must be minimum of eighteen (18) inches without solid barrier, per 15A NCAC 18A.2821(e). To comply, put a solid barrier between the cots or place them in different space. In your compliance letter, please state how you achieved the compliance. 849: expired medication Expired medications, including creams must be either discarded or returned to home within seventy-two (72) hours of expiration date. To comply, please send the medication in space #2 home or discard it. In your compliance letter, please state how you achieve the compliance. 1035: Emergency Information form Emergency Information form must be in each staff file prior to or on the first day of employment. Refer to 10A NCAC 09 .0701(a). To comply, have a new staff member who was hired on 8/19/25 to complete the form immediately. In your compliance letter, please state the date the staff member completed the form. 1067: topics covered during orientation Per 10A NCAC 09 .1101(a)(b), all of the required topics areas must be reviewed with new staff member within the first two (2) weeks of employment. To comply, either write the date you reviewed Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301, or review the topic and write down the date of the review. In your compliance letter, please state the date of completion of the review. 1418: drinking water Drinking water must be available to children at all times regardless of where activities were provided. To comply, find ways to make drinking water accessible to children. Some centers allow each child to bring water bottles from home, put on a cart and take them outside. Some centers have a water jug in each classroom. Disposable cups and water jug are taken to the playground each day. In your compliance letter, please state how and when you corrected this item. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/3/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: I reviewed the program roster on the ABCMS system prior to this visit. No staff members are listed on the roster. Please add existing and new staff members to the roster as soon as possible. Please log onto the ABCMS account using your business NCID and update the roster. Two (2) staff members CPR/First Aid training will expire on 9/13/25 and two (2) staff members’ on 9/14/25. Please renew the certificates without lapse. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division”. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 8/20/2025 Number Present: 40 Completed Date: 8/20/2025 Age: From 0 To 9 Total Minutes: 214 Time In: 09:11 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. A signed copy of the visit summary was electronically emailed to you. Ms. Norris was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. The last fire drill was practiced on 7/30/25. The last lockdown drill was practiced on 6/11/25. The last playground inspection was documented on 7/30/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/14/23 without hazards. Lead paint and asbestos surveys were completed on 5/16/24 and the program is exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, six (6) children, one-to-two years of age, were present with one (1) staff member. Children played with large manipulatives and other materials. The children transitioned to the playground at 9:45 am and played with riding toys and balls. Prior to the transition, name-to-face count was taken by an administrative staff member. Per schedule, the playground time was from 10:00 – 10:30 am. No water source was available on the playground. One (1) diaper cream was maintained in the classroom. Diaper changing log was reviewed. Due to staff shortage, one (1) child from this classroom was moved to space #5, and two (2) children from space #5 was moved to space #1. The reason for swap is based on the development level and personalities of the children. In space #2, a group of ten (10) infants with two (2) staff members were present. Five (5) children were asleep in the cribs, and the sleep chart was adequately filled out. Other five (5) children were on the floor, exploring the environment and materials. Diaper creams were monitored. Required posters were present. Space #3 was not in use due to staff shortage. Two (3) children from space #3 were moved to space #5, and three (3) children to space #4. In space #4, a group of fifteen (15) children, ages three (3) to nine (9), with two (2) staff members. Two (2) children were from space #3, and three (6) children, who were school-age and from space #6. The children engaged in active free play with drawing materials, Legos, dress up clothes, blocks and other accessories. One (1) therapist was present to work with one (1) of the children in the classroom. The children also played on the playground, but no water source was observed. In space #5, a group of nine (9) children, two-to-three years of age, were present with one (1) staff member. The children played with blocks, instruments, housekeeping materials and created sponge art. Three (3) diaper creams were maintained in the classroom. No emergency medications were maintained at this facility. Lunch was observed. Today, macaroni and cheese, diced turkey, green beans, mandarin oranges and milk were served. Nap time was observed in space #1, #4 and #5. All children's faces were visible and staff members were moving about. Supervision and interaction were adequate. All playgrounds were monitored. In KPA playground, mulch was measured for seven (7) inches around the slide structure. On the 2’s playground, mulch was measured for eight (8) inches around the slide structure. NO safety hazards were found. Nine (9) existing staff members’ files were monitored for special training, CPR/First Aid and criminal background letters. Three (3) new staff files were monitored in full. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The transportations were not monitored during today’s visit. The following violations were documented during today’s visit: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #5, two (2) cots were placed in the housekeeping area, and the space between the cots were approximately twelve (12) inches. 15A NCAC 18A .2821(e) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Aquaphor 3-in-1 diaper rash cream in space #1 expired in July 2025. .0803(12) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member who was hired on 8/19/25 did not have the emergency information form filled out. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The date of review of Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301 was missing from the orientation documentation for a staff member who was hired on 3/25/25. .1101(a)(b) 1418 Drinking water was not available to children at all times regardless of where activities were provided. Upon children from space #1, #4 and #5 played on the playground, no drinking water was available to them. .2505(c)(2) Technical assistance was provided as follows: 614: space between cots space between cots must be minimum of eighteen (18) inches without solid barrier, per 15A NCAC 18A.2821(e). To comply, put a solid barrier between the cots or place them in different space. In your compliance letter, please state how you achieved the compliance. 849: expired medication Expired medications, including creams must be either discarded or returned to home within seventy-two (72) hours of expiration date. To comply, please send the medication in space #2 home or discard it. In your compliance letter, please state how you achieve the compliance. 1035: Emergency Information form Emergency Information form must be in each staff file prior to or on the first day of employment. Refer to 10A NCAC 09 .0701(a). To comply, have a new staff member who was hired on 8/19/25 to complete the form immediately. In your compliance letter, please state the date the staff member completed the form. 1067: topics covered during orientation Per 10A NCAC 09 .1101(a)(b), all of the required topics areas must be reviewed with new staff member within the first two (2) weeks of employment. To comply, either write the date you reviewed Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301, or review the topic and write down the date of the review. In your compliance letter, please state the date of completion of the review. 1418: drinking water Drinking water must be available to children at all times regardless of where activities were provided. To comply, find ways to make drinking water accessible to children. Some centers allow each child to bring water bottles from home, put on a cart and take them outside. Some centers have a water jug in each classroom. Disposable cups and water jug are taken to the playground each day. In your compliance letter, please state how and when you corrected this item. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/3/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: I reviewed the program roster on the ABCMS system prior to this visit. No staff members are listed on the roster. Please add existing and new staff members to the roster as soon as possible. Please log onto the ABCMS account using your business NCID and update the roster. Two (2) staff members CPR/First Aid training will expire on 9/13/25 and two (2) staff members’ on 9/14/25. Please renew the certificates without lapse. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division”. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 8/20/2025 Number Present: 40 Completed Date: 8/20/2025 Age: From 0 To 9 Total Minutes: 214 Time In: 09:11 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. A signed copy of the visit summary was electronically emailed to you. Ms. Norris was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. The last fire drill was practiced on 7/30/25. The last lockdown drill was practiced on 6/11/25. The last playground inspection was documented on 7/30/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/14/23 without hazards. Lead paint and asbestos surveys were completed on 5/16/24 and the program is exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, six (6) children, one-to-two years of age, were present with one (1) staff member. Children played with large manipulatives and other materials. The children transitioned to the playground at 9:45 am and played with riding toys and balls. Prior to the transition, name-to-face count was taken by an administrative staff member. Per schedule, the playground time was from 10:00 – 10:30 am. No water source was available on the playground. One (1) diaper cream was maintained in the classroom. Diaper changing log was reviewed. Due to staff shortage, one (1) child from this classroom was moved to space #5, and two (2) children from space #5 was moved to space #1. The reason for swap is based on the development level and personalities of the children. In space #2, a group of ten (10) infants with two (2) staff members were present. Five (5) children were asleep in the cribs, and the sleep chart was adequately filled out. Other five (5) children were on the floor, exploring the environment and materials. Diaper creams were monitored. Required posters were present. Space #3 was not in use due to staff shortage. Two (3) children from space #3 were moved to space #5, and three (3) children to space #4. In space #4, a group of fifteen (15) children, ages three (3) to nine (9), with two (2) staff members. Two (2) children were from space #3, and three (6) children, who were school-age and from space #6. The children engaged in active free play with drawing materials, Legos, dress up clothes, blocks and other accessories. One (1) therapist was present to work with one (1) of the children in the classroom. The children also played on the playground, but no water source was observed. In space #5, a group of nine (9) children, two-to-three years of age, were present with one (1) staff member. The children played with blocks, instruments, housekeeping materials and created sponge art. Three (3) diaper creams were maintained in the classroom. No emergency medications were maintained at this facility. Lunch was observed. Today, macaroni and cheese, diced turkey, green beans, mandarin oranges and milk were served. Nap time was observed in space #1, #4 and #5. All children's faces were visible and staff members were moving about. Supervision and interaction were adequate. All playgrounds were monitored. In KPA playground, mulch was measured for seven (7) inches around the slide structure. On the 2’s playground, mulch was measured for eight (8) inches around the slide structure. NO safety hazards were found. Nine (9) existing staff members’ files were monitored for special training, CPR/First Aid and criminal background letters. Three (3) new staff files were monitored in full. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The transportations were not monitored during today’s visit. The following violations were documented during today’s visit: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #5, two (2) cots were placed in the housekeeping area, and the space between the cots were approximately twelve (12) inches. 15A NCAC 18A .2821(e) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Aquaphor 3-in-1 diaper rash cream in space #1 expired in July 2025. .0803(12) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member who was hired on 8/19/25 did not have the emergency information form filled out. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The date of review of Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301 was missing from the orientation documentation for a staff member who was hired on 3/25/25. .1101(a)(b) 1418 Drinking water was not available to children at all times regardless of where activities were provided. Upon children from space #1, #4 and #5 played on the playground, no drinking water was available to them. .2505(c)(2) Technical assistance was provided as follows: 614: space between cots space between cots must be minimum of eighteen (18) inches without solid barrier, per 15A NCAC 18A.2821(e). To comply, put a solid barrier between the cots or place them in different space. In your compliance letter, please state how you achieved the compliance. 849: expired medication Expired medications, including creams must be either discarded or returned to home within seventy-two (72) hours of expiration date. To comply, please send the medication in space #2 home or discard it. In your compliance letter, please state how you achieve the compliance. 1035: Emergency Information form Emergency Information form must be in each staff file prior to or on the first day of employment. Refer to 10A NCAC 09 .0701(a). To comply, have a new staff member who was hired on 8/19/25 to complete the form immediately. In your compliance letter, please state the date the staff member completed the form. 1067: topics covered during orientation Per 10A NCAC 09 .1101(a)(b), all of the required topics areas must be reviewed with new staff member within the first two (2) weeks of employment. To comply, either write the date you reviewed Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301, or review the topic and write down the date of the review. In your compliance letter, please state the date of completion of the review. 1418: drinking water Drinking water must be available to children at all times regardless of where activities were provided. To comply, find ways to make drinking water accessible to children. Some centers allow each child to bring water bottles from home, put on a cart and take them outside. Some centers have a water jug in each classroom. Disposable cups and water jug are taken to the playground each day. In your compliance letter, please state how and when you corrected this item. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/3/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: I reviewed the program roster on the ABCMS system prior to this visit. No staff members are listed on the roster. Please add existing and new staff members to the roster as soon as possible. Please log onto the ABCMS account using your business NCID and update the roster. Two (2) staff members CPR/First Aid training will expire on 9/13/25 and two (2) staff members’ on 9/14/25. Please renew the certificates without lapse. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division”. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-105 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 8/20/2025 Number Present: 40 Completed Date: 8/20/2025 Age: From 0 To 9 Total Minutes: 214 Time In: 09:11 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. A signed copy of the visit summary was electronically emailed to you. Ms. Norris was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. The last fire drill was practiced on 7/30/25. The last lockdown drill was practiced on 6/11/25. The last playground inspection was documented on 7/30/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/14/23 without hazards. Lead paint and asbestos surveys were completed on 5/16/24 and the program is exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, six (6) children, one-to-two years of age, were present with one (1) staff member. Children played with large manipulatives and other materials. The children transitioned to the playground at 9:45 am and played with riding toys and balls. Prior to the transition, name-to-face count was taken by an administrative staff member. Per schedule, the playground time was from 10:00 – 10:30 am. No water source was available on the playground. One (1) diaper cream was maintained in the classroom. Diaper changing log was reviewed. Due to staff shortage, one (1) child from this classroom was moved to space #5, and two (2) children from space #5 was moved to space #1. The reason for swap is based on the development level and personalities of the children. In space #2, a group of ten (10) infants with two (2) staff members were present. Five (5) children were asleep in the cribs, and the sleep chart was adequately filled out. Other five (5) children were on the floor, exploring the environment and materials. Diaper creams were monitored. Required posters were present. Space #3 was not in use due to staff shortage. Two (3) children from space #3 were moved to space #5, and three (3) children to space #4. In space #4, a group of fifteen (15) children, ages three (3) to nine (9), with two (2) staff members. Two (2) children were from space #3, and three (6) children, who were school-age and from space #6. The children engaged in active free play with drawing materials, Legos, dress up clothes, blocks and other accessories. One (1) therapist was present to work with one (1) of the children in the classroom. The children also played on the playground, but no water source was observed. In space #5, a group of nine (9) children, two-to-three years of age, were present with one (1) staff member. The children played with blocks, instruments, housekeeping materials and created sponge art. Three (3) diaper creams were maintained in the classroom. No emergency medications were maintained at this facility. Lunch was observed. Today, macaroni and cheese, diced turkey, green beans, mandarin oranges and milk were served. Nap time was observed in space #1, #4 and #5. All children's faces were visible and staff members were moving about. Supervision and interaction were adequate. All playgrounds were monitored. In KPA playground, mulch was measured for seven (7) inches around the slide structure. On the 2’s playground, mulch was measured for eight (8) inches around the slide structure. NO safety hazards were found. Nine (9) existing staff members’ files were monitored for special training, CPR/First Aid and criminal background letters. Three (3) new staff files were monitored in full. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The transportations were not monitored during today’s visit. The following violations were documented during today’s visit: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #5, two (2) cots were placed in the housekeeping area, and the space between the cots were approximately twelve (12) inches. 15A NCAC 18A .2821(e) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Aquaphor 3-in-1 diaper rash cream in space #1 expired in July 2025. .0803(12) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member who was hired on 8/19/25 did not have the emergency information form filled out. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The date of review of Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301 was missing from the orientation documentation for a staff member who was hired on 3/25/25. .1101(a)(b) 1418 Drinking water was not available to children at all times regardless of where activities were provided. Upon children from space #1, #4 and #5 played on the playground, no drinking water was available to them. .2505(c)(2) Technical assistance was provided as follows: 614: space between cots space between cots must be minimum of eighteen (18) inches without solid barrier, per 15A NCAC 18A.2821(e). To comply, put a solid barrier between the cots or place them in different space. In your compliance letter, please state how you achieved the compliance. 849: expired medication Expired medications, including creams must be either discarded or returned to home within seventy-two (72) hours of expiration date. To comply, please send the medication in space #2 home or discard it. In your compliance letter, please state how you achieve the compliance. 1035: Emergency Information form Emergency Information form must be in each staff file prior to or on the first day of employment. Refer to 10A NCAC 09 .0701(a). To comply, have a new staff member who was hired on 8/19/25 to complete the form immediately. In your compliance letter, please state the date the staff member completed the form. 1067: topics covered during orientation Per 10A NCAC 09 .1101(a)(b), all of the required topics areas must be reviewed with new staff member within the first two (2) weeks of employment. To comply, either write the date you reviewed Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301, or review the topic and write down the date of the review. In your compliance letter, please state the date of completion of the review. 1418: drinking water Drinking water must be available to children at all times regardless of where activities were provided. To comply, find ways to make drinking water accessible to children. Some centers allow each child to bring water bottles from home, put on a cart and take them outside. Some centers have a water jug in each classroom. Disposable cups and water jug are taken to the playground each day. In your compliance letter, please state how and when you corrected this item. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/3/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: I reviewed the program roster on the ABCMS system prior to this visit. No staff members are listed on the roster. Please add existing and new staff members to the roster as soon as possible. Please log onto the ABCMS account using your business NCID and update the roster. Two (2) staff members CPR/First Aid training will expire on 9/13/25 and two (2) staff members’ on 9/14/25. Please renew the certificates without lapse. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division”. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 8/20/2025 Number Present: 40 Completed Date: 8/20/2025 Age: From 0 To 9 Total Minutes: 214 Time In: 09:11 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. A signed copy of the visit summary was electronically emailed to you. Ms. Norris was available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. The last annual compliance visit was conducted on 2/26/25. The last fire drill was practiced on 7/30/25. The last lockdown drill was practiced on 6/11/25. The last playground inspection was documented on 7/30/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 4/9/25 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/14/23 without hazards. Lead paint and asbestos surveys were completed on 5/16/24 and the program is exempt from further testing. Upon arrival, I announced my presence and the purpose of the visit. In space #1, six (6) children, one-to-two years of age, were present with one (1) staff member. Children played with large manipulatives and other materials. The children transitioned to the playground at 9:45 am and played with riding toys and balls. Prior to the transition, name-to-face count was taken by an administrative staff member. Per schedule, the playground time was from 10:00 – 10:30 am. No water source was available on the playground. One (1) diaper cream was maintained in the classroom. Diaper changing log was reviewed. Due to staff shortage, one (1) child from this classroom was moved to space #5, and two (2) children from space #5 was moved to space #1. The reason for swap is based on the development level and personalities of the children. In space #2, a group of ten (10) infants with two (2) staff members were present. Five (5) children were asleep in the cribs, and the sleep chart was adequately filled out. Other five (5) children were on the floor, exploring the environment and materials. Diaper creams were monitored. Required posters were present. Space #3 was not in use due to staff shortage. Two (3) children from space #3 were moved to space #5, and three (3) children to space #4. In space #4, a group of fifteen (15) children, ages three (3) to nine (9), with two (2) staff members. Two (2) children were from space #3, and three (6) children, who were school-age and from space #6. The children engaged in active free play with drawing materials, Legos, dress up clothes, blocks and other accessories. One (1) therapist was present to work with one (1) of the children in the classroom. The children also played on the playground, but no water source was observed. In space #5, a group of nine (9) children, two-to-three years of age, were present with one (1) staff member. The children played with blocks, instruments, housekeeping materials and created sponge art. Three (3) diaper creams were maintained in the classroom. No emergency medications were maintained at this facility. Lunch was observed. Today, macaroni and cheese, diced turkey, green beans, mandarin oranges and milk were served. Nap time was observed in space #1, #4 and #5. All children's faces were visible and staff members were moving about. Supervision and interaction were adequate. All playgrounds were monitored. In KPA playground, mulch was measured for seven (7) inches around the slide structure. On the 2’s playground, mulch was measured for eight (8) inches around the slide structure. NO safety hazards were found. Nine (9) existing staff members’ files were monitored for special training, CPR/First Aid and criminal background letters. Three (3) new staff files were monitored in full. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. The transportations were not monitored during today’s visit. The following violations were documented during today’s visit: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #5, two (2) cots were placed in the housekeeping area, and the space between the cots were approximately twelve (12) inches. 15A NCAC 18A .2821(e) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Aquaphor 3-in-1 diaper rash cream in space #1 expired in July 2025. .0803(12) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member who was hired on 8/19/25 did not have the emergency information form filled out. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The date of review of Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301 was missing from the orientation documentation for a staff member who was hired on 3/25/25. .1101(a)(b) 1418 Drinking water was not available to children at all times regardless of where activities were provided. Upon children from space #1, #4 and #5 played on the playground, no drinking water was available to them. .2505(c)(2) Technical assistance was provided as follows: 614: space between cots space between cots must be minimum of eighteen (18) inches without solid barrier, per 15A NCAC 18A.2821(e). To comply, put a solid barrier between the cots or place them in different space. In your compliance letter, please state how you achieved the compliance. 849: expired medication Expired medications, including creams must be either discarded or returned to home within seventy-two (72) hours of expiration date. To comply, please send the medication in space #2 home or discard it. In your compliance letter, please state how you achieve the compliance. 1035: Emergency Information form Emergency Information form must be in each staff file prior to or on the first day of employment. Refer to 10A NCAC 09 .0701(a). To comply, have a new staff member who was hired on 8/19/25 to complete the form immediately. In your compliance letter, please state the date the staff member completed the form. 1067: topics covered during orientation Per 10A NCAC 09 .1101(a)(b), all of the required topics areas must be reviewed with new staff member within the first two (2) weeks of employment. To comply, either write the date you reviewed Recognizing, responding to, and reporting child abuse, neglect, or maltreatment pursuant to G.S.110-105.4 and G.S. 7B-301, or review the topic and write down the date of the review. In your compliance letter, please state the date of completion of the review. 1418: drinking water Drinking water must be available to children at all times regardless of where activities were provided. To comply, find ways to make drinking water accessible to children. Some centers allow each child to bring water bottles from home, put on a cart and take them outside. Some centers have a water jug in each classroom. Disposable cups and water jug are taken to the playground each day. In your compliance letter, please state how and when you corrected this item. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/3/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013 or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS roster: I reviewed the program roster on the ABCMS system prior to this visit. No staff members are listed on the roster. Please add existing and new staff members to the roster as soon as possible. Please log onto the ABCMS account using your business NCID and update the roster. Two (2) staff members CPR/First Aid training will expire on 9/13/25 and two (2) staff members’ on 9/14/25. Please renew the certificates without lapse. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division”. As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-334L Visit Date: 7/8/2025 Number Present: 41 Completed Date: 7/8/2025 Age: From 0 To 10 Total Minutes: 202 Time In: 09:21 AM Time Out: 12:43 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to visit. The facility operates with a five-star license issued on 10/18/24. The Special Services/Restrictions include daytime care, meets enhanced ratios and space. The complaint was received by the Division of Child Development and Early Education on 6/30/25 and sent to me on the same day. There are concerns regarding diapering procedures and sanitation. Based on the information obtained by the Division, children’s diapers are not being changed as needed basis, and the children were not cleaned appropriately. Additionally, soap was not available at some sinks to wash their hands. Upon arrival, I announced my presence and the purpose of the visit. Space #1 and space #3 were closed due to staffing shortages. Based on the allegations of this complaint, diaper changing logs and procedures were monitored as well as handwashing sinks in the building. In space #2, eight (8) children, infants to one (1) year of age, with two (2) staff members were present. Two (2) children were asleep in the cribs, and others explored the environment and materials. In space #4, twelve (12) children, four-to-five years of age, were present with one (1) staff member. The children created art collages, played with large Duplo blocks and housekeeping materials. In space #5, nine (9) children, one-to-two years of age, were present with one (1) staff member. The children engaged in free play with toy vehicles, dolls, and housekeeping materials. One (1) child who was potty trained used the bathroom in space #4 during observation. Other children wore diapers or pull-ups. In space #6, a group of eleven (11) children, five-to-ten years of age, were present with one (1) staff member. The children created artwork using markers and stencils. Per Ms. Norris, underwear with feces caked on them—when changed on the diaper changing table—are not typically cleaned or disposed of in the bathroom, as would be required under the diapering procedures outlined in sanitation rule 15A NCAC 18A .2819. According to this rule, soiled diapers and wipes must be discarded before a clean diaper is placed on the child. Diapering procedure was observed in space #5. The staff member followed the diaper changing procedures adequately. The staff member changed wet diaper during observation. Feces on underwear changed in the bathroom may be removed and flushed in the toilet; however, this process requires staff members to accompany and assist the children in the bathroom. Due to limited staffing—often with only one (1) teacher present in Space #4 and #6—providing such assistance consistently can be challenging. I interviewed classroom staff members about how soiled clothes are stored. One (1) staff member stated that soiled clothes are placed in a plastic bag and then stored in a "dirty clothes" container on top of the cubbies in the classroom. Another staff member reported storing the bagged soiled clothes on a shelf in the bathroom. A third staff member indicated that soiled clothes are placed in a plastic bag and then stored directly in the child’s cubby. Program records—including diaper changing logs for each classroom—for the weeks of May 26–30, 2025, June 16–20, 2025, and June 30–July 4, 2025, were reviewed. For the week of May 26–30, 2025, children in Space #1 were changed six (6) to nine (9) times per day, while children in Space #5 were changed two (2) to five (5) times per day. According to Ms. Norris, some diaper changes may not have been logged during that week. During a complaint visit conducted on June 3, 2025, violation item #401 was cited for failure to change diapers on an as-needed basis. A review of the facility’s diaper changing procedures and toileting log was conducted, and new procedures were implemented starting the week of June 23, 2025, according to Ms. Norris. A staff meeting addressing the updated diapering log procedures was held on July 2, 2025. The revised diapering/toileting log includes each child’s name, time of change, condition (dry/wet/bowel movement/potty), and the initials of the staff member completing the change. Based on the records for the week of June 30–July 4, 2025, each child in Spaces #1 through #5 was monitored and changed as needed. Handwashing supplies were monitored at all sinks and bathrooms used by children. In Space #6, no soap was available in the soap dispenser at the right-side sink, as well as in the bathroom used by the school-age children. Based on staff interviews and a review of program records, the allegation of sanitation violations regarding diapering procedures is unsubstantiated. Following the visit on June 3, 2025, the program implemented revised procedures and has checked and changed diapers as needed in accordance with sanitation and licensing requirements. The allegation of sanitation violation regarding handwashing supplies is substantiated based on lack of soaps in the dispenser in space #6 and the bathroom used by the school-age children. Additionally, the allegation of sanitation violation regarding storage of soiled clothes is also substantiated based on the interview. No violations were documented during today’s visit: Violation Number Comment Rule 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Handwashing soap was available for the right sink in space #6 and the bathroom used by the school-age children. 15A NCAC 18A .2818(b) & (d) 1830 Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). Per staff member's statement, soiled clothes are bagged and stored in the children's cubbies. .0604(v) Technical assistance was provided as follows: 606: lavatory requirements Running water, soap and individual sanitary towels, or other approved hand drying devices, must be supplied at each lavatory. 15A NCAC 18A .2818 LAVATORIES (d) Liquid soap and disposable towels or other hand-drying devices shall be provided at every handwash lavatory area. Liquid soap was added to the sink in space #6 and in the bathroom. This violation was corrected during the visit. 9995: Storage of soiled clothes 15A NCAC 18A .2819 DIAPERING AND DIAPER CHANGING FACILITIES (f) Caregivers may dispose of feces in diapers in the toilet, but shall not rinse soiled cloth diapers, or training pants or clothes. Soiled cloth diapers, training pants or clothes shall be sent to a diaper service or placed in a tightly closed plastic bag or other equivalent container approved by the Department, stored out of reach of children, and sent daily to the child's home to be laundered. During the visit, Ms. Norris communicated with the staff member and reiterated that soiled clothes in plastic bags should be stored in the designated bucket located in the bathroom for school-age children. Additionally, administrative staff members will monitor children’s cubbies and make sure that no soiled clothes are stored there per Ms. Norris. Based on the communication with the staff member and the statement, this item is corrected during the visit. Consultations: We discuss staffing shortages and new QIRS education requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0806 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0525-280L Visit Date: 6/3/2025 Number Present: 45 Completed Date: 6/3/2025 Age: From 0 To 5 Total Minutes: 282 Time In: 09:03 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An signed copy of the visit summary was electronically emailed to you. Ms. Norris assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-three (83) percent as of today prior to this visit. The facility operates with a five-star license issued on 10/18/24. The Special Services/Restrictions include daytime care, meets enhanced ratios and space. The complaint was received by the Division of Child Development and Early Education on 5/22/25 and sent to me on the same day. There are concerns regarding supervision and nutrition. Based on the information the Division received, a child was injured under the program’s supervision multiple times. There was one (1) injury without an explanation. Additionally, the program did not follow the child’s dietary needs. All classrooms were observed, but I conducted a longer observation in space #3 (three’s) and space #5 (two’s) due to the classroom dynamics. In space #3, a total of nine (9) children, ages three (3) to four (4) years, were present. Two (2) staff members were assigned to this classroom, but only one (1) staff member was present during my observation during the morning free play. Both staff members were present when the group returned from the playground. During morning free play, the children engaged with various materials, such as baby dolls, a pretend doctor’s kit, puzzles, and pull-back cars. One (1) child was asleep in the block area. The staff member present woke the child and directed him/her to the quiet cube. The child remained in the area but did not return to sleep. Several children ran around the classroom and crawled under furniture. After playground time, the children drank water at the table and resumed free play. One (1) staff member supervised handwashing and cleaned the tables, while the other assisted a child in the bathroom. Some children played in the housekeeping area. One (1) child rolled on the floor, and another placed himself/herself under a chair. Two (2) children were observed pulling toys out onto the floor without engaging in play. Two (2) staff members present during the visit identified themselves as floaters. The regular classroom teacher for space #3 will start on June 16, 2025. I observed space #5 after the children transitioned back from the playground. Nine (9) children, ages two (2) to three (3) years, were present. During the observation, one (1) staff member was present. While the children engaged in free play, a staff member changed all the children’s diapers. The children played with a pretend stroller, pretend people, rattles, instruments, and stuffed animals. One (1) child attempted to open the back door but was unable to do so. Another child engaged in play by washing his/her hands in the sink and then opened and closed the cabinet doors. The staff member removed the child from the sink and pulled his/her hands to guide him/her away from the cabinets. The child appeared upset in both instances. The staff member continued changing diapers while giving verbal directions to the children from the changing table. The second staff member returned from his/her break later during the observation. All classrooms were monitored for allergies. In each classroom, allergy information for all the classrooms is posted. The information includes what they prefer or are allergic to and what needs to be served. Seven (7) children are currently under special diet. One (1) child is allergic to tree nuts, three (3) children are allergic to cow milk and one (1) child is allergic to peaches. One (1) child prefers organic milk, and one (1) child is opt-put of the nutrition program. Mealtime was observed. The food was plated before being transported to each classroom. A staff member poured milk and milk substitutes into cups in the hallway and served each child, while the classroom staff members sat with the children and provided supervision. According to an interview, there is currently no designated kitchen staff member. As a result, the cooking and serving duties are shared between Ms. Norris and other administrative staff members. Today, tuna salad with wheat crackers, watermelons, green beans and milk were served. Appropriate substitutes were provided for those who are on the allergy list. Incident logs were reviewed. Children’s files for those with documented food allergies and those with a high number of incident reports from March through May 2025 were also reviewed. There were fifteen (15) incidents logged in March, nineteen (19) in April, and twelve (12) in May. Each incident report was maintained in the respective child’s file. During the visit, two (2) incidents occurred. One (1) child in space #3 was bitten by another child, and one (1) child in space #5 was scratched by another child. Applications were reviewed for allergy information. According to an interview with Ms. Norris, parents complete the application form prior to a pre-enrollment visit at the facility. During the pre-enrollment visit, Ms. Norris discusses allergy information with parents. One (1) child is served organic milk, and a “Special Dietary Needs Statement Due to Lifestyle Preference” form was present in the child’s file. An allergy to cow’s milk was noted on a child’s physical form and family agreement form but was not indicated on the application form. Per the interview with Ms. Norris, she and the parent discussed the child’s cow milk allergy when the parent observed the child drinking cow milk at school. However, no request to change from cow’s milk to a milk substitute was made during that conversation or afterward. One (1) child listed on the allergy list had opted out of the meal plan and is no longer enrolled in the program. A total of thirty-nine (39) incident reports from April 2024 to current among eight (8) children, were reviewed. Twenty-four (24) incidents occurred due to falls or other unintended accidents. Fifteen (15) incidents occurred due to injuries caused by the other children. The program follows the necessary protocol to identify allergies and serving alternative food items. Based on observation and interview, the allegation of nutrition violations is unsubstantiated. There is a high occurrence of injuries caused by other children at this program. Based on today’s observation, it is concluded that children are supervised. However, staff members were not consistently observed actively engaging with the children through conversation, facilitation of play, or proactive behavior support. Improvement in staff members’ skills related to play facilitation, proactive behavior management, and meaningful interactions will likely to contribute to a reduction in peer-related injuries. Based on the observation, additional training in active engagement and behavioral management is recommended for staff members. The allegation regarding lack of supervision is unsubstantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 401 Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. In space #5, all the children's diapers were changed when they transitioned from the playground to the classroom. 10A NCAC 09 .0806(a) Technical assistance was provided as follows: 401: diaper changing procedures Diapers must be changed whenever children are soiled and/or wet instead of shift basis. Classroom staff members should be actively checking each child’s diaper and pull-ups and changing them as needed. Refer to 10A NCAC 09 .0806(a). Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/17/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Behavioral management: During the observation in space #3, several children were not actively engaged in purposeful play. Some children crawled under furniture and dumped toys onto the floor rather than using the materials as intended. Teachers are encouraged to facilitate play by increasing children's interest through conversation and by participating in play alongside them. Additionally, teachers should remain aware of where the highest needs are within the classroom at any given time. For example, while some children were calmly drinking water at the table, others exhibited challenging behaviors, such as rolling on the floor and dumping toys. Rather than addressing the behavior from a distance, teachers should position themselves near the children who require more support and actively engage with them. Proactive and intentional engagement often helps prevent challenging behaviors. In space #5, one (1) teacher was observed changing all of the children’s diapers while the children played in the learning centers. As a result, the teacher remained at the changing table for an extended period of time while the other teacher was out on the break. This is not the best time to change all the children’s diapers. When a child was playing at the handwashing sink, a teacher removed the child without verbal warning or redirection. A similar interaction occurred when the child opened and closed cabinet doors. Although the handling was not inappropriate, the lack of communication made the transitions sudden and unexpected, which appeared to upset the child. Preventing challenging behavior requires intentional strategies, including anticipation, redirection, and verbal interaction. Speaking to young children from a distance is often ineffective and may contribute to children disregarding adult direction over time. When children are actively engaged in meaningful play and their needs are being met, they are less likely to engage in challenging behaviors. Please contact Challenging Behavior Helpline at 1-888-600-1685 Option 1. The operator will connect you with various resources including technical assistance from the behavioral management specialist. You can also contact Sharon FitzGerald, Healthy Social Behaviors Coach from Southwestern Child Development Commission at fitzgerald.sharon@swcdcinc.org (828)354-0367. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0525-280L Visit Date: 6/3/2025 Number Present: 45 Completed Date: 6/3/2025 Age: From 0 To 5 Total Minutes: 282 Time In: 09:03 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An signed copy of the visit summary was electronically emailed to you. Ms. Norris assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-three (83) percent as of today prior to this visit. The facility operates with a five-star license issued on 10/18/24. The Special Services/Restrictions include daytime care, meets enhanced ratios and space. The complaint was received by the Division of Child Development and Early Education on 5/22/25 and sent to me on the same day. There are concerns regarding supervision and nutrition. Based on the information the Division received, a child was injured under the program’s supervision multiple times. There was one (1) injury without an explanation. Additionally, the program did not follow the child’s dietary needs. All classrooms were observed, but I conducted a longer observation in space #3 (three’s) and space #5 (two’s) due to the classroom dynamics. In space #3, a total of nine (9) children, ages three (3) to four (4) years, were present. Two (2) staff members were assigned to this classroom, but only one (1) staff member was present during my observation during the morning free play. Both staff members were present when the group returned from the playground. During morning free play, the children engaged with various materials, such as baby dolls, a pretend doctor’s kit, puzzles, and pull-back cars. One (1) child was asleep in the block area. The staff member present woke the child and directed him/her to the quiet cube. The child remained in the area but did not return to sleep. Several children ran around the classroom and crawled under furniture. After playground time, the children drank water at the table and resumed free play. One (1) staff member supervised handwashing and cleaned the tables, while the other assisted a child in the bathroom. Some children played in the housekeeping area. One (1) child rolled on the floor, and another placed himself/herself under a chair. Two (2) children were observed pulling toys out onto the floor without engaging in play. Two (2) staff members present during the visit identified themselves as floaters. The regular classroom teacher for space #3 will start on June 16, 2025. I observed space #5 after the children transitioned back from the playground. Nine (9) children, ages two (2) to three (3) years, were present. During the observation, one (1) staff member was present. While the children engaged in free play, a staff member changed all the children’s diapers. The children played with a pretend stroller, pretend people, rattles, instruments, and stuffed animals. One (1) child attempted to open the back door but was unable to do so. Another child engaged in play by washing his/her hands in the sink and then opened and closed the cabinet doors. The staff member removed the child from the sink and pulled his/her hands to guide him/her away from the cabinets. The child appeared upset in both instances. The staff member continued changing diapers while giving verbal directions to the children from the changing table. The second staff member returned from his/her break later during the observation. All classrooms were monitored for allergies. In each classroom, allergy information for all the classrooms is posted. The information includes what they prefer or are allergic to and what needs to be served. Seven (7) children are currently under special diet. One (1) child is allergic to tree nuts, three (3) children are allergic to cow milk and one (1) child is allergic to peaches. One (1) child prefers organic milk, and one (1) child is opt-put of the nutrition program. Mealtime was observed. The food was plated before being transported to each classroom. A staff member poured milk and milk substitutes into cups in the hallway and served each child, while the classroom staff members sat with the children and provided supervision. According to an interview, there is currently no designated kitchen staff member. As a result, the cooking and serving duties are shared between Ms. Norris and other administrative staff members. Today, tuna salad with wheat crackers, watermelons, green beans and milk were served. Appropriate substitutes were provided for those who are on the allergy list. Incident logs were reviewed. Children’s files for those with documented food allergies and those with a high number of incident reports from March through May 2025 were also reviewed. There were fifteen (15) incidents logged in March, nineteen (19) in April, and twelve (12) in May. Each incident report was maintained in the respective child’s file. During the visit, two (2) incidents occurred. One (1) child in space #3 was bitten by another child, and one (1) child in space #5 was scratched by another child. Applications were reviewed for allergy information. According to an interview with Ms. Norris, parents complete the application form prior to a pre-enrollment visit at the facility. During the pre-enrollment visit, Ms. Norris discusses allergy information with parents. One (1) child is served organic milk, and a “Special Dietary Needs Statement Due to Lifestyle Preference” form was present in the child’s file. An allergy to cow’s milk was noted on a child’s physical form and family agreement form but was not indicated on the application form. Per the interview with Ms. Norris, she and the parent discussed the child’s cow milk allergy when the parent observed the child drinking cow milk at school. However, no request to change from cow’s milk to a milk substitute was made during that conversation or afterward. One (1) child listed on the allergy list had opted out of the meal plan and is no longer enrolled in the program. A total of thirty-nine (39) incident reports from April 2024 to current among eight (8) children, were reviewed. Twenty-four (24) incidents occurred due to falls or other unintended accidents. Fifteen (15) incidents occurred due to injuries caused by the other children. The program follows the necessary protocol to identify allergies and serving alternative food items. Based on observation and interview, the allegation of nutrition violations is unsubstantiated. There is a high occurrence of injuries caused by other children at this program. Based on today’s observation, it is concluded that children are supervised. However, staff members were not consistently observed actively engaging with the children through conversation, facilitation of play, or proactive behavior support. Improvement in staff members’ skills related to play facilitation, proactive behavior management, and meaningful interactions will likely to contribute to a reduction in peer-related injuries. Based on the observation, additional training in active engagement and behavioral management is recommended for staff members. The allegation regarding lack of supervision is unsubstantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 401 Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. In space #5, all the children's diapers were changed when they transitioned from the playground to the classroom. 10A NCAC 09 .0806(a) Technical assistance was provided as follows: 401: diaper changing procedures Diapers must be changed whenever children are soiled and/or wet instead of shift basis. Classroom staff members should be actively checking each child’s diaper and pull-ups and changing them as needed. Refer to 10A NCAC 09 .0806(a). Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/17/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Behavioral management: During the observation in space #3, several children were not actively engaged in purposeful play. Some children crawled under furniture and dumped toys onto the floor rather than using the materials as intended. Teachers are encouraged to facilitate play by increasing children's interest through conversation and by participating in play alongside them. Additionally, teachers should remain aware of where the highest needs are within the classroom at any given time. For example, while some children were calmly drinking water at the table, others exhibited challenging behaviors, such as rolling on the floor and dumping toys. Rather than addressing the behavior from a distance, teachers should position themselves near the children who require more support and actively engage with them. Proactive and intentional engagement often helps prevent challenging behaviors. In space #5, one (1) teacher was observed changing all of the children’s diapers while the children played in the learning centers. As a result, the teacher remained at the changing table for an extended period of time while the other teacher was out on the break. This is not the best time to change all the children’s diapers. When a child was playing at the handwashing sink, a teacher removed the child without verbal warning or redirection. A similar interaction occurred when the child opened and closed cabinet doors. Although the handling was not inappropriate, the lack of communication made the transitions sudden and unexpected, which appeared to upset the child. Preventing challenging behavior requires intentional strategies, including anticipation, redirection, and verbal interaction. Speaking to young children from a distance is often ineffective and may contribute to children disregarding adult direction over time. When children are actively engaged in meaningful play and their needs are being met, they are less likely to engage in challenging behaviors. Please contact Challenging Behavior Helpline at 1-888-600-1685 Option 1. The operator will connect you with various resources including technical assistance from the behavioral management specialist. You can also contact Sharon FitzGerald, Healthy Social Behaviors Coach from Southwestern Child Development Commission at fitzgerald.sharon@swcdcinc.org (828)354-0367. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0425-336L Visit Date: 5/5/2025 Number Present: 45 Completed Date: 5/5/2025 Age: From 0 To 5 Total Minutes: 195 Time In: 11:05 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. The facility operates with a five-star license issued on 10/18/24. The Special Services/Restrictions include daytime care, meets enhanced ratios and space. The complaint was received by the Division of Child Development and Early Education on 4/25/25 and sent to me on 4/28/25 There is concern regarding nutrition requirements. Per the email I received from Ms. Norris on April 24, 2025, a child was fed the wrong child’s bottle at approximately 12:32 p.m. by a staff member. Based on the interview conducted with Ms. Norris, the child consumed approximately two (2) ounces of another child’s bottle, which contained human milk. The child who consumed the other child’s bottle did not show any signs of illness or distress following the incident. On April 23, 2025, at approximately 12:32 p.m., two (2) staff members were responsible for caring for children aged infant to one (1). One (1) of the staff members was a regular classroom staff member, and the other was a floater. At the time of the incident, two (2) non-regular classroom staff members were present, as the regular classroom staff member was on a lunch break and the floater had stepped out for a bathroom break. The staff members present included one (1) cooking staff member in space #2 and one (1) teaching staff member in space #3. Before the floater left for the bathroom break, he/she placed two (2) children’s bottles in the bottle warmers. The teacher from space #3, while holding a crying child, picked up one (1) of the bottles from the warmer and began feeding it to the child. When the regular classroom staff member returned from his/her lunch break, he/she immediately noticed that the child was being fed the wrong bottle based on the appearance of the bottle. The staff member promptly removed the bottle from the child. Ms. Norris called me on April 23, 2025, to notify me of the incident. She sent the incident report, pictures of the bottles, and additional documentation via email on April 24, 2025. Per pictures provided by Ms. Norris, both children’s bottles were correctly labeled with the names and the date. During today’s visit, space #2 - the infant room was observed. There were eight (8) children, infant to one (1) year of age, present with two (2) regular classroom staff members. Two (2) children were on the highchair eating lunch, and four (4) children were on the floor. Two (2) children were held by staff members. Bottles were heated in the Phanpy waterless bottle warmer and given to the children. All bottles including the ones in the refrigerator were labeled with each child’s name and today’s date. The fridge temperature was twenty-eight (28) degrees. All feeding plans were signed by the parents and posted in the classroom. One (1) child held own bottle and fed himself/herself while on the highchair. Three (3) other children were held by staff members while being fed. Additional staff member – assistant director – came in to provide staff members break during the visit. Supervision and interaction were adequate. To prevent further mistakes, administrators conduct daily checks on the appropriate labeling of bottles. The log was shown by Ms. Norris during the visit. The program’s bottle-making policy was reviewed. The program had previously received administrative action in July 2023, after which a bottle-making policy specific to the program was developed. According to the written bottle-warming policy, “a staff will transport hot water from the kitchen in a container with a closed lid to the infant room to be used to warm bottles.” This policy was not followed, as the program currently uses waterless bottle warmers in the classrooms to heat infant bottles. However, the use of waterless bottle warmers is not a written policy but rather a practice the program adopted. According to Ms. Norris, this practice was approved by the Mid-Atlantic Regional Director. Following the issuance of a new license permit in October 2024 due to a corporate status change, the program began using waterless bottle warmers as part of its daily operations. Based on the interview, the allegation regarding nutrition violation was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 1887 Each infant was not served only bottles labeled with their individual name. On April 23, 2025, at approximately 12:32 p.m., two (2) staff members were responsible for caring for children aged infant to one (1). One (1) of the staff members was a regular classroom staff member, and the other was a floater. At the time of the incident, two (2) non-regular classroom staff members were present, as the regular classroom staff member was on a lunch break and the floater had stepped out for a bathroom break. The staff members present included one (1) cooking staff member in space #2 and one (1) teaching staff member in space #3. Before the floater left for the bathroom break, he/she placed two (2) children’s bottles in the bottle warmers. The teacher from space #3, while holding a crying child, picked up one (1) of the bottles from the warmer and began feeding it to the child. When the regular classroom staff member returned from his/her lunch break, he/she immediately noticed that the child was being fed the wrong bottle based on the appearance of the bottle. The staff member promptly removed the bottle from the child. .0902(d) Technical assistance was provided as follows: 1887: Infant bottles 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (d)Each infant shall be served only bottles labeled with their individual name. It is the best practice to review the label and the date of each label before feeding a child. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/19/25, Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Operational/Personnel policy change: When a written policy changes, copies of the updated policy must be distributed to all staff members and reviewed with them. Please ensure that all staff members understand the current practices. It is also essential that any changes are documented and thoroughly communicated to all staff members. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (c)Copies of operational policies and any subsequent changes to those policies shall be distributed to the staff. For infant/toddler practice, you can contact Hope Buckner, Infant/toddler specialist, at Southwestern Child Development Commission, at Buckner.Hope@swcdcinc.org. You can also contact Chrissy Wolfe, CCHC-C/E, Child Care Health Consultant at 828-424-0562 and/or chrissy.wolfe@mahec.net for additional guidance. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0425-336L Visit Date: 5/5/2025 Number Present: 45 Completed Date: 5/5/2025 Age: From 0 To 5 Total Minutes: 195 Time In: 11:05 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. The facility operates with a five-star license issued on 10/18/24. The Special Services/Restrictions include daytime care, meets enhanced ratios and space. The complaint was received by the Division of Child Development and Early Education on 4/25/25 and sent to me on 4/28/25 There is concern regarding nutrition requirements. Per the email I received from Ms. Norris on April 24, 2025, a child was fed the wrong child’s bottle at approximately 12:32 p.m. by a staff member. Based on the interview conducted with Ms. Norris, the child consumed approximately two (2) ounces of another child’s bottle, which contained human milk. The child who consumed the other child’s bottle did not show any signs of illness or distress following the incident. On April 23, 2025, at approximately 12:32 p.m., two (2) staff members were responsible for caring for children aged infant to one (1). One (1) of the staff members was a regular classroom staff member, and the other was a floater. At the time of the incident, two (2) non-regular classroom staff members were present, as the regular classroom staff member was on a lunch break and the floater had stepped out for a bathroom break. The staff members present included one (1) cooking staff member in space #2 and one (1) teaching staff member in space #3. Before the floater left for the bathroom break, he/she placed two (2) children’s bottles in the bottle warmers. The teacher from space #3, while holding a crying child, picked up one (1) of the bottles from the warmer and began feeding it to the child. When the regular classroom staff member returned from his/her lunch break, he/she immediately noticed that the child was being fed the wrong bottle based on the appearance of the bottle. The staff member promptly removed the bottle from the child. Ms. Norris called me on April 23, 2025, to notify me of the incident. She sent the incident report, pictures of the bottles, and additional documentation via email on April 24, 2025. Per pictures provided by Ms. Norris, both children’s bottles were correctly labeled with the names and the date. During today’s visit, space #2 - the infant room was observed. There were eight (8) children, infant to one (1) year of age, present with two (2) regular classroom staff members. Two (2) children were on the highchair eating lunch, and four (4) children were on the floor. Two (2) children were held by staff members. Bottles were heated in the Phanpy waterless bottle warmer and given to the children. All bottles including the ones in the refrigerator were labeled with each child’s name and today’s date. The fridge temperature was twenty-eight (28) degrees. All feeding plans were signed by the parents and posted in the classroom. One (1) child held own bottle and fed himself/herself while on the highchair. Three (3) other children were held by staff members while being fed. Additional staff member – assistant director – came in to provide staff members break during the visit. Supervision and interaction were adequate. To prevent further mistakes, administrators conduct daily checks on the appropriate labeling of bottles. The log was shown by Ms. Norris during the visit. The program’s bottle-making policy was reviewed. The program had previously received administrative action in July 2023, after which a bottle-making policy specific to the program was developed. According to the written bottle-warming policy, “a staff will transport hot water from the kitchen in a container with a closed lid to the infant room to be used to warm bottles.” This policy was not followed, as the program currently uses waterless bottle warmers in the classrooms to heat infant bottles. However, the use of waterless bottle warmers is not a written policy but rather a practice the program adopted. According to Ms. Norris, this practice was approved by the Mid-Atlantic Regional Director. Following the issuance of a new license permit in October 2024 due to a corporate status change, the program began using waterless bottle warmers as part of its daily operations. Based on the interview, the allegation regarding nutrition violation was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 1887 Each infant was not served only bottles labeled with their individual name. On April 23, 2025, at approximately 12:32 p.m., two (2) staff members were responsible for caring for children aged infant to one (1). One (1) of the staff members was a regular classroom staff member, and the other was a floater. At the time of the incident, two (2) non-regular classroom staff members were present, as the regular classroom staff member was on a lunch break and the floater had stepped out for a bathroom break. The staff members present included one (1) cooking staff member in space #2 and one (1) teaching staff member in space #3. Before the floater left for the bathroom break, he/she placed two (2) children’s bottles in the bottle warmers. The teacher from space #3, while holding a crying child, picked up one (1) of the bottles from the warmer and began feeding it to the child. When the regular classroom staff member returned from his/her lunch break, he/she immediately noticed that the child was being fed the wrong bottle based on the appearance of the bottle. The staff member promptly removed the bottle from the child. .0902(d) Technical assistance was provided as follows: 1887: Infant bottles 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (d)Each infant shall be served only bottles labeled with their individual name. It is the best practice to review the label and the date of each label before feeding a child. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/19/25, Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Operational/Personnel policy change: When a written policy changes, copies of the updated policy must be distributed to all staff members and reviewed with them. Please ensure that all staff members understand the current practices. It is also essential that any changes are documented and thoroughly communicated to all staff members. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (c)Copies of operational policies and any subsequent changes to those policies shall be distributed to the staff. For infant/toddler practice, you can contact Hope Buckner, Infant/toddler specialist, at Southwestern Child Development Commission, at Buckner.Hope@swcdcinc.org. You can also contact Chrissy Wolfe, CCHC-C/E, Child Care Health Consultant at 828-424-0562 and/or chrissy.wolfe@mahec.net for additional guidance. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0425-336L Visit Date: 5/5/2025 Number Present: 45 Completed Date: 5/5/2025 Age: From 0 To 5 Total Minutes: 195 Time In: 11:05 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of today prior to this visit. The facility operates with a five-star license issued on 10/18/24. The Special Services/Restrictions include daytime care, meets enhanced ratios and space. The complaint was received by the Division of Child Development and Early Education on 4/25/25 and sent to me on 4/28/25 There is concern regarding nutrition requirements. Per the email I received from Ms. Norris on April 24, 2025, a child was fed the wrong child’s bottle at approximately 12:32 p.m. by a staff member. Based on the interview conducted with Ms. Norris, the child consumed approximately two (2) ounces of another child’s bottle, which contained human milk. The child who consumed the other child’s bottle did not show any signs of illness or distress following the incident. On April 23, 2025, at approximately 12:32 p.m., two (2) staff members were responsible for caring for children aged infant to one (1). One (1) of the staff members was a regular classroom staff member, and the other was a floater. At the time of the incident, two (2) non-regular classroom staff members were present, as the regular classroom staff member was on a lunch break and the floater had stepped out for a bathroom break. The staff members present included one (1) cooking staff member in space #2 and one (1) teaching staff member in space #3. Before the floater left for the bathroom break, he/she placed two (2) children’s bottles in the bottle warmers. The teacher from space #3, while holding a crying child, picked up one (1) of the bottles from the warmer and began feeding it to the child. When the regular classroom staff member returned from his/her lunch break, he/she immediately noticed that the child was being fed the wrong bottle based on the appearance of the bottle. The staff member promptly removed the bottle from the child. Ms. Norris called me on April 23, 2025, to notify me of the incident. She sent the incident report, pictures of the bottles, and additional documentation via email on April 24, 2025. Per pictures provided by Ms. Norris, both children’s bottles were correctly labeled with the names and the date. During today’s visit, space #2 - the infant room was observed. There were eight (8) children, infant to one (1) year of age, present with two (2) regular classroom staff members. Two (2) children were on the highchair eating lunch, and four (4) children were on the floor. Two (2) children were held by staff members. Bottles were heated in the Phanpy waterless bottle warmer and given to the children. All bottles including the ones in the refrigerator were labeled with each child’s name and today’s date. The fridge temperature was twenty-eight (28) degrees. All feeding plans were signed by the parents and posted in the classroom. One (1) child held own bottle and fed himself/herself while on the highchair. Three (3) other children were held by staff members while being fed. Additional staff member – assistant director – came in to provide staff members break during the visit. Supervision and interaction were adequate. To prevent further mistakes, administrators conduct daily checks on the appropriate labeling of bottles. The log was shown by Ms. Norris during the visit. The program’s bottle-making policy was reviewed. The program had previously received administrative action in July 2023, after which a bottle-making policy specific to the program was developed. According to the written bottle-warming policy, “a staff will transport hot water from the kitchen in a container with a closed lid to the infant room to be used to warm bottles.” This policy was not followed, as the program currently uses waterless bottle warmers in the classrooms to heat infant bottles. However, the use of waterless bottle warmers is not a written policy but rather a practice the program adopted. According to Ms. Norris, this practice was approved by the Mid-Atlantic Regional Director. Following the issuance of a new license permit in October 2024 due to a corporate status change, the program began using waterless bottle warmers as part of its daily operations. Based on the interview, the allegation regarding nutrition violation was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 1887 Each infant was not served only bottles labeled with their individual name. On April 23, 2025, at approximately 12:32 p.m., two (2) staff members were responsible for caring for children aged infant to one (1). One (1) of the staff members was a regular classroom staff member, and the other was a floater. At the time of the incident, two (2) non-regular classroom staff members were present, as the regular classroom staff member was on a lunch break and the floater had stepped out for a bathroom break. The staff members present included one (1) cooking staff member in space #2 and one (1) teaching staff member in space #3. Before the floater left for the bathroom break, he/she placed two (2) children’s bottles in the bottle warmers. The teacher from space #3, while holding a crying child, picked up one (1) of the bottles from the warmer and began feeding it to the child. When the regular classroom staff member returned from his/her lunch break, he/she immediately noticed that the child was being fed the wrong bottle based on the appearance of the bottle. The staff member promptly removed the bottle from the child. .0902(d) Technical assistance was provided as follows: 1887: Infant bottles 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (d)Each infant shall be served only bottles labeled with their individual name. It is the best practice to review the label and the date of each label before feeding a child. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/19/25, Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Operational/Personnel policy change: When a written policy changes, copies of the updated policy must be distributed to all staff members and reviewed with them. Please ensure that all staff members understand the current practices. It is also essential that any changes are documented and thoroughly communicated to all staff members. 10A NCAC 09 .0514 OPERATIONAL AND PERSONNEL POLICIES (c)Copies of operational policies and any subsequent changes to those policies shall be distributed to the staff. For infant/toddler practice, you can contact Hope Buckner, Infant/toddler specialist, at Southwestern Child Development Commission, at Buckner.Hope@swcdcinc.org. You can also contact Chrissy Wolfe, CCHC-C/E, Child Care Health Consultant at 828-424-0562 and/or chrissy.wolfe@mahec.net for additional guidance. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 36 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 243 Time In: 09:03 AM Time Out: 01:06 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Child Development Schools North Carolina LLC is current/active as of 2/19/25. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. This is their first annual compliance visit since the ownership change. The last fire drill was practiced on 1/31/25. The last lockdown drill was practiced on 12/13/24. The last playground inspection was documented on 1/31/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 3/20/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was last updated on 11/11/24. The approved curriculum for four-year-old children is High Reach and Get Set. Upon arrival, I announced my presence and the purpose of the visit. During today’s visit, some children were moved to different classrooms due to staffing shortages. In space #1, a group of one-to-two-year-old children engaged in finger painting activity at the table. After washing their hands, the children engaged in free play. In space #2, a group of infants and one-year-old children were present with two (2) teachers. Three (3) children were in the crib. Two (2) of them were asleep. One (1) child was held and being fed a bottle. Feeding plans were posted, and sleep checks were conducted appropriately. Interaction and supervision were appropriate. In space #3, a group of three-to-four-year-old children engaged in free play. The children drew, built structures with manipulatives and engaged in pretend play at the housekeeping center. In space #4, a group of four-to-five-year-old children engaged in free play with pretend animals, blocks and other materials. One (1) child was laying on the child’s size sofa in the library area but not asleep. The child’s temperature was taken. Due to the elevated temperature, this child was sent home. In space #5, a group of two-year-old children engaged in free play. One (1) child read books in the library independently. Two (2) children played in the housekeeping center. One (1) child’s diaper was changed during the visit. The school-age children were not present during the visit in space #6. No safety concerns were observed. Lunch was served during the visit. Today, meatloaf, mashed potatoes, spiced apples and biscuits were served. The menu was corrected prior to serving children to match the food items. Interaction and supervision were adequate. Over-the-counter diaper creams, over-the-counter medications, prescriptions and an emergency medication were maintained at this facility. All required paperwork was valid. The storage of the medications was appropriate. Playgrounds were inspected. The mulch in the fall zones on the playground space #1 and #4 were both measured for approximately seven (7) inches. No safety hazards were observed. Two (2) new staff files and two (2) existing staff files were monitored in full. Seven (7) children’s files were monitored. The on-going training for E. Laughter was not verified. He/she took EDU 119 during 23–24-year training cycle. However, due to the effects of tropical storm Helene, the class was not completed. The class is being retaken during 24–25-year training cycle. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport eleven (11) children, all school-age. I monitored one (1) vehicle today. Childcare Network owns two (2) buses. The white bus is under maintenance. The registration for the yellow bus will expire on 4/30/25, and the insurance is valid through 11/15/25. The bus has a mounted fire extinguisher. The first aid kit was stored in the storage compartment above the driving seat. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side. Tires were in excellent condition. The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no temperature measuring device in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 1123 All vehicles used to transport children were not free of hazards. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side on the yellow bus. 10A NCAC 09 .1002(a) Technical assistance was provided as follows: 601: Refrigerator temperature. Refrigerator(s) shall maintain a temperature of 45 degrees F. or below. In order to comply with the rule, a temperature reading device shall be maintained in the refrigerator. A thermometer was maintained in the freezer in space #1. The thermometer was moved to the refrigerator during the visit. Please refer to 15A NCAC 18A .2806(j)(2). 1123: safe vehicles Vehicles used to transport children enrolled in the program shall be free of hazards such as, but not limited to, torn upholstery, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The torn upholstery can be covered with duck tapes or other appropriate materials, or the entire seats can be replaced. Refer to 10A NCAC 09 .1002. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/12/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminder: Please conduct a lockdown or a shelter-in-place drill this month. Aquaphor Healing Ointment in Two’s will expire on 3/19/24. The permission form for Burt’s Bee Baby diaper ointment will expire on 3/4/25 in Three’s. QC Diaper Rash Ointment will expire at the end of February 2025 in Three’s. Five-year renewal of the Health and Safety training for E. Laughter is due on or before 11/03/25. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 36 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 243 Time In: 09:03 AM Time Out: 01:06 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Child Development Schools North Carolina LLC is current/active as of 2/19/25. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. This is their first annual compliance visit since the ownership change. The last fire drill was practiced on 1/31/25. The last lockdown drill was practiced on 12/13/24. The last playground inspection was documented on 1/31/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 3/20/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was last updated on 11/11/24. The approved curriculum for four-year-old children is High Reach and Get Set. Upon arrival, I announced my presence and the purpose of the visit. During today’s visit, some children were moved to different classrooms due to staffing shortages. In space #1, a group of one-to-two-year-old children engaged in finger painting activity at the table. After washing their hands, the children engaged in free play. In space #2, a group of infants and one-year-old children were present with two (2) teachers. Three (3) children were in the crib. Two (2) of them were asleep. One (1) child was held and being fed a bottle. Feeding plans were posted, and sleep checks were conducted appropriately. Interaction and supervision were appropriate. In space #3, a group of three-to-four-year-old children engaged in free play. The children drew, built structures with manipulatives and engaged in pretend play at the housekeeping center. In space #4, a group of four-to-five-year-old children engaged in free play with pretend animals, blocks and other materials. One (1) child was laying on the child’s size sofa in the library area but not asleep. The child’s temperature was taken. Due to the elevated temperature, this child was sent home. In space #5, a group of two-year-old children engaged in free play. One (1) child read books in the library independently. Two (2) children played in the housekeeping center. One (1) child’s diaper was changed during the visit. The school-age children were not present during the visit in space #6. No safety concerns were observed. Lunch was served during the visit. Today, meatloaf, mashed potatoes, spiced apples and biscuits were served. The menu was corrected prior to serving children to match the food items. Interaction and supervision were adequate. Over-the-counter diaper creams, over-the-counter medications, prescriptions and an emergency medication were maintained at this facility. All required paperwork was valid. The storage of the medications was appropriate. Playgrounds were inspected. The mulch in the fall zones on the playground space #1 and #4 were both measured for approximately seven (7) inches. No safety hazards were observed. Two (2) new staff files and two (2) existing staff files were monitored in full. Seven (7) children’s files were monitored. The on-going training for E. Laughter was not verified. He/she took EDU 119 during 23–24-year training cycle. However, due to the effects of tropical storm Helene, the class was not completed. The class is being retaken during 24–25-year training cycle. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport eleven (11) children, all school-age. I monitored one (1) vehicle today. Childcare Network owns two (2) buses. The white bus is under maintenance. The registration for the yellow bus will expire on 4/30/25, and the insurance is valid through 11/15/25. The bus has a mounted fire extinguisher. The first aid kit was stored in the storage compartment above the driving seat. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side. Tires were in excellent condition. The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no temperature measuring device in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 1123 All vehicles used to transport children were not free of hazards. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side on the yellow bus. 10A NCAC 09 .1002(a) Technical assistance was provided as follows: 601: Refrigerator temperature. Refrigerator(s) shall maintain a temperature of 45 degrees F. or below. In order to comply with the rule, a temperature reading device shall be maintained in the refrigerator. A thermometer was maintained in the freezer in space #1. The thermometer was moved to the refrigerator during the visit. Please refer to 15A NCAC 18A .2806(j)(2). 1123: safe vehicles Vehicles used to transport children enrolled in the program shall be free of hazards such as, but not limited to, torn upholstery, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The torn upholstery can be covered with duck tapes or other appropriate materials, or the entire seats can be replaced. Refer to 10A NCAC 09 .1002. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/12/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminder: Please conduct a lockdown or a shelter-in-place drill this month. Aquaphor Healing Ointment in Two’s will expire on 3/19/24. The permission form for Burt’s Bee Baby diaper ointment will expire on 3/4/25 in Three’s. QC Diaper Rash Ointment will expire at the end of February 2025 in Three’s. Five-year renewal of the Health and Safety training for E. Laughter is due on or before 11/03/25. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 36 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 243 Time In: 09:03 AM Time Out: 01:06 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Child Development Schools North Carolina LLC is current/active as of 2/19/25. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. This is their first annual compliance visit since the ownership change. The last fire drill was practiced on 1/31/25. The last lockdown drill was practiced on 12/13/24. The last playground inspection was documented on 1/31/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 3/20/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was last updated on 11/11/24. The approved curriculum for four-year-old children is High Reach and Get Set. Upon arrival, I announced my presence and the purpose of the visit. During today’s visit, some children were moved to different classrooms due to staffing shortages. In space #1, a group of one-to-two-year-old children engaged in finger painting activity at the table. After washing their hands, the children engaged in free play. In space #2, a group of infants and one-year-old children were present with two (2) teachers. Three (3) children were in the crib. Two (2) of them were asleep. One (1) child was held and being fed a bottle. Feeding plans were posted, and sleep checks were conducted appropriately. Interaction and supervision were appropriate. In space #3, a group of three-to-four-year-old children engaged in free play. The children drew, built structures with manipulatives and engaged in pretend play at the housekeeping center. In space #4, a group of four-to-five-year-old children engaged in free play with pretend animals, blocks and other materials. One (1) child was laying on the child’s size sofa in the library area but not asleep. The child’s temperature was taken. Due to the elevated temperature, this child was sent home. In space #5, a group of two-year-old children engaged in free play. One (1) child read books in the library independently. Two (2) children played in the housekeeping center. One (1) child’s diaper was changed during the visit. The school-age children were not present during the visit in space #6. No safety concerns were observed. Lunch was served during the visit. Today, meatloaf, mashed potatoes, spiced apples and biscuits were served. The menu was corrected prior to serving children to match the food items. Interaction and supervision were adequate. Over-the-counter diaper creams, over-the-counter medications, prescriptions and an emergency medication were maintained at this facility. All required paperwork was valid. The storage of the medications was appropriate. Playgrounds were inspected. The mulch in the fall zones on the playground space #1 and #4 were both measured for approximately seven (7) inches. No safety hazards were observed. Two (2) new staff files and two (2) existing staff files were monitored in full. Seven (7) children’s files were monitored. The on-going training for E. Laughter was not verified. He/she took EDU 119 during 23–24-year training cycle. However, due to the effects of tropical storm Helene, the class was not completed. The class is being retaken during 24–25-year training cycle. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport eleven (11) children, all school-age. I monitored one (1) vehicle today. Childcare Network owns two (2) buses. The white bus is under maintenance. The registration for the yellow bus will expire on 4/30/25, and the insurance is valid through 11/15/25. The bus has a mounted fire extinguisher. The first aid kit was stored in the storage compartment above the driving seat. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side. Tires were in excellent condition. The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no temperature measuring device in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 1123 All vehicles used to transport children were not free of hazards. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side on the yellow bus. 10A NCAC 09 .1002(a) Technical assistance was provided as follows: 601: Refrigerator temperature. Refrigerator(s) shall maintain a temperature of 45 degrees F. or below. In order to comply with the rule, a temperature reading device shall be maintained in the refrigerator. A thermometer was maintained in the freezer in space #1. The thermometer was moved to the refrigerator during the visit. Please refer to 15A NCAC 18A .2806(j)(2). 1123: safe vehicles Vehicles used to transport children enrolled in the program shall be free of hazards such as, but not limited to, torn upholstery, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The torn upholstery can be covered with duck tapes or other appropriate materials, or the entire seats can be replaced. Refer to 10A NCAC 09 .1002. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/12/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminder: Please conduct a lockdown or a shelter-in-place drill this month. Aquaphor Healing Ointment in Two’s will expire on 3/19/24. The permission form for Burt’s Bee Baby diaper ointment will expire on 3/4/25 in Three’s. QC Diaper Rash Ointment will expire at the end of February 2025 in Three’s. Five-year renewal of the Health and Safety training for E. Laughter is due on or before 11/03/25. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 36 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 243 Time In: 09:03 AM Time Out: 01:06 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Child Development Schools North Carolina LLC is current/active as of 2/19/25. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. This is their first annual compliance visit since the ownership change. The last fire drill was practiced on 1/31/25. The last lockdown drill was practiced on 12/13/24. The last playground inspection was documented on 1/31/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 3/20/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was last updated on 11/11/24. The approved curriculum for four-year-old children is High Reach and Get Set. Upon arrival, I announced my presence and the purpose of the visit. During today’s visit, some children were moved to different classrooms due to staffing shortages. In space #1, a group of one-to-two-year-old children engaged in finger painting activity at the table. After washing their hands, the children engaged in free play. In space #2, a group of infants and one-year-old children were present with two (2) teachers. Three (3) children were in the crib. Two (2) of them were asleep. One (1) child was held and being fed a bottle. Feeding plans were posted, and sleep checks were conducted appropriately. Interaction and supervision were appropriate. In space #3, a group of three-to-four-year-old children engaged in free play. The children drew, built structures with manipulatives and engaged in pretend play at the housekeeping center. In space #4, a group of four-to-five-year-old children engaged in free play with pretend animals, blocks and other materials. One (1) child was laying on the child’s size sofa in the library area but not asleep. The child’s temperature was taken. Due to the elevated temperature, this child was sent home. In space #5, a group of two-year-old children engaged in free play. One (1) child read books in the library independently. Two (2) children played in the housekeeping center. One (1) child’s diaper was changed during the visit. The school-age children were not present during the visit in space #6. No safety concerns were observed. Lunch was served during the visit. Today, meatloaf, mashed potatoes, spiced apples and biscuits were served. The menu was corrected prior to serving children to match the food items. Interaction and supervision were adequate. Over-the-counter diaper creams, over-the-counter medications, prescriptions and an emergency medication were maintained at this facility. All required paperwork was valid. The storage of the medications was appropriate. Playgrounds were inspected. The mulch in the fall zones on the playground space #1 and #4 were both measured for approximately seven (7) inches. No safety hazards were observed. Two (2) new staff files and two (2) existing staff files were monitored in full. Seven (7) children’s files were monitored. The on-going training for E. Laughter was not verified. He/she took EDU 119 during 23–24-year training cycle. However, due to the effects of tropical storm Helene, the class was not completed. The class is being retaken during 24–25-year training cycle. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport eleven (11) children, all school-age. I monitored one (1) vehicle today. Childcare Network owns two (2) buses. The white bus is under maintenance. The registration for the yellow bus will expire on 4/30/25, and the insurance is valid through 11/15/25. The bus has a mounted fire extinguisher. The first aid kit was stored in the storage compartment above the driving seat. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side. Tires were in excellent condition. The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no temperature measuring device in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 1123 All vehicles used to transport children were not free of hazards. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side on the yellow bus. 10A NCAC 09 .1002(a) Technical assistance was provided as follows: 601: Refrigerator temperature. Refrigerator(s) shall maintain a temperature of 45 degrees F. or below. In order to comply with the rule, a temperature reading device shall be maintained in the refrigerator. A thermometer was maintained in the freezer in space #1. The thermometer was moved to the refrigerator during the visit. Please refer to 15A NCAC 18A .2806(j)(2). 1123: safe vehicles Vehicles used to transport children enrolled in the program shall be free of hazards such as, but not limited to, torn upholstery, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The torn upholstery can be covered with duck tapes or other appropriate materials, or the entire seats can be replaced. Refer to 10A NCAC 09 .1002. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/12/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminder: Please conduct a lockdown or a shelter-in-place drill this month. Aquaphor Healing Ointment in Two’s will expire on 3/19/24. The permission form for Burt’s Bee Baby diaper ointment will expire on 3/4/25 in Three’s. QC Diaper Rash Ointment will expire at the end of February 2025 in Three’s. Five-year renewal of the Health and Safety training for E. Laughter is due on or before 11/03/25. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 36 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 243 Time In: 09:03 AM Time Out: 01:06 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Child Development Schools North Carolina LLC is current/active as of 2/19/25. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. This is their first annual compliance visit since the ownership change. The last fire drill was practiced on 1/31/25. The last lockdown drill was practiced on 12/13/24. The last playground inspection was documented on 1/31/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 3/20/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was last updated on 11/11/24. The approved curriculum for four-year-old children is High Reach and Get Set. Upon arrival, I announced my presence and the purpose of the visit. During today’s visit, some children were moved to different classrooms due to staffing shortages. In space #1, a group of one-to-two-year-old children engaged in finger painting activity at the table. After washing their hands, the children engaged in free play. In space #2, a group of infants and one-year-old children were present with two (2) teachers. Three (3) children were in the crib. Two (2) of them were asleep. One (1) child was held and being fed a bottle. Feeding plans were posted, and sleep checks were conducted appropriately. Interaction and supervision were appropriate. In space #3, a group of three-to-four-year-old children engaged in free play. The children drew, built structures with manipulatives and engaged in pretend play at the housekeeping center. In space #4, a group of four-to-five-year-old children engaged in free play with pretend animals, blocks and other materials. One (1) child was laying on the child’s size sofa in the library area but not asleep. The child’s temperature was taken. Due to the elevated temperature, this child was sent home. In space #5, a group of two-year-old children engaged in free play. One (1) child read books in the library independently. Two (2) children played in the housekeeping center. One (1) child’s diaper was changed during the visit. The school-age children were not present during the visit in space #6. No safety concerns were observed. Lunch was served during the visit. Today, meatloaf, mashed potatoes, spiced apples and biscuits were served. The menu was corrected prior to serving children to match the food items. Interaction and supervision were adequate. Over-the-counter diaper creams, over-the-counter medications, prescriptions and an emergency medication were maintained at this facility. All required paperwork was valid. The storage of the medications was appropriate. Playgrounds were inspected. The mulch in the fall zones on the playground space #1 and #4 were both measured for approximately seven (7) inches. No safety hazards were observed. Two (2) new staff files and two (2) existing staff files were monitored in full. Seven (7) children’s files were monitored. The on-going training for E. Laughter was not verified. He/she took EDU 119 during 23–24-year training cycle. However, due to the effects of tropical storm Helene, the class was not completed. The class is being retaken during 24–25-year training cycle. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport eleven (11) children, all school-age. I monitored one (1) vehicle today. Childcare Network owns two (2) buses. The white bus is under maintenance. The registration for the yellow bus will expire on 4/30/25, and the insurance is valid through 11/15/25. The bus has a mounted fire extinguisher. The first aid kit was stored in the storage compartment above the driving seat. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side. Tires were in excellent condition. The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no temperature measuring device in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 1123 All vehicles used to transport children were not free of hazards. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side on the yellow bus. 10A NCAC 09 .1002(a) Technical assistance was provided as follows: 601: Refrigerator temperature. Refrigerator(s) shall maintain a temperature of 45 degrees F. or below. In order to comply with the rule, a temperature reading device shall be maintained in the refrigerator. A thermometer was maintained in the freezer in space #1. The thermometer was moved to the refrigerator during the visit. Please refer to 15A NCAC 18A .2806(j)(2). 1123: safe vehicles Vehicles used to transport children enrolled in the program shall be free of hazards such as, but not limited to, torn upholstery, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The torn upholstery can be covered with duck tapes or other appropriate materials, or the entire seats can be replaced. Refer to 10A NCAC 09 .1002. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/12/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminder: Please conduct a lockdown or a shelter-in-place drill this month. Aquaphor Healing Ointment in Two’s will expire on 3/19/24. The permission form for Burt’s Bee Baby diaper ointment will expire on 3/4/25 in Three’s. QC Diaper Rash Ointment will expire at the end of February 2025 in Three’s. Five-year renewal of the Health and Safety training for E. Laughter is due on or before 11/03/25. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 36 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 243 Time In: 09:03 AM Time Out: 01:06 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Child Development Schools North Carolina LLC is current/active as of 2/19/25. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. This is their first annual compliance visit since the ownership change. The last fire drill was practiced on 1/31/25. The last lockdown drill was practiced on 12/13/24. The last playground inspection was documented on 1/31/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 3/20/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was last updated on 11/11/24. The approved curriculum for four-year-old children is High Reach and Get Set. Upon arrival, I announced my presence and the purpose of the visit. During today’s visit, some children were moved to different classrooms due to staffing shortages. In space #1, a group of one-to-two-year-old children engaged in finger painting activity at the table. After washing their hands, the children engaged in free play. In space #2, a group of infants and one-year-old children were present with two (2) teachers. Three (3) children were in the crib. Two (2) of them were asleep. One (1) child was held and being fed a bottle. Feeding plans were posted, and sleep checks were conducted appropriately. Interaction and supervision were appropriate. In space #3, a group of three-to-four-year-old children engaged in free play. The children drew, built structures with manipulatives and engaged in pretend play at the housekeeping center. In space #4, a group of four-to-five-year-old children engaged in free play with pretend animals, blocks and other materials. One (1) child was laying on the child’s size sofa in the library area but not asleep. The child’s temperature was taken. Due to the elevated temperature, this child was sent home. In space #5, a group of two-year-old children engaged in free play. One (1) child read books in the library independently. Two (2) children played in the housekeeping center. One (1) child’s diaper was changed during the visit. The school-age children were not present during the visit in space #6. No safety concerns were observed. Lunch was served during the visit. Today, meatloaf, mashed potatoes, spiced apples and biscuits were served. The menu was corrected prior to serving children to match the food items. Interaction and supervision were adequate. Over-the-counter diaper creams, over-the-counter medications, prescriptions and an emergency medication were maintained at this facility. All required paperwork was valid. The storage of the medications was appropriate. Playgrounds were inspected. The mulch in the fall zones on the playground space #1 and #4 were both measured for approximately seven (7) inches. No safety hazards were observed. Two (2) new staff files and two (2) existing staff files were monitored in full. Seven (7) children’s files were monitored. The on-going training for E. Laughter was not verified. He/she took EDU 119 during 23–24-year training cycle. However, due to the effects of tropical storm Helene, the class was not completed. The class is being retaken during 24–25-year training cycle. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport eleven (11) children, all school-age. I monitored one (1) vehicle today. Childcare Network owns two (2) buses. The white bus is under maintenance. The registration for the yellow bus will expire on 4/30/25, and the insurance is valid through 11/15/25. The bus has a mounted fire extinguisher. The first aid kit was stored in the storage compartment above the driving seat. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side. Tires were in excellent condition. The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no temperature measuring device in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 1123 All vehicles used to transport children were not free of hazards. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side on the yellow bus. 10A NCAC 09 .1002(a) Technical assistance was provided as follows: 601: Refrigerator temperature. Refrigerator(s) shall maintain a temperature of 45 degrees F. or below. In order to comply with the rule, a temperature reading device shall be maintained in the refrigerator. A thermometer was maintained in the freezer in space #1. The thermometer was moved to the refrigerator during the visit. Please refer to 15A NCAC 18A .2806(j)(2). 1123: safe vehicles Vehicles used to transport children enrolled in the program shall be free of hazards such as, but not limited to, torn upholstery, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The torn upholstery can be covered with duck tapes or other appropriate materials, or the entire seats can be replaced. Refer to 10A NCAC 09 .1002. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/12/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminder: Please conduct a lockdown or a shelter-in-place drill this month. Aquaphor Healing Ointment in Two’s will expire on 3/19/24. The permission form for Burt’s Bee Baby diaper ointment will expire on 3/4/25 in Three’s. QC Diaper Rash Ointment will expire at the end of February 2025 in Three’s. Five-year renewal of the Health and Safety training for E. Laughter is due on or before 11/03/25. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: KAORU EDDINS Operation Type: Center Case Number: Visit Date: 2/26/2025 Number Present: 36 Completed Date: 2/26/2025 Age: From 0 To 5 Total Minutes: 243 Time In: 09:03 AM Time Out: 01:06 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Erin Norris, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Ms. Norris accompanied me. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percent as of today prior to this visit. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Corporation, Child Development Schools North Carolina LLC is current/active as of 2/19/25. Permit type – five-star center license issued on 10/18/24. Special Services/Restrictions – daytime care, meets enhanced ratios and space. This is their first annual compliance visit since the ownership change. The last fire drill was practiced on 1/31/25. The last lockdown drill was practiced on 12/13/24. The last playground inspection was documented on 1/31/25. The last fire inspection was approved on 9/26/24. The last sanitation inspection was conducted on 3/20/24 with four (4) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The Emergency Preparedness and Response plan was last updated on 11/11/24. The approved curriculum for four-year-old children is High Reach and Get Set. Upon arrival, I announced my presence and the purpose of the visit. During today’s visit, some children were moved to different classrooms due to staffing shortages. In space #1, a group of one-to-two-year-old children engaged in finger painting activity at the table. After washing their hands, the children engaged in free play. In space #2, a group of infants and one-year-old children were present with two (2) teachers. Three (3) children were in the crib. Two (2) of them were asleep. One (1) child was held and being fed a bottle. Feeding plans were posted, and sleep checks were conducted appropriately. Interaction and supervision were appropriate. In space #3, a group of three-to-four-year-old children engaged in free play. The children drew, built structures with manipulatives and engaged in pretend play at the housekeeping center. In space #4, a group of four-to-five-year-old children engaged in free play with pretend animals, blocks and other materials. One (1) child was laying on the child’s size sofa in the library area but not asleep. The child’s temperature was taken. Due to the elevated temperature, this child was sent home. In space #5, a group of two-year-old children engaged in free play. One (1) child read books in the library independently. Two (2) children played in the housekeeping center. One (1) child’s diaper was changed during the visit. The school-age children were not present during the visit in space #6. No safety concerns were observed. Lunch was served during the visit. Today, meatloaf, mashed potatoes, spiced apples and biscuits were served. The menu was corrected prior to serving children to match the food items. Interaction and supervision were adequate. Over-the-counter diaper creams, over-the-counter medications, prescriptions and an emergency medication were maintained at this facility. All required paperwork was valid. The storage of the medications was appropriate. Playgrounds were inspected. The mulch in the fall zones on the playground space #1 and #4 were both measured for approximately seven (7) inches. No safety hazards were observed. Two (2) new staff files and two (2) existing staff files were monitored in full. Seven (7) children’s files were monitored. The on-going training for E. Laughter was not verified. He/she took EDU 119 during 23–24-year training cycle. However, due to the effects of tropical storm Helene, the class was not completed. The class is being retaken during 24–25-year training cycle. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does provide transportation. You stated that you do transport eleven (11) children, all school-age. I monitored one (1) vehicle today. Childcare Network owns two (2) buses. The white bus is under maintenance. The registration for the yellow bus will expire on 4/30/25, and the insurance is valid through 11/15/25. The bus has a mounted fire extinguisher. The first aid kit was stored in the storage compartment above the driving seat. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side. Tires were in excellent condition. The following violations were documented during today’s visit: Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no temperature measuring device in the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) 1123 All vehicles used to transport children were not free of hazards. There are some tears on the 1st and 2nds seats on the driver’s side as well as the 2nds seat on the passenger side on the yellow bus. 10A NCAC 09 .1002(a) Technical assistance was provided as follows: 601: Refrigerator temperature. Refrigerator(s) shall maintain a temperature of 45 degrees F. or below. In order to comply with the rule, a temperature reading device shall be maintained in the refrigerator. A thermometer was maintained in the freezer in space #1. The thermometer was moved to the refrigerator during the visit. Please refer to 15A NCAC 18A .2806(j)(2). 1123: safe vehicles Vehicles used to transport children enrolled in the program shall be free of hazards such as, but not limited to, torn upholstery, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. The torn upholstery can be covered with duck tapes or other appropriate materials, or the entire seats can be replaced. Refer to 10A NCAC 09 .1002. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/12/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminder: Please conduct a lockdown or a shelter-in-place drill this month. Aquaphor Healing Ointment in Two’s will expire on 3/19/24. The permission form for Burt’s Bee Baby diaper ointment will expire on 3/4/25 in Three’s. QC Diaper Rash Ointment will expire at the end of February 2025 in Three’s. Five-year renewal of the Health and Safety training for E. Laughter is due on or before 11/03/25. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 43 Completed Date: 8/22/2024 Age: From 0 To 12 Total Minutes: 80 Time In: 09:10 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide limited monitoring and follow-up due to the facility not obtaining approved building and fire inspections during the temporary time period. The limited monitoring included, but was not limited to, supervision, staff/child ratios, adequate approved space, and permit restrictions. Erin Norris, Administrator, was on-site upon arrival available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The children were observed participating in free play activities, routine care, and outdoor play. There were five (5) new staff. Limited monitoring of staff files occurred. Staff/child ratios were as follows: Space #1, classroom with one and two year old children; two staff, eight (8) children Space #2, classroom with infant children; one (1) staff, one (1) child Space #3, classroom with three year old children; one (1) staff, four (4) children Space #4, classroom with four old children; two (2) staff, twelve (12) children Space #5, classroom with two and three year old children; two (2) staff, seven (7) children Space #6, classroom with a five year old preschooler and school-age children; one (1) staff, eleven (11) children I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. The only outdoor gross motor equipment for outdoor space #4, the group with two and three and three year old children, was the climbing structure. No portable equipment or materials were available for a variety of outdoor activities that allow for active play and large muscle development. 10A NCAC 09 .0509(4) Technical assistance for correction plan: Item #438 – The only outdoor gross motor equipment for outdoor space #4, the group with two and three and three year old children, was the climbing structure. No portable equipment or materials were available for a variety of outdoor activities that allow for active play and large muscle development. A variety of outdoor equipment and materials must be available for outdoor play to allow for active play and large muscle development. The North Carolina Foundations for Early Learning and Development books suggests riding toys, crawl tubes, and large balls to put in baskets. 10A NCAC 09 .0509 LEARNING ENVIRONMENT The learning environment consists of the indoor and outdoor area which encourages child initiated and teacher supported activities as follows: (4) developmentally appropriate equipment and materials shall be provided for a variety of outdoor activities that allow for active play and large muscle development. The center shall provide space and time for active indoor activities when children cannot play outdoors. Letter of Compliance All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 9/5/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Road, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: The facility has been recommended for an administrative action due to not obtaining approved building and fire inspections during the temporary time period as required. Monitoring visits will continue through this process. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 43 Completed Date: 8/22/2024 Age: From 0 To 12 Total Minutes: 80 Time In: 09:10 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to provide limited monitoring and follow-up due to the facility not obtaining approved building and fire inspections during the temporary time period. The limited monitoring included, but was not limited to, supervision, staff/child ratios, adequate approved space, and permit restrictions. Erin Norris, Administrator, was on-site upon arrival available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The children were observed participating in free play activities, routine care, and outdoor play. There were five (5) new staff. Limited monitoring of staff files occurred. Staff/child ratios were as follows: Space #1, classroom with one and two year old children; two staff, eight (8) children Space #2, classroom with infant children; one (1) staff, one (1) child Space #3, classroom with three year old children; one (1) staff, four (4) children Space #4, classroom with four old children; two (2) staff, twelve (12) children Space #5, classroom with two and three year old children; two (2) staff, seven (7) children Space #6, classroom with a five year old preschooler and school-age children; one (1) staff, eleven (11) children I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 438 Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. The only outdoor gross motor equipment for outdoor space #4, the group with two and three and three year old children, was the climbing structure. No portable equipment or materials were available for a variety of outdoor activities that allow for active play and large muscle development. 10A NCAC 09 .0509(4) Technical assistance for correction plan: Item #438 – The only outdoor gross motor equipment for outdoor space #4, the group with two and three and three year old children, was the climbing structure. No portable equipment or materials were available for a variety of outdoor activities that allow for active play and large muscle development. A variety of outdoor equipment and materials must be available for outdoor play to allow for active play and large muscle development. The North Carolina Foundations for Early Learning and Development books suggests riding toys, crawl tubes, and large balls to put in baskets. 10A NCAC 09 .0509 LEARNING ENVIRONMENT The learning environment consists of the indoor and outdoor area which encourages child initiated and teacher supported activities as follows: (4) developmentally appropriate equipment and materials shall be provided for a variety of outdoor activities that allow for active play and large muscle development. The center shall provide space and time for active indoor activities when children cannot play outdoors. Letter of Compliance All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 9/5/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck 151 Creekview Road, Hendersonville, NC 28792 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: The facility has been recommended for an administrative action due to not obtaining approved building and fire inspections during the temporary time period as required. Monitoring visits will continue through this process. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 45 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Erin Norris, Administrator, was on-site upon arrival and was available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 6/28/24. The last lockdown drill was practiced 6/14/24. The last monthly playground inspection was documented on 6/19/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during lunch, rest time, and routine care. The lunch today was soft shell beef tacos, cheese, pinto beans, peaches, and milk. You would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. Based on the change of ownership, the facility would be included in Cohort 2. We discussed the resources available during the 2024-25 prep year. Plan to visit the North Carolina Rated License Assessment Project (NCRLAP) website, ncrlap.org, for additional information, webinars, and resources. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5, the classroom with two and three year old children. GS 110-91(12);.0508(a) Technical assistance for correction plan: Item #415 – A schedule was not posted in space #5, the classroom with two and three year old children. The schedule from the hallway was copied and placed in space #5 during the visit. This was corrected during the visit. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was 90%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the six (6) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 2 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is High Reach Learning. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed on or before 8/1/24, it may result in a denial of a license. Time is needed to review and process the rated license paperwork by the licensing consultant and Division management. It is recommended to provide a weekly update on the progress of the inspections. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the child care law below for lead teachers to enroll in EDU 119 within six months of assuming the lead teacher position. § 110-91. Mandatory standards for a license. (8) Qualifications for Staff. … Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. We discussed that any child that places a blanket over their face to try to fall asleep, the teacher takes the blanket away from the child’s face to allow for adequate supervision. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (i) A caregiver shall not place anything over the face of a child during rest time. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 45 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Erin Norris, Administrator, was on-site upon arrival and was available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 6/28/24. The last lockdown drill was practiced 6/14/24. The last monthly playground inspection was documented on 6/19/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during lunch, rest time, and routine care. The lunch today was soft shell beef tacos, cheese, pinto beans, peaches, and milk. You would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. Based on the change of ownership, the facility would be included in Cohort 2. We discussed the resources available during the 2024-25 prep year. Plan to visit the North Carolina Rated License Assessment Project (NCRLAP) website, ncrlap.org, for additional information, webinars, and resources. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5, the classroom with two and three year old children. GS 110-91(12);.0508(a) Technical assistance for correction plan: Item #415 – A schedule was not posted in space #5, the classroom with two and three year old children. The schedule from the hallway was copied and placed in space #5 during the visit. This was corrected during the visit. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was 90%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the six (6) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 2 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is High Reach Learning. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed on or before 8/1/24, it may result in a denial of a license. Time is needed to review and process the rated license paperwork by the licensing consultant and Division management. It is recommended to provide a weekly update on the progress of the inspections. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the child care law below for lead teachers to enroll in EDU 119 within six months of assuming the lead teacher position. § 110-91. Mandatory standards for a license. (8) Qualifications for Staff. … Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. We discussed that any child that places a blanket over their face to try to fall asleep, the teacher takes the blanket away from the child’s face to allow for adequate supervision. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (i) A caregiver shall not place anything over the face of a child during rest time. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 45 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Erin Norris, Administrator, was on-site upon arrival and was available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 6/28/24. The last lockdown drill was practiced 6/14/24. The last monthly playground inspection was documented on 6/19/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during lunch, rest time, and routine care. The lunch today was soft shell beef tacos, cheese, pinto beans, peaches, and milk. You would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. Based on the change of ownership, the facility would be included in Cohort 2. We discussed the resources available during the 2024-25 prep year. Plan to visit the North Carolina Rated License Assessment Project (NCRLAP) website, ncrlap.org, for additional information, webinars, and resources. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5, the classroom with two and three year old children. GS 110-91(12);.0508(a) Technical assistance for correction plan: Item #415 – A schedule was not posted in space #5, the classroom with two and three year old children. The schedule from the hallway was copied and placed in space #5 during the visit. This was corrected during the visit. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was 90%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the six (6) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 2 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is High Reach Learning. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed on or before 8/1/24, it may result in a denial of a license. Time is needed to review and process the rated license paperwork by the licensing consultant and Division management. It is recommended to provide a weekly update on the progress of the inspections. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the child care law below for lead teachers to enroll in EDU 119 within six months of assuming the lead teacher position. § 110-91. Mandatory standards for a license. (8) Qualifications for Staff. … Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. We discussed that any child that places a blanket over their face to try to fall asleep, the teacher takes the blanket away from the child’s face to allow for adequate supervision. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (i) A caregiver shall not place anything over the face of a child during rest time. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 45 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Erin Norris, Administrator, was on-site upon arrival and was available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 6/28/24. The last lockdown drill was practiced 6/14/24. The last monthly playground inspection was documented on 6/19/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during lunch, rest time, and routine care. The lunch today was soft shell beef tacos, cheese, pinto beans, peaches, and milk. You would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. Based on the change of ownership, the facility would be included in Cohort 2. We discussed the resources available during the 2024-25 prep year. Plan to visit the North Carolina Rated License Assessment Project (NCRLAP) website, ncrlap.org, for additional information, webinars, and resources. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5, the classroom with two and three year old children. GS 110-91(12);.0508(a) Technical assistance for correction plan: Item #415 – A schedule was not posted in space #5, the classroom with two and three year old children. The schedule from the hallway was copied and placed in space #5 during the visit. This was corrected during the visit. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was 90%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the six (6) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 2 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is High Reach Learning. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed on or before 8/1/24, it may result in a denial of a license. Time is needed to review and process the rated license paperwork by the licensing consultant and Division management. It is recommended to provide a weekly update on the progress of the inspections. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the child care law below for lead teachers to enroll in EDU 119 within six months of assuming the lead teacher position. § 110-91. Mandatory standards for a license. (8) Qualifications for Staff. … Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. We discussed that any child that places a blanket over their face to try to fall asleep, the teacher takes the blanket away from the child’s face to allow for adequate supervision. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (i) A caregiver shall not place anything over the face of a child during rest time. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2215 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 45 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Erin Norris, Administrator, was on-site upon arrival and was available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 6/28/24. The last lockdown drill was practiced 6/14/24. The last monthly playground inspection was documented on 6/19/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during lunch, rest time, and routine care. The lunch today was soft shell beef tacos, cheese, pinto beans, peaches, and milk. You would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. Based on the change of ownership, the facility would be included in Cohort 2. We discussed the resources available during the 2024-25 prep year. Plan to visit the North Carolina Rated License Assessment Project (NCRLAP) website, ncrlap.org, for additional information, webinars, and resources. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5, the classroom with two and three year old children. GS 110-91(12);.0508(a) Technical assistance for correction plan: Item #415 – A schedule was not posted in space #5, the classroom with two and three year old children. The schedule from the hallway was copied and placed in space #5 during the visit. This was corrected during the visit. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was 90%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the six (6) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 2 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is High Reach Learning. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed on or before 8/1/24, it may result in a denial of a license. Time is needed to review and process the rated license paperwork by the licensing consultant and Division management. It is recommended to provide a weekly update on the progress of the inspections. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the child care law below for lead teachers to enroll in EDU 119 within six months of assuming the lead teacher position. § 110-91. Mandatory standards for a license. (8) Qualifications for Staff. … Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. We discussed that any child that places a blanket over their face to try to fall asleep, the teacher takes the blanket away from the child’s face to allow for adequate supervision. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (i) A caregiver shall not place anything over the face of a child during rest time. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2802 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 45 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Erin Norris, Administrator, was on-site upon arrival and was available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 6/28/24. The last lockdown drill was practiced 6/14/24. The last monthly playground inspection was documented on 6/19/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during lunch, rest time, and routine care. The lunch today was soft shell beef tacos, cheese, pinto beans, peaches, and milk. You would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. Based on the change of ownership, the facility would be included in Cohort 2. We discussed the resources available during the 2024-25 prep year. Plan to visit the North Carolina Rated License Assessment Project (NCRLAP) website, ncrlap.org, for additional information, webinars, and resources. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5, the classroom with two and three year old children. GS 110-91(12);.0508(a) Technical assistance for correction plan: Item #415 – A schedule was not posted in space #5, the classroom with two and three year old children. The schedule from the hallway was copied and placed in space #5 during the visit. This was corrected during the visit. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was 90%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the six (6) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 2 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is High Reach Learning. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed on or before 8/1/24, it may result in a denial of a license. Time is needed to review and process the rated license paperwork by the licensing consultant and Division management. It is recommended to provide a weekly update on the progress of the inspections. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the child care law below for lead teachers to enroll in EDU 119 within six months of assuming the lead teacher position. § 110-91. Mandatory standards for a license. (8) Qualifications for Staff. … Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. We discussed that any child that places a blanket over their face to try to fall asleep, the teacher takes the blanket away from the child’s face to allow for adequate supervision. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (i) A caregiver shall not place anything over the face of a child during rest time. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2809 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 45 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Erin Norris, Administrator, was on-site upon arrival and was available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 6/28/24. The last lockdown drill was practiced 6/14/24. The last monthly playground inspection was documented on 6/19/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during lunch, rest time, and routine care. The lunch today was soft shell beef tacos, cheese, pinto beans, peaches, and milk. You would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. Based on the change of ownership, the facility would be included in Cohort 2. We discussed the resources available during the 2024-25 prep year. Plan to visit the North Carolina Rated License Assessment Project (NCRLAP) website, ncrlap.org, for additional information, webinars, and resources. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5, the classroom with two and three year old children. GS 110-91(12);.0508(a) Technical assistance for correction plan: Item #415 – A schedule was not posted in space #5, the classroom with two and three year old children. The schedule from the hallway was copied and placed in space #5 during the visit. This was corrected during the visit. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was 90%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the six (6) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 2 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is High Reach Learning. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed on or before 8/1/24, it may result in a denial of a license. Time is needed to review and process the rated license paperwork by the licensing consultant and Division management. It is recommended to provide a weekly update on the progress of the inspections. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the child care law below for lead teachers to enroll in EDU 119 within six months of assuming the lead teacher position. § 110-91. Mandatory standards for a license. (8) Qualifications for Staff. … Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. We discussed that any child that places a blanket over their face to try to fall asleep, the teacher takes the blanket away from the child’s face to allow for adequate supervision. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (i) A caregiver shall not place anything over the face of a child during rest time. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 45 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Erin Norris, Administrator, was on-site upon arrival and was available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 6/28/24. The last lockdown drill was practiced 6/14/24. The last monthly playground inspection was documented on 6/19/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during lunch, rest time, and routine care. The lunch today was soft shell beef tacos, cheese, pinto beans, peaches, and milk. You would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. Based on the change of ownership, the facility would be included in Cohort 2. We discussed the resources available during the 2024-25 prep year. Plan to visit the North Carolina Rated License Assessment Project (NCRLAP) website, ncrlap.org, for additional information, webinars, and resources. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5, the classroom with two and three year old children. GS 110-91(12);.0508(a) Technical assistance for correction plan: Item #415 – A schedule was not posted in space #5, the classroom with two and three year old children. The schedule from the hallway was copied and placed in space #5 during the visit. This was corrected during the visit. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was 90%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the six (6) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 2 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is High Reach Learning. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed on or before 8/1/24, it may result in a denial of a license. Time is needed to review and process the rated license paperwork by the licensing consultant and Division management. It is recommended to provide a weekly update on the progress of the inspections. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the child care law below for lead teachers to enroll in EDU 119 within six months of assuming the lead teacher position. § 110-91. Mandatory standards for a license. (8) Qualifications for Staff. … Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. We discussed that any child that places a blanket over their face to try to fall asleep, the teacher takes the blanket away from the child’s face to allow for adequate supervision. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (i) A caregiver shall not place anything over the face of a child during rest time. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 45 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Erin Norris, Administrator, was on-site upon arrival and was available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 6/28/24. The last lockdown drill was practiced 6/14/24. The last monthly playground inspection was documented on 6/19/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during lunch, rest time, and routine care. The lunch today was soft shell beef tacos, cheese, pinto beans, peaches, and milk. You would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. Based on the change of ownership, the facility would be included in Cohort 2. We discussed the resources available during the 2024-25 prep year. Plan to visit the North Carolina Rated License Assessment Project (NCRLAP) website, ncrlap.org, for additional information, webinars, and resources. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5, the classroom with two and three year old children. GS 110-91(12);.0508(a) Technical assistance for correction plan: Item #415 – A schedule was not posted in space #5, the classroom with two and three year old children. The schedule from the hallway was copied and placed in space #5 during the visit. This was corrected during the visit. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was 90%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the six (6) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 2 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is High Reach Learning. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed on or before 8/1/24, it may result in a denial of a license. Time is needed to review and process the rated license paperwork by the licensing consultant and Division management. It is recommended to provide a weekly update on the progress of the inspections. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the child care law below for lead teachers to enroll in EDU 119 within six months of assuming the lead teacher position. § 110-91. Mandatory standards for a license. (8) Qualifications for Staff. … Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. We discussed that any child that places a blanket over their face to try to fall asleep, the teacher takes the blanket away from the child’s face to allow for adequate supervision. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (i) A caregiver shall not place anything over the face of a child during rest time. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 45 Completed Date: 7/9/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 11:50 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of the third temporary time period visit at this program was to conduct limited monitoring of child care requirements. Erin Norris, Administrator, was on-site upon arrival and was available to answer and ask questions A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 6/28/24. The last lockdown drill was practiced 6/14/24. The last monthly playground inspection was documented on 6/19/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during lunch, rest time, and routine care. The lunch today was soft shell beef tacos, cheese, pinto beans, peaches, and milk. You would like to take the option to transition to a star-rated license based on the previous ownership’s star-rated license points. Based on the change of ownership, the facility would be included in Cohort 2. We discussed the resources available during the 2024-25 prep year. Plan to visit the North Carolina Rated License Assessment Project (NCRLAP) website, ncrlap.org, for additional information, webinars, and resources. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violation of child care requirements was observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5, the classroom with two and three year old children. GS 110-91(12);.0508(a) Technical assistance for correction plan: Item #415 – A schedule was not posted in space #5, the classroom with two and three year old children. The schedule from the hallway was copied and placed in space #5 during the visit. This was corrected during the visit. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (a) All centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history for the facility prior to the visit today was 90%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. The facility will use the six (6) points for staff education based on the previous ownership. Program Standards: The facility will use the six (6) points for program standards based on the previous ownership. The facility will be included in Cohort 2 to resume the next rated license cycle. We discussed resources available during the visit today. The facility is required to meet enhanced space and enhanced staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Quality Point: The facility will use the one (1) quality point based on the previous ownership. Curriculum: The approved curriculum being implemented by the facility is High Reach Learning. 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. The centers rated license assessment is due once every three years based on the date of the completed Environment Rating Scale scores, if applicable. During the three-year reassessment, the center’s program standards, staff education and a quality point option are determined to award the center’s star level. It is the center operator’s responsibility to maintain the same point level under each component at all times. If changes occur that may affect your rated license, please notify your licensing consultant to inform her of the changes and discuss a plan of action to maintain the center’s star rating. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a) A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed on or before 8/1/24, it may result in a denial of a license. Time is needed to review and process the rated license paperwork by the licensing consultant and Division management. It is recommended to provide a weekly update on the progress of the inspections. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the child care law below for lead teachers to enroll in EDU 119 within six months of assuming the lead teacher position. § 110-91. Mandatory standards for a license. (8) Qualifications for Staff. … Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. We discussed that any child that places a blanket over their face to try to fall asleep, the teacher takes the blanket away from the child’s face to allow for adequate supervision. 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (i) A caregiver shall not place anything over the face of a child during rest time. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 42 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 10:50 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Madison McDonald, Assistant Director, was on-site upon arrival and was available to answer and ask questions. Erin Norris, Administrator, arrived on-site at approximately 11:30am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 4/30/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during outdoor play, free play, small group activities, large group activities, routine care, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, bread, and milk. This facility provides transportation. Three (3) children files were monitored. There are two new staff that were monitored. Limited monitoring of existing staff files occurred. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were zero (0) children, of the four (4) children present, documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. 10A NCAC 09 .0302(d)(4) 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. 10A NCAC 09 .1402(d) 853 Incident logs were not completed and maintained as required. The last incident report was documented on 3/18/24 in the incident log. Incidents reports for the remainder of March 2024, all of April 2024, and the first part of May 2024 have not been documented on the incident log. .0802(g)(1-6) Technical assistance for correction plan: Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. We discussed that shade must be provided on outdoor space #1. The shade sail is on the premises and has not been installed. An extension was approved through today, 5/13/24. Ms. Norris stated an order has been put in to corporate to install the shade sail. However, there is no one scheduled to install the shade sail today. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Item #853 - The incident reports for the last part of March 2024, all of April 2024, and the first part of May 2024 must be documented on the incident log prior to filing the incident report in the child's file. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website. Item #125 – There were zero (0) children documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. All children must be signed in as they arrive at the center. Ms. McDonald signed the four (4) children in during the visit. The violation was corrected during the visit. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (g) Each center shall maintain records as described in 10A NCAC 09 .0302(d) and shall make them available to the Division for review. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/27/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was 85%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed during the temporary time period, it may result in a denial of a license. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the supervision rule below to be sure staff in the classrooms are not turning their backs where they cannot see the children while they are eating. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed the two (2) staff that need to enroll in EDU 119 within six months of assuming the lead teacher position, I. Moreno and L. Tuttle. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (47) "Substitute provider" means any person who temporarily assumes the duties of a staff person for a time period not to exceed two consecutive months and may or may not be monetarily compensated by the facility. Any substitute provider must be at least 18 years of age and literate. 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS (c) One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. We discussed that staff must model appropriate eating and drinking habits in front of the children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 42 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 10:50 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Madison McDonald, Assistant Director, was on-site upon arrival and was available to answer and ask questions. Erin Norris, Administrator, arrived on-site at approximately 11:30am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 4/30/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during outdoor play, free play, small group activities, large group activities, routine care, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, bread, and milk. This facility provides transportation. Three (3) children files were monitored. There are two new staff that were monitored. Limited monitoring of existing staff files occurred. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were zero (0) children, of the four (4) children present, documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. 10A NCAC 09 .0302(d)(4) 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. 10A NCAC 09 .1402(d) 853 Incident logs were not completed and maintained as required. The last incident report was documented on 3/18/24 in the incident log. Incidents reports for the remainder of March 2024, all of April 2024, and the first part of May 2024 have not been documented on the incident log. .0802(g)(1-6) Technical assistance for correction plan: Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. We discussed that shade must be provided on outdoor space #1. The shade sail is on the premises and has not been installed. An extension was approved through today, 5/13/24. Ms. Norris stated an order has been put in to corporate to install the shade sail. However, there is no one scheduled to install the shade sail today. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Item #853 - The incident reports for the last part of March 2024, all of April 2024, and the first part of May 2024 must be documented on the incident log prior to filing the incident report in the child's file. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website. Item #125 – There were zero (0) children documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. All children must be signed in as they arrive at the center. Ms. McDonald signed the four (4) children in during the visit. The violation was corrected during the visit. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (g) Each center shall maintain records as described in 10A NCAC 09 .0302(d) and shall make them available to the Division for review. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/27/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was 85%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed during the temporary time period, it may result in a denial of a license. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the supervision rule below to be sure staff in the classrooms are not turning their backs where they cannot see the children while they are eating. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed the two (2) staff that need to enroll in EDU 119 within six months of assuming the lead teacher position, I. Moreno and L. Tuttle. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (47) "Substitute provider" means any person who temporarily assumes the duties of a staff person for a time period not to exceed two consecutive months and may or may not be monetarily compensated by the facility. Any substitute provider must be at least 18 years of age and literate. 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS (c) One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. We discussed that staff must model appropriate eating and drinking habits in front of the children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 42 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 10:50 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Madison McDonald, Assistant Director, was on-site upon arrival and was available to answer and ask questions. Erin Norris, Administrator, arrived on-site at approximately 11:30am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 4/30/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during outdoor play, free play, small group activities, large group activities, routine care, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, bread, and milk. This facility provides transportation. Three (3) children files were monitored. There are two new staff that were monitored. Limited monitoring of existing staff files occurred. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were zero (0) children, of the four (4) children present, documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. 10A NCAC 09 .0302(d)(4) 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. 10A NCAC 09 .1402(d) 853 Incident logs were not completed and maintained as required. The last incident report was documented on 3/18/24 in the incident log. Incidents reports for the remainder of March 2024, all of April 2024, and the first part of May 2024 have not been documented on the incident log. .0802(g)(1-6) Technical assistance for correction plan: Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. We discussed that shade must be provided on outdoor space #1. The shade sail is on the premises and has not been installed. An extension was approved through today, 5/13/24. Ms. Norris stated an order has been put in to corporate to install the shade sail. However, there is no one scheduled to install the shade sail today. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Item #853 - The incident reports for the last part of March 2024, all of April 2024, and the first part of May 2024 must be documented on the incident log prior to filing the incident report in the child's file. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website. Item #125 – There were zero (0) children documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. All children must be signed in as they arrive at the center. Ms. McDonald signed the four (4) children in during the visit. The violation was corrected during the visit. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (g) Each center shall maintain records as described in 10A NCAC 09 .0302(d) and shall make them available to the Division for review. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/27/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was 85%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed during the temporary time period, it may result in a denial of a license. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the supervision rule below to be sure staff in the classrooms are not turning their backs where they cannot see the children while they are eating. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed the two (2) staff that need to enroll in EDU 119 within six months of assuming the lead teacher position, I. Moreno and L. Tuttle. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (47) "Substitute provider" means any person who temporarily assumes the duties of a staff person for a time period not to exceed two consecutive months and may or may not be monetarily compensated by the facility. Any substitute provider must be at least 18 years of age and literate. 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS (c) One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. We discussed that staff must model appropriate eating and drinking habits in front of the children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0714 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 42 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 10:50 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Madison McDonald, Assistant Director, was on-site upon arrival and was available to answer and ask questions. Erin Norris, Administrator, arrived on-site at approximately 11:30am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 4/30/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during outdoor play, free play, small group activities, large group activities, routine care, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, bread, and milk. This facility provides transportation. Three (3) children files were monitored. There are two new staff that were monitored. Limited monitoring of existing staff files occurred. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were zero (0) children, of the four (4) children present, documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. 10A NCAC 09 .0302(d)(4) 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. 10A NCAC 09 .1402(d) 853 Incident logs were not completed and maintained as required. The last incident report was documented on 3/18/24 in the incident log. Incidents reports for the remainder of March 2024, all of April 2024, and the first part of May 2024 have not been documented on the incident log. .0802(g)(1-6) Technical assistance for correction plan: Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. We discussed that shade must be provided on outdoor space #1. The shade sail is on the premises and has not been installed. An extension was approved through today, 5/13/24. Ms. Norris stated an order has been put in to corporate to install the shade sail. However, there is no one scheduled to install the shade sail today. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Item #853 - The incident reports for the last part of March 2024, all of April 2024, and the first part of May 2024 must be documented on the incident log prior to filing the incident report in the child's file. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website. Item #125 – There were zero (0) children documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. All children must be signed in as they arrive at the center. Ms. McDonald signed the four (4) children in during the visit. The violation was corrected during the visit. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (g) Each center shall maintain records as described in 10A NCAC 09 .0302(d) and shall make them available to the Division for review. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/27/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was 85%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed during the temporary time period, it may result in a denial of a license. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the supervision rule below to be sure staff in the classrooms are not turning their backs where they cannot see the children while they are eating. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed the two (2) staff that need to enroll in EDU 119 within six months of assuming the lead teacher position, I. Moreno and L. Tuttle. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (47) "Substitute provider" means any person who temporarily assumes the duties of a staff person for a time period not to exceed two consecutive months and may or may not be monetarily compensated by the facility. Any substitute provider must be at least 18 years of age and literate. 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS (c) One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. We discussed that staff must model appropriate eating and drinking habits in front of the children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 42 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 10:50 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Madison McDonald, Assistant Director, was on-site upon arrival and was available to answer and ask questions. Erin Norris, Administrator, arrived on-site at approximately 11:30am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 4/30/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during outdoor play, free play, small group activities, large group activities, routine care, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, bread, and milk. This facility provides transportation. Three (3) children files were monitored. There are two new staff that were monitored. Limited monitoring of existing staff files occurred. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were zero (0) children, of the four (4) children present, documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. 10A NCAC 09 .0302(d)(4) 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. 10A NCAC 09 .1402(d) 853 Incident logs were not completed and maintained as required. The last incident report was documented on 3/18/24 in the incident log. Incidents reports for the remainder of March 2024, all of April 2024, and the first part of May 2024 have not been documented on the incident log. .0802(g)(1-6) Technical assistance for correction plan: Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. We discussed that shade must be provided on outdoor space #1. The shade sail is on the premises and has not been installed. An extension was approved through today, 5/13/24. Ms. Norris stated an order has been put in to corporate to install the shade sail. However, there is no one scheduled to install the shade sail today. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Item #853 - The incident reports for the last part of March 2024, all of April 2024, and the first part of May 2024 must be documented on the incident log prior to filing the incident report in the child's file. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website. Item #125 – There were zero (0) children documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. All children must be signed in as they arrive at the center. Ms. McDonald signed the four (4) children in during the visit. The violation was corrected during the visit. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (g) Each center shall maintain records as described in 10A NCAC 09 .0302(d) and shall make them available to the Division for review. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/27/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was 85%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed during the temporary time period, it may result in a denial of a license. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the supervision rule below to be sure staff in the classrooms are not turning their backs where they cannot see the children while they are eating. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed the two (2) staff that need to enroll in EDU 119 within six months of assuming the lead teacher position, I. Moreno and L. Tuttle. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (47) "Substitute provider" means any person who temporarily assumes the duties of a staff person for a time period not to exceed two consecutive months and may or may not be monetarily compensated by the facility. Any substitute provider must be at least 18 years of age and literate. 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS (c) One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. We discussed that staff must model appropriate eating and drinking habits in front of the children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 42 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 10:50 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Madison McDonald, Assistant Director, was on-site upon arrival and was available to answer and ask questions. Erin Norris, Administrator, arrived on-site at approximately 11:30am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 4/30/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during outdoor play, free play, small group activities, large group activities, routine care, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, bread, and milk. This facility provides transportation. Three (3) children files were monitored. There are two new staff that were monitored. Limited monitoring of existing staff files occurred. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were zero (0) children, of the four (4) children present, documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. 10A NCAC 09 .0302(d)(4) 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. 10A NCAC 09 .1402(d) 853 Incident logs were not completed and maintained as required. The last incident report was documented on 3/18/24 in the incident log. Incidents reports for the remainder of March 2024, all of April 2024, and the first part of May 2024 have not been documented on the incident log. .0802(g)(1-6) Technical assistance for correction plan: Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. We discussed that shade must be provided on outdoor space #1. The shade sail is on the premises and has not been installed. An extension was approved through today, 5/13/24. Ms. Norris stated an order has been put in to corporate to install the shade sail. However, there is no one scheduled to install the shade sail today. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Item #853 - The incident reports for the last part of March 2024, all of April 2024, and the first part of May 2024 must be documented on the incident log prior to filing the incident report in the child's file. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website. Item #125 – There were zero (0) children documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. All children must be signed in as they arrive at the center. Ms. McDonald signed the four (4) children in during the visit. The violation was corrected during the visit. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (g) Each center shall maintain records as described in 10A NCAC 09 .0302(d) and shall make them available to the Division for review. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/27/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was 85%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed during the temporary time period, it may result in a denial of a license. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the supervision rule below to be sure staff in the classrooms are not turning their backs where they cannot see the children while they are eating. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed the two (2) staff that need to enroll in EDU 119 within six months of assuming the lead teacher position, I. Moreno and L. Tuttle. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (47) "Substitute provider" means any person who temporarily assumes the duties of a staff person for a time period not to exceed two consecutive months and may or may not be monetarily compensated by the facility. Any substitute provider must be at least 18 years of age and literate. 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS (c) One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. We discussed that staff must model appropriate eating and drinking habits in front of the children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1402 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 42 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 10:50 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Madison McDonald, Assistant Director, was on-site upon arrival and was available to answer and ask questions. Erin Norris, Administrator, arrived on-site at approximately 11:30am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 4/30/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during outdoor play, free play, small group activities, large group activities, routine care, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, bread, and milk. This facility provides transportation. Three (3) children files were monitored. There are two new staff that were monitored. Limited monitoring of existing staff files occurred. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were zero (0) children, of the four (4) children present, documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. 10A NCAC 09 .0302(d)(4) 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. 10A NCAC 09 .1402(d) 853 Incident logs were not completed and maintained as required. The last incident report was documented on 3/18/24 in the incident log. Incidents reports for the remainder of March 2024, all of April 2024, and the first part of May 2024 have not been documented on the incident log. .0802(g)(1-6) Technical assistance for correction plan: Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. We discussed that shade must be provided on outdoor space #1. The shade sail is on the premises and has not been installed. An extension was approved through today, 5/13/24. Ms. Norris stated an order has been put in to corporate to install the shade sail. However, there is no one scheduled to install the shade sail today. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Item #853 - The incident reports for the last part of March 2024, all of April 2024, and the first part of May 2024 must be documented on the incident log prior to filing the incident report in the child's file. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website. Item #125 – There were zero (0) children documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. All children must be signed in as they arrive at the center. Ms. McDonald signed the four (4) children in during the visit. The violation was corrected during the visit. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (g) Each center shall maintain records as described in 10A NCAC 09 .0302(d) and shall make them available to the Division for review. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/27/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was 85%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed during the temporary time period, it may result in a denial of a license. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the supervision rule below to be sure staff in the classrooms are not turning their backs where they cannot see the children while they are eating. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed the two (2) staff that need to enroll in EDU 119 within six months of assuming the lead teacher position, I. Moreno and L. Tuttle. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (47) "Substitute provider" means any person who temporarily assumes the duties of a staff person for a time period not to exceed two consecutive months and may or may not be monetarily compensated by the facility. Any substitute provider must be at least 18 years of age and literate. 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS (c) One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. We discussed that staff must model appropriate eating and drinking habits in front of the children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 42 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 10:50 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Madison McDonald, Assistant Director, was on-site upon arrival and was available to answer and ask questions. Erin Norris, Administrator, arrived on-site at approximately 11:30am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 4/30/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during outdoor play, free play, small group activities, large group activities, routine care, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, bread, and milk. This facility provides transportation. Three (3) children files were monitored. There are two new staff that were monitored. Limited monitoring of existing staff files occurred. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were zero (0) children, of the four (4) children present, documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. 10A NCAC 09 .0302(d)(4) 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. 10A NCAC 09 .1402(d) 853 Incident logs were not completed and maintained as required. The last incident report was documented on 3/18/24 in the incident log. Incidents reports for the remainder of March 2024, all of April 2024, and the first part of May 2024 have not been documented on the incident log. .0802(g)(1-6) Technical assistance for correction plan: Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. We discussed that shade must be provided on outdoor space #1. The shade sail is on the premises and has not been installed. An extension was approved through today, 5/13/24. Ms. Norris stated an order has been put in to corporate to install the shade sail. However, there is no one scheduled to install the shade sail today. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Item #853 - The incident reports for the last part of March 2024, all of April 2024, and the first part of May 2024 must be documented on the incident log prior to filing the incident report in the child's file. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website. Item #125 – There were zero (0) children documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. All children must be signed in as they arrive at the center. Ms. McDonald signed the four (4) children in during the visit. The violation was corrected during the visit. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (g) Each center shall maintain records as described in 10A NCAC 09 .0302(d) and shall make them available to the Division for review. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/27/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was 85%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed during the temporary time period, it may result in a denial of a license. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the supervision rule below to be sure staff in the classrooms are not turning their backs where they cannot see the children while they are eating. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed the two (2) staff that need to enroll in EDU 119 within six months of assuming the lead teacher position, I. Moreno and L. Tuttle. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (47) "Substitute provider" means any person who temporarily assumes the duties of a staff person for a time period not to exceed two consecutive months and may or may not be monetarily compensated by the facility. Any substitute provider must be at least 18 years of age and literate. 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS (c) One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. We discussed that staff must model appropriate eating and drinking habits in front of the children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2215 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 42 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 10:50 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Madison McDonald, Assistant Director, was on-site upon arrival and was available to answer and ask questions. Erin Norris, Administrator, arrived on-site at approximately 11:30am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 4/30/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during outdoor play, free play, small group activities, large group activities, routine care, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, bread, and milk. This facility provides transportation. Three (3) children files were monitored. There are two new staff that were monitored. Limited monitoring of existing staff files occurred. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were zero (0) children, of the four (4) children present, documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. 10A NCAC 09 .0302(d)(4) 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. 10A NCAC 09 .1402(d) 853 Incident logs were not completed and maintained as required. The last incident report was documented on 3/18/24 in the incident log. Incidents reports for the remainder of March 2024, all of April 2024, and the first part of May 2024 have not been documented on the incident log. .0802(g)(1-6) Technical assistance for correction plan: Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. We discussed that shade must be provided on outdoor space #1. The shade sail is on the premises and has not been installed. An extension was approved through today, 5/13/24. Ms. Norris stated an order has been put in to corporate to install the shade sail. However, there is no one scheduled to install the shade sail today. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Item #853 - The incident reports for the last part of March 2024, all of April 2024, and the first part of May 2024 must be documented on the incident log prior to filing the incident report in the child's file. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website. Item #125 – There were zero (0) children documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. All children must be signed in as they arrive at the center. Ms. McDonald signed the four (4) children in during the visit. The violation was corrected during the visit. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (g) Each center shall maintain records as described in 10A NCAC 09 .0302(d) and shall make them available to the Division for review. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/27/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was 85%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed during the temporary time period, it may result in a denial of a license. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the supervision rule below to be sure staff in the classrooms are not turning their backs where they cannot see the children while they are eating. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed the two (2) staff that need to enroll in EDU 119 within six months of assuming the lead teacher position, I. Moreno and L. Tuttle. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (47) "Substitute provider" means any person who temporarily assumes the duties of a staff person for a time period not to exceed two consecutive months and may or may not be monetarily compensated by the facility. Any substitute provider must be at least 18 years of age and literate. 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS (c) One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. We discussed that staff must model appropriate eating and drinking habits in front of the children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 42 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 190 Time In: 10:50 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the second temporary time period visit. This facility is on a temporary license due to a change of ownership. Madison McDonald, Assistant Director, was on-site upon arrival and was available to answer and ask questions. Erin Norris, Administrator, arrived on-site at approximately 11:30am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. The last monthly fire drill was practiced 4/30/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during outdoor play, free play, small group activities, large group activities, routine care, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, bread, and milk. This facility provides transportation. Three (3) children files were monitored. There are two new staff that were monitored. Limited monitoring of existing staff files occurred. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. There were zero (0) children, of the four (4) children present, documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. 10A NCAC 09 .0302(d)(4) 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. 10A NCAC 09 .1402(d) 853 Incident logs were not completed and maintained as required. The last incident report was documented on 3/18/24 in the incident log. Incidents reports for the remainder of March 2024, all of April 2024, and the first part of May 2024 have not been documented on the incident log. .0802(g)(1-6) Technical assistance for correction plan: Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. This is a repeat violation from 4/15/24. We discussed that shade must be provided on outdoor space #1. The shade sail is on the premises and has not been installed. An extension was approved through today, 5/13/24. Ms. Norris stated an order has been put in to corporate to install the shade sail. However, there is no one scheduled to install the shade sail today. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Item #853 - The incident reports for the last part of March 2024, all of April 2024, and the first part of May 2024 must be documented on the incident log prior to filing the incident report in the child's file. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website. Item #125 – There were zero (0) children documented with arrival times on the sign-in sheet during the visit in space #2, the classroom with infants and one year old children. All children must be signed in as they arrive at the center. Ms. McDonald signed the four (4) children in during the visit. The violation was corrected during the visit. 10A NCAC 09 .0302 APPLICATION FOR A LICENSE FOR A CHILD CARE CENTER (d) During the pre-licensing visit the applicant shall have the following available for review pursuant to 10A NCAC 09 .0304(g): (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; 10A NCAC 09 .0304 ON-GOING REQUIREMENTS FOR A LICENSE (g) Each center shall maintain records as described in 10A NCAC 09 .0302(d) and shall make them available to the Division for review. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/27/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. The compliance history prior to the visit today was 85%. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Consultation: Reminder that the approved building and fire inspections are required to be completed during the temporary time period. If the inspections are not completed during the temporary time period, it may result in a denial of a license. 10A NCAC 09 .2215 DENIAL OF A LICENSE (a) The Secretary may deny an application for a child care facility license or the issuance of any permit to operate a child care facility under the following circumstances: (8) based on the operator's non-compliance with the requirements of G.S. 110, Article 7, 10A NCAC 10, or this Chapter, during a temporary licensure period; We discussed the supervision rule below to be sure staff in the classrooms are not turning their backs where they cannot see the children while they are eating. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed the two (2) staff that need to enroll in EDU 119 within six months of assuming the lead teacher position, I. Moreno and L. Tuttle. 10A NCAC 09 .0102 DEFINITIONS The terms and phrases used in this Chapter are defined as follows: (47) "Substitute provider" means any person who temporarily assumes the duties of a staff person for a time period not to exceed two consecutive months and may or may not be monetarily compensated by the facility. Any substitute provider must be at least 18 years of age and literate. 10A NCAC 09 .0714 OTHER STAFFING REQUIREMENTS (c) One person who meets the requirements for a lead teacher shall be responsible for each group of children except as provided in Paragraph (b) of this Rule. This requirement may be met by having one or more persons who meet the requirements for a lead teacher responsible for the same group of children. Each lead teacher shall be responsible for only one group of children at a time. Each group of children shall have a lead teacher in attendance for at least two-thirds of the total daily hours of operation, based on a normal working schedule, and may include times when the lead teacher may not be in attendance due to circumstances such as illness or vacation. We discussed that staff must model appropriate eating and drinking habits in front of the children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/15/2024 Number Present: 43 Completed Date: 4/15/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Erin Norris, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 3/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 3/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during free play, routine care, outdoor play, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, and milk. Three (3) children files were monitored. There are ten (10) staff. Staff files were monitored. Transportation requirements were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment during the prep year. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. 10A NCAC 09 .1402(d) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. GS110-91(1) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #528 - The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. We discussed that any known changes to the menu would be recorded once known to change the menu prior to serving the meal or snack to children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Corrected during the visit: Item #841 – The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. Medication must be locked. The Tylenol and Advil was removed from the first aid kit on the yellow bus during the visit. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Item #849 – There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. Topical medication authorization forms can be valid for up to 12 months unless the topical cream or ointment expires prior to the 12 months. It is recommended to audit all medications, including topical creams and ointments, at least monthly. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. We discussed that shade must be provided on outdoor space #1. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Corrected during the visit. Item #1321 – One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. A medical exam or health assessment must be on file for the child. We discussed to have incomplete files marked that are waiting on a medical report or health assessment for a child. It is recommended to audit all child files to be sure they are completed. The parent was contacted during the visit and was able to provide the medical report dated 1/16/24 for the child. § 110-91. Mandatory standards for a license. (1)….The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination…. Item #1899 - The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Health and safety topics must be completed every five years and can count as on-going training. We discussed that early childhood education coursework was completed by M.McDonald over the last five years and no documentation was available to review during the visit. The health and safety trainings must be on file for review and verified to determine if they meet the topics required. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/29/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. The pre-service requirements for administrators form was received and has not been signed by the legal operator. Plan to resend the form to me once it is signed by the legal operator. We discussed there is limited shade on outdoor space #3. It is recommended to increase the area shaded on the blacktop so that children can have a place to cool off from the sun. We discussed the facility did not pass the fire inspection due to the front door leading into a gated area that does not allow for egress. You stated that the gate will be reconfigured to allow for egress and a new fire inspection will be requested. We discussed that the second row seat on the yellow bus has an area that is starting to peel and not yet expose the foam. It is recommended to repair the seat to prevent the foam from being exposed. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. We discussed the white bus is not currently being used to transport children. It is recommended to replace the first aid kit on the white bus that was deteriorated. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/15/2024 Number Present: 43 Completed Date: 4/15/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Erin Norris, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 3/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 3/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during free play, routine care, outdoor play, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, and milk. Three (3) children files were monitored. There are ten (10) staff. Staff files were monitored. Transportation requirements were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment during the prep year. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. 10A NCAC 09 .1402(d) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. GS110-91(1) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #528 - The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. We discussed that any known changes to the menu would be recorded once known to change the menu prior to serving the meal or snack to children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Corrected during the visit: Item #841 – The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. Medication must be locked. The Tylenol and Advil was removed from the first aid kit on the yellow bus during the visit. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Item #849 – There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. Topical medication authorization forms can be valid for up to 12 months unless the topical cream or ointment expires prior to the 12 months. It is recommended to audit all medications, including topical creams and ointments, at least monthly. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. We discussed that shade must be provided on outdoor space #1. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Corrected during the visit. Item #1321 – One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. A medical exam or health assessment must be on file for the child. We discussed to have incomplete files marked that are waiting on a medical report or health assessment for a child. It is recommended to audit all child files to be sure they are completed. The parent was contacted during the visit and was able to provide the medical report dated 1/16/24 for the child. § 110-91. Mandatory standards for a license. (1)….The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination…. Item #1899 - The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Health and safety topics must be completed every five years and can count as on-going training. We discussed that early childhood education coursework was completed by M.McDonald over the last five years and no documentation was available to review during the visit. The health and safety trainings must be on file for review and verified to determine if they meet the topics required. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/29/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. The pre-service requirements for administrators form was received and has not been signed by the legal operator. Plan to resend the form to me once it is signed by the legal operator. We discussed there is limited shade on outdoor space #3. It is recommended to increase the area shaded on the blacktop so that children can have a place to cool off from the sun. We discussed the facility did not pass the fire inspection due to the front door leading into a gated area that does not allow for egress. You stated that the gate will be reconfigured to allow for egress and a new fire inspection will be requested. We discussed that the second row seat on the yellow bus has an area that is starting to peel and not yet expose the foam. It is recommended to repair the seat to prevent the foam from being exposed. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. We discussed the white bus is not currently being used to transport children. It is recommended to replace the first aid kit on the white bus that was deteriorated. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/15/2024 Number Present: 43 Completed Date: 4/15/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Erin Norris, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 3/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 3/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during free play, routine care, outdoor play, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, and milk. Three (3) children files were monitored. There are ten (10) staff. Staff files were monitored. Transportation requirements were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment during the prep year. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. 10A NCAC 09 .1402(d) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. GS110-91(1) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #528 - The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. We discussed that any known changes to the menu would be recorded once known to change the menu prior to serving the meal or snack to children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Corrected during the visit: Item #841 – The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. Medication must be locked. The Tylenol and Advil was removed from the first aid kit on the yellow bus during the visit. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Item #849 – There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. Topical medication authorization forms can be valid for up to 12 months unless the topical cream or ointment expires prior to the 12 months. It is recommended to audit all medications, including topical creams and ointments, at least monthly. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. We discussed that shade must be provided on outdoor space #1. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Corrected during the visit. Item #1321 – One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. A medical exam or health assessment must be on file for the child. We discussed to have incomplete files marked that are waiting on a medical report or health assessment for a child. It is recommended to audit all child files to be sure they are completed. The parent was contacted during the visit and was able to provide the medical report dated 1/16/24 for the child. § 110-91. Mandatory standards for a license. (1)….The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination…. Item #1899 - The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Health and safety topics must be completed every five years and can count as on-going training. We discussed that early childhood education coursework was completed by M.McDonald over the last five years and no documentation was available to review during the visit. The health and safety trainings must be on file for review and verified to determine if they meet the topics required. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/29/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. The pre-service requirements for administrators form was received and has not been signed by the legal operator. Plan to resend the form to me once it is signed by the legal operator. We discussed there is limited shade on outdoor space #3. It is recommended to increase the area shaded on the blacktop so that children can have a place to cool off from the sun. We discussed the facility did not pass the fire inspection due to the front door leading into a gated area that does not allow for egress. You stated that the gate will be reconfigured to allow for egress and a new fire inspection will be requested. We discussed that the second row seat on the yellow bus has an area that is starting to peel and not yet expose the foam. It is recommended to repair the seat to prevent the foam from being exposed. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. We discussed the white bus is not currently being used to transport children. It is recommended to replace the first aid kit on the white bus that was deteriorated. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/15/2024 Number Present: 43 Completed Date: 4/15/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Erin Norris, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 3/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 3/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during free play, routine care, outdoor play, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, and milk. Three (3) children files were monitored. There are ten (10) staff. Staff files were monitored. Transportation requirements were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment during the prep year. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. 10A NCAC 09 .1402(d) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. GS110-91(1) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #528 - The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. We discussed that any known changes to the menu would be recorded once known to change the menu prior to serving the meal or snack to children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Corrected during the visit: Item #841 – The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. Medication must be locked. The Tylenol and Advil was removed from the first aid kit on the yellow bus during the visit. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Item #849 – There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. Topical medication authorization forms can be valid for up to 12 months unless the topical cream or ointment expires prior to the 12 months. It is recommended to audit all medications, including topical creams and ointments, at least monthly. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. We discussed that shade must be provided on outdoor space #1. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Corrected during the visit. Item #1321 – One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. A medical exam or health assessment must be on file for the child. We discussed to have incomplete files marked that are waiting on a medical report or health assessment for a child. It is recommended to audit all child files to be sure they are completed. The parent was contacted during the visit and was able to provide the medical report dated 1/16/24 for the child. § 110-91. Mandatory standards for a license. (1)….The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination…. Item #1899 - The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Health and safety topics must be completed every five years and can count as on-going training. We discussed that early childhood education coursework was completed by M.McDonald over the last five years and no documentation was available to review during the visit. The health and safety trainings must be on file for review and verified to determine if they meet the topics required. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/29/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. The pre-service requirements for administrators form was received and has not been signed by the legal operator. Plan to resend the form to me once it is signed by the legal operator. We discussed there is limited shade on outdoor space #3. It is recommended to increase the area shaded on the blacktop so that children can have a place to cool off from the sun. We discussed the facility did not pass the fire inspection due to the front door leading into a gated area that does not allow for egress. You stated that the gate will be reconfigured to allow for egress and a new fire inspection will be requested. We discussed that the second row seat on the yellow bus has an area that is starting to peel and not yet expose the foam. It is recommended to repair the seat to prevent the foam from being exposed. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. We discussed the white bus is not currently being used to transport children. It is recommended to replace the first aid kit on the white bus that was deteriorated. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/15/2024 Number Present: 43 Completed Date: 4/15/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Erin Norris, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 3/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 3/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during free play, routine care, outdoor play, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, and milk. Three (3) children files were monitored. There are ten (10) staff. Staff files were monitored. Transportation requirements were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment during the prep year. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. 10A NCAC 09 .1402(d) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. GS110-91(1) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #528 - The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. We discussed that any known changes to the menu would be recorded once known to change the menu prior to serving the meal or snack to children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Corrected during the visit: Item #841 – The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. Medication must be locked. The Tylenol and Advil was removed from the first aid kit on the yellow bus during the visit. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Item #849 – There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. Topical medication authorization forms can be valid for up to 12 months unless the topical cream or ointment expires prior to the 12 months. It is recommended to audit all medications, including topical creams and ointments, at least monthly. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. We discussed that shade must be provided on outdoor space #1. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Corrected during the visit. Item #1321 – One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. A medical exam or health assessment must be on file for the child. We discussed to have incomplete files marked that are waiting on a medical report or health assessment for a child. It is recommended to audit all child files to be sure they are completed. The parent was contacted during the visit and was able to provide the medical report dated 1/16/24 for the child. § 110-91. Mandatory standards for a license. (1)….The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination…. Item #1899 - The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Health and safety topics must be completed every five years and can count as on-going training. We discussed that early childhood education coursework was completed by M.McDonald over the last five years and no documentation was available to review during the visit. The health and safety trainings must be on file for review and verified to determine if they meet the topics required. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/29/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. The pre-service requirements for administrators form was received and has not been signed by the legal operator. Plan to resend the form to me once it is signed by the legal operator. We discussed there is limited shade on outdoor space #3. It is recommended to increase the area shaded on the blacktop so that children can have a place to cool off from the sun. We discussed the facility did not pass the fire inspection due to the front door leading into a gated area that does not allow for egress. You stated that the gate will be reconfigured to allow for egress and a new fire inspection will be requested. We discussed that the second row seat on the yellow bus has an area that is starting to peel and not yet expose the foam. It is recommended to repair the seat to prevent the foam from being exposed. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. We discussed the white bus is not currently being used to transport children. It is recommended to replace the first aid kit on the white bus that was deteriorated. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/15/2024 Number Present: 43 Completed Date: 4/15/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Erin Norris, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 3/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 3/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during free play, routine care, outdoor play, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, and milk. Three (3) children files were monitored. There are ten (10) staff. Staff files were monitored. Transportation requirements were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment during the prep year. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. 10A NCAC 09 .1402(d) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. GS110-91(1) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #528 - The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. We discussed that any known changes to the menu would be recorded once known to change the menu prior to serving the meal or snack to children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Corrected during the visit: Item #841 – The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. Medication must be locked. The Tylenol and Advil was removed from the first aid kit on the yellow bus during the visit. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Item #849 – There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. Topical medication authorization forms can be valid for up to 12 months unless the topical cream or ointment expires prior to the 12 months. It is recommended to audit all medications, including topical creams and ointments, at least monthly. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. We discussed that shade must be provided on outdoor space #1. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Corrected during the visit. Item #1321 – One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. A medical exam or health assessment must be on file for the child. We discussed to have incomplete files marked that are waiting on a medical report or health assessment for a child. It is recommended to audit all child files to be sure they are completed. The parent was contacted during the visit and was able to provide the medical report dated 1/16/24 for the child. § 110-91. Mandatory standards for a license. (1)….The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination…. Item #1899 - The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Health and safety topics must be completed every five years and can count as on-going training. We discussed that early childhood education coursework was completed by M.McDonald over the last five years and no documentation was available to review during the visit. The health and safety trainings must be on file for review and verified to determine if they meet the topics required. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/29/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. The pre-service requirements for administrators form was received and has not been signed by the legal operator. Plan to resend the form to me once it is signed by the legal operator. We discussed there is limited shade on outdoor space #3. It is recommended to increase the area shaded on the blacktop so that children can have a place to cool off from the sun. We discussed the facility did not pass the fire inspection due to the front door leading into a gated area that does not allow for egress. You stated that the gate will be reconfigured to allow for egress and a new fire inspection will be requested. We discussed that the second row seat on the yellow bus has an area that is starting to peel and not yet expose the foam. It is recommended to repair the seat to prevent the foam from being exposed. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. We discussed the white bus is not currently being used to transport children. It is recommended to replace the first aid kit on the white bus that was deteriorated. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1402 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/15/2024 Number Present: 43 Completed Date: 4/15/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Erin Norris, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 3/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 3/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during free play, routine care, outdoor play, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, and milk. Three (3) children files were monitored. There are ten (10) staff. Staff files were monitored. Transportation requirements were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment during the prep year. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. 10A NCAC 09 .1402(d) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. GS110-91(1) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #528 - The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. We discussed that any known changes to the menu would be recorded once known to change the menu prior to serving the meal or snack to children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Corrected during the visit: Item #841 – The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. Medication must be locked. The Tylenol and Advil was removed from the first aid kit on the yellow bus during the visit. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Item #849 – There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. Topical medication authorization forms can be valid for up to 12 months unless the topical cream or ointment expires prior to the 12 months. It is recommended to audit all medications, including topical creams and ointments, at least monthly. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. We discussed that shade must be provided on outdoor space #1. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Corrected during the visit. Item #1321 – One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. A medical exam or health assessment must be on file for the child. We discussed to have incomplete files marked that are waiting on a medical report or health assessment for a child. It is recommended to audit all child files to be sure they are completed. The parent was contacted during the visit and was able to provide the medical report dated 1/16/24 for the child. § 110-91. Mandatory standards for a license. (1)….The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination…. Item #1899 - The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Health and safety topics must be completed every five years and can count as on-going training. We discussed that early childhood education coursework was completed by M.McDonald over the last five years and no documentation was available to review during the visit. The health and safety trainings must be on file for review and verified to determine if they meet the topics required. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/29/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. The pre-service requirements for administrators form was received and has not been signed by the legal operator. Plan to resend the form to me once it is signed by the legal operator. We discussed there is limited shade on outdoor space #3. It is recommended to increase the area shaded on the blacktop so that children can have a place to cool off from the sun. We discussed the facility did not pass the fire inspection due to the front door leading into a gated area that does not allow for egress. You stated that the gate will be reconfigured to allow for egress and a new fire inspection will be requested. We discussed that the second row seat on the yellow bus has an area that is starting to peel and not yet expose the foam. It is recommended to repair the seat to prevent the foam from being exposed. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. We discussed the white bus is not currently being used to transport children. It is recommended to replace the first aid kit on the white bus that was deteriorated. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/15/2024 Number Present: 43 Completed Date: 4/15/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Erin Norris, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 3/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 3/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during free play, routine care, outdoor play, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, and milk. Three (3) children files were monitored. There are ten (10) staff. Staff files were monitored. Transportation requirements were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment during the prep year. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. 10A NCAC 09 .1402(d) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. GS110-91(1) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #528 - The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. We discussed that any known changes to the menu would be recorded once known to change the menu prior to serving the meal or snack to children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Corrected during the visit: Item #841 – The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. Medication must be locked. The Tylenol and Advil was removed from the first aid kit on the yellow bus during the visit. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Item #849 – There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. Topical medication authorization forms can be valid for up to 12 months unless the topical cream or ointment expires prior to the 12 months. It is recommended to audit all medications, including topical creams and ointments, at least monthly. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. We discussed that shade must be provided on outdoor space #1. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Corrected during the visit. Item #1321 – One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. A medical exam or health assessment must be on file for the child. We discussed to have incomplete files marked that are waiting on a medical report or health assessment for a child. It is recommended to audit all child files to be sure they are completed. The parent was contacted during the visit and was able to provide the medical report dated 1/16/24 for the child. § 110-91. Mandatory standards for a license. (1)….The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination…. Item #1899 - The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Health and safety topics must be completed every five years and can count as on-going training. We discussed that early childhood education coursework was completed by M.McDonald over the last five years and no documentation was available to review during the visit. The health and safety trainings must be on file for review and verified to determine if they meet the topics required. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/29/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. The pre-service requirements for administrators form was received and has not been signed by the legal operator. Plan to resend the form to me once it is signed by the legal operator. We discussed there is limited shade on outdoor space #3. It is recommended to increase the area shaded on the blacktop so that children can have a place to cool off from the sun. We discussed the facility did not pass the fire inspection due to the front door leading into a gated area that does not allow for egress. You stated that the gate will be reconfigured to allow for egress and a new fire inspection will be requested. We discussed that the second row seat on the yellow bus has an area that is starting to peel and not yet expose the foam. It is recommended to repair the seat to prevent the foam from being exposed. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. We discussed the white bus is not currently being used to transport children. It is recommended to replace the first aid kit on the white bus that was deteriorated. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: CHILDCARE NETWORK #179 Facility ID: 11000953 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 4/15/2024 Number Present: 43 Completed Date: 4/15/2024 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Erin Norris, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 90 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 3/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 3/29/24. The last sanitation inspection was conducted 3/20/24 with four (4) demerits for a Superior classification. An approved fire inspection must be completed during the temporary time period. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan was completed on 4/1/24. Erin Norris, Administrator, completed EPR training on 8/28/18. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed during free play, routine care, outdoor play, and lunch. The lunch today was a chicken patty, pasta, potatoes with cheese sauce, chuckwagon corn, and milk. Three (3) children files were monitored. There are ten (10) staff. Staff files were monitored. Transportation requirements were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment during the prep year. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 218 Outdoor play area did not provide an area that is shaded. Outdoor space #1 did not provide an area on the playground that was shaded. 10A NCAC 09 .1402(d) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. .0803(12) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. GS110-91(1) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #528 - The menu listed that bread would be served as a grain on the menu. However, pasta was served as the grain during the lunch today. The menu was not updated prior to serving the meal to the children. We discussed that any known changes to the menu would be recorded once known to change the menu prior to serving the meal or snack to children. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (b) When food is prepared by or provided by the center, menus for nutritious meals and snacks shall be planned at least one week in advance. At least one dated copy of the current week's menu shall be posted where it can be seen by parents and food preparation staff when food is prepared or provided by the center. A variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. Corrected during the visit: Item #841 – The first aid kit that contained a small packet of Tylenol and a small packet of Advil was stored unlocked on the yellow bus that is used to transport children. Medication must be locked. The Tylenol and Advil was removed from the first aid kit on the yellow bus during the visit. 15A NCAC 18A .2820 STORAGE (d) Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. Item #849 – There were four (4) topical ointments and creams that had expired medication authorization forms in space #5, the classroom with two and three year old children. Aquaphor had an authorization form that expired on 1/24/24. Desitin diaper cream had an authorization form that expired on 3/10/24. QC Diaper Rash cream had an authorization form that expired on 3/10/24. Eucerin Eczema Relief Cream had an authorization form that expired on 3/29/24. Topical medication authorization forms can be valid for up to 12 months unless the topical cream or ointment expires prior to the 12 months. It is recommended to audit all medications, including topical creams and ointments, at least monthly. 10A NCAC 09 .0803 ADMINISTERING MEDICATION IN CHILD CARE CENTERS The following provisions apply to the administration of medication in child care centers: (7) A parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. (12) Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired shall be returned to the child's parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. Item #218 – Outdoor space #1 did not provide an area on the playground that was shaded. We discussed that shade must be provided on outdoor space #1. 10A NCAC 09 .1402 OUTDOOR SPACE (c) The outdoor play area shall provide an area that is shaded by a building, awnings, trees, or other methods. Corrected during the visit. Item #1321 – One (1) child with an enrollment date of 2/26/24 did not have a medical exam or health assessment on file. A medical exam or health assessment must be on file for the child. We discussed to have incomplete files marked that are waiting on a medical report or health assessment for a child. It is recommended to audit all child files to be sure they are completed. The parent was contacted during the visit and was able to provide the medical report dated 1/16/24 for the child. § 110-91. Mandatory standards for a license. (1)….The Commission shall adopt rules for child care facilities to establish minimum requirements for child and staff health assessments and medical care procedures. These rules shall be developed in consultation with the Department. Each child shall have a health assessment before being admitted or within 30 days following admission to a child care facility. The assessment shall be done by: (i) a licensed physician, (ii) the physician's authorized agent who is currently approved by the North Carolina Medical Board, or comparable certifying board in any state contiguous to North Carolina, (iii) a certified nurse practitioner, or (iv) a public health nurse meeting the Departments Standards for Early Periodic Screening, Diagnosis, and Treatment Program. However, no health assessment shall be required of any staff or child who is and has been in normal health when the staff, or the child's parent, guardian, or full-time custodian objects in writing to a health assessment on religious grounds which conform to the teachings and practice of any recognized church or religious denomination…. Item #1899 - The last documented completion of health and safety training topics was 1/13/19 for a staff member that was hired on 11/1/18. Health and safety topics must be completed every five years and can count as on-going training. We discussed that early childhood education coursework was completed by M.McDonald over the last five years and no documentation was available to review during the visit. The health and safety trainings must be on file for review and verified to determine if they meet the topics required. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 4/29/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. The pre-service requirements for administrators form was received and has not been signed by the legal operator. Plan to resend the form to me once it is signed by the legal operator. We discussed there is limited shade on outdoor space #3. It is recommended to increase the area shaded on the blacktop so that children can have a place to cool off from the sun. We discussed the facility did not pass the fire inspection due to the front door leading into a gated area that does not allow for egress. You stated that the gate will be reconfigured to allow for egress and a new fire inspection will be requested. We discussed that the second row seat on the yellow bus has an area that is starting to peel and not yet expose the foam. It is recommended to repair the seat to prevent the foam from being exposed. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. We discussed the white bus is not currently being used to transport children. It is recommended to replace the first aid kit on the white bus that was deteriorated. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times