Childcare Network #176

10A NCAC 09 .0601 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/4/2026 Number Present: 43 Completed Date: 2/4/2026 Age: From 0 To 11 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Brenda Luther, Assistant Director, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me on the visit today. A signed copy of the visit summary was emailed to you. Ms. Luther was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 2/2/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 2/2/26. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 1/23/26. The last lockdown drill was practiced on 12/8/25. The last playground inspection was documented on 1/21/26. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. Lead water testing was completed on 10/4/23 without hazards. Lead paint and asbestos testing was completed on 6/5/25. The program does provide transportation. You stated that you do transport seventeen (17) school age children from school to the facility on a regular basis. I monitored two (2) vehicles today. One (1) existing file and one (1) new staff files were monitored in full. Ten (10) staff files were monitored partially for missing information and incorrect dates. Six (6) children’s files were monitored. Upon arrival, I was greeted by Ms. Luther. In classroom space 3, children were exploring their environment by crawling and pulling up on furniture. Children were sleeping, being soothed by caregivers and exploring various age appropriate toys. In classroom space 1, children explored animal figurines, read board books and explored interlocking blocks. In classroom space 10, children were engaged in listening to a read aloud conducted by the teacher. In classroom space 13, children built small structures with magnatiles and participated in routine caregiving activities such as diapering and handwashing. In classroom space 7, children participated in a large group activity, listened to a read aloud and participated in “I Spy” games. In classroom space 17, children were offered coloring pages and various stacking toys. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time of one (1) child was not documented in classroom space 1 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan was not posted in classroom space 13. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The fencing on the bottom of the large gate on the playground for infants and toddlers was in poor repair, exposing sharp edges on the bottom of the fence. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) bottle of bleach was not kept in locked storage, in the kitchen. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual sleep checks were not documented for one (1) child aged twelve (12) months in classroom space 3. .0606(g) 1006 One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The individual identified as the Administrator is present at the facility for approximately fifteen (15) hours per week. .0714(a) 1030 Application for employment and date of birth was not on file for all staff. Only the first page of the application was on file for a staff member with hiring date of 8/19/25. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Per orientation form, not all required topics for first six (6) weeks were reviewed with the staff member who was hired on 8/5/25. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25 did not complete first aid training within ninety (90) days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25, did not complete CPR training within ninety (90) days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven (7) staff members listed on the Staff and Training Worksheet did not complete required hours of training. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) of the required topics for first two (2) weeks of orientation, was not reviewed with a staff member hired on 8/5/25. .1101(a)(b) 1123 All vehicles used to transport children were not free of hazards. Tears were observed on three (3) seats on the yellow bus. 10A NCAC 09 .1002(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff members with the employment dates of 9/19/23 and 4/21/08 did not renew their annual evaluations. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented during the visit. This is corrected. Moving forward, plan to ensure staff are documenting arrival times of children as they enter the classroom. Item #428: To reach compliance with this item, the current activity plan must be posted in the classroom. In your letter of compliance, include a statement that indicates the activity plan has been posted. Item #887: We discussed sleep checks must continue when the child is twelve (12) months old as the safe sleep rules are applicable to children twelve (12) months or younger, according to rule section .0606. To reach compliance with this item, sleep checks must be conducted for children who are twelve (12) months or younger. In your letter of compliance, include a statement that indicates how you will ensure sleep checks are conducted for children who are twelve (12) months old or younger. Item #807: To reach compliance with this item, the bottom of the fencing must be replaced, repaired or covered to prevent child access to the sharp edges. Item #840: The bottle of bleach was placed in the locked closet during the visit. This is corrected. Moving forward, plan to lock all bulk chemicals in the locked closet in the kitchen. Item #1006: To reach compliance with this item, one (1) qualified administrator must be on-site for minimum of forty (40) hours per rule .0714 (a). The current administrator, Jamie Justice, must increase her weekly on-site hours to forty (40) hours per week. Alternatively, a new Administrator may be on site for forty (40) hours per week. In your letter of compliance, indicate how the administrator will adhere to this require. For example, you can provide the schedule of the administrator in your letter of compliance. According to rule .2819 (f), a second administrator must be on-site for minimum of twenty (20) hours. You may request a reduction in capacity to below two hundred (200) children so that a second administrator is not needed. This request will need to come from the Administrator, Legal Operator or Legal Designee. Item #1030: Only the first page of the employment application was on file for one (1) staff member. To comply, you must locate the employment application for W. Summey and file them in the personnel file. Alternatively, the staff must complete a new application to be maintained in the file. In your letter of compliance, please include a statement that indicates the complete application is on file for the staff member. Item ##1045 and #1067: All topics listed on the orientation sheet must be reviewed. The orientation sheet for L. Hart has not been completed entirely. To comply, please review all required topics on the orientation sheet and complete the form in its entirety. In your compliance letter, please verify that all topics listed on the orientation were reviewed with L. Hart and the form was completed in its entirety. Item #1048 and #1049: First aid and CPR training must be completed within ninety (90) days of employment. W. Summey, L. Hart and E. Artega-Mejia’s first aid and CPR training were not completed within ninety (90) days of their employment dates. In your compliance letter, please state how you plan to prevent this violation from recurring. Checklist or pre-marking calendar for each employee may be helpful. #1052: On-going training requirements: Each staff member’s on-going training shall be based on the education listed on their WORKS letter. CPR/First Aid training cannot be included in these hours. Refer to the chart in rule .1103(a) Training period for each staff member differs based on his/her date of employment. The hours of completed training must be added annually. Training hours of the most recently completed training period must be listed on the Staff and Training Worksheet for each staff. Example: B. Luther’s required training hours, based on his/her education listed on the WORKS letter, is ten (10) hours. He/she completed four (4) hours of identifiable on-going training between 9/19/24 – 9/18/25. Therefore, he/she is short on six (6) hours of training. B. Luther must complete six (6) additional hours of training to make-up for the loss. Six (6) hours of make-up training hours shall not be counted toward the current training period as they are for the previous training period. NCRLAP has great free training available to learn more about ERS-3. Please visit https://ncrlap.org/ and register for training. To reach compliance with this item, the following staff members must take training for the hours listed below: BL needs six (6) hours MM needs two (2) hours LW needs five (5) hours AA needs sixteen (16) hours JJ needs eight (8) hours DW needs six (6) hours BH needs one (1) hour In your letter of compliance, include a statement that indicates staff have taken approved on-going training to satisfy the hours listed above. Item #1123: Tears were observed on three (3) seats on the yellow bus. To reach compliance with this item, the tears in the seats must be covered or repaired. We discussed this bus is a substitute bus while your regular bus is being repaired. In your letter of compliance, please state how the tears were repaired or how the substitute bus is no longer in use. Item #1232: Two (2) staff members’ annual evaluations on file were out of date. To comply, either locate the completed evaluation or complete the new one for B. Luther and M. McMillan and maintain them on their personnel files. In your compliance letter, please verify that the evaluations for two (2) staff members are completed and filed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/18/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Additionally, we reviewed resources on the website for the North Carolina Rated License Assessment Project (NCRLAP) at ncrlap.org. We discussed, at this time, you are unable to chose a Pathway without discussion with leadership. I will reach out to gather more information at a later time. We discussed the importance of providing accurate information on the Staff and Training Worksheet. Be sure to compare the information on the Staff and Training Worksheet with the information in the staff’s file. Please note the Staff and Training Worksheet is considered legal documentation. It is imperative that this information is accurate. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/4/2026 Number Present: 43 Completed Date: 2/4/2026 Age: From 0 To 11 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Brenda Luther, Assistant Director, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me on the visit today. A signed copy of the visit summary was emailed to you. Ms. Luther was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 2/2/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 2/2/26. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 1/23/26. The last lockdown drill was practiced on 12/8/25. The last playground inspection was documented on 1/21/26. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. Lead water testing was completed on 10/4/23 without hazards. Lead paint and asbestos testing was completed on 6/5/25. The program does provide transportation. You stated that you do transport seventeen (17) school age children from school to the facility on a regular basis. I monitored two (2) vehicles today. One (1) existing file and one (1) new staff files were monitored in full. Ten (10) staff files were monitored partially for missing information and incorrect dates. Six (6) children’s files were monitored. Upon arrival, I was greeted by Ms. Luther. In classroom space 3, children were exploring their environment by crawling and pulling up on furniture. Children were sleeping, being soothed by caregivers and exploring various age appropriate toys. In classroom space 1, children explored animal figurines, read board books and explored interlocking blocks. In classroom space 10, children were engaged in listening to a read aloud conducted by the teacher. In classroom space 13, children built small structures with magnatiles and participated in routine caregiving activities such as diapering and handwashing. In classroom space 7, children participated in a large group activity, listened to a read aloud and participated in “I Spy” games. In classroom space 17, children were offered coloring pages and various stacking toys. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time of one (1) child was not documented in classroom space 1 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan was not posted in classroom space 13. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The fencing on the bottom of the large gate on the playground for infants and toddlers was in poor repair, exposing sharp edges on the bottom of the fence. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) bottle of bleach was not kept in locked storage, in the kitchen. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual sleep checks were not documented for one (1) child aged twelve (12) months in classroom space 3. .0606(g) 1006 One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The individual identified as the Administrator is present at the facility for approximately fifteen (15) hours per week. .0714(a) 1030 Application for employment and date of birth was not on file for all staff. Only the first page of the application was on file for a staff member with hiring date of 8/19/25. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Per orientation form, not all required topics for first six (6) weeks were reviewed with the staff member who was hired on 8/5/25. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25 did not complete first aid training within ninety (90) days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25, did not complete CPR training within ninety (90) days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven (7) staff members listed on the Staff and Training Worksheet did not complete required hours of training. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) of the required topics for first two (2) weeks of orientation, was not reviewed with a staff member hired on 8/5/25. .1101(a)(b) 1123 All vehicles used to transport children were not free of hazards. Tears were observed on three (3) seats on the yellow bus. 10A NCAC 09 .1002(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff members with the employment dates of 9/19/23 and 4/21/08 did not renew their annual evaluations. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented during the visit. This is corrected. Moving forward, plan to ensure staff are documenting arrival times of children as they enter the classroom. Item #428: To reach compliance with this item, the current activity plan must be posted in the classroom. In your letter of compliance, include a statement that indicates the activity plan has been posted. Item #887: We discussed sleep checks must continue when the child is twelve (12) months old as the safe sleep rules are applicable to children twelve (12) months or younger, according to rule section .0606. To reach compliance with this item, sleep checks must be conducted for children who are twelve (12) months or younger. In your letter of compliance, include a statement that indicates how you will ensure sleep checks are conducted for children who are twelve (12) months old or younger. Item #807: To reach compliance with this item, the bottom of the fencing must be replaced, repaired or covered to prevent child access to the sharp edges. Item #840: The bottle of bleach was placed in the locked closet during the visit. This is corrected. Moving forward, plan to lock all bulk chemicals in the locked closet in the kitchen. Item #1006: To reach compliance with this item, one (1) qualified administrator must be on-site for minimum of forty (40) hours per rule .0714 (a). The current administrator, Jamie Justice, must increase her weekly on-site hours to forty (40) hours per week. Alternatively, a new Administrator may be on site for forty (40) hours per week. In your letter of compliance, indicate how the administrator will adhere to this require. For example, you can provide the schedule of the administrator in your letter of compliance. According to rule .2819 (f), a second administrator must be on-site for minimum of twenty (20) hours. You may request a reduction in capacity to below two hundred (200) children so that a second administrator is not needed. This request will need to come from the Administrator, Legal Operator or Legal Designee. Item #1030: Only the first page of the employment application was on file for one (1) staff member. To comply, you must locate the employment application for W. Summey and file them in the personnel file. Alternatively, the staff must complete a new application to be maintained in the file. In your letter of compliance, please include a statement that indicates the complete application is on file for the staff member. Item ##1045 and #1067: All topics listed on the orientation sheet must be reviewed. The orientation sheet for L. Hart has not been completed entirely. To comply, please review all required topics on the orientation sheet and complete the form in its entirety. In your compliance letter, please verify that all topics listed on the orientation were reviewed with L. Hart and the form was completed in its entirety. Item #1048 and #1049: First aid and CPR training must be completed within ninety (90) days of employment. W. Summey, L. Hart and E. Artega-Mejia’s first aid and CPR training were not completed within ninety (90) days of their employment dates. In your compliance letter, please state how you plan to prevent this violation from recurring. Checklist or pre-marking calendar for each employee may be helpful. #1052: On-going training requirements: Each staff member’s on-going training shall be based on the education listed on their WORKS letter. CPR/First Aid training cannot be included in these hours. Refer to the chart in rule .1103(a) Training period for each staff member differs based on his/her date of employment. The hours of completed training must be added annually. Training hours of the most recently completed training period must be listed on the Staff and Training Worksheet for each staff. Example: B. Luther’s required training hours, based on his/her education listed on the WORKS letter, is ten (10) hours. He/she completed four (4) hours of identifiable on-going training between 9/19/24 – 9/18/25. Therefore, he/she is short on six (6) hours of training. B. Luther must complete six (6) additional hours of training to make-up for the loss. Six (6) hours of make-up training hours shall not be counted toward the current training period as they are for the previous training period. NCRLAP has great free training available to learn more about ERS-3. Please visit https://ncrlap.org/ and register for training. To reach compliance with this item, the following staff members must take training for the hours listed below: BL needs six (6) hours MM needs two (2) hours LW needs five (5) hours AA needs sixteen (16) hours JJ needs eight (8) hours DW needs six (6) hours BH needs one (1) hour In your letter of compliance, include a statement that indicates staff have taken approved on-going training to satisfy the hours listed above. Item #1123: Tears were observed on three (3) seats on the yellow bus. To reach compliance with this item, the tears in the seats must be covered or repaired. We discussed this bus is a substitute bus while your regular bus is being repaired. In your letter of compliance, please state how the tears were repaired or how the substitute bus is no longer in use. Item #1232: Two (2) staff members’ annual evaluations on file were out of date. To comply, either locate the completed evaluation or complete the new one for B. Luther and M. McMillan and maintain them on their personnel files. In your compliance letter, please verify that the evaluations for two (2) staff members are completed and filed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/18/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Additionally, we reviewed resources on the website for the North Carolina Rated License Assessment Project (NCRLAP) at ncrlap.org. We discussed, at this time, you are unable to chose a Pathway without discussion with leadership. I will reach out to gather more information at a later time. We discussed the importance of providing accurate information on the Staff and Training Worksheet. Be sure to compare the information on the Staff and Training Worksheet with the information in the staff’s file. Please note the Staff and Training Worksheet is considered legal documentation. It is imperative that this information is accurate. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/4/2026 Number Present: 43 Completed Date: 2/4/2026 Age: From 0 To 11 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Brenda Luther, Assistant Director, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me on the visit today. A signed copy of the visit summary was emailed to you. Ms. Luther was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 2/2/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 2/2/26. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 1/23/26. The last lockdown drill was practiced on 12/8/25. The last playground inspection was documented on 1/21/26. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. Lead water testing was completed on 10/4/23 without hazards. Lead paint and asbestos testing was completed on 6/5/25. The program does provide transportation. You stated that you do transport seventeen (17) school age children from school to the facility on a regular basis. I monitored two (2) vehicles today. One (1) existing file and one (1) new staff files were monitored in full. Ten (10) staff files were monitored partially for missing information and incorrect dates. Six (6) children’s files were monitored. Upon arrival, I was greeted by Ms. Luther. In classroom space 3, children were exploring their environment by crawling and pulling up on furniture. Children were sleeping, being soothed by caregivers and exploring various age appropriate toys. In classroom space 1, children explored animal figurines, read board books and explored interlocking blocks. In classroom space 10, children were engaged in listening to a read aloud conducted by the teacher. In classroom space 13, children built small structures with magnatiles and participated in routine caregiving activities such as diapering and handwashing. In classroom space 7, children participated in a large group activity, listened to a read aloud and participated in “I Spy” games. In classroom space 17, children were offered coloring pages and various stacking toys. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time of one (1) child was not documented in classroom space 1 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan was not posted in classroom space 13. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The fencing on the bottom of the large gate on the playground for infants and toddlers was in poor repair, exposing sharp edges on the bottom of the fence. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) bottle of bleach was not kept in locked storage, in the kitchen. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual sleep checks were not documented for one (1) child aged twelve (12) months in classroom space 3. .0606(g) 1006 One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The individual identified as the Administrator is present at the facility for approximately fifteen (15) hours per week. .0714(a) 1030 Application for employment and date of birth was not on file for all staff. Only the first page of the application was on file for a staff member with hiring date of 8/19/25. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Per orientation form, not all required topics for first six (6) weeks were reviewed with the staff member who was hired on 8/5/25. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25 did not complete first aid training within ninety (90) days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25, did not complete CPR training within ninety (90) days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven (7) staff members listed on the Staff and Training Worksheet did not complete required hours of training. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) of the required topics for first two (2) weeks of orientation, was not reviewed with a staff member hired on 8/5/25. .1101(a)(b) 1123 All vehicles used to transport children were not free of hazards. Tears were observed on three (3) seats on the yellow bus. 10A NCAC 09 .1002(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff members with the employment dates of 9/19/23 and 4/21/08 did not renew their annual evaluations. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented during the visit. This is corrected. Moving forward, plan to ensure staff are documenting arrival times of children as they enter the classroom. Item #428: To reach compliance with this item, the current activity plan must be posted in the classroom. In your letter of compliance, include a statement that indicates the activity plan has been posted. Item #887: We discussed sleep checks must continue when the child is twelve (12) months old as the safe sleep rules are applicable to children twelve (12) months or younger, according to rule section .0606. To reach compliance with this item, sleep checks must be conducted for children who are twelve (12) months or younger. In your letter of compliance, include a statement that indicates how you will ensure sleep checks are conducted for children who are twelve (12) months old or younger. Item #807: To reach compliance with this item, the bottom of the fencing must be replaced, repaired or covered to prevent child access to the sharp edges. Item #840: The bottle of bleach was placed in the locked closet during the visit. This is corrected. Moving forward, plan to lock all bulk chemicals in the locked closet in the kitchen. Item #1006: To reach compliance with this item, one (1) qualified administrator must be on-site for minimum of forty (40) hours per rule .0714 (a). The current administrator, Jamie Justice, must increase her weekly on-site hours to forty (40) hours per week. Alternatively, a new Administrator may be on site for forty (40) hours per week. In your letter of compliance, indicate how the administrator will adhere to this require. For example, you can provide the schedule of the administrator in your letter of compliance. According to rule .2819 (f), a second administrator must be on-site for minimum of twenty (20) hours. You may request a reduction in capacity to below two hundred (200) children so that a second administrator is not needed. This request will need to come from the Administrator, Legal Operator or Legal Designee. Item #1030: Only the first page of the employment application was on file for one (1) staff member. To comply, you must locate the employment application for W. Summey and file them in the personnel file. Alternatively, the staff must complete a new application to be maintained in the file. In your letter of compliance, please include a statement that indicates the complete application is on file for the staff member. Item ##1045 and #1067: All topics listed on the orientation sheet must be reviewed. The orientation sheet for L. Hart has not been completed entirely. To comply, please review all required topics on the orientation sheet and complete the form in its entirety. In your compliance letter, please verify that all topics listed on the orientation were reviewed with L. Hart and the form was completed in its entirety. Item #1048 and #1049: First aid and CPR training must be completed within ninety (90) days of employment. W. Summey, L. Hart and E. Artega-Mejia’s first aid and CPR training were not completed within ninety (90) days of their employment dates. In your compliance letter, please state how you plan to prevent this violation from recurring. Checklist or pre-marking calendar for each employee may be helpful. #1052: On-going training requirements: Each staff member’s on-going training shall be based on the education listed on their WORKS letter. CPR/First Aid training cannot be included in these hours. Refer to the chart in rule .1103(a) Training period for each staff member differs based on his/her date of employment. The hours of completed training must be added annually. Training hours of the most recently completed training period must be listed on the Staff and Training Worksheet for each staff. Example: B. Luther’s required training hours, based on his/her education listed on the WORKS letter, is ten (10) hours. He/she completed four (4) hours of identifiable on-going training between 9/19/24 – 9/18/25. Therefore, he/she is short on six (6) hours of training. B. Luther must complete six (6) additional hours of training to make-up for the loss. Six (6) hours of make-up training hours shall not be counted toward the current training period as they are for the previous training period. NCRLAP has great free training available to learn more about ERS-3. Please visit https://ncrlap.org/ and register for training. To reach compliance with this item, the following staff members must take training for the hours listed below: BL needs six (6) hours MM needs two (2) hours LW needs five (5) hours AA needs sixteen (16) hours JJ needs eight (8) hours DW needs six (6) hours BH needs one (1) hour In your letter of compliance, include a statement that indicates staff have taken approved on-going training to satisfy the hours listed above. Item #1123: Tears were observed on three (3) seats on the yellow bus. To reach compliance with this item, the tears in the seats must be covered or repaired. We discussed this bus is a substitute bus while your regular bus is being repaired. In your letter of compliance, please state how the tears were repaired or how the substitute bus is no longer in use. Item #1232: Two (2) staff members’ annual evaluations on file were out of date. To comply, either locate the completed evaluation or complete the new one for B. Luther and M. McMillan and maintain them on their personnel files. In your compliance letter, please verify that the evaluations for two (2) staff members are completed and filed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/18/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Additionally, we reviewed resources on the website for the North Carolina Rated License Assessment Project (NCRLAP) at ncrlap.org. We discussed, at this time, you are unable to chose a Pathway without discussion with leadership. I will reach out to gather more information at a later time. We discussed the importance of providing accurate information on the Staff and Training Worksheet. Be sure to compare the information on the Staff and Training Worksheet with the information in the staff’s file. Please note the Staff and Training Worksheet is considered legal documentation. It is imperative that this information is accurate. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/4/2026 Number Present: 43 Completed Date: 2/4/2026 Age: From 0 To 11 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Brenda Luther, Assistant Director, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me on the visit today. A signed copy of the visit summary was emailed to you. Ms. Luther was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 2/2/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 2/2/26. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 1/23/26. The last lockdown drill was practiced on 12/8/25. The last playground inspection was documented on 1/21/26. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. Lead water testing was completed on 10/4/23 without hazards. Lead paint and asbestos testing was completed on 6/5/25. The program does provide transportation. You stated that you do transport seventeen (17) school age children from school to the facility on a regular basis. I monitored two (2) vehicles today. One (1) existing file and one (1) new staff files were monitored in full. Ten (10) staff files were monitored partially for missing information and incorrect dates. Six (6) children’s files were monitored. Upon arrival, I was greeted by Ms. Luther. In classroom space 3, children were exploring their environment by crawling and pulling up on furniture. Children were sleeping, being soothed by caregivers and exploring various age appropriate toys. In classroom space 1, children explored animal figurines, read board books and explored interlocking blocks. In classroom space 10, children were engaged in listening to a read aloud conducted by the teacher. In classroom space 13, children built small structures with magnatiles and participated in routine caregiving activities such as diapering and handwashing. In classroom space 7, children participated in a large group activity, listened to a read aloud and participated in “I Spy” games. In classroom space 17, children were offered coloring pages and various stacking toys. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time of one (1) child was not documented in classroom space 1 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan was not posted in classroom space 13. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The fencing on the bottom of the large gate on the playground for infants and toddlers was in poor repair, exposing sharp edges on the bottom of the fence. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) bottle of bleach was not kept in locked storage, in the kitchen. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual sleep checks were not documented for one (1) child aged twelve (12) months in classroom space 3. .0606(g) 1006 One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The individual identified as the Administrator is present at the facility for approximately fifteen (15) hours per week. .0714(a) 1030 Application for employment and date of birth was not on file for all staff. Only the first page of the application was on file for a staff member with hiring date of 8/19/25. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Per orientation form, not all required topics for first six (6) weeks were reviewed with the staff member who was hired on 8/5/25. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25 did not complete first aid training within ninety (90) days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25, did not complete CPR training within ninety (90) days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven (7) staff members listed on the Staff and Training Worksheet did not complete required hours of training. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) of the required topics for first two (2) weeks of orientation, was not reviewed with a staff member hired on 8/5/25. .1101(a)(b) 1123 All vehicles used to transport children were not free of hazards. Tears were observed on three (3) seats on the yellow bus. 10A NCAC 09 .1002(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff members with the employment dates of 9/19/23 and 4/21/08 did not renew their annual evaluations. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented during the visit. This is corrected. Moving forward, plan to ensure staff are documenting arrival times of children as they enter the classroom. Item #428: To reach compliance with this item, the current activity plan must be posted in the classroom. In your letter of compliance, include a statement that indicates the activity plan has been posted. Item #887: We discussed sleep checks must continue when the child is twelve (12) months old as the safe sleep rules are applicable to children twelve (12) months or younger, according to rule section .0606. To reach compliance with this item, sleep checks must be conducted for children who are twelve (12) months or younger. In your letter of compliance, include a statement that indicates how you will ensure sleep checks are conducted for children who are twelve (12) months old or younger. Item #807: To reach compliance with this item, the bottom of the fencing must be replaced, repaired or covered to prevent child access to the sharp edges. Item #840: The bottle of bleach was placed in the locked closet during the visit. This is corrected. Moving forward, plan to lock all bulk chemicals in the locked closet in the kitchen. Item #1006: To reach compliance with this item, one (1) qualified administrator must be on-site for minimum of forty (40) hours per rule .0714 (a). The current administrator, Jamie Justice, must increase her weekly on-site hours to forty (40) hours per week. Alternatively, a new Administrator may be on site for forty (40) hours per week. In your letter of compliance, indicate how the administrator will adhere to this require. For example, you can provide the schedule of the administrator in your letter of compliance. According to rule .2819 (f), a second administrator must be on-site for minimum of twenty (20) hours. You may request a reduction in capacity to below two hundred (200) children so that a second administrator is not needed. This request will need to come from the Administrator, Legal Operator or Legal Designee. Item #1030: Only the first page of the employment application was on file for one (1) staff member. To comply, you must locate the employment application for W. Summey and file them in the personnel file. Alternatively, the staff must complete a new application to be maintained in the file. In your letter of compliance, please include a statement that indicates the complete application is on file for the staff member. Item ##1045 and #1067: All topics listed on the orientation sheet must be reviewed. The orientation sheet for L. Hart has not been completed entirely. To comply, please review all required topics on the orientation sheet and complete the form in its entirety. In your compliance letter, please verify that all topics listed on the orientation were reviewed with L. Hart and the form was completed in its entirety. Item #1048 and #1049: First aid and CPR training must be completed within ninety (90) days of employment. W. Summey, L. Hart and E. Artega-Mejia’s first aid and CPR training were not completed within ninety (90) days of their employment dates. In your compliance letter, please state how you plan to prevent this violation from recurring. Checklist or pre-marking calendar for each employee may be helpful. #1052: On-going training requirements: Each staff member’s on-going training shall be based on the education listed on their WORKS letter. CPR/First Aid training cannot be included in these hours. Refer to the chart in rule .1103(a) Training period for each staff member differs based on his/her date of employment. The hours of completed training must be added annually. Training hours of the most recently completed training period must be listed on the Staff and Training Worksheet for each staff. Example: B. Luther’s required training hours, based on his/her education listed on the WORKS letter, is ten (10) hours. He/she completed four (4) hours of identifiable on-going training between 9/19/24 – 9/18/25. Therefore, he/she is short on six (6) hours of training. B. Luther must complete six (6) additional hours of training to make-up for the loss. Six (6) hours of make-up training hours shall not be counted toward the current training period as they are for the previous training period. NCRLAP has great free training available to learn more about ERS-3. Please visit https://ncrlap.org/ and register for training. To reach compliance with this item, the following staff members must take training for the hours listed below: BL needs six (6) hours MM needs two (2) hours LW needs five (5) hours AA needs sixteen (16) hours JJ needs eight (8) hours DW needs six (6) hours BH needs one (1) hour In your letter of compliance, include a statement that indicates staff have taken approved on-going training to satisfy the hours listed above. Item #1123: Tears were observed on three (3) seats on the yellow bus. To reach compliance with this item, the tears in the seats must be covered or repaired. We discussed this bus is a substitute bus while your regular bus is being repaired. In your letter of compliance, please state how the tears were repaired or how the substitute bus is no longer in use. Item #1232: Two (2) staff members’ annual evaluations on file were out of date. To comply, either locate the completed evaluation or complete the new one for B. Luther and M. McMillan and maintain them on their personnel files. In your compliance letter, please verify that the evaluations for two (2) staff members are completed and filed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/18/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Additionally, we reviewed resources on the website for the North Carolina Rated License Assessment Project (NCRLAP) at ncrlap.org. We discussed, at this time, you are unable to chose a Pathway without discussion with leadership. I will reach out to gather more information at a later time. We discussed the importance of providing accurate information on the Staff and Training Worksheet. Be sure to compare the information on the Staff and Training Worksheet with the information in the staff’s file. Please note the Staff and Training Worksheet is considered legal documentation. It is imperative that this information is accurate. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/4/2026 Number Present: 43 Completed Date: 2/4/2026 Age: From 0 To 11 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Brenda Luther, Assistant Director, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me on the visit today. A signed copy of the visit summary was emailed to you. Ms. Luther was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 2/2/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 2/2/26. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 1/23/26. The last lockdown drill was practiced on 12/8/25. The last playground inspection was documented on 1/21/26. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. Lead water testing was completed on 10/4/23 without hazards. Lead paint and asbestos testing was completed on 6/5/25. The program does provide transportation. You stated that you do transport seventeen (17) school age children from school to the facility on a regular basis. I monitored two (2) vehicles today. One (1) existing file and one (1) new staff files were monitored in full. Ten (10) staff files were monitored partially for missing information and incorrect dates. Six (6) children’s files were monitored. Upon arrival, I was greeted by Ms. Luther. In classroom space 3, children were exploring their environment by crawling and pulling up on furniture. Children were sleeping, being soothed by caregivers and exploring various age appropriate toys. In classroom space 1, children explored animal figurines, read board books and explored interlocking blocks. In classroom space 10, children were engaged in listening to a read aloud conducted by the teacher. In classroom space 13, children built small structures with magnatiles and participated in routine caregiving activities such as diapering and handwashing. In classroom space 7, children participated in a large group activity, listened to a read aloud and participated in “I Spy” games. In classroom space 17, children were offered coloring pages and various stacking toys. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time of one (1) child was not documented in classroom space 1 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan was not posted in classroom space 13. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The fencing on the bottom of the large gate on the playground for infants and toddlers was in poor repair, exposing sharp edges on the bottom of the fence. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) bottle of bleach was not kept in locked storage, in the kitchen. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual sleep checks were not documented for one (1) child aged twelve (12) months in classroom space 3. .0606(g) 1006 One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The individual identified as the Administrator is present at the facility for approximately fifteen (15) hours per week. .0714(a) 1030 Application for employment and date of birth was not on file for all staff. Only the first page of the application was on file for a staff member with hiring date of 8/19/25. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Per orientation form, not all required topics for first six (6) weeks were reviewed with the staff member who was hired on 8/5/25. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25 did not complete first aid training within ninety (90) days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25, did not complete CPR training within ninety (90) days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven (7) staff members listed on the Staff and Training Worksheet did not complete required hours of training. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) of the required topics for first two (2) weeks of orientation, was not reviewed with a staff member hired on 8/5/25. .1101(a)(b) 1123 All vehicles used to transport children were not free of hazards. Tears were observed on three (3) seats on the yellow bus. 10A NCAC 09 .1002(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff members with the employment dates of 9/19/23 and 4/21/08 did not renew their annual evaluations. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented during the visit. This is corrected. Moving forward, plan to ensure staff are documenting arrival times of children as they enter the classroom. Item #428: To reach compliance with this item, the current activity plan must be posted in the classroom. In your letter of compliance, include a statement that indicates the activity plan has been posted. Item #887: We discussed sleep checks must continue when the child is twelve (12) months old as the safe sleep rules are applicable to children twelve (12) months or younger, according to rule section .0606. To reach compliance with this item, sleep checks must be conducted for children who are twelve (12) months or younger. In your letter of compliance, include a statement that indicates how you will ensure sleep checks are conducted for children who are twelve (12) months old or younger. Item #807: To reach compliance with this item, the bottom of the fencing must be replaced, repaired or covered to prevent child access to the sharp edges. Item #840: The bottle of bleach was placed in the locked closet during the visit. This is corrected. Moving forward, plan to lock all bulk chemicals in the locked closet in the kitchen. Item #1006: To reach compliance with this item, one (1) qualified administrator must be on-site for minimum of forty (40) hours per rule .0714 (a). The current administrator, Jamie Justice, must increase her weekly on-site hours to forty (40) hours per week. Alternatively, a new Administrator may be on site for forty (40) hours per week. In your letter of compliance, indicate how the administrator will adhere to this require. For example, you can provide the schedule of the administrator in your letter of compliance. According to rule .2819 (f), a second administrator must be on-site for minimum of twenty (20) hours. You may request a reduction in capacity to below two hundred (200) children so that a second administrator is not needed. This request will need to come from the Administrator, Legal Operator or Legal Designee. Item #1030: Only the first page of the employment application was on file for one (1) staff member. To comply, you must locate the employment application for W. Summey and file them in the personnel file. Alternatively, the staff must complete a new application to be maintained in the file. In your letter of compliance, please include a statement that indicates the complete application is on file for the staff member. Item ##1045 and #1067: All topics listed on the orientation sheet must be reviewed. The orientation sheet for L. Hart has not been completed entirely. To comply, please review all required topics on the orientation sheet and complete the form in its entirety. In your compliance letter, please verify that all topics listed on the orientation were reviewed with L. Hart and the form was completed in its entirety. Item #1048 and #1049: First aid and CPR training must be completed within ninety (90) days of employment. W. Summey, L. Hart and E. Artega-Mejia’s first aid and CPR training were not completed within ninety (90) days of their employment dates. In your compliance letter, please state how you plan to prevent this violation from recurring. Checklist or pre-marking calendar for each employee may be helpful. #1052: On-going training requirements: Each staff member’s on-going training shall be based on the education listed on their WORKS letter. CPR/First Aid training cannot be included in these hours. Refer to the chart in rule .1103(a) Training period for each staff member differs based on his/her date of employment. The hours of completed training must be added annually. Training hours of the most recently completed training period must be listed on the Staff and Training Worksheet for each staff. Example: B. Luther’s required training hours, based on his/her education listed on the WORKS letter, is ten (10) hours. He/she completed four (4) hours of identifiable on-going training between 9/19/24 – 9/18/25. Therefore, he/she is short on six (6) hours of training. B. Luther must complete six (6) additional hours of training to make-up for the loss. Six (6) hours of make-up training hours shall not be counted toward the current training period as they are for the previous training period. NCRLAP has great free training available to learn more about ERS-3. Please visit https://ncrlap.org/ and register for training. To reach compliance with this item, the following staff members must take training for the hours listed below: BL needs six (6) hours MM needs two (2) hours LW needs five (5) hours AA needs sixteen (16) hours JJ needs eight (8) hours DW needs six (6) hours BH needs one (1) hour In your letter of compliance, include a statement that indicates staff have taken approved on-going training to satisfy the hours listed above. Item #1123: Tears were observed on three (3) seats on the yellow bus. To reach compliance with this item, the tears in the seats must be covered or repaired. We discussed this bus is a substitute bus while your regular bus is being repaired. In your letter of compliance, please state how the tears were repaired or how the substitute bus is no longer in use. Item #1232: Two (2) staff members’ annual evaluations on file were out of date. To comply, either locate the completed evaluation or complete the new one for B. Luther and M. McMillan and maintain them on their personnel files. In your compliance letter, please verify that the evaluations for two (2) staff members are completed and filed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/18/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Additionally, we reviewed resources on the website for the North Carolina Rated License Assessment Project (NCRLAP) at ncrlap.org. We discussed, at this time, you are unable to chose a Pathway without discussion with leadership. I will reach out to gather more information at a later time. We discussed the importance of providing accurate information on the Staff and Training Worksheet. Be sure to compare the information on the Staff and Training Worksheet with the information in the staff’s file. Please note the Staff and Training Worksheet is considered legal documentation. It is imperative that this information is accurate. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/4/2026 Number Present: 43 Completed Date: 2/4/2026 Age: From 0 To 11 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Brenda Luther, Assistant Director, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me on the visit today. A signed copy of the visit summary was emailed to you. Ms. Luther was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 2/2/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 2/2/26. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 1/23/26. The last lockdown drill was practiced on 12/8/25. The last playground inspection was documented on 1/21/26. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. Lead water testing was completed on 10/4/23 without hazards. Lead paint and asbestos testing was completed on 6/5/25. The program does provide transportation. You stated that you do transport seventeen (17) school age children from school to the facility on a regular basis. I monitored two (2) vehicles today. One (1) existing file and one (1) new staff files were monitored in full. Ten (10) staff files were monitored partially for missing information and incorrect dates. Six (6) children’s files were monitored. Upon arrival, I was greeted by Ms. Luther. In classroom space 3, children were exploring their environment by crawling and pulling up on furniture. Children were sleeping, being soothed by caregivers and exploring various age appropriate toys. In classroom space 1, children explored animal figurines, read board books and explored interlocking blocks. In classroom space 10, children were engaged in listening to a read aloud conducted by the teacher. In classroom space 13, children built small structures with magnatiles and participated in routine caregiving activities such as diapering and handwashing. In classroom space 7, children participated in a large group activity, listened to a read aloud and participated in “I Spy” games. In classroom space 17, children were offered coloring pages and various stacking toys. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time of one (1) child was not documented in classroom space 1 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan was not posted in classroom space 13. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The fencing on the bottom of the large gate on the playground for infants and toddlers was in poor repair, exposing sharp edges on the bottom of the fence. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) bottle of bleach was not kept in locked storage, in the kitchen. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual sleep checks were not documented for one (1) child aged twelve (12) months in classroom space 3. .0606(g) 1006 One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The individual identified as the Administrator is present at the facility for approximately fifteen (15) hours per week. .0714(a) 1030 Application for employment and date of birth was not on file for all staff. Only the first page of the application was on file for a staff member with hiring date of 8/19/25. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Per orientation form, not all required topics for first six (6) weeks were reviewed with the staff member who was hired on 8/5/25. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25 did not complete first aid training within ninety (90) days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25, did not complete CPR training within ninety (90) days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven (7) staff members listed on the Staff and Training Worksheet did not complete required hours of training. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) of the required topics for first two (2) weeks of orientation, was not reviewed with a staff member hired on 8/5/25. .1101(a)(b) 1123 All vehicles used to transport children were not free of hazards. Tears were observed on three (3) seats on the yellow bus. 10A NCAC 09 .1002(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff members with the employment dates of 9/19/23 and 4/21/08 did not renew their annual evaluations. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented during the visit. This is corrected. Moving forward, plan to ensure staff are documenting arrival times of children as they enter the classroom. Item #428: To reach compliance with this item, the current activity plan must be posted in the classroom. In your letter of compliance, include a statement that indicates the activity plan has been posted. Item #887: We discussed sleep checks must continue when the child is twelve (12) months old as the safe sleep rules are applicable to children twelve (12) months or younger, according to rule section .0606. To reach compliance with this item, sleep checks must be conducted for children who are twelve (12) months or younger. In your letter of compliance, include a statement that indicates how you will ensure sleep checks are conducted for children who are twelve (12) months old or younger. Item #807: To reach compliance with this item, the bottom of the fencing must be replaced, repaired or covered to prevent child access to the sharp edges. Item #840: The bottle of bleach was placed in the locked closet during the visit. This is corrected. Moving forward, plan to lock all bulk chemicals in the locked closet in the kitchen. Item #1006: To reach compliance with this item, one (1) qualified administrator must be on-site for minimum of forty (40) hours per rule .0714 (a). The current administrator, Jamie Justice, must increase her weekly on-site hours to forty (40) hours per week. Alternatively, a new Administrator may be on site for forty (40) hours per week. In your letter of compliance, indicate how the administrator will adhere to this require. For example, you can provide the schedule of the administrator in your letter of compliance. According to rule .2819 (f), a second administrator must be on-site for minimum of twenty (20) hours. You may request a reduction in capacity to below two hundred (200) children so that a second administrator is not needed. This request will need to come from the Administrator, Legal Operator or Legal Designee. Item #1030: Only the first page of the employment application was on file for one (1) staff member. To comply, you must locate the employment application for W. Summey and file them in the personnel file. Alternatively, the staff must complete a new application to be maintained in the file. In your letter of compliance, please include a statement that indicates the complete application is on file for the staff member. Item ##1045 and #1067: All topics listed on the orientation sheet must be reviewed. The orientation sheet for L. Hart has not been completed entirely. To comply, please review all required topics on the orientation sheet and complete the form in its entirety. In your compliance letter, please verify that all topics listed on the orientation were reviewed with L. Hart and the form was completed in its entirety. Item #1048 and #1049: First aid and CPR training must be completed within ninety (90) days of employment. W. Summey, L. Hart and E. Artega-Mejia’s first aid and CPR training were not completed within ninety (90) days of their employment dates. In your compliance letter, please state how you plan to prevent this violation from recurring. Checklist or pre-marking calendar for each employee may be helpful. #1052: On-going training requirements: Each staff member’s on-going training shall be based on the education listed on their WORKS letter. CPR/First Aid training cannot be included in these hours. Refer to the chart in rule .1103(a) Training period for each staff member differs based on his/her date of employment. The hours of completed training must be added annually. Training hours of the most recently completed training period must be listed on the Staff and Training Worksheet for each staff. Example: B. Luther’s required training hours, based on his/her education listed on the WORKS letter, is ten (10) hours. He/she completed four (4) hours of identifiable on-going training between 9/19/24 – 9/18/25. Therefore, he/she is short on six (6) hours of training. B. Luther must complete six (6) additional hours of training to make-up for the loss. Six (6) hours of make-up training hours shall not be counted toward the current training period as they are for the previous training period. NCRLAP has great free training available to learn more about ERS-3. Please visit https://ncrlap.org/ and register for training. To reach compliance with this item, the following staff members must take training for the hours listed below: BL needs six (6) hours MM needs two (2) hours LW needs five (5) hours AA needs sixteen (16) hours JJ needs eight (8) hours DW needs six (6) hours BH needs one (1) hour In your letter of compliance, include a statement that indicates staff have taken approved on-going training to satisfy the hours listed above. Item #1123: Tears were observed on three (3) seats on the yellow bus. To reach compliance with this item, the tears in the seats must be covered or repaired. We discussed this bus is a substitute bus while your regular bus is being repaired. In your letter of compliance, please state how the tears were repaired or how the substitute bus is no longer in use. Item #1232: Two (2) staff members’ annual evaluations on file were out of date. To comply, either locate the completed evaluation or complete the new one for B. Luther and M. McMillan and maintain them on their personnel files. In your compliance letter, please verify that the evaluations for two (2) staff members are completed and filed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/18/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Additionally, we reviewed resources on the website for the North Carolina Rated License Assessment Project (NCRLAP) at ncrlap.org. We discussed, at this time, you are unable to chose a Pathway without discussion with leadership. I will reach out to gather more information at a later time. We discussed the importance of providing accurate information on the Staff and Training Worksheet. Be sure to compare the information on the Staff and Training Worksheet with the information in the staff’s file. Please note the Staff and Training Worksheet is considered legal documentation. It is imperative that this information is accurate. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/4/2026 Number Present: 43 Completed Date: 2/4/2026 Age: From 0 To 11 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Brenda Luther, Assistant Director, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me on the visit today. A signed copy of the visit summary was emailed to you. Ms. Luther was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 2/2/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 2/2/26. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 1/23/26. The last lockdown drill was practiced on 12/8/25. The last playground inspection was documented on 1/21/26. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. Lead water testing was completed on 10/4/23 without hazards. Lead paint and asbestos testing was completed on 6/5/25. The program does provide transportation. You stated that you do transport seventeen (17) school age children from school to the facility on a regular basis. I monitored two (2) vehicles today. One (1) existing file and one (1) new staff files were monitored in full. Ten (10) staff files were monitored partially for missing information and incorrect dates. Six (6) children’s files were monitored. Upon arrival, I was greeted by Ms. Luther. In classroom space 3, children were exploring their environment by crawling and pulling up on furniture. Children were sleeping, being soothed by caregivers and exploring various age appropriate toys. In classroom space 1, children explored animal figurines, read board books and explored interlocking blocks. In classroom space 10, children were engaged in listening to a read aloud conducted by the teacher. In classroom space 13, children built small structures with magnatiles and participated in routine caregiving activities such as diapering and handwashing. In classroom space 7, children participated in a large group activity, listened to a read aloud and participated in “I Spy” games. In classroom space 17, children were offered coloring pages and various stacking toys. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time of one (1) child was not documented in classroom space 1 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan was not posted in classroom space 13. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The fencing on the bottom of the large gate on the playground for infants and toddlers was in poor repair, exposing sharp edges on the bottom of the fence. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) bottle of bleach was not kept in locked storage, in the kitchen. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual sleep checks were not documented for one (1) child aged twelve (12) months in classroom space 3. .0606(g) 1006 One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The individual identified as the Administrator is present at the facility for approximately fifteen (15) hours per week. .0714(a) 1030 Application for employment and date of birth was not on file for all staff. Only the first page of the application was on file for a staff member with hiring date of 8/19/25. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Per orientation form, not all required topics for first six (6) weeks were reviewed with the staff member who was hired on 8/5/25. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25 did not complete first aid training within ninety (90) days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25, did not complete CPR training within ninety (90) days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven (7) staff members listed on the Staff and Training Worksheet did not complete required hours of training. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) of the required topics for first two (2) weeks of orientation, was not reviewed with a staff member hired on 8/5/25. .1101(a)(b) 1123 All vehicles used to transport children were not free of hazards. Tears were observed on three (3) seats on the yellow bus. 10A NCAC 09 .1002(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff members with the employment dates of 9/19/23 and 4/21/08 did not renew their annual evaluations. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented during the visit. This is corrected. Moving forward, plan to ensure staff are documenting arrival times of children as they enter the classroom. Item #428: To reach compliance with this item, the current activity plan must be posted in the classroom. In your letter of compliance, include a statement that indicates the activity plan has been posted. Item #887: We discussed sleep checks must continue when the child is twelve (12) months old as the safe sleep rules are applicable to children twelve (12) months or younger, according to rule section .0606. To reach compliance with this item, sleep checks must be conducted for children who are twelve (12) months or younger. In your letter of compliance, include a statement that indicates how you will ensure sleep checks are conducted for children who are twelve (12) months old or younger. Item #807: To reach compliance with this item, the bottom of the fencing must be replaced, repaired or covered to prevent child access to the sharp edges. Item #840: The bottle of bleach was placed in the locked closet during the visit. This is corrected. Moving forward, plan to lock all bulk chemicals in the locked closet in the kitchen. Item #1006: To reach compliance with this item, one (1) qualified administrator must be on-site for minimum of forty (40) hours per rule .0714 (a). The current administrator, Jamie Justice, must increase her weekly on-site hours to forty (40) hours per week. Alternatively, a new Administrator may be on site for forty (40) hours per week. In your letter of compliance, indicate how the administrator will adhere to this require. For example, you can provide the schedule of the administrator in your letter of compliance. According to rule .2819 (f), a second administrator must be on-site for minimum of twenty (20) hours. You may request a reduction in capacity to below two hundred (200) children so that a second administrator is not needed. This request will need to come from the Administrator, Legal Operator or Legal Designee. Item #1030: Only the first page of the employment application was on file for one (1) staff member. To comply, you must locate the employment application for W. Summey and file them in the personnel file. Alternatively, the staff must complete a new application to be maintained in the file. In your letter of compliance, please include a statement that indicates the complete application is on file for the staff member. Item ##1045 and #1067: All topics listed on the orientation sheet must be reviewed. The orientation sheet for L. Hart has not been completed entirely. To comply, please review all required topics on the orientation sheet and complete the form in its entirety. In your compliance letter, please verify that all topics listed on the orientation were reviewed with L. Hart and the form was completed in its entirety. Item #1048 and #1049: First aid and CPR training must be completed within ninety (90) days of employment. W. Summey, L. Hart and E. Artega-Mejia’s first aid and CPR training were not completed within ninety (90) days of their employment dates. In your compliance letter, please state how you plan to prevent this violation from recurring. Checklist or pre-marking calendar for each employee may be helpful. #1052: On-going training requirements: Each staff member’s on-going training shall be based on the education listed on their WORKS letter. CPR/First Aid training cannot be included in these hours. Refer to the chart in rule .1103(a) Training period for each staff member differs based on his/her date of employment. The hours of completed training must be added annually. Training hours of the most recently completed training period must be listed on the Staff and Training Worksheet for each staff. Example: B. Luther’s required training hours, based on his/her education listed on the WORKS letter, is ten (10) hours. He/she completed four (4) hours of identifiable on-going training between 9/19/24 – 9/18/25. Therefore, he/she is short on six (6) hours of training. B. Luther must complete six (6) additional hours of training to make-up for the loss. Six (6) hours of make-up training hours shall not be counted toward the current training period as they are for the previous training period. NCRLAP has great free training available to learn more about ERS-3. Please visit https://ncrlap.org/ and register for training. To reach compliance with this item, the following staff members must take training for the hours listed below: BL needs six (6) hours MM needs two (2) hours LW needs five (5) hours AA needs sixteen (16) hours JJ needs eight (8) hours DW needs six (6) hours BH needs one (1) hour In your letter of compliance, include a statement that indicates staff have taken approved on-going training to satisfy the hours listed above. Item #1123: Tears were observed on three (3) seats on the yellow bus. To reach compliance with this item, the tears in the seats must be covered or repaired. We discussed this bus is a substitute bus while your regular bus is being repaired. In your letter of compliance, please state how the tears were repaired or how the substitute bus is no longer in use. Item #1232: Two (2) staff members’ annual evaluations on file were out of date. To comply, either locate the completed evaluation or complete the new one for B. Luther and M. McMillan and maintain them on their personnel files. In your compliance letter, please verify that the evaluations for two (2) staff members are completed and filed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/18/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Additionally, we reviewed resources on the website for the North Carolina Rated License Assessment Project (NCRLAP) at ncrlap.org. We discussed, at this time, you are unable to chose a Pathway without discussion with leadership. I will reach out to gather more information at a later time. We discussed the importance of providing accurate information on the Staff and Training Worksheet. Be sure to compare the information on the Staff and Training Worksheet with the information in the staff’s file. Please note the Staff and Training Worksheet is considered legal documentation. It is imperative that this information is accurate. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/4/2026 Number Present: 43 Completed Date: 2/4/2026 Age: From 0 To 11 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Brenda Luther, Assistant Director, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me on the visit today. A signed copy of the visit summary was emailed to you. Ms. Luther was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 2/2/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 2/2/26. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 1/23/26. The last lockdown drill was practiced on 12/8/25. The last playground inspection was documented on 1/21/26. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. Lead water testing was completed on 10/4/23 without hazards. Lead paint and asbestos testing was completed on 6/5/25. The program does provide transportation. You stated that you do transport seventeen (17) school age children from school to the facility on a regular basis. I monitored two (2) vehicles today. One (1) existing file and one (1) new staff files were monitored in full. Ten (10) staff files were monitored partially for missing information and incorrect dates. Six (6) children’s files were monitored. Upon arrival, I was greeted by Ms. Luther. In classroom space 3, children were exploring their environment by crawling and pulling up on furniture. Children were sleeping, being soothed by caregivers and exploring various age appropriate toys. In classroom space 1, children explored animal figurines, read board books and explored interlocking blocks. In classroom space 10, children were engaged in listening to a read aloud conducted by the teacher. In classroom space 13, children built small structures with magnatiles and participated in routine caregiving activities such as diapering and handwashing. In classroom space 7, children participated in a large group activity, listened to a read aloud and participated in “I Spy” games. In classroom space 17, children were offered coloring pages and various stacking toys. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time of one (1) child was not documented in classroom space 1 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan was not posted in classroom space 13. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The fencing on the bottom of the large gate on the playground for infants and toddlers was in poor repair, exposing sharp edges on the bottom of the fence. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) bottle of bleach was not kept in locked storage, in the kitchen. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual sleep checks were not documented for one (1) child aged twelve (12) months in classroom space 3. .0606(g) 1006 One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The individual identified as the Administrator is present at the facility for approximately fifteen (15) hours per week. .0714(a) 1030 Application for employment and date of birth was not on file for all staff. Only the first page of the application was on file for a staff member with hiring date of 8/19/25. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Per orientation form, not all required topics for first six (6) weeks were reviewed with the staff member who was hired on 8/5/25. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25 did not complete first aid training within ninety (90) days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25, did not complete CPR training within ninety (90) days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven (7) staff members listed on the Staff and Training Worksheet did not complete required hours of training. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) of the required topics for first two (2) weeks of orientation, was not reviewed with a staff member hired on 8/5/25. .1101(a)(b) 1123 All vehicles used to transport children were not free of hazards. Tears were observed on three (3) seats on the yellow bus. 10A NCAC 09 .1002(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff members with the employment dates of 9/19/23 and 4/21/08 did not renew their annual evaluations. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented during the visit. This is corrected. Moving forward, plan to ensure staff are documenting arrival times of children as they enter the classroom. Item #428: To reach compliance with this item, the current activity plan must be posted in the classroom. In your letter of compliance, include a statement that indicates the activity plan has been posted. Item #887: We discussed sleep checks must continue when the child is twelve (12) months old as the safe sleep rules are applicable to children twelve (12) months or younger, according to rule section .0606. To reach compliance with this item, sleep checks must be conducted for children who are twelve (12) months or younger. In your letter of compliance, include a statement that indicates how you will ensure sleep checks are conducted for children who are twelve (12) months old or younger. Item #807: To reach compliance with this item, the bottom of the fencing must be replaced, repaired or covered to prevent child access to the sharp edges. Item #840: The bottle of bleach was placed in the locked closet during the visit. This is corrected. Moving forward, plan to lock all bulk chemicals in the locked closet in the kitchen. Item #1006: To reach compliance with this item, one (1) qualified administrator must be on-site for minimum of forty (40) hours per rule .0714 (a). The current administrator, Jamie Justice, must increase her weekly on-site hours to forty (40) hours per week. Alternatively, a new Administrator may be on site for forty (40) hours per week. In your letter of compliance, indicate how the administrator will adhere to this require. For example, you can provide the schedule of the administrator in your letter of compliance. According to rule .2819 (f), a second administrator must be on-site for minimum of twenty (20) hours. You may request a reduction in capacity to below two hundred (200) children so that a second administrator is not needed. This request will need to come from the Administrator, Legal Operator or Legal Designee. Item #1030: Only the first page of the employment application was on file for one (1) staff member. To comply, you must locate the employment application for W. Summey and file them in the personnel file. Alternatively, the staff must complete a new application to be maintained in the file. In your letter of compliance, please include a statement that indicates the complete application is on file for the staff member. Item ##1045 and #1067: All topics listed on the orientation sheet must be reviewed. The orientation sheet for L. Hart has not been completed entirely. To comply, please review all required topics on the orientation sheet and complete the form in its entirety. In your compliance letter, please verify that all topics listed on the orientation were reviewed with L. Hart and the form was completed in its entirety. Item #1048 and #1049: First aid and CPR training must be completed within ninety (90) days of employment. W. Summey, L. Hart and E. Artega-Mejia’s first aid and CPR training were not completed within ninety (90) days of their employment dates. In your compliance letter, please state how you plan to prevent this violation from recurring. Checklist or pre-marking calendar for each employee may be helpful. #1052: On-going training requirements: Each staff member’s on-going training shall be based on the education listed on their WORKS letter. CPR/First Aid training cannot be included in these hours. Refer to the chart in rule .1103(a) Training period for each staff member differs based on his/her date of employment. The hours of completed training must be added annually. Training hours of the most recently completed training period must be listed on the Staff and Training Worksheet for each staff. Example: B. Luther’s required training hours, based on his/her education listed on the WORKS letter, is ten (10) hours. He/she completed four (4) hours of identifiable on-going training between 9/19/24 – 9/18/25. Therefore, he/she is short on six (6) hours of training. B. Luther must complete six (6) additional hours of training to make-up for the loss. Six (6) hours of make-up training hours shall not be counted toward the current training period as they are for the previous training period. NCRLAP has great free training available to learn more about ERS-3. Please visit https://ncrlap.org/ and register for training. To reach compliance with this item, the following staff members must take training for the hours listed below: BL needs six (6) hours MM needs two (2) hours LW needs five (5) hours AA needs sixteen (16) hours JJ needs eight (8) hours DW needs six (6) hours BH needs one (1) hour In your letter of compliance, include a statement that indicates staff have taken approved on-going training to satisfy the hours listed above. Item #1123: Tears were observed on three (3) seats on the yellow bus. To reach compliance with this item, the tears in the seats must be covered or repaired. We discussed this bus is a substitute bus while your regular bus is being repaired. In your letter of compliance, please state how the tears were repaired or how the substitute bus is no longer in use. Item #1232: Two (2) staff members’ annual evaluations on file were out of date. To comply, either locate the completed evaluation or complete the new one for B. Luther and M. McMillan and maintain them on their personnel files. In your compliance letter, please verify that the evaluations for two (2) staff members are completed and filed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/18/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Additionally, we reviewed resources on the website for the North Carolina Rated License Assessment Project (NCRLAP) at ncrlap.org. We discussed, at this time, you are unable to chose a Pathway without discussion with leadership. I will reach out to gather more information at a later time. We discussed the importance of providing accurate information on the Staff and Training Worksheet. Be sure to compare the information on the Staff and Training Worksheet with the information in the staff’s file. Please note the Staff and Training Worksheet is considered legal documentation. It is imperative that this information is accurate. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/4/2026 Number Present: 43 Completed Date: 2/4/2026 Age: From 0 To 11 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Brenda Luther, Assistant Director, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me on the visit today. A signed copy of the visit summary was emailed to you. Ms. Luther was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 2/2/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 2/2/26. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 1/23/26. The last lockdown drill was practiced on 12/8/25. The last playground inspection was documented on 1/21/26. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. Lead water testing was completed on 10/4/23 without hazards. Lead paint and asbestos testing was completed on 6/5/25. The program does provide transportation. You stated that you do transport seventeen (17) school age children from school to the facility on a regular basis. I monitored two (2) vehicles today. One (1) existing file and one (1) new staff files were monitored in full. Ten (10) staff files were monitored partially for missing information and incorrect dates. Six (6) children’s files were monitored. Upon arrival, I was greeted by Ms. Luther. In classroom space 3, children were exploring their environment by crawling and pulling up on furniture. Children were sleeping, being soothed by caregivers and exploring various age appropriate toys. In classroom space 1, children explored animal figurines, read board books and explored interlocking blocks. In classroom space 10, children were engaged in listening to a read aloud conducted by the teacher. In classroom space 13, children built small structures with magnatiles and participated in routine caregiving activities such as diapering and handwashing. In classroom space 7, children participated in a large group activity, listened to a read aloud and participated in “I Spy” games. In classroom space 17, children were offered coloring pages and various stacking toys. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time of one (1) child was not documented in classroom space 1 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan was not posted in classroom space 13. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The fencing on the bottom of the large gate on the playground for infants and toddlers was in poor repair, exposing sharp edges on the bottom of the fence. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) bottle of bleach was not kept in locked storage, in the kitchen. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual sleep checks were not documented for one (1) child aged twelve (12) months in classroom space 3. .0606(g) 1006 One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The individual identified as the Administrator is present at the facility for approximately fifteen (15) hours per week. .0714(a) 1030 Application for employment and date of birth was not on file for all staff. Only the first page of the application was on file for a staff member with hiring date of 8/19/25. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Per orientation form, not all required topics for first six (6) weeks were reviewed with the staff member who was hired on 8/5/25. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25 did not complete first aid training within ninety (90) days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25, did not complete CPR training within ninety (90) days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven (7) staff members listed on the Staff and Training Worksheet did not complete required hours of training. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) of the required topics for first two (2) weeks of orientation, was not reviewed with a staff member hired on 8/5/25. .1101(a)(b) 1123 All vehicles used to transport children were not free of hazards. Tears were observed on three (3) seats on the yellow bus. 10A NCAC 09 .1002(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff members with the employment dates of 9/19/23 and 4/21/08 did not renew their annual evaluations. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented during the visit. This is corrected. Moving forward, plan to ensure staff are documenting arrival times of children as they enter the classroom. Item #428: To reach compliance with this item, the current activity plan must be posted in the classroom. In your letter of compliance, include a statement that indicates the activity plan has been posted. Item #887: We discussed sleep checks must continue when the child is twelve (12) months old as the safe sleep rules are applicable to children twelve (12) months or younger, according to rule section .0606. To reach compliance with this item, sleep checks must be conducted for children who are twelve (12) months or younger. In your letter of compliance, include a statement that indicates how you will ensure sleep checks are conducted for children who are twelve (12) months old or younger. Item #807: To reach compliance with this item, the bottom of the fencing must be replaced, repaired or covered to prevent child access to the sharp edges. Item #840: The bottle of bleach was placed in the locked closet during the visit. This is corrected. Moving forward, plan to lock all bulk chemicals in the locked closet in the kitchen. Item #1006: To reach compliance with this item, one (1) qualified administrator must be on-site for minimum of forty (40) hours per rule .0714 (a). The current administrator, Jamie Justice, must increase her weekly on-site hours to forty (40) hours per week. Alternatively, a new Administrator may be on site for forty (40) hours per week. In your letter of compliance, indicate how the administrator will adhere to this require. For example, you can provide the schedule of the administrator in your letter of compliance. According to rule .2819 (f), a second administrator must be on-site for minimum of twenty (20) hours. You may request a reduction in capacity to below two hundred (200) children so that a second administrator is not needed. This request will need to come from the Administrator, Legal Operator or Legal Designee. Item #1030: Only the first page of the employment application was on file for one (1) staff member. To comply, you must locate the employment application for W. Summey and file them in the personnel file. Alternatively, the staff must complete a new application to be maintained in the file. In your letter of compliance, please include a statement that indicates the complete application is on file for the staff member. Item ##1045 and #1067: All topics listed on the orientation sheet must be reviewed. The orientation sheet for L. Hart has not been completed entirely. To comply, please review all required topics on the orientation sheet and complete the form in its entirety. In your compliance letter, please verify that all topics listed on the orientation were reviewed with L. Hart and the form was completed in its entirety. Item #1048 and #1049: First aid and CPR training must be completed within ninety (90) days of employment. W. Summey, L. Hart and E. Artega-Mejia’s first aid and CPR training were not completed within ninety (90) days of their employment dates. In your compliance letter, please state how you plan to prevent this violation from recurring. Checklist or pre-marking calendar for each employee may be helpful. #1052: On-going training requirements: Each staff member’s on-going training shall be based on the education listed on their WORKS letter. CPR/First Aid training cannot be included in these hours. Refer to the chart in rule .1103(a) Training period for each staff member differs based on his/her date of employment. The hours of completed training must be added annually. Training hours of the most recently completed training period must be listed on the Staff and Training Worksheet for each staff. Example: B. Luther’s required training hours, based on his/her education listed on the WORKS letter, is ten (10) hours. He/she completed four (4) hours of identifiable on-going training between 9/19/24 – 9/18/25. Therefore, he/she is short on six (6) hours of training. B. Luther must complete six (6) additional hours of training to make-up for the loss. Six (6) hours of make-up training hours shall not be counted toward the current training period as they are for the previous training period. NCRLAP has great free training available to learn more about ERS-3. Please visit https://ncrlap.org/ and register for training. To reach compliance with this item, the following staff members must take training for the hours listed below: BL needs six (6) hours MM needs two (2) hours LW needs five (5) hours AA needs sixteen (16) hours JJ needs eight (8) hours DW needs six (6) hours BH needs one (1) hour In your letter of compliance, include a statement that indicates staff have taken approved on-going training to satisfy the hours listed above. Item #1123: Tears were observed on three (3) seats on the yellow bus. To reach compliance with this item, the tears in the seats must be covered or repaired. We discussed this bus is a substitute bus while your regular bus is being repaired. In your letter of compliance, please state how the tears were repaired or how the substitute bus is no longer in use. Item #1232: Two (2) staff members’ annual evaluations on file were out of date. To comply, either locate the completed evaluation or complete the new one for B. Luther and M. McMillan and maintain them on their personnel files. In your compliance letter, please verify that the evaluations for two (2) staff members are completed and filed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/18/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Additionally, we reviewed resources on the website for the North Carolina Rated License Assessment Project (NCRLAP) at ncrlap.org. We discussed, at this time, you are unable to chose a Pathway without discussion with leadership. I will reach out to gather more information at a later time. We discussed the importance of providing accurate information on the Staff and Training Worksheet. Be sure to compare the information on the Staff and Training Worksheet with the information in the staff’s file. Please note the Staff and Training Worksheet is considered legal documentation. It is imperative that this information is accurate. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/4/2026 Number Present: 43 Completed Date: 2/4/2026 Age: From 0 To 11 Total Minutes: 390 Time In: 10:00 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Brenda Luther, Assistant Director, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me on the visit today. A signed copy of the visit summary was emailed to you. Ms. Luther was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 2/2/26. The North Carolina Secretary of State website was viewed prior to today’s visit and the Limited Liability Company, Child Development Schools North Carolina, LLC, is current/active as of 2/2/26. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 1/23/26. The last lockdown drill was practiced on 12/8/25. The last playground inspection was documented on 1/21/26. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. Lead water testing was completed on 10/4/23 without hazards. Lead paint and asbestos testing was completed on 6/5/25. The program does provide transportation. You stated that you do transport seventeen (17) school age children from school to the facility on a regular basis. I monitored two (2) vehicles today. One (1) existing file and one (1) new staff files were monitored in full. Ten (10) staff files were monitored partially for missing information and incorrect dates. Six (6) children’s files were monitored. Upon arrival, I was greeted by Ms. Luther. In classroom space 3, children were exploring their environment by crawling and pulling up on furniture. Children were sleeping, being soothed by caregivers and exploring various age appropriate toys. In classroom space 1, children explored animal figurines, read board books and explored interlocking blocks. In classroom space 10, children were engaged in listening to a read aloud conducted by the teacher. In classroom space 13, children built small structures with magnatiles and participated in routine caregiving activities such as diapering and handwashing. In classroom space 7, children participated in a large group activity, listened to a read aloud and participated in “I Spy” games. In classroom space 17, children were offered coloring pages and various stacking toys. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival time of one (1) child was not documented in classroom space 1 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. The activity plan was not posted in classroom space 13. GS 110-91(12); .0508(a) 807 A safe indoor and outdoor environment was not provided for the children. The fencing on the bottom of the large gate on the playground for infants and toddlers was in poor repair, exposing sharp edges on the bottom of the fence. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) bottle of bleach was not kept in locked storage, in the kitchen. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual sleep checks were not documented for one (1) child aged twelve (12) months in classroom space 3. .0606(g) 1006 One or more persons who met the qualifications for administrator were not on site for number of hours per week required by capacity of center. The individual identified as the Administrator is present at the facility for approximately fifteen (15) hours per week. .0714(a) 1030 Application for employment and date of birth was not on file for all staff. Only the first page of the application was on file for a staff member with hiring date of 8/19/25. .0302(d)(1)(A) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Per orientation form, not all required topics for first six (6) weeks were reviewed with the staff member who was hired on 8/5/25. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25 did not complete first aid training within ninety (90) days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members with employment dates of 8/19/25, 8/5/25 and 7/8/25, did not complete CPR training within ninety (90) days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven (7) staff members listed on the Staff and Training Worksheet did not complete required hours of training. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) of the required topics for first two (2) weeks of orientation, was not reviewed with a staff member hired on 8/5/25. .1101(a)(b) 1123 All vehicles used to transport children were not free of hazards. Tears were observed on three (3) seats on the yellow bus. 10A NCAC 09 .1002(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff members with the employment dates of 9/19/23 and 4/21/08 did not renew their annual evaluations. 10A NCAC 09 .0514(f) Technical assistance was provided as follows: Item #125: The child’s arrival time was documented during the visit. This is corrected. Moving forward, plan to ensure staff are documenting arrival times of children as they enter the classroom. Item #428: To reach compliance with this item, the current activity plan must be posted in the classroom. In your letter of compliance, include a statement that indicates the activity plan has been posted. Item #887: We discussed sleep checks must continue when the child is twelve (12) months old as the safe sleep rules are applicable to children twelve (12) months or younger, according to rule section .0606. To reach compliance with this item, sleep checks must be conducted for children who are twelve (12) months or younger. In your letter of compliance, include a statement that indicates how you will ensure sleep checks are conducted for children who are twelve (12) months old or younger. Item #807: To reach compliance with this item, the bottom of the fencing must be replaced, repaired or covered to prevent child access to the sharp edges. Item #840: The bottle of bleach was placed in the locked closet during the visit. This is corrected. Moving forward, plan to lock all bulk chemicals in the locked closet in the kitchen. Item #1006: To reach compliance with this item, one (1) qualified administrator must be on-site for minimum of forty (40) hours per rule .0714 (a). The current administrator, Jamie Justice, must increase her weekly on-site hours to forty (40) hours per week. Alternatively, a new Administrator may be on site for forty (40) hours per week. In your letter of compliance, indicate how the administrator will adhere to this require. For example, you can provide the schedule of the administrator in your letter of compliance. According to rule .2819 (f), a second administrator must be on-site for minimum of twenty (20) hours. You may request a reduction in capacity to below two hundred (200) children so that a second administrator is not needed. This request will need to come from the Administrator, Legal Operator or Legal Designee. Item #1030: Only the first page of the employment application was on file for one (1) staff member. To comply, you must locate the employment application for W. Summey and file them in the personnel file. Alternatively, the staff must complete a new application to be maintained in the file. In your letter of compliance, please include a statement that indicates the complete application is on file for the staff member. Item ##1045 and #1067: All topics listed on the orientation sheet must be reviewed. The orientation sheet for L. Hart has not been completed entirely. To comply, please review all required topics on the orientation sheet and complete the form in its entirety. In your compliance letter, please verify that all topics listed on the orientation were reviewed with L. Hart and the form was completed in its entirety. Item #1048 and #1049: First aid and CPR training must be completed within ninety (90) days of employment. W. Summey, L. Hart and E. Artega-Mejia’s first aid and CPR training were not completed within ninety (90) days of their employment dates. In your compliance letter, please state how you plan to prevent this violation from recurring. Checklist or pre-marking calendar for each employee may be helpful. #1052: On-going training requirements: Each staff member’s on-going training shall be based on the education listed on their WORKS letter. CPR/First Aid training cannot be included in these hours. Refer to the chart in rule .1103(a) Training period for each staff member differs based on his/her date of employment. The hours of completed training must be added annually. Training hours of the most recently completed training period must be listed on the Staff and Training Worksheet for each staff. Example: B. Luther’s required training hours, based on his/her education listed on the WORKS letter, is ten (10) hours. He/she completed four (4) hours of identifiable on-going training between 9/19/24 – 9/18/25. Therefore, he/she is short on six (6) hours of training. B. Luther must complete six (6) additional hours of training to make-up for the loss. Six (6) hours of make-up training hours shall not be counted toward the current training period as they are for the previous training period. NCRLAP has great free training available to learn more about ERS-3. Please visit https://ncrlap.org/ and register for training. To reach compliance with this item, the following staff members must take training for the hours listed below: BL needs six (6) hours MM needs two (2) hours LW needs five (5) hours AA needs sixteen (16) hours JJ needs eight (8) hours DW needs six (6) hours BH needs one (1) hour In your letter of compliance, include a statement that indicates staff have taken approved on-going training to satisfy the hours listed above. Item #1123: Tears were observed on three (3) seats on the yellow bus. To reach compliance with this item, the tears in the seats must be covered or repaired. We discussed this bus is a substitute bus while your regular bus is being repaired. In your letter of compliance, please state how the tears were repaired or how the substitute bus is no longer in use. Item #1232: Two (2) staff members’ annual evaluations on file were out of date. To comply, either locate the completed evaluation or complete the new one for B. Luther and M. McMillan and maintain them on their personnel files. In your compliance letter, please verify that the evaluations for two (2) staff members are completed and filed. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 2/18/26. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS Discussion: Today we discussed the Quality Rating and Improvement System: Pathways to the Stars. We review the requirements on the Division’s website at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Additionally, we reviewed resources on the website for the North Carolina Rated License Assessment Project (NCRLAP) at ncrlap.org. We discussed, at this time, you are unable to chose a Pathway without discussion with leadership. I will reach out to gather more information at a later time. We discussed the importance of providing accurate information on the Staff and Training Worksheet. Be sure to compare the information on the Staff and Training Worksheet with the information in the staff’s file. Please note the Staff and Training Worksheet is considered legal documentation. It is imperative that this information is accurate. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: 0925-424L Visit Date: 10/7/2025 Number Present: 42 Completed Date: 10/7/2025 Age: From 0 To 4 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate a self-reported incident that resulted in a serious injury to a child. A computer generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. McMillan assisted me with the visit today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 10/6/25. The facility operates with a five-star license issued on 6/7/24. The Special Services/Restrictions includes 1st shift (daytime care), meets enhanced space, meets reduced ratios. The facility is approved to provide transportation. The self-report was received by the Division of Child Development and Early Education on 9/19/25 and sent to me on 9/30/25. There is a concern of a serious injury. On 9/19/25 at approximately 4:00pm, a two-year-old child tripped and fell, resulting in a broken femur. I interviewed two (2) staff regarding the incident. Per staff interview, the caregiver responsible for the group of children at the time of the incident was documenting information on a diapering log when the child fell. The staff member showed me how they were positioned so that they were facing the children who were playing in the classroom. The staff member stated they did not see the fall when it occurred, but did hear the child cry and addressed them first verbally and then approached the child to physically assist them as the crying continued. Per child care rule 10A NCAC 09 .1801(a)(1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. I reviewed the facility’s Emergency Medical Care plan. I reviewed the facility’s incident log and the original incident report. I observed the area of classroom space 10 where the incident occurred. A walkthrough of all occupied caregiving spaces was conducted during the visit today. Video footage of the incident was not available for review. The following violations were documented during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In classroom space 2, a group of six (6) children ages one to two years old were seated at the tables watching a video on an iPad. .0510(f) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report for an injury that occurred on 9/19/25 was not signed by the child's parents. .0802 (e) Technical assistance was provided as follows: Item #544 The iPad was lowered so that the screen was not visible to the children during the visit. In your letter of compliance, please include a statement that indicates the screen time rules in 10A NCAC 09 .0510 have been reviewed with staff. Include a statement that indicates how you will ensure children receive screen time in an age appropriate manner, moving forward. I recommend training for staff regarding transition times so that they can learn alternate activities to provide while waiting for lunch. There is an on-demand training available on the Southwestern Child Development Commission’s website titled “Transitions: Creating Smooth Moves” https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-8a567baba79642aea0e96e8927fc7aee Feel free to share this training with any staff you feel will benefit. Item #852 Incident reports are required to be signed by parents per rule .0802 (e). Plan to reach out to the parents and ask them sign the incident report. If you are unable to receive a signature, please provide documentation of your attempt to receive the signature and the reason the parents did not sign the report. In your letter of compliance, include a statement that indicates the report has been signed or indicates the reason you were unable to receive the signature. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/21/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Due to a recent increase in injuries at the facility, I recommend staff receive training in injury prevention. You can reach out to our Child Care Health Consultants for an in-person training or to request technical assistance: Chrissy Wolfe, Child Care Health Consultant Phone: (828) 424-0562 Email: Chrissy.wolfe@mahec.net Robin Worley, Child Care Health Consultant Phone: 828-772-0504 Email: robin.worley@mahec.net Alternatively, there is an on-demand training available on the Southwestern Child Development Commission’s website titled “Preventing Injuries in Early Care and Education”. Here is the link to the training registration page: https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-f2abe26f18c94578a0330c1897f13325 We discussed the facility’s “Freeze Policy”. Staff stated that their understanding of the policy is that they are note allowed to make changes to the classroom environment. We discussed the specific requirements of this policy should be clarified with staff so they know what changes they are and are not permitted to make. Per staff interview, the items that they suspect contributed to the fall were removed from the classroom and placed in locked storage. The items were in good repair and appeared to be developmentally appropriate. There has recently been a change in Administrators for this site. Please keep me informed when a new Administrator has been hired. As a reminder, your licensed capacity is two hundred sixty-two (262) children. Therefore, a second Administrator is needed who meets requirements for at least a Level I Administrator. This second Administrator must be on-site for at least twenty (20) hours per week. 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS (j) For child care centers with a licensed capacity of 200 or more, there shall be a second administrator on-site for a minimum of 20 hours per week who shall have the Level I North Carolina Early Childhood Administration Credential or its approved equivalent. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: 0925-424L Visit Date: 10/7/2025 Number Present: 42 Completed Date: 10/7/2025 Age: From 0 To 4 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate a self-reported incident that resulted in a serious injury to a child. A computer generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. McMillan assisted me with the visit today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 10/6/25. The facility operates with a five-star license issued on 6/7/24. The Special Services/Restrictions includes 1st shift (daytime care), meets enhanced space, meets reduced ratios. The facility is approved to provide transportation. The self-report was received by the Division of Child Development and Early Education on 9/19/25 and sent to me on 9/30/25. There is a concern of a serious injury. On 9/19/25 at approximately 4:00pm, a two-year-old child tripped and fell, resulting in a broken femur. I interviewed two (2) staff regarding the incident. Per staff interview, the caregiver responsible for the group of children at the time of the incident was documenting information on a diapering log when the child fell. The staff member showed me how they were positioned so that they were facing the children who were playing in the classroom. The staff member stated they did not see the fall when it occurred, but did hear the child cry and addressed them first verbally and then approached the child to physically assist them as the crying continued. Per child care rule 10A NCAC 09 .1801(a)(1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. I reviewed the facility’s Emergency Medical Care plan. I reviewed the facility’s incident log and the original incident report. I observed the area of classroom space 10 where the incident occurred. A walkthrough of all occupied caregiving spaces was conducted during the visit today. Video footage of the incident was not available for review. The following violations were documented during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In classroom space 2, a group of six (6) children ages one to two years old were seated at the tables watching a video on an iPad. .0510(f) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report for an injury that occurred on 9/19/25 was not signed by the child's parents. .0802 (e) Technical assistance was provided as follows: Item #544 The iPad was lowered so that the screen was not visible to the children during the visit. In your letter of compliance, please include a statement that indicates the screen time rules in 10A NCAC 09 .0510 have been reviewed with staff. Include a statement that indicates how you will ensure children receive screen time in an age appropriate manner, moving forward. I recommend training for staff regarding transition times so that they can learn alternate activities to provide while waiting for lunch. There is an on-demand training available on the Southwestern Child Development Commission’s website titled “Transitions: Creating Smooth Moves” https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-8a567baba79642aea0e96e8927fc7aee Feel free to share this training with any staff you feel will benefit. Item #852 Incident reports are required to be signed by parents per rule .0802 (e). Plan to reach out to the parents and ask them sign the incident report. If you are unable to receive a signature, please provide documentation of your attempt to receive the signature and the reason the parents did not sign the report. In your letter of compliance, include a statement that indicates the report has been signed or indicates the reason you were unable to receive the signature. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/21/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Due to a recent increase in injuries at the facility, I recommend staff receive training in injury prevention. You can reach out to our Child Care Health Consultants for an in-person training or to request technical assistance: Chrissy Wolfe, Child Care Health Consultant Phone: (828) 424-0562 Email: Chrissy.wolfe@mahec.net Robin Worley, Child Care Health Consultant Phone: 828-772-0504 Email: robin.worley@mahec.net Alternatively, there is an on-demand training available on the Southwestern Child Development Commission’s website titled “Preventing Injuries in Early Care and Education”. Here is the link to the training registration page: https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-f2abe26f18c94578a0330c1897f13325 We discussed the facility’s “Freeze Policy”. Staff stated that their understanding of the policy is that they are note allowed to make changes to the classroom environment. We discussed the specific requirements of this policy should be clarified with staff so they know what changes they are and are not permitted to make. Per staff interview, the items that they suspect contributed to the fall were removed from the classroom and placed in locked storage. The items were in good repair and appeared to be developmentally appropriate. There has recently been a change in Administrators for this site. Please keep me informed when a new Administrator has been hired. As a reminder, your licensed capacity is two hundred sixty-two (262) children. Therefore, a second Administrator is needed who meets requirements for at least a Level I Administrator. This second Administrator must be on-site for at least twenty (20) hours per week. 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS (j) For child care centers with a licensed capacity of 200 or more, there shall be a second administrator on-site for a minimum of 20 hours per week who shall have the Level I North Carolina Early Childhood Administration Credential or its approved equivalent. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3203 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: 0925-424L Visit Date: 10/7/2025 Number Present: 42 Completed Date: 10/7/2025 Age: From 0 To 4 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate a self-reported incident that resulted in a serious injury to a child. A computer generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. McMillan assisted me with the visit today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 10/6/25. The facility operates with a five-star license issued on 6/7/24. The Special Services/Restrictions includes 1st shift (daytime care), meets enhanced space, meets reduced ratios. The facility is approved to provide transportation. The self-report was received by the Division of Child Development and Early Education on 9/19/25 and sent to me on 9/30/25. There is a concern of a serious injury. On 9/19/25 at approximately 4:00pm, a two-year-old child tripped and fell, resulting in a broken femur. I interviewed two (2) staff regarding the incident. Per staff interview, the caregiver responsible for the group of children at the time of the incident was documenting information on a diapering log when the child fell. The staff member showed me how they were positioned so that they were facing the children who were playing in the classroom. The staff member stated they did not see the fall when it occurred, but did hear the child cry and addressed them first verbally and then approached the child to physically assist them as the crying continued. Per child care rule 10A NCAC 09 .1801(a)(1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. I reviewed the facility’s Emergency Medical Care plan. I reviewed the facility’s incident log and the original incident report. I observed the area of classroom space 10 where the incident occurred. A walkthrough of all occupied caregiving spaces was conducted during the visit today. Video footage of the incident was not available for review. The following violations were documented during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In classroom space 2, a group of six (6) children ages one to two years old were seated at the tables watching a video on an iPad. .0510(f) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report for an injury that occurred on 9/19/25 was not signed by the child's parents. .0802 (e) Technical assistance was provided as follows: Item #544 The iPad was lowered so that the screen was not visible to the children during the visit. In your letter of compliance, please include a statement that indicates the screen time rules in 10A NCAC 09 .0510 have been reviewed with staff. Include a statement that indicates how you will ensure children receive screen time in an age appropriate manner, moving forward. I recommend training for staff regarding transition times so that they can learn alternate activities to provide while waiting for lunch. There is an on-demand training available on the Southwestern Child Development Commission’s website titled “Transitions: Creating Smooth Moves” https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-8a567baba79642aea0e96e8927fc7aee Feel free to share this training with any staff you feel will benefit. Item #852 Incident reports are required to be signed by parents per rule .0802 (e). Plan to reach out to the parents and ask them sign the incident report. If you are unable to receive a signature, please provide documentation of your attempt to receive the signature and the reason the parents did not sign the report. In your letter of compliance, include a statement that indicates the report has been signed or indicates the reason you were unable to receive the signature. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/21/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Due to a recent increase in injuries at the facility, I recommend staff receive training in injury prevention. You can reach out to our Child Care Health Consultants for an in-person training or to request technical assistance: Chrissy Wolfe, Child Care Health Consultant Phone: (828) 424-0562 Email: Chrissy.wolfe@mahec.net Robin Worley, Child Care Health Consultant Phone: 828-772-0504 Email: robin.worley@mahec.net Alternatively, there is an on-demand training available on the Southwestern Child Development Commission’s website titled “Preventing Injuries in Early Care and Education”. Here is the link to the training registration page: https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-f2abe26f18c94578a0330c1897f13325 We discussed the facility’s “Freeze Policy”. Staff stated that their understanding of the policy is that they are note allowed to make changes to the classroom environment. We discussed the specific requirements of this policy should be clarified with staff so they know what changes they are and are not permitted to make. Per staff interview, the items that they suspect contributed to the fall were removed from the classroom and placed in locked storage. The items were in good repair and appeared to be developmentally appropriate. There has recently been a change in Administrators for this site. Please keep me informed when a new Administrator has been hired. As a reminder, your licensed capacity is two hundred sixty-two (262) children. Therefore, a second Administrator is needed who meets requirements for at least a Level I Administrator. This second Administrator must be on-site for at least twenty (20) hours per week. 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS (j) For child care centers with a licensed capacity of 200 or more, there shall be a second administrator on-site for a minimum of 20 hours per week who shall have the Level I North Carolina Early Childhood Administration Credential or its approved equivalent. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: 0925-424L Visit Date: 10/7/2025 Number Present: 42 Completed Date: 10/7/2025 Age: From 0 To 4 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate a self-reported incident that resulted in a serious injury to a child. A computer generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. McMillan assisted me with the visit today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 10/6/25. The facility operates with a five-star license issued on 6/7/24. The Special Services/Restrictions includes 1st shift (daytime care), meets enhanced space, meets reduced ratios. The facility is approved to provide transportation. The self-report was received by the Division of Child Development and Early Education on 9/19/25 and sent to me on 9/30/25. There is a concern of a serious injury. On 9/19/25 at approximately 4:00pm, a two-year-old child tripped and fell, resulting in a broken femur. I interviewed two (2) staff regarding the incident. Per staff interview, the caregiver responsible for the group of children at the time of the incident was documenting information on a diapering log when the child fell. The staff member showed me how they were positioned so that they were facing the children who were playing in the classroom. The staff member stated they did not see the fall when it occurred, but did hear the child cry and addressed them first verbally and then approached the child to physically assist them as the crying continued. Per child care rule 10A NCAC 09 .1801(a)(1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. I reviewed the facility’s Emergency Medical Care plan. I reviewed the facility’s incident log and the original incident report. I observed the area of classroom space 10 where the incident occurred. A walkthrough of all occupied caregiving spaces was conducted during the visit today. Video footage of the incident was not available for review. The following violations were documented during today’s visit: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In classroom space 2, a group of six (6) children ages one to two years old were seated at the tables watching a video on an iPad. .0510(f) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report for an injury that occurred on 9/19/25 was not signed by the child's parents. .0802 (e) Technical assistance was provided as follows: Item #544 The iPad was lowered so that the screen was not visible to the children during the visit. In your letter of compliance, please include a statement that indicates the screen time rules in 10A NCAC 09 .0510 have been reviewed with staff. Include a statement that indicates how you will ensure children receive screen time in an age appropriate manner, moving forward. I recommend training for staff regarding transition times so that they can learn alternate activities to provide while waiting for lunch. There is an on-demand training available on the Southwestern Child Development Commission’s website titled “Transitions: Creating Smooth Moves” https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-8a567baba79642aea0e96e8927fc7aee Feel free to share this training with any staff you feel will benefit. Item #852 Incident reports are required to be signed by parents per rule .0802 (e). Plan to reach out to the parents and ask them sign the incident report. If you are unable to receive a signature, please provide documentation of your attempt to receive the signature and the reason the parents did not sign the report. In your letter of compliance, include a statement that indicates the report has been signed or indicates the reason you were unable to receive the signature. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/21/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Due to a recent increase in injuries at the facility, I recommend staff receive training in injury prevention. You can reach out to our Child Care Health Consultants for an in-person training or to request technical assistance: Chrissy Wolfe, Child Care Health Consultant Phone: (828) 424-0562 Email: Chrissy.wolfe@mahec.net Robin Worley, Child Care Health Consultant Phone: 828-772-0504 Email: robin.worley@mahec.net Alternatively, there is an on-demand training available on the Southwestern Child Development Commission’s website titled “Preventing Injuries in Early Care and Education”. Here is the link to the training registration page: https://reg.learningstream.com/reg/event_page.aspx?ek=0042-0007-f2abe26f18c94578a0330c1897f13325 We discussed the facility’s “Freeze Policy”. Staff stated that their understanding of the policy is that they are note allowed to make changes to the classroom environment. We discussed the specific requirements of this policy should be clarified with staff so they know what changes they are and are not permitted to make. Per staff interview, the items that they suspect contributed to the fall were removed from the classroom and placed in locked storage. The items were in good repair and appeared to be developmentally appropriate. There has recently been a change in Administrators for this site. Please keep me informed when a new Administrator has been hired. As a reminder, your licensed capacity is two hundred sixty-two (262) children. Therefore, a second Administrator is needed who meets requirements for at least a Level I Administrator. This second Administrator must be on-site for at least twenty (20) hours per week. 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS (j) For child care centers with a licensed capacity of 200 or more, there shall be a second administrator on-site for a minimum of 20 hours per week who shall have the Level I North Carolina Early Childhood Administration Credential or its approved equivalent. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/27/2025 Number Present: 46 Completed Date: 8/27/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. Bridget Owen, Child Care Consultant, accompanied me. A signed copy of the visit summary was emailed to you. Ms. McMillan was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, CPR/First Aid, special training, CBC qualification, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, adequate/approved space, program records, license posted. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 8/25/25. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility is approved to provide transportation. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 7/18/25. The last lockdown drill was practiced on 6/11/25. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon arrival, we were greeted by Ms. McMillan. Ms. McMillan accompanied us on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 3, children napped, explored their environment through crawling and walking, and were soothed by caregivers. In classroom space 2, children explored books and age appropriate toys through independent play. Children from classrooms 1,10 and 11 were observed on the playground space for infants and toddlers. Children rode trikes and other riding toys, pushed wheeled toys and dug dirt with small shovels. Children in classroom space 13 were observed transitioning into the classroom from the outdoor learning environment. Children washed hands upon arrival. Children in classroom space 7 built small structures with connecting tubes, engaged in pretend play with a small castle playset, and participated in a teacher-led art project using paint and paper. Classrooms were observed during nap time. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival times of three (3) children were not documented in classroom space 10. 10A NCAC 09 .0302(d)(4) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The flooring is damaged in classroom space 13 exposing large tears along the length of one floor board. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The seal of one (1) window in classroom space 7 was damaged and hanging onto the preschool playground. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Nine (9) ball cradles and one (1) net toy were broken on the School Age playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The blanket was not removed from the faces of three (3) children in classroom space 2 and one (1) child in classroom space 7 once they fell asleep. The lighting in classroom space 7 was too dark to see the facial features of children. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item #603: To reach compliance with this item, the flooring must be repaired or replaced. As a temporary compliance solution, you can cover the damaged flooring with rugs or furniture to prevent access to children. Please note, this is a temporary compliance solution and permanent solutions are required. In your letter of compliance, include a statement that indicates how you have met the temporary compliance solution and provide a time frame for the floor to be repaired/replaced. Item #620: Plan to repair or replace the broken seal. You can replace the material or find a way to adhere the disconnected seal to the window. In your letter of compliance, please include a statement that indicates how you have repaired or replaced the broken seal. Item #125 This was corrected during the visit today. We discussed children are having to move classrooms frequently due to staffing shortage. Ensure staff have extra sign in sheets to ensure children’s arrival and departure times are able to be recorded as they move to each space. Item #721 The broken materials were removed from the playground during the visit. This is corrected. Moving forward, plan to have staff check the toys and equipment regularly to ensure they are in good working condition. Item #807 The blankets were removed from the faces of the children in classroom space 2 and the curtains were opened slightly to allow more light in classroom space 7. This is corrected. We discussed that lighting must be bright enough to see the details on the faces of all children, in order to check for any discoloration, difficulty breathing or other signs of distress. Only children can place blankets over their heads. Staff are not permitted to place blankets over the heads of children of any age. If a child places their blanket over their head, it must be removed immediately when the child falls asleep. ABCMS Provider Portal: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Please note, this requirement will be monitored during your next regular licensing visit. At least one (1) staff must be linked to your facility in the ABCMS Provider Portal. If no staff are linked to your facility during your next visit, a violation may be cited. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/10/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Staff File Reminders: Staff D. Weaver’s Health and Safety training will expire 11/3/25. Staff A. Allman’s CPR/First Aid will expire 10/19/25. Staff L. Hart CPR/First Aid training and Recognizing and Responding to Suspicions of Child Maltreatment training is due 11/3/25. Staff. E. Arteaga-Mejia CPR/First Aid Training is due 10/6/25. We discussed the non-slip tape on the stage on the preschool playground. The tape is peeling but does not affect the use of the stage. Plan to remove the tape and replace if you feel there is a slipping hazard on the stage. Plan to fill in the hole next to the sandbox on the toddler playground to prevent trips. The teacher stated they do fill the hole periodically, however children continue to dig it out. I recommend opening the sandbox to satisfy the children’s need to dig while also maintaining a safe perimeter around the sandbox. As a reminder, safe sleep rules apply to children through twelve (12) months old. Staff with children 12 months old in their classroom must have ITS-SIDS training. Star Rated License: During your next visit, we will discuss the QRIS Pathways to the Stars. In the meantime, plan to visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more about the different Pathways. Additionally, please ensure all staff have updated WORKS letters on file. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/27/2025 Number Present: 46 Completed Date: 8/27/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. Bridget Owen, Child Care Consultant, accompanied me. A signed copy of the visit summary was emailed to you. Ms. McMillan was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, CPR/First Aid, special training, CBC qualification, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, adequate/approved space, program records, license posted. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 8/25/25. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility is approved to provide transportation. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 7/18/25. The last lockdown drill was practiced on 6/11/25. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon arrival, we were greeted by Ms. McMillan. Ms. McMillan accompanied us on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 3, children napped, explored their environment through crawling and walking, and were soothed by caregivers. In classroom space 2, children explored books and age appropriate toys through independent play. Children from classrooms 1,10 and 11 were observed on the playground space for infants and toddlers. Children rode trikes and other riding toys, pushed wheeled toys and dug dirt with small shovels. Children in classroom space 13 were observed transitioning into the classroom from the outdoor learning environment. Children washed hands upon arrival. Children in classroom space 7 built small structures with connecting tubes, engaged in pretend play with a small castle playset, and participated in a teacher-led art project using paint and paper. Classrooms were observed during nap time. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival times of three (3) children were not documented in classroom space 10. 10A NCAC 09 .0302(d)(4) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The flooring is damaged in classroom space 13 exposing large tears along the length of one floor board. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The seal of one (1) window in classroom space 7 was damaged and hanging onto the preschool playground. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Nine (9) ball cradles and one (1) net toy were broken on the School Age playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The blanket was not removed from the faces of three (3) children in classroom space 2 and one (1) child in classroom space 7 once they fell asleep. The lighting in classroom space 7 was too dark to see the facial features of children. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item #603: To reach compliance with this item, the flooring must be repaired or replaced. As a temporary compliance solution, you can cover the damaged flooring with rugs or furniture to prevent access to children. Please note, this is a temporary compliance solution and permanent solutions are required. In your letter of compliance, include a statement that indicates how you have met the temporary compliance solution and provide a time frame for the floor to be repaired/replaced. Item #620: Plan to repair or replace the broken seal. You can replace the material or find a way to adhere the disconnected seal to the window. In your letter of compliance, please include a statement that indicates how you have repaired or replaced the broken seal. Item #125 This was corrected during the visit today. We discussed children are having to move classrooms frequently due to staffing shortage. Ensure staff have extra sign in sheets to ensure children’s arrival and departure times are able to be recorded as they move to each space. Item #721 The broken materials were removed from the playground during the visit. This is corrected. Moving forward, plan to have staff check the toys and equipment regularly to ensure they are in good working condition. Item #807 The blankets were removed from the faces of the children in classroom space 2 and the curtains were opened slightly to allow more light in classroom space 7. This is corrected. We discussed that lighting must be bright enough to see the details on the faces of all children, in order to check for any discoloration, difficulty breathing or other signs of distress. Only children can place blankets over their heads. Staff are not permitted to place blankets over the heads of children of any age. If a child places their blanket over their head, it must be removed immediately when the child falls asleep. ABCMS Provider Portal: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Please note, this requirement will be monitored during your next regular licensing visit. At least one (1) staff must be linked to your facility in the ABCMS Provider Portal. If no staff are linked to your facility during your next visit, a violation may be cited. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/10/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Staff File Reminders: Staff D. Weaver’s Health and Safety training will expire 11/3/25. Staff A. Allman’s CPR/First Aid will expire 10/19/25. Staff L. Hart CPR/First Aid training and Recognizing and Responding to Suspicions of Child Maltreatment training is due 11/3/25. Staff. E. Arteaga-Mejia CPR/First Aid Training is due 10/6/25. We discussed the non-slip tape on the stage on the preschool playground. The tape is peeling but does not affect the use of the stage. Plan to remove the tape and replace if you feel there is a slipping hazard on the stage. Plan to fill in the hole next to the sandbox on the toddler playground to prevent trips. The teacher stated they do fill the hole periodically, however children continue to dig it out. I recommend opening the sandbox to satisfy the children’s need to dig while also maintaining a safe perimeter around the sandbox. As a reminder, safe sleep rules apply to children through twelve (12) months old. Staff with children 12 months old in their classroom must have ITS-SIDS training. Star Rated License: During your next visit, we will discuss the QRIS Pathways to the Stars. In the meantime, plan to visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more about the different Pathways. Additionally, please ensure all staff have updated WORKS letters on file. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/27/2025 Number Present: 46 Completed Date: 8/27/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. Bridget Owen, Child Care Consultant, accompanied me. A signed copy of the visit summary was emailed to you. Ms. McMillan was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, CPR/First Aid, special training, CBC qualification, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, adequate/approved space, program records, license posted. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 8/25/25. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility is approved to provide transportation. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 7/18/25. The last lockdown drill was practiced on 6/11/25. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon arrival, we were greeted by Ms. McMillan. Ms. McMillan accompanied us on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 3, children napped, explored their environment through crawling and walking, and were soothed by caregivers. In classroom space 2, children explored books and age appropriate toys through independent play. Children from classrooms 1,10 and 11 were observed on the playground space for infants and toddlers. Children rode trikes and other riding toys, pushed wheeled toys and dug dirt with small shovels. Children in classroom space 13 were observed transitioning into the classroom from the outdoor learning environment. Children washed hands upon arrival. Children in classroom space 7 built small structures with connecting tubes, engaged in pretend play with a small castle playset, and participated in a teacher-led art project using paint and paper. Classrooms were observed during nap time. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival times of three (3) children were not documented in classroom space 10. 10A NCAC 09 .0302(d)(4) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The flooring is damaged in classroom space 13 exposing large tears along the length of one floor board. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The seal of one (1) window in classroom space 7 was damaged and hanging onto the preschool playground. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Nine (9) ball cradles and one (1) net toy were broken on the School Age playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The blanket was not removed from the faces of three (3) children in classroom space 2 and one (1) child in classroom space 7 once they fell asleep. The lighting in classroom space 7 was too dark to see the facial features of children. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item #603: To reach compliance with this item, the flooring must be repaired or replaced. As a temporary compliance solution, you can cover the damaged flooring with rugs or furniture to prevent access to children. Please note, this is a temporary compliance solution and permanent solutions are required. In your letter of compliance, include a statement that indicates how you have met the temporary compliance solution and provide a time frame for the floor to be repaired/replaced. Item #620: Plan to repair or replace the broken seal. You can replace the material or find a way to adhere the disconnected seal to the window. In your letter of compliance, please include a statement that indicates how you have repaired or replaced the broken seal. Item #125 This was corrected during the visit today. We discussed children are having to move classrooms frequently due to staffing shortage. Ensure staff have extra sign in sheets to ensure children’s arrival and departure times are able to be recorded as they move to each space. Item #721 The broken materials were removed from the playground during the visit. This is corrected. Moving forward, plan to have staff check the toys and equipment regularly to ensure they are in good working condition. Item #807 The blankets were removed from the faces of the children in classroom space 2 and the curtains were opened slightly to allow more light in classroom space 7. This is corrected. We discussed that lighting must be bright enough to see the details on the faces of all children, in order to check for any discoloration, difficulty breathing or other signs of distress. Only children can place blankets over their heads. Staff are not permitted to place blankets over the heads of children of any age. If a child places their blanket over their head, it must be removed immediately when the child falls asleep. ABCMS Provider Portal: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Please note, this requirement will be monitored during your next regular licensing visit. At least one (1) staff must be linked to your facility in the ABCMS Provider Portal. If no staff are linked to your facility during your next visit, a violation may be cited. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/10/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Staff File Reminders: Staff D. Weaver’s Health and Safety training will expire 11/3/25. Staff A. Allman’s CPR/First Aid will expire 10/19/25. Staff L. Hart CPR/First Aid training and Recognizing and Responding to Suspicions of Child Maltreatment training is due 11/3/25. Staff. E. Arteaga-Mejia CPR/First Aid Training is due 10/6/25. We discussed the non-slip tape on the stage on the preschool playground. The tape is peeling but does not affect the use of the stage. Plan to remove the tape and replace if you feel there is a slipping hazard on the stage. Plan to fill in the hole next to the sandbox on the toddler playground to prevent trips. The teacher stated they do fill the hole periodically, however children continue to dig it out. I recommend opening the sandbox to satisfy the children’s need to dig while also maintaining a safe perimeter around the sandbox. As a reminder, safe sleep rules apply to children through twelve (12) months old. Staff with children 12 months old in their classroom must have ITS-SIDS training. Star Rated License: During your next visit, we will discuss the QRIS Pathways to the Stars. In the meantime, plan to visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more about the different Pathways. Additionally, please ensure all staff have updated WORKS letters on file. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/27/2025 Number Present: 46 Completed Date: 8/27/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. Bridget Owen, Child Care Consultant, accompanied me. A signed copy of the visit summary was emailed to you. Ms. McMillan was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, CPR/First Aid, special training, CBC qualification, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, adequate/approved space, program records, license posted. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven percent (87%) as of 8/25/25. Permit type – Five (5) star license issued 6/7/24. Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility is approved to provide transportation. The last annual compliance visit was conducted on 2/25/25. The last fire drill was practiced on 7/18/25. The last lockdown drill was practiced on 6/11/25. The last fire inspection was approved on 2/20/25. The last sanitation inspection was conducted on 3/24/25 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. Upon arrival, we were greeted by Ms. McMillan. Ms. McMillan accompanied us on a walkthrough of indoor and outdoor caregiving spaces. In classroom space 3, children napped, explored their environment through crawling and walking, and were soothed by caregivers. In classroom space 2, children explored books and age appropriate toys through independent play. Children from classrooms 1,10 and 11 were observed on the playground space for infants and toddlers. Children rode trikes and other riding toys, pushed wheeled toys and dug dirt with small shovels. Children in classroom space 13 were observed transitioning into the classroom from the outdoor learning environment. Children washed hands upon arrival. Children in classroom space 7 built small structures with connecting tubes, engaged in pretend play with a small castle playset, and participated in a teacher-led art project using paint and paper. Classrooms were observed during nap time. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The arrival times of three (3) children were not documented in classroom space 10. 10A NCAC 09 .0302(d)(4) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The flooring is damaged in classroom space 13 exposing large tears along the length of one floor board. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The seal of one (1) window in classroom space 7 was damaged and hanging onto the preschool playground. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Nine (9) ball cradles and one (1) net toy were broken on the School Age playground. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. The blanket was not removed from the faces of three (3) children in classroom space 2 and one (1) child in classroom space 7 once they fell asleep. The lighting in classroom space 7 was too dark to see the facial features of children. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item #603: To reach compliance with this item, the flooring must be repaired or replaced. As a temporary compliance solution, you can cover the damaged flooring with rugs or furniture to prevent access to children. Please note, this is a temporary compliance solution and permanent solutions are required. In your letter of compliance, include a statement that indicates how you have met the temporary compliance solution and provide a time frame for the floor to be repaired/replaced. Item #620: Plan to repair or replace the broken seal. You can replace the material or find a way to adhere the disconnected seal to the window. In your letter of compliance, please include a statement that indicates how you have repaired or replaced the broken seal. Item #125 This was corrected during the visit today. We discussed children are having to move classrooms frequently due to staffing shortage. Ensure staff have extra sign in sheets to ensure children’s arrival and departure times are able to be recorded as they move to each space. Item #721 The broken materials were removed from the playground during the visit. This is corrected. Moving forward, plan to have staff check the toys and equipment regularly to ensure they are in good working condition. Item #807 The blankets were removed from the faces of the children in classroom space 2 and the curtains were opened slightly to allow more light in classroom space 7. This is corrected. We discussed that lighting must be bright enough to see the details on the faces of all children, in order to check for any discoloration, difficulty breathing or other signs of distress. Only children can place blankets over their heads. Staff are not permitted to place blankets over the heads of children of any age. If a child places their blanket over their head, it must be removed immediately when the child falls asleep. ABCMS Provider Portal: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Please note, this requirement will be monitored during your next regular licensing visit. At least one (1) staff must be linked to your facility in the ABCMS Provider Portal. If no staff are linked to your facility during your next visit, a violation may be cited. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/10/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Staff File Reminders: Staff D. Weaver’s Health and Safety training will expire 11/3/25. Staff A. Allman’s CPR/First Aid will expire 10/19/25. Staff L. Hart CPR/First Aid training and Recognizing and Responding to Suspicions of Child Maltreatment training is due 11/3/25. Staff. E. Arteaga-Mejia CPR/First Aid Training is due 10/6/25. We discussed the non-slip tape on the stage on the preschool playground. The tape is peeling but does not affect the use of the stage. Plan to remove the tape and replace if you feel there is a slipping hazard on the stage. Plan to fill in the hole next to the sandbox on the toddler playground to prevent trips. The teacher stated they do fill the hole periodically, however children continue to dig it out. I recommend opening the sandbox to satisfy the children’s need to dig while also maintaining a safe perimeter around the sandbox. As a reminder, safe sleep rules apply to children through twelve (12) months old. Staff with children 12 months old in their classroom must have ITS-SIDS training. Star Rated License: During your next visit, we will discuss the QRIS Pathways to the Stars. In the meantime, plan to visit https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more about the different Pathways. Additionally, please ensure all staff have updated WORKS letters on file. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0802 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: 0625-282L Visit Date: 7/8/2025 Number Present: 78 Completed Date: 7/8/2025 Age: From 0 To 11 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. McMillan assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 7/7/25. The facility operates with a five-star license issued on 6/7/24. The Special Services/Restrictions includes 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The facility is approved to offer transportation. The facility is licensed to serve two hundred sixty two (262) children ages 0-12. The complaint was received by the Division of Child Development and Early Education on 6/25/25 and sent to me on 6/26/25. There is a concern regarding emergency medical care. A one year old child was diagnosed with nursemaid’s elbow on 6/19/25. Video footage was not available during the visit today. Recordings are not maintained, only live footage is available. I interviewed four (4) staff in person. A voicemail was left with one (1) staff member. A walkthrough of all caregiving spaces was conducted. Staff/child ratios and group size requirements were met, supervision was adequate, children were attended to in a nurturing manner. Based on the interviews conducted during the visit today, the allegation regarding emergency medical care was substantiated. During the interview process, an incident was reported to me that occurred on 7/7/25 at approximately 10:40am in which a staff member picked up a one year old child by the hand and lifted their feet off of the ground to move them. The following violations were cited during the visit today: Violation Number Comment Rule 873 Center staff did not follow the EMC plan. The parent of one (1) child was not informed of an incident at the time the incident occurred. At approximately 8:15 on 6/19/25, a one year old child fell from the play kitchen in classroom space 9. The parent was notified about the fall at approximately 8:15pm on 6/19/25 after the child was taken to seek medical attention for pain in the left arm. 10A NCAC 09.0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On 7/7/25 at approximately 10:40am near the gate of playground space 1, a staff member picked up a one year old child by the hand, lifting their feet off of the ground to move them. G.S. 110-91(10) 1848 The child care environment was not smoke and/or tobacco free. A vape was found in the parking lot. .0604(h) Technical Assistance provided as follows: Item #873 We discussed the importance of documentation and notifying parents of injuries or falls in a timely manner. Incident reports serve as documentation that can help parents if health concerns develop at home. Injuries are not always apparent at the time of a fall. By documenting these occurrences, you are helping families receive the best possible care for their child. Injuries like Nursemaid’s elbow are difficult to diagnose yourself. This should be left to a health care professional and the parent should be notified of any incidents that occur or changes in behavior so that they can make medical determinations for their child. Plan to refer to your First Aid training, First Aid poster and the resources shared with you today to ensure you are following all protocol and best practice regarding injuries. In your letter of compliance, please include a statement that indicates how you will ensure incidents are communicated with parents in a timely manner. Item #902 We discussed the importance of picking up children correctly to prevent injury. Children must never be moved by picking up their arms or hands. We discussed that nursemaid’s elbow is a common injury that is easy to accidentally inflict on children. Additional resources for preventing nursemaid’s elbow have been shared in the email containing this visit summary. Additionally, trainings regarding proper handling of children are available through our Child Care Health Consultants. Please see the contact information below: Chrissy Wolfe, Child Care Health Consultant Phone: (828) 424-0562 Email: Chrissy.wolfe@mahec.net Robin Worley, Child Care Health Consultant Phone: 828-772-0504 Email: robin.worley@mahec.net A follow-up visit will be conducted to verify compliance with this violation. Item #1848 The vape was removed from the parking lot and discarded during the visit today. This is corrected. Signage regarding the smoking and tobacco restriction was posted at the entrance to the child care facility. However, I recommend placing another sign in the lower parking lot for families and visitors, as the parking lot is considered to be part of the child care premises. Achieving Compliance: A follow-up visit will be conducted to verify compliance of nurture and care, per procedures. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/22/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28805 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: 0625-282L Visit Date: 7/8/2025 Number Present: 78 Completed Date: 7/8/2025 Age: From 0 To 11 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. McMillan assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 7/7/25. The facility operates with a five-star license issued on 6/7/24. The Special Services/Restrictions includes 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The facility is approved to offer transportation. The facility is licensed to serve two hundred sixty two (262) children ages 0-12. The complaint was received by the Division of Child Development and Early Education on 6/25/25 and sent to me on 6/26/25. There is a concern regarding emergency medical care. A one year old child was diagnosed with nursemaid’s elbow on 6/19/25. Video footage was not available during the visit today. Recordings are not maintained, only live footage is available. I interviewed four (4) staff in person. A voicemail was left with one (1) staff member. A walkthrough of all caregiving spaces was conducted. Staff/child ratios and group size requirements were met, supervision was adequate, children were attended to in a nurturing manner. Based on the interviews conducted during the visit today, the allegation regarding emergency medical care was substantiated. During the interview process, an incident was reported to me that occurred on 7/7/25 at approximately 10:40am in which a staff member picked up a one year old child by the hand and lifted their feet off of the ground to move them. The following violations were cited during the visit today: Violation Number Comment Rule 873 Center staff did not follow the EMC plan. The parent of one (1) child was not informed of an incident at the time the incident occurred. At approximately 8:15 on 6/19/25, a one year old child fell from the play kitchen in classroom space 9. The parent was notified about the fall at approximately 8:15pm on 6/19/25 after the child was taken to seek medical attention for pain in the left arm. 10A NCAC 09.0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On 7/7/25 at approximately 10:40am near the gate of playground space 1, a staff member picked up a one year old child by the hand, lifting their feet off of the ground to move them. G.S. 110-91(10) 1848 The child care environment was not smoke and/or tobacco free. A vape was found in the parking lot. .0604(h) Technical Assistance provided as follows: Item #873 We discussed the importance of documentation and notifying parents of injuries or falls in a timely manner. Incident reports serve as documentation that can help parents if health concerns develop at home. Injuries are not always apparent at the time of a fall. By documenting these occurrences, you are helping families receive the best possible care for their child. Injuries like Nursemaid’s elbow are difficult to diagnose yourself. This should be left to a health care professional and the parent should be notified of any incidents that occur or changes in behavior so that they can make medical determinations for their child. Plan to refer to your First Aid training, First Aid poster and the resources shared with you today to ensure you are following all protocol and best practice regarding injuries. In your letter of compliance, please include a statement that indicates how you will ensure incidents are communicated with parents in a timely manner. Item #902 We discussed the importance of picking up children correctly to prevent injury. Children must never be moved by picking up their arms or hands. We discussed that nursemaid’s elbow is a common injury that is easy to accidentally inflict on children. Additional resources for preventing nursemaid’s elbow have been shared in the email containing this visit summary. Additionally, trainings regarding proper handling of children are available through our Child Care Health Consultants. Please see the contact information below: Chrissy Wolfe, Child Care Health Consultant Phone: (828) 424-0562 Email: Chrissy.wolfe@mahec.net Robin Worley, Child Care Health Consultant Phone: 828-772-0504 Email: robin.worley@mahec.net A follow-up visit will be conducted to verify compliance with this violation. Item #1848 The vape was removed from the parking lot and discarded during the visit today. This is corrected. Signage regarding the smoking and tobacco restriction was posted at the entrance to the child care facility. However, I recommend placing another sign in the lower parking lot for families and visitors, as the parking lot is considered to be part of the child care premises. Achieving Compliance: A follow-up visit will be conducted to verify compliance of nurture and care, per procedures. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/22/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28805 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: 0625-282L Visit Date: 7/8/2025 Number Present: 78 Completed Date: 7/8/2025 Age: From 0 To 11 Total Minutes: 285 Time In: 09:45 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Mishayla McMillan, Assistant Director, during the visit. A signed copy of the visit summary was emailed to you. Ms. McMillan assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent (88%) as of 7/7/25. The facility operates with a five-star license issued on 6/7/24. The Special Services/Restrictions includes 1st shift (daytime care), meets enhanced space, meets enhanced ratios. The facility is approved to offer transportation. The facility is licensed to serve two hundred sixty two (262) children ages 0-12. The complaint was received by the Division of Child Development and Early Education on 6/25/25 and sent to me on 6/26/25. There is a concern regarding emergency medical care. A one year old child was diagnosed with nursemaid’s elbow on 6/19/25. Video footage was not available during the visit today. Recordings are not maintained, only live footage is available. I interviewed four (4) staff in person. A voicemail was left with one (1) staff member. A walkthrough of all caregiving spaces was conducted. Staff/child ratios and group size requirements were met, supervision was adequate, children were attended to in a nurturing manner. Based on the interviews conducted during the visit today, the allegation regarding emergency medical care was substantiated. During the interview process, an incident was reported to me that occurred on 7/7/25 at approximately 10:40am in which a staff member picked up a one year old child by the hand and lifted their feet off of the ground to move them. The following violations were cited during the visit today: Violation Number Comment Rule 873 Center staff did not follow the EMC plan. The parent of one (1) child was not informed of an incident at the time the incident occurred. At approximately 8:15 on 6/19/25, a one year old child fell from the play kitchen in classroom space 9. The parent was notified about the fall at approximately 8:15pm on 6/19/25 after the child was taken to seek medical attention for pain in the left arm. 10A NCAC 09.0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On 7/7/25 at approximately 10:40am near the gate of playground space 1, a staff member picked up a one year old child by the hand, lifting their feet off of the ground to move them. G.S. 110-91(10) 1848 The child care environment was not smoke and/or tobacco free. A vape was found in the parking lot. .0604(h) Technical Assistance provided as follows: Item #873 We discussed the importance of documentation and notifying parents of injuries or falls in a timely manner. Incident reports serve as documentation that can help parents if health concerns develop at home. Injuries are not always apparent at the time of a fall. By documenting these occurrences, you are helping families receive the best possible care for their child. Injuries like Nursemaid’s elbow are difficult to diagnose yourself. This should be left to a health care professional and the parent should be notified of any incidents that occur or changes in behavior so that they can make medical determinations for their child. Plan to refer to your First Aid training, First Aid poster and the resources shared with you today to ensure you are following all protocol and best practice regarding injuries. In your letter of compliance, please include a statement that indicates how you will ensure incidents are communicated with parents in a timely manner. Item #902 We discussed the importance of picking up children correctly to prevent injury. Children must never be moved by picking up their arms or hands. We discussed that nursemaid’s elbow is a common injury that is easy to accidentally inflict on children. Additional resources for preventing nursemaid’s elbow have been shared in the email containing this visit summary. Additionally, trainings regarding proper handling of children are available through our Child Care Health Consultants. Please see the contact information below: Chrissy Wolfe, Child Care Health Consultant Phone: (828) 424-0562 Email: Chrissy.wolfe@mahec.net Robin Worley, Child Care Health Consultant Phone: 828-772-0504 Email: robin.worley@mahec.net A follow-up visit will be conducted to verify compliance with this violation. Item #1848 The vape was removed from the parking lot and discarded during the visit today. This is corrected. Signage regarding the smoking and tobacco restriction was posted at the entrance to the child care facility. However, I recommend placing another sign in the lower parking lot for families and visitors, as the parking lot is considered to be part of the child care premises. Achieving Compliance: A follow-up visit will be conducted to verify compliance of nurture and care, per procedures. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/22/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28805 Please call me at 828-713-8192, or email Kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 49 Completed Date: 2/25/2025 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me today. A signed copy of the visit summary was emailed to you. Ms. Justice and Mishayla McMillan, Administrator, were present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 2/24/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Business Corporation, Child Development Schools North Carolina, LLC, is current/active as of 2/24/25. Permit type – Five (5) star license issued 3/1/24 Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility is approved to provide transportation. The last fire drill was practiced on 2/19/25. The last shelter-in-place drill was practiced on 12/13/24. The last playground inspection was documented on 1/23/25. The last fire inspection was approved on 3/12/24. The last sanitation inspection was conducted on 4/1/24 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. The program does provide transportation. You stated that you do transport eighteen (18) children ages 5-10 years old from their school to the facility for afterschool. The program has two (2) buses, and both are used to transport the children. Both buses have current registration. Tires on the buses are in excellent condition. No tears were found on the seats on both buses. Both vehicles have mounted fire extinguishers and first aid kit. The vehicle insurance for both buses are valid through 11/15/25. Emergency information for the children who rise buses are filed in the binder, and the child’s pictures are attached to the application. Two (2) vehicles were monitored today. Upon arrival we were greeted by Ms. McMillan. In classroom space 3, children explored their environment, through walking and crawling, explored plush books, and engaged in routine caregiving activities like handwashing, diapering and feeding. In classroom space 2, children pretended to care for baby dolls and freely explored accessible, age appropriate toys. In classroom space 10, children listened to a story read aloud by the teachers. In classroom space 11, children engaged in a music and movement activity before transitioning to outdoor play. During the transition to outdoor play, a name to face check was conducted. In classroom space 12, children were children were engaged in a large group discussion about wishes. In classroom space 14, children pretended to cook food and be doctors in dramatic play and drew pictures with markers. Children from classroom space 7 played outside, riding scooters, balancing on balance beams, and played chasing games with peers. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Peeling paint was observed in the back left corner of classroom space 10. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. One (1) tricycle had a cracked seat on playground space 2. The net for the basketball hoop on the Afterschool playground was rusted and broken. A cart on the afterschool playground was rusted in various places. G.S. 110-91(6); .0601(b) 806 An outdoor swimming pool located on the premises was not enclosed by a four foot fence, separated from remaining play area by that fence, and locked and inaccessible when not in use. The gate to the pool was unlocked. .1403(j) Technical assistance was provided as follows: The following items were cited as violations. Compliance is due by 3/11/25: Item #721 The tricycle with the cracked seat was removed from playground space 2. The rusted cart was removed from the afterschool playground. The rusted chains must be removed from the basketball hoop on the afterschool playground to reach compliance. We discussed that the basketball hoop can still be used without a new chain, so compliance will be met by removing the rusted chain. Item #806 The gate to the pool was locked during the visit. This was corrected. I recommend including the gate for the pool in the daily playground checks. Item #620 To reach compliance, the peeling paint must be repaired or made inaccessible to children. We discussed this can be accomplished by placing furniture in front of the area or painting over the peeling paint. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is under a state of emergency. Additional time and guidance is given to meet compliance with certain violations. Please note, violations may be cited during future visits if compliance is not met: Item 1030 Employment Application: Application for employment and date of birth shall be on file for all staff. Print the application filled out by E. Corn, hired on 2/25/25, and maintain it in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Staff L. Wright (Higgins) must receive an updated Criminal Background Check qualifying letter by 3/6/25. As a reminder, staff can begin the Criminal Background Check process up to six (6) months prior to the expiration date of the current letter. On-going training requirements: Annual on-going training period differs for each staff member. The training period is based on the date of employment. For example, if a person is hired on 2/14/19, the ongoing training period for this person is 2/14/24 through 2/13/25. - ITS/SDS training counts in on-going training hours. - CPR/First Aid training does not count in on-going training hours - The topics for on-going training shall be related to the following areas: a. Planning a safe, healthy learning environment; b. Steps to advance children's physical and intellectual development; c. Positive ways to support children's social and emotional development; d. Strategies to establish productive relationships with families; e. Strategies to manage an effective program operation; f. Maintaining a commitment to professionalism; g. Observing and recording children's behavior; h. Principles of child growth and development; and i. Learning activities that promote inclusion of children with special needs. - Each person’s required training hours is based on the education listed on the WORkS letter. On-going training requirements for staff members: Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. Related Degree to EC/CD are Elementary Education, Psychology and Sociology The staff members with the related degree shall contact the WORKS unit to update their status. Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 49 Completed Date: 2/25/2025 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me today. A signed copy of the visit summary was emailed to you. Ms. Justice and Mishayla McMillan, Administrator, were present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 2/24/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Business Corporation, Child Development Schools North Carolina, LLC, is current/active as of 2/24/25. Permit type – Five (5) star license issued 3/1/24 Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility is approved to provide transportation. The last fire drill was practiced on 2/19/25. The last shelter-in-place drill was practiced on 12/13/24. The last playground inspection was documented on 1/23/25. The last fire inspection was approved on 3/12/24. The last sanitation inspection was conducted on 4/1/24 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. The program does provide transportation. You stated that you do transport eighteen (18) children ages 5-10 years old from their school to the facility for afterschool. The program has two (2) buses, and both are used to transport the children. Both buses have current registration. Tires on the buses are in excellent condition. No tears were found on the seats on both buses. Both vehicles have mounted fire extinguishers and first aid kit. The vehicle insurance for both buses are valid through 11/15/25. Emergency information for the children who rise buses are filed in the binder, and the child’s pictures are attached to the application. Two (2) vehicles were monitored today. Upon arrival we were greeted by Ms. McMillan. In classroom space 3, children explored their environment, through walking and crawling, explored plush books, and engaged in routine caregiving activities like handwashing, diapering and feeding. In classroom space 2, children pretended to care for baby dolls and freely explored accessible, age appropriate toys. In classroom space 10, children listened to a story read aloud by the teachers. In classroom space 11, children engaged in a music and movement activity before transitioning to outdoor play. During the transition to outdoor play, a name to face check was conducted. In classroom space 12, children were children were engaged in a large group discussion about wishes. In classroom space 14, children pretended to cook food and be doctors in dramatic play and drew pictures with markers. Children from classroom space 7 played outside, riding scooters, balancing on balance beams, and played chasing games with peers. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Peeling paint was observed in the back left corner of classroom space 10. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. One (1) tricycle had a cracked seat on playground space 2. The net for the basketball hoop on the Afterschool playground was rusted and broken. A cart on the afterschool playground was rusted in various places. G.S. 110-91(6); .0601(b) 806 An outdoor swimming pool located on the premises was not enclosed by a four foot fence, separated from remaining play area by that fence, and locked and inaccessible when not in use. The gate to the pool was unlocked. .1403(j) Technical assistance was provided as follows: The following items were cited as violations. Compliance is due by 3/11/25: Item #721 The tricycle with the cracked seat was removed from playground space 2. The rusted cart was removed from the afterschool playground. The rusted chains must be removed from the basketball hoop on the afterschool playground to reach compliance. We discussed that the basketball hoop can still be used without a new chain, so compliance will be met by removing the rusted chain. Item #806 The gate to the pool was locked during the visit. This was corrected. I recommend including the gate for the pool in the daily playground checks. Item #620 To reach compliance, the peeling paint must be repaired or made inaccessible to children. We discussed this can be accomplished by placing furniture in front of the area or painting over the peeling paint. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is under a state of emergency. Additional time and guidance is given to meet compliance with certain violations. Please note, violations may be cited during future visits if compliance is not met: Item 1030 Employment Application: Application for employment and date of birth shall be on file for all staff. Print the application filled out by E. Corn, hired on 2/25/25, and maintain it in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Staff L. Wright (Higgins) must receive an updated Criminal Background Check qualifying letter by 3/6/25. As a reminder, staff can begin the Criminal Background Check process up to six (6) months prior to the expiration date of the current letter. On-going training requirements: Annual on-going training period differs for each staff member. The training period is based on the date of employment. For example, if a person is hired on 2/14/19, the ongoing training period for this person is 2/14/24 through 2/13/25. - ITS/SDS training counts in on-going training hours. - CPR/First Aid training does not count in on-going training hours - The topics for on-going training shall be related to the following areas: a. Planning a safe, healthy learning environment; b. Steps to advance children's physical and intellectual development; c. Positive ways to support children's social and emotional development; d. Strategies to establish productive relationships with families; e. Strategies to manage an effective program operation; f. Maintaining a commitment to professionalism; g. Observing and recording children's behavior; h. Principles of child growth and development; and i. Learning activities that promote inclusion of children with special needs. - Each person’s required training hours is based on the education listed on the WORkS letter. On-going training requirements for staff members: Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. Related Degree to EC/CD are Elementary Education, Psychology and Sociology The staff members with the related degree shall contact the WORKS unit to update their status. Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 49 Completed Date: 2/25/2025 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me today. A signed copy of the visit summary was emailed to you. Ms. Justice and Mishayla McMillan, Administrator, were present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 2/24/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Business Corporation, Child Development Schools North Carolina, LLC, is current/active as of 2/24/25. Permit type – Five (5) star license issued 3/1/24 Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility is approved to provide transportation. The last fire drill was practiced on 2/19/25. The last shelter-in-place drill was practiced on 12/13/24. The last playground inspection was documented on 1/23/25. The last fire inspection was approved on 3/12/24. The last sanitation inspection was conducted on 4/1/24 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. The program does provide transportation. You stated that you do transport eighteen (18) children ages 5-10 years old from their school to the facility for afterschool. The program has two (2) buses, and both are used to transport the children. Both buses have current registration. Tires on the buses are in excellent condition. No tears were found on the seats on both buses. Both vehicles have mounted fire extinguishers and first aid kit. The vehicle insurance for both buses are valid through 11/15/25. Emergency information for the children who rise buses are filed in the binder, and the child’s pictures are attached to the application. Two (2) vehicles were monitored today. Upon arrival we were greeted by Ms. McMillan. In classroom space 3, children explored their environment, through walking and crawling, explored plush books, and engaged in routine caregiving activities like handwashing, diapering and feeding. In classroom space 2, children pretended to care for baby dolls and freely explored accessible, age appropriate toys. In classroom space 10, children listened to a story read aloud by the teachers. In classroom space 11, children engaged in a music and movement activity before transitioning to outdoor play. During the transition to outdoor play, a name to face check was conducted. In classroom space 12, children were children were engaged in a large group discussion about wishes. In classroom space 14, children pretended to cook food and be doctors in dramatic play and drew pictures with markers. Children from classroom space 7 played outside, riding scooters, balancing on balance beams, and played chasing games with peers. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Peeling paint was observed in the back left corner of classroom space 10. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. One (1) tricycle had a cracked seat on playground space 2. The net for the basketball hoop on the Afterschool playground was rusted and broken. A cart on the afterschool playground was rusted in various places. G.S. 110-91(6); .0601(b) 806 An outdoor swimming pool located on the premises was not enclosed by a four foot fence, separated from remaining play area by that fence, and locked and inaccessible when not in use. The gate to the pool was unlocked. .1403(j) Technical assistance was provided as follows: The following items were cited as violations. Compliance is due by 3/11/25: Item #721 The tricycle with the cracked seat was removed from playground space 2. The rusted cart was removed from the afterschool playground. The rusted chains must be removed from the basketball hoop on the afterschool playground to reach compliance. We discussed that the basketball hoop can still be used without a new chain, so compliance will be met by removing the rusted chain. Item #806 The gate to the pool was locked during the visit. This was corrected. I recommend including the gate for the pool in the daily playground checks. Item #620 To reach compliance, the peeling paint must be repaired or made inaccessible to children. We discussed this can be accomplished by placing furniture in front of the area or painting over the peeling paint. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is under a state of emergency. Additional time and guidance is given to meet compliance with certain violations. Please note, violations may be cited during future visits if compliance is not met: Item 1030 Employment Application: Application for employment and date of birth shall be on file for all staff. Print the application filled out by E. Corn, hired on 2/25/25, and maintain it in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Staff L. Wright (Higgins) must receive an updated Criminal Background Check qualifying letter by 3/6/25. As a reminder, staff can begin the Criminal Background Check process up to six (6) months prior to the expiration date of the current letter. On-going training requirements: Annual on-going training period differs for each staff member. The training period is based on the date of employment. For example, if a person is hired on 2/14/19, the ongoing training period for this person is 2/14/24 through 2/13/25. - ITS/SDS training counts in on-going training hours. - CPR/First Aid training does not count in on-going training hours - The topics for on-going training shall be related to the following areas: a. Planning a safe, healthy learning environment; b. Steps to advance children's physical and intellectual development; c. Positive ways to support children's social and emotional development; d. Strategies to establish productive relationships with families; e. Strategies to manage an effective program operation; f. Maintaining a commitment to professionalism; g. Observing and recording children's behavior; h. Principles of child growth and development; and i. Learning activities that promote inclusion of children with special needs. - Each person’s required training hours is based on the education listed on the WORkS letter. On-going training requirements for staff members: Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. Related Degree to EC/CD are Elementary Education, Psychology and Sociology The staff members with the related degree shall contact the WORKS unit to update their status. Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 49 Completed Date: 2/25/2025 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me today. A signed copy of the visit summary was emailed to you. Ms. Justice and Mishayla McMillan, Administrator, were present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 2/24/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Business Corporation, Child Development Schools North Carolina, LLC, is current/active as of 2/24/25. Permit type – Five (5) star license issued 3/1/24 Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility is approved to provide transportation. The last fire drill was practiced on 2/19/25. The last shelter-in-place drill was practiced on 12/13/24. The last playground inspection was documented on 1/23/25. The last fire inspection was approved on 3/12/24. The last sanitation inspection was conducted on 4/1/24 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. The program does provide transportation. You stated that you do transport eighteen (18) children ages 5-10 years old from their school to the facility for afterschool. The program has two (2) buses, and both are used to transport the children. Both buses have current registration. Tires on the buses are in excellent condition. No tears were found on the seats on both buses. Both vehicles have mounted fire extinguishers and first aid kit. The vehicle insurance for both buses are valid through 11/15/25. Emergency information for the children who rise buses are filed in the binder, and the child’s pictures are attached to the application. Two (2) vehicles were monitored today. Upon arrival we were greeted by Ms. McMillan. In classroom space 3, children explored their environment, through walking and crawling, explored plush books, and engaged in routine caregiving activities like handwashing, diapering and feeding. In classroom space 2, children pretended to care for baby dolls and freely explored accessible, age appropriate toys. In classroom space 10, children listened to a story read aloud by the teachers. In classroom space 11, children engaged in a music and movement activity before transitioning to outdoor play. During the transition to outdoor play, a name to face check was conducted. In classroom space 12, children were children were engaged in a large group discussion about wishes. In classroom space 14, children pretended to cook food and be doctors in dramatic play and drew pictures with markers. Children from classroom space 7 played outside, riding scooters, balancing on balance beams, and played chasing games with peers. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Peeling paint was observed in the back left corner of classroom space 10. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. One (1) tricycle had a cracked seat on playground space 2. The net for the basketball hoop on the Afterschool playground was rusted and broken. A cart on the afterschool playground was rusted in various places. G.S. 110-91(6); .0601(b) 806 An outdoor swimming pool located on the premises was not enclosed by a four foot fence, separated from remaining play area by that fence, and locked and inaccessible when not in use. The gate to the pool was unlocked. .1403(j) Technical assistance was provided as follows: The following items were cited as violations. Compliance is due by 3/11/25: Item #721 The tricycle with the cracked seat was removed from playground space 2. The rusted cart was removed from the afterschool playground. The rusted chains must be removed from the basketball hoop on the afterschool playground to reach compliance. We discussed that the basketball hoop can still be used without a new chain, so compliance will be met by removing the rusted chain. Item #806 The gate to the pool was locked during the visit. This was corrected. I recommend including the gate for the pool in the daily playground checks. Item #620 To reach compliance, the peeling paint must be repaired or made inaccessible to children. We discussed this can be accomplished by placing furniture in front of the area or painting over the peeling paint. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is under a state of emergency. Additional time and guidance is given to meet compliance with certain violations. Please note, violations may be cited during future visits if compliance is not met: Item 1030 Employment Application: Application for employment and date of birth shall be on file for all staff. Print the application filled out by E. Corn, hired on 2/25/25, and maintain it in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Staff L. Wright (Higgins) must receive an updated Criminal Background Check qualifying letter by 3/6/25. As a reminder, staff can begin the Criminal Background Check process up to six (6) months prior to the expiration date of the current letter. On-going training requirements: Annual on-going training period differs for each staff member. The training period is based on the date of employment. For example, if a person is hired on 2/14/19, the ongoing training period for this person is 2/14/24 through 2/13/25. - ITS/SDS training counts in on-going training hours. - CPR/First Aid training does not count in on-going training hours - The topics for on-going training shall be related to the following areas: a. Planning a safe, healthy learning environment; b. Steps to advance children's physical and intellectual development; c. Positive ways to support children's social and emotional development; d. Strategies to establish productive relationships with families; e. Strategies to manage an effective program operation; f. Maintaining a commitment to professionalism; g. Observing and recording children's behavior; h. Principles of child growth and development; and i. Learning activities that promote inclusion of children with special needs. - Each person’s required training hours is based on the education listed on the WORkS letter. On-going training requirements for staff members: Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. Related Degree to EC/CD are Elementary Education, Psychology and Sociology The staff members with the related degree shall contact the WORKS unit to update their status. Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 49 Completed Date: 2/25/2025 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me today. A signed copy of the visit summary was emailed to you. Ms. Justice and Mishayla McMillan, Administrator, were present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 2/24/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Business Corporation, Child Development Schools North Carolina, LLC, is current/active as of 2/24/25. Permit type – Five (5) star license issued 3/1/24 Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility is approved to provide transportation. The last fire drill was practiced on 2/19/25. The last shelter-in-place drill was practiced on 12/13/24. The last playground inspection was documented on 1/23/25. The last fire inspection was approved on 3/12/24. The last sanitation inspection was conducted on 4/1/24 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. The program does provide transportation. You stated that you do transport eighteen (18) children ages 5-10 years old from their school to the facility for afterschool. The program has two (2) buses, and both are used to transport the children. Both buses have current registration. Tires on the buses are in excellent condition. No tears were found on the seats on both buses. Both vehicles have mounted fire extinguishers and first aid kit. The vehicle insurance for both buses are valid through 11/15/25. Emergency information for the children who rise buses are filed in the binder, and the child’s pictures are attached to the application. Two (2) vehicles were monitored today. Upon arrival we were greeted by Ms. McMillan. In classroom space 3, children explored their environment, through walking and crawling, explored plush books, and engaged in routine caregiving activities like handwashing, diapering and feeding. In classroom space 2, children pretended to care for baby dolls and freely explored accessible, age appropriate toys. In classroom space 10, children listened to a story read aloud by the teachers. In classroom space 11, children engaged in a music and movement activity before transitioning to outdoor play. During the transition to outdoor play, a name to face check was conducted. In classroom space 12, children were children were engaged in a large group discussion about wishes. In classroom space 14, children pretended to cook food and be doctors in dramatic play and drew pictures with markers. Children from classroom space 7 played outside, riding scooters, balancing on balance beams, and played chasing games with peers. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Peeling paint was observed in the back left corner of classroom space 10. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. One (1) tricycle had a cracked seat on playground space 2. The net for the basketball hoop on the Afterschool playground was rusted and broken. A cart on the afterschool playground was rusted in various places. G.S. 110-91(6); .0601(b) 806 An outdoor swimming pool located on the premises was not enclosed by a four foot fence, separated from remaining play area by that fence, and locked and inaccessible when not in use. The gate to the pool was unlocked. .1403(j) Technical assistance was provided as follows: The following items were cited as violations. Compliance is due by 3/11/25: Item #721 The tricycle with the cracked seat was removed from playground space 2. The rusted cart was removed from the afterschool playground. The rusted chains must be removed from the basketball hoop on the afterschool playground to reach compliance. We discussed that the basketball hoop can still be used without a new chain, so compliance will be met by removing the rusted chain. Item #806 The gate to the pool was locked during the visit. This was corrected. I recommend including the gate for the pool in the daily playground checks. Item #620 To reach compliance, the peeling paint must be repaired or made inaccessible to children. We discussed this can be accomplished by placing furniture in front of the area or painting over the peeling paint. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is under a state of emergency. Additional time and guidance is given to meet compliance with certain violations. Please note, violations may be cited during future visits if compliance is not met: Item 1030 Employment Application: Application for employment and date of birth shall be on file for all staff. Print the application filled out by E. Corn, hired on 2/25/25, and maintain it in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Staff L. Wright (Higgins) must receive an updated Criminal Background Check qualifying letter by 3/6/25. As a reminder, staff can begin the Criminal Background Check process up to six (6) months prior to the expiration date of the current letter. On-going training requirements: Annual on-going training period differs for each staff member. The training period is based on the date of employment. For example, if a person is hired on 2/14/19, the ongoing training period for this person is 2/14/24 through 2/13/25. - ITS/SDS training counts in on-going training hours. - CPR/First Aid training does not count in on-going training hours - The topics for on-going training shall be related to the following areas: a. Planning a safe, healthy learning environment; b. Steps to advance children's physical and intellectual development; c. Positive ways to support children's social and emotional development; d. Strategies to establish productive relationships with families; e. Strategies to manage an effective program operation; f. Maintaining a commitment to professionalism; g. Observing and recording children's behavior; h. Principles of child growth and development; and i. Learning activities that promote inclusion of children with special needs. - Each person’s required training hours is based on the education listed on the WORkS letter. On-going training requirements for staff members: Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. Related Degree to EC/CD are Elementary Education, Psychology and Sociology The staff members with the related degree shall contact the WORKS unit to update their status. Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 49 Completed Date: 2/25/2025 Age: From 0 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. Kaoru Eddins, Child Care Consultant, accompanied me today. A signed copy of the visit summary was emailed to you. Ms. Justice and Mishayla McMillan, Administrator, were present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent (84%) as of 2/24/25. The North Carolina Secretary of State website was viewed prior to today’s visit and the Business Corporation, Child Development Schools North Carolina, LLC, is current/active as of 2/24/25. Permit type – Five (5) star license issued 3/1/24 Special Services/Restrictions – 1st shift (daytime care), meets enhanced ratios, meets enhanced space. The facility is approved to provide transportation. The last fire drill was practiced on 2/19/25. The last shelter-in-place drill was practiced on 12/13/24. The last playground inspection was documented on 1/23/25. The last fire inspection was approved on 3/12/24. The last sanitation inspection was conducted on 4/1/24 with eight (8) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is High Reach Learning. The program does provide transportation. You stated that you do transport eighteen (18) children ages 5-10 years old from their school to the facility for afterschool. The program has two (2) buses, and both are used to transport the children. Both buses have current registration. Tires on the buses are in excellent condition. No tears were found on the seats on both buses. Both vehicles have mounted fire extinguishers and first aid kit. The vehicle insurance for both buses are valid through 11/15/25. Emergency information for the children who rise buses are filed in the binder, and the child’s pictures are attached to the application. Two (2) vehicles were monitored today. Upon arrival we were greeted by Ms. McMillan. In classroom space 3, children explored their environment, through walking and crawling, explored plush books, and engaged in routine caregiving activities like handwashing, diapering and feeding. In classroom space 2, children pretended to care for baby dolls and freely explored accessible, age appropriate toys. In classroom space 10, children listened to a story read aloud by the teachers. In classroom space 11, children engaged in a music and movement activity before transitioning to outdoor play. During the transition to outdoor play, a name to face check was conducted. In classroom space 12, children were children were engaged in a large group discussion about wishes. In classroom space 14, children pretended to cook food and be doctors in dramatic play and drew pictures with markers. Children from classroom space 7 played outside, riding scooters, balancing on balance beams, and played chasing games with peers. Interactions were positive and nurturing. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Peeling paint was observed in the back left corner of classroom space 10. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. One (1) tricycle had a cracked seat on playground space 2. The net for the basketball hoop on the Afterschool playground was rusted and broken. A cart on the afterschool playground was rusted in various places. G.S. 110-91(6); .0601(b) 806 An outdoor swimming pool located on the premises was not enclosed by a four foot fence, separated from remaining play area by that fence, and locked and inaccessible when not in use. The gate to the pool was unlocked. .1403(j) Technical assistance was provided as follows: The following items were cited as violations. Compliance is due by 3/11/25: Item #721 The tricycle with the cracked seat was removed from playground space 2. The rusted cart was removed from the afterschool playground. The rusted chains must be removed from the basketball hoop on the afterschool playground to reach compliance. We discussed that the basketball hoop can still be used without a new chain, so compliance will be met by removing the rusted chain. Item #806 The gate to the pool was locked during the visit. This was corrected. I recommend including the gate for the pool in the daily playground checks. Item #620 To reach compliance, the peeling paint must be repaired or made inaccessible to children. We discussed this can be accomplished by placing furniture in front of the area or painting over the peeling paint. The following items were not cited as violations during the visit today. Due to Tropical Storm Helene, our area is under a state of emergency. Additional time and guidance is given to meet compliance with certain violations. Please note, violations may be cited during future visits if compliance is not met: Item 1030 Employment Application: Application for employment and date of birth shall be on file for all staff. Print the application filled out by E. Corn, hired on 2/25/25, and maintain it in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall PO Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Staff L. Wright (Higgins) must receive an updated Criminal Background Check qualifying letter by 3/6/25. As a reminder, staff can begin the Criminal Background Check process up to six (6) months prior to the expiration date of the current letter. On-going training requirements: Annual on-going training period differs for each staff member. The training period is based on the date of employment. For example, if a person is hired on 2/14/19, the ongoing training period for this person is 2/14/24 through 2/13/25. - ITS/SDS training counts in on-going training hours. - CPR/First Aid training does not count in on-going training hours - The topics for on-going training shall be related to the following areas: a. Planning a safe, healthy learning environment; b. Steps to advance children's physical and intellectual development; c. Positive ways to support children's social and emotional development; d. Strategies to establish productive relationships with families; e. Strategies to manage an effective program operation; f. Maintaining a commitment to professionalism; g. Observing and recording children's behavior; h. Principles of child growth and development; and i. Learning activities that promote inclusion of children with special needs. - Each person’s required training hours is based on the education listed on the WORkS letter. On-going training requirements for staff members: Staff members with BA/BS degree in EC/CD or related degree is required to complete five (5) hours of annual training. Related Degree to EC/CD are Elementary Education, Psychology and Sociology The staff members with the related degree shall contact the WORKS unit to update their status. Staff members with AAS degree in EC/CD or related field and/or with EC admin credential are required to complete eight (8) hours of annual training. Staff members with North Carolina Early Childhood Credential (NCECC) are required to complete ten (10) hours of training. If none of the other criteria mentioned above apply to the staff members, they are required to complete twenty (20) hours of annual training. Part-time staff members’ may choose to complete the training ours listed below: If staff members work 0-10 hours/week, the required annual training hours is five (5) hours. If staff members work 11-20 hours/week, the required annual training hours is ten (10) hours. If staff members work 21-30 hours/week, the required annual training hours is fifteen (15) hours. If staff members work 31-40 hours/week, the required annual training hours is twenty (20) hours. Lead Paint and Asbestos Testing: In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. Criminal Background Check Provider Portal: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Approved Space: If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Fire Inspection: Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Child Maltreatment Training: As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. WORKS: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Health and Safety Training: It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/28/2024 Number Present: 52 Completed Date: 8/28/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Justice was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percent (81%) as of 8/27/24. The last fire drill was practiced on 8/27/24. The last emergency drill, lockdown drill, was practiced on 6/14/24. The last fire inspection was approved on 3/12/24. The program’s most recent sanitation inspection was completed on 4/1/24, with eight (8) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. There are two (2) new staff. Two (2) new staff files were monitored today. Upon arrival I was greeted by Ms. Justice and Mishayla McMillan, Assistant Director. Ms. Justice accompanied me on the walk through of caregiving spaces. In classroom space 6, children were drawing pictures with markers and hanging their artwork on the wall, building ramps for cars with wooden blocks, and pretended to cook in the dramatic play kitchen. In classroom space 7, children came in from outdoor play for a water break and cool down. A name to face count was conducted as children crossed the threshold. In classroom space 3, children were being fed and soothed by caregivers, sleeping in a crib and explored the classroom through crawling and cruising. In classroom space 2, children explored third classroom through walking and cruising, were soothed by caregivers and explored soft toys. In classroom space 10, children explored rattling balls, pretended to wash dishes in a dramatic play kitchen, and were reading books with the caregiver. Classrooms 11 and 9 were playing outside on playground space 1. Children were observed digging in the sand with various tools and dumping sand into a toy shopping cart. Children were also observed engaged in gross motor play with riding and push toys. Interactions were positive and nurturing. Children’s need were met immediately. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In classroom space 7, children came in from outside and sat at the tables. They did not wash their hands prior to sitting at the tables. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. An outlet cover was loose from its fastening and could be easily moved to expose a small gap in the wall in the reading area of classroom space 9. G.S. 110-91(6); .0601(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The Medical Action Plan for seizures for one (1) child was updated on 6/1/23 .0801(b) Technical Assistance provided as follows: Item #608 In your letter of compliance, include a statement that indicates how you will ensure handwashing occurs in accordance with the rule below. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Item #721 Plan to tighten the outlet cover in classroom space 9 or make the outlet inaccessible by placing furniture in front of the outlet. 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Item #1835 The Medical Action Plan for seizure for the one (1) child must be updated by a parent or medical professional immediately. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/11/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed age grouping for the afterschool program on days that you are short staffed. Please see the rules below regarding age grouping: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: 1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; As a refresher please see the rule below regarding supervision while children are eating: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Ensure staff are not attending to other duties such as putting out cots while children are eating. Staff S. Shelton and H. Hamlin must have CPR/ First Aid training completed by 11/4/24. Staff H. Hamlin’s Criminal Background Check qualifying letter will expire 12/3/24. Staff A. Hall’s Criminal Background Check qualifying letter will expire 11/15/24. We discussed staff should begin this process as soon as possible to avoid delays or technical issues in updating their Criminal Background checks. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/28/2024 Number Present: 52 Completed Date: 8/28/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Justice was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percent (81%) as of 8/27/24. The last fire drill was practiced on 8/27/24. The last emergency drill, lockdown drill, was practiced on 6/14/24. The last fire inspection was approved on 3/12/24. The program’s most recent sanitation inspection was completed on 4/1/24, with eight (8) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. There are two (2) new staff. Two (2) new staff files were monitored today. Upon arrival I was greeted by Ms. Justice and Mishayla McMillan, Assistant Director. Ms. Justice accompanied me on the walk through of caregiving spaces. In classroom space 6, children were drawing pictures with markers and hanging their artwork on the wall, building ramps for cars with wooden blocks, and pretended to cook in the dramatic play kitchen. In classroom space 7, children came in from outdoor play for a water break and cool down. A name to face count was conducted as children crossed the threshold. In classroom space 3, children were being fed and soothed by caregivers, sleeping in a crib and explored the classroom through crawling and cruising. In classroom space 2, children explored third classroom through walking and cruising, were soothed by caregivers and explored soft toys. In classroom space 10, children explored rattling balls, pretended to wash dishes in a dramatic play kitchen, and were reading books with the caregiver. Classrooms 11 and 9 were playing outside on playground space 1. Children were observed digging in the sand with various tools and dumping sand into a toy shopping cart. Children were also observed engaged in gross motor play with riding and push toys. Interactions were positive and nurturing. Children’s need were met immediately. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In classroom space 7, children came in from outside and sat at the tables. They did not wash their hands prior to sitting at the tables. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. An outlet cover was loose from its fastening and could be easily moved to expose a small gap in the wall in the reading area of classroom space 9. G.S. 110-91(6); .0601(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The Medical Action Plan for seizures for one (1) child was updated on 6/1/23 .0801(b) Technical Assistance provided as follows: Item #608 In your letter of compliance, include a statement that indicates how you will ensure handwashing occurs in accordance with the rule below. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Item #721 Plan to tighten the outlet cover in classroom space 9 or make the outlet inaccessible by placing furniture in front of the outlet. 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Item #1835 The Medical Action Plan for seizure for the one (1) child must be updated by a parent or medical professional immediately. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/11/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed age grouping for the afterschool program on days that you are short staffed. Please see the rules below regarding age grouping: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: 1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; As a refresher please see the rule below regarding supervision while children are eating: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Ensure staff are not attending to other duties such as putting out cots while children are eating. Staff S. Shelton and H. Hamlin must have CPR/ First Aid training completed by 11/4/24. Staff H. Hamlin’s Criminal Background Check qualifying letter will expire 12/3/24. Staff A. Hall’s Criminal Background Check qualifying letter will expire 11/15/24. We discussed staff should begin this process as soon as possible to avoid delays or technical issues in updating their Criminal Background checks. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0801 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/28/2024 Number Present: 52 Completed Date: 8/28/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Justice was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percent (81%) as of 8/27/24. The last fire drill was practiced on 8/27/24. The last emergency drill, lockdown drill, was practiced on 6/14/24. The last fire inspection was approved on 3/12/24. The program’s most recent sanitation inspection was completed on 4/1/24, with eight (8) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. There are two (2) new staff. Two (2) new staff files were monitored today. Upon arrival I was greeted by Ms. Justice and Mishayla McMillan, Assistant Director. Ms. Justice accompanied me on the walk through of caregiving spaces. In classroom space 6, children were drawing pictures with markers and hanging their artwork on the wall, building ramps for cars with wooden blocks, and pretended to cook in the dramatic play kitchen. In classroom space 7, children came in from outdoor play for a water break and cool down. A name to face count was conducted as children crossed the threshold. In classroom space 3, children were being fed and soothed by caregivers, sleeping in a crib and explored the classroom through crawling and cruising. In classroom space 2, children explored third classroom through walking and cruising, were soothed by caregivers and explored soft toys. In classroom space 10, children explored rattling balls, pretended to wash dishes in a dramatic play kitchen, and were reading books with the caregiver. Classrooms 11 and 9 were playing outside on playground space 1. Children were observed digging in the sand with various tools and dumping sand into a toy shopping cart. Children were also observed engaged in gross motor play with riding and push toys. Interactions were positive and nurturing. Children’s need were met immediately. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In classroom space 7, children came in from outside and sat at the tables. They did not wash their hands prior to sitting at the tables. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. An outlet cover was loose from its fastening and could be easily moved to expose a small gap in the wall in the reading area of classroom space 9. G.S. 110-91(6); .0601(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The Medical Action Plan for seizures for one (1) child was updated on 6/1/23 .0801(b) Technical Assistance provided as follows: Item #608 In your letter of compliance, include a statement that indicates how you will ensure handwashing occurs in accordance with the rule below. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Item #721 Plan to tighten the outlet cover in classroom space 9 or make the outlet inaccessible by placing furniture in front of the outlet. 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Item #1835 The Medical Action Plan for seizure for the one (1) child must be updated by a parent or medical professional immediately. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/11/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed age grouping for the afterschool program on days that you are short staffed. Please see the rules below regarding age grouping: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: 1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; As a refresher please see the rule below regarding supervision while children are eating: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Ensure staff are not attending to other duties such as putting out cots while children are eating. Staff S. Shelton and H. Hamlin must have CPR/ First Aid training completed by 11/4/24. Staff H. Hamlin’s Criminal Background Check qualifying letter will expire 12/3/24. Staff A. Hall’s Criminal Background Check qualifying letter will expire 11/15/24. We discussed staff should begin this process as soon as possible to avoid delays or technical issues in updating their Criminal Background checks. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/28/2024 Number Present: 52 Completed Date: 8/28/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Justice was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percent (81%) as of 8/27/24. The last fire drill was practiced on 8/27/24. The last emergency drill, lockdown drill, was practiced on 6/14/24. The last fire inspection was approved on 3/12/24. The program’s most recent sanitation inspection was completed on 4/1/24, with eight (8) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. There are two (2) new staff. Two (2) new staff files were monitored today. Upon arrival I was greeted by Ms. Justice and Mishayla McMillan, Assistant Director. Ms. Justice accompanied me on the walk through of caregiving spaces. In classroom space 6, children were drawing pictures with markers and hanging their artwork on the wall, building ramps for cars with wooden blocks, and pretended to cook in the dramatic play kitchen. In classroom space 7, children came in from outdoor play for a water break and cool down. A name to face count was conducted as children crossed the threshold. In classroom space 3, children were being fed and soothed by caregivers, sleeping in a crib and explored the classroom through crawling and cruising. In classroom space 2, children explored third classroom through walking and cruising, were soothed by caregivers and explored soft toys. In classroom space 10, children explored rattling balls, pretended to wash dishes in a dramatic play kitchen, and were reading books with the caregiver. Classrooms 11 and 9 were playing outside on playground space 1. Children were observed digging in the sand with various tools and dumping sand into a toy shopping cart. Children were also observed engaged in gross motor play with riding and push toys. Interactions were positive and nurturing. Children’s need were met immediately. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In classroom space 7, children came in from outside and sat at the tables. They did not wash their hands prior to sitting at the tables. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. An outlet cover was loose from its fastening and could be easily moved to expose a small gap in the wall in the reading area of classroom space 9. G.S. 110-91(6); .0601(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The Medical Action Plan for seizures for one (1) child was updated on 6/1/23 .0801(b) Technical Assistance provided as follows: Item #608 In your letter of compliance, include a statement that indicates how you will ensure handwashing occurs in accordance with the rule below. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Item #721 Plan to tighten the outlet cover in classroom space 9 or make the outlet inaccessible by placing furniture in front of the outlet. 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Item #1835 The Medical Action Plan for seizure for the one (1) child must be updated by a parent or medical professional immediately. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/11/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed age grouping for the afterschool program on days that you are short staffed. Please see the rules below regarding age grouping: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: 1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; As a refresher please see the rule below regarding supervision while children are eating: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Ensure staff are not attending to other duties such as putting out cots while children are eating. Staff S. Shelton and H. Hamlin must have CPR/ First Aid training completed by 11/4/24. Staff H. Hamlin’s Criminal Background Check qualifying letter will expire 12/3/24. Staff A. Hall’s Criminal Background Check qualifying letter will expire 11/15/24. We discussed staff should begin this process as soon as possible to avoid delays or technical issues in updating their Criminal Background checks. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/28/2024 Number Present: 52 Completed Date: 8/28/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Justice was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percent (81%) as of 8/27/24. The last fire drill was practiced on 8/27/24. The last emergency drill, lockdown drill, was practiced on 6/14/24. The last fire inspection was approved on 3/12/24. The program’s most recent sanitation inspection was completed on 4/1/24, with eight (8) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. There are two (2) new staff. Two (2) new staff files were monitored today. Upon arrival I was greeted by Ms. Justice and Mishayla McMillan, Assistant Director. Ms. Justice accompanied me on the walk through of caregiving spaces. In classroom space 6, children were drawing pictures with markers and hanging their artwork on the wall, building ramps for cars with wooden blocks, and pretended to cook in the dramatic play kitchen. In classroom space 7, children came in from outdoor play for a water break and cool down. A name to face count was conducted as children crossed the threshold. In classroom space 3, children were being fed and soothed by caregivers, sleeping in a crib and explored the classroom through crawling and cruising. In classroom space 2, children explored third classroom through walking and cruising, were soothed by caregivers and explored soft toys. In classroom space 10, children explored rattling balls, pretended to wash dishes in a dramatic play kitchen, and were reading books with the caregiver. Classrooms 11 and 9 were playing outside on playground space 1. Children were observed digging in the sand with various tools and dumping sand into a toy shopping cart. Children were also observed engaged in gross motor play with riding and push toys. Interactions were positive and nurturing. Children’s need were met immediately. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In classroom space 7, children came in from outside and sat at the tables. They did not wash their hands prior to sitting at the tables. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. An outlet cover was loose from its fastening and could be easily moved to expose a small gap in the wall in the reading area of classroom space 9. G.S. 110-91(6); .0601(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The Medical Action Plan for seizures for one (1) child was updated on 6/1/23 .0801(b) Technical Assistance provided as follows: Item #608 In your letter of compliance, include a statement that indicates how you will ensure handwashing occurs in accordance with the rule below. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Item #721 Plan to tighten the outlet cover in classroom space 9 or make the outlet inaccessible by placing furniture in front of the outlet. 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Item #1835 The Medical Action Plan for seizure for the one (1) child must be updated by a parent or medical professional immediately. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/11/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed age grouping for the afterschool program on days that you are short staffed. Please see the rules below regarding age grouping: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: 1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; As a refresher please see the rule below regarding supervision while children are eating: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Ensure staff are not attending to other duties such as putting out cots while children are eating. Staff S. Shelton and H. Hamlin must have CPR/ First Aid training completed by 11/4/24. Staff H. Hamlin’s Criminal Background Check qualifying letter will expire 12/3/24. Staff A. Hall’s Criminal Background Check qualifying letter will expire 11/15/24. We discussed staff should begin this process as soon as possible to avoid delays or technical issues in updating their Criminal Background checks. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: KAITLYN MARSHALL Operation Type: Center Case Number: Visit Date: 8/28/2024 Number Present: 52 Completed Date: 8/28/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a Routine Unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaitlyn Marshall, Child Care Consultant and also signed by Jamie Justice, Administrator, during the visit. An electronic signed copy of the visit summary was emailed to you. Ms. Justice was present and available to ask and answer questions throughout the visit today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, CPR / First Aid, special training, CBC qualification, ITS – SIDS, Emergency Medical Care plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate / approved space, program records, license posted, and permit restrictions. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-one percent (81%) as of 8/27/24. The last fire drill was practiced on 8/27/24. The last emergency drill, lockdown drill, was practiced on 6/14/24. The last fire inspection was approved on 3/12/24. The program’s most recent sanitation inspection was completed on 4/1/24, with eight (8) demerits for a superior rating. The Emergency Medical Care Plan was posted and current. There are two (2) new staff. Two (2) new staff files were monitored today. Upon arrival I was greeted by Ms. Justice and Mishayla McMillan, Assistant Director. Ms. Justice accompanied me on the walk through of caregiving spaces. In classroom space 6, children were drawing pictures with markers and hanging their artwork on the wall, building ramps for cars with wooden blocks, and pretended to cook in the dramatic play kitchen. In classroom space 7, children came in from outdoor play for a water break and cool down. A name to face count was conducted as children crossed the threshold. In classroom space 3, children were being fed and soothed by caregivers, sleeping in a crib and explored the classroom through crawling and cruising. In classroom space 2, children explored third classroom through walking and cruising, were soothed by caregivers and explored soft toys. In classroom space 10, children explored rattling balls, pretended to wash dishes in a dramatic play kitchen, and were reading books with the caregiver. Classrooms 11 and 9 were playing outside on playground space 1. Children were observed digging in the sand with various tools and dumping sand into a toy shopping cart. Children were also observed engaged in gross motor play with riding and push toys. Interactions were positive and nurturing. Children’s need were met immediately. Supervision was adequate. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were cited during the visit today: Violation Number Comment Rule 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In classroom space 7, children came in from outside and sat at the tables. They did not wash their hands prior to sitting at the tables. 15A NCAC 18A .2803(c) 721 All equipment and furnishings were not in good repair. An outlet cover was loose from its fastening and could be easily moved to expose a small gap in the wall in the reading area of classroom space 9. G.S. 110-91(6); .0601(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The Medical Action Plan for seizures for one (1) child was updated on 6/1/23 .0801(b) Technical Assistance provided as follows: Item #608 In your letter of compliance, include a statement that indicates how you will ensure handwashing occurs in accordance with the rule below. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands as follows: (1) upon arrival at the child care center; (2) after each diaper change or visit to the toilet; (3) before eating meals or snacks; (4) before and after water play; (5) after being outdoors; and (6) after handling animals or animal cages. Item #721 Plan to tighten the outlet cover in classroom space 9 or make the outlet inaccessible by placing furniture in front of the outlet. 10A NCAC 09 .0601 SAFE ENVIRONMENT (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, that include instructions from the manufacturer, those manufacturer's instructions shall be kept on file at the center, unless they are available electronically for review. Item #1835 The Medical Action Plan for seizure for the one (1) child must be updated by a parent or medical professional immediately. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 9/11/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaitlyn.marshall@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaitlyn Marshall P.O. Box 19531 Asheville, NC 28815 Please call me at 828-713-8192, or email kaitlyn.marshall@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed age grouping for the afterschool program on days that you are short staffed. Please see the rules below regarding age grouping: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: 1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; As a refresher please see the rule below regarding supervision while children are eating: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (5) staff must be able to see and hear children aged birth to five years old while the children are eating. Ensure staff are not attending to other duties such as putting out cots while children are eating. Staff S. Shelton and H. Hamlin must have CPR/ First Aid training completed by 11/4/24. Staff H. Hamlin’s Criminal Background Check qualifying letter will expire 12/3/24. Staff A. Hall’s Criminal Background Check qualifying letter will expire 11/15/24. We discussed staff should begin this process as soon as possible to avoid delays or technical issues in updating their Criminal Background checks. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaitlyn.marshall@dhhs.nc.gov or 828-713-8192, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 57 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jamie Justice, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 262 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 4/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/23/24. The last sanitation inspection was completed on 4/1/24 with eight (8) demerits for a Superior classification. The last approved fire inspection was completed on 3/12/24. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan must be completed on or before 7/1/24. Jamie Justice, Administrator, completed EPR training on 3/13/23. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed eating breakfast, participating in free play, outdoor play, large group activities, and routine care. The breakfast today was a cheddar cheese omelette, mandarin oranges, and milk as listed on the menu. Three (3) children files were monitored. There are sixteen (16) staff. Five (5) staff files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 1020 All lead teachers did not have at least a NC Early Childhood Credential or its equivalent or were not enrolled within 6 months of hire, and/or did not complete the credential or it's equivalency within 2 years. The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. GS 110-91(8) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheet. .1103(a) 1123 All vehicles used to transport children were not free of hazards. Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholstery that allows children to remove the interior padding of the seat. 10A NCAC 09 .1002(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #1123 - Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholster that allows children to remove the interior padding of the seat. We discussed that the upholstery must be in good repair to where children cannot remove the interior padding. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Item #1048 – One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. Item #1049 – One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. B. Harkins must successfully complete CPR and First Aid training. We discussed that a CPR and First Aid training is available through the American Red Cross at the Asheville location on 5/9/24 and 5/11/24. Both dates are for a blended course, Adult and Pediatric First Aid/CPR/AED, of virtual training and in-person training. If other options are found to meet the requirement and allow for compliance on or before 5/15/24, then we can discuss those options. If B. Harkins does not successfully complete the required CPR and First Aid training, a follow-up visit may be conducted and repeat violations may be cited. New staff are required to complete CPR and First Aid training within 90 days of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017, training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018 or for new staff hired on or after September 1, 2017 training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. Item #1899 – The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. We discussed that all health and safety topics must be completed every five years. J. Justice must complete required health and safety trainings on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Item #1020 - The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. We discussed that A. Allman must enroll in EDU 119 or provide an education status letter from WORKS to show she meets requirements for the lead teacher position. § 110-91. Mandatory standards for a license. (8) All lead teachers in a child care center shall have at least a North Carolina Early Childhood Credential or its equivalent as determined by the Department. Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. Item #1052 - One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheets. S. Donati must complete an additional 1.5 hours of on-going training on or before 5/15/24. L. Wright must completed ten (10) hours of on-going training on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Refer to the chart in the child care rules. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/15/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. Erin Norris, second Administrator, is no longer working at this site. A second administrator is required due to the capacity of the facility at 262 children. The pre-service requirements for administrators form was emailed to you during the visit today. The form will need to be completed and signed by the assistant director, Mishayla McMillan, and signed by the legal operator, Amanda Blakely. We discussed the medical action plan is to be attached to the application in child files if applicable. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. We discussed outdoor space #1, the playground for infants, toddlers, and twos is not being used currently due to a need to complete a thorough sweep of the playground after recent maintenance work. Reminder that all children must go outdoors daily. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (c) When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: Refer to the chart in the child care rules. We discussed that car seats are required to be used in the buses to transport children and reviewed the Buckle Up NC website - https://www.buckleupnc.org/occupant-restraint-laws/child-passenger-safety-law-faqs/. Additional information from the website is included below. Are school buses included under this law? It depends on how big the bus is. Small school buses (those weighing less than 10,000 pounds) are required to have seat belts and therefore the NC Child Passenger Safety Law does apply. Are child day care centers, summer camps, schools, churches and other organizations covered under this law? No type of organization is exempt from the NC CPS Law, only types of vehicles. Organizations using vans or other passenger vehicles other than large buses to transport children are covered and must comply with all provisions of the NC CPS law. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0801 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 57 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jamie Justice, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 262 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 4/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/23/24. The last sanitation inspection was completed on 4/1/24 with eight (8) demerits for a Superior classification. The last approved fire inspection was completed on 3/12/24. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan must be completed on or before 7/1/24. Jamie Justice, Administrator, completed EPR training on 3/13/23. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed eating breakfast, participating in free play, outdoor play, large group activities, and routine care. The breakfast today was a cheddar cheese omelette, mandarin oranges, and milk as listed on the menu. Three (3) children files were monitored. There are sixteen (16) staff. Five (5) staff files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 1020 All lead teachers did not have at least a NC Early Childhood Credential or its equivalent or were not enrolled within 6 months of hire, and/or did not complete the credential or it's equivalency within 2 years. The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. GS 110-91(8) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheet. .1103(a) 1123 All vehicles used to transport children were not free of hazards. Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholstery that allows children to remove the interior padding of the seat. 10A NCAC 09 .1002(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #1123 - Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholster that allows children to remove the interior padding of the seat. We discussed that the upholstery must be in good repair to where children cannot remove the interior padding. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Item #1048 – One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. Item #1049 – One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. B. Harkins must successfully complete CPR and First Aid training. We discussed that a CPR and First Aid training is available through the American Red Cross at the Asheville location on 5/9/24 and 5/11/24. Both dates are for a blended course, Adult and Pediatric First Aid/CPR/AED, of virtual training and in-person training. If other options are found to meet the requirement and allow for compliance on or before 5/15/24, then we can discuss those options. If B. Harkins does not successfully complete the required CPR and First Aid training, a follow-up visit may be conducted and repeat violations may be cited. New staff are required to complete CPR and First Aid training within 90 days of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017, training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018 or for new staff hired on or after September 1, 2017 training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. Item #1899 – The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. We discussed that all health and safety topics must be completed every five years. J. Justice must complete required health and safety trainings on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Item #1020 - The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. We discussed that A. Allman must enroll in EDU 119 or provide an education status letter from WORKS to show she meets requirements for the lead teacher position. § 110-91. Mandatory standards for a license. (8) All lead teachers in a child care center shall have at least a North Carolina Early Childhood Credential or its equivalent as determined by the Department. Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. Item #1052 - One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheets. S. Donati must complete an additional 1.5 hours of on-going training on or before 5/15/24. L. Wright must completed ten (10) hours of on-going training on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Refer to the chart in the child care rules. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/15/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. Erin Norris, second Administrator, is no longer working at this site. A second administrator is required due to the capacity of the facility at 262 children. The pre-service requirements for administrators form was emailed to you during the visit today. The form will need to be completed and signed by the assistant director, Mishayla McMillan, and signed by the legal operator, Amanda Blakely. We discussed the medical action plan is to be attached to the application in child files if applicable. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. We discussed outdoor space #1, the playground for infants, toddlers, and twos is not being used currently due to a need to complete a thorough sweep of the playground after recent maintenance work. Reminder that all children must go outdoors daily. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (c) When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: Refer to the chart in the child care rules. We discussed that car seats are required to be used in the buses to transport children and reviewed the Buckle Up NC website - https://www.buckleupnc.org/occupant-restraint-laws/child-passenger-safety-law-faqs/. Additional information from the website is included below. Are school buses included under this law? It depends on how big the bus is. Small school buses (those weighing less than 10,000 pounds) are required to have seat belts and therefore the NC Child Passenger Safety Law does apply. Are child day care centers, summer camps, schools, churches and other organizations covered under this law? No type of organization is exempt from the NC CPS Law, only types of vehicles. Organizations using vans or other passenger vehicles other than large buses to transport children are covered and must comply with all provisions of the NC CPS law. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 57 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jamie Justice, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 262 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 4/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/23/24. The last sanitation inspection was completed on 4/1/24 with eight (8) demerits for a Superior classification. The last approved fire inspection was completed on 3/12/24. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan must be completed on or before 7/1/24. Jamie Justice, Administrator, completed EPR training on 3/13/23. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed eating breakfast, participating in free play, outdoor play, large group activities, and routine care. The breakfast today was a cheddar cheese omelette, mandarin oranges, and milk as listed on the menu. Three (3) children files were monitored. There are sixteen (16) staff. Five (5) staff files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 1020 All lead teachers did not have at least a NC Early Childhood Credential or its equivalent or were not enrolled within 6 months of hire, and/or did not complete the credential or it's equivalency within 2 years. The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. GS 110-91(8) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheet. .1103(a) 1123 All vehicles used to transport children were not free of hazards. Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholstery that allows children to remove the interior padding of the seat. 10A NCAC 09 .1002(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #1123 - Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholster that allows children to remove the interior padding of the seat. We discussed that the upholstery must be in good repair to where children cannot remove the interior padding. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Item #1048 – One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. Item #1049 – One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. B. Harkins must successfully complete CPR and First Aid training. We discussed that a CPR and First Aid training is available through the American Red Cross at the Asheville location on 5/9/24 and 5/11/24. Both dates are for a blended course, Adult and Pediatric First Aid/CPR/AED, of virtual training and in-person training. If other options are found to meet the requirement and allow for compliance on or before 5/15/24, then we can discuss those options. If B. Harkins does not successfully complete the required CPR and First Aid training, a follow-up visit may be conducted and repeat violations may be cited. New staff are required to complete CPR and First Aid training within 90 days of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017, training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018 or for new staff hired on or after September 1, 2017 training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. Item #1899 – The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. We discussed that all health and safety topics must be completed every five years. J. Justice must complete required health and safety trainings on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Item #1020 - The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. We discussed that A. Allman must enroll in EDU 119 or provide an education status letter from WORKS to show she meets requirements for the lead teacher position. § 110-91. Mandatory standards for a license. (8) All lead teachers in a child care center shall have at least a North Carolina Early Childhood Credential or its equivalent as determined by the Department. Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. Item #1052 - One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheets. S. Donati must complete an additional 1.5 hours of on-going training on or before 5/15/24. L. Wright must completed ten (10) hours of on-going training on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Refer to the chart in the child care rules. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/15/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. Erin Norris, second Administrator, is no longer working at this site. A second administrator is required due to the capacity of the facility at 262 children. The pre-service requirements for administrators form was emailed to you during the visit today. The form will need to be completed and signed by the assistant director, Mishayla McMillan, and signed by the legal operator, Amanda Blakely. We discussed the medical action plan is to be attached to the application in child files if applicable. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. We discussed outdoor space #1, the playground for infants, toddlers, and twos is not being used currently due to a need to complete a thorough sweep of the playground after recent maintenance work. Reminder that all children must go outdoors daily. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (c) When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: Refer to the chart in the child care rules. We discussed that car seats are required to be used in the buses to transport children and reviewed the Buckle Up NC website - https://www.buckleupnc.org/occupant-restraint-laws/child-passenger-safety-law-faqs/. Additional information from the website is included below. Are school buses included under this law? It depends on how big the bus is. Small school buses (those weighing less than 10,000 pounds) are required to have seat belts and therefore the NC Child Passenger Safety Law does apply. Are child day care centers, summer camps, schools, churches and other organizations covered under this law? No type of organization is exempt from the NC CPS Law, only types of vehicles. Organizations using vans or other passenger vehicles other than large buses to transport children are covered and must comply with all provisions of the NC CPS law. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 57 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jamie Justice, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 262 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 4/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/23/24. The last sanitation inspection was completed on 4/1/24 with eight (8) demerits for a Superior classification. The last approved fire inspection was completed on 3/12/24. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan must be completed on or before 7/1/24. Jamie Justice, Administrator, completed EPR training on 3/13/23. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed eating breakfast, participating in free play, outdoor play, large group activities, and routine care. The breakfast today was a cheddar cheese omelette, mandarin oranges, and milk as listed on the menu. Three (3) children files were monitored. There are sixteen (16) staff. Five (5) staff files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 1020 All lead teachers did not have at least a NC Early Childhood Credential or its equivalent or were not enrolled within 6 months of hire, and/or did not complete the credential or it's equivalency within 2 years. The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. GS 110-91(8) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheet. .1103(a) 1123 All vehicles used to transport children were not free of hazards. Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholstery that allows children to remove the interior padding of the seat. 10A NCAC 09 .1002(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #1123 - Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholster that allows children to remove the interior padding of the seat. We discussed that the upholstery must be in good repair to where children cannot remove the interior padding. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Item #1048 – One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. Item #1049 – One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. B. Harkins must successfully complete CPR and First Aid training. We discussed that a CPR and First Aid training is available through the American Red Cross at the Asheville location on 5/9/24 and 5/11/24. Both dates are for a blended course, Adult and Pediatric First Aid/CPR/AED, of virtual training and in-person training. If other options are found to meet the requirement and allow for compliance on or before 5/15/24, then we can discuss those options. If B. Harkins does not successfully complete the required CPR and First Aid training, a follow-up visit may be conducted and repeat violations may be cited. New staff are required to complete CPR and First Aid training within 90 days of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017, training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018 or for new staff hired on or after September 1, 2017 training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. Item #1899 – The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. We discussed that all health and safety topics must be completed every five years. J. Justice must complete required health and safety trainings on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Item #1020 - The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. We discussed that A. Allman must enroll in EDU 119 or provide an education status letter from WORKS to show she meets requirements for the lead teacher position. § 110-91. Mandatory standards for a license. (8) All lead teachers in a child care center shall have at least a North Carolina Early Childhood Credential or its equivalent as determined by the Department. Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. Item #1052 - One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheets. S. Donati must complete an additional 1.5 hours of on-going training on or before 5/15/24. L. Wright must completed ten (10) hours of on-going training on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Refer to the chart in the child care rules. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/15/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. Erin Norris, second Administrator, is no longer working at this site. A second administrator is required due to the capacity of the facility at 262 children. The pre-service requirements for administrators form was emailed to you during the visit today. The form will need to be completed and signed by the assistant director, Mishayla McMillan, and signed by the legal operator, Amanda Blakely. We discussed the medical action plan is to be attached to the application in child files if applicable. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. We discussed outdoor space #1, the playground for infants, toddlers, and twos is not being used currently due to a need to complete a thorough sweep of the playground after recent maintenance work. Reminder that all children must go outdoors daily. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (c) When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: Refer to the chart in the child care rules. We discussed that car seats are required to be used in the buses to transport children and reviewed the Buckle Up NC website - https://www.buckleupnc.org/occupant-restraint-laws/child-passenger-safety-law-faqs/. Additional information from the website is included below. Are school buses included under this law? It depends on how big the bus is. Small school buses (those weighing less than 10,000 pounds) are required to have seat belts and therefore the NC Child Passenger Safety Law does apply. Are child day care centers, summer camps, schools, churches and other organizations covered under this law? No type of organization is exempt from the NC CPS Law, only types of vehicles. Organizations using vans or other passenger vehicles other than large buses to transport children are covered and must comply with all provisions of the NC CPS law. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 57 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jamie Justice, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 262 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 4/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/23/24. The last sanitation inspection was completed on 4/1/24 with eight (8) demerits for a Superior classification. The last approved fire inspection was completed on 3/12/24. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan must be completed on or before 7/1/24. Jamie Justice, Administrator, completed EPR training on 3/13/23. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed eating breakfast, participating in free play, outdoor play, large group activities, and routine care. The breakfast today was a cheddar cheese omelette, mandarin oranges, and milk as listed on the menu. Three (3) children files were monitored. There are sixteen (16) staff. Five (5) staff files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 1020 All lead teachers did not have at least a NC Early Childhood Credential or its equivalent or were not enrolled within 6 months of hire, and/or did not complete the credential or it's equivalency within 2 years. The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. GS 110-91(8) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheet. .1103(a) 1123 All vehicles used to transport children were not free of hazards. Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholstery that allows children to remove the interior padding of the seat. 10A NCAC 09 .1002(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #1123 - Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholster that allows children to remove the interior padding of the seat. We discussed that the upholstery must be in good repair to where children cannot remove the interior padding. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Item #1048 – One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. Item #1049 – One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. B. Harkins must successfully complete CPR and First Aid training. We discussed that a CPR and First Aid training is available through the American Red Cross at the Asheville location on 5/9/24 and 5/11/24. Both dates are for a blended course, Adult and Pediatric First Aid/CPR/AED, of virtual training and in-person training. If other options are found to meet the requirement and allow for compliance on or before 5/15/24, then we can discuss those options. If B. Harkins does not successfully complete the required CPR and First Aid training, a follow-up visit may be conducted and repeat violations may be cited. New staff are required to complete CPR and First Aid training within 90 days of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017, training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018 or for new staff hired on or after September 1, 2017 training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. Item #1899 – The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. We discussed that all health and safety topics must be completed every five years. J. Justice must complete required health and safety trainings on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Item #1020 - The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. We discussed that A. Allman must enroll in EDU 119 or provide an education status letter from WORKS to show she meets requirements for the lead teacher position. § 110-91. Mandatory standards for a license. (8) All lead teachers in a child care center shall have at least a North Carolina Early Childhood Credential or its equivalent as determined by the Department. Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. Item #1052 - One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheets. S. Donati must complete an additional 1.5 hours of on-going training on or before 5/15/24. L. Wright must completed ten (10) hours of on-going training on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Refer to the chart in the child care rules. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/15/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. Erin Norris, second Administrator, is no longer working at this site. A second administrator is required due to the capacity of the facility at 262 children. The pre-service requirements for administrators form was emailed to you during the visit today. The form will need to be completed and signed by the assistant director, Mishayla McMillan, and signed by the legal operator, Amanda Blakely. We discussed the medical action plan is to be attached to the application in child files if applicable. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. We discussed outdoor space #1, the playground for infants, toddlers, and twos is not being used currently due to a need to complete a thorough sweep of the playground after recent maintenance work. Reminder that all children must go outdoors daily. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (c) When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: Refer to the chart in the child care rules. We discussed that car seats are required to be used in the buses to transport children and reviewed the Buckle Up NC website - https://www.buckleupnc.org/occupant-restraint-laws/child-passenger-safety-law-faqs/. Additional information from the website is included below. Are school buses included under this law? It depends on how big the bus is. Small school buses (those weighing less than 10,000 pounds) are required to have seat belts and therefore the NC Child Passenger Safety Law does apply. Are child day care centers, summer camps, schools, churches and other organizations covered under this law? No type of organization is exempt from the NC CPS Law, only types of vehicles. Organizations using vans or other passenger vehicles other than large buses to transport children are covered and must comply with all provisions of the NC CPS law. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 57 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jamie Justice, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 262 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 4/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/23/24. The last sanitation inspection was completed on 4/1/24 with eight (8) demerits for a Superior classification. The last approved fire inspection was completed on 3/12/24. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan must be completed on or before 7/1/24. Jamie Justice, Administrator, completed EPR training on 3/13/23. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed eating breakfast, participating in free play, outdoor play, large group activities, and routine care. The breakfast today was a cheddar cheese omelette, mandarin oranges, and milk as listed on the menu. Three (3) children files were monitored. There are sixteen (16) staff. Five (5) staff files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 1020 All lead teachers did not have at least a NC Early Childhood Credential or its equivalent or were not enrolled within 6 months of hire, and/or did not complete the credential or it's equivalency within 2 years. The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. GS 110-91(8) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheet. .1103(a) 1123 All vehicles used to transport children were not free of hazards. Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholstery that allows children to remove the interior padding of the seat. 10A NCAC 09 .1002(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #1123 - Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholster that allows children to remove the interior padding of the seat. We discussed that the upholstery must be in good repair to where children cannot remove the interior padding. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Item #1048 – One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. Item #1049 – One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. B. Harkins must successfully complete CPR and First Aid training. We discussed that a CPR and First Aid training is available through the American Red Cross at the Asheville location on 5/9/24 and 5/11/24. Both dates are for a blended course, Adult and Pediatric First Aid/CPR/AED, of virtual training and in-person training. If other options are found to meet the requirement and allow for compliance on or before 5/15/24, then we can discuss those options. If B. Harkins does not successfully complete the required CPR and First Aid training, a follow-up visit may be conducted and repeat violations may be cited. New staff are required to complete CPR and First Aid training within 90 days of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017, training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018 or for new staff hired on or after September 1, 2017 training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. Item #1899 – The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. We discussed that all health and safety topics must be completed every five years. J. Justice must complete required health and safety trainings on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Item #1020 - The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. We discussed that A. Allman must enroll in EDU 119 or provide an education status letter from WORKS to show she meets requirements for the lead teacher position. § 110-91. Mandatory standards for a license. (8) All lead teachers in a child care center shall have at least a North Carolina Early Childhood Credential or its equivalent as determined by the Department. Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. Item #1052 - One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheets. S. Donati must complete an additional 1.5 hours of on-going training on or before 5/15/24. L. Wright must completed ten (10) hours of on-going training on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Refer to the chart in the child care rules. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/15/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. Erin Norris, second Administrator, is no longer working at this site. A second administrator is required due to the capacity of the facility at 262 children. The pre-service requirements for administrators form was emailed to you during the visit today. The form will need to be completed and signed by the assistant director, Mishayla McMillan, and signed by the legal operator, Amanda Blakely. We discussed the medical action plan is to be attached to the application in child files if applicable. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. We discussed outdoor space #1, the playground for infants, toddlers, and twos is not being used currently due to a need to complete a thorough sweep of the playground after recent maintenance work. Reminder that all children must go outdoors daily. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (c) When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: Refer to the chart in the child care rules. We discussed that car seats are required to be used in the buses to transport children and reviewed the Buckle Up NC website - https://www.buckleupnc.org/occupant-restraint-laws/child-passenger-safety-law-faqs/. Additional information from the website is included below. Are school buses included under this law? It depends on how big the bus is. Small school buses (those weighing less than 10,000 pounds) are required to have seat belts and therefore the NC Child Passenger Safety Law does apply. Are child day care centers, summer camps, schools, churches and other organizations covered under this law? No type of organization is exempt from the NC CPS Law, only types of vehicles. Organizations using vans or other passenger vehicles other than large buses to transport children are covered and must comply with all provisions of the NC CPS law. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDCARE NETWORK #176 Facility ID: 11000954 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 57 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility is on a temporary license due to a change of ownership. Jamie Justice, Administrator, was on-site and available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 3/1/24 and is effective through 9/1/24. The restrictions include daytime care only, meets enhanced ratios, meets enhanced space, meets requirements for transportation; 262 children and ages 0-12 years. The Secretary of State website was reviewed today, and the company, Child Development Schools North Carolina, LLC, is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 4/29/24. The last shelter-in-place drill was practiced 3/15/24. The last monthly playground inspection was documented on 4/23/24. The last sanitation inspection was completed on 4/1/24 with eight (8) demerits for a Superior classification. The last approved fire inspection was completed on 3/12/24. An approved building inspection must be completed during the temporary time period. The Emergency Preparedness Response (EPR) plan must be completed on or before 7/1/24. Jamie Justice, Administrator, completed EPR training on 3/13/23. The emergency medical care (EMC) plan was posted. The incident log was in use. The children were observed eating breakfast, participating in free play, outdoor play, large group activities, and routine care. The breakfast today was a cheddar cheese omelette, mandarin oranges, and milk as listed on the menu. Three (3) children files were monitored. There are sixteen (16) staff. Five (5) staff files were monitored. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. Due to the ownership change, the facility has the option to use the previous ownership’s star rating points and be included in the rated license cycle for the previous facility, Cohort 2. It is optional to request a prep year assessment for the facility while on a temporary license. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 1020 All lead teachers did not have at least a NC Early Childhood Credential or its equivalent or were not enrolled within 6 months of hire, and/or did not complete the credential or it's equivalency within 2 years. The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. GS 110-91(8) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheet. .1103(a) 1123 All vehicles used to transport children were not free of hazards. Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholstery that allows children to remove the interior padding of the seat. 10A NCAC 09 .1002(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. .1103(b) Technical assistance for correction plan: Item #1123 - Both buses, the blue bus and the red bus, had torn upholstery that allows children to remove the interior padding. The blue bus had seven (7) car seats with torn upholstery that allows children to remove the interior padding of the seat and the red bus had six (6) car seats with torn upholster that allows children to remove the interior padding of the seat. We discussed that the upholstery must be in good repair to where children cannot remove the interior padding. 10A NCAC 09 .1002 SAFE VEHICLES (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Item #1048 – One (1) staff hired on 1/23/24 has not successfully completed First Aid training. Refer to the staff and training worksheet. Item #1049 – One (1) staff hired on 1/23/24 has not successfully completed CPR training. Refer to the staff and training worksheet. B. Harkins must successfully complete CPR and First Aid training. We discussed that a CPR and First Aid training is available through the American Red Cross at the Asheville location on 5/9/24 and 5/11/24. Both dates are for a blended course, Adult and Pediatric First Aid/CPR/AED, of virtual training and in-person training. If other options are found to meet the requirement and allow for compliance on or before 5/15/24, then we can discuss those options. If B. Harkins does not successfully complete the required CPR and First Aid training, a follow-up visit may be conducted and repeat violations may be cited. New staff are required to complete CPR and First Aid training within 90 days of employment. 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (c) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. The training shall be completed by June 30, 2018, or for new staff hired on or after September 1, 2017, training must be completed within 90 days of employment. Distance learning shall not be permitted for First Aid training. At all times when children are in care at least one staff member present must have successfully completed First Aid training, as evidenced by a certificate or card from an approved training organization. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. (d) All staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. At all times when children are in care one staff member present must have successfully completed CPR training. The training shall be completed by June 30, 2018 or for new staff hired on or after September 1, 2017 training must be completed within 90 days of employment. Distance learning shall not be permitted for CPR training. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. The Division shall post a list of approved training organizations on its website. Item #1899 – The last documented completion of health and safety training topics was 2/15/19 for a staff member that was hired on 2/14/19. Refer to the staff and training worksheets. We discussed that all health and safety topics must be completed every five years. J. Justice must complete required health and safety trainings on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (b) Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. Item #1020 - The lead teacher for infants was hired on 8/2/23 and does not have any documentation on file enrollment in the North Carolina Early Childhood Credential coursework within the first six months of employment. We discussed that A. Allman must enroll in EDU 119 or provide an education status letter from WORKS to show she meets requirements for the lead teacher position. § 110-91. Mandatory standards for a license. (8) All lead teachers in a child care center shall have at least a North Carolina Early Childhood Credential or its equivalent as determined by the Department. Lead teachers shall be enrolled in the North Carolina Early Childhood Credential coursework or its equivalent as determined by the Department within six months after becoming employed as a lead teacher or within six months after this act becomes law, whichever is later, and shall complete the credential or its equivalent within 18 months after enrollment. Item #1052 - One (1) staff, hired on 4/21/08 and is required to complete five (5) hours of on-going training, only has 3.5 hours of on-going training. One (1) staff, hired on 4/21/08 and is required to complete ten (10) hours of on-going training, has not completed any hours of on-going training between 4/21/23 and 4/21/24. Refer to the staff and training worksheets. S. Donati must complete an additional 1.5 hours of on-going training on or before 5/15/24. L. Wright must completed ten (10) hours of on-going training on or before 5/15/24. 10A NCAC 09 .1103 ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Refer to the chart in the child care rules. Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 5/15/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. *Note - The facility may choose to use staff education points from the previous ownership. Program Standards: The Initial Application for a Two Component Star Rated License can be found on the Division’s website and the Rated License Request for Review form can be requested if you choose to apply for a two through five-star rated license and have the (ERS) assessment. *Note - The facility may choose to use program standard points from the previous ownership. Quality Point: A quality point has not been determined. *Note - The facility may choose to use the quality point from the previous ownership. Curriculum: All four and five star rated license facilities must implement an approved curriculum with four year-old children. The curriculum implemented is High Reach Learning. Rated License Consultation: ITERS-R and ECERS-R A variety of different types of blocks such as wooden unit blocks, soft unit blocks, cardboard blocks, and homemade blocks with enough blocks in each set for at least three children to build a structure should be provided. The block center should be large enough for three children to build a substantial structure without interfering with one each other’s play. Art projects should allow individual expression by children. Copied, cookie cutter type art projects do not offer children an opportunity for individual expression. Allow children to choose the art media of their choice and provide a variety of materials. The following are suggestions for art materials: markers, chalk, colored pencils, paper, crayons, dry erase markers, finger paint, tape, glue, stickers, small pieces of paper, play dough, clay, hole punchers, stencils, stamps, and scissors. Children under three years age should not have access to materials that would be considered choking hazards such as foam items, small crayons, small pieces of chalk, plastic bags, items easily torn apart or that would fit in a choking tube. You can use these materials under direct teacher supervision working one on one with the child during the art activity. Display in the classroom should be primarily children’s work and not teacher or store-bought display. Children’s art should be posted on their eye level. Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the ERS assessment score. Items such as puzzles and games that are missing pieces should be removed from the classroom and replaced. The classroom should have at least two books per child that are age appropriate for the children in the group. A variety of books that portray real animal pictures, families, disabilities and different cultures should be added to each classroom. Remove any books that are worn, torn or missing pages. Add pictures, books, puzzles, block play people, baby dolls, music, play food and dress-up clothes that represent different cultures. Add pictures, puzzles and block play people that represent people of all ages and disabilities. Water must be available to children throughout the day. Have a pitcher of water and cups for children available at all times. Tables must be cleaned with soapy water then wiped dry. Then spray table with the sanitizing solution and let it sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying the sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. All children must have their diapers or pull ups checked or changed at least every two hours and when soiled. Use a timer or follow a daily individual diaper changing schedule to keep you within the two-hour timeframe. Children must wash their hands upon arrival, before and after eating, before and after sand and water play, after toileting, after outdoor play, after handling messy art materials such as paint, glue, and playdough and after touching nose, mouth, floor, trashcan, and anything else that re-contaminates the hands. Staff should follow proper handwashing procedures and wash hands as required. Remove mouthed items from play immediately and sanitize before allowing other children to play with item. You must interact with children in relation to their play with materials. At least two instances must be observed. Math/number - One instance must be observed during routine care as well as during free play of using math/number. It is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers the Outreach Assessment and Webinar trainings for staff. It is also recommended that you register staff now for the upcoming webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, writing letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departure - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. The sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. If you choose to have the Environment Rating Scale completed, it is recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. It is recommended to contact Jon Williams, School-Age Coordinator for South Western Child Development Commission, Child Care Resource and Referral - Williams.Jon@swcdcinc.org. Consultation: The rated license from the previous ownership was collected today and will be returned to DCDEE in Raleigh. Erin Norris, second Administrator, is no longer working at this site. A second administrator is required due to the capacity of the facility at 262 children. The pre-service requirements for administrators form was emailed to you during the visit today. The form will need to be completed and signed by the assistant director, Mishayla McMillan, and signed by the legal operator, Amanda Blakely. We discussed the medical action plan is to be attached to the application in child files if applicable. 10A NCAC 09 .0801 APPLICATION FOR ENROLLMENT (b) For any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services, a medical action plan shall be attached to the application. The medical action plan shall be completed by the child's parent or a health care professional and may include the following: (1) a list of the child's diagnosis or diagnoses including dietary, environmental, and activity considerations that are applicable; (2) contact information for the child's health care professional(s); (3) medications to be administered on a scheduled basis; and (4) medications to be administered on an emergency basis with symptoms, and instructions. The medical action plan shall be updated on an annual basis and when changes to the plan are made by the child's parent or health care professional. Sample medical action plans may be found on the Division's website. We discussed outdoor space #1, the playground for infants, toddlers, and twos is not being used currently due to a need to complete a thorough sweep of the playground after recent maintenance work. Reminder that all children must go outdoors daily. 10A NCAC 09 .0508 ACTIVITY SCHEDULES AND PLANS (c) When children are in care and weather conditions permit, there shall be outdoor time, either as part of a small group, a whole group, or individual activity, for no less than the following durations: Refer to the chart in the child care rules. We discussed that car seats are required to be used in the buses to transport children and reviewed the Buckle Up NC website - https://www.buckleupnc.org/occupant-restraint-laws/child-passenger-safety-law-faqs/. Additional information from the website is included below. Are school buses included under this law? It depends on how big the bus is. Small school buses (those weighing less than 10,000 pounds) are required to have seat belts and therefore the NC Child Passenger Safety Law does apply. Are child day care centers, summer camps, schools, churches and other organizations covered under this law? No type of organization is exempt from the NC CPS Law, only types of vehicles. Organizations using vans or other passenger vehicles other than large buses to transport children are covered and must comply with all provisions of the NC CPS law. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times